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Carns Rooter

Carns Rooter

Plumbing Service
14115 Four Winds Dr, Riverside, CA 92503

Reviews


Deborah M.
Deborah M.
08/11/2023 12:00:00 SA
I am a longtime customer. They are the absolute best!
So honest, reliable and fair prices.
Jaime was our plumber recently.
He was professional, great communicator, helpful!
Most highly recommend this company.

Ashlee G.
Ashlee G.
8/13/2019
I had a fairly straightforward problem when a baby washcloth was sucked down the bathtub drain, but it needed immediate attention. I called Carns and someone came out quickly to take care of it! Fair price to avoid a much larger problem and I feel good about the 30 day guarantee.

Shelly S.
Shelly S.
12/08/2020 12:00:00 SA
Great company - fair in price - & will try to do same day if emergency! I have rentals & I never call anyone else . I know they will get it fixed & love I can do this all via email giving my renters phone # & address. They call & set up time . Thank you Paulette !!! Thank you JOE.

Fabia S.
Fabia S.
1/28/2021
The gentleman who came out looked at what needed to be fixed, gave me a quote and was right on.  I wanted to change out a faucet and he recommended I get a better quality faucet, since the really cheap one I purchased in the past doesn't usually last a year and would leak again.  I thought that was pretty amazing because as far as he would be concerned he could have simply made more money and not told me anything.  I would recommend their honesty to everyone.

Andrew H.
Andrew H.
03/11/2019 12:00:00 SA
Friendly, knowledgeable and honest they came out to snake a line and check my toilet. They snaked it in a couple of minutes and told me I didn't need the toilet reset which was great and saved me money thanks guys. Highly recommend using them and saved as my only plumber I use.

Richard P.
Richard P.
12/08/2017 12:00:00 SA
The whole staff at Carns were great to work with. They cleaned out our main lines in no time at all. They are honest and give great no pressure advice and recommendations. They answered all my questions and I will definitely use them again.

Ed S.
Ed S.
03/12/2015 12:00:00 SA
Brian cleared my drain when my regular guy couldn't. He was real well prepared, had big equipment. Showed up earlier than promised. I'm very happy!

Toni Q.
Toni Q.
12/23/2017
Waking up to plumbing issues is always inconvenient especially around the holidays. Joe made this the most professional experience ever. He not only came same day of initial call, he also left the problem area cleaner than when he arrived.
Would recommend to anyone with  confidence!

Debbie T.
Debbie T.
6/30/2014
Carns Rooter is dependable, reliable & the utmost professionals when it comes to running their family owned business. They have fair & resonable prices which they quote over the phone. The work was done efficiently & they stand behind their work. I have used them twice & will continue to request their services in the future.

TonyNicole B.
TonyNicole B.
11/07/2018 12:00:00 SA
Great service!  Reasonable prices and Bernie was very helpful and friendly!  Explained everything very clearly, we wouldn't hesitate to use them again!

Mary L.
Mary L.
10/07/2014 12:00:00 SA
I doubt you'll find a more honest, capable plumber.  Since Carns was recommended to me sixteen years ago, they're my go to plumbers.

Todd R.
Todd R.
09/01/2016 12:00:00 SA
Honest, efficient, and reliable. I can't recommend this company enough. I live in an older home with suspect plumbing, and my financial situation requires a number of cut corners. Bernie from Carns has visited my home twice since I've owned it, and each time he's gone above and beyond to provide the service and information I needed.

I have a low tolerance for people that I feel are trying to sell me on something. When I've asked about additional services, Bernie has always been honest, telling me that whatever it was that concerned me could wait. It gives me peace of mind to know that I'm getting what I pay for and only paying for what I need.

E C.
E C.
8/30/2015
It was 100+ degrees outside when Joe came a week ago, but he was on time and was great explaining what was wrong with our plumbing.

we've been using Carns Rooter for two years now, they're very courteous, professional, on time, have reasonable rates, and fixed our plumbing problems each time right away.

We're happy customers and will use them again for all our plumbing needs in the future.

Todd M.
Todd M.
1/26/2020
Rescue Rooter was unsuccessful with my clogged clean out. Said they would have to dig up the pipe for $4000. I called Carns Rooter and Bernie snaked the pipe in 10 minutes and fixed the problem. He is efficient and honest. Thanks for saving me thousands of dollars.

