Controlled Climates Heating and Air Conditioning

This review is on behalf of my grandparents whom received service from the company (they don't know how to yelp). My grandparents were completely satisfied with Ray and the excellent service he provided. His work ethic was above par and much appreciated. Thank you!!

Larry & Christine P
What a wonderful company. It's very refreshing to find a honest hard working company that puts their clients first. Look no farther if you are in need of heating or cooling work. Give this company a call. You won't be sorry. Good people through and through.

I just love how quickly Raymond the owner came over to diagnose the problem we were having with our A/C unit. Everything this company does is very timely and smooth. I really like how everything from scheduling,  to paying my diagnosis bill was done electronically.  In our busy lives it is nice to have the convenience of electronic payment. We also asked for some quotes and they are fairly priced.  Great communication and we will definitely call for future service.

Controlled climates are wonderful! My air conditioner stopped  working and Controlled Climate came the next morning. Fixed what was wrong and didn't leave until I was satisfied that my air was cold. Dallas was the one who serviced our house and was very polite and knowledgeable. I highly recommend this company! I have used them a couple of times and will never use anyone else.

Controlled climate has great customer service, on time and honest HVAC technicians. I know I can always count on them for quick and honest service and repairs.

Dallas arrived on the dot, masked with shoe covers, and got right to work.  He clearly explained everything to me, helped me prioritize eventual repairs and replacements, and spent hours on a 100+ degree Saturday, making sure my AC was fully functional.  These are my go-to folks for all things plumbing and HVAC, and I wouldn't go anywhere else.

i had Controlled Climates come today and service 2 AC units for me and I am very pleased with the results. It is obvious that this company is all about providing superior service. There is no doubt that I will be calling them again.

I don't know who they sent to give me an estimate on a new air conditioner unit, but from the first few words out of his mouth, I knew he didn't want to figure out my problem.  He just suggested a mini split unit to correct the problem I stated without even looking at my exisiting unit, which by the way is over 25 years old and ready to quit.  So suggesting that I spend thousands on mini split and then having to fix my exisiting unit, which would cost me thousands more, mad me upset.  I refused further service from this person.  He seemed happy not to give me quote. Would not recommend this company!

This company exceeded my hopes and expectations. The work was done on time, the price was great and it is obvious that they have pride in what they do. I have recommend this company to all of my co-workers and now to you.

I have used controlled climates for the last year, they have always been on time with their appointments and their prices are good for the thoroughness of the work they do. The technician that I have had both times - Dallas Woods is very knowledgeable and friendly, he answered all of my questions with honesty and helped explain the upgrades they did to my system to keep it operating smoothly. They also installed a smart thermostat and that went smooth as well. Easy scheduling, good availability and a great technician like Dallas will make me a repeat customer for years to come.

Thank you to Controlled Climates for coming out to fix our A/C in the middle of a heatwave!  It went out yesterday and I called this morning.  Everyone else we called could not come for a week to two weeks but Controlled Climates were out the same day.  Dallas was awesome!...super knowledgeable, prompt and so polite and considerate.  We would recommend Controlled Climates to everyone!  This is now our new service provider for heating and A/C.  Thank you!

I called Controlled Climates out to service my AC after not having cold air in my house last summer.  My house would never cool to what the thermostat was set to, and my unit would be running constantly.  My PG&E bills were crazy high.  I live in a newer home so I didn't know why.

During my service appointment which took about an hour, it was found that I had a leak in my condenser coil.  Controlled Climates found out that my unit was still under warranty.  They took care of the warranty replacement, and installed the replacement condenser, tested my system, and added the proper amount of refrigerant.  The service tech Ray was on time, polite, knows what he is doing, and is honest too.  He answered every question I had, and would often give a reason as to why he was doing what he was doing.

I researched what other companies were charging to do the same amount of work, and they were going to charge around 33% more than Controlled Climates.  Their prices are fair, and their service is unmatched.  I will be calling them out next spring to perform my annual AC service.

