Michelle G.

1/19/2016

So i had last minute problems with my kitchen sink leaking and then my hot water never did work properly since it was installed 5 months ago by another plumber i called and they were so nice on the phone and actually said Dan can come out within the hour Wow Dan was here within 30 minutes not only did he fix my leak but also fixed my hot water dispenser and some other items. Very Very Resonible Dan was Awsome went well behond what he had to do. I will not use anyone else other then this company.... THANK YOU

Jing H.

7/14/2020

Called early in the morning re: my water heater's failing temperature and pressure valve. They were able to plug me in for an early afternoon visit. Dan arrived early, identified an excessive water pressure problem within my system and resolved the matter within 90 minutes.

Timely response at a fair price.

Thank guys........Much appreciated.

Julius D.

8/29/2020

I was given a 2-hour window to expect the plumber the next day. He arrived near the beginning of the window. He checked the water pressure (130 psi) and the location of the pressure reducing valve. The cost to replace the valve was estimated around $600. I was wearing a mask due to COVID concerns and also because of the smoke in the air caused by wildfires. The plumber put on a mask when speaking near me. He finished the replacement in about one hour -- much faster than I expected. He answered my questions about what he was doing and what may have gone wrong with the pressure reducing valve. He seemed knowledgeable and friendly. The main concern I had at the start was that he was licensed, bonded, and insured. The license number is printed on the truck and web page. I would like proof or assurance of bonded and insured beyond say-so. I would also have liked more information on the replacement part such as construction, quality, model number, and any warranty. I don't have any hesitation hiring this plumber again.

mika k.

09/09/2015 12:00:00 SA

I called about a water heater leak, and they came out on the same day, and fixed it for me. Very cordial, professional, and got it done. Would definitely use them again!

David R.

07/07/2016 12:00:00 SA

Pet peeve: Called and asked for an estimate. They scheduled someone to come out. Seemed like a simple question to ask for a ballpark estimate and was then told that the service call is $40. Just to come out, not do anything. So I guess estimates are $40. Pass. Cancelled the call so I don't actually have any first-hand experience with anyone but their phone staff.

And now I know how to install a garbage disposal.

John P.

6/25/2019

I found D Martel Pluming fast, honest and hard working. I had a leak in my kitchen sink, and I called D Martel Plumbing. Dan was able to show up at my home quickly to make an assessment an provide me an honest estimate. He was courteous and trustworthy.

We scheduled the repair the next day and Jason Lee arrived. I found Jason, efficient, hardworking and personable. He quickly found and addressed my leak quickly. He explained the source of the leak and provided me with recommendations. The next time I have a plumbing issue, I will not hesitate to call D Martel Pluming. They earned my trust. Thank you!

Chris B.

5/14/2014

The most fantastic service ever! I used these guys a year ago for toilet problem. Daniel came within 2 hours. Gave estimate to fix problem & suggestion so we could do it our self. We changed the toilet out & no more problems. This time I had a whole house plug, which flooded my bathroom floors, showers & bathtub. I called @ 8am, They changed there schedule to get me in at the earliest which was 11am. I was called at 10am to let me know Daniel was on his was. He was here in 15 min. Wow he worked his tail off! He was here until he fixed the problem. Again Awesome service. I cannot that them enough for all they have done for us. I would highly recommend them to anyone. They are professional, honest & friendly.
Thank you D Martel for the best service, Chris

Sergey M.

12/12/2018 12:00:00 SA

I called to Martel Plumbing and scheduled appointment.
A technician arrived on time (very sorry forgot his name), grate service ,clear communication. Miracle, the drain worked fine, not sure what happen but no cleaning required.
Tech give me a few point on how to prevent drain from clogging and he checked everything to make sure everything in good shape.
No charge !
Thank you D Martel Plumbing Service & Repair
You guys rock!

Richard D.

6/26/2012

Remodeling, D Martel not willing to come over for a main drain to a sewer connection. Construction business must be improving. Receptionist not helpful. I'll try a contractor that is willing to come to a site for a bid.

Sats N.

10/04/2022 12:00:00 SA

We had our sewer stop working. D Martel Plumbing were prompt and honest about what needed to be done as well as the price. I have been looking for a reliable plumber for a while and glad I've found one.

Jake H.

9/18/2020

I called for an issue with the kitchen sink and they set up an appointment right away for the next day. Trevor arrived early even before the 2 hour appointment time window. He was polite, fixed what was needed and was on his way.

Riki H.

01/12/2022 12:00:00 SA

The plumber was experienced enough to identify and remedy the issue as we were discussing the symptoms of the leaking water. Within an hour, the plumber removed the toilet, cleaned the base and surrounding areas, fixed the wax ring and put the toilet back. He cleaned the entire area and explained everything in layman's terms so I understood what happened and what he did to fix it.

Frank L.

12/11/2022 12:00:00 SA

Awesome service by Dan Martel. We had a situation we needed to address. Just before the Thanksgiving weekend. Dan was very helpful. No worries the job was done right. Thanks so much. Sincerely, Frank Lunceford

Dottie T.

1/18/2018

Outstanding!

First-time customer... they treated us like a long-time customer. Fast, knowledgeable, courteous family owned and operated local business... can't beat that!

We called at 8 AM with a water heater problem. By 10:30 AM the first available plumber had arrived and by shortly after 11:00 AM the faulty part was replaced and our water was heating up.

Next time we need a plumber, we're calling D. Martel!

Kristina C.

04/07/2023 12:00:00 SA

My garbage disposal stopped working, and I reached out to a few places for quotes. They offered a fix for me to try before sending someone out and it helped fix my issue. Thank you guys so much for being great people to work with - other companies wanted to charge me to just have someone come out. Will definitely be using you for any future plumbing needs! Thanks again! Truly great!!!!

Dave C.

10/10/2016 12:00:00 SA

I've used Martel Plumbing three times thus far. Their prices are fair, and the work has always been done correctly. I've requested Jason each time as we are careful who we let in our house. He's super professional and honest. Really, he's the type of employee I think of when we're told that Americans won't do honest, blue collar work. Far from the truth and Jason is one such person.

Lisa J.

10/07/2021 12:00:00 SA

Jason Lee was our technician. He was outstanding and I highly recommend him. He came out one day after my calling about a leak in the front yard. The repair was done exceptionally well and the repaired pipe and new faucet handles that were all changed out and look so much better than before the repair was started. And now we don't need to worry about future parts failing at the location. What a relief.

F M.

05/04/2021 12:00:00 SA

Respectful / clean and finished the job quickly. Martel Plumbing fixed my kitchen sink leak. Definitely recommend them.

Melanie P.

12/29/2018

D Martel Plumbing was quick to respond and they did great work. While installing a new toilet for me, they detected other problems in my sinks and were able to fix those as well. I hadn't even noticed that one of my sinks was leaking, and he detected that and fixed it on the spot. Very friendly and easy to communicate with. Highly recommend!

Darren F.

11/15/2016

We had an upstairs toilet leaking water through the ceiling of a downstairs bedroom. I called D Martel Plumbing, and they were quick to setup an appointment and get someone out to take a look. Our experience with D Martel plumbing was very positive from start to finish. Communication was great for setting up an appointment for a time that worked for me. The technician came when scheduled, and he was courteous, professional, and very knowledgeable. And the price was much lower than I expected. I will definitely be calling D Martel Plumbing with any future plumbing needs!

