Cheryl S.

10/07/2020 12:00:00 SA

I phoned Barker & Sons requesting an estimate to have a bathtub/shower replaced as it appeared there may be a leak as a baseboard tile on the exterior of the tub had cracked and broken off the wall and there was rust on the corner of the wall. We scheduled a free estimate for the following day. Dylan was prompt and wore his booties and masks before entering my home. Dylan then looked at the condition of the bathtub/shower, including the underneath of the tub, and the wall with the broken tile and rust. Dylan was able to confirm that although the tub is old, there were no leaks from the tub or pipes that required repairs or replacement. He did notice 2 wall tiles inside the shower that were cracked allowing water to seep into the wall causing the tile at the baseboard to crack and the metal support to rust. Dylan was honest in his findings and caulked the 2 cracked tiles inside the bathtub/shower to provide me further use of the bathtub/shower. Having been laid off work in March, not having to be financially burdened at this time was GREAT NEWS! I am grateful to Dylan for his expertise but even more so for his honesty and integrity! If I need a plumber or decide to remodel in the future, I will definitely call Barker & Sons.

Vern L.

6/20/2019

We called Barker & Sons because of our kitchen sink. Mario, our technician came and fully explained why our drain is clogged. He answered all of our questions. Although we weren't able to fix our problem because it needs major repair, it was nice to know they won't do minor repair work if it isn't going to fix the problem. If we had the funds to do the major repair (re-route pipes), we would hire this company.

Joe M.

9/15/2021

I had major re-pipe work going from my house to the edge of the property. The work was excellent. It was a great crew led by Derek. Great communication throughout and they went above and beyond. They are definitely my preferred plumber now.

-Joe (Fullerton)

M. A.

05/07/2022 12:00:00 SA

I called late Saturday morning for an emergency that needed to be addressed right away. Until it was fixed, our water was off.

They assured me that someone would come out today, and that they provided 24 hour emergency service. At 7:29 p.m., they called to tell me that they weren't coming today.

Thankfully, I was able to contact someone else who kept their promises.

Shanah R.

8/16/2017

I just have to Say a HUGE thank you to JOEY and MISSY or Baker & Sons! Great customer service! Joey made sure our issue was fixed promptly, He was clean, Kind and cared about our work environment while here. It was a pleasure and we will be a return customer for all our future needs!

Thank you again Joey!

Samedar K.

1/15/2021

AJ and Nathan were great! We had a problem with our toilet. The water would barely go down when it was flushed. It turned out there were roots growing in the pipes. AJ took care of it. He explained what was happening and showed me the roots that he pulled out.

stacy m.

3/13/2011

Excellent Service! I called Barker and Sons Plumbing this morning while I was at work to schedule a repair of a leak in a pipe above my kitchen ceiling. Will was at at my home promptly after I got off work. He was courteous, friendly and professional and explained everything he was going to do. His manner was very polite and personable but he didn't waste time and got right down to work. The leak was fixed in a short time and now I have peace of mind. I appreciate that they were able to come the same day even though I let them know I would be willing to wait if they couldn't make it today. Will quoted me a reasonable price and that was what he charged when the job was complete. Definitely found my plumbers and highly recommend them.
Thanks so much.

Julie S.

10/10/2020 12:00:00 SA

Excellent straight forward service! We liked them so much we signed up for the annual service.

Brad B.

2/25/2020

This company gave me a quote that was on very high side. Have a 25 foot patio line that they wanted $663 dollars to clear. They were friendly but there rates are way too high. Im guessing that might take them two hours or less with travel to clear it so do the math. I could be wrong but i guess plumbers are thinking there services are worth $300 plus an hour or at least this company does. Wont call them back.

Claudia M.

10/19/2021

Came home this morning to standing water in both showers/tubs, toilets, etc. The main was clogged. I called Barker and Sons and they sent a plumber/technician out within the hour with NO service charge to check things out. Orlando, the plumber/technician texted me with his ETA and showed up exactly when he said he would. He checked things out, and immediately diagnosed the problem. Gave me a breakdown of cost and fixed the problem all in a timely manner. Orlando is a great plumber/technician and by chatting with him I got the feeling his an incredibly decent human being as well. He fixed my plumbing and the price was extremely reasonable!! One satisfied customer for sure here!! I'd recommend Barker and Sons 100%! Thank you Orlando for giving this homeowner a break and taking care of my plumbing without any aggravation!!

adriana n.

11/18/2018

When you have a pipe unexpectedly blow out in your kitchen shortly after you move in, the last thing you want is an unreliable or price-gouging company that takes advantage of your situation. Fortunately, Pete from Barker and Sons responded to our call immediately, came out on a weekend (with no extra fees), gave us straight talk about the damage and costs, treated us with respect, and did an amazing repair job. Not only was Pete professional and kind, but he went above and beyond in talking to our home warranty company to advocate for us (including why the blow-out was not our fault). The price for the repair was not cheap, but it was a fair price and was actually a good deal considering Pete's expertise and his willingness to go above and beyond to help us. We will not hesitate to call this company again in the future.

Kim B.

11/17/2020

Complete and total joke. An absolute set up the way they run their business. I wanted to replace a reverse osmosis system that I've had for years and sent them specifications and the entire website link to what I wanted installed. Explained what my current system was and how old my current water lines were. She researched that the technicians were very versed in what I needed to be done and would be happy to set up my appointment but refused to give any sort of price or price range for the work to be done. If you are such a reputable business and have been in business for so long there is absolutely no reason that I should have to waste my time scheduling an appointment hoping that the right person is going to come and then hoping that their bid might be in my price range a total joke don't waste your time

Ganit F.

8/29/2014

The guy that came over didn't really check, but offered to fix the problem the day after, he mentioned that the valve is broken without checking the water pressure. his offer to fix was 760$ . second opinion arrived later, fixed the problem with an hour, water pressure was checked and found to be good (valve was not broken). total price to fix including tax 75$. stay away from those guys, they are trying to steal your money.

Tim H.

1/31/2023

Cody was very professional. He explained all my options fully. I called this morning and he was here this afternoon.

A F.

10/05/2019 12:00:00 SA

Excellent service and all around excellent company. Dylan came at the time I requested and fixed my water leak in just a few minutes. He was patient, knowledgeable, professional and all around a very nice guy! He didn't mind my 3 year old son, who was very curious, watching him work. It was very sweet! Company kept me updated throughout the day to let me know when and what to expect. They even followed up after service to make sure all was good. Highly recommend this company!

Virginia L.

5/21/2021

In case of emergencies, it is always great to know that premier service is still available during CO-VID crazy times. Orlando Guillen was my technician and he is a true professional. He and his technician, Robert, showed up when scheduled, kept me informed of my options and got the job done promptly. Thank you and Orlando is highly recommended!!

Patricia S.

12/28/2018

I've had an ongoing problem with a leak for the last couple of years. I've had at least 4 other companies out without success. Cody was able to locate and fix that problem plus some others we were having in a few hours. Price was reasonable, no mess left behind and everything works beautifully. I couldn't be happier.

Scott R.

1/21/2023

I needed a new water heater. I called Barker and Sons on a Saturday afternoon. They had a technician out in about two hours. Replaced my water heater within three hours. Technician was polite, professional and answered all my questions. When the work was completed, the area was cleaned up nicely.

Anthony D.

4/27/2023

I was extremely impressed and happy with the high level of professionalism the Baker & Sons and their Technician Scott displayed through out the entire process. We had water heater issue and my downstairs bathroom had a pretty bad leak. As soon as the parts for the water heater came in, we called them that evening and they said Scott would arrived @ 9am the next morning (today). Scott sent a text 30 mins before with his picture on it and he arrived on time. His work was quick, efficient, and he was very polite. I would recommend Baker & Sons to all my friends and family. We're having them come back out to do the master bathroom.

The Draft Family

Judi P.

3/24/2013

We were pleasantly surprised by their willingness to talk with us over the phone and help solve our issue. Mike was super helpful and the were prompt with their service to fix our tankless water heater. We will definitely call them again. Thanks Mike!

Ron Silver S.

03/09/2023 12:00:00 SA

I had a warranty company and they connected me to two different plumbers that were flaky so I had seen the commercial for Barker and sons and thought I'd try them and I'm so glad I did. They came out the same day and the customer service was excellent. A personable young man came out and took care of my problem at a very low fair price and the problem was completely resolved. The technician's name was Carlos Perez. I recommend Barker's and Son's to everyone.

Dr V.

02/03/2016 12:00:00 SA

I was very happy with B&S's service. Setting the appointment was easy and quick (she was very courteous and friendly). The technician, Will, arrived on time and was a really nice, funny, and knowledgeable plumber -- with over 20 years of experience. We had our toilet clogged and he clearly explained what was needed and the price. He also made sure the job was done to my satisfaction and he gave me good advice on how to prevent future clogs. I highly recommend Barker and Sons.

Paula S.

04/08/2017 12:00:00 SA

Quoted $39 service call on phone and asked how much for servicing furnace. He said was included. Great! Except when the techs got to the home it became $39 service call and $99 to clean furnace. I pressed him 4 times on the phone to ensure I understood correctly. Beware!

Pati C.

02/01/2019 12:00:00 SA

My house experienced a full back up on thurs night. Friday morning about 10am - I called this company (based on posted reviews) to schedule a 'specialist'. ( my house is OLD & requires a plumber with a good deal of experience.). After declining the several 'offers of etc et' they set my appointment. (My appointment time was 3-5pm, which fit wonderfully with my schedule - just need to take off a little time. )
At 3:20pm their office called to tell me
They were just Too Busy and wouldn't have availability til the following Tues

I have no idea what kind of job they do. But their customer service was so bad, left me in such a bad place, I actually took the time to write the 3rd review I have ever submitted.

I strongly STRONGLY recommend Action Rooter Plumbing who saved me !!!!!!

Jay G.

06/11/2022 12:00:00 SA

I have found Barker and Sons to be a reliable plumbing service.
They did a large job for me ( sewer repair , lining and cleanout) and a small job ( garden irrigation system repair). Both times it went without a hitch. They are a family owned business that has been doing this work a long time. They have excellent customer service. Like finding a good mechanic, finding a good plumber is a real blessing. I think I found that with Barker and Sons

Frank A.

02/01/2022 12:00:00 SA

I called them to fix a gas valve leak at my fireplace. Matt and another tech came to my home. Matt was not friendly in his manner and seemed to not work with me but to create obstacles. Because my home was built before 1963 he said I would need to have an asbestos removal procedure done which his company conveniently provides for $680.00. When I declined he said he would have to shut off the main gas. When I told him I would not let him do this he called the gas company although the gas company had already come to my home at my request the day before.
It seemed to me that Matt was interested in pressuring me to use his service and to charge me as much as he could [no other company required an asbestos procedure]. This was the only company of the three that came out that charged me for their estimate and the only one threatening to shut off my main gas valve or requiring an asbestos abatement. I will not call this company again. Another company came later that day and solved the problem in a straight forward manner for about half of what this company wanted to charge me. Buyer beware!

K K.

12/20/2014

Not recommended!! I schedule on a Saturday for them to fix a leak in the ceiling and they cancelled due to an emergency. I reschedule for the following Saturday and I called to confirm my appointment, but was told it had to be pushed to after 3 instead of 10 am. Since they cancelled on my previous appointment, you would at least be considerate and set my appointment a priority. Don't call them for small jobs, since they will ignore you and work on their big jobs.

Lori D.

10/06/2020 12:00:00 SA

I highly recommend Barker and Sons. They are so courteous and respectful when they come into your home and throughly clean up afterwards which is so appreciated. Dominick A. Is such a good plumber , he diagnosed the problem and fixed it immediately . He is a wonderful representative of Barker and sons:)
Thank you again , Lori

Felipe R.

12/01/2016 12:00:00 SA

These guys are Great. Customer service excellent. Not only did they fix all my issues but they also did it with a level of professionalism i ha e never seen from a Plumbing company. VAN is the Man. Thanks again Van.

Gene W.

3/23/2021

Toilet flange removal and replacement (cast iron) came out to $2,280. The bathroom sits on a slab and required digging. A 4 cast iron toilet flange is $30 from Lowe's making the total labor cost around $2,250/8hr or around $280/hr. Very friendly service. Everything done quick and very clean within a single day.

Mary M.

12/11/2022 12:00:00 SA

Open on weekends and quick to respond to my phone call. They arrived when they said they would. I would use them again.

Don L.

8/15/2019

Water heater went out. Called Barker & Sons, and that smell good guy. Smell good guy quoted me $3500 over phone. Barker & Sons came out early afternoon, gave a couple of options. Their price was $2300 complete. Next day Jessie and Duncan were here as promised. New tank, new valves, etc. Job was done professionally and quick. Could not be happier

Denise S.

06/08/2022 12:00:00 SA

I had a leaking faucet. I called and received a very courteous person who listened and offered to find a technician right away. The next day Alex fixed my problem. Very professional.

Maureen P.

4/14/2023

This was my second time using Barker and Sons. I can not say enough about this company. They go above and beyond to help out. Today, I had Rick P as my tech, and he was amazing with helping me detect a slab leak and how to go about getting it repaired by my HOA. I highly recommend them for all your plumbing needs

Aldo E.

12/29/2022

We called at 2 pm when our washing machine flooded; they said that they would try to make it out that night. A few hours later, I got a call from their booker saying that they couldn't make it out as they had hoped but would put me on the priority list for the next day. I requested an early appointment and Carlos did, in fact, arrive quite early (9am). He assessed the issue, gave an estimate ($250) and brought in the machine and tools to get the job done.

Carlos was fast, friendly, courteous, and respectful of our property. He did a great job and tested the system several times to make sure there were no further issues. He even cleaned up the flooding from before.

Very impressive company and technician. Recommend and will use again.

David M.

8/13/2022

Barker and Sons have performed numerous services, repairs and Installation s on two of our properties over the last 10 or so years. I keep calling them since they are consistent in quality, professionalism and responsiveness. Luke helped us with a backed up toilet. I spent just about an hour trying to free up the clog. It is a new toilet which was Installed last week by our tile person and upon First use it backed up. Luke discovered a plastic object at the base of the toilet was causing the blockage. Have to add, snaking the toilet was out of the question because it is a Matt black color and we didn't want to chance with scratches from the snaking tool. So only option was to remove the toilet and inspect for cause of clog. Luke was very polite, professional, knowledgeable and efficient with time to resolve the issue. Thanks very much Luke! Also we appreciate how polite and responsive the dispatch team always is.

Mel C.

10/31/2020

I hardly do Yelp reviews, but I REALLY have to mention this to warn other customers, beware! Don't learn the hard way like I did. At your own risk.

