Paul G.

3/16/2023

Very professional knows his profession. Polite with a very nice personality. Recommend him to anybody in a heart beat.

Carla G.

9/16/2015

Yes David I'm sure I have the right business. In fact you gave my husband that same response then as you posted here, that never in 25 years have you experienced a problem with the rebates. Perhaps it was harsh, I've changed it to 2 stars. And you were very rude, we don't want to have any further interaction with you. Thanks for the offer though.

David L.

7/19/2015

We had an outstanding experience end to end. First, David came to do an evaluation of our needs and provide an estimate. While we originally thought we needed a central air system, he thoughtfully recommended another solution (mini splits) that was more appropriate for our small apartment, less costly, less complex and less risky. The estimate he provided ended up being lower cost than competing estimates from two other vendors, for a system that all three vendors told me was the highest quality brand. When their team came later to do the work, they did an extremely professional job. They were extremely attentive to our questions up front, and together we decided upon the installation approach that would be least intrusive and visible. They put a great deal of care into the details of the installation (like how the piping ran along the back wall of the apartment) so that it was as clean as possible, and the end result was a really clean installation. On top of that, the installation team were very amiable, courteous guys that were nice to chat with during the process. Overall, we couldn't have had a better experience.

Michelle V.

3/18/2016

An incredible company with excellent customer service and truly nice service technicians, installers, office staff and the owner is honest, professional and just plain a really good guy! Thanks Chris, Ray, Samantha, Dave and all of the staff! You are the best.

B B.

1/30/2019

DO NOT CALL THESE PEOPLE!
Most incompetent serviceman sent over from this company, did not know how to diagnose problem, was very rude and unhelpful.
We had to get another company out that did the job right.,

Ralph P.

12/29/2022

After less than a year my NEW water heater failed with a plumbing connection leak in August. It leaks again in December, EXACTLY the same thing. It is past the 1 year installation and 1 month past the 90 day service warranty,so a $400 bill. DO NOT CALL THEM, EVER.

oleg k.

7/28/2016

This company installed the HVAC system plus a split system in my house months ago. The whole team works very professional. My questions were answered immediately even when the owner David was out of country. Highly recommended.Thanks very much.

L. O.

1/19/2023

I had an emergency call to have a water heater checked as the gas company placed a danger notice on it. Calling CastleWorks was easy to connect with also Vanessa and Tanya were so helpful and proactive in resolving my issue same day. A technician was called and sent the same day. Andres ,the technician,was on the job right away. He kept me updated on the job every step. We ended up needing to replace the water heater. Andrés gave me several options in order to get the most for the money. I was very happy with his work and ethics. Highly recommend Castle Works.

David M.

3/20/2023

Austin Lara was fantastic... knowledgeable efficient and cool... I highly recommend this business flush out and repair/ maintenance your water heater... well worth it and reasonable in value...

Kathleen L.

5/23/2020

We've been using Temperature Control for over five years now, and continue to have a good experience! We had Daniel out the other day for routine maintenance, who was fast and professional. He wore a mask, kept his distance, and tried to limit what he touched, which was very helpful.

Mark R.

1/23/2023

I was very impressed by the timely response by Castleworks. Their representative Daniel is bright, professional, helpful, prompt, and articulate. He made an arduous time pleasant. I am very happy with his work. He is the type of employee who is a true asset to Castleworks.

Leslie M.

11/02/2022 12:00:00 SA

I called them first thing in the morning about an old hundred gallon water heater that it stopped working. Between the initial receptionist who answered my call to the scheduling assistant to the various associates that came out to replace my tank they could not have been nicer more responsive professional and the price and results were fantastic!!

They were also able to give me additional suggestions about various areas in the rest of my plumbing system to avoid future potential issues
I I cannot say enough great things about this company

M S.

7/14/2023

Castleworks replaced my malfunctioning HVAC unit. The repair was scheduled quickly, within two days of agreeing to the contract. Work was completed efficiently on that same day. The new unit is working very well, and the house is cool again.

Doug C.

7/28/2018

When I called the company and spoke with Jackie, I was immediately impressed. I called other companies and was brushed off, but Jackie was very helpful. Omar came promptly at 7:30 am. He quickly diagnosed the problem and repaired my unit. He was knowledgeable and professional. I would definitely use them again if I have a problem.

James B.

9/26/2014

Omar is great and super knowledgable. We will definitely use him and temperature control again!

Brenda C.

06/05/2013 12:00:00 SA

We had the worst experience with this company that we have ever had with a service provider.

First, we had an appointment scheduled for 4-6 pm in the afternoon for an air conditioning tune up. We rearranged our schedule so that we could be home at that time frame. The tech calls that afternoon at 4 pm and says that there is too much traffic and he won't be able to get to the house around 6 pm and that the tune up would take about an hour and that would be too late for him so that they would have to reschedule. So we were rescheduled for the next week in the morning.

The next week the service tech shows up on time at 8 am and is friendly and seems knowledgeable. He does the central air conditioning tune up and says that the air conditioner is low on freon. He then puts 3 pounds of freon into the central a/c for which I am charged $255 in addition to the $99 for the a/c tune up and the a/c stops working. The tech says that the a/c has overheated (which it has never done before) and then goes to the attic and says that there is a problem with a valve causing restriction to flow of the freon and that it would cost $700 to replace the valve. The told him I thought it was still under warranty and I would call the company that had installed it. I called the other company and they came out by noon that day. They determined that the Temperature Control tech put too much freon in the air conditioner and that the system was overpressurized. As a result, my central air conditioning system would not turn on because it was overpressurized with freon. They said that some of the freon needed to be removed. I called Temperature Control and told them that their tech had overpressurized my central air conditioner and they needed to come out and remove some of the freon. They said they were very busy that day and would not be able to send out a tech until the next day (despite the fact that they had caused my a/c to stop working).

We asked to speak to the owner, Dave Parker, as we were very dissatisfied with what had happened to our a/c. He did not call back. We then called backed the next day and asked to speak to him. He called back and we explained to him that our a/c was working fine before his tech worked on our air conditioner and that the other company said that it was overpressurized with freon. He was rude and unhelpful and said that his tech did everything right and that my problem was the faulty valve. He said he would do me a favor a send out another tech that day.

The other tech from Temperature Control came out and readjusted the freon to the proper level. He ended up removing 2 pounds of the 3 pounds of freon that the first tech had put in. After he did that, our a/c was once again working fine.

We called the company the next day and spoke to the office manager and told them that I thought we should not have to pay for 2 of the 3 pounds of freon that had been place. She said that she would get back to us and never did.

Ed B.

9/15/2016

Rey and Omar were fantastic. Very professional and courteous. They were here on time, and completed the job timely. They gave me some good suggestions about maintaining my a/c going forward. I will use these guys from now on.

Francisco B.

07/01/2023 12:00:00 SA

Great service. My water heater gave out and this company delivered great service on a holiday weekend. Dan from San Diego was super helpful and explained the process. They helped me through a tough time and made everything really easy and painles.

Juan N.

01/09/2014 12:00:00 SA

I called 4 company's 1 of them wanted me to go online and apply for a appointment annoying the other 2 Never called me back . Temperature control was the only company to set something up right there and then . David showed up right on time . Looked at my unit advised me to have a maintenance done and have my blower motor replaced because it was not working efficiently anymore for a 10
Year old unit . So I went along with the repair . He sent Omar the next day and Omar was very professional and nice. Ever since then, my unit has been working like a champ. I recommend TC to any of my friends and family members !!!!

Matt G.

1/15/2019

I can't say enough good things about this company. They went to my house, estimated the complicated job very thoroughly, and were very competitively priced. When they came to the house to do the job, I was at work and was unable to supervise the work. They called me to tell me they identified a less labor-intensive way to accomplish the task, and turned out to be over 50% LESS expensive than the estimate. Everyone in the organization, from Dave the owner to the people who came to my house to the person in his office, were very professional. They did great work and were excellent to work with. I would strongly recommend Dave for any HVAC needs.

Connie C.

7/28/2014

Really above and beyond in my time of desperate need. Omar was prompt, knowledgable, pleasant and efficient. Had our AC up and running in no time. Today he repaired our legacy system soon we will use temp control to upgrade our system.

Sreekanth P.

6/14/2023

Daniel P was an exceptional technician with extensive knowledge. He provided valuable assistance in replacing the water heater and offered detailed explanations about its maintenance.

Lyn G.

5/16/2022

Yet another update. Temperature Control did not finish the job they were contracted for, but now more and more mysterious charges are hitting our credit card. They are good at charging the credit card but no one followed up to make an appointment for them to finish the job. We had to chase them. I have had to tell them to stop charging my card until they have sent full itemized invoices. We should not have to pay for the first techs, who screwed up the job, and it STILL isn't fixed! I hope this will prompt someone who is high up in the company to contact me. I was at one point invited to email them but the address provided was not responded to. Temperature Control, we have been your loyal clients for years! What has happened to you??

Dave C.

8/15/2023

Scott was very professional and informative in assisting us in making a decision to replace our water heater. Arrived early and was quick. Would recommend.

Larry C.

9/26/2021

Got estimates from five different HVAC companies. Temperature Control Corp's bid was fair and reasonable by comparison. Met with owner David Parker whose presentation was thorough, considerate, and informative. (He also stopped by regularly during the installation to check on his crew's progress and was there to meet with the city permit inspector to insure the work passed inspection.) A few additional financial incentives arranged for with the office manager convinced us to go with Temperature Control. While we did have a few installation concerns that needed to be addressed over the three or four days it took to complete the job, each was resolved to our satisfaction and we now couldn't be happier with the result. The Carrier Infinity HVAC they installed is extremely quiet, efficient, and highly effective. There are days when we completely forget that it's 100 degrees outside. Any questions we've had about the operation of the unit have been answered helpfully and immediately by the staff. We did have a question regarding the unit's operation early on and the technician who was sent out to investigate was highly knowledgeable and skilled. Note: We almost went with a Lennox HVAC, but wider parts availability and Temperature Control's many years experience with the company convinced us to go with Carrier.

Carol V.

8/31/2023

When our hot water heater stopped working, I wasn't sure who to call. I'm so glad I called Castle Works. They were able to send someone out that same day. Mario Lazo came on time and was able to replace the hot water heater in no time at all. He was kind, considerate and understanding to our situation. Thank you Castle Works and Mario Lazo for job well done.

sean m.

07/06/2023 12:00:00 SA

Above should actually indicate NO STARS!!!
I needed someone to replace the temperature valve (gas valve) on my Bradford White water heater. Castle Works sent out a technician by the name of Mario. I initially wanted to spell out everything that occurred but I believe the length of this would get lost in translation and not get read. I have dealt with many companies but have never dealt with a company as shady as this one. The Cliff Notes version of this story is that the tech and the supervisor were less than honest, wanting to charge me initially $660, then $600, then $460 for something that would take (Per Mario the tech) 30 minutes to do. Oh and the part to be replaced was under warranty and so it would be free from the manufacturer (I did my homework on that one).
I would be happy to communicate with anyone that would like to know the entire story but as of now just know that Castle Works seems to be out for our money and gives all of the home services industry a bad name. I will never use and/or recommend this company to anyone. If you decide to use this company please be very wary.

Luisa D.

4/18/2023

Our 75 gallon water heater was not producing any hot water, it was Sunday and most of the companies were closed. We called Castle Work and they sent Dereck the next day in the morning. Very profesional and knowledgeable, he changed the thermocouple and got it fixed. Saved us a lot of money. All the other companies wanted us to replace the whole hot water heater for several thousand dollars. Castle Work does the job. I am very happy with their work.

Rick D.

2/26/2014

After interviewing and getting estimates from three companies, I chose Temperature Control to replace my five ton system in 2007. Couldn't be happier.

Most of the technicians have been with the company for many many years. If a problem (there have been very few), they're out here immediately.

I upgraded to a zone system about two years after the initial installation, and David gave me a very fair price.

Highly recommended.

H S.

7/29/2023

They showed up on time. And walked me through possible solutions I can do myself in the future as well. Answered all questions

Dave P.

10/20/2022

My hot water heaters took a Krap and the wife wasn't happy. Called and they answered in 1 ring and; within 5 min, had a tech calling me.
Tech showed and spent a good quality time troubleshooting the issue. Was upfront with the prices and professional. Ended up getting a new water heater and he installed it in less than 1 hour.

Azadeh T.

9/13/2013

Honestly the best around!!!!! So efficient, honest and on time company out there!!!
They truly stand behind their work. My air conditioning was out not only did they come immediately but they solved the problem and I didn't feel like I had been ripped off. I highly recommend Temperature control!

Renee B.

12/28/2013

This is the place to call if you want an honest quote from HVAC techs who actually know what they're talking about. You will not be ripped off like some other companies will do! David is friendly, respectful and knows what he's doing. Thank you! I would never call anyone else to service my home.

Douglas l.

06/08/2018 12:00:00 SA

I've used Temperature Control for many many years, and it's a truly Great Company! Myra at the scheduling desk goes out of her way to get someone out quickly whenever I need service; all the technicians are experts at what they do (Omar, in particular is exceptionally skillful), and they always have a cheerful, can-do attitude. And, of course, David who runs Temperature Control is simply the best. Thank You for years of terrific service!

Lisa M.