Kenneth A.
Kenneth A.
4/25/2017
Although this place has been around for years, their prices have skyrocketed and front office customer service is lacking. I'm not going to get into a particular situation, I just want to inform everyone to be careful. Honestly goes a long way and this company lacks that. It is all about the dollar amount. Customers have no problem paying for service if it is done correctly. I will NEVER use this company again.

Rex G.
Rex G.
04/10/2021 12:00:00 SA
Hard to recommend a plumbing company but karns rooter is a solid company honest and fair .

Brandie F.
Brandie F.
12/07/2017 12:00:00 SA
These guys were great. They fixed a very tough clog on very old plumbing with no problem. They understood the issue, assessed the problem quickly, and were in and out in a flash. The company called to let us know when they were on the way and they showed up timely and got right to work. A pleasure to deal with. They will be our plumber in the future for all of our plumbing needs. I am so happy to have found a company that does such a great job. I cannot recommend them highly enough. Very satisfied, the prices are reasonable and the service is great.

Philip P.
Philip P.
12/01/2017 12:00:00 SA
I have used Carns Rooter for the last several years and it pays to have a professional complete the work. I got tired of hiring handyman doing work on my house with Home Depot products that would not last. I was referred to Carns Rooter by a friend of mine who used to own a plumbing supply business and told me to call Bernie. I have also referred Carns to several of my clients and they have been very satisfied with the work completed. I was not happy with the toilets in our new home. Bernie shared what he thought I would meet our needs and we could not be happier. When my wife says I am glad you have Bernie do the work on our house it makes me happy. Because a Happy Wife is a Happy Life. You may pay a little more for a professional at the time of service but when the work is completed and you have years of problem free issues you Never remember how much you paid. My Grandmother who lived during the Great Depression always told me You Get What You Pay For. Hire Carns Rooter for Next plumbing job and you will not be disappointed.

Mary H.
Mary H.
7/31/2014
Best plumbers ever! On time, honest and super helpful. Would not charge for work they thought was not necessary and recommended repairs that were the least expensive. BTW, installing a new toilet runs from $150-220. I've checked around.

Patrick O.
Patrick O.
8/31/2013
Favorite plumber in the Riverside area by far.  Family-owned business, so it's small and non-corporate.  Having a rental property there, it's hard to be there when service calls are needed and they make me feel as if I can trust them with the repairs I've needed without being present.  Price is comparable to any other plumber and calls are always made to authorize work before it's done.  I recommend!

Shelly M.
Shelly M.
12/21/2022
Always the best. I tried to go through my home protection warranty and they are such a joke. So I called Carnes and the phone receptionist is so sweet and helpful. She said someone would be at my home from 10am-2pm to help with a stoppage. The technician arrived at 10am on the dot. Quickly evaluated the problem, made a plan and fixed the stoppage in less than 30 minutes. He was kind, friendly and very professional. I highly highly recommend this company and will def call them next time I have an issue (hopefully not too soon though )
Also the cost was not bad, he snaked the drain pipe and the main access point and it was $150 out the door.
Cannot say enough good things about this place. Thank you thank you!

Tiffany F.
Tiffany F.
12/14/2022
Carns Rooter is by far the best plumber we have ever used (and we have used a LOT). We own an old home and are always having issues. I always call Carns to take care of our plumbing and they are quick, friendly, and honest! THANK YOU!!!

David E.
David E.
10/21/2017
I've used these guys on two occasions--both times they responded promptly and took care of business (much to our relief).

Leeann C.
Leeann C.
5/13/2019
The men that came to the house are very honest, helpful, reliable.  My mom and I are grateful for all they do and would highly recommend them to anyone.

Ryan D.
Ryan D.
06/02/2016 12:00:00 SA
Amazing experience. Called exactly 1 hour ago, and the techs just left. I had a slow drain due to buildup, downstream of the kitchen sink and washing machine which was backing up the kitchen sink. Since we're in an older house, the lines are smaller and susceptible to clogging easily. They arrived within 40 minutes, were polite and friendly. They cleaned the line and were done in 20 minutes. Very affordable rate too.

