Description
Cisneros Brothers Plumbing, Septic, Restoration & Flood Services is a family-owned and operated business who understands just how vital customer service is. Our 100% satisfaction guarantee means that if you are not completely satisfied with your service, our work isn't done. From our friendly dispatch team to our Hesperia, CA plumbers, you will get honest, experienced, and dedicated service to make you a customer for life.
HISTORY
Established in 2005.
It started as a dream for the four Cisneros Brothers, being able to go into a trade that they had learned from their Father. The CEO of Cisneros Brothers Plumbing has basically been a plumber his whole life. He grew up going out to jobs with his father, who was the local plumber. He basically learned his skills at his father's knee, and saw how much his father loved his work and the people he was able to help. He watched as his dad treated his customers with honesty and respect and always worked hard to accomplish the task at hand. The business has stayed in the family and we are proud to continue to serve our customers with the same consideration and care that he provided his customers.
ABOUT BUSINESS OWNER
Joined Cisneros Brothers Plumbing Inc. in 2008. Received Bachelors of Business from University Of California Riverside 2000.
Our Mission
Cisneros Brothers Plumbing, Inc.'s goal is To be the leader in customer service, growth and success in our industry by displaying trust, quality, team work and a can do spirit in all of our actions. Our company will provide a fulfilling work environment for our employees, an enhanced level of service for our customers and continually improve everything we do.Their father is now retired but they continue in his foot steps. Giving every customer the best service and customers satisfaction possible.
SERVICES
Emergency Services, Bathtub & Shower Repair, Sink Repair, Toilet Repair, Pipe Repair, Bathtub & Shower Installation, Garbage Disposal Repair, Septic Tank Cleaning, Leak Detection, Drain Installation, Sink Installation, Storm Damage Restoration, Backflow Services, Fire Damage Restoration, Mold Removal, Septic Tank Installation & Replacement, Sewer Line Hydrojetting, Sewer Line Repair, Sump Pump Repair, Sewer Services, Water Damage Restoration, Septic System Maintenance, Septic Tank Services, Water Heater Installation, Water Heater Repair, Faucet Installation, Drain Cleaning, Septic System Inspection, Septic Tank Pumping, Faucet Repair, Pipe Installation, Gas Line Services, Toilet Installation, Crawl Space/Attic Cleanup, Garbage Disposal Installation, Odor Removal, Septic Tank Repair, Sewer Line Installation & Replacement, Sump Pump Installation, Sewage Cleanup, Smoke Damage Restoration, Water Filter Services, ,
Reviews
Just had my washing machine faucets fixed by Guillermo and Matt (6-20-2023). They dropped by the same day I called. They explained everything before starting. They were good-natured, very knowledgeable, and efficient. Great customer service... thank you, Guillermo and Matt.
Kathleen L.
01/02/2023 12:00:00 SA
It is very easy to see why this company is rated so highly. If I could rate them more than 5 stars I would. This company is very professional and incredibly helpful. We had a leak in our ceiling and Angel has been our main contact person. He along with the rest of the team have gone above and beyond to help us any way they can. We will definitely be using them again in the future.
Alex G came out and did an awesome job. He took care of the situation quickly and easily!
Yari O.
02/03/2021 12:00:00 SA
I had a leaking bathroom from toilet to sink and I must say Don was the absolute best plumber I've had ever dealt with. He explained everything gave me my options and saved the day! Thank you Don.
Cisneros Brothers provide a quality service with great staff and crew. Very professional through out the entire process. Thoughtful of our concerns, they went the extra mile to reassure that our septic system was in good condition. The work crew took the time to keep our yard looking like it was before they arrived. We WILL use Cisneros Brothers again!
John G.
12/06/2017 12:00:00 SA
Minus 1000 is too god for this company. I wouldn't use them to plum an outhouse. In the process of replacing a water heater they set my son's attic on fire causing water pipes to burst(which did help as that put the fire out) but caused significant water damage also. Very uncooperative in settling the situation. FO NOT USE THIS COMPANY!!!!!
Fast and courteous! Very pleased with how quickly they were able to come out, and did the job right then, with fair pricing.
I just got my septic tank emptied by Christopher Camacho. He explained everything throughly so that I understand since this was my first time having to do all this. Also great pricing. I would totally recommend them. His work ethic was excellent.
Called for a quote about backed up toilets but told that they don't give quotes even though their business card on Yelp says call for a free quote.
I knew who to call for my plumming issue, Alex and Jacob came over my house the same day and repaired the bathtub faucet. Thank You for squeezing me in your busy schedule. Second time to use Cisneros Plumbing. Jacob and Alex provided Great service, close attention to detail, very professional and knowledgable. These guys are awesome!!! a plumber we can trust AND afford! We will always be using and highly recommend Cisneros Brothers Plumbing .
Brian S.
05/05/2021 12:00:00 SA
Experience was great, problem resolved. I would like to thank Roy and his staff of employees that helped out with this 3 part situation, Zeb, Tommy, Antonio, and Derek. Also would like to thank the phone staff for being courteous and providing excellent customer service. I recommend their service to anyone.
Thank you Cisneros Brothers . Daniel came out on the same day and installed a new kitchen faucet and toilet. Truly professional. Fair priced and great service!
Rachel B.
09/10/2020 12:00:00 SA
I had a problem under the bathroom sink the guy came out and replaced the parts so fast I didn't even realize he turned the water off! (he did tell me of course) Rex was so awesome he even came with a first aid kit and helped me bandage my son up from getting hurt. (my first aid kit was ruined from water damage) Thank you Rex!!!
One star because the quote given was outrageous. Yes I understand we have a plumbing problem but writing $29,000 on a piece of paper and asking if we agree did not fix our problem.
Alex G was knowledgeable and honest about the pricing and the problem, his response time was quick and on time! Very helpful
I had an appointment with Cisneros brothers a month ago and they we're supposed to fix a leak in front of the house. Their plumber Christian assured me the leak was coming from a faucet that shuts off water in the house. They charged me $1,000 for replacing it. A month later the leak was still there. I called them again and now they claim that it's a different new job and they can do it, but they'll charge me again and much more. Moreover, like last time, they moved my appointment to next day and instead 12-2 pm he came at 4:30 pm . I'll never use this company again
Gabriel was very professional and did an excellent job. I could not be more pleased. Thank you
Janice B.
09/10/2022 12:00:00 SA
I began having drainage problems so called Cisneros Bros. They sent Nathan to research the problem. He was extremely professional, well-dressed and courteous. He quickly discovered that the septic system was the problem & made an appointment for the crew to come out. Angel, Rogelio & Chris Camacho arrived and began searching for the septic tank (of course I had no CLUE where it was located). They spent hours probing thru my rock landscape. Their team supervisor, Roy, was called in to assist. After finding the tank, they removed the rock and found the problem to be roots from a neighbor's trees. They ground up the roots, pumped the tank and applied treatments to help discourage future roots. Afterwards they replaced the landscaping. Honestly, it was replaced so well it was impossible to tell it had ever been dug up. AMAZING! Roy, assisted me in decisions that would not only rectify this problem but make any problems down the rode easier to solve. Angel,Chris Camacho & Rogelio worked unbelievably hard, kept me informed of their progress & options for solutions to the problem. Is this company the CHEAPEST...I don't know but I do know they are the BEST!! Will definitely call them for any plumbing needs and RECOMMEND them HIGHLY.
Serena A.
10/03/2022 12:00:00 SA
JC was wonderful. He came into a house in crisis and was professional and efficient. I will use this company for all my plumbing needs.
The water heater in our home was leaking quite a bit hrough the pressure valve. I called another business first and they would not be able to get here the next day. Being Monday evening and with the family needing to shower for school/work for the next day, we needed something done quickly. I called Cisneros Brothers plumbing and they were able to arrive within a couple of hours. The plumber (Anthony) called to inform us that he would be there shortly, even texting us a photo for safety I presume. He arrived accessed the problem and explained it to us and gave us several options to remedy it. During the repair an additional part was required and another employee was called and arrived very quickly (Gabriel).
Both employees were professional, courteous, very respectful and worked hard on repairing the water heater. Again they took the time to explain the work they were doing. The repairs were done and we were able to get on with our evening routine within a couple of hours. During this entire time I was very pleased with their work ethic and the respect given to me and my family.
Overall, I will highly recommend this company and their employees. Thanks to them all.....
Cisneros brothers plumbing did a great job for us. They had Kyle and Gabriel come out to our house and remove roots in our pipes and they were fast and professional every step of the way. I would highly recommend them again. Thank you for your help.
Isa M.
01/06/2022 12:00:00 SA
They answer calls quickly, no waiting. They listen to what you need and they send someone the same day. Nathan and Galvan were great. They were polite and as soon as they got to my place they started working on repairing. I recommend.
Daniel is wonderful, he is always professional, timely, friendly, clean and an expert at everything he does. We have used Cisneros several times in the last 2 years. Every single experience has been absolutely great!!!! He knows exactly what is wrong and how to best help us. David came with Daniel this last time to help and he was so friendly and wonderful as well. When I call on the phone to set up an appointment they always help me and answer all of my questions. I can not say enough positive things about Daniel and Cisneros plumbing.
Cindy R.
11/12/2018 12:00:00 SA
Roy and Ben were excellent! My slab leak was detected and fixed right away. They were very informative throughout the entire process, explained everything thoroughly and were kind and courteous. I would recommend this company 100% if someone is looking for services. THE BEST IN THE HIGH DESERT! I'm very happy with their work! Thanks again Roy and Ben! Job well done!
Vanessa R.
02/08/2021 12:00:00 SA
Alex was Fast and efficient! Gave me all my options
Prior to service. Recommend them for sure?
Kat C.
07/05/2021 12:00:00 SA
For Septic Pump Services. Very friendly and professional. Gave me additional options for easier access for future visits (per my request). Very nice and easy to talk to.
Came out gave me an estimate for 4 sinks that were damaged by a contractor (Orion Flooring) from Hesperia. They were able to repair all 4 the same day with no issues.
Excellent customer service and quick response time. Victor did an excellent job installing new sink and faucet for my kitchen upgrades. Sink needed some TLC a couple days later and both Carlos and Victor came right back out to polish up the job. Alex did a prior job for me and all work was very professional. I will always call Cisneros Brothers for plumbing needs.
J.C came over to give us an estimate of our waterless tank heater that kept turning off the hot water every few minutes. After his assessment, he gave us a reasonable quote and explained the problem that was setting off the water heater. He was very knowledgeable, courteous, and friendly. Would highly recommend their service?
Jim was extremely helpful in replacing our waterline in the bathroom. And they had excellent COVID protocol and we are happy with their service !
Tina B.
01/04/2016 12:00:00 SA
They tried to sell us a new water heater for over nine hundred $$ then they forgot to turn water back on after they made repairs. Smh
Vanessa O.
05/07/2019 12:00:00 SA
***Warning!!!*** To begin with, these people showed up an hour and a half late, without even a courtesy call to let us know. The excuse was that the plumber was getting gas. Next, he showed up & said I need a new water heater, that my 12 year old Rheem needs replacement. At a cost of $3,000+. The reason for the negative review is that I don't think it's ethical (it's definitely not honest) to deceive potential customers. Turns out the repair that I need was only $100.
I was having trouble with my toilet and Victor came to assess for free. He was knowledgeable and professional. He gave us a great deal and we were able to schedule at our convenience. Rowan came with the same professionalism and he was mindful of the covid 19 safety. He was on time and quick. He even went out of his way to help with another small project in the bathroom. I will definitely keep them for future plumbing needs.
My husband and I had a last minute plumbing emergency and had to call a reliable plumber asap, Chris Acevedo showed up and got us all fixed up and running smoothly again.
Our toilet was leaking from underneath. The quick response and kind service from Alex resolved the issue quickly. Same day service was great! We will be using them again.
Excellent service from the moment I called.
Price was better than other locations but their ratings from other customers was the deciding factor.
The two gentlemen that did the pumping were nice and very professional.
Pastor Marie N.
4/14/2019
A nail punctured a water pipe when the home was built in 2006. That means it was leaking for 13 yrs ! Finally water began leaking visibly caused water damage top and bottom floor of home. Our home insurance did not want to cover it, said there was no visible damage to the house inside (really ?). Called these folks took them 2 days to discover problem, ended up replacing the punctured pipe both cold and hot (pex) and replacing it with soft copper. Was a little pricey but they did get the job done. Their employees very respectful.
Sarah R.
11/12/2021 12:00:00 SA
We needed our septic tank pumped and inspected and were looking to support a family owned business. They were responsive, on time, and thorough. Very happy with the service and will definitely use them again!
John C.
07/01/2023 12:00:00 SA
Made an appointment with these guys and they tell me I was first for Saturday morning. Then they call and said they were stuck on another job it will be about an hour still no show called me back said they will keep me informed not sure when they would get to me. So much for being first appointment of the day poor customer service.
Daniel was very fast efficient and honest. He gave me my initial quote and we went with the service. I'm very satisfied with Daniel and will personally request him next time.
Tracy A.
02/12/2023 12:00:00 SA
Cisneros Bros. Plumbing was a lifesaver! Our water heater went out the coldest week of the winter. My 18 month old grandson lives with us. I was having to boil water to bathe him. My husband called them first thing on a Monday morning. We had already been without hot water for a day. They came out within a few hours and by 3 pm that Monday afternoon we had a new water heater and hot water again. We couldn't have been more grateful! From the first phone call service was above and beyond. My household will forever use Cisneros Brothers for all our plumbing needs!
Put a new instant hot water heater in our new home. They did a great job. Thanks Roy!
Dave, was great I called 2 other plumbers from the area not only were they not professional but left me dissatisfied with their work. Cisneros brothers came and conquered! Thank you.
Jiselle T.
12/10/2020 12:00:00 SA
Cisneros stopped by today to help with some septic issues. The customer service that the 2 men delivered was great, they were attentive and knowledgeable about what they were doing. Would definitely recommend their services.
Griselda I.
02/01/2017 12:00:00 SA
Excellent service. Patient, friendly, and courteous. Service was done fast and clean up was efficient. I would recommend to family friends. My technician was Danny M.
Best part of owning a home, being responsible for your repairs. Noticed a pretty good water leak in the garage. Fingers crossed it was a water heater leak and not a slab leak. Called Cisneros Brothers and they sent someone the next morning.
They called that morning to confirm appointment and gave me the name of who was coming. Vincent arrived and confirmed the bad. It was a slab leak. He had to come back the next to do the repairs.
Vincent was very professional and polite throughout the repair. Kept me informed and texted me when he needed me to see something. (I work from home and have meetings so that was much appreciated) Found some other issues and gave me options for repair. No pressuring or trying to push for the most expensive option. Even showed the before of the other problems he fixed. (I knew some of the stuff that needed to be done so it was no surprise) There had been so much water I had to put cat litter to absorb it. It was no issue for him, although I'm sure a but messy for him. Sorry.
I'll be calling them again to finish the rest of the plumbing needed sometime next year.
Another plus, they have a big company truck and uniform so its easy to see they are who they say. And the warranty is better than I've gotten for plumbing in the past.
Susan W.
03/11/2019 12:00:00 SA
If I can give these people zero stars I would. My water heaters pilot light went out and they basically I needed a new system. He kept saying it didn't work he didn't even try. He was such a waste of my time. He told me it was going to be 2500 to put in a new heater. I called Helping Hand Plumbing in Apple Valley and they came out and fixed it no charge. It was just my pilot light needed to be turned on. The technician from Cisneros said it was broken and that it wasn't going to work. All I can say about those people they are crooks and a rip off. If you want honest service and company you can trust call Helping Hand Plumbing. The owner replies honestly I would of changed it with your company if I actually saw your worker do his job instead of not even trying to light the pilot light. Get better people to work for you that know customer service. Then you wouldn't have comments like this on your yelp page!!!!!!!!
Ron P.
11/09/2017 12:00:00 SA
Cisneros had pretty standard pricing for the main line sewer clean out I needed. I called in the morning and after originally giving me an ETA of 3 to 5pm, they showed up early about 12pm. The employee was friendly and got right to work. The van he arrived in seemed to be pretty fully equipped to handle any disaster. He cleaned out the main line and answered all my pestering questions while he did it. I paid extra to get my patio drain lines cleaned out to the street as well. Overall I'm very happy to have my toilets working again.
An P.
02/03/2021 12:00:00 SA
I would definitely use Cisneros Brothers Plumbing services again. From my initial call, Somaya and Jennifer were friendly, helpful and attentive over the phone. Jeffrey was the technician on sight. He was very knowledgeable, provided communication throughout and his follow up was appreciated. He even provided Skype service and photos as this was a rental property. His work was exceptional and costs were fairly priced too! I will highly recommend Cisneros Brothers Plumbing to my friends and family.
Cindy R.
01/11/2019 12:00:00 SA
Ben was very polite and businesslike. I'm very happy with the service. Would definitely recommend to friends and family.
A plumber from another company created a leak. Alex (of Cisneros Plumbing) came out promptly, analyzed the problem, and fixed the problem in a prompt manner. Communications were clear, attitude was positive, work was exactly what was needed.
We contacted Cisneros late on Christmas Eve for an emergency and they had a technician at our house within 4 hours and fixed the clog leading to the septic tank. If they didn't come out we would of had to cancel our big Christmas Party. Thank you so such Cisneros.
Tea C.
09/01/2021 12:00:00 SA
They were out here same day& fixed what was not working! Definitely a company I'd let take car of my family's plumbing problems.
Mark L.
06/01/2020 12:00:00 SA
We've used them before, and they've done good work. Roy came and removed some stuck-on hose fittings and didn't even charge us for it. That was very generous and unexpected. Thumbs up.
I had an issue with a clogged pipe, Danny M. Came to my rescue. He was extremely friendly, offered a solution & delivered all within a very short amount of time. I would highly recommend Danny M. for efficient service. Thanks, Maxx H.
I called Cisneros Brothers Plumbing because I had a stopped up kitchen sink. The technician Gabriel was very professional and thorough. He answered questions I had. I will definitely be using them again if I have a plumbing problem.
I had a wonderful experience with Eric . He was professional, kind, thoughtful and thorough. The prices to pump my septic tank were very fair and they went the extra mile sticking cameras up my lines to ensure they were clear or roots, and clogs. They even inspected another pipe I was concerned about free of charge. Very generous with their time and very professional. Something I greatly appreciate.
I will definitely be contacting them again. Thank you Eric!
I recently had a kitchen faucet issue that I didn't have any pressure and I had heard of these guys from a former employer so I decided to give them a shot. I was aware it would be a bit expensive but for installing a faucet for $350 it was very overpriced especially when I had bought my own faucet just to have installed. I get that it was the service I was paying plus year warranty and I needed it to be done plus the guys were very professional and thorough with the work that they noticed I needed new valves and were installed for an extra $100 which I didn't mind due to being old plus they were in need of being changed.Anyways I will be using their services again in the future but will be more prepared either financially or having an alternative in fixtures if the price is high.
Lin A.
05/05/2014 12:00:00 SA
I own a property management company and have been doing business in the High Desert for close to ten years now. Fast, professional, and reliable vendors are essential to my business. We receive regular maintenance calls due to plumbing and septic related issues and Cisneros Brothers Plumbing is the team we call. They are helpful, friendly, and professional! I have never felt like my clients were being overcharged and my tenants have always had nothing but good things to say about the technicians that show up to take care of the job. Cisneros Brothers Plumbing always provides excellent service!
Daniel M. Did a great job today, very friendly guy . He explained us our options and prices, and fix the problem in no time. I highly recommend this company, and don't forget to ask for Daniel M.
Maribel M.
02/09/2021 12:00:00 SA
Alex was an awesome to work with. He told us all the details we needed for our toilet. I will highly recommend him to family and friends.
I contacted the guys over at Cisnero Brothers because I had an issue with my garbage disposal. Joey came over and looked it over, told me what the problem was, gave me an estimate of the cost and proceeded to repair the garbage disposal. Not only was he quick in doing the job he gave me an honest opinion on what I did and did not need as I had gotten several estimates from previous companies before using them. Honesty and quality of work go along way in this business and I'm just glad I able to experience it for myself.
Mike B.
05/04/2017 12:00:00 SA
If you value your time, avoid Cisneros Brothers Plumbing. Our property management company contracted them to do a shower diverter job. They scheduled a time to do the work and when I asked for a weekend due to my work schedule, they balked and requested to find a time during the week. They then scheduled me for a 4-5pm time slot. I took time off from work to meet them. After 45 minutes of waiting, I called to be told they were going to call the technician and then call me back in 5 minutes. 20 minutes later they called to say the technician was running late and would be several hours before he made it out to our house. I asked why they couldn't call earlier to give me a heads up as they knew I was taking time off work to make this appointment. They said they didn't know the technician was going to run late and asked to reschedule for the weekend which suddenly was an option. In the end, I lost time and money at work, and felt a real lack of professionalism and courtesy. DO NOT CONTRACT THIS COMPANY IF YOU VALUE YOUR TIME.
Ginger M.
07/07/2023 12:00:00 SA
They did a great job pumping and checking out my septic system. They explained everything very well. They were very timely with their service and put my front yard back as if they hadn't been there.
Jay L.
01/09/2020 12:00:00 SA
This company Cisneros Brothers Plumbing is awesome company. Two thumb away up for Daniel and Nancy. I had a incident with major plumbing leak at one my properties during New Year's eve and they were able to help me out. This is very honest and reliable company. Highly recommending this plumbing company to any one is who looking for honest plumbing service. Thanks again for again accommodation Daniel.
I heard about Cisneros the first time because our water heater broke down. They came when they said they were coming, and did a great job!! Well unfortunately, today i \found my downstairs bathroom flooded!! So I remembered them and went ahead and gave them a call. What I like is that they come the same day, and within 2-3 hours unlike other companies I have called in the past where they want to come within 1 or 2 business days. So I know Cisneros will take care of my problem !!