Controlled Climate is an excellent company providing timely, professional service.  I would highly recommend them for any service issues or new installations.  I am a landlord with 10 properties and these are defiantly my goto guys!

OMG these guys are amazing and know how to use technology. Never seen such great service and tech in a Fresno company before. Would be happy to use them for every and any need going forth.

Every once in a while you meet someone who is so outstanding and knowledgeable that you immediately know this person loves his work and is absolutely doing what he was meant to do.
Ray came to help with a whole HVAC replacement at my home.  It seemed like I was talking to Mr Heating and Cooling Science 101.  He is so knowledgeable and passionate about what he does that I immediately had no worry that he would do excellent work.  He is concerned about the smallest detail-things that you wouldn't even know or think about. Like changing the registers so they conduct the air flow properly.  Who does that?  You can trust him to  give you straight technical  information , install the system properly, and leave your home clean .
On top of that there's Katelyn at the office, Ray's wife, who grew up in the industry.  She is smart, professional, responsive and knows what's going on.  She doesn't miss a beat.  This small family operation is seamless.
All that and their quotes are very fair.  I am totally pleased.

We have had a numbers of professional visits from our number 1 plumber, Armando.  He is extremely courteous, friendly, and accommodating to his customers.  Armando will continue to be our go to plumber.  I would highly recommend him to anyone, and I hope Controlled Climates knows how fortunate they are to have him as an employee.  
We will be trying the AC side of the business and we hope we are as fortunate as we were with Armando.

I rarely write yelp reviews, but the outstanding service I received from Ray at Controlled Climates was too good to not write one.  Ray was prompt, honest, friendly, and knowledgeable.  He explained the issues and quickly fixed my heater at a very reasonable price.  I was very impressed with the service I received and I will happily recommend Controlled Climates to everyone.  Thanks again!

This company is the best! We'll never switch. Dallas is the technician that checks our equipment twice a year. You can always count on his expertise not to mention that he is always on time, polite, friendly, tidy and thorough. What more could you ask for? Another plus is that the office is also very polite and diligent in communicating with us. This crew really knows how to run a successful business!

Great service every time! Dallas came for routine maintenance and is always honest and informative. Thank you for answering all our questions and giving us recommendations

Ray finished installing our new Trane HVAC system yesterday.  The inspector just left, said we have a very tight system now.  The new unit is so quiet I can barely tell when it comes on.   Ray and his assistant did a fantastic job!  I would highly recommend this company for all HVAC repairs or replacement.

Fantastic. They were honest, helpful, on time, polite, respectful. Ask for Dallas that guy is the man! 100% recommend and they earned a lifetime customer today.

AC broke last week, and after reading all the excellent reviews I decided with this company. Ray came out and fixed the problem quickly, and serviced our AC (which was long overdue on our part). I felt confident right away that he knew what he was talking about. Since our unit is over 17 years old and we need some other things done he gave us a roundabout cost of what that will run us money wise, and told us to start saving and ride this one out till we absolutely need to upgrade. I feel some other dishonest people might have lied to us and tell us we need a new one right now... I appreciate that, seeing as we don't have that kind of money without saving! Great company and we will definitely use them in the future! Thank you Ray!

I would gladly give them more stars if possible.The entire staff from the office to the installers were amazing.They kept me up on what was going on they were on time very clean and professional and they did great work.Thank you all

I can see why the reviews are as high as they are.  Scheduling was as straightforward, and all visit and fee details explained clearly.  When our technician, Mr. Woods, arrived, he was professional, informative, knowledgeable, and incredibly courteous.  Beyond completing the job, efficiently and expertly, he went as far as moving our trash bins beyond his service vehicle to ensure garbage pickup wouldn't be interrupted if pickup happened during the service call.  Another reviewer mentioned they'd give a 6-star review if they could, and I'd gladly do the same.  As long as they're around, they'll have my business.