Gary C.
Gary C.
12/07/2017 12:00:00 SA
I have used Carns for 40 years to service my sewer drains.  Mr. Carns would stand by his work.  Unfortunately the new owners do not have the same ethics.  Bernie and his staff did a very poor job in installing a clean-out for my sewer line.  Within a few months roots were growing into the joints that they created in the installation.  They refused to correct the problem without charging me $1,200 to fix the problem that they created!  I found another plumber who dug up the clean-out and it revealed the most unprofessional job ever.  He repaired their work for half the cost ($600).  Shame on you guys!  I recommend staying away from these folks.

Frank M.
Frank M.
4/14/2013
Stay away from this guy... Walked straight into my house without discussing his price to install a toilet.  Stupid me, I assumed that it was so easy a task that it would constitute an easy price. Instead, he charged me $150- the same price the ****ing toilet cost.  His invoice is purposely unreadable so that he could stretch his services in rooting out my drains to drive up charges.  I just wanted him off my property ASAP. In short, he never took time to explain anything and took advantage of my helplessness.  Shame on you for even putting a Christian symbol on your business card.

Stay away people...

Imp I.
Imp I.
2/16/2020
ABSOLUTELY, POSITIVELY A TOATAL RIPOFF.  Had a few minor problems , two guys came, took a few seconds to adjust the inside of a toilet, looked at a sink and stated that it needed new hardware, spent about 35 minutes fixing a leaky toilet utilizing plastic parts that cost the no more than 10 dollars.  I made the mistake of not asking them what their services will cost. He gave me a bill of 200.00.
Never again..be careful, always ask what its going to cost before you engage their services.

Kristin S.
Kristin S.
1/17/2016
Brian from Carns Rooter is amazing.

He services our home in Moreno Valley and our business in Riverside.

I have had 3 toilets installed, pipes and disposal fixed in my home. He has stopped leaks in our home and business. He has also installed commercial sinks and stopped leaky pipes at our business.

Every time Brian has arrived on time, once it was over 100 degrees in our warehouse and he worked through it no problem. When I had the sinks installed, it was an urgent matter and I had Brian worked his magic to get there within just a day.

So personable, friendly, timely, affordable, and work done to perfection.

Best Rooter service in town!

Nancy W.
Nancy W.
7/27/2015
You know how it is when you find a service company that does a good job, has reasonable prices and you can trust?  You want to keep them around forever because they are hard to find.  Carns Rooter is one of those companies for me.  I have used them for over 30 years, and I don't even think of calling any other company for me plumbing needs.  They changed out a bathroom faucet for me recently and did an excellent job.  They even went beyond the expected and replaced the old valves for me.  When anyone asks if I know a good plumber I have no hesitation in recommending Carns Rooter.  They are a reliable company.

Shelley A.
Shelley A.
8/17/2020
08/17/2020, We have an older Home, my Husband childhood Home to be honest. We have been using Carn's Rooter for about Five Years. Once a year we have to have our line cleaned out, sometime more often. Today was that hoping once a year cleaning. I called this morning at 8:15 am, by 11:30 I had a Plumber at my House! Three Hours earlier than advised, how often does that happen? NEVER.... Carn's is dependable, work hard to get to your problem asap, clean up after their work is done. WE are happy to be writing this review for them! Thank you Carn's, Rooter.

Daniel P.
Daniel P.
8/31/2015
Bernie and his assistant from Carns Rooter Inc. just left after clearing my rear yard storm drains. They were professional, knowledgeable and thorough. Their rates were very reasonable and they arrived on time. I had them look at several other plumbing related issues that they could have taken advantage of but were honest and told me the connection and pressure regulator didn't need replacing. I will call this company back for all my future plumbing needs. Thanks you guys!

Pamela R.
Pamela R.
1/15/2016
Wonderful! Called Carns Rooter Inc this morning and they had someone come out within the hour. Our newly purchased home had two backed up toilets and Jaime came out and was so helpful and great at explaining everything. He was fast, efficient, and professional. Can't tell you how happy I am with their service, everything you hope for in a plumber. Highly recommend, reasonable rates, quick service, and step by step detailing of the issues. Thank you Carns Rooter, happy customer here and will definately pass along your great services!

Aaron C.
Aaron C.
01/01/2022 12:00:00 SA
Great honest company. If your having a drain issue they are a great first call. I have recommended them to so many people that have stopped or slow drains.