Long story short, I have concrete floors. Saw water discoloration coming through epoxy. Called Barker & Sons due to 5 star Yelp rating. I paid big dollars to locate & repair the under the slab broken sewer pipe causing the issues. Technician came out and performed camera inspection. Said they found crack in pipe under shower, gave me an estimate and they started to saw-cut outside concrete walkway, excavate and dig under shower to expose pipes. Outcome 1 - No leak found. Opps!

On same day, performed another camera inspection on same pipe 4 ft up the line and said they found crack in pipe under the slab in by bathroom under sink area. Next day, they saw-cut inside bathroom foundation, excavate, dig hole in bathroom to expose pipes. Outcome 2 - No leak found. Ouch!

Technician said he will cap main sewer line, run faucets to fill-up sewer system and check for leaks. He proceeded to overflow my toilet ring seal causing water to come out from under it as a result. Then he said he found the leak coming from my vent tube probably because I had a major clog backing up the system. I said, not likely!! But if you found the crack then repair it. I've never had any major water backups and did not believe his conclusion.

While my concrete is still open after the job, and about 1 week later, I started to see water/moisture in the open pit. I suspected this would happen.

Called Barker & Sons out again. They sent a different technician. Camera inspected the entire house again (single level, two bath, 1 kitchen) and found a 1 ft crack in kitchen sewer line on other side of the wall from the 2nd bathroom excavation. Damn! They couldn't find this from the beginning!

Don't want to drag this out so here it is! - After approx. 80+ phone calls over 14 months complaining what are they going to do to remedy the mis-diagnosis, 7 company technicians over 12 months coming out to verify one after another that the crack in the kitchen 2 pipe was indeed the problem what the previous technician found over and over, a small claims court appearance (I went for mediation, big mistake), and my wife washing dishes in the kitchen in a bucket for 14 months and carrying the water to another bathroom to pour out the dirty water in the toilet. WTF!

Finally after 14 months and small claims court mediation agreement, someone with skills came out and used expoxy to re-coat the pipe (1 day). Normally I would have opted to replace the pipe with new ABS, but I couldn't go through another kitchen concrete excavation and wanted this to end.

In short, I should have went to small claims court, sued for max money, then hired another company with professionalism & experience. All the while no remorse from the owner. Not a way to do business! Worst experience in my life so far from a contractor.

Todd M.

2/17/2019

After reading many positive online reviews, we called Barker and Sons. On the initial phone call, I stated all signs pointed to a slab leak. Two techs were scheduled to arrive a day later at 9:00 am.
After arriving 30 minutes late, the techs began to analyze the situation. The bill quickly rose to $575 just to diagnose the problem. Estimate to repair the leak was $4,498. OVER $5,000 to diagnose and repair!
We called a second company for a quote. It turns out Barker and Sons misdiagnosed the location of the leak. The second company correctly diagnosed the leak and repaired it for $2,875.
In summary, I was billed $575 by Barker and Son for a misdiagnoses. Very disappointed to be treated so poorly.

Missie L.

12/03/2019 12:00:00 SA

Our shower was backed up. I called Barker and sons for an appointment and they were so accommodating. We scheduled for the next day. They kept me updated on the plumbers arrival with a photo of the plumber. Kevin arrived and was friendly and helpful. He was able to address the issue and fixed the clog in no time. He was respectful and clean. We will continue to use Barker and sons for all of our plumbing needs. We definitely recommend them.

Lynda N.

6/28/2023

I love the fact that they text you picture of your technician and inform you of there arrival.
Nathan was very professional. He came by to check my water softener system. Gave me advice and options what I could do and what I needed. He was not a pushy sales technician which I greatly appreciate.
Thanks again Nathan!!
Highly recommend their services.

Joel H.

3/20/2018

Alex & Conner were great. We had two upstairs bathrooms with leaking problems, we needed help fast. They responded promptly, diagnosed the problems, provided a reasonable quote and performed the work exactly as promised. The quality of the work was terrific and they cleaned up the mess after each visit. Both Alex & Conner were pleasant, polite, and respectful. This is the second time we have used Barker & Son's and both experiences are five stars. In closing I am very impressed with their scheduling process. They call you with an expected time of arrival. Then you receive a call to tell you the technician is on the way. Then you receive a text with the technician's name, picture, expected time of arrival and a GPS tracking of where they are in route. Takes all the guess work out of it.

Janet S.

11/02/2021 12:00:00 SA

We had roots growing in the base of the toilet blocking the drain. Moises came out with a camera to check the entire line and determined the roots were just at the base of the toilet. He removed the toilet gave us a recommendation for RootX to kill the roots and he came back a few days later to replace the toilet. Great service, nice people.

Sue S.

1/27/2010

During these horrible rains, I had a critical situation where a drain in my backyard was backed up and a lake was forming. I called Barker and Sons and they sent someone out immediately. The office staff was friendly and helpful. The technician was the owner's son and I was happy to be dealing with a family owned business. He was very professional and a hard worker (he had to work outside in the pouring rain!) We ran into muliple problems with my drain and he stayed calm and kept reassuring me he wouldn't leave until he found a solution to my problem. I would definitely use this company again. I was very impressed with their level of professionalism and expertise.

Jessica N.

07/09/2021 12:00:00 SA

It definitely got us out of a jam Friday before a holiday weekend. But because we had no other choice and needed to get our water heater replaced ASAP they charged an arm and a leg. I'm happy with the service and work, just the prices were a bit abusive in my opinion.

Bonnie S.

5/26/2022

Piotr was our technician. He was knowledgeable and efficient. The responsive of the office staff was very pleasant and helpful

Dave A.

08/11/2020 12:00:00 SA

Rich was great. Explained the gas valve issue well to both me and and wife. He anticipated the gas dryer hook up was a 3/8 rather than the 1/2 gas line at the wall. He promptly installed, tested the line and got us ready to go for the washer & dryer installers in one visit. Would definitely call this plumber again.

Jack S.

7/25/2017

Kevin showed up on time, very professional and completed job as promised. Office staff very friendly and was able to get Kevin out in the same day. Would recommend them and use their services again.

Negah M.

07/04/2020 12:00:00 SA

This is a HORRIBLE company. They can't even give you a window of time where their technician will show up. And when they did finally give me a time THE NEXT DAY even though they advertise for same day, they called me 15 minutes before to cancel. If you actually need a reliable company, AVOID these people.

Larry B.

06/03/2017 12:00:00 SA

Sprung a leak in a supply line feeding our water heater. It was a Saturday afternoon at 3:30. I called and spoke to Missy, and she was reassuring, she contacted a service technician, and within 10 minutes, Kevin and Jay were at my home and changed the supply line. It is now 4:18, and all is well. In my mind, I didn't see it working out like it did, but it did. We are pleased and grateful for the service we received. The technicians were efficient and polite. I would recommend to family members and friends.

Kevin O.

01/11/2023 12:00:00 SA

After having a unsuccessful job done by another plumbing company (NexGen), I was on the look out and hoping for a promising solution. I came across Barker and Sons simply by doing a basic Google search of plumbers in my area. With little to no faith, I had given them a call and was first and foremost greeted with extreme politeness. All the way from getting my info down, to the person who dispatched the technicians, there was no fault in any professionalism. My main issue was a slow draining sink (mobile home) that a previous plumber had no luck snaking and clearing up the clog. Once the technician arrived, Carlos P., he was kind and presented well with a welcoming attitude. He gave us options and was straight forward with no pressuring, genuinely letting me think about them. We went forward with the snake clean and luckily cleared the line. Due to heavy grease and buildup, hydro jetting was recommended for a more permanent fix. I was quoted from the previous plumbing company to do hydro jetting but, I'm going to stay with Barker and Sons as well as opt for Carlos to take care of the job. Just for how professional and clean (did not step into the house without shoe covers, cleaned the whole area of residual water before proceeding) the job was, the business was sold all thanks to Carlos himself. He is a great technician with talent and experience. Without hesitation, I'd hire him again.

Thank you Barker and Sons for keeping honest business still alive and also thank you Carlos for the great work you did. With that mindset of yours, you'll have no obstacles (no pun intended).

-Kev

Kelly R.

9/29/2021

We had a leak in one of our bathrooms. We scheduled an appointment for someone to come fix the issue, which was easy and everyone was very communicative about the time of arrival. Orlando was our technician and he did a great job. He was so kind, and found the issue, which a previous plumber had missed. It was fixed the same day and Orlando made sure to explain everything to me in detail. I highly recommend using Barker and Sons.

Nancy S.

06/11/2023 12:00:00 SA

Zachary did a great job for me. He was able to do what Roto Rooter wasn't able to do, he cleared out my mainline pipe. He is an asset to Barker & Sons, he wanted to make sure I was happy with his company.

Lydia T.

10/10/2019 12:00:00 SA

What can I say? These guys did a fantastic job redoing a shower and replacing old corroded pipes for the shower and bathtub. They were even able to replace the pipes for the bathtub without disturbing or replacing the bathtub which helped keep the costs down. They even repaired a broken pipe which connect the house to the sewer. So happy with their work and it looks fabulous. They can do custom work as well but we just needed a shower enclosure replaced that was deteriorated beyond repair. Thank goodness there are companies that you can trust to do as promised, quickly and with minimal downtime. Thanks so much for helping us though this major renovation!!

Gary G.

07/08/2022 12:00:00 SA

Awesome service and response time!
Derek came out within 2 hrs of my call
Very professional and knowledgeable.
Had my kitchen drainage line hydrojetted by late afternoon.
Will definitely be using their services in the future!

Traian M.

02/06/2017 12:00:00 SA

These guys charged my tennant $300 for 45mins work for running a snake down the main to unclog it.
I have had that property for 15 years and probably had to do this 3-4 times over the years. It never cost me more than $150 TOPS.
They had great service and came fairly quickly, but for this kind of money....I could have flown somebody from San Jose and still saved money.
RIDICULOUS PRICES

UPDATE: After I posted this 2 hours ago I went on the local Facebook group and asked the question: is $300 reasonable for snaking a main pipe for less than an hour? The consensus is that this rate is about double of what everybody that has responded so far (~60 people) has paid.

So based on my past experience and on the experience of about 60 or so locals, this company charges OUTRAGEOUS rates...at least for running a snake down the drain.

Neither me, my tenants or the good people on the Facebook page that have seen my post will ever use this company again.

Fara T.

12/01/2022 12:00:00 SA

Eli was our plumber today. He was very quick, polite and efficient. Their text reminder system is very useful too! Thumbs up to Barker and Sons.

Bryan D.

4/24/2018

Baker and sons were extremely accommodating, upfront/honest, and very kind. Elizabeth and Zeke were both outstanding to work with. Elizabeth was my initial contact to and her customer service level was impeccable!

Our tech, Kevin, was also very nice. He showed up with a smile on his face, on time, and ready to rock n' roll. He found a pin hole leak very quickly and was able to fix just as fast. Thank you Baker and Sons for your great business!

Christien J.

2/22/2022

Very quick, efficient and professional. I was able to get my garbage disposal replaced within 3 hrs of it dying. Would definitely recommend to friends.

Cathleen C.

7/15/2019

happy and professional service. raul did a great job with our plumbing service and knew what he was doing.
very quick and efficient.

Therese M.

01/07/2019 12:00:00 SA

Barker and Sons plumbing is an excellent service company to call for assistance. Missy was very friendly and professional and Frank our service technician was fast and very professional. We recommend this plumbing service highly.

Andrew W.

08/09/2021 12:00:00 SA

These guys are the real deal. Worked with my tight schedule to help fix an emergency plumbing issue. They gave me consistent updates on when I could expect them, including a photo of my plumber! Matt was professional, thorough in his assessment of the problem, and offered multiple options without being too pushy. The transaction was digitalized and simple! He even took the time to answer some questions I had about a different plumbing problem which was super helpful.

I'll definitely be using Baker and Sons in the future!

Richard A.

08/09/2019 12:00:00 SA

I had a late night main line back up. Barker and Sons was unable to come that late, but said they would come the next morning. I was fine with that. They came the next morning as promised, but when I told the technician that I wanted the toilets reset he said I didn't need to (???) Now, I am a retired plumber and EVERY time a toilet leaks from the floor after a main line blows the wax ring out you should reset it. He said that when you flush the toilet it won't leak!! That isn't even true. Either way, why argue yourself out of extra charges that the customer was willing to pay? This is what you get when you hire guys who don't care. Furthermore, I called and complained about this issue and I got the most disinterested man on the phone. He just sat and listened to my story. Then said, Hmmm weird he wouldn't do the extra work to make some extra money. So that is my experience. I see others have had better service, but at the company I worked for, we did what we could to make things right and this guy could not have cared less. He was so bored with my story he just said good bye. No apologies. No offer to make any corrections. No offer to reset my two toilets. Won't call them again. And I will tell others about my experience.

Ty H.

8/15/2016

Missed 2 appointment times, Priced the job too high & no guarantee once the work has been completed. Stuck with a $39 service call.....

Shelia L.

2/14/2023

I called them on Superbowl Sunday and they fed me a story of ALL their plumbers were working on an emergency gas leak. They scheduled me for first thing on Monday and I NEVER got a call , i received a text today asking if i needed assistance, on Tuesday. This is not the first time this company fed me a story of why they couldn't make it to my house for a service call. Luckily I found a company that realized the emergency I was dealing with due to a stream of water coming out of my bath tub faucet, since California is in a drought, and sent someone right away to fix the problem. I will never call this company for any future problems . I will stick with the company who showed up and who cares about helping people. I had to give them 1 star to post thus review but they deserve zero stars in dealing with my situation.

Diana T.

10/13/2020

They were punctual and were very quick with the work. Although they still charged us for no work, we understood it came with the diagnostics. The main reason for the 3 stars was because they took parts off of our AC unit that did not need to be removed. Once a HVAC specialist came, they needed to repair damage caused by these plumbers. I would recommend you go with a company that offers free diagnostic.

Chantel C.

8/21/2019

Miguel and Alex are our go to guys! They were quick, efficient and very friendly. We needed a large amount of work and were thankful that the company offered financing.

Miguel was very thorough in making sure that he explained everything that needed to be done. He was great to clean up any foot prints that his team tracked through our home.

I would recommend their services to anyone in need of a plumber. Thanks for the great work guys! You are both appreciated.

Sophia J.

7/24/2021

Great customer service and excellent service. Replaced disposal and ran test to ensure everything was fixed. Both technicians were very informative. Step by step .

Craig M.

10/20/2019

My water heater went out on a Saturday and Barker and Sons were out within a hour. Zach worked quickly installing the new heater and I had my hot water back within just a few hours. I thought pricing was reasonable for the job that was done. Will use B&S for any future needs.

Jillian P.

11/24/2021

We are new homeowners and are very happy we chose Barker and Sons. They provided Professional service, answered every question, recommended a solution that fit our budget and gave us peace of mind knowing it was a job done right. Not to mention if came with a parts and labor warranty! Our plumber went above and beyond today and we couldn't be happier!