If CC management is reading this, please give Mr. Woods a raise, his own parking space, whatever it takes to keep him onboard!  Same goes for Katelyn, scheduling was a breeze and I appreciate the extra time she took to send us some contractor referrals for additional work that we'll need done beyond the AC service.

Beware-this company has no integrity. My husband asked for all the parts that were replaced. The technician said that wouldn't be a problem but then he never gave us the parts. We aren't even sure what they did because the technician never showed my husband. We had an oral agreement and in California, oral agreements are legally binding, but this company did not honor it. We were told that we could make monthly payments but then after the service was done, we were told that we had to finance said payments. This company is not honest and Kaitlyns response about receiving no payments from us is a perfect example as this is a flat out lie. And she admits that the technician did not give my husband the parts(even though he was just across the street when the technician finished)

Great service.  Friendly and provided thorough information.  Would recommend to everyone.

It was great working with Armando. He was very knowledge, friendly and he was able to save me a lot of money. I will certainly use him and this company for any of my future plumbing needs. I highly recommend him and his company.

Everyone I spoke to was friendly and great!
Katelyn in the office was patient and incredibly helpful setting up the service and communication follow up was awesome!
Ray Montez and Nathan were on time and incredibly friendly and knowledgeable. Not condescending or trying to upsell us, I really appreciate that.
I would highly recommend them and will use them in the future!
Honest! Fair! And great value!

This company is definitely worthy of your time and money. We have used them before. I called them at 8 in the morning 1/14/2020 and they sent their technician, Dallas, to take care of our 17 year old heater. He showed up just past 2pm same day. Just like in the past when we have called them, the team member they sent was courteous, puts on shoe covers (their own) when entering your home, and is mindful of things in your home. He spent a good hour doing maintenance on our heater and provided details of what the issue was with our heater, gave recommendations of what to watch out for, and offered maintenance plans for future occurrences (they are not pushy at all with the maintenance packages). All the details of the work done were accompanied by pictures Dallas took on his phone to show exactly what was done. The time spent and attention to detail was confirmation that we called the right company (again). The company's team is polite, thorough, and worth the investment for their services. We will definitely call on them in the future when needed and highly recommend them. Thank you again!

04/27/23 - First Visit
(AC Maintenance):

On time. The AC technician (Fermin) was very professional, friendly and respectful in his demeanor. He explained the entire process of the AC Maintenance Service in detail prior to starting. He even encouraged me to stay and watch the process I guess in the name of transparency. I really appreciated that, plus he took multiple photos of all the electrical test readings on various AC components being tested utilizing his electronic test equipment during the time I left the area. I came back and he patiently explained what each test readings meant in layman's terms. He completed the AC Maintenance Service without complications and gave my AC unit a clean bill of health. He kept the area clean and tidied up before leaving. I will definitely call Controlled Climates Heating and Air Conditioning again for service. I'd give it SIX stars if I could!

05/09/23 - Second Visit
(Heater Maintenance):

On time. We had technician Fermin again which I appreciated for the excellent work completed previously. The work completed today was exceptional just as I reviewed the last time (above). Fermin appeared very knowledgeable in his trade and very detail oriented which I appreciate, because I'm like that too. I did mention a family member was still asleep nearby and he took it upon himself to quietly move about and did his work with the minimum amount of noise which I appreciate. So respectful. I truly believe that technician Fermin should be recognized by company management for his overall hard work and his importance to your company Controlled Climates. Again SIX stars if available!

Another great service by this company. I called this morning with noisy a/c they came out this afternoon gave it a tune up and fixed a small part. Great service with professional techs.

Prompt, professional, reasonably priced, HONEST.  AC died at 6pm.  I called them at 6:15pm, Ray arrived by 7:30pm.  I received a text confirming he was on his way about 15 minutes before he arrived.  He thoroughly evaluated my 24 year old AC unit, did not recommend changing out any parts at this time.  Cleaned the unit and when he left, she was working like new again.  This is a very professionally run business and I feel very comfortable recommending them to anyone in need of AC maintenance or repair.

