Alisha M.

6/21/2022

Amazing! Called after hours and said they could be out at 9am the next day to fix the problem. I Just bought a new house and learned that I had a main line blockage. Three other plumbers from my warrant company had come out and said there is no ground level access and only roof access was available, which they didn't do. Other companies on YELP were charging $500+ where Clean Out Plumbers were charging only $49! They gave a 30 minute window arrival time and were on time. They were on the roof five minutes after arriving. They found a ground level clean out pipe that the other three plumbers missed. With their impressive technology they were able to explain to me step by step what the issue was and even made a video for me to show the city inspector. Quick, clean, knowledgeable, and overall total pros!

Jose C.

10/17/2022

On a Saturday I called to schedule and appointment to have my mainline cleaned out. I left a voicemail and received a call back within 10 minutes. I was able to schedule an appointment for Sunday morning. I received a text confirming my appointment. Sunday morning I received a call from Bryant notifying me he was on his way. He arrived on time and was professional. He used a camera to show us the problem and explained it as well. He was able to clean out the mainline. The fee was only $49 just as advertised. I was happy with Bryant's work, professionalism and honesty. We have access to our mainline. They are honest and honor the $49 promotion. I would highly recommend them and use them again. It really is $49 to clean out the mainline. They even have it on their shirts. I think it's $98 if you do not have access to your mainline. I hope your experience is as good as mine.

Chris S.

5/16/2023

The kitchen sink was plugged tight and I couldn't get it unclogged. I requested a quote at 11pm on a Friday night and Marco contacted me in less than 5 minutes. He quoted $49 and we set an appointment for Sunday morning.

On Sunday he got it cleared quickly and I was able to move on with my day. I will definitely call the next time I have a plumbing issue.

Kane C.

09/08/2022 12:00:00 SA

Had a clogged kitchen sink and a pipe ring snapped when I tried to put it back together. Found Clean Out Plumbing on Yelp. Marco, the business owner, was very responsive and was accommodating with appointment scheduling. His technicians Chris and Raymond came out and repaired the problems and I opted to have them hydro jet the piping to clean the insides of the pipe. They also gave me options and didn't try to sell me services I didn't need. Unfortunately the faucet pipe broke in the back yard when they used it to help with the hydro jetting process, which was not their fault, and Chris fixed it for no additional charges. I would recommend their services, they were on time and completed their jobs in a timely manner and were honest.

Jimmy J.

04/12/2018 12:00:00 SA

The experience of having a backed up sewer is never pleasant!!!
We've called numerous plumbers since owning our home for the past 7 years and it was something my wife and I always dreaded. I recently yelped a local plumber and was fascinated by Clean Out's number of positive reviews. From calling Marco and arranging an appointment to the finalization of our complete under home cast iron to ABS project, my wife and I were truly blessed. Steven was the amazing individual who took on the project. He educated my wife and I on what needed to be done and controlled the whole situation. This family business is amazing. They love what they do and strive to take care of their customers. I have to add that they are respectful of the home and the residents.
Clean Out Plumbing & Rooter is now my pleasant plumbing contact.

Omar L.

02/09/2022 12:00:00 SA

Clean out plumbing is a super honest and reliable company. I reached out and spoke with Chris and let him know I had An issue with my garbage disposal. He told me that garbage disposals are really easy to instal. That I can really install it myself. He was willing to walk me through the whole process via FaceTime if I thought u had any issues. He asked me to send him pictures of my garbage disposal and he instantly knew that my garbage disposal was going to cause me issue giving the fact that my sink had limited space to work with. He ended up coming and replacing my garbage disposal for me. It took him longer than normal to change it out due to lack of space
I had to work with down under there. Charged me a great rate. I had originally called multiple plumbers I searched online and clean out plumbing had the most competitive prices right off that bat. That is why I decide to give them a shot and I was super impressed. Next time you have a plumbing issue give Clean out plumbing a shot. Thank you Clean out plumbing for an amazing experience and a special thank you for Chris for going above and beyond. You earned a customer for life.

Michael L.

07/07/2016 12:00:00 SA

Marco got me out of the dog-house with my wife.

I had a kitchen line blockage that I tried everything to clear: manual augar, Home Depot snake, The Smell-Good Plumbers, (who wanted $750 - yeah right). Way too much time was going by, and I had a family mutiny on my hands.

Marco had it cleared in five minutes for $98.

So, here's my pitch for Clean-out Plumbing & Rooter.

1) Quick phone response
2) Very easy to talk to
3) Excellent results
4) Good price
5) No B.S.

I wish I knew about him a long time ago.

Maria P.

08/12/2018 12:00:00 SA

I have couple of rentals and always in need plumbing service, I have to say clean out plumbing and rooter takes my 5 stars not only are they prompt ,professional, reasonable in cost but very responsible for the work they do. Marco the owner and his crew are not only very knowledgeable in the job they do, but extremely courteous hard working men I would never call them boys as some people tend to judge a book by the cover. It upsets me to see some people writing a book when giving a review but yet never have used there services ! Like I always say you get what you pay for
And I'm very happy to do Business with this company for several years now

Ken B.

9/24/2020

Marco and team are my go to call for our Residential property management company. They are responsive, honest, and competitively priced, Basically everything you need for a rapid response clean out situation when people depend on you. Plus Marco is a really nice guy which makes it even

Phillip H.

03/10/2022 12:00:00 SA

We had a plumbing issue so I called clean out plumbing and they came that day to diagnose, and Bryant explained well what was happening with our pipes and lack of clean out. He gave me a very good price came the following day and did all the repiping and adding a clean out in a day. I will only use clean out plumbing from now on. They do not try to gouge you with price, are prompt, clean, and do very good work!

Yavuz Y.

1/13/2023

I needed a plumber to unclog my kitchen drain. They were very responsive and came quickly the next morning. Brian was extremely helpful from start to finish and recorded the whole process for me and explained all the details. We decided to install a cleanout access for next time and they finished the job quickly. True professionals.

Puna P.

3/21/2016

I haven't found a plumbing services that I could trust. When I started having trouble with my drains I decided to go on Yelp to see if I could get some helpful info on a good local plumber. I contacted Marco (the business owner) late Sunday night and he contacted me back within minutes. He diagnosed the problem right away and made an appointment with me the very next morning. Not only was he knowledgable and competent but he was friendly and eager to help. I will definitely use his service again. He is trustworthy and skilled.

Jenny S.

6/26/2022

These guys did an excellent job. I had a clogged toilet and I couldn't get it unclogged with just an auger. I just had my place remodeled and the constructors used this toilet as a dumping hole. There were napkins, plaster and trash all down the pipe. They got everything out and I can now rest easy. Their price point was also fair. Brian and Alan did a great job!

George B.

1/29/2018

We all hate plumbing problems. It's even more difficult finding a plumbing company that does exactly what it promises. Clean out does that and more. Living in Whittier with ALL the beautiful trees, the roots cause MAJOR problems. Steven and the team worked until the early morning hours solving my main line problem. The communication is second to none and by FAR the best I've ever dealt with in a plumbing company. Would not hesitate to recommend this company to a family member. Thank you again.

Erick O.

1/31/2016

Saw the high reviews on yelp so i gave them a call. The guys were prompt. They said they would show up at 3:30 and they did. Aside from being on time they were working on a Sunday.

Hugo was able to diagnose the problem and was able to give me a temp fix. Now it's a matter of coming up with the cash to fix the problem.

Bottom line I'd definitely call them again.

Jenny S.

09/10/2022 12:00:00 SA

I have used their service several times now, and have been satisfied very single time. They have helped me with my home, rental properties and business, never failed. Very professional and reliable. Marco and Harper are both great! They are my first go to for any plumbing issues and I definitely recommend.

Lourdes L.

01/10/2021 12:00:00 SA

When I posted on Yelp that I was looking for plumbing services they where the first to respond called me a few minutes later and we set an appointment for the following day. Nathan showed up exactly at the time indicated worked on my bath tub done with the job within minutes checked to see if the water was going down as it should and gave me the rundown on the problem. Fast and reliable. I'm happy to shower comfortably now without having water rise up to my ankles. Thank you, thank you! Will definitely recommend to friends and family.

Scott H.

11/15/2021

They were able to come somewhat quickly, but once here they fixed the issue even faster. Cleaned up any mess, which there wasn't any and fixed an issue from a previous plumber. Very nice and easy to deal with this issue. A little pricey, but worth it.. Thanks!

Nikki A.

12/05/2022 12:00:00 SA

My bathtub was clogged and they came out, figured out the issue and also helped address other issues I was not aware of but would need to address soon. Thank you so much.

Marilyn M.

03/11/2022 12:00:00 SA

We had some re-piping done. Bryant and his crew came and knocked it out in one day.They were very professional clean and very friendly. The patchwork is very smooth and non noticeable! The price was very reasonable, great work, friendly crew. Definitely recommend this company. Thanks again Bryant, Mario, and David you guys rock! Marilyn Diamond Bar

Jesse G.

2/21/2017

We had Bryan and Victor over for a backed up main on our over 60 year old home. They were very professional in communicating the possibilities in terms of what may be happening, how to gain access to the difficult to reach spot in the plumbing and how to best fix the problem. Their pricing was completely reasonable ad there were no hidden gotcha's like trip fees or otherwise.

Eric R.

12/07/2019 12:00:00 SA

These guys were so amazing, it has me questioning the rest of my five star reviews. Yes, they are that good. What we initially thought would be a simple cleanout resulted in them uncovering a potentially disastrous situation if Nathan hadn't done his due diligence. Each time a new issue came up, Nathan took his time to explain the work needed, what would happen if we didn't take action, and he was patient with us every step of the way. Nathan, Alan, Victor, and Manuel made replacing our old iron cast pipe with new pipe possible. When they were done it was as if they never came - the place was cleaned up and everything was put back as it was before. I'd recommend them to anyone who has plumbing issues.

Marsha C.

6/13/2015

Marco the plumber is AWESOME!! Honest, fair priced, and clean. He came out to my house and assessed the pipe damage and fixed it immediately. Worked around my schedule.

I had RAPID PLUMBING come out and they are a total RIP-OFF and have horrible customer service. Marco had to finish what they failed to do and did the job right!!

He is your go 2 person for any plumbing problems and repairs.

Thank God for people like him; Honest, Fair, and professional.

Thank you Marco

Michael P.

4/25/2017

Strongly agree with all the reviews. I did my homework to find a professional, yet affordable and friendly plumbing company that can help me locate an existing sewer pipe and create a new clean-up so I wouldn't have to struggle every time my plumbing backed up. The owner Marco was very knowledgeable and persistent with helping me make the right move. thank you Clean Out Plumbing!

Melissa L.

7/31/2014

A+++ Excellent Service and affordable. Highly Recommended- Common'There is a reason they have 5 stars :) Marco was very fast, knowledgeable, and helpful. Took the time to explain every last detail to me.

I was expecting to schedule a appointment for next week, but they made an effort to help me solve my bath tub back up issues same day! They were here and in the blink of an eye, problem solved! I've already begun negotiating a new garbage disposal and bath tub pipe drain with them because I'm so satisfied with their work. Made this female home owner 100% at ease!

Emily M.

11/13/2018

It was a simple leak at the base of the toilet and needed a new seal.
My experience could not have been better. I asked for a quote via Yelp and they responded right away. Communication was good with scheduling and keeping me updated on time of arrival. The quote was accurate to the final cost. Chris and Joshua were very professional and courteous. It was obvious Chris new what he was doing and took the time to ask questions and make sure he understood what could be causing the situation. I will not hesitate to call this team again.

Joe B.

10/23/2018

Thank you Clean Out Plumbing & Rooter for your Excellent customer service, for being on time and for delivering honest work. Thanks again guys for the good work.
I would highly recommend!

Roy W.

08/03/2023 12:00:00 SA

Eric and Joey handled my clogged kitchen sink in 15 minutes. They were friendly and professional. Absolutely would use this company again. Thank you!

Tan P.

10/02/2022 12:00:00 SA

I requested a quote to replace a faucet bib that was soldered on. The part is only like $8 at Homedepot and yet they quoted me $395. LOL. I paid another plumber to do it for $220. Don't get ripped off by these guys. But even at $220 it was still pricey because it took the plumber about 30 mins to replace. Most of the time it was waiting for the water to drain. So for $200 for labor for 30 min the plumber was making good money. $395 is just highway robbery. I felt compelled to warn other potential customers from getting robbed. I'm not sure how they can even live with themselves knowingly ripping people off like this.

Jimmy M.

10/08/2022 12:00:00 SA

Highly recommend. Affordable, punctual and speedy. Had my washer drain unclogged in no time.

Dan B.

8/29/2022

Our RV dump station had a sudden clog during a Friday rush hour on 07/08/22 and every plumber we called had no availability! We found Clean Out Plumbing and inquired on their availability, their tech Chris came within two hours to diagnose the issue. We were up and running within an hour.

We had another sudden clog on 07/13/22 and Marco did not hesitate to schedule Chris to come out the same day. We found out there was a flashlight and cap in the sewage line! The sewer line needed to be replaced and Chris took the time to explain what the issue was and why the replacement was needed, there was no upselling. They leave no messes which is always a plus!!

This team is nothing but great! They provided the BEST customer service during this stressful time! Chris and his crew knew what they were doing, we will definitely be in business with them in the long run!

Marco runs a great team!

Shun T.

2/25/2017

Quick. Fast. Professional. Came within 2 hrs of calling and now we can use the shower and toilet again. Will call again if the same issue comes up. Thanks for helping.

Lauren G.

08/10/2021 12:00:00 SA

I called with the expectations of having to make an appointment for sometime within the week, but I was surprised as to how quick these guys were able to come to my house. We have had an issue with our kitchen sink backing up into our laundry sink for a couple weeks, but hadn't taken the time to call anyone. I found clean Out Plumbing on Yelp and saw they had so many great reviews. I gave the number a call and spoke with Marco, who set me up with an appointment, not only the same day, but within the hour. I was provided a window of one hour, and his guys got there in that time frame. Both men were knowledgeable in their job and we were given different options on how to handle our problem from least to most expensive. I felt the main guy, Eric, was very honest and explained everything thoroughly. They fixed our issue and cleaned up the mess that was backing up our main. I even received a follow up call today from Marco to see if I was satisfied with their work. Needless to say, I was. We will definitely be using their service again.

Paula M.

11/08/2021 12:00:00 SA

On Halloween my washing machine caused water to back up into my tub. Obviously a clogged line somewhere. I contacted Clean Out Plumbing and got a plumber out for the next day at 4:30pm. Nathan called at 4pm to let me know he was finishing up another call and would be closer to 5pm. He arrived around 4:50 and went straight to work. Great details given when he found the clog/ roots. Gave 2 estimates on how to fix the portion of line that roots had grown in along with an estimate for the entire line. He took the time to explain the difference in price & how long the repair would take. He helped unclog the line until my husband got home in 5 days so we could determine our next steps. Thank you Nathan and Marco (owner) for your follow up. I will be referring my friends!

Dawn G.

12/05/2014 12:00:00 SA

Marco was very prompt and his prices were fair. the main line was clogged with grease and Marco and his crew cleaned it out and showed me the build up. He then hydro jetted the line and cleaned out all the sludge. He cleaned everything up well and left behind no evidence of being here. He did not try to up sell me. I appreciated his honesty and will definitely call him again for my plumbing needs.

Jennifer C.

11/21/2014

Marco did a great job on replacing our cracked mainline pipe. He is professional, honest and reasonably priced. He is also considerate and lets you know ahead of time when he is running late as well as keeping us updated on the job. Thanks to him and Jorge! We would definitely be using Marco's services again in the future.

Maritza P.

10/18/2018

Chris installed a clean out and hydro jetted my main line. He was very professional and knew exactly how to explain to me the problem in a way that I understood what was going on with my plumbing. He did not try to up sale me and was very honest. Chris and Carlos make a great team and they completely cleaned everything before leaving. I will def make Chris my family plumber and def recommend this company to anyone.

Paul L.

1/22/2017

Highly recommend Clean Out Plumbing & Rooter. Was able to take care of main sewer back up fast and very professionally with hydro jetting. Wasted money with another plumber. Very satisfied with their service!

Richard L.

09/02/2022 12:00:00 SA

Peace of mind. That is what describes Clean Out Plumbing & Rooter. Last year, my main drain was covered with roots. The team came out, repaired the line, added a new clean out, and hydro jetted the main. That repair came with a two year warranty.

A year and a half later, I was worried the roots had returned so I called Marco and he sent Eric over. Eric came and inspected the line through and through using state of the art equipment.

The line was clear and that inspection came free of charge. This set my mind at ease.

Thank you Marco and Eric, your customer service is amazing!

Carol P.

5/31/2023

I called regarding water leaking from my water meter. Nathan came out and provided an estimate the same day and scheduled the work for the next day. About five feet of my lawn had to be dug up for the replacement of a few feet for copper pipe. They replaced the lawn so precisely you can't tell it was ever disturbed. Communication was good complete text photos and a video of before and after the work was done. I recommend this awesome company.

suzy w.

03/05/2020 12:00:00 SA

They called 30 minutes before they were scheduled to arrive to let me know they were on their way. They arrived on time. (Huge plus) They were polite and went to work right away. They gave me a quote to install an clean out drain and said they would credit my bill towards the cost of installing the clean out. Nothing high pressure. Just informative. I told them I would discuss it with my husband and get back to them. It would be nice to have a clean out in front of the house rather than having them have to climb on the roof. I would recommend them, just for being on time, everything else was a bonus.

Sal S.

4/13/2022

They will be my go to choice for anything sewer line A realtor got this outrageous bid for repairs on a listing (I'm a realtor) I had as part of a repair request ! I was told about Clean Out Plumbing and they came and did an inspection basically telling me the plumbers bid was wrong offering to do the job for $20k plus less than the previous scam bid ! My client was beyond happy! They are fair , honest and I'd highly recommend them

Pete L.

1/14/2020

We were having some plumbing issues. Nathan and his crew came out to do an inspection and help us figure out what was going on. It turned out we had bigger problems than we thought. Nathan gave us all our options and scheduled the repair right away. Within just a few days our plumbing issues were taken care of. Nathan was easy to get a hold of and responded to all my texts and phone calls. He told us multiple times that if we needed anything to call him up and he'd come back out to help. I would recommend this company to any of my friends or family. If you need a plumber, call these guys.

Corrina M.

11/02/2021 12:00:00 SA

Chris and Jacob came and fixed a connection in my kitchen sink and we were awesome thank you so much !!

Jesse K.

3/25/2023

Thank you guys so much for great service and responsiveness. Hugo and Chris came and made us feel super comfortable. Was sensitive to our home needs and went above and beyond with the plumbing service. Great people and great plumbers.

Leo L.

10/21/2021

Recently purchased a home, and inspections revealed that we had a collapsed pipe, and the job would cost anywhere between $10-$25k! Luckily we were told that rotor rootering it for now would suffice but still full on repair would be needed in the very near future. After moving in, we started noticing sewage odor and knew it was time. After calling around, Clean out Plumbing and Rooter came out same day, did a camera scope and diagnosed the same issue. A collapsed pipe. What I really appreciated about Nathan was that he was not an alarmist, but rather ensured that this would be the main issue, and would solve the majority of our problems. Great bedside manner! They came a few days later with a team of 4, and knocked it out in a few hours. This was not a simple job but through their sophisticated machines and techniques, and bringing a large crew, the entire process was great! They helped alleviate a very heavy burden that was weighing on us, and now we are fully comfortable in our forever home. Thank you Clean Out Plumbing!

Sean C.

01/05/2016 12:00:00 SA

Marco was very professional up until the point that my appointment had passed. I then called and left a message. I called again 2 times more bwforebi received a call back. He seemed to be confused with what day he told me my appointment would be. I was told Tuesday and he wrote down Wednesday. Not a big deal, but if I have to take a day off, it costs me money for his error.

In summary, please make sure that you get an email and or text from this business confirming the appointment day or you could be stuck in a pond of mud like I am now.

Art G.

03/08/2020 12:00:00 SA

I recently used this company to replace my main clean out, and they were quick at diagnosing the problem it gave my great piece of mind when they used this camera to see what the problem was inside the pipes. Broken pipes from tree roots, they dug down & cut out the pipes and I have not had a problem since. I would recommend them to my friends .

Phil T.

08/07/2018 12:00:00 SA

Having recently decided to rent my house after living there for 15+ years, my tenant got around to installing his washing machine in the 2nd week of his living there and found that when his washing machine drained it backed up into the sink and out the laundry drain. In my 15 years at the residence I had never experienced any issue with the laundry drain backing up. Now granted, I purchased a high efficiency washing machine in 2016 but prior to that I used a standard washing machine and never experienced an issue. hmmm.. well, now I'm a landlord and I want my tenants to be happy so I got right on the case to find someone to resolve it.

My old lady happens to be a property manager so I let her arrange a plumber to stop by and resolve the issue. She chose Clean Out Plumbing based on all their 5 star reviews and the $49 drain clean with check in. Being the great boyfriend that I am I let her roll with it and arrange to be at the property at 6pm when they are scheduled to arrive.

So the guys show up right on time. 2 young guys which I find odd because i never seen plumbers come in pairs and secondly they look mighty young to be experienced plumbers. So they come in and ask what the issue is and my tenant explains about the drain backing up when the washing machine discharges the water. Without ever looking at the problem one of the guys starts going into how the issue is the drain has so much build up that there is very little room for the water to exit and that I need their hydro-jet service, which cost $550.

Right there my shenanigans meter went off the rails and I told them I'm not looking to spend $550 and want a traditional drain unclog with a snake, which is a technique plumbers have been using for years. They state that they can do this but they only have a 25ft snake and that its not going to fix the problem. With that I tell them thanks for stopping by, I'll find someone else to resolve the issue. and the next day I had all Al Weber and Sons plumbing come out and take care of everything for a fraction of the cost of the hydrojet. And miraculously the drain is no longer backing up.

But things then got really weird when my tenant calls me at 8pm telling me that marco, the owner, is at the house and apologizing and wanting to resolve the issue. First off, its very unprofessional to come to someones house like that. My tenants do not need to deal with this and upon hearing the owner is there I am now certain I want nothing to do with this company. Yes, he offered to fix the issue for free and apologized and said he was going to fire that tech. Thats great, but my trust was lost the minute they tried to upsell me to a $550 service to unplug a drain. and not only did he come to the property, he also called my old lady multiple times. My decision was final when I had your tech leave and your calls and going to my property just confirmed I made the right decision.

Marco stated to my tenants that this was the 2nd time this tech has pulled this stunt. What motive would the tech have to upsell customers on the hydrojet?? Are they pocketing the cash for the hydrojet?? I dont get why they would push this service, but I have my suspicions of whats really going on.

Brandon K.

5/21/2022

Two thumbs up for their service, responsiveness, work ethic and price. Whenever we came to decision making and can't choose due to lack of understanding and experience, we ask Chris hey what would you do? And Chris always try to give us options that benefit us more than them. Any future plumbing work will be done by Clean Out Plumbing & Rooter

Keith S.

10/18/2021

Marco and the team were excellent!

They were speedy, fair-priced, clean, and clearly communicated issues and problems with our plumbing. They fixed two clogs in our kitchen and bathroom and even could diagnose future pipe repairs we should be aware of.

If anything else happens with our plumbing in the future, Marco is my first and only call.

Mick P.

11/19/2014

On Friday, I stepped out of the shower into an inch of water on the bathroom floor as a result of a significant drain blockage. I did a quick clean up and found Clean Out Plumbing & Rooter on the internet. I talked to Marco and he quickly dispatched Hugo and his team out to my house for a high power water jetting and camera inspection. They quickly cleared the initial blockage, but didn't stop there. They completed the jetting down to the street to clean out the Main sewer line. In the process, they found that my Main had nine breaks that needed to be repaired. Marco had a full crew (9 guys) out on Saturday to put in a 75' liner inside the Main sewer line with a 20 year warranty. I highly recommend Marco and his crew to handle all types of plumbing jobs.

L A.

04/06/2019 12:00:00 SA

After assessing the reviews for a local plumber, I was impressed with the positive reviews for Clean Out Plumbing & Rooter. I decided to call them to fix a clogged drain. Marco answered my call and making an appointment to accommodate my schedule was quick and easy. Chris and his team came through and they did a great job. Chris was very professional, polite and kept me abreast of the progress. It was a challenging job because of the trees on my property. The team worked diligently as they had to deal with major roots that had to be cut and cleared to do the pipe installation. No one wants to have to deal with plumbing issues and the expense that goes along with it. However, I can honestly say the experience was a positive one. Thank you again, Chris.

Kyle W.

10/14/2016

My sewer line was clogged and left a message for the business on Yelp. Marco, the owner, called back right away with a competitive bid. He sent Bryan and Chris on the call. They were very well spoken, professional, and neatly dressed. They introduced themselves and provided detailed information about what they were doing. I felt very involved with the job and learned a lot about their procedure. They worked well together and made a great team. When the job was completed, they provided me with a detailed invoice and helpful tips on how to address the matter with my HOA. I am very satisfied with their service and have already posted something on Facebook for my 500 friends to read about the great job that was provided. A clogged sewer line is not something that i would wish on anyone but if it does happen to you, call CLEAN OUT PLUMBING AND ROOTER!

Z W.

10/23/2013

When my tenants reported another blockage in the sewer the other day, my heart sank because we just had the old sewer line hydro-jetted a few months ago by another plumbing company who will remain nameless. It was supposed to last, but we've since had to call out other plumbing companies to open up blockages about every three to four weeks.

Even though we manage several rental properties, finding a reliable plumber out there who will answer the phone, call back, show up, and be reasonable with pricing has been a challenge.

Saw the other reviews and decided to take a chance. Tried the phone number and Marco himself answered, we then set up a time for Tuesday. On Tuesday morning, he called to let me know he's on his way. Many plumbers out there will give you a window of time and leave you waiting, so this was a good sign.

A white van towing a watertank w/ hose pulled into the driveway, and met up with Marco and Jorge. First thing I noticed is that they came prepared and had a great attitude. The rental's outside plug doesn't work and we've had plumbers in the past say that they can't do the work without power. Fortunately, Marco has a generator and can run his equipment if necessary.

With the drain service, his video cam will allow you to see what's lurking inside your pipes. Discovered that when I did the hydrojet service with that other plumbing company a few months back, they didn't clean up it up properly which is why we got so many call backs. They were very patient and allowed me to understand what it is I'm dealing with and they offered solutions to solve this long-term.

Marco's very competitive with his pricing on hydro-jetting service. He'll even run the video camera again afterwards so that you can confirm they did a thorough job. So I went ahead with it and in about an hour, they jetted all of the roots and showed me the results. Roots were gone as confirmed by the camera and things should be good for a while. No more guesswork.

He recommended a liner which is a resin sleeve that would not require digging to replace the sewer line. He prepared all of the paper work on his tablet machine and detailed everything to the T. Very thorough and professional, the receipt was emailed to me as promised.

After this experience, I'll definitely have Marco back to work on my other rentals from now on. Appreciate all of the Yelpers who detailed their experiences, helped me find a great plumbing company.

Tyrone James T.

6/29/2022

Nice and freiendly people. Chris and Jeremy came in time as scheduled and properly explained what they needed to do to solve the issue. Very efficient and did not leave any mess. Would recommend them for any plumbing issues. In my case it was a clogged kitchen sink.

Samir B.

9/16/2021

We had sewage backflow on Sunday morning, I called clean out plumbing, they arrived and resolved the problem within an hour as they promised.
Very professional, on time, clean and informative
I recommend them very highly.

Ian V.

3/20/2022

Had some communication issues with the bill. Nothing dishonest, just a miscommunication. Like gentlemen They refunded The miscommunication amount. Highly recommend.

Nelson S.

12/04/2022 12:00:00 SA

Marco, the owner, was very quick to respond and straight-up answered my questions. He immediately scheduled a weekend visit to my house and had his guy ready. Bryant was very helpful and explained everything before and after doing the work. Bryant and his peer were very professional and did a great job. They also cleaned the work area after installing the cleanout and laid out the expectations and recommendations for the near future.

Steve G.

11/27/2022

These guys are awesome. Do not call any other plumber. Bryant came over on a Sunday when we had a plumbing emergency and got us up and running again. Would highly recommend if you ever need a plumber.

Sandra M.

9/29/2020

Chris and Brian saved us! Water was rising from our sinks and flooding our floors. They assessed the problem and came up with a solution. They were both very knowledgeable and professional. Very polite as well! Couldn't be happier! Thanks again guys!

Chris W.

6/20/2018

I e-mailed [email protected]… directly yet again, and received zero response. Contrary to the response received from Marco J., I do not believe a receipt was ever e-mailed to me. I check my e-mail inbox and my spam inbox constantly throughout the day.

Trish M.

10/29/2015

I've used these guys twice one for my investment properties and they are amazing.will come out in short notice! The price way better than anyone else you would call. Thank you Marco and Hugo

Shaun G.

8/22/2023

Fast, reliable, friendly and excellent customer service! We called around to get out kitchen sink pipes cleaned out because there was a back up and these guys were the most reasonable. Came out within 24 hours, were the most reasonably priced and offered superior customer service. Highly recommend!

Sam S.

11/11/2020 12:00:00 SA

They came out to check on a drainage problem. Very honest and straightforward on what the problem was.

Leo M.

12/09/2020 12:00:00 SA

Chris and the whole Clean Out Plumbing & Rooter crew did a great job on coating my kitchen heavily rusted cast iron pipe as well as replacing the rusted bathroom drainage pipe even it is fully embedded in the concrete. Their works are professionally done and detail oriented with laser focus to resolve your problem.

Sandy M.

11/26/2017

Contacted them on Thanksgiving day at almost 11pm at night because I needed someone to come fix my toilet ASAP since I was having people over for Friendsgiving on Friday. I NEVER expected to get an immediate response, but I was so pleased I did. They came in a nice clean uniform and after about 30 mins of working, they figured out the issue and fixed it. They even gave us a 2 year warranty in case the issue occurs again. Will definitely use them again if needed.

Heather B.

5/22/2023

Marco had me scheduled the same day. Their technician was polite and had us fixed in minutes. I would definitely use them again for any future needs.

Ron W.

04/08/2017 12:00:00 SA

They showed up on a Saturday evening, not the $49 deal but totally understandable, and the charge was only $125. cleaned out my drain in 15 minutes with the camera. Didn't need a snake. I'm very happy. The smell good plumbers showed up and said they couldn't do it. They wanted to put in a new clean out at the cost of $2800! I don't think so. These guys are great!!!!!

Kristine W.

08/12/2022 12:00:00 SA

They are very quick to respond. The two plumbers are very friendly and great at communications. Able to get to work very quickly and provide great feedback, so I know the problems. They are very flexible on scheduling, I changed the time twice and they updated without asking any questions. Will def use them again the future.

Rachell A.

7/25/2021

Clean Out Plumbing was quick to communicate with me and was readily available to help us. They knew their stuff. Will do business with them again 10/10

Lee F.

10/16/2014

Marco and his team were awesome! The water backed up in the morning and he was there within a few hours. He kept me updated on the time frame, which was great. With really old pipes, we didn't know what to expect and were afraid we would have to replace the entire line but he worked with us and gave us a solution we could afford. He was a nice guy and very considerate. Will definitely recommend him to others!

Andy S.

5/18/2017

Bryan and Steven came out did wonderful job on two properties. Both house was done by hydro jet and show me with camera that all roots has been cut down. Price was very reasonable. Thank you for awesome dirty job for me.

Lissette R.

10/15/2015

i found this company on yelp and they had nothing but greate 5 star reviews, so i gave them a call and spoke to marco which was very professional and helpful over the phone. so i gave them a shot.

marco came with in 45 mins and took care of my issue which 2 other plumber could not take care of due to not having the proper equipment.

i was very happy with the hydro jetting marco did for us and the warranty he gave us aswell. thank you yelp for introducing me to my long term plumber

10 star company. :)

Rick C.

1/27/2017

Just used these guys in a last-minute pinch. Very professional and worked quickly. Can't recommend enough.

Jeanette V.

6/27/2022

We needed a plumber asap and after asking for recommendations on social media, many said Clean Out Plumbing was great. So glad we went with them! They were timely and knowledgeable, fixed the problem quickly. They were kind and provided reasonable pricing. I saved their number for any future plumbing needs and will refer them to our friends and family!

Daniel C.

03/09/2022 12:00:00 SA

Thank you Steven and Curly for coming out on such a short notice to clear out my clogged line. You guys were very responsive and efficient once you arrived on site. Highly recommend clean out plumbing & rooter to anyone looking for great quality work, great customer service, and great price!

Joel G.

2/26/2023

HUGE shout out to Christ and Jeronimo. These guys are punctual and honest. In these days it is hard to trust anyone. Everyone is trying to make an extra buck and up charge you for everything but NOT these guys. I had a toilet in one of my restrooms clogged, they came in and clogged it within two minutes.
I will definitely be using them for all future plumbing problems. THANKS CLEAN OUT PLUMBING & ROOTER.

Kellie M.

5/25/2021

We had a huge plumbing emergency this morning and I reached out to Clean Out Plumbing & Rooter through Yelp and I got an immediate response. Within two hours, Chris and his coworker showed up to my house and diagnosed our issue using the high-tech camera. They were amazing! Honest, thorough, and efficient. They worked until 9pm and did not leave until their job was done. I 100% recommend this company to anyone who has a plumbing emergency/issue. We had a piece of tile stuck in our main sewer line caused by construction to the upstairs bathroom. Great company!

Yvonne M.

2/22/2019

They were on time and got our main drain in our driveway cleared very fast. The heavy rains caused flooding in our driveway. We would use them again if needed.

Benjamin D.

07/06/2022 12:00:00 SA

Marco was very responsive and helpful in setting up a visit to a new home. I needed a sewer scope to evaluate the condition of the sewer lines from the house out to the city line. Bryant and his crew member came out and immediately got started. While they were scoping, I was able to ask questions and look at the live video feed. Bryant enlightened us with his experience and was able to give us some informative opinions. He was even able to provide us quotes for performing a simple clean out as well as a full sewer line replacement, all of which they do. I will definitely be calling them again if I need to have that work performed in the future.

Kelly S.

8/16/2017

I called at 7 AM and they were at my place by 9:45 AM! Great service. Chris & Victor were very fast and explained things well. Very professional. Thank you guys! I highly recommend this company.

Claire K.

05/09/2023 12:00:00 SA

Really nice guys and they did a lot of hard work for me. I had a plumbing issue on my old home and had to get a slew of work done unexpectedly. The sewer line needed to be descaled and cleanouts needed to be installed. Marco, the owner, answered the phone and was the most straight forward plumber that I spoke to. On the actual work days, my crew included Chris, Geronimo, and Richie. Chris was very good about updating me on the work. Because this kind of plumbing is never cheap, and other issues always arise when old water lines are inspected. . . Chris gave me options of what should be done now, later, or just not needed at all. Chris made sure to also fix some sloppy work that was done by another plumber. Chris and Marco also gave me a few payment options due to the scope of the work. I definitely recommend these guys. They are straight forward, very hard working, and just really nice guys. I will be using them for my future plumbing needs.

Minh P.

7/17/2023

I had a cast iron pipe collapse under my house and they came out and fixed it the next day. The service was very professional and the price was very reasonable. A+ from me all the way. They even installed an additional clean out in the main line for me without any additional charge or request.

Juan R.

9/14/2014

I had some issues with the toiler and clogged main line. I looked up on yelp and give Clean out rooter and plumbing a try. Talked to Marcos over the phone late afternoon and setup an appointment for first thing next day. Very proffesional with awesome equipment. He fixed the issue and the problem.is gone. Highly recommend them.

Carlos V.

6/23/2015

Thanks to Marco and Steven for coming in for a problem that needed to be fixed rather quickly. They did an excellent job. Steven even came on his day off. I highly recommend them.

Marcus T.

03/06/2023 12:00:00 SA

I called with an after hours emergency and technicians were dispatched immediately and arrived within BBCc 45min. Both Bryant and Felipe were very professional and thorough in explaining and advising on what needs to be done before plumbing repairs. The task was greater than expected as the sink needs to be removed and cabinet has to be cut in order to access the copper pipes. I had made several trips to Home Depot prior to their arrival and was prepared for different options. Luckily I was able to temporarily cap off the pipes so that I can restore my water main and plan for the recommendations made. At the end of the visit, even though no work was performed, these guys were amazing and will be in my back pocket for my family and friends future needs. These guys come highly recommended. Thank you so much.

Melanie V.

06/12/2017 12:00:00 SA

Hugo and Andy came by today. Hugo was quick getting to the source of my problem. They have the right diagnostic tools available to them and Hugo took the time to show me what his finding were. I was also glad that they were able to come out the day after I contacted them even though my house was completely out of the way from their other jobs. I'd call them again!

Chuck M.

1/24/2023

Chris came down quick and nailed it. Taught me a thing or 2 about keeping my pipes clear. These guys always deliver at a great price!

Christina C.

08/07/2023 12:00:00 SA

My kitchen sink overflowed with water from another apartment in my complex. I reached out to Clean Out Plumbing and Rooter via Yelp and they scheduled an appointment for the next day.

Eric was the plumber that came out and he was friendly, professional, and efficient. He explained what happened and cleared the drain pretty quickly.

I really appreciated the work, and the price ($49) was fantastic. Thanks!

Gaby R.

09/04/2020 12:00:00 SA

Very impressed by the service & prompt response received with Clean Out Plumbing & Rooter! Even during a global pandemic they were able to accommodate our plumbing emergency quickly, professionally & most importantly in a safe manner! Nathan & Victor were very informative & got right down to the root of the issue! My bathroom plumbing is now top notch! I really appreciate the A+ effort & customer service I received & am so thankful! Great job guys! Thank you again!! I will definitely continue to use & recommend their services!

Richard L.

8/25/2022

We had some major plumbing issues and needed a main drain line replacement and some other things fixed up. We interviewed a bunch of different companies and I'm so glad we went with these guys. Bryant is amazing!

Yenny D.

11/16/2021

One of the worst fears I have as a homeowner is any problem with the pipes - cue a clogged kitchen drain pipe and water backing up into the sink and leaking out of the bottom of the garbage disposal (separate issue).

Stuck a bucket under the sink and contacted 12 plumbers via Yelp to get quotes on clearing the clog. Went with Clean Out Plumbing and Rooter, they were super responsive, friendly and had availability. Nathan was the technician who came, he tried to snake the clog, but due to the amount of grease buildup in the pipe (yuck), they weren't able to completely resolve the issue. They recommended hydro jetting the pipe (which I had to do some google research on) and didn't charge for the snaking, since they weren't able to clear the clog.

I scheduled the hydro jetting, Nathan came back and solved the problem! I guess the previous owners had put grease/oil down their kitchen sink because the blockage was really bad and the grease had hardened to almost rock-like consistency. Our kitchen pipe is draining properly into the main sewer line now, thank you Nathan!!

I would definitely recommend Clean Out and also avoid putting grease and oil down your kitchen sink!!

Marie I.

1/13/2023

Our washing machine water pipe has been backing up since we moved in, we had someone come in to Power Wash & paid $600 & it didn't do anything. When Chris & his associate were done, we have since done several loads of laundry with no further issues. They have this machine that re-bores through the pipe making it like new, they put a camera down there & explained to me everything that was done & what may still need to be done in the future. They were a referral to us & I highly recommend their company, their costs & their expertise.

Susan C.

08/09/2016 12:00:00 SA

I can't thank Marco enough for doing an absolutely flawless job at my parents 40 year old home. Not only is he an expert with plumbing and sewage service but he was very professional and trustworthy. I would highly recommended Clean out plumbing and would definitely use Marco's service again without a doubt. Thank you again Marco, for taking good care of my parents!

Clay B.

5/16/2016

Marco and his team exceeded our expectations. They were very thorough, very good at what they do. Level of expertise -- EXCELLENT! I did not realize how complicated plumbing was! He was very patient in explaining the whole process to us. We did not know how bad the state of the pipes were until we saw it. Roots galore! They were like surgeons performing a cardiac bypass surgery. Prior to this, every 1-2 years, another rooter specialist had to come to unclog the pipes. With Marco, he found the root of the problem!

Marco came back the next day just to change the rubber flappers on the 2 toilets at no extra charge! Not too many people would do that for you nowadays.

Marco just saved us the hassle and $$$ for the next 15 to 20 years. They even gave us a 10year warranty! Very professional. A guy who works with a lot of heart.

Talent P.

9/24/2020

Best in the game! Don't look anywhere else! We worked with these guys since over two years now and happy to update my review. I own a restaurant type business so this could help those that have a commercial kitchen. Chris was able to help, very friendly and professional so I would highly refer him! I had other plumbers come by from other companies over the years, but these guys know what they're doing and get to the job quick! Thank you so much again! We had a larger issue this year and they gave us a maxi miller clean out, brought the camera to show us and everything. It was quite pricey, but well worth it.

Hank H.

8/26/2018

Did not have a good experience. We used their cleaning service a year ago. We thought we were fine. A year later, they find all of these problems that had pre-existed for decades. I would have trusted them more if they got it right on the first year.