9/24/2022

I wanted to take the time to recognize and communicate the excellent job performed by the team that did our install. I originally was working with Dave Parker, who was wonderful to work with, but I understood that some things had changed in the company and I was assigned Raymond Elizondo to handle going forward. I can't speak highly enough of him and his team. Everything starts at the top and trickles down, and with his amazing supervisory skills and genuine interest in the project everyone worked together perfectly and with a smile on their faces. (see crew below). While the install went well, the thermostat from Mistubishi (model PAR) never worked and was ineffective. Raymond kept in touch with me to let me know that he was working with Mistubushi to fix the problem. He even came out to my house again to try to work on the issue with Mitsubishi on the phone with no resolve. We decided to make a change so that the air conditioning will function properly and change to the MHK2 w/o wireless option. Raymond again promptly set up a time to come back and personally install the thermostat and make sure that it was working properly. His attention to detail, fairness, professionalism, and genuine concern for his customers is what makes him such a great asset to the company. The whole team was great to work with.
Lisa
Crew:
Raymond Elizondo, Danny Molina, Salvador Rincon, Ramon Cruz, Ronald Boswell

Marlene D.

1/28/2014

Temperature. Was out today, and fixed the problem very quickly. The technician was very quick and pleasant. His name is Mario. We have been with Temperature control for about 15 years, and have been very satisfied.

Misty P.

6/22/2020

Temperature Control was hands down the best service we have ever received. Our technician was timely, informative, and professional. He took the time to thoroughly evaluate my system and educated me on some ways to keep the system in running order. He never attempted to upsell me on services I don't need and ensured we understood the services he provided.

Jennifer R.

01/12/2023 12:00:00 SA

They responded and sent Dereck to our house immediately. He was knowledgeable, professional, and he was able to get the job done the same day. I will call them again for sure.

Shayla G.

09/01/2015 12:00:00 SA

So my a/c broke down on what felt like the hottest day of the summer! Luckily I called temp control & they sent Omar. Such a polite young man, instantly put booties on when he entered my house! He talked me through everything he was going to do.. Kept me very informed! Thank you so much Omar!

Rachel P.

07/03/2023 12:00:00 SA

We called at 8:30 am and had someone here within 30 minutes! Mario was polite and personable and explained the issues with our water heater and what our options were. He gave us the best price and did a great job! Thank you Mario!

William D.

12/27/2013

I was impressed meeting Mr. Parker who represented Temperature Control Corp when we initially met. His company's proposal for the scope of work for the air conditioning and heating system in our home was most competitive. However I felt obligated to award the work to the lowest bidder. (A small difference in price).
I decided that when the next occasion occurs for air conditioning and heating we would call Temperature Controls Corporation. This small and very efficient contractor was awarded the work at our home during August 2012 without us obtaining other contractors proposals. I highly recommend the services of Temperature Controls Corporation.
We are delighted with the results.
Written by William L. Dean Registered Mechanical Engineer, California.

Walter F.

10/06/2022 12:00:00 SA

We had to replace the water heater for the first time in my life. To be honest, I didn't realize this would be a major investment. The call and time to home was almost immediate. Patrick was professional, and the installation was quick. I just have to get use to water heaters breaking every 10-15 years.

Heidi E.

09/08/2023 12:00:00 SA

Andres Z did a great job! On time, explained options, and the water heater looks great. He even moved the gas shut off line from where it could not be reached behind the old water heater.

Hilda N.

10/27/2022

One of the water hoses from our water heater sprung a leak, I called the number listed on the heater. The person who helped me on the phone was very friendly and was fast to call back to schedule same day appointment with a technician. Julian called us back and he was able to come and service the water heater within an hour of our call. He was very friendly and professional. Very efficient and well mannered. Over all this was a great service. Luckily it wasn't something major, but he was able to do the job within 30 min or so. We will for sure be using their services again. Thank you for the quick response and the fast service.

Don S.

07/07/2023 12:00:00 SA

Scott Russon was a great resource of info and expertise through a unexpected water heater failure. It's never fun to need have to pony up $ to keep your home systems up and running but I could tell he was a straight shooter which made me trust Castle Works. With that trust I moved forward with the installment and he expertly knocked it out in a couple of hours. All people want is to trust the people and companies we must deal with as home owners and they came through for us.

Martha S.

8/31/2016

We have used Temperature Control many times. They are honest first of all. They are very knowledgable, get the job done and the price is very fair. I recommend them highly. They do big jobs like hotels, and little jobs for homeowners. My husband has had them to install HVAC in many new homes. Never a problem. Always a pleasure. You won't be sorry.

Corey W.

8/26/2013

these guys are the best! We own property all over LA and have worked with dozens of companies over the years... After David took care of a building in brentwood for us, we dont call anyone else!

with so many choices out there these days, reassuring to know there are honest, reliable professionals like Temperature Control

Cynthia V.

10/11/2022 12:00:00 SA

Great job. Scott was knowledgeable and explained things. The company sent him out quickly to address our leaking water heater. My neighbors have also used CastleWorks and recommended them.

Mario Q.

01/09/2014 12:00:00 SA

I used temperature control corp because of a friends referral. I was having problems with my cooling system and had a few other companies come out to repair it, but it would always break down. I finally got temperate control corp to come out and take a look. Within minutes their technician Omar was able to diagnose the problem and give me several different solutions. It was great because he was able to help me save some money! As of now everything is running fine and I will never miss another maintenance. I really learned my lesson! Thanks guys and keep up the good work!!

Geoff F.

03/03/2023 12:00:00 SA

Castle says they fix water heaters, they don't. They don't carry any replacement parts!!!
They only carry new heaters and charge $3700 plus for a new one...
A bait and switch outfit if you ask me.
Shop around. Don't trust them. They are money grabbers.

Teresita H.

05/03/2014 12:00:00 SA

I found the company thru Yelp, I called the company Friday night & the following morning Saturday I got a call & Omar was at the house after 35 minutes. He was on time, courteous, honest, capable & knowledgeable. My A/C is old (1991) & he fixed it. I will recommend this company to everyone, they are very honest, reliable & dependable!!!! They charged me reasonable price too, i used the voucher on Yelp. I will definitely call them again!!!! Thank you.

Marie M.

9/23/2015

I highly recommend Temperature Control Corp! I had a problem with my a/c unit, I called and Omar Q. came out right away!! He was extremely helpful and professional. He knew exactly what he was doing and fixed my problem right away! From now on, I will gladly do business with this company for all of my air conditioning needs!

Dom K.

9/24/2022

Our water heater crapped out last week and we ended up needing a replacement. Jonnie from Castleworks showed up same day to assess the problem. He was extremely knowledgeable and passionate with his trade and also gave me a couple tips and tricks with other plumbing throughout the house. He was exceptionally quick with the whole project taking a little over two hours. I highly recommend and will use this company for future projects. Great company and customer service all around!

Henry R.

8/23/2023

I woke up to a water heater leaking water steadily into my laundry room. It was a mess. I notified my landlord who had me call CastleWorks and within a couple of hours technician Scott Russon was at my place evaluating the situation. He replaced my ancient water heater with a new one, and replaced the old hoses and lines too. He secured it to the wall as required by law and installed a new outlet release pipe. By 2 pm he was done, leaving a new water heater and a clean work area behind so I didn't have any mess to clean up. He and the dispatcher I spoke to on the phone were unfailingly polite and professional. I hope I never have water heater drama again, but if I do CastleWorks will be who I call.

Michelle R.

6/24/2016

Really happy with the service of this company. Chris, the technician was actually 1/2 hour EARLY for the scheduled appointment time and was very helpful, professional and knowledgeable. He was quick to diagnose the problem with my air conditioner. Samantha who schedules the appointments was excellent as well. Will definitely be calling this company again for my A/C needs.

Andrew A.

1/17/2023

Miguel Lopez was the best technician I've ever had for a service call to my home. Getting scheduled was a breeze, Miguel treated the work as if he was doing repairs in his own house. Went above and beyond to ensure the safety of our water heater repair and remediated some dangerous issues left by the original installation. And he was working with speed and technical expertise as well. He was upfront and fair with pricing estimates too, there were no surprises. We are really glad we called CastleWorks and can't recommend them and Miguel more highly.

Anahid M.

6/23/2023

Our water heather was leaking we called the company they responded very fast and Julian Lemus was the technician he changed our water heather the same day and he did a perfect job we were happy and he did a excellent work
Thank you Julian Lemus.

Alejandro G.

12/22/2016

Omar and his team are the best !! Even before he arrived he was already winning us over. He Called me ahead of time to let me know when he would be arriving and he made it right when he said! Helped answer all of our questions and even shared some suggestions from his experience. I have already recommended some friends and family to them. Keep up the great work!!

Dan P.

1/23/2021

I contacted around 10 different vendors to get quotes on a replacement for my outdated furnace + AC. Most of them sent a less-knowledgeable sales tech out and gave unimpressive advice/solutions. With Temperature Control, I was able to work with David, the owner, via email to receive a quote based on pictures I had sent pending a final verification where he came out and assessed the project himself. It was quite nice not to be pressured into a visit to my home (especially during COVID) while going through the ballpark quoting process. David was very knowledgeable and steered us away from a more expensive solution I had originally asked for that he didn't think would work well for our home to a very reasonable, high quality Mitsubishi heat pump + air handler solution. His quote for this system, even before current rebate incentives, also came in around $2500 less than most quotes I received to have my system replaced with a traditional furnace + AC. Temperature Control is a Diamond Dealer for Mitsubishi and as such is also able to install these systems with a 12 year warranty.

I was very impressed with David's knowledge, responsiveness and price so I decided to go with Temperature Control and the Mitsubishi system for our project. It was estimated to be a 1-1.5 day project. Three members of the team arrived on the first day of the install on time and began the work.

As they were removing my old system they noticed that we had significant issues with our existing air return ducting that couldn't have otherwise been seen at quoting time. This is where I really can't stress enough how happy I am to have gone with Temperature Control for this installation. The team alerted me to the issues with my current return ducting and let me know that while they could go and install the unit as planned, they wouldn't recommend doing this as it would lead to significantly lower air quality. I figured that at this point the project was going to go off the rails as we were now going to need to spend more time planning, open some walls to install ducts, move the install location of the air handler, and change the plan on some of the connector ducting. However, much to my surprise, the team worked quickly with me and David to make a new game plan. The new plan involved all of the above work as well as some custom ducting fabrication. They proposed an honest, reasonable, and frankly less-than-expected change order fee for the additional work which I accepted. All of this was done within an hour and the crew immediately finished the day getting as far as possible with the new plan.

After waiting a day for the custom ducting to be fabricated, they then had a 3-person crew working for two full additional days to complete the project. The level of detail and care that the crew put in while working is remarkable -- they really care about the quality of their work. At the end of the project we now have an air handler installed on the other side of our garage from originally planned, brand new return ducting installed into our home, and custom metal ducting installed to connect the new unit in an as-hidden-as-possible fashion to the existing ducting on the other side of our garage. The team went above and beyond in delivering a high-quality install and were able to work through any/all of the challenges that they ran into with skill and ease. Most importantly they genuinely cared about me as a customer and my home having the best possible outcome.

Installation aside, the Mitsubishi M-series 3-ton Heat Pump unit we installed is great! The air handler makes virtually no noise compared to our previously quite-loud furnace and the outdoor unit is also significantly quieter than any traditional AC I've seen installed. The system can also run in a dry mode which is quite nice for homes that have high humidity closer to the water.

If you have the chance, you won't be disappointed working with Temperature Control for this sort of a project. I'm pretty sure that I could not have had a better outcome for my project, and while not inexpensive, their quote was honest and still lower than quite a few other quotes I had gotten.

Sergio E.

10/02/2022 12:00:00 SA

Jonny Brayall was our technician and he was wonderful in every sense of the word. I was able to identify that Jonny loves his job and enjoys what he does because he is extremely knowledgable and is more than happy to share that knowledge. He explained that we needed a water heater replacement and demonstrated our options and pricing. Nothing jumped out at me as a surprise so I was pleased. The installation happened right then and there and was concluded quickly. Jonny walked me through the new water heater and gave me the 101 on the bells and whistles. Overall I was very happy and pleased.

Thee P.

12/07/2022 12:00:00 SA

Great experience we had with Manuel Lopez, he was able to help us with our water heater installation.

Gerry F.

12/05/2016 12:00:00 SA

I want to commend Omar for his professionalism. He has great customer service skills and is always extremely helpful. I highly recommend Temperature Control, they are a pleasure to do business with.

Steve M.

4/29/2013

A few months back my hot water stopped working and my friend/neighbor referred me to Dave and Temperature Control Corp.

I text Dave Saturday night and he was at my place early Sunday morning (there is a convenience fee for coming out on weekend)

He quickly fixed the problem (pressure was low in the heater) and the world was great again....but that wasn't that end of it.

The next morning Dave was travelling out of state, but managed to txt me to check to make sure everything was ok.

A couple of months later, same problem. I called him. We played phone tag for a whole weekend, but he was patient. Once we got a hold of each other, he suggested that it might be a simple problem like last time. He patiently walked me how I can fix it over the phone for 15-20 minutes at no charge. It worked!

If you're looking for an honest and competent heating and air conditioning company I'd highly recommend David and his company.

Prior to this review I've purely read reviews on yelp....David's service inspired me to sign up and write a review!

Kyle R.