Ray came to my mothers house right on time and was a very professional and experienced person. He found what was wrong with my moms unit and repaired the hose that had many holes from being chewed through by what appeared to be a mouse. He cleaned the unit and everything was working fine right after. My mom had had someone come before that said that they couldn't find anything wrong even though there was almost no heat coming from the unit.
Ray found the problem in about 5 minutes and even fixed the hose for free. I believe he is honest, helpful and hard working.  I highly recommend Controlled Climates Heating and Air from my and my mothers experience.

I am so pleased with my new HVAC unit that Ray recommended.  My neighbor also had Ray replace his old unit the same time I did.  Very professional and Ray himself and his assistant installed the system themselves. I have never been happier with the service and timeliness. Go Contolled Climates for quality service.  Well worth your money that you will spend.

If there was a 6-Star option, I'd give it to Controlled Climates.  I have very high expectations but no different than the rest of us; quality, knowledge, and service-first performance at a reasonable price. After trying other hit & miss, nickel & diming HVAC companies, when Mama's old school wall heater needed attention, I decided to try this family-run, locally-owned company instead of no-name corporate places with their profits-before-people schemes.
Controlled Climates returned my call promptly, Katelyn pleasantly got me scheduled with a fair cost range, then their tech Dallas truly exceeded every expectation from communication before, questions answered during, and polite suggestions after the repair!  
Wow, people with sincere and compassionate hearts to serve?!  What a refreshing expereince, will defintely use them in the future and refer friends & family.
Keep up the stellar work all ya'll at Controlled Climates, there are plenty of us out here who appreciate what you do!

These guys are the best. We've had a bum system in our home that hasn't performed for years we've had a few companies come out and look at it and sell us things we didn't need. Eric came out and was honest and made it easy for us to understand the issue. They just installed our new system and they did a great job. They worked hard and quickly so we wouldn't be without our AC. Ray even ran extra tests to make sure our new system performs the best it can. I'm so glad I took the advice of the other reviewers and called Controlled Climates.

So disappointed! They got bought by Allbritten after we scheduled our appointment. On the day of our scheduled appointment I had to take the day off work, which isn't a problem, but they called at 4:30 to say they weren't coming. I said I would not take another day off work so we scheduled a Saturday appointment. When they arrived they wanted to charge me the Allbritten price, not the price agreed over the phone. It got worked out, but I'm not sure I'll use them again.

Armando is an honest and able practician. His services were requested for two separate jobs and he explained the process each time and helped save me money along the way. I'm now working with Brandon on replacing our home's duct system. Great company and quite responsive. Highly recommend them!

Super super top notch crew.
Mr. Ray the young man who is the boss is absolutely awesome.

Before any work done, had a scientist come out to the house to go over all the flows of the current system. Discussed the cheapest option (add new intakes because they were a bottleneck) to the most expensive (add a variable unit - fancy schmancy)

After looking at the quotes, they were much cheaper. Like 33-50% cheaper.
One would think that it would come at a cost.

Had a variable system installed (about a year ago).
Thankfully It was perfect customer service.

The hardware and software were new to the company
They kept tinkering with it as something didn't add up.
Others would have bounced. Ray stuck with it until he had Coleman's actual men come.

When it was realized that Coleman was really slipping with this particular product, they swapped out the system for a 2 level unit.

The amount of work and follow up that they did to make sure we were happy and this complicated machine was working perfectly was unparalleled.

I am sorry it took soo long to write this review.

You will not regret working with this top notch team.

Through a series of messages, I tried to setup an appointment to meet a Controlled Climates representative at my home to discuss replacing my ductwork and/or AC unit.  I was informed (by Kaitlyn) that a Customer Service Representative could not see me until next week.  I suggested that we set an appointment for Monday @ 8am.  I was then told that HALF of their employees were involved in some type of staff training for a rebate program on Monday and Tuesday.  I then suggested meeting Wednesday @ 4pm.  She then responded that they could see me between 3pm and 5pm.  I informed her that I was on a tight schedule and couldn't wait around a possible 4 hours to meet and discuss my climate control needs.  I will find an HVAC company that can show up at a specified time.