Julius H.

8/21/2014

Marco Jover took a last-minute call from me to look at a house we are currently in escrow for. He was extremely friendly, professional and unbiased in getting us some key information about some issues with the plumbing on the property. Really appreciate his flexibility, and willingness to take a last-minute job after business hours.

Tina K.

03/11/2023 12:00:00 SA

My bathroom sink was plugged, and Clean Out came the next day to inspect. The plug wasn't clogged but just locked, and they didnt even charge for it! Really great customer service & highly recommend!

Gladys R.

02/01/2019 12:00:00 SA

Marco thank you for your fair price and prompt service I will highly recommend you to all my friends and family

Shauna S.

8/17/2017

Top notch service! Both Bryan and Steven came to fix my clogged toilet and before I knew it they were done! Super respectful and professional! I would definitely use this company again and recommend to all my family and friends in the area!

Van T.

6/13/2019

I'm going to make this short and simple.

There are the plumbers who will do the bare minimum to get the job done (trust me, they've been to my house) and then there's the guys at Clean Out Plumbing. Steven David and Eric were AMAZING. They went above and beyond the call of duty. I could not be more impressed. This company has earned a customer for life.

Anna A.

03/06/2023 12:00:00 SA

We had major plumbing issues with a majority of our drains not draining properly. Husband called Clean Out Plumbing & Rooter as we have used them before for the usual kitchen sink drain back up. They came out the next day and diagnosed the problem of possible roots in the main line. Chris gave us a reasonable quote and even suggested a financing option.

Chris and his team, Geronimo and Richie, came out the following day and got to work early. They dug a port hole in the front flower bed area and hydrojetted the main drain after using a camera to find very thick roots blocking the water flow. They put the dirt back nicely and washed down the drive way.

We also had them install a new toilet that we had purchased from Home Depot. After installing the toilet, they cleaned up the dirty areas.

My husband and I are extremely happy with the frequent updates as work progressed. Communication is very important to us and they explained everything very clearly. This is a great team of guys who are very knowledgeable about plumbing issues.

We highly recommend Clean Out Plumbing & Rooting for their excellent service and great pride in workmanship. Thank you for your hard work!

Buzzy Z.

10/07/2021 12:00:00 SA

My shower was clogged and I'm bald. Really...it wasn't my hair clogging it...right?

Eric came out and snaked it for $98....now I know they advertise a $49 rate but I don't think they do too many of those as most repairs fall into the $98 range and they kind of know that. And that's why no 4 stars. 20' of snaking and I still got charged the $98 price. So don't expect that $49 rate.

he did a good job and was clean and fast.

Cristina K.

02/03/2021 12:00:00 SA

Great experience with this company and our technician Nathan! They got back to me so quickly regarding my inquiry and were able to come out the next morning! Very friendly, honest prices, and great service! Highly recommend!

Marlene M.

3/28/2020

The original cast iron pipe under the house needed replacing. These guys were flexible in scheduling the initial inspection with camera ($49 as advertised), and came out the next morning to do the job at a reasonable price and in less time than expected. Marco, Nathan and crew were prompt, professional and courteous. Plus they sent before/after photos after the job was complete.

Cathy C.

1/24/2023

Marco answers the calls personally and sets up the appointment immediately. In my particular case , Nathan was the individual that assisted me with my major toilet issue. Fixed it immediately. In the past Eric also has assisted me in fixing plumbing issues. Top rate company . Love them and will continue to call when in need for my main home and my rentals.

Jeana J.

08/03/2017 12:00:00 SA

Plumbing emergency with toilet overflow including disturbing black lagoon type liquid coming out of bathtub (in another bathroom). On the phone, Marco patiently explained their company's process of checking pipes and related services. Chris and the guys arrived and immediately set to work on problem. Had to dig 2 giant holes (one was 7 feet deep). Impressed with strong work ethic and positive attitude during entire process.
Had another plumbing related issue a few days later (having entire house renovated) and Chris showed up again to help us out.
Overall: Highly recommended with quick turn around response time. Fantastic company website with super helpful videos of their work. Extremely hardworking crew of good guys! Thanks!

Connie C.

11/13/2016

Last Sunday Night my back Tenant called me @8:30pm stating we had a major problem our plumbing was backed Up... As a Single Homeowner Who was I gonna call on a Sunday Night... I panic but I decided to look on Yelp I located someone local, I sent a message and within minutes I got a response back... than within 15 Mins a Technician call me, Too... Like what for Reals, We schedule Came out, Problem was temporarily fixed and provide me a recommendation, too... All I can say my Tenant and myself were Happy Campers!!!!!! Thank You, Yelp and Marco & Bryan for being Such An Asset and Honest in the Business Arena.. I already made referrals to people who I know and Trust...

Patricia J.

08/02/2022 12:00:00 SA

Bryant was amazing! Respectful and provided options for me and didn't pressure me.
He went above and beyond in fixing the sink problem and even adjusted something behind the sink.
Highly recommend this company.

Stephanie M.

06/05/2020 12:00:00 SA

Told me a price if they come in the middle of the night then said they don't have anything available . The guy who answered the phone though is very friendly . Changed it to a 3 star

Cheyenne M.

9/18/2021

My mom was experiencing a sewer issue, her toilets were backing up in the middle of the night, after calling several company's no one answered. I called clean out plumbing and Marco answered with in the 1st ring!! They were at my moms within 1 hour and were in and out within 45 minutes. I would highly referred them to my family and friends. Thank you again Marco for all your help you guys are my go to plumbers!!!!

Janie M.

10/12/2021 12:00:00 SA

These guys are honest, quick, and affordable. They respond to texts immedately and are very professional and kind. My kitchen sink was gurgling they tested the drain and even put a camera through my pipes to show me it was clear and didn't charge me. They recommended me to call an appliance tech for my dishwasher since the pipes were clear. I definitely recommend services by them, it's rare to find honest people. They even went out of their way to explain/educate me on the situation.

David C.

10/03/2022 12:00:00 SA

We are very happy with the service we received from Clean Out Plumbing & Rooted. We had our clean out kitchen unit and new piping installed in our house due to a major plumbing issue and the service/ workmanship and attention to detail was exceptional. Also, they did a great job patching up wall on the outside / to match color and cleaned up all the materials to throw away and was excellent in providing videos and photos of the work done. Definitely I recommend this company and service.

Gina G.

08/08/2016 12:00:00 SA

Hugo and Andy were prompt, friendly and professional. My husband and I were having a party on a Sunday and evening and our plumbing backed up two hours before our party was to begin. I was lucky enough to get these guys on a Sunday they even showed up one hour earlier than their ETA, Hugo knew exactly what the problem was before I was able to finish my explanation. He is a very experienced and knowledgable plumber. These two were able to fix the problem within an hour. Thank goodness!!

Nena C.

06/10/2021 12:00:00 SA

Chris and his team were great! From the first call to report the eak, to when he first arrived and then clearly explained what our plumbing issue was while providing pictures so we could understand fully. When his team came to work on our problem, they were all friendly and professional. Chris was in full communication the whole time and resolved our issue in a timely manner. We will definitely call Clean Out Plumbing and Rooter again. I highly recommend them.

Ron H.

7/30/2017

Had a clogged drain sewage drain and a broken pipe at the bottom of my tub on a Sunday morning. Chris and Vick provided excellent service in repairing both of these problems on the day I made the call. They were very helpful in providing an explanation of the what caused the issue, how they were going to fix the problems, and testing their work when they finished. Highly recommend for anyone who has emergency plumbing issues.

Rosa V.

5/31/2022

In February we had a stoppage in our toilet and called Clean Out Plumbing, they were able to set us up with a next day appointment. The technician who came out was Erik and he tried to snake the clog. It was a bad stoppage and he showed us how the clay pipes were super clogged and needed replacement. He gave us a reasonable estimate which included a warranty and a replacement of our old toilet. Erik was super detailed, friendly, and he went above and beyond in his customer service. He even put in some much needed reinforcement for the toilet installation. The owner Marco reached out to me a few weeks later to ask if we were completely satisfied with their work. Honestly, this company will be my absolute go to for all of our plumbing needs. I will refer family and friends and I cannot stress how happy I am with their professionalism, courtesy, and overall A-1 customer service. Don't waste your time looking around for plumbers, just make this one call and you will be happy you did!

Sam K.

02/12/2018 12:00:00 SA

Had a major clogg. It backed up to my showers and outside drainage. I called these guys and they came out within 4 hours and took care of the problem. They were honest and showed video images of the pipes before and after. Excellent work. Highly recommend them.

Warren W.

04/09/2019 12:00:00 SA

These guys are crooks. Take my words for it and do not use them. They swindle your money and leave you hanging with the job not done. At first I thought they were honest and did a good job until they left with my money and I had to get another Rooter to come out. After wards I learned a lot from the second Rooter and realized that these guys are trickery and I felt like a donkey's bottom.

Jesus U.

08/11/2018 12:00:00 SA

Marco and his team did an incredible job with a difficult site. I live on a hillside and sure enough, our sewer line had major roots and damage 40' away from the home down the slope. We decided to replace 80' total of sewer line starting from the top of the hillside. The professionals at Clean Out were able to get the job done in an afternoon's time. They used a trenchless method to pull the pipe from the top of the hill to the bottom and voilà, a brand-new sewer line.
Thank you for your hard work and professionalism! Highly recommend the sewer specialists for all your needs.

Aviva R.

5/20/2020

Thanks to marco and his team for coming out to our pharmacy with the greatest service ! Gave us full details on what was going to happen , then when the job was done , went over everything that was done . Explained each problem word for word . His team is great as well , they were fast and made it clear they werent leaving till the issue was fixed . HIGHLY recommend to anyone with plumbing issues .

Diane L.

8/20/2019

Great job explaining the problem and the repair options. Went above and beyond expectations. Chris and Josh worked very well together. Would highly recommend.

Suzette M.

11/29/2021

Everything that could go wrong at home went wrong this weekend. My washer burst full of water, my kitchen sink wouldn't go down, my pipes from washer drain seemed full of gunk, my septic tank was full after one month of cleaning.. Text Marco from Clean Out Plumbing, my new neighbor from work in LH and he sent someone right out to help me get these pipes taken care of literally. Erik came out to save the day. He was super friendly, smiling, clean (considering what he has to do in plumbing) and professional. He listened to all my concerns as I walked him through my entire mess and explained probably more than he needed or already knew being the profesional. He grabbed his tools and went to work with a smile on his face. Erik explained everything to me as he took care of the washer drain along the kitchen drain even taking a look at my sink from the bathroom explaining what could happen down the road and options. Washer pipes are clear and so is my kitchen running smooth. I honestly was so impressed with the outstanding professionalism, honesty and the most affordable rates around! I would highly recommend them time and time again. Thanks Marco and Clean Out Plumbing not only for being great business neighbors but now your customer as well!

Tanner H.

6/30/2016

I needed a re-pipe and these guys showed up and worked their butts off until it was done. They will be my first call next time I have any plumbing issues! Thank you very much guys.

Nathan P.

3/31/2019

Nathan came out this morning to fix a drainage problem with my toilet. After determining that my drains weren't the problem and my toilet needed to be replaced, I wasn't charged. I did have to hit up Home Depot and put in a new toilet afterwards, but Clean Out Plumbing gave me the peace of mind that my drains weren't the problem. They were timely, clean, and incredibly polite.

Joanne D.

08/08/2017 12:00:00 SA

Had a back up on Sunday afternoon from our main line which caused two restrooms to over flow. We do not have access to the main line other than through our roof and now a days most plumbers would not go onto your roof let alone work on a Sunday. I contacted Clean Out Plumbing and Repair and they immediately responded to our call. Chris and Jacob came to our rescue. They were not only professinal but we're the most mannered plumbers we ever came across. They worked efficiently to fix and repair the problems that were discovered and had no problem with going through our roof like other plumbers do. Absolutely reasonable prices for the amount of leg work they put in, which would have costed us way more in the long run had the problems not been discovered. I highly recommend this guys and will absolutely call them for any plumbing issues we may encounter in the future. THANK YOU CHRIS AND JACOB

Richard Rage R.

6/26/2017

Chris and victor came to my house on a Sunday with a good attitude. They answered all our questions and gave us such a good deal! Outstanding service! And really cool people! and state of the art tools. Will only use or recommend these guys from now on.

Warren C.

7/15/2022

I had a leak coming from the second story restroom that caused water to pool on the ceiling. It ended up coming through the living room ceiling and everything got wet. I managed to schedule clean out plumbing and they were able to fit me in the next day! The crew was extremely respectful towards me and took off their shoes when I requested them to. Even after laying protective film on the floor and I allowed them to wear their shoes, they insisted on keeping their shoes off. They managed to quickly diagnose the issue and provided me with an estimate. Nathan was detailed with what had to be done and guided me through the processes they'll be taking to fix my issue. Thank you again Nathan for helping me fix the leak! I would definitely recommend them for their quick response time, respectful crew, and detailed explanation.

Khanh H.

3/27/2023

My bathroom sink was clogged. I tried to snake it and pored draino to no avail. The clogged was much further down the line. Brian the tech came out and cleared as much of the slime and grudge as he could and even shows me the blockage on camera as it went deeper and deeper.

I called a another plumber prior ( I won't mention any names, but it rhymes with scooter) and they quoted me 3Xs as much for a standard drain cleaning. Overall pleased and will use their services in the future

Mike K.

10/05/2022 12:00:00 SA

I have to give a massive thanks to Chris and Jerry for unclogging my master bathroom sink that was terribly backed up. They were professional and efficient with their work. I would definitely refer them out to my friends and family for any plumbing work that may be needed. Thank you again Chris and Jerry!

LE B.

7/17/2019

So where to begin. Got a hold of Marco first in May 2018. The master shower wasnt draining. So Marco had Steven come out and he became my point of contact. Steven is probably the most honest person you'll meet in the Industry!! So he calls me and says the p-trap is gone (60 year old house). He says we can jack hammer the shower ... I said what?! He goes no worries we have excellent experience by passing that horrible mess and expense and go underneath the house and replace it that way. I said wow, when can you start! See pictures of them underneath the house. So they also after seeing our old lines said we needed a good descaling of our pipes. I said lets do. All turned our excellent and house became normal again.
Then right now July 2019 our other bathroom had same problems. So who do I call Marco. Who comes out Steven! So he knows the house by now. And says same needs to be done at this other bathroom. And while here he takes note of the clean out issue. I said can we put in the reverse clean out to the house that would resolve all kinds of issues and no more going on the roof. He said sure and gets me a break on pricing too!! Since the hole was already dug. Thank you Marco! So as he cleans out the drains Steven puts a camera down our sewer line and its gone. And then also from our curb to the County Main Sewer Line it's barely there. He says you are lucky if that is completely broken they need to break the street and get permits. As we know that costs$$$$ you get the idea! So by using perma lining to the County Sewer they saved me big time $$$$!!! And they also replaced the sewer line from the clean out at the house to the curb with pipe bursting another huge savings!!! So in all after having Steven and his crew at our house here twice over a 14 month period, just an A+++++ Experience!!! Will only recommend them and use them!!!! Want to thank Marco for responding to Steven when we needed pricing and crew to finish the job as this house has tenants in it. So speed is essential. Excellent company that Marco has created!!! And has exceptional crews!!! A class act company!!!! Also in one of the pictures you can see how they left the property, spotless after all the work!!!!

Danielle S.

11/12/2014 12:00:00 SA

Great service and very fast. Solved my drain issue and cleaned up after themselves. Highly recommend!

Troy A.

5/17/2022

I have had this service time to time . I live in an old house. Every time they came here I got a good deal and they provide a good reliable service. I recommend!

Jie V.

03/01/2023 12:00:00 SA

One of the absolute BEST plumbing services my family and I have ever experienced! This company is fast, responsive, professional, courteous, knowledgeable, accurate and straight to the point. They thoroughly explained our options while fixing the problem. Thank you JASON, JOSHUA and MARCO for your extreme professionalism and excellent service. I highly recommend customers use your plumbing services. A++

G S.

5/30/2018

I feel lucky to have called this family run business. They have invested in having up-to-date equipment, so they could show me exactly what was happening to my sewer drain. With their equipment they could pin point the problems, and provide me with solutions. I worked with Chris and his crew and they were great. I had my sewer line replaced and my main water line replaced by them. I thought Chris was young, but he was professional and knowledgeable and was one of the best contractors I had work on my house. A problem came up and I was impressed how they handled it. Chris had his business partners come out to make sure they addressed the problem properly. The owners Marco, Alex, and, Chris were upfront and solved my problem. Marco despite the fact he was having a baby, came out really quick to make sure I was taken care of. (Marco-thank your wife for me and congrats on your new baby).

Grant W.

11/05/2018 12:00:00 SA

These guys arrived quickly and got my clogged laundry drain cleared for me. Very clean and professional. I had an issue when the plumbers first arrived but Marco, the owner, took care of it quickly. He goes above and beyond to make sure the customer is satisfied. I will definitely be calling him for any further plumbing needs. HIGHLY recommended if you need a plumber.

Nick D.

7/25/2022

Excellent work, professional team. We found clean out plumbing via yelp. We worked with Nathan who showed up within a couple hours to clear a drain. Bad news...our 70 year old drain line had rotted and broke in several location. Nathan systematically went through options mindful of cost. He also used a camera to show us the damaged pipes. We were confident in Nathans assessment and had the drain replaced. The job entailed digging, jackhammering our bathroom and walkways, breaking stucco and drywall while replacing cast iron and clay drain lines. We had 8 people working over 3, 12 hour days. All professional, checking each others work. Nathan worked and managed the team well. Clean up was very good, stucco,drywall, tile and cement was replaced. We are pleased with the result and feel we paid the appropriate amount. We highly recommend clean out plumbing. Thanks to Nathan who is a trustworthy and good guy and thank you to owner Marco who reached out after the job was done to be sure we were satisfied

Gabby V.

8/18/2020

I recently had issues with the work a handy man had done for my bathroom pipes and was getting frustrated. By chance I saw a truck on the freeway for plumbing and I took the # down and had them come over. Chris came out and was very professional on the work he did and gave me a great price for the additional work if I decided to go ahead and repipe under my house. He also put the original amount I paid toward the bigger project. Chris and Victor were quick, efficient and very clean. I loved the work and would definitely give them more stars if possible. I will recommend them every chance I get.

Maria B.

01/03/2021 12:00:00 SA

Marco & his crew were phenomenal!! Professional, flexible and reliable. I would recommend this company above all others! Any future plumbing issue they will be the company I call!

Raymond S.

11/20/2014

This guy, Marco, deserves a 5 star for his service and professionalism and superb knowledge about sewer line etc...

We had him come to do cleanout back in May, and recently had to call him back again since the same thing happened. He was extremely responsive and showed up on time. He is definitely reliable. He assured me that my warranty is still good so I don't have to worry if the issue relates to the cleanout. He discovered an issue that is unrelated to the cleanout. He took pictures and filedthe sewer line as proof of the issue. I had him fix it. Pricing is reasonable, and I know that I can trust him to get the job done correctly.

Melinda C.

12/11/2022 12:00:00 SA

Good communication was received from Marco. I was given an appointment the next morning. My bathtub needed unclogging. Brian and McLovin arrived to do the job at my home. It was raining so BOTH had took their shoes off to not track in anything. They did what needed to be done. Fast and efficient with good communication. Good guys. A company I would recommend.

Starlina S.

06/08/2020 12:00:00 SA

I highly recommend their services! Chris is very professional, friendly, and honest. Josh accompanied him today and is also very helpful. We have used this company in the past and we will continue to call them in the future for any plumbing needs, small or big.

Joanna S.

7/18/2016

Hugo and his team did an amazing job. They were able to come out to my home to inspect/diagnose the problem and fixed it temporarily while I waited for him to return with his crew in a week. They finished the job in ONE DAY and worked late. They are professional and answered all my questions. Hugo will now be my go to plumber and I highly recommend him.

Joe R.

7/16/2018

Our kitchen drain was backing up into our shower. Clean Out answered the phone right away and were able to come out the same day. Bryan and his partner were friendly, professional, and clean (as hard as that is with backed up drains). Bryan also put a camera in the drain to show me the condition they were in. It was all done in less than 30 minutes.

Pete S.

11/21/2016

Called Marco on an emergency call because my shower was backed up and we needed it fixed so we can shower. He came on a monday night around 8:30 pm and took care of my issue.. I highly recommend going with him for any plumbing issue! Good dude and great service.

Diana O.

2/28/2023

I recently had an excellent experience with Clean Out Plumbing and I would highly recommend their services to anyone in need of plumbing assistance. I was having issues with my sewer backing up every few months and was getting fed up with constantly dealing with the problem.

Luckily, I found Clean Out Plumbing and they were able to diagnose the issue quickly and efficiently. They used a camera to locate the problem and cleared my drain for only $49.00! I was impressed with how knowledgeable and professional the technician was and how smoothly the process went.

Overall, I would definitely recommend Clean Out Plumbing for any plumbing needs. Their expertise and affordable pricing make them stand out from the competition. Thank you Clean Out Plumbing for your exceptional service!

Jacob Z.

08/04/2018 12:00:00 SA

Marco came out to our house to do a sewer line inspection for us. He was friendly and knowledgeable. He was able to do the inspection rather quickly and go over the results. At no time did I feel rushed or pressure. I would definitely reach out to Marco and his team for any future plumbing needs.

Annie L.

7/18/2018

I really hate to be writing this terrible review, but I would hate for someone to actually fall for their scam. I'm beyond infuriated while I'm writing this.

I recently got a new washer and the water started back flowing as soon as it started draining. Like everything else, I run to Yelp for help!

I sent out a very detailed email with pictures with my problem to several plumbers on Yelp (By accident actually. I only meant to send out one, but Yelp auto selected a bunch!) and Clean Out replied immediately.

First of all, I didn't notice their advertised $49 drain clean out deal when I sent my request. When they responded, I was told it was going to be $98 with a camera inspection down the pipe. I asked why the discrepancy, I was told the service goes anywhere from $49-$98. Whatever, I wasn't going to argue. They were able to come the next day (on a Sunday), which was great!

Two very nice boys showed up on Sunday a few minutes later than the allotted time I was told. The boys came in without any tools and without even inspecting anything, proceeded to explain to me how the drain works and why my drain is clogged. They informed me that there's no use for them trying to camera inspect or even snake the drain because it won't work and since they are so sure it won't work, they would hate for me to have to pay for a service that didn't work. They can't snake the drain because the p-trap is in the way and they wouldn't be able to get past it (dafuq???!!!). Sounds fair, right?

He then provided me with a couple options:

1) I can have someone tear down the wall and clean the pipe that way...but oh, how inconvenient that would be because I would have to then hire someone to patch the wall, etc, etc.... or

2) They have this very special machine, only about 4 other plumbers have this magical machine called a Picote Maxi Miller that can easily go past that p-trap (that apparently is so unheard of in a typical drain?) and clean out the grease that's stuck in those pipes. This must be a very special machine scattered with magical fairy gold dust. Other plumbers would charge me $1500+ for the service, but they will only charge me one easy payment of $1400. What.a.steal!

How stupid do I look? I may be pretty clueless when it comes to plumbing, but you know, there's these even more magical mythical things called GOOGLE and YOUTUBE.

These boys were very nice and polite and I appreciate them working on a Sunday. I'm definitely not bad mouthing these boys, because really...I'm sure they were just being told what to do. But where are the real plumbers??? They didn't even inspect anything, just eye balled that drain and told me it could not be done and my only option was this $1400 machine!!! I call them boys because I'm pretty sure my cat is older than them! But I digress, age ain't nuthin but a number. I wish them the best of luck and hope they become successful plumbers when they grow up.

C O N C L U S I O N:
I called several other plumbers, the one I finally chose, FIXED IT WITHIN 15 MINUTES BY SNAKING THAT PIPE.

I'm sure the owner will respond to this review. But just save it. You can't possibly dig yourself out of this one.

E D I T:

MY RESPONSE TO THE OWNER:
In my original message, I said I tried to snake it MYSELF. Obviously, I don't have the professional tools plumbers have. I never said I called another plumber. If I did that, I wouldn't have had this problem with your company. I never said our line was corroded. YOUR company told me that without even inspecting anything.

Option 1: This was not clear to me whatsoever. Which is fine, I did not mind if it was 49 or 98. You specifically said $98 with camera inspection. There was no mention about not being able to use a camera. It doesn't matter anyway because no inspection was done other than a quick glance at my drain which I attached photos of in my message.

Option 2: This was absolutely not explained to me as an option.

Option 3: This absolutely would not have been the long term final solution. For $1400, I can replace all the pipes that's behind that wall! THAT would then be the real solution if we're going by your logic and would have cost me a lot less!

Lastly, there was no charge for your service because you DIDN'T DO ANYTHING. You could have told me your solution through email and moved on. It was your choice to come here to up-sell. There was absolutely no point for your company to come here other than trying to up-sell me straight from the get-go.

Your goal is to provide long term solutions... Maybe your goal should be HONEST to your customers. I would believe you if you actually gave me the option have that drain snaked and not tell me it was an impossible task and it wouldn't fix anything. There was no misunderstanding or confusion here.

John G.

07/03/2019 12:00:00 SA

Great communication and knowledgeable team. They were able to diagnose my plumbing issue and were quick to fix.

Mark D.

7/22/2017

Called Marco after a few textsback and forth , unfortunately my home insurance who sent out this other plumbing company out of Manifee, Ca came out made a hole in my slab and busted my water line now without water for two weeks (now in litigation with them) So anyway Marco and his crew came out and redid my lines and fixed my plumbing issues. By the way DON'T be fooled by there young age they are very HIGHLY professional if they say what they say that they are going to do it they will give you options best for you and will follow through. I should of had him come out in stead of having the insurance send out those DUMMIES that messed up my home.I WILL definitely call them out for futute plumbing issues or refer them to my family or friends. Thanks Marcos ,Chris, Hugo and Crew (family) for getting my house plumbing issues back working. Sorry for the late review been busy wirh legal issues with the insurance and CSLB with the other plumbing company. THANKS YOU guys again
Mark

Marcia D.

8/18/2022

I had a problem with my kitchen sink draining. I reached out to them yesterday and they were able to come the next day. They Figured out the problem and we're in and out.

I would highly recommend to anyone. Thank you so much!!

Cathy G.

03/12/2021 12:00:00 SA

Marco was great from the beginning. He answered my initial request for a quote within minutes. He was very professional when he arrived to unclog our main sewage pipe that we had been dealing with for several days. His work is exceptional and couldn't of asked for a better experience with his plumbing company. Would definitely recommend him to anyone that wants a job done right.

Kevin M.

11/25/2019

We had a problem with the main line and it needed to be replaced. Had another plumber come out and broke our kitchen sink trying to snake it. Nathan and his team came out fast and answered all of mine and my mom's questions. (Senior: so this took a while but they were very patient :) ) great work, happy that we found these guys and would use them again!

Prabhu S.

04/06/2013 12:00:00 SA

The guy Marco kept his word and came by at 9:15 p.m. I had a clogged secondary causing my kitchen sink drain backed up all the till my secondary. He identified the problem immediately and recommended a long term solution for a good deal. He cleaned out my whole secondary all the way till the main sewer line and the clog was cleared up in about 45 minutes. He gave me a 2 year warranty for his service too.
Next time i have any problems with my drain system they are my guys..

Sonal P.

10/29/2019

We had some major plumbing issues going on with our bathroom. I called them on Monday and they were able to come out the same day. Chris and Josh came and they were professional and understanding about our worries and got to work right away to let us know what was going on. When Chris found the main issue he came to us and explained everything, gave us a pros and cons to all of our options. Chris knew i didn't know much about these things so I really appreciated that he was explaining everything to me and what it meant. We decided to continue the job with them because they were so trustworthy and helpful. They came back the next day at 830am and started the job right away. It was a big project so Chris wanted to make sure they came early to finish on time. He located the pipe and root that caused the problem right way. Then he started to clean the pipes out while doing that he found some more cracks. He brought it to our attention and once again he explained everything and our pros and cons. He suggested that we seal them and we did. Chris was able to get another group of guys to come the same day so we didn't have to wait till the next day. The guys sealed the cracks and chris was able to continue to repair the pipe. He did such an excellent job making sure that my house was fixed correctly. It was getting dark and I told him he can finish this tomorrow however he insisted that he wanted to complete this project today so we wouldn't have to worry about anything. After completing the job he ran the snake through the pipes to show us that everything went prefect. I would recommend Clean Out, especially Chris to anyone because they took such good care of my home. What I liked the most was that Chris did the work as if this was his personal home. He accomplished such a big project in one day and made sure everything went smoothly. Thank you clean out and Chris for making sure we were taken care of as if we were family!

SNAKE x.

07/10/2017 12:00:00 SA

Chris and Victor did an amazing job from start to finish. They addressed the situation immediately. After stumbling into a few bumps due to our old plumbing they handled it very professionally and took care of everything! Love their work and love the fact they have a good amount of warranty on the their handy work as well. Definitely will be doing business with them again and will be sharing their information with anyone who needs plumbing work done! Thank you guys very much! Continue your A+++ Service.

Michael G.

3/22/2017

What a great team! In and out within an hour and were honest and up front. Don't call anyone else... we won't! They come prepared for anything and offer solutions that won't break the bank. Highly recommended! See pictures!!

Ray F.

11/25/2019

Without a doubt the most honest Plummer I've talked to. Marco came and quoted me half of what the others charge. After figuring out the problem he decided not to charge me because the problem was very extensive and really needed attention. So he quoted me a price that again was far cheaper then all the local Plummers I called

Nelli C.

06/01/2017 12:00:00 SA

Seriously the greatest plumbing company ever!! After multiple No responses over Memorial weekend, for a backed up sewer line in a crawlspace, Clean Out Plumbing & Rooter picked up (after the first ring) and said YES! What a relief! With my toilet and shower backing up with sewer water, I was freaking out! They worked until midnight on Memorial Day, hydrojetted down the roof vent (no other plumber mentioned the roof vent). There was an emergency charge, which was credited towards my future work, and used. Chris & Victor were extremely professional, explaining every turning point, and ensuring I was satisfied with the service (like the other commenter mentioned; don't let their young faces fool you :p) . The prices are extremely reasonable, and they offer camera inspections for $49 ($99 roof access), perfect for property inspections! Overall, after calling 12 plumbers and putting a request through HomeAdviser, they were the only ones who pulled through. They will be my plumber going forward. A++++++++++++++

James H.

1/24/2019

Chris and david came out last minute to clear out a pipe, they were fast a professional. They were able to snake the line show us on video what the issue was. I would recommend these guys again. Thanks!

Mary C.

7/15/2014

Used Yelp to help find a plumber to repair clogged and root intruded sewer line. Hugo and assistant came out as promised. He did call to say earlier that he was delayed at another job. No worries since I was informed.

Although during the job the sprinkler line was broken the company repaired it. They used 90 degree angles rather than a connector. Although Hugo tried to explain it to me due to weight of the dirt, it seemed that 4 angles compared to one connector was a little overkill. Even my husband was stumped as to the reason why.

Company is dependable and tries very hard to explain what they are recommending and doing.

If they need to dig out a lot of dirt, have a tarp available since it will save the lawn underneath. This was a hint from another web service and it did save the lawn.

Would use them again.

Noel L.

11/26/2018

Chris and Nathan came by and fixed our issue and left the house leaving clean. Chris was very professional and extremely knowledgeable.

drea U.

3/24/2015

They were done in less than an hour. It was awesome. Cool guys, they walked me through the whole process. They stayed true to the 49.00 for unclogging the drain and scoping it. Put my plumbing worries at ease. Definitely working with them in the future.

Jessica G.

12/22/2018

Nathan and Daniel stopped by on a Saturday and unclogged my kitchen drain that decided to clog right before the holidays I was stressing but they responded quickly and fixed my problem right away ! If you need plumbers that can fix the problem and are fair with pricing call Clean Out. I am going to save them on my contacts and recommend to all my family members and friends!

Ambar A.

11/05/2019 12:00:00 SA

Was very pleased with Clean Out plumbing. They fixed the problem in my home in a timely manner.

Michele M.

3/27/2013

We had clogged drains everything was backed up, we called clean out plumbing and rooter, they came out showed us our problem, they did a fantastic job at a great price we highly recommend them

Elizabeth D.

11/21/2015

So thankful I called around and finally found this company on Yelp! We needed someone to inspect the sewer pipes for a home we are going to purchase and Marco was able to come the same day (that's very important as we were in our inspection period and wanted to move quickly.) He told me he needed to finish a job and would call when he was on him way. His other job ended earlier than expected and he was so kind to wait for me to meet him at the house. He found the sewer pipe entrance point easily and also said if the pipe entrance was on the roof (which he wouldn't be able to inspect) then he wouldn't charge me for coming out- super nice of him. It literally took him less than 10 minutes to get the job done and he noticed I was taking video to show my husband, then he said he could explain everything clearly with the camera inspection video so my husband could know what was going on too! So appreciated that and my hubby did too!! Thank you Marco!!

Liz A.

10/12/2021 12:00:00 SA

We have had issues always finding a plumbing outfit that would come out and actually repair our issues with a decent price and explanation of charges.
This company is different -they responded within hours of request, came out on time and actually explained what was happening and how the repair could happen and gave us an accurate quote. The work was done timely, and cleaned up after themselves and didn't add on any additional charges. They even followed up a few days later to make everything was still working. This shows me they care about the customer snd not just their bottom line. My husband is very impressed and now have passed them on to our family members too.

Marisol M.

6/30/2015

I had the pleasure of having Marco and his assistant
come to my rescue yesterday after a problem with my kitchen sink. Between the time I called and the time they arrived at my house, it had only been about 45 min! Aside from the timely fashion in which they arrived, they were straight forward about the issue, gave helpful advice, and overall gave me great service. I highly recommend Marco and his company. I will be calling them again for any other plumbing issues. Thanks, Marco!

Charles F.

8/28/2013

These guys are great! They got to my house 10 min early and worked all night to get my plumbing back in working order. Very informative and helpful. They did everything agreed to. I highly recommend these guys.Thank you, Clean Out Plumbing and Rooter.

Nathan F.

9/24/2021

Nathan was early and ready to get to work. He was professional and transparent in his findings and proposed solutions.

I highly recommend this company!

Jason C.

09/04/2018 12:00:00 SA

Awesome people to work with! They are punctual, honest, professional, communicative, and polite. I know those are a lot adjectives, but they are all true.

I had a clog in the main line. They came at 9:30am and fixed it within one hour. Chris and his associate was super professional and I couldn't have asked for a better experience. I definitely recommend!!!

Steve S.

09/05/2018 12:00:00 SA

I had Chris and his crew replace all the waste line under my house. The 1950's cast iron was so bad you could put your finger through it. It was a horrible dirty job and they did it quickly, correctly and with a smile. And, the price was excellent too. I am very selective about who works on my house and the quality of work that I expect. I can easily recommend these guys with confidence. This is a good bunch of guys.

Today, a few months after the pipe replacement, I called them back for a slow kitchen drain. They were here within five hours. Thanks again Chris & Dave.

Eugene K.

10/05/2022 12:00:00 SA

Came out to do a hydro jet job to clear out my kitchen sink. Very professional and knew what to do to minimize any risk of damage to my drain or floors. After discussing the plan, Bryant came in and did what was necessary to get my drain unclogged quickly and efficiently.

Isela M.

04/02/2022 12:00:00 SA

Hugo is awesome!!! Such great service and very knowledgeable with plumbing! Would definitely recommend this company to anyone local.

Laura H.

11/19/2016

(see edit)

From the initial phone call to job completion this was a positive, professional and pleasant experience. I had gotten previous estimates from two other plumbing companies and this company was best all around. They were here within an hour - Chris and Brian were very kind and explained things clearly. They were very patient with all of my questions, too.
They discovered tree roots had clogged my main drain and worked out a fair competitive price for the job. They worked efficiently and left the job as clean as before they arrived, if not better.

If I ever have future plumbing needs I'm confident they would provide the same excellent service. I highly recommend their service.

(edit)

I took a star off because they did have to return to fix what may have been the enitial problem. I'm not fully convinced I needed the extensive work done of lining the main pipe which costs far more because I still had the blockage after they were done. They were still kind and prompted.

Destiny L.

1/15/2018

Best plumbing company!! They give the best service and do a great job fixing the problem. I recommended to any that go a plumbing problem hit them up

Eric F.

08/05/2022 12:00:00 SA

A previous plumber bailed on a clogged drain due to there being no easy clean out. These guys game and cleared it from the roof vent in 20 minutes.they also came early when a time opened up. Highly recommend!

Richard M.

7/26/2014

My sewer lines backed up in to my hues flooding my bathrooms and my kitchen sink. They arranged their schedules to come to my rescue immediately. They were very thorough and made sure that I understood exactly what they were doing at all times. They even took care of some little things whenever there was a free moment. They provided me with all options and did everything they could save me cost without sacrificing quality. They completed the job on my sewer lines fast and professionally. I will definitely use their services again and recommend them to anyone I know.

Francine P.

12/13/2016

Absolutely the BEST experience! I called Clean Out on a Saturday morning with major plumbing problems. They came to my house promptly, diagnosed the problem and gave me 3 options to chose from in order to fix it. No pressure at all. Hugo and his crew worked all day and most of the night on a Sunday. They wouldn't stop until the job was done. The price was reasonable and they cleaned up after the job was done. Thank you so much!!

Mrs S.

9/21/2014

What seemingly was a simple call turned into a tough to find the right tech on a Sunday before 7am. Luckily yelp lead me here. Marco answered quickly, had service guy call within 10 minutes and even reschedule to meet with Us first. Upon arrival our fears met reality but he devised an action plan to meet our needs. Did we have to spend money? Yes. Did we want to? No- who does? We're we at ease and comfortable with doing so? Yes. Did we understand our options? Absolutely. Would we use them again? Yes. Honest, efficient and fast.

Paul T.

12/26/2016

I had a clog in my main line I'd been fighting with for a week, eventually I got tired of messing with it myself and called a few places for quotes. This company had the cheapest offer (both through a standard cleanout and a roof cleanout) so I had them come take a look. They tried going through the roof and couldn't get through the pipes, so they pulled a toilet and couldn't get anything from there either (our house has really rusty iron pipes). Bryan was determined to help me out and didn't want to do a main line cleanout installation if he wasn't 100% sure it would work, so they tried the roof again and finally found the clog underneath our master bedroom.

I should add that they weren't going to charge me extra for the toilet pull, while the plumber I had in to do our drain inspection before I moved in charged $125 just for that even though they failed to do anything.

It turned out our main line was blocked with rust and debris, and they would have to install a drain access port in order to clean it properly. The total price was a little more expensive than one of the other plumbers I got a quote from, but because of how hard Bryan and Chris had worked so far, how completely up front Bryan was with all of the detail he was seeing, and because it came with a service warranty, I had them do it for me. After they got the parts it took about 6 hours from start to finish, and the guys were more than cool with me checking in and asking questions since I tend to do all the maintenance myself. While I was hoping not to have to do drain cleanout install right now, at least it's done, and as a bonus our pipes drain better than they ever have since we moved in.

As others have said, they're up front with everything, they do good work and their men are very friendly. I'd strongly recommend this company to anyone with a plumbing emergency.

Joshua C.

6/20/2018

This guys was great !!!! I just bought a new home and needed a plumber to come out to make sure all the lines were clear. So of course I went to Yelp to find someone. This guy was on it! Super professional during our communication and showed up on time to the appointment. When he inspected the drain the old owners failed to mention when I purchased the house that they had just redid it about a year ago. From the horror stories I read on here all the time you would expect that he would have charged me for something, I mean he could have made something up or even charged me for his time. I even offered to have him do the drains in the bathroom but he insisted there was no need to and I would be wasting my money. Didn't even charge me a trip charge. I can't say enough about this guy. I will definitely call this guys again if anything goes wrong in my new house. Very professional and honest !!

Dan K.

12/08/2022 12:00:00 SA

Bryant was quick and personable in completing a kitchen sink pipe replacement and leaky toilet supply line replacement. I would recommend them for any plumbing needs!

Richie E.

6/24/2015

I had the opportunity to use Marco and his team to do a sewer line inspection. First of all, he's super friendly and was easy to book an appointment directly.

Although on the day of the appointment, he mistakenly mixed of the days and time of the appointment, he accommodated for it and rushed over to the home where he then offer an incentive.

Marco is passionate about his job and cares for his clients. I would recommend him to anyone.

Esther J. C.

4/15/2017

Brian and Chris were fast and hardworking! Thank you, guys, for unplugging our toilet and shower! You guys do the dirty work that many of us wouldn't dare touch and we really appreciate you! I will refer you to many other friends of mine!

Daniel S.

10/22/2021

I've use this company before in the past and I've had nothing but good things to say about this company. I called and once again Marco and his assistant cleared my drain which was hair build up and was in and out with in 20 mins. 5 star!!!! Prompt, professional, good communication and honest . Thank you marco once again for your help.