S M.

5/24/2021

Chris was very nice. Arrived on time, worked hard and was very accommodating to our unique situation. He gave some really good tips and is very knowledgeable. We needed a two step process. Come out and removed old water heater, wait for new drywall and paint to be done, then return when it is ready. Phase one completed painlessly!!

Edward D.

4/28/2019

Very happy with D. Martel. Discovered a leak in the main water line coming in to the house. Tried to fix myself and realized I was in over my head. This was Saturday before Easter. I called D. Martel, not being optimistic due to the holiday. Received a call back from Dan, the owner, that afternoon. He said he could have someone out on Monday morning. Trevor should up just after 8 am. He got to work and we had water to the house before noon! Great service by all.

The T.

10/18/2013

On time, good communication and work, and personable. We knocked one star off for quality of materials (bad ball valve on toilet was replaced with gate valve, they should replace what they find) but would use them again.

Greg S.

02/06/2023 12:00:00 SA

I had a leak in an irrigation line under my concrete patio and was struggling to find someone to fix it. Most wanted a leak detection company to find the location first, but that was going to be difficult in this case as the line transitions to dripline in several difficult to reach places. Dan from D Martel Plumbing was very responsive and helpful in explaining the options. He was also the only one that would agree to attempt the repair. The leak turned out to be further away than I thought but Dan didn't let me down. He came back after the weekend to finish the job; less than 1 week between first contact and the job being done. I'll definitively be calling him the next time I have a plumbing issue.

Michael F.

03/05/2019 12:00:00 SA

Without a doubt this is the best plumbing company I have ever had the good fortune to work with. I could not be happier with the exceptional customer service i received and the phenomenal repair made. I called them on Friday and the problem was fixed on Saturday. Dan is the man, honest, reliable and trustworthy. I now have a plumber for life. Thank you for everything.

I had a different plumbing company come out on Friday and their only solution was to repipe my entire hot water line. Telling me that repair was impossible. My only regret is that I didn't call D. Martel plumbing first. You guys rock!!!

Brian E.

7/17/2021

Chris came out and installed a new faucet in about 45 minutes. He answered my questions and was very efficient. There was good communication from the company on his arrival time and they even called me the day before to see if I was available for an earlier appointment but I couldn't make it work. I would use them again.

Robert G.

10/16/2020

I highly recommend D Martel plumbing. Called 3 other recommended plumbers. One wasn't taking new jobs until November. One quoted me more than $100 over D Martel. The other never called me back. Dan came out the day I called and gave me an estimate. Came back the next morning and did the job perfectly. Very professional and clean. You won't go wrong with D Martel.

Leslie F.

12/20/2019

I had a sudden failure of my propane gas powered water heater. Called D Martel Plumbers and was assigned to Trevor A. who called at my front door within minutes. He examined the boiler and tried to relight it with one or two substituted parts, but quickly realized it was not going to cooperate. He courteously explained it was not worth repairing since it was 19.5 yrs old and was showing corrosion at the top of the case and around the connections. Since we were expecting visitors in 2 days time, an urgent replacement was essential. We discussed replacements and settled for a 50 gallon tank to be installed the following day, at 2pm. Sure enough he turned up right on time and quickly removed the old tank. Then he very capably installed the new tank, dealing with several interconnection issues since this was a slightly larger tank than the previous model. He explained everything about the operation of this new water heater leaving me very impressed with the professionalism of the complete operation. Trevor A. is a person I would ask for again to help deal with any water heater emergency. 5 stars - well deserved!

Pancakes B.

09/09/2021 12:00:00 SA

Our hot water heater flooded our garage, we called D Martel Plumbing and they showed up in less than an hour on a Saturday, replaced the tank, and we had hot water in no time. A couple days later our toilet started leaking on the floor, we called D Martel Plumbing again and they sent out a plumber the next morning with replacements ready for installation (we opted to buy a new toilet, but we only really needed the wax ring replaced). Two excellent experiences with this company in a few short days. Take my moneyyyyyy!

Greg L.

03/11/2019 12:00:00 SA

This company is great to work with. Second time I've had them give me an estimate for work needed. Each time, Jason has come out and thoroughly explained what it will take to complete my job with a written estimate before the work is started; therefore no hidden costs. They guarantee their labor and parts. They only use high grade material and do excellent work at a reasonable price. I will definitely use them in the future.

Hardik M.

12/30/2020

Awesome, responsive and efficient plumbers. We had a leak in our house and I was able to get same day appointment, quote and get the leak fixed. They are honest, on one occasion I have had other plumber quote 1000s of dollars for a job that D Martel was able to fix in 15 minutes.

Ehab A.

01/06/2023 12:00:00 SA

Came out within a day a solved a complicated problem several other plumbers couldn't at a fair price. Highly recommend, Thank you!!

Fast S.

9/14/2020

This is our second service call with D Martell Plumbing. First one was for replacing a water heater and adding a recirculation pump to save water. That call was done by Dan. The second call (today) was to replace a main waterline leak. That service call was handled by Trevor.

Both times, they showed up on time, did the work well and promptly and charged a fair price.

We highly recommend D Martel Plumbing. Two thumbs up.

Heather G.

05/01/2016 12:00:00 SA

Our kitchen faucet became a dribble and we didn't know how to fix it. I called Martel and they came within half an hour. He quickly put in a new valve that was necessary and then said we needed a new faucet, and he had one in his truck for $500. $500! wow! When I declined and said we would buy our own and install it, he explained it was a convenience they offered. He then said he'd try to save me some money, and began to look for the problem of no water coming through the faucet. He took my faucet apart and found a part that probably needed to be replaced. As he put it back together he asked if I had a camera to take pictures so I could show my husband. I didn't need the photos because I had seen how he was taking it apart, but I took photos as he finished up. When he told me the price, he said, and it will be additional $20 for showing you how to fix it. Wow! was I surprised! It seemed he was trying every way possible to make some extra money. Not cool. We didn't need a new faucet and the water flowed well again by just cleaning out the parts. Be aware!

Jim D.

12/06/2022 12:00:00 SA

My regulator went out I guess it was about 35 years old. This is the second time I have used D Martel and both times the plumbers were very professional and courteous. Zac looked young but knew what he was doing. He gave me a quote and I kind of gasped at the price. Then he said if I wanted to dig up the are so he didn't have to it would save me some money. 90 minutes of digging and a couple of blisters was worth it to me to save $500. Problem fixed and got my water pressure under control. Although the high pressure in the shower was nice for a few days.

Lindsay B.

6/22/2015

I work for a dental office and we had been having problems with both bathrooms and could not find a good plumber to come out to our office. I called Dan Martel and he went out of his way to make sure to get to our office the same day. He was so polite and professional. Everything was fixed in 20 minutes! Fantastic! We highly recommend them!

Tom W.

1/23/2023

We called D Martel Plumbing and Quintin showed up right on time. He was courteous, extremely professional, and explained exactly what was taking place with our house lines. The rate was fair, and the job was completed in a very timely fashion. It's a great company, and we will continue to use them in the future. Highly recommend D Martel Plumbing!

Liz H.