P.S.  From talking to other HVAC companies, this time of the year HVAC companies are not very busy.  I don't know why this company should be any different?!

P.S.S. From reading other reviews for this company, it appears they have ONLY three employees... Kaitlyn the office manager, Ray the technician, and Ray's Helper.

Kaitlyn, why didn't you just tell me that Ray was going to be busy instead of telling me that HALF of your employees were going to be in training?  You are being deceitful about the size and capabilities of your business.

Great experience. Professional, honest, and willing to go the extra mile. Willing to explain the what and why of what needs to be done. Very helpful office staff that made us feel comfortable. Great to find someone you can put in your contacts as your I know a guy for heating and air. Will recommend.

Great service will use in the future again if needed hopefully not but I'd would recommend Armando super honest great guy

Controlled Climates is the best. Perhaps not the cheapest around, but their work is top quality, and quality is what you want when it comes to this kind of service.

After discovering that our AC unit wasn't working, I called them since I knew they had installed some parts on the unit when we bought our house. Ray owned up to the fact that he may have forgotten to switch the power back on after he did the parts installation. As a result, he waved the service fee, turned the unit on, cleaned it, did a tune up, and made sure that everything was in proper working condition all for free. That, my friends, is good customer service. Owning up to an easy human error and then going the extra mile to ensure quality.

I will always be calling these guys for any future AC/Heating services.

They were very responsive, fair pricing and had great customer service. Would recommend.

Armando Aguilar came to our rescue  for fixing a leak under the master bath sink.

I'm a landlord and I received a call from my tenant during Thanksgiving night. I called numerous plumber in the area and Controlled Climates Heating & Air Conditioning was the only one that could have me on a Friday.

Thank you Armando - I highly recommend your service .

Just had my AC serviced and repaired. Ray was great! He was honest and up front about the cost. He did a great job getting our AC unit back up and running! Very happy! Thanks to Ray and Controlled Climates for coming out on such short notice and getting the job done!

Conner was prompt, courteous and Honest! Awesome Service!  Would not hesitate to recommend this company. Thanks so Much!

This company was very responsive and professional. The representative they sent out, Conner, was very professional and kind. He took a look at the leaking water heater, explained to me what was going on, fixed the leak and told me there would be a small extra charge on top since he had to do that which was very understandable. Stopped the leak within only 30 minutes and explained to me what the next steps to take were and gave me options. Great experience!

I scheduled an appointment and they cancelled it. I've called them and they don't answer. After I finally am able to talk to them, they confirm cancelling on their own and are to reschedule a week out.

They were able to accommodate me with a next day appointment. Technician arrived promptly during the promised time, professional, and courteous.

Learned my unit is 20 years old and the best option is to replace. Because they redeemed themselves with rescheduling and for their professionalism, I will be using their services again.

Our furnace unit was not working and we decided to call Controlled Climates to come out and diagnose based on the yelp reviews.  We called to get a quote for a diagnosis and Ray charged us the least compared to other HVAC business.  Some were charging upwards to $100.  Ray not only charged us the least to diagnose the problem, but he took his time, was professional, and was not trying to sell us anything else during the diagnosis.  He was honest with us and told us to shop around to get quotes from other places but stated that he was more competitive with his prices and on the type of the brand of the furnace that you would get.  Sure enough I decided to shop around to get quotes from other businesses.  Other businesses were charging upwards to 4-5kish for just a furnace, a lower end model to boot also.  We decided to go with Ray because of his competitive pricing, knowledge, professionalism, and honesty.