Sal K.

10/25/2017

Avoid this place at all costs.

The plumbers there are incompetent and take advantage of customers who don't know much about plumbing.

They exaggerate jobs and imply an urgency for repairs.

I would never use there services again and strongly suggest you get a second quote before signing up with these guys.

Prerana S.

07/08/2022 12:00:00 SA

They were good when giving a quote and coming to see the issue, but did not mention they had to dig up a 6 feet hole in my lawn, which we found out the day they came to do the work. Since we had no option we agreed.
Thursday - Day 1 : The work was supposed to be completed. BUT one of the persons did not show hence the lawn was left dug.
Friday - Day 2 : They were to arrive at 8.30 - 9 am. No one still here hours late, the call center does not know if the people will be able to make it today, but keep saying that we are on schedule for work today and that the team is assisting other customers.

This is VERY unprofessional, especially with the lawn dug up already, with the grass removed left to die and a water leak going on.

Note : Check all the no recommended reviews before proceeding, as there are similar reviews from other customers, where they leave the work half done.

Lee P.

5/26/2022

Fast service called for an emergency issue and they came out immediately. Highly highly recommend!

Ryanne P.

08/01/2023 12:00:00 SA

Amazing service. They were able to see me almost right away. Carlos snaked my drain was polite and very professional. I was very impressed with this company and would highly recommend them for all plumbing needs.

Lori M.

01/08/2022 12:00:00 SA

My husband and I are very happy with Barker and Son's Plumbing. We have had a week of plumbing issues and they have been to our house each time. We had Jeff come each time. He is extremely nice and capable! He solved each problem thoroughly. We also had William come with Jeff and he was just as capable!
Thank you so much for making this stressful week not so bad !!!!
We highly recommend this company !

Steve M.

8/30/2019

If I could give less stars, I would. Showed up my my place and quoted $2,300 for about 3 hours of work. Perhaps it was because it was a Friday afternoon before a holiday weekend and they thought they could take advantage. I asked them to leave but still had to pay their minimum service charge. No way to do business.

Mark D.

12/17/2019

Dylan and Sean were Awesome. Really appreciate the time to have you understand the problem.
Thx you, Mark

Kelly C.

12/18/2022

My toilet and bathtub were backed up creating the toilet to overflow.. this happened in the middle of the night, 1 am to be exact. I looked on Google for a 24/7 plumber and found Barker snd Sons Plumbing. They're reviews for good snd I give them an overall 5+ star rating. They are very professional, reliable, friendly and thorough. They tell you everything that is going on with the problem and how they can resolve it. They are there to help and go over every aspect of what is going on and talking to you while doing it. I will call them again and plan on becoming a club member as well. If you're having a plumbing issue Barker and Sons are the plumbers to call no matter what time of day. Thank you guys for taking care of my backed up toilet and bathtub. Happy holidays

Mimi R.

10/20/2017

Honestly the best experience with a plumbing company ever! I had a brutally clogged kitchen sink, both sides. One side was filled with black smelly water. My window was 1:30 to 3:30. The team arrived at 1:33. They were so nice. They had to open up the pipe outside to drain the sink. As it had never once been opened in 20 years they had to saw and dig out the plug and replace it. They informed me if this possibility before starting the work, and managed to do so without even a scratch on the stucco. They carefully cleared the pipe, not just under the sink, but through to the outside. The price was totally reasonable. These people are so not price gougers! No hard upsell, explained everything thoroughly. Totally anticipated them to say I needed a new garbage disposal (I've been through that more than once) They finished the work, cleaned up everything, and were gone by 2:10. Within an hour I received a payment receipts and before and after pictures. Cost of job: $265.00. Regular drain cleaning would have been 149.00 which in my experience is exactly what it should be! Barker and sons is my plumber for life.

Scott M.

9/13/2021

Needed a quick response and Barker & Sons was there. Their technician, Gabe was very knowledgeable and polite. To keep this short the next time I need help I will call Baker & Sons

Randy S.

2/19/2020

I called Barker and Son's yesterday, February 18th, 2020 and spoke to a very polite young lady named Leah, I requested assistance because a toilet was not working correctly and Leah assured us someone would be available for an appointment early the next day. Sure enough, the next day I got as text letting me know our technician, Josh, was on his way. Just a short time later a very polite and courteous young man showed up. Josh did a great job evaluating the problem and gave us a price quote. Josh did the repair thoroughly and I feel went above and beyond by explaining AND showing me what was wrong and exactly what he needed to do to repair the problem. It is because of people like Josh that we are life long customers of Barker & Son's. Thank you Josh (and Leah)!

Jane L.

11/17/2021

I've had two appointments with this company, both of which I cleared my day for- both times they didn't show up.

The first time (11/10) they called me during my appointment window and told me that the plumber was at a different job that was taking longer than expected so they had to reschedule me for a week.

The next appointment (11/17), I had again reworked my schedule to wait for them. I got a couple texts saying they're still coming but running late. I asked for an ETA since I had already been waiting for several hours so wanted to figure out how to rework the rest of my evening... then I get a call saying they have to reschedule again because there's no one that can come out. Had I not proactively reached out to them, who knows how many more hours they would've just had me waiting for the same results.

After the second cancellation they offered some sort of priority scheduling where you get the first appointment of the day. Why they didn't offer that after the first cancellation, I don't know... Maybe they cancel so often they have to save these for second cancellations. Of course I declined that because I don't want to work with them.

They had friendly operators, but at the end of the day you call a plumber to have someone do plumbing work... and we couldn't get anyone to bother to show up.

Jiji C.

02/09/2023 12:00:00 SA

Everything was impressive about this company from the first phone call to the plumber. Coming to my house. Excellent service all around. I highly recommend this company.

Gail D.

3/16/2021

I have used Barker and Sons plumbing services for over 5 years. They are professional, honest, skilled, punctual and affordable. They care and go the extra mile. Oh! did I say they are Honest and Affordable, rare to find a company with these traits in 2021. I recommend them to anyone needing honest and affordable services. Try them you will be glad you did.

Caitlin B.

06/04/2019 12:00:00 SA

This is the second time we have used this company and I highly recommend them for any plumbing needs. They are prompt, courteous, and just an all around great company. First time we used them it was to snake a drain, second time was a 23k sewer line repair. Because of how sweet and accommodating they are, it definitely took the sting off. Orlando is a really great guy, super friendly and honest, really a pleasure to deal with considering the circumstances.

Adriana S.

06/07/2021 12:00:00 SA

Highly recommend this company, we met with Derek this evening, and is probably the best plumber we've met so far after meeting with several plumber's who sound like sales people he put our minds at ease, he is sincere and clearly cares about his line of work. He is very knowledgeable and easily explained the problems in layman's terms, he answered all our questions and concerns in great detail, he really took his time and I really appreciate that.

To be more specific about the job and my ongoing headache, I called a reputable company who I'd rather not name, they charged me a hefty price to see us, appeared rushed did not fully explain the task, I couldn't even explain the job to my husband. We have overgrown roots impacting the main sewer line, I have a rental unit next door in which the pipe needs scaling the toilet keeps clogging then causing a backup to their tub as well as mine, this has been such a nightmare for us, as it happens randomly. We have met with six different plumbing companies in the last year and out of all Derek has been the best to educate us with video why we are having the problems we keep having.

We are so happy to have called this company for our plumbing issues, I wish I could have found them sooner and relieved so much stress.

Thank you.

Margaret H.

8/23/2023

Barker and sons are my go to plumbers. They installed a leaking broken garbage disposal in my kitchen. the new disposal is quiet and works very well. My plumber scot was very knowledgable and pleasant to work with. I would definitely recommend these plumbers to everyone.

Craig M.

12/15/2022

Our technician/plumber, James Kelley, was excellent and Barker & Sons was on top of the process for scheduling and following up on our results. They were clean, efficient and communicated before and during the process of their work. They have an excellent followup maintenance program that I also like very much. All godd, highly recommend

Becky L.

8/19/2020

We needed quite a bit of work done Dylan Allee was the most professional plumber that I have ever used. Was very conscious of our feelings and time. I would refer my family and friends to him for any plumbing needs.
Becky Lesher

Erik T.

12/29/2021

I had a leak in the drain pipe from my garbage disposal to the main sink drain. The plumber from Barker and Sons showed up on time, and had the problem fixed in less than 30 min, despite needing to extend two sections of the drainage pipe. He was professional and pleasant, and the price of the service was very reasonable. I feel very comfortable recommending this company to anyone who needs a plumber.

Darren O.

5/24/2021

Great communication through the day until 1:15pm of the day service was supposed to happen. Several communications up to that point that the plumber was at another service call that was taking longer than expected. I was fine with that. Then no communications until I text at 5:15pm asking if there was going to be a visit as scheduled. At that point I got a call with the excuse that they needed to clear any work with the owner (I'm a renter). They got that confirmation and approval to do the work from the owner 3 days prior. It was a clear excuse that they weren't coming to the house.

If you don't care about being a priority for their business use them. If you care about being treated like a valuable customer go elsewhere.

Jeff J.

03/04/2019 12:00:00 SA

These guys are fantastic. If you know anything about reviews that I leave on Yelp, you know in advance I can be a very hard critic. And on the other hand if I feel that a business deserves great and rave review I will most certainly give those as well. I had this company Barker and Sons Plumbing come to my home today to check and possibly replace my water heater. After they inspected the unit and gave me all my alternatives, I decided it was time to replace the unit before I was left standing in a cold shower. I must say not only were these guys, Raul D and his helper very professional but also extremely knowledgeable as well. Me knowing more then the normal Joe about water heaters. I have been in the construction field earlier in my life. These guys were spot on. And answered any questions I had without hesitation. I also signed up for the extra one time charge that covers me on other plumbing issues that might arise for the next 30 months. In today's world and costly expenses, a little insurance goes along way in my book. No more calling plumber after plumber and paying just to have them show up to give an estimate. Keep in mind if they had more then 5 stars that could be given, I would do just that. And if all this was not enough, I got a call from Missy at their office about 20 minutes after they left checking in to see if I have any questions or further needs. You guys rock. Keep up the great work. And you can believe I will be telling neighbors and friends about your great people and company.

Thanks again guys great job.

Tina L.

10/15/2013

I had a couple of people come out because I was not getting any hot water at a rental property.
First person put in a new valve at the water heater then said we had a leak. Second person said no leak, but a blockage and you need to put in new pipes in the ceiling. Called another plumber and they said they would be out the next day. The next day they cancelled on me.
I then called Barker & Sons. They showed up when they said they would. Gabriel listened to what was wrong and looked around. He then quoted me a price and tried to unclog the pipe. He tried for a couple hours. He wouldn't stop. He knew from his past experience that it didn't make sense that the pipe was completely blocked. He tried talking to his manager. He didn't just give up and tell me to re-pipe. After a couple hours, he finally found out the neighbors air conditioner had frozen our pipe(who would have thought we would have to deal with frozen pipes in Southern California).
When it came time for the bill, I thought he might charge me more because he had spent so much time there, but it was what he quoted me.

Sara J.

01/09/2020 12:00:00 SA

Alex and Jeff just completed some plumbing work at my home; and, I couldn't be happier. From the kind receptionist to their respectful manner, I would highly recommend this company. No surprises, all up front and efficient work!

George G.

11/02/2021 12:00:00 SA

I have a house with 11 residents. The water heater stopped heating. I called in the morning and they responded within an hour. When we returned home after work we discovered that we still had no hot water, despite paying well over $300 for their service. I called about 6pm and asked for help - remember, I have 11 residents who have not had access to hot water. I was put off until the next morning. As I write this review I am still without hot water. For all of the promises and guaranteed satisfaction in their ads, I received nothing of the sort. Very disappointed.

Melinda M.

09/09/2021 12:00:00 SA

This is the second time I have used Barker &Sons and will continue to use them again and again and again. I woke up to water leaking out my cabinet under my kitchen sink and saw a pipe had come loose. Within two hours they were at my house and had it repaired. They are very professional and always respond right away. I highly highly recommend this company.

Mary M.

2/25/2023

They are very fast, proficient and reliable! Ashley was the person who helped me over the phone to book my free consultation appointment and very kind over the phone. Michael was the best plumber and very professional and fast. Michael was able to resolve my situation! I am so grateful for them!

Tania Y.

4/20/2011

It took me awhile to write this review as I was not sure that the diagnosis that was given by Baker & Son (Daniel in particular) was accurate.

He (Daniel) arrived at my house to look at a leak in the kitchen apparently from my shower above. He arrived on time and at first sight looks clean and knowledgeable (one star).

He cut open the ceiling and diagnosed that the drain under the shower floor was leaking. In order to fix this he would have to cut the tile floor in my shower and install a new drain. This also means that I would have to redo the tile completely as I don't have any spare tiles of the shower floor.

While being at my house, I told him that the toilet keeps refilling the tank, so there is a small leak. He looked at it and decided we needed a new flush system. He suggested I should install a new toilet all together as the rubbers were wearing out. He gave me a price for it.

This is where I started to become slightly suspicious. Meanwhile, he went to look at my water heater, which I did not ask for, and told me that it needs replacing too. I know this unit is old, but until the thing fails on me, I am not planning to replace it.

Daniel kept coming back to the water heater and gave me a quote on that too. He started paying much more attention to this than to my leak, which I had called him for in the first place.

For some reason his attitude made me more and more uncomfortable that I decided to call in another plumber. This new plumber fixed the leak of my shower from the kitchen ceiling without ripping out my shower tile and saved me tons of money. This new plumber also just replaced the flapper of the toilet and this stopped the leak altogether and did this out of kindness as the cost to do this is minimum.

Meanwhile, Daniel has called me back several times asking if we decided on installing a new water heater but has not asked at all when he could repair the leak ... this shows me clearly that he is interested in big money and not in helping out the customer in the first place.

I have moved on and would not call this company back again not for a leak nor for changing the water heater. Have found another company that can install a water heater that has way better reviews than the Bosch he was suggesting and at a much better price.

You want a good and skilled plumber, email me and I will give you the name of the company you can trust to do the work you want them to do without the sales pitch.

Aleksandr S.

01/08/2021 12:00:00 SA

This is the second time we've used this service provider and it was amazing. We've had all of our concerns addressed and taken care of in a professional, efficient, and effective manner. The communication and follow up service from Lexie was very courteous and attentive. Andrew's work and his professionalism and service was perfect. We're very satisfied with this provider and hope to continue using them in future plumbing needs.

Sarah C.

8/15/2023

Scotty and his team at Barker & Sons did a great job for us. They came out the same day to provide a thorough, free estimate for the work to be completed. They were competitive and transparent on price. Responsive and professional. We would highly recommend. Thank you!