08/06/2017 12:00:00 SA

Temperature Control installed my new AC Unit in March of 2016. The owner Dave originally came out for a quote - a fair price, they weren't the cheapest quote and they weren't the most expensive. Overall, no major issues with the system, it has done what it needs to and cools down the house. 2 weeks ago, the AC compressor would not turn on. I did all the normal troubleshooting - checking the power shut-off, the fuse box, etc. I checked the yellow cable in the back of the nest, ensured all connects were secure, filter clean, etc. So I called Temperature Control. They were able to send out Rey to fix my unit - Rey was one of 3 techs that installed my services initially. I remembered him as soon as he arrived, and I recall he was the one that did the work under my house and in the attic. Within 30 seconds, he came in, and accidentally bumped the unit, and it worked. He could not figure out what had happened and continued to troubleshoot the problem, but the AC suddenly worked. A few days later, the unit would not turn on again. I called them up, and they came out the same day and were able to figure out the problem - some cable underneath the house the powered the unit was loose underneath the house.

Temperature Control is a small company with only a few techs, but they are very courteous, knowledgeable, and polite. They are not always the cheapest, but their service is top-notch.

Farnaz N.

7/17/2014

Recently one of my AC unit has stopped working, after scheduling 2 separate visit from 2 separate companies and have no AC for about a week, they both suggested i need to replace my unite on the roof for almost $10 K, then I have got introduced to David who responded to my call the same day and showed up at my place only to tell me that he can fix the unit for $500, he scheduled a come back next day, called in advance to tell me the price of the board that he needed to replace and 2 hours later my AC was up and running. He went beyond what we asked him and checked my other unit which was not working properly and apparently needed a service very badly (considering we juts bought this house and did not know the condition of that AC package). Omar from Temperature Control came by the next monday and he cleaned up my other AC for almost half of the price of the other companies. they are very professional, on time and care for the costumer. I strongly recommend this company if you need help with your heating and air conditioning.

Thanks guys

Kinberg M.

8/21/2022

James came out on a Sunday and fixed my hot water heater connection lines and ball valve. very thorough and reasonable price.

Ryan L.

1/31/2017

I have a wall heating and cooling unit in my guest house that became partially nonoperational. I called Temperature Control Corp. to inspect the unit and they were, for a $75 service fee, able to diagnose the problem as a faulty control switch. The technician disassembled my unit, left if disassembled and instructed me that he would call the next day with an update on parts. He said that it should be done by the week in any event.

I heard nothing back from the technician or from Temperature Control that Wednesday or the remainder of the week. The following Monday, the technician left me a voicemail that I was on calendar but that he would not be coming out as my part was not yet in. He stated that it was being mailed and had not yet been received.

I had heard nothing back from Temperature Control, did not know I was on calendar, did not know the cost of the part or that it had been ordered. I called Temperature Control to inquire about this and called the technician. Neither answered or returned my calls.

A day passes.

I call Temperature Control AGAIN and they inform me that the technician is really busy because he is their only person in the field and they know nothing about the status of the part. When I inquired as to why my call was not returned and why they did not follow up as promised, the woman informed me that they were undergoing major organizational changes and, therefore, dropped the ball. Not sure what the former means, but I wish I would have known that before I did business with these guys. (But, upside, now all of you know that so you can make your consumer decisions accordingly.)

The technician then calls to tell me that, contrary to his message from the previous day, the part could not be ordered because it is no longer made. So, evidently, his previous message was false. BUT. But, instead of replacing the controller, I could just replace the entire unit. For $1350. Which, he said, would be better for you. Not better for me, better for Temp Control.

Meanwhile, the tech left the unit disassembled. He offered to come back to put it back together, but it should not have been left in that condition in the first place and I do not have another two hours to take off work so he can come back. (They give 2 hr windows) I asked for an invoice. I never received one.

I did an extensive remodel on my main house last year and used a series of contractors. I had expected issues along the way, but none like this. I understand that major organizational changes, whatever that means, happen, and it looks from reviews that in past years these guys were a good business. In my opinion, they are not that now.

EDIT: David, I am disturbed by your comments, addressed as room allows:

Your unit was left disassembled because we were involved in an active repair with assumptions that we would have the part shortly and we back to install. If we offered you while we were there on the initial service call that we can reassemble your unit at an additional fee just to dissemble it when the part arrives, I will take a wild guess that you would have said, leave as is.
--I paid you $75 for a service visit to diagnose why hot air does not blow when my heater is turned to hot. It does blow hot when it is turned to low cold and blows cold when turned to high cold. The unit worked when you arrived, but the control panel was wonky. Your tech disassembled it, so now it does not work at all. I paid you $75 to transform my system from operational but wonky to non-operational and in pieces. That's poor service. Your statement If we offered you ... that we can reassemble your unit at an additional fee is startling. You would come to my house, leave my operational unit nonoperational, in pieces, then charge me an additional fee to fix what you broke? Wow.

We decided to call you back once we had a confirmed yes or no if the parts were available. --Rey promised to call me back on Wednesday, whether he found the part or not. I left you voicemails that were not returned seeking an update on a job you describe as an active repair. You failed to return those calls. It should not take me a week to get someone on the phone, that is very poor service.

While we understand in this day and age that most expect instant answers and sometimes this is not the case as you just witnessed...
--I expect a contractor to call when they say they are going to call. If they do not, I expect them to return my calls. I expect if I request an invoice, one will be provided. I do not expect that a week will go by and a contractor will all but abandon a project.

You recorded my conversation? I did not consent to that, but will be happy to point you to where your agent expressly represented that you dropped the ball because you are going through major changes.

The call w/ Rey was dreadful because he said yesterday the part was in the mail and today said it does not exist. Meaning he lied.

Henry R.

05/10/2012 12:00:00 SA

EXCELLENT!!!
I turned on my unit for the first time on Friday and it smelled burnt.
They came out right away and fixed it in a jiffy!!
Very professional. The Tech was very clean and fast.
I found my new AC guy!!
So Happy!!
TONY WAS THE BEST!!!

Bonnie F.

09/02/2013 12:00:00 SA

Dave saved us from triple digit heat this Labor Day holiday when our 40+ year old A/C unit stopped blowing cold air. Yes, it needs to be replaced, but he was able to repair it and keep us cooled off while we save for the replacement next year. Thank you for coming EARLY on a holiday, and fixing our unit in less than an hour! Dave is straightforward and not a pushy salesman; he was honest about our options and charged us less than his initial quote. Sears gave us a 1 week appointment, which I was happy to cancel! Temp Control will be our exclusive company from now on.

Dave S.

3/25/2014

We recently added a split system to handle the two rooms that we most commonly occupy. David from TCC offered us an option that none of the other companies that we talked to gave us - mounting the internal units in the roof. The result was the cleanest installation possible - just two new grills in the ceiling. The installation crew, with supervisor Tony, was just excellent. They took barely more than a day, kept me informed about all steps, and took great care to keep everything clean as they worked. Everything works pretty much silently with the external unit bolted to the side of the house.

I have nothing but good things to say about TCC.

Chiara O.

08/05/2023 12:00:00 SA

AMAZING JOB ANDRES IS THE BEST :) he was supper efficient and had to do a quick run to Home Depot for some pipe work stayed late to finish the job and came out perfect ! Love my new water heater ! Thank you so much Andres!

Larson I.

5/31/2023

Our water heater sprung a leak so I called a number which was posted on the water heater, and it was Castlewoks Home Services. I explained our situation and they came out first thing in the morning. I had received a couple quotes, but theirs was a little higher. However, they were willing to negotiate with me and gave me a more competitive quote. Since they were willing to lower their price, and came prepared with everything needed, I accepted their price. I'm so glad I did because Salvador did a great installation! He was, professional, efficient and thorough. I would highly recommend their services.

Tom D.

1/13/2014

Temperature Control Corp installed our HVAC system 3 years ago. We continue to have them service our system twice a year. On January 9, Omar arrived on time as scheduled. He changed the filter, checked the wiring on the compressor and tested the thermostat. He was friendly and even wore paper booties on his shoes to protect the floor. He was friendly and professional, and we will continue to do business with Temperature Control.

Leslee G.

2/16/2023

My hot water heater needed repair. I called CastleWorks based on Yelp reviews and was very pleased with the service. They came the same day to assess the problem. The repair would have been at significant cost. Since the water heater was nearing the end of its life and more energy efficient ones were available, I opted to replace it. I was offered several options. Very efficient, professional, knowledgeable tech (Julian) installed it the same day. Left the worksite clean which was much appreciated.

Georgia N.

4/24/2023

did an excellent job I am so pleased, they are so professional. I am very thankful for their service. Mrs Nunez

Curtiss L.

07/07/2015 12:00:00 SA

Everyone else told me a week and they came within hours and did a hell of a job.

Jill L.

9/29/2015

Thank you Temperature Control Corp and especially to Omar!! My family is so grateful for your assistance with our A/C unit. I was referred by a good friend to Temperature Control Corp after having various problems with our A/C. From now on it will be the only A/C company we will use for all our heating and air conditioning uses. I will highly recommend Temperature Control Corp to all our friends and family. Thanks so much to Omar! He's professional, courteous and extremely helpful. Omar is an asset to Temperature Control Corp. Thanks also to Samantha for her help on the phone.

Bonnie F.

1/26/2017

I just wanted to thank Temp Control for being the best HVAC team! David and Ray are lifesavers. We don't want anyone else working on our system... ever!

David came to our rescue and got us a new duct system and roof platform installed with 2 days notice, saving us from a near disaster with a contracting company that I thought we had to go with as part of a larger renovation project. Once I knew I could go with Temp Control, I didn't have any worries. I knew I was in good hands! And I'm a worrier!

On a separate matter... We also had an annoying & intermittent HVAC issue for a few weeks of our unit shutting off heat late at night, then decide it wants kick back and work just as we'd be within an hour of having someone look at it. Things have to be broken to fix, right?? Well, thank God for tech Ray, who took the EXTRA EXTRA time to look at the unit while it was working fine. The shutdown problem happened for him and his techie gadget told him of a major fault issue with the unit getting too hot. To protect itself (and US) the unit shuts off to cool down, then start again when it's better. Ray investigate enough to figure that too much gas pressure was coming into the line to the furnace and making it too hot! Yikes! How could that be when it'd been fine for the past few years of it's new life? We figured it could be when our gas company changed the meters some time ago, and we think that something they did pushed too much gas pressure into the line. Regardless, Ray reduced the gas pressure and the system worked much better, or so we thought. Before he left from fixing the first issue, Ray thought it'd be a good idea to not only test the unit's start/stop from the unit, but also our thermostat inside the house. When the heat didn't turn the heat on right away from our thermostat, Ray went to test the unit again on the roof and low /behold he found the 2nd issue that was making the unit turn itself off... motherboards! And because I have Temp Control doing the bi-annual maintenance service on the maybe 3 yr old new unit, everything Ray did was under warranty!! Bless you, Ray, for being so persistent to figure out the issues.

YOU ALL ROCK!!!

Dana A.

5/17/2023

My water heater went down Saturday evening. I called CastleWorks on Sunday morning, Mother's Day. My adult children and grandchildren were coming for a lamb dinner that afternoon. Austin arrived at 9:30 am and worked replacing the water heater and the horrifically rusted out pressure regulator on the city entry valve out front of the house . It took until a little after 3 to get the water back on. My Mother's Day was saved! He was extremely knowledgeable and patiently explained everything. Austin significantly improved the whole setup and brought the system up to code and safety measures. I highly recommend these folks.

Marc B.

06/04/2023 12:00:00 SA

Julien did a great job handling the issue with the water heater and explaining all my options

Wilson N.

11/12/2022 12:00:00 SA

BEWARE! AND BE EXTREME CAREFUL!! Our water heater was in need of thermocouple replacement and I called up CastleWork! The tech show up in time to look at the water heater and took couple images of the water heater. There no diagnostic performed on the water heater at all, then they quoted me $415 to replace a thermocouple which i proceed to ask how much for labor and parts!! I totally understand about the labor ($200+) and willing to pay for the labor, but $200+ for part is something not making any sense! The thermocouple only $9-$10 in home depot or Ace hardware store! Plus the whole water heater only cost $690. PLEASE be reasonable next time and hope the next person will not falling for their extreme overprice charge! I end up getting the thermocouple in home depot for $10 and took sometime to replace it myself.

Scarlet T.

03/01/2023 12:00:00 SA

My water heater was leaking yesterday afternoon and I was a bit concerned and I called Castle Works and they immediately sent someone all I can say is I really love this company they acted very fast especially NAM Park was such a wonderful person and very kind, thank you very much for all your help.

C R.

8/16/2022

Very professional. explained what was going on with my water heater and gave me several options on repair or replacement. very trustworthy.

Angelo B.

04/03/2023 12:00:00 SA

Dereck Kirnon the technician did really well replacing our busted water heater and pressure. He even added a big metal plate under it and a water spout so that our walls won't get water damage next time the accident happens.

Kathy S.

4/20/2018

This company is the best!!!!! If I could give them 10 stars, I would. Almost 2 years ago, my air conditioning system went. My home warranty service sent me 4 different companies who either could not fix the problem or just never called back. A friend suggested I call these guys. WOW...they are AMAZING. If you have issues with your Air or Heating... DON'T call anyone else....CALL TEMPERATURE CONTROL. Everyone from the people who answer the phones, scheduling and actual contractors are top notch. They really care about the job and the people they service.