Debbie S.
Debbie S.
01/10/2016 12:00:00 SA
We had a leak coming from our meter, first we called the City of Riverside to find out whose responsibility it was to fix. Naturally, the pipe that was leaking was on our side of the property, so we were obligated to fix it. We called Carns Rooter and explained the problem, they told me that they would have someone out the very next morning, fine by me, I said. They sent Brian out that same afternoon I called to get a look at what was going on and he was super polite and pleasant to deal with. Friendly too. He explained that he was just 'checking to see the issue' and that Bernie would be out the next day to fix it. He put a clamp on the leak so that we were no longer leaking water.  No charge for his time. The next morning, Bernie showed up at the promised time and was super polite, knowledgeable and friendly. Unfortunately, he couldn't fix the leak because it was raining heavily, (we live on a slight incline and the rain was running downhill right into the hole where he was trying to work) and mainly because the meter had to be replaced by the City Of Riverside. No charge for his time, and he was there for about an hour. Bernie called the City and they came out the next day and replaced the meter. The very next day, I arrived home from grocery shopping and Bernie had returned to fix the leak and was finishing up just as I pulled up to my property. He showed me the pipes that he had replaced and explained everything to me. I found that both Brian and Bernie were absolutely top-notch to deal with, both professional, knowledgeable, courteous, pleasant and very honest. The price was super fair, as well, I was actually expecting it to be much higher. This is the second time in 20 years of owning my home that I have used Carns Rooter and I tell you, from now on, I will only call them. Highly recommend this local Riverside company!

Kenneth S.
Kenneth S.
09/12/2018 12:00:00 SA
I had a plumbing business in pedley come out and said I needed 1800.00 dollars worth of work done.Joe from Carns rooter came out and 168.00 dollars and 1 hour later the problem was fixed.Carns will be my plumbing group for both of my houses and I highly recommend them to everybody in Riverside and surrounding areas.Thanks Carns

Jack L.
Jack L.
5/29/2014
A great family owned company, honest and competent. They've been an incredible help and I would highly recommend Carns Rooter. Jack L.

LeeAnn C.
LeeAnn C.
4/30/2020
We wanted a new bathroom sink and kitchen sink installed,  made an appointment and Jaime came to the appt.  He was polite, professional and helpful.  We've used Carns before for plumbing issues and are very pleased with their prices, efficiency in making an appt and doing a great job.  Would highly recommend

Joanna N.
Joanna N.
10/13/2014
I have used Carns rooter for every plumbing problem I've had at my house and multiple rentals. They have always come right away and fixed problems my fixit husband gets himself into. After almost 15 years of using them, I never even call anyone else. You could never find a more honest family run business! I have recommended them to many friends who only have great things to say about this fine Christian family business.

Jonathan C.
Jonathan C.
10/20/2014
Just what i was looking for in a plumber! They are competent and honest. I have used them 3 times in the last 6 months. 1st they replaced my garbage disposal. They where  on time and finished quickly. 2nd My wife noticed water in our garage, she called and them came right out. turns out it was our water heater. They stopped the leak and then talked with us about types of replacements.once we picked out the replacement  they went and picked it up and installed it. 3rd The drains started to back up. I called and again they came right out and cleared the drain. They are a family owned. Reasonably price. In summery they do what they say they will, they do it with integrity and professionalism  and are competitively priced.  A recommendation for everyone

Terry W.
Terry W.
12/26/2017
I have been a satisfied customer of Carnes for 26 yrs.  This family owned business, have staff that are always professional, friendly and skillful!  When I have plumbing issues, (like a Christmas- day clogged kitchen drain), Carnes promptly comes out, and affordably resolves problems so that I can quickly return back to normal household living!!!  Gladly recommend Carnes Rooter, Inc.

Sarah N.
Sarah N.
12/30/2015
Fast, efficient service! Had a clog emergency this morning and the plumber we called was booked, but referred us to Carns. We had Brian, he got out here fast and was helpful and pleasant. And got the job done quickly with a great attitude. I highly recommend them.

Jean L.
Jean L.
11/18/2019
I would highly recommend this plumbing company. They responded to my call immediately, and showed up on time. The guys were knowledgeable and fixed my problem (replaced a toilet) the same day. That was great, because when I originally called I had planned to have it fixed, but then I changed my mind when they got here. Awesome service!

Jane L.
Jane L.
6/14/2014
A great dependable company with competent service.  Reliable and honest.  I highly recommend Carns Rooter for any home or business plumbing needs.

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