Jacci C.

10/16/2020

I highly recommend Barker and Sons Plumbing! They are courteous and professional. I received several texts letting me know if the technician was on time or delayed. Misty, Derek, and Emanuel were awesome!!

Greg C.

07/10/2017 12:00:00 SA

Put in a tankless waterheater when I built my house. Big mistake, but hey it is what it is! I have used Barkr and Sons three time for service and repair. And, while it ain't cheap to maintain a tankless I trust the service I get from Barker and Sons for my tankless and will continue to use their service.

Manju V.

9/22/2022

I normally don't write reviews , but simply Amazing service by Barker and Sons Plumbing! From the chipper and extremely professional Tina answering my call to scheduling the service appointment. Daniel come out and completed a through assessment of the issue. Super pleased with the service. I would not call another plumbing service.

Thank you so much for making this painless.

Nancy C.

9/27/2021

Our Water Heater went out the night before we were leaving on a trip, we called our plumber to have him come over when we returned, but he canceled the night we returned. I googled 24/7 Plumbers and Barker & Sons came up with good reviews. I called and had a technician out within an hour. Our technician Jesse was awesome, and gave me options & pricing. He installed a new Water Heater first thing in the morning, and we couldn't be happier. This company is awesome, very polite, professional, and kept us informed the whole way through. Great customer service from start to finish, I would highly recommend.

Mark M.

9/17/2013

I used Barker for a gas line repair because they are local and had good reviews. After looking over the job, the repairman offered a solution and said they had done it before in the City of Irvine. Tthe job was completed the next day and the work looked good. However, when I received the bill, it showed as a temporary repair and would need to be done differently at a later date.....like it was not to City code. On top of that, the repair was expensive......beware!

Dave P.

6/25/2019

Called with an emergency leak and within 2 hours a team of plumbers arrived and tackled a very difficult task. The guys were helpful and courteous to our staff. Highly recommend Barker and Sons. D Peters, Executive Director Hands Together-A Center for Children downtown Santa Ana.

Andre S.

12/29/2021

Toilet had a leak that we just couldn't figured out. Thought it was a screw or something easy. Turned out we needed a new toilet bowl to tank gasket.

Not only were they able to respond same
Day but they also were able to find the part while it was raining hard and fix it the same day.

While inside they wore shoe covers to keep our floors dry and clean. And we got a warranty for a year! Great experience

Ed K.

5/20/2019

This is my second time using Baker and Son's. This is a great company. From the first phone call to the finished job, everyone is friendly and very helpful. Pricing was up front and easy. Service was fast and clean. Thank you Baker and Son's!

Jim M.

3/30/2023

I had a plumbing clog in my sewer line. The technician came out and attempted to get it out. With no success a senior tech showed up, they both worked hard and located the clog but could not get it out. I then went to home depot and rented a power drain snake with an auger tip and dislodged the clog myself. I sure wish i saved the $238 and not called them. Maybe they can fix a minor issue but I will not be using them again.

Tipton H.

07/08/2021 12:00:00 SA

Had a very good experience having our hot water heater replaced. Same day service. Very polite and professional technician. Will definitely use again.

Martha L.

6/24/2023

Sam did a great job- professional, timely and clean Job. I would definitely recommend Barker and Sons Plumbing for any job based on this experience! I was stood up by another plumber and Barker Brothers certainly stepped up and took care of the problem quickly. Thank you.

Laurie W.

5/23/2022

I am extremely impressed with Baker and Sons Plumbing. This is my 2nd experience with the company and they deliver. I got a same day appointment. The communication. Is outstanding. I received a live call asking whether I needed to run errands indicating they would work around my schedule! I received a call immediately after asking if I was happy with the service.
Robert was amazing. He explained everything ahead of time and showed what he did after the repair. The poor man had my 1 year old puppy trying to help him, and kiss him, jump on him the entire time. He took it all in stride and laughed it off. Robert had a great positive approach and it was a joy having him in my home. This is a first class operation and they have won me over!!

Jim G.

11/26/2020

Imagine waking up Thanksgiving morning and not having a working water heater. Our house is this years Thanksgiving dinner house for family with no hot water! I called a company in Rancho Santa Margarita and they didn't answer their phone. My second choice was to a company called Barker & Sons and Leah answered the phone, thank God. I explained my dilemma and she said she could help. I was told she could have a plumber out as soon as one was available. She later called and said a plumber was on the way from Orange. Leah was kind and efficient! A gentleman, named Dylan Allee, showed up and was nothing but professional, attentive and competent. He assessed the problem, a weak flame to the pilot light. He removed and replaced the part needed and explained everything to me as he worked. Great guy who was at my house by noon and gone by 1:30, thereby saving me from a nightmare of No Hotter Water issues.
I highly recommend Barker & Sons for any plumbing issues. Happy Thanksgiving for sure now.

Sandra W.

2/22/2019

This company offers the best service of any we've used in the last 40 years. They are polite, on time, and do great work. Kevin was our service person this time and he was very friendly, neat, and completed everything we asked for in a timely manner. We will definitely use Barker and Sons for any further plumbing needs.

Brett B.

3/23/2020

Dylan took the helm of our project and exhibited and outstanding degree of professionalism, know how, unbridled determination and clear love of his trade to clear a serious whole house drain issue where four plumbers before him all failed. He is a dog with a bone when it comes to fixing an issue. Our family was at its wit's end after almost a month of waiting to be able to use vital facilities in our house. This guy came in here like the GOAT (greatest of all time) and we will be telling stories of his significant work to everyone who will listen and is looking for a plumber.

Thinh D.

10/22/2022

As a business owner myself
I can appreciate a company like
Barker and Sons..
Tiffany was great by calling me back
She showed me a sense of urgency..
Which is priceless!
Cody and his assistant showed up immediately. Cody diagnosed the problem and fixed our issue within the hour. Very impressed w this young man! He has a bright future!
Thanks again!

Wud give 10stars if I cud

Jodie D.

8/25/2021

Was given a recommendation from a neighbor. My plumber, Moises was courteous and thorough. Explained everything and showed me the camera of gross drain. Will definitely use in the future

Rosemary S.

11/16/2020

My experience with Barker plumbing was awesome. We called them as an emergency. They came promptly on a Sunday night. They were polite and efficient. They came back the next day to complete the repair but did leave us that night being able to use water and toilets. Thanks. I will use them again.

Luana S.

11/16/2019

This was the second time we have used Barker and Sons. Dylan was the plumber that came to our house to detect the problem yesterday Friday afternoon in lake Forest. Dylan was very patient, very knowledgeable, very polite and very fair priced. Barker and sons are defiantly my preferred Plumber and I recommend them 100%.

Luana S.

Anthony Z.

02/03/2022 12:00:00 SA

Quick, easy, and reasonable. I work from home and needed a tub drain replaced. Good job guys and gals

Carol V.

06/03/2022 12:00:00 SA

Fast response, courteous from the start, efficient and thorough. Could not have asked for better service.

Amanda F.

11/24/2021

Our toilets backed up and after several attempts to unclog them, we reached out to a well known plumbing company who gave us a ridiculous quote. That same day we called Barker and Sons who showed up within an hour and solved the problem for half the price of the first company. They answered my questions and gave me maintenance tips. Very friendly and professional. Problem solved In less than three hours!

Tuan N.

7/27/2020

I was in a panic mode on Late Saturday night as my new Washer that triggered a series of issues From Laundry drain leaks to kitchen sink overflow leaky hen graduated into kitchen sink back flooded and toilet Undrained issue. In desperation on early Sunday morning, I started calling a whole bunch of places but none had picked Up their phone on Sunday morning. Then I came across Barker and Sons Plumbing and Rooter during my iPhone searches who has several good rating reviews. I decided to give it a try...luckily Alex answered and said he will call back when he can make arrangement for a services technician... a few minutes later, Alex called back and said the Rich Gutierrez will arrive my house within 30 minutes. Rich G arrived as promised. To make long story short, Rich provided excellent game plan along with cost. After agreeing with pricing, Rich began to snake the house main drainage. Within half an hour, Rich was able to defeat the kitchen blockage and eventually the toilet blockage and my house drainage was functional again, the Rich proceeded with hydro-flush the main drain and called up his supervisor crew for the finale finish with a micro-camera looking into the health of my drain pipe. The finding was not good but at least now I know what my course of action will be in the future. I am just very thankful for the great work of Rich G....you da man Rich. Thank to all including Rich, Rick's Supervisor crew (Shawn ?) and Alex. I had a bss as d start but with a good ending. Cheers!

Stephanie D.

2/16/2019

Really, really happy with the service - from requesting an appointment to the two guys who came to fix the leak in my garage. They kept me updated on when the repair guys were going to be at my house, and e-mailed and texted me the name of the lead plumber, including a picture of him with the truck he would arrive in.

Once onsite, they showed me exactly where and what the problems were, and didn't try to upsell me on services I didn't need. I ended up needing to get my water heater replaced (wasn't a surprise, it was rusted and leaking in several spots because it was old af), and they were able to do it the same day for a reasonable price (I had several other plumbing companies give me quotes previously, so I'm not just guessing it was a fair price).

I was really, really happy with Alex and everyone I interacted with at Barker & Sons, and I made sure to keep Alex's business card and plan to call again in the future when I need plumbing work done.

Kevin D.

4/27/2021

I am still waiting months for 6 hours of work I completed for their warehouse and parts Department and still no check! I let management know about the short hours at least 5 times when I was helping them through minimal employees due to Covid and this is how they treat you.If are going to be employed there be very aware about short pay checks!
Kevin

Geoff D.

3/15/2016

Just had them out to jet my exterior main drain line excellent service! There my go to plumber. Many of my friends have also been pleased with there services.

Dean R.

8/22/2023

Got numerous quotes for a leaky hose faucet and these guys were the most professional and trustworthy. They were not the cheapest but were exact with their explanations performed the repair timely. I would recommend Barker and Sons and the Professional Plummer Scott to any of my family and friends.

Nazik H.

1/26/2023

Baker and Sons Plumbing saves us. They were great. We had a leak from of our pipes in our wall. They came out found the source of the leak and fixed it with in an hour. Our technician Scott was very professional and kind.

Sadaf A.

07/02/2021 12:00:00 SA

We hired them for maintenance job. Derek and Patrick did an excellent work on my house. We'll use them again. Thanks!

Vanessa W.

02/05/2022 12:00:00 SA

This company was excellent from start to finish. Missy handled the scheduling with the best customer service I've experienced anywhere. When Mike arrived he quickly identified the problem, gave me a very reasonable quote, and went to work. I had to leave during the process but by the time I got home he had fixed all of my plumbing issues. He was a total professional and took care of everything! I have had several plumbers out throughout the years because I have an old house with old plumbing and this by far was the best experience!

Colin C.

07/10/2023 12:00:00 SA

Just had Nate over to install a new toilet. I needed some extra help and I'm very happy I called Barker and Sons. Nate couldn't have been more professional and did a great job. I will definitely keep them in mind for the future. Thank you Nate!!!

Jeffrey C.

2/27/2018

I tried my hand at replacing old double vanity faucets. As with DIY plumbing issue after issue came up. What we're once standard parts and fittings over a decade ago, have now gone the way of the dodo. After wasting hours of time and multiple trips to hardware store I was fed up. On top of it the under sink supply compression valves started leaking. I was now desperate to just get those fixed in order to turn my house water back on. I looked up how to do this project online and it seemed easy but again so was the original project and I couldn't risk not having water for the whole day and night. So I called them up. 1 Star for prompt reply and getting tech out immediately. However I should have known better when they required $40 up front. That is always a sign you're about to get hosed and I ignored it out of frustration and desperation. The plumber was nice and helpful but they charged me... no shitting you... $693.09 to replace the hot and cold valves under each sink!!! This does not include the installation of the actual Faucet fixtures, which he was going to charge $400 per fixture. I may have been one pathetic loser to agree to $173.00 per each shutoff valve but no way was I going to have them install the fixtures. The only saving grace is that the water is back on so I can now curl up in fetal position in the shower to cry away the filth and shame. God I hate myself right now but not as much as I hate this company.

Lauren K.

8/15/2020

Backed up kitchen sink is a nightmare! We called Barker & Sons immediately remembering their professionalism and quality of work. AJ and Mario came out the same day. AJ did the initial snaking to declog the sink, but didn't work. The camera showed gross black goo on the walls of the piping. So we had no choice to hydro-jet the plumbing to flush everything down. Although it was pricy, we had to take the bullet. The service was fast, effective, and well executed. They cleaned up most of the mess with respect and tried to even do extra by cleaning up the kitchen floor. AJ and Mario put on booties while working inside my house (we do not wear shoes inside the house).

The only issue I had was when the hydro-jet flushes out the black goo onto the street, the black goo is stinky and highly visible on the street curb. I felt bad for my neighbors. Even if I sprayed it down, the goo would just travel to someone else's curbside. I wish the black residue can be drained into a container whereby the plumbers can dispose of it properly instead of just letting it stew on the streets.

Aaron J.

05/08/2022 12:00:00 SA

Our Hot Water Heater went out at 9pm on Mother's Day weekend. And we had guest staying at our house.
I contacted Bakers and Sons at 10pm and they picked up the phone!
They scheduled a tech that showed up the morning.
The Tech (Peter) was great. After reviewing the different options I decided to have the Hot Water replaced
They were able to replace the water heater that day and we had hot water for all our guests. Would for sure use this service again

Phillip. B.

8/17/2023

I had Barker and Sons replace my water heater. They responded very quickly. Jim Kelly was the service rep that came our. He was very professional and did an excellent job.

Annabel G.

05/02/2023 12:00:00 SA

Second time using this company, I trust them. They tell you what they need to do and give you options.

Julie M.

4/24/2023

We needed to have a secondary sewage line redone. We requested quotes to sleeve the existing line and one to abandon this line and trench a new line outside the house. Benito arrived on time and spent a significant amount of time examining the compromised line and our entire house sewage system. He used a camera to show us and thoroughly explain each of the
issues. After accepting the job, Albert and Bany were our main workers. The job was difficult at best due to large rocks and boulders on our lot, making trenching a physically demanding job. Albert and Bany arrived on time daily and worked tirelessly throughout the day, often staying late. They cleaned at the end of each day and made sure the dirt/rock pile was out of the way. At the completion of the job the yard was ready for gardening! These two young men were extremely conscientious, hard working and easy to have working on our property! I highly recommend this company .

Rick M.

2/18/2021

Came out to my house just to tell me they have a better product and will not install the new home dept faucet I purchased. Said they cant due to warranty issue. Of course the one he had for sale was 3x as much. Certainly could have told me this before booking appt. Do not recommend them.

Kassandra L.