04/03/2023 12:00:00 SA

I called this morning to have someone come check out a leak under my kitchen sink. I was expecting maybe in a few days or end of the week. They had a cancellation and within 20 minutes a technician came out. Quentin was courteous and efficient and replaced our garbage disposal easily. The time between my initial phone call to inquire about an appointment to the time my issue was resolved was less than 1 hour! That's pretty amazing! Thank you

Chris D.

7/30/2020

We can't say enough GREAT things about D Martel. They have been our plumbers for two bathroom remodels as well as on a number of water heater/leak issues throughout the years in Serrano. We tried others like Bonney etc but they pale in comparison. Classic example was last week's service call, when Jason's years of experience really paid off for us. To resolve a large free standing tub installation issue, he thought outside the box in order to avoid having to Jack hammer our brand new marble tile floor! Solution was genius. Jason, you are a rock star and our hero!!!!!!!!

Brandy a.

07/10/2021 12:00:00 SA

My hot water heater stopped working on Saturday morning. It was 15 years old, which is the typical life expectancy of those units. I called D Martin on Saturday morning and they were at my house within 30 min it's a new tank. The install took about 2 hours. This is my second time using this company. They did some copper plumbing in my kitchen remodel last year. I would highly recommend them.

Sean H.

12/10/2015 12:00:00 SA

Had emergency at home when roofers hit water pipe. Jason was out in less than an hour like promised and fixed the issue. I was dreading not having water at our house for any duration of time. Great customer service and close which was awesome. Thanks!

Dustin F.

10/18/2022

I can't say enough nice things about my experience with Dan and D Martel Plumbing. I had a pipe/water manabloc rupture in the middle of the night last week, and within a few days he came through and replaced our system. We were told it would take 2-3 weeks to get the replacement unit from other plumbers, he quoted us Tuesday(5 days) and actually showed up a day early with it.

Prompt service, great communication from him/office manager, nice and friendly, informative consultation and most importantly the job was done efficiently and correctly. I will be calling them for any future plumbing needs, A+ service and customer care.

Thanks Dan!

Kris C.

12/21/2021

Called D Martel on a Saturday for a water heater leak. Dan described what was likely necessary for the replacement, answered all of my questions, and provided a quote over the phone. Although they were able to come out that same day (within an hour), I scheduled an appointment the following Monday.

Prior to my appointment, I was contacted and provided an estimated time of arrival. The technician arrived promptly, confirmed quote, and explained the process. The tech finished the job within the time estimated, and again explained everything he did. He even walked me through the water heater functions.

Overall great company. They were respectful, good communication, fair prices, and left me feeling good about the process and purchase. I wouldn't hesitate to call D Martel again for my plumbing needs.

Yelper Y.

10/02/2017 12:00:00 SA

Trevor came down to my house to give us a free diagnosis on the water heater problem after me spending hours talking to my Home Warranty company who would not come out until tomorrow.

He was right on time and gave me a quote to replace. Honest opinion and quote since I had a quote from another company.

We went ahead and replaced the water heater with the company. They came at 11 am to diagnose and started the replacement at 12. By 1 they were done.

Amazing service, and very good / knowledgeable technicians.

5 star! keep up the good work.

Thanks for making my wife happy and now my life is happy. :)

Peter H.

04/08/2022 12:00:00 SA

We wanted the water shut off valves to the washing machine replaced with quarter turn shut off valves. We went ahead with D Martel since they were already out at the house giving us a quote. Their quote was twice as high as another quote we got. We shouldn't have payed that price, but we wanted it done. The work was done in roughly an hour and looked to be well done. It was left for us to clean up the drywall dust from the cutting out of the hole needed to access the pipes. Would I hire them again? They knew what they were doing and were up front about what they would do - I can't help but look at the valves now and think I way over paid - my fault.

Karen T.

05/04/2021 12:00:00 SA

D Martel is a family owned, local company that delivers quality service with both skill and integrity. Our plumber, Trevor, worked very hard installing a new water heater and bringing everything up to code. He was punctual, courteous, followed COVID protocols and very patiently answered all our questions. I highly recommend D Martel Plumbing!

Bruce F.

5/21/2020

Made an appointment and asked to be on call if any canceled. Got called the same day!! Trevor had current COVID measures and gave an fair and accurate estimate for two toilets and unclogging shower drains! Also helped trouble shoot and fix propane cook top odor. All work was done promptly with no issues. Would use again and recommend!

Greg D.

11/14/2018

Trevor came out today from D Martel Plumbing and fixed a number of problems we had in a fast, courteous manner. Great work at a fair price and VERY professional!

Charlie P.

7/19/2017

Great staff and Service. Trevor knows his stuff and instantly installed my plumbing. no problems and would call for his help anytime!! thanks

Terry D.

4/13/2020

1

Very over rated for quality of work.
Would not recommend them to anyone.
Overpriced & work unsatisfactory according to other plumbers in the area

Sue X.

08/10/2020 12:00:00 SA

We needed a new water heater and they came out the following day after we called them. The son was extremely professional and easy to talk to. The price was a little higher that the original quote, but he also did extra work. We were very happy with this company and will continue to contact them for our plumbing needs.
Rick and Susan/Placerville

Adam L.

07/06/2017 12:00:00 SA

Called these guys about a problem with our plumbing and they sent someone out within an hour. Trevor our technician was very friendly and fixed the issue promptly. He quoted us several different options prior to any services. Will use this service in the future.

Shannon D.

10/18/2019

I told the company when I booked my appointment with them that I had a slowly dripping showerhead. Their employee came out, looked at the valve and said we don't look for those you'll have to find out where to get it from, I don't know where to go, we might have to rip out a lot of pipes and start new.. If I had wanted to look for my own valve, I wouldn't have needed a plumber in the first place. At least they didn't charge me for the trip.

Mark H.

11/17/2018

Jason came out the next morning after we contacted D Martel late the prior evening. I appreciate their quick response. Even though they were unable to resolve our issue, Jason fixed another minor issue and provided some good advice on how to fix our problem. I'd use them again if needed.

Curt N.

06/04/2022 12:00:00 SA

Quick response, very competent, friendly. Connected new drain lines and fixtures for 5 new sinks, replaced garbage disposal, changed shower cartridges. Gave me bid up front and let me decide. Expensive service, but I did get what I paid for.

Chris R.

7/28/2021

While cleaning, my wife found that out toilet was leaking around the base. I pulled the toilet to put a new wax ring on. When I tried to reset the toilet I noticed the flange was broken where the bolts secure the toilet. Having a concrete slab, this was not an easy fix. I called and left a v.m. about an hour and a half later received a call back. Booking was simple and the lady I spoke with was very nice. Jason arrived on time, offered to wear a mask, and was very polite. I knew the shut off valve wouldn't shut off all the way and he offered to fix that while he was here. He did a great job and took no shortcuts. We would highly recommend them for plumbing issues.

Keith E.

09/11/2019 12:00:00 SA

I had received an estimate for repairing a leaking cold water pipe below our homes slab foundation from another outfit but decided I should get one more estimate before I committed to what looked to be a very costly repair. I called D. Martel and Jason Lee showed up within an hour or so of me calling. Right away at the door he impressed me with his kind and courteous demeanor. I explained, or tried to explain, the other outfits diagnosis of our leak and what they estimated would be the cost. Jason felt confident he could complete the work and estimated it at considerable less $$. He was able to start right away and explained to me every step of the way what he was doing. He not only did minimal sheet rock removal but was very careful about cutting it and baseboard so it could be reattached after work was complete. I could not be happier with the work that he did and it ended up being less than half the other estimate!
He's got a great personality and is very honest and trustworthy. As he said I want your future business so my pricing is fair and I take pride in my workmanship. I could not recommend D. Martel Plumbing More...they are awesome!