We manage rentals. I used Cisneros once and had a pricey but quality experience. You can feel the sales talk for prices but they took care of what I needed. My assumption was pricey but reliable. You can always reach an operator that is a plus. I was going to open an account to take care of our maintenance needs however due to our recent experience I will be refraining from that. I called for an after hours leak at one of the properties. They said they would come. It would be a $150 charge just to come out. I thought that's fine I need to take care of this. I didn't want them to come out and charge me to say they can't do it, so I said the tech can call me prior to go over the situation. He did call which saved me some hassle. If he would have came out and said what he did over the phone I would have been pissed. He let me know that to glue up some 1 pvc pipe he would only use schedule 80 and that was in a warehouse and it would cost me $750 for them to open the warehouse and get PVC. The operator made me feel like they could take care of anything. The tech made me feel like he either didn't want the job or he wanted to milk the money out of it. I don't beat around the bush. In an emergency situation this was not a pleasant experience. The Tech even recommended running a hose from a neighbors house to supply water over night. I had another company come out and take care of the issue within an hour and with a one year guarantee no BS. Customer lost.
Ady J.
09/06/2016 12:00:00 SA
You guys great come right away, the first time and the second one.
The second one his name Daniel we miss understanding and don't have anymore water in my garden? But he come back and fixed it.
This company is amazing! Came home late last night to find my toilet leaking water everywhere. Cisneros was there within an hour and saved my house! They caped it off and sent out Kealoha out the next day to fix it. They were extremely professional and did a phenomenal job! I would highly recommend this company!
They did come down some on the bill. From nearly $25000.00 to $20000.00. I do appreciate that. She still has to fix the hole in the kitchen floor & remove all her wallpaper & paint many rooms, ceilings & garage. .(she has a big beautiful Victorian 2 story house)
But, thank you Cisneros brothers for coming down in price. And, she did get her contract today.
I was very pleased with Cisneros brothers plumbing. They really came through. When I had a circumstance of exigency their technician, Anthony Cervantes, was patient kind, thorough and very clean. Thanks for the great job and you are the first ones on my list to call for any plumbing situations!
Jennifer L.
04/07/2016 12:00:00 SA
Absolutely recommend theses guys!! Great work, and customer service!!! Thanks for getting us HOT water again!
Called Tuesday night to schedule a spetic pump, appointment was set for Thursday morning. Digging crew got here early and uncovered the septic. Caleb and Memphis came out to pump. Caleb was super thorough explaining the process and keeping is updated on the progress. They gave us tips on maintaining the septic. Service was great. We will definitely continue to use them in the future.
Cisneros Brothers Plumbing has been very honest, professional, and accommodating from my initial contact to the company. Christian (the plumbing tech) and Angel (the restoration tech) have been extremely helpful throughout the process and have gone above and beyond exceeding my expectations. They made sure I understood everything every step of the way. They have both been a godsend! I have never felt so comfortable and at ease dealing with a service provider, especially in a very rough and stressful time. Thank you again for your honesty, professionalism, and just for straight up being human.
Just moved into our house and had an issue with the shower fixture leaking into the wall. Luckily we caught it early and I was able to make an appointment for Cisnero Brothers to send someone to check it out. Nate was the plumber they sent and he did a fantastic job. He even did a quick inspection and pointed out some stuff that I might want to look into replacing since he knew we had just purchased the property. Nate was able to replace the shower head in the wall with something that wouldn't give me more problems down the line. Price seemed good for the work that was done. Thank you Cisnero Bros and Nate especially.
Jc was very professional in performing his duty. He represents Cisneros Plumbing well. Provided before/after demonstration of problem and feel assured problem is corrected.
The entire team is amazing! Very prompt and great communication! They're extremely knowledgeable and went through each of our issues one by one until we were satisfied. They installed a new water heater, water filtration system for the entire house, new garbage disposal, toilets, shower heads and have scheduled septic sevice with them.They really are the best and will be the only company we call for any and all of our plumbing issues. Thank you all so much!
Very happy with our service. This was our first time using Cisneros service and we were very happy we did. We will definitely be using them again in the future. They were very reliable and prompt. After they did the job they put everything back to the way it was when the came out, unlike many other company's used in the past. They were professional and affordable. I would definitely recommend them to friends and family.
Cisneros Bros came through again! Excellent customer service from start to finish. Gabriel the technician was thorough and explained all the details of the repair. Won't consider anyone else going forward.
Flavia A.
01/07/2017 12:00:00 SA
Awsome service especially Alex the plummet very professional. I would refer Cineros to my family and friends!!!!
Prompted on time great work and gets the job done very satisfied I will be calling if there more work to be done by Roger thank you.....
I was scheduled for an afternoon appointment, but they called and said they had an earlier time slot, so I took it. The crew, Derrick and Manny, were courteous and knowledgeable.
The only reason I gave 4 instead of 5 stars is because they had to stop half way through to empty they're truck, which took and extra 3 hours. However, the job was done quickly while they were here. They did a nice job cleaning up and back filling.
We had a badly clogged toilet (let's just suffice it to say it had been clogged awhile unbeknownst to me, as it is a bathroom only used by my teenager - ugh!) and gave Cisneros Brothers a call. Daniel and Cory came out within a couple of hours, and were friendly, professional, and thorough. Thanks, guys! We found the price to be very fair as well. I'd call Cisneros Brothers Plumbing again if we have a problem.
They came out to check our water heater and decided it needed to be replaced. They were very polite, but in the process of replacing the pipe above the water heater they had to sauder which started an ACTUAL fire in our framework above the heater. It melted a PVC pipe which caused water to flood 3 rooms in my home (laundry room, hallway and bedroom). They charged me full price for the exceptionally overpriced labor (my fault for not getting other quotes) and never emailed me a receipt (they are a paperless company). If they had, I could have stopped payment until the job was complete. They did offer to help us repair the damages but only partially. They never reimbursed us for any labor or give us a discount on anything in spite of the fact that we didn't sleep in our home for a week because of the smoke and no hot water. They did, although bring us a company t-shirt and 2 Koozies for our inconvenience. WOW! Needless to say, we will not recommend this plumbing company to anyone.
Teresa H.
02/11/2023 12:00:00 SA
Simply the best! My sister-in-law recommended this company. She had used them in a remodel, and was very happy... Now I am very happy! Janet, who answered the phone on a Saturday, was very kind and understanding. The technician that was sent to our house was Chris. He was very knowledgeable, respectful, and thorough. He got us back up and running with a smile. You definitely will not be disappointed if you use Cisneros Brothers Plumbing, especially if Chris is sent to your house.
We had our septic pumped by Jeff and Tony, wonderful service. They were polite and got straight to work. I'm glad they didn't mind me observing as they worked, Jeff was kind to explain to me what they were doing and repeated himself when I didn't quite understand. We're grateful to you both, your service went above and beyond. We're confident in giving Cisneros Bros a call for future services. Thank You
Bob J.
10/06/2020 12:00:00 SA
I was in need of help with replacing the stem for the hot water shower valve and Chris from Cisneros Brother Plumbing came to the rescue. Professional, courteous, on time, reliable wearing a face mask+gloves+shoes covering due to COVID-19 I'm definitely satisfied with the work done and reasonable price. 2nd time using their services and I will continue to use them in the future and yes yes I recommend this plumbing company.
Thanks
Raven J.
02/05/2020 12:00:00 SA
I called and requested service for a Leak. David and Javi were prompt and efficient with the completion of the job. They explained to me my different options and we went from there. I appreciate their time and patience and will definitely be using their service again..
DO NOT HIRE THESE PEOPLE. I would give Negative stars if I could. I never leave reviews, but the way I was treated by this company left my head spinning. As a business owner, I would never treat my customers in this manner or extend deceptive pricing tactics. (The tech that responded to my house was nice. I will say that much.) But, the people running this circus are dishonest and unprofessional. STAY AWAY FROM HERE!
Gonzalez A.
04/05/2022 12:00:00 SA
I Had slab leak at home called around to get someone out to our home for an estimate, After calling around speaking to several plumbing companies,I came across Cisneros Bros and spoke to them on the phone they sent out Tommy right away,Tommy walk me through the process of repairing the slab leak and that it would be all around better to just repipe the house,because once you get one slab leak your gonna get another one.After weighing out our options we went with the repipe,and we are glad we did!! Cisneros Bros and Tommy made it as painless as possible,The intire company from Tommy to the cleaning crew,to the drywall and stucco guys,plumber's, finance department,the girls inbthe office they we're all extremely professional and polite explain all the work that was being done and communicated every step of the way,I would definitely recommend Cisneros Brothers for your future plumbing and restoration needs!!
Dale and Jeremiah came to fix the clog in my kitchen sink. They cleared the clog changed my garbage disposal that had a crack and cleaned out the drain. They were both very helpful and most importantly informative the whole way through the process! Impressed again with the quality of the work done. I will always call Cisneros Bros for my plumbing needs very trustworthy. I highly recommend.
Patti O.
04/07/2018 12:00:00 SA
These people are great! I called and they were at my house SO fast. The job was done quickly and efficiently. I had to replace my water heater and got safety upgrades that I love. Everything looks so neat and clean when he was finished. I took a shower before i called thinking I might be without hot water for a while but I was wrong. The job was completed the same day. Galvis is the man you need for this job. This was not my first call to Cisneros and whenever I have a plumbing problem they are the only place to call.
Teresa N.
04/06/2021 12:00:00 SA
The office staff and Zeb ( the Plummer) was very nice, efficient and kept us informed the whole way. Really appreciated it considering the stressful situation.
Dan G.
06/03/2017 12:00:00 SA
Past service was great but this time was just okay. They sub contract when septic service is needed and the company they contract with has poor service. One of the guys had a bad attitude and was rude.also they drained the septic covered and left.
I have had septic service before and after they drained the tank they washed it clean and did an inspection and was very through. Not these guys.
Next time i will call another company. Someone who self preforms and not sub contract.
Diane F.
12/09/2022 12:00:00 SA
I don't give many 5 star reviews but the crew that came to my house went above & beyond. Caleb & Jeremy put me right at ease with their professionalism and their knowledge. I purchased my house 10 years ago and never had any septic tank service so they had their work cut out for them. Caleb was amazing with his knowledge regarding his job. I was informed step by step what they were doing and why. Jeremy was so helpful with my plumbing questions. After they completed the job, Roy came by to go over the additional work that still needed to be done. Again, so professional and informative. I never felt pressured in choosing which plan would fit my budget.
The additional work is scheduled for next week and I have no doubt that I will be satisfied.
Kealoha Kane did a great job heading up the repipe of our house. The company only required a small deposit up front and didn't require any more payments until the job was completely done. There were some issues that needed to be addressed and Kealoha and his crew handled everything with professionalism and class.
All I can say is AWESOME service from these two gentlemen Chris and Jeffrey, they explained everything very thoroughly, great attitude, and best of all friendly. I will for sure request them for all my plumbing/service needs. Thank you both.
I call Cisneros Plumbing after reading the reviews on yelp.
I can't say enough about Issac and Sergio AMAZING !!!! The best ! They were at our home before an hour after our call , they fixed a major problem for us 2 toilets ( and let me tell you that's a BIG PROBLEM when you only have 2 toilets ) they were EXCELLENT, CLEAN, Nice , Professional and their work was FANTASTIC! I told them when they left You guys just got a new customer !
Thank you so much to Issac Caldera and to Sergio Lomeli you two are the BEST EVER!!!! Thank you so much from my father and myself.
I definitely recommend this company TOP NOTCH!
Diane B.
04/03/2022 12:00:00 SA
Extremely inflated pricing. Was given an estimate of 1,400 to 2,200 to fix a leak in a drain pipe and I replaced the cracked tee myself for less than 20 bucks, that included the price of a new tee and ABS pipe cement.
Update: I added an extra star to my review, because the owner Jose, was gracious enough to leave a kind reply on here. I can appreciate that professionals need to be paid a professional wage, but I feel the guy who gave me my estimate was too far out there with the pricing. I'd like to use a company such as this due to their name recognition and standing in the community, I'm just disappointed that I don't feel I'd ever be able to afford their services.
Heather W.
06/06/2019 12:00:00 SA
I love this company. Fast, efficient, helpful, friendly. I just can't say enough good things about them.
This is the 2nd time using Cisneros Brothers and will always be their customer. I was so stressed over my toilets both being clogged all of a sudden and Roy came out and was so patient and explained himself thoroughly and compassionately. Trust me when I say I was stressed!!!! Lol he made me feel confident that I would receive the help I needed. This company has come to my rescue yet again!! Thanks Roy for your excellent representation of your company!! Im sure you made them proud.
Devin C.
06/07/2020 12:00:00 SA
We hired Cisneros Bros this past weekend as we had a blockage in the main line of our house. They were very responsive and fixed the problem quickly big thanks to Roy C. I will be using them in the future! Thanks again.
I called because my toilet was leaking and they came out the same day. Roy was very COVID-19 cautious wearing mask, gloves etc. He was friendly, polite and completed the job efficiently. He also provided me with a few tips. I will come back with my plumbing needs.
For some time now, there would be an odor in my guest bathroom which is hardly ever used. Fearing a major problem with my septic system, which had been pumped by the company last October, I called the company late Friday after an unusually strong odor from that room, to check things. I was told that they would send someone out the following day. This surprised me as one doesn't usually get a quick response to any problem of this sort so promptly!
Zeb, came promptly Sat. a.m. and prior to entering, put on shoe guards which I appreciated. He proceeded to tell me that the problem is most certainly due to the lack of water use in the drains and toilet. He also recommended that water be turned on for a short time on a weekly basis which should solve the problem and to call him if things continued. I was relieved imagining major problems with the septic tank, etc.
Zeb's knowledge and very nice manner were and are greatly appreciated and I will use this company again due to their prompt attention to a problem that I have never had before.
Thanks, Zeb, you made my day!
My new fab water heater installed by Galviz of Cisneros Brothers Plumbing. He was a great tech and very professional. Thanks Cisneros Brothers.
Had leaking waterline underneath driveway. Serviceman, Roy came out diagnosed problem and gave us a quick estimate for repairs. Very knowledgeable and professional. Would recommend them to friends and family.
I went with them because they did such a great job with my brothers house. Jeffery knows his stuff about septic. I needed my system pumped and they located the tank lids to dig out in a couple of minutes. They dug up my septic, pumped, ran a camera through the system checking for issues and checked my house water pressure. I didn't take them up on flushing the lines but I was on the fence. I might take them up on it the next service. I truly appreciate all your hard work and I will highly recommend you guys for anything plumbing related. Thank you so much for everything and being so awesome!
I called this morning after my laundry room flooded and the water backed up into my kitchen sink. They were able to get a technician to my home within an hour. Thomas was professional, friendly, and quick. He knew what was wrong right away and gave me options in order to fix it. He also ran the washer and sink prior to leaving to ensure everything was good, and left everything cleaned. I truly appreciate the service I received and will definitely use them again for my plumbing needs. Thank you Thomas, you were awesome!
We recently had an issue with a very thing backing up. This was the first time we used a septic tank and had no idea what to do. We called Cisneros Brothers Plumbing and they came out the same day! Nate and Benjamin arrived and quickly assessed the situation and gave us multiple choices on how to resolve the problem, they explained each option throughly. Even though we had to wait till the next day they gave us a temporary solution for the night and arrived early the next day. Nate and his supervisor advised that we should install a riser to our septic tank to be easier in the future and honestly with the fact we just learned that our septic tank is DEEP ( 10ft and 7ft) it was the best decision ever. Now we don't have to dig if we need our tank drained. Really appreciate all the work they have done for us!
Thank you Nate and Benjamin for all the help!
Carlos and Manny were the best two plumbers I have ever had to come to my house to do my septic tank. I appreciate their service, and their kindness to explain to me everything that I needed to be done to my septic tank and what was not done by other septic companies when they came out. Always ask for call Carlos and Manny
Stephanie R.
01/07/2021 12:00:00 SA
Everything was great. The person scheduling my appointment got back to me within 5 minutes of leaving a message and was very friendly and professional. Chris came out within a couple of days for a free assessment and found my leak. He also followed up with me to make sure everything was ok. Very pleased.
I hired Cisneros Bros to service my septic tank. Sadly, our tank was compromised as well as our leech pit, due to Cottonwood tree roots. I was so upset. Raymond and Christopher were so understanding and compassionate regarding the cost to get this new system placed. They went into a thorough explanation of what needed to be done and what all they offered in their services to make this task as painless as possible. The entire crew that was assigned to my property that day were extremely professional, courteous and personable. Honestly, septic workers in the past dressed as fowl as the tank itself. Cisneros Brothers has a team of workers who dress in clean uniforms and wear hazmat suits over their clothes. I mean, I could have served them tea in my living room! Women are drawn to men in uniform,why you may ask? Because men in uniform represents commitment and the Cisneros Brothers are committed to this community to maintain a safe non-hazardous environment and professionalism to their clients.
Marilyn J.
02/08/2021 12:00:00 SA
Had to have a complicated problem fixed with my toilet involving a flange. Had no idea who to call. So I checked reviews on local plumbers and saw that Cisneros Plumbing had good reviews. I called and made an appt. The technician was Don. He was on time, very polite and considerate. He even put up with with my dogs. He gave me a reasonable price and got started right away on the job. I am glad I called Cisneros and glad they sent Don!!
Melissa R.
06/06/2023 12:00:00 SA
Nathaniel was awesome! Highly, highly recommended Cisneros Bros. They are courteous, professional, knowledgeable and will go above and beyond to get the job done promptly!
You never want to have to call a plumber but when you need to you want the kind of response and service you get from Cisneros brothers plumbing. Thomas came out right on time and was profesional and fast. I will be calling them again and requesting Thomas.
I've have used Cisneros Brothers approximately 4 times in the past 8 years and every single time the service was great. This time I called them because of a clogged toilet. Albert was my technician and was very professional and friendly. He arrived on time, thoroughly inspected the plumbing and the situation, explained in detail his findings and fixed my problem for a reasonable price and gave me a warranty :) I will definitely keep using their services for all my plumbing needs.
Great customer service and great experience from the first phone call about restoration services. I spoke with Ashley and she was very polite and was able to get a technician to come to my house in less than 30 minutes. Angel the technician was great, he eased the stress of the situation and explained everything that would need to be done after his inspection and answered any questions I had. I am so glad I called them, Angel offered the best option for our home and reasonable pricing. I recommend them to anyone for any restoration services.
Jackie R.
02/11/2022 12:00:00 SA
Quick and great service. Had a slow running drain and it was fixed in less than 30 minutes from evaluation to completion of the job. Nathan was fantastic! Explained everything he was doing from the moment he walked in the door. Offered information on future projects and things to keep an eye on. I will be calling Cisneros plumbing should I need any services in the future! And requesting Nathan!
Needed an immediate fix done for our kitchen sink leaking. Diagnosed the problem and had it fixed promptly. Would definitely recommend Tommy to anyone needing plumbing work, was super responsive and friendly.
We had continuous issue with our shower and other plumbing issue in our house and after multiple plumbing team we had gone through , I highly recommend Cisneros Bro . They have such an outstanding crew that came out . I am please with Cristian , Gustavo , Anthony and Victor customs service . Not only were their customer service was great they were very informative about everything.
Victor was outstanding and had everything working perfectly. He even took the time to fix my automatic dog watering system. Thank you so much!
Danny was very professional and quick to fix our problem. This company provides fast and great service! We will definitely use their services again.
This is my second time using Cisneros Brothers Plumbing and both times we've received amazing service. Victor was our plumber today and he was friendly, professional, and followed covid protocols which I really appreciated. He was able to fix our issue and give us some tips for further upkeep. I highly recommend this business for your plumbing needs. Thank you Victor!
Late Friday afternoon, my hot water heater decided to have a major leak. Contacted Cisneros Bros. Chris A. and Jesse O. Came to my rescue within an hour of calling. They said the heater was going to need replacement, it was 30 yrs old. They thoroughly went over my options and I decided a tankless heater would be best.
They removed the old water heater and at my request came in with the new tankless on Monday and did an excellent job and installed it within just a few hours.
They were both very helpful explaining how it works, they completed the job by cleaning everywhere they had been working.
Super happy with both of their work and service.
Tamanne A.
03/03/2017 12:00:00 SA
The gal on the phone was friendly and professional, called back to let me know they'd be a little later an originally anticipated, i appreciated the courtesy of the call.
when the men showed up, Roy and Chad, they explained they would have to chip away a bit of stucco to access a clean out point. They truly did it as if it were their own home.
i was kinda expecting to have to put a plant there after... Nope. I don't know how they did it so carefully but im grateful and impressed. They took care of the kitchen sink problem for a reasonable price, so i asked them to please take a look at a slow draining bathroom sink, as well. Before taking care of that they made sure i understood the reasonable additional charge,
and before they left they did a courtesy inspection as well.
Very pleased with the service, Thank you!
We called Cisneros Bros this morning to take care of an emergency plumbing issue we were having and they came out within a few hours. Galviz was very knowledgeable and was able to pinpoint the area. We will definitely use them in the future for any other plumbing issues and refer them to friends and family
Nique S.
02/09/2023 12:00:00 SA
I decided to use Cisneros Brother's because of all the positive reviews I read. What I initially liked about them is I received a text with a picture and small bio of the technicians who were coming. In this day and age of fraud and thievery, that is something to appreciate. I was also sent reminder text of day and time of visits.
The 1st visit was Cristian and Luis which was the consultation. They came out and assessed everything. I was given different price options. I did not feel pressured and Cristian communicated very well what needs to be done and preventive measures that should be taken. The 2nd visit was Cristian and Andrew. That visit was to install the toilets, snake the pipes and wash them out. The job was completed 100%. On this visit the supervisor Victor also came out. Asked if I had any questions. He went over my invoice and billing with me. Not once did they rush or seem unattentive. Cristian and Victor communicated well. Andrew stayed on beat with the installation. Everything was cleaned up when they were done. The 3rd visit was analyzing and cleaning of the septic tank. This was done by Jeffrey and Robert. There was an issue that arose but it was handled professionally and efficiently. Jeffrey explained the process of what was going to be done. He answered all questions that I had. He communicated things that were easily to understand. The work was done and the job area was cleaned and looked good.
