Description
Diablo Valley Handyman is following the guidance of global health experts at the World Health Organization (WHO) and U.S. Centers for Disease Control (CDC) on preventing the spread of the COVID-19 virus. We are reminding our employees about frequent hand washing, and we are regularly cleaning and disinfecting our equipment. Importantly, we are asking that our employees stay home from work if they feel sick. We have been listed as an essential service per state guidelines. We will continue to offer our services to the public as long as we are allowed for the sakes of keeping your homes in tip top shape as we are ordered to shelter in place. Please don't hesitate to call us for a free estimate as the need arises. Many service items can be estimated through emailing or texting pictures. We are happy to use technology to make our services as accessible to as many clients as we can. As always, Thank you for the opportunity to be of service.
HISTORY
Established in 2016.
Diablo Valley Handyman Service is owned by James Yancey, a ten year resident of the East Bay. After spending almost 16 years building high end remodels and additions for others it was time to go into business for himself. He has been a field supervisor for Carey Construction, Foreman for an energy efficiency renovation of the civic centers in Fresno and believes the next best thing to finishing a job on time is the people you get to work with. James likes to spend his free time with family, hiking and volunteering on occasion. Being of service is where he has found friends, satisfaction and success.
ABOUT BUSINESS OWNER
James Yancey is a third generation contractor. After a few years finding his niche he settled into handyman service. I grew up maintaining rentals for family business and have 20 years of experience at the age of 36. Construction gives me a chance to do something different everyday and an opportunity to do it right. I truly love this industry!
SERVICES
Caulking, Outlet Installation, Lighting Installation, Outlet Repair, Appliance Installation, Floor Repair, Plumbing Services, Wiring Installation , Electrical Panel Repair, Flooring Installation, Generator Installation, Heater Repair, Installs Customer Purchased Materials, Circuit Breaker Installation & Replace…, Doorbell Installation & Replacement, Virtual Consultations, Smoke Detector Installation, Home Remodeling, Door Repair, Lighting Repair, Door Installation, Commercial Services, Picture & Mirror Hanging, Tile Installation , Electrical Panel Installation, EV Charging Station Installation, Furniture Assembly, Heater Installation, Home Theater Installation, Offers Mobile Home Services, Circuit Breaker Repair, Doorbell Repair, Residential Services, Wiring Repair, , ,
Reviews
Just bought a house in Brentwood and had a number of small repairs to address from the home inspection. It wasn't a big job but, Diablo Valley Handyman went above and beyond with their free & quick estimate, communication and professionalism every step of the way. I was pleasantly surprised when James returned my call over a holiday weekend and within 24 hours of my sending them a copy of our home inspection and repair list, I had an estimate in hand.
They were able to schedule the job quickly and did a variety of work from securing a lose toilet to removing some questionable wiring the former owner left, to removing the unsightly satellite dishes we're not going to use.
Moving and buying a home is stressful so I'm super grateful James and his team were able to help so quickly and left us one less thing to worry about!
We've got some larger projects on the horizon so we'd definitely give them a call to come back.
5 stars all the way!
Review #35 of 100 review goal in 2021
Met with James and Eric while I was getting bids and they were very helpful in discussing and understanding the scope of work for my project. I liked them the best out of all the contractors/handymen I talked to and felt they were very reasonable for cost and schedule.
My project consisted of new stucco, trim, framing, and painting for my garage; and drywall and baseboard work inside.
Mark and Alvaro completed the work and did a fantastic job. Mark kept me informed with all the progress each day, and his attention to detail ensured that everything ended up looking great.
Overall, I had a really good experience with them and will plan to contact them again for any future projects.
I wrote a review to my recent experience with this company however I've just received an email from the owner and have removed it upon receiving contact from the owner about seeing how some of the issues might be resolved. I'll follow up with a review soon.
I requested for a quote to for a sliding door, shower tap and a vertical blind. The quote I received was $875, and I assumed this must be because the fixes are complicated. The Handyman spent about 30 mins fixing the door & tap, but couldn't fix the blinds (to their credit they did mention in their quote that they may not be able to fix it).
But $875 for less than 1 hour job for 1 person seems overly priced. I will not be using their services again!
Not so sure if this outfit came to inspect my garage roof and my neighbor fence and my deck repair estimate. Two guys showed up and inspected said job but never ever again seen them in written estimate to be sent to me, regardless of calling many times over, no call back!
This outfit is out right irresponsible! Never wanting to associate with these guys for any needed job, rather dealing with the Mafia than call on this company ever again!...
I'll start by saying that I do not want to have to write this negative review, but unfortunately, our experience with James/Diablo Valley Handyman (DVH) was not so great. We also gave them an opportunity to contact us to fix things, but they have chosen to not respond. While the field guys are nice, we will not hire James/DVH again.
We hired James and his team for a couple minor projects a few months ago including installing a new door sweep on our front door. Unfortunately, the door sweep started falling off less than a month after it was installed. We then finally got around to having DVH come out and replace the door sweep again. James was nice about this warranty call. Also, since they were coming out to replace the door sweep again, we also hired them to update the caulking on our kitchen and bathroom counters. James and I agreed upon a price and a date to complete the projects.
On the project day, my husband reached out to James to see if his guys could also repair one of our sprinkler heads that appeared to be leaking. James thanked my husband for asking and provided us with their hourly rate. Their hourly rate did not seem very fair since we would be charged for the hour trip to/from Home Depot which is not close to our home (there is an Ace Hardware within 10 minutes of our home but they do not have an account with Ace). While it was annoying, we agreed on a fixed price for the package of projects. James's team was very friendly and nice, and they also tried to move as quickly as possible which we appreciated.
However, the sprinkler head was still leaking after they left unfortunately. We contacted James who then had his guy come out to take a look a couple days later. His guy said it would better to have our landscaper fix it. So as you can imagine that was a great feeling - we paid for the labor/time to fix it to not have it fixed.
Then a day later the caulking in our bathroom began to come off less than a week after they installed it. We reached out to James a couple times who then said he would contact us, but we have not heard from him or his team as promised.
Also, in James's initial response to us, he was annoyed that we added the sprinkler job at the last minute and he also complained about having to come out each time for one job. Well first, James has every right to turn down a project including last minute ones that are added. There was never any hesitation when we initially asked so I do not think it is fair or professional to blame us. Secondly, the warranty visits are not our fault. We can't control the quality of their work and/or when things fall apart. Again, I do not think it is appropriate to blame your customer for YOUR work.
We are very disappointed with DVH with not only the quality of their work, but also their poor customer service. I also feel like we have been cheated a couple hundred dollars. We would not recommend.
The service and communication was good. Price was fair and transparent. I would use again. For reference, I had three plastic storage sheds installed that took them about 3 hours to do, which was very reasonable. I will use their services again for future projects.
**EDIT** - read all of James' responses to the negative reviews he received and judge for yourself if you want to hire such a person. Some were removed because they violated Yelp's guidelines.
Long overdue review from 2020. In short, late for appointments, no followup, no shows, left large paint stains on wall and floor, rudeness, failure to finish simple projects
I didn't want to write a review until I calmed down. I called Diablo Valley Handyman in July of 2020 to do a number of things on our Orinda home rental before the new tenants moved in. James was very pleasant on the phone. Because there was a major EBMUD project on the narrow streets on the hill during that time, I called and left messages many times to remind them about it and to give them the alternate route. I work and I scheduled the appointment 1 hr before I would have to leave for work. However, they were over 1 hr and 45 min late, and my husband had to replace me to wait for them. There was no reply to my texts and calls for over half hr when we tried to find out what was going on. When they got there, the guy just wanted to stick adhesive foam padding around the attic entrance, instead of installing heavy duty rubber like we wanted them to. So we passed on that. 9/25/20 - they installed the blinds and some bathroom drawer faces. There was a drawer face missing, and James said he would check on it. No word in a month, so I emailed them 10/26/20 to find out what happened. He hadn't followed up on it. 11/20/20 - the drawer face arrived and James scheduled installation 11/24/20. 11/23/20, I got an email saying they would be there around noon 11/24. No show on 11/24. I emailed them twice to find out what happened - no answer. 12/1/20 Jason called and asked what happened? We didn't come out? He asked - do you still want us to come and install the drawer faces? He refused to reschedule until 12/22 because we can't just walk off other jobs. I was really upset so they came 12/4/20 and replaced the rest of the drawer faces but left large stains on the bathroom wall and floor. No one answered my calls till 12/7/20 - James said that someone would come out that week to remove the stains. No one ever scheduled a time to come out and they never returned. I was so angry after the repeated infractions and the person who answered the phone the times I called was so cavalier and nonchalant, sounding very uninterested and unfocused on the phone - I said he sounded high. I don't even know if he ever passed on the messages because no one ever called me till many times later. James called me back and said that they weren't going to come out because I was rude and angry. I said after everything they did to us, I was justified!! All I can say is that I'm glad I hadn't paid the whole amount of the estimate to them. Read my other reviews on services; the vast majority are very complimentary. It takes a lot for me to write such a negative review.
I needed a hole drilled in granite counter and used Yelp to get quotes. Most of the companies refused the job because of the risk of cracking the granite, but Diablo Valley gave me a reasonable price and scheduled the work immediately. Justin arrived on time with mask and shoe covers. He drilled the hole perfectly and without leaving any trace of dust or debris.
I will definitely call DV Handyman for any future jobs I have!