During the day of install, Ray showed up on time and told me exactly what he was going to do and how long it would take.  He was willing to answer questions while he was installing and was explaining what he was doing also.  He reworked the PVC piping for the furnace and made it less of an eyesore compared to how it was set up before.  It took most of the day but he got my furnace up and running and it was so nice to feel the warm air again through my house.  In my opinion, he went above and beyond by double checking his work, making sure everything functioned correctly before he left, cleaning up after himself, and asking if I had any questions before he left.  All I can say is if you have a furnace or AC issue, call them up.  You can't go wrong.  Definitely will call them for future needs regarding furnace or AC issues.  Integrity, honesty, and professionalism is what you will get with this business and I wish them nothing but success.

These guys are awesome. Helped fix my AC two years in a row, after buying a lemon from another company. They came out multiple times in the heat of summer, with little or no charge, to make sure I was comfortable. Very much appreciated. Special thanks to technician Raymond Montez!

These guys worked hard to get things done right!  From front office to hvac tech.  They did a great job!

We called them Monday morning and they were at our house by 1:30pm same day.  Ray came out and worked for over 2 hours straight and got our AC units back up and running.  Even went into the addict in 90+weather.  Super happy with their service.

Controlled climates has repaired our AC twice over the past 10 years and also installed ductwork for an
addition. Every time they've been honest, courteous, competent and fairly priced. It doesn't get better than that.

after getting about 8 estimates from all the usual a/c heating places, I called ray at controlled climates.  was looking for a mini-split ductless heat pump, which is the one advertised on t.v that provides both heating and cooling out of a really good-looking sort of box that goes on the wall.  with no ductwork.  and remote control.  amazing.  

the lowest estimate I got was from some strange place in clovis called DRS  a/c and heating - answered the phone hello, told me over the phone, sight unseen, that they could do it for $2500, gave me an  appt. and then didn't show up or call - don't ya just love that type of service person??.  Beware.  the highest was almost $8000.  so i asked my questions of each, compared what they were offering - laughed about the guy that was going to charge me a couple of hundred bucks for the state required HERS test of the ductwork.  never did figure out how he was going to test the ductwork on a DUCTLESS system.   not sure what he was thinking, but maybe explains why his estimate was the highest.....

when I finally found and spoke with ray, at controlled climates, I began to relax and feel like this whole idea was going to work out.  his estimate was very reasonable  and after meeting and talking to him, I felt totally confident that he was the way to go.  he was on time, called if he was running late, provided all the information i asked for via email and just impressed me in every way.  he took time explaining the unit, it's features, warranty, how it's installed - everything i needed to be an informed customer.  that seemed to be his goal - which was refreshing.

he and his father-in-law came on a Saturday and finished in a day.  they were neat, clean, respective of my home, explained anything i asked about, obviously knew what they were doing and even added a little extra electrical work at no extra charge.  i had heard from the other a/c heating guys that i probably needed a one and a half ton and probably more than 12,000 btu .  ray, however, felt quite confident that a one ton/12,000 btu would be perfect for the space i wanted to heat and cool - a converted attic of about 400 sq. ft., and would be less expensive.

so that's the way we went, and the unit heats the room perfectly.  i love the remote control, the multiple adjustments, that it can be programed, and how incredibly quiet it is, even on high.  the outside condenser, a mini-model of the regular big blowing fan a/c condensers, is also so quiet that i couldn't hear it when it was running.  it was a perfect solution, as ray promised it would be.

so I'm totally happy.  with the unit, the price and with ray and his company.  he is one of the most polite, personable, bright and professional tradesmen I've ever dealt with (and his father-in-law was just as nice).  i will recommend him to family/friends and will be calling him for any a/c or heating problems or installations i may have in the future.  was a totally satisfactory experience and i can't recommend him highly enough.  10 stars if yelp allowed them!