Shu G.

12/16/2022

Christian Nevin did a great job replacing our leaking water heater tank. He arrived within 2 hours after my initial call, provided quotations, explained each option, answered all my questions, and accommodated my requests as far as he could, stayed on site in the next 3 hours to uninstall the broken tank, install a new one, while modified the plumbing setup to bring it to the code level, and handled all electronic paperwork, all by himself. He was professional and courteous, knowledgeable, and technically proficient. Thanks to him, we have hot water again from a brand new tank on the same day of the outage.

Thomas C.

09/11/2023 12:00:00 SA

James was great. Same day service and super clean work. James was friendly and informative. thanks James.

Sharlene C.

7/17/2023

My water heater stopped working on Sunday so we had no hot water. First thing Monday morning, I called for service, and within one hour, Scott arrived to save the day! He determined that my twelve year old water heater was beyond repair and need to be replaced. He explained the replacement details thoroughly and waited patiently while I did some quick internet research. We discussed the various options and he gave me a good price. Since I was going out of town the next day, it was an emergency, and he was able to replace the water heater within the next 2 hours. He had the water heaters and parts on his truck, so it was seamless. Scott was extremely pleasant, professional, and experienced. I highly recommend Castleworks (previously Affordable Waterheaters) for water heater replacement or repair.

J. J.

4/30/2019

Ok. While I did NOT decide to go with Temperature Control, I did think it was imperative to leave this review regardless.

David came out to give us an estimate on service. We got a good vibe right away from him. He was very thorough and explained a lot of ins and outs of our current HVAC system and took his time. I never felt rushed and I also felt like he gave us a THOROUGH analysis of what should be done.

He also followed up on his estimate and I absolutely appreciate the communication. He didn't let us slip through the cracks. He makes you feel like you matter and that's amazing.

While we did go with a competitor, it really only came down to price. He represents his company very well and should anything change with our current HVAC company, David and Temperature Control group will be my first call.

daniel b.

9/20/2022

What actual company is this? I recently had a company called Affordable Water Heaters and Plumbing (AWHAP) replace a water heater for me (january of this year), and it has been a complete headache.

Since then, AWHAP now shows as a closed business on Yelp. Reading all of the other reviews on that company, it seems like all the other customers had a very similar experience to mine. It makes sense they closed this business since so many customers were speaking up about their unethical tactics.

Now all of a sudden, it's called Castleworks. After speaking with several different people with this company, they say Castleworks bought AWHAP. Who knows what the real story is. To me, they changed names to distance themselves from the bad reviews and customers who actually pursued legal action against them.

I have since opened a file against AWHAP with the Contractors State License Board (CSLB) and the Better Business Bureau (BBB).

If you have experienced similar unethical/shady tactics by this business, please contact the appropriate agencies (like those mentioned above).

Refer to my review for AWHAP below:

Completely dishonest/shady company.. makes sense they are closed. they are now associated/owned by a company called Castleworks.

They replaced a water heater at my house back in january, while i was out of town. I asked my mom to be at the house to let the repairman in and do the job. I was in a bind, since I was out of town and had to get the water heater fixed quickly. I simply called the phone number that was on the sticker on the water heater, which unfortunately led me to this company.

I ended up being charged 3 Grand, for a water heater that retails at less than $700.00. I asked them for a detailed invoice (which they didn't provide at first), and when I got it, they charged me 1,449.00 for install, then another 1,258.00 for code requirements/other, then another 213.00 for city permit.

Under the code requirements/other section, all the individual descriptions (reinstall earthquake bracing, secure venting, bonding wire, etc.), seems like they would be a part of the installation process. Essentially, it looks like it's a duplicate charge.

I tried to contest this invoice for months. Then all of a sudden, I get an email from a different company called Castleworks, and shows that AWHAP is closed for business. The whole thing is completely shady.

I have started a file with the Contractor's State License Board (CSLB) about this company, and will begin one with the Better Business Bureau (BBB) as well.

If you have a similar experience with this company, I encourage you to reach out to the CSLB and BBB. They need to be held accountable for their shady tactics.

Stay away at all costs!

Robert S.

12/10/2022 12:00:00 SA

Hot water heater stopped working and I was not able to relight the pilot. Christian arrived within hours of my call and was able to relight the pilot. He explained other options. Christian was professional, knowledgeable and friendly. Good job

Carlos S.

01/09/2014 12:00:00 SA

Temperature control corp great team. Very nice humble people. Great rates and do an awesome job.

Barry + Akiko B.

8/14/2016

We have been using Temperature Control for many years to do our twice yearly maintenance on our A/C & furnace. Last fall our A/C was acting up & we called up Dave & his crew to look into it. Bottom line was that the unit was 16 years old & basically starting to wear out. At that time we asked for a quote on a good system & a few months back we had that system installed.

Let me begin by saying that Temperature Control & Dave, in particular, are extremely reliable & honest. All of their staff - from reception to installers to service technicians are extremely pleasant, professional & reliable. Response time to service calls and/or questions is prompt.

The installation was extremely smooth & we hardly noticed the installers were there. All public areas were covered with paper & the installers (as well as service technicians) always wear booties when walking around. Dave came by during the install to check on what was going on, inspect the work, & check that we were satisfied with how the job was progressing.

The unit was installed, the touch panel & internet applications set-up (although we did need some phone support from Temperature Control to fine tune the settings as there are a lot of options) & overall we are extremely satisfied with this system & Temperature Control's work.

We will continue to use them for our maintenance & would not hesitate to recommend them for a new installation, service repairs, and/or preventative maintenance.

Roger C.

07/06/2023 12:00:00 SA

Kudos to the Castleworks Home Services Company professionals. The amazing service staff (e.g., Scott Russon) and service coordinators (e.g., Lauren) are exemplary ambassadors for the company. The detailed and rapid services (e.g., same-day 75 gallon hot water replacement) were exceptional. Every aspect of the replacement met new buidling code requirements. Clearly, Castleworks Home Services Company is a go to organization for excellent service pertinent to water heaters, HVAC, and plumbing.

Steve P.

11/03/2022 12:00:00 SA

For starters, I don't like businesses who try to get my business by pretending we've done business before. I've never used CastleWorks to service my water heater, so why are they sending me a sticker to place over their former sticker, and worse still, under the guise of a timely safety issue? The language in the California Plumbing Code regarding securing a water heater hasn't changed in years. Why frighten people (especially elderly) with this 2023 emergency update (see photo)? Shameful.

James S.

3/13/2023

Called CastleWorks @ 2:00PM, Sunday afternoon and their service tech was there 2 hours later to replace our failing water heater. The tech, Dereck Kirnon, couldn't have been any more friendly or knowledgable! KUDOS to Dereck. He is a huge asset to the company!!

Farhad M.

1/22/2014

These guys did a great job for us in replacing a cracked furnace fast just before the weather started getting cold. I especially appreciated the high level of communication and straight talk from the owner. He helped me pick out the best furnace for my house and answered all my technical questions. At no time did I feel like I was being oversold.

Heidi W.

3/20/2015

Company came recommended by a friend when my AC broke in the middle of a heat wave. Company was prompt and service seemed fair. Plus Omar was professional and personal.

Michele L.

07/12/2023 12:00:00 SA

Miquel was efficient and professional in his overall service. please use him and his company if you need a water heater...in and out in 3 hours and did it all himself!! thank you Miquel!
Michele LISI-Merzi

Denise R.

01/10/2014 12:00:00 SA

We felt the need to write this quick note of gratitude regarding Temperature Control and their technician Omar. We want to commend on the quality of Omar's workmanship and his very knowledgeable and personable manner. When inside our very high attic, Omar was nice enough to take pictures for us to view the conditions. I will recommend Temperature Control to all my family and friends. This has been a positive experience from the get-go.
Denise & Stan

Sabrina G.

12/22/2016

Hi there!

We just had Omar service us and it was great service. He was very helpful and knowledgeable. They are a great company, super trusting and reliable!

Rob H.

10/06/2022 12:00:00 SA

Our water heater started leaking last night around 7:00pm so I called at 7:30pm and got someone on the phone. That was incredible to start with. They told me they would send out someone first thing tomorrow morning and Manuel showed up at 9:00am. He checked out the leak in my WH and gave me the options for a replacement. The prices ranged from $5,000 to $2,000 so I made my choice and they installed my new water heater to code in 2.5 hours. They were very professional in every aspect of the service call and were not pressuring me to buy the most expensive service. I would definitely recommend Castle for your water heater needs.

Daniel C.

08/09/2014 12:00:00 SA

As good as it gets! Period. This was our first time trying them. Very responsive to our call. Omar came out and was extremely efficient, polite, and honest. We had a problem with one of our two units that was causing it to leak. He explained what the problem was and fixed it with a very very reasonable price. He checked the second unit and our overall system free of charge and gave us great tips and options to avoid the issue ever again.

This is all you could ask for between professionalism, kindness, responsiveness, cost, and speed. Definitely using them from now on for all heating / cooling needs!

Tracey R.

11/17/2015

Wow, really, this is your response?! I live in Baldwin Hills, but no matter, it is supposed to be within the area you service. The fact of the matter is that you had no intention of coming to my home...for whatever reason....oh, because you thought I lived in Compton?!?! News Flash....ALL customers should be treated the same way, whether they live in Culver City, Baldwin Hills, or Compton. Done with this silliness.

Original Post:
I would give 0 Stars if I could. I called Temperature Control Corp last week to come out and provide an estimate / advise if we could install a mini split or central air/heat for my home. They confirmed an appointment for today, Tuesday, Nov. 17th between 3:30 - 5pm. I rearranged a couple of meetings to make sure I would be home. I just received a call from them at 10:30am, informing me that they do not do home estimates initially, they do it by phone and by looking up my home on google maps!!! What??? What a JOKE!!!

We are ready to move forward with new heating and air for our entire home. I have never in my life, and we have lived in our home for the past 18 years, and have renovated every single inch of our home, we just put in a gourmet kitchen and had an inground pool put in over the summer, so we have dealt with every type of of contractor there is, except HVAC. I have NEVER had any service provider, and we have dealt with a lot, tell me they will not come out to my home to provide an estimate. Over the phone.....NO thanks! Waste of my time!

Eva B.

2/25/2014

Love this company! I have the twice yearly check-ups and they always call and send a letter to remind me it is time to have my system cleaned and check. Mario was my technician today and he showed up on time and was very quick and efficient and kind. Great to have a company to rely on!

Chris K.

6/28/2023

Huge thanks to Dan, Christian and the CastleWorks team who did an excellent job helping us replace two old gas water heaters with an electric heat pump water heater (HPWH). We had a tricky job at our 100+ year old house in San Bruno requiring re-plumbing to combine two separate hot water systems, and some serious thinking about where to locate the new HPWH. Together we came up with a novel solution, installing a SanCO2 outdoor split system, only the fifth they had installed in the Bay Area. This was an excellent fit for our needs, and freed up some closet space indoors!

They coordinated their plumbing team and partner electrician flawlessly to install a 240v line for the new unit. They were also great partners in navigating all the local clean energy loan and rebate programs (CastleWorks are a BayRen contractor making installations with them eligible for extra rebates - you can also check these out at the Rewiring America site rewiringamerica.org).

We look forward to working with the team again!

J D.

07/01/2016 12:00:00 SA

My AC has not been working. So, I got a referral from a friend and I called Temperature Control in the morning. Samantha was able to schedule an appointment for me on the same day early in the afternoon. Omar showed up on time and was very professional, knowledgable and courteous. He pinpointed the issue and solved it right away. Many thanks to Samantha and Omar!

You will be in good hands with these guys.

Michael A.

11/08/2022 12:00:00 SA

Elaston Walker was fantastic. He was very friendly and professional. He was able to explain to me what I was not able to figure out. I appreciate his help and sense of humor. He made my mistake enjoyable which is extremely difficult to do. Thank you Elston.

Hernando M.

4/27/2023

He was excellent, install wasmuch better than orginally done. Very professional young man. Reason I hired company.

Baihan C.

06/10/2023 12:00:00 SA

Fastest repair ever! I found my water heater stopped working in the mornin and called Castle work for a service. They sent the technician, Scott, within an hour! The water heater turns out severely corroded and need to be replace. Scott managed to get the replacement installed in the same day!

Michelle P.

12/04/2022 12:00:00 SA

Our water heater was shutoff because we turned off the gas. After we turned it back, the pressure valve release so much water that we had a flood. Gerardo from CastleWorks was amazing. The first time he helped us identity the place we had a gas leak. The second time he helped us replace the pressure valve efficiently and with reasonable cost. He also came on Sunday for a rescue. We are so appreciative!

Cyndee A.

10/15/2022

This company is unethical. Run! I am calling BBB about recent experience. Spoke to a guy named Dallas who doesn't like to be challenged when asked questions he cannot answer.

Natasha S.

04/03/2023 12:00:00 SA

Our water heater stopped working. Gerardo was very professional, punctual and thorough, was able to determine the issue, order part and replace the heating element. I would call the company again if I happen to have any issues.

Ron C.