7/23/2014

this plumbing agency has mostly great reviews and they were able to fit me in when they had a cancellation for a small issue. basically I just moved in to a home two weeks ago and the previous owner id a lot of repairs herself so things here and there all over the house need some help. I noticed water leaking a bit from the toliet after flushing. my boyfriend just said maybe its coming from the shower. I knew it could not be and i took it upon myself to call. robert r came out. he was professional explained some things to me and told me the blue stuff the previous owner used to clean the toilet could back it it up. he discovered it was just the supply line leaking and replaced it. thank god i called because in our previous home there was a leak from the unit above us and we ended up with crazy leaking and having to get servpro etc out. i was worried about the price due to the fact that they have a book with prices so i was worried id get ripped off but that was not the case. the only odd thing was he told me what could go wrong in the future but i kno that was let me know future prices on items.

Mike L.

11/20/2019

Ok...we had several plumbing issues develop.
Baker and Sons had been our plumber due to exceptional work. Dylan was here for two long days. AMAZING work by Dylan!!! My wife and I are very happy with the result! We also discussed future projects pertaining to house life cycle maintenance that made sense.

Thank you Dylan and Baker and Sons!
Mike Lea

Arnie A.

2/13/2023

Well, here we are again almost a year later. My bathroom sink had a slow drain and a bad odor coming from it. So I went at it with my Home Depot drain snake but had limited success. After a few hours of swearing and nearly getting the drain snake stuck, I called Barker and sons.
As soon as Jennifer answered my call I knew I was in good hands. I instantly remembered their outstanding customer service and how well they keep in touch and worked around my schedule.
Cody showed up and got to work right away. He was very professional and always kept me updated on his progress. This job turned out to be little more involved but Cody was up to the task and finished the job. Thanks Cody
I cannot recommend Barker and Sons enough. Their customer service and work results are the best.

Chris F.

8/25/2023

Fixed a shower valve and a leaking hot water heater this year. Quick and trustworthy service every time. Ask for Scott. He's the best.

Sheri B.

1/19/2022

Best customer service. Won't try to sale you on things you don't need. Support your family businesses. Thank you Barker and Sons

Do not use Roto Rooter's!!!!!

Eric H.

4/28/2022

Great company and even better technicians. Parker and Jeff Hawkins went above and beyond to be communicative, accommodating and were extremely knowledgeable and friendly. They did an awesome job and I will be using barker and sons for all my plumbing needs in the future. Highly recommend A++ job guys! Thanks again!

Sharon Y.

07/02/2020 12:00:00 SA

These guys are amazing!!!! Four days into owning our first home, the sewer backed up into our downstairs bath, because, of COURSE it did. Needless to say we were panicked. We've never owned a sewer. What does it do?! Why has it gone bad?? We've only used it four days!! Sean, Dominic and Emanuel were at our home within an hour of my call. Even during that short wait we were kept notified of their progress by handy text messages and calming reassuring dispatchers. When the guys arrived they explained their diagnostic process and got right to work. Within 20 minutes they knew what was up: outgoing sewer pipes had been murdered by trees! They showed us the line with the snake-camera, broken and packed tight as a drum with roots roots roots!!! From trees we didn't even own! But did our HOA even pick up the phone? Of course not. But who wants to sleep with a downstairs bath full of poopy water and no usable showers or toilets? Just as I was imagining having to move in with our friends for a few weeks, Sean explained they could start jack-hammering immediately and get the whole job done within hours! Not days!! All the equip was on the truck and they could also call in a hydro washer in minutes as well to clean up our undamaged but icky upline. before we knew it, in a manner of hours, the problem was solved, the garage was re-concreted and we were back in flush-land! I cannot recommend these guys enough!!! They saved our house!!

Harry L.

8/18/2022

Thanks, Matt, for your time and effort replacing the hot water handle. You did great!!

Virginia W.

10/21/2021

We have had two major plumbing jobs done by Barker & Sons. The first was an extensive repipe/pipe lining done within the last two years. The job was
completed quickly, neatly, and by experienced technicians. Because of that experience we called Barker & Sons again when we had drains NOT CONNECTED TO THE PREVIOUS JOB back up. Again we experienced exceptional, professional, and timely service. Derek was the lead technician and his entire crew were well qualified, neat and friendly. Would we call on Barker & Sons again-----most assuredly. Good to know they have our back!!

E P.

5/30/2021

Great service, prompt and great communication. Tracking is great to let us know where the technician was. Greg was very professional and took time to explain various aspects of the problem, remedies, and the preventive measures. Will do business again - although we do not hope to....

Irina D.

06/11/2016 12:00:00 SA

Talk about great customer service. They came out did the job and left. Very friendly front office and technicians. Tech was very clean placing drop clothes around even cleaning shower up finishing the job.

Michael U.

1/26/2023

This is what they did to my drywall. They're couldn't have made smaller holes? 16 feet from the manifold in the garage. I have never seen such a hack job ever. Like a bunch of kids destroying. You should see the drywall they ripped out of my garage behind the water heater. The fuzzy stuff on the drywall is a fiber to cover holes till fixed. I had a new water heater ready to be installed. He told me since I have the water heater he would charge me $1,500 to install it.
I tried to post pictures. Let me know if you want me to send them to anyone. Pictures tell it all

Lori R.

6/29/2020

Barker and sons came out in the same day I called. Appreciated their quick response. The plumber that came out Joshua V. went above and beyond with customer service. This company will definitely get my return service for any future plumbing needs.

D S.

04/06/2023 12:00:00 SA

We contacted Barker and Sons Plumbing for a leak repair. They sent out James Kelley and I cannot say enough about the quality of service he provided and felt the pricing was very fair. He communicated with us every step of they way and was extremely courteous. We are so pleased and will definitely refer him and will use them again.

Courtney T.

4/26/2021

Orlando and his team were quick, efficient and upfront while fixing our slab leak! We're so thankful that they made the process much less painful than we expected.

Michael M.

1/16/2023

Absolutly satisfied. Daniel B the service tech. was great. I have a tankless water heater that was non functioning. He went through the entire procedure with full explaination. He got it running and gave me quotes for future servicing. I got a very good sense of being in the proper hands. First class craft knowledge and perfect social skills. Sometimes you just get lucky and get the right person. Will definately recommend his services to others. Felt looked after from the initial phone call throughout the job. Thank you guys

Hasan H.

06/08/2023 12:00:00 SA

Scotty was amazing. He answered all my questions and provided a reasonable estimate. He even fixed some of the smaller issues that I asked him about. Just friendly, professional, and courteous all the way around.

Anita M.

11/26/2019

I am sorry to say that I can't remember the name of our technician that came and helped us this morning. I just want to say that he was really great and took care of our issue with our kitchen sink here at our business. He did what another company wouldn't do for us. Even the guys that he was letting know all the information that we needed to know about the issue thought he was great, kool and professional.

This is the second time we have used your company and both were great and got the job fixed.

Thank you
Anita :)

Linda M.

03/03/2021 12:00:00 SA

We suddenly found ourselves with our only working shower refusing to drain. So we called Barker as we always do. Derek was absolutely great and had the shower working in no time. The price was reasonable. I don't know what I would do without Barker and sons!

Michelle M.

7/18/2021

The worst experience I could receive. My 4 year water heater was not lit, I called at 8 am Saturday morning and they said, they would come shortly. Several calls and messages later, they showed up the next day. The service man said it would cost me $3000 to replace my 40 gallon and 4 year old water heater. I felt they were ruthless and would do anything for a fast buck.

M M.

10/28/2011

I've had plumbers come to out to my house and work on clogged pipes, repairs, installation, etc. but I have never used the same plumber twice because I have never been completely happy with the service or final product. OK, I'm a little hard to please...

In May (2011), I yelped plumbers and found Barker and Sons. They actually weren't my first choice... I called another company and they said the soonest they could come out was the following week (called on a Thursday but c'mon I want it now!) so I called Barker & Sons and they came out that afternoon.

Mind you, all my jobs were not your ordinary repairs. We put a 32 deep kitchen sink in a 30 cabinet so it was a tight fit for plumbing, dishwasher lines, and disposal (my GC did not want to do it). They had no problem and went above and beyond when they installed my soap dispenser and filled it too!

Over Labor Day, I had the dreaded slab leak. An hour and a half after I called--on a Saturday-- they discovered two leaks. We ended up doing a complete re-pipe of my house. They did a good job of limiting the holes in the walls (I read some horror stories on the Internet). When they did, they would let me know beforehand which I appreciated very much and were open to my suggestions. It was a messy job, but they cleaned up very well... even dusting the furniture?!

The water leak damaged our guest bathroom so we decided it was time to upgrade. Of course, the Toto toilet, pedestal, Grohe faucets were all difficult installations, but they did an awesome job... in fact, the painter (who I will not use again) got paint all over the water supply line to the toilet. The plumber replaced the trim (escutcheon) and supply line so they were all new and shiny, but the stop valve was covered in paint. I thought oh well, it's just a bolt--everything else is shiny. When I came in later, it was all new and shiny like the rest. I asked him if he replaced it and he said no he just scrubbed it clean. Mind you, it was so dirty I thought it was beyond getting clean. (for the record, this time the plumber was Daniel and I think he unfairly got a bad rap from someone?)

I know... big deal, huh. Installing a soap dispenser and putting soap in it; dusting and even vacuuming my house to clean up the mess; cleaning off the paint so it looks shiny and new... But it's those little things that make a company go from ordinary to extraordinary.

Bottom-line: They're not the cheapest, but not over-priced either. They do an excellent, thorough job. They come out the same day you call if needed. And they go above and beyond ordinary expectations. I've found a permanent plumber for my household needs.

Also worth a note. My AC went out in August. I called Barker and Sons and they referred me to Rand Aire. I must say, birds of a feather flock together. I now have a permanent AC guy too!

Susan F.

10/06/2015 12:00:00 SA

Guys seemed nice, but they charged us nearly $600 to replace the faucets in our two bathroom sinks (same room, seems like some things he'd only have to do once...), then we had to call them back because BOTH sinks leaked. Also, I noticed gobs of that white putty stuff on the fittings, which I have not seen from other plumbing jobs we've had from other plumbers. Again, they seem nice, but we will be going back to AM-PM Plumbing (Orange) whom we have used on several occasions before with satisfaction and reasonable prices.

Moniqueflores1 D.

8/19/2022

crooks! absolutely do not trust these people. They quoted me $14,000 for a plumbing job I got a second opinion and it was $2,500 absolute crooks! made up a bunch of non sense and scared us. Once we got a second opinion we realized we were taken for granted!

Priscus R.

6/27/2023

I had a ongoing issue with the mainline ever since I bought my house. After fifteen years and multiple drain cleanings, the drain clogged once again. Cody showed up on time gave upfront pricing and got to work. After a few hours he called in the big guns. Peter and Ricardo rolled up in their high pressure hydro jet truck and spent the afternoon cleaning out years maybe decades of solidified grease. The chunks coming out would revival any stretch of the Las Vegas Blvd sidewalk on New Years. The whole team was polite and went the extra mile to completely clean out my pipes and not just poke a hole. Thanks Barker

Ozzie F.

1/30/2023

I called them and a live person picked up, gave me an estimated time which they kept. The plumber was on time and knowledgeable and fixed the issue. Reasonable rates, I highly recommend them and will call them again when I need a plumber

William W.

7/21/2021

The entire staff and experience. Richard was amazing, and every in the office is friendly and informative. Tina was great! Always giving me updates and trust me, I need them. It is a family owned business I believe and it shows with each interaction. The people love what they are doing and who they are doing it for. Excellent work! I wish more companies did business this way

Vic G.

6/22/2023

I came home to a drain blockage causing a water overflow. I called Barker & Sons and the receptionist was very nice and considerate. Considering my call was after hours, the technician came to the house about 45 minutes from the car. He was very receptive, courteous, and knowledgeable. The drain was cleared, and they provided a camera view of the line to make sure there was no blockage. I would highly recommend this company.

Nev Q.

11/16/2021

I replaced the old water heater unit and added a water pressure value/bib outside the unit. Jeff came out the first day to inspect and provided recommendations. Second day, Jeff and Will came out to start and finish the work. They both were professional, clean, helpful and answering my endless questions; overall they did a great job in half a day. Easy to do business with.

Their office communicates well, from email notifications to appointment confirmation calls.

Overall a great experience. I highly recommend them.

Shannon R.

10/10/2021 12:00:00 SA

We had a slab leak on the weekend. Parker and Sons came out and walked us through the process going forward, and most importantly they stopped the running water and lessened the damage. While it is going to be a lengthy process, we appreciate the honesty and help moving forward.

Marcia S.

1/27/2022

Great company. Great value. Great employees/Plummer's. Response time is good. Hope this helps. Oh and they explained everything they were doing before they did it! Yes I would use them again!

Michelle H.

11/06/2020 12:00:00 SA

Both guys were very respectful they even brought their own booties to protect my floor. Jeff and Patrick came out super quick and got the job done fast. Jeff thoroughly explained to me all the options and was very helpful to any and all questions! It's very rare to experience such good customer service these days, they truly saved me a huge headache. If you have plumbing issues in the area I highly recommend Jeff and Patrick!

Julie B.

12/31/2019

I would highly recommend Barker and Sons for your plumbing needs. We had a leak on Christmas Eve while hosting family and thankfully Dylan was able to come and find the problem quickly so that we could have water! Don't know what we would have done without him! Dylan is very knowledgeable and honest and is now my go to guy with any plumbing needs!

Karla D.

08/03/2018 12:00:00 SA

If I added photos to this review it would be of all my white towels trying to soak up water in my bathroom so we'll skip that. We called another plumber who came on Thursday and said all-all-our pipes were shot and had to be replaced for $35,000. Right $35,000. But good news they would set up a payment plan. We had Frank from Barker and Sons come on Friday and he said we had a serious blockage, it would take a couple hours and it would be $975. No flooding since then, I am impressed with this company but hope I don't have to call again for a long time.

Helene M.

2/28/2021

My neighbors recommended Barker and I'm so glad they did. They were easy to deal with on the phone and guys, who came to do the work, were so nice and helpful. They did great work installing my new water heater. Having never hired a plumber before now, I can't say how competitive they are price-wise, but it all felt very reasonable to me. HIghly recommended.

Laura J.

6/27/2016

We have used Barker and Sons several times over the past three years, for different plumbing issues. They have always been fast to respond, courteous, and knowledgable. They are also very clean and neat while working on site. Also, Barker and Sons, stand behind their work, guaranteeing it for a full year. It's worth paying a little more to know you are getting quality work done!

Audrey J.

2/26/2018

Barker and Sons Plumbing was extremely helpful, quick, and courteous. Richard, the technician that came to my house, was very knowledgeable and skilled. The price was fair. I would definitely recommend Barker and Sons Plumbing.