When repairs are needed, you hate to make those calls wondering if you're going to be gouged. That was absolutely NOT the case here! I sent a request for a quote on Yelp and asked a few questions. Katelyn took the time after hours to answer and was upfront and honest about the possibilities of the service fee based on my circumstances. Better yet there were non-emergency openings the next day! Katelyn was helpful and patient with follow-up questions I had, which I really appreciated! Ray and Steve came to the rescue and after checking out the air conditioner, quoted a reasonable price to replace a part and tune-up the unit. My husband was very pleased! They were very efficient and clearly knowledgable. Our air conditioner is working better than it has for a long time. We'll be calling them in the future! Thank you Ray, Katelyn and Steve

Ray the owner and his team just finished installing a 5 Ton and a 2 Ton unit on my house today. Ray guessed it would be a 5 day job but instead it was 8 1/2 days. The extra days can be attributed to the fact that Ray does not cut corners and is a true professional. Ray kept me appraised of his progress daily and always made himself available if my wife or I had a question. Ray explained every step of the process and even moved my 5 Ton unit to a new location because in his opinion the old location exposed the unit to too much rain and sun. I doubt any other company would have done the same and Ray did not add a penny to the original estimate even though it added a lot of work to the project.  My wife and I will never use any other company...Ray takes pride in everything he does and can't be beat when it comes to quality work.  Thanks a bunch Ray!

Mike and Tamie Ortiz

air went out on sunday night, of course, left a message and they got back to us that night.  we were able to get an appt the next day!  technician, dallas was right on time and was able to quickly fix the issue and service our unit.  the communication was great.  we will for sure use controlled climates as our go to from now on.  i would recommend 100%!  thanks for saving us from the 100+ temperatures!

Fantastic service!  We had a part fail that was still under warranty.  He got us the new part which saved us some money, and completely cleaned and serviced the ac. Gave us some great tips on maintaining our system as well. Great customer service!  I  highly recommend.

Called controlled climates to check a slow running toilet In our two story house. They sent their new plumbing partner, Armando who did a top to bottom inspection and tested the water flow In every toilet and sink.  Armando was extremely professional, the work was fast and professional, and the price was very reasonable.  I would reccomend Controlled Climates for any homeowner's heating, air conditioning, or now plumbing needs

I've never given a 5 star before but these people are deserving. Service, response and honesty top notch so lost in today's world. You cant go wrong with these people. They will have all my future business. Very very impressed.

Armando helped me out. Recently purchased an older home and needed some guidance on some plumbing issues. Armando explained everything in simple easy to understand terms and instructions. For example, he helped me shut off my gas and found some problems with my emergency shut off valves. He gave me advice on how to handle potential plumbing issues as well.

I can easily say that if anything happens in the future *knock on wood* with Controlled Climate Heating & Air Conditioning. They provide amazing knowledgeable service.

Thanks Armando!

The response time was amazing. Did everything over email, they were able to come the next day. Fixed my sink problem in minuets, even gave me tips on how to prevent the problem in the future. Pricing is very affordable, and I was able to pay with credit card.

Controlled Climates has been absolutely amazing these last few days. Our AC unit completely went out and is being replaced, however parts and things needed to be ordered so there is a delay in their start time. Ray took it upon himself to bring over a portable AC unit that we can move into any room of the house for the time-being (it was 95 degrees inside our house last night). He said go ahead and use this while we wait on parts and perform the install, completely free of charge. He truly has the customer's best interest at heart.

He has been extremely honest, professional, and thorough in his reasonings and explanations. Katelyn, the office gal, has also been very helpful and sweet. She answered all of my questions efficiently and effectively. I will definitely be using Controlled Climates for future maintenance and work orders. I will also recommend these guys to everyone I know. They are so wonderful! THANK YOU for the superb customer service!

Ray from Controlled Climates did an outstanding job!  I called for an A/C Tune Up knowing that my system is 26 years old, and most likely on its last leg.  Ray came out and right off the bat told me that he understood that my goal was to bring my system back to life and hopefully get me through another summer.  He asked excellent qualifying questions, and recommended service based on what he saw and fully explained why.  

Before he left he gave me realistic expectations on the life left in my A/C unit, while letting me know what services he could offer in the future without any sales pressure.  He was clean, courteous and honest.  The exact qualities you want in a specialized service provider.  When it's time for me to replace everything, he will be my first call for sure.