Worked with James to have a large hole in my ceiling patched up. He was quick to come out and survey the project and provide an estimate. His guys did great work and were professional on site. I've since engaged with DV Handyman for some other projects and have been consistently impressed by the following:
Things Done Very Well:
1. Very responsive and quick to survey a project
2. Offers multiple solutions or approaches to a project instead of zeroing in on the easiest or cheapest solution.
3. Ease of payment and fair rates
4. They chose not to schedule the first person able to complete my job, but the person they thought best fit for the work. Always better to wait a little longer for the right person, great to see they weren't just in a rush to get it done.
Margaret S.
09/05/2020 12:00:00 SA
OMG!!! These guys are professional and excellent!!! What started off as a small stucco job turned into removing the rim joist and raising my kitchen 2 inches. They arrived on the first day four or five of them all working together to raise the side of my house. With no damage to my countertop or backsplash. They went above and beyond the scope of work. Patching stucco spots on my house and even filling in the cracks in my side yard. They showed up every day they said they would. Left my property very clean. Even power washed my patio. I had to get this done in the middle of a pandemic. I called multiple companies. James the boss was the only one to return my phone call. Every time I had a question he returned my phone call or text properly. They are the best!!!
They were friendly and super-responsive to our inquiries. Devon and Caleb were courteous and professional, and did quality work replacing a section of our fence. We originally requested repair of several panels, but upon finding that one of the posts was not fully anchored, we appreciated that they worked with us to do the job in a day. The fence looks great, and they charged us fairly even when it was more work than originally expected. We will definitely use them for further repairs!
We had list of little projects that needed to be completed including hanging a very heavy headboard from drywall. Mark and Alvero got right to work and finished everything beautifully. I am sure I can make another list and I would be happy to have to come back and complete some projects for me in the near future!
We had two huge wooden floating shelves we needed installed. Dwight and Trevor were very nice and efficient, they installed the shelves quickly and did a great job. We will definitely be using Diablo Valley Handyman for future projects! Thank you.
James and Erick are wonderful. Got the work scheduled right away. No hidden fees. Very fair pricing. Diablo Valley Handyman is my new go to for all my household repair needs. Thank you James!
I am very pleased with the work done by the crew from Diablo Valley Handyman. They replaced the back door on my house and did an outstanding job, and for less than the estimated cost! I will be using Diablo Valley Handyman for future jobs.
My husband and I have been using James and his team for a few years now. They renovated our bathroom and it turned out perfect! They also put in recessed lighting in our kitchen and helped fix our front door. I highly recommend them. They are very professional and so easy to work with. Our next project is to have them put in plantation shutters in our home. Looking forward to the end result.
VERY PLEASED WITH MY SERVICE!! It took me so long to look for someone that I felt like I could trust and I am sooo happy this is where I was lead to! Thank you!
Mark and Alvaro came out and fixed a door handle that didn't lock correctly, some old screens and a leaky shower head. They were very attentive, and thoughtful about the problems and how they could go about fixing then. Would 100% recommend these guys to come fix whatever you need.
What a waste of time! I need a handyman or an electrician to install the chandelier (it's already pre-wired). After exchanging multiple messages on Yelp and emails with pictures, I got a quote that requested for a 10% deposit (which I was okay with). I tried to reach out to James multiple times to schedule a proper time, but he went MIA!!! Would never recommend him to anyone.
Sorry to leave this, but... No show, no call, no email. We bought all the parts we needed, gave him all of our contact info that he requested..full name, address & phone. Had an appt scheduled for 11/5 & no one showed up & no contact as of today 11/16. I understand bc of Covid they may be short handed...but they should at least reach out.
I recently moved to the area and began to run a facility with MANY repair and maintenance issues. Devon and the folks at Diablo scheduled some time and began working on a shortlist that I had compiled so I could see how well we all work together.
That list grew as I became confident in their work. There was a bit of a hiccup in how a couple of lights were installed initially but Alvaro outlined exactly what he saw that needed to be adjusted and Francisco arrived the next day and reworked the hiccups and began a whole new list of issues that I have been waiting to have fixed.
Repairs, maintenance, and fix-it issues with 30-40-year-old pieces and parts are not easy but Francisco made quick work of them. His attention to detail and his logic on when to repair and when to replace was extremely helpful. Especially since I am a die-hard use it until it implodes type of person. That is not always the best solution when using it means spending an hour or two repairing it every single week for months on end.
The overall price is fair and the speed of response and of work completed was excellent. I do recommend having an idea of what pieces and parts you need overall because trips to home depot can add up in driving time billable hours when not prepared in advance.
I have another long list for other repairs and updates and Diablo is who ill call for it.
Stephen S.
04/02/2021 12:00:00 SA
We had them out to do several projects , all of who ch came out great. They built a pergola kit, built beautiful raised redwood garden beds, rodent-proofed a garage, and, most recently, replaced an old gate with new fencing and a new gate. I can be demanding and not always the easiest person and I have to say Arturo, Erick, and their team did an amazing job (and were very patient with me). We will have more projects and we will want them to come back. Many thanks to James for working with us on these projects.
James and Devon are very busy. Even though I always felt like I was bothering them, they always pulled through every time.
My home required spikes to get rid of pigeons and cap/screens around my house because I was having active beehives terrorizing my home. They came to my home for an inspection, explained in detail what they were going to do, and were very professional the entire time. They were honest and upfront about their prices. No hidden fees.
My projects were complicated and required multiple trips for them. What I was pleased with the most was that they followed through every time I brought up a new issue. They were willing to work with me without charging me extra especially since the issues we came across were beyond our control and some bad luck. I was pleased they made customer satisfaction their top priority.
Thanks James and Devon and Jose for seeing my projects through. I appreciated your patience and time.
Scheduling was easy, they were on time and I was happy with the work done by Jake.
I would definetly consider them for any future work!
We hired the team from Diablo Valley Handyman to help us with a few overdue home improvement projects. Caleb and Devon did an outstanding job replacing our bathroom ventilation fan, garage electrical outlets and installation of a new mailbox & post. They were courteous, professional and always on time. We would definitely hire them again for future home repair or improvement projects.
I used the Request a Quote feature recently when a tile lifted in my master bathroom and got water on our wall. James responded very quickly and was out to do a detailed quote for that and some other jobs I've gotten blind to over the years. What was even better was the entire thing was done electronically - perfect for a working mama trying to fit this in between finals, December craziness and a vacation.
Fast forward to today. Dwight and Shawn arrived right at 8am as promised. While they had the estimate from James on hand, they had me walk through each room so they fully understood what I wanted. Since James had come out a couple of other small things broke and they agreed to add to the punch list.
I'm amazed at just how much they accomplished in one work day:
- Tile lifted and reset in master bath
- water damage on wall repaired
- bath recaulked all the way around
- two faucets retightened
- a door rehung,
- outdoor lighting drilled and hung from deck
- shelving in two closets installed
- new USB electric plates installed throughout the house
- other random odds and ends
I'd love to say this list just popped up all at once, but honestly a bunch of them have just been bugging me for years. James, Dwight and Shawn were all wonderful to have in the home and careful of my dogs and children underfoot.
Will definitely be using them again. Now that I know how simple they are to use and the quality of their work I won't wait four years again before calling someone out!
Phil C.
03/05/2020 12:00:00 SA
Diablo Valley Handyman is fantastic. Incredibly professional. We had a long list of odds and ends that needed to be done and they took care of it all.
In particular, we needed someone to install a chandelier ceiling box. Diablo was the only outfit we spoke to who could handle the electrical, drywall and paint work together. And Francisco did an amazing job! The drywall patchwork is practically invisible.
I'm looking forward to working with them again.
Brittany H.
08/03/2020 12:00:00 SA
These guys came to my house 2 days after my inquiry when I urgently needed my cabinets installed before the next phase of my kitchen remodel. They did a great job and are quality workers! I'm a Realtor and have already referred them to a client since. Thanks so much guys!
Mark W.
10/01/2020 12:00:00 SA
Dwight and Anatol did a great job with some work we needed done including drywall repair and installation of a steel gate post to replace a wood post that was loose.
They were on time, knowledgeable, and friendly.
Will definitely call again.
Thanks to James Yancey for helping me fix the electrical problem in our lamp -- he talked me through it over the phone and now all the bulbs work again!
If you need any handy work done, I highly recommend James. He's honest, fair, talented, and easy to get along with. He's also a killer hiker.
Flawless experience. I was looking for a handyman on Yelp and Diablo Valley was the first to respond. All communication was quick, straightforward, and professional. They scheduled me for a job a week away. When I told them I preferred a morning spot, it was very easy to reschedule.
The installer, Jeff, was courteous, professional, and FAST. He called an hour before the appointment to check if he could show up early. Am I dreaming? This is a welcome change from installers who have you wondering if they'll ever show up. Jeff got the job done quickly, cleaned up after, and I even got a movie recommendation out of it.
Best of all, the project was cheaper than expected. (Mind blown.) Highly recommend Diablo Valley Handyman and I will use them again in the future.
I hired Diablo Valley for a landscape lighting job for my backyard. I have to say the experience was amazing from the time I inquired to get an estimate to installation day. Devon and Kaylup were absolutely amazing. My original design was not ideal but Devin came back out and made my vision come true. He checked with me every step of the way to make sure I was happy! I would definitely use them again and actually looking to have them do my master bath remodel! Thanks James, Devon, & Kaylup for being so great to work with!
David F.
09/12/2021 12:00:00 SA
Honest, reliable and does great work. Contacted DV handyman about making some repairs to our garage after a car nicked the side of it. Sent photos of the damage to James along with detail of help needed and quickly got a quote back to do the work. Price was reasonable, good communication and they showed up on time to do the job. Garage now looks great - they did some siding replacement and patched drywall. But what really makes this company stand out is their honesty. Turned out the job took them slightly less time then what they anticipated so final bill was actually lower than the original quote. That is a good way to do business and earn repeat customers. Will be calling them again for any repair needs in the future.