Ron C.

9/20/2022

The best and only plumbing service we will ever use. Quentin (sp?) was terrific. Very highly recommended.

Randy W.

12/29/2022

I called D Martel plumbing and Zack came out right away. He was honest, professional and easy to talk to you. He solved my problem in literally a few minutes and put my mind at ease. Do yourself a favor and call D Martel plumbing if you have any issues- you won't regret it.

Randy Wyeth

Allan L.

12/05/2018 12:00:00 SA

I'll pile on the praises for D Martel. Jason was fantastic indeed. Courteous, professional, and knowledgeable...from scheduling to clean up. We called D Martel for a toilet clog which rightfully turned into a toilet replacement...it was time! :) And then we had another clog downstairs which was causing the drain to back up. Jason came the second time to diagnose and fix it. This time, they went above and beyond. We were scheduled out 2 days. BUT BUT BUT....Jason came the same day. And worked into the early evening to get it done. Can't ask for me more than that! An honest and hardworking crew!

Linda T.

08/10/2015 12:00:00 SA

This company is awesome! I had some bathroom plumbing repairs for one of my rental houses and originally called another company. That company tried to over charge me with an enormous price. I then called Martel Plumbing and he came out the very next day and fixed them for one- fourth the price. Always calling them from now one! Their prices are so reasonable.

Erika L.

01/03/2015 12:00:00 SA

We had D Martel come out and fix a leaky pipe a year ago. At the time, I thought they had done an acceptable job, although the price seemed a little high ($250 to replace one section of pipe). This week when our ceiling began leaking in the same area, we called them back to ask them to come check it. The receptionist seemed moderately distracted and less-than-friendly when I spoke with her, but it was early in the morning and I didn't really think more about it. She arranged for one of the plumbers to come out between noon and 2 that same day. At noon, she called to inform me that she had made a mistake and there was no way he could make it out until Monday. We had arranged our day to be home at that time, and it was frustrating to have the appt cancelled. It was also disappointing to see how unwilling D Martel was to stand by their work- after all, it seemed as though the section of pipe they had recently replaced was again leaking. Because we couldn't wait until Monday, we had to call a different company. This ended up being the best thing we could have done. They repaired 2 leaks (one in the garage, and the one in the living room) for just slightly more than D Martel charged for one repair.
Additionally, the new plumber showed us the part that should have been used by D Martel, and what was actually used. Rather than taking the time to go to the hardware store and pick up the correct part, the D Martel plumber had pieced one together using other parts and glue.
In the end, I suppose it worked out because if we had had D Martel come back out, we would have again been overcharged for shoddy work.

Jeff W.

03/08/2021 12:00:00 SA

Dan did a excellent job with our EID back flow valve replacement. We will hire him again.

Laura W.

06/04/2019 12:00:00 SA

Trevor came out and arrived on time. He helped me to install my dishwasher that I had thought I could do myself. He did an excellent job and even offered to haul away my old dishwasher. He really went above and beyond what I had asked for. This is the third time I have used this company and will continue to do so.

Julie C.

09/06/2019 12:00:00 SA

My toddler stuck the handle of a squeegee down the shower drain and it went deep enough to where we couldn't see it anymore I called D Martel Plumbing and they had Dan come out the next day. They called me to let me know when he was 10 min out, and he was even early for our appt window. It was great not having to wait around all day. He cleared our drain and got the handle out in no time at all, he was also super professional and personable. I will definitely be calling them again for any future plumbing needs!

Allison T.

08/09/2023 12:00:00 SA

I cannot say enough amazing things about this company! A few months back our water heater went out and having a little one and they moved things around to get us in the same day and full replacement. The gentleman that helped was kind, knowledgeable and walked us through what was needed and what could be reused without up-selling us unneeded parts

Fast forward to us having a sewage backup, (yuck) and again to the rescue! They had someone out within a few hours of the call and a resolution to fix the issue.

Being 8 months pregnant I was terrified it was going to be a much bigger issue and expense but they were quick to scope , camera and give small recommendations to get us back flowing freely!

Would highly recommend their services!

Kip F.

10/24/2016

We got their name from our HVAC company that we also like, Comfort King. Jason came out to do an estimate on our job, moving the propane line inside our house from waist high in the garage closet to above our head since we were moving the access door to inside the house and the propane pipes would be right in the way. Jason gave us a reasonable estimate then came out a week later to do the job. He also added for part cost only an extra turn off valve as we only had one near the tank. He did a good job and kept us informed the entire time.

Tamas T.

5/16/2021

Chris came to help us and he quickly fixed our hot water issue in one of the bathrooms. As we were chatting about our kitchen he suggested to fix it as well. At the end we payed less than what we had expected and everything works just fine. Based on my experience I can highly recommend D Martel Plumbing.

Alex A.

8/21/2022

Are use this company to install new gas lines for an outdoor barbecue. They were very professional and the price was right. I'm very happy with the work, everything was very clean and the two gentlemen were extremely professional. Highly recommend. These are my new plumbers.

Mr. B.

10/28/2020

Poor communication (no communication!).
It has been 3 days and still no reply to my initial message.
Can't verify the level of work since I wasn't even able to get through the first stage of hiring; which is the part where we exchange messages.

Terry F.

3/18/2021

I liked everything about my experience with this company. They were professional, polite on the phone (Jackie is delightful) and on time. Jason did an excellent job installing my guest bathroom fixtures and answering all of my questions. I would definitely do business with them again!

Toasty T.

12/20/2020

They came multiple times through my house to solve one simple problem that could have been solved earlier. $400 later, I had to hire another plumber to fix my toilet.

Margaret A.

7/20/2016

D Martell plumbing is a great company! Called me right back, came out that morning, fixed 3 small problems for no charge. Charge on major problem was very reasonable. I will definitely use again!

Jenny S.

04/07/2022 12:00:00 SA

I can't say enough good things about this company! They were so easy to work with!

On top of that Zack K did an amazing job fixing my leaking shower and sink faucets! He was quick, clean and thorough! He showed me that both now work as they are supposed to and I have no more leaks!

The cost was very reasonable and I would highly recommend Zack and D Martel Pluming for any of your plumbing needs!

Jenny S

Steve Y.

5/22/2022

Dan's response shows he has no idea what his technicians are doing out there. This place may have OK plumbers, but they overcharge when they know you are in a desperate situation. I won't use them ever again....OK Dan?

Alan T.

08/05/2015 12:00:00 SA

Jason, from D Martel, just left my house. He advised us on our original problem and had a number of other good suggestions (none of which cost extra money) to improve our plumbing. Great work, glad I've found a plumber I can count on!

Patty Q.

05/05/2022 12:00:00 SA

Had this company come out did the water heater and ran the hot water on my lawn completely killed it and now won't fix it so now I have a six foot area of my lawn that's completely died. I would not recommend this company for any plumbing work as they are not consumer friendly after all when you damage property you should fix it.

Jim R.