During my dealings with Cisneros Brother's, I also spoke with different members of the office staff. They were Janet, Natalie, Elizabeth, Clarissha and Joann. Each time of contact the ladies were pleasant, helpful and patient. Loyalty to any company depends on how we are treated. For the days and level of work, I am satisfied with the services provided. Due to my positive experience, I would refer, recommend and use Cisneros Brother's again. I am happy to have found a reputable company online who did everything they said they would do. They did not disappoint.
Fantastic service. Have been using company for over 5 years now. Alex was professional, reliable, prompt, and friendly. I have a few more heating and plumbing projects and will be using this company.
Jared S.
02/08/2020 12:00:00 SA
David was quick, courteous and professional. Will recommend this company to anyone in need.
Christine D.
04/09/2019 12:00:00 SA
I had an issue with the knobs in my shower a couple of weeks ago and could NOT take a shower. I messaged Cisneros Brothers Plumbing through the in-app chat here and got a reply very quickly. They sent JC out to my house within just a few hours, even a little earlier than promised. JC diagnosed the problem very quickly and gave me some options to mull over. Once we decided what to do, JC got everything fixed up in less than an hour and a half. Extremely professional and I haven't had any issues since his visit. Prices were thoroughly explained and not unreasonable. I'd definitely call them again if I have any other plumbing issues in the future!
Suzan W.
03/02/2021 12:00:00 SA
I had to have them out twice to get the routine septic pumping done because we discovered one access lid was under concrete. But we got it done. Jeffery the first time was great and so was Derek the second time.
Called for a service call for a water leak that left my home without water on a Saturday. During the call the CSR was very polite and courteous as she informed me that no one could come out till Monday even though they advertise 24 hour & 7 day service. Disappointing.
Jenn T.
06/09/2020 12:00:00 SA
Zeb & Chris helped me out today with a plumbing concern and were super friendly and helpful. They even asked if there were any other concerns I may have had to help with. I will be calling them again next time and would highly recommend them to anyone. Thanks guys!
Very professional service. Excellent work done by Alex and quick. Will definitely continue to use this company and refer to friends and family.
David H.
02/06/2017 12:00:00 SA
The plumber dispatched to my home was Daniel. Daniel understood that there aren't many circumstances that a homeowner is happy to see him. While I hated spending the money, Daniel was honest, he showed up on time, and he didn't waste my time. He made sure I knew what was going on the whole time, and made sure I was comfortable with the process. Cisneros did cost a little more than other companies I called, but I wanted to support a local, family owned company. At the end of the day, my plumbing is no longer backing up, and I appreciate the professionalism. More than likely, I'll call them again for plumbing issues.
Pricing , pricing $$$$$$. Needed some work done for a leaking toilet. Workmanship is good but pricing is way up there. Called other plumbers for price quote afterward all were 70-80% cheaper. Feel like an idiot for not doing my homework before hand and just wanted it fixed because of my work schedule.
L. And C. C.
10/08/2017 12:00:00 SA
On 9/29/17 Isaac Caldera was dispatched to our home for a possible water leak problem. Our water bill had doubled in one month without any changes in water usage. Isaac was very professional and courteous from the initial phone call, to let us know he was on the way, to the time he left the property. He was very honest with his findings, and honesty is hard to come by these days. Honestly, (no pun intended), we have not had much luck with plumbers in the past, but would definitely call on Cisneros Brothers Plumbing in the future.
So we had issues with our kitchen sink. We had another plumber (Genaros Plumbing) come and look at it and he said Oh, you need to call the garbage disposal company. It's still under warranty They did not even look under the sink or anything. It was a waste of time.
I then contacted Cisneros Brothers Plumbing. To my surprise the came the same day and worked with my schedule.
Their plumber Roy showed up on time and was very honest, informative and friendly. He solved the problem very quickly and we had a functioning sink once again.
We now have our permanent plumber now. It's hard to find reliable services. You can't go wrong with Cisneros Brothers Plumbing.
Thanks again Roy!
Zeb came out inspected and cleaned my pipes. He was very professional with his work and treated me and my family with great service.
Since we bought our house many years ago, my wife and I have dealing with slow to hear water in every faucet of our house. It would take over three minutes for water to get just warm in the kitchen and bathrooms. One night, my wife joked and said for her birthday she'd like faster hot water in our bathroom. I remembered seeing Cisneros plumbing sign on the Main Street everyday on my commute, so I decided to call them. They answered right away and told me a tech would be able to come out later that afternoon. A few minutes later, I got a called saying a tech could come out earlier. Don came out and answered all my questions honestly and with experience. He gave me multiple options for what my wife wanted. I decided to go with the most efficient option, which also happened to be the most intrusive to the house. I asked when they could start, and he said that same day if parts were in stock. He left and returned about an hour later with another tech named JC. Don asked what I wanted to get done that day. I asked what they could do, and Don responded if we can stay till the night, we can get everything plumbing-wise done today. I said let's do it. Don and JC worked for about 10 1/2 hours, and got the job done (which included replacing our tankless water heater with a better model and adding a hot water loop). It was amazing. The install looked even better than what our old one did. The best part? The work was done on my wife's birthday, so she had instant hot water in every faucet that night! There was some drywall patching that needed to be done, so a couple of days later, Don was back with the patching crew. He came just to introduce us and show the crew what needed to be done. The crew finished in a couple of hours. You can get that in the future we'll be calling Don and Cisneros plumbing for our water needs. My wife and I are not only impressed, we are also no longer wasting precious water! Thank you Don and team!
Tommy was awesome! Would definitely use this company again. They were on time, Tommy was straight to the point to get the job done. Thank you!
A great and friendly plumbing company always going above and beyond to help the customers. Chad and Andy are very great workers sweet and get the job done quickly.
We are extremely pleased with the service we received from Cisneros Brothers Plumbing. We had some issues with our shower drains that we needed fixed. They were able to send someone out quickly. Roy was our technician. He was very polite and professional. He was able to fix the issues with no problem. We are very happy with the communication, customer service and overall service that we received. I would highly recommend calling them for any of your plumbing needs. Thank you Cisneros Brothers! We really appreciate it...
Cisneros Brothers was referred to us by a family friend. We appreciated that this business has a 24 hour line because my husband found a water leak at 8:30 PM. After calling the company they scheduled a visit the following morning. Gabriel F. was an excellent technician. After assessing our water leak he was thorough with his inspection and gave honest feedback on the repairs that needed to be made. Gabriel was professional, had a positive attitude and provided excellent customer service. He completed the job in a timely manner. We are very satisfied with the repairs. Thank you Gabriel!
Ileana L.
01/12/2022 12:00:00 SA
Customer service is amazing. Our tech Daniel is excellent and professional when working in our home. I recommend Cisneros Plumbing to anyon.
Needed a plumber did some research on yelp and seen a lot of good reviews. If I could give 10 stars I would. Gabriel our plumber was the best, excellent communication and work. I would definitely recommend Cisneros Brothers.
Had Cisneros brothers look into a water hammer situation in our pipes and they were able to fix it for us. We needed a value out by the water meter replaced that another company told us would take a week to get the part, but they installed it the very next day.
I highly recommend Cisneros. Had a plumbing issue at our 42 year old house, Daniel and Rex came out quickly and repaired it very professionally at a reasonable cost, I will be calling them again when needed!!!
Min K.
09/10/2021 12:00:00 SA
This was my second time using them. First service was okay. What I liked about them from first time was their responsiveness and how they showed up sooner than their competitors to fix things.
The second time, they dented our new dryer during service and denied the dent was done during their service even when we inspected/cleaned it right before service man showed up. We even asked if they wanted the dryer moved out of the way before service, which they kindly declined. They said they had photo of it saying dent was already there. The time stamp on photo literally tells it was taken at end of the service. Called multiple times but service manager called once and told us they will get back to us, he never got back to us. Tried dent removal tools but you can tell it was done with a full adult weight as it sits on a curvature end of the dryer and it will not be removed with a simple dent removal tools, perhaps damaged frame. I will not be using their services anymore. If you are using them, please be aware.
No issues at all. Moved into a new home that had a toilet over 30 years old. Cisneros was really easy to have schedule and replace the toilet. Thank you for your help.
M P.
05/10/2023 12:00:00 SA
Had David and Caleb out today for a septic plumbing. They arrived on time and were so kind. They explained everything to me and it turned into a bigger job than expected and I was so upset and overwhelmed but they helped answer all my questions. Very pleased with everything done today. I will always call these two out and recommend to everyone I know.
The service was fast and done very well, Roy the technician was very helpfull and professional.
Very unprofessional. I called for a septic clean they scheduled immediate to later have to reschedule as that time apparently didn't work for them. Upon arrival they immediately started trying to upsell extra services before they even broke ground. They spent 15 min looking for the septic to than say I had to pay an additional $150 for them to use a camera after telling me they will search for 30 min. After 20 total min of looking for the septic tank they were already packing there stuff because I didn't want to pay for a camera inspection. Before they could leave I have Burns Plumbing send me the location of the septic and Cisneros representative said they were already assigned to another job and I have to reschedule. I would never recommend this company to anyone unless you don't care about service and want to get ripped off. Very much a bait and switch company.
Amber R.
05/09/2018 12:00:00 SA
Would recommend these plumbers above any other company. The two guys that came out to my house we're not only professional but had a good sense of humor, which I think you need in the plumbing business. They were in and out of the house in no time. Unfortunately the problem came back and we had to call them that same night. They gave us no problems on the phone and came back the following day to try again. And the bonus, we weren't charged a second time! If you have any plumbing needs, these are the people to call. If we ever have any work that needs done, they've got a customer for life in us!
Denise S.
11/06/2020 12:00:00 SA
I had Chris A as my technician. He did a great job and went out of his way to get his work done. Good employee and hard worker.
They tried scamming me just last night saying it was going to cost 2400 to replace my water heater when all that had to be done was fix a leak that a MUCH BETTER company fixed for 200$. They really do try taking advantage of women, little do they know a MAN raised me and taught me when a man is trying to take advantage of me. They started stuttering when I told them to leave my house. DO NOT RECOMMEND!
Roy was fantastic! Prompt, professional, honest, and efficient.
We are a no shoes inside house, so I really appreciated Roy having shoe coverings! He was prepared and pleasant! Thanks Roy
As for the work... so far, so good. I was provided several options for the repair, helpful if you need to be mindful of your budget.
The scheduling process was easy also, thanks Angelica!
Chelcee H.
10/07/2020 12:00:00 SA
The company was prompt in their answering and setting up a technician for a free estimate regarding out septic tank. I was alerted when the technician was on the way and appreciated the customer service. However, once the technician was at our home, and it was apparent that our tank was full and needed pumping, we were quickly told that there most likely was failure with our seepage pit without the draining of the tanks or video to confirm. We were being quoted $8-10k worth of work, which sent us into a panic. The initial technician left and returned with the pumping truck only to discover that everything was in great condition but now we were notified there was a small leak in the pipe from our septic tank to the seepage pit. All in all, we had the tanks pumped to our satisfaction and the camera of the lines was included in the cost to pump but I'll be weary to call again based on the heartburn and panic we were sent it without completing the assessment and making assumptions.
I would like to say Sisneroz brothers came out to install a toilet for us this morning. They were here within two hours after I called. The technician he did the work for me was Daniel M. and Rob. Daniel took time and explained everything in detail and explain my options and help me decide what was best for us. He is very professional, clean, and thorough in his work. I definitely would recommend Cisneros brothers for all plumbing needs. Especially Daniel M. These guys are fast and efficient, and have the best prices in the high desert. Thanks again Cisneros brothers and Daniel M. God bless you guys and all your future business.
I scheduled my appointment For my septic tank to be emptied. Jeffree and Albert got here early And worked on digging to find my septic tank in the blistering hot (poor guys). They informed me of everything they found showed me pictures and gave me information regarding the pipes in my home. I definitely recommend to anyone looking for plumber. They were upfront and honest. They gave us military discount as well. Thanks guys for you're hard work.
Brenda C.
11/08/2015 12:00:00 SA
We have used Cisneros Brothers Plumbing , 3 times so far. Two plumbing issues and most recently getting and installing a water heater. They are always professional, friendly, and fair priced. We actually got a better deal, and quicker service with them than Home Depot. Highly recommend!
Kanika K.
07/02/2020 12:00:00 SA
Recieved estimate yesterday from serviceman Zeb. Although we opted for difference services, Zeb was one of the most professional people we have met in awhile. Upfront, curtious, straight to point but open to questions. Thanks for the professionalism!
What great service! Alex and Jacob did a fantastic job at repairing our bathrooms today. Thank you both so much for all of your hard work! Highly recommend the Cisneros Brothers.
Used their services on 7/22/19 Corona CA
Alex was amazing and very professional. He finished the job very fast.
Best part was Alex knew the urgency of the situation and showed up even though it was 5pm and end of his work day.
Thank you Alex!!
We know Alex Guillen from Cisneros Brothers Plumbing for more than 10 years and he always do the best jobs for our house's plumbing problem. He is the best plumber I ever meet. Very satisfiy on his professional service
Excellent overall! Pricing is reasonable, materials used were excellent and the service was A+++. Cristian was great! He is honest, dependable and very personable. Will definitely use Cisneros Plumbing again and will definitely ask for Cristian again.
Nathan S.
03/08/2019 12:00:00 SA
Roy and Cisneros Brothers really helped me out. Had new tile installed and the toilet flange was broken. So they where able to come fix it the same day. They where clean and professional and the job looks great!!! No more wobbly toilets.
Update on this review, we were given the information we requested and happily will revise this review. Thank you for your help Cisneros, we look forward to your services in the future. :)
Awesome service from these folks! Quick response time. Tech was out same day to assess, review options and recommendations and even started the work knowing my timeline for repairs was tight! Alex and Umberto went above and beyond when I altered the work order, ensuring all repairs were completed within two additional days, even correcting an issue left behind by the last plumber.
I've found my new go-to company for all my plumbing needs!
I am now having a new concrete septic system installed by Cisneros. Rogelio is such a hardworking man and friendly and communicative.
Thank you also to Jose for being here today and doing a good job.
I highly recommend Cisneros.
Our water heater started leaking, then it flooded our garage/gym. We had no idea until late afternoon. I hopped on Yelp, started calling everyone and anyone on Yelp for help, it was a Friday close to 4. Cisneros Brothers sent someone out within 20 minutes. Chris A. and Jessie O. worked on our water heater, and took care of the flooding. It has been extremely hot and they worked long hours to get the old one out and get things dried up. We chose to go Tankless for the upgrade. Again they worked throughout the day to get it installed. Thank you Chris and Jessie!
Dakota V.
06/11/2022 12:00:00 SA
Nate was awesome! He was so informative, polite, and helpful! We had so many questions and he was so patient and thorough in answering all of them! He also gave us such detailed quotes to make the best decision for our project. Thanks so much Nate!
Leisa S.
10/10/2020 12:00:00 SA
Great experience with Chris and Jeremy, on time, curtesy and hard working men. Did a good job on repairs on our septic and leach line. Will definitely use them again.
Cynthia B.
07/02/2016 12:00:00 SA
I wanted to replace my boring white 6 sink with a deeper stainless steel sink. Everyone I called said that they would have to remove my countertops and it would be about $1500!!!! I called Cisneros brothers plumbing and they gave me a same day appointment actually they were at my house about an hour after I called. They were patient and courteous. They went and found what I was looking for made sure I loved it. I dealt with Issiac, Michael and Daniel. My sink looks absolutely amazing, they cleaned up after they left and charged me 1/2 of what the other competitors wanted. Cisneros brothers plumbing has a customer for life. I definitely give them FIVE STARS!!!!
Cesar M.
05/12/2021 12:00:00 SA
Henry was very nice and explained. You can tell he loves his job. Great service! This is the second time I use them and they are always consistant with their hreat customer service. Eventhough there are many companies here in the high desert, cisnero bros. Are the best for all your plumbing needs.
Not crazy about this company. They came out and snaked out pipes and within a week it was backed up again. They didn't want to guarantee there work because of feminine products were found, but being none had been flushed during that week I assured him that he had simply loosened the clog for it to relocate. After a half an hour of complaining he snaked it again at no charge. While he did not charge me I still had to spend time being mad. They were twice as expensive as other companies and to not back up their work for a week (tampons or not). Plus their ad says they guarantee their work, their invoice which is email to you says no warranty which you get after paying and they have left. Not right!! Shady!!
I had a midnight gas leak and after inspection discovered my water tank's control valve was leaking....
To make a long story short... from the receptionist (Jessica) to the technician (Dale) they responded quickly, efficiently, and professionally . They cared that I Had no hot water and had a function the next two days. I couldn't wait a few days for repair. My leak was fixed the same day. Awesome service!!
We had a serious clogged kitchen sink that was far down in the pipeline. Victor, Sergio, Francisco and Galviz came out. After hours of working hard and not giving up,they cleared the pipe. These guys from Cisneros are professional and considerate. We recommend using them for all your plumbing needs !! Thanks so much.
Marie K.
02/12/2021 12:00:00 SA
Their plumbers are professional and the jobs they do are done correctly and efficiently
John P.
12/09/2020 12:00:00 SA
Great service did everything to shower valves I couldnt, set flow and mix. Did it in quick efficient visit.paid for service well done.
Thanks for the quick response Cisneros. Danny M. I appreciate the work in a timely manner.
I used both the plumbing and restoration side of the business. Everyone that I worked with was very courteous and professional. I would recommended Cisneros Brothers to anyone I know needing plumbing or restoration services. Anthony on the restoration side of the business was very patient, reliable and most important someone you can trust. Daniel on the plumbing side of the business was also very helpful and knowledgeable and professional.
Kim M.
08/09/2016 12:00:00 SA
We had our kitchen remodeled and had a new farm style sink put in. Isaac and Chad came to totally redo the plumbing under the sink and install a new faucet. They did an outstanding job and it looks great! They were both very courteous and a pleasure to work with. I will be using Cisneros from now on. Thanks again!!
Will never use their service again, they took advantage of the fact we knew nothing about septic tanks. Shop around and go with someone else. Very dishonest people.
Got septic cleaned & was told a well had to be replaced. When asked for a quote they said they would send another worker out to let us know. 2 hrs later he arrived and offered a camera to track where the well was located. We declined this service since it was more than $200 and the worker seemed upset by the fact that we were not interested. He kept insisting and gave us different scenarios to try to convince us to use the camera. We simply asked for an estimate on the work the suggested had to be done without adding the camera charge. He went to his truck to make phone calls to come up with one and after 30 min in there he comes back and states he can't give one and instead send another team to evaluate the situation the following day. When I asked around what time (since we work) he stated no time was given to him. We waited all day and they never showed up. Will not be using them in the future & do not recommend.
Joshua J.
12/08/2022 12:00:00 SA
Another great service from the best company in the high desert! Tony and Daniel finish the job in amazing time and inform me and the family about services to better our tankless water heater. Thank you again for another amazing job.
C J.
05/10/2018 12:00:00 SA
Daniel C. was thorough, professional, and neat when fixing a leak under my sink. He came two different days as early as requested and did his best to keep us informed of what he was fixing and how he was doing it. Though the leak was in one spot, he checked all of the pipes for the house. Fantastic service, would certainly recommend.
Fred C.
03/02/2023 12:00:00 SA
Alex was great! We called him to replace what we though was a broken toilet. We had the restoration department come at the same time, and discovered we had significantly less water damage than we thought. Rene helped us with the estimate. With an estimate in hand, and the okay to fix the toilet, we were in business.
Before removing the toilet, Alex checked to make sure that it was indeed a leaky tank. To our surprise, we discovered that it was a disconnected supply line, and a relatively easy fix. I also asked Alex to check out other toilet, and sure enough, the supply line inside it was showing signs of wear and potential failure.
Very happy with the service we received. We've been using this business since we moved into this home, and have always been impressed with how the provide options, give no-cost estimates, and how they follow up to make sure the work was done well.
Janet, the person who answered the phone, actually wanted to talk to me, tell me about how the visit will go, and found a time that accommodated my schedule. Other house house service companies make it seem that calling for service is an inconvenience for them. We'll done all around.
These guys were very prompt and thorough They explained the entire process of replacing my water line from the meter to the house. They got all the permits and scheduled all necessary inspections. There were times I couldn't be home while they were working, but they kept me updated on their progress
Laura R.
02/01/2018 12:00:00 SA
Great service, friendly, and helpful servicemen out on the job. I appreciate the timely arrival and service Daniel M. had shown us on our visit. His work and professionalism was helpful in finding out the solution in our plumbing issue. Thank you!!
I woke up Christmas Eve with a flooded kitchen. Jesse came out and repaired my broken pipe. Not only was the job expertly done at a fair price but Jesse was extremely friendly, polite, and helpful. Highly recommend to everyone!!
laurie s.
11/02/2017 12:00:00 SA
Gálvez didn't give up on my mystery leak. I had been told by another company it was a landscaping issue and they said they couldn't do anything for me. I knew it wasn't landscaping because it would dry up when I had the landscaping water on and the house water off. Gálvez and Juan did a great job re-routing my kitchen hot water line. Thank you!!
These guys are great! I had an issue with my tub the hot water wouldn't shut off when I turned the vault off, so I had to turn off my hot water for the night and then gave these guys a call in the morning. Got me in at 12-2 same day, and the tech even got here at 11. The tech was JC and he did a great job on everything, he answered all my basic questions ( me being nosing wanting to learn more about plumbing ) with a friendly attitude. Which most people in his shoes choice not to share the knowledge. Had great conversation well he was working on it. He finished it in about an hour which seems fast to me, but I'm not sure. He even helped me get 10$ off my service with yelp. I also love that they are family own and ran business. Will be coming back with issues I can't fix myself for sure. Will be recommending them to friends and family that need help.
Quick and easy service. Very friendly helpful guy that assisted in a clogged toilet. I made an appointment for around 2-3 o'clock and they had to push it back till around 5:30-6 which was okay because I was off from work but a little annoying because I stayed home all day for this to be done but I will say they communicated with me every so often to advise of the push back which is appreciated.