Mark L.
04/06/2021 12:00:00 SA
I wasn't going to write a review because I figured the small job I paid them to do was done correctly, since it was difficult to see. Two years ago I hired them to fix a piece of plywood and insulation underneath where our fireplace stuck out over foundation. I recently have had a rodent infestation under our house. As I was getting estimates from companies, one of them showed me pictures he took under the fireplace. The piece of plywood he installed 2 years ago was cut short and had a 2-3 inch gap where I could see the insulation. I'm not saying the work they did caused the infestation, however it certainly was not worth the $300 dollars I had paid! I got ahold of Eric, I told him my problem, 4 days later he came by and took pics and told me he would talk to James, I believe. I told Eric that I was having the rodent work done in a few days and needed to know what they would do. It's been a week now and I still haven't heard from James or anyone else from this company. I would NOT recommend them for their work!
Wow, great work on a tricky job! We needed 3 large frames (two were 4x3+ ft, one 3x3+ ft) hung precisely up a tall skinny wall with a cathedral ceiling. James sent out two guys that really took their time measuring and balancing each piece, and keeping the spacing between them perfect. The work is flawless- the lines are straight as a razor.
It saved me a day of frustration by hiring this crew! Absolutely a fair price for the job too.
My review is not based on their service, but based on their communication in yelp and email.
Request from quote from Yelp since their response record is pretty good according to Yelp.
James reply and asked for pictures. I reply to his private email with detail description and pictures, no response for a day. I sent with Yelp message, James reply within a few hour and asked for picture again. I said I already sent to your email. He replied with Yelp message and said he saw it now.
Three days went by, no response or quote given.
They will reply you if you message them through Yelp in order to keep their response time look good in Yelp. But they actually not doing a good job in giving quote or answering question on email.
I got my problem fixed with another company that quoted me based on my photo and description. There is no point to have someone come and give a quote which may or may not fixed the problem with a reasonable price.
Andrea R.
12/02/2016 12:00:00 SA
James sent two awesome gentlemen to mount/install my TV above my fireplace. They did an incredible job. They were extremely professional and knowledgeable. They cleaned up afterwards and took all of the large boxes out to the recycling area for me. Thank you guys!!
I will definitely recommend James and his Team to everyone I know in the Contra Costa/Alameda County Area.
Professional, on time and meticulous attention to detail. Joe and Devon were both excellent! Would absolutely use Diablo Valley Handyman for any future needs!
David D.
09/05/2021 12:00:00 SA
When I failed to repair an electrical outlet that had stopped working, I called Diablo Valley Handyman. When they arrived, the outlet was working fine - I don't know how, since I had checked it several times. James was very kind in reducing the cost of the call, since they hadn't needed to do any work. It was fair for me to pay for their time and effort for coming out. He could have insisted that I pay the full amount. I think this is the sign of a good company that values its customers.
I had scheduled an appointment for an estimate on Jan 10th. Devon showed up punctual and professional. I was pleased with the initial contact but everything went downhill from there. Devon told me that I would have my estimate by Jan 14th, on the 15th I called and was told that estimates are never completed in the short amount of time that I would have it by Jan 17th. On Jan 16th I received an estimate, however it was not mine at all. I sent Hope a quick email explaining this. She apologized and said they would send me mine. Jan 20th I still didn't have my estimate and my call was not returned. I sent another email telling them I didn't want it but was curious if they had actually completed it at all. No response. If they didn't want they job why did they waste my time? The 2 stars is for Devon who was very professional.
Madeline S.
01/03/2020 12:00:00 SA
We hired Diablo Valley Handyman to fix a door and a gate, and to install a small door in a wall of our garage (to enable access to electrical wires when needed). Devon did the estimate, and Joe and Trevor did the work. Excellent service from all. Prompt, professional, friendly, and reasonably priced. We will definitely call them again for other home needs.
Lori T.
06/12/2018 12:00:00 SA
I requested a quote on Yelp for removal of a large range hood and instillation of a new hood. James replied and we emailed a couple of times and I sent a picture. James gave me a quote but said if it was more complicated it would be more. I agreed and scheduled the job.
Carlos arrived on time. He checked the new hood and looked at the hood to be removed. He said it was a two man job and he called for help. I immediately thought that would mean more money.
Dwight arrived fairly quickly and the job was taken care of. The two men were polite and very neat. The old hood and packaging from the new hood were hauled off. I was charged the same amount as the quote. That really made my day.
I will definitely use this company in the future.
Eric W.
12/03/2019 12:00:00 SA
Jake and Trevor were fantastic! Helpful, courteous, professional, and very capable. All repairs were done in a timely manner, and they went out of their way to make sure the job was complete . Highly recommended!
Monique L.
08/02/2018 12:00:00 SA
Our exterior security light went out (and by went out, I mean obnoxiously flashes like an emergency beacon) at our new home. Being a proud new homeowner, I grabbed a ladder and a bulb and said I'll fix it. It turns out that this was an LED fixture that was hard wired and you didn't replace the bulb you replace the entire light fixture. I contacted several companies and James got back to me within 20 minutes and offered same day service. Even though we were out of his normal service area he came by to check it out. Within an hour he had gotten a replacement fixture, replaced, and tested it.
The next time I have to fix something, I'm calling James!
Steven M.
02/03/2019 12:00:00 SA
I recently had Diablo Valley Handyman do some significant work in my new house I moved into. A bathroom remodel along with new closet doors and some other various repairs that needed to be done. James and his crew did a fantastic job. As part of the bathroom remodel, he had to subcontract some of the work for the bathtub wall panels. I didn't have to worry about a thing as he took care of everything with the subcontractor who was in and out very quickly. James maximized what I paid for it by getting the subcontractor to throw in a few extras. The crown molding they installed in the bathroom looked fantastic. The corners were sharp and everything looked very clean. I highly recommend James and Diablo Valley Handyman.
I scheduled an appointment to get an estimate for a number of jobs I need done. The person who showed up (Devon) was knowledgeable and friendly and seemed to really know what he was doing. He was so helpful and very nice to me; he took time out to come back the next day and finish installing something for me that I could not manage myself - at no charge.
I'm waiting for an estimate on the work I want done, so I can't say how that will turn out, but so far I'm very impressed and pleased with how Devon handled the walk-through and follow-up.
REVISED REVIEW: Thumbs down. I received an estimate that was not itemized as promised. Instead, it just listed several lines with the prefix painting and plumbing and similar vague descriptions. I emailed James on October 30 and asked for a clearer estimate and never received a reply. Also contacted the business manager, who had promised me the clearly itemized estimate so I could pick which jobs I wanted done immediately, and have not heard back from him either.
Good luck getting a response. Called on 3rd Jan, left message, received call back on 6th Jan, called back within an hour and left a message to call back, no call back. Called on 8th Jan to try one last time since they have so many good reviews here, received call back the next day and scheduled to come do an estimate later that day. Estimate went as expected, provided a laundry list of things to do, from fixing a shower hinge to re-doing a bathroom. Said I would get an estimate on Monday. Business must be awesome to have to take 2 days to give an estimate. It's Tuesday, no contact or estimate. Guess they don't need business so you shouldn't give it to them.
I hired Diablo Valley Handyman Services, Inc for the 3rd time in 2 years and they again took care of some challenging fixes. Our oven and the guest bathroom exhaust fan had both quit working. They ordered the right parts in about a week and came in as scheduled and knocked out the repair in under 30 minutes. Great team to work with. Below is their contact info. All the best, Russ
2964 Hillsdale Dr.
Pleasant Hill, CA 94523 US
(925) 207-1180
[email protected]dvhandy.com
I had a quite a few to do items for my husband that were just not getting done! Dwight and Trevor were quick and did a fantastic job! Will definitely be using Diablo Valley Handyman again in the future!
Devon and Joe did a great job with some minor repairs in my house. They were both very professional, knew their job well and completed the work before time.
We've been using Diablo Valley Handyman for years and are always happy with their work. James, the owner, is super responsive and, without fail, all of the guys have been extremely capable, professional, timely and supremely friendly. Notably, Mark and Alvaro just finished a wide variety of small jobs around our property and we couldn't have had a better experience. It's nice that there's no job too small and their rates are reasonable.
James and team do a wonderful job. They always go the extra mile and do it on time and on budget. They have helped us with a variety of tasks big and small. Highly recommended!
Outstanding service! Alvaro and his team were very helpful and knowledgeable, they kept a super clean work area, did a great job and were the utmost professional! I will work with them again for sure.
TJ R.
09/09/2020 12:00:00 SA
Caleb and Devon worked on quite a few parts of our house over the last week on a variety of home improvements ranging from electrical work to appliance installation. They went above and beyond on every aspect of it! We love all the work they've done and we couldn't have been happier with them! Thanks for all the recommendations and all the hard work! We will definitely be using Diablo Valley Handyman for our upcoming home projects!!
Rei M.
01/12/2021 12:00:00 SA
This review is way overdue as the work was done in October. Devon and Justin did a great job, very polite and efficient. I had a leak in the bathroom which opened up a hole in the downstairs ceiling, they fixed it and looks good as new, holding up well. Would definitely call again if I needed a similar job.
John S.
05/05/2021 12:00:00 SA
Diablo Valley Handyman just finished their third project for me, over the last couple of years. All three went great -- they came on time, did the work professionally and quickly, explained what they were doing, and cleaned everything up completely. This most recent project was replacement of my mailbox and mailbox post (and the concrete footing for the post). I strongly recommend them. The owner James is very responsive and helpful, and I appreciate the great work they've done for me.