Anuk M.

8/22/2017

Frank came quickly and helped us out. We were treated fairly and were able to track our driver as soon as we ordered a visit. Our drain was fixed and were given a warranty for the work.

DeeDee B.

12/30/2022

Gabe, the technician, was excellent. Very knowledgeable, professional, and efficient. The only problem we had is the first day we called for service we waited and waited and by 7:00 we decided someone should come the next day instead. Apparently they were on an emergency job. The next day they came late morning and assessed everything, and we signed the paper and gave a deposit. Gabe said he was coming the next day by 11:00. The company pulled him off our job in the morning and sent him to another emergency AND NO ONE TOLD US WHAT WAS HAPPENING! We called the office to find out where he was. I will find out and call you right back. They didn't. He finally came shortly after 2:00. I think they should have sent someone else to the emergency since he was already booked. When he was here he did an outstanding job. We did not get a second quote so I have no idea about their pricing.

Kira M.

08/08/2018 12:00:00 SA

We are really pleased with the plumbing work done by Barker and Sons. They were very professional and everyone who we dealt with and spoke to was very kind and accommodating. They fixed an issue with our drain line and it appears to be working back to 100%! Their prices may be a bit on the higher side, but they are reliable and seemed very trustworthy, which is what you want when dealing with plumbing issues. Most impressive is their communication and followup system, which is personal and gives the customer clear expectations on arrival times, quotes, etc. The only critique I have is that the work they conducted required some additional repair to the exterior of our home, which came at an additional cost. We will definitely be using them as our go-to plumber from now on!

Robert N.

4/13/2017

The pipe that connects the diverter sprout on my bathtub/shower had corroded and the sprout fell off. So I needed a plumber to just remove the remains of the corroded pipe and replace it so the diverter sprout can be reattached. Seemed like a very simple job.

After reading the good Yelp reviews, I called Barker & Sons Plumbing. They sent Brian and Van to my house. After briefly looking at the job, they gave me an estimate of $450. At first, I didn't think they were serious. They were serious and said that's the price. I couldn't believe it. I felt I was being totally ripped off! So I asked them to leave.

I called another plumber after they left. He came by later that day and fixed the problem. He did a great job and even provided a brand new diverter sprout. He was in and out in about a half hour. He charged me $155.

I was shocked by the price Barker & Sons tried to charge me and would never recommend them. A word of caution: If you decide to call them, I would strongly suggest getting a second estimate!

Karen R.

01/08/2022 12:00:00 SA

My husband and I had calls out to three different companies for a plugged main drain and chose Barker and Sons and are very glad we did. We were extremely happy with their follow up calls and their response time the same day. They unplugged our main drain within 10 minutes and gave us a complimentary camera inspection afterwards. We will definitely use them and again and happily refer them to our friends and family.

Marti S.

5/26/2022

Parker came to diagnose our gas pipe leak after the gas company had turned off the gas because of higher than normal usage. We did have a leak and Parker and crew ended up reposing our whole house through the attic. They did it in one and a half days. He was friendly and personable.

Bj K.

5/31/2022

The absolute Worst plumbing company to work with.
I purchased a shower system to be installed and asked my handyman who said he couldn't do it and that I should call a plumber. I called Barker and Sons and they said they could do an installation in the next couple days.
They sent out a tech Daniel who was at my place for over an hour looking at the set, making measurements, who gave me a quote but said he would have to come back and do it since he didn't have the right tools. He confirmed with his office and set an appointment with me that Friday between 8-10 am and said it would take between 4-5 hours. The return deadline for my $300+ shower system was that Friday and since Daniel said he could install it, I didn't worry.
I took Friday off work and waited until 11am with no communication from Barker and Sons when I decided to call in.
It was pretty obvious that the person that picked up the phone read off a script saying our technicians are out in the field fixing emergency leaks or some bs saying that they had to reschedule, even though my appointment should have been the first one they had that day. They set another appointment with me the following Tuesday, again saying they would be here between 8-10am and it would take them 4-5 hours.
Again i take Tuesday off work and wait from 8am. Tuesday comes and they call me in the morning and say their their tech called in sick and they would have to reschedule again. Frustrated i ask to speak to someone in charge, and then they suddenly say they found another tech to come.
This new tech comes around 11am, an hour late, looks at the shower system and the notes on his iPad and immediately starts complaining saying I was quotes too little, this shower is more complicated, mumbling and calling like 5 different people again complaining about the job. After an hour, he comes out and says that he can't do it and that they would have to send out a different technician.
Very frustrated, after having taken two whole days off work and with a shower system I can no longer return, I asked to speak to someone in charge.
Two hours later, I get a call from Mike the owner who basically says that even though his technician made a mistake and although I had to reschedule 3 times now, Barker and Sons wasn't responsible for anything since they haven't done any work yet. I asked him for a solution and his reply was go buy a shower system that is easier to install and we can take 10% off of the installation. No apologies. No responsibility.
Family run company my ass. Probably better off hiring someone off Thumbtack instead of Barker and Sons who makes false promises, has no regard for their client's schedule, and take no responsibility for their employee's words and actions. What a joke.

C. S. M.

05/12/2021 12:00:00 SA

Had a broken facet and couldn't shut off the water. Called Baker and Sons b/c my usual plumber wasn't available. The tech came to the house and turned off the water, and he determined the cartridge was broken. I have custom fixtures, and I found it odd that he suggested a new trim package that required either cutting a bigger hole in the tile or going through the backside of the shower which would require cutting through a closet. Good thing he was able to simply order the replacement cartridge and the facet works again w/the original fixture. The cost of the repair was a whopping $670! These things are never cheap, but this price seems excessive. Also, services were provided during normal business hours.

My interactions with the company were all friendly and professional. They were also responsive. The work was good but my job was not a complicated one.

Fady G.

02/08/2021 12:00:00 SA

Really great service. Quick and honest. Jesse and Dominique were very helpful. I also appreciated that they were not just trying to sell me another water heater, they gave me repair options as well as new installment options.

Armon M.

10/17/2021

I had a leaky faucet in my patio and I called the Baker & son plumbing my call was answered promptly and knowledgeable technician Mr Piotr was sent to my house. He was very knowledgeable and professional. I am very satisfied with the service and highly recommend Baker and sons to anybody

Mindy D.

7/22/2019

Although their reps are friendly, they confirmed an appointment with me via phone, email and text ...only to tell me that their technician was not in for the day when Iiiii had to call back and follow up. They could not confirm another appointment with me. If they cant manage their books, they certainly cant manage my repairs.

Terri M.

3/22/2023

Barker and Son Plumbing are quick to respond and very reliable. William was very detailed and explained the work involved with price estimate included and completed the excellent work unclogging one toilet and replacing another toilet performed in a very timely matter.

Kelsey A.

9/19/2022

I recently purchased a new stove but the new stove wouldn't sit flush to the wall with the way the gas pipe was placed. Michael was able to help me move and replace my pipe and now I LOVE my new stove. I was able to get an appointment within the hour. I felt comfortable with the technician (being a female and having a 2 year old) great customer service from the start of my phone call and with Michael. THANK YOU!!

Jessica L.

2/20/2020

Rain is always a great thing when living in Southern California. BUT the sound of rain in your garage is NOT.. So late one night the other week, I heard what I thought was heavy rainfall and was pretty excited because that meant I didn't need to water my plants.. but then I remembered it was 70 degrees that day. Upon some handy detective work, I discovered the gushing sound was coming from my garage. A pipe above my water heater had burst and had proceeded to blanket my garage with water.

After finally figuring out how to shut off the water, I furiously started Yelping and Googling plumbers who could come that night to fix our water situation. Surprisingly even though some plumbers claimed to be 24/7 services many didn't even bother picking up the phone. Barker and Sons quickly responded to my frantic request and took all of my information and was able to send someone out early the next morning.

Not only did they follow up with me via text and call to confirm a plumber and his ETA of arrival. Jesse was so easy to work with. He walked me through what he was doing and quickly was able to diagnose the issues and fix the broken pipe. Before working on anything he ensure that I was aware of all the work and related costs to the job so there were no surprises at the end. In addition to that he took several photos to highlight where everything had gone awry and sent them to me later via email with a copy of the invoice.

What more can I ask for? Jesse was prompt, professional and he got my water back and working much sooner than I thought. I am also happy to report that there have been no rain showers in my garage either. Win!

Faisal M.

6/29/2016

This is the second time that i used there services and was impressed again on how professional and personal these guys are Barker and Sons is my go to plumber. Fair pricing great quality work what else could you ask for . Keep up the great Work !! And thanks Again.

Melia T.

06/09/2022 12:00:00 SA

Ricky and Isaac helped us with a backed up toilet in our office. They were super clear about everything they were doing and all of the issues we had. They were incredibly kind and, enthusiastic and funny! Our whole staff commented on how great they were, which is rare for third party assistance. I sincerely appreciate that they ran everything by us before acting (or charging) and I cannot recommend them enough, they turned the annoyance of a plumbing issue into a really lovely day!

Ana O.

11/23/2016

The personnel is very nice. The plumber explained to us the situation and offered 3 solutions. He went again, missed the schedule window by an hour, provided his service, explained in detail but i still have the same problem except that now we are $318 more poor and need to get another plumber.

Leslie D.

12/09/2021 12:00:00 SA

This is the second time I've used them ...so appreciate that they kept in contact with me throughout the day to let me know When they would be here. They fixed my problem immediately ...not only knowledgeable but very kind.

Jennifer H.

2/28/2022

From the first call Barker & Sons were very responsive and continued to update us on the timeline for our service visit. Piotr was very courteous and knowledgeable. He assessed the problem and fixed it right away. I would definitely recommend them and will use them again.

Arley L.

7/17/2015

I contacted Barker and Sons after my water heater stopped heating water during this past weekend. I give them two stars for their good communications and coming out right away to look at my problem on a Saturday morning while many other companies are closed. Other than that, I wasn't very pleased with them. Their Service Pro took about 1 minute to diagnose that the problem was due to a bad burner, but it would be better to replace it. I asked him how he concluded what the problem was and his answer was I just know. His proceeded to try and sell me a new water heater for over $1,800. No thanks. I went a head got a second opinion and it turns out it was the thermostat that was bad. $175 fix.

Linda M.

06/08/2020 12:00:00 SA

Nice plumbers but the clog is a challenge, I have faith that the team will fix it soon. We found the issue , it getting repairs now.

Mai T.

11/14/2020

Jeff was an amazing plumber. He came out late at night on Thursday & did a full inspection of the water heater. His butt crack wasn't even hanging out. He was thorough in offering us our options. He came back with his side kick on Saturday & did a quick & efficient job by replacing our water heater and hooking up a descaler. He was very professional & transparent. I recommend them to anyone.

Connie O.

09/04/2021 12:00:00 SA

Darryl was very efficient . Needed an outdoor faucet replaced, gave me a quote and had job finished within 15 minutes. Will definitely use Barker and Sons for future plumbing needs. . REASONABLE PRICES, FAST SERVICE ! THANKS DARFYL !

Sandy W.

02/04/2017 12:00:00 SA

Very disappointed at service and warranty.

We paid thousands of dollars for service, warranty, and membership fee. But when problem arises, we can't get a hold of Mike, manager. Warranty is no use. Very upsetting and disappointed.

Not recommended.

Maria C.

12/23/2021

This is an awesome reliable company we were able to book an appointment within a day. Christian was very courteous, polite and knowledgeable. We had a clogged drain with hair, Christian was able to clear it for us. Me and my family were very happy with the service provided. We will definitely use this company in the future thanks.

Sue M.

06/12/2019 12:00:00 SA

Ours was a large job involving re-plumbing our entire house and converting to a tankless water heater system. Orlando lead our project and is a consummate professional. He was here immediately and able to meet our desire for a high end tankless water heater and rescaling system. He made sure the repairs proceeded like clockwork.The one day estimated completion time was jeopardized by an unexpected issue regarding the water supply line from the meter to the house. Barker and Sons had the equipment and expertise to handle the additional work within an hour. The plumbing was completed in one day. Barkers' quote included drywall repairs which were extensive. The drywall crew were artisans of the highest degree. They put in a 12 hour day to complete the work in one day. Their work is closer to art than construction repairs. Each person who worked on our project was talented, friendly, respectful, hard-working and Hispanic. Barker and Sons is for those who want the best work delivered by customer focused professionals.

Peter W.

11/09/2020 12:00:00 SA

Called on Saturday for drain ckeanout. Company offered same day day service with no added cost. Company kept us up to date on status and when rep would arrive even giving real time tracking. Rep did fine job and provided 30 day warranty.

Matt H.

6/24/2022

I called Barker & Sons and within about an hour they showed up, found the problem, and didn't even pressure me to fix it because it was an easy repair. Their office staff was courteous and professional. Matt's visit was thorough and inexpensive. I will surely recommend these guys to our friends and neighbors.

J. G.

8/25/2020

Beware! Sure they're great on customer service and schedule you in asap as soon as you call. But then you get (2) plumbers on arrival who try ripping you off because you're new home owners and seem
Like we don't know what we're doing. They charged us $399 to replace a center shower handle, couldn't change it to the fixture we wanted to so we had to settle
On an older One to make it easier on them. Fine. We went with it.. but then Tried to rip us off saying we need to pay $1200 to have a pipe replaced, because it was too corroded and that was why we had a leak...come
To find out, IT DIDNT EVEN HAVE TO BE REPLACED. That wasn't even were the leak was coming from. It was coming from behind the handle that was replaced. It want even the issue in the first place. If they had done their job carefully to find the actual leak they would have found it was from The shower bottom faucet. Thoroughness and maybe been a little honest they would keep our business. Wouldn't recommend them, save your money. Thank goodness we had another honest company come by, quoted us 10% of that price and fixed the issue. Lazymessage me if you want info to an honest Company who caters to thorough inspections, hard work, and gets the job fixed.

Mohammad K.

1/27/2023

I asked for an estimate to change the water heater, their tech came and send me an estimate for more than $3600. I check the price of their water heater and at the highest it is less than $800. (I am sure they get it for much less as they buy a lot). The installation cost is about $2800 for three hour of work, $900 per hour. When told them they are very expensive, the Tech told my tenant that the water heater is a fire hazard. How come a turned off water heater can be a fire hazard? He used the fear to force to accept the over priced estimate. Not a good policy and I certainly do not recommend them

Mao S.

06/01/2022 12:00:00 SA

Repiped our home plumbing after slab leak detection. The job was completed and inspected. Unfortunately, the lack attention to follow up overshadowed the project and their customer service. A call was made to have a technician come out and fix a toilet that was leaking after they had completed the repipe. A promise priority was made to get someone out after the holiday weekend. Their work day came, and we only received (3) text messages letting us know to go about our day and that they will update on our service that day. I called the next day, and got the same speech and text response. In conclusion, typical scenario, where a company finishes a job and takes your hard earned money, and forget about how important the follow up customer service is. This isn't how I want to review a company.