3/29/2023

I called CastleWorks to make an appointment to check our 20 year old water heater that had not been generating as much hot water as it had in the past. The team at CastleWorks was very responsive and had a technician to our house within 3 hours and provided the exact time of arrival. Andres was on time, professional and knowledgeable. He explained that we needed a new water heater and the reasons our old one needed to be replaced. He provided the packages that Castleworks offered and he explained each package thoroughly which enabled us to select the appropriate option for our home. He explained in detail the work to be done and answered all our questions at the beginning and during the installation. He had the new water heater and replacement parts installed within 2 1/2 hours. He then explained all we needed to know about how to operate the water heater. We were very pleased with Castleworks from our initial call to the completion of the new water heater installation. Thanks to Andres and everyone and CastleWorks for being so responsive and professional.

M M.

07/05/2023 12:00:00 SA

Castleworks was able to help us out with our water heater (sensor) issue the very same day I called. I also appreciated the updates I received to narrow down the time our technician would be showing up so I wouldn't have to block off too many hours waiting. Scott Russon did a thorough and professional job and I'd highly recommend working with CW. Hopefully I won't need to anytime soon but I'd definitely call them again should the need arise.

Rosa D.

12/21/2015

Had a mini-split ductless unit installed into our studio apartment and it looks and works great! We were not at home for the installation, but the crew did a great job getting here early so we could let them in before leaving for work, and they left the place clean afterwards. I am amazed by how quiet the unit is. Overall I experienced quality service through the whole process- from initial quote to installation to follow up after installation. I highly recommend them.

Daniel M.

11/21/2014

Being using temperature control for 11 years
Extremely satisfied
Omar the technician very courteous and professional

Jason G.

09/07/2023 12:00:00 SA

I don't typically write reviews but found this one to be necessary. I had a leaking water tank and needed fast service. When I called into Castleworks at 11 AM they said they could be the between 2-5 PM. I requested that they be there closer to 2 and she said she would absolutely put that request in. I called again at 2 and they said they could not give me ETA yet. I received a text saying he was on his way but didn't show up for 1.5 hours after. The worker should up at right at 5PM. This was too late in the day for me to get another quote that night. Miquel gave me a quote of 3000 dollars at first and then changed to 3400 because he needed to include a stair fee. I spoke to his manager and they did not offer any change in price. This was for a rental property so tenants needed water heater and I had no other choice. The tank they put in cost around 500 brand new, add some parts and maybe another 500. They charged me 2500 for three hours worth of work. When I checked on the work, the tech had drug water through all of the carpeted areas, he did not wear shoe covers. I pointed this out to him and his response was, I don't clean carpets. Stanley Steamer does a nice job. . I called the manager again and he sent me pictures of the carpet before the job started. Not sure what he was trying to show me, if he physically felt the carpets before and after you would see how wet they were. The water heater is in and it works but I would never recommend this company to anyone. Super overpriced and not customer focused at all. Find another company.

Tony D.

9/13/2022

Christian did a wonderful job, explaining everything before installation of our new water heater and afterwards. I would highly recommend Castleworks/Affordable Water Heaters for your needs.

Weber T.

6/20/2023

Nam Park is very professional to explain all the stuff and help us to replace our 10 year old water heater. Recommend.

Farshi M.

06/11/2012 12:00:00 SA

My AC broke down, and the owner came out himself on a Sunday. He could have easily charged me $300-$400 for the parts and labor. I have no clue about AC's. He explained the promblem to me thoroughly. Had the spare part in his truck. Fixed everything in 30 minutes and gave me a great deal on the price. Awesome!! AC is colder than ever. Thanks, David...you have a customer for life.

Melina A.

01/07/2014 12:00:00 SA

So I'm not a big reviewer on here but I do take the time out to write reviews for businesses that really impress me. My heater wasn't working right and I didn't want to call the last company since I feel that I was overcharged. I was referred to this company by my neighbor and she had full confidence in them. I gave them a call and I was given an appt for the next day. The tech came out and was gracious enough to give me a heads up before showing up. He was super nice and funny. He checked my unit... Diagnosed the problem and gave me an estimate. I asked if It were ok to shop it around, he said he understood and to call the office when I am ready and if I had any further questions. I did indeed Shop it around and even had another company come out and they diagnosed it with a completely different diagnosis! Come to find out( after calling temp control back and telling them the competitors diagnosis) that they were charging for unnecessary repairs. I'm so happy I shopped around because it went to show what kind of honest company Temperature Control really is! I got the simple repair done and my heater is working perfectly(not that I need it with this weather)
And It encouraged me to sign a maintenance contract with them that has them come out twice a year to change the filters and make sure everything is ok. Something I didn't know existed. I am really truly happy with their service and would recommend them to anyone looking for honesty and accountability!

Michael C.

1/21/2023

Replaced a pilot kit of a water heater and was charged almost 600 dollars (no warranty). It works, but over priced.

Haiping Z.

6/30/2023

My water heater got leaked and I called CastleWorks. They have very clear telephone messages telling me status of their technician and the technician showed up and explained what happened, giving me different options. Then they went in and replaced with a new one within a couple of hours. They even cleaned up my leaked water. Overall experience was so smooth. Very professional.

Maria P.

12/17/2022

Martin was very thorough explaining to me what happened and what options i have. And was patient answering all my questions . Lester did a good job installing the heater and he was very detail oriented and friendly, and left the area clean after installation,so was the other guy casey. Professional and highly recommended.

James M.

9/29/2017

This company is unbelievably great! Two years ago I had them install a 3-room Mitsubishi system. Not only did they beat everyone on price (I looked at 4 different providers), but the service was remarkable. There was an issue with a part a month later. They had no problem coming back to repair.

Fast forward to today, I'm adding a fourth room unit, which I anticipated in the original installation. Since the compressor was installed originally with capacity for a 4th unit, the installation was a breeze. After contacting them, once again they beat out the competition on price. I don't know why I waste my time with other vendors. Temperature Control is top notch! We scheduled a time for them to come out and install the fourth unit. I received a courtesy call the day before for our appointment between 8-10 am. Guess what time they showed up? 8:00 am on the dot! Also, something worth mentioning, the people you talk to on the phone (Myra and Stacey) are so friendly, supportive and knowledgeable. The owner of this company really values customer service...you see it in the employees. I could go on and on about this company, by far the best experience I've had with a new vendor using Yelp. Thanks Yelp!

Jen H.

11/08/2014 12:00:00 SA

Mr. Parker (president of Temperature Control), I just added a picture proving Morgan works/had worked at your company. As you can see in the picture, the name of the company and phone number matches your companies info. Morgan's name is clearly written. what's even more iratating is that the thermostat Morgan installed has been malfunctioning for months now. The system Is supposed to shut off when it reaches a certain temperature. However, because the thermostat was poorly installed, the AC just keeps on running. Now I have to get another AC repair company to come and fix your companies mistake!

Philip C.

12/30/2022

James is the best! He is patient, trustworthy and get the job done!
I called for water heater leak around 12:30 on Friday Dec.30. I was told technician should arrive around 2:30. James shown up exactly at 2:30. Great service during the holidays!

Gary W.

11/21/2018

David and his crew did a fantastic job. Quick, efficient, and replaced my unit within 2 days. The owner is honest and treats everyone fairly. I would recommend this company to all my friends. By the way please understand that this is a honest company making a living and paying employees for their hard work. Tony the installer has been with this company for many years which says a lot about a company. Prices are very fair and there were no surprised. Call them for your routine maintenance as well as they will keep your hvac system clean and operational.

3yrs have past and just got my hvac serviced. Omar said that we may need to get our duct cleaned as we just came through a brush fire. He finished up and said all looked clean and even recommended I get the filter on amazon for half the price that he would charge me. That's honesty! Thanks again!

Jj W.

04/05/2023 12:00:00 SA

Daniel K came on time for my busted water heater. Explained all my options, got my approved choice before started. Neat and fluent, make it such a huge fun to watch how a true pro works. At the finish, he patiently demonstrated and went through all operation steps. I won't be shy to give DK a six star if allowed!

Lisa S.

09/04/2023 12:00:00 SA

Our appt. was last Tuesday I believe I would give them 5 stars for punctuality.
As far as the 99.00 special to diagnose our heater the tech diagnose it but to confirm it he said it cost another 80.00 to call Noritz to verify it but he was pretty sure the heat exchange was bad and would cost 2498.00 just for the part and possibly that wouldn't be the only part. We told him we did have the means and had to figure things out and paid him his 99.00 he left and sent us est.
That evening so upset came across a website of Monkey wrench Plumbing and a coupon for a free diagnostic. The following day they showed up not only did they let me know the heat exchange, manifold, etc were bad and our heater is a Noritz he would call to see if parts were under warranty which they were and they would send all items out that day. The reason I am leaving a review is as a plumbing Co. I was told they they know that certain heaters have warranty to replace the parts and they can be shipped to you for free and then it is up to to have someone install or the plumbing that actually lets you know you only have to pay for labor. So lesson learned and I hope this helps out many more and always get a second opinion.

Danny S.

12/28/2017

We came by Temperature Control through the recommendations of two of our neighbors in Studio City, both of whom had very good things to say about the company. The owner, David came to our home and gave us a clear assessment of what he thought we needed to replace a twenty year-old heating/AC unit. The price was fair and he was able to begin the job within a week or two. Once the work started, the installers were prompt, kept the work space clean, and finished within the estimated time. Now that the unit is in and we've been using it for several months we're very happy. It runs quietly, keeps the house very comfortable in summer and winter months, and we expect to be paying less for electric bills with our new energy-efficient Carrier system. Any questions we've had about the system have been answered in a timely way, with David recently coming to the house to personally answer questions we had. Home AC is a big purchase and I feel we got a great system with a very qualified and honorable company.

Sam J.

02/01/2023 12:00:00 SA

I could not be happier with this business, but more specifically, with the tech who came out to my property, Lee Frei. He was incredibly personable, deeply knowledgeable, and downright hilarious. Coming home to a flooded garage and broken water heater was not ideal, but Lee turned the experience into an enjoyable afternoon with an easy fix.

Both my boyfriend and I wished we had cash on hand to tip him for his outstanding professionalism and kind trustworthy demeanor. We Appreciate that he listened to our unique situation and made product recommendations tailored to us specifically as opposed to pushing the most expensive options for his benefit.

Lee is welcome in my home any time! Fingers crossed he's the guy for all my future water heater related woes.

Rachel P.

4/16/2016

Temperature Control was hired to install a small, wall-mounted air conditioner in a room in my home recently. David, the owner, and his crew were wonderful to work with and I recommend the company to everyone. It was a seamless experience and certainly a very good thing to get the initial estimate and final check of the work from David himself. His crew of two men were quick, friendly, and very professional. The work was finished in one day. The whole experience was very positive.

Vianka R.

11/21/2014

I used this company as a reference from one of my friends. They are such a great company a young man by the name of Omar came to my home to fix our AC unit . He was such a pleasant young man and hard working overall I would call this company again for any AC problems and I will refer them to many friends and clients !

jeanette c.

6/15/2023

I'm so happy & satisfied with company. On top of things & very professional. Dereck K . is a wonderful & handyman for fixing my water heater. He is very patient doing his work and answering any of my questions. I'm very happy with Derecks performance. Thank you so much.

Sara M.

04/04/2014 12:00:00 SA

Omar was very professional. They came out quickly to give an estimate and the work was scheduled & done in the same week. I would recommend that you give them a shot.

Karen F.

08/01/2016 12:00:00 SA

Ray with Temperature Control Corp. was terrific! He was punctual and extremely thorough! He was professional and great at troubleshooting to resolve our AC problems! Our system has never worked better! Ray was quick to come out and very patient at answering all of my questions. I will be signing up for a maintenance service with them because of his professionalism during the service call! I have already recommended Temperature Control Corp. to my neighbors! They were GREAT!

Michael R.

08/08/2022 12:00:00 SA

Had a water heater issue on a Sunday. Within two hours Giovanni Gonzalez was at our home to check it out. I have wanted to go tankless for a while and I asked him about them. He took the time to explain how they worked and different options depending on our needs. Because he was honest and shared great information I decided to have him and his company install the tankless water heater. He was back the next day with Jack and working as a team by 5pm we had the unit installed. Giovanni took the time to explain how the unit works. They cleaned up afterwards. Giovanni's customer service was the best I have experienced in a long time! He truly care about our needs and is truly a professional! I highly recommend them ! Will I use them for others things at our almost 100 year old house? YES!!!
Responsive, caring, clean, professional! The best!

William S.

07/07/2018 12:00:00 SA

This was my first time using Temperature Control Corp. I called on Friday and a very affable and efficient administrator, Jackie, was able to get me an appt. with David (the owner) for Sat. David arrived on time on one of the hottest days of the year. I could not have asked for a more qualified and dedicated person. The repair to my Carrier Infinity was a bit unusual/tricky and David embraced the repair as a personal challenge. Bottom line, David correctly diagnosed and repaired the problem and charged far less then he could have. I give David and Temperature Control my strongest recommendation. I am about to make another appt. with them for maintenance.

Justin H.

12/22/2022

Excellent job by Patrick! He was very professional and got the job done right! He arrived on time and explained everything so we could understand!

Salm R.

8/21/2014

We needed to have our air conditioning maintenence and didn't know who to call. It seems that air conditioning and furnace service has the reputation of getting taken if you will. With this in mind, I wanted to hire a company that I could trust. I ended up noticing a sticker(s) that had been placed on our unit from Temperature Control for past service/maintenence so I decided to call them and schedule my appointment. The scheduling was pleasant and the woman was kind and helpful in scheduling a time for me.
Our service was just completed by Ray. He came on time, and was so nice. He answers questions I had and addressed a slight air leak. He applied putty and sealed the leak and was very thorough. He was very personable and I felt like he was an honest guy. Never tried to up sell me on anything or diagnose unnecessary issues.
I will continue to use Temperature Control for all our maintenence and service. I will also recommend this company.