Diego, James, and Devin has helped me with multiple items and has been very thorough and efficient.
They're quick to respond, Fair in price and great in service. I appreciate all of his efforts and can't wait to have him and Diablo Valley Handyman's devices for future projects I get
James teams are awesome!
I had a several small jobs that needed to be done for my new house. I contacted a few contractors and handymen, they either didn't response to my calls or no reply after visit. James replied my request within the same day and scheduled a visit the next day. After walk through, he sent me a quote with labor and material cost of each job. Those jobs took 3 days and 3 different teams to complete. Diego's team, Dwight's team, and Joe's team arrived on time each day. They reviewed and confirmed all details before they started. They were so professional and always clean up after they finished. I highly recommend Diablo Valley Handyman and look forward to working with them again.
I called out Diablo Valley Handyman to build out an interior wall in my home, to support a larger flat screen TV. Devon came out quickly, and was very professional as took the measurements necessary for the quote. Work was scheduled about a month out, but was rescheduled sooner when an opening came up. Francisco executed the actual installation - he was communicative, adept, and efficacious. Altogether, Francisco spent about 9 hours spread over two days tearing out shelving from an old nook, framing and installing a new wall, texturing it, installing custom shelving, and installing power outlets and HDMI cutouts. Francisco's work was spotless. I mounted my 100lb+ TV a few days later, and it's completely stable.
Chandu D.
04/11/2018 12:00:00 SA
James is very passionate about his work. He analyses and nails down the issue. He helped me to install a swing hardware in my living room beam. This was a breeze for him and did not charge me a penny.
Thanks James !
Loved working with DV Handyman!! We had two projects completed by Caleb and Devon and they were beyond phenomenal! Professional, COVID compliant, excellent knowledge of what needed to be done, and overall kind people. Super happy with our projects, thank you so much for all the hard work!!
Very professional contractors with responsive communication and easy scheduling. Jake was very professional and knowledgeable with swapping out an electrical light to fan box. What I thought was going to be a quick and easy job turned out to be more complicated and involved due to the existing electrical and a defective part. However, Jake was very patient and efficiently got the job done. I highly recommend DVH.
Chris L.
02/04/2021 12:00:00 SA
We've had great experiences with Diablo Valley Handyman, from the owner James to the office to numerous different workers on their team. First of all, they respond to every phone call or email contact, which is better than many other contractors. We needed floor repairs that didn't fit into any one specialty, so many companies wouldn't do it. Diablo Valley Handyman figured it out and did a good job with attention to detail and thorough cleanup. They're not always available immediately, but they're worth the wait. We'll use them again.
Gennie G.
11/02/2017 12:00:00 SA
I had some hard-to-reach lightbulbs that needed changing and a few other little things that needed fixing.
Brian and Logan were great! They were thorough, tidy, nice to me and my kid and most importantly, they did great work!
I will definitely be hiring them again for all my handyman needs!
Sasha C.
08/07/2017 12:00:00 SA
Dwight and Patrick were professional and friendly. They called and gave me an estimate of when they would arrive, provided a bid before the work and cleaned up all work. They were respectful of our pets, too.
I am looking forward to hiring them again.
We had a good experience. The work was solid, done ahead of schedule and for less than the estimate. We will certainly use this business again for our next project
Justin M.
10/04/2017 12:00:00 SA
Dwight and Patrick were conscientious, quick, and efficient in helping remove a old cabinet from a tricky position. Great professionalism.
I highly recommend their work.
Missy S.
12/09/2016 12:00:00 SA
I cannot say enough good things about these guys. I only wish I had found and contacted them 2 months ago when I started numerous repairs on my rental property.
I met Devin and James for an estimate to patch and level a nasty concrete laundry room floor and for troubleshooting a couple electrical outlets that I suspected didn't work (one being a 220 outlet). Both were very nice and informative. Tho I wasn't expecting to receive the quote until the next day, to my surprise I had it a few hours after meeting. When I will explained I had to leave town in less than a week and asked when the work could be done, I was presently surprised to hear James could have Joe at my house the next morning.
Upon meeting Joe I realized this company consists of a bunch of nice knowledgeable informative guys and I was happy to be doing business with them. Unfortunately, I have come across a few situations where I felt disappointed with hired repairmen for numerous reasons whether it's their work or fact I feel taken advantage of. Not this time!! Joe was very kind and showed me what he found (which was a very scary burnt electrical box with melted wires) explained what was wrong with it, how it should have been done and then did what he needed to rewire my outlets correctly.
Today Joe and Patrick came to do the floor. Again, I could not have been happier with the guys and their work. Joe made suggestions for my floor care and covering which I truly appreciated. He took the time to ask about the property and if there was anything else that I might need help with now or in the future, to give them a call. I have a feeling had I called these guys 8 weeks ago, my rental repairs would have been completed over a month ago. I am just happy to know about them now!
Thank you all for all your time and work.
Joe, thank you for going above and beyond! Truly appreciated!!
These guys are great. They've done two jobs for me and both been very nice and professional! They show up on time and are very knowledgeable. They hung a fan up for us and reworked the electrical outlets so they worked with the switch. And today they hid our tv wires behind the walls. I would totally recommend Diablo Valley Handyman and I will use them again!
This will be a hard review to believe, but this was an incredible experience.
I met James at my restaurant last night. I had been looking for an electrician to do a small job at my home, but it was too small for anyone to have interest in doing it. Mentioned this to James and he said he would call and attempt to get it done before the end of the week.
He called today and came over within 20minutes, took care of every electrical issue we had. Never dreamt we would be able to get these things taken care of within one hour.
I wasn't able to be there, so I asked my wife to tell him what was not working properly. She said he was extremely nice and obviously very efficient.
Service is still alive and well for some companies!
Diablo Valley Handyman and James - what a great find!! Will never hesitate to use them for electrical or other issues and I strongly suggest you do the same.
THANK YOU JAMES!!!!
Diablo Valley Handyman is incredibly professional and helpful when it comes to home repairs. They were able to tackle a very difficult window crank installation on our second floor condo unit that had been an issue for months, including finding the exact replacement part. They even accommodated a last minute schedule change easily. I would highly recommend them for any home projects you want to get off of your to-do list.
Lisa O.
03/02/2018 12:00:00 SA
Very disappointing experience. The guys got very little done. We ended up paying $800 to have a basketball goal erected, pictures transferred from one house to another (transferred in my car), and a keypad lock almost installed in the door. The handyman could not make the keypad work so we have a dead keypad lock on the front door. At 3.45 we were informed the two guys would need to leave at 4 even though there was still a lot left to do. The only consolation was that I was getting concerned that they would not be able to do the work that needed to be done. The owner seems very nice, but the guys sent to do the work were not able to complete it in a cost efficient manner. I feel like we wasted a lot of money today.
Robi A.
04/02/2017 12:00:00 SA
I have relocated to Walnut Creek for a new job and had to finish organizing my new place ASAP!
James was super nice and agreed to take the job on a weekend! Although they are not working on weekends!!!
They are super professionals and nice
They did an excellent work on my new apartment and they were fast too.
THANK you James I couldn't ask for a better costumer service your guys were amazing!
Definitely will recommend you guys for any one who needs handyman services!
Once again thank you so much!
Eva G.
05/02/2018 12:00:00 SA
I was recommended to this company by a friend and had some repairs done to my apartment by Dwight and Jay the service is exceptional. Dwight and his team is very prompt, professional and knowledgeable. Naturally I have a lot of questions and having a professional answer each and every question puts me at ease. I highly recommend this team with any repairs to all my friends.
I would never do business with Diablo Valley Handyman worst experience ever. I contacted them because they are well reviewed. So I waited a month for them to install a sunsetter awning and was given an estimate of 4 to 5hr job at $110 an hr. It was bad from the beginning. Handymen came an hr late, then came unprepared even though everything was onsite Joe and his assistant left for a good 40min. to go to home depot and when they came back I see Joe parked in front of my house vaping for 10min, all the while I'm on the clock at $110 an hr.
After seeing Joe smoke up , I did not want them on my property and told them I wanted to speak to their supervisor before coming on my property to grab their tools. Otherwise if they get injured I'm liable. That's when Joe's assistant went bezerk and was going to force his way back on to my property and almost went fist a cuffs with me.
In the end, don't know how they got so many good reviews but definitely very unprofessional, a $550 install was now estimated at a $1250 install because they milk the clock very well.
Update ...lol nice lies Joe ... While you are on vacation Joe, the story you heard from your employees is B.S. If I truly threatened to shoot your guys do you really think Dwight your supervisor would come to my house to pick up their tools? I'm the one who threatened to call the cops and I'm the one who filed the police report because you and your guys threatened me. After speaking with you and seeing your follow up review I'm not surprised that you condone this type of behavior. However, let me explain to you as a customer, seeing someone with a pipe in his hand and blowing smoke rings out of his window while he is supposed to working on my house makes me very uneasy. I understand he is in a public space and has a right to vape however, I don't know what he is smoking and on top of it he is climbing on my roof and suppose to be working on my house. You are right I live in a beautiful neighborhood and house, do you really think I need to haggle for a couple hundred bucks? On the otherhand, if your guy falls off my roof we have a different story. Call me what you want hard to please I just wanted a professional installation with no worries and got the worst experience along with the worst customer service from he owner!!
My wife already left a review in January of last year on how Diablo Valley Handyman saved our botched kitchen remodel, but I wanted to add my thoughts.