Teresa O.

07/12/2022 12:00:00 SA

Michael was so nice and did a great job and quickly fixed the problem we had. He was really great to work with. Every interaction we had with the receptionist and follow up was wonderful as well. Great service all around!

Lori R.

7/15/2021

I highly recommend Barker & Sons! They are a 24/7 plumbing company. I was impressed with their quick response and continued interaction with updates. Two of their employees were out, and both were extremely nice and very thorough with their explanations. Quotes were provided, which were much less expensive than a previous plumber! They are scheduled to return to make repairs. I have the utmost confidence in them, and appreciate their honesty and integrity. Thanks for your excellent service!

Chris V.

08/05/2023 12:00:00 SA

We just recently got a new granite countertop installed as well a replacement sink. Unfortunately plumbing wasn't included in the service and we needed to get everything reconnected asap (we have three boys and dishes were stacking up). Thankfully Barker and Sons were able to accomodate us day of. James came out and did an amazing job. Thanks for all the help!

Sherry K.

06/05/2020 12:00:00 SA

They were fast , efficient and guaranteed their work. They took before and after pictures of everything with full explanations of their work . All of their techs went to plumbing school which I appreciate . My only issue is that they are expensive, but you get what you pay for .

Mary J.

07/07/2023 12:00:00 SA

We couldn't be happier with the prompt, excellent service. We had a new tankless water heater installed and it works great. The technician was knowledgeable, courteous and left everything clean. Wonderful company to work with

Tim A.

7/30/2020

Very prompt service and issues were address quickly! Great communication before, during, and after appointment to confirm everything what addressed as we expected.

Chris K.

5/22/2020

Service - 5
Customer Service - 5
Pricing - 1

Problem - slab leak under foundation. water coming up from carpet into hallway. isolated to leak(s) in a single line.

Service - Justin and team came on the same day and next. Rerouted line through attic with PEX piping. Some cuts in drywall. No issues with drywall or attic. Quick and clean, 5 hours.

Customer service - friendly, prompt and thorough via phone, text, email. When asked about pricing, provided friendly assurances that this is industry standard for a single-line reroute.

Pricing - total job was 4600 for a single line reroute. might be little higher than industry standard, however they did respond/repair within a day, and also discounted the slab leak detection fee (invoice line-items attached below)

I would recommend for emergency repair, but might suggest getting additional quotes once the initial leak detection phase is done.

Ruth G.

03/08/2020 12:00:00 SA

I was having a new refrigerator delivered the next day and needed a replacement water valve for the ice maker behind the fridge. The person on the phone at Barker, Alex I believe, would not give me any estimate over the phone to do the job, but sent out a plumber. The plumber gave me two options - said he may have to cut into the wall to replace it, which would cost over $800, but just to switch out the valve, would cost $531.66. I had been advised beforehand from friends who understand the industry, that the entire job, including the cost of the valve, should not cost more than around $100. After my initial shock reaction, the plumber said he could get me a company discount of $50, leaving a charge of $481.66. It was after 6 p.m. and I needed the job done that day. The plumber indicated that he gets high cost complaints from customers all the time.

The job took less than 25 minutes to unscrew the old valve and put a new one on. Basically, I was charged over $800 an hour. The cost of changing this valve was almost fifty percent of the cost of the new refrigerator arriving the next day. I was in a desperate situation and felt totally taken advantage of by this company. They sent me a survey afterwards wherein I stated my dissatisfaction, but I never heard anything back from them. In fact, to add salt to injury, I received an envelope from the company with a magnet in case I would need their services again.

Having been in business for myself for many years, I know that this is clearly NOT how an honest operating company should do business. They are only concerned about the dollars, and not their customer satisfaction. I wanted to share my experience and warn others not to be taken advantage of by Barker and Sons Plumbing & Rooter.

MIchael J.

11/18/2016

Don't believe the hype. Not sure where all these positive reviews are coming from but I guess you can buy anything on Fiverr these days. My experience - totally incongruent with these reviews.

First - tons of delays getting a service appointment set up. Finally got one and they charged in advance for them to come out - for them to try to sell me a new shower! WTF? That alone should have been a huge red flag, but hey, when your shower is dumping water through your kitchen ceiling you need some help.

Then, no show for the appointment. They were however, gracious enough to keep calling me every two hours all day long to let me know they were running late. This made it possible for me to spend the whole day chained to the house as opposed to being able to go out and run errands whatever. Finally the sorry, we're not coming call came. Good thing I didn't take the day off work...oh wait, yes I did....

Second appointment, days later (still no shower - hassle). Yep, you guessed it. Another no show. Finally at 3:15 got the sorry, we're aren't coming call. Only this time, they basically just gave me the the number to another plumber and told me to call the other guy - they couldn't help me. Wow, this would have been amazing information to have had a week ago, as opposed to wasting a week of time and two days of my life sitting around waiting on them.

To add insult to injury, I tried to politely express my displeasure to the Missy (yeah, that same one that other reviews said was polite and helpful). She kept cutting me off and then hung up on me.

Use these guys if you want - but you have been forewarned. Keep 'dem expectations low.

Teresa F.

11/05/2021 12:00:00 SA

Very friendly and responsive but also very expensive. A pipe in our front yard broke at 5pm so I called Barker and Sons because they do emergency plumbing. They sent a plumber out who dug up the broken pipe and found that the main line needed to be replaced. Unfortunately but understandably they were unable to do the repair that night so I called my regular plumber who does not do emergency calls to find out how much he would charge me to replace the main line. The plumber from Barker and Sons quoted me more than twice the price that my regular plumber quoted. I paid Barker and Sons $175 for digging the hole and chose not to used them for the main line repair.

Jeremy S.

11/20/2019

Woke up this morning with a water pipe leak upstairs that was draining into the garage. Called Barker and Sons Plumbing and heating since they have great reviews online. They sent out Raul within the hour I called to investigate the issue. He arrived promptly and was able to figure out what was wrong, gave me a fast quote and said that he could fix the problem today if we wanted. Price was great for the work that needed to be done with very minimal intrusion needed to complete the work. I'm very happy with the outcome of the work and will definitely use this company again for other non-emergent plumbing issues. Thank you Barker and Sons and especially Raul for the great work.

Larry M.

6/27/2022

We had a main line back up caused by tree roots. On a Sunday morning and we were hosting 15 people at our house as our son was getting married. Needless to say, we were in pannik mode. Called Barker, they sent out William and within an hour we were all good. All got showers and were ready to party. Great work Barker.

Larry S.

7/18/2022

Michael was great! I got 3 different bids, not only was barker and sons the best price, Michael arrived and finished the job quickly, and there were no suprise fees, what he quoted is what we paid.......definitely recommend to anyone.

Thanks Michael!!

Patty L.

3/28/2021

Requested a quote off Yelp. Immediately received a response from Alex, who requested my phone to reach out and get info. I did and a minute later, Alex called my cell! He was understanding and caring, all the while taking in more information. He sent me a text message with information and picture of my service provider. Derek showed up within minutes, just as the tracking system (link texted to me)! Derek was very professional placing his gloves and his shoe boot covers before entering our home! He went above and beyond as he did not leave our home until all problems were solved! Derek was professional, clean, honest, and very personable! He communicated throughout the entire process. We will definitely be using Barker and Sons Plumbing for all of our plumbing needs in the future and recommend them every chance we get!

D A.

2/17/2020

Josh did a thorough job looking at all the possible contributing factors before explaining, and showing me, where our water leak was coming from. He took pictures of all the problem areas, pointed out potential problem areas, and was able to quickly provide detailed quotes. Very professional, with great people skills and attitude.

Curtis M.

4/30/2020

This was the first time I used the services of Barker and Sons. The laundry valves began leaking after the installation of a new washer. Zach was the tech who came to address the situation. He was prompt, personable, and patient in answering all of my questions. Zach was very professional and knowledgeable as well. He was efficent in replacing the valves and made it a priority to clean up the area he was working on. I will certainly request him on additional jobs we had discussed. I have great confidence in him. Thanks again for a job well done!

Kimberly J.

03/07/2023 12:00:00 SA

Daniel was great! Gave us options and straight forward pricing. He completed the job quickly. Thank you, we will definitely use you again for any plumbing concerns.

Hector L.

01/12/2021 12:00:00 SA

Very happy with the timely service. Fair prices. And AJ was very professional and nice.
And the office employees very energetic and happy to help over the phone
Definitely recommend this company.

Rocio G.

03/06/2019 12:00:00 SA

We had a different plumbing company come out and couldn't unplug our shower they wanted 700 to break the wall and change out the pipe. . Called Barker and Sons, they came out and within 30 min shower was working!! Frank and Miguel were very professional. Will keep them on my favorite vendor list!!

Anne S.

02/09/2020 12:00:00 SA

Alex came out to aid my client (im a caregiver) and he could not be more professional. Not only did he patiently explain everything to my client and myself, he was great with her dog, very polite, and even is having someone come out tomorrow COMPLIMENTARY to figure out exactly why this is a recurring issue. He even cleaned up what backed up in the shower without asking! Compared to the last plumber we had for the same issue, night and day difference. We never felt forced into a service like the last guy. I'll personally be using Baxter and Sons if any plumbing issues arise in my home. Thank you again Alex.

Cheryl B.

06/09/2023 12:00:00 SA

Excellent service! Great tech Piotr Luczak! He was right on with his review of the problem & estimate cost. Also what my alternative repairs.

Clark H.

10/20/2020

I needed to have sewer line fixed late in the afternoon this week as everything was backing up into my house. I called at least five plumbing places and they all said they would be out the next day which would have been very bad for us in our two houses on this property. Barker and Sons suggested that they come out that evening before I even asked them to. Their technician Dylan came out and worked until 10pm at night to insure we had plumbing services throughout our night. He then came out the next morning and Hydro washed the sewer line all the way to the city tie in at the street. The three employees from this company were very professional and courteous and not once did I see a plumbers crack ( Had to put that joke in ). I would use them again for plumbing issues and recommend them to anyone with emergency plumbing issues.

Catherine N.

05/09/2022 12:00:00 SA

I learned about Barker and Sons Plumbing thru my neighbors on Nextdoor.com. They're very busy ( except for emergency situation) so I have to wait 1. 5 days for their services, but my wait is very much worth it.
William and Derrick from Barker and Sons are very professional and honest, and I learned from Derrick that I need to have camera check my drain every 5 yrs to prevent the clog in my drainage ( I've own several houses in the last 45 years in USA, but no one advised me of such maintenance services).
I'll have Barker And Son to check my drainage every 4-5 years now.
Thank you Derrick, William and Barker And Son for fixing my toilette clog today ( actually it's a clog in my drainage)

Reyann C.

7/26/2021

How refreshing a great plumbing company! Our technicians were honest and efficient.

Anne M.

02/10/2020 12:00:00 SA

The plumber they sent was very nice and got here in a timely manner. But I really feel the service was way over priced, especially since it took just 15 minutes to snake the kitchen sink. We are new to this area. He insisted it was the going rate for SoCal. But $236 dollars seems pretty steep to me and we will be looking for a new plumber next time we need one.

Alisa F.

8/29/2023

Our experience with this company was wonderful. For starters they were very rapid in response time and communication (which in this day and age seems to be a lost art). They were able to coordinate a fast time to come and we were greeted with Matt who was able to resolve the issue of our toilet in no time. We are so thankful and glad to have found this place.

Lupe R.

05/07/2021 12:00:00 SA

I wish I could give more stars!! I was having a problem with the sink and tub after a few days of worrying, I happened to look out my window and saw the Barker and son's truck ( they had a job next door) Praise God!! I tapped on my window and Dylan looked around I hollered over her in the window I asked if they fixed faucets? He said Ma'am we do it all within minutes he and Cody were at my house. they repaired my faucet, the tub had way more issues than originally thought but they didn't stop until the job was done. We also decided to get a re-pipe and 2 toilets and are getting a shower installed. These young men are respectful, courteous, and very knowledgeable. When the job was done Dylan and Cody came by just to see if we were ok. That is customer service at it's best!! I highly recommend Barker and Sons Plumbing & Rooter. Thank you Dylan, Cody and Julian for all your help we appreciate you!! God Bless You!!!

Anaheim, Ca

Dave J.

1/24/2023

I have used this company several times. They are great! Honestly, they are not the cheapest game in town, but they are reasonable and reliable. That's all that I need. Quick to respond. Friendly. Good plumbers. Shout out to Zach H. We had quite a mess to deal with. I really appreciated his great attitude, honesty and expertise. Bany, another good tech, stepped in to assist. It's hard to know who to trust these days. I trust Barker and Sons.

Brad H.

08/07/2021 12:00:00 SA

Most responsive and knowledgeable Plummer's in town!

set me up with next day appointment, problem was solved and I am a happy camper

Isaac was my technician and was most efficient and articulate.
Will only call them from now on!

thanks barker and son!

Diana L.

11/12/2021 12:00:00 SA

I have consistently received excellent service from Barker and Sons. The technician Richard was professional and efficient, everything went smoothly.

T W.

12/21/2020

Talked to Alex, and told him that I have two faucets to install that I had purchased from Delta Faucet. After telling me that they could not provide the same kind of warranty, since they did not provide the faucets. He said that as a plumber they get a better quality of faucet from their suppliers than from you can purchase from Home Depot. Both of the faucets are made by Delta, so he is essentially saying that Delta sells two different quality faucets, the best to plumbers and inferior ones to customers who purchase them at Home Depot, or as he said a Big Box store. He just needed to say, we do not install or warranty faucets unless we provide them. Totally a waste of my time and makes you think that they would increase the price of the faucets they provide, since the Big Box stores are competitors, and they sell an inferior product - BS.

M K.

07/12/2021 12:00:00 SA

The technician came without any tools to diagnose the problem even screw driver
He came to look only and have his 39$ the visit coast

Carol D.

10/26/2021

Barker and Sons is always professional and takes care of our plumbing issues quickly and very reasonable. I'd definitely recommend them, we've tried other companies but always dissatisfied.

Natalie S.

09/04/2018 12:00:00 SA

I called Barker and Sons Plumbing for a sewer backup at 8am to see if they could come for a same day service. Not only did they come same day, but they came at my requested time. Sean came out and ran the camera and found that I had pipes that were crumpling, major offset, and major root damage. They had to dig out 6 feet down to fix the pipe and then ran a liner all the way to the city line. Sean was very professional, friendly, and prompt. He had his crew coming and going for each part of the job. In 4 days they diagnosed, dug the giant hole and replaced the pipe, ran the liner, and then replaced the dirt and re-cemented. I am very impressed with the work that they have done here and would definitely recommend Barker and Son's Plumbing.