Linh D.
10/10/2019 12:00:00 SA
I just called them again on 10.10.2019 for shower issues. They continue to do an amazing quick job! Great price and good people! Will work with then again. Juan / JC did an amazing job!
Isaac and Steven came to my house at the time I requested and did a great job, and there was a lot to do! Thanks guys. I will be sure to call this company any time I need any plumbing done. I've hired Cisneros before, and every time, the job has been done right.
We had a mainline back up, the technician gave us 3 pricing and service options for the issue. From the first phone conversation to the last visit this team communicated every step of the process. They were professional, courteous, prompt, and down right AMAZING. They were able to give us a temporary fix till we can afford a permanent solution. We will be using them again.
Nas D.
12/10/2020 12:00:00 SA
Great service, great price, job well done. Definitely will use ur service in the future.
I just had my septic serviced by Mazen and Caleb from Cisneros Brothers Plumbing. They did a wonderful job! They called to see if they could come earlier than scheduled, which I really appreciated. They kept me apprised every step of the way, explaining the entire process. About halfway through, I got a call from the manager asking me how the project was going and if I had any questions. The whole process was completed in a timely manner. I highly recommend Cisneros Brothers for all your septic and plumbing needs.
If you have any plumbing or mitigation problems, be sure to call Cisneros Brothers first!! All the employees who assisted us with our water damage and leaks were so professional. Their work was done quickly and efficiently. The office staff was always so polite and helpful. They performed a leak detection where moisture was found and also checked the perimeter of the house and found the problem. Tommy was excellent at removing the pressure reducing valve, performed modifications and installed a new valve with a one year warranty. Hopefully this will help with our water bill since it's been leaking for quite a while.
I especially am so impressed with Angel who truly is an angel in all that he did to make sure that all the issues were addressed and that we would have no problems in the future. Angel was available via text, phone calls and coming to the house. He was always courteous and respectful. I totally trusted him as he is very experienced in his field. Thank you Angel and the entire Cisneros crew who worked on our home. We would certainly use this company for all our plumbing needs.
Throughout the past 5 years we have used Cisneros Brothers Plumbing for an array of services and needs. From busted pipes, new water heater, cutting gas lines to accommodate new appliances and regulator replacement. We have learned that when it comes to Plumbing you do not want to always go with the cheapest estimate. With that said, they are competitive and the work is valued properly for pricing. We trust the work that is being recommended and trust the work when completed. We have been fortunate enough to have Alex be the technician that has come out every single time as he is so professional and nice. Employee retention also speaks for itself.
Very pleased with service, arrived early, Covid-19 precautions and friendly service. I hope to not use their services again (lol) but if need be, I will definitely call them again
This company was deceptive with their pricing and then flooded my house with repair not done correctly. Sad to say I'd never recommend this company since they quoted me one price then came out and told my wife another price twice as high once I told them they already gave me a price they said sorry I'll honer my technicians price then next day he would not do I was forced to pay more or have no water :( worst of all is when they turned on water and flooded out my new wood floor out the bedroom down the hall flooded due to poor work. Really disappointed in this company.
Vickie G.
11/05/2020 12:00:00 SA
Made appointment 2 days prior and no one showed up. Called and the young lady answering the phone could care less. Won't try these guys again
Zeb did a great job of communicating and making it to the property in a timely manner.
Thank you!
David R.
06/06/2023 12:00:00 SA
We moved into our house 7 years ago and luckily have not had any real issues with the plumbing or septic. In April 2023, one of our two water heaters popped a seal on the actual water heater, that could not be repaired. The heater needed to be replaced. Being that it was n emergency and on a Sunday, no other plumber was available except Cisneros Bros. The other companies were either over booked, were closed, or had horrible communication. Cisneros answered (receptionist was very empathetic) and we were able to schedule an emergency visit for the next day. Gabriel, Victor, and Daniel (not sure of this name) were able to replace, build, and replace all the necessary parts, structures, and water heater, respectfully. Also, within the same day, they were able to get the unit and structures to code. We had everything fixed within two days! Thank you. It is June now, so far so good. (We ended up making a septic check appointment, which I will make a separate review). All the Cisneros people, even the girl running the permit, were awesome and professional.
Had a kitchen sink drainage pipe leak. Plumber Cristian was able to come to assess leak promptly. The leak was fixed quickly. Very professional and quality work.
Sara D.
07/08/2023 12:00:00 SA
these guys are not Plumbers they rip people off they don't even know how to solder they were trying to put a vent pipe in my commercial building and the drain pipe and they didn't know how to do it so they had to call another company called cheap plumbers to help them do it then my brother called them for a garbage disposal and they wanted to charge and $700 for a half horsepower garbage disposal
Had some trouble with my garbage disposal and had left a message for another company and they returned my call half a day later. Cisneros answered my call right away, made my appointment for the following day with a two hour window. The technicians , Daniel and Chris were very prompt and texted me when they were on their way. The looked at my garbage disposal and solved the problem right away. They were not pushy on trying to sell me a new but I was so impressed with their professionalism, I had them install a new one the same day. They installed it in no time, checked the water heater and the water pressure of our home and made their recommendations. I definitely recommend Cisneros for all your plumbing needs!
House had a leak. Called Cisneros and they had a tech at my house in less than one hour. Nathan was awesome, very knowledgeable in his work and had several solutions right away. Worked fast and stayed past his hours to help me out. Great dude, great work!
Margaret J.
09/11/2022 12:00:00 SA
We had called and scheduled an appointment for this Sunday to have our septic tank pumped. Today Jeffery and Angel from Cisneros Bros. showed up on time and were very friendly, professional and knowledgeable. They explained the process step by step and did a great job. The lady Joanna who scheduled our appointment was very nice and patient with all my questions and very knowledgeable also. I had called other companies getting quotes. We try to save money wherever we can since we run a small animal sanctuary and most of our money goes there. They had the best price and so we went with them. I am so glad we did and will be sure to use them in the future for all our septic needs. I highly recommend this company..
Same day service for a clog I had a kitchen in my sink and were really quick to diagnose and fix the problem.
My wife called to replace the hot water shutoff valves under the kitchen sink, they were frozen. Since they were coming out, my wife bought a new faucet and had them install it. Long story short, they charged $268 to install the faucet and $95 for a new air gap. The new faucet cost $200. The new shut off valves, that took 3 hours and soldering, cost $250.
Disappointed because the other times I called I felt we were treated fairly. Can't see how you can justify almost $400 to install a kitchen faucet.
Needless to say, I'll be trying another company for the future work I had planned.
Great customer service from Chris very professional. Help us get to the root of a leak we were having in the restroom sink. He explains every process and communicated with us very well. He knows his stuff and what he is doing. We trust Chris very good worker.
Highly recommend this company.
Isabel A.
01/08/2022 12:00:00 SA
Great experience working with Anthony and Cisneros Brothers Plumbing! We will use them again if we ever need plumbing services. They were professional, quick, and did a wonderful job.
Alex C.
03/09/2022 12:00:00 SA
I called Cisneros Plumbing, They answered fast. Asked for a quote over the phone, couldn't but they said that they could send me a technician in less that 30min, he was there in 10min. The Technician, which by the way, his name was Christian Trejo. He ask me what was going on, i told him, gave me 3 estimates.
Christian T. Went through all the options with me. Well, i asked lots of question and he was definitely was very patient with me. He even explained to me, that due to my past experience with me unclogging my own sewer line having to snake it every 3 months, that i definitely had a probem. And it might be major and that i should do the hydrojet option. I did take that option, it made sense what he told me.
So, do to the fact i took the hydrojet option. He needed to get the hydrojet machine from shop but by that time it was to late into the evening. So he said he will return the next day.
I asked Christian T. if he can atleast unclogged my main sewer line tonight my fam all needed to shower and you know, take care of business. Make long story short, he went out of his way to accommodate us. He was done in less than 20 min.
Christian T. came the next morning, on time just like he said. Took out all his equipment, which at was alot to do, believe me. Let me tell you, Christian worked hard since he got here. And to top it off my job was tough and time consuming, i had a major root infestation.
Not only Christian worked long and hard, he kept his Cool the whole time. Usually other people change their attitude, not Tech Christian. He even showed me where the exact location where the problem was.
So yes! That Hydrojet option, even though it was under under 1k bucks! It was well worth it. I dont regret!
Oops almost forgot, Christian the whole time was working with a smile Thank You Christian T! Stay Cool!
M S.
03/04/2023 12:00:00 SA
This company is awesome, literally nothing bad to say with the experience I had with Caleb. Very professional, and I can't express how much I appreciate his knowledge and the fact that he wanted me there and took his time to explain every step of the way. Definitely will hear from us again. Caleb, thanks again to you and the crew!
Cisneros Brothers Plumbing provides exceptional customer service and superior quality workmanship!!! We recently repaired our toilet and emergency shut off valve quickly with the expert and professional help of Alex with Cisneros. We are writing today to both share our past experience and to praise Alex the technician, Cisneros and their team, whose knowledge and dedication were absolutely invaluable in the repair process.
The staff of this company were super responsive and provided excellent service. From the dispatcher Joanna to the coordination of Janet and Clarissha, the service advocate, we found this company to provide diamond service. Cisneros Brothers Plumbing earned our trust and respect, and we will not hesitate to recommend them to our friends and family for their plumbing needs. In addition, we will continue to speak highly of Cisneros Brothers Plumbing because of our experience working with Alex, Joanna, Janet and Clarissha and their team.
In closing, we would simply like to reiterate that Alex, Joanna, Janet and Clarissha are valuable assets to their customers and company. We are confident that Cisneros Brothers Plumbing will provide the same unparalleled level of service to their other customers and hope that their excellence is duly recognized.
I needed help with a toilet leak and met with one of their technicians. He was quick and professional. He fixed it with no problem and he even checked my water pressure for me afterwards. It was my first time hiring them but I'd hire them again.
George M.
09/09/2021 12:00:00 SA
Cisneros Brothers Plumbing was recommended to my wife and I for our plumbing issue and we are so happy we called! Everyone was so pleasant and easy to work with. Alex was very patient (especially with our crazy little dog Max), understanding and had great communication throughout the process. Alex did a thorough job, he was professional, quick, efficient and kept the work area clean. I definitely felt we were in good hands and glad we called a company who knew what they were doing. I highly recommend Cisneros Brothers Plumbing to everyone, don't hesitate to call!
Great service, Carlos and Jeff came out and fully cleaned out my septic tank which was the first time I had to do this but he explained everything that they were going to do and that was needed. He gave me some options and took care of everything to my expectations, very nice and professional young men and also practiced social distancing and came with mask just like they said they would. Thanks again I appreciate your time and your service
Anthony, Sergio, and Gustavo did an awesome job fixing my faucet, replacing my water heater and installing a water filtration system for the house. They even came out on a Sunday.
Connie Garcia Thanks you Daniel C and Javier so much for servicing her bathroom.She was extremely happy with your professional service!
Overpriced. They gave three options: the most basic was to replace a water heater for over $3000.
I understand that inflation is up, but a gas water heater costs $600 at Home Depot (40 gallons). I don't see how could installation be $2400.
They also charge $38 for diagnosis of the problem. By the way, they told me the main issue was probably a thermostat because the pilot wouldn't turn on, but they wouldn't repair it because the water heater was too old. They recommended to replace it.... ok, I understand this, BUT $3000 to replace it???? btw this was the most basic of the 3 options.... the other 2 were $4000 and $7000 (for a tankless water heater). I paid the diagnosis fee but they didn't even send me the email explaining the diagnosis or the detail description of the options the guy promised to send me over email. Once I told them I was not going to use their services, they didn't send anything and call me to charge me for the $38. At least send me what I paid for.
Extremely disappointed at this service.
I would recommend Cisneros Bros. to anyone who has plumbing needs. Daniel and Steven were friendly and thorough. What I believed was going to be a huge nightmare was resolved in under an hour and at a very affordable price! Will definitely use their services in the future.
Herv310 ..
03/06/2023 12:00:00 SA
I got some work done and was disappointed with the service that was provided. I was promised the world by Angel but when we agreed to proceed with the work, all communication fail off. He would not answer my calls when we had issues and just handed me off to his boss Rene which was worse. I was charged for items that wasn't done and had to fight with them to remove the charges. They are also 2 times more expensive than other license plumbers in the area for the same exact work. Never again will I call them even if they were my last option.
Brian S.
12/12/2017 12:00:00 SA
Called them at 10am after another local company blew me off and they had 2 plumbers (Andy and Juan) at my house by 10:30. They were clean and honest sticking to their quoted price(even gave me 10% off with a yelp coupon)and did not try to up charge me for stuff that I did not need. They made the needed plumbing repairs and cleaned up any mess that was made. Will definitely use them for my future plumbing needs.
Cesar M.
04/02/2023 12:00:00 SA
We recently had an issue with a restroom shower backing up. We called Cisneros Brothers Plumbing and they came out the next day as scheduled. They called us to see if we wanted an earlier appointment which was great. Gabriel arrived and quickly assessed the situation and gave us multiple choices on how to resolve the problem. They even let us use an online coupon on a Sunday which was awesome. Gabriel showed me what was done and how to keep it from becoming an issue in the future.
Had the water pressure regulator and the gate valve replaced per recommendation. Cristopher and Luis were very professional and know what they're doing. The work looks great and I appreciate them for reorganizing the work area once the job was finished. Would recommend their service again.
I had a very bad experience with this company.
The receptions is very rude and nasty. This company treats people like dirt once they have a contract with your building. I have no idea why anyone would ever do business with them
My husband and I are recently new to this home own life. We ended up having a leak under ground where our water pressure regulator is. Daniel came out and gave us our free estimate.. which was great because some places want to charge you just to come out.
Daniel was very, very knowledgeable about what was going on. Explained all the possible scenarios that could happen and emailed me my options.
After, my husband and I discussed what we wanted to do, I emailed them and received a call back within 10 mins to set up an appointment.
Daniel was the plumber that came out again to do the work. He did amazing and got us all set up and explained what he did.
I would highly recommend this company!
$155 to get my hose bib replaced. Trevor was professional and helpful. Service was fast and informative.
Duc T.
06/08/2019 12:00:00 SA
Danny was very knowledgeable, helpful, quick, clean. 5 stars. Honest about what was wrong. Gave us many options.
Anali M.
02/01/2022 12:00:00 SA
From the moment I contacted Cisneros Bros Plumbing they were prompt and reliable , excellent customer service! They came to my house when they said they were coming and took care of my kitchen sink, they gave me different options too which I thought was good as well. Eric was very nice and so was Galviz they explained what I needed in detail which I'm so thankful and I get a 1 year warranty for the work performed, will definitely be referring them to family and friends!!
Avigail W.
08/04/2020 12:00:00 SA
If you are looking for the best plumbing service in the High Desert - you just found it! This company cares about their customer's satisfaction- from the secretary who answers the phone, the plumbers doing the work, to management. They focus on providing excellent customer service!
It was unfortunate when on a Monday morning both my toilets got clogged. Cisneros plumbers were at my door within an hour ready to fix the problem. While this turned out to be a very large issue that took several days to fix, they offered temporary small solutions along the way. Nothing was too much trouble. The workers were respectful, polite and exceptional in every way. One of the plumbers provided me with his cell phone number so I could call him directly with any concern.
As for Covid-19, they took all precautions necessary to protect my home and the people in it. I cannot thank them enough!
Bev C.
08/04/2015 12:00:00 SA
Esther W.
I live in a rental property and the property management company use Cisneros Brothers Plumbing. They have a technician, Alex, who is an asset for this company. He has done several jobs at this home and one time a major plumbing problem that took several hours. He is friendly, very professional, gives you information on the work he has done and answers any questions I have. When they call and set up an appointment, the office always say if they can arrive earlier, they will call and let you know. I would recommend them to anyone who need plumbing service. It is rare today to find a company that provides quality service.
Great service! The work consisted of replacing an old flange for a toilet. The work was estimated in advance, the appointment was kept on time, and the work was performed professionally and billed within the original estimate. There were no gliches.
Very disappointed.. Called yesterday 7/19/16 to request work at one of my rental properties.. Spoke with Diana whom scheduled me for an appt today between 12p-2p.. My tenant took time off work to be home and called me at 2:42pm no one arrived.. I called immediately and got a voicemail where I left a msg requesting a call back. Didn't get a call back til after 4pm from a Diana who claimed to be a different Diana and said she called me to confirm that the tenants were home; I told her I had no missed call nor a voicemail.. She said ok.. No elaboration.
I'm disappointed in the lack of follow through.
But why add insult to injury by making up a lie about confirming?? This girl knows she didn't call nor did anyone from her company.
Everything would have been much simpler if you would have owned up to your mistakes, we're human things happen.. Someone simply dropped the ball.. But to cover up a mistake with a lie is completely unacceptable and speaks horribly of your company. I attached call logs for reference.
I am trying John Plumbing and Rooter now which are ranked first place here on Yelp.. Hope it works out better with them
They scheduled me for tomorrow 7/22/16.. Crossing fingers.
Alex R.
03/09/2018 12:00:00 SA
I'm going to be completely honest. They are great. Customer service is on point. They are on time, respectful, knowledgeble, curteous, they make the process easy and they are fast.
I've used them a couple times and they were great. Their prices are ok.
Now, the reason for the 1 star was due to the last job they did. It did not sit well with me. I was charged almost $700 dollars for a job tha i honestly could have done on my own for maybe $100 including parts and gas included.
I looked at the job and quite honestly, that was not worth the price. Yes, they did complete the job and yes, they fixed the problem.
To get an idea, they replaced the shut off valves located underneath the sink, changed the supply lines, and fixed/replaced the faucet. To be exact, $685 for the work! I have done work like this before and I'm telling you, those parts are not expensive, less than $100. The plumber finished in an hour. So you mean to tell me that labor an hour cost me $585! All i know is that, I'm in the wrong proffession. I need to quit my job, sell my rental properties, learn plumbing work and start my plumbing business.
Your probably asking, Then why didn't you do it? and why did you accept that price! You are right, I should have done the work myself. The reason I accepted that price was because it sounded a lot worse than it was. This is my rental property and my tenant was advising me that there was a bad leak and it was causing damage. I work practically everyday, I didn't have a chance to go out there and fix the problem. That's why entrusted and contracted this company to do this job.
I guess in a way I deserve it. I should have checked other companies or I should have squeezed in some time to go out there. So I deserve it. That's what i get. Lesson learned. Not using this company, again.
We were notified by our local water company that we had a major water leak under our foundation. We shut off the water and started calling plumbers. After spending the weekend trying to find someone who would even answer or return my call, my wife found Cisneros Bros. on line. I called and they actually answered (on a Sunday) and made arrangements to come up to the mountains where I live and were at my house the next day as promised. Daniel gave me three options and I decided on the repipe so I wouldn't have to face this again in the future.
They were at my house the next day, as promised, and got right to work. We had some issues to settle before hooking up the water supply but we resolved them and they completed the work during the cold and heavy snow for the price that we agreed to. Seldom have I felt so cared for by everyone on their crew. They were friendly, very professional, and really listened to my concerns and gave me what I wanted. At the end of their workday, they put everything in my house back in order and even cleaned so we didn't have to worry about a thing. These guys understand service and do what they do in a very professional way. I would call them again in a heartbeat.
Tom H.
Jess A.
10/03/2022 12:00:00 SA
First time using Cisneros Brothers and blown away from the Greta experienc! Gabriel Figueroa was the person who came out. he explained everything thoroughly and professionally. Super patient with all my questions! Most importantly, very respectful of our home by using Shoe Covers! 10/10 experience ! Thank you!
I needed a sewer line inspection done and Cisneros Bros was able to send someone out the very next day. I had the pleasure of getting Josh Williams to show up for the work. He was very thorough and provided me with excellent recommendations. Affordable pricing and no surprises. I would absolutely recommend Josh and the team at Cisneros. Thank you!
Alex was super easy to deal with for our rental property. I was able to do everything remotely. He sent before and after pictures which was especially nice. Office staff was friendly and responsive. Now, if it was only as friendly on my wallet.. Hmmm. Great overall though!
I can't say enough about this team. From
the girls in the office to the reps that came out to our home beginning with the plumber and ending with their restoration team, all of you have been amazing. Angel...well he's an Angel. Him and his team knocked out demo very quickly. From start to finish, he was really professional and explained everything to us and helped us understand our homeowners claim process. We are moving forward with our restoration and remodel. I highly recommend Cisneros! Thank you all for your help.
Polly T.
12/08/2022 12:00:00 SA
Joseph was very professional, polite, patient, skilled, thorough and thoughtful. Our first time using this company but we knew they had a good rep and we were not disappointed in the least. They use the latest technology, called and texted to let us know their eta, stayed longer to fix a very important issue that was discovered during a VERY thorough house system's inspection. This is an older house and very little maintenance had been done so long past the due time to inspect and bring things into code and top performance. HIGHLY recommend this company. Including the lovely office support folks.
I used them about a year and a half ago and had an issue with the system backing up again just this past weekend. I like to give repeat business so I decided to use them again. I messaged them over the weekend and didn't receive a response until I messaged them again on Monday afternoon. Needless to say they finally came out, but instead of even trying to figure out the problem (let's go take a look and see what the issue is) they proceeded to try to sell me a completely new system since it was obviously bad. He was argumentative when I questioned him. He couldn't get a tech out until the next day so I had someone else come out who actually checked things out and found that it was just clogged. My system is in great condition. I will never do business with this company again.
Gabriel and dale were real professional and straight up. They gave me options and not just throw a couple thousand dollar bill on me and I appreciate it. Thank you guys
I had my main water line repaired by Cisneros Brothers Plumbing. I had a technician arrive on time which was very helpful and very professional. Technician David found the problem and started working right away. I am happy with the service and results. Thank you David and Cisneros Brothers Plumbing.
Couldn't be any happier!! A great big thanks to everyone who assisted with our septic tank emergency...from the wonderful Office personnel to the crew that was dispatched (Juan, Daniel, Gabriel, Carlos,...and the fella with the nice shoes). If you are ever in need of reputable plumbing services, don't think twice... call Cisnero's Bros!