DVH took the job knowing that we were on a very strict timeline (e.g. they needed to be done with the kitchen drywall by Monday when the flooring guy was coming, and if we weren't ready by then it would be months before we could get back on his schedule). The guys from DVH were working their tails off but we were getting worried that there was an outside shot the Monday deadline wouldn't be met. (This was NOT an easy project and complications understandably arose that required more work).
We reached out to James to express our concern and he responded right away to hear us out, assess the situation, and promise that the deadline would be met. The team worked through the weekend and James himself came out most of Sunday to help push the project over the goal line in time for the flooring guy to come on Monday.
DVH went above and beyond to meet our needs and saved us who knows how much time and money that would have been spent had we needed to reschedule our other jobs. We used them later in the project for a handful of odds and ends jobs (building shelves, installing a microwave vent, installing baseboards to kitchen cabinets) and everything was done fast and right and at a reasonable rate. Thanks James and Diablo Valley Handyman!
David S.
04/08/2018 12:00:00 SA
We recently completed a room addition with Diablo Valley Handyman and I would absolutely work with them again. I've worked with probably a half dozen different contractors and builders over the years and my experience with Diablo Valley was definitely one of the best. Joe and his crew were great to work with. Excellent craftsmanship and very collaborative. Even when we made changes I never felt nickel and dimed. The pricing was actually very fair, especially compared to other companies around the area. Overall, high marks to these guys. Definitely give them a look.
I'm so thankful I found James from Diablo Valley Handyman. Had the team from DVH remove and replace some beaten up siding on my top story that was water soaked from all the storms this winter and precious.
They came out, removed what was needed and everything back together in 2 days. Perfect timing between weather!
I was very impressed with James and his teams' attention to detail on the various scopes of work they performed for me. They kept the costs low and most importantly they got it done right! Great experience and great value!
-JT
Derek S.
05/11/2018 12:00:00 SA
Had Diego come over today to re-seal a few front room windows that had been leaking during the winter months. He and his partner were right on time and super courteous, friendly and professional. Went over with me what they would be doing today and really seemed to care about everything I was concerned about. They started right away and made sure I was happy with everything as they were working and after the first window was done. Diego was awesome, and would make sure to request him when having work done, great company, employees and quality of work!!
Unfortunately, this place needs to work on customer service and calling and email customers back. Got a quote with just the price and no other information detailing how long and/or what work was going to be performed. I called them up to talk about the estimate and was told someone would call me back to talk me through the pricing. That never happen. Basically they want to charge $2400.00 worth of Labor ONLY to replace three outside closet doors that would take about two hours to complete each one. thats $300.00 a hour for labor and you still need to get the doors and hardware on top of that.. Over priced poor customer service ..
DVH did a variety of work on a new house we purchased - demolition in a closet, breakfast bar and a granite countertop, as well as running electrical to an outdoor outlet, installing chandeliers in three rooms and re-hanging a gate.
Professionally done, good clean up and patching afterwards and good communication as to expectations and timing.
We'll be using James and his crew in the future, and will recommend him to friends.
Mike S.
09/04/2018 12:00:00 SA
I recently hired James and his team to do some work in my home. Being a new homeowner, it is hard to find contractors to do some of the odd jobs that I can't handle myself. I could not be happier with the work that James did. The quality of the work is second to none and I love the way everything looks and functions. Not only was the work done right, James and his staff were prompt, professional and a pleasure to deal with. Typically, a contractor does some work for you and everyone goes their separate ways. Diablo Valley Handyman was a great find because I am 100% certain that another job will come up and they will be my first call. Truly great work and much recommended.
Ladonna B.
03/01/2018 12:00:00 SA
I would have given them 5 stars, but they messed up my appointment initially and I stayed home from work so was not happy. HOWEVER, they compensated this misstep (unlike many that wouldn't so kudos) and arrived within 30 minutes of the next agreed upon time. Once there, they did an efficient and well done job. Dwight and team cleaned up their mess too which I appreciated and he explained things appropriately. Their work was very up to my standards which tends to be high and I will have them come back later to do more work. I would recommend them to others with the asterisk being like most construction/handyman types they are not always good with schedules, but unlike many, once there they do a great job!
We have been desperately wanting to remodel our bathroom, but taking this on with a toddler (and only the one bath tub) seemed near impossible to conquer ourselves. Diablo Valley Handyman came out to do a free estimate and scheduled us a few weeks later. Dwight and Anatol completed the project in a day under the estimated time. It's the first time we've ever hired a handyman service and I'm happy to say that the quality was above our expectations without the giant price tag. I LOVE our new bathroom! There were a few items that needed to be tweaked along the way, and Dwight and Anatol rolled with our needs and change requests to the project. Also, no surprises with the final payment.
We plan to hire them for some additional projects around the house. Thank you Dwight and Anatol!
Jake did a fantastic job with our three doors (two needed fixing and one needed to open outward instead of inward). He was efficient, and the result was was exactly what we wanted. James and Hope were also great with communicating throughout the process, including moving up the dates when openings came up earlier. Overall I would highly recommend Diablo Valley Handyman for any repair or handywork jobs. We are extremely satisfied!
Deepak C.
05/09/2018 12:00:00 SA
We needed the house painted and TV wall mounted.
James responded very quickly, started the work the next day, and finished quickly. Diego painted the wall well and even returned to fix any minor issues we noticed with the paint job.
Cathy V.
03/09/2018 12:00:00 SA
Moving my 88 year old mother into our home and needed to open up a wall between two bedrooms and refurbish the bathroom, which included removing the tub and tiling the shower to meet her needs .
Called James, he came out and gave us a very fair estimate and date that he could the job. Professional proposal showed up in our email the following day. Perfect, right? It gets even better.
On the day they committed to start Dwight showed up on time and ready to tackle the job and what an excellent job he did. Briefed us at the end of each day on the project, cleaned up at the end of each day (even though we told him it wasn't necessary) extremely polite and did an absolutely amazing job.
Bottomline, if you need work done on your home call Diablo Valley Handyman. You won't be disappointed.
Aeysha C.
08/09/2017 12:00:00 SA
Absolutely wonderful. I would recommend Diablo Valley Handyman to anyone for any size project. I had a project that was very detail oriented and required a bit of problem solving and the guys handled it brilliantly. The main guys at the house daily were Dwight and Patrick and they were pleasant, efficient, and ready to work everyday (love those guys) Owner, James is honest and super easy to work with. I can't wait to post photos of my finalized projects. These guys are so awesome that I recommend my real estate clients to them regularly.
Diego- did a fabulous paint job on the exteriors of my house, his price was resonable and the time frame was right on point I would definitely recommend this company ask for Diego..
I have been working with Diablo Valley Handyman on several projects. These guys are greatly needed now of days. They are the ones who close deals in home sells, simply because they can get the work done; whatever may be holding a home up from closing they usually can fix. If not they refer me qualified companies that can. The reason I love them so much is basically whatever I pay them to do, I at least double my return in property value. Hey James, can't wait to book you guys for the next project look out for my call.
Thanks for wasting my time! Showed up to assess the work I needed. Promised a quote in a couple days. Never heard back. I guess they were looking for bigger jobs. I ended up adding more projects and just wrote a check for almost $7 k for a larger job to the next handyman...who was actually willing to quote on my smaller jobs.
First off I wanted to say hands down this is the best handyman company in the Bay Area. They came and did the estimate quickly, then the work was scheduled for a couple weeks later, everybody was on time looking Sharp ,work got done in a professional and Timely manner Joe and his helper Antol were great super funny great guys. Will definitely be doing repeat business, if anyone is looking for a handyman in the Bay Area these guys are the best
found DV handyman on yelp and decided to give them a try. I sent them a request for a free quote and James responded pretty quickly. We set up a date for the free estimate. After the estimate we arranged a date for the work to be completed. The work was completed as stated and initially there was some confusion but Devon called me back and was really nice about it. The cleanup after the work was completed was good as well. I contacted one other place for an estimate and DV handyman was by far a better value. originally 4stars but adding a star because of the way devon handled the situation.
They are good to provide free estimate. But there estimate is 4 times higher than other company . Still they were not sure if it's maximum . They provided me estimate of around $5000 as compare to other company will do for $1300. So careful about estimate .On September 1st 2018 I just saw their response that they never came to visit the site. They came to visit site and provided estimate after looking at job .
I contacted Diablo Valley Handyman and scheduled the job thru James, the owner, and gave me a reasonable quote. I needed to remove several fairly large outdoor window shutters throughout the 2nd floor exteriors that were coming apart. The handyman, Ryan, came by and did an exceptional job, removing, sealing, patching and paint; all done on a very hot day. Job well done.
Joe A.
01/08/2018 12:00:00 SA
Exceptional Service!
I moved into my condo recently, and I needed to make many repairs to the bathrooms (from repairing the entry door to replacing both exhaust fans) that were beyond my DIY skills.
I called Diablo Handyman to give me estimates for the repairs, and they came out on schedule to do the work. I was very impressed with their workmanship that convinced me that I could not have done the work any better myself to save a few bucks.
I will be calling Diablo Valley Handyman for any repair I need in the future.
Deborah N.
10/06/2017 12:00:00 SA
Thank you DV handyman. This is the 2nd time I've used Dv handyman and I will continue use them in the future. Today they repaired some exterior panels on my eichler and did a great job. Over the summer they paneled my she shed, installed shower door, built in a wine cooler and constructed a pergola over my hot tub. The work was flawless. Thanks Dwight, Patrick , Devon And James.
Jim C.
10/08/2018 12:00:00 SA
James was great! He came to my job one day after I called and got the work done quickly and for a great price. I recommend him highly.
