Chino Valley Plumbing

Paid to have 4 angle stops replaced in my master bathroom under the sink. 2 weeks later 2 of them started leaking. called the company and left several messages. no one answered.

Three years ago I had a clogged yard drain and I called someone out of the phone book.  It was raining, and a couple of kids showed up in uniforms and ran a snake.  As soon as they hit the first snag they said Oh, there's a problem.   Then they tried to hit it from the other side and said yeah, it's still there.    They handed me a bill for $120 and told me that they weren't making much money for the 10 minutes of work that they did.    Then they told me that it would be $1500 to jack hammer out the front yard and fix the drain.    So, I gave up on it.

When the other drain on the other side of my yard failed I called Tim.  I told him the story.   He told me what the problem was, he told me how he would handle it, and when he came over and found out that it wouldn't be solved in 20 minutes, he didn't give up.   Yes, it took a lot of time to work through all the roots in the drains. But, in the end, my drains are perfect, perfect, perfect!  

I won't ever consider calling another plumber.  You are dealing with the owner when you are dealing with Tim.  He has the tools and experience to get the job done right.    He's not going to jerk you around or rip you off.    There is a very short list of people I trust.    Tim is on this list.  Whenever anybody has a plumbing issue, he's the guy to call.   Don't worry about what he charges, it's more than fair.  He fixed what the other plumbers left behind, and I will never forget that.

Tim did a great Job with our house leak and putting together my new kitchen plumbing.  Quick reliable and honest....thanks Tim!

I have finally found a real plumber. He knew exactly what was wrong from my phone description. Fixed within minutes and had a needed part with him. Friendly and accommodating to my schedule. Fully competent and trustworthy.

Thank you to Tim and Derek for installing this shower panel in my bathroom today. Tim was the first to respond and the pricing was fair and reasonable. So glad I found Chino Valley Plumbing.

Tim just came in and unclogged my downstairs toilet.  Very reasonable and honest pricing, wasn't here for more than 30 minutes, so he bumped the price down.  Guys are friendly and got the job done, told me if it happened again that they would come back.

Would definitely recommend

I called last week got a leaky faucet I'm my guesthouse bathroom. Steve days that he would come by for $49 dollars to check it out, and it would be applied to a repair if I chose him to do the repair. I told him I would call him back because I was still looking around. After talking to 5 different places, I decided to go with Steve. I called Steve back and he told me that he would charge me $69 just to come out of which half would be good towards the cost of the repair. I obviously declined his services. Just another business trying to rip people off. I ended up using day laborers and bought my own hardware. Consumer beware.

You want a honest, reliable plumbing service?  This is the one to always use.  This is old school company who knows how to treat customers with respect of their time, money, and get the work done properly the first time.  This is the BEST company I have ever used in my 25 years in Cali for plumbing services and will never use anyone different than this one.  Showed up at the appointed time and got the job done right...love this company and the people who work there.

Thanks for for the swift response, the charge was reasonable and he is always available to answer any questions. He wears a mask and practices social distancing. Thanks Tim!

Tim is very reliable and quick. Called and was able to get a quote and then service in the same day! Reasonable pricing for plumbing.

I called Tim on New Year's Eve for a valve issue under the bathroom sink. He showed up promptly and on short notice. His pricing was fair, and handled the situation quickly and efficiently. His coworker gave me some good pointers as well to be aware of in the future if situations arise again. I recommend Chino Valley Plumbing.

I would NOT EVER recommend to anyone. I called Tim to regarding my clogged toilet on Monday. I requested for him to come out on a Saturday between 8 and 8:30am. He reassured me that HE himself would come out since I've had bad experiences with plumber. Saturday come around at 9am, no show and no call. I called him and he was extremely rude and obnoxious. He said Im trying to get a hold of my plumber since all you have is a clogged toilet. I cant be all different places at once. I explained to him that it was not what we agreed to. He became angrier and angrier and said I dont know why it's a big deal. Well...  the big deal is that he didn't keep his words. I guess all these Yelp reviews got to his head or he's changed. Would NOT trust him at ALL! If you have a big job, i'm sure he will come out, but who knows how honest he is. I was completely shocked by his tone and attitude when he could not come and tried to convince me that his assistant can do the same.