Look, I'm going to start off by saying that it's a shitty situation when plumbing is involved, literally. Most of it is underground, hard to locate and includes one of the most destructive elements on the planet... water. So when something happens in your home related to plumbing, it's terrible.
That being said, today I had the fortune of having Danny and Galviz service my home today for plumbing issues and after several hours of different types of well communicated work and $$$ later, I couldn't believe the level of professionalism AND down-to-Earth service I got from these 2 gentlemen. From knowing which steps to take to find out certain information to helping out IF possible with cost, these gentlemen knew how to take my home-disaster and make it seem a little less painful. I cannot blame them for what had happened and I cannot blame them for the cost to fix them, but I can pin on them the level of customer service professionalism they were able to provide.
This wasn't the first time I called on them for assistance and this definitely won't be the last. Thank you Danny and Galviz for doing what you can to make this more manageable and workable for my home and family.
Peggy K.
01/10/2022 12:00:00 SA
The response time was excellent. They came out early in the morning, fixed the clog. Happy with their customer service, and knowledge. Worked with Nathan and Galviz.
Gabriela the receptionist was also very helpful and attentive to our needs.
Extremely disappointing, I had them come out and replace the shower faucets which they installed for $500 (a month ago) because water was going back into the wall from the tub-faucet they installed which was a not problem before they replaced the shower-valves. As they were correcting the install they discovered the tub drain was not connected correctly and I had to pay $380 to connect the pipe. I thought it was ridiculously expensive since it was literally gluing a 45/degree connection that was disconnected. When I talked to the supervisor Daniel he offered me a discounted price which I agreed since the residence is tenant occupied and I needed the fix asap so they can shower. Since the plumbers were at the residence, when I agreed for the additional cost, I assumed they were going to fix it right away, I called them later that day only to find out the plumber did not have the 1 1/2 connection and decided to fix the issue the next day in the morning, without telling me (so can notify the tenants), which is a problem since the tenants would not be able to shower. The next day I received no communication from them, I called the plumber multiple times with no return calls, I had to call the main number to get information. I finally received a return call (at 5pm ) from someone named Roy telling me the previous plumber gave me a cheap price and connecting the pipe is a lot more complicated than it looks; He then quoted me $1450 to reconnect the tub drain pipe.
I called a handyman for $150 fixed the issue.
We had a leak in our water line between the meter and the house. I called Cisneros Brothers plumbing. I had used them for an earlier problem a few years ago. Both times Cisneros responded with a capable professional plumber. Each of the two diagnosed, estimated and then repaired our problem efficiently and at a fair price. I will call them in the future if I have a plumbing problem. Thank you
Had an awesome experience with them! Our kitchen sink wasn't draining and was leaking. Alex came out to look at it. He fixed both the leak and re-did the piping under the sink. That sucker drains like it has horsepower now! Absolutely pleased with not only the quality of work, but the response time, how knowledgeable the team was, and how courteous they were. I highly recommend them!
Everyone is entitled to their opinion. As you can see based on my reviews, They were good. So I am very disappointed with the outcome of my recent experience.
I have been a loyal customer to Cisneros Bro's Pluming for many years and have given them a lot of financial business. A few years ago, I had a water heater installed. Recently, I decided to sell my house. During the home inspection process, it was found that there was only one water heater strap installed. Of course, I called Cisneros Bro's to have this corrected. There are two Diana's working in the office. I spoke to Diana Cruz. Al though she was helpful and very nice, the other, not so much. I requested to have another water heater strap installed at their cost since it was not properly done in the first place. It was a surprise to me when the office manager refused stating that the water heater was installed a few years back, they installed it with whatever straps they were provided with and if I wanted them to fix this problem, I would have to pay for the services. All this nonsense over a twelve-dollar earth quake strap. When I spoke to Ms. Cruz, she was trying to make things right. I informed her what they were doing to me was not right, and I was disappointed with the outcome. Bottom line, it was the principle and now they lost a loyal customer over a twelve-dollar water heater strap. I don't know who made the decision not to help me, but, Much Shame :(
The Cisneros team is great!! I had called for immediate ASAP service and with Nancy's help on the phone she had ROY at my door step in 45 min!!! Now that's service!! Priced very well and ROY was knowledgeable and honest! Definitely using these guys again if we have any issues! Thank you Nancy, ROY and the Cisneros Company for your help!!!!
Van E.
05/09/2022 12:00:00 SA
Called Cisneros Brothers for a Tankless Water Heater issue, responded right away, came out shortly after the conversation over the phone. Once The Technicians showed up; Very Knowledgeable, Friendly and took care of our issues. Beyond grateful for their service and professionalism. Thank you!
Yesterday I came into work and the place was flooded. A neighboring business referred us to you. And I must say service was amazing. Chad and Isaac came back today again to finish up. They were fast, professional and efficient. Would definitely call them again and recommend them to friends family and neighboring businesses. Thank you.
Yes this company is The Best.. The office staff was so helpful coordinating with our Prop Mgmnt Co for several jobs at our rental.. We've had only the best experience with their plumber Danny Martinez.. He is so professional, our house is on a dirt road & he still arrived On Time.. Danny was thorough, getting all the repairs done right still leaving everything exactly like it was when he arrived which is Spotless with No Mess at all, so he is exactly the type of person to trust for your home..
Teress W.
07/08/2021 12:00:00 SA
This was our second time using Cisneros Brothers Plumbing, and true to form... just like the first... we experienced a wonderful and simple service call from tech Robert. He was friendly, polite, easy to talk to and got the job done quickly. Although mandates are no longer in place he wore a mask and maintained distancing during his time on the job. Its refreshing during these times to find a company that is still providing outstanding customer service... it really makes dealing with a headache so much easier.
It was nice to hear a friendly voice with great customer service. I believe her name was Angelica and she was super nice and assisted me in scheduling a septic pumping within the same week. The day of the pumping Anthony C. and his partner came early 10:30 am which was nice for me, because the appointment was set for 4 to 6 pm. Alondra called in advance to ask if they could come earlier. Throughout the entire process it was super easy, they knew what they were doing and they all were super nice and professional. They have made a long time customer and I will use them again in the future. Thank you!!!
This is my second time using their service. The first time went fine. This time they gave me really great advice and were very honest as to my options. I didn't feel like they were trying to sell me something I didn't need. They even told me of a part I could get off amazon for us to fix it ourselves. I really appreciated the honesty because a lot of companies out there are trying to make a quick buck and that definitely wasn't the case with this company.
Sharon J.
08/06/2022 12:00:00 SA
Max Anaya came out to answer.a call for help on a Saturday.He was professional he explained what was needed I decided I wanted it all done.He finished everything look great.Cleaned up everything.So nice to have a job done right.
we highly Recommend this company, they are professional, they treat your home with respect by protecting household items while having work done, they have easy/ flexible Financing... We Highly recommend Angel and Nathan..
Nathan was great and explained everything so I could understand. Monica, in the office, helped me and reassured me everything was going to be good.
I highly recommend this company.
Jennifer C.
11/03/2022 12:00:00 SA
Called because I was not able to adjust the water temp in my shower any longer. I was able to get an appointment for the same week. Alex came out, gave me a few quotes and I ended up having him fix the shower and replace all of the water valves in my condo. He was efficient, professional and did an amazing job!
They may be a little more expensive but at least I can sleep at night knowing the job was completed correctly!
Peaceful M.
07/11/2018 12:00:00 SA
OMG! Daniel is awesome! He was very friendly, professional, and knowledgeable. He came to my house, accessed the situation, knew exactly what was wrong and what was needed to fix it. He did an excellent job of explaining what the problem was and what he did to fix the problem. He had a great willingness to provide complete customer satisfaction. This is the second time we have used their services and we have been pleased both times. The cost was reasonable and if we need plumbing services again (hope not, but if we do) we will definitely be calling Cisneros Brothers Plumbing and asking for Daniel!
Amanda S.
04/02/2018 12:00:00 SA
Second time using this company and they are pros at what they do! Diagnosis of problem was pretty instant! You can tell they have great communication within the company.
Super professional, punctual and informative. Zeb couldn't have been nicer, explaining everything to us in detail and giving us multiple options with estimates for each. Very pleased we chose to call Cisneros and would definitely recommend them. Thank you so much!
Jene S.
02/05/2021 12:00:00 SA
Dons service was wonderful, and he was super friendly. He was super helpful and explained everything great with what I needed to know. He also explained everything he was doing and what was what to everything. He explain all the options and all the cost for us. He was very professional!!! Great service all around.
excellent srevice and very professional done by alex who came out to install a new water main line. i would highly recommend them to friends and family.
We had a problem with a leak that was coming from our shower. Alex from Cisneros Brothers Plumbing was dispatched. He showed up to the property on time and ready to work. He resolved the issue in no time. He explained the problem to us in detail and showed us photos. He let us know what the cost would be before starting the repairs and at the time of receiving the invoice no additional charges were added. We asked him about other work that we wanted done in our bathroom. He gave us a quote on the spot. We scheduled him again. He completed all of the work in under the time he had estimated. My fiancé and I are very happy with his work. He left our place clean and placed everything back to its original state (sink liners etc.). He also has a great attitude and is very knowledgeable in the field. Alex takes the time to explain if anything else is needed. He breaks things down in a way that you can understand.
I will definitely continue to use Cisneros Brothers Plumbing for all of our plumbing needs.
Daniel and Zayra
Jairo Quiroz was terrific! Pleasant, knowledgeable and honest about what it will cost to repair/replace our aging toilet. From the first call I made, I knew I had the right plumbing company! All of my questions were answered and, I am amazed that they don't charge for an estimate! Now that's how to gain and keep customers! They also kept me up to date about when our technician would arrive. Jairo will be back on Tuesday to do the install after we purchase a new toilet. The office advised what the cost for the install will be so, no surprises! I highly recommend this company!
Jim S.
02/11/2023 12:00:00 SA
Joseph and Roy did. Great job taking care of the project ahead of schedule, and the value was on pint. I recommend them for plumbing services in the HD
Highly recommending.
Was just about to move in to my new home realizing that bathtub was half full and didn't empty.
Was recommended by the realtor who said Cisneros was good, she made the call, Alex from Cisneros was at my place very fast, solved the problem and cleaned before he left.
Thank you Alex for great job and quick response.
This company did an awesome and professional job on our business septic. Their price beat the other estimates I got. They gave me a timeline and they were right on time. ChristopherCamacho and Roy Guillen kept me up to date and informed. They were professional and courteous. I would recommend them to my friends and family. Thank you to the whole team Roy Guillen, Christopher C, Galviz C. Rogelio Guillen, Ben, and Eddie. You guys are great! Sincerely, Sharon
Randi H.
06/08/2021 12:00:00 SA
Thank you to Cisneros Bros. For coming out and fixing my plumbing problems. Very professional and worked hard to resolve my problem . I highly recommend this business. Daniel C and the crew made my life alot easier today.
Elijah C.
02/03/2022 12:00:00 SA
Alex was absolutely phenomenal, quick, and knowledgeable of the issues we were experiencing with our tankless water heater, primarily water pressure issues.
Our water heater seems to have never been serviced since it's installation in 2016, we didn't move in until 2020.
After flushing out the unit and cleaning out sediment in the sink spouts, our water pressure issues were resolved!
Would gladly use Cisneros Brothers again!
Thank you Roger and Cisneros Brothers Plumbing for responding so fast to emergency service this evening. Plumber Roger was very friendly, thorough, and knowledgeable. We can always count on Cisneros Brothers for fast and good priced service in Riverside and San Bernardino counties for our commercial properties.
Chrystal W.
05/11/2020 12:00:00 SA
We had a plumbing emergency over the weekend. They were able to come out within 4 hours of making the call. Roland was very professional and helpful with our problem. Fixed the issue within 30 minutes of arriving. My husband was very impressed with the service and knowledge of the technician. We would definitely recommend. Thank you for your professionalism.
Christine S.
05/03/2021 12:00:00 SA
Victor Boston and another plumber came to my house to unclog my toilet after my 8 year old son flushed a pencil down the toilet. It cost me almost $200. (My sons allowance for a few weeks) but they were polite, professional, nice and efficient. I would definitely call them again!
Highly recommended!
Open 24/7 and very professional and honest!
Satisfied guaranteed!
Daphne T.
07/11/2017 12:00:00 SA
Had a problem with the flushing system, Danny M. walked in and accessed the situation quickly. He received approval and stated that he would be back on the next day at 11am. I received a call before 9am that Danny M. had received the parts and was on his way. Danny M.arrived and immediately went to work. This guy is FANTASTIC AND VERY POLITE, he works quietly and quickly. Had my flushing system up and running in no time flat. Should you require any plumbing assistance, ask for Danny M. He's the best. Thanks so much Danny M.
We experienced water damage on both our bathrooms, they came the next day and took care of it.
Cassandra R.
10/11/2017 12:00:00 SA
So we've had some issues with our kitchen sink leaking and have had a few consults with other companies to give us an idea of what is going on. Well today, Isaac from Cisneros Bros. came out and was nothing but helpful and professional. Instead of just throwing an estimate out prior to even seeing what the problem was, he took the time and effort to actual evaluate the issue. He was very detailed with his explanation of the problem and gave his personal and professional suggestion on what needed to be done. I have never encountered such a meticulous and caring professional. Thank you so much for coming out and taking great care of our plumbing issue. I would highly recommend Cisneros Bros. Plumbing to anyone who is in need of a good plumbing expert. I wish I could give more stars!!!
Rebecca M.
10/07/2020 12:00:00 SA
Called them to get a new pressure regulator since they are very reputable and we'll known in the high desert. They came out within a couple hours and let me know the details of what needed to be done and pointed out some concerns that could cause us problems down the line. For example, they caught that someone living in the house before us poured cement down one of the sewage overflow pipes so if we ever had a back up it would have come up into the house and insurance wouldn't cover it. They got it fixed right away and even gave us a discount since decided to take care of several issues at once. We even discussed adding a 3rd bathroom and they ran the camera for us to locate our pipes and give us an estimate. I appreciate the fact that this company is all inclusive so when we add our 3rd bath they can take care of flooring, drywall, install, etc.
Robert A.
12/04/2017 12:00:00 SA
Chad and Antonio did a great job. Fix the problem in no time. Very professional and reasonable. Will definitely be calling on them again for any future needs. Thank you again.
Margie L.
03/08/2020 12:00:00 SA
We needed a plumber asap! After researching a few on Yelp, we decided to call Cisneros. Genoveva answered and was very friendly and helpful. She took my info and promised to have someone out to our home within an hour.
Daniel M. arrived shortly after. He quickly found the problem and solved it. He also recommended other services but wasn't pushy in the least. He gave us a quote in case we wanted to schedule the service in the future. We were very pleased with the service and would recommend to others.
Had some supply lines and faucets that needed to be replaced so made the call and within an hour they showed up. Roland was the service tech and did a fantastic job. He was very efficient and knowledgable. Will definitely use them again and will ask for roland if I have any future plumbing issues.
Cisneros bros for the save! We called them to set up an appointment we were having a leak within our walls they came with 24 hours , Chris was very professional from the start of service to the end. Chris and hiaro did an excellent job with our plumbing issues and also we felt they were very professional and also care about family so we went ahead and got our boiler replaced! We wont be calling another company other then the Cisneros bros. Family oriented business making families feel secure with the quality of work and service they provide.
Stephanie H.
02/03/2021 12:00:00 SA
Alex came and fixed my leak. Good professional service. Highly recommend. Came in wearing a face mask, which is very important during these times.
John M.
07/07/2018 12:00:00 SA
I'm actually impressed at how friendly and reasonable my experience with Cisneros Plumbing was! The lady who answered the phone was very friendly and made it clear that a consultation was free and called me when the plumber was on the way. Kealoha was the guys name and he was friendly and professional dude. He wasn't quick to run up a huge bill for unnecessary things like some service companies typically do. In the end it turns out my DIY methods ended up unclogging my toilet before the tech arrived and he just checked to make sure the drains were working fine in that bathroom and quoted me on potential services if we end up needing them in the future. I was grateful for the honesty and friendliness! Will be the folks I call if we have issues in the future.
I bought a bathroom vanity and the plumbing didn't line up in the back. I loved the vanity and Cisneros Brothers had fixed a shower earlier this year, so I called them. Roland came out the next day and gave me a couple of options. He started working on it that day. I also needed some drywall repairs and they were able to do it. I am so happy with their service and professionalism, from Alondra, who scheduled the appointment, Roland who did the plumbing and Chuck and Mike who did the dry wall. I highly recommend Cisneros Brothers for any plumbing and restorations. Roland did an awesome job and the space was very narrow but he made it work, no problem.
Maribel E.
05/01/2023 12:00:00 SA
Gabriel was so helpful , professional and took care of the problem right away .
Highly recommended company.
Christina A.
02/07/2019 12:00:00 SA
This is the second time I have called on Cisneros Plumbing Company to help me out. The first time was about a year ago. Galviz arrived at my house right on time and took less than 45 minutes to fix the valves to my washer. The price was inexpensive. Thank you Galviz!
I called Cisneros again because I loved the service the first time. Isaac answered the phone and he was so pleasant to talk to. He always puts a smile on my face because of how sweet he is. He scheduled an appointment to fix our faucet for the very next day! How convenient is that?! Not to mention, we had our scheduled appointment time and they called to see if we were able to take them earlier. This is a huge plus because they're pretty flexible with their schedule. Thank you to Daniel and I believe his name is Robert for coming out to fix our faucet in a timely manner. You were both so professional and kind. We appreciate your work!
Jackie L.
03/07/2018 12:00:00 SA
Kealoha K. Our plumbing Technician was great! He was friendly and listened to what I wanted. He didn't have what I wanted on his truck so he went to the office to get it. It took no time at all to install. The operator I talked to that set up the free estimate worked with my schedule since I had a dentist appointment the same day. It was great that they had coupons on-line and I got a discount for being a first time customer!
Big shout out to Jeffery, Gabriel and Roy for excellent job on pumping My septic tank this morning. Arrived on time and we're very professional.
Any future plumbing jobs I'll make sure and call you guys
Thank you fir a job well done A+
Chris Acevedo was very professional and kind. He was willing to answer any questions we had. He was very thorough. He made sure everything worked before he left. We are very happy with his service.
Sam S.
03/08/2021 12:00:00 SA
Galviz came out today, was professional and efficient. Was on time and finished promptly.. Great job
So happy we went with these guys. Gabriel went above and beyond to help us. Very professional and clean. Need help call these guys.
Alex is the best! He has been at my home a few times over the years and always does a fantastic job. He even took out my trash, which was not related to my plumbing issue. You can't ask for better service. On time, reliable, friendly and did the job with ease.
Great response! Great service! Great price! Falcon is the man! He and his assistant (sorry, I forgot the man's name) were totally professional. They explained what needed to be done, then got it done. They even stopped at each step of repair and took the time to explain to me what was being done! Outstanding!
My company called Cisneros to come out and do some work and they showed up same-day. The nice thing is that the plumbing issue was minor with a clogged garbage disposal. He was honest in stating that the disposal did not need to be replaced. Alex G. fixed the problem on the spot and everything is now up and running.
Thank you for the quick service Alex...
Nicole
Michelle F.
04/06/2016 12:00:00 SA
I currently rent an older condo built in 1973 through MGR Property Management (I will review MGR separately). I'm fortunate that MGR uses trustworthy vendors when it comes to addressing my work orders. The first time Cisneros Plumbing came to my rescue, the toilet upstairs overflowed and It left a huge mess. They fixed it. The second time they were out there, the plumbers advised my property manager that the toilets should be replaced. The third time that they were called out there, I had an additional problem with the downstairs toilet making noises... Finally my property management company agreed to replace both toilets. These men were professional, honest and kind. If I had to be in and out of the house, I trusted to leave my home open to them 100 percent. There is nothing more comforting that honest, reliable customer service and it is an experience we don't get any more with all these big chains. Also, the lady who schedules the appointments is very friendly. I can't speak to the cost since I didn't pay the bill, but I know they are fair people, otherwise MGR wouldn't use them. When I won a home, Cisneros Bros. Plumbing will be the first call I make for a plumbing repair.
I am so pleased with what was done to my bathrooms so quick so well done extra work done and of cleanliness and painting behind the toilet that there were so many benefits and having Cisneros brothers hear. Thank you Trevor and Danny. Been using them for the past 13 yrs and have always been pleased.
I was only able to get one of the gentlemen's names, Chris. But both were very professional and personable. They were fast and efficient and they even cleaned up our mess that came back up onto our shower floor. Chris got down on his hands and knees and scrubbed our shower. I don't know if that's what they're supposed to do, plumbers, but it was amazing and I sincerely appreciate it.
I would definitely recommend Cisneros Brothers whether you're in a pinch of an emergency or just routine maintenance, I am 100% satisfied with their service.
I hope my landlord uses them again for any other services we might need.
Thank you Cisneros Brothers for being professional, courteous and genuine.
We are some happy customers for sure
Jody M.
06/07/2019 12:00:00 SA
Need a plumber for a last minute wax seal for escrow to close on time. I called after 1:30pm and a plumber was out by 3:30pm and without it being an emergency call. Alex was or man of the hour and took care of the problem quickly, and the woman on the phone was very helpful and friendly. Would so DEFINITELY call them again for any plumbing issue. Thanks guys for getting me out of a vise.
Big big thank you to Chris A from Cisneros Brothers Plumbing. We had a copper pipe to our water heater break & I was able to schedule an appointment pretty quickly. Chris A arrived on time (which I appreciate) & got quick to work. He was very knowledgeable & informed me of everything that was going on. Thank you again
I am so impressed with this company. I had an issue with my water heater pilot not working after they turned my gas off for maintenance. Needed someone to come out on a Sunday, and after getting several quotes went with Cisneros Bros..... Not only did they give me the best Sunday quote, but Roy C was out here almost immediately, and fixed the problem. He didn't try to sell me things I didn't need, worked with what I had and made it happen. I'm so grateful to them, especially Roy C.... Very happy customer here. Highly recommend.