Robert E.
05/02/2018 12:00:00 SA
thank you Diego for responding so quickly and scheduling your guys to come do my fence they did a great job and was very professional. I highly recommend this company to anybody who needs some work done around the house
I'm a little late writing this, but the fact I'm still writing this after a month says a lot! I looked around for prices and they had the most reasonable ones. I was able to get a weekend appointment, without an extra charge which I REALLY appreciated. My initial appointment was cancelled due to there not being enough appointments that day which I was initially upset about since I had been dealing with electrical problems for a month and wasn't able to get anyone. But they were able to get me the weekend after, and I am glad that ultimately I went with this service and the other ones didn't work out.
I had issues with a light in my bedroom and an adjacent bathroom and had no idea what caused it. Joe came through and really worked his magic! It took awhile to figure out since, come to find out, the wiring in my house was done horribly. Joe taught me a lot along the way and was patient and I really appreciated him teaching me so now I know better in the future. He was a genuinely nice person which always helps when you have someone working in your house for hours.
On top of that he only charged me a couple of hours even though he worked longer and I GREATLY appreciated that. Electrical issues can be very stressful and this particular situation was for me due to the fact my wiring could have caused a fire. I feel so much more relieved that Joe worked on it and did it the right way - and now I plan on checking all outlets/switches to make sure everything is done properly. Thank you again.
Michael S.
04/11/2017 12:00:00 SA
Recently had to replace some baseboards and rehook the carpet after a leak, James and his team did a great job.
1. They were flexible to accommodate my schedule.
2. The technician was friendly and courteous.
3. They went above and beyond when the baseboards from the store were too wide, they sawed it on the spot and make sure they matched the rest of the house.
4. Workmanship was good.
4. Their estimate was fair.
Would definitely hire them again.
From receiving an initial quote to seeing the finished product, Diablo Valley Handyman was fantastic!
James and his team are respectful, trustworthy and skilled to take on any job - big or small.
We wanted our fireplace RE-faced and wanted to add a floating mantel. We needed a chandelier hung and our jacuzzi bathtub fixed.
Within 3 days all of the projects were complete. The brick work and floating reclaiming beam over the fireplace look amazing. The chandelier looks awesome too AND the jacuzzi tub works again!
Can't give these guys enough stars.
Mark C.
01/06/2018 12:00:00 SA
The team led by Brian were great. The intent was to fix an electric circuit that kept blowing. They also fixed a 2 way light switch that had now worked in years. They were not only on time, but called to see if they could come early. Cost was exactly what they estimated. Their information is now saved in my phone. I would not hesitate to call again for assistance.
My window slider came off and I requested the quote and I got a response right away and gave me a quote for labor in a few days. I asked them to come in the morning and he came at 8am. I was surprised how early he came. He was able to fix in 10 to 15 mins without ordering parts. I was surprised he still charge $175 for 10 mins work. I wish they were flexible with price since it was much easier to fix than expected. They are knowledgeable and responsible but I dont know if I will use them again because of their pricing. I will probably get mutiple quotes from other handyman places next time. I respect their knowledge but they could have more flexibility and empathy. Disappointed
Matt A.
08/08/2018 12:00:00 SA
Great team, on time and excellent workmanship and service....including awesome welding skills!
Ask for Dwight and Carlos....u can't go wrong. U get what u pay for so pay for quality and u can't go wrong!
James runs tight ship!
Not sure what they can't do
Cari V.
10/03/2019 12:00:00 SA
Hands down Diablo Valley Handyman is a great reliable company for any and all of your handyman services! Hope who is the coordinator for scheduling and getting things approved and set up was awesome! She handled it all, was so nice and sweet and it was easy to talk to her and she confirmed the appointments with grace!
Jake was our handyman and he is an amazing handyman!! He was so polite and respectful, he shook my hand before he came in and when he left. He did such a thorough job on all the stuff we needed done. My dogs were a bit barky towards him and at least one of them warmed up to him and he even pet her and was calm as one of the pups barked at him every time he went in and out of the house. (Sorry Jake, Chloe is a skeptical dog lol) Jake also was very clean as he worked on the projects in our house plus he looked sharp and he impressed me!! A lot of handymen look like and he did not!! I am so thankful he came and fixed our house up. We are happy renters to say the least! This was a great experience! I would recommend them every time!!
I just had my bathroom remodeled. Diablo Valley Handyman did most of the work. They did a great job. They showed up right on time, were reasonably priced, and finished quickly. I worked with Jake who was kind enough to come a week early to put in my new toilet so I didn't have to move for a week. He helped me make good choices and because of him I have a beautiful new bathroom.
We really enjoyed having the Diablo Valley Handyman service in our home to do a dozen or so small projects done quickly and effectively. Polite, efficient, and effective.
Ken K.
07/10/2017 12:00:00 SA
Joe was the guy who assembled and secured our gazebo. Very professional, well organized and helpful with suggestions. He came out with James and the two of them worked super well as a team. They were on time and at the cost we were quoted which was a good value considering some of the other quotes. These guys were clean and quiet and real gentlemen. We will be doing business with these guys again
Corey L.
07/10/2017 12:00:00 SA
This team was responsible, professional and got the job done as I needed these huge columns on my house sealed to prevent pests/birds coming in.
Diablo Valley Handyman services actually came out and did good work on my house! That alone is a hard thing to find in the Bay Area these days. They worked with me on the level of work that I wanted done and made sure that I was fully aware of my options. I'm really impressed by them and hope to work with them more in the future!
Stacey T.
08/07/2017 12:00:00 SA
Dwight and Patrick came out today to hang a 100-lb beast of a mirror and install a dimmer switch in my dining area. They truly went above and beyond! After they'd hung it the first time I decided I wanted it just a bit lower, and not only did they oblige with a smile (I'm telling you this mirror is a monster) they took the time and care to be sure it was perfectly aligned precisely how I wanted it. It turned out perfectly. Again I'll say that Dwight and Patrick = EXCEPTIONAL. Great service -- thank you.
Naome D.
05/01/2018 12:00:00 SA
The towel rack in my newly remodeled bathroom kept falling onto my foot. The screws could not be tightened and dealing with the glass tile underneath was no easy fixit job. I called on Anatol Dragstedt of Diablo Valley Handyman. He arrived punctually and attempted to fix it, quickly discovering that he needed a different kind of screw than had been utilized by the initial installer. He returned the next day and, after consulting with a coworker on the best way to protect the delicate glass tile, completed the job in five minutes. He was very friendly and professional. I will call on Diablo Valley Handyman again!
Needed some exterior paint done on my home and was very pleased with the results. Diego and his team came out and were very professional and focused to get the job done. Not only were they done on time, they were flexible and patient with my schedule and listened and worked with me regarding any of my concerns. Highly recommend & will be using again in the future. One last thing they cleaned up everything nicely before they left. They didn't leave any trash or mess.
The work these guys did was impeccable. Ramondo and Diego were also very professional.
You're always a little skeptical with handymen but Dwight is a professional hands downs. The work he did was very good and thorough. I would highly recommend his services to anyone.
I had an air condition issue and James trouble shot the issue which turned out to simply be a broken thermostat. He fixed it in a timely manner and cleaned up VERY well after the fixing and installation which is greatly appreciated. Also he correctly figured out the problem without guessing and having to do several costly visits. I highly recommend James but be aware he is busy so book you service and don't expect he sits around not busy. He fills calls fast but book your issue with details in advance of possible for optimum scheduling for everyone. Highly recommend and he take digital payment via Venmo so I did not even have to mail a check or be around when he finished which was nice.
I hired them for more work.... Installed new towel bars and ensures they were secured into the wall studs so they would not pull off with use over time. Always does high quality work and will advise as to optimal equipment and method of fixing so things last. This guy does high quality work and I highly recommend.
Adam G.
04/12/2018 12:00:00 SA
Finding a good handy person is just as rare as finding a good car mechanic, so I'm super happy to write that I've discovered a super solid handyman service in Diablo Valley Handyman.
Jack and Jake were presented with a tricky job in leveling a second story wood floor that was very off level. I'm happy to say that they pulled it off with super clean wood work, were on time, were super friendly and easy to communicate with and charged a reasonable (if competitive) rate.
I'm sure that I'll be calling them back, because my wife didn't marry me for my fix it skills.
VERY reccomended!
I would highly recommend Diablo Valley Handyman for any home improvement project. James was quick to respond to our kitchen project during the busy holiday season and Devon followed up right away to assess the work and provided a fair quote for a difficult job. Carlos was on site to do the work and completed the job in a timely manner. This team is punctual, professional, courteous, skilled and thorough and we will be calling them again for other home-improvement projects. Thank you James, Devon and Carlos for your great work and awesome customer service!
Dwight and Devon came out to put some exterior mouldings around doors and windows on my house. They showed up on time, were professional and cleaned up beautifully. This is my second time using them for some household projects that are beyond my scope of work. I will definitely continue to call them for work around the house!
Jeremy P.
09/12/2017 12:00:00 SA
Hired Diablo Valley Handyman for a few projects around the house, they were very responsive to our requests, provided a quote very quickly, were reasonably priced. I worked with Billy who did great work, was professional and very easy to work with. Highly recommended.
Update: today I worked with Jose for some additional projects and he did a phenomenal job, went above and beyond our expectations and can't recommend highly enough.
We went through a nightmare of a situation with a kitchen remodel when the handyman we originally hired not only did everything wrong, but then ran for the hills when we failed inspections. Cue the Diablo Valley Handyman! James picked up my call right away, calmed down a panicking heavily pregnant woman, and took it from there.