4/27/2022

We needed a new hot water system. Though our was still working it was getting old. Martel Plumbing had been recommended. The owner responded out within two days and gave what I believed to be a fair quote. When asked when he could get the work done he said immediately that day if I wanted. Because it was not urgent we picked the following week. Dan showed up on time with all the tools and equipment. Injust over 2 hours our new hot water and recirculating system was installed. He was very meticulous in every step of the install and a real craftsman

Kelly G.

9/15/2022

Worked with Dan and I think Tyler. Both were friendly and helpful. Dan was very knowledgeable! I appreciated that they explained things to me and had patience with me. They were also very flexible when it came to scheduling and payments. Definitely recommend! Very responsive as well. I was so thankful I could email them while at work and they responded right away, had me scheduled the next day!

Jen G.

7/21/2015

I've always had great service from D Martel plumbing. From clogged/leaking drains, a replaced water heater, and most recently a broken garbage disposal, each visit has been quick, priced reasonably and as quoted, and the employees have always been friendly. I won't hesitate to call them the next time we need a plumber.

Ace S.

03/03/2023 12:00:00 SA

Wish I had a better experience to report. They had good reviews, came out promptly, and were very nice on the phone and in person.

But after poking around for an hour and making a few phone calls, they had no idea how to solve my problem (throughout the house, hot water pressure intermittently drops). I got an apology and a $250 bill.

The tech did quote me about $900 to remove the water pressure regulator from the side of the house and replace it with one in the street. Told me my current one was failing, which might or might not be the cause -- though he had no answer when I asked why my cold water pressure would be fine in that case.

Incidentally, I've tested the regulator several times since that appointment, adjusting it to different target pressures, and it seems to be working exactly as it should.

Amy K.

5/13/2022

My husband and I bought a home a few years ago and the water heater was constantly going out. Our home warranty was a pain to work with so we called D Martel instead of waiting. Chris was our plumber and he gave us a recommendation for a new water heater and we even had him install a recirculating pump so we could have hot water instantly all over the house.

We were getting our house ready to sell and we needed a plumber to fix a few things that came up during the inspection. We called while our inspector was still evaluating our home, and Chris arrived while our inspector was still here! He was able to caulk the shower handle and drain, and seal the base of our toilet before the inspector left which was great.

My husband and I will be calling this plumber for all our future needs!

Roxy L.

03/07/2023 12:00:00 SA

Quentin came out and was confident in his recommendation. He was spot on and found the leak in my wall, had it fixed quickly and to top it off the quote was fair. I'd had another company come out who were very unsure about the work. It was refreshing to be told straight out it can be fixed today, I know what needs to be done. Amazing! Give them a call.

Ira R.

11/17/2019

I needed my 30 year old main line sewer clean-out cleared of roots. This was starting to happen every 18 months. I received an estimate from one of the heavy TV advertisers. Dan Martel estimated 20% less. He was able to immediately start the job. He did a fabulous job of digging a three foot hole to remove the old 2 way cast iron clean-out with a new PVC clean-out. He had the parts need on the truck and was able to have an assistant come out to help. Turns out the original old clean-out was held together with duct tape! Dan replaced the soil and made it look there never was a hole there. He did an excellent job of explaining what he was doing including providing a drawing before he started. He stuck to the original estimate. We have used D Martel several times before for other plumbing jobs and found they do a yeoman's job.

Tina S.

3/22/2013

I hired D Martel to come out for a problem with my kitchen being backed up. I had tried for 4 days to clear the blockage on my own. I used a 25 foot snake, and foaming cleaner and Dawn to break up the grease and tons and tons of hot water. The final straw was my dishwasher not draining. I was beside myself and backed up with 2 loads of dirty dishes and so frustrated. I submitted an online request for an appointment for the next day at 3:30 PM since I had to work.

Daniel Jr. showed up. He took a quick look in the kitchen and decided to check under the house (and even bravely passed a dead mouse on the way under the house). He found a pipe that was not connected and was completely clogged. The ground was wet. He replaced a portion of the pipe under the house. He explained that running the snake thing didn't go very far through the pipe since it wasn't connected, but that there was so much gunk that the clog would come back.

The tubing to the dishwasher was all kinked and messed up. He gave me a written estimate, and he only charged $200 to take care of all of that. He will be back out to do another small repair job on Monday. I was very impressed with his knowledge and ability to get to the heart of the problem in a short period of time at a low rate for everything that he did. I highly recommend these guys!

Jeffrey W.

6/27/2023

My disposal just up and quit. No sounds. I reset the GFI. Still no luck. I came to my trust Yelp pages and asked several plumbers to give me a quote on installing a new disposal. I'm hearing numbers between $250 - $300, but Dan - before mentioning cost of replacement, asked me to check a few things first. Two other plumbers had already offered to come replace my disposal but Dan (at no cost to me) asked me to check the reset button. Sounds simple, right?! I had no idea disposals even had a reset button. Sure enough, there's a little red button, I pressed it and boom!! We're back in business!!! Dan may have lost out on an install job today, but D Martel Plumbing will be my first choice when I really do need some plumbing help. Thank you Dan! I appreciate your honesty and free quick advice to get me back up and running. Those other guys would have kept quiet and charged for their coming out, etc.

Kevin B.

06/11/2021 12:00:00 SA

After calling 5 other plumbers with either no response or being told that it would be weeks before they could come out and fix my water heater, I called D Martel and couldn't be happier that I did. Not only were they able to come out the same day to look at it, they had a water heater in stock and even installed it the same day. The tech (Jason) was knowledgeable, courteous, and had my water heater installed in about an hour. I will definitely call D Martel for any and all plumbing needs in the future.

R G.

12/05/2017 12:00:00 SA

Trevor did an awesome job replacing my shower valve. He had to cut and remove the old and sweat on the new valve. Not an easy job. Trevor prepared the area, measured for fit and found the valve I had was not going to fit without a bunch of changes. He recommended a Moen valve which he had on hand. The fit was much better and offered the optimum fit. I'm very happy with D Martel and with Trevor who has great customer service

Shelley B.

12/03/2015 12:00:00 SA

Had Jason come out to fix a leak in our front yard. He was very knowledgeable and friendly. He explained the problem and the solution with ease. He had the problem fixed and the job done in no time. If and when we need a plumber again will definitely be calling them back. It's great to know we now have a reliable and knowledgeable expert to call on.

Gina D.

6/25/2021

Dan was our 6th plumber we had out for an estimate with a leaky pipe issue. We had plumbers quoting thousands of dollars, telling us we need to re-pipe the house and we were at a loss. Dan came and detected the leak and finished it in an hour and for a price that couldn't be beat. We will always call DMartel first in the future for all our plumbing needs!

Gunny G.

8/21/2014

Professional, fair priced and always trying to accommodate customers in need. This father son team gives plumbers a good name. Never have to worry about being over charged or taken advantaged of they are a solid team I would always call when I need a plumber in EDH.

Stacey D.

11/30/2021

Hearing that dreaded drip in the shower wall, I did my research on who to call. I could not be happier to have found D Martel Plumbing. They were very responsive, showed up on time snd fixed the issue that same day! I highly recommend them and will definitely be a return customer for any future plumbing needs.

Mike L.

6/23/2023

Had a leaking shower issue. D Martel was fast, professional and honest. Finding a plumber you can trust is so important. I would definitely recommend D Martel. They are now my go to plumbing service.