Bassem S.
01/02/2022 12:00:00 SA
After installing a toilet myself, I reached out to Cisneros plumbing on yelp and within minutes they responded to my request. We set up a date that worked on my schedule. They came out told me where I went wrong, fixed my mistake installed a another toilet for me also. They are very professional and knowledgeable, will definitely hire again for more plumbing issues.
Anabelle-Amaya F.
6/27/2021
Good prices and friendly staff. They did a great job. Didn't even look like I had my septic cleaned they left it the same way it was if you know what I mean.
Do yourself a favor and just call them right now! Had a really positive experience with this company. Both employees we worked with (Albert-initial phone call & Galviz- tech who came out to do the work) were professional, friendly, and helpful. They came out same day, BEFORE the time they estimated. Fixed the issue quickly (replaced failed regulator) and explained everything thoroughly, even went over a few things we might need to keep an eye on. We'll definitely call them any time we need help again!
Kelly S.
09/06/2018 12:00:00 SA
We own a property management business in Riverside and have used Cisneros for years, so I can vouch to the fact that this company is everything you want in a plumbing contractor. I would say they have done 5-10 jobs a month average for us over the past 6 years. They are professional, clean, explain the problem, their prices are great, they do the job right the first time because they are very knowledgeable about their profession. I would not hesitate to recommend Cisneros Bros. Plumbing
3rd time customer and still great service. Helped me out right away and took care me my Mom. Didn't try to sell me a bunch of unneeded stuff that other plumbers try. Thanks for being straight forward and honest handing the situation!
We had a pipe burst in our master bathroom. Called Cisneros Brothers because we have used them in the past. They always do a good job. Angel and Christian were so helpful in a very stressful situation. The good thing about all this is that we are getting a new bathroom as insurance is covering a portion. Cisneros Brothers did the re-pipe for our entire house. Our contractor said they did a great job. He is also very happy with their work.
Brenna C.
10/07/2022 12:00:00 SA
From the first assessment, to getting the job finished, Cisneros Brothers did an amazing job. Gabriel was my technician and he did a great job of explaining everything to me. Him and Joseph came out to complete the job and they were both very communicative about every step they were completing. Today, the drywall company they work with came to complete fixing up the drywall and everything looks great! I would highly recommend this company!! Thank you guys!!
We had a water leak in our kitchen and Cisneros Brothers was the first company that I called. Girls in the front office were very pleasant and able to get someone to my house the same day! They sent Gabriel C. from plumbing and Angel, Anthony & his team from restoration. Everyone of them were very knowledgeable & explained the entire process from start to finish. All were friendly , informative & helpful. I definitely will not hesitate to call them in the future with any of my plumbing needs!
Michelle T.
04/08/2017 12:00:00 SA
I had the pleasure of having a Isaac fix the faucet and drain in my master bath. If there were 10 stars available, I would give him 10 stars. I was able to get an appointment very quickly, and they even offered to call me if there were any cancellations earlier. Isaac showed up on time and was courteous and professional. He was extremely knowledgeable and explained the situation. He was able to take pictures on his iPad to send to the management company and obtain approval immediately to fix the problem. An hour and a half later, my faucet worked flawlessly for the first time in a year!! I highly highly recommend Isaac and Cisneros brothers should you have any plumbing needs.
I received a quote to fix plumbing at my home and it seemed quite high for the scope of the work. I tried numerous times to get the tech on the phone to further discuss it and finally, days later, I was able to speak with him. He had trouble remembering the project so he asked for me to text him pictures of the area so he could refresh his memory and he said he would call me back to discuss. Days passed and no call. I followed up with another text. No call back. I called and left him a message. No call back. I can't do business with a company who can't find the time to work with a customer.
Cisneros Brothers did an outstanding job today. I scheduled an appointment for my septic tank to be cleaned out. Caleb and Steven showed up to the appointment on time and ready to work. Caleb was training Steven as it was his first day on the job. This is my first time having my septic pumped out so I cannot say from past experiences, but the two of them did what they came out to do. Couldn't have had a better experience from a shitty job (pun intended). 10/10 would recommend to everyone to have their septic pumped out every 3 years. No let the crap build up.
Honesty goes a long way! I have a custom shower that needed a diverter repaired or replaced. Galviz showed up on time was extremely professional (wore floor protectors on shoes) and helped me out tremendously with what I needed even though he did not end up doing the work (since it was less than one year from install he guided me on how to roll on it with original install company).
I think most places would have gone a different direction and the honesty and consideration is greatly appreciated.
If you need honest, professional, plumbers definitely call them!
Whi, I am the Commander at the American Legion in Riverside post 289had a plumbing back up in our toilets at around 11pm on a friday night with a clubhouse full of people
Jesse N.
10/12/2022 12:00:00 SA
I would like to thank Cristian for a job well done!! I had the pleasure in seeing this young man in action. His work ethics is next to none, professionalism from the courtesy call to back brief of the job he completed efficiently. Cisneros is a top organization with Cristian as an asset I can see why Cisneros is a a great company. I would recommend that your organization give him a raise or benefits to keep him indefinitely!!
The job market is looking for guys like him.
This company responded quickly. The company set up appointment, the professional they sent out Isaac was friendly and great. He gave me a quote and was early for his appointment (The company called and asked for permission if he can come over early prior to his arrival). This is great because it gave me the rest of the day to do what I needed to do. The options they informed me of were very helpful, I would recommend this company.
Very happy with our overall experience with this company! Roy and Chad completed our job. They were courteous and professional. If you value great customer service and clean workmanship, we would highly recommend this company. We will definitely use this company again. Thank you!
Lupe A.
11/04/2022 12:00:00 SA
Cisneros company is amazing they give you options on what's best for you. They also communicate well and are very clean with there work. I really recommend them because they also are good with time
We had problems with our sink and under the sink where the floor caved in. Andrew came in and set equipment up to dry out the area. Then they removed all the cabinets and sink portion that way damaged. They where fast and efficient in there process and didn`t waste any time. Angel explained everything that was going to happen. and they got the job done. They where all very professional. I would highly recommend them to anyone who needs plumming done in there home.
A short story:
Inspection at Tonyan Coffee Roasters is scheduled for Friday.
On Thursday, Plumber B calls, says he can't be there to do the job.
We call Cisneros Bros at 8:00 am Thursday.
They have someone out before 9:00 am to estimate the job.
They start the work at 10:00 and finish that day!
Juan Carlos is freaking awesome! I called to get the shut off valve to my house fixed, because I was getting a water system. Turns out, they do that too, so we were able to bundle it and get all the work done for a comparable price. The work that Juan Carlos and Jarvis completed is clean and works well. Juan Carlos was very helpful, explained everything, and answered all questions. I even told him about other work I needed, and he was quick to support that as well. Thanks guys!
We love Cisneros Brothers Plumbing! We've used them for the past few projects and they've always come through. Our tech Victor was on time, professional, thorough, and kind. He explained to us our options for our fixes and got the job done. Our family motto Do it once. Do it right. And do it on time explains CBP and Victor to a tee.
Also, their billing department gets kudos too! The ladies were patient with us when we ran into a little bump regarding our payment. They were quick to reach out to us, willing to listen, and professional in their response in resolving our issues.
Well, this appointment started bad, but with the help of the manager and office they where able to get someone to help me with the septic, both Jeffrey and Eric are very good on what they do, they explained everything and how they are going to help me and also see what can we do with all the damages the previous residents neglected to take care of:( I really thought it was going to be easy and quick, I had a septic in our previous house, and took care of it and I really thought everyone did the same, but what a mess, what I saw was bad! I can definitely recommend them, the experience i had with this too, i learned so much about a septic! they work hard and they explained every step of the way so you can see for your self.
I want to thank the office and this two hard working men for doing an amazing job
My roof leak, which was called a pipe leak by a general contractor, had Mercury Insurance refer me to a plumber.
He went up to the attic and traced the pipes. It wasn't plumbing, not even the sprinkler lines. Juan C. was very young so I was skeptical. But I decided, if somebody was going to have to saw into my ceiling, it might as well be the guy who was here.
He opened it up, and sure enough, it was the roof. You could see the dampness. Good call, Juan. You're a real professional!
This is the first time that we used a septic tank/ Plummer service. Let me start of by saying when I first called for service it was 100% response time and current updates on my scheduled service, via email, text, and phone calls.
Three service technicians show up and the only name I remember is Camacho. Camacho and the other two technicians showed up ready for work. All techs where really professional and very informative. So the first problem was handled in decent time, which was the septic vacuuming. Camacho advise that we should install a riser to our septic tank to be easier to service, he also mentioned we would get a discount when we called for service.
So we agreed to install risers to our septic for $1980 and $385 for the vacuuming. A few days later the job was completed as planned. Today I received a call from Monica, she was just following up on our whole job experience with Cisneros bros. Plumbing. Monica was super nice, professional and easy to speak to. I told her that we where completely satisfied with every aspect of Cisneros plumbing. Definitely will recommend to everyone. Thanks again to Monica and the Cisneros bros. Team.
Horrible service!!! They make you pay for things that don't even need to be fixed!!! I didn't know any better but lucky my husband was there to catch everything before I singed the check!!! Their out to scam you! Beware of this horrible company
Nicole F.
09/02/2021 12:00:00 SA
Called them at 10am. A pipe outside had burst so we shut off water to house. Tommy arrived just after 3pm, assessed the situation and by 5pm, problem fixed. Prompt, professional, reliable service. Will definitely use again.
Damaris H.
09/01/2021 12:00:00 SA
Thank you guys so much, everything about Cisneros was great, from the initial call, to setting the appointment and even once Victor got to my house. The communication from start to finish was excellent as well. Victor went over all my options to fix and what he recommended would work better. Hopefully I don't need to call them again but if I need a plumbing fix I will be calling them. Definitely recommend to anyone who asks.
Stephanie R.
04/10/2021 12:00:00 SA
We've used this company in the past - unfortunately things have gone from a mom and pop business to a corporate business feel. The technician that came out jumped right into trying to upsell- he was like a used car salesman- no care , just wanted to make the sale. When I asked him why the price had gone up so high, Galviz (the tech) responded with woman don't you know prices have gone up. Really? That's how you talk to a customer?
He snaked the drain once, then left. I wish we had noticed that.
Flash forward to five days later, called to get the plumber back since the clog happened again. I had to call 3 times to try to get someone to come back. The one availability given wasn't something we could do so was just told ok sorry and that was that. Super disappointed and what a waste of money. Btw, a simple snake job now costs $235. For a shitty job.
* company called and offered to refund my money if I retracted this review. Shady business practice. Be aware.**
Very professional, easy to communicate with, friendly, and solved my plumbing problem.
M S.
10/04/2019 12:00:00 SA
Needed a plumber asap, gave them a call and they arrived within the time window expected. They did the job quickly and efficiently. Would definitely call them again. Recommended.
Guillermo and Sergio provided excellent service. They were extremely knowledgeable, courteous and respectful of the property.
Joseph and Trevor were amazing. They came quickly and helped me with my choice on repairing my sink. While others have suggested I remodel they came in to tell me what my issue was repairable. Very professional and helpful in everything. Thank you for everything! Always using their service for all my plumbing needs
I am doing this review for my boyfriend.
Carlos wants to thank you so much for doing the job in Victorville on Thursday on July 21.
Your business was on it.
He spoke to you on Wednesday, you guys came out on Thursday.
You save Carlos a lot of time and money. He lived an hour away from his home that he's renting out and he is so grateful for all that you guys have done.
He appreciate you.
We do recommend your business to anybody that's looking for a business !
Take care.
Great service! I had a sewage backup and they came in the middle of the night when I thought I had lost all hope! Juan came and saved the night/day! Super professional and was able to explain to me what was going on. I would recommend to anyone needing any type of plumbing work.
We have worked with Cisneros Bro's for two years now with issues outside. This time around we had a leak inside the house under our kitchen sink. We called Cisneros Brothers again, this time we were sent James. He was wonderful. He listened to us and discovered it was more than just a simple leak. Turns out we had waterheater issues that affected the kitchen sink and washing machine. Too much pressure in the waterheater. We actually needed an expansion tank on our waterheater. He fixed and tested everything quickly. James is very professional. He knows what he's talking about and gave us lots of tips. Super happy now and very thankful that Cisneros Brothers worked quickly with us in sending us help. Thankful for James!
Tom S.
05/11/2023 12:00:00 SA
The hot water heater leaked water everywhere. We cleaned up the water and drained the tank. We immediately called Cisneros Brothers and they were able to come out that afternoon and take care of the situation. The old hot water heater was removed as well as the old solar water tank. They recommended putting in a tankless water heater. Within 24 hours the new Navien unit was installed and the old hot water tanks were removed and everything was cleaned up to our satisfaction. The guys were very helpful and treated us with respect, even though we had many questions. We highly recommend Cisneros Plumbing.
I was very pleased with the services they were right on time clean and very professional we will definitely use Cisneros brothers plumbing again for our needs in the future
Denia A.
02/03/2021 12:00:00 SA
Fast service! Called Zed came and took a look at the kitchen sink and was able to tell us what the issue was. They gave us three estimates. Very knowledgable and friendly. Followed all covif precautions.
Last night at midnight a water line burst in my restroom and I had to run outside and cut the water off for the house. I called Cisneros Brothers at midnight and they answered and set an appointment for today. My husband, a 100% disabled veteran just had an amputation at the VA and couldn't do the repair. Today Alex showed up, replaced the line, fixed the washers and and THEN.. said no charge..we thank your husband for his service. I can't even believe how extremely grateful and appreciative we are for this act of kindness.
Alex did an amazing job and I will always use this company for all plumbing work in the future! If you want a company with outstanding work and amazing ethics..Cisneros Brothers is definitely that company.
Cisneros Plumbing came out on a Sunday, the only '24 hr' company that was willing to. Tech -Gabriel was on time, professional, courteous, quick and efficient! 5+ Stars for service.
Company is a little on the high side for pricing, but I was willing to pay for the leaky issues and the fact they came out much earlier than anyone else was willing to. If you have a leak or issue that needs to be resolved asap- I would recommend and use again.
Rony C.
04/06/2021 12:00:00 SA
Don gave me great service and was very easy to work with. Made me feel comfortable and educated me on the system in my home. Definitely will call them again for future issues. Very reliable.
Joseph A.
12/09/2018 12:00:00 SA
Wish I could share a good experience story about this company. But they left me in a big lurch this past Friday. I was having a big party and called Thursday and made arrangements to have my septic tank pumped on Friday. And since I was going to be at work during the time they committed to coming to perform the work, between 12 and 1, I asked if I had to be home for them to do the work. The young lady said, No, just as long as we have access to your yard. Bear in mind, she made NO mention of their company policy of calling the next day/morning and getting final confirmation to get the service promised. And also bear in mind, I teach a first grade class and am not even supposed to be on my cell phone and had I known that this was their policy, I would have called them first thing in the morning to confirm. But no mention was made about the policy until they realized that they were the ones that screwed up. Well, thinking that the work had been done, I went to the bank after work to get the money to pay for their services. When I called to make sure that the work had been done, I was told that since they could not get ahold of me on Friday morning that they did not dispatch the pump truck to my residence to do the work. At that point, I was livid...not knowing what I was going to do. So there I was with a big social event scheduled for Saturday thinking that I was going to have to cancel the party entirely as I did not want to run the risk of holding the party and having it interrupted with my septic backing up. How embarrassing would that be? Well, the best they could do was offer to come out at 7:00 a.m. the next morning, the day of the event, and I was going to have guests arriving at 9:00 that morning. Now my guests get to smell crap during the time they arrive....Forget that!! I took the appointment, but was still going to look around for someone to do the work that day/night. Well, thanks to A&A Septic Service (Julie), they went above and beyond their call of duty. They were willing to send a couple of workers who, after their last job, came to my place....and finished the job at 1:00 a.m. in the morning. Rest assured, I went to sleep knowing that the job had been done and that my party was still going to go on thanks to A & A Septic Service. Will NEVER use Cisneros Septic again...nor will I EVER recommend them to be used by others. A & A Septic is the place to go if you want a company who is still interested in maintaining good customer service. Never again Cisneros Septic Service!!!
Fabian P.
02/11/2020 12:00:00 SA
They were my second call after I had a hunch.
1st company I called right away trying to sell me a brand new water heater over the phone!
Roy came out and had this bad boy working in under 2 hours! Thanks again guys I knew I would be taken care of
Called Cisneros Brothers Plumbing to check a hot water problem under the kitchen floor. Daniel from Cisneros explained the problem and recommended a complete repiping. After talking to him I agreed, when they started the job everyone wore shoe covers and put down runners and plastic to protect everything. After completing the job they cleaned up really good and not only I was impressed, so was my wife.
We received a new kitchen faucet as a gift.
They are professional, courteous and do an excellent job.
My experience with Cisneros Brothers Plumbing was excellent!!
I highly recommend them!!
Jessica T.
02/08/2022 12:00:00 SA
Great professional and honest service!
Went above and beyond to help us. Gave us options and explained our situation clearly so we knew exactly what kinda service we needed.
Angel and Christian were awesome.
Thanks guys!
What we were expecting to be just a normal pump for our septic turned into much more. The supervisor came out and explained to me the issue of not being able to get to both sides of our septic to pump and what they can do to fix it. Him and his team were here working on our septic when they said they would be here (even earlier on some days) and completed the job beyond our expectations. His crew were friendly, knowledgeable, and always kept us up to date on what they were doing. My wife and I are beyond happy with what was done and very impressed with how professional they all were. Thank you to all of you for the hard work and excellent job.
Tiffanyy L.
07/06/2023 12:00:00 SA
Gustavo and Jesse were punctual and pleasant to work with they went above and beyond to make sure I was satisfied with work done! The work was done quickly but thoroughly and left area as clean as was when they arrived. Went extra step to ensure had no other problems while there were here and even reset garbage disposal that one of kids dropped something in as courtesy.
Great service don today @ Mobil station/ corona
By Roy and Joan keep up the good work deftly we call you agin
Hassan H.
04/07/2018 12:00:00 SA
From the moment I called Cisneros Brothers Plumbing was excellent! They explained everything in detail regarding the replacement of the water heater, permits from city, earthquake straps, capacity of water heater, warranties etc. I liked them so much I had them install a new garbage disposal and fix my leaking shower. Everything was fixed and saved me time and money. Isaac and Ivan have made me big fans and I recommend to anyone in the high desert area of Victorville/Apple Valley area.
Gabriel was extremely thorough and knowledgeable!! I look forward to working with them in the future.
Aaron G.
07/05/2021 12:00:00 SA
Been having issues with insurance and wanted someone to come look and address our issues and get a second opinion. Anthony and Angel came out and helped find the problem and answer any questions and the right way to go about it. Would recommend them to anyone and will do future business with them.
Mary A.
07/06/2020 12:00:00 SA
Thomas replaced outdated leaky faucet. He was professional and courteous.
All work completed promptly and efficiently.
I would highly recommend Cisneros Brothers.
Pritesh S.
07/07/2023 12:00:00 SA
Joseph was great to work with. He made us understand the complications about the work and what will be the best solution for the problem. I will definitely call the company again for any future plumbing issues.
Pheng U.
12/12/2015 12:00:00 SA
They were fast to respond but priced they charged me for inspection was high and the price they gave me for a new water heater was also high. But luckily I called around and found a cheaper company that would install next day for way less.
Mary W.
04/12/2019 12:00:00 SA
I have used this company for years. They have always been quick to respond and efficient. They do a great job! I just can't believe how much the prices for plumbing have gone up.
Erin B.
04/09/2021 12:00:00 SA
I got an appointment right away. Same day since by chance they were already going to be working in my complex. They were fast and friendly and they did a great job! I would highly recommend them. I'll definitely hire them again in the future.
I reached out to Cisneros due to a small leak in our bathroom and some one was sent out the next morning. Daniel C was earlier then expected which was wonderful! Daniel explained to me what was causing the leak due to the pressure and the regulator needs to be replaced. Daniel was very thorough on explaining the outcome of our issue is not addressed soon. Due to the price quoted (due to moving up to the high desert) we will have to schedule that in the future. Daniel C was very professional and answered all my questions and concerns. When I call to schedule the repair I'm hoping I can request Daniel C!
So I used Cisneros a couple of months ago and was satisfied with the work done. But as time had passed, I realize that the additional money I was charged to replace the pressure regulator turned out to have been for naught. I was told it would solve the issue of being burned in the shower should someone else turn on water in the house. It did not! Recently, my water heater went out. I called Cisneros again and was told a tech would be out between 12 and 2. At about 2:15 I received a call from their dispatch that the tech was delayed by about an hour. Ok, I understand how that happens. Tech FINALLY showed up at 5. Not 3 or 3:30 as I was told by dispatch. It wasn't even the tech I was promised would be out. Daniel informed me, with a smile on his face, that a permit is required. At 5:00 PM. Seriously? No one had the decency to mention this earlier? If they'd shown up when they were supposed to, I may have been able to acquire it. Daniel obviously found some kind of humor in the situation especially after I mentioned that I had to take a day off of work to deal with this. All he could say was I'm just the tech, what do you want me to do? Maybe have some compassion and offer help instead of being a smart ass would've been nice. Aside from needing to contact them to do something about the pressure regulator, I would never recommend this plumbing company to anyone.
Justo G.
11/06/2022 12:00:00 SA
Cisneros Brothers Plumbing was great. From the moment we spoke to them about making an appointment they were very informative, helpful and communicative. We originally had a plumbing company come out form our home warranty and the only option we were given for our kitchen sink that wasn't going down was to break up slab and dig up the pipe and replace it. So we called Cisneros Brothers and they were able to quickly make an appointment and came out the next day. The technician was very informative and gave me different solutions based off my plumbing issues. They ended up sending out a supervisor to do a camera inspection and the supervisor from their restoration side to test and ensure we had no water damage. They provided us a solution of being able to Hydro Jet our line and ensured us after testing that there was no damage to our home. They even did a walk through of our house and checked all our plumbing for us. We even had them replace our water regulator which they gave us a reasonable price and got everything done the same day. They had 3-4 employee on site working on our house which was great. Definitely will use them in the future and recommend to friends and family.