His crew came to drywall and plaster our kitchen, and did so in record time. It sounds like a simple job, but it was far from it considering the 70 year old home we have and needing the plaster to match with what was currently in place. It took a LOT of mud and time, and these guys were cheerful and super careful about doing things right. I pay big attention to little details, and I can barely tell where the new plaster lines up to the old, including on our ceiling which was even more complicated because the two areas weren't even and had to be blended. I never would have known because they did such a good job of making those transitions happen gradually--the naked eye can't seen the difference.
Any questions/concerns/issues we had for the four days James's guys were here were immediately and appropriately addressed. To top it all off, we were treated incredibly fairly. SO many other people tried to take advantage of our situation (and some got away with it, too), but James was honest, fair, and best of all--he and his guys got the job done AND done right. I'll be using them in the future from small to big projects, for sure.
Steve H.
08/10/2017 12:00:00 SA
Just had Dwight come in and do some electrical work in my crawlspace. All i can say is EXCELLENT WORK!! From the initial quote with James to final installation with Dwight everything was punctual and professional! They showed up on time every time, a first for me with any contractor, workmen, or handyman. Really impressed by their professionalism and more importantly their work. Thanks James and Dwight I will not hesitate to call on you guys again and would refer you to anyone that requires your skill set. Highly recommend!!
Brian D.
08/09/2017 12:00:00 SA
When you have a couple or larger home repair projects, you may find yourself in a Catch-22. The jobs may above your skill level, yet too small for your Contractor. This was my dilemma last month when I finally threw in my Sheetrock knife after my bathroom ceiling fix was just not quite right. At about the same time, Comcast concluded our wi fi issues had to do with a corrupted cable running from a splitter inside a wall. And the topper, my long deferred fix of a drafty front door was no closer to fixed. I did a lot of research, crowdsourcing referrals around town, and Diablo Valley Handyman kept popping up. I gave them the cable pull job, with the other projects as possibles. Well slap me sideways and call me Sammy, these guys came to play. Within a day I had an estimate, and they put me on their schedule 2 weeks out. Kind of a good thing, because it indicated they are busy. Dwight and Patrick showed up right on time. They confirmed the bid for the cable job and went to work. Since they made a great first impression, I had them bid on the other two jobs. Slam bam thank you ma'am. They went back to work and got it all done. Efficient, respectful, knowledgeable and on budget. Sure couldn't find a single criticism of their work. I'm sure I'm not the first person to think of this, but save a day and have them do multiple projects. That was a real money saver. Great job guys! If you consider them, and would like a reference, I'm game.
I had an appointment with James last Thursday at 8:00 am. I gave him a 20 minute window and still no show. I called him after waiting and he told me his truck over heated and wouldn't be able to make it but he didn't bother calling to let me know. So we arranged another appointment for Friday at 5:30pm which was the time he gave me. Another no show/ no contact from James, didn't bother calling him back for a reschedule.
Brad L.
07/01/2017 12:00:00 SA
Mike from Diablo Valley Handyman did a great job hanging a door for me, fast, efficient and the price was fair
I am sitting here thinking of stuff to do around the house so that I can call these guys to come back and do more of their great work. We've had them out twice for different projects. Everybody they have sent (estimate guy was different) has been incredibly professional, very nice and completely trustworthy. Their prices are so reasonable and they are just a joy to work with, that includes Chantal in their office. Communication is always prompt and it is always clear. They replaced the hardware on our front door, replaced our external light fixtures, aligned two internal doors, replaced all of our internal door hardware and got us a great quote on a cracked window replacement (that was also completed today by Concord Glass, recommended by DVH and 100% satisfied). We are NOT DIY'ers and these guys are a godsend. I would absolutely recommend them. And we will definitely use them again. HIGH FIVES!
Tracy F.
07/08/2020 12:00:00 SA
We were looking for someone to repair the wooden siding on our house and we found Diablo Valley Handyman on Yelp. After reading the reviews we contacted them and scheduled a date for them to come over and give us an estimate. We met with both James and Devon and after receiving an estimate made a plan to move forward. We are so pleased that we chose this company as they did such a wonderful job! The quality of their work is excellent and all of the guys who we interacted with were very professional and friendly. One of the technicians in particular stood out; his name is Alvarro. Alvarro was incredible and very well versed in all details of the job ensuring a quality result. If you are looking at getting any work done on your home we encourage you to use Diablo Valley Handyman by contacting James at 925.207.1180. Their prices are very fair and the job was competed in a timely manner. Thank you to all of you at your company for a job well done! We will definitely be using Diablo V Handyman for future projects at our home!
Teresa H.
10/06/2017 12:00:00 SA
I work for a none profit agency and we hired Dwight at Diablo Valley handyman services to build a ramp for one of our seniors at her home, we were all very impressed with the work done and the customer service. We will definitely hire Dwight again for future jobs.
Maria K.
05/02/2019 12:00:00 SA
We called Diablo Valley Handyman to install a door from the garage to our basement, Alvaro did a great job with no issues. We also asked them to install a 220 wiring in order to accommodate a spa and again Alvaro did a super job. The whole group from this company were very efficient and cleans up after the job was completed.
Based on their rating and so much positive review, I hired them to to a few projects on my home. Between guys constantly being pulled off the job and no attention to detail, I was very bummed out. There was no patching of holes before they painted, paint was dripped on the front of out house more than 6 feet away from where they were painting, parts that should have been painted were not, the front of the house has a big scrape mark, holes were drilled through the patio cover they installed, I had to argue about the fence they were installing not being per scope p, the gate they installed is sagging and doesn't open easily, we were charged and additional $2K to have lattice and post caps(about $300 in materials) for the top of the fence. We were quoted for 36 linear feet of fencing when only 25 was installed. I tried to speak to James who estimated the job and I was made to feel like an idiot for asking for a credit for the fencing and when I wanted to make sure the patio cover would not leak. Which it will because it was not installed correctly. My biggest disappointment was the fact that the I could not get someone to come back out to to walk through my concerns. When I have to correct the work of professionals that were definitely not cheap, not cool.
Updated 8/8/18
Thanks to James and his team for coming back out and fixing all of my concerns. I really appreciate you taking the time and walking through the project.
Terry W.
08/01/2019 12:00:00 SA
Alvaro, our Diablo Valley Handyman Service Rep, is a true professional. Punctual, courteous and his work product was outstanding. We would have him back without any hesitation. Well done!
We've called Diablo Valley Handyman out twice now for two different jobs (drywall repair and electrical circuit breaker troubleshooting and socket replacement) and both times they were very knowledgeable and did a great job. Every person I met was friendly and easy to work with. I will definitely call them again as needs arise.
Highly professional and output was top quality. Glad I made the right choice
James and his guys do excelent work. The work I hand done was to repair a hole in the wall, move a home safe and repair a bedroom door that wouldn't close correctly. The price was great and so was the quality of the work.
We did not end up using Diablo Valley Handyman this time, but their response to our initial inquiry for repair work needed was answered promptly and a quick appointment scheduled. Martie, their Office Manager, handled the appointment scheduling for us and gets an A+ on attention to service. Well done.
We began working with James and his crew early in 2015. Our first project was very minor, and James handled it himself. From that first meeting, we've called on James for all of our upkeep and improvement needs which included some small projects and some very large and difficult projects; all of which have been accomplished in superior fashion. James has a wonderful group of professionals, and we've met all of them: Billy, Chris, Patrick, Devon, Joe, and they've all helped us many times. We always call James first when we have a problem or idea we want to explore, and he's always here for us.
This group is the very best, and their approach to working with clients is sensitive, creative, thorough, adaptable, and, most importantly, honest. We sincerely recommend them; they are superb!
I asked for DVH to come and provide me a quote for work on my property. They were very responsive and provided me with a quote in a very timely manner. Although I did not decide to go with this company, I really was impressed with their professionalism.
A S.
07/10/2017 12:00:00 SA
Mike and Patrick did a great job helping me with some projects, including re-securing a large mirror, mounting a sound system speaker, mounting a set of hooks and building and mounting a shoe rack/shelf. I've been wanting all these little projects done for a while (you know how those projects just keep piling up!) They did a great job and I will definitely use Diablo Handyman again and again!!! Mike and Patrick are also super nice and make fixing things look easy. Thanks again!!!
I wish I could give two-tiered ratings (one for the actual work done and one for misc feedback.)
1) contacted James last Oct to build a catio (patio for my cat so it doesn't get eaten by coyotes).
2) James subsequently subcontracted this job to two young men.
3) the work was done - it was a bit pricey for the end result. BUT, it serves it's purpose and keeps the cat safe.
4) my low-star rating is due to an incident after the work was completed....long story here. I was returning from a bike ride one day while the YOUNG men were working on my project. I was putting my race bike into an unlocked shed (I live so remotely, that no one would even know the shed is back there behind everything else). We live in Orinda and most of the neighbors pay no attention to people riding bikes even. These YOUNGsters stared at my bike for a bit too long for my comfort. But I chose to be trusting and not worry about this uncomfortable encounter. A couple of weeks later, I opened my shed and my bike was gone!!! I called James and he stated that he knew one of the young men well, but that the other one he hired off Craig's list. I think it's too coincidental. I've never had any problems like this previously and all of a sudden, something very expensive goes missing. Especially, after I got a weird vibe when I was putting my bike away in the shed. I have no proof, but my gut feeling is telling me these two incidents were linked. This catio was waaay too expensive in the end. I'm extremely cautious from now on. I find this sad as I still believe most of our society isn't like this.