Brian L.

1/20/2023

This is the third time I've used DMartel and I have never been disappointed. They are responsive. On time. Professional. They do excellent work for a very reasonable price. I've recommended D Martel to many people. No one has had a bad experience. Save yourself hassle and just call DMartel plumbing

Chuck D.

12/09/2018 12:00:00 SA

I had Dan out to connect a natural gas line to a new fire pit. Setting up the appointment was easy and the office was very professional. They called ahead to let us know they were coming and showed up right in the middle of the two hour time window. Dan didn't have the parts he needed in stock and was concerned that it would take a couple of days to get them. I wanted the job finished that day so he went the extra mile to find parts and come back later that afternoon. He carefully tested the fire pit for proper operation and spent extra time bleeding air from the line. Price was very reasonable for the time spent on the job and hunting down the right parts.

chepe m.

10/14/2018

We wanted to get a whole house water filter installed, and also a couple of other things around the house looked at fixed. After reading a lot of reviews, I called D Martel Plumbing and they sent Jason out. Jason was on time, I got called letting me know he was on the way, and was very professional, knowledgeable and nice. The prices I was quoted were reasonable and fair. And he was able to do all the work we needed very quickly. I was curious about what he was doing and peaked in and watched (sure he loved that) he explained what he was doing at the time and actually taught me a couple things about how it all worked.

This company is our new go to plubmers, I have already recommended them a couple of times since they have come out. Its hard finding people who you can trust and that do good work, these are your guys for sure!

Bill F.

7/16/2017

We had a problem with the water main which I tried to fix myself on Tuesday. My repairs leaked and there was dirt in the line, so I called D Martel Plumbing to get an appointment, we agreed to Friday morning as I was scheduled for surgery Wednesday morning.
Friday morning Trevor arrived around 8:15, good so far. I outlined the problem with what I had done, that the existing main line had some fittings coming apart which seemed to have not been glued properly, that there is dirt in the lines, 2 toilets and 3 sink faucets and 2 showers and 1 outdoor faucet all needed the lines flushed out. I said that since the faucets needed to be removed, we would like to have new ones installed.
He went outside for a few minutes and came back in and said it would be $1200 for everything. Nothing in writing was offered, I should have asked in retrospect. We agreed, please start. He got going, got a third faucet delivered, worked on the main pipe outside, seemed to be doing well. A while later he came back in and said that the main pipe outside was leaking at the only fitting that had not been replaced, would I like to fix that myself. I said that I had just had surgery I wouldn't be able to do anything for the next 4-6 weeks.
He said the toilet in the front bathroom had some kind of problem coming up, we agreed to replace it for $525.00.
Around 4:00 he said the main pipe outside had been fixed, but he couldn't turn on the water for 2 hours, he had to go pick up his daughter, we need to have someone turn it on for us. We said a neighbor could do it for us. I asked if the showers had been flushed out, he said he couldn't do it until the water was turned back on.
The final bill was $1960.00 We couldn't flush 1 toilet, we couldn't use the showers when he left, he said a line in the toilet was clogged and needed to be replaced. I got someone else to unhook the line and blow it out and flush out the 2 showers so we could use them.
I was a licensed contractor and should have known better when there was nothing written at first. I was in a position of weakness, not feeling well. No excuse though, but need to let prospective customers know what to expect if using this company. I used Yelp to find one that I thought I could trust.
I still need to get someone to fill in the ditch for me. We have no documentation on the new faucets and toilet he installed, so don't know about any warranty on them, I hope that gets sent to us.

Chris R.

07/08/2020 12:00:00 SA

We've used D Martel a couple of times now and have had great service both times. Daughter clogged the toilet while we were out of town, they showed up to the house about an hour after we called, fixed the toilet and even gave our daughter instruction on how to turn off the water in the future. Highly recommend.

Sherry W.

7/15/2016

I'm totally impressed with this plumbing company. They installed a sink, disposal, dishwasher, faucet and a recirculating pump so we get hot water more quickly at the back of our house. They are now my #1 choice for plumbers in the Placerville area, I've used others in the past and have never been completely satisfied as I am with D Martel Plumbing.

Traci S.

6/28/2018

These guys do great work. Trevor was awesome -- very knowledgeable and professional.

Nancy S.

10/29/2015

This company is awesome. I recommend to everybody. Friendly competent staff, fair prices, dependable. My go-to plumbing company.

Sandra L.

02/10/2017 12:00:00 SA

D Martel Plumbing are artists in their field. They came out at moment's notice and masterfully relocated and repaired plumbing. These are my go to guys! They never fail me! I have been fortunate in all my plumbing needs provided by this company! So glad I have one less thing to worry about!

Greig M.

12/06/2022 12:00:00 SA

Showed up on time, recognized the valve problem. Had one on his truck. Finished the repair, cleaned up under the sink and left everything in perfect condition. Would only use D. Martel for my plumbing needs.

Greg B.

12/30/2018

Quick response as our water heater went out with everyone home for the holidays. We have used D Martel several times over the years. Replaced water heater along with some other items we requested in less than a day. Fair price an great service. Dan and Jason are great to work with. Thanks.

Mike S.

12/10/2011 12:00:00 SA

We called D Martel plumbing for a bathroom remodel after our first plumber flaked on us the day he was supposed to start working.
They showed up when they said they would and did the work faster, better and for less than their estimate! They are true professionals and a breath of fresh air in the world of contractors. Their workmanship was top notch! They passed the county building inspection no problem.
Thank You, we know who to call for any of our plubing needs.

Farrah W.

11/05/2016 12:00:00 SA

We were referred to D Martel. Free quotes. Plumber came out. I made it clear I wanted a quote. He said I didn't have to be around while he tried to find the issue. Then told me that he would save me money. And then told me I needed a new valve and it would be $275 then negotiated with himself and said $250. I came back and said no thank you and he said I owed $100. All I asked for was a diagnostic. I owed him because he got his hands dirty and had cuts from digging. He didn't plan on getting dirty. Then dropped his getting dirty price down to $60 because he had to charge something or the office would be upset with him. I will never use nor refer this company ever. Very misleading.

Aaron T.

05/08/2021 12:00:00 SA

Another Five Star rating for D. Martel Plumbing! When our kitchen sink finally went from draining slow to a full stop, we called D. Martel Plumbing. Jackie was quick to schedule an appointment - same day - and our new favorite plumber, Trevor, arrived ahead of time. Trevor quickly went to work with a pipe cleaning cable. In no time he had the clog cleared and was testing the drainage. Trevor even provided helpful suggestions for preventing this problem in the future. We were changed a fair price for such a quick and effective response.

Thank you, D. Martel Plumbing.

William H.

1/14/2022

We had a small leak under our kitchen sink and called Martell plumbing. They dispatched a plumber the next morning who immediately found the leak and replaced our leaking kitchen faucet. Zack did the work for us.
They called me 20 minutes before he arrived to say he was on the way. Zach was friendly, polite and very efficient. When finished, he cleaned up the entire area, caulked around the dishwasher overflow outlet ( just in case) and tested the faucet to make sure it worked with no leaks. We are very pleased with their response and his quality of work. Martel is definitely our go to local plumbing company from here on.

Adam K.