Tim has help us out in a pinch every time he is Great guy!
We have been using him for years and years wouldn't want to use anyone else if you ever need a Plummer Tim is your Man!

I am a broker and many times, my clients turn to me for referrals.  I don't usually like to give referrals unless I would like to use them myself.  I called Tim for a water heater problem, he was the first plumber I spoke to that is so nice and caring.  He did an excellent job to get the water heater going again, he has a great personality and you can definately tell he cares and will try to think of ways to save client money.  I wished he is in all 3 counties so I can just use him for all my real estate service areas.

Tim put in a water heater the day before Christmas.  Did not put a pan under it so had to come back the next week to redo it all.  Customer service was aweful got into verbal fights with my son.  Backed up on to my boulevard into my mailbox and did not tell me.  Thereby making my mailbox unstable.  Neighbors security system caught it on tape.  I have text Tim and now he has me blocked.  DO NOT USE THESE GUYS.  He knows he hit my mailbox all I want is for him to come secure it.  All the years he is supposed to be in business and no reviews since 2010?

Excellent company.  Last weekend my water heater pilot light went out.  I could not get it lit.  the company that installed it is out of business.  I called Chino Valley Plumbing and they were there in less than 30 minutes.  The trouble shot the problem and found out the fire flashed and burned my wires and Thermal Cupalure (spelling).  Anyway, they got the part the next day and contact the manufacture and found out it was warrantied and took care of that for me.  The installed in and were done while I worked at home.  

I will definitely use them again!!!!

Highly recommend Tim.  He does not add bogus issues to drive up the bill.  This is the second time we have used their service.  Called on a Monday morning:  no hot water.  We scheduled a mid day visit.  He called and was able to come earlier.  He quickly diagnosed it as a clogged water restrictor on the intake to the water heater.  Fixed it right away.  Outstanding service, fair price.  Highly recommend him.

Very honest and trustworthy.  Saved me some headache and cash!

 Want someone you can trust , start here

They've been my plumbers for 30+ years. They are honest, dependable, and do a great job! I hear that help is hard to get during the pandemic. So they may not respond as fast as they usually do.  But they are worth the wait!

Had to call Tim to come out again. Had a main line clog and my laundry room sink clogged. Had a plumber com out the day before (at that time the main line was not clogged) they snaked my laundry room drain, changed the sink plug and re-built and replace my pea trap.  They did a great job but couldn't get the sink drain to flow.

Chino valley plumbing came out the next day, noticed my mine was fully clogged, fixed that and were able to clear my sink drain after the other company couldn't. Did both drains very a very reasonable price and the plumber he sent was clean, knowledgeable and very professional. I will never call another plumber. Shame on me.

I called Tim based on his Yelp reviews to investigate a leak that was causing huge water bills.  Since he mentioned his leak detection equipment was stolen he called Art (not sure of the company) to sub-contract and determine the leak.  Art concluded we likely had 2 leaks while Tim was emphatic it was likely 1.  We arranged to get the leak fixed (cut the concrete, replace the leaking pipe, etc) and after that 1 leak was fixed he concluded problem solved.  

I paid him over $1000 and he indicated he would recommend someone to get the concrete patched up (his bill only included the cutting).  Less than an hour later the new pipe de-coupled and I had water flooding down my driveway.  To his credit, Tim rushed back and got it put together (hence the 2 stars).

I indicated I was still seeing a leak (likely a 2nd leak) and he said it may be from the sprinkler system.  It was a pressurized line since it was consistently leaking (not JUST when my sprinklers were on), so that's probably not it.  He took off mentioning he had to get back to his other job.  

I left him a voicemail indicating I needed him to come back to resolve the leak i'm still seeing.  I left him 3x more voicemails that week to get an update (I am still losing hundreds of gallons of water a day!).  Finally Danny (who works with Tim) called back to mention Tim would come by the next morning.  I took time off and waited for him.  Finally at noon I left another voicemail asking where Tim was.  After 5x voicemails, i've given up and resorted to writing a review on yelp (this is after 2 weeks of silence from Chino Valley Plumbing).  Really disappointed that Tim would handle things the way he did especially considering he lives in my neighborhood and how patient I have been with him.