Cisneros Brothers Plumbing did a great job. They have an awesome rep who was able to get us seen just a couple hours after I called. Daniel C and AJ were very polite, informative and honest. They were able to fix our leakage in a couple mins and fixed our headache. Thank you once again! Awesome service
Great employees... hard and fast workers. I've used them a couple of times so far... everything has turned out great so far.
Prices are great on SOME services... but on others... they're OFF THE ROOF!!.
Example: to pump my septic, $350 (including digging)... that's a great price.
However... to pump & shock my seepage well/ PIT.. charge was $1,600.00. I called around and found another licensed plumber that came and did it for $850.
A coupe of years ago, my thermo-coupler on my boiler went out... I bought the part & they replaced it for $285 I believe. But to lift it in place, connect the pipes and mount it, they wanted to charge $1,800.00... found someone else to do it for $250.
Tip for Cisneros: I don't know why or how you set your prices for SOME services, but when there's this much gap between you and other licensed plumbers... there's a problem there.
Tip for customers: what ever service you need... I'd recommend to call at least 3 diff. Licensed plumbers and get a quote for what you need... you might be surprised at the difference in prices for the same service.
I'll still use CB for future needs... as long as they're the lowest!
There was a leak in my kitchen Christmas morning and I tried to resolve the leak on my own. Enough time had passed for me to realize that I needed assistance. Upon calling Cisneros Plumbing I vented to a representative who then communicated the help I would need.
Chris A. was the assigned plumber. He did a wonderful job explaining the root of my sink problem and offered options to get it fixed. He was well-spoken and clearly stated what the problem was and how it could be fixed. I didn't feel dumb and actually learned a few things. He informed me of services that can be done through Cisneros' plumbing and I kindly opted to consider for the new year. There was no pressure to purchase anything other than the services provided to help fix the leak. Additionally, he made suggestions that would improve the plumbing in my home.
He did a wonderful job from start to finish, cleaned up after himself well, and has great customer service. I contacted Cisneros plumbing in previous years and I now know I can rely to call them again.
Just over 1 year paying them for the kitchen faucet and the work and the faucet bad and leaking already never use these guys they buy the worst faucets!
Vincent M.
01/09/2018 12:00:00 SA
So I had a serious water main break in my foundation of my home! Called a few plumbers that were local, Cisneros seem to be the only ones willing to work with me and get my problem fixed, in a quickly and professional manner. As I come to find out this repair would be a costly one! After speaking with their representative DC, he was able to find the right program to get my plumbing fixed. DC was very up front and even came by to go over specifics about the repair.. So a crew of 8 guys came to the house, they were all professional and courteous, you can tell they took pride in their work! Andy, Juan ,Daniel C, Gabriel , Elijah ,Chad Wayne,Kealoha , they came in with a plan and had my home repiped and working by the end of the day..these fine men did clean excellent work! Andy even came back an hour later to make sure everything was working properly!! And it was! Thanks Andy! As a small business owner I can say these guys are the best at what they do!! Thanks Guys P.S. I love the sink!!!
Nadia M.
02/04/2021 12:00:00 SA
They were very friendly and customer service oriented. They had appointments available with in a day. They explained what I needed to know about my system. I Recommend them
Spring F.
07/12/2019 12:00:00 SA
Dear Yelp viewer's,
I want to thank Carlos from Cineros Brothers Plumbing for reaching out to me. My problem was quickly resolved and with no hassles. Thank you so much.
Loved that they were on time very helpful. He explained my options and completed the work in a timely manner he was considerate of my time and payment.
I am beyond impressed with all the services we've received from Cisneros. Joseph and Daniel are awesome and extremely helpful and proficient! I will be returning for all my plumbing needs!
Cisneros is the best. This company is professional and does first class work. They make good recommendations for equipment, and stand by their installations. They are user friendly and staff are easy to talk to and work with .
We recently used Cisneros Bros. Plumbing for a leaky pipe and stuck shower valve and I was extremely happy by their service. Max was very attentive and thoroughly explained the whole process answered my questions along the way. He was awesome .Angel assured us with the restoration of the damage leak, and called me back immediately when I had a concern. The are very thorough throughout the job and did not cut corners during the process. I have rarely seen a company care about customer service like Cisneros Bros. I work for a financial institution who is committed to excellence and being the best in the business. Cisneros Bros. Has that same commitment. I was quite shocked. I love their service and commitment and we will continue to use them for plumbing needs. They are great partners to have for your home needs. Thank you for a great job!
terrible co and extremely expensive- if u are a senior they reem u thinking u r stupid. reversed hot and cold under sinks - how stupid is that? then leaked under each - took 4 days to come back. dont waste tour money hire real professionals!
I was very happy with Cisneros Brothers. I did not feel pressure to do more than might be needed. I feel they were honest and very quick and did a good job. I will have them come again and hopefully not wait 10 years again.
Eric and Rogelio are excellent, came out on a Sunday at 8:00 am as promised... So now my house is no longer backed up with sewage water! My septic tank has not been serviced in 25 yrs because I didn't realize had to be done to keep working. I kept plunging toilets until realized wasn't working as every time I turned on water it would come up in the toilets, shower and tub Running out onto the floors of my home I though it was an inside issue but thx to Cisneros Bros techs Eric and Rogelio my drainages are like new/ got the swish sound from toilets and water draining quickly from tub again before they were even finished. Very very hard workers- put down tarps too so dirt wouldn't disturb the look of my rock. I have a lot of tree roots so am going to have risers installed for ease of access in the future. it just makes since because won't have to dig at all next time!! :) I'm so glad I called this company and people out there let me tell you when they say they come out on Saturday and Sunday they do and not charge extra for that! They are impeccable make sure tidied up my yard before they left and I can't say enough about them Rogelio and Eric thank you For your hard work and putting up with me so much today and all my questions which you answered so well and showing me on vide what Pipes look like inside and also I now know what type of septic tank I have and also that I have a pit which didn't know either. I will get myself septic tanks serviced from now on regularly...don't ever want to go through what I just went through the last few weeks in this house. However if I mess up again and go too long or have any issues at all this is Narrows brothers other people to call especially Eric and Rogelio. Very professional very hard-working. Thank you!!!
Florence S.
07/06/2021 12:00:00 SA
We had a septic system clog and as soon as I noticed I called Cisneros Brothers. They had a next day appointment that worked perfectly with our needs.
They arrived at the early part of the appointment window and that was nice. We didn't have to wait around for them. We had a call letting us know who was coming and when. They also sent a text with the guys picture and what to expect when they got here.
Jeffery and his helper were great. They explained everything and didn't mind me or the kids watching what they were doing. They noticed we had a broken lid on one tank and had a replacement here before they finished pumping. They guy who brought the lid was very polite and nice too.
When they finished everything looks like they were never here. They cleaned up everything and it looks like they were never here. I was worried about a mess, but they did a great job.
They also let us know about other options we could get to help our system. Jeffery told me what to do to prevent septic system issues.
Overall I would use them again for any plumbing needs. Thanks guys
Love these guys. They are on time, reliable, and very competent. We have used them over the years. We would not trust anyone else.
We just moved to the area and discovered our toilet in the master bathroom was clogged. We called this company and they were professional, quick to schedule and have great follow up. The technicians were knowledgeable and fixed the problem quickly. Thank you so much!
Braian N.
09/10/2021 12:00:00 SA
Cisnero's bros customer service is phenomenal. This is the second time I've had my septic pumped by them and let me tell you these guys know what they're doing. Super professional and courteous. Derek and Guillermo made the whole process super easy, showed me on the camera what the pipe looks like going back from my septic and pumped it empty. They took great care to not mess up the grass and serviced my house like it was theirs. 10/10 I'll be using Cisneros bros exclusively for my plumbing/septic needs.
They arrived in a timely manner and in the time frame given. Extremely friendly and had great attitudes. They were great with our pets and went above and beyond to get the job done quickly and correctly. Kyle & Gabriel we're excellent!
Freddy G.
04/06/2020 12:00:00 SA
Great customer service, you can tell these guys that come out really care about their customers, Roy was excellent.
Ericka D.
06/05/2023 12:00:00 SA
My parents live in Hesperia and I am several hours away. They have one bathroom and the tub faucet broke so they could not shower. I was able to get same day apointment and repair within hours. The technician that arrived (Gabriel Figueroa) was kind with my parents and made sure to keep me informed when he was on his way, after looking at the faucet and again when he was finished. It means a lot to me to have this type of service and support for my parents when I cannot always be there to help in person. Everyone was pleasant to speak with from making the initial call to request service to closing out my invoice. I highly recommend this company and Gabriel.
Cisneros Brothers is the best in High
Desert. I have used them on more then one occasion and they are always professional and nice to deal with. I had another company work on my house due to home warranty and they made everything worse. After three days with no water, I called Cisneros and the had the problem fixed in one day. Thank you Victor. Kelly Denny
Tammie C.
11/12/2022 12:00:00 SA
I called Cisneros Brothers plumbing to come out and give me an estimate/quote on a bathroom (bathtub) replacement on the tub and shower combo, This was the 4th company I had come out to look at the tub/shower. Cristian was the one to come out, He and his guy come in very pleasant and friendly, look at the tub/shower then conduct a whole house evaluation Checking all the plumbing fixtures even under the house, after this Cristian goes over some of the options they can provide. One of which was to completely tile the shower area and replace the tub, I figured this was the best option for the way my bathroom is constructed. and better fit. No other company mentioned tile work, Cristian, explained to me they could arrange all the demo installation of new tub and tile guys that could do the job, This suited well as it was one stop and done no need to look further for another company, Everything handled and billed through Cisneros Brothers, Demo started and I was able to pick out the tile, Cristian Over seen everything as well as Gustavo, calling me daily to make sure everything was up to my expectations, The tile guys that came in were just as professional and pleasant, (Humberto)
In the end the job ended on time and at the price quoted. I can not say enough for the skill, quality and professionalism that was provided. I highly recommend Cisneros Brothers plumbing ,
I was refer to this company by many people & actually the were very right that they do a good job & very satisfied with the services and customer service. Everything on point!
And the gentlemen that came to my residence by the name DANIEL C. was very nice and explanatory with my our problem. For a moment it felt like you have a family member coming and fix the problem. thats how comfortable he made us feel.
A thumbs up for Cisneros bro'
Zack S.
07/01/2020 12:00:00 SA
At first I was very happy and impressed with this company. My water heater went out on a Sunday. I called this company to see if they could have someone come out and service it. I was so glad that they were open. The receptionist let me know that there would be a service fee charge of 125.00 due to the fact that it was a Sunday. I was so desperate at this point so I agreed and waited up for them to get there. Hours went by and with no update I called back and unfortunately their service technician was still working on another job. By this time it was almost 9:30 pm. So, I decided to just have them come out the next day. The technician was at my door at 8:15 am. He walks into my garage and before he even looks at the water heater he tells my wife (who is holding a baby) he knows what the problem is. He then proceeds to tell her that a part needs to replaced and that it would be $750.00 with no guarantee that it will even fix the problem. He then says that there is a second option that they could do, which would be to completely replace the whole water heater for $3,500.00. My wife then calls me to explain everything and when I mention that I will just do it myself the technician started to act very suspicious. He then tells my wife that he will write the quote up for her and then he got into his vehicle and left. It made my wife feel very unsafe and uneasy.
To put it into perspective. A new gas water heater is about $500.00. How can a part be $750.00?? Within 5 mins of searching on YouTube. I found what was wrong with the water heather. I went to home depo and the part was $11.00. I went home and replaced the thermal cupler and the heater turned right on.
Overall, I would NOT recommend this company to anyone! They are a complete scam and will take any chance to rip you off. Do your research and find a good hcompany.
Responding to Jose's statement: First of all, I don't know how you would have sent the quote via email if you never asked for my email address. Secondly, we have video footage of the whole incident and would love to share it with you so that you can train your employees on how to do a proper inspection. Your employee never tested or even touched the water heater. I'm not sure how someone could assume what is wrong with a water heater by just glancing at it for a few seconds. Due to the fact that I fixed my own water heater in less then 10 minutes for $11.00 with zero plumbing experience and your employee quoted us $750.00 to fix it and $3500.00 for a new water heater just shows how unethical your company truly is.
I highly recommend this company. I made an appointment for a week later but during the week the septic issue got worse. I called and explained it to Nicole who was sympathetic and understanding while still being very professional. She said she would call me back and she did..the crew would be there in an hour!! Jeffrey and Alejandro arrived early and went to work right away. They gave me explanations of everything that was happening and possible issues. My system was full and clogged so it took longer than expected and the company needed to send another crew. The three guys who came out were awesome. Thank you Derek, Jeremiah and Roy, fantastic job! They finished the job, took pictures and explained everything in detail. They cleaned up the yard perfectly and fixed all the affected landscaping. All throughout the work the guys would let me know other products and services I could buy to improve my system. I am so happy I called this company. I will use them again for all my septic and restoration needs. We
Suzy C.
05/11/2022 12:00:00 SA
Eric was very professional and friendly! Very knowledgeable and was willing to answer any questions I had and share tips on how to prevent future clogs. Worth every penny!!
Gor K.
05/04/2022 12:00:00 SA
Wants to charge me for an estimate. Won't even take pictures for a ballpark estimate over the phone. Scammy from the jump.
I've been using Ciscenors plumbing for at least 15 years and most recently this past week. They have always been reliable, efficient and friendly. From broken pipes to leaky faucets and replacing two of my water heaters, they've always been consistent and trustworthy. They exude confidence that they can resolve any problem, and have. I have no reason to go anywhere else.
I called yesterday to see could I get someone to come out and give me an estimate on my bathroom sink they sent someone out the next morning very good customer service over the phone Daniel M came out he explained the problem to me very well gave me a price even talk to the owner for a while which was very good Daniel very understanding with the owner he was very professional his work was excellent he gave me an estimate of time it would take him done it in that time good job it's not like he was rushing to finish he took his time with it he knew what he was doing and very friendly and the work was awesome I will use Cisneros Bros Plumbing from now on and if Daniel m is available please send him but I am sure your other employees will do a good job too thank you
Jimmy N.
05/11/2022 12:00:00 SA
When a shower valve staring flowing cold only, we gave them a call based on Google reviews and ratings. They were very responsive and were able to get someone out accommodating to our hectic schedule. Cristian and Eric not only addressed our every concern with the shower, but also snaked a drain that we had noticed odor from recently and replace an aging disposal that was probably from when the home was first built.
They did a thorough overview of all our plumbing and provided care options and pricing that was affordable. We asked about septic pumping having not done it since we bought this house and within a couple days they were able to get someone out to take a peek, since we were still noticing odors. Christian was sent out to not only pump the tank, but also ran a camera and gave us insight that our seepage pit was 2' from the top and showed us the camera feed.
We took an upgraded approach, as we plan on being here for a long time, installed risers and a filter (Angel and Rojelio were great and made quick work of those!) and decided to replace the aging pit with a longer lasting much more solid option than the brick pit that was mucked up after all these years and near collapse. Roy came out and explained our options, from budget conscious to premium, and was very knowledgeable and professional. The whole crew was top notch and they definitely know there stuff!!!
Erik E.
11/11/2021 12:00:00 SA
Wow! Let me preface that I rarely ever leave feedback or comments, but I had to after my experience with Cisneros Bro Plumbing. I never would have imagined how easy and fast removing and updating/replacing a water heater. I was amazed at how quick they dispatched someone for a walk through and was able to get the job down within a week. Dale was the lead on the job with their team they were amazing, fast, and friendly. Dale explained all the available options, and not once did I ever feel like they were upselling me. They removed the old water heater, and we selected a higher end tankless water heater which had to be installed in a different area of the house. All the work was detailed in the invoice, and we did not pay until we were satisfied. Dale ensured that everything was running smoothly before even talking about payment. The water was off most of the day but that was expected when working on something like a water heater and they even offered to grab a few gallons for us while we waited. Installing tankless water heaters is rather expensive but even though the price was expected the service and collaboration was a pleasant additive to the install. The installation included permits which Cisneros included pulling the permits from the county and planned the inspection (which is still pending and schedule for 11/16/2021). I normally expect delays to happen in any construction or repairs but this was the smoothest experience. Dale with their team were amazing and courtesy. We were able to enjoy hot water by the end of the day. Day one after the installation my mother complained about low pressure in the kitchen faucet. Concerned I contacted Dale and they showed up that day and fix any issues. The low pressure was just a simple flush, and it was remedied by the end of the day. Being that I don't live at the property, and this is my mother's home it was assuring that when I called Dale made time to check out any of the issues and resolved them quickly. Thank you Cisneros!
I really do not have the words to express my gratitude towards this company.
Cisneros Brothers Plumbing:
I commend you for your hard work and dedication.
Your steadfast devotion to duty was beyond exemplary.
My family and I cannot thank you enough for your extensive work to repair and repipe our home.
We were having back to back issues in our beautiful home and we were losing hope.
Things seemed terrible and you all came through with a full staff of diligent professionals. They came in focused on the dedication to their craft.
Your team brought us comfort and allowed us to feel safe knowing that things were going to be ok. There were holes everywhere I was panicked, the water was coming up from the concrete in the garage and you all made it look like it never happened.
You saved me money, repaired, troubleshooted our faulty water heater, replaced my septic tank lid, and pumped it clean.
You installed our Halo 5 water treatment system and now thanks to you we have delicious drinking water.
Words cannot even say.
May you continue to Succeed, Thrive, and Please maintain your incredible work ethic and dedication.
Thank you Cisneros. God Bless you.
Second time using these guys and was impressed by technician knowledge and competence each time. Very reasonable rates too. They came out within 45 minutes of calling in. My home warranty told me I would hear from the assigned contractor within 24-48 hours! No thanks, cancelled the request and now will cancel the service!
Brian S.
06/02/2022 12:00:00 SA
I called Cisneros Bros to come out and help me set my new 400 lb cast iron bathtub and shower pan for my bathroom remodels at my home. Gabriel was very knowledgeable and a diligent worker as he began his work. He walked through the entire project with me and prepared several estimates for different options he suggested for my particular scenario. We agreed on the price which I found to be very fair. Gabriel never tried to upsell or pressure me with any sales tactics he just presented several options from his professional experience and explained the pros and cons of each. During preparation for the bathtub install Gabriel decided to run his camera up both drain pipes just to make sure. Thank God he did. This is where hiring a professional like Gabriel pays huge dividends. Sure enough there was a break in my drain line about 4' back under the slab. If he would not have gone the extra mile to check this first I wouldn't have found out until the 400 lb tub was set, the walls were done, all floor tile done and my kids tell me Dad the bathtub isn't draining. Gabriel saved me probably $10K or more in repairs and earned a customer for life. Thank goodness for his foresight. The additional repair was a modest charge as well. There was no we got you where we want you, now we're gonna pour it to you even though I would have had little choice but to say yes. The next day Gabriel brought Tony to help with the heavy bathtub and to jackhammer out the floor and repair the drain. I have worked in construction for over 25 years and I wish I could find young guys with as good of an attitude as Tony. He was filthy dirty, sweating, digging, jackhammering etc and every time I went to check on them he had a big smile on his face and talked about how much he loved plumbing and wants to get better and better at his trade. He was getting me fired up. He also told me about Cisneros Bros septic division which I was unaware of. He broke down all of the things I should probably get done with my septic system while I am doing this remodel. I agreed and will be calling to schedule that additional work soon. Overall I couldn't be more pleased with Gabriel and Tony and the entire job. Cisneros Bros is lucky to have talent like that at their shop. I recommend them unequivocally.
I have nothing but good things to say about the technicians that came to empty my house's septic tank. David, Steve and Jose did a great job explaining every step and really put me at ease from beginning to end. I wasn't sure what to expect this being the first time I've had to get this type of service. Thank you so much Cisneros Brothers Plumbing.
I called for a camera inspection on my drain pipes. They were very prompt and nice from the office staff to the field personnel. Reasonable prices and Daniel and Gabriel (the technicians) were very friendly and knowledgeable.
Excellent business practices
My property manager called Cisneros Brothers Plumbing to fix the hot water heater....At the very least Cisneros should have taken pictures of the hot water heater to show what kind of damage he found when he arrived. Then we would have known if it was the renter.
At the present time Jose and I are in communication to learn what happened to the hot water heater. Jose, thank you for responding so rapidly. Be assured that once I see the before pictures I will change my rating.
I have spoken to Carlos at length and I am impressed with his willingness to research the problem and figure out how resolve the issue. At this point I would hire Cisneros Brothers in a heart beat for any plumbing job.
Belle
I've used Cisneros Brothers twice in the last month for two different issues with the kitchen sink. The quality and efficiency of the team is great. Very pleased with the timeliness and professionalism during the visits.
We had a pipe burst under the kitchen floor and Cisneros Brothers did a fantastic job with the repair. DJ and Gerry did an amazing job and were professional, courteous, and very thorough. Can't recommend them highly enough. Thanks again guys!
Call them out because had a major clog up in the restroom on my second story home Tech that came out didn't know what the problem was said something about breaking the stucco on the outside of my house out or running a camera through the pipe or once the water subsided he can come back out . one of the comments initially made was I should take a match to the house then prior to him leaving he once again said I should take a match to the house I found this completely inappropriate I was under enough stress with the toilets being blocked and my ceiling in my kitchen leaking because of the Overflow needless to say I didn't call them back out when I did call to talk to the owner the office did everything they can to avoid me speaking with the owner finally they put me through to a manager by the name of Marco who also refused to put me through to an owner as such I called another company out diagnosed the problem immediately without issue and I'm happy as ever no need for a camera no need to bust out part of the walls in my home I would definitely not recommend Cisneros Plumbing
Lopez A.
03/11/2023 12:00:00 SA
Rex the technician was very helpful and took his time to explain everything. Highly recommend!
