Had a plumbing emergency at night- washing machine flooded and the taps were stuck, so we had to shut down the whole house's water. We had a terminally ill person there that needed functional plumbing fast so we had to get help asap and were willing to pay emergency rates for it. These people answered and responded fine initially, and said they were coming but then nothing- never showed up and stopped responding. 24 hour plumbers my ass- this company is nothing but lying trash. We scrambled to find a diff plumber fast but these morons had wasted so much of our time we had to transport the sick person to a relative's house. He's passed now God bless him, and I hope he haunts these idiots. Also filing a complaint here: tsbpe.texas.gov/file-a-c…