Lydia S.

8/31/2016

Returned my inquiry fast, made a trip to the property and we negotiated the job - which turned out to be larger than I'd expected.

He did what he said he would did it on time, and sent me photos. Thank you, Marco for a job well done. I'm satisfied, and so is my tenant.

Delia A.

08/06/2014 12:00:00 SA

First time writing a review and what a great experience with marco and his staff. They were extremely professional and friendly I will be using them again in the future for sure.

Hyunta K.

8/18/2021

The best plumber In orange county, belive or not I called many plumber for my issue on yard, only this team is know their job well, for me God send this team to me, specially Nathan and Marco are the best plumber in town. You never regret on your job if you hired this two man.

Thank you clean out team to solve the issue

Dan T.

11/06/2021 12:00:00 SA

Changed from one to three stars.

I found this company on Yelp where I posted my request for a whole house sewer hydro jet and camera. I was specific about the number of connections I needed cleaned out. I received a quote for $550 from Clean Out Plumbing and Rooter and scheduled the service.

When Eric showed up he explained he could only use his hydro jetter in two of my clean outs and he would only do one for the quoted price. I would have to pay another $200 to clean the second, despite the fact my scope was in writing on our Yelp conversation.

Eric seemed like a nice enough guy but I question the company's practices with the bait and switch pricing. Be warned that even a written agreement does not mean anything to this company.

UPDATE: Marco (the owner) called to apologize and offered to honor the pricing and complete the project next weekend. That said, after I described the root cause of my issue, he said there was a better solution to solving for the mystery rotten egg odor: a smoke test. I will research that and may even ask this team back to complete the work.

While I'm not happy with how things were handled this morning, my impression is that Marco and Eric are both knowledgeable and level-headed folks, and Marco really does care about his company's reputation.

Allan M.

1/25/2019

They came the day after I called and were early. They were pleasant and cleared the blocked drain in only 15 minutes. I would've given them 5 stars but the $49 deal on yelp and their website turned out to be only for outside work even though it didn't state that, so because it was indoors it was double that.

Michael H.

4/16/2022

Reliable and honest. Nathan the plumber showed up earlier than the appointment time, completed the job in a timely manner, and made sure everything was cleaned up prior to leaving. Add me to the list of satisfied customers. Thank you!!

Jennifer P.

06/02/2021 12:00:00 SA

Outstanding young man. Came to our home promptly after we called. Got right to work and it only took him a few minutes to find the problem and fix it. Cleaned up after himself beautifully. Very reasonable rates, and we shopped around! I think we finally found our new plumber! Ask for Nathan.

Josh O.

01/09/2017 12:00:00 SA

These guys Rock. Marco came to our house just under a year ago, and jetted our mainline showing us the video of the roots that decided to become buddies with the inside of our plumbing. He gave us a year warranty, sure enough here we are and they came out no questions asked to clean out the blockage, unfortunately our line had now separated and we needed it replaced. Next day they were out, minimal invasion to my front yard, and they got the job done quickly and we are flowing again! They are all super friendly and good to the kids too! Would definitely recommend to anybody! Thanks again Gents!

RJ M.

03/07/2023 12:00:00 SA

Had an emergency backup late on Monday evening in which our front bathtub was backed up to the brim. Reached out to COP&R since I saw they had 24 hour service and awesome yelp reviews. Marco answered the phone right away and said he could have someone out within 30 mins. Our plumber Bryant came by on time and quickly got to work. It was determined that the original plumbing underneath the house was on the last leg and needed repairs. Bryant ended up coming out the very next morning with crew and replaced all the original cast iron with updated plastic piping. Bryant and his crew did an excellent job and really take pride in the trade and their craftsmanship. Will definitely recommend and use COP&R for all my plumbing needs.

Jorge B.

3/31/2015

Both of my restroom sinks were backing up and they needed to be repaired ASAP! I found Clean Out Plumbing and Rooter on Yelp. They had great reviews so I decided to try them out.

I made the right decision, Marco and his crew came over the same day! I was in a hurry because I had too pick up my daughter from school and let Marco know. He said he would do his best and within 20 minutes they were all done! They cleaned up afterward and were very professional. I would definitely recommend them and will be using them in the future.

Lacey A.

03/11/2022 12:00:00 SA

Great company! Fast and reliable service. I called with an issue for my businesses and they were able to get to the problem the same day to get it fixed.

Manuel C.

7/23/2022

I noticed that water was leaking from under my kitchen cabinet. I thought there was a problem with the pipes or drainage so I called Clean Out Plumbing & Rooter. The very next morning Brian arrived and inspected the plumbing and we realized that it was a leak from the faucet. He didn't try to upsell me on anything, he was completely honest on what the issue was. I would completely recommend Clean Out Plumbing & Rooter.

Jennifer D.

4/29/2019

Great service !!! ask for Marco he'll definitely take care of you and make sure your alright with his work

Maria N.

9/22/2018

FIVE STAR's all across. Punctual, friendly, knowledgeable, quality work, and fair pricing. We had a foul smell throughout our house I figured we had a leak somewhere. Called up Clean Out Plumbing and they came early the next day. Marco and his partner checked it out and confirmed a leak in our kitchen water line. Turns out we had old, cast iron piping that was cracked. No problem; they cut out some stucco wall, replaced vertical line, ran all new piping to main line and cleaned up crawl space and patched wall. Very pleased with their work and prompt attention to my problem. Thank you again. Will definitely use in the future.

Brian O.

10/10/2022 12:00:00 SA

Chris came out today and was on time and quick with his service. Showed me the issue right away and cleared it up. Highly professional and respectful!

Jonathan H.

6/13/2019

Thank you for your service and quick response. I called them out and Chris showed up within less than the specified time. I had originally wanted my line snaked for the backup in my sink/shower. Upon the camera inspection Chris showed and explained to me what the problem was and how to resolve it. Pipes had more build up than I expected and Chris suggested I have it jetted in order to clean all the build up. He was honest and explained to detail what was causing the backup and what jetting can do for it. I wasnt charged for the snaking service and was just credited towards the jetting that included a warranty if the problem persist. All in all I'm happy with the service that was provided and will be doing business again in the future.

Helena C.

01/01/2021 12:00:00 SA

After our old toilets kept clogging with no plunger helping the cause long term, my husband and I decided to call. Not only did they have a quick turn around time to come to our house, they also explained to us what was happening. We haven't had any issues since.

They sanitize the area where they were working cleaned everything up as if they were never there. Also followed COVID-19 requirements with booties and mask and Marco Lysol the area where they worked.

I will refer them to family and friends highly recommend, found my go to plumber

Susann D.

11/12/2017 12:00:00 SA

Where do I start? I had big plumbing issues but these workers were on time, there team work was quick and efficient. They gave me a clean finish job and was glad to hire them for this job. Thank you and thank you yelp for helping find these guys!

David M.

2/23/2017

Good job. Professional, polite , articulate personnel arrived, did their job quickly and correctly.

Steven E.

3/24/2014

Just had a clean out services, hydro flush and a clean out installed. Marcos explained the process the entire way, let me view through the camera all the issues he found including a major line issue that required repair. Total repair was high but I was confident all needed to done. Marcos was trustworthy and friendly but professional the entire team time. I am not hesitant to recommend Marcos to everyone seeking these type of services.

Dennis M.

02/12/2018 12:00:00 SA

A great team of professional plumbers rebuilt a +50 foot area drain. They were prompt, clear communication and reasonably priced.
I had 5 estimates, some for more money, a few for less, everyone said it was a three day job. Clean Out did the work in one day. I''m so glad I went with Marco's crew.
In preparing to sell a 48 year old home, I've dealt with over a dozen contractors. This crew was by far the best.

justin s.

9/27/2015

We had the pleasure of having Marco come and Service our home. Marco installed a clean out pipe, hydro jetted our kitchen drain and snaked our bathtub. He is very professional, honest and wants to get the job done the right way. His work it very detailed from installing the pipes, stucco to wiping down my kitchen and bathtub. He took the time in explaining the situation and even drew out a diagram. I would definitely call him in the future if we come around with any other problems. We didn't feel pressured in making our decision. I would recommend him if you need some work done.

V V.

08/04/2021 12:00:00 SA

Very professional and efficient experience. They were thorough in explaining the findings, costs, and repair details. Very patient answering additional questions and concerns. Definitely, a customer-focused company! I am a Montebello resident, happy they serve my area.

Pax P.

01/12/2018 12:00:00 SA

Marco has helped us twice. He and his crew were very curteaus, easy to work with, skilled and not pushy trying to sell services. Marco took the time to explain clearly what options were available for us. He made sure we had all our questions answered to be able to make the right decision. I would recommend Marco to anyone.

Jeff D.

9/20/2022

I had a toilet plugged/ stopped up in the women's restroom within my business Located in Brea. Called several plumbers, no one could promise that they could make it the same day. When I called Clean Out Plumbing and spoke with Marco, he sent a plumber the same day. Marco was even able to give me a time frame. Chris came out and resolved the problem. The pricing was more than fair. Clean Out Plumbing be my go to plumber.

Ernesto R.

5/20/2017

Chris and Steve were great. On time, professional, and courteous. First assessment they believed was a grease plug. They put the camera in and determined grease was not the issue. Most other plumbers would try to upsell. These guys are solid. Wouldn't use anyone else.

T L.

06/06/2022 12:00:00 SA

This is the third time I got plumbing issue since I moved to la Habra area and every time I called Marco, he picked up my call right away and set up the earliest appointment available. If it's emergency situation, he would sent his crew asap. His work is professional and honest and the price is very good. Marco and his brother (Chris) explained the problem very clearly and gave me different options to address the problems and explained to me pro and con for each option. I would strongly recommended this plumber to my friends, family, neighbors, and everyone I know!!! Chris and his crew even saved my sago palm tree while tried to dig the trench to fix my sewer pipe. Greatly appreciated Chris and his crew for the hard work and extra effort to save my sago palm!!!!! Wish I can give 10 stars for this review!!!

Debi B.

07/05/2018 12:00:00 SA

I just had a service call from Clean Out Plumbing and Rooter. The technicians, Stephen and Nathan, arrived at my home on time and greeted me at my door with very friendly smiles and handshakes. From the first call that I made to Clean Out Plumbing and Rooter, I was extremely impressed with their approach to customer service.
Stephen and Nathan just sealed the deal for me! Apparently, what I thought to be backed up drains in my landscaping lines were actually normal for the lack of pitch on my property! Who knew? Certainly, not me! Instead of providing me with unnecessary services, Stephen and Nathan walked me through why I did NOT need to spend the money to hydro flush my system!! WHEN DOES THAT EVER HAPPEN???? How many times can you count on someone being so honest and looking after the consumer before their bottom line??? Hardly ever! That is why I am writing this review. although I did not have the need for their expert services, I did receive far more...honesty and integrity with a smile and some knowledge on the side. PERFECT! Thank you, Clean Out Plumbing and Rooter for your amazing customer service!

Rosa C.

2/16/2021

Nathan and Victor arrived promptly and took care a back up for us. They had to fig but put the grass right back where they found it. We couldn't believe what they pulled up! I would recommend them and would call them for our future needs:

Angel F.

10/22/2016

Hugo and Jacob are the best. Came out the same day and took care of the problem. Great service.

Angel C.

1/13/2016

Lucky me, make right choice. I like to check others review before I make decision, but still no guarantee. Marco is a honor guy, he explained to my husband the possible situation before he starts the job, and used high tech tool to work with it. During the process , my husband can see it through camera, the roots clogged the drain and to be cleaned. It makes everything very clear, know why , how. The price is just same as other regular , old style plumber, and he even spent more time to do it to make sure it's cleared. No hidden price , highly highly recommend Marco.

Lizeth P.

10/27/2016

Bryan stopped by my house on Saturday and helped me with our kitchen clog. I had recently been noticing a foul smell when I would wash dishes and then it stopped draining!! That's when I found Clean out plumbing!

Within 1hr Bryan & his apprentice was at my front door! Wow!!

Bryan was very friendly and showed me all the black sludge in my kitchen pipe that was causing all my problems with his camera equipment! Very cool! He recommended a high pressure water service I forget the exact name to clean out all the sludge from the pipe and I went ahead and got it done. It took them about 45mins and they showed me the pipe again and it looked like a whole different pipe!!

All I can say is thank you Bryan for all the help and informing me about what not to throw down my sink!! I will be calling clean out for all my future plumbing problems! 5 stars all around!!

Wendy L.

2/20/2019

Marco and his staff were amazing. They came out same day and resolved our problem in a few hours. We are happy to have a warranty for the work as well!

Bradley F.

09/11/2017 12:00:00 SA

Nice initially but didn't call back to confirm appointment and gave the run around. When my wife gave them a call said they never heard of her. Then call back and say they can squeeze us in. We're a young family with heavy schedules and don't like to play cat & mouse. Just not a smooth operation.
Maybe they are great plumbers but awkward beginning to a business relationship. We'll pass.

Mary F.

07/12/2022 12:00:00 SA

We had a sink drain in the bathroom that was almost completely stopped up. Bryant came on Saturday afternoon and snaked it three times (didn't clear it) and went on the roof and under the house and determined that a new drain line was needed. He gave us a reasonable estimate and Bryant and another gentleman were here today to complete the work. The 65 year old drain was 99% filled with corrosion. Bryant was easy to work with, they did excellent work, and cleaned up when the work was completed. I highly recommend. We will definitely call Clean Out Plumbing the next time we need a plumber!
M. Kathleen

Jr. G.

12/22/2021

Our older home needs upgrades to the existing pipes we have that are old and mixed with carbon steel. Bryant by far exceeded my expectations when diagnosing my plumbing issues. Although the repairs are very expensive I was not charged for the initial quote, inspection, and camera. Bryant literally crawled underneath my entire home to inspect the issues and also climbed onto my roof.
Most companies would charge for this type of quote. Not Clean Out Plumbing & Rooter as they already know the repairs are going to be very expensive so they waived my inspection fee and I'll now be hiring them as soon as I can afford the costly repairs needed. If you want an honest quote and plumbing experts they are that company who is all about the customer. Thanks again Marco and especially Bryant and his assistant that helped me out when I needed them. I will be contacting you all after the holidays! Thank you!

Monica C.

2/17/2017

Don't let their young faces fool you, the plumbers were incredibly professional and knowledgable. They came through for us when my toddler son decided to drop toy balls down the outside drain. Yikes!

It was definitely not the kind of money we wanted to spend, but they gave us a Yelp discount. They were very communicative and accessible. I love that they are local and that it didn't feel like they were gouging us for money. In fact, a small leak in a valve occurred on the morning they were scheduled to come that had nothing to do with our major plumbing problem. They told us how to easily fix it by just picking up a part at Home Depot.

I am not in a hurry to call a plumber anytime soon, but I will definitely reach out to these gentlemen again if need be to save the day.

Leann B.

08/02/2022 12:00:00 SA

Bryant was fast informative and great value for the price. I highly recommend his services.

Fay W.

3/26/2015

My bathroom tub was plugged up and I thought maybe my old stopper had broken off and fell down the p trap. I tried everything including going thru the access panel, snaking, pouring drano, pouring lye, used a magnet, and tried to hook with a coat hanger! Finally the slow draining of water eventually became a major clog and black stuff was collecting all around the tub! It was so horrible! I was so worried that it was going to be a major repair involving pipe cutting. Thank GAWD Marco came to the rescue! I was worried when he put the camera in and didn't see anything clogging. I'm glad he has all the equipment basic plumbers dont have. I was referred by Eddie the plumber (TP Rooter) who has great reviews as well but I needed a specialist. In the end, Marco used an industrial snake and magically did what I couldn't do and for a reasonable price ($125) Thank you so much, Marco!

K F.

04/06/2018 12:00:00 SA

Great service from Marco - He explained to us what our problem was and gave suggestions for how to remedy it after the initial repair. He also gave us long-term and short-term options to cater to our budget. I appreciate that he was thinking about what was best for us and wasn't being pushy about selling us repairs that we couldn't afford.

Kurtis L.

2/13/2022

We had a great experience with Marco and his team. We needed pipe bursting and sewer pipe lining done on our property, which is a really big job. After calling several plumbers around the area, we ended up going with the Clean out team. Bryant took the time to explain the process with us, answered all of our questions (we had a lot), and did not make us feel rushed with the decision. The job took two days, Bryant, Richie, and Mario were professional, courteous, and kept us updated throughout the entire process. We highly recommend Clean Out plumbers for their professional and honest work, friendly team, and reasonable cost overall. Thank you!

Miguel R.

11/16/2022

Hi found a leaking gas line going into my pool heater.I quoted several local Plumbers and Clean Out Plumbing & Rooter and with high confidence they said they fix my issue the very next day and with a very affordable cost.

When the technician arrive he was very clear on how he was going to make the repair. Once he finished the repair he left the area clean and neat. I would definitely use Clean Out Plumbing and Rooting again and recommend them to my family and friends.

K C.

1/14/2015

They came on-time and got my shower unplugged. Really nice great to work with. Would do with again.

Camille C.

11/06/2020 12:00:00 SA

So friendly and helpful! Called in the morning and they were able to service us the same afternoon. Definitely recommend this family-owned business!

Ci C.

10/13/2020

Great, quick, quality service!

Had plumbing issues back in February one night and was very worried as these are issues that need to get solved immediately. I quickly went on Yelp to find the fastest response time and best rated plumbing services near Whittier. I sent a few messages out and got a quick cheerful response saying that they can come first thing in the morning...& they arrived promptly! 2 men came and got right down to it. They were very communicative on what needed to be done and very straight forward with the pricing. We trusted them and they got to work and installed a new clean out & fixed it all up. They even came back a couple weeks later, free of charge, because it needed one last clean out. Having plumbing issues is never a good thing, but you really get what you pay for, and they showed up with a smile and the right tools to ease your anxiety. Very efficient! Overall, very happy and impressed with the quality of service. Highly recommend.

June Y.

10/10/2013 12:00:00 SA

With plumbing problems, the situation can get a bit messy (puns, puns, puns!). Thankfully, Marco and his associates are very thorough, helpful, punctual, and professional when it comes to this stuff. He brought out the camera and showed me just how clogged up the pipes were. He suggested the hot water flush service (it's called something more impressive - I just forgot) and I went with it. After the boiling hot water was jetted inside the pipes using his rig, he inserted the same camera again and the footage showed clean, totally unclogged pipes.

Why 5 stars? He effectively showed me what the problem was, provided an effective solution, and provided video evidence afterwards to prove it. Marco is not just another plumber who says that should do it - he shows you on video that it was, in fact, done. I really liked that.

Afterwards, he power-washed the mess that came out of the pipes, I paid him, and we both went our separate happy ways. Highly recommended. :0)

Lois L.

7/17/2018

A few weeks ago, my sewer backed up. I knew it had to do with the city lateral pipe. I hired a plumber based on his reviews but didn't realize he didn't hydrojet or work with perma liners. I wasted $75 on that as he temporarily snaked the sewer. Then, he called his partner to do camera inspection and give me a quote on the liner. Another $70 down the drain as he confirmed it was tree roots penetrating the city pipe. This plumber gave me a $6,500 quote for the liner and no other suggestions.

After I googled online and realized hydrojetting was a temporary, yet effective fix, I contacted several plumbers for quotes. Marco's price was the cheapest. He responded immediately and came the next day as requested. He serviced my sewer and gave me a better quote for the liner. Two weeks later, I contacted him and got my city lateral pipe lined with the trenchless permaliner by Steven. I highly recommend them for any plumbing needs.

Juan G.

01/10/2022 12:00:00 SA

We don't even know where to begin with this company. From Marcos sending out one of his techs (Bryant) late in the evening (on a stormy night) to get us going again because our main was backed up. To Marcos and his crew coming out again and fixing our cracked broken main line. His team didn't hold back either. From arriving early morning the following day to dealing with really cold weather, the guys worked their butts till late at night. This company takes taking care of customers to another level. Also, with Marcos getting us the best price, he could, with all the work that was needed, we couldn't go wrong with Clean Out Plumbing. I would definitely recommend this company for any of your plumbing needs.

William Y.

06/01/2019 12:00:00 SA

Thanks Nathan and Victor for coming out today. We had a bad smelling odor coming from around our clean out drain in our wall. So I assumed it was a backed up sewer so we scheduled an appointment with Clean Out Plumbing. The guys showed up on time and were very professional. They assessed the clean out drain and crawled under the house to see if there were any leaks. No leaks. They suggested I open up my drywall as the smell was more of a rotting smell. So I opened up my drywall and they were right. Got the rotting rodent out of the wall and the smell is gone. Thanks again guys.

Fegiel Q.

5/13/2016

Did a request thru Yelp and they called me right away! Made an appointment and they are very punctual on time. He told me 1:30 and was here by 1:30. Did his job on 2 sinks and he was out. Price was very reasonable and pipes were clean and no issues. Great job! I definitely would recommend them to anyone

Kathleen G.

9/16/2021

My husband and I are realtors and use Clean Out Plumbing and Rooter for all of our sewer inspections. Their team is honest and have more advanced solutions for sewer line or drain issues. We trust them so much that we use them on our personal properties and refer them to our family and friends!

Anderson L.

09/07/2017 12:00:00 SA

Bryan and Steven were professional and prompt. They clearly articulated the issue with my drain, and provided options for next steps on how to address the problem for the long term. No hidden fees or costs. My issue was resolved satisfactorily, and overall I had a positive experience with them. Good business and recommended!

Just Call Me J.

03/04/2015 12:00:00 SA

Called Marco and about 4 other companies for installing a clean out and hydrojetting the line. Marco was one of the most reasonably priced, but more than that, he was the only one that offered a solution that didn't involve destroying our hardscaped driveway! His solution, since it was close enough to the garage, was to install it in the garage and tunnel underneath to the spot needed. Genius!

Installation was flawless and the entire experience was great. He spent time showing us the before and after (root intrusion before; clean as a whistle after) on his awesome camera setup. Down to earth, honest company with a eye for customer service. I'll be using Clean Out Plumbing & Rooter for all my plumbing needs from now on!

Rudolfo R.

12/27/2022

Our technicians Chris and Jomarco, were courteous and professional. . They diagnosed the problem, conducted the repair and left the work site spotless. Chris even gave a few tips to prevent a reoccutance. . This company is now on my go-to list Thanks guys

Jimmy H.

10/15/2016

These guys are amazing. Ran a 25 foot snake down my clean out and fixed my clogged pipes. Will highly recommend them to others. Was very apologetic for showing late, so they did not charge me their usual fee. Great customer service!

Abraham T.

1/20/2022

Good service. Quick response time. Competitive pricing.

Definitely will use for future projects/needs.

Would recommend to anyone in the Whittier area.

MM H.

4/15/2023

This is the third time I used this business. They did very good jobs with re-running sewage lines. The last job was replacing lines of a house which is on a concrete slab. Nathan has a great skill and the technology called trenchless pipe bursting. I did not need to redo the whole house flooring. The first two jobs I checked the price was reasonable. It is pleasant to work with Nathan.

Leen Z.

11/14/2017

Marco and David were friendly and knowledgeable. Prices were fair and I appreciate their honesty. I will use Clean Out Plumbing & Rooter forever. You should too.
Thank you very much Marco and David.
Your magnet is on my fridge.

Justin H.

02/09/2018 12:00:00 SA

Awesome awesome experience! After messaging with Marco's with my questions, Marco and Victor came out the next day to handle my slow draining sink. Within 10min they were done. Very fast and professional, great prices, friendly. Overall very satisfied and I definitely recommend Clean Out Plumbing & Rooter to anyone who needs great service and results. Thanks again Marco and Victor!

Charmaine G.

10/25/2021

I have been using CLean Out Plumbing since 2015. Hydro jetting my main pipe usually. This past week my kitchen sink was so backed up, not even a cup of water would go down. I don't have a cleanout pipe because the idiots that poured cement in my patio covered it over. So my niece call a few other plumbers while I was out of town. Two different companies came and even if they were informed of no cleanout before coming, they said it could not be snaked. One company quoted $225 to go through the airpipe. Another company said it would cost $2000!! to install a new cleanout.
When I got home, my niece told me about these quotes. I called Clean Out Plumbing and Chris quoted me $95 without a cleanout. He snaked it through the pipes under the sink it cleared nicely. We talked about having a cleanout installed in the future. Now this is honest to goodness great customer service and not trying to get blood out of a turnip.
Thank you so much Marco and Chris.

P.S. Don't let Chris's baby face fool you- he knows what he's doing and is completely professional.

m g.

11/28/2017

Marco and Steve came out to an old 1950 house which had some very complex shower drains under the crawl space. The job originally was to replace old clogged galvanized pipes with PVC. The job was complicated by a 1 1/2 pan hole which is no longer sold in California. His integrity was he'd complete the job to code, be honest with his customer vs. cut corners to get paid with possibly leaks in a couple of years due to poor workmanship.

We have all seen or heard of plumbers that tell you a good story but a year later, you learn he pulled a fast one on you.

Well, Marco's crew isn't like that, they treat the job with the UTMOST CARE! Thank you Marco and Steve for being so persistent in getting this job done correctly when I was very nervous since it took 4 visits as he tried to find the 1 1/2 pan that is no longer available and he honored the original price quoted!

Aaron H.

03/06/2023 12:00:00 SA

HUGO!

Hugo was very knowledgeable and was able to diagnose and speak intelligibly about my tankless water heater situation remotely. He was quick to follow up, replied to text messages, and went out of the way to tell me the correct parts I would need to complete my project. He was not pushy with making the sale, but showed ownership by focusing on making sure I was informed about the right parts and how to execute. Will definitely be requesting Hugo going forward.

Patty F.

9/15/2018

While doing a load of laundry, water started to back up into my shower and bathtub. I submitted a request for quote and Marco was quick to respond. Set an appointment for the next day and was happy to see Chris and David called me to let me know they were on the way and arrived right on time. The guys came in to diagnose the problem and determined root growth was causing the issue. They showed me the problem on a monitor and recommended hydrojetting. I also had an issue with water backing up into my dishwasher when I washed dishes in the kitchen sink, they fixed that as well. The guys were so efficient, made several recommendations on how to go about fixing the issues and proceeded to take care of the problem. Also, both Chris and Dave were super nice and event took time to pet my Golden Retriever who loves people! So happy with the services and will definitely be calling them next time I have any plumbing issues. Thanks guys!

Sarah R.

4/16/2015

Really glad I was referred to Marco and his team! Marco was just great. He was able to get a monster of a job done very quickly. He does a high quality job. I know I got a good deal, too - he had no problem with my calling around before I found out it was a good deal! He even made sure I knew what to tell the other bidders.

Marco took photos/video of potential other problems just to make sure I knew and told me about how much it would cost with him in case I want to shop around. How nice is that?!

If you want a job done right in a reasonable amount of time and for a reasonable cost all with a smile and friendly attitude, you have found your guy. Couldn't be happier to have found my go-to plumber!

Jannelle D.

12/26/2022

We have a house built in the late 1950s. We knew we needed to get some work done on the main pipe for our home, but we knew it would be a big job. It got to the point where we could not ignore the issue anymore. We called this company and Steven, and his crew came out and put a camera down. There was a lot of root damage to the pipe, and it was not wide enough to be able to flush it out with a hydro jet.

Steven gave us a few options that he recommended. We decided to replace the pipe in the property with high density seamless polyethylene pipe. This pipe went from our street and connected out to the city system. We also put in an access point for future use if we need to clean out the pipe.

I am amazed at how easy this project went. The communication and the entire crew were kind, friendly, easy to work with, on time and knowledgeable guys.

Our next plumbing project is going to be a big one. I have been dreading replacing the entire piping in our house. It needs to get done but honestly, I feel better about doing it now since I worked with this company. I think it will go smoothly. Now I just need to save up for it.

Quy L.

3/13/2023

I called, they came 2 days later, they cleaned main line and camera, 50 bucks.. will call them back for future needs..

Diana N.

4/28/2016

I just had a water softener installed and was told my main drain was slow and backing up. So I thoroughly researched YELP and came across Marco whom is very professional and honest. Sure enough I needed the Hydro Jet cleaning a snake wouldn't have did the job and I knew that. Long story short. Marco and his assistant got it done for a great price and fantastic warranty. Thank you Marco and helper!

Dave K.

11/17/2021

Didn't use the company because they gave me an honest reply about not having to have a problem that I thought would need to be looked at. Thank you.

Mike B.

1/17/2016

I got a call from my tenant and the shower drain was clogged, I hopped online to find a local plumber which is a scary thing to do if you pick the wrong one, so you just do your best to hopefully pick a good one who won't take advantage of you and rip you off. Clean Out got good reviews so I called em, I spoke to Marco and you could just tell he knew what he was doing and assured me he was an honest plumber. He was able get out the same day, held true to his time line, communicated well with me and my tenant. He made the repair and recommended a better solution so it won't happen again, or for at least the two years he guaranteed his work. Marco & Clean Out are now in my phone address book so I don't have to worry about picking the right company next time, thanks Marco....

Andre Z.

8/15/2018

I was experiencing a loud water noise coming from my toilet every 10 minutes, so I decided to go on Yelp and Messages different plumbers on my Yelp account to get different estimates. Marco responded almost instantly through messaging which is very rare and explained that they are a sewer and drain cleaning company and do not work on plumbing fixtures but explained that he could help me over the phone and that it would be an easy fix with the $7.00 part at Home Depot.

After being on the phone with them for under five minutes he was courteous enough to send me a picture through text and explain to me step-by-step on how to install the fluid master for my toilet. He was courteous enough to tell me to call him when I'm installing it, and he would guide me step-by-step. Once again thank you Marco for all your help over the phone, and if I ever have any drain issues I will definitely be giving Clean Out Plumbing and Rooter a call!

Myrna G.

07/03/2023 12:00:00 SA

Came out and were honest about our toilet issues, have to appreciate that!! We'll be using them again for sure!

Alex K.

12/21/2014

Had a clogged sewer drain, Hugo was out within a few hours and had it cleared quickly! Fast, Professional, Friendly!

T H.

3/18/2020

On time, courteous, polite, and hygienic, which of utmost importance today! Thank you Nathan and Victor

Paul B.

8/17/2019

Chris and his team were awesome. They came and got the job done in the time they promised- even when more issues arose during the process. Chris kept me informed the entire process and advised me on next steps. He made what should have been a terrible/stressful day into a positive/easy day. Had multiple quotes from other plumbers and Chris made it easy to put my confidence in him. He knew exactly what needed to be done and executed it as he said. Now that I found Clean Out plumbing and rooter, I will never have to go through the process of getting multiple quotes for my drain needs- I know who I'll be calling!

Tom K.

6/19/2022

We were getting ready to go out to dinner on a Friday afternoon when suddenly raw sewage of the worst kind started flooding out of the downstairs toilet and into out living room. This was clearly much more than a clog that could be plunged away so I reached out to Clean Out Plumbing to see what they could do for us. They responded to me within 5 minutes and had someone out to our house 30 minutes later. Bryant immediately took control of the situation and started investigating using an arsenal of gadgets including snake cameras that fed into a live video display and a sonar device that pinpointed exactly where the blockage was. After hours of investigating he was able determine that the culprit was a large banana tree's root structure that had grown down into the main drainage line. Once the tree was removed Brian and his partner made short work of replacing the damaged pipes in addition to boring out the existing pipes to ensure there was no more potential blockage. They also installed a clean-out so that the system can be accessed in the future if needed without having to remove the toilets which is what we had to do in this case. There were many things that impressed me during this engagement from the utmost professionalism when dealing with the environment to receiving constant updates and feedback as each step was taken. What impressed me most of all was the determination Brian showed when getting to the bottom of the issue. It wasn't easy at all and the investigation lasted hours but he finally figured it out while showing no signs of frustration or discouragement. As a bonus these guys were the cheapest amungst 3 additional estimates I received to perform the repair work once the problem was determined. To be honest though I would have gone with them even if their estimate was higher based on the super positive experience I had with Brian during the assessment. Cheers!

Ray M.

5/29/2023

These guys are awesome! I called them on a Monday morning and within in an hour they arrived to take care of the plumbing issue I had.

Definitely recommend them!

Ruby C.

1/28/2023

Absolutely great service! This is the second time I had to reach out and both times I had a pleasant experience. Marco was quick to respond to messages (on a Sunday night) and was able to get someone out to me the very next morning.
-The first time,Nathan came out to fix a leaking pipe. He was on time, very professional, and left everything looking nice and neat. (Pictures attached)
-Today, Erik came out to check out my clogged bathtub. Turned out the clog cleared itself out and no work was necessary. He did not charge me for coming out and was also professional and on time. 100% recommend

Rachel J.

12/27/2022

Matt was very thorough and helpful. On Christmas Eve our toilet backed up into our bathtub creating a stinky mess. We called around getting outrageous quotes up to $500 and Clean Out plumbing quoted us $49-$98. They were very accommodating to our timeframe and came out quickly and easily cleaned out our clogged drain. Matt was very informative on how to prevent it from happening again and went through the video with me showing the issues of our old pipes. (Our home was built in the 50's) We know it is just a temporary fix but felt confident in using them in the future to get more of a permanent fix once we figure out financials.

Mom S.

11/13/2018

Just WOW! Problem: Main toilet won't flush and bathtub slow drain. Called on a Sunday (figured I'd set appt for some time during the week) and spoke w/Marco. He said we can be there in a few hours. I said will it cost more and he said no. Chris came out, on time, assessed the situation and gave me a (what I feel) reasonable estimate on the spot. Very professional, polite, honest and explained the entire process and what we should expect. Was very pleasant and patient in answering my million and one questions. He and his co-worker came back the next morning on time as promised to complete the job. Thank you for being very informative throughout the process and completing the job in a very timely manner. I'd call them back in a heartbeat if needed and would recommend them to friends and family.

Tim T.

5/28/2020

Fantastic team that came out to service the main cleanout. Not pushy, polite, and very knowledgeable. Would recommend to anyone needing plumbing service. Great Job guys!

Curtis D.

04/09/2019 12:00:00 SA

Kept having washing machine backup/overflow. Chris came out within a few hours prepared to clear whatever blockage was in the pipe and possibly water jet if needed. After watching the camera snake myself we all observed the problem was much worse, our original galvanized pipes from 1959 had essentially calcified to the point to where the camera was giving a warning to not advance, that there was barely any trim for anything to flow through anymore. They were essentially permanently clogged, thank you La Mirada and your hard water. Chris and his team came out the next day and replaced all our galvanized piping at a great price. They were upfront with all services they were performing, gave photos and updates constantly and finished in a very timely manner. This is why I love local business, at no point did we feel we were being taken advantage of or were getting anything we didn't need. I highly recommend these guys for any and all plumbing needs you might have, I will be recommending them to any friends/family who need plumbing work done. Thank you Chris and crew very much

John S.

5/25/2017

Marco came out two hours after my phone call and thought he would need to hydra blast the inside of the pipe which is very expensive. Fortunately, he was able to clear my blockage without that and did not even charge me. Said to call him back in the future if I needed my line hydra blasted. Not too many plumbers do free service calls!

Alexis R.

10/01/2020 12:00:00 SA

This review is from Sylvia Villarreal

- AMAZING SERVICE. Today was one of the hottest days and we had a back up in our plumbing. Clean out plumbing & rooter responded and came out as quickly as they can to help us out. They communicated very well with letting us know what was going on, as well as letting us see exactly what was going on in our pipes. 100% would recommend this service to anyone I know. Very good Service.

Andrea K.

05/06/2018 12:00:00 SA

We had an issue with an offset in our main line that would create a back up every so often. We decided it was time to get it fixed, so we looked around for a quality team at a reasonable price. I called Marco with whom I had a clear, unrushed conversation about the issue we were having and what it would take to fix it. His estimate was less then a few others I had obtained and his reviews are so good that I decided to go with him. He was ready to come out the next day to fix the issue! Wow! Instead we had to schedule for a Saturday as my husband and I work, which Marco was perfectly fine with. They showed up early, which was great, and promptly started the job. Marco has quality & up to date tools, a professional appearance and attitude, he is highly skilled and works efficiently. The team he had with him were also very knowledgeable, clean, efficient and very professional. I would recommend them to anyone! Thanks guys!

Jessica G.

07/11/2016 12:00:00 SA

Marco and his assistant are very professional and friendly. I don't quite know much about plumbing, but Marco was very knowledgeable and explained everything in great detail to help me understand.

I love the fact that he was able to show me through a camera exactly what the problem was (a bunch of roots that grew through the pipes) and how clear the pipes were after he pressure jetted. It was amazing seeing how his experience and the proper equipment solved my plumbing issues within 15 minutes.

Marco is definitely not your typical plumber. He doesn't give you the run around like other plumbers do. He gives you honest answers with excellent results for a very fair price. I felt completely comfortable and satisfied with his services and would definitely recommend Clean Out Plumbing & Rooter to everyone!

Victor A.

1/28/2019

I had my sewer line start backing up the whole house, so I started looking around for a plumber. I called Clean Out Plumbing and Marco explained how he worked. He was very honest and upfront about needing to camera the line before making a recommendation. Marco came out and showed me that I had 25-30 feet of dirt and roots clogging my line.

After showing me the issue, he gave me three options, the temporary fix, the bandaid fix, and the permanent fix. I really appreciate that he gave me all three options and was willing to do any of them. He didn't go straight to the most expensive fix, but instead he gave me options.

I ended up going with the permanent fix, he came out with his team and replaced 70 feet of sewer line and installed 2 new clean outs. Marco walked me through the whole process and even came back to fix my uneven lawn. I would highly recommend his business for any plumbing job.

C K.

3/14/2021

Very honest. They were able to snake a line behind the bath sink for $99 when two others were asking for $300-400. They also recommended far less repairs than others. I would do business with them again. And, highly recommend them to others.

Bobby

Jennifer G.

02/08/2022 12:00:00 SA

Amazing team of honest plumbers! We had a clean out issue back in August 2021, where the clean out was located above the pool area. It was an incredibly difficult location. They were very professional and stayed for a long time to complete the job, even bringing more guys to help. Super impressed! We are repeat customers and called them again for a toilet issue, Bryant took his time being incredibly thorough with resolving our stoppage. Note to self make sure teens understand what happens with over usage of toilet paper! Thank you again for your honesty, we will continue to refer business!

kristen k.

08/08/2023 12:00:00 SA

Responsive, punctual, quality work and competitive pricing... what more could you ask for? We chose clean out after getting quite a few estimates. We had a leak in our main water line and it was very easy to get an quote over the phone. Erik was our tech who arrived with his team the next morning. He made sure to clearly communicate the plan to resolve the issue, what materials he'd be using, and gave me plenty of heads up before the water would turn off. The team cleaned up great and took plenty of care with the landscaping that inevitably had to be disturbed while replacing the line. I'm very happy with the work and definitely know who to call for any future plumbing needs. Thanks so much!

Ruth W.

9/28/2022

I appreciate Marco. My house is kind of old so there are a lot of issues. Marco is always very efficient. He instead a new sewer. The whole process only takes a afternoon. His work is excellent. The price is fair Compare with some big plumbing companies. He also gave good suggestion to prevent further problems. I used his service Three time. He is always on time.

Azucena L.

07/02/2014 12:00:00 SA

I had a clogged shower, looked on yelp for a plumber and found Marco at clean out plumbing. He was really nice over the phone and told me Hugo would be coming out to fix the problem.

Hugo and his nephew were great. Showed up and had the problem fixed quickly. They're true professionals, take the time to explain what the problem is and let you know what your option are. Another BIG plus is that they're affordable, and the work is well done with a warranty.

From now on I will definitely call Marco/Hugo for any of my plumbing problem.

Thank you Hugo for fixing my clogged shower:-)

Alberto G.

8/18/2020

Our Redfin realtor recommended to inspect the plumbing. Sure glad we did and where given information that got us to address major issues. Chris and his team worked with us to set up the work and assured us that they would take care of us. These where not only words, but actions that we appreciate very much. Highly recommend them to take care of your plumbing needs.

Vanesa V.

07/12/2022 12:00:00 SA

I will definitely be using this business again in the future!! They quoted me the best price to other competitors. Nathan was friendly and professional. His communication was very efficient kept me in the loop on arival time and arrived on time. Wpuld definitely recommend

Judy C.

05/03/2023 12:00:00 SA

The owner of the company contacted us to let us know that they have updated their policy. If the clean out was unsuccessful, then they will not charge for the visit. They have since refunded us $98 for the visit, which was fair, and we are glad that they changed their company policy.

Melissa C.

05/10/2021 12:00:00 SA

Harpo came out to inspect our water pressure and take a loo at our toilets and he didn't even charge us! He recommended we get new toilets and told us the kind to get. Harpo is the BEST, highly recommended, honest, prompt and great to deal with!

Mike L.

01/02/2021 12:00:00 SA

After the recent heavy rains, our home secondary line plumbing system and sump pump could not handle the influx of water so the rainwater mixed with soot overflowed from our bathtub causing water damage to our laminated flooring.