UPDATE: Orinda Police Report # 16-16931 (filed November of last year). James, you are free to go down to the office and PAY for this report if you'd like. It is basically my word against your employee's word. There is absolutely NO proof whatsoever; just my hunch and my opinion of the situation. My neighbors have lived in this place many years and there have been no incidents. They are all in their 50s & 60s. Hard to believe it's one of these people when ample opportunity existed before now for them to steal anything. I had not performed this YELP review out of fear of retribution until now - still feel vulnerable as would anyone who has someone come to their place to perform work.
Just had work done by one of James' handyman Arturo. He did a great job, was right on time at 8am and explained everything he did and gave me some pointers on how to prevent a few things I had problems with. I definitely recommend them if you're looking for someone in the area that you can trust!
I interviewed a dozen electricians for my project that included the installation of 3 ceiling fans in a house built in 1926 that has a combination of knob an tube and romex wiring . Two fans required laying new wires and boxes. I liked James and Damon when they came, on time, and did a walk through for an estimate. I received a bid later that day that was itemized and complete. Their bid was not the lowest but their professional presentation and knowledge base gave me confidence my decision . The job is scheduled to start on May 30
Michelle H.
08/01/2018 12:00:00 SA
I was redecorating my bathroom and needed to just change out 2 old sockets and replace a light fixture. Alot of other companies either told me they weren't accepting small jobs, had along waiting time or quoting ridiculous amounts. But everything was a really nice experience with DV Handyman, from requesting a quote online to speedy scheduling and very reasonable prices. Their communication has be excellent, letting me know they were running 10mins late. They worked hard and efficiently and went above in cleaning up after themselves, even offering to patch up holes from the old light fixture. Most impressively they even entertained my inquisitive 3 year old! So nice when you find a go to company for future needs.
James and his brother Brian helped my family out by fixing an electrical problem with a ceiling fan in our master bedroom (critical in these summer months). They were courteous, on time, and excellent at answering my questions. Within the hour that I paid them for, they also moved my household WiFi router to a new room, and advised me on the best ways to increase the bandwidth. I highly recommend Diablo Valley Handyman, and I plan on calling them again for my next project.
Jill G.
06/07/2018 12:00:00 SA
Well we were so happy with Dwight and Jay. They are diligent, efficient and very respectful of our home and things. They rebuilt a shed into an art studio , built a solar panel, did some plumbing issues under house. Built a closet in a small area. They are awesome!!!! Would recommend them to anyone. Devin and James and to the rest of you...thank you so much. We will be seeing you again.
Diablo Handyman Services has completed several jobs for us in our house. In every case they were prompt, completed the work on time, on budget and exceeded expectations. I highly recommend them!
Shae L.
07/07/2016 12:00:00 SA
James put a new wood floor, removed old sinks, and put in new pedestal sinks, painted my entire office. Added a wall fountain, and a glass enclosure for the entrance. His work is meticulous. He was a little pricey, but he was worth every penny! He kept the area clean, and always kept me updated on what was going on if I inquired. Well organized, honest, and hard working. If you get James to do your fixes, expect him to be a little pricier, but he was reliable, and professional to the very last baseboard. Thanks James Yancey!
Dwight and Jeff were a pleasure to work with and did a great job. I would definitely use them on my next job!
Patt H.
07/02/2017 12:00:00 SA
We hired them and could not have been happier; first the onsite job review, followed by an emailed price estimate per item. Dwight and Jeff worked the first day, and Dwight and Patrick finished on the 2nd day.....on time arrival, met my quality expectations, and cleaned up after themselves. They did multiple repairs all over the 5/3 house in a neat and efficient manner. We will hire them again. Thank you!
Raman B.
10/06/2017 12:00:00 SA
Simply put... Dwight is amazing. Had Dwight come out to my business in Tracy a little while back to create some type of a divider between my ice machine so I can sell two sizes of Ice bags to customers. Dwight came the same day as called and provided a price quote on the spot. After agreeing on price, Dwight got to work immediately and within two days of coming out... came with a custom made divider that was exactly what I was looking for. Dwight is now my go-to handyman for any and all work that needs to be done.
Scheduled appointment to have various things done around the house. Arturo took care of everything that could be done in an efficient and quick manner. Very nice guy and took time to explain what parts I needed to complete the rest of what I needed done. Would definitely hire again. Price was reasonable too.
Kevin F.
05/08/2017 12:00:00 SA
I'm very pleased with the work from Joe and James. I'll definitely call them again. Nice guys - good work.
We contacted James to have 3 ceiling mounted garage racks installed and we couldn't be more please with the entire process. James was quick to respond, and offered by far the best quote. The two man crew (Joe and Jeff) were nothing short of amazing. They went above and beyond the call of duty with the installation; taking the time to ensue that the racks were installed with precision and would remain safely attached to the ceiling over the years. Their professionalism, attention to detail, and delivery of a quality product is everything that we were looking for and more. We will be using their services for all of our home improvement needs!
Constance S.
08/01/2018 12:00:00 SA
My first interaction with this business was positive, but it went down hill the day the work was done. First, they arrived unsure of what work was to be done. Second the work was sloppy and rushed. They were to replace the trim /frame around my garage doors and a window. Window frame was crooked, caulking to thick in some places not enough in others. The same applied to the garage frames. Bid dents left in the wood from the use of a nail gun. Caulking very heavy and rough in some spots and completely missing on other spots. When I contacted the owner, he refused to look at the work and accused me of trying to get out of paying the balance of the bill. He sent a text stating he expects payment for adequate work. I will have to fill in the dents and smooth out the rough spackle and caulking myself. And they charge 3 percent to use a credit card. What real business charges you if you pay with a credit card. I never asked for a discount, I requested the owner to come by to review the work. James, the owner stated I get complaints everyday, from people trying to get a discount, if I wanted to pay less, I would have gone with another company. James stated he does not review his guys work, he trust them. I sent several pictures of the sloppy subpar work his business offers.
Stacey G.
09/10/2019 12:00:00 SA
I originally called DVH for a small carpentry repair project outside of my garage. Devon was quick to respond, and he and Hope came out to look at the work and give me an estimate. The more we talked, the more projects came to mind. We ended up looking at 2 electrical projects, one plumbing project, and one drywall project, in addition to the carpentry project. They gave me an estimate for everything in a couple of days, a very fair and reasonable price. We were able to work out the schedule, and Jake and Francisco showed up right on time, ready to work. After getting into the electrical issues, Francisco found some flaws from the original installation of some lights, some with potentially dangerous fire consequences. He proposed some changes, and I immediately agreed. Both he and Jake did excellent work on all of the projects, and got it all wrapped up in one day. I couldn't be happier with the results. I will definitely be calling Diablo Valley Handyman back for more projects in the future!
Candice E.
10/09/2017 12:00:00 SA
Jose and Diablo Valley Handyman were amazing! The estimate was reasonable, and the repair was quick. Jose called when he was on his way, so I knew when to expect him, and he got the job done quicker than I imagined. I will definitely use Diablo Valley Handyman services in the future.
John M.
10/09/2017 12:00:00 SA
Arturo was excellent. He arrived on time and quickly completed the small granite work we needed in our kitchen. Definitley recommend him and Diablo Valley Handyman.
Courtesy, timeliness, a job well done for a fair price-that's what I want when I need help. Those four items are not always easy to come by, but Diablo Valley Handyman Svcs provided all that when they sent Dwight and Patrick to replace my automatic sprinkler system timer. They came out to assess the problem, gave me an estimate, went to pick up the parts needed and installed a new timer --not a wasted moment! Perfect and I'll have green grass in no time. Very nice personable guys. This company has a permanent spot in my phone directory. Try them. You won't be sorry.
Devon + Billy installed a track light in my kitchen with a vaulted ceiling along with a few other items that i needed troubleshooting. The mount was a little tricky but they executed flawlessly and even matched the stain of the mounting blocks to my rafters perfectly. They also fixed the other items with a positive problem-solving attitude.
Lori B.
02/03/2017 12:00:00 SA
Great customer service! James and his team (Joe, Billy & Patrick) are wonderful to work with, and they are very professional. They are and truly exemplify what Great Customer Service is! I now have a someone to contact for projects that come up in the future.
James and his company deserve to be at the top of the list. He went out of his way to check on my concern about a cracked beam in my garage. He got me 3 estimates and his guy completed the work in one day and left the garage a little cleaner than I had left it. Thank you so much!
Ali B.
06/09/2016 12:00:00 SA
We used James for several (many!) jobs around our house on Reliez Valley Rd prepping it for sale a few months ago, and could not recommend him any higher! He was great to work with, did immaculate and precise work. He helped us with everything from changing out light switches to re-doing some decking, outdoor lighting, painting etc etc... No job is too small, and I could rely on him to get our list of to-do's while I was at work. He is 100% trustworthy. I highly recommend him for any kind of repair/remodeling work, small or big. Thanks James! We will be using him again.
Leah And James L.
04/12/2017 12:00:00 SA
Fair quotes, quick work, and peace of mind for someone who isn't handy! We are renters that are used to apartment living with building handymen that were available 24hrs for major or minor fixes. When we moved to WC to a rental home it became clear that we needed a local handyman in the area. James and Team are knowledgeable, flexible and willing to take the time to listen to a novice describe her issues with a clogged drain in detail over the phone. Billy was sent to fix our drain which he was able to do in 1/2 the time anticipated so he was able to move onto other projects around the house for the same minimum rate. James/Billy will always be my first and only call. They are busy, so plan ahead and if you have an urgent task ask to be put on a cancelation list cause you never know. Regardless I would recommend having a few extra tasks on hand in the event you have extra time during their visit.
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