Called Tim. Said he would call me back. He never did. Moving on. Next plumber. Yelp wants me to keep writing. I don't want to. I'm finished with this review.

I will never used this company again as they are a total RIPOFF. I called Chino Valley Plumbing in a rush as my wife and elderly mother wanted the clogged tub and toilet cleared immediately as they had to get ready for a church function. I called local plumbers and left voice mails.  Unfortunately for me, the only one that picked up the phone was Chino Valley Plumbing. I told them the problem and they said I needed a clean out. Well, it took them about 30 minutes to clean out the main drain to my house and charged me $225 for the clean out minus a $10 off coupon for a total of $215.00.   I was shocked at the price but paid it as I thought that was the going rate but I was wrong. After a few hours, three plumbers returned my voice mails and said they would do a clean out from $99 to $120.  I hope you Chino Valley Plumbing enjoyed the extra $100 over charge you made because people reading this review will NOT make the same mistake like I did hiring you for my plumbing job. Shop around folks and do not hire this company because they will overcharge you. On March 22, 2017,  I checked my Visa credit card account online and Chino Valley Plumbing charged me a total $225 and NOT $215 that is on my receipt. These guys are more crooked than the crooks I  have dealt with on the street for over 25 years. I am disputing the charge with my Visa credit card company.

First time using this company.   Tim and his assistant did a great job installing a shower drain and new water lines for our bathroom renovation.   Reasonable pricing for the quality work.   Professional and also helped unclog a sink and find and repair a sink leak that we didn't know about.   Thank you Tim!
I highly recommend.

From installations to repairs, Chino Valley Plumbing has always come through with quality work and reasonable costs. Tim Smith gives you solid guidance as well about installing new tubs or appliances.

Quick to respond. Came out within a few hours of my call. Very reasonable and professional! Would highly recommend Tim to anyone!

Yay for Chino Valley Plumbing! Home-ownership is hard and when its your first one, much like with your first child, its hard to know where to start and who to trust with its maintenance.  So when our water heated went out I really relied on the other reviews here on Yelp to steer me toward a fair priced and reliable plumber -Tim Smith from Chino Valley was awesome.  He was timely, his work came in under his quote and he was thorough about making sure he double checked everything when he left.   I hope I don't have to call him again anytime soon but when I do need a plumber I'll call him again.  Recommended.

My shower valve broke and we had non-stop water spewing out of the wall.  I called Tim at Chino Valley Plumbing.  He answered right away and was at my door quickly.  Tim was  very professional and pleasant.   He diagnosed the problem, explained what was needed to fix it, ran out to the store to get the part needed and came right back and fixed the shower all within 30 minutes.   He was very reasonable and did not try to sell me more than I needed.   He was very efficient, clean (left no mess upon leaving), reasonably priced and very nice to deal with.  I highly recommend Tim and would definitely call him again myself should the need arise.

I recommend Tim 100% I called him on a Monday after 4pm and he returned my call right away, never thought he would come the next day early in the morning. But he did, it was a Blessing!! He found the problem right away, made a great cut on the side of my house and repaired a copper pipe that burst. I was pleased with his timely manner, work, and 25+years of knowledge. I would definetely recommend this company Chino Valley Plumbing and Tim.
Katherine in Chino Hills!

Based on other reviews, I called Chino Valley Plumbing and was not disappointed. Prompt, courteous service at reasonable rate. Highly recommend... thanks, Tim and Josh.

Terrible job! Don't waste your time. Tim did not show up. His employee scratch the faucet, left a mess and a Giant Oil stain in my driveway. To top it off, he had the guy call me back to argue with me. Tim own up to your employees terrible attitude, service and lack of professionalism.

Had a broken  faucet pipe that had to be fixed ASAP! Tim came & fixed the problem in 35 minutes. Price was reasonable. Came to find out that he doesn't even advertise  but just works from word of mouth  referrals. Awesome and will definitely  use again if needed .

I would do business with them again. After getting 3 quotes, this company gave the lowest estimate over the phone. They fixed my shower stem & unclogged my sink in half an hour. Quick. Fast. Reliable.