Thanks!

Karen T.

11/22/2013

I am a previous customer of Temperature Control. I had used them for several years with no issues until recently. I contacted them to come out and check my HVAC system. They couldn't confirm an appointment for almost six days after the day I called which in and of itself was ridiculous. I was not present at the time of the appointment but had a person staying at my place. I received a call from their technician that spoke very poor English informing me that the system needed maintenance. He quoted me $170. I repeated the amount to him THREE times due to the fact that he wasn't very proficient in the English language and I wanted to be clear on the amount he was quoting me. Note to Temperature Control: It would be helpful if you at least hire people who can communicate clearly with their customers. The technician repeatedly confirmed that the amount for the work was $170. A couple weeks later, I was sent a bill for $470. I immediately contacted their office and was informed them that this is not the amount that I was quoted by their technician. They said that they were charging me $470 and if I didn't pay it they were going to send this to collections and hung up on me. Considering the fact that I was a good, long-term customer, I found this behavior very unprofessional and insulting. I emailed Dave directly about the discrepancy and he refused to honor the amount that I was quoted. I told him that it is unfair to bill somebody more than the amount they were quoted. Why would anybody pay a higher amount when they already agreed on a price? This is not good business sense or the right way to handle the situation. Instead he escalated it. I told him I'm not paying over and above what I was quoted. He argued with me and told me the technician quoted the right amount - funny considering he wasn't there or on the phone call. He also threatened to send this to collections and then place a lien on my property. The first step in filing a mechanic's lien is to file a preliminary 20 day notice. This was not done and any contractor who fails to file a timely notice is barred from recovering on a mechanic's lien. I did want to pay what I was quoted, so I sent in my payment for $170 and Temperature Control has yet to cash the check. They sent the bill to collections. That in and of itself is premature as the payment wasn't late. I then contacted both the collections agency and Dave and informed them that I have paid what I was quoted and would be reporting this matter to the Attorney General's office the BBB, etc... Dave immediately sent an email and said disregard the collection's notice. I'm filing a lien on your property. This is illegal and absurd. I pay my bills and happy to pay what I was quoted, not some bogus amount that they tacked on after the fact and are now trying to extort from me me. I didn't agree to $470, nor did I sign for this bill. Now I'm being threatened with collections and liens. This guy is unprofessional and volatile. Protect yourself and go with a different company or you may end up being overcharged and threatened. Scary and disturbing!!

Eliza P.

06/09/2017 12:00:00 SA

It's not easy to find an HVAC company that can be so honest in the middle of the Summer heat. Although they serviced my house in the early Summer it's taken me sometime to write this review. They were recommended to us by a family member and I am over the moon with the service. From the first call to the office, I was greeted with a very sweet girl, who quickly fit me in although we were Ina middle of a heat wave. Then a very nice young man named Omar came out and serviced the ac and truly recommended that we consider changing the unit because it was old and not sized right for our home. I was skeptical at first but made an appt for an estimate. David came out and spent an hour walking me through all the options, he was so knowledgable, and although I was leaning towards the more expensive option, he actually was explaining that the lesser one would do the job and that we really didn't need all the bells and whistles. Then he recommended I get other bids and call him with any questions. Who does that! I did get other bids and the other two companies were so unprofessional. I called and scheduled my installation. They came and did it in a day and a half and I am over them moon. I've recommended them to several others and they have all had like experiences. With the Summer ending and the winter approaching. Seriously keep this honest, family run business in mind for your needs.

Roland G.

01/09/2014 12:00:00 SA

The glowing Yelp reviews do not lie, Temperature Control Corp rocks. As stated by several reviewers, Omar & Mario came out and assessed the problem with courtesy and professionalism. (Turned out I needed a new furnace.) Company owner then gave me an extremely reasonable estimate. He also told me that the installation might take up to five hours. Fast Forward to Installation Day. Repairmen/miracle workers Omar and Mario wound up doing the job in half the time. They were also courteous, considerate and totally professional. I am very impressed with quality of work, courtesy, value and everthing else about this company.

-Roland

Joab V.

5/20/2023

Driver parked blockin my driveway lis number 1066584

Chuck C.

11/11/2022 12:00:00 SA

Shop around. Good work, but very pricey just to replace thermocouple in hot water heater.

D B.

3/28/2023

Castleworks sent out someone the very next afternoon and worked with our schedule. Andres was very professional. He arrived right on time (ten minutes before scheduled) and finished the job within the estimated window. He was very thorough in explaining all of the work he completed and walked through all of the parts of installation for us. The finished water heater setup looks so much better than what we had. It feels safer and of better quality. I appreciate the service and would absolutely recommend Andres and Castleworks to other customers. We will be looking into other available services through them. Thank you!

Marielle H.

8/26/2022

Our garage flooded in the middle of the night. I called for emergency and Jonnie came and did a great job fixing everything today. He is very professional and he explained very well. I highly recommend Jonnie.

Lizzie O.

07/10/2014 12:00:00 SA

Called these guys because they had the yelp deal that could be applied towards the balance of work done. Awesome deal. One of the units in our restaurant was out, and these guys came and had it fixed, up and running, in less than two hours. It was great and within budget!

Steve M.

12/20/2018

I needed an HVAC Contractor in Westwood and found David at Temperature Control. From my first call with him, he was very responsive. Then when I was scheduling with his office, Myra was friendly and professional in getting me scheduled. Then when it was time for the tech to come out, I got a text showing me not only a picture of the tech (Omar), it also showed me where he was in route to my location.
I would highly recommend David and his team to work on any AC unit or any heating system, the are second to none.

Tiffany T.

11/11/2015 12:00:00 SA

Rey Ampie did a stellar job in getting the pilot lit for my heater. I live in an old four-plex apartment which means that finding access to my heater took extra time and patience.

I would definitely use this company again.

Rene G.

12/09/2012 12:00:00 SA

This review is about a year late but I guess its never late then NEVER huh! HAHA.

Anyways so last year my heater was not working at all in my place and I heard from a friend that Temperature Control Corp was the right place to call. So I saw on yelp that this place was the place to call so I gave them a call.

A very nice person answered the phone and I told him about my problems I was having with my heater and he was very giving in his information. It made me feel appreciated as a paying customer knowing that someone is listening to my heater problems and that he just is not giving me one word answers like every other business does.

Within two hours of my call a technician came to my home and did a full consultation of my heater problems and told me what was wrong with it and he told me that he will order the part and have it installed for me tomorrow.

Wow I mean that is service right there. I just want to say thank you to Temperature Control and the entire staff.

To the Owner of this company you are a GREAT MAN! and btw you guys have some AWESOME VANS!!

Charlene N.

05/02/2023 12:00:00 SA

our old water heater was leaking and we couldn't get it lit so no hot water. We had called around and finally found castleworks.
The job and people were professional and were able to come quickly to start project.
Cleaned up everything from job We would definitely use them again

Brent L.

12/24/2013

I have know and used this company for many years on large commercial projects, single family homes and everything in between and would not go anywhere else. David Parker, the owner, is hands on in running his crews and is always looking to make sure I am completely satisfied. Whenever I have an issue that needs to be taken care of he makes sure it gets done properly and on time. When they say they will be there on a certain day, they always are. No excuses.

By the way, his systems WORK PROPERLY! This cannot be stressed enough, as so many HVAC contractors have no clue how and why the systems need to be designed and installed.

I am 100% satisfied and you will be too.
Brent Levonian
Levonian Construction Co. Inc.

Billy B.

04/03/2023 12:00:00 SA

The service call from Andres of CastleWorks to fix my water heater was amazing. I was impressed by the friendly and professional manner that Andres arrived Saturday morning to perform a comprehensive diagnosis of my heater system and to expertly explained what upgrades were needed to correctly install a state-of-art whole house system that efficiently provides hot water to my home. He patiently explained every step of the process and he instructed me on proper operation and maintenance of the new system. I write this review because I salute excellence. Billy Brice

Barbara K.

1/30/2023

Wow! I consider ourselves lucky to have called this company when our water heater broke and we woke up to water pouring out of our garage on a Sunday morning. They returned my call immediately and arranged for a technician to come to our house. He couldn't come till 5:00 as he was finishing other emergency jobs. But Julian was incredible. He was polite, very informative, and obviously highly skilled and expert in his work. When he finished a little after 10 PM, we had a beautifully installed and setup new water heater and he reviewed it's features, answered all our questions. Five stars to this company and Julian. Excellent experience.

Andrew L.

1/27/2023

CastleWorks were extremely responsive and able to get someone out to address our leaking water heater within a couple of hours. Christian was extremely professional, knowledgeable, and transparent. He was very informative in terms of options and I appreciate his thorough descriptions and willingness to answer all our questions. He did fantastic work and CastleWorks saved the day. Will use them again for all of our plumbing and heating needs.

Nampet P.

11/13/2022

Impressed w Castleworks seem less coordination of amazing water heater emergency replacement needed after our garage got really wet. Technician Miguel Lopez is competent, efficient, helpful & caring w customer's property...ensuring that our Asian family home floor is not dirty or smudged by respectfully putting on clean work booties while working.
Castleworks truly standby their 'Sanity Restored' motto.

Tracie L.

03/06/2023 12:00:00 SA

I would recommend this team to anyone needing ac/heating services. We had a crew consisting of Chava, Danny and Sergio and they were extremely professional and did such a wonderful job. Technician, Juan, came a few days later just to ensure we were satisfied. He went into a more in depth explanation as to what he, and the team, did on the job and it added the icing on the cake. Thank you to this extremely talented team and thank you to Jennie, our Sr Account Manager.

Best - Tracie

Keith B.

9/19/2022

Terrible on every level. My ignitor did not ignite the water heater pilot. On Saturday, I called and they gave me a 3 hour window. I told them the year, make and model of the water heater. They indicated they could fix it and had parts. They did not show up. They called at 3:15 and said that they had no one to send. They said they could come on Sunday between 10 AM and 12:00 PM. Showed up at 12:15 when we were about to leave. No apologies. The tech was terrible. Did not even touch the unit and made no attempt to fix anything. Just gave us a bill for $99.00. And then they sent me an email for a new unit for $3K, $4K or $5K. Are they out of their F'ing minds? It was an IGNITER!!! Needless to say, do not bother calling these guys unless you want to be ripped off.

Roger F.

2/13/2023

Castleworks was very responsive. Our service technician Gerardo Orozco was very professional, arrive on time, explained replacement options, got the job done in a timely manner. He also didn't mind (I hope), answering my questions as he worked. Job was very nicely done and professional looking! Very impressed.

Brian B.

07/07/2015 12:00:00 SA

I called Temperature Control because my thermostat stopped working. Their technician Omar arrived within a few hours, fixed the problem within a few minutes, and took the time to explain the problem. The repair cost was reasonable and the service was great. Omar also provided recommendations for maintenance. I will definitely call back Temperature Control for AC related services.

Sung T.

11/28/2022

Our hot water heater wasn't working and it was Sunday morning we called Castle works and within hours we had a new hot water system and we are very happy Mr Gonzalez did a very good job we're very happy thank you

Bin Y.

12/17/2022

Hired the company to install water heater. The unit broke down less than a year. Labor warranty only lasted 3 months, so the manager quoted me almost $500 to replace gas valve, which takes about 20 mins to do. The labor cost is way overpriced. I don't recommend this company.

John D.

4/28/2023

Do not call this company. They will come out the same day to get the $99 trip. My water heater is still in excellent condition and under manufacture warranty. All they want to do is sell you a new water heater for $3000 (cheapest).

Danny S.

09/02/2018 12:00:00 SA

Good News!
Yesterday I went on yelp. Called the number one 5 Star AC repair, Temperature Control Corporation. On a Saturday, David Parker returned my call within 2 MINUTES!!!
He said he could be here in the morning. On a Sunday yet! He shows up at 8:50 am. Goes on the roof and finds a burnt wire. (See photo ) and a fan blade that was improperly installed.
Coils need cleaning in future $450 (last guys quoted $650.
This bill was only $180.
You should definitely use and refer David to everyone.
We are very pleased.

Eytan P.

6/30/2013

Temperature Control services my A/C for more than 10 years. The company employees are very professional and cordial. They always come on time and usually fix the problem in one service call. Thursday night my A/C stopped working. I called the emergency line and the owner, David Parker answered the phone. He promised to be at my house the next day, and was there right on time. David fixed the problem temporarily and said that to complete the job I need another service call that could cost few hundred dollars. However, he indicated that it is a simple job and a handy person can do it himself. He explained what need to be done and even answered my call later when I had a question. I was able to fix the problem within couple of hours with less than $50. This is an honest and great service!!!
Thank you David. Keep up the good work.

Pezhman M.

12/25/2022

A technician from Castleworks Home Service Company was here to gave us estimates. The invoice for New water heater was from $5900 after negotiations every 10 minutes price changed to $2300 but didn't send me information about what kind of water heater.
In 3 of invoice the same water heater model but the price from $5900 , $5000 and next one $4200 and final price was $2900 .
The price for repairs is $2000.
I can not trust them ....
Don't trust them . Look at the invoice pictures ...
All the same model water heater with different final prices .