We needed a solution right away. Seeing the 5-star reviews, I decided to give Marco, with Clean Out Plumbing, a call. Marco was able to come the next day with his camera snake to diagnose the problem, right then and there. He was able to address the problem and fix the clog that caused the back up of water in the bathtub, but told me it was only a temporary fix until the piping became clogged again and the next heavy rains come. He was straightforward and professional. He took his time to explain and drew diagrams so a layperson would understand exactly where the piping got clogged up in the secondary line. He was also willing to write up a plumbing report with recommendations and explain the issue thoroughly with my home insurance adjuster over the phone. I knew Marco was a busy guy but even so he was patient, answering my questions. He was straightforward to the point. I wanted to make sure the problem would not come back later so Marco did not try to upsell me or push me to make a decision on a Maxi miller piping treatment initially. He encouraged me to do my own research and get back to me, which I end up deciding to move forward with the treatment repair. It was pricier than I had thought but his 3-year warranty coverage if any problems came back, he would come and take care of it at no extra charge. He was also a licensed plumber. This gave my wife and I some peace of mind. Would recommend...even during time of COVID-19 pandemic, he and his assistant all wore masks and shoe covers. Would recommend

Mac C.

6/28/2023

It's no wonder Clean Out Plumbing and Rooter have hundreds of 5 star reviews. They beat out the competition with their great service and prices. I paid $49 for a drain clean out. My kitchen sink was not draining so I troubleshooted everything before calling the experts. I disconnected and cleaned out all the pipes and I even went to home depot and got a Ridgid 25 ft snake, but still my sink would not drain. At that point, it was nearly midnight and I went on yelp. Marco was the first one to reply (to my late night quote request) and give me an upfront price for drain clearing. He was available the very next day in the morning between 9-930am.
Sure enough two guys, Nathan and Manuel pulled up in a nice professional Mercedes work van all covered with the company logo and their $49 drain clean offer.
I felt confident I went with the best choice. I gave Nathan and Manuel a summary of what I did to troubleshoot and they were able to get straight to the issue. The problem was behind the wall. So they brought out their 50ft snake and cleared my drain in less than 20 min. They were clean and careful and left everything back the way they found it and were on their way.
I'm recommending these guys to everyone I know.
Thank you so much.

Suzy G.

05/08/2023 12:00:00 SA

Clean Out Plumbing helped us out last week with a nasty clogged up bathroom sink. They had to cut some piping, which exposed a dime sized hole that the pipe had been reduced to. They replaced the plumbing, and now the sink works beautifully. They did a great job answering our call quickly. The guys were also polite, professional, and knowledgeable. They left everything clean before leaving. I'll likely be calling Clean Out Plumbing for a major plumbing job on my kitchen when we remodel.

Kenneth Y.

7/24/2023

I requested some plumbing done to my shower and Chris and Jerome came through and helped me out with the quickness! They're Awsome dudes and I'll for sure be coming back whenever I need some plumbing done. Thanks guys!

Cathie L.

7/28/2015

It's hard to find trustworthy vendors so when you find one you make sure you save their number! Thank you Yelp for leading us to this great company. Hugo and Felipe were absolutely awesome - these guys know their stuff and will offer you reasonable pricing for the job. Quick, reliable, knowledgable, compeyent, professional and friendly - everything you want in avendor. These will be my go to guys for all my plumbing issues going forward! Thanks Hugo and Felipe!

Matt R.

10/16/2015

Thank you clean out plumbing and rooter for all your help the other day .
I spoke to Marco over the phone which in fact was very knowledgeable in sewers so I felt very comfortable calling him, after explaining to Marco about my toilet overflowing and would not stop coming out he was there within 25 minutes and was courteous enough to leave his job site where he was in Whittier and go to my house to help me stop the water from coming out of the toilet.
He use the camera inspection and diagnose my issue within 15 mins he found out exactly what was going on and personally showed me with a color camera screen. Recommended me to hydro jet my sewer line and also gave us a two year warranty with the hydro jetting

Thank you so much for your help

Sandra G.

5/17/2014

I found Marco several years ago. He seviced our clogged drain. I also recommended him to my dad. Marco gladly drove out to Bellflower to fix a leaking pipe. I lost touch with him but thanks to Google I was able to reconnect. I will call him again.

B W.

07/07/2019 12:00:00 SA

I had a plumbing emergency on Saturday night and called almost every plumber on Yelp. Marco seemed honest over the phone and said he would help me in the morning. Nathan and David showed up promptly in the morning extremely professional and friendly. The job ended up being more than just a unclogging, but I felt comfortable with the pricing since they thoroughly explained what they had to do. We ended up putting in a clean out piping and the house is fixed. I definitely recommend this company to anyone looking for an honest and friendly plumber. Thank you guys.

Charmaine R.

7/15/2023

Returning customer! Clean out is the best! They're honest, always encourage you do to your own research before you commit to anything. Love that they don't clean out your wallet.

Martha B.

08/01/2016 12:00:00 SA

Marco saved me! Him and his guys worked way past dark just to finish my sewer lines
He was very professional and explained what he was doing at every avenue, he ran into many problems along the way and just forged ahead to fix it and make sure I knew what was going on.
I give kudos to his workers they were under my house all day in brutal heat.
IWOULD HIGHLY RECOMMEND HIM AND HIS CREW!!!

Jeff W.

11/10/2020 12:00:00 SA

Clean out plumbing did a fantastic job hydro jetting our home. They did both our outdoor French drain, as well as our kitchen. They have high tech equipment and cameras that allowed us to see our drain deep underground. Chris, the main tech, was extremely professional and knowledgeable. What really stood out was Chris's regard for his customer. It didn't come across as contrite or fake. He genuinely made us feel like he cared. Not to mention he was extremely knowledgeable of his craft. I would highly recommend Chris and Clean Out Plumbing.

Dan T.

5/14/2020

Clean Out did an amazing job on our house, where we had a major blockage. They have the technology to identify where the issue is instead of tearing everything to look for the problem. Steven was heading up our job and was great. The crew showed up on time, were friendly, worked hard, and cleaned up after themselves. I would highly recommend them.

Luis M.

5/25/2019

Marco I want to thank you for helping us with our plumbing problems!! You were very professional, punctual, and courteous!! I'll definitely be referring you to everyone I know who's in need of an excellent plumber!! Graaacias once again!!

veronica z.

01/05/2021 12:00:00 SA

I had a problem with my drains outside in my backyard all of my drains were clogged I called Clean Out Plumbing and Chris came out and did an excellent job. I highly recommend them. I will definitely be calling them again. Thank you so much Chris

Alan C.

12/07/2018 12:00:00 SA

I had a blocked main lateral line and called them and they were out to my house in an hour and half. They hydro-jetted to unstop my line and put a camera in the line to show me several breaks and the need for a 30 foot sleeve to be installed as so the line when not keep stopping up with roots every 3 months. They were out the next day bright and early until after dark and installed the sleeve. Heavy rains came the day after and I had a 9 -12 inch whole where they dug due to not refilling the hole with rocks that they dug out. I called them and they promptly came out the next day and went to Home Depot to buy new top soil and filled the hole and leveled the ground all around the area. These guys went beyond their job scope to satisfy me and if I could I've give them 6 stars.

H E.

12/06/2016 12:00:00 SA

Responded quickly. Worked efficiently. Provided a reasonable rate. Water blasted massive amount of roots. Noticed issues with pipes and gave me an explanation using the inspection camera. Gave me a guarantee and credit for next problem. Overall, feel like I was treated fairly. Highly recommended.

Jennifer C.

6/24/2022

Great customer service and quick turn around time. Excellent value for work. Thank you!

Pamela B.

09/07/2021 12:00:00 SA

Thank you to Marco and your team of technicians. Our main sewage line was completely backed up, even after another plumbing company snaked it just the night before. We were so lucky that Marco and his team were available on such short notice. Unlike several other plumbing companies we called that night, Marco gave us a quote over the phone. We knew that we needed hydro-jetting at the very least and his quote included the camera. With the use of the camera we also confirmed that the main was broken by tree roots that caused the blockage. We had a feeling this day was coming. We have an old house with mature trees that line the streets. We decided to have them replace the broken main and add a clean out to the front of our house, which they did the very next day, ON A HOLIDAY! The peace of mind we now have is well worth the money we spent. If you have a similar issue, don't wait. Give Marco a call.

P M.

6/22/2017

Chris and Steve took care of us tonight at 9pm. We accidentally flushed a ball of steel wool down the toilet which backed everything up inside. They were here on time and worked for an hour and we have the steel wool out and our pipes running again. They were clean and courteous. We couldn't ask for more.

Rod S.

9/27/2022

I had a clogged line with the shower and toilet backing up. Marco came out to take a look. He said the nearest clean out was too small to access with the snake. So, he needed to use the roof access, which makes it a $98 job. I was fine with that. He said he couldn't clear the line that way and it would be about $390 to pull the toilet. I declined the offer and he didn't charge me since he couldn't clear the line. I really appreciate this company and Marco for not taking advantage during a difficult time! Thank you.

Laurel W.

12/18/2022

Of course, our bathroom drain clogged on a Saturday morning! Always on a weekend! Called Clean Out Plumbing, left message which was promptly replied to, and set up appointment for Sunday morning. Brian and Josh were on time and easy to work with. They put camera down drain to determine problem and fixed it . No mess left behind. Will recommend if you need a plumber.

Corey H.

12/12/2019 12:00:00 SA

Super super company, Nathan came out for a estimate and was really straightforward, nice and knowledgeable. The project was out of our scope, but I'd try using them for plumbing anytime. A+

Robert D.

12/29/2016

Tough review to write. It appears he did a good job for a decent price. Everything else was unacceptable. First off he said he could do another small plumbing job and that is why I put up with his crap. In the end he had no intention of helping me with another simple job that I fixed myself.
He was supposed to arrive at my house between 3 & 5. We cancelled dinner plans. At 6:15 he called and was 45 minutes away. He decided to come out between 9 & 9:30 the next day. At 9 he called and said his battery was dead. He showed up at 11:30. I had enough but again he said he could help me with my other problem. Yeah right.
After he finished he only ran his camera a few feet down the line saying there were turns he couldn't get around. Very disappointing. Less than an hour of work with cleanup for $449.

Elena S.

1/22/2020

Steven and David helped us with clogged shower today. They both were very nice and helped us a lot!

Kathy T.

6/22/2021

We'd been having some issues with our plumbing for a couple of years (slow drains, roots in the sewer line) & needed it taken care of. Steven and his colleague came out on a Saturday morning. What we thought would take a few hours, ended up taking 2 and a half days. Even though the job became much larger than we had initially anticipated, we never felt like we were being taken advantage of. Steven and his colleagues were patient and answered all our questions and provided options when possible. They showed us the issues with the pipes and did not pressure us to make fast decisions. Steven made sure we felt comfortable with each step of the process. I would definitely recommend them!

Destiny H.

5/14/2019

Honestly Clean Out Plumbing lives up to its name! I was very happy & relieved with the work they did. I don't know much about plumbing but Alan & the rest of the crew made sure I knew what work they were doing & how much I was being charged. Very reasonable $$ Overall I was very pleased with how knowledgeable & professional all employees were. Will be calling again for any future services. (:

Marlene S.

10/31/2019

Needed a plumber for a clogged drain. Clean Out sent Nathan that same day. Ended up being a two day job with two holes being cut into walls and working under the house to repair some old pipes. I was truly impressed by Nathan's ability to cut exactly where the pipe was and to be so neat and clean. Nathan and Alec were the best. I would definitely recommend them!

H C.

4/26/2023

Bryant was great. Highly recommend Clean Out Plumbing! They are honest, responsive, very competent and competitively priced. Had an issue with grease buildup in my drain that clogged the kitchen sinks. Bryant explained the process to diagnose and fix my clog. Very transparent and showed me every step along the way. Will call again for plumbing issues.

Tiffany W.

12/14/2016

I just really wanted to give a shout out to Bryan and Chris. These two were professional and extremely nice, customer service at its finest. I reached out to several plumbing companies and as a person who has never needed plumbing services, I really did not know which one was good. This company really deserves the five star rating it has. Just one look and they guessed that the main sewage line was the problem.

The technicians were prompt and helpful with explaining what the issue was with the clogged sewage. When they didn't finish the job the first day due to some issues, they made sure that we weren't forgotten and always called to let us know the status of when they would be able to come back. The price was competitive too.

I really appreciate you guys being able to come out on such short notice the first day and coming back to finish the job.

Highly recommended!~

George C.

01/04/2022 12:00:00 SA

My wife & I are very satisfied this past Sunday 1/2/22 when Marco sent 2 of his capable plumbers on time @ 9:00am.
I showed them which toilet that is clogged up out of the 2 we have.
They went to work right away snaking it along with a camera to show us how rusty the pipes ARE. They explained that such rust will trap all the toilet papers and the human poops causes the clogging.
The 2 young men were very pleasant and professional.
We highly recommend Clean Out Plumbing & Rooter. Thank you to Marco and his skilled crew.

Paul V.

06/08/2022 12:00:00 SA

Clean Out Plumbing & Rooter did an Amazing Service with a quick response turn around time.

I called early morning to see if I can get someone to my house ASAP and Marco responded to my phone call quickly and was able to provide me with a quick appointment the same morning to fix up my backed up Toilet.

Chris and Ellie came onetime, and provided a curtesy call to let me know that they where on the way. When they got here they introduced them selves and went straight to work.

Chris provided a quick solution to my issue and advised me how to keep it clear. Throughout the work Chris and Ellie where courteous and professional.

We are using and recommending Clean Out Plumbing & Rooter for any plumbing issues.

Thank You Clean Out Plumbing & Rooter

Rory A.

09/11/2016 12:00:00 SA

Marco, Brian and the rest of team are very professional and knowledgeable about their job and their expertise are INCREDIBLE. They explained and walked you thru the whole process which I really appreciate. Their Quality of work , Skills , and Customer service are A+++++++ .

And when it comes to pricing.... Clean Out Plumbing is REALLY the BEST AND LOWEST PRICE out there !!!! I'm so glad i gave them a call !!!

Clean Out Plumbing is your DREAM TEAM in plumbing service.

101% satisfied customer here !!!!

Michael L.

1/19/2014

Marco is very helpful, accommodating and informative.
After another plumber told me he'd give me a good deal, I called around. Marco and Clean Out Plumbing beat them by a land$lide.'
Thank you for jetting out the roots and coming after I got of of work.

Diana N.

12/18/2022

After I posted my review the owner reached out and looked into the situation. He had messaged me and asked if I was perhaps mistaken about the company. I know I wasn't and he sent me an invoice at no charge to resolve the issue. Although the initial experience was a slap in the face, I was glad the owner wanted to make sure his service and company didn't leave a bad experience for me.

Crystal B.

11/29/2016

I forgot to do my review!! I bought a new house, my plumbing seemed to always back up. 3x of snaking in 2 years...I called this company! So glad I did! They snaked, hydro blasted line (had never heard of that) and really lined my old existing clay line that was cracking and full of roots! I also have 2 new clean outs!! With a camera inspection to verify they started the job! It was a one day inspection and a one day job! They had to dig multiple places down 4-6 feet and remove a part of the sidewalk. They were careful to place things back where they were. Despite the painful total $$$ eeekkkk and my hydrangea that had to be cut out and it died later, I am totally satisfied! It was a lot of labor so I Thank you so much! Great service, good at txting, on time, efficient, and knowledgeable! Answered all of my questions when they updated me through the day! For a stressful situation, these guys made it a lot easier!! Thank you thank you!!!

Susan C.

07/07/2021 12:00:00 SA

We had called for service and they were very prompt in responding. Upon arrival Chris had explained all the details and pricing with us. He was able to take care of the problem and used their camera to show me what the problem was. Very professional and courteous. I would definitely recommend their service.

Denni T.

6/25/2023

So I didn't actually need to have anything repaired or cleared, but I thought that I had a slow draining bathtub so i reached out to Cleanout Plumbing for help.

Bryant arrived earlier than the appointment time and was very polite, took his time inspecting, and ultimately determined there wasn't an issue. Bryant insisted on not taking any money, despite taking the time to come out. Would definitely reach out if a problem does arise.

Katie K.

07/06/2023 12:00:00 SA

What a great find on Yelp! Last night my husband discovered that the downstairs bathroom was clogged. He gave me 4 names he found as potential plumbers. I know what happens when he finds people to hire. He hires them and I have to deal with them. So now I find them on my own. So here comes Bryant from Clean Out Plumbing and Rooter. He is super prompt and goes to my toilet and it is working......yup working. So Bryant says to me, no problem and no charge! Wow! Talk about customer service! There is a reason why this company has so many 5 stars. I am sure everyone has at least one horror story concerning rooter service. Just use Bryant from Clean Out Plumbing and Rooter and your nightmares will become a thing of the past! Honest, reliable and professional are the three words that describe this company. Thank you again Bryant for your customer service.

Rosanne G.

9/23/2020

Happy with the service. Called and came out same day. Cleared my main sewer line that leads to the street quickly. Was given competitive quotes for other services needed to provide a permanent solution. I recommend this local and family owned business. If I choose to go with them for a permanent solution I will keep you posted on that job as well.

Peter N.

10/02/2015 12:00:00 SA

Marco just fixed the plumbing at my house yesterday I called him on the phone and he came exactly when he said he would he was the most honest plumber I have dealt with very friendly person and very knowledgable I WOULD HIGHLY RECOMMEND TO EVERYONE!!

Wendy L.

1/13/2020

We had a backed up shower/bathroom during the holidays that had me urgently searching for plumbing services late at night. Marco responded very quickly to my request. They were actually already completely booked when I reached out, so I asked Marco if he could let me know in the off chance that something ended up opening up. Fortunately, Marco was able to find an open time two days later and scheduled Nathan to come out. On the scheduled day, Nathan let me know when he was on the way and arrived on time. He showed us the camera inspection and quickly found the problem (lots of roots, corroded pipes). Nathan very patiently answered all my questions and explained the recommended fixes to me. We went ahead with Clean Out and scheduled them to come out the following week. Nathan and his team arrived bright and early for the big project (which involved digging up the front yard and putting it all back in place). They even worked later into the evening to take care of the additional work that was needed when they discovered even more roots/damage further in the main drain. Nathan was professional throughout the process--really appreciated the ease of communication and updates at every step of the way as they fixed our drains.

Michelle M.

7/13/2019

The guys who came out today were amazing. Late last night I found dirty water in some of the toilets. I messaged the company and went to bed, not expecting a reply. However, I was woken up by my dogs around 3 a.m. and happened to see that the company had emailed me late last night! I responded and then this morning they confirmed they would be out to find what was going on.

Very professional, friendly and working quickly, they figured out what was wrong (we need to have pipes re-done). Didn't charge for their visit but made recommendations on next steps.

They will definitely be my go-to for any future plumbing issues.

Thank you so much Clean Out!!! I'm very grateful.

MM

F O.

10/20/2020

I was very impressed about their customer service. Today, we had clog in bathtub and toilet. I called Clean Out Plumbing and Rooter for arrangement. The gentleman who took my call was so kind and professional. After I made arrangement. Later at night, all clogs are gone and water start drain normally. I text them explain the situation and willing to postpone. They immediately reply back to me even though that was kind of late. Saying No Problem. It was imagining experiences for me. I will definitely will ask them when it happens again ( may be soon). I am sure I can count on their work too. Thank you once again for your hospitality.

Rob D.

2/25/2017

Great service, knowledgeable, and on time. $450 for kitchen sink water pressure clean out and camera for main line. Hopefully I've finally found my go to plumber.

Diana L.

12/15/2016

I was referred to Clean Out Rooter by another plumbing company. Our garbage disposal stopped working the day before we were to host my mother's funeral reception at my parents home in Whittier. I contacted Hugo, whom I believe is the owner, and explained my urgent circumstances. He set up a time that same day to fix our non-functioning disposal. Hugo and his assistant arrived prepared and on time. He got under the sink, adjusted a few things ( worked his magic) and within 10 minutes had it up and running again in time for the reception the following day. What a savior . He asked me a few questions about my mom, (which I thought was really sweet), offered his condolences and gave me a big hug. It's people like Hugo that make this world a better place. Don't bother with other plumbers, call Clean Out Rooter for your plumbing needs. He's a kind and honest guy!

Marsha R.

6/30/2018

I emailed late at night not expecting a response. Marco responded immediately and provided a temporary fix as well as an appointment for the following day. I have a problem with names but I think it was Chris and Jacob who arrived. Chris explained and showed me the problem. While I would normally have gotten additional quotes these men felt so honest and authentic I told them to proceed. It was a big job and a third man came to help. They worked very hard and efficiently. Everything looked perfect when they left. These three young men were courteous, kind and professional and I would definitely recommend them.

Abby N.

01/06/2023 12:00:00 SA

Company came to assess the situation right away and knew right away the issue was just a clog in the top. He fixed it right away and within minutes the faucet sink was back to normal. I highly suggest them. I will be using them again for sure for any plumbing issue

Terri C.

3/22/2022

Called for a pretty simple clog, but when it's your clog it's a big deal. Thank you for the fast response and the Great Service!
Much appreciated... recommend this company!!! $$ was fit for its services 100%

Patrick C.

12/26/2022

I'm writing this review because the young man did an amazing job with his team and didn't ask for one. I would recommend Nathan to friends and family. Very professional, on time, responsive to calls/text, knowledgeable of his craft, and finished a major drain re-pipe in a day. He said he would bring his guys and they got it done. Great job and thank you!

Julian M.

10/23/2022

Service was great. The rep was knowledgeable, detailed, and thorough. Happy with the service.

Monica R.

07/09/2017 12:00:00 SA

Our experience with this company has prompted me to write my first full review of any business on yelp. I wish this company would come up on a google search instead of those rooter hotlines with the next day service.

This was our situation. We had been having a problem for almost 2 weeks. We thought we had taken care of it last week after two other plumbers came out and did their thing. The first one told us they had used a power hose and we flushed the toilet and the water went through. This didn't work. They offered to come back with a camera a day after, but we sent them away as it seemed they hadn't done anything that effected a change in the first place. Frankly, we didn't trust them. We then called a friend who came out late at night and ran a snake and seemed to have cleared the issue. The next day, suds from the washer and a back up in the shower once again. Our father is in the hospital, so we resorted to putting the issue on the back burner until after his surgery.

The morning after, my sister called Clean Out because of their reviews. Enter a very young man named CHRIS. Boy Band member or plumber extraordinaire? We really couldn't tell at first, but very quickly, he showed us he meant business and earned our trust. He started off by showing us our sewer line, and the root cause of our back up. He kept us involved the whole time to make sure we understood what he was assessing/seeing. Another company that came out would not even use the camera until we paid them up front. Chris offered us options for a short term and long term fix. We chose the latter and he worked diligently to complete the job. The problem is now fixed and we are so glad that we used Clean Out Plumbing. Chris left the side of our house looking better than it did before he started. Most importantly, he earned the company our recommendation for life. My sister right away said she wished she had their info a day ago for the people she met at Home Depot who also were having problems. Going forward, Clean Out is the company we will recommend. Thank you, Chris! For your professionalism and exceptionally polite service.

Gabriela G.

05/08/2020 12:00:00 SA

Highly recommended. Erik and David did an amazing job on clearing out the blockage on the main line. Professional, personable, reasonably priced, thoroughly explained the work they were going to do, and clean work. Great job guys.

Bernard L.

2/15/2023

Chris and Geronimo came out to survey and give us a quote for clearing drains and we're very nice, professional, knowledgeable and helpful. I would recommend their company.

John S.

08/02/2017 12:00:00 SA

We had a blockage in late May so I had some other plumbers come out and they did a hydro flush on my main line but the problem was still there we kept getting blockage. I did my homework and looked on yelp for a trench less plumber and found Clean Out Plumbing & Rooter. I spoke with Marcos about my problem and he sent out his crew. Chris and David showed up on time and did their evaluation and explained everything that was wrong with my plumbing under neath my house. They had to cut through a bedroom floor to get to the broken pipe that was causing the problem and they shot the new liner in the pipe and fixed all of the connections under neath the house. Chris is very professional and kept me informed all day while I was at work he would send me pictures and videos from the camera that they use to find the broken pipe. They had a problem due to a new pipe not fitting but they didn't have the part and it was already 10pm so Chris called his boss Marcos and he personally delivered it now that's service. I would never call anyone else for plumbing problems again.
Thank you,
Marcos, Chris,David and Victor for a great job!!!

Heidi P.

10/26/2022

I am so satisfied with the job that Chris and Jeronimo did. I've been having issues for some time with my bathroom sink clogging. Chris and Jeronimo were quick, thorough and left my bathroom clean which is something I really value. It's so hard to find a plumbing service I can trust, I've had some bad experiences in the past. I have definitely found a place I can trust! They will be my go to people from here on! Thank you so much Clean Out Plumbing & Rooter!

Summer Y.

02/01/2023 12:00:00 SA

Called Clean Out today at 9am to snake a shower drain and they were able to provide same day service working around my availability. On time, professional, and explained the scope of work and answered questions. Chris and Jeronimo were great and also took a look at the kitchen sink drain for a quick fix. Definitely recommend Clean Out and will be using them in the future.

Belen C.

10/05/2021 12:00:00 SA

Steven and Jason, thank you so much for the honest and efficient work unclogging the drain! Was worried we were in major trouble with the pipes but now they are running like new. Appreciate you guys!

Leo F.

11/30/2019

I had Nathan come by a couple of weeks back to check out my main sewer line due to issues with roots. After doing a camera inspection, he showed me some trouble areas and thoroughly explained my options. Due to the extensive roots and the gaps from my old clay pipe, I decided to replace some of my line and a do a liner on the remainder. Throughout the consultation process, Nathan was very forthright and professional, he answered all of my questions and accommodated my requests. There was no pressure, and I felt that he genuinely cared.

I scheduled him and his crew to come in today. They arrived at the time he said they would and completed as expected. Everything was professionally and timely handled from arrival to paper work. Nathan and his crew - Alan, Victor, and Ulysses, did a great job. I highly recommend them if you are looking to get your main sewer line looked at or repaired. Great guys, great company.

Ijey W.

4/28/2017

These guys are really professionals! Bryan and Chris showed up on Monday on time and promptly! They showed up on the dot! That's a very good sign! Great workmanship of Bryan, Chris and Victor, who's was especially hard working and great attitude! They finished the job within one day, and no problem at all since then!

Rob F.

12/22/2013

I called this company based on other Yelp reviews. I was thoroughly impressed that they were willing to drive out that very evening to work on the roots in my drain line. I opted instead to have them perform the work the next morning.

All of my concerns of being scammed by another plumber with bogus additional charges proved unfounded. They were courteous, professional, and showed both the before and after so I could see the problem was completely cleared. They charged the estimate they provided on the phone despite having not seen the slightly unusual challenges posed by the property.

I plan to use their services again!

Layla F.

10/19/2019

Marco is conscientious , efficient, expert, and gold standard work ethic. He's specializes in only drains and the related plumbing to the drains. I should have called him first , would have saved $400 from the initial call out to a big company plumber that could not identify issue. Marco came out and checked my newly constructed bathroom, who would have thought the contractor made serious mistakes. Marco drew a diagram to explain what was happening, why the toilet wouldn't flush. Marco gave me my first option, he did not want me to pay twice for plumbing , he recommended I seek help from the state contractor board. He said based on his findings via the camera, the drain was put in incorrectly and the contractor is responsible.
Unfortunately I didn't have time to go that route (this has been a back n forth with my contractor for over a month, with him never showing up), and I wanted the drain issue fixed once and for all. Marco agreed to do it the next day (Sunday) and gave me a reasonable price. Marco had to tear the tile floor out which btw, he did very neatly to replace all the drains. CRAZY issues; Toilet had a p-trap.. wouldn't flush, vanity drained backward into the toilet, inappropriate venting done.. It was a huge mess. Marco spent the day with his colleague and they finished by the end of day. Marco left the space clean and the newly minted cemented floor even to ensure tile repair would go smoothly. I can not thank Marco enough for his help.

Nancy J.

9/28/2018

These guys were awesome, I spoke to Mark over the phone and was able to come within the next hour. The service was very professional, prompt and clean. The best part was it was only $49.00 and they cabled my main line and included a camera inspection at no additional charge..

Thank you Marco!!! Your the best

Jeff P.

09/04/2017 12:00:00 SA

Great service. Had given me an estimate prior to the work being done. They came in and took care of our stoppage. Great service.

Richard A.

2/28/2023

I recently contacted Clean Out Plumbing And Rooter to clear my drain from the main line clean out. I was impressed with their fast and efficient service. Marco answered the phone and was very knowledgeable and prompt in sending a technician to my home. The technician arrived the next morning and cleared my drain for a reasonable fee of $49.00. Overall, I had a positive experience with Clean Out Plumbing And Rooter and would recommend them to others in need of plumbing services

Monica R.

10/25/2021

Our bathroom line was clogged. I immediately called Clean Out Plumbing & Rooter. Marco sent us his technician Erik. Erik was punctual and upon arrival Erik took video footage of the main line. He clearly explained to my husband and I that the restroom main line had a root blockage. He hydro-jetted it clean removing the growing roots. We couldn't be anymore happier. Erik did an excellent job. He's the best!! I highly recommend Clean Out Plumbing & Rooter.

Fred O.

01/09/2019 12:00:00 SA

These guys took care of a serious root problem in my plumbing. They where able to do a minimum amount of damage to my lawn and driveway and they cleaned up well. They actually finished the job fast on new year's eve...

Lisa A.

7/17/2020

Came out quick, found the problem and cleaned it out. Gave me a great price for the work that needed to be done. Very proffessional. Highly recommend to all.

Brooke D.

5/14/2023

This company states they're a 24/7 hour company, however I called them at 9:15pm and the voicemail states to txt for a faster response within 10 min, I got a txt back at 10:59pm. It's very unfortunate to know that in an emergency a 24/7 company does not have a tech available.

Manny L.

4/14/2021

So we woke up to a clogged sink and I called a local guy listed here in Whittier. They were very accommodating to my schedule and communicated promptly. It turns out we've been pouring too much grease down the sink and it caused a nasty clog.

I highly recommend Clean Out, as they were honest, clean and didn't leave a mess. The whole visit was 20 minutes tops. I will definitely call them again for plumbing issues.

Alex G.

05/04/2021 12:00:00 SA

The plumbers were very thorough and professional. A scope of work and written quote were provided. Once the work was completed, they sent me detailed information outlining what had been done. I will definitely be doing business with them again.

Sunil S.

8/15/2017

These guys were so amazing that the experience prompted me to write my first yelp review.

This morning i requested quotes from 10 plumbing businesses and Marco was one of the first to reply. He gave me a quote that was less than the other ones by about $50 so i asked him to call me so we could set up a time for his team to come.

The two guys, Bryan and Steven, came exactly on time with clean, neat uniforms and a friendly demeanor. They were courteous, honest, knowledgeable, fast and efficient. They showed us exactly what was wrong and told us how they were going to fix it. Once the job was completed they put a camera down our system and proved that the job was done properly. We were also informed that the work came with a 30 days warranty. Not only were they extremely professional, they also took the time to educate us about our system. What a novel idea.

The best part is that they charged us exactly what was quoted and not a penny more. i wish that all businesses worked this way. Perhaps Marco should expand his company and do electrical and construction work as well!

Please check them out because you will not be disappointed.

James D.

10/29/2018

Update:
Got a call from the owner Marcos not soon after I left my review on yelp. He was concerned that I wasn't satisfied with the experience and wanted me to contact him so when they could make it right. After a couple of days of phone tag we arranged a time for the guys to come back out and descale the 5 foot section that was left over. Steve (the brother) and another guy came out last week and finish the descaling. The whole process took about 45 minutes and was relatively simple. I'm very happy now that that small section of cast iron pipe was restored to as much diameters I can get. Where there is miscommunication or whatever, I know clearly what we talked about and initial estimate and subsequent phone call. Bottom line is Marcos understands it's repetition of your business is everything so he was willing to do whatever he needed to to make a right. I appreciate that in a business and sometimes it's rare nowadays to find business owners that actually follow through and do what they say. I would definitely recommend these guys for all your sewer and router needs. Still probably not a bad idea to get your initial estimates in writing as you would with any contractor but the bottom line is they made it right.

Jason K.

08/11/2016 12:00:00 SA

Had some plumbing issues and of course looked to Yelp to find someone that my fellow helpers would recommend. Came across and called these guys. Marco answered and pretty much handled the whole thing. Came out and did sent a camera down my clean out and showed me the issue. Gave me a few options and we decided to hydro jet it. Came out next morning at the promised time and got to work. All said and done, Marco and his boy are good guys, professional and a pleasure to work with, and now I can flush my toilet.
He also warranties his work so I can have a peace of mind.
Would definitely recommend and would do business with again, although I hope I never have to.
Thanks Marco!

Tiffany S.

9/22/2022

Chris and Jerry were a huge help coming over to help with my clogged drain in the sink. My sink has been clogged for months and began making the whole house smell. I work so much, I never had the time to get it looked at and fixed.

They were able to come during their scheduled time and were able to diagnose the issue as my garbage disposal was no longer working and clogging up the sink. Was able to dislodge the clog, showed me how to manually dislodge it in future cases, gave me a quote for a new disposal and was very helpful and friendly.

Definitely would recommend and will be using them again in the future 10/10

orlando v.

12/22/2021

There service was A-1 great Communication with the owner of the company and the worker that came out to fix out bathtub and toilet Nathan was the plumbers name who came out and did a fantastic job not also did he do a good job he was real polite and came with a great attitude I would recommend them to anyone

Barr K.

12/28/2019

Despite a full schedule and a mid morning Saturday call to request service, Marco made time for same day service and its greatly appreciated!

Kenji K.

5/31/2022

I don't write reviews regularly but I am happy to take the time for these guys. Marco has been super responsive and has called or text back within minutes. Chris worked replacing most of the main plumbing under the house back in 2019 And had to get Pretty creative. I was impressed by his knowledge and hard work. They finished in 1 day. When our main got backed up this past month Marco set us up for an inspection right away and Chris found a massive amount of roots blocking the main drain almost at street level. Once again the team showed up as scheduled and in one day corrected the issue professionally and in great spirits despite the hard and long day of work. Pics attached. I was impressed again by Chris' team hard work and his leadership. He even showed up his best masonry skills!
I highly recommend them.

Eric N.

11/30/2019

Happy to review with a 5 Star rating! A day before Thanksgiving Holiday with guests to arrive shortly is a scary time for main sewer blockage! Marco was polite and efficient with an appointment set up and very accurate with arrival time promised. Nathan and his van were clean, and he was polite and knowledgeable. He quickly assessed the situation, executed what was needed to be done, and even answered, with explanation, all of my questions. This company is running it right!
They have won my return business if the need arises.
We flush in peace. Thanks again guys!

R A.

10/12/2021 12:00:00 SA

We are in escrow on an older home and the inspector suggested we scope the main line. Marco had the best price by far. Most companies charge almost double for a home with no cleanout because it's more work to go through the roof or remove a toilet and go through there. He saved us money and right now it really matters to us. Nathan came out to scope the sewer and did a great job. He sent us a quote on repairing the old clay pipe and replacing the house plumbing with PEX. We're definitely using them if the house closes to repair everything.

Mary B.

02/10/2021 12:00:00 SA

I had an emergency backup in the bathroom/toilet. Nathan came out and assessed what needs to be done. They ended up having to jack hammer the cement floor and installed new pvc pipes on the 2 toilets that are back to back on the wall and installed a cleanout. It was a bit expensive and more than what I thought I would spend on a project such as this but overall happy with the response, there were 3 guys working up till late to finish as much work so I can have usable bathrooms again. They cleaned up well after the project. Happy with the professionalism, cleanliness, orderly, quality of work. Definitely recommend.

Samantha C.

2/14/2023

Chris came out to work on my clogged sink. He was able to come on the same day and fix the problem. Very reliable and great service. Thank you Chris and Geronimo!

Jessica L.

06/04/2018 12:00:00 SA

We had our pipe from the clean out to the city sewer connection scoped and hydro-jetted by Chris and David today and they were great! Very nice, respectful and clearly experienced and knowledgeable. We would definitely recommend them!

Patrick S.

04/05/2019 12:00:00 SA

Steven came to my house and not only did he get the job done quick but he was extremely professional and pleasant to deal with. They responded lightning quick to my request for a quote and totally reasonable on pricing. I will definitely use these again.

Teddy R.

01/05/2016 12:00:00 SA

I came home from lunch to a new swimming pool in my back yard. Here is the problem no one cleaned up the dog poop before it was built. Called 6 companies everyone was booked. Got a hold of Marco he said they were swamped and couldn't get out for two days. He heard the desperation in my voice. And said he would do his best to try and help at the end of his job 30 minutes away. I thought for sure he was blowing me off after 6 pm came and went. Two follow up text later his truck pulls up to my house at 7:30 pm. My drains were compacted with roots which he showed me on a camera. He had my entire line cleared out in 30 minutes. He could have easily took advantage of the timing and my situation but gave me a fair price comparable to other companies. Not to mention he didn't even hit me with the overtime that i am sure he was on as it was 8 o'clock at night. Thanks Marco!

Crp E.

6/29/2017

Chris and Steven did a great job! They arrived to my office less than two hours after I called, were prompt and courteous, and had the matter resolved in less than an hour! I will definitely use this company again, should I have a need to do so!

Alex M.

03/10/2020 12:00:00 SA

I was in tough jam. My main drain leading to the sewer was obviously clogged. My wife had called a plumber early in the afternoon and all he did was stick a snake down and said it was probably filled with roots and we were in trouble. When I got home I found Clean out and called. I told them I needed someone to stick a camera down there and let me know exactly what the problem was...Erik and David arrived in 40 min. They diagnosed the problem and used a hydro-jet to clear the roots. They were friendly and professional. I can't say enough. They took care of my problem at 9pm and I didn't have to go to a hotel as I had planned. Kudos

Andy J.

8/24/2017

Our shower was backed up so we called a plumber. They snaked our drain, but it did not do the trick. We called Clean out Plumbing & Rooter. Chris responded promptly to let us know he could come to our house the next day. When he arrived, he snaked our drain, which was a challenging one. He was persistent and persevered as he cleared the blockage. He did a camera inspection (no charge) to show us where the clog was. He noticed a broken pipe where roots were growing inside. I asked them to please fix it. Chris and his partner came back the next day and fixed all the pipping in one day. Overall it was a great experience. I would definitely recommend Clean out Plumbing & Rooter.

Elisa M.

08/05/2021 12:00:00 SA

I recently used Clean out Plumbing Rooter on my home because our main drain was backing up . The technician was very efficient and found the problem in our main drain by using a camera and seen we had a broken line in our main line . Over all we were very satisfied with quickness and efficiency with Clean our Plumbing. I highly recommend.

Cherie S.

10/25/2016

I have found our new plumbing company. Had back up in both my bathrooms Sunday. Marco called back within minutes of me calling and Bryan came out to assess within 30 minutes.
He was able to find the (big) problem. He and Victor worked for hours in the rain to resolve. Had to remove roots and debris, place new and upgraded material at all joints and put an access point to the outside of my house (yes we didn't have one) so if any future work needed could be done easily. (Hydro - jet).
The point is , this team was reliable , professional , and explained every step.
Will definitely use for routine maintenance and any future issues.

Vanessa O.

10/29/2014

Clean Out Plumbing & Rooter are efficient, professional, and service charges are reasonable. We had a reoccurring main sewer drainage problem that kept clogging up/slow drainage. We knew a camera to look into the pipes was required by this time and Marco was the guy to do it. Marco and his crew responded to our issue immediately and came out the same day we called. Marco was helpful and took the time to explain what was going on, which as a customer it was really nice to be informed and understand what was going on. Thanks Marco and crew!!! You guys saved us!

DEANNE I.

6/16/2023

Once again you helped with my bathroom sink.thanks bunches.You always clean up any messes.
Will have you service my house forever.
Anybody looking for drain cleaning etc. these are your guys. Don't hesitate.

Carlos G.

5/13/2017

Had ficus tree roots get into pipes that lead out to sewer and needed some help. Marco and his assistant came by and diagnosed the issue. Camera view confirmed the roots had indeed grown into the sewer 4 pipe causing the water back up. Excellent communication throughout the process. Being able to view blocked pipe with their camera equipment provided great insight. If you want an honest and courteous company working on your drain clearing needs, then Marco (Clean Out Plumbing & Rooter) is your guy. Thanks!

**UPDATE**

We had a plumbing issue at our house and Marco was quick to send out some technicians out to address the issue. Honored their warranty without any pushback. This guy is a straight shooter. Call him for all your plumbing needs. Thanks again!

Martin S.

07/11/2015 12:00:00 SA

I had Marco come out to check the main drain in my new house. He was very professional and knowledgeable. He checked it with a camera and found it had roots obstructing, he gave me a reasonable price to Jet it out. He did a great job and is an honest plumber I would highly recommend, for big or small jobs he has everything on that work truck!!

Drew M.