I had a leaky sink that needed to be repaired & I had no idea who to call.  I went on Yelp & found Chino Vally Plumbing and I gave them a call because of the 5 great reviews.

Tim was courteous & polite & he worked me right into his schedule.  He showed up on time & fixed my sink quickly and with terrific customer service.  I  recommend Chino Vally Plumbing to anyone who is looking for a professional, courteous & experienced plumber!

I would highly recommend Chino Valley Plumbing to anyone who wants reliable service, honest plumbers and great prices... call CHINO VALLEY PLUMBING! I was ready to hear that I needed an entire pipe over haul, but it was a 15 minute fix and my tub runs better than new. It's hard to find an honest plumber who won't add unneeded repairs. Tim, Rio and all of CVP are our new plumbers!

I needed a dishwasher installed and I had a broken water valve under the sink supplying hot water to the washer. Because of the broken valve I had to shut off the water main valve to the house. I called Tim and he understood that we were in need of someone as soon as possible. He told me about an hour to finish his current job and then he would come over and take of it. He quoted me over the phone and his pricing was fair. Tim showed up on time and fixed the valve by replacing it with a quarter turn valve which made me happy ( no more multi turn valves)..he then installed the dishwasher and although he worked in a timely manner he made sure that everything he hooked up was done so properly and double checked..very thorough. He is a down to earth guy. We will use him again in the future and i would recommend him to anyone based on how he took care of us.

Tim moved plumbing lines and installed all the fixtures our down to the studs bath remodel. I'll tell you he knows what he's doing. I've hired him twice since...and he's heading back here tomorrow to install a new toilet downstairs. It's a delight to know that he'll show up on time, do a perfect job and charge a fair price.

I'll make this short and sweet. These guys are very knowledgable and know their stuff. Sink got clogged up. Did the snake thing and nothing. Went to yelp and found these guys. Reviews were great so i booked them the very next day. They were fast, took care of business, price was fair and were honest. I just found my plumbing guys.

Two words: They're great!
Tim (and now his son, I think) has been my plumber for as long as I can remember. I've lived in Chino Hills for 30 years and have never used anyone else. He was referred by my neighbor Jack who has very high standards. Other friends know of and recommend him too.
They have always done excellent work, are reliable, professional, honest and charge reasonable prices.

Tim is great, Showed up when he promised. He did a professional job at a fair price. There is no need to call anyone else in Chino Hills!
Thank you

Josh from Chino Valley Plumbing is professional, knowlegable, fast, friendly,courteous and takes his time to make sure the job is done right.  I have several bathrooms in a newer home that have had similar issues.  Each time he remembers my issues and is ready to get the right parts.  I can count on Josh from Chino Valley Plumbing to come out typically with a few hours of my trouble call and get the job done.   I recommend Chino Valley Plumbing for servicing all your plumbing needs.

I was having a washer drain overflow problem a couple of weeks ago.  my hubby tried Draino as well as snaking the drain (couldn't get it past the p-trap), but nothing worked.  i looked on Yelp and decided to give Chino Valley Plumbing a try due to the 5-star rating, and boy...  was i glad!!!  although Tim (the owner) arrived at my house about half an hour later than he quoted; however, he did give me a call beforehand to let me know.  Tim took the time to find out exactly what is wrong with the drain.  he did informed me that it's cuz he didn't really want to snake the pipes unless it was absolutely necessary.  as a result, he snaked the pipes and the job was done in about 15-20 mins.  problem solved.  he made just a tiny little water mess and he certainly cleaned after himself.  when i was ready to write him the check, he even extended a $10 discount for me...  i have nothing but good recommendations for Chino Valley Plumbing, and will certainly suggest it to everyone i know.

We moved into our home a few months ago and our laundry room faucet decides to give up the ghost (no hot water). Thank goodness for homeowner's insurance right?  Nope!  The insurance company sends not one but two incompetent plumbers.  Instead of replacing the whole faucet, the first plumber decides to just replace a broken piece inside the unit which resulted in breaking the faucet even more. Now we're not getting any water at all!  Second plumber comes out and he said he can't do anything about it. Wth?  