Ask me $99 for traveling cost and inspect
I'm not recommending .
Another company is give me estimates with 2 models water heater I can see models , brand and not huge difference between prices.

Pete S.

08/09/2023 12:00:00 SA

World class package by andres! Thanks andres!!! Amazing job thanks andres z!! Clean job

Hanzo F.

01/09/2014 12:00:00 SA

SAVED MY LIFE!! Omar and his crew came and fixed my heating system in the night when other companies were trying to schedule later on in the week. I have a newborn in the house, and omar seemed to be the only person I talked to at night that understood my situation and was willing to help. He showed up when he said he would, walked me through the whole thing, gave me an upfront price and fixed it right then and there. He got it up and running in an hour, and left my family with a working heater. Couldn't be happier 100% recommended! ! THANK YOU OMAR AND MARIO WHO HELPED ME OUT!!

Chuck M.

6/15/2023

Great service. Arrived on time, and fixed the problem. I would DEFINITELY use them again!

Jay N.

3/21/2015

This review has been long overdue. Temperature control has been taking care of the a/c units at my business for several years now and words can't describe how appreciative I am of their work and their professionalism. David and his staff go way beyond norm to make sure things are running smoothly. Today, we had a leak in one of our a/c units, on a Saturday they managed to come out in less than an hour and fix the problem. Honestly, I can say with confidence that no other company would do that..
As a business owner, I rely on many other businesses to provide a great service; however, very few businesses are as reliable, and caring as temperature control.
I highly recommend them to anyone that needs AC work. Thank you guys!!

Steven L.

01/09/2014 12:00:00 SA

I've had a heater that did not work for a few years. I finally decided to get it fixed because of how cold my house would get. I tried other companies around my area, but they said they would have technicians available until the following weeks. I kinda wanted this to get done while I was on my vacation. I ended up finding this place on Yelp, and gave a shot. I called and explained my problem and they told me they could have a technician come out and check out before night-time the following day. I was impressed. When Mario came, I showed him around the heating unit and he simply explained to me what could be the problem. In no time, he had it fix. I definitely recommend this HVAC company if you need any work on your units. Their service/professionalism is fantastic and the quality of their work is superb. Give them a call.

David S.

01/07/2014 12:00:00 SA

I called the office in the morning and they were able to send someone out in the afternoon. I have three small kids and the rooms get cold if the furnace doesn't work, and it failed the night before.

Omar set up a time with me, and was waiting for me when I got home from work. He was polite, well informed, and professional. He went up into the crawl space and fixed the problem.

We discussed some other problems that he discovered, and will give me a bid on them. No pressure, just good information.

June B.

11/21/2014

We were pleased with the promptness and knowledge of the two technicians that came to our home. Omar and Rey

We have an older model furnace which probably needs replacing and will definitely call on them when the time comesl

Mary P.

2/16/2023

Thank you so much Daniel Kenworthy for helping us with our recent home repair. At first it was just a hot water heater tank needed to be replaced, then turned into also needing to fix our water shut up valve. He was able to do it all even as new challenges arose, while patiently explaining everything to me. I really felt like I was in good hands & could trust his word. He is extremely knowledgable and definitely goes above & beyond to make sure the job is done right.

Eleanor S.

7/27/2016

I had a problem with my AC unit and had to have someone come out and fix it ASAP because it was too hot that day I couldn't wait another day. They scheduled Chris to come out and he came at a timely manner. He introduced himself and diagnosed the system in no time! He was very prompted and informed me on the situation. My AC was running and the problem was fixed in a matter of half an hour. Definitely a company I was use again! Thanks temperature control you're the best!

Jules L.

01/04/2023 12:00:00 SA

Richard is a hard worker, very polite and friendly and also focused. He did a wonderful job installing our water heater. Lee was friendly as well. Thank you!

Peter C.

12/28/2014

I'm changing my review to 1 stars after doing some research.. I found out my home warranty company does cover my ac unit and major parts at which I was told that it doesn't by the technician. Also found out the part that was replaced was only a 20 dollar part.. Wasn't even here for 1 hour so that means he charged me 320.00 labor for switching out that part. Doesnt seem very honest or reasonable to work with. Take my advice and call around to other companies. I am sure youll find a more decent and honest company to work with than this one.

Corey E.

8/31/2022

They were very professional and knowledgeable! We will definitely call them again if we have trouble with our hot water heaters.

Scott B.

07/07/2014 12:00:00 SA

We had no air coming out of 2 our A/C vents. I was able to get an appointment with Omar the next day (which was incredible since we were in the middle of a heat wave). He called that afternoon letting me know when he would arrive. He climbed up into the attic and quickly found crushed ducting which required replacement. He had me call their dispatcher to set up a repair appointment and three business days later the repair crew came over and quickly completed the job. This is the third time we've used Temperature Control and have had great experiences each time. I highly recommend them.

Lee J.

7/20/2020

Temperature Control came recommended by a relative who had a great experience. David was the perfect balance of technical knowledge, confidence, warmth and a gracious personality.

Most AC companies came out and did the Sales thing. You know?!, the very LA thing of beginning every sentence with Listen my friend.....no problem. Everything is going to be fine.
Look my friend we're not in the bizarre selling trinkets anymore. Time for some clean wholesome refreshing honesty and professionalism. David has this in spades.
And I learned a bit more about the mechanics of air conditioning. I recommend him to everyone!
Thanks again David.

M E.

06/02/2023 12:00:00 SA

sent out an awesome tech to service our home did the repair fast and safe and let us know every step of the way on what to expect. very happy Miguel came out!

Rick K.

02/01/2023 12:00:00 SA

I had a few issues at a property in Northridge area close to CSUN.

First was an exterior water heater:
I had found CastleWorks through a internet search - I contacted them and they reached out to me immediately - we set up an appointment and they quickly came out to check on my issue,.
The technician was James, extremely helpful on what I needed to do in order to get the unit up and running - there was no charge for his visit - wow, that was something unexpected !
The result was that the water heater was still under warranty and James advised me to contact the original plumbing company who installed the unit for repair.

Second visit (two days later) I found two showers leaking -(new valves & seats were needed)
I called CastleWorkout again this time they sent a different technician named Alen (one L)
Like James he was a excellent, assessed my problems, went over what needed to be done and provided me with a quote (which was reasonable) for approval.

He did a great Job, covering his shoes each time he entered the house, always polite when asking questions and informed me what was happening as he worked.
When he was finished he went over everything showing me all the completed work as well as testing the valves in front of me.

I wanted to mention something very cool about Alen (this probably goes for all CastelWorks Staff) he didn't make a mess and when he was finished he cleaned up everything with care.

From my experience CastleWorks employees are professional, knowledgeable, friendly, neat in appearance and careful of my property.
The company sent me an email/called when the technician was on their way even providing a picture so I knew what the technician looked like before arriving.

I feel confident using CastleWorks for all my plumbing needs going forward - Im very Happy !

Frank D.

11/17/2022

ELSTON did a great job installing my f
water heater. He's very thorough and professional. He's got a friendly personality. Thanks!!

T W.

8/18/2014

Temperature Control Corp. was the 5th vendor we had come in for an estimate concerning some filters we were looking to get installed. I cannot speak highly enough about David and his integrity and professionalism. It was so refreshing to get an honest assessment about what would/would not work as opposed to the traditional sales spiels we had been given trying to sell us something we didn't need. It certainly says something about a company's management when the crew that works for them speaks highly about their boss's integrity and character. His crew was professional, wore booties, and cleaned up well afterwards. I would recommend them without reservation; they are incredibly experienced, knowledgeable, and most important, honest.

Willy G.

12/16/2015

After looking up a couple of heating and Air companies I came across temperature control and saw how highly they were recommended. My heater broke down and was in desperate need of heat, they sent out Omar. He had the heater working in no time and explained what the issue was. Thanks again temp control for having such honest people and providing great HVAC services!

P F.

8/13/2018

Great company, I only work with them, very honest and skilled.

Holly G.

12/07/2015 12:00:00 SA

Rey, Omar, Tony, and David are all awesome professionals

Chaerish P.

6/20/2023

So. I called castle works because we were having trouble with the hot water tank. My technician was nice enough. But the company sucks. So they charge a 99 dollars to drive to your house. 179 dollars for a diagnostic. Then another fee for whatever repairs need to be made. So the unit needed to be vacuumed and its their policy to replace the pressure valve whenever they have to work with the unit. So to Sum it up to vacuum around the unit and replace a pressure valve comes to a grand total of 390 dollars plus tax. I will not be calling them again.

Chelsea A.

09/01/2022 12:00:00 SA

Company was very responsive & efficient from the moment I called with problem water heater,coming out a few hours later to check & then installing a new one the following day.Scott was great & very knowledgeable about any questions I had regarding new type of heater,rebate info,etc.....

Scott H.

11/21/2022

Daniel was quick and efficient. I replace my tankless water heater which was 15 years old. He installed the new unit in under 2 hours. I would highly recommend Daniel.

Jodi C.

07/03/2013 12:00:00 SA

Temperature Control Corp is awesome. Our AC went out this past weekend and Dave was at our house on a Saturday morning and had our AC up and working in no time. I would completely recommend Temperature Control.

David C.

11/29/2014

Had them out to trouble shoot our furnace, which was acting up. Omar (?) was great. I felt he was being honest and sincere with me. He was clean and kind and did good work from what I can tell.
I will definitely use Temperature Control Corp again.

James S.

02/09/2023 12:00:00 SA

ANDRES ZEVALLOS is very professional and an excellent technician.
Thanks Andres for replacing my old hot water heater with a new one in a timely manner.

James Sutton

Jin K.

02/05/2023 12:00:00 SA

We had a water heater that was leaking from the bottom, and we knew we had to replace it. The work started off fine, but because of an error that was made at the beginning of the job, they had to start all over again and took up my entire day. I had to cancel my afternoon plans. Even my neighbors came by to tell me they never saw a water heater replacement take this long. I already had the water heater drained before they came, but they ended up filling it and draining expensive water to redo the work all over.

The worker did what he can to make it right, but I would have appreciated a call from the owner/supervisor. For the price we paid which we felt was on the expensive side, I don't know if we'd use them again.

Mike C.

10/13/2015

Dave and his team originally installed our HVAC two years ago.

Our AC stopped working yesterday evening. My wife called the main office line and the earliest they could schedule an appointment was two days away. Which would mean that we would be stuck in a non-air conditioned house, in the valley, with two young kids, during a heatwave for 2 more days and nights.

So I contacted Dave directly to see if anything could be done about the schedule, and he responded within minutes. Moved his schedule around and came out personally to the house within just a few hours of me reaching out to him. Uncovered that it was something relatively minor - the filter - and told my wife that he would replace it no charge! Totally our fault as we apparently forgot to schedule our yearly maintenance.

We've since scheduled our maintenance for later this week, and we will be planning to add some HVAC work with Dave for later this year. This is customer service at its finest, and I'm happy to recommend him to everyone I know.

Stop M.

11/15/2022

Mario was excellent. He diagnosed the problem with my water heater and was finished in two hours. Thanks, I am in the hot tube now!

Shandiz Z.

3/21/2023

Castleworks changed our heating/ air conditioning systems. The team was so efficient, thoughtful, kind, professional, organized, and respectful of the home environment. we are very pleased and grateful to the team:
Tony, Sergio, Salvador, Eduardo, and Juan. Amazing group of professionals. Thank you

Yara M.

09/08/2023 12:00:00 SA

Salvador was amazing!! He was so informative and took his time explaining everything about the job, parts, etc. He went above and beyond, we are super pleased with his work. The cost was fair given that it included a brand new water heater plus the labor, and they were upfront about the cost. I called and they were at my house about an hour later, got the job done within a few hours. Definitely recommend.

Crystal R.

04/12/2023 12:00:00 SA

This company is such a damn rip off I blame my self for being desperate for hot water ! Don't ever call them again!!! Wanted to charge me over $4000 for a replacement water heater. The charged me $1000 for a 1 hour service call and a $13 part

Joey V.

12/20/2022

I was having problems with my water heater. I called CastleWorks and the technician, James Skresvig arrived within the estimated time. James found out the problem and explained my options of getting it fixed. Since my water heater is old, I decided to replace it with a new water heater and up to the city code. James did a great job and he explained the functions of my new water heater after he finished with the installation. James was very professional and I am very satisfied with his work.

Landon N.

7/21/2014

Omar was very thorough and helped us fix our problem in no time.

Robert B.

04/01/2023 12:00:00 SA

Our water heater's burner blew up so we called Castle Works to replace the whole thing. Elston and Salvador came out and a couple of hours later we have a brand new 50 gallon water heater. Both men were polite, professional, hard working and pleasant. We are ver happy with the product and its installation and performance. 5 stars mainly because of Elston and Salvador.

Paige K.

1/14/2021

Love this company. Every member of the staff is professional, courteous and knowledgeable. The technicians are fast, efficient, respectful and keep a very clean workspace. Will definitely be using them again and will highly recommend them to friends in the area.

Lin Y.

4/23/2023

great job on installing water heater on Sunday! much appreciate the quick response and the awesome work to complete it the same day!

Patrick S.

09/04/2017 12:00:00 SA

Unfortunately their servicing no longer worked out for us and found another company.

Barbara M.