06/05/2023 12:00:00 SA

The crew at Clean Out Plumbing truly are fantastic. They helped resolve a plumbing issue at our house that had been a nuisance for a long time. The owner answered the phone promptly, professionally and was very pleasant to deal with. After a brief discussion he had an overall idea of the problem and set us with an appointment the next day. The next day technician Bryant showed up at the house exactly on time and began to listen to our issue before going to work and quickly resolving the problem. He also gave advice for future recommendations. Overall this team was incredibly professional and know their trade well. Consider using them for all your plumbing needs. They do quality work.

John S.

11/22/2015

These guys did a great job. Second time I have used them. I have recommended them to several of my neighbors and they have been happy with their service also. We own a 50's vintage home that needs a few tweaks here and there we will definitely be using them in the future.

Javier V.

12/22/2014

The drain from my bathroom was really bad. I didn't know what it was, the toilet, shower, or the sink. I went on yelp to look for a professional plumber around my city. They had all bad reviews and this lost my confidence. I scroll down and what stood out to me was the 5 star reviews of Clean Out Plumbing and Rooter. I read their reviews about how professional, clean they were that I was very confident with them to do the job. I called them right away to see if they had time to do the job today. They arrived Looking VERY professional with their equipment ready to go. They cleaned out my whole bathroom and MADE sure it was running perfect. Their job is very clean and left my bathroom running new again I was so satisfied with the work and I highly recommend Clean Out Plumbing and Rooter.

New C.

10/11/2017 12:00:00 SA

Both kitchen sinks were stopped up. Bad news in the afternoon as you're starting to think about dinner preparations. UGH! I checked Yelp. Called one plumber's phone and got voicemail. I understand why they sometimes can't answer the phone, I really do, but I need my kitchen sink working. So, I moved on to calling Marco at Clean Out Plumbing. He answered right away and listened patiently to my description of what was happening. Initially Marco said they were booked for the rest of the afternoon but could come in the morning. He called me back and told me that Bryan and Israel just finished a call in Whittier and could be here in about 45 minutes. I quickly received a call from Bryan so he could get our address and to advise us what the cost would be, depending upon the location of the clog. Bryan and Israel arrived as promised. They both conducted themselves professionally and efficiently. They tried to see if the clog was located near the outside trap, which would cost us less ($49), but the clog was unfortunately in the p-trap. This requires disassembling the p-trap and snaking out the pipe ($125). (Painful because it was my fault that the sink got clogged...I'm sure there are others who can relate.) Based upon the phone communication and professional etiquette I received from both Marco and Bryan, and of course the fast service we received, I wholeheartedly recommend them! Thanks again Marco, Bryan, and Israel!

Elizabeth A.

10/03/2021 12:00:00 SA

We have very old plumbing in our home since 1953. The cast iron started causing many plumbing problems over the years and plumbers would come out and just couldn't get it right. I called Clean Out Plumbing on Thursday, they came that evening and did a thorough inspection and they came back the next day and changed out the entire cast-iron plumbing below the house and replaced it with new ABS and needless to say everything is flowing smoothly. They had to dig underneath our house and took out so much old piping but you would never know a plumber was here they left everything neat and tidy and completed the job in 6 hours they also provided before and after pictures to show exactly what they did which I appreciate. They are truly a company that you can trust with fair prices for the quality and guarantee that you receive.

Monica B.

01/06/2017 12:00:00 SA

We have had to deal with so many plumbers since moving to our condo (6 units share one main pipe line and we are the last unit ). So we are so happy to FINALLY have found a plumbing company that we can stick with! We had flooding in our bathroom due to a clogged pipe and within 45 minutes of calling Clean Out they were here. We've always needed emergency plumbing services and never have we had a plumber come by so soon. And be so kind and professional. They emergency service was also very affordable. Highly, highly recommend!

Tracy T.

12/28/2020

I called Marco earlier in the day. Before I called another plumber who came to my house and said they couldn't help. Then I called Clean out plumbing and rooter service back and they were there with in the hour. Marco was honest about pricing and was willing to help. They actually quoted me lower the other company that said they couldn't help. He and his crew found my drainage issue quickly and got right to work on fixing it. I recommend calling clean out plumbing and rooter service. They're good people.

Donovan J.

10/21/2018

Chris and Nathan did a great job, came in and cleared a drain for me. Showed up on time, cleared the drain, within 30 min. Did a great job for a great price.

James A.

5/31/2021

Responded to my initial text promptly. Arrived as scheduled. Gave good service. Reasonable price.

JR R.

5/17/2016

My wife Sally and I have finally found our plumbing and rotor service company. Marcos and his crew go above and beyond to ensure their clients are satisfied, he is definitely not just about making an easy buck. We called several places for quotes and what we appreciated the most was the fact that Marcos was honest and professional while offering us quality parts and service at an affordable price. After comparing quotes from other places, his last question to us ended up sealing the deal. He simply asked How can I help you? We told him our budget (we negotiated a bit) but in the end, he truly cares about client satisfaction.

The service was done the next day and even after completing the project, he called us to make sure we were completely satisfied with the service.

Because of such a positive experience, we spent additional monies for some upgrades in other areas of our home and even referred over our friends and family in a matter of a few days. We are thrilled to have finally found a plumbing and rotor business that is not just about making money but rather who are invested in making their clients genuinely happy. I would ABSOLUTELY recommend Clean Out Plumbing and Rotor to my friends, family and work colleagues.

Thank you again Marcos and crew!

Janel H.

6/17/2019

We had a big sewage backup in our house. My husband called around 2:00 and they were at our house by 6:30 that night. Marco was very professional and our drain was cleaned out quickly. I would definitely recommend this company. We are so thankful for their availability and timely service.

Robert D.

09/05/2019 12:00:00 SA

Giving credit where credit is due these young guys know what they're doing. We are so happy with their service and knowledge on the steps to take care if your plumbing goes bad. Thank you Nathan,Uly, Victor, and David. I highly recommend this company. Very trustworthy!

Chris C.

1/21/2017

These guys were great. I needed an inspection and some maintenance for a slab house, and I was very pleased with the results. The two representatives that came to the house were professional, informative, and very helpful.

Veronica W.

7/27/2021

We were very pleased with the work the technicians Nathan and Bryant did! They were professional and curteous. Would absolutely call them again! Owner
Marco followed up and was pleased to know that we were happy with the work done. Thank
you very much!

Brandon C.

1/18/2021

If you need any plumbing repairs ASAP, look no further than Marco and his crew at Clean Out Plumbing & Rooter! I did my due diligence and contacted multiple local plumbers via Yelp (our shower and toilet drain started clogging). Not only was Marco the first to respond, but also quoted us the most reasonable price.

Marco sent out his lead guys, Chris and Brian, to perform a preliminary analysis on what was causing the issue. They ran the CCTV camera and noticed that our sewer line that connects from our home to the City main in the front lawn was completely ruptured. Knowing this was going to be a more substantial repair than anticipated, and the fact that our toilets, showers, sinks, etc. would be out of commission until this was resolved, Marco prioritized our repair and rescheduled other work to address ours.

Marco was able to get heavy equipment on site and started right away with his crew to replace the damaged portion of the sewer line. Instead of tearing up the entire yard and concrete driveway, they proposed to pipe burst the existing line, which is basically installing the new sewer line through the old line by running it with pressure, without having to trench the entire line. This saved us tons of costs for the excavation and backfilling as well as minimizing yard restoration. Chris explained the step by step process to me the entire time they were working, which was greatly appreciated.

They stayed late to finish the job, hydro jetted the line, and ran the CCTV to ensure everything is repaired. Overall, I was very happy with their response, customer service, and workmanship.

Odalys E.

10/19/2017

I had a backed up secondary line and I decided to give these guys a try. Chris helped me with all my needs and answered all my questions and took care of all my needs. Overall amazing experience 5++++ stars highly recommended!

Rob J.

4/17/2016

I had slow drains on both ends of my house and a huge estimate from the first plumber I called. Marco came out and diagnosed the problem quickly and gave me an estimate at half the price of my first plumber. Marco is honest and his work was first class and with a great warranty. I'd recommend him to friends and family.

Miranda B.

4/30/2021

The crew kindly fit me into their schedule the same day that I called. They showed up ready to work. They knew what not to do so that the 95 year old pipes would not be damaged. I will use them again and recommend them wholeheartedly.

Rydell O.

2/21/2022

Our kitchen sink was clogged on a Thursday night before leaving for the weekend. I called another plumbing company who quickly visited Friday morning and he quoted prices that weren't anywhere NEAR the price Clean Out Plumbing & Rooter quoted. (they were ridiculous)

Luckily, there was an opening this morning (on a holiday) and Brian headed over on time and earlier than the quoted time (11 am) and was pleasant and respectful from the start. He provided all the options and pricing, ran the camera and showed the gunk, checked the condition of the pipes, and let us know that the hydro jet would solve the issue. He cleared the clog successfully, quickly, and was great.

I would definitely recommend Brian and the Clean Out Plumbing & Rooter for any future plumbing issues!

Patti A.

03/07/2022 12:00:00 SA

Nathan and colleague were professional, courteous and clean. We highly recommend them to anyone seeking any plumbing work whatsoever. Do not hesitate to give Marco and his team a call!

Chris M.

07/05/2023 12:00:00 SA

I have used clean out plumbing on a few occasions. They have always provided great service with friendly and knowledgeable professionals. I recently had another plumbing issue and again they came through and fixed my issue. They have always been reliable and respond quickly. Chris the technician was great and fixed my plumbing problem. They are very honest and prices are reasonable, but they're customer service is excellent. I will continue to use them for all my future plumbing issues. Great owner and great employees!

Elias H.

9/20/2019

I had the pleasure of meeting Marco. He was a really great guy to work with overall. My experience with him showed me that not only is he accommodating, but he is also a man of his word, and honestly that is hard to come by these days. It was a real pleasure doing business with Marco.

John L.

9/29/2021

I recommend this company highly. They are responsive and knowledgeable. They have sent Steven and another person out to unclog my kitchen sink. You can tell they know what they are doing.
I like Steven professionalism, advices and recommendations I will definitely save the company phone number in my contact for future services.

Leah J.

07/02/2021 12:00:00 SA

Nathan was great and did a quick fix with our leaking toilet! The company called to ensure there were no issues with our plumber. Superb customer service!

Eileen M.

3/19/2022

We just bought a house and wanted to hire a plumbing company to do an overall plumbing inspection since it's an older home. Contacting and making the appointment was very easy and they were very responsive and accommodating. Chris came out on time and was very thorough and transparent. He made some suggestions to help avoid future problems. We've had them over a couple times since to check and fix various plumbing issues and we can't praise them enough. Definitely our go-to guys and would highIy recommend them.

Erica F.

06/05/2022 12:00:00 SA

***UPDATE***

The owner, Marco, contacted me and asked me what happened. He sent his brother, who is an experienced plumber to my place on a Sunday afternoon. The brother came by and was able to fix my toilet. I asked what if the same situation happens again, in which he encouraged me to call them right away, and Marco will personally come out and take a look at the situation. I appreciate the quick response and customer care from Marco!

*** old review ***
My handyman referred me to this plumbing service, so I decided to contact them. My toilet was clogged and I tried various different methods to unclog it before I reached out to them. Scheduling an appointment is via text message. The person who texted me said my appointment will be set between 2-5, but I told him I preferred 4:30 pm (main reason was my roommate works night shift and will be sleeping). I also told the person my toilet is on the second floor, so the quote jumped from $49 to $265. I did not confirm the appointment after he gave me the new price because I asked different plumbing businesses regarding their prices. The other businesses told me $265 is overpriced for my clogged toilet.

Without confirming the appointment with the new price, a plumber came to my place at 1:30pm and woke up my roommate. The plumber said he can fix the toilet for $225. I called the owners number to address the following: #1 The technician showed up too early and woke up my roommate. #2 I have never confirmed the appointment and time after the new price. The person on the phone was firm on the price of $265. Not negotiable. He then called the plumber and told him they will do it for $225 (still expensive, and the technician was going to charge me for that price anyways). Job was done.

As of today 06/05/22 my toilet is clogged again which is within 1 month of the time the plumbers unclogged it. I immediately contacted them again, in which they told me there will be no warranty because it my piping issue and the estimate was $1750 to fix the pipe. They can send someone out, but I will have to pay again.

I have been living at my residence for the past 4 years and I have never had plumbing issues, until now.

Here is my pricing journey:
$49 to $265 to $225 to $1750

Maggie V.

01/08/2018 12:00:00 SA

Marco was a huge help on the phone setting up a service call for my backed-up shower drain. Chris and his crew showed about an hour later and quickly fixed the problem, and at the estimated (and reasonable) price. Chris was very knowledgeable and we discussed future plumbing issues that might need to be addressed in my c. 1949 home.

Overall, a great experience and I will definitely call Clean Out Plumbing & Rooter again for any repair or upgrade needs. I highly recommend them!

Gary M.

10/20/2021

Clean Out has done a good job on three or four serious drain problems for my house. When they cleared out my sewer line once, they told me about a developing problem, and they were exactly right - three years later, that problem turned bad, and they excavated in a really difficult place to replace the sewer line. And they referred me to someone else for another problem that wasn't their specialty.

Marina D.

6/14/2022

I chose Clean Out because of their great reviews, and they did not disappoint. It was a big job. My house is almost a hundred years old.
They are honest and don't play games. Arrived on time, fixed the issue, cleaned up afterward - no problems at all. I highly recommend!

Edward L.

07/12/2018 12:00:00 SA

Arrived earlier than scheduled. Wore shoe covers and used pads and towels prior to cleaning the pipes. Got job done in 15-20 minutes. Reasonably priced. Good service.

Oscar J.

1/27/2017

Marco and his crew at Clean Out Plumbing & Rooter were very knowledgeable and very thorough with replacing our home's sewer line from the house out to the street connection. What they call a rip-out I believe. They exceeded our expectations and got the job done in one day. He gave us several other options and also credit us back for a previous hydro-jetting job on the old sewer line. I would highly recommend him.

Tony G.

02/02/2021 12:00:00 SA

Thanks for the fast response and help! Nathan came by on time and helped find the problem quick. Great company, highly recommend.

Judith J.

02/05/2018 12:00:00 SA

In the beginning, my mom was was frustrated when she was told to pay over $3000 which ended up after 3 estimates in a same day. However, she did appreciate Marco's thorough step by step explanation, willingness to listen, and professionalism. Thank you.

Isabel V.

12/12/2022 12:00:00 SA

Needed a new plumber to unclog my kitchen sink which I been having issues for the past few yrs. Had it cleaned before but would have to call same previous Plummer back out to do the same job every year. So I gave clean out plumbing a try base on reviews. They gave me a next day late afternoon appointment. Next day they text me if they could come early which I was happy to accept. They unclogged showed us through camera how bad it was. Gave us future sugestión, not being pushy to sell it. Price to unclogged was totally reasonable & will b considering the future suggestion so we don't run into this problem again. They where quick n clean too. They will b in my contacts for future n for sharing. Thank you

Monica M.

8/17/2022

We were very pleased with the overall customer service. They were quick to respond, worked fast, honest and transparent. The professionalism of all the workers was excellent. It ended being a much bigger job then we expected, but they really helped all run smoothly. I would definitely recommend them for all your plumbing needs!

Karen S.

4/24/2019

I love Marco! What a pleasure to do business with him. He follows up, is incredibly responsive, an amazing patient communicator, figures out solutions to problems, all with a smile and eye contact! Thanks Marco!

Cristina S.

12/17/2015

I have found my plumber! Marco is professional, courteous, knowledgeable, and simply awesome. I called him and told him the problem and he tried to diagnose the issue over the phone. He came to my house and fixed the problem in 20 minutes at 11pm! I WILL recommend him to everyone I know. You won't find a more honest plumber than Marco. I'm so glad I found him!

Michelle S.

2/20/2023

Chris and his team are amazing! What we thought was going to be a drain clean out turned into a much bigger job due to old pipes that were crumbling. Chris gave us our options and was completely transparent in everything that needed to be done. Pricing was fair and the job was done quickly. The work was beyond our expectations and we will definitely recommend Clean Out Plumbing to everyone we know. Great job, Chris and team! Thank you for fixing our plumbing mess!

Bert P.

5/17/2017

Chris and Victor showed up on time, kept me informed throughout the entire process. Very professional. Will use them again.

Grant S.

10/24/2018

Huge shout out to Chris and Nathan! I've been having plumbing issues all week and have went through 2 plumbers who flaked on me consecutively & were not able to find solutions. Chris and Nathan showed up at my home and within 10 minutes found the solution! They even put a camera down there and showed me themselves, which was very nice. Had my plumbing issue fixed in less than an hour. Highly recommend these guys because it's hard to find honest and good efficient work nowadays. Thank you guys for everything!

phuong H.

10/30/2022

Our house flooded in the night because of a clog sewer. I called this company and Nathan was the lead plumber that helped us from start to finish. The clog couldn't be cleared due to severe roots and blockage so Nathan returned the next morning with Adolfo and Geronimo. These men were so helpful and experienced in their line of work. They were also very patient with all questions i asked. This is not a paid review, I just want to extend this referral to those who might need an honest and professional service that is willing to go above and beyond.

Five star company!

Kenny R.

8/18/2020

Thank you Clean Out for coming out so quickly and getting the job done in 100+ weather. We needed our kitchen drain pipes changed out, kinda figured since we kept getting clogs. I'm pretty sure they have never been changed since build in the 1950s. Nathan and sorry can't remember his name come out on a Tuesday morning and was done by 2pm. Professional, polite and most importantly great job done! What more can you ask for! Planning a remodel and will for sure reach out to Clean Out for our plumbing needs.

Aaron Y.

9/29/2020

Nathan the tech who carne out was very professional and got the job done. Will call again if we have another problem.

William S.

01/03/2023 12:00:00 SA

Called Clean Out Plumbing and Rooter this morning for a main line sewer blockage. Bryant and Felipe arrived on time. Bryant clearly explained what they were going to do. They ran the camera into the sewer line and showed me where the blockage was, then cleared it. Bryant explained the issues with the plumbing that caused the blockage and gave me an estimate for the preventive work we could do in the future. We additionally discovered that the sewer backup forced debris back up into the shower drain blocking it. They cleared this for an additional and very fair charge. Choosing a plumber is always a stressful experience. Clean Out Plumbing honored their advertised $49 drain cleaning. They explained their work thoroughly and were very professional and neat. There were no up-sell tactics and work was completed very quickly. I will definitely use them in the future and highly recommend this company.

Mark S.

1/22/2019

Kept having to call a Plumber for a Mainline stoppage a few times a year. I called Clean Out Plumbing & Rooter and Marco answered my call. He was very professional and sent out Chris within an hour. Chris arrived and was very knowledgeable and explained everything and their price was very reasonable. They clear my mainline and ran a camera which showed a bigger problem with roots and and a Nightmare of cracks and broken clay pipes.
Chris was Awesome and explained how they could fix the problem and gave us a reasonable price for Permaliner.

Chris and his Crew were Awesome and knocked out this Big Job in one Day. Thank you!
If you Need an Honest and reliable Plumber call them first.

haaims c.

09/04/2022 12:00:00 SA

Great service, and upfront pricing are what to expect. Thanks to Chris for coming out and taking care of our plumbing issue.

Janel S.

1/19/2018

I have used Brian for several of our rental properties. He always does a great job and is super easy to get a hold of by phone or text. I also appreciate that I can pay by credit card over the phone. He always follows up by email with an invoice, photo and description of what was found. Prices seem competitive. No last minute add on's. The price is what was quoted.

Bren A.

8/22/2013

My toilet and sink were backing up into my tub. I was petrified because I was going to have a party in four days. I looked at yelp for any recommendations and was very fortunate to have found them.They came within the morning and was very pleased with the service they provided. I liked that Marco communicated with me upfront on how much things were going to cost that way I did not have any surprises later. He also showed me with the camera where the problem was and how he was going to fix it. I feel that I can trust his professional judgement. I will definitely call them again, and recommend them to my friends.

Kenneth K.

04/11/2018 12:00:00 SA

Excellent service! Marco and Chris were both very professional and helpful. Quick to answer calls and stayed on schedule. Highly recommend.

Shaneil J.

9/26/2018

I'm a tenant but since my landlord was out of town, I was tasked with finding a plumber to resolve the backup coming into my shower whenever I ran the washing machine. I came across Clean Out on Yelp and decided to request a quote with them due to their great reviews. Marco contacted me right away and setting up an appointment for the next morning was very easy. He was great with communication throughout the whole process with both myself and my landlord and was very thorough when it came to diagnosing the issue. What I originally thought would just be a clog in the main line ended being a much bigger job with all the pipes needing replacing. Marco and his team were able to complete the job the same day, working for almost 8 hours in a tight and dark crawl space. He provided photos and videos of before and after and was very good at explaining what the issue was and what needed to be done to fix it. They cleaned up after themselves and respected the property. Overall, it was a good experience and I would recommend them to anyone needing plumbing service.

Susana H.

11/24/2017

Contacted them on Thanksgiving night hoping to have someone come in the morning of the next day. Even at that time I got a reply through Yelp and a price. Came this morning wearing a clean uniform and the coolest camera to look through the pipe and found the courpret..a rag!
Chris and David were awesome and very knowledgeable..had the job done in minutes. Thank you guys!

Jonathan C.

06/01/2019 12:00:00 SA

I called Marco late Friday night and he answered and was able to get Nathan and Victor out to my home the next day in the early afternoon. All the bathtubs, toilets, and sinks were all backed up causing dirty water to come out of them. Nathan and Victor were able to clear stoppage on main sewage line from the roof vent. After clearing stoppage they showed me with a camera that the cause of the backup was a very large roots growing on clay pipes. To resolve issue from happening again they had to replace old clay pipes with newer pipes with a clean out access in front yard rather than the roof. Now everything is flow correctly and no more roots on pipes.

Nathan and Victor were very professional and definitely knew their stuff. I have saved this number in my phone for futures Services. Thank you Marco, Nathan, and Victor fit all your hard work. You guys are GREAT.

Lisa K.

02/06/2021 12:00:00 SA

Marco was very responsive. Best price and technician Eric was prompt, respectful, knowledgeable and got the job done quick. I would definitely use this service again and have already recommended to my family.

Shannon C.

01/10/2022 12:00:00 SA

Initially we were hesitant to call a new company to clear up a clogged sink but I am grateful we did. Our regular plumbing company was all booked up and unable to make us a same day visit. In 20 minutes Nathan, was here to save the day. He quickly inspected the issue and got to work. He even crawled underneath the house to verify the status of the other pipes as a courtesy and gave us a detailed report of the overall plumbing conditions.

They are quick, experienced, honest, and professional in every aspect. I am now switching to them permanently and will further recommend Marco and his team, to all others needing plumbing repairs or emergencies. Outstanding company with hardworking employees who are not afraid to get dirty and responded to our urgency immediately. Thank you for your dedication to customers and strong work ethics. Personal shout out especially to Nathan!!!

Rick U.

02/09/2023 12:00:00 SA

Our toilets started backing up. We call another plumbing outfit and they came out and snaked the sewer line but it only lasted a couple of days. They had to come out again and snake the line again. When it backed up again, even though the other company had a warranty, I decided to go with Clean Out Plumbing and Rotor. They explained it was a soft blockage due to corrosion from the old iron pipes. They de-scaled the cast iron pipes going under the slab and showed the clean pipe with a camera. They recommended replacing the sewer pipe going out to the street. We told them we didn't want are brick planters and concrete walkways disturbed. The completed the sewer line in one day and didn't damaged our property. I have to give kudos to Nathan to give detailed progress on everything.

Rafael G.

11/19/2013

After going through our Home Warranty appointed plumber and having to rent a snake from Home Depot, the stoppage was back. It was time to have a local plumber come out and give us a proper inspection.

I called Clean Out Plumbing based on Yelp reviews. The pictures posted in the profile were helpful because they show the manner in which they work.

Marco came out to our home at the requested time. I explained the problem & he offered his professional advice. He right away ran the camera to confirm the problem. A major blockage was detected along with built up grease and minor roots.

The price seemed reasonable but the 1 year warranty to back up the work gave me piece of mind to give the go-ahead.

When the Hydro Jet wouldn't burst through, he discovered the blockage turned out to be a hard plastic pipe that had been dropped into the roof vent. It was stuck, but Marco went out of his way to remove the tube by employing an unconventional technique that included some extra equipment and household items.

The Hydro Jet was finally able to continue its path and clear everything out. I was satisfied with the overall work and it was also completed in a timely manner. Plus, all this was done in the dark! Extra star for working after dark.

I will definitely call them again for anything and recommend to friends and family.

Russ A.

6/27/2022

I had a water leak dripping into my closet wall and Chris and Jerry were very professional and courteous and completed the fix immediately and complete. Highly recommend using this company!

Stephanie T.

01/02/2019 12:00:00 SA

Clean Out Plumbing & Rooter has amazing customer service and are extremely professional/ knowledgeable. If you have any plumbing issues contact Marco he very down to earth and honest he tells exactly what the issue is and what needs to be done with out trying to up sale you anything. He was able to provide a hydro jetting service at a great price on a very short notice. If you are debating between company's I recommend you contact Clean Out Plumbing & Rooter and explain your issues and after a few minutes on the phone with them you will realize how professional and honest they are.

Sunny T.

5/28/2022

Greatly appreciate the speed of reply to the request for help, punctuality with their set appointment time, professionalism and speed of work. Chris and team did a great job. We had a cracked pipe and they fixed dug it out, replaced it and put everything back in 5 hours. Thank you!

O C.

08/04/2021 12:00:00 SA

I was calling around to get prices on some plumbing work I needed done. Marco was super helpful. I let him know the situation I was in and even though he couldn't provide me with the services I needed he gave me referrals for other people. To me, that is the sign of a good business. I felt like I was talking to another human being and not just a business out for profit. They also answered the phone pretty late in the day, so if it had been an emergency I would have been all set. Thanks for all your help, Marco, and for keeping it real!

Joe G.

07/08/2022 12:00:00 SA

Woke up one morning to take a shower and found our shower and toilet were backed up. Called these guys and Marco answered. I explained to him my issue and he sent someone out within 2 hours! That's pretty unheard of these days. Eric arrived on time and quickly pulled out his camera and auger. He quickly identified the problem as a clogged main drain line in the front of our home, since I didn't have a front clean out Eric advised me he would need to start digging and add in a new clean-out so he could hydro jet and see exactly where the issue was. To my surprise he started working right then and there, he called another guy to help him and they worked quick and efficiently to get a new clean out installed and was then able to see I had a broken clay main drain pipe with tree roots growing into it. Eric then quoted me a fair price to repair the broken pipe, which I agreed to and he started the repair. They had to dig down very deep, but they were able to fix a big problem very fast and they did a great job. Fast forward a couple days later I had an unrelated clogged toilet issue, I called Eric and he showed up within the hour to fix this issue and didn't even charge us! Talk about great customer service! Thanks You guys! You have made a lifetime customer out of me.

Jamie C.

5/30/2020

I highly recommend this company for your plumbing needs. We had a back up due to roots and a cracked pipe. Chris and his team were efficient, professional and a pleasure to work with.
They were honest and they know what they are doing! Thank you Chris!!

Andrea C.

07/05/2023 12:00:00 SA

A big and sincere THANK YOU to Nathan and Manuel for helping us this holiday weekend. We had guests coming over they were able to service our sink before everyone's arrival. Nathan and Manuel are polite, courteous, and extremely professional. We are completely sold on Clean Out Plumbing, and they can be assured that we are now loyal customers. Thank you!

Leticia M.

11/18/2021

There was water reported coming from between the tile in the kitchen! I immediately called Marcos, his first question was if the dishwasher was on when the water was noticed. I didn't know. We booked for the next day. Chris and Jacob came on time and were very polite. Chris was extremely knowledgeable and found the leak coming from the dishwasher in matter of minutes! Thank God there was no need to break walls or floor. The dishwasher dripped water when in use. Easy fix, replace the dishwasher. I would definitely recommend them, they are punctual, polite, very knowledgeable, and honest!

Mitch - Allaboutdafood R.

1/16/2017

I noticed our drain was running slow and decided why wait until it backs up completely. I called a few people and Bryan seemed very honest and trustworthy. Also the 5 stars and raving reviews didn't hurt. He set an appointment and updated me the morning of and gave me a 20 minute on the way call. They were here in the time frame they said and completed the job zero mess left.

Frank F.

7/29/2021

I hired them to help me unclog kitchen sink. Nathan did a great job unclogging the drain. And yes, I only paid $49 for the service. Nathan was professional and courteous. So glad that I hired them.

Amanda M.

08/10/2018 12:00:00 SA

Had my toilets back up didn't know who to call so I went on yelp and found clean out.
Their names were Steve and Nathan before they came into my house the first thing they did was wear shoe covers which means a lot just because I have carpet. They came in and called my line, very professional and very knowledgeable. Thank you so much will be using you in the future

Jeff J.

5/28/2017

They were very prompt courteous and on time to the job explained everything to us well also offered 2yr warranty on service.

Shun T.

3/13/2019

Whenever I get a plumbing problem I call these guys. They're fastest, friendly, and quick. They also don't charge an arm and a leg for their service. I would say they're one of the best in the industry.

I recently had a cleanout access installed in my frontyard to do a hydro-jet to remove the roots.

I do like the fact that they're family owned company and the employees are all friends and family members. I would like to support them and recommend them to others as well.

T H.

1/23/2023

Calling around for plumbers to quote a job always feels like a mixed box of chocolates - you never know what you're gonna get. You never know if someone is pulling your leg, is taking advantage of you, just want money up front before doing or saying anything etc. I'm sure many of us have had that experience or sentiment.
Steven showed up on time to take a look and provide a quote to my surprise, and proceeded to jump straight to diagnosis mode on what was happening with our main line. He took out his equipment, didn't say anything about needing a few hundred bucks to take out the scope and within twenty minutes gave us his assessment. He was clear in communicating and told us we had some major clog probably caused by big tree roots that had penetrated our main line and there was a log jam. He also told us it's a mystery beyond that jam because his scope couldn't go beyond that point. I was nervous. I needed a second opinion. So I called a few places and they showed up late and demanded money up front to pull out their scope before they were going to lift a finger. They left within minutes of their arrival. Guess who I went with.
Over the weekend Steven and his team got to work. Unfortunately for me after the repair of the original section we got bad news that the pipe condition leading up to the main city line was also getting messed up by tree roots. They recommended a liner that was going to last me a long time that would prevent roots from entering. While it was painful to eat the additional cost I trusted what they were telling me and went with it. It was like the doctor telling you that you needed a bypass and to eat more fiber... Or else. But you knew you weren't listening to a quack. Oftentimes it's providing that calm and professional demeanor and also being great at communicating that makes the difference in getting people to trust you.
No one likes to open their wallets for plumbing work; it's a mysterious area that most of us don't see in person or perhaps don't want to see, and that oftentimes feels like there are schmucks trying to take advantage of you as a result of that.
These guys at Clean Out Plumbing are not like that at all. They deliver the sometimes tough news in a calm and open manner, talk about solutions, and work with you through effective communications to make you feel ok in what can sometimes be tough situations. They also get the job done on time. Show up on time. And clean up well after the job is done. Most of all you never get the sense that they are trying to cook up something in their heads solution-wise as they talk to you, and that goes a long long way for someone like me who's been burned in the past by incompetence and shady behavior.
So a big thank you for your hard work and professionalism, and the next time I pick up the phone (hopefully not for a long long time!!) to call the plumber, I won't have that pit in my stomach anymore.

Jessica C.

9/30/2020

Clean Out plumbing did a great job! I called on a Thursday evening and they were here Friday morning which was a lot sooner than i was expecting to see anyone. They showed up in the window as promised and took a look at the backed up plumbing. They worked their magic and it was good as new in probably less than 30 minutes. They explained what the issue was and answered all the Questions i had. A few weeks later Marco called to see how things were looking which was appreciated. I would highly recommend them!

Dani Q.

1/27/2022

I'm an office manager at Lee Woods, M.D. I needed to find a plumber as we had a backed up restroom sink. Called and got an appointment quickly with Marco. Bryant came out and unclogged it within a few minutes. Will definitely be using this service in the future. Thank you

Daphne C.

05/05/2021 12:00:00 SA

Last week, I noticed my main drain connected to the sewer pipe started backing up and needed to find a reliable plumber ASAP. Over the years, I used several plumbers but generally didn't have good experiences. After looking at reviews on Yelp, I decided to reach out to Clean Out Plumbing & Rooters and give it a try and I'm glad I did. Nathan and Brian showed up on time and did a camera inspection of the main drain to diagnose the issue. It turns out the issue is bigger than I expected but Nathan provided a long term solution as well as the estimated costs and timeline to complete the project. While Nathan and Brian were working on fixing the issue, they were extremely patient answering our questions. This is our first time experiencing this issue and we are not plumbing experts. Nathan patiently explained to us what the root cause is and kept us informed throughout the process. I even reached out to Nathan for a few follow up questions two days after the job is completed and he responded within minutes. Thank you Nathan and Brian for the nice work! I think the price is definitely not cheap but you get what you paid for. I will definitely reach out to Clean Out Plumbing & Rooters for future pluming issues.

Becca M.

9/19/2021

I had a kitchen sink clog and they fixed it in great timing! Very responsive and helpful!

Monica M.

6/25/2018

I spoke with Marco through email, text, and on the phone. We had our sink in the master bathroom clogged and so was the sink in another bathroom. ( back to back bathrooms) My husband had tried to fix it and finally after 3 days he asked me to call a plumber. This company had many 5 star reviews on Yelp. It was the only plumbing company that was able to send someone within the hour. At first I was skeptical when I saw Chris and and his co-worker. They looked very young but they knew what they were doing and resolved the issue in 20 minutes. The fee was on the high end of what I was quoted by other companies, other estimates I received $75-$125, but in the end it was totally worth it. He did not leave a mess and cleaned the area well. Thank you Clean Out Plumbing & Rooter!

Maggie V.

09/08/2023 12:00:00 SA

I have revised my review to 5 stars due to Marco's personal reply regarding the issue I had with a recent clogged toilet and the tech's estimate. I do appreciate the prompt follow up by the business owner.

I called Clean Out Plumbing & Rooter based on a previous excellent experience with the company. The latest situation seems to be an isolated miscommunication of some sort between the tech, me (the property owner), and the company. I'll leave it at that.

Marco called me personally to get more detail and based on our conversation I would call Clean Out Plumbing & Rooter again for service. My first contact with the company was great, that tech was thorough and straightforward about the problem and solutions, and gave me reasonable estimates for those options.

Thanks, Marco, for following up with me directly and for providing such great customer service. I really appreciate it!

Adrian M.

1/19/2017

I called this company based off of the reviews on yelp. 1st impression was great. I called and spoke with Marcos and explained my problem to him. Instead of saying that they would be there to fix the problem and make some money, he offered advice so I can fix it myself. I let him know that I tried all that then and only then, did he give me an appointment. Brian came the next day and was very professional and fixed the problem. The price was very affordable and they take every form of payment. This place is definitely a 5 star business.

Donna M.

6/13/2023

At first I was disappointed because I called for clogged drain in Orange county but they called back and said it was too far to come even though they advertise on the website they service LA and Orange county. Let's face it...everything in southern California is far..right? But they called me back and said they would be here in about an hour. They came as promised, cleared my clogged drain and left their job clean and neat....so 5 stars for me. Thanks Chris and partner for great job I appreciate you coming to take care of my problem...you saved me a lot of hassle.

Janet K.

8/31/2019

If I could give more than 5 stars to Marco and his team at Clean Out I would. We called them to do a repair on a sewer line for an older house. The location of the repair was not easy to get to, but these guys went above and beyond the call of duty. The crew was professional, polite, and really cared about not just finishing the job, but doing it RIGHT. I cannot recommend them highly enough, I will definitely call this company again - customer for life.

Monica D.

10/17/2021

I'm looking for the place where I can give them 500 stars! That's what they deserve!

Last night at 10pm our sewer backed up completely -- even into our shower and tub. We started hunting for someone who could come out. Because of their Yelp reviews, these guys were one of our first calls. Marco answered the phone but said they couldn't come out until Monday. We were not surprised that they were busy given their Yelp rating. We said we were having trouble finding someone and he said if you don't find anyone, call me back and he'd see what he could do. Well, an hour later and heaven knows how many calls, we still had no one, so we called him back. At 11:00 at night, he called his guys and got one of them out to us by 9:30am today.

Turns out, our liner had collapsed and what was going to be a quick clean out, turned into major work to fix it. Since they showed us on camera exactly what was going on, we were fully informed and understood the issues. They made it all happen today and, twelve hours later, we have a fully functioning sewer system again (and can stop running up to the closest grocery store).

The team was friendly, professional, and did immaculate work. They put everything back in place and swept the walk. The side yard is cleaner now than it was before they started!

Huge thank you to Marco and his team for getting it done so quickly! We were desperate and they went they extra mile -- many miles -- to help us out. These are absolutely our new plumbers! I can't imagine calling anyone else!

Gabriel F.

11/19/2017

Responded right away and they were on time. They did what they promised and my problem was resolved in an efficient manner. I would highly recommend them and won't hesitate in calling them back for any future plumbing issues.

Tally L.

2/16/2022

Just had Brian from Clean Out Plumbing come out to fix a clogged drain in the bathroom at one of my rental properties, he was awesome.......he showed up on time and did a great job and communicated everything with me very well.
Definitely recommend these guys!

PGreg H.

10/15/2018

This is a long overdue review and I apologize to Marco for not writing this sooner. Anyway, Marco and his team came over about a week and a half ago to clear our sewer line. He was very professional and up front. Sevice was top notch and him and his team were courteous. He gave us many options on how to fix our problems. The thing I liked about this company is that they were not pushy about which option we needed to do even if they would make more money on one particular option. They left it to the customer to choose what works best for them based on their needs especially if they were financially related. Thank you Marco, Cant recommend them enough!

A Y.

1/23/2023

Prompt response by Bryant and another gentleman (whose named I didn't catch- sorry!). I had a potential blockage in my washing machine drainage pipe. They were able to snake it out in short order and discussed potential issues/solutions moving forward when and if the blockage became problematic. Definitely A1 Customer Service and follow up by the Techs and the owner,Marco. I will def call Clean Out Plumbing & Rooter in the future!

Candace E.

11/23/2021

So, I've owned my house for 6 years.. we've had multiple plumbers come over 3-4x a year for our washer backing up. I've heard we had to dig up our kitchen to replace our drains, a $20k job.. LONGEST story short.. my brother recommended Nathan from two co-workers previous jobs.. he can reroute, save and so forth... turns out.. I called him... Came by in 45 min.. I was thrown off by this young model baby face, but turns out, this is a family business. Nathan tried to put his camera through our drains and wouldn't go. Said we don't have to dig up our kitchen... gave us the cheapest quote to reroute our drains and made this daunting job, feasible with the cheapest quote possible. I know that's not always the best thing... get what you pay for... but I had several people back up this company.. and ya, got the job done with ease, plus replaced my main drain since they were doing the other drains. We got a great deal, considering what's going on with material in this economy. I didn't want to mix old with the new, and not ever have to worry it backing up because we had a 70 year old main drain. Done in two days. Hopefully.. I don't have to WORRY about this for 69 years! Thank you! Would recommend 10/10!

Bento M.

05/03/2020 12:00:00 SA

Chris did an excellent job at fixing our sewer blockage. Highly recommend Clean Out Plumbing & Rooter!

Benjamin R.

7/24/2014

When my toilet wouldn't flush properly and I couldn't unclog it I thought it was going to cost a fortune. Luckily I heard about Clean Out from a friend of mine and gave them a call. Marco answered very professionally and after letting him know the situation we scheduled an appointment.

He and his helper arrived well dressed and on time but the best thing about them is that they were very thoughtful! This is because the first thing they did was to set down plastics and big rags to avoid making our carpet and wood floors dirty.

After feeding their camera through the access (IDK if that's what it's called) he showed us the problem. We had roots growing through our sewer pipes! So he continued by giving us our options and pricing and after deciding to have them jet out the roots they quickly brought their hoses and began.

After only 30 minutes they finished and showed us our clean pipes!! Unfortunately we still have to switch out the sewer in the future since it is very outdated (still has clay piping). But its now been two months and we haven't had any problems whatsoever. I waited to post up this review but now that I have let time pass by, I am happy to say that they deserve 5 stars! Thank you Marco for your services.

Chrystal C.

1/25/2017

After the heavy rains I noticed my outside drain was plugged. I attempted to clear the line with no success. I found this company on yelp and decided to give them a shot. Marco responded quickly and was very kind.

I had two gentlemen show up the very next day (Chris and bryan) they were extremely helpful and very knowledgeable of what they were doing. They cleared heavy roots from my plumbing and cleaned up after themselves. They were extremely kind. I am beyond satisfied of Chris and Bryan's hard work. Thank you so much

Lise S.

2/18/2021

After trying to unclog our kitchen sink last night, we gave up and called Clean Out Plumbing this morning. In less than 2 hours Nathan and Josh did an excellent job today cleaning out our plumbing. Snaking did not work so they hydro cleaned. We are repeat customers and highly recommend this Plumbing Company! AND they clean up after themselves and left the cabinet under sink spotless!