So far we've had our furnace replaced through Controlled Climates and now have had the AC repaired.  When that unit doesn't work anymore, we're calling Controlled Climates to install a new one. Always professional, excellent reminder system, and never feel as if we're being sold any work or parts that aren't needed.

Great customer service, pricing & just an all around awesome guy. I definitely recommend Ray for any & all your heating/air conditioning needs!!

Excellent and prompt service, both by the office and Ray!  Diagnosis, parts replaced and unit repaired during the first visit. No waiting!  Would highly recommend this company and will be calling them back in the spring to replace our unit.  For now, so grateful to have our unit working before the temps hit triple digits this week.

Had a new air conditioner installed this summer and they did a 1st class job  
making sure everything was working properly.
I would recommend CONTROLLED CLIMATES for anyone needing a new
air conditioner or service on your current conditioner.

Outstanding Service!  They came out on Friday night at 8pm, 4th of July weekend, and repaired my AC within an hour.  Friendly and knowledgeable, will use this company again!

Could not be happier with speed and friendliness. Called at 4:30 because ac wasn't working. Paid a $100 after hour diagnostic fee and I'm up and running an hour later. Worth every penny. Very happy with fast service! Technician seemed very knowledgeable and was polite and fast.

What can I say? Ray and his wife are spectacular! Ray came out to my shop to look at why my AC wasn't working correctly. Ray found out that the three years I've been here the motor was running backwards all this time, and it caused the AC to build up with ice. He fixed it and everything worked perfectly for a few days. Then today it stop working again but the AC was still running The problem this time was due to the safety mechanism was not working properly because of the ice build up before. so he will be replacing that as well. All in all Ray has been awesome the three times he been out here.

Diligent, efficient, and prompt. No complaints, will use again for service and repairs!

We had a great experience for an air conditioner service before summer. Ray was very nice and willing to go above and beyond his duties to help try and cool our home for the summer. He was on time and efficient. Will use again.

Both Ray and Kaitlyn were a pleasure to work with.  They are both professional and accommodating.  Ray did a excellent job and cleaned up after both days of work.  He arrived as he promised and completed the job as promised.  There were no surprises and the inspection went without a hitch.  The fellow who did the testing said that it was over 90%.  Controlled Climates were not the lowest cost (I looked around and you don't the people with the lowest cost) but they were the best.  They install Trane products, I did some research and they are one of the best.  I highly recommend them and I will be calling them when my other air conditioner goes down.  Thanks !!! Fred

Quick, courteous and clean service... reasonable price quote and stuck to their quote! Ray was very knowledgeable and explained our situation very clearly. Really appreciated the texts to confirm appointment and notice when they were on their way! Will be calling Controlled Climates for needs in the future and recommending to friends!

In the middle of this terrible heat wave, the air conditioning stopped working completely. Katelyn was very kind to schedule us for same-day service, and Conner came out and fixed the problem later that afternoon. Both the office and the technician were very pleasant to work with, and the work was excellent. The repair was not even very expensive, and Conner gave us the good news that the A/C unit overall looks to be in pretty good shape. We have been happily running the A/C ever since, because it's about 110 degrees all week. Very grateful to Controlled Climates that we now have a controlled climate!

I would definitely recommend Controlled Climate. When I called for an estimate I was given a rough estimate via email and then Ray cam out and assessed our needs. He even went in the attic for a duct inspection.  Ray and the Office Manager are professional and very nice. We went with the other company only because we needed a new AC immediately. When I called him to tell him I wasn't going with him he was again professional and no pressure at all.

During this past summer, our AC died and Controlled Climates was able to come within the day (a few hours in fact) to save us from the miserable triple digit temperature! Then when the HVAC fan went nuts, the tech was able to diagnose why it happened. Also got tips on how to reduce mold buildup in my air-duct. I appreciate their professionalism, promptness, and what I was able to learn about my HVAC system on each visit.