11/04/2016 12:00:00 SA

So I guess my only complaint is getting laughed at by the receptionist when I placed my call. I simply asked to speak to a plumber about a question I had and was laughed at then told, ok go ahead and ask me what the question is but there are no plumbers here. ok, I almost hung up at that point but asked anyway. I sort of knew the answer already but just wanted to double check. There are some choice terms I thought of during this short encounter but I chose to not use them. Anyway, after that I wouldn't even consider calling them back. Sucks cause I will need a plumber just not from this company.

Shawn S.

7/21/2020

Jackie scheduled same say service. Dan got here earlier than expected ( wow) and a dead hot water was replaced that afternoon. Excellent group if folks!

Alyssa S.

12/12/2021 12:00:00 SA

Fabulous company, came out the next day and they were incredibly fair and honest. So thankful we found a great plumber in the area!

Gaye J.

6/30/2023

Great company! Did an awesome job on plumbing for our home renovation a few years back so had them come out today to check our water heater and fix a hose bib anti- siphon valve. Quentin came out as scheduled, did a quick check on our water heater and solved our other issue in a short time at no charge. Always reliable and quality work! We have referred them to others and gotten positive feedback.

Vicki M.

4/29/2016

I had an auger stuck inside our toilet. So I yelped for a local plumber. Having a knee replacement last week, I need a toilet close-by. I called these guys and told them my problem and being Friday, asked how soon can I get someone over here to look it over. Dan came to my door in 20 minutes. He was knowledgeable, professional and very nice. Problem was that the auger was not coming out and we needed to replace the toilet. He took care of everything without hesitation. Gave us a bid for the work and had several toilets on his truck. He never complained that we had a 3rd floor unit without an elevator. It was an unexpected expense but it had to be done. The original toilet was crap anyway and was slowly leaking. I recommend this company

Robert P.

3/23/2022

The gentleman was very busy but he answered my call and was out the same day and fixed the problem the three other plumbers had said seven to $10,000 to be repaired he was under very friendly and very professional he is now a permanent plumber for life I highly recommend him I have never been happier with a contractor

Christel T.

05/06/2022 12:00:00 SA

Bad customer service! Avoid this business! Person on the phone was unprofessional and they will charge you $200 to just get a quote, not the actual work done. But they won't disclose that to you until AFTER the assessment.

Marie G.

03/08/2017 12:00:00 SA

Was the appointment call returned in a timely manner? Same day service - Perfect!!!
Were the costs clearly explained? The cost was fair considering the immediate service and the one trip installation. The part needed was in his van.
Who was the contractor? Jason of D Martel
Did he arrive on time? Arrived on scheduled time
Was he professional and courteous? Very
Was he knowledgeable of issues? Very
Did he clearly explain the repairs necessary? He clearly explained the issue and made the necessary repairs on the spot.
Was he able to provide cost estimate? Yes - he gave us options before the installation.
Was he respectful of my property? Very - he followed the shoe bootie protocol (cute)
Was he quick to resolve and repair the problem? Yes, in one visit, the same day we called.

Roger T.

9/23/2020

I contacted D. Martel regarding a leak on a supply water pipe to my home. The leak was keeping a second floor area wet in an area where we are preparing to place water proofing material and pour a stamped concrete deck.

The receptionist who answered my call was very friendly and scheduled a service call in two days. When Dan arrived he looked at the leaking pipe and wet area involved and said yes he could repair the pipe. He quoted a very fair price for the repair. He needed additional fittings for the copper pipe fix, left for about an hour, returned and had it fixed in about an hour. Did a great job, kept his work area neat and clean.

Now we can proceed ahead with water proofing and concrete pour.

Dan as I found out is the owner of D. Martel Plumbing. I would highly recommend him and his company for your plumbing needs. I will certainly call him with any plumbing needs I have in the future and would recommend his company to other

Priscilla M.

09/05/2021 12:00:00 SA

I had a plugged kitchen sink. They responded in no time at all, however he
was here for 5 minutes cleared it and charged me an arm and a leg. I could
of bought a new sink and faucet!!! I will never use them again for any of my
needs.

Reza R.

11/10/2021 12:00:00 SA

Honest. Professional. Reliable.
We have needed DMartel's services twice during the past month; Once to replace a leaking water heater, and again today to replace a leaking pipe in the attic. Both times Jackie and Dan were able to accommodate us in a timely manner. I recommend their services without hesitation.

Melissa W.

4/16/2019

When I first moved to Cameron Park a year and a half ago I had DMartel install a tankless water heater and add another outside water faucet. Since then I have needed their services for a couple of other plumbing problems. They always do a very good job. No fuss, no muss. Just did the jobs, did them well and left.

Amelia J.

06/08/2020 12:00:00 SA

Our toilet was making a weird groaning noise when flushed. Called D Martel plumbing and Dan came out right at the beginning of the time window given. He let me know that he could fix our toilet, but wanted to know what our end game was with that particular bathroom. Great question! I want to redo it! He wondered why I would invest in fixing the worlds worst toilet when I could replace it with something much better. I'm all about that! He had a great new toilet in stock on his truck which while a much higher end toilet than what was there (the lowest end tract home toilet), matched all my other desires for a toilet (comfort height...elongated...wooden toilet seat). New toilet installed and old one hauled away in under an hour. Great conversation to boot. Will be using this company exclusively...and can't wait to work on the rest of the plumbing I want done!

L B.

12/04/2019 12:00:00 SA

Once again D Martel Plumbing to the rescue. Dan was prompt and professional and got to finding the leak quick and efficiently. Price was fair and he even helped get the water to the water heater turned off.
I would highly recommend this company for all your plumbing problems.

JD R.

9/22/2020

Just had Dan, one of the owners here working on my home. He was professional, knowledgeable, and very helpful. Everything I heard about this company is true. Dan wore a mask and was patient with all of my questions and concerns.

He fixed the toilets and faucet and gave me sound advice on a few other issues of concern.

I recommend this company without hesitation.

I so appreciate their service and patience with a very non-technical person. Thank you Dan. Your company will be my go to company for any future plumbing issues.

vic s.

11/07/2019 12:00:00 SA

I had water leaking from the ceiling so I called D Martells. Usually, places will give you a range of 8-3 of when they will be dropping by. D Martels gave me someone in a short time frame and asked if it was ok if he dropped by earlier. It was definitely ok.

Jason came by earlier as I expected and he was very nice and good. He fixed the leak. I would call them again if I need a plumber.

K O.

04/08/2019 12:00:00 SA

After receiving a quote for $2300, $1200 of which was parts, we contacted Martell Plumbing for a second opinion. Thankfully, Jason Lee from Martell, came through with a quote of $290 including parts and labor. We didn't need high end parts nor did we want high cost for what was a simple fix and replacement. Not only was Jason personable, he completed the work efficiently. We will be return customers!

Jeff W.

1/17/2019

EDH...Same day appointment...professional manner from the first phone call through the visit yesterday with full breakdown of expenses and potential cost savings and there was absolutely no sales pressure. Will use again!

Marie-Nicole L.

7/27/2019

I was driving down EDH Blvd and happened to notice their van. I suddenly remembered that I had meant to call a plumber to figure out why my water bill is so high. The person on the phone took it upon herself to try to understand my situation in its entirety and to walk me through the technical steps of how to do a water leak test and the like. I was so impressed with the service. I know who I am calling if I can't figure this problem out on my own. I was very impressed!!!

Heidi D.