Simon K.

9/29/2020

These guys were very professional, friendly and quick to find a solution to my clogged tub drain. They were on time for my appointment. They had a camera to show me exactly what was clogging my drain, and went to work to unclog it immediately. The whole process was painless. Would recommend and use again.

David C.

5/18/2016

Had a main line blockage and we called another service. They didn't even really try to identify the problem and wanted us to buy they Water Jet Service. We called Marco, they arrived when they said they would (a little earlier) took time to let us know what the problem was and what the fix would be. Marco did have to Water Jet our main line and it did cost a little more than the previous plumbing company we called but Marco gave us 2 years warranty vs. 1. More importantly, we were well treated (as our neighbor who had some of our overflow go into their yard) and we were well informed on what the issue is and what the future issue could be. It's hard to trust everything you read sometimes but the high ratings for Marco is not an accident.

David C.
Whittier

Ruben U.

11/17/2021

Last Saturday we invited some friends over to the house to watch a fight. We were all in the living room when suddenly my buddy Mando calls me to the restroom. There was water coming out from the sink, toilet and bathtub. I immediately started looking for plumbers. Nobody answered except Marco from Cleanout. He was at my house in 20 minutes. He unclogged the drain and even cleaned up some of the mess. After doing an inspection he told me there were roots in the drain line that needed to be fixed. What I loved the most is that he wasn't pushy at all. He understood I was having a party and empathized with me telling me that the best option was for him to take care of everything the next day.

I called him again early in the morning. He came back. This time I saw his van and equipment. Everything is organized and clean. He gave me a quote I was happy with and fixed my drain. When he left, the issue was completely solved, and my house looked as clean as his van. I will definitely recommend Marco and his team to my friends and family. I'm impressed.

William L.

02/09/2017 12:00:00 SA

I call this morning and come in 2 hrs. Fast response. Nice guys, explain to all my questions. I am happy with it. 2 thumbs up.

Krystina A.

3/25/2022

The best plumbing service!! Very professional. Bryant explained everything very detail and he was very nice and friendly. This is the only company I will call. You will not regret calling......

Suzi S.

4/18/2021

Everyone knows how expensive plumbing problems are and can be super inconvenient but thanks to Clean Out Plumbing ours was neither. Eric came out shortly after I called and diagnosed the problem quickly. He was professional, knowledgeable and laid back. What could have been a two-day job only took Eric a few hours. Our main line had no access point and there was a blockage so he took care of the blockage and installed a two-way access for $400 less than the first quote we got! I highly recommend Clean Out Plumbing to everyone! Thank you so much!!

Phil G.

04/04/2022 12:00:00 SA

I reached out on Yelp for a quote on replacing our hot water heater. I heard back via Yelp quickly which was great. The bad news is that they said that they don't offer that service. Odd because they are plumbers. Even more odd because water heater installation is one of the items specifically listed as one of their proffered services on the Yelp website.

Vinny R.

10/05/2019 12:00:00 SA

If you do not get these guys you are making a mistake, the owner of the company came out and jetted my plumbing system. These guys came out when they said they were going to and were very informative about what needed to take place. The one thing I liked is they stuck a camera down the clean out and the quality of the video was clear, it allowed me to see what I had. A two year warranty was provided and the job was done quickly, they didn't pressure me into doing something I didn't want to do. Very good company, I recommend you use them. Great job clean out, there's a reason you are number one in Whittier.

Annie P.

1/20/2022

My kitchen sink was plugged and our family plumber was unavailable. I looked through Yelp and it seemed everyone was booked for the day. I called Clean out Plumbing and they made time to come look at the problem. Brian came and did an excellent job. He tried to unplug it and found it was a bigger problem than anticipated. He didn't charge me for coming because he didn't fix it, even though he did change the plastic drain pipe under the sink. I recommend Clean Out Plumbing wholeheartedly! They are a family business that takes pride in their work and their relationship with customers.

Rassada A.

10/02/2018 12:00:00 SA

Marco and his team are awesome! It started from frustrate Friday we got clog up in our mainline and that cause the back up in side the restaurant! After we talk to Marco explained what it need to be done and came to the site so quickly! He show us what options do we have and go step by step from easy task to the hard one. They finally fixed it get the mainline clean and clear!!! Thanks Clean Out Plumbing for saving our day. The most Professional and quick response plumber we've ever have.

Isabel C.

01/06/2017 12:00:00 SA

Wonderful job!! These guys came out same day I called them. It was dark and chilly but they got the job done. This is my 2nd time using them. I will definitely use them in the future !!

Steve H.

05/03/2022 12:00:00 SA

Had a backup in our shower drain and needed the line snaked. Did this last year also, but was less than satisfied with that plumber. Contacted Clean Out Plumbing and they sent Steve and Curly (yes, his name is Curly) and they were awesome! They contacted me with a 25-minute window and they arrived....25 minutes later (amazing). I explained the problem and they went right to work. Had the line cleared in less than 10 minutes. Very professional and courteous throughout. Great price at only $49.

I anticipate our shower drain line will continue to need annual clearing, and I will be calling Clean Out Plumbing each year. I highly recommend them.

Ignacio P.

08/08/2019 12:00:00 SA

Chris and Josh did a tremendous job here at my home. Very knowledgeable and great communication on the step by step process. They did awesome work and highly recommend them. Thank you team !!!

Yvonne C.

2/24/2022

Chris and his crew came out to address our plumbing issues. He communicated clearly and easily and worked quickly. Gave us his recommendations for what needed to be done without trying to upsell anything. Would call them again for future plumbing needs.

J Q.

1/14/2014

Marco was a pleasure to deal with. He arrived on time, showed me the problem with the mainline using the snake camera, recommended the repair at a very reasonable price. Work was done professionally and never felt like they were trying to take advantage of me. Definitely the only plumber I will ever call. Thank you!

N. Danny S.

04/09/2023 12:00:00 SA

Good honest plumbing service. They had up front pricing that held true when they arrived. Called to set up an appointment they were available for even same day service. There was a delay in transit and the plumber called to inform me, very good communication. Plumbers came and performed the work, described every step to me. Told me what my problem was, how to avoid it, and some recommendation for future work if I wanted further prevention, but no pressure not pushy. Overall I'm very pleased and will definitely be using them again in the future!

Ben A.

6/17/2017

We called Clean Out for routine maintenance we do every year and they were very helpful, friendly and knowledgeable. Steven and another tech whose name I unfortunately forget were great. We will definitely use this company again in the future. We used a different company in the past that only seemed interested in doing the bare minimum, but Steven and Clean Out went above and beyond and made sure to do a thorough job. Thanks guys!

C J.

08/02/2022 12:00:00 SA

Possibly the best plumbing company in all of OC. The technician, Nathan arrived on time to repair a broken cold water pipe for the bathroom sink. We also needed the hot water side replaced as well and the drain pipe renewed because it was corroded just the same. Nathan took care of everything quickly and professionally and left everything spotless after the work was completed. Great service and highest quality work performed. Thank you again to Marco & Nathan and the rest of the crew.

Aimee U.

3/20/2022

Five stars is short for how satisfied we are. When my dad called the company they assured him the technician would call him within 2 hours but Bryant called with in 30 minutes. Bryant came out for an inspection that same day, a Wednesday. We made an appointment for Saturday. My dad was a little skeptical that it was a project that could be done in a day. Sure enough, they did a great job and finished the same day. We are unsure the names of the guys in his team but they all did a great job! Thank you Bryant and team! Very satisfied!

Johnny A.

10/25/2016

First Off, Just want to Thank the Guys at Clean Out, for their Professionalism, and Fast Service! I Could Not be happier with the Service Provided! Thanks Bryan and Victor, you were Beyond Helpful!

So I started to notice notice that the water in my shower was rising when the washer would drain, I immediately knew something was wrong! I snaked the line myself to no avail! I finally gave up and called Clean Out Plumbing. The 5 Star Yelp Review caught my attention. I called them up around 6pm on a Sunday, and they were at my house within an Hour! I was really surprised!

They have the latest Technology! Their camera system that goes down into the main line showed exactly what was blocking the pipe. ROOTS!

They assured me it's Very Common, especially with the Strict watering laws! Trees need water, and they will get it, somehow!

Bryan set up an appointment for the following morning, since it was getting late and the machines he would be using were really loud! We would not have to be home. He texted me to notify he had arrived the following morning at 10am. (Right on time for the scheduled appointment) Upon arriving home, Bryan and Victor were just about finished. He showed me the level of Intrusion, and it was Very Extensive! (See Picture Attached)

I could Not be Happier with the Service Provided by Clean Out Plumbing! You guys went Above and Beyond! I HIGHLY RECOMMEND CLEAN OUT PLUMBING! The Price was More than Reasonable! They were Honest, and Thorough! Walked me through Every Step of the Process! Plus, it's a Local Business!!!

Victor M.

05/10/2016 12:00:00 SA

After having a toilet back up, then a shower, then another toilet then the kitchen sink. We knew we had big issue. We had to call a professional. After looking around we discovered Marco and boy did we come across a gem honest, polite and punctual. Messaged him on Yelp and within 20 minutes we had a response with an ETA. Inspected the issue and gave me several options, wasn't pushy but genuine. I opted for the complete flush out. The entire time he was professional. Fixed our messy situation and gave us a warranty on his work. Highly recommend him.

Jen M.

9/27/2018

These guys were out within an hour of when I called. They were amazing!! Did a great job with our plumbing emergency. If we need plumbers again, I will be sure to use them.

Jose L.

06/06/2019 12:00:00 SA

Chris Jover and his team were thorough, fair, professional, very clean, and resolved my obstruction which turned out to be more serious than expected. God willing, we can install a washer and dryer once again. I would recommend this family company to anyone who wants a plumbing or router job done right and in a timely manner. Chris... thank you for putting our anxieties to rest.

Theresa M.

1/17/2019

When your tub is clog you need to call the experts and now I can take a bubble bath thanks to the great service!!! I really appreciate the professional work. They were very neat and clean!!! I will definitely contact them if I ever having plumbing issues in the future.

ANGELA T.

9/21/2020

I had a clogged pipe in my restroom and Eric came out to my house and fixed it. While he was there he also showed me how old and calcified my mainline pipes were. We decided to upgrade our pipes and 2 days later him and a crew were here changing out the pipes. Finished the job super quick and they cleaned up so well you couldn't even tell someone was crawling under the house. Definitely great service!

J R.

12/22/2019

Marco is honest and straight forward guy. He took the time to explain the whole process and showed me what was going on in the sewer line with a camera. Took care of my immediate problem unclogging sewer line and showed me what the cause of the problem was. Gave me options and took the time to answer my questions. He was professional, courteous and on time. Great service and reasonably priced. Will definitely be the first call I make next time I have an issue.

Natalie M.

2/24/2023

Would highly recommend!!! They were able to send someone out immediately and resolve my clogging issue within 30 minutes. Nathan was amazing and very attentive, he cleared everything out and left my sink working like brand new. I will most definitely be using their service again in the future.

Richard P.

07/05/2016 12:00:00 SA

In the middle of a kitchen remodel which had gone way over budget, the drain line backs up. I called Marco and he said he day was full but he could come out in the evening. He was quick, thorough and inexpensive. He did take time to explain all of my options and made sure I was comfortable with the work performed. Thanks Marco!

Kevin L.

1/16/2021

My bathroom sink was not draining. Since it was Saturday, I thought I had to wait until Monday to have it looked over. But the technicians came within 2 hours and got the job done. They were quick, professional, and courteous. Price was reasonable too.

Bryan S.

03/07/2016 12:00:00 SA

I had a mainline issue due to roots in my sewer pipes. I called Clean out plumbing and spoke to Marco; he was very polite and thorough in diagnosing my problem over the phone. We set up an appointment and he arrived on time and began with a Jetter service (water pressure) to pop the blockage then did a camera inspection via my mainline vent. He found major roots in my cast to clay transition outside of the house and recommended installing a two way clean out to remove the transition hub cause there was a separation and the roots had been intruding via the hub and replace with ABS plastic. He did all of this within 4 hours and backfilled and replaced all my plants back to par. Very satisfied with Marco's & his assistant Victor's help. 5 stars! Great company, Great Guys!

Steve L.

10/01/2017 12:00:00 SA

5 Stars All Day!
Very professional service! Came out on a Sunday & provided very efficient service. Knowledgeable, courteous, and very clean. Also punctual & gave a 20 minute heads up call before arriving. Definitely recommend their services. Thank you Marco!

Krystal B.

1/19/2019

Extremely professional and detailed. I found this company on Yelp after having to deal with a horrible company that my insurance sent out. After repeated issues with Drainco, the insurance allowed me to choose my own. I chose this company because of their positive reviews in Yelp. I completely understand why they are so highly rated. They helped explain the issue to the insurance and made sure that the insurance covered the problem. I appreciate them knowing how to navigate that process and most importantly knowing what was the underlying issue with my plumbing. They use cameras and will tell you exactly what you need to know. Service also included a 2 year warranty. If I have any issues at all they will take care of it.

Chris D.

3/26/2019

I highly recommend Clean Out Plumbing for any plumbing problems that occur. I called on Sunday morning and spoke with Marco and he let me know that they would come by between 12-1. I received a call a around 12:35 from Chris to let me know that they would not be able to make it by 1. They arrived a bit after 1:30 and I met both Chris and Tito, showed them the bathroom and within 30 minutes the problem was fixed.

For those who live in Whittier and have any plumbing problems, call Clean Out and you will not be disappointed.

Karen S.

04/06/2022 12:00:00 SA

Excellent service, reliable and very polite and respectful. Did great work! Very happy :)

Teresita R.

11/13/2016

They are nice forgot to get their names to young adult did it yesterday our sink is working good thanks brothers - from costumer in telechron ave

Jerry T.

6/30/2021

I called him in the morning and they were there at 10:30 to fix the problem was fixed right the first time. The young man did a very good job. I'll use them again!!

Dan C.

1/19/2021

Nathan and his crew at Clean out came out to my house and replaced my whole drain system under my house in a couple of hours. They are a awesome group of ambitious young men. They came on time, did a great job, and also followed up with me to see if everything was going OK afterwards. I am completely satisfied with their level of work. I don't ever do reviews but these guys deserve it! Thanks Nate and company!

Bryan C.

10/19/2017

After having issues with sewage water draining into our shower, we decided to call Clean Out. So glad we did. Chris and David arrived promptly, and were efficient, professional, and very knowledgeable. By placing a camera into our drain pipe, they quickly diagnosed the issue as being caused by a large amount of roots that had entered our sewage system. The only way to properly alleviate the problem was to replace the section of pipe that was affected which could not be completed at the time. Fortunately, they were able to clear up some of the pipe by hydro-jetting it to allow us to continue using our toilet and shower, and returned the following morning to replace the pipe. We had a great experience with this company and will definitely recommend them to family and friends.

John L.

5/25/2017

Steve and Chris were professional and very knowledgeable. They had a mini camera, other plumbers I called did not have this type of camera for smaller pipes. All In all good work and they cleaned up after them self.

Lee L.

5/24/2017

This is a great company. I've used them a few times for sewer cam inspections in house hunting. The prices are very reasonable. The people courteous, professional, and follow up really well. Highly recommended! :)

Shawn A.

10/25/2021

Chris was great. We had a backup in our kitchen sink and he was on time, explained my options, fixed the issue and was very professional. Found my new plumbing service!

Ron R.

11/07/2018 12:00:00 SA

Backed up tub and toilet. Called Clean Out. Quick response, skilled and knowledgeable, and they explained the process and issues encountered. Chris and Andy were polite and professional. Reasonable prices and work warrantied.

Harald S.

02/09/2023 12:00:00 SA

These guys are HONEST! Prompt, professional and personable. I will be using this company for any of my plumbing needs from now on.

Jon C.

8/14/2023

I need a kitchen sink unclogged and the Clean Out team coupon in Yelp was a compelling value. Clean Out responded quickly and proposed a time, but i had a conflict with another appointment and they quickly replied with an alternative time that worked out and was even earlier to better meet my needs.
When Erik got here with his assistant he explained everything to me, what we might encounter, and was up front with possible worse case scenarios and prices. Knowing most of my drain plumbing was already replaced, i just prayed he could punch through the clogged section in the wall that was not replaced. Erik had the drain cleaned out quickly and thoroughly and provided good advice for my old pipes to help them last. The drain works better than ever and I appreciate the honesty and lack of up-selling when it's not necessary. Good deal on a great cleanup and if i get a tougher clog I'll still give them a ring.

Tess G.

05/02/2018 12:00:00 SA

I'm pleased and satisfied with their service on my clogged bathroom and toilet. Brian is very professional and knowledgeable in explaining the problems and how they going to do it according to my budget. I met Marco and the whole crew,George,Alvind and Victor who even stay late to get job done . Brian also responders immediately when I called, thanks. I highly recommend this family owned company.

Chrystal S.

2/15/2019

Marco was very prompt, informative, knowledgeable polite and kind! Everything you need in an excellent plumber. He was very flexible in working with my schedule.

Janeth V.

11/22/2017

Great costumer service, professional and very knowledgeable. Reasonable prices, fast service. Would highly recommend them

Brandon R.

08/07/2018 12:00:00 SA

I normally don't write reviews but something has to be said about this company. I called with a slow draining kitchen sink and Chris showed up the same day. He showed me the backup on the camera and went over the options we had. Chris was very knowledgeable and professional and in no time had my sink back to normal. Pricing was very good. They were definitely cheaper than a handful of other companies I was in contact with. It is very much a relief to find an honest plumber who actually explains the issue to you. This will be the only company I call for future plumbing issues. Thank you again for your help.

Jeanette G.

4/23/2019

Marco was great and answered all my plumbing issues professionally. He sent out his plumbers right away. I was very happy with Steven and David's service. They knew exactly what to do, and were very friendly and helpful with my plumbing issues. I highly recommend Clean out Plumbing & Rooter, to anyone who needs it. I am now one of many happy customers! Keep up the good work.

Garcia A.

11/30/2021

I would definitely recommend and use them again. They are extremely reliable, quick response time and very honest and reasonable in their pricing.

I called Marco approx. 10:00 a.m. 11/26/21 and he told me confirmed, we will be there no later than 1:30 / 2 p.m. It was shortly after 11:00 a.m. [11:03] when the Tech arrived. I was so happy as I had been playing phone tag with another Company who never committed to a time. By the time that other plumber called back (after 12 noon) to say they could come after 3 p.m., Marco's guy (handsome guy with his handsome son) were almost finished with the job. Both my kitchen sinks and bathroom sink were backed up as I put some noodles down the garbage disposal (a no-no). So all day Thanksgiving we tried our home remedies but then decided to call a Pro. The drain itself was a mess and it took time to snake it. DON'T WASTE TIME IN CALLING someone else. Their service is excellent!

Oh, I'm in Whittier, CA now.

Justine H.

10/12/2021 12:00:00 SA

These guys are great. First I had to find a plumber on a Sunday. They were very responsive and reliable and were able to come out same day that I called. Secondly they were very up front with pricing as I had asked ahead of time for their price. I basically had a sewer line for which my general contractor could not figure out how to stop the leak in the connection area between the old iron cast pipe and the new ABS pipe. Nathan and a 2nd technician came out and immediately fixed the problem in 45 minutes (30 minutes had I not asked a gazillion questions). Nathan cut 10 inches of the old cast iron, smoothed out the transition with a grinder (the pipe was old and rusted) and reconnected the pipes with two hubs. That did the trick and there has been no leaks. I even put paper towels underneath the connection for days to make sure and no leaks. Their work was excellent and they kept to their price that was quoted. They were also very friendly , knowledgeable and patient and extremely helpful in answering all my questions. I will continue using them for my plumbing needs.

Ron E.

9/14/2022

I would like to post our great experience with Clean Out Plumbing. We have cast iron drain pipes that have always drained slowly and ended up backing up. Chris came and assessed our issue. He came up with a plan and a very affordable price. He hydro jetted the pipe and passed a camera. The pipes were over 70% blocked. He used a cutting tool to open it back up and now it drains like never before. Chris and his crew were honest and very hard working. He kept us updated all the way through the job. He was the ultimate professional. I would recommend them to anyone.

Barbara K.

7/20/2023

I first used Clean Out Plumbing in April 2022. They did an excellent job and so I called them again when I had a different plumbing problem this week.

Nathan and Felipe came out to analyze my slow drainage issue. They figured it out and fixed it very quickly. They arrived on time and were professional polite and efficient. I cannot say enough good things about the service I received.

Clean Out Plumbing is forever at the top of my list of plumbing companies. In fact they are the only company on my list. I will always call them when I have an issue.

Many thanks to Nathan and Felipe.

Juan R.

12/10/2020 12:00:00 SA

Clean Out Rooter specializes in the sewer. Marco came out today to run the camera on our sewer after the city informed us of root intrusion. He also took care of our sink and two shower blockages. I find him to be friendly, honest, conscientious. He also follows COVID-protocol and cleans up after the job. I would definitely use Marco again, especially for drainage and sewer problems. I highly recommend his service.

Cindy M.

12/01/2022 12:00:00 SA

Our tub downstairs was not draining properly. We called Clean out plumbing and they came the following day. I asked for a courtesy call prior to arrival since I work and Nathan did just that. He came on time and took care of the draining issues and made sure all was good before leaving. Nathan answered all my questions too. Highly recommend Nathan and the guys from Clean Out.

Tony T.

4/17/2018

These guys are awesome. Called them last night and was able to schedule next day appointment to fix a drain issue in our shower. Steven and Nathan then came out earlier than scheduled appointment. They were very professional and honest. They checked everything and I guess the drain issue resolved itself from when I made the service call. They would not take a payment for their time but assured me that everything should be ok but call if any issues came up. Happy to find a professional and honest company to take care of any future plumbing needs.

Marlene W.

3/30/2021

I was very happy that Chris could come out quickly and take care of our plumbing problem. He was very courteous and professional. I would recommend this company.

David R.

9/28/2021

Steven and Jason fixed my issue quickly! I would recommend them to anyone else. Whenever I have any other plumbing related issues now I know who to call.

Irene M.

8/23/2013

I was very impressed with this company, specifically Marco. I've owned rental properties for over 10 yrs & I've used various plumbers, but I stayed with one particular plumbing co for the last 8 years. Yesterday I had a major plumbing problem & I called my regular plumber. He quoted me an outrageous price of $2400. I called Drain Out & Marco came out that same day, worked until 9:30pm & did an excellent job for almost half the price. Even my tenants commented on how hard working Marco & his associate were. Marco will be my go-to plumber for all my future plumbing needs. He provides honest, quality service & great rates. Thanks, Marco!

Angela C.

7/18/2022

We needed help ASAP on a Saturday morning. Not the first time we call these guys for help, but every time we do call the response time is excellent. Customer service, cleanliness, and price are all fitting to customers best interest. Unfortunately, our main line needs some work but they gave us an alternative option so we can save some money up in order to get that fixed. The guy who helped us explained specifically and visually showed us (with a camera in the plumbing) our problem. We highly recommend them! You will not be disappointed.

Rey A.

7/15/2023

These guys were terrific. Chris and his team Contacted me and were able to show up even earlier than scheduled. Great first impression. They CC p coeeeeed TV

Andrew E.

06/08/2021 12:00:00 SA

Today was the second time Chris and Jacob came to help me with my kitchen plumbing. I can't say enough about their costumer service and reliability. They are responsive, professional, and knowledgeable. I'll continue to recommend them and call them for all my plumbing needs. Thanks, Chris and Jacob.

Travieso C.

9/26/2015

Met this guy Marco about 5 days ago and I can tell u he came with his truck and partner ready to rock and roll. He and his crew were very clean, fast, and respectful. Also to add he called me today and asked if there were any problems and to see how I was doing!!!! Good job CLEAN OUT

Everett M.

7/29/2022

The master bathroom sink has been draining slowly for months so I knew the drain line needed to be cleaned. I contacted three plumbers nearby via Yelp! and Marco answered right away on a Thursday night, and set appointment for the next morning. The plumber who arrived was clean, professional and cleaned the line in about 5 minutes. It makes all the difference in the world to have someone with experience and the right tools do a job for you. I highly recommend Clean Out Plumbing & Rooter for your residential jobs.

Brianne A.

8/21/2023

Chris and Kevin were super responsive and friendly. They checked out my drainage issue and suggested numerous ways to attack the problem. I'd recommend them to anyone who asks

Tap T.

08/09/2020 12:00:00 SA

This company is top notch. From the first phone call to our guy Angel, my family and I couldn't be more pleased. Angel took his time and went out of his way to be courteous and polite. I can't imagine having a better experience. Angel is our guy from here on out and will recommend this company to family and friends.

Jose Z.

1/18/2023

Just wanted to let everyone know what a positive experience I had with Clean out Plumbing, Chris came out to my home when all my drains were back up did an inspection with his camera explained everything in detail gave me a written estimate, him and his crew took care of business and my drains were cleared . A+ all the way

Daniel T.

11/28/2022

This is the an update of the review I made for this company several years ago. Nathan helped repaired and replaced an old and broken cast iron pipe under the house of a raised floor foundation. He stayed until late at night and came back the next morning to finish up and clean up. He was very corteous and all repairs were done in a professional and timely manner. He took pictures of the existing condition and pictures after the replacement.
He also pointed out a cracked water line over the laundry and kitchen which he was able to give a good price for a combined service. If you need any cleanout rooter service or a waste line replacement, check out Cleanout plumbing & Rooter before anywhere else. Marco the owner texted a week later to check out on the service and make sure everyone is happy. Thank you guys !!!

Olga Q.

11/30/2021

This company is GREAT with communication, and quick to service! They provided excellent assistance in our time of need. Distressingly, we dealt with a clogged toilet line blacked up with solid waste that somehow began spilling into the backyard due to built up pressure. Clean Out Plumbing dealt with the issue: clearing out the line and providing additional recommendations to solve the root of the problem in order to avoid future fiascos of this nature. We will definitely use them again!

Stephanie ..

8/21/2023

I had a great experience with clean out plumbing. Eric and Ritchie came out within a few hours and had my drain unclogged within a few minutes. I'll definitely use them if further issues come up.

Bruce L.

12/02/2017 12:00:00 SA

They did a neat job. Finishing the job in one day, and leaving the ground clean. We are very pleased with the job. I like the team!

Marlena C.

1/27/2020

Where do I begin...Clean Out Plumbing & Rooter is my #1 go to plumbing company! Marcos was very prompt with regards to answering my calls, texts, and plea to please squeeze me in to address a drainage problem! Nathan arrived to my house and immediately diagnosed the problem! What I really appreciated was the fact that I was able to see the blockage through the camera! Nathan explained every step very thoroughly to me and we came up with a plan to replace the old sewer line! Mind you...just by talking to Marcos over the phone and listening to my concerns over the phone he had diagnosed the sewer line as the culprit! Amazing! He knows his trade! The crew arrived...tapped, covered, and kept my house impeccable as they worked very hard to get my problem resolved! I also appreciate that they showed me all the removed pipes and I got to see the new pipes under the house as well!! Overall...their hard work and dedication was very much appreciated and I trust them ! They doo truly care about the customer and their work! Thank You everyone!

Lynn J.

5/25/2021

Great experience with this company. They responded quickly. From time of calling to getting the job done was within an hour and a half.

Saigon J.

5/27/2014

I called Marco for a stopped main drain. He was able to come the same afternoon after a busy day to take care of our family. Since I normally have root problems every year, after examining my line with a camera, Marco recommended hydro jetting the main line and explained to me the benefits. I simply told him that I rely on the people I hire to make best decisions for me so I left the solution to him.

He and his assistant were very through and ran their camera along with the hydro jetter, making sure all root were eliminated. I couldn't believe the before and after video footage of my main line. It is spotless now and root free. I have never seen this type of results from a regular rooter service. I am now a firm believer of the hydro jet process and will recommend it to all my friends that have the same problem at their home.

And of course I will recommend everyone use Marco as their plumber. I work with many contractors, and can honestly say that Marco is one of a handful of contractors I will endorse.

Thank you for your honesty and hard work. Also thank you for calling me back when I had a question at 9PM about the root killer.

Julian, Hacienda Heights

Danielle T.

5/19/2014

We found clean out plumbing through yelp and called with hopes of getting a clogged drain fixed. They came out and assessed the problem and were able to fix it quickly and efficiently. Marco and Ramon were very thorough and professional with their work. We will definitely call them again if need be. Thank you Marco and Ramon!!

Elizabeth C.

05/08/2023 12:00:00 SA

Since Clean Out Plumbing & Rooter did such a great job with my last situation, I was planning to use them again this time around for my water leak issue (water meter was leaking). However, the city came by to also inspect the situation and informed me that the water meter issue is actually with my neighbor. Although I didn't end up using them this time around, Chris and Jeronimo came within the same day to take a look at the issue; they came before the city did and I reached out to them since my HOA recommended I reach out to a plumber. They were quick, efficient, respectful and knowledgeable about what was wrong with the meter. As mentioned in my previous post, if I have any plumbing issues in the future again, I would definitely reach out to use them again.

W C.

08/07/2017 12:00:00 SA

We had some major work done at our property and I must say it was a very positive experience. Bryan and his crew were professional at every stage of the project. From diagnosing the extent of the problem to project completion, Clean Out plumbing was knowledgeable and professional. The price to complete the project was also very reasonable given the work needed.

I had gotten estimates from a few local well reviewed plumbers in the 626 area and chose Clean Out based on my conversation during the estimate. While the other plumbing service companies had suggestions that would have easily taken more time and money that involved breaking existing foundation, Bryan's approach made the most sense to me. Even when I brought up the same plan to a competing plumbing company, the estimate was 3 days longer. Actually I was quite amazed that the job was completed within the estimated time frame after seeing the work that was done. Props to Bryan and his very hard working crew!

Also what was great was that Clean Out only charged $75 to put a camera in and can be applied to the final cost of the project. I had another place said they charge $250 to just put a camera in. I mean the photos on Yelp and existing reviews speak for themselves. Clean Out is top notch, and I've probably hired 4 or 5 different plumbing companies in the san gabriel area for various plumbing projects at my properties.

White F.

04/04/2022 12:00:00 SA

I called Clean Out Plumbing because I accidentally flushed a mason Jar lid/disk down my driveway drain that began backing up my entire house. They came out and cleared the clog partially and water flow resumed down the drains. They used their sewer camera to detect the precise location of the metal lid along with using a metal detector. I was told it was 4 feet deep in a pipe under my bathroom floor. As much as it sounded like a nightmare breaking through my tile floor and replacing it, they explained to me the process of how they would get it out. While I was thinking of this as a total nightmare, they made me feel reassured that they can get the job done and as daunting as it sounded to me, they made it sound like a piece of cake explaining the process to me including the care and attention to mess and debris that would ensue. They were very reassuring and I didn't have to worry and I believed they would take care of it. I received a competitive quote, considering the desperate situation I was in, they didn't take advantage and hike up the costs. They were very sympathetic and I felt they genuinely wanted to help us out. They were able to schedule service within 3 days and I was told if I needed to call them back to clear the drain before then, I could just give them a call in the meantime. I highly recommend Clean Out Plumbing, and I will definitely be using them again and referring them to friends and family! Thank you so much! God Bless your Business! :)

Al S.

7/27/2023

These guys found the problem and recommended ways to solve the problem. Professional and reliable. Thanks again for the professionalism and attention to detail. Will use them again. 5/5.

Liz P.

04/12/2021 12:00:00 SA

Two guys came for drain cleaning. They were very professional and knowledgeable. They offered a 30 day warranty with the service. They were very quick to reply and making an appointment was easy. I would recommend them to locals in Orange County.

Adolfo M.

03/07/2023 12:00:00 SA

I wanted to share my positive experience with Clean Out Plumbing on Yelp. I called them last night around 2 AM, and to my surprise, Marco answered the phone on the second ring. He was polite, patient, and listened carefully to my plumbing issue.
He promised to come out in the morning, and he did just that. He arrived promptly and got right to work. Marco was professional, knowledgeable, and courteous throughout the entire process. He cleared out my clogged line from my cleaned out, just as he promised, for a reasonable price of $49.
What impressed me the most was that he also ran a camera to show me the problem. He discovered that the cast-iron pipe was catching all the toilet paper, creating a soft luggage. He left me with some helpful recommendations, but he was not pushy on any sales.
To top it off, he left me with a warranty. I highly recommend Clean Out Plumbing to my friends and family. Thank you, Marco, and Clean Out Plumbing for your excellent service!

Annie Y.

03/09/2023 12:00:00 SA

Marco and Chris has been a godsend for our house that seems like enjoy having plumbing problems for the past 4-5 years. Marco is always very fast at responding and scheduling. Chris has gone above and beyond taking care of the big and little things for my house.
I had recently contacted about 12 handyman with no response or commitment regarding changing a shower head, trim, and faucet. I finally decided to check with Marco to see if this was something his company can do. Chris was able to come by to check it out and let me know what items to purchase. When the shower trim did not fit, Chris went out of his way to the supply store to find a trim that did fit our shower valve and fixed it very quickly.
Chris also previously rerouted our pipes since the original pipes from the 60's was so insanely clogged. Chris and his team were able to finish this complicated job in about 2 days, now our water runs down the drain perfectly.
I am very grateful and appreciative of how wonderful Marco, Chris, and this company has been to make sure the plumbing in this house works well.

Bryanne N.

11/12/2019 12:00:00 SA

Alex and his crew did a great job with our sewer repair. The job turned out to be much more extensive than we had originally thought, but they gave us a very competitive price. They also finished the job in one day. They were very professional throughout the whole process. The roots should no longer be an issue now that we have lined and replaced the cracked sewer lines. If we have issues in other areas of the house, we will definitely call them again.

Waw W.

6/27/2023

I am pleased to write a review for this kind, thorough, diligent and professional crew. Major work was done in replacing a sewage line which required digging trenches throughout my yard , cleaning out sewage and gunk for 2 days 'til midnight .Additionally, Marco and his crew helped me to move about my home area. I had severe pain from a pinched nerve. All around, everyone provided humanity and high-quality service. High praises for this awesome team !!

Adam L.

04/12/2015 12:00:00 SA

Amazing company!! Always on time and great service. I have used Marco a few times now and I'm impressed with his knowledge and willingness to work on a budget

Gail G.

9/22/2021

Clean out Plumbing and Rooter performed above and beyond. They were quick and efficient, Clean and courteous. Rerouted sewer line from rear of the house to the front. It was seamless repairs to all areas.

Christina N.

11/10/2017 12:00:00 SA

One of my sewer lines pipe broke and I needed it fix ASAP. I called a few places and was actually referred to Clean Out by another plumber I had called. He spoke of them very highly and I was so surprised to hear someone speak of their competitor so highly.

I gave them a call and they came out on the same day on a Friday and worked until late that evening. They continued their service the following day on Saturday until the sewer pipe lines were fixed.

The gentlemen that I was in contact with was Steven. He was very nice, punctual, and dedicated. He gave us a fair price that really helped our financial expense.

I would definitely recommended them if you need someone dependable and hard working.

Derek L.

03/12/2021 12:00:00 SA

Great communication in scheduling and getting people out to fix my bathroom clog.

When they got here, they were quick in fixing the issue and were on their way after processing the invoice.

They wore masks the whole time and was respectful of social distancing (knocked and then stayed away from door, etc.)

There is a 30 day warranty if the clog isn't fully fixed, so that is a reassuring.

Will be using them again!

David H.

2/20/2023

Crew shows up on time. perform the work. due to P trap is old. recommendation were given.

Matthew M.

2/22/2022

Had to have some major work done. The quickly gave me an estimate, answered all my questions about the work, showed up when they said they would, did the work they said they would, and finished when they said they would. Made what could have been a trying time go as smooth as possible. left the site very clean after MAJOR excavations. Very satisfied.

Birinder S.

10/30/2017

We have been having recurring clogging toilet at work for sometime. Have 2-3 plumbers look at it and got repair estimates for re piping, new plumbing, tearing apart the floors to look at the problem of course very expensive. Finally called Clean Out Plumbers , fixed the problem within service fees , no expensive recommendations unless problem recurrs. Highly Recommened.

Matt B.

02/09/2017 12:00:00 SA

Called me back within 10 min, set up the service for the next day, gave a professional assessment and then did the hydro-jet service. Gave a 2 year no questions asked warranty

Bill H.

5/16/2022

Eric was the head plumber, he and his team worked diligently to fix my main drain problem. I am very please with the service and price! I would most definitely recommend them to anyone I know! Thank you! A+++++

Jonathan S.

2/26/2022

I've called Clean Out Plumbing and Rooter on two different occasions, once for an issue with my water main, and a second time recently for a sink that was backing up and needed the pipe cleaned out and drain replaced. On both occasions, I had a great experience. They were very timely in their response, setting up an appointment for the same day in very short order. The initial job was one some plumbers were unwilling to do because I live in a community with an HOA, but they were willing, and the HOA was satisfied with their work that affected an HOA area. Nathan and Manuel came out this last time, and were committed to not just getting the job done quickly, but also getting it done right. Both were personable and polite, and took the time to explain things when I asked. I will definitely be using their services again!

Kane T.

09/10/2020 12:00:00 SA

This is the second time using the guys. The first time with Chris hydrojetting a pipe, and the second with Marco repairing a mainline leak. Very professional in explaining your options and going out of their way to get the job done. Highly recommended!

Theresa H.

2/20/2016

Marco is awesome and very professional. We had problems with our kitchen line for several years now. We hired regular plumber to snake it (about $80 a pop every 8 mos).

Yesterday our sink backed up every time we ran the washer so we wanted a more permanent solution. We called around for quotes and Eddy with TP Rooter (super honest guy btw) recommended Clean Out Plumbing. Marco came the same day, took 30-40 mins and our problem was solved. Added bonus was the 2 years warranty. You can find cheaper rate elsewhere but you will only get 30 days - 1 yr warranty. Our house is old so the 2 years is definitely a better deal for us.

Thanks Marco!

Marissa A.

4/13/2023

Very well detailed about what the problem was & what was going to be needed for replacement.
Super fast on clearing the drains out.
And super helpful getting a appropriate quote for further services.
Thank you for your service!

Hanna B.

5/21/2022

We had to do soil restoration and replace pipes for our parent's house. We received few ridiculous quotes and dragged out timeline. I contacted Clean Out Plumbing and they came out the same day in just few hours! The estimate was free but we paid $49 for camera diagnostics, which is fair. Chris gave us a quote and explained the issue and how he would fix it. He was super honest and thorough with his explanation. He sent us photos and called us to update us on every step. Glad to say he literally fixed whole pipe line of the house in 2 days in most professional manner. (Some company charged us $250 for estimate and told us it would take 10+ days) I am so happy I was able to find Chris to help my parents replace their cast iron pipes into updated one! Chris really treated us like family and was so professional and honest. Thank you Chris for saving our butt! Needless to say, our picky parents were super happy and impressed by the service provided! We would hire them again and again!

Also, they have soil restoration company they work with and it's match made in heaven! Shout out to Eric at Tip Top Restoration services.

Cil E.

11/29/2021

I needed a rooter for my rental property in Whittier, Marco was honest and was absolutely satisfied with his work I highly recommend Clean Out Plumbing.
J. Estrada

Maria G.

12/14/2016

I've used their services twice. The first time was for plumbing in our shower. I called and they were busy but they said they would call if they could fit us in. Toward the end of the day Marco came and the drain was cleaned out within minutes. He was courteous, clean and fast. I haven't had a problem with it since. A couple days ago our sink was backed up and I called them again. The next day Hugo and his partner came. Again, they worked fast! They both we polite and worked quickly to resolve the problem. They cleaned up afterwards and even put back some of the items I pulled out so they can have easy access to the drain. I got a great warranty for their work and the price. I highly recommend their services!

Mercedes S.

10/03/2019 12:00:00 SA

Chris and his team were absolutely amazing. What I thought was going to be a routine snake and drain become a total plumbing catastrophe. But throughout the whole process, Chris was patient, explained everything, and very knowledgeable about how the whole process would turn out. I really appreciated his work ethic and making sure that he job was done perfectly. Highly recommend these guys if you ever run into plumbing issues.

A A.

10/25/2018

Chris and his associate (I'm sorry I forgot his name) were absolutely great. They were very professional and explained things to where I could understand what happened, what they were doing, and a plan to go forward. My master was clogged up and they came out within a few hours of me calling. They showed me multiple times on the camera that we had cracks in the pipes and a massive root problem. We need additional work and gave a quote with all payment options if we chose to do the work. I would definitely recommend these guys! I think we've found our new plumber.

Francine R.

9/29/2022

Called on a Sunday night so I can find someone available for Monday and I was surprised anyone answered and set me up for service on Monday morning. The workers were professional and got right to the problem. I had additional work that ended up needing to be done but it wasn't a surprise being that it's an old house and hasn't been updated. The workers came back the additional days to complete the work and finished with great results. I'll keep them in my phone for future plumbing needs.

Kelly J.