We decided not to mess with the insurance company and their incompetent contractors anymore. We found Chino Valley Plumbers via Yelp and boy are we glad we did!  Derek and Tim came out the next day and recommended that we change out the whole unit and to add valves to prevent leakage. Done!  They quickly finished the job and their quality of work is excellent.  We will not hesitate to use them again for our plumbing needs.  Highly recommended...

Tim came within an hour of my call and took care of a corroded pipe near my water heater in a quick and efficient manner so I could get my gas turned back on in no time! He was very courteous, responsive, and answered all my questions! Thanks Tim!

Tim is the Man. I had a water regulator issue and there was no water in the house. It was the house main supply issue. I called him up and he show up in time, identify the issue, had the right parts with him and fix the problem in no time. And give me a good price too. He is great and very professional.

We had a leak coming out of the wall, and didn't know who to call. We called Chino Valley Plumbing due to great reviews on Yelp, and we are so impressed with the great service.

Someone came over right away and took care of the problem right away for us a very reasonable price.  They knew our concern of cost, and gave us good recommendations on how to save some money.

We are impressed with how honest and sincere our plumber was, and will definitely be calling Chino Valley Plumbing again!!

Tried to call today-phone disconnected. Yelp wants me to write more so Ill just say I hope Tim and/or his business are OK

What a great,honest and fast plumber. So professional I called and got my leak taken care of within 2 hrs.

We have used Tim and Chino Valley Plumbing for the past 10 years on various jobs, ranging from a small faucet adjustment to a large kitchen remodel.  He has provided exceptional service and I have recommended him to many friends and neighbors.  I feel fortunate to have found such a trustworthy local contractor. His prices are extremely fair and he is very knowledgeable and personable. Highly Recommend Chino Valley Plumbing.

I had called 3 different local plumbers (Courtesy Plumbing, Integrity Plumbing in Laverne and Chino Valley Pluming).  The first 2 companies were ok over the phone however I had a good feeling about Tim (Owner of Chino Valley Plumbing).  I was right!

Tim came during the time window he committed to.  
He went straight to work and even helped educated me on all my questions as I like to fix my own basic plumbing issues whenever possible.  

He was polite and professional and did a good job.

His pricing was also reasonable even though he had to charge a time and a half which was very reasonable since I called him last minute on a Saturday.

I would use Chino Valley Plumbing again.

Tim has responded for normal wear and tear and done a fine job.  But, I am writing to especially commend him for responding to several emergency calls when our drain pipes decided to leak in concert.  He responded quickly, diagnosed the issue and mended the leak.  Each time, he was considerate and only cut through the wall as needed.  

He saved us a lot of time and headache.  His experience really had a chance to shine through.  Moreover, he was considerate of our home and kept it clean.  Thanks Tim !!!

Second time I've used Tim at Chino Valley Plumbing. Both times Tim is super on point and handles biz. Down to earth dude, good at what he does, friendly but focused. Price was in line with any other plumber out there, overall pleased with the service both times. Will use him again if plumbing troubles arise.

These guys are really good.  I called Tim in the morning and he arrived on time. In trying to work with my budget,  he gave me a couple of options in fixing my water heater issue and those options were below the quote he gave me on the phone.  He was very knowledgeable and professional and left the working area very clean.  He had a great attitude and was very polite.  I highly recommend Tim and will definitely call this company back for any further plumbing issues.

Chino Valley Plumbing is great.  On time, knowledgeable, friendly, helpful.  This is a wonderful local company. I will use them again and again. Give them a try. I think you will be satisfied.

Tim has been called twice to my home this month and was fantastic!   The first time we talked over the phone and I text him a few pictures to let him know my plumbing situation and he was able to come fairly quickly well I was at work.   The other time, Tim was called because of an emergency, which I text him very early Saturday morning and he was able to fix the problem before noon.  Thankful and would recommend Tim.

I would highly recommend this company to anyone with plumbing issues in your house. Chino Valley Plumbing is a smaller company, but the service is honest and at a reasonable price.

Tim, the owner, is very knowledgable and shows up at your door at the scheduled time. Also, they never send a different plumber to your house. Once the first guy is there to assess the situation, it's going to be the same person handling your issue until it's finished.

We had a mysterious leak coming into our garage from the wall connecting our half bath downstairs. Time did his best to find out where the leak was coming while trying to do the least damage to the structure of the house.