Gentlemen came to diagnose a water heater pilot issue, within a few minutes said the problem would be $750-3200 to replace a faulty part or replace water heater feeling like this was a scam looked into it myself.
After doing research & asking around thermocouple was purchased & replaced costing a total of $11
This technician tried to take advantage of a women at home with a toddler to make a quick profit
Horrible technician & company
DANGER BE AWARE
THIS COMPANY IS NOT OUT TO HELP YOU
ONLY TO TAKE ADVANTAGE OF YOU
I have found a new plumber for life. Daniel and his coworker were amazing. They went above and beyond taking steps to resolve some challenging plumbing issues I had. It was so refreshing to have someone be so focused on doing high quality work. No cut corners. Fair pricing, prompt completion, flexibility and professionalism. Call on these guys with confidence.
Sharon E.
02/05/2019 12:00:00 SA
I have requested an estimate from this business twice, the second time I was told they would contact me later that day. It has been over a week now. I shall take my business elsewhere
Our go to plumber moved up north, so when our first plumbing issue since his move showed itself yesterday morning I had no idea who to call!
I looked on YELP and found Cisneros Brothers Plumbing. Because of their great reviews, I gave them a call.
They were able to work around my work schedule to give me a same day appointment. They gave me a 2 hour window, and were here a few minutes before the earliest time given.
The office gave me a call to let me know they were on their way.
Less than an hour later, my issue was fixed for a reasonable price!
Now I just have to let my wall dry out and get it fixed, which will probably cost more than the plumbing issue that caused the wall damage in the first place. Ain't life funny? : /
Grace W.
07/01/2020 12:00:00 SA
Alex Guillen arrived at our home & was professional & honest. He put a full days work in, provided a thorough explanation of problem, did trouble shooting for accuracy of repair. We will definitely be using Cisnero services, we were fearful due to the fact it was a leak under our newly layed concrete, but the job was done with finesse & we're happy customers
Grace & Jerry G
I bought my house and needed my showers fixed and sinks checked . Juan Carlos ( J.C) was the plumber that was sent and not only did he installed new pipes but he actually took time to show me the main shut off valves ( been a female us ladies don't understand how important this is ) thank you Juan Carlos for your professionalism and job performance! Highly recommend him he left the job site spotless
Chris M.
06/08/2019 12:00:00 SA
I have a shower valve that needed replacing. Cisneros Bothers were on time and did the job right. I felt their prices were fair and their workers (Galviz and Rex) were professional, knowledgeable and polite. I would definitely call Cisneros Brothers again for a plumbing issue down the road. I am confident they would fix any issue, should one arise.
(Side note, their dispatch center answered quickly, even after normal business hours- - REALLY CONVENIENT!)
Chris
Tom S.
02/06/2021 12:00:00 SA
Top notch service. These guys know what they're are doing, very professional and respectful and went above and beyond to clean up their work space. Next time I'm too lazy to do it myself, I will most definitely call you.
I had the opportunity to work with Alex from Cisneros Bros. and he was able to locate a plumbing issue that I originally thought would cost me tens of thousands of dollars. Instead Alex was able to locate the issue with state of the art plumbing technology and it saved me a lot of money. There are two things I learned working with Cisneros, one...always get a second opinion on any repair work and two...call Cisneros when you want the job done right. Cheers!
Michael V.
06/01/2022 12:00:00 SA
Great service. Victor, the plumber that came out, was communicative and explained everything clearly. Will definitely use them for all plumbing needs in the future.
Ethan H.
09/02/2019 12:00:00 SA
Very professional, extremely prompt, and I'm happy with the outcome!
The problem: I had creased and broken a line to a spicket on the outside wall of our house (100% my fault, I'll admit it). These guys were friendly and very professional from start to finish. This is very important to me since my wife was the one home while I was at work. They made her feel comfortable and were extremely courteous (i.e. wore plastic booties so as not to track through the house, accurately explained the problem, solution and price). The price was reasonable. They were able to cut into the wall from the inside (easier to patch) and fixed the problem and were gone within 2 hours of me calling!!
Downside: they did try to up-sale by offering their filtration system and offering to fix a problem, which was a non-problem in my opinion. But, who knows? Maybe in a year I'll get back on here and express my regret for not taking them up on the additional offers.
I will DEFINITELY call these guys again if needed, and have already recommended them to family.
Scheduled an appointment for today and was told a time frame. Waited all morning for them and they never showed up.
After speaking with the front desk, the clerk responded that they were busy.
Don't waste your customers time and leave us hanging when we have a scheduled appointment.
I will NEVER call this business again. Incompetent and lacks basic customer service skills. Do your self a favor and call Beaman brothers.
Jon D.
11/11/2022 12:00:00 SA
On Nov 8th, Cisneros Plumbing (Tech Chris) came to my house due to a strong odor of rotten eggs coming from the plumbing in my laundry room.
The technician did some trouble shooting in order to locate the issue. After some time had passed, it was determined that the work needed to be completed on the following day.
Chris returned the next day and did do diligence to resolve the problem. Thank for a job well done and for the dedication to fix an annoying plumbing issue. Jon Daymen
I called Cisneros Brothers, and they responded to my request quickly. They came out and assessed my situation and got to work as I had issues in my kitchen. They sent out a gentleman by the name of Angel, and he took care of all my issues. I just told him what happened and he took care of the rest. Very very happy with their service as he brought out a crew and got to work. The whole team was great!! Thank you.
Pleased with there work. Not happy about price but needed it done and after getting estimates from other plumbers there price was decent. Work and job itself was great.
Zeb was on time cooperative and gave us lots of good information regarding the leak that he found.
Angelica G.
08/10/2022 12:00:00 SA
Thank you for the awesome response time!!! Great customer service from my first call to the hard work done by Eric also Thank you to Eric for the thorough explanation of services rendered!!! We will definitely use this company again again for any further Septic/plumbing needs!
Thank you again!!
Thank you for coming out to give me an estimate for free. Great customer service and very knowledgeable gave me a couple of options and are very honest. I would highly recommend, I checked around for prices and they have very competitive prices .
Omg Alex is the man @ Cisneros Bros. He came out yesterday to evaluate the problem I was having with the sound of water running in the pipes in my wall. But it wasn't running inside my house which was weird, & I'm very greatful it wasn't. He came back this morning as promised & found exactly where the issue was and repaired it as planned. Alex is reliable, very efficient & neat with his work. He takes pride in what does to insure his customers are very pleased & their mind is set @ easy with a job well done. I will recommend Alex to anyone that I know is having plumbing issues. Thank you once again for a job well done.
I have been using Cisneros Bros for my plumbing and septic needs for a few years now, and they never disappoint. From their courteous staff coming to the house to the administrative folks back at the office, they run like a well oiled machine. Christopher Camacho was my technician for my service and he provided excellent service. He was knowledgeable and knew exactly what needed to be done. He took the time to answer all of my questions and concerns. He was very professional and got the job done in a timely manner. I highly recommend you give Cisneros Bros a call the next time you need plumbing or septic service.
Ernie S.
02/08/2021 12:00:00 SA
Quick response. Very professional! Will definitely refer others and use them again.
Adam P.
04/04/2018 12:00:00 SA
Used them about a year ago to pump out septic tank they had the best price to do this but they didn't lay down tarps for the dirt when digging for the lid and put the dirt on top of my landscaping rock ruining my rock they said just hose down the extra dirt they left in rock but didn't work I was left with a mess the employees are nice but not worth it then I gave them another chance and called them again they replaced a water regulator at my moms house and the debris from the line clogged up her sinks one sink had to be replaced which they didn't offer to pay for they just give us a good deal on the sink lol lesson learned will not use them again
Addressing company's comments:
As for the company making excuses for their work after my review how hard is it to laydown a couple tarps when working with somebody's nice landscaping at their house and as far as a separate incident with the sink you clogged all the sinks up in the whole house The sink I'm talking about is the only one that was unfixable because you let debris go through the line after replacing the pressure regulator and I wasn't asking for you to work for free I was asking you to replace something you ruined do to your negligence it's really funny reading your comments on the other bad reviews how you try and spin it on the customer you can always make excuses for bad workmanship or you could just fix the problem and own it and apologize instead of making seem as if the customer is being unreasonable
George C.
05/11/2022 12:00:00 SA
Professional and Thorough! Highly recommend this company for any plumbing needs. 5 Stars!
Stand In Truth T.
02/09/2018 12:00:00 SA
Daniel was very knowledgeable... gave me the various options for what could have been wrong and also a recommendation on one option that should fix my problem without to much work. It only took a longer amount of time than expected because of a part that was not in stock from the supplier but even then Daniel ended up going down to the supplier and was able to procure the part quicker that they told us. Would recommend Cisenros Bros to anyone with a plumbing problem.
CynthiA L.
02/05/2021 12:00:00 SA
I received great service for my septic tank cleaning. Their service was fast, efficient, and their customer service was the best. Very friendly workers as well as knowledgable. They were able to explain the process of the septic cleaning and answer all the questions I had. I would definetly be calling them for any other needs.
Jorge R.
09/03/2015 12:00:00 SA
They were awesome. I had a frozen gate valve n had no water to my home. I called in the morning n they were able to squeeze me in that afternoon. I got a call about an hour later they were able to get to me now if it was ok with me. The guy that came out was professional, courteous n knowledgeable. I had water about an hour later.
Great service! Fixed my issue in no time! Plumber was clean, friendly, and knowledgeable! Will surely be our go to for plumbing from here on out!
Joe M.
09/03/2013 12:00:00 SA
i call them about 2 months ago to fix my garbage deposal that was crack, they also clear my kitchen sink clogged, they gave me a fair price, they were fast and they did a good job with all my plumbing needs...
We had Cisneros Brothers complete a job for us, it consisted of breaking the tile and cement to fix the leak. We haven't yet used the bathroom with the leak but it appeared to be fixed. The job was a lot of work and we are not naive into thinking there wouldn't be some mess but the plumber ( don't remember his name) decided not to inform me ( I was available in the back room and told him before hand that if he needed me, where I was) that his plastic liner that was supposed to keep the dust to a minimum kept falling down. He decided to keep it down and the cement dust was and still is everywhere! I didn't realize what was going on until I walked out of the room and saw the dust all in the air. Our furniture including couches, stove, bathroom stuff, everything covered. We also have a Bluetooth sound bar covered in it. He was a nice guy but had no consideration for our belongings. Before he left, he wiped down the kitchen counters and swept a portion of the kitchen floor but this didn't touch the mess. As of Saturday, a total of 6 hours have been spent just trying to clean up the mess and it still isn't done. I did bring this to his attention and he apologized. I received a text message from the company asking me to write a review if I was satisfied. I responded with having mixed feelings and I probably shouldn't write a review at that time. No one has reached out to us regarding the text to address why we aren't satisfied. I cannot recommend this company unless they show more concern for the customer's belongings as in my case.
UPDATE 6/22/21
After the above review, I was contacted by Victor. He apologized and wanted to make things right. He asked how the company could make things better for us and I told him that I had to think about it. Today he reached out again. The company is very concerned with making sure the customer is happy and the situation right. They have demonstrated this to us. In the future, if need be, we will call them again
I made an appointment 2 weeks in advance for septic draining. My appointment window was between 2-4 pm. I had to call at 4 pm to find out where they were. They didn't call me to let me know they were running late because you know only their time is valuable. The girl said she would call me back which she did and stated they would arrive in 30 minutes. 45 minutes later at 5pm when I needed to get dinner started I canceled. There was no trying to rectify from the receptionist no apology just an ok. I will be going with someone more reliable. I could have already had this done but I wanted to keep my business in the High Desert with what I was recommended and were told was a good, reliable company.
I called the 800 number and spoke to a very cordial and pleasant young man. He arranged for a free consult visit right away. Daniel M. and Roy did the consult on a cracked bathroom sink that needed to be fixed. They measured, took a good assessment of the situation and stated they would call me if they found the exact same sink. In a couple of hours, Daniel M. called stating he had indeed found the exact match. Today, Friday, Daniel M and Juan arrived in the morning and they promptly installed the new sink! looks beautiful and I am very pleased! Thank you!
Younga K.
05/10/2023 12:00:00 SA
I read the good reviews and requested service. But I think this company gives overprice quotes. I heard the price of The flush for just 1yr tankless water heater is 480 dollars. I don't know this company's job would be good, but I would like to say to check up the price.
Carlos Q.
07/02/2020 12:00:00 SA
Cisneros Brothers responded in a timely fashion and were very professional on the initial telephone contact. There were no hidden fees and the workers did a great job. I will definitely use them again.
I had my septic pumped yesterday, Jeffrey and his co-worker were very professional, explained every step they were going to do. They worked non stop for 3hrs. When finished it looked perfect. Very pleased with the job done. Thank you.
I called Cisneros Brothers Plumbing to get a quote to unclog my father-in-law's toilet. They flat out REFUSED to give me a general idea of any type of cost it would take to Rooter the toilet! I did not want to waste my frail sick father-in-law's time to have them come out and give me an estimate if it would going to be out of his budget and a total waste of time.
Every time I have ever needed a plumber I have received an upfront estimated cost and was asked in advance of work if it was going to run more.
Unacceptable - Don't waste your time with a phone call.
Andrew N.
10/11/2019 12:00:00 SA
Best plumbing service! I had a hard time trying to find a good plumbing company and one that's trust worthy.
Daniel and Albert were professional and know their stuff. Made me feel at ease.
Highly recommending this plumbing service to any of my family or friends that need plumbing service.
Excellent customer service.
Great and honest service call.
Job was performed at a truly professional level.
Completed on time.
Definitely recommending them to my friends and family.
Keep up the good work Cisneros plumbing.
Fantastic plumbing service. Juan Carlos fixed our garbage disposal un about an hour. Very efficient and competent. Would recommend!
I got 3 bids to replace some old sewer line in my front yard. All 3 bids were within $100 dollars of each other. I went with these guys for some twp simple reasons. 1. They didnt try to get me to do more then I needed, in fact their price included a lot more work then the other two bids. 2. They came highly recommended from a friend.
I am so thankful I went with them becasue of the fast, friendly, honest service they provided.
At the end of the job they let me know that they didn't have to replace as much sewer line as they thought and gave me a discount. What contractor does that.
great company
Disclaimer- Yelp needs to add more stars for the rating system.
Alex G. was my technician today. He had on the correct PPE gear when I was greeted. I was impressed with his over all professionalism and attention to detail. Thank you Alex for the great work Bravo Zulu. It's a military term Google it.
The front office was great at quick responses and with the before and after pictures Alex took along the way of his progress on the job. I think this is a great action to show the customer what was done.
This company and Alex are great examples of what caring for the customer and amazing service should be.
Thank you.
Gabriel was my Plumbing Tech and he was professional and horough in his explanation of the issue and various options. He also made sure to leave the work area clean. Much appreciated.
Mike A.
02/09/2017 12:00:00 SA
Fast, and Courteous. I called the at 1:30 pm and they were there with in a couple of hours.
Danny was courteous and very honest with me
Dyl P.
07/07/2019 12:00:00 SA
Good honest people came on a service call did not charge me as when they arrived I had fixed the issue also set up an appointment to pump our septic and ran a camera through main line at no extra cost to see if roots where a problem
Scott M.
11/01/2018 12:00:00 SA
Their website loves to tout they cover San Bernardino County but apparently not my area. And last time I checked I live in San Bernardino County. They are located 41 miles from me but that apparently is way too far. They would rather drive the 93 miles to Temecula.
I was pleased by the two men who gave me a bid to install a water conditioning tank at my house. They were very knowledgeable and answered all my questions.
Dana H.
09/11/2020 12:00:00 SA
Alex did an amazing job. He gave me lots of options and communicated clearly. I would call Cisneros brothers plumbing again.
We had two plumbing problems that needed to be resolved so, we contacted Cisneros Brothers Plumbing. On 5/21/21 Alex and his trainee arrived on time, fully prepared, answered all our questions, respected our home by wearing protective boot coverings, provided a clear estimate for the job, completed the job in a timely manner and they were very courteous. We highly recommend Cisneros Brothers Plumbing to resolve your plumbing problems! Their professionalism was completely in contrast from the last plumbers we chose that we gave a flood of complaints, because they arrived very late, reeked of cigarette smoke, and totally overcharged us (we got Bubbas).
Collene B.
06/06/2020 12:00:00 SA
Cisnero Brothers plumbing came through again! I have used this company in the past and I was just as happy with their service this time around as well. Unfortunately I had to replace the sanitary drain system in my house that were collapsing. Tommy Catlin and Roland Catlin with the rest of the crew were very professional and friendly. Tommy explained in detail everything that needed to be done. Both Tommy and Roland showed me everything they had done daily and what was to be expected the next day. They went above and beyond with their service. As big as a job that it was they got the job done as planned. I'd like to also give a big thanks to Genovive as well for helping get the job financed and walking me through the process. Thanks for taking care of my dog! I highly recommend this company for all your plumbing needs.
Thank you to Alex from Cisneros Bros plumbing . He provided Fast and friendly service . The operator also checked in with me half hour before the technicians arrival, which was very helpful. I highly recommend this company .
Andrea W.
02/09/2019 12:00:00 SA
I called for a toilet issue and they were able to come out the same day. Daniel and Albert were helpful. We ordered a toilet from them and it was here the next day. Daniel came back with Cory and they were able to get the job done. Thank you for the quick response time.
Alex came out and quickly fixed busted shut off valves under the sink and fixed my clogged sink, too. Super kind. I would recommend this company to anyone needing a plumber.
Customer service is outstanding. Daniel M solved our problem efficiently and to our satisfaction. He was very pleasant and respectful. Daniel presented us with several options so we could choose the one that best fit our needs. We'll definitely be calling them should any future problems arise. We highly recommend Cisneros Brothers.
We needed a quote to fix our shower and instead of them calling me to make an appointment, I had to call. When they looked at our shower and tub in our master bathroom they gave me an outrageous quote without even telling me what we'd get in the end. I mean they didn't even stay 10 minutes. It was like they didn't even want to bother with the job. We contacted another company who came out on the weekend, measured a few points and gave us actual options. So we're going with them instead. I would not recommend you waste any time with this company who can't do an actual quote.
So Thursday evening, I became aware that my garbage disposal was leaking. After doing some research on DIY repairs and realizing that was not for me, I found Cisneros Bros. I called them Friday morning and set up a Saturday appointment. So easy! I received a call Saturday letting me know that their technician was being dispatched about a hour before my appointment time, just like they said I would. I also received a text message letting me know what their safety protocols were so that I knew what to expect. Chris showed up right on time. He was neat, polite, wearing a mask, gloves and shoes coverings. We agreed that replacement was the best option and he got started. He did a wonderful job. He went over everything with us when he was done and cleaned up his work area, making it look like nothing had ever happened. I truly appreciated the ease and workmanship provided by Chris and Cisneros Bros. It wasn't a big job for them, but they treated it and me as though it was. Thank you again.
Very happy with the service from Dale with Cisneros Brothers Plumbing. He showed up on time and did a very through and clean job.
Sergio O.
07/01/2021 12:00:00 SA
Needed a gas line shut off valve with quick release installed for my BBQ. Manny arrived promptly and was able to provide me a quote. Had him perform the work immediately. Manny was extremely professional and performed excellent work. I would definitely call him back if I need work in the future and recommend him to family and friends. 5 Star work.
Alex was absolutely amazing! He had great communication, didn't try talk us into anything, kept his work area clean, and was quick and efficient with his service. After He was done he even replied in the evening with the registration info when we couldn't find it! :) It was a great experience.
Angela A.
12/04/2022 12:00:00 SA
Cisneros did a great job at my house! They worked with my schedule to send someone within a couple days of my call. Chris did a great job in a short amount of time and left the sinks and bathtub cleaner than it was when he started which was very nice. The price was a little higher than expected but still reasonable & you get what you pay for.
I have been using Cisneros brothers for years for all of my plumbing needs. They always show up timely and friendly. Today we had Alex help us out with a leak. He showed great expertise and our repair was done quickly!
I wanted to put a gas log system into my existing fireplace. Luckily there was already a gas line going into the fireplace. However, as all these stories goes, there was a hitch. The gas line was plug on the end and there was no way I was going to break the seal and get the plug off. I tried and was moving the whole gas line which I had learned from an earlier experience was not a good thing to do. I called Cisneros since I have had dealings with them earlier with replacing a water heater and was happy with their work. I didn't know what they would charge because they did not know until they got to the site. So if I didn't like how much it would cost I could just say no.
Tommy from Cisneros came out. He was very polite, had mask on and was very professional. He told me that a normal house call is $125 which seemed reasonable since he had to come here. I told him that the company I had bought the system from wanted $250 to come out and set it up. He said he could do it for that which turned out to be a lot cheaper for me. The plug on the gas line was stripped and he had to remove the whole gas line to get the darn plug off. It would have cost me the cost of a plumber plus the cost to install it. I think he might have thought that he had made a mistake once he go into it but stuck with it and did a wonderful job. I highly recommend Cisneros Bros. for any plumbing or other things you can talk them into doing.
2nd time I used Cisneros Brothers Plumbing, very satisfied both times.
My tech today was Humberto. He was pleasant, professional, and did his work in a timely manner.
I definitely would recommend this company.
Daniel and Juan came to my home to save the day with my major water leak they were both very professional and kind. They installed the Halo filtration system which I love and Flo by Moen which detected a lea in my up stairs bathrooms without that I would have not know I was flushing money down the toilet.
I want to thank them both for such s great job. They both come highly recommended
I had a water leak behind my fridge which now all my plumbing issues are in the past
Also computer and all their workers are so trust worthy. I gave them the house code and they were able to enter and complete the work while I was at work. I will use them for all my plumming needs.
Thank you Daniel and Juan!
Jimmy N.
02/05/2021 12:00:00 SA
Alex was quick efficient and professional on installing our new valves great to him him service us!
Gabriel and Jesse did a fantastic job installing our new toilet. The installation was performed expertly and looks great. My wife and I are very happy with Cisneros plumbing and will be our go to for plumbing services.
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