12/24/2020

Marco and his crew are second to none. I have had this company come out to ny personal business to add in drains and water lines as well as my entire house re done plumbing. This company stands by their word, their quote and their work. Truly the most professional plumbing company used to date.

James J.

11/30/2017

Excellent, professional service. Clean, courteous and thorough. Chris and Victor solved our problems.

Kristina R.

1/31/2023

So grateful Marco provided a quick response time to my plumbing problem this morning. Chris kept me updated with an accurate ETA, and fixed my problem in a timely manner. I must say I had multiple problems at my home when I first moved in and used multiple plumbing companies for my sewage line, bathroom, and kitchen. I had every problem you could think of! Anyways, after going through 3 other companies - I finally found a company that meets beyond my expectations. Thank you Clean Out Plumbing!! You are my go-to company and I will recommend you guys every time.

Isabella C.

04/01/2019 12:00:00 SA

Contacted through Yelp with a couple of plumbers and Clean-Out Plumbing & Rooter was the first to respond. Nathen & David showed up and solved my leaking toilet problem. They were thoughtful, polite and accommodating.

Jennifer L.

03/10/2022 12:00:00 SA

I called on a Sunday to see about a slow shower drain, hoping to get someone out the next day. They came that same day a few hours later. Customer service is great. Chris was professional, honest and worked fast. Thank you Clean Out Plumbing!

Maryann N.

11/28/2022

They gave me a great price in my drain pipe. Did it the work same day they diagnosed the issue. They worked so hard into the night to get it done and at a fair price. Will use them again

Doraemon C.

06/01/2020 12:00:00 SA

Chris and his team comes by my home to help us fix our plumbing issue couple times with our toilet and kitchen plumbing issue. Overall, it is a great experience and recommend for his work and his team. Well done, and lucky for us to have you guys within the area! I will recommend his team again for anyone need assessment and his works.

T. J.

11/14/2018

Our condominium complex had a sewage problem and I called Clean Out Plumbing and Rooter and met Marco. This company was recommended by another contractor that previously did work for our complex. Marco came out and viewed the sewer pipes with his camera and found tree roots inside. This was causing the blockage. He removed the tree roots with a process called titanium descaling and did another inspection after the roots were removed. He found about four other areas in the pipe that had cracks. Due to the multiple cracks, he recommended sealing the pipe to prevent reoccurring tree roots from entering the pipes again. The team excavated about twelve feet into the ground and sealed about 44 feet of pipe. Overall, the Candlewood Ridge Association is very happy with Clean Out Plumbing and Rooter. Marco's detailed explanations and professionalism was priceless. The staff started the work on time and finished before the scheduled time. I was well informed on the progress with before and after videos throughout the entire process. I would definitely recommend this company to anyone having sewer line problems. Thank you Marco and Rooter team for a job well done!

Candlewood Ridge Association

Justin A.

11/08/2016 12:00:00 SA

Talked to Marco back in Sept. to have his crew come out to our home in La Mirada and take a look at our mainline and try to snake it out. They did their best, but informed us that in order to really get the clogging clear, we would need to hydro-jet the entire blockage out. Couldn't afford the work at the time so we had to call back at another date for them to come back. Gave us a great deal on the hydro and now the pipes are working great! Would definitely recommend Marco and his crew for anyone who has an older home with some older pipes that may be starting to fail you like ours were. Very reasonable and great, fast service.

Jeff K.

1/21/2019

Fast and honest service. I contacted them on a holiday and they arrived within a few hours. I thought I needed to have the main line cleared due to water backing up in the bathtub, but Marco, the owner advised that there was build up in the line from years of usage. Marco provided a fair price on hydro-jet cleaning the line and did not charge for the service call.

Shana H.

12/28/2014

Toilet and tub backed up today (on a Sunday afternoon) which then pushed it back to my other bathroom as well. My husband tried to snake it out himself but it was obviously a bigger issue and coming from the main line. We had to call a plumber. I found these guys on yelp and they were at my front door within 5 minutes of calling them. They were reasonably priced considering it was a Sunday and they were professional and efficient. Not only did they explain every step they did... They also showed us these steps and what the problem was with their camera and monitor equipment. I'm extremely satisfied with the service they provided today. Great friendly guys too! Thank you!

Erika l.

2/20/2016

Fast and professional, they came, the hydro jetted, cleaned and left. They were able to clean and unclogged 30 years of nasty build up. Ask for Marcos!

Umair S.

10/19/2020

Erik and his crew replaced my sewer pipeline last Wednesday, which had massive root intrusions all the way to the city access point. I was very impressed with the quality of work and service! I want to thank Erik personally for being so informative and working with me to figure out the best approach and staying within my budget. I'm so happy I read through the yelp reviews and decided to give Clean Out Plumbing & Rooter a call!

Maria L.

10/30/2019

Great customer service and timely responds. The whole team is extremely friendly and the work is diligent and done in a Speedy manner. The prices are very workable and prices where affordable for me as a customer and felt like I got the work that I paid for maybe even more. I appreciate the attention to detail as well as the articulating to ensure that my home is completely taken care of. The fact I did not have to worry about a thing was exceptional. I would definitely reference this company to others And use there services again.

J S.

04/08/2018 12:00:00 SA

I spoke with Marco on the phone and I explained how we had a backed up kitchen drain. He was very helpful and set up an appointment to come out that afternoon.

Marco explained the drainage problem we were having and provided a live video to show the blockage. He explained our options and took care of the problem that afternoon.

I am very happy with the service, and results.

Linda B.

03/06/2022 12:00:00 SA

Nathan from Clean Out Plumbing and Rooter provided excellent service in unclogging my drain. He was very prompt, courteous and very professional and highly recommend anyone that wants quality service and reasonably prices to give Clean Out Plumbing and Rooter a try.

Mike O.

10/11/2020 12:00:00 SA

Did a great job unplugging my drain. The camera equipment used was awesome and clearly showed what was causing the clog in the drain lines. Came out on Sunday at no charge! Thanks guys!

Hanna M.

06/08/2014 12:00:00 SA

Bilingual plumbing service! Spanish speaking professional help. Found Marco on yelp, I trusted your reviews and it worked! I called on a Sunday morning and was promised next day service. Monday came, I got a text message from Marco saying what time he'd be arriving. It's great to know he didn't forget about you and that help is on the way. Professional, efficient, and a big sigh of relief. Great equipment to identify problems and Marco addresses options for immediate or future repairs.
Whittier

Sandra D.

12/21/2014

Fast and professional service with reasonable price, even on a Saturday night! Highly recommend to anyone.

Brian L.

12/18/2014

Marco was recommended by a relative who used his services in the past. I had a slow draining sink and 2 slow draining showers that needed some snake work. Marco was very efficient, punctual and professional. And the best part is...he takes off his shoes when entering your home. Even offered to run his camera to view my pipe at no charge. I would highly recommend using this company for any small or large plumbing job.

Nancy G.

1/29/2018

Marco diagnosed the problem since contacting him via phone call. Marco and Eric arrived on time for appointment, quickly got to work to solve our problem. They both were very professional and friendly. Will glad recommend Clean Out Plumbing & Rooter to family, friends & neighbors.

Kathy O.

5/16/2023

They were timely, personable, clean and had my shower draining quickly, at their advertised price.

Joe E.

8/28/2021

I reached out to this company because I was experiencing some drainage issues in the home we purchased 6 months ago. Turns out the cast iron pipe had signs of corrosion and didn't have the proper angle to fully drain. Nathan and his team came to discuss my options. We decided to replace the entire line and they did a fantastic job. They were here the very next day and completed the job with no issues. What I really appreciated from the crew was their transparency. They didn't just tell me what they thought was wrong, they showed me using a camera they ran through the pipe. It allowed me to make a more informed decision on how to move forward. These guys cleaned up after themselves and left me feeling like it was money well spent. Call them, you won't be disappointed.

Tony D.

5/31/2023

My kitchen sink was clogged and need to be snaked. Nathan came with a snake the next day but unable to fully snaked the drain as the grease was too much. He then suggested installing a clean out and hydro jetting the next day. After further inspecting, he found that there was corrosion in the galvanized drain pipes. He suggested to replace all the drain pipes. The crew came the next day to replace them all. They were professional and lined the walkways in the house. The whole house drain pipes from tub, toilet, and sink to main line was replaced with abs pipes. It was all done in a day. They even help me lay the bricks back on the place where they dug to reach to main line.

Robert M.

07/08/2017 12:00:00 SA

Chris came to service our sewer and I was completely satisfied.
His appearance was neat and clean and he was very professional.
He showed me what the issue was with my sewer and clearly explained the options available. Their prices are very reasonable.and I highly recommend them. You

William Q.

3/24/2014

I had these guys come out to my house for my main sewer line backed up Marco came out and ran this camera through found a huge amount intrusion in my sewer and recommend me to hydro jet the sewer line to remove all the roots, he guaranteed his work for 2 years and, camera inspected my sewer line before and after these guys are great. Its been over 3 months in my sewer line is still running great thank you clean out and rooter

Gilbert L.

8/18/2022

I've used them twice now. Got the job done quick and efficient. Used a step by step problem solving approach.

Leonard T.

09/11/2017 12:00:00 SA

Technicians came out on time and were able to clear out my drain quickly. Team was friendly and professional and kept me in the loop during the whole process.

Elaine H.

2/27/2023

Christopher & Geronimo saved the day! We are in the middle of potty training & the toilet stopped flushing correctly so I called Clean Out around 11am and by 12:45pm Chris & Geronimo were at my door. They retrieved a plastic toy piece that I'm assuming my kiddos flushed down and the toilet was working perfectly within minutes of their arrival. They were the most friendly & professional plumbers I have ever met! Thank you for your great service! Highly recommend!

Lisa L.

04/01/2022 12:00:00 SA

Called them yesterday with a drainage problem and they had two guys out right away. Found out that my sewer line from house to P/L was broken with tree roots. They came back with a big crew and equipment and knocked it out same day. Very informative during the whole process and for the work they completed affordable. I have met a handful of plumbers and they are on my go to list now. I would recommend them any day!

Adam E.

1/27/2023

Brian and Richee came out the same day and were able to find the problem really quick. They answered all my questions and made sure to clean everything up before they left.

Joan L.

9/25/2018

This company was exceptionally good. They responded quickly (within a few minutes) to my call to set up an appointment. Steve and his helper showed up exactly on time. They took care of my plugged toilet problem and were very reasonable. My daughter had found them on Yelp and had a similar experience with the company and so recommended them to me. That is how I found them. They are in my phone book now with the notation to call them when needing a drain service and a description as an excellent company.

Jo-Anne S.

8/29/2022

We had a backed up sink so I called Marco. He said he would send someone within the hour. Nathan showed up in less than an hour. He was very professional, very neat and tidy. He got the job done quickly. I would highly recommend these plumbers to take care of your needs. I was very impressed by how professional and quickly they responded. Thank you again to, Clean Out Plumbing and Nathan.

David B.

7/16/2016

Marco and his crew came to my house at 7 in the morning and they finish exactly by 3 o'clock they put a new liner in my sewer line . very professional very happy with the job and great price I recommend them.

Jenny J.

9/13/2017

We had a commercial property had roots problem. They came promptly and offer the suggestion of adding the clean up valve. Steve is a very patient guy. He explained the situation clearly and drew pictures to show us what he is going to do. They are prompt and got it done the next day. They are also very professional and knowledgeable in what they do. I appreciated that they are flexible and willing to go extra mile to make their customer happy. I am so happy to find a plumber we can trust.

Mike P.

12/29/2022

Super helpful and great communication made the Clean Out Plumbing team a pleasure to hire for our plumbing issue.

Elva B.

9/25/2012

These plumbers are very un-professional ...the did a ugly job left me with a big mess and didn't even care about the situation....all he wanted was his money....i DO NOT RECOMMEND THEM for anything!!!

A. G.

1/14/2022

Reached out this morning. Marco sent out Nathan. They were upfront and told me that the issue with my drain was more than a simple clean out. I can say this company is 100% HONEST!!!! No B.S. They will be my go to for any future issues. Thank you Clean Out Plumbing & Rooter!!! Definitely recommend

Jeff K.

10/23/2020

Response time was on point. Friendly and professional service. I contacted him the day after the job for some concerns and he was back within 30 minutes and addressed the issue. Highly recommended!

Jenny G.

11/08/2015 12:00:00 SA

First of these guys are so awesome! Called them because of a recommendation, and I must say they did a great job! Very professional guys, very kind and extremely helpful! Thank you guys for help! :)

Raidah R.

12/17/2021

Had a really great experience with this company. I called them around 7pm and was able to get someone to come out the next day after having another company be a no show twice. Bryant pulled through and came out next day to give me a quote. Was a much bigger problem than I expected but I decided to put faith in this company and they did a Great job.
Bryant is very communicative and follows through with everything. if you are in need of any plumbing service I definitely recommend this company.

Kenneth W.

03/06/2014 12:00:00 SA

Just an update to my previous review

I had a clogged toilet and was unable to clear it using the old plunger method

I called Marco over at cleanout plumbing
( wecleanoutdrains.com)

Marco came out himself and fixed the problem in a matter of minutes

These guys are so professional and do a fantastic job
I can not say enough about them

Josef D.

8/23/2017

Thanks to Chris Jover of Clean out plumbing my problem was attended to and taken care of faster and less expensive than I expected! I would highly recommend then for the following reasons; price, time, and honesty!

Ricardo F.

10/03/2021 12:00:00 SA

Had a sewer line issue recently. Marco and his team provided service the same day and repaired the issue. He was very detailed and organized. Many thanks to you and your team for all the hard work and quick turnaround. Will definitely be referring your company to others and will use your service in the future. Excellent job!

Alexander O.

08/10/2017 12:00:00 SA

I had the worst backup in my plumbing and everything was overflowing, an awful situation to say the least! Several experienced custodians could not solve the problem. Chris and Dave worked the situation out in the most professional, courteous, accommodating and even educational way. Completely solved the problem and at an unbeatable rate! Absolute pleasure doing business with such high caliber individuals. Would highly recommend to others.

Brady H.

12/05/2022 12:00:00 SA

We hired these guys back in July of 2021 when our kitchen sink wouldn't drain... they tried to snake it for their very reasonable price but it was built up with grease and other sediment so it needed the hydro-jetting. It has been working fine since. The reason I'm just now writing a review is because we are in the middle of a bathroom remodel and our drain is of course very badly clogged, so I thought I'd look into having the hydro-jet treatment instead of breaking up the concrete and replacing the pipe, which would cost more. I spoke with the owner Marco today, told him the situation and he asked me to send a photo, which I did. He called back and let me know given the age of the pipe, the scaling and the fact we would probably just run into issues again that it's best to replace it now while the work is being done. This is the final push I needed to make the decision to pay the cost of replacing the pipe. Our contractor had wanted to replace it, but we are over budget so I was hoping to do the next best thing. Upon removing the pipe, it was revealed to be broken. I'm so glad Marco gave me this advice or else I would have just continued with the hydro-jet and would have had to replace the pipe anyway after the camera inspection would reveal the breakage. This company could have kept quiet and took my money, but he was honest and basically said what my contractor initially said, which is to replace the pipe. This honesty and integrity is what is causing me to write this review. If you're reading this, trust them and support them. If we ever have a drain that's clogged, I will for sure be having them back.

Carmen G.

9/15/2021

Chris and Jacob came over this morning for what we thought was a very serious issue. We had been at our house for two months and have noticed that we get flooding in our shower and last night our toilet would flood. After lots of plunging we were at a loss.

I requested a quote via Yelp and they replied within seconds. They showed up and turns out my husband's career in plumbing will not happen because we did a poor job of plunging. Chris easily fixed our clog and didn't charge us anything.

These guys were very courteous and we'll definitely be reaching out to them for replacing our galvanized pipes in the attic in the future. 11/10 recommend

Eric S.

3/15/2019

We had a main line stoppage and Steven and his crew came out to assess the issue. They ran a camera through the line and determined severe root intrusion. He provided multiple options on how to fix the issue and didn't pressure us into completing the work. We ended up replacing a portion of the line for a more permanent solution. They finished all the work the same day and now we have no stoppage issues! Steven was professional and would definitely recommend them for any plumbing needs.

Bill G.

01/01/2016 12:00:00 SA

Clean Out Plumbing just replaced a full sewer lateral for my 55-year old home and did a great job. In and out in one day, with slab cutting, stucco, piping and all, installing new clean-outs that will make de-clogging easier in the future. All very professional and high quality.

Brandi G.

4/14/2023

I had a plumbing issue that I couldn't fix. Brian checked for clogs and the buried clean out to confirm there were no blockages. The result is that we need a new toilet which the wife wanted anyway. :) We weren't charged and were provided with various options. They could've easily charged for the time spent, but I'm grateful they didn't. I will use Clean Out Plumbing for any future needs.

Salvador C.

07/10/2022 12:00:00 SA

I'm very happy with the quality of work they did in my home. Bryant and crew members where very helpful to any questions I had about the work they where doing in my home. Very personal, clean, finished on time, with the job. I would highly recommend this plumbing company to friends and family.

Joanthony C.

7/20/2020

Bottom of my toliet was leaking for more than a week and with the ongoing pandemic I was given the runaround with unreliable plumbing companies who would try and reschedule so often that it seemed as if I'd never be able to get anybody out here. I called up Clean Out and the same day they had a very nice plumber, Nathan, come and assess what I needed to have done. Nathan was able to find the issue rather quickly and it turned out I needed a new wax ring, but in looking for the issue he was also able to make me aware of how I could benefit from a hydrojet as Nathan showed me on his camera of just how gunked up the pipes were with grease! Not only did I get my intial problem resolved, but Nathan had brought to my attention a looming problem that would have caused further issues. The work was quick, clean, and I had my toliet running as usual in no time! I will definitely be going straight to Clean Out Plumbing first for any issues I may have in the future, their reliability has shown to be unmatched!

Esther A.

07/03/2023 12:00:00 SA

They were thorough and took the time to explain the issue / solution. Itemized all our options with estimates.

Best S.

6/23/2022

I highly recommend Erik for video sewer inspection. Erik came out and was able to highlight and explain the problem with the sewer line. It's clear that he has been doing this for a while with a lot of experience.

Gilbert C.

02/05/2022 12:00:00 SA

All around great people. Family business go above and beyond to provide quality work. They get things done with organization cleanliness and within a timely manner.

Gary Y.

9/28/2018

Steve and his crew were punctual, knowledgeable, friendly and patient with my questions. They were also quick to respond and the price was very competitive.

Dr E.

9/30/2020

I would highly recommend this plumbing and rooter company. They arrived on time and didn't leave until our drains were flowing. There was one charge, not many add on charges like other companies often do. Great job!!!

Tim D.

8/26/2019

Great service! Guy showed up early and put the camera down the drain and and showed me the roots and said we should get it jetted every couple years. Solved the problem and didn't even charge for the initial visit. Definitely will use them again if needed.

Steven G.

4/23/2013

Marco made all the repairs in a professional and timely manner. He explain the work being performed in detail. Great work.

Joanna T.

12/16/2021

Definitely will be calling Nathan back for future issues! Called this morning and within 2 hours was here and fixed the clogged toilet,bathtub, and sink within an hr. He is fast, clean, friendly and does great work !

Enrique H.

11/24/2019

Super quick reply and reasonable prices. I appreciate Marco reaching out so quickly and gave prompt availability. Will use him again for future needs

Annie D.

8/15/2018

I used Clean Out Plumbing last year to repair my sewer line, and as part of that repair, they installed a clean-out valve in my yard for easier access. But with all the rains this spring, I had a minor mudslide and the clean-out valve was covered up and hidden. After trying to locate it myself unsuccessfully, I finally called Clean Out to see if they might remember where the valve was. Steven came out to my house the next day to help me find it. He did a lot of work (searching and digging) and it REALLY helped me out, and they didn't even charge me! I was so grateful. Made me so happy I used this company, and that they take care of their customers even after the job is done!

Jennifer M.

9/16/2021

Nathan from Cleam Out Plumbing did a great job! He came out in 45 minutes on a Saturday and diagnosed the issue. He then came out with a team the very next day and replumbed my house in a little over 3 hours. They did an amazing job and didn't leave a mess. I would hire them for all my Plumbing needs in the future.

J G.

4/20/2019

Contacted Clean Out Plumbing & Rooter on Yelp for quote on drain cleaning for slow draining tub. Response message by company within 30 minutes and set up an appointment. After determining that the issue was roots in my main cleanout piping leading to city sewer and showing me where the problem areas were using a camera I opted to replace the section of piping which was done by another company a few years prior that never really fixed the issue. Clean Out Plumbing & Rooter was able to start the job the next day and was finished by noon, leaving the front lawn looking as if it was never disturbed. Great customer service, great communication. I would recommend to everyone.
My family is very appreciative of your great work.

Matt R.

2/22/2022

Excellent service, value and communication. I have and will recommend Clean Out Plumbing in the future. We had a serious drainage issue in the evening. Thinking that no local companies would be available at that time we called one of the national companies that hits high in the google results. They came out after a few hours, provided a high priced temporary fix and gave a quote to install an outdoor clean out and hydra jet. I called Clean Out Plumbing the next day and they provided a similar quote but included replacing 40 feet of sewer line - basically twice as much work and a more permanent solution for the same price. A month later I had an unrelated issue and they came by promptly working before normal business hours to fit my schedule. I could not recommend more.

Harold A.

8/13/2021

These guys are fantastic! Marco sent Eric out within 30 minutes. Had the drain cleared 5 minutes later. I called a different guy out thinking it was them. He couldn't get past the tee in the pipe. This is the second time I used them and each time they were phenomenal! Highly recommend these guys!!

Dina P.

04/01/2019 12:00:00 SA

I called on a Sunday afternoon and I honestly didn't expect anyone to answer. Marco answered and tried to get someone to come out here that afternoon.
Unfortunately he wasn't unable to which I completely understood but had Chris out to my home first thing Monday morning. Chris was able to locate the problem immediately and fix it but unfortunately I had a bigger problem.
Pipes needed to be replace due to old piping and corrosion. Chris was able to get under the house and take video and pictures for me. So that I could see exactly what he was talking about. He explained everything to me and he was extremely professional and patient. He gave me several options.
I couldn't be more happy with the job, the company or the crew that was able to fix our problem.
God forbid I have another plumbing problem but if I do I know exactly who I'm going to call and who exactly I'm gonna request. Thank you so much.

Ron M.

1/17/2022

Clean out plumbing did such great work to resolve our plumbing needs. We called them out two issues: 1) A toilet flow issue 2) A corrosive bathroom faucet drain pipe. The first, of which was quickly resolved when Nathan arrived to take a look at the issue. Nathan also made clear that if there were any problems to notify him. On the second visit, to replace the faucet pipe, Nathan and Manuel arrived and were efficient, professional, and did such an excellent job replacing the pipe, they even made sure to match it perfectly with the sink design and colors. Nathan was also so easy to talk to about answering any questions I had throughout this process.
Clean out plumbing is a family run business and did such a great job!!! They were honest, never looked tack on additional charges on nonexistent issues, and we will be using them for all our future plumbing needs. Thank you Nathan, Manuel, and Clean Out plumbing for doing the work that you do!!!!

Jake H.

09/07/2023 12:00:00 SA

Quick visit by Brian - knowledgeable technician. Especially Snake video inspection is $49 only (other would charge $250 whopping different $$ LoL) .

He snaked the video about 10ft from my kitchen pipe and we saw what the problem ,,,my 3/8 snake drain auger or any plumber 3/8 auger would not clear my 1/2 pipe grease built up like we saw on the video inspection. Thus we should do Hydro jet ... but I would call back to schedule ...

I am now more relieved as being worried the main pipe rooted or damage.

I would definitely call back for my kitchen line hydro jet!!

Thank you Brian!

Jerome E.

11/25/2014

This business does excellent work. On time, efficient and very reasonably priced. Would definitely recommend them.

Bax B.

2/27/2014

After several plumbers who were overcharging and trying to up sell me I found Marco. He was on time, friendly and was reasonable. He was friendly and did excellent work. I would highly recommend him for any of your plumbing needs.

Nhat N.

10/22/2021

Our kitchen sink started to drain very slowly and backing up after a month at the house. I found Clean Out Plumbing & Rooter and decided to give them a call the following morning on a Sunday. To my surprise, Marco answered and said his technician will contact me shortly. Within 20 mins, Nathan called back and scheduled to come take a look that same afternoon. He was very communicative the entire morning upon arrival. He right away went under the house, took some pictures and showed me how old the sewer lines are. They tried to snake clean the pipes from the kitchen sink, but didn't go very far because then pipes are almost completely blocked. He recommended to update the kitchen section or altogether with other sections of the house that share the same drain pipe. He gave a very reasonable estimate and I decided to update all the pipes. I asked Nathan when can they start the job and he said the following morning.

Nathan plus crew of 3 showed up at 9am the next morning and right away they went to work. They removed all old cast iron pipes and installed new PVC pipes within 4hrs! They installed a clean out hole outside the kitchen wall and large one in front of the house before the main sewer line. They also went beyond and helped update and install the drain pipe for the washer in the garage with its own clean out hole. They covered all working areas and cleaned up afterward. Not only they did an amazing job, but very efficient and respectful as well! Will definitely use these guys again! Thanks Nathan and crew!

Ponce L.

8/14/2018

Thank you so much clean out Plumbing Rooter for coming out this weekend. You guys did a fast , clean , and very affordable job. You guys saved the day .. greatly appreciate it

Maribel R.

12/22/2020

On Saturday evening we noticed our plumbing was backing up and called several plumbers, with no response. We sent a text to Clean Out Plumbing & Rooter , and received a return text within minutes for a 9AM appt the next day. Chris and the crew were professional and courteous. He made sure we understood what was happening and the bad news was the sewer line was in bad shape, and can be clearly seen on the camera screen. But fortunately for us , this IS their speciality and we had a perma lined pipe by Tuesday. They are on my phone as my plumbers moving forward.

Johnny A.

05/08/2023 12:00:00 SA

I found out about this company through yelp and saw they were highly rated, after replacing our old faucet sink, I can see why. Shoutout to Chris and Geronimo on coming through and removing our old sink faucet and replacing it with the new one we bought. They were professional, transparent, honest, and reliable. Also thank you Marco for providing the same values over the phone when getting a quote. Thanks and keep doing what your doing!

Tim N.

5/26/2015

If you need to clean out the drain after hours, Marco is the guy to call! My tub was completely backed up and was worried about the cost of after hour fees like other big name companies out there. Marco got here and resolved the issue within the hour without the after hour fees. My new to-go plumber guy!

Roger L.

9/18/2022

I called 5 other plumbers only to be advised that the earliest they could come to unplug my drain was on Saturday. I called Clean Out Plumbing & Rooting and they requested my info via text and gave me a 2 hour window of 4-6 pm. Chris called me at 3:52 and arrived around 4pm. He found the plug (a white shop towel) and attempted to remove it but was unsuccessful. Had he been able to get the towel out, the charge would have been $49. Chris advised he would have to use his hydro jet but was certain he could removethe blockage.

In short Chris cleared the blockage, showed me my sewer line to the county main. I was at his mercy and Chris charged me less than he could have charged me.

I am keeping his number for the future. I highly recommend this family owned and operated company!

Matthew P.

10/28/2019

Highly recommend Clean Out Plumbing and Rooter! They are prompt with their call back and have great communication with the client and all their staff. Chris and Joshua made a home visit for a kitchen sink that wasn't draining well. After a few moments of assessment and testing, Chris was able to identify the problem right away. They fixed the problem and didn't charge for their time and service! They are honest and knowledgeable and are willing to help you with the best of their abilities. Couldn't be happier! We will be calling again for any issues in the future. Thank you!

Farrah k.

05/10/2021 12:00:00 SA

This company exceeded our expectations especially after 2 years of dealing with other plumbing companies that were vague expensive and rude.
Chris and his team responded immediately to our inquiry. He went under the house to assess the issue and come out with pictures and explanations that made sense. Him and his team were out the next day on time and ready to work.
The company was very reasonably priced. It was so refreshing to work with an honest and hard working team of workers. They all knew in immense detail everything there was to know about drain pipes slope etc. and they worked really well together as a team.
They explained everything every step of the way. They finished this huge job in one day and cleaned up leaving everything the way they found it.
This is an A+ company and I highly recommend them to anyone in need of plumbing service.
Our issue was resolved to ensure no issues for years to come.

Rosee C.

2/25/2021

We have needed plumbing clean out almost every month for the last five years. This time we called Clean Out and we are so glad we did. Nathan diagnosed our problem as tree roots in the main line. He completed the work in just over a day at a price that was much better than what our neighbors paid for the same work. Everything was left clean and neat. We feel very lucky that we found this company.

Jimmy A.

1/15/2016

I have used Clean Out Plumbing & Rooter twice now and both times they have been very professional and were able to fix my plumbing issues in less than an hour. I called them up and the next day they were over and had it fixed.

Chris K.

4/26/2021

Marco promptly replied to my inquiry through yelp, within two hours Chris and Jacob came out to snake and clear a blockage. they were able to go through my roof vent to clear it to be minimally invasive and less messy and were able to show me my pipes and the blockage. they were prompt courteous and thorough. I will absolutely use them again if needed and recommend them. walking me through the pipes was an eye opening experience. they provided me a quote for cleanout installation as well.

Heather B.

8/28/2021

Spoke to Marco to set up an appointment for my toilets and showers clogging due to my son throwing a lot toilet paper. Marco gave me a price upfront for $49.00 from my out side clean out which was overflowing. Which I thought was to good to be true. They showed up with in 2 hours and where in and out with in 20 mins. They even camera inspected my line to make sure the blockage was gone.

I highly recommend this company to all friends and Yelpers, nothing but good vibes and energy's from these guys. 5 star service.

Larry W.

11/14/2020

Hugo came out to diagnose my leaking water main. The city sent out the first guy and put the leak on my side. Hugo came out and told me after his check to have the city come out again because he thought different. Sure enough when the second city guy came out it ended up being a problem on the city side! Saved me stress and a ton of money. Thanks Hugo for being honest and doing your thing. Much appreciated.

Kaho Y.

8/29/2022

Our toilet was leaking from the back, and it was either the wax ring or sewage backup. I've contacted different plumbing services to request different quotes and not only did this company give the best price, but also came out in a timely manner. They came out assessed the situation and I was charged under what was quoted. I was at a meeting that day, they came in did what they had to do and was very professional. The whole process was a breeze and I will definitely give these guys a call again if other issues arise.

Daniel I.

8/27/2014

. I highly recommend this company, Marco answer the phone and told me it was going to be $49 dollars to clear my main sewer pipe from my clean out not a bad price, He cleared my drain and camera inspected my sewer at no extra charge......... I would highly recommend him to any Yelpers or family members

Anna C.

8/19/2023

Quick response. Owner responded message right away late at night. Technician came on time the following day and quickly unclogged my drain at $49 as advertised. Unbeatable price with no hidden cost. Highly recommending this business.

Charles H.

2/22/2018

----- UPDATE from 3.0 to 4.0 star rating on 3/03/2018 -----
Marco contacted me shortly after my review below concerned about my satisfaction of service. After a few messages, I can say I am satisfied with the outcome.

I would like to reiterate, the work performed and customer service was fine, and responses to inquiries were prompt.

I would HIGHLY recommend reaching out to Clean Out Plumbing & Rooter for large jobs. You're not going to get a 2 year warranty from most plumbers. Although I can't confirm their pricing for large jobs, even if they're slightly at a premium for that piece of mind of a 2 year warranty, I would use them if I ever needed my main line repaired.

----- ORIGINAL 3.0 star rating dated 2/22/2018 below -----
*Rating Based on Service Cost After Doing Research*

Cost: $550 for hydro jet of kitchen drain with 2-year warranty

Service: Hydro jet 2-inch kitchen line through cleanout to flush build up

Time/Date: 45 Minutes on 2/21/18

Recommendation: Wouldn't use for smaller jobs unless you shop around and negotiate. I don't haggle, I just expect fair for both parties, which I don't believe was received. That's my mistake and I hope you learn from it. Their service was fine (see bottom of review for pros).

Price seemed high after we agreed to the cost while they were at our home. I discovered after that I was correct. We never received an estimate beforehand as we didn't know how bad the line was or what services would be needed. After service was completed, I reached out to three vendors and received 3 other quotes for $295 (4.5 Stars at 100+ Reviews) and $350 twice (5 Stars at 100+ and 250+ Reviews) for the same service. Please note, they probably don't provide a 2-year warranty.

Since my wife initially reached out, I also contacted Clean Out Plumbing for a quote myself right after they finished the work and Marco responded quickly with $450. After I told him what I paid to his company, he stated his estimate was in error and he meant $550. There is a review from Feb 25, 2017 stating they paid $450 for a kitchen clean-out and a camera for the main line. We only received the clean-out.

Based on this information, I paid a $200-$255 premium for a 2-year warranty on a kitchen line and prices have possibly increased $100 year over year. Of course, I can't determine the service quality of the other vendors, but for 45 minutes, I would be willing to take the risk for the prices quoted given the vendor ratings.

Learn from my mistake. Get a quote for smaller jobs. If I stop feeling like price gouging occurred, I might consider for large jobs like main line work as they do provide a 2-year warranty and they did the job well.

PROS - Marco responded immediately to my messages and was professional and courteous. They arrived on time and came out in less than 24 hours after initial contact. Although I wasn't at my home when work was performed, I was told the team was professional, showed the blockage, and answered any questions my wife had. I believe they offered the best solution for my situation, but I don't think they are competitive with their pricing.

Ricardo J.

10/14/2022

I had to get a video lateral recording of my sewer for city permit. Although a rather simple task in comparison to a lot of plumbing jobs out there, in comparison to the other responses and quotes I got these guys were the best. Once it came to getting the job done, Christopher was down to earth and easy to talk to but also reassured me that if the city needed anything else to just give him a call. I also like that these guys weren't pressuring me into their services, a lot of companies seem to do that nowadays. Thanks Chris!

Paul H.

05/02/2021 12:00:00 SA

Our plumbing backed up again, 2 years to the month of when it happened last time. We called Clean Out at 8:30 on a Tuesday night and they returned our call immediately. Nathan came out the next day. They hydro jetted the line and cleared it, as well as inspected it with their camera. What they found was disappointing but ultimately providential. The main line going from the front of our house back to the master bathroom had holes in it and was leaking into the foundation. We were shown this with their camera.

The solution was to use trenchless sewer line repair technology, a very interesting process. They would also descale the cast iron pipe to make it bigger in diameter.

After some initial miscommunication on when the job would start and finish, Nathan and Bryant came out on Friday to do the descaling and prep work for the line repair. They came out on Saturday and finished the job. They were punctual and professional. The repair went smoothly and they left everything as it was before, which included laying new concrete where they had had to jackhammer our walkway.

This repair was expensive but we think well worth it when you think of the ramifications of long-term leakage into the foundation and the possibility of a sinkhole or cracked foundation.

We highly recommend Clean Out Plumbing and Rooter and will definitely use them again. And kudos to Nathan and Bryant, our technicians.

Zach G.

3/31/2023

Super responsive, very reasonable and transparent pricing. The team was clean and quick and got our sink fixed the right way and cleared out a clogged tub. Definitely recommend!

Rosie M.

5/29/2017

Excellent service by Chris & Steven. Very professional, explained things & saw damage thru snake camera. Highly recommended

Rosee P.

5/31/2017

Quick arrival, courteous and extremely accommodating, very knowledgeable, was able to answer all questions asked.
Very Satisfied. Thank You!

Kenneth F.

3/13/2019

Both plumbers were very helpful with my concerns on my main pipe line, very informative and gave me all my options on how to handle and proceed with my issue . Will continue to use them on future services !

Roby M.

05/05/2018 12:00:00 SA

Marco and his team are the best! I can't thank him enough for his fast response and thorough pipe cleaning work today. We recently moved to a new house just to find out that the pipes had never been cleaned and ficus roots blocked the pipes so badly that out toilet suddenly started backing up into the tub. He would've come the same day as the backup but worked with my schedule to tackle the job the next day. He kept me informed when he was on the way (which hardly any other vendor does in plumbing or any other field), and he showed us the blockage with his high quality camera tool. He and his team kept us informed throughout the whole process which I can't thank him for enough as this is a new house to us and we don't know it's issues. He also has some nifty high tech tools. We were so at ease with Marco, and he and his team are just cool guys who do stellar work . They cleaned up after the job was done as well. Thank you guys so much for your hard work!

Sergio B.

08/09/2022 12:00:00 SA

Clean Out Plumbing was there right away when we had plumbing issues. They arrived and handled the situation like professionals and hard work. Chris explained everything that was done in depth and showed us what they were doing and I appreciate the transparency. Highly recommend.

Carol P.

8/20/2020

Wow! What Great workers They came out to fix a clogged drain. They did their best to help us but because our plumbing was so old And corroded that we needed more work than I originally thought. They had told us what was wrong and what it would take to fix it. A couple of months had went by then we called them back to get the job done. They did an absolutely wonderful job cleaning up and taking care of everything. I am so Impressed that I would definitely recommend them to any of my friends or family.
Thanks so very much for your amazing work and attention to detail.

Ammar M.

12/29/2022

Bryant and his team were amazing and very responsive, professionals and very knowledgeable. We had to replace our main sewer pipe and we hired Clean Out Plumbing. Only 2 holes dug in my grass and used the trenchless sewer line repair which was awesome, quick, and clean. The team worked all day and kept me updated through out the day. Definitely highly recommend Clean Out Plumbing and ask for Bryant directly for a diagnosis and estimate.

Carla B.

06/02/2022 12:00:00 SA

This review is well over due , last year after a party we had a main line clog and I called that night and Marco was able to give advice on what to do in the mean time till he sent out Eric first thing in the morning . Eric was professional and very thorough. He was able to show the problem on the camera . We ended up having them install a clean out and Eric and Josh were there for the install . Josh was very patient and answered all my question as I was so nervous about the whole thing . He walked me through what he was doing . The clean out came out great and They left everything very clean. Fast forward to today a year later I had a slow drain in the shower and Marco was able to send Bryant out within a couple hours to fix it. Bryant was very professional and educated me on what was going on. I was concerned about a toilet possibly needed to be reset and Bryant was able to tighten the knobs and it fixed the issue pretty quickly . I can't say enough about this company and I would highly recommend them. They are very professional , quick to reply, and honest . We have even recommend them to family friend who also felt the same way about them . Thank guys for everything

Andrew M.

10/01/2022 12:00:00 SA

Bryant was a great person to work with. He communicated with me every time we had a question and he came out numerous times to support us. This review has everything to do with the business and their lack of accountability.

So we had a repeat service and Bryant came out to give us a free estimate. Basically the main water pipe had a leak and because it was galvanized material, it was highly recommended that we do a complete repipe. And based on the recommendation, we came to an agreed upon offer. Bryant did a full evaluation and discussed the front waterpipe and the backyard (this part is important). We told him that they're both in use and we commented multiple times that we need both the front and backyard water locations to be functional to which he said yes.

I asked him to send us an estimate in writing. He said that he is running late and that he will come back to give it to us. It's now around 2pm and not a word since. So I texted him and he said he would email it. Still no estimate. I texted the following morning (9/18) and I finally got the estimate. They were coming the next day (9/19) so I just skimmed the estimate. Based on how I felt with the convo, it felt more like it would go smooth regardless and everything of note was written down. I was wrong.

When they were repiping, I asked the workers and Bryant about the outside water piping. Workers said talk to Bryant. And when I texted Bryant, he said he would check it out when he gets here. IT WAS UNDERSTOOD THAT BOTH IN HOUSE AND OUTHOUSE WATER THAT WORKED PRIOR WOULD WORK AFTER. When they finished, we went through all the water locations and everything was working. With exception to the backyard. So I contacted Bryant.

Bryant came out a couple times to the property to address our concerns. We asked him to check the front lawn water sprinklers cause they weren't working. We also asked him why the backyard still wasn't working. He came out with a worker to take a look (isn't it odd that he would come out about the sprinklers if it wasn't in the estimate?). Wouldn't he have advised us that it wasn't included in the work?

So during this whole fiasco, they said that they could get the water working in the backyard for more than 1k. But it was supposed to be included in the work to begin with. Again, who would ever do a complete repipe if the outside doesn't work? Also, they for some reason removed the attic seal (metal plate) and now that spot is completely open. All that dust coming from the attic is now moving around inside the house. I mean the attention to detail that this company has when they are rushing through the process is ridiculous.

tldr: Get everything in writing.. every small detail because you never know if they're going to do it. Our backyard water pipe worked before the repipe and it NO LONGER WORKS NOW. I've contacted them multiple times trying to get this resolved but it has failed. They want MORE MONEY. Why? Because I didn't dot every I and cross every T. And I own that.

Moral of the story: Don't trust this company to be honest without it being put in writing.

Denise G.