I would highly recommend using Chino Valley Plumbing and will  call them if there is another issue... hopefully not for a long while.

Very disappointed in Chino Valley Plumbing!
On Thursday of last week, they said that on Monday they would inspect my moms (78 years old) house for me. No call on Monday, so I called them today. (Tuesday) now they say that they may be able to check it out on Thursday or Friday. I was patient all weekend with their time frame. Now I'm stuck starting over with another plumber.

I have used Chino Valley Plumbing for the last few years. Tim has done a top notch job on repairs and new installation. He is prompt, efficient and always pleasant. I would recommend him to others.

When you're an adult there are a few things you need in life, like knowing how to carve the Thanksgiving turkey, how to write a check, and how to unclog a toilet.  But then there are problems that are larger than you can handle, and in those cases you need your go to people.  Chino Valley Plumbing is my go to plumber.

About five years ago the side yard drains stopped working.  So I called Marshall plumbing.  The guys got out of their truck and ran the snake, it hit something within 15 feet of the curb and the guy said Oh, it's a block.  They said it may be a ball and that sometimes if they hit it from the other side it may slide out.  So like a fool I agreed and they hit the same block again and said It's going to be $1500 to jackhammer your front yard and tear out the drain and replace it.    As my wife wrote a check for $119 I will never forget what the guy said We don't make a lot of money for doing these little jobs.   They were on the job for less than ten minutes, picked up  $120 and insulted the work?   Are you kidding me?

So, I put the job off for a couple of years.  I called a few local plumbers and for the most part they weren't excited about the prospect of tough yard drains.   When i called Tim at Chino Valley Plumbing he knew exactly what the problem was, on the phone.  He knew that it would take hours of running a snake but the clog would come out.    On the right drain he probably worked at it for 90 minutes.  Roots and slugs came out in strips then the black water came out.   I never thought seeing black water coming out of a drain would make me happy.  But wow, it did. The left drain was the one that Marshall told me would need a jackhammer.  Tim had the clog out in about half an hour.   No jackhammer required.  

Since then Tim has been my go to guy for plumbing.  I never call for quotes on plumbing from anybody else.  I have faith in his abilities.  I don't ask him for pricing, and he's always fair.  My house was built in 1998 and let's just say that we're still fixing the some of the stuff that was done wrong by the builder.  

Today we were finishing a granite installation in kitchen.  The new sink and new countertop dropped the garbage disposal right into the drain exit of the house. I was anticipating a $400 bill.  Tim figured out how to fix it without tearing into the walls.  Then he went through and rebuilt the entire drain system much better than the builder had initially done. He made sure the job was complete, checked both sinks with water to make sure there weren't any leaks.  He even tied down the dishwasher.  

Imagine if you were a plumber and you were doing work for your mom.  You would go out of your way to make sure everything was perfect and worked well.  You'd take your time and do the job right.  That's what Tim does for his customers.   Simply quality work at reasonable rates, worth five stars if not more!

Highly recommend Chino Valley Plumbing. Tim responds quickly once you text him with your plumbing issue and charges reasonably. Send him pictures of your issue and he provides a reasonable estimate. We have been using Chino Valley Plumbing for 3 years now and no regrets.

Tim just helped me replace the complete main valve assembly which included two shut off valve, one pressure regulator, one garden hose faucet.  He gave me price over the phone and told me he will be at my house in 10 minutes.  Of course he was on time and did not changed the price after inspecting the job.  And needless to say he finished the job in about an hour and a half.  AMAZING!  

I had called another plumber (Brian Plmbing) 5 days (Thursday) prior on to Tim.  This plumber came out on that day 3 hours later and say it was a lot of work and will not be able to do it until Tuesday of the following week because he does not work Monday.  So I called this other plumber Monday night to see if he is coming out and no one answer.  I followed that call by calling 3 times on Tuesday (hour after hour).  I finally manage to get him but he said I did not leave him my call back number of which I did three times.  He did agree come out to my house but called back an hour later and said he was sick and need a week to recover.

So Brian had me wait for him from Thursday of the prior week to Tuesday and decided not to help me but I have to thank him because God bless me with not just a better plumber but and better man.