4/20/2023

very professional and friendly service. Had to have water heater replace, the technician that came out had my water heater replaced, and had hot water again in less than three hours. Very experienced and had plenty of knowledge about replacing water heaters.

Maxie C.

9/23/2022

Great service and teamwork. Daniel and Mike work great together and they both really went out of their way to do all that was needed. Daniel called his boss to get me the best price and equipment as possible and Mike did excellent work as well as helping with other issues that we had.

Great company and Service

Max

Janaka A.

12/02/2022 12:00:00 SA

ANDRES ZEVALLOS was very professional and friendly. Took the bets time to complete the job replacing the water heater. Great knowledge and advise how to use it carefully.

Prathap G.

10/21/2022

Christian Nevin was very knowledgeable regarding the heaters . He did a quick and clean job in replacing water heater. I would recommend him highly.

Nicholas T.

05/11/2017 12:00:00 SA

After some false starts and disappointing bids from other companies that I had contacted, my contractor recommended Temperature Control; Dave, the owner, came at the appointed time, listened to all of my concerns, answered all of my questions, and helped me decide on what would be best for me. Unlike one of the other bidders, he carried the brand of mini-split I wanted. His quote came the next day and it seemed very reasonable, so he got the job and it was one of the best decisions I've made in quite some time. Dave is thoroughly professional, responsible, concerned about his customers - everything you would hope a business owner would be. His crew did a great job and he came by multiple times to check on things. The system is working perfectly - but it's great to know that if something goes wrong, I'll be dealing with a reliable company who will stand behind their work.

Stacey L.

04/02/2012 12:00:00 SA

Wow! I love being proven wrong. A day or two after posting my review, I got a yelp message from David, the owner of Temperature Control apologizing for the situation and offering to come out and either give me a free estimate or service my unit at no charge. I don't feel right asking someone to give me a free service so I simply asked him to give me an estimate for the paid work I originally inquired about - installing a humidifier.

David came to the house about a week later and not only gave me a fair quote but urged me to measure the humidity in my house first to see if I even needed a whole house humidifier. How's that for awesome and honest?

I still haven't had a chance to get the humidity measured but if I do and whenever I need to get the HVAC system in the house serviced, I will definitely be calling temperature control!

It's not often that I'm really surprised after my initial dealing with a company but I have to say, this time I'm glad I was wrong!

Glenn S.

7/31/2023

This review is for a gas heated, hot water tank replacement. We called the Castle Works number on the old tank , which worked reliably for us for 17 years without any attention until it suddenly started leaking severely on a Sunday afternoon around 4 PM. Since the old number on the tank said 24/7 service, we called. Contact answered the phone promptly and Lee arrived in about an hour, introduced himself, was friendly, knowledgeable and ran through the list of replacement options they offer, which varied widely in price. Calmly listened to all of our questions without getting defensive. We decided on just a basic water tank replacement without any special monitors, no service plan, and the standard 1 year warranty. Took Lee about an hour and 45 minutes after he had me sign the usual half dozen legal documents granting him permission to do the replacement, pass on the smoke detector, to drain the old one, get a permit, disconnect, remove and dispose of the old one, replace our existing water valve, install a newer more efficient water heater on a new metal drain pan, which looks pretty much like the old one, only better. Total cost was a tad over $3000. Lee was professional throughout and had some cool tools. He probably could have shaved 15 minutes off the total work time if the threads to our old tank's drain valve hadn't been so messed up. He provided an instruction video via email on how to maintain and use the tank as part of their service, in case we forget 5 years from now. A week later we received the permit with instructions to schedule the town inspection which needs to be done in less than 9 months.
We would recommend Castle Works to others looking for similar service.

Reggie A.

8/19/2022

Found a leaking water heater @ 4:21pm yesterday. Called CastleWorks and by 6:30pm, Jesus (Angel) Zaragoza arrives to my home and began his investigation. Along with his investigation of my water heater, he took the time to look at my furnace. He gave several options to replace my 13 yr old water heater, I made the decision to move forward with the replacement. The following day, 8/19/22, Luis Valencia promptly arrived at 9AM and performed a phenomenal job replacing my failed water heater. His work was clean and fast. Both Luis and Angel was very professional and respective. I appreciate the prompt response CastleWorks! I highly recommend your services.

I look forward to receiving your quote for central HVAC to be done at my residence.

Esther C.

8/13/2015

In October 2014, Dave and his crew did a great job moving our furnace up to the attic and installed new bathroom fans. Dave also replaced our old electrical panel. Dave was wonderful to work with. He was was reliable and worked hard to get the work done. All of his work passed city inspections without any issues. I would definitely use Dave again and recommend his services!

Leon ..

9/13/2023

Called to repair water heater thermostat. Technician took time to explain options, and compleTed the work on the estimated time. Would use the company again in the future

Mike S.

5/13/2019

In this day and age, we are all working on saving some $. Was referred to temperature control corp by a friend explaining their professionalism. My a/c unit has not really been doing its job recently and wanted to know if it was time to replace or could it be repaired.

Called and spoke with Jackie. Give her my concerns and she suggested having the unit looked at. We scheduled an appointment and the tech to come take a look. The gentleman came...checked out the unit and made some repair suggestions. The cost of the repair was far and away less then a new unit. My place is cold and I am quiet happy.

Always nice having a service company provide proper services

John A.

4/27/2023

Several weeks ago our 24 year old AC system became inoperable and we immediately started the search for a reputable HVAC company, which like anything else in the home improvement industry these days is hard to find. After paying for a questionable repair that failed the following day and receiving a suspiciously low replacement cost estimate from another company, we reached out to family (albeit belatedly) to see if they had any experience with HVAC companies. They immediately recommended Tassio / Castleworks, which we learned they'd been relying on at both their home and business properties for many years.

We were quickly connected with Avo Advedian, who spent a great deal of time on our initial phone call answering detailed questions and presenting various system options. He made himself available to come to our home a couple days later and spent several hours physically assessing our HVAC needs and educating us on various system options. He also worked to assess the issue of how to most efficiently and effectively address hot temperature regulation in our two-story addition.

Avo was courteous, professional, knowledgeable, candid, and solutions-oriented. He did not try to push a specific brand or product, but rather objectively outlined the pros and cons of different systems and designs. In fact, he dissuaded me from pursuing a more expensive multi-zone system, as it would have been unnecessary for resolving our specific temperature issue. He also recognized that our existing nine-year old ducting was adequate and did not need to be replaced. These two recommendations not only saved us considerable cost, but also reflected positively on Avo's integrity and the values of the company by way of not pushing unnecessary upgrades on their prospective customers.

Candidly, we did not do our due diligence comparing cost quotes (beyond the initial questionable estimate received through the initial botched repair), but from everything we could tell, the Tassio / Castleworks prices are reasonable -- particularly given that we went with a high-end variable speed system. While budget was an important consideration, trust and work quality were absolutely crucial for us -- especially given our desire to maintain an ongoing preventive maintenance schedule with the chosen installer. Avo established a level of trust and demonstrated a level of competency that made us feel comfortable enough to actually cancel another scheduled in-home estimate. Avo visited us on a Friday and was able to schedule the complete HVAC system replacement for the following Thursday, which we found impressive. A capable team of four arrived on Thursday morning and precisely sequenced the arrival of the crane operator. The team was courteous, professional, and completed the entire job by mid-afternoon same day -- ahead of promised schedule that had originally contemplated the possibility of briefly extending into the next day.

Following the successful installation, Avo continued to be very responsive by promptly and patiently addressing all of our follow-up questions. While we admittedly don't have the expertise to independently assess the quality of the installation, visually things appear to have been done correctly. The system has been running much quieter and more efficiently than our old single speed system, with a noticeable improvement in airflow. Based on our overall experience, I trust that we will be able to look forward to years of reliability, responsive service, quality preventive maintenance visits, and trustworthy technicians. Based on our experience, especially with Avo, we would definitely recommend this company to others.

Thank you, Tassio / Castleworks!

Nicole N.

06/03/2014 12:00:00 SA

WARNING WARNING WARNING WARNING WARNING WARNING WARNING

This company was hired by my contractor to upgrade my system and make it function that included all new AC units.
They charged thousands ($ 106,000.00) of dollars for their work and had to pass a duct-leak-test they never passed, but slandered my title with putting a lien on my house representing their work was contractually finalized which it was not, while I never received the lien until 3 month later.
I had an other leak test done and most the system failed so much that in a different climate zone of Los Angeles they would have never passed the green code inspection and with that also not the final completion of a project.
I live in climate zone 6 that is only blocks away from climate zone 9.
With that awareness they totally mismanaged my project with total unprofessionalism.

It was addressed to them to take efficient measures on the duct system as the first failed test had addressed. I now had to pay more than $4,000 extra on my last DWP bill, because the system is so inefficient. It was never brought to my attention what I needed to do in order to not endure that kind of problem.

They used pictures of my home unauthorized on their website for commercial purposes and are slandering me personally with false statements due to construction gossip, while the contractor that hired them, signed a confidentiality agreement with me that binds all trades.

Instead of trying to fix their problems they flood me with emails of excuses to not stand up for their warranties and request me to open walls where potential leakage could be happening as they stated they are not responsible to open walls, while they were warned by the contractor beforehand that they would be responsible to open the walls if the system is not functioning right.

I will let all readers know if the company fixed their problems to the contructural satisfaction or not and not by taking shortcuts. I request what I paid for.

WARNING WARNING WARNING WARNING WARNING WARNING WARNING

Jamie S.

1/18/2016

My Heat went out last week randomly, it's been cold in LA!!
They were willing and ready to dispatch a guy on off hours. We ended up just having him come the next day but to have that option and so fast was very cool!
Ray came out on time. He was very professional, very nice and understanding of our unique situation.
Problem is fixed and we are up and running!!
Thanks guys!!!

Mark H.

08/07/2023 12:00:00 SA

The technician Lee was very prompt, professional, knowledgeable, personable and efficient. While no one relishes the notion of having to unexpectedly replace a water heater, Lee nonetheless clearly explained my options and completed the job quickly in accordance with my selected service. I would recommend them to anyone needing water heater repair.

Simon O.

7/31/2023

Great service from Gerardo. Prompt, courteous and knowledgeable.

June B.

04/04/2016 12:00:00 SA

This company installed our AC unit and we have been getting our Unit serviced twice a year with very knowledgeable and professional technicians. I received a call to set an appointment for our annual service check up. I set one up for an early appointment. Today we had Chris come in to service our AC unit. He arrived promptly and even left a voicemail on my phone to inform me of his arrival. He introduced himself and came in put on those socks for his shoes and started to work. He finished the job in a timely manner and also gave me some tips about our AC unit. Will stick with this company for a long time with good people like Chris. Thanks Again!

Chris A.

01/02/2023 12:00:00 SA

James was very professional and thorough about his work. He was nice enough to explain things in the most simplest ways for us to understand. His level of service exceeded my expectations and is a perfect representation of the company.

Monica C.

1/28/2014

I was very pleased with Temperature Control Corp. They sent out Omar to inspect my a/c unit and he explain to me in simple words what I needed to get it fixed. He was so helpful and very professional. I learned how to take proper care of my system and maintain it to avoid any problems in the future. Thank you Omar for taking time to explain everything to me!!! I would definitely recommend you guys to everyone!

J G.

01/09/2014 12:00:00 SA

When it comes to trying out new companies i am always nervous but once i met the technician Omar i felt relieved. He assured me that he would take care of the problem i was having as quickly and efficiently as he could. While working he explained what the problem was and how he would fix it, since his visit everything has worked great. now i recommend temperature control corp to all my friends and family.

Kathy S.

12/04/2022 12:00:00 SA

Found our hot water heater leaking midday Saturday and by Sunday noon CastleWorks had a new hot water heater installed bring the installation up to code. The Technician Julien was prompt, he reviewed the situation, outlined our options and then went to work replacing the hot water heater. Julien was diligent in his work and also took time to answer our questions in a way we could clearly understand.

I'd also like to give a shout out to Lauren who answered our Saturday Call for help. She to was very diligent and helpful!

We would highly recommend this company!

A really great experience!

Dmitry E.

12/19/2021

We are very happy with our new HVAC system! It was a long process of multiple bids and discussions. However, after talking with David we felt comfortable and confident to proceed with Temperature Control Corp. Their entire team was incredibly professional, patient, accommodating, and finished the job on time and exceeded our expectations for the end result. Please call them with confidence for all your AC and Heating needs!

Tomer Y.

09/09/2018 12:00:00 SA

Once again Dave was quick and easy and fixed my compressor on the spot! I called the day before and the next day he came and solved the problem! Thanks Dave!

M D.

10/14/2015

The guys from Temperature Control installed my system just two days after my initial consultation with Dave. They did an amazing job of installing my A/C system and completed the job in about half a day. I've been running the A/C for almost 2 weeks and it is working great. Thanks again!

Ro M.

5/21/2023

I was connected to Castleworks (Inland Empire) for water heater repair. They contacted me in about 15mins. Got a tech out within 1hr of my call.
Mario L arrived promptly and professionally. Took a look, gave me the diagnosis and informed me of my options and costs.
They went above and beyond to get my hot water back on. I am forever grateful for everything they have done for me. I can not express the gratitude I have for Mario, his coworker and the their boss.

Any issues...please don't hesitate to give them a call. They managed to put a smile on my face after a not so great weekend.

Thank you!!!!

CastleWorks Home Services