1/31/2021

We don't have a plumber that we regularly use so I went onto Yelp & found Clean Out Plumbing & Rooter. I initially placed a call & spoke w/Marco who was courteous & scheduled for someone to come by Friday afternoon. Chris & his team showed up & found the problem. What started with a clogged tub & water leaking from under the toilet on Thursday night ended up being a much bigger issue- a main sewer line replacement. They returned the next morning & got to work. Chris was very thorough & kept us informed of everything that was going on. They found another issue while working & we decided to get that taken care of as well - main line clean-out installation. The team was puntual, ready to work & had great work ethic. The day was long but they finished the job. We are very appreciative for their hard work & we will be recommending them to neighbors, family & friends. Thanks guys for all your help.

B C.

5/16/2023

Punctual, fast, reliable and knowledgeable!! Everything you would need from your local plumber!!

Jason G.

6/27/2015

Don't call anyone else! I've requested Marco's services twice and he has delivered both times and exceeded expectations! The first time I called him out for a camera inspection on a house I was purchasing. He was out there before I was with camera equipment already down the pipes! He talked me through the entire inspection and discovered there was some root intrusion in the pipes. The second time I called him out for a hydro jetting of the roots found in the pipes after the home was purchased. Again, he got out there early and already had the pipes cleared before I arrived! When I got there all he needed to do was run the camera down to show me that the blockage had been cleared. Marco is friendly, dependable, and prompt. His rates are reasonable and I will not hesitate to call him again for my future plumbing needs

Miguel A.

7/20/2022

Service was professional and top notch! Highly recommend using them. Prices were very fair.

Patricia R.

3/22/2013

I had slow drains in the kitchen, bathroom and laundry room the whole house was presure flushed and all the drains suck the water down at a rapid rate great prompt service

Javier S.

07/07/2020 12:00:00 SA

Excellent service!! Marco and his assistant were professional and clean. They responded same day and quickly unclogged my mainline at a reasonable price. I highly recommend Clean Out Plumbing and Rooter. I am definitely keeping his number in my contact list.

Marcy M.

9/24/2021

Chris was exceptional. He arrived the same day I called to unclog my kitchen sink. He also went over the job he came to do & checked the main cleanout and found that 70' line length main pipe was broken by roots and covering major part of it. He showed me on their camera/explained in detail what will happen if I do not fix it soon. Pandemic plus major issues isn't something fun to hear/ go through but I'm glad he did. Will be fixed by them.

Gabriel S.

03/07/2020 12:00:00 SA

My wife and I bought our first house back in April and in December we had our first plumbing issue, a pretty nasty clog. We had someone out and it was taken care of, but two months later the clog came back but more extreme. Our home warranty was pretty much useless for this so we called Clean Out Plumbing & Rooter and they scheduled an appointment for the next day. They showed up on time, scoped the main leading to the city, and found roots. They recommended digging to break up the roots they initially saw and scoped the rest of the line to discover more roots. They recommended their solution, three holes and a new main leading to the city, and I went for it. They came back the next morning and had finished everything by that evening. Great people to work with, on time, professional, and did a great job!

Lowell T.

01/03/2022 12:00:00 SA

Called this plumber with a clogged kitchen sink. They called to give me a 15 minute heads up of their arrival. They fixed the clog very quickly. They had to change the p trap but did not ask me prior to changing it, so they didn't charge me for it. I would call them again for other needs.

Karley L.

6/23/2022

I would absolute refer friends and family if they had any sort of plumbing issue. I had a full back up, couldn't use my laundry room or kitchen sink. They were very responsive, set up an appointment immediately and arrived on time. My technician was Bryant. He has honest and friendly and even returned to my home after I decided what to do after he provided me a quote. I appreciated the professional service that is hard to find these days. Thank you!

Christal P.

4/18/2019

Requested to have a plumber come out and check my drainage. Called this company and was pleased by their customer service and even more so by the gentleman who came out! Alan and Chris both were very skilled and professional and best part was the price! I highly recommend them. Thank you again for such great customer service Alan.

Daisy C.

07/07/2016 12:00:00 SA

Marco came in same day to clear out my drain for $49! He even showed me exactly where the clog was on a tv screen! He was honest kind and friendly. Would definitely recommend.

He also made some awesome recommendations for water jetting the lines which we will definitely be doing in the near future.

T N.

8/21/2022

I've used a lot of plumbing companies is the past, and have never gotten a follow-up call/text from the owner...thank you Marco! Nathan and his team came to my residence on a SUNDAY and serviced our kitchen sink. They showed up on time and got the job done quickly. This is my first time using Clean Out and I'm sure it won't be the last. I'm so glad to have found this company and would highly recommend it to families and friends. Keep up the great work guys.

Tomas R.

12/11/2022 12:00:00 SA

We had been having drain issues recently and all signs were pointing to roots in our main line as every bathroom was backed up and we had already cleared the lines from the inside not too long ago. Our neighbor recommended Clean Out as we needed a plumber on a Sunday. Bryan was able to come out on the same day and inspected our main line with his video camera, finding an invasion of roots coming in from everywhere. He performed a hydro-jetting service and cleared all the roots in our property. All drains are now flowing better than ever. I would use this company again for any plumbing need.

Amjad A.

09/09/2023 12:00:00 SA

Chris and his team at Clean Out Plumbing saved the day at my property. It turned out my drain was fully corroded/broken and needed to be replaced. Chris immediately quoted the job, and was ready to work with a crew of 6 guys the day after. For such a big job, they were able to complete it within 2 days. My house is built on concrete slab, and he managed to re-route the drain with minimal digging into the foundation. Chris was very honest throughout the process and his crew did an excellent job. In addition, they left the property clean afterwards. I highly recommend

Dino R.

2/22/2022

I needed a plumber asap to clear a bathtub drain and could not be more pleased with the price and service. I will keep your business cards handy for future plumbing needs and referrals. Thank you Bryant for a job well done.

vSLice a.

2/20/2022

Quick and easy. They snaked my clogged sink the firs time.

The second time they checked out my bathroom shower thought I had a clog, but found out it wasn't and they never charged. Honest guys.

Thanks Cleanout Plumbing!

Leon L.

3/30/2020

Hi Marco and Nathan. Thanks for all your guys help. The finish product looks very good. Also, thanks for taking the time to answer my questions and explaining all the steps on repairing my sewer line. I like your idea of inspecting it in a few months to a year for more peace of mind. That tells me you would be there for us. I would highly recommend you to all future plumbing customers who are in need of great customer service. If you are reading this review to find a plumber to fix your sewer line, Marco and Nathan are the plumbers you should go with.

Julio F.

07/07/2018 12:00:00 SA

Called Clean Out Plumbing & Rooter after one of my toilets started to gurgle after every flush. Stephen and his co-worker came out (at the time we had scheduled by the way) to help diagnose what could be the problem. I was worried it that there was an issue with my main sewer line. After looking at the toilet he quickly figured out what the issue was and promptly told me it was my toilet. I offered to pay him for coming out and he said not to worry that he was happy to have been able to help. Great service, even greater people. So many other plumbers would charge for just showing up. If I ever do need a clean out or a drained opened I know who will be the first company to call, Clean Out Plumbing & Rooter that's who. Thanks again for the help!

Frank A.

04/07/2014 12:00:00 SA

Marco came out to our house on a late SUNDAY evening because we had a stoppage. He charged us regular price which is rare for a weekend. He was very courteous and professional! I did plumbing myself for several years and I knew what the problem was. He told me everything exactly how I knew it was...didn't try to up sell services or bs us. I would definitely recommend this guy to anyone who needs work done! He even sent us a receipt right away so we could get reimbursed by our landlord. Great guy very helpful!!

David C.

8/30/2018

Just had a real nice guy Marco come out and take and take a look at our mainline sewer. He ran a camera and found we had root invasion through half the pipe. He couldnt come back to fix it until later in evening. On the chance it was covered I checked with our HOA and they in fact covered it but have to use their plumber. I let Marco know because I still owed him for coming out with camera, he waived the fee. That was super cool and very nice, I appreciate a company like that, I read great reviews about this company and I can honestly say if I need something done I will be calling them back.

M G.

05/04/2016 12:00:00 SA

Marco, George, and their team are great. We called on a Monday morning, and they came out the same day to install a clean out. After scoping our main line, he discovered roots and other issues with our line. WITHIN THE SAME DAY, they cleared the line, had a team come out to put the epoxy liner in our main line, installed the clean out, and laid the concrete back in the hole they dug. It was a long day, but they did it, and we were able to enjoy our house again. Throughout the process, Marco was very helpful with answering any of our questions, and always had our best interest in mind. He never had an approach of you have to do this or.. Tried to sell us on things.. Or treated us like we were stupid. I respect that, and I respect that he's a hard worker who is running his own business. I'm very thankful for his services, but I hope we don't have to call him again! :)

Aaron Z.

8/20/2020

Main sewer/service line replacement, in the middle of a pandemic. Yes, you read that right, it's May 19th, 2020. We're sheltered in place, WFH, and life stinks, and then the sh!t really hits the proverbial fan. Our downstairs bathrooms back up sewage not only filling the toilets, but into our bathtubs. Nothing Nathan and the Clean Out Crew can't handle. They came to the house (masked up, gloves and keeping their distance) and explained in plain detail, what they need to do and the cost of the service. They even waited for me while I hopped on the phone to navigate the the final boss, insurance. They showed me everything on camera, walked me along the line. Even wrote me a detailed report for insurance's sake. There was a clogged drain that another company could not get to and needed a camera at additional cost to see what was going on. Nathan and the Clean Out Crew were able to remove the clogged pipe after digging up my front lawn and access point. Based on what we saw through the camera he removed and replaced the main access point, and 40+ feet of the drain line pipe to clear the ROOT issue in the pipe. They Inserted the liner sleeve to the clay line that was connected out to the cities pipes. This was at an additional cost, BUT HE TOLD ME ABOUT IT UP FRONT and stuck his quote with a discount. Gave me an accurate quote and was the most professional service I have seen in years. I saw the difference in the pipe after he put the camera back into the drain pipe. Haven't had a problem since. They even replaced my grass in sod like chunks so that after a few weeks, you could NOT EVEN TELL there was an 8x8x6' hole in my lawn. This pandemic went to sh!t but my porcelain thrones are functioning GOOD ASS NEW. Nathan and squad deserve a raise and Clean Out Plumbing deserve your business. 5/5 would battle the drain monster with them again.

Brandy B.

1/30/2019

Talked to Marco this morning and Chris and David showed up this afternoon. Very polite and seem knowledgeable about what they need to do to quickly get the job done.

Amanda S.

11/01/2016 12:00:00 SA

Discovered a clogged toilet and couldnt resolve it with just my plunger, so I called at 4:00 p.m. on a Saturday expecting either two things: 1) to be charged a high weekend rate or 2) to have an appointment made for the following Monday. But guess what? Neither of those things happened!! Instead I was told that a plumber could be there in 45 minutes and to expect his call in 5 minutes to get my address and directions. As promised, Brian called me 5 minutes later and another 35 minutes later he knocked on my front door.

I appreciated that they were up front about the pricing both on the phone, and before they began the job. They walked me through what would happen in both best and worst case scenario. I was home alone with my energetic one and a half year old daughter (who I assumed was the culprit that had thrown something down the toilet) and I was very comfortable having Brian and Chris (sorry if I got your name wrong!) in my home. They were courteous, professional, clean!, and didnt leave any kind of mess when they were done.

Clean Out is absolutely now my go-to plumber and I look forward to scheduling a full diagnostic check with them to check out all of the plumbing in my newly purchased home. Thanks guys!

Mich F.

08/08/2014 12:00:00 SA

I am very impressed with Clean Out Plumbing & Rooter, especially Marco. I manage a mix of 20 apartment buildings, condos & houses and I am always in need of a plumber. Great guy....Great company. I highly recommend them and they are now on the top of my speed dial.

After receiving a call from a tenant at 9:30pm regarding the main line backing up, I immediately texted Marco and he called me 30 seconds later. He was already headed to emergency job that late in the evening but he said he would be there the next day. I told him that would work out great. He diagnosed the problem immediately with his high tech camera and unfortunately it was a bigger issue than a clogged main line, it was actually a broken main line clogged with roots. Marco gave us a very competitive price to fix the problem. They worked straight for over 9 hours to replace the pipe and he called me a few times with updates. I asked Marco if he would need to come back for day 2 and he said he would work until the problem was fixed because he didn't want the tenants going over night with out being able to flush the toilet or have running water.

Hard workers and great prices!

Kyle S.

9/24/2020

I was referred to clean out by a realtor for a sewer inspection on a house purchase and they definitely held up to their recommendation. On time, thorough, and easily explained the findings to me. Will be calling them soon to actually carry out the repairs.

Robert B.

08/08/2014 12:00:00 SA

I read the Yelp reviews and needed a new plumber so I called Marco. He was very courteous to me on the phone and said he could come in the afternoon later that day for my drain issues. He was nice enough to call and confirm that he was on his way. He found the problem right away but unfortunately there were more problems with my sewer because of a tree nearby. He quoted me the repairs and began to fix them. It took a whole second day but it was a lot of work. I am very happy with the work and price I was given by Marco. He got everything fixed and even came by a second time to verify that all was good. He even sent me videos of the inside of my pipes after cleaning! I feel comfortable doing business with this company and will use them as my regular plumbers. I will also refer them to friends and family in the area. Thank you Marco!

Robert L.

2/18/2022

Chris and his team were thorough, efficient, and professional. We had major whole-house sewer backup issues a week after moving into our new home. The Clean Out Plumbing team diagnosed the issues, developed a plan, and went to work. Our pipes were open and flowing within ~12 hours.

Changsoo K.

9/23/2019

Due to water pressure problem in my house, I called this firm to diagnose and fix it. Reponse was quick, price was very copmpetitive, technician Derek was very knolwedgeable and completed a great job.
I will call these guys again with any future plumbing issues.

Alexander Q.

03/05/2022 12:00:00 SA

I have only the best things to say about Bryant! I used this Clean Out before on my rental in placentia several years ago. I saved Marcos number because I was impressed by his honesty and professionalism. I am also impressed by Bryant. He came out this morning and was so thorough. He did not mind taking the time to hear my concerns and what is going on with the home. Then he went to work with the cleanout pipe to put he camera through for any roots. He instantly told me I can look which gave me assurance that I did not have to worry bc they are straightforward. I had a 2 year old that was following us around and he was very kind and considerate. Overall, he did the camera 3 times bc my dad came out at the end. He already put it away but took everything out to show my dad the concerns. He answered all our questions and gave me peace of mind. Great job!!

Julian C.

07/12/2015 12:00:00 SA

These guys were quick and very reasonable. I did not feel taken advantage off by them. He could've tried to upsell me but he didn't. I would recommend him.

Eduardo E.

5/15/2022

Cool people, very informative on what is going on and what is going to happen. Was able to fix a Mickey Mouse job the previous owners of our home did and charged us pretty fair. Highly recommend them!

tea d.

01/08/2023 12:00:00 SA

I am a return customer and would like to provide update on my recent visit. I knew the lateral sewer pipes I had were very old and worn. I was dragging my feet to replace. My fourth clog in about 1.5 years occurred and I was just tired. I finally had saved enough money to fix. Bryant came again to assess and he was so thorough. Out of all the bids, I trusted him the most as he took the time to explain everything and even ran a camera through all the pipes for free so I can see. Since I was a return customer, he took the time to work with me on budget. A week before that his colleague Nathan came and snaked my home...it took him 10 minutes and he left without charging me. He just said I know you are a return customer so don't worry about it. I had hydro-jetted my home twice before and he knew that. But old pipes that collapse every time will always be a problem no matter what you do! He urged me to replace my pipes and soon!

Bryant came with his crew and in 1 day they had replaced the sewer line! He provided me with photos of what he did and 12 year warranty. I was super happy about his transparency and professionalism! I did get quotes from two other places but did not like their tone or the way they negotiated. I highly recommend Bryant and his team. You just get the sense he will not leave the job sloppy or cut corners. There are some professionals who will be super bugged if they did didn't do their best. That integrity is important and that's who you should hire in the end!

Mike C.

2/16/2021

Had a good experience with Clean Out. Communication was excellent, they were on time, accurate pricing, and cleaned the mess afterwards. Recommended!

Cynthia R.

9/23/2021

I feel like finding a company for any kind of home maintenance services can be kind of scary, but this place knows what they're doing.

The phone number is a direct line to Marco, who when I called him, sounded like he was out and about. He was easy to communicate with and asked me to text that same number with my name and what I needed to be done, and then told me that I could have an appointment for the very next day. He also texted me a range of what I could expect to pay (I asked for that info ahead of time).

Two of his plumbers showed up right on time and got to work pretty quickly. I think if I would have explained to them the work that I had done ahead of time, I might have been able to save myself some money, so that's on me. But I'm not even too upset about that because they were nice and super quick; I don't even think they took more than 20 minutes. And they left the area they worked in pretty clean - my nitpick is that I would have wanted them to wipe the area a little bit better because it was still a little wet, but again this is a nitpick.

I think it's also important to say that I was home alone and I'm a girl who's barely 5ft tall, but I didn't feel unsafe when they came by (I made sure to call my bf before and after they visited though just to be safe!).

After they left, I got a text from Marco asking if everything was taken care of and if I had any issues, which I really appreciated.

Overall, very good experience and I would absolutely call them again!

Bob N.

08/05/2022 12:00:00 SA

After having a bad experience with our regular plumbing company, we called Clean Out Plumbing to assess our immediate plumbing concerns. They fixed the blockage but advised us that the aging drain pipes would eventually need to be replaced. They provided camera evidence of the corrosion, and a clear explanation of the options we had. We never felt pressured to proceed, but knew that at some point we would indeed need new drain piping. Marco, the owner contacted me to make sure I was satisfied with the service that was provided. A few weeks later we once again had drainage issues and called Clean Out Plumbing. A technician, Bryant, (different from the first but equally as patient and professional) snaked the blockage. We wanted to get another assessment of the condition of the drain piping so I asked for him to give me a estimate and proposal. It was pretty much the same as the first. After pondering our situation and reading the many positive reviews we decided to proceed with the job. Marco contacted Bryant who called me that evening to schedule the job. He assembled a crew that reported as scheduled. They completed the entire job in one day, removing all the old piping and leaving everything clean and orderly. I highly recommend Clean Out Plumbing for your plumbing needs.

Reggie S.

07/02/2023 12:00:00 SA

Excellent Service!!! Called for a toilet clog, and Nathan came right away on a Sunday of the July 4th weekend. He was so kind and helpful to us, a Godsend. Thanks so much for all that you did for our family. Highly recommend Nathan and this company. He is amazing!

La C.

05/09/2014 12:00:00 SA

I was referred to marco by a friend when I needed a plumber for a broken/leaking water heater. He replied to my call right away and was able to fit me in that day (since it seemed urgent).over the top service from marco. He came 2hrs of my distress call. he fix the problem rite I way I can tell he have years of experience, he did a great job, great service and good communication. thank again.... u save my day :)

Kristina V.

11/12/2021 12:00:00 SA

I have been using this company for YEARS and I am shocked I have never given a review! For my job a lot of people want sewer inspections and I never hesitate to give them Clean Out's information. Marco ALWAYS responds asap and his guys that work for him are equally amazing with communication. They have done sewer inspections for me, hydro jetting, sewer line repairs, and so much more. Their pricing is very affordable and their work is incredible. Recently I hired them to repair a cracked sewer line that was in my front yard for my house. They had to dig down at least 5 feet for the repair and had the entire job done in 2 hours!!! They made sure to show me that the sewer line was fixed and working before they filled up the hole again. Seriously AMAZING what these guys can do. I highly recommend them for any and all of your plumbing needs.

Diner F.

6/29/2016

Ok these guys ARE the real deal. I found these guys on Yelp so thank you to all of you who made recommendations prior to mine - it prompted me to make the call.

I talked to a live person on the first try! No answering machine! I told him I had clogged drains and asked when were they available - oh and btw I called at the end of the day. They said they could be out in 45 min. What! No 2 day wait? No 3 hr window ? Really?! Yay!

Now here's the BEST part. They assessed the problem and gave me options - 3 to be exact. I chose the middle option that would solve my problem. In less than 20 minutes the job was done and the drains were flowing again. The last time I had this type of service done, the other plumbing company needed 3 guys , 4 hours and a lot of %#$&@ to get it done . All I can say is the right equipment and experience makes all the difference in the world. I am still blown away that my plumbing problems were handled from phone call to clear drains within a 90 min period. Totally professional, friendly and knowledgable. These guys are worth ever penny.

Oh and even though they don't advertise it, they smell good too...

Ali N.

11/01/2018 12:00:00 SA

We had a clogged up shower drain and called these guys who came and snaked the pipe five times. I was told the problem was much bigger and needed digging and replacing pipes. I was told the cost would be in thousands. Both guys were very professional and courteous.
The next day I called Rick's plumbing who showed up and fixed the drain in half an hour. I was appalled by lack of experience and their possible solution. Not good. In addition they did leave a mess for us to clean. Somehow I felt they were trying to up sell. I am glad the issue is over. By expected more from clean out crew. The fact that they did not complete the job and not charge was disappointing but if somebody else did it so fast tells me lack of experience. I would not use clean cut anymore.

Frank Z.

07/01/2018 12:00:00 SA

I called Marco at 2:00 in the morning due to a major flood under my kitchen sink, the water will not stop coming out so I went on yelp right away and found Marco with clean out plumbing and rooter. The phone only rang one time and he answered right away which is unheard of. He told me that they are a sewer and drain cleaning company and do not work on waterlines. He was courteous enough to guide me to turn off my water and gave me advice on what to do so my house wouldn't flood out. I had a 10 minute conversation with Marco and the way he explained everything to me step-by-step I could tell this company knows exactly what they're doing I will definitely be giving them a call if I ever have any drain issues.

Goods vibes from Marco thank you again!!

Richard M.

2/21/2018

Steven and his crew is wonderful. They are always on time, very polite, they provide great communication and gives excellent customer service. They are very thorough, professional,reasonable and addressed my plumbing issues and concerns. Thank you Steve! I will absolutely use their services again.

Kim T.

3/27/2022

This will be my third review in three years. Unfortunately owning a home that was built in 1957 comes with expenses, some planned, and some unplanned. When we bought our house in 1998, we were excited that the copper plumbing was already done. Like most people, we assumed this would last 50 years. Yeah not the case! It started with a little leak I heard. We texted on a Friday night after doing our own research with turning off the main. They arranged for Bob to come the next day to do a leak detection test. Hugo also came. After two hours, the problem was still undetermined. Bob returned on Monday and brought Deagan with him, who crawled under the house and found the leak. It was a pinpoint, but a definite problem. Hugo then came with Andy and did a temp fix on the leak. We knew we had to repipe. We arranged for Hugo to bring his crew the upcoming Saturday to repipe the entire house, plus put in ball valves, and a bunch of stuff. Yes there was stucco and dry wall damage that was necessary to properly do the piping. When they removed the piping, the home owners that put in the copper plumbing put in type M, a cheaper copper. We put in type L. It seems that every time we do any repair on this house, we have to do more cuz the previous owners were cheap. But here's the important fact if you're still reading. It took about eight hours to do all of the work that was needed! Don't believe other companies when they tell you several days, and a cost you couldn't afford! This company is the only company I'd ever use. Yes there is still a little more plumbing to do in this house, and rest assured, only this company will do it! It was painless, stress free, all of the guys were so nice, and so much easier than we thought it would be! The stucco and dry wall will be fixed in a couple of days and they made sure it was covered to prevent critters and the upcoming rain. I can't say enough about this company! We still look around and say we can't believe it's done! If you have a plumbing problem, don't be scared and choose them! They are family owned and give a shit about customer service! Thank you again Hugo for an outstanding outcome! We wish you continued success!

Yvonne O.

7/28/2022

I called Clean Out this morning due to our shower drain clogging, they gave me an appointment for same-day. Bryant called to give a heads up of time frame, and was here on time, he was very friendly and efficient and answered all my questions. I would go back for any other plumbing issues that may arise.

Becki W.

01/07/2019 12:00:00 SA

My bathroom sink and shower drains were clogged and it would take hours for them to finally drain. Chris and David were able to quickly clear the drains with no hassle. They were very considerate of my time by calling me with updates on their schedule and location which I deeply appreciated.
The prices here are very good-- seeing that I called around and got quotes for $120 per drain. Yikes! Anyway, I appreciate the friendliness and professionalism of this company. Overall, a positive experience!

Phil G.

12/16/2014

My drain from my washing machine was backing up and I couldn't get it to flow even after snaking it myself, so, I needed to call a professional.
Where better to look than Yelp?
Clean Out Plumbing & Rooter has excellent reviews and deservedly so.
Marco, who is a very personable fellow, showed up on time and wasted no time getting to work on cleaning my main sewer line.
He showed me with his camera the numerous root invasions into my sewer line that were impeding the flow of waste to the sewer. I, being a bit of a techie, was impressed with the high tech tools he had, from the camera, to the impressive self-contained array of equipment in his truck.
As he and his assistant probed my sewer line with the hydro-jetting equipment, he explained each step to me and showed me the progress on the monitor as they blasted each root-clogged area clean.
Marco advised me on problems with the sewer line and that, with proper maintenance, my 60+ year old sewer line should last a long time.
I will call Clean Out Plumbing & Rooter whenever I need professional plumbing and highly recommend their service to others as well.

Frankie T.

10/29/2019

Big thanks to Chris he was able to get a diaper out of my toilet !! He went the extra mile to get it out without having to dig up the ground and cut the pipe. Highly recommended !! Thanks again

R M.

4/28/2015

Would highly recommend Marco and his Crew! Called last night at 5:00pm, Marco showed up at 8:00 pm, cleared my kitchen drain gave me a fair price with a 2 year warranty! This is the third time I have used their services and they are legit! Warranty repairs are fixed no questions asked, even came out on Christmas Eve!

Eugenia P.

5/22/2023

They came out on a Sunday and still only charged a 49 dollar flat rate. Saved the day for us! Would highly recommend in emergency situations.

Curtis H.

02/10/2021 12:00:00 SA

Just had Nathan and his crew out for a full installation of a new sewer line under the driveway and out to the street. We were thrilled by the professionalism of the crew. They all wore masks the whole time (something of a rarity among many service providers during this pandemic) and worked quickly to complete a huge job. Price quoted was more than fair, and there were no surprise expenses once work began. Nathan was an absolute professional throughout, making sure to answer any questions either I or my wife had. We cannot recommend Clean out more!

Michael A.

2/19/2018

These guys are great! I called them out to hydro jet a sewer line and they clearly explained the process and price (up-front). They were fairly priced (and cheaper than other estimates for the same work). I got a prompt call back and scheduled an appointment really quickly. Their work was thorough and clean. I would definately recommend them. Thanks Marco!

Joe L.

11/16/2020

The guy tried to sell me a $1450 service. Totally unnecessary and he was trying to up sell me for cleaning out a clogged drain. I hate writing bad reviews but I don't want anyone else getting duped. All the other plumbers I talked to said it was a shady diagnosis. I read another reviewer on here who had a similar experience with these guys. Geez ... Grow a conscience.

In response to Marco's reply: You only wrote me one quote for the $1450 service and discouraged the jetting. No other plumber recommended the Maxi Miller treatment. They said that was for metal pipes and it would have wrecked my drain. I'll add a couple stars for taking the time to do the free, no hassle camera work. I realize people often charge for camera work.

Michelle C.

5/30/2018

Thank you so much Marco for assisting me over the phone and saving me $$$. My garbage disposal stopped working so I sent repair estimate requests to 7 plumbing companies, describing what issues we had. The average estimate from other companies were anywhere from $85 to $450. Then Marco replied back to me to give him a call saying it seems like a simple fix. And believe it or not, I followed his instruction, and the disposal is working again! He definitely saved me some time and money. I truly appreciate his help and professionalism. For any plumbing issues I see, I definitely will be calling this place going forward as I know they are not just after making money but is truly looking out for others. I highly recommend this place!

S Y.

7/15/2017

Honest people and quality work for a reasonable price . Thank you Steven for quick response and will do business again ...

Masoud J.

06/02/2022 12:00:00 SA

I am changing my previous rating. I called Clean out Plumbing due to the past satisfactory service. However, this time, the technician refused to open the clogged kitchen drain due to the camera inspection. They recommended Hydro-jetting the drain pipe due to grease built up at a cost of $750. I refused the service and called another rooter service. They were able to open the clogged drain in a few minutes at a cost of $50.00.

Learn for this experience; don't fall for the upsell and shop around.

Michael A.

05/05/2021 12:00:00 SA

These guys rock. Quick response time and reasonably priced. They get the job done! The Hydro Jet clean out worked great! Perfectly clean pipes now. Thanks Marco!

Vince S.

2/13/2023

I contacted Marco for an emergency. He responded quickly and sent Bryant to asses our issue. Bryant was very thorough and provided us with options with fair pricing. Can't recommend these guys enough. They got the job done and cleaned up very well. I wouldn't hesitate to call them again if anything else arises.

Andy G.

3/22/2017

No nonsense here. I called them, they were here Quick. Marco gave me a good faith quote Jetted my drain and out of here Quick and even replaced the broken clean-out cap.
Service was excellent.

Joe C.

03/10/2020 12:00:00 SA

Marco was very helpful in assisting me with a minor problem via the phone instead of charging me w a visit. Small things like this are very rare and appreciated, i will definitely call back and use him when necessary.

Joel L.

8/22/2017

I had a major plumbing issue. I urgently called Clean Out Plumbing and Chris came quickly. He is very knowledgeable and after a quick inspection from the sewer pipe camera, he was able to accurately determined the root cause by showing me the exact location of the problems and its consequences. He was very helpful and explained in details how everything will be fixed and the price was reasonable. There were no gimmicks nor sales tactics and every recommendations are lay out as an option. He also has the support of high tech plumbing machinery that would provide the best result in the shortest possible time. In addition he has a great crew and worked very diligently at the site with minimal impact and after the jobs were complete, my premise looked almost the same. Simply outstanding. I would definitely call Clean Out again for any future plumbing work.

Jeff F.

6/14/2022

Clean Out Plumbing and their staff are the best! I had them out on two separate occasions, once to replace a water heater that blew out and the other to fix a garbage disposal (that everybody told me I needed to replace, but they were able to fix it). They also gave me a very fair estimate on running a waterline to the refrigerator. I would definitely use them again for all of my plumbing needs.

Danica L.

4/25/2022

Clean out plumbing was great. Response time was fast. They came out the same day , stayed in commication via phone and fixed our problem. Chris and Jerry were our techs! Chris was able to plunge one of the toilets with no issue! The second toilet turned out to be a turtle my son tried to send back to the sea. They were very fast in fixing my problem! Prices were good. Will use them again! Excellent work!!

Sharon W.

04/04/2022 12:00:00 SA

On Friday called Clean Out because my kitchen sink was backing up. Nathan came out within a couple of hours. Thought that it could be cleaned out either by snake or hydro jet. After about 10 minutes of hydro jetting silt started coming out and Nathan informed me that I broken pipe somewhere. Nathan had a tool that was able to pinpoint the problem to under the concrete slab of my living room and I had Nathan arrange to fix the issue. I was really nervous about having my living room slab jack hammered to get to the problem. Nathan and his team arrived at 8:30am on Sunday, as planned. Nathan's team removed all the furniture from my living room, rolled back the carpet, sealed off the living room with plastic and got to work. He found the hole in my pipe and cleared the clog. After the clog was cleared, he put a camera down the pipe to see if everything was okay. He found another hole about 4 feet away. I also had that problem fixed. I was glad they found the 2nd hole so that I didn't have my living room torn up a second time. Having fixed the 2 holes they fixed the concrete slab, sealed the carpet back down and put back all of my furniture. When they left, it looked like nothing had ever been done. The whole fix took around 9 hours. Nathan and his team were nothing but professional. I would definitely recommend them.

Nick T.

01/11/2023 12:00:00 SA

Nathan helped me with my plumbing the day after we had a clog in our restroom. They were open 24/7 which was great because we needed to schedule at like 9 at night. They came the next day and we're flexible with time and prompt. He was awesome. We unfortunately didn't have a clean out already but he went on the roof and cleared some of our sewage for us. He gave us amazing advice moving forward and explained everything super well. He was patient and understanding and I really loved how he wasn't pushy with anything and just wanted to help! We had crazy roots that were in our mainline and had to clear that out and install a clean out. Thanks so much Nathan for all the help and advice!

Richard A.

3/24/2020

I found Clean Out Plumbing through yelp since they have good rating and great reviews.
We called the other night due to a gross sewer-line back up. Since, my family and I have been home since this stay at home was mandated to the Covid-19, our main bathroom is in constant use. We were kind of skeptical to call someone because we were trying to keep our distance,but we needed a plumber ASAP.
We spoke with Marco and he said he would have service provided immediately. I have to say clean out plumbing crew came suited with mask, latex glove and coverall suits. We were told before arrival that they would be geared to protect the safety of both the crew and those in my home.
The crew came in cleared the back up. They cleaned and disinfected the area they were working on. I also saw them fully disinfecting their equipment and gear.
I highly recommend Clean Out Plumbing for those that are having plumbing issues. This company is prepared to handle anything especially in time of this pandemic crisis.

Daniel L.

11/03/2016 12:00:00 SA

Clean Out Plumbing & Rooter, Chris and Brian did a great job today...we have been having ongoing plumbing issues, they came out within 30 mins of us calling....showed us what the issue was (tree roots) and took care of business. They were very professional. I would definitely recommend them. Thanks Chris and Brian.

Max B.

10/22/2021

I have tolerated a partially blocked shower drain for months. This week it stopped draining altogether. I am so happy that I called this company. They came within a couple of hours and totally cleared the drain.

Ronnie R.

6/13/2023

This crew came out next day after messaging them late afternoon on a Saturday. Very reliable and honest company. I wouldn't hesitate to call these guys again. A+ service

Gena A.

07/05/2022 12:00:00 SA

Clean out drain plumbing
Excellent service . Was referred to me ,Nathan took the time out to explain drain system to me answered my questions and also found a gas leak in garage . Without hesitation Nathan was able to assist me with gas leak . Thank you Nathan for everything .

Serena J.

01/08/2016 12:00:00 SA

Since my last review, our drain has been flushing out with no problems until... just a few days ago. Marco assured me that it will be under his 2 year warranty if the slowed drainage is caused by the same issue as my previous call.

And... (drum roll, please) Marco honored his WARRNTY! Talk about a man of his words! I can't say enough good things about this company. They are PROMPT, PROFESSIONAL, and PLEASANT.

Why can't more businesses be like these guys?! Thank you, Marco!

mike s.

09/11/2023 12:00:00 SA

If you're reading this , then you've found your plumber- I could not have been more impressed with Chris and his team. Prompt, friendly, fast and clean, work is impeccable, for sure using clean out for all future plumbing needs!

April G.

8/13/2022

If it's professionalism, responsiveness, punctuality and quality work that you're seeking, then look no further. Clean Out Plumbing, out works and out prices all others. Their services and costs just can't be beat. Nathan came out on an emergency call, right away, assessed the problem and immediately got to working,. I was beyond impressed by his knowledge and professionalism and so grateful that he took the time to explain things to me in a way that I could understand. Nathan's calm and friendly demeanor brought a sense of calmness in a situation that had me stressed out, he reassured me that he and his guys would get the problem fixed. Not only did he fulfill his promise, in a timely manner but they made sure to go above and beyond with the clean up, I couldn't even tell there had ever been work done. In these times that we're living in, I'm so grateful to find an honest company that has the customers best interest and satisfaction at core.

Leah R.

12/05/2016 12:00:00 SA

We had major plumbing problems last week (part of an on-going issue we've been having for months) We suspected root damage and decided to call someone in to fix it once and for all. I called Clean Out Plumbing & Rooter based on their spectacular Yelp reviews but I reached their voice mail. I hung up rather than leave a message because I wanted someone to fix it immediately and didn't want to wait for a return call. As I was looking for an alternative, my phone rang. It was about 30 seconds after I had hung up and I recognized the number as Clean Out Plumbing. It was the owner letting me know he was sorry to have missed my call and did I need help with anything. I told him my issue and he said he could have someone out in one hour. I was so happy. Imagine my excitement when only 30 minutes later help arrived! Brian and Christopher were able to identify the problem quickly (major root infiltration, as we suspected). It was already late in the day so I thought they wouldn't be able to fix it until the next day but they promised they would start the hydro-jetting project that day and were confident they could finish it by 9 p.m. that evening. It was a VERY big task but they were in fact able to complete it that evening. Not only that but they kept us updated every step of the way and somehow managed to clean up the big mess (they had to dig a large trench) that the job created in record time. Brian and Christopher were also incredibly polite, professional and personable. Clean Out Plumbing & Rooter is now our go-to service for plumbing problems.

David C.

2/22/2019

Called Marco in evening and he picked up right away. I described issue we had with a back up in bathroom and made an appt for next morning. Chris called me when he was on his way and arrived on time. He and his apprentice quickly went to work and unclogged the line from clean out in front yard. He then showed me the line with camera and discovered we had a bigger issue with some offset pipes and roots under our home. He went over a couple options for us to fix the issue permanently. I appreciated his professionalism and honesty but I don't have the $$ in budget to do the job at this time. It's important to get it done, but it can wait for now.

This is the second time they have been to my home and they are always on time, describe the issue in detail with you and do great work!!

Kaz T.

11/03/2021 12:00:00 SA

We had a clogged kitchen sink which turned into a busted drain line. My drain line from my kitchen sink to the clean out pretty much dissolved. Steve, was very professional and explained every step on what needed to be done to fix my issue. To me, the issue seemed like it would take a long time to fix, but Steve assured me that it would take only a day to fix, which he did. I am very glad that I chose this company for my repairs and if anyone needs a good trustworthy plumber, This company is who anyone can depend on.

Sheei H.

8/30/2022

My kitchen sink backed up and I called Clean Out. They responded quickly and had people out to my house in a little over an hour. It turned out to be a bigger deal than I had hoped for, but they got me up and running the same day. Their follow up with excellent. Bryant made sure that everything was as I wanted. The cleanup when they finished was thorough. Not cheap, but worth the price.

Chris H.

6/30/2017

Hugo and the Kid just came out to hydro jet a clean out pipe due to fix a clogged kitchen sink. They did it in no time at all. After the did a camera inspection and showed me where I may continue to have a problem due to a crushed pipe. They made arrangements to come back out and give me an estimate to get it fixed proper. All this on a day when they squeezed us in because they were already booked. Highly recommended!

Susie A.

12/30/2022

My bathroom sink clogged up after I watered my plant babies. I was determined to unclog it myself because I was hesitant of calling the plumber. Finally the sink won the battle, and I had no choice but to call a plumbing company. This was my fist time using Clean Out Plumbing & Rooter. I was expecting to have to wait until they had availability, but they gave me the option of going to my house that same day. I was pleasantly surprised and relieved they had such short notice availability. They were able to unclog my bathroom sink fast and easily. Eric was clean when doing his work, was super friendly, and answered all of my questions thoroughly and patiently.
The prior job to mine caused a slight delay with my appointment time and Eric called me to inform me of the approx time delay, which I appreciated him for communicating with me of the delay. It gave me time to do other things. I would definitely call them again if I have any plumbing issues.
I will say, I have definitely learned my lesson of being more careful when I water my indoor plants.

Lauren S.

11/28/2021

Wonderful group here. I had an minor urgent request that I reached out to them about at 10 pm. They responded within 5 min and they were able to come out next day! They arrived early and kindly waited for me to get home as I was running a bit behind. They got everything cleared up and provided documented recommendations along with a 6 month warranty for the service. Extremely happy with the service and will use them again for future needs!

Ericka R.

6/30/2017

We had a blockage that was causing a toilet, shower and washing machine to fill with sewage water. Within an hour of calling for an appointment I had Bryan and Steven come to the rescue. They were very informative, thorough, and professional. They cleared the blockage and even let me take a look at the camera they use to see inside the pipes and explained where and why the issue happened.

My family has had previous bad experiences with plumbing services and I'm happy to say the curse of hiring someone untrustworthy and unprofessional is over.

HIGHLY RECOMMEND. If myself or anyone I know ever need plumbing services I know who to call.

Edwin R.

2/23/2014

After having issues with the house warranty with my water heater i decided to call Marco I explain to him my situation and not having hot water for 2weeks he was willing to come work on a Friday night with no hesitation he had me with a brand new water heater in no time. I really appreciate his knowledge and his hard work I'm officially making Marco and his staff my go2guys for plumbing.

Alma B.

01/10/2022 12:00:00 SA

Our toilet was backing up, and since we had used Clean out Plumbing in the past I didn't hesitate to call them right away. Nathan and Daniel came to make an assessment with their camera. Nathan said the clog had probably been soft (Don't flush disposal Wipes) and didn't charge me since there was nothing to unclog! I was impressed, talk about honesty!! They were very professional, thorough and answered all my questions! I would definitely recommend Clean out Plumbing/Marco and use them again.

Susie G.

1/30/2023

I don't know how many updates I can leave, but they continue to help and be amazing for all my plumbing needs!! Nathan was great, quick courteous and explained the issue. All of their team is amazing. Thank you so much :) it's wonderful to have a company I trust.