9/26/2017

They are always very courteous and get their work done quickly. I have been using them for years and never had any issues with their work. Last time I had them out, the guy remembered that I had a baby so he knocked lightly instead of ringing the bell. Another time he noticed we had a new showerhead as he was headed out and offered to put it on for us real quick no charge. Just very kind and friendly people that know what they're doing.

E M.

07/12/2023 12:00:00 SA

I had to repipe my house due to Kitec plumbing. They repiped it asap so we could have water restored as quickly as possible. Jason Lee, Dan Martel, Zac Martel, Quinton Parker, or anyone I'm forgetting to mention, you all we so awesome!!! My situation was a nightmare and they got me through it. I would never use another company they are amazing!

Eric M.

03/06/2020 12:00:00 SA

D. Martel is now our go-to plumber from now on!
Appreciated how quickly and professional this team is from the scheduler
getting us in the next morning to Trevor who repaired a main water line leak digging through almost 2 ft of rocky, tree root choked, hard pan below our lawn. Leak detector company marked the 3x3 area with a leak and Trevor took care of the hard part!

Cindy M.

9/15/2020

I would highly recommend this company. They have done a few jobs for me and I am very pleased. They are professional, quality work, very knowledgeable in the industry, & prices are reasonable.

Tim H.

07/05/2022 12:00:00 SA

Our hot water heater went out over 4th of July weekend. D Martel plumbing returned our call first thing on the 5th, and had a new hot water heater in by 2pm. Dan was professional, courteous and provided multiple options (due to the poor installation of the previous hot water heater).

No need to call 3 plumbers next time. I will only be calling D Martel

Tito H.

11/14/2016

Im in shock of the service they offer. if there is a zero star, I would give them....
lets start with the service person who come to your house, they don't fix the problem the right way.. we called them again... the service guy came with major attitude like he does not want to do the job, after working on it he guaranteed us its not going to break...guess what it broke, again... we called again and the lady who answered the phone by the name of jakie denied to help or listen to the problem... she kept saying the service guy fixed it we not going to come and fix it....

poor and lousy service
attitude
rude
and on top of that they don't fix the problem

I am reading your respond, the leak came after you guys fixed the problem. you never offered to help, you guys broke it and you suppose to fix it, even your son came in and told us it will never break again...
plus you never asked to help....you kept saying we not coming to look at it
very bad service, please don't make stories up....

i know what kind of service you do....bad service...
plus i don't need my friends to right reviews on yelp, looking at the bad reviews on your yelp page confirms what i said....
you could made it right, but did not
good luck giving bad services to other customers

Im still reading your new respond, the barrel was not moving before you guys came in...
stop making stories up, you guys declined the service to my wife before I spoke to you....
lack of customer service is whats needed here....
learn it then open a business...
its easy for you to say, you will find another service that you will be happy ....
you collected the money and gave us a bad service...

Kate N.

09/08/2021 12:00:00 SA

Our slow tub drain turned into a nuisance seemingly overnight. I called and left a message after hours last night thinking I'd hear from them later in the day. I had a call at 7:55am and a text asking if they could send someone this morning. Trevor showed up and was super helpful. Fixed the tub drain in a flash and gave great advice to avoid the issue in the future. Highly recommend them!

Robert L.

6/24/2015

To any one who has a plumbing problem, I recommend D Martel Plumbing on the highest level of Service, price and integrity. Recently had a major plumbing problem and D Martel Plumbing was the only local company that understood the sense of urgency. Arrived to access the problem and understood what it would take to complete the repair in a timely manor. All repairs were made and the household was back up and running. Again, if the need arises, call D Martel Plumbing, you will not be sorry.
Robert Logue
Rescue, Ca

J L.

03/02/2016 12:00:00 SA

The stopper on our bathroom sink came out. We used their website to schedule a RISK FREE appointment.
The D Martel plumber showed up during the 2 hour window and diagnosed the problem- broken rod. He quoted us $100+ to fix it, which included the $40 charge for coming out to our house? $40 fee?!?! What happened to the RISK FREE appointment that we scheduled? Why were we being charged $40 just for a plumber to come out and give us an estimate?
We just agreed to $95 total to repair the rod and replace the stopper since he was there and we needed it fixed.
I would never use D Martel again.

03/17/2016: My response to D Martel: How is this a RISK FREE appointment if we end up being charged $40 if we don't hire you to do the work? That doesn't sound risk free to me. In fact, it sounds like a scam. It does not say anything about the $40 fee on your website if we don't end up hiring you to do the work.

Keoki G.

04/09/2021 12:00:00 SA

I just had a toilet, faucet and disposal installed by Chris. He was professional and courteous. I was pleased by this companies turn around I had just called yesterday and they came today. If you ever need a plumber I would recommend Chris Graubart at this company. Thank you again Chris!

Shawn M.

06/06/2019 12:00:00 SA

Purchased a new home with some property in Diamond Springs recently and felt the water pressure from garden hoses and showers just too low,
Called these guys and Zack answered, very helpful and got their tech Trevor out same day!!!
Great work and Trevor told me I had a rusted out Pressure Regulator and did the job right,
Id have offered up 5 stars but after the Regulator was installed Im still dealing with some lower pressure and that was my main reason for having them out to the house, Crank that pressure up with a quick return visit and 5 stars you will get!
Im hopeful a quick appointment on Monday will have my pressure up and I would recommend these guys to anyone interested.

S McGrane

Donna R.

04/12/2018 12:00:00 SA

I'm not sure about you but expensive housing issues stress me out! Who would have thought that I would have actually felt more than happy about writing a $1600 check for a new water heater - but honestly that's how I felt about Dan and D Martel Plumbing. From my first phone call they were kind, efficient, specific and beyond responsive. We made our appointment on Wed and they were out as promised on TH morning. They gave us a two hour window (and in my experience when this is the case they always show up at the end of that window) but showed up right at the earliest time. Their work was thorough, honest, fast, efficient, competitively priced and beyond professional. And what a bonus that this is a local family owned business! I could not possibly recommend them enough and we will not be using another plumbing service while we live in this area. You can call around but trust me when I tell you that D Martel is absolutely the best choice.

Tammy M.

4/28/2016

Wonderful experience with this company. Had a clogged sewer and they had it fixed in no time for a reasonable cost.

Claire T.

3/17/2014

My phone call was answered in a timely matter. Appointment was scheduled and I was called again to verify time and a call to me to let me know they were on their way. OK, thats not plumbing, BUT shows the professionalism and dedication to customer service. The problem was fixed and done with a happy friendly attitude and helpful suggestions to prevent further problems.. I will definitely use them again!

D G.

10/11/2017 12:00:00 SA

Excellent service and response time. Have used D Martel for over 10 years and they are number one in my book. Very knowledgeable and professional.

Keith A.

11/24/2021

These guys were great. It started with Jackie in the front office who helped me get on the schedule for a non-emergency shower valve repair.

She worked with me while I sourced the hard to find part for a brand that stopped selling in the US since 2013 (yikes!).

She timed he appointment with my expected part delivery and the timing worked out for Jason to come out and check it all out.

Turns out, I was able to find the right part and Jason quickly got it installed and operational. I really wasn't expecting that as I figured I'd be in for a long and expensive journey.

They saved the day on the day before Thanksgiving - so now our guests can shower in the guest bathroom.