Cameron T.

6/28/2016

Barker and Sons are the people to call! Absolutely satisfied with their work, couldn't have done a better job. Not only did they do a great job but the guy who came was extremely nice, very polite. Definitely going to be calling Barker and Sons for all my plumbing needs. I will definitely be recommending you guys to everyone

E D.

01/07/2020 12:00:00 SA

Dylan was professional and friendly! He was very informative about the issue and my options. He also did a great job putting up with my curiosity, and was able to fix things in under an hour. Would happily work with him again!

Dan S.

5/14/2021

I had a clogged toilet that was not unclogging called barkers&sons and the sent out 2 technician same day Richard & Christian they were very professional and followed cdc covid19 guidlines the fixed my clog in no time!

Monica F.

04/03/2018 12:00:00 SA

At first I gave this company five stars. Then I had two additional plumbing companies come to the house. Both stated what they charged was outrages. They did not obtain permits from the city. They made holes everywhere that was not necessary. The water pressure now sucks! They charged us over $5,000 for two lines. We called another company who would reroute the entire house for $7500.

Tina R.

1/16/2021

Today, Dylan from Barker and Sons Plumbing came to my house to find a water leak. He was extremely professional, knowledgeable, courteous, and helpful. I was very impressed by how fast he resolved the issue! I recommend you call Barker and Sons Plumbing for all your plumbing needs!

M M.

04/01/2017 12:00:00 SA

Very professional crew came to give me a quote for a whole house repipe. Upon arrival, both techs were courteous and placed shoe covers on before taking a step into our home. I received a text prior to their arrival which allowed me to know exactly when to expect them. I can't say enough on the outstanding professionalism both technicians had.

Although, the quote was high in comparison to other plumbing companies. It's probably true you get what you pay for. I'm sure this company is worth it.

Andrea C.

04/04/2013 12:00:00 SA

The guy they sent out was on time and finished the job quickly. Very happy with the service and would definitely use them again.

Thuy N.

8/16/2022

Excellent customer service, friendly technician. I like to refer James Kelley as a good technician to everyone

Ida K.

2/13/2021

Jeff and his colleagues did a great job today. Thank you very much.

Flo R.

6/23/2020

6/23/2020 - Call around prior to using this co.!!! I had an emergency - with water flooding all in my downstairs bathroom - no real time to search out a company. Great customer service on the upfront phone call- actually almost too phoney and robotic now that I think about it. Matt the tech who came out was very nice it was in the evening so he needed to stop the leak - change the valve - ok $ 244 - no questions asked
Toilet cost now that was a game from $569,$ 669, some other prices ,discussed senior discount ,coupon they had etc, He finally said I can give it to you for 518.00 with discount ( 17 higher toilet)- let me call my boss - We will call you tomorrow and give you price and we will install in AM. -I was ok with that ). I had to call three times to see if anyone was going to show up.No one called me back !!!Finally At 3:45PM I get a call from the receptionist ALEX - with a totally different price than was quoted ..a lot of ok let me see, ok I see this is what he said , to, I'll call you back. callback after 4:00 PM with yeah we can give you that price but for the standard 15 .. Said goodbye forget it - you just lost my business!! Totally unprofessional, ripoff , and I strongly advise look elsewhere. I since called other places which will be here tomorrow for a much lower price and with a name brand I Knew and exactly what I was looking for - Wasted 24 hours -blessing in disguise I Guess I didn't get ripped off and neither should you ! hence my review.........

T C.

03/02/2022 12:00:00 SA

FRIENDLY & PROFESSIONAL

After further review they made contact with me and refunded my $40, since they could not help me.

I have to admit they were professional every step of they way, and would recommend them to everyone.

Thanks again guys.

Nancy K.

03/09/2019 12:00:00 SA

Great experience all the way around. My sink and dishwasher backed up (don't put carrot peels down the garbage disposal - who knew?). I called and they came out pretty quickly. The price was very reasonable, and the service guy was friendly and thorough. I would recommend their work, and I will use them when I need a plumber.

Ty D.

6/14/2023

The 2 technicians (Samuel and Cody) come few hours after we call for our plumbing issue. They are friendly and knowledgeable and the price is right. There are only 2 minors things: The technician does not wait for me to clean the base before he put it back and he does not re-caulk the base; otherwise, it would have been perfected. Overall we are still satisfied and recommend their service.

Dave T.

4/29/2023

Top notch service, very professional. Elizabeth provided updates throughout the day until the technician arrived. Scott was very professional and did great, quick work, and provided a clear and understandable estimate. Would highly recommend Barker and Sons!!

Neil A.

08/09/2022 12:00:00 SA

I called them this afternoon and they sent out a tech within a couple of hours! Daniel did a great job diagnosing the problem with my leaky shower and quickly remedied the situation. He was very helpful and even offered ways to reduce future hard water issues. I would definitely recommend Barker and Sons and would not hesitate to use them again.

Sue H.

6/24/2020

This guys are great. Called them because we had an unknown plumbing issue. They came out right away. Diagnosed the problem, gave us a plan of action gave us the costs upfront and they got right on it and fixed the issue. They cleaned everything up. Great job well done by Matt E., Carlos, Orlando and Emanuel. Highly recommend this company if you ever need plumbing work done. They handle every type of plumbing need. Thank you Barker and Sons Plumbing and Rooter.

Sarah M.

3/13/2022

This was a nightmare! I had a new water heater installed. They left me without hot water for three days ( I am elderly and disabled). They said again and again that they would return to complete the job, but they didn't show.
They charged my credit card immediately, but did not complete the job for four days.
They enrolled me in a service plan, using only their company, but did not ask my permission.
Save your sanity, use another company.

A V.

08/01/2023 12:00:00 SA

They have excellent communication skills. They kept us updated on our technician's arrival and did not expect us to spend our whole day waiting for them.

Preston C.

8/18/2021

I cannot say enough great things about my experience from the website to Tina and Dylan!
I highly recommend asking for Dylan When calling Barker & Sons! They are my local plumbing company and I was impressed with his knowledge, honesty, and patience answering all my questions but most importantly the job done in our home. Dylan went above and beyond fixing the issues I had with a water softener, bathroom sinks/shower, and a washing machine. Dylan explained the cause and how to avoid it from happening in the future.
The experience calling is First Class...
(If your like me and know nothing about plumbing) and just need an emergency fixed NOW. Tina answered my call and not only was very nice but constantly kept in touch with me by calling, texting updates, and voicemails. Tina and Dylan is the main Reason someone like me will tell my neighbors and continue to call Barker & Sons!! Thank you

Irma W.

9/27/2022

They were very responsive and knowledgeable. I have a water main leak and they came out and provided me with an coat and time estimate.

Mina F.

7/30/2023

I set up an appointment, was told Plummer will come between 9-10 AM. They texted me every two hours and said Plummer will come shortly. It was 8PM , no Plummer showed up. Not reliable,

Gabe I.

9/13/2016

We definitely received 5-star service when Will and Alex came out to work on my house.They were very professional and easy to work with. Will has been a plumber fro 25+ years, and his expertise is reflected by the quality work he produces. Will and Alex did not mess around, and they got a big job done in one day. I am not only going to use them for future services, but I will be recommending them to other people.

K J.

8/27/2011

Service was performed by Will and he went over and beyond! Initially I called him out to snake my sewer main drain due to drains and toilets backing up inside the house. I had suspected I may have a water leak underneath the bathtub as well so I left the cover off outside so he could inspect the bathtub piping after he snaked the Main drain piping. When I turned on the water so he could inspect the main sewer drain he noticed water gushing out under my bathtub.

Will completed the snaking of the main sewer drain but had another appointment. Since he was right on time for my appointment, I knew he wanted to be on time for others too. Will promised to come back over after his next appointment if I wanted to have the bathtub drain repaired. He also had to go retrieve the right parts. I told him that would be great and then I added in a THIRD request -- to replace the water hose faucet because it had a tiny drip.

Will returned promptly a couple of hours later and got to work. The piping underneath my bathtub had corroded to the point where the bathtub was draining into the dirt below my house and had also been soaking into the foundation. Will replaced all of the piping and installed a new hose spigot to my delight! Everything was done on this Saturday by about 2 PM.

From there I asked him about bathroom remodel, gas shut off valves and my water heater. He stayed and explained everything.

Will was very personable, listened to what I needed and got the job done in a safe, clean and efficient manner.

I was very impressed with Will and the company he works for. He also explained the Owner's ethical standards which I really liked.

I will definitely be doing business again with Barker and Sons Plumbing and highly recommend them.

Cindy L.

04/04/2021 12:00:00 SA

Called on Easter. They said they had a $100 extra fee for the holiday so I told them I'm not going to have them come out. Then they change their mind and say they can waive it so I agree. Then they call me back and say the wait is long and they cannot waive the fee so I tell them I will not be a customer. They call back and say they can waive the fee but will still charge $40 and I have to wait for the next day. But if tomorrow is not a holiday of course l wouldn't be charged the $100 holiday fee! They must think I'm stupid. Terrible hustling tactics lost them a customer. Fighting over a BS $100 fee lost them even more $$$$

Michelle R.

12/28/2018

Barker and Sons Plumbing is great! The technicians are punctual, knowledgeable and honest. Alex and Zach are both great! I would highly recommend Barker and Sons Plumbing!

Stacy O.

07/12/2023 12:00:00 SA

Michael was fabulous! The entire team and communication from Barker and Son was just what we needed. Michael was polite and diagnosed the problem. Must have been the hottest day of the summer to dig out the main sprinkler shut off valve and replace. Michael explained every step and completed the job quickly and cleaned up so well. Highly recommend.

Jack C.

06/08/2023 12:00:00 SA

Nate replaced our garbage disposal unit in a timely and efficient manner. It all went quite smoothly and Nate is a proper gentleman. As a club member we receive
Discounts on work which helps. I will use Baker and Sons Plumbing for all my needs.

Craig F.

6/24/2014

Very professional regarding timing and phone calls prior to arrival. They let me know who was coming out by name. The job was quoted and all work was performed exactly as quoted - no extra sales pitch. They even sent to me a discount coupon in case of future need. I would highly recommend.

Very good to work with and I will use them again if needed.
Craig - Brea

Michael H.

8/25/2019

They charged me $2600 to replace a water heater. They are very good salesmen and I was foolish not to get a second estimate. The water heater works well, but their prices are outrageous. Go with an honest plumbing service, not these crooks.

Michael O.

3/15/2018

This review was a while in coming. David & Austin did a complete repipe of our twos story home in Brea a couple of years ago. They were very prompt, courteous and professional throughout the entire process. Their work ethic and the job they did was meticulous! Hands down, the best plumbers I have dealt with locally. Highly recommended.

Iain F.

7/25/2016

The service was great but after I had the work done I did some research and found that the equivalent unit at Home depot is $188 and the insulation was $130 for a total of $318 plus tax and I was charged $618. Feel ripped off. I would recommend the technicians but the cost was outrageous

Eddie M.

7/20/2023

Barker and Sons was a very pleasant surprise. They are quick, courteous and competent. Add honesty and integrity and you've got a great company. James the technician was a very good guy. Highly recommend this company.

Bruce G.

11/28/2020

Derek came out during Thanksgiving weekend to clear out our kitchen drain that clogged up. He was very courteous and mindful before entering the house. Cleared out the line and even showed video of it cleared out. Would recommend.

Christine U.

12/20/2022

Very professional and great communication with clients. Able to explain well the repairs needed.

David L.

3/29/2012

Great service, Barker & Sons replaced a gas line for us. Considering the scope of the work, they made the job as painless as possible. Mike came up with inventive solutions to overcome some logistical problems and the crew went beyond the line of duty to work around any difficulties that arose during the installation. It's always great to find a relationship with a vendor that you feel totally at ease with, we have found that with Barker & Sons. Highly recommended.

Monica S.

12/30/2021

All I can say was the service was wonderful! Absolutely professional and very kind! They take the time to inform you of what is happening and share all possibilities and what can be done to help. Both of the gentlemen that arrived at the appointment were absolutely amazing. 5 stars very well deserved.

Boris G.

6/14/2019

My name is Chef Boris i own a restaurant
I call this company that stealers.
I call them to take a look on my plumbing ,they told me that i was clogged and they need to open a big whole to make such a enourmes work.? That it was going to cost me.$7000 .
Well my landlord call the same guys for stimate on my propery too.
they came out with the same story and money GUESS what...
He call another company to find out whats happenig.
GUESS what... it never was clogged ,they came.out with this story to steal our money,???

Hey guys be carefull with this type of bussiness .
They can easily rip you off .
I called.the manager of barker and.sons looking for answer and im still waiting for him ro call me .

Watch out with this Rats....
.rats thats what they do. plumbing becouse thas where the rats are living from!!!!!
?

Max S.

10/10/2022 12:00:00 SA

These guys are the best. I live in a frat house and our toilets and showers had some trouble a few months into the semester so you can imagine how horrid that was. Two guys came out same day and fixed everything for a very reasonable price.

Andy K.

11/11/2015 12:00:00 SA

Great service. I discovered a leak and Barker & Sons got out to my house in under an hour. They diagnosed the problem, fixed the leak, and installed a pressure regulator. Barker & Sons were prompt, courteous, and very helpful. I will recommend them to all my family and friends should they have any plumbing problems.

Greg C.

12/08/2020 12:00:00 SA

You can tell this business has been in operation for quite some time and they know how to efficiently get things done. Our drains have been emitting a musty smell for a while. When I called the office, the person answering knew exactly what the issue was and arranged to have someone come out to investigate.

Jonathan, the technician who came, was right in line with what had been described as the issue and was very professional in his approach to solving the issue.

As of now, the musty smell seems to have subsided. A great job by a great firm and gave us a nice guarantee on the work.

Elaine B.

09/04/2019 12:00:00 SA

Robert S. and Alex C. are just the best in their jobs. Robert is so thorough explaining the problem and knows what he's doing and will give you the best options to help you solve your concerns. He makes sure that we understand what we are signing up for and very accommodating to answer questions. He's downright honest and very patient with customers as well. Good job guys!

Laura V.

8/20/2019

After reading the reviews on the website we chose Barker and Sons. How could we go wrong with 4.9 stars and so local. We just had our floors redone and only needed our toilet reattached. The new floors were a bit higher than the old flooring, so we thought to use a professional rather than replacing ourselves. How expensive could reattaching a toilet be. Well let me tell you. Barker and Sons quoted us over $800 Yes! $800+ to just reattach our toilet. I was floored (no pun intended). To top it off he tried to sell us a new toilet for $300. Needless to say we did not go with Barker and Sons. We found an honest plumber who reattached our toilet for $35. Don't be fooled by the 4.9 rating on their website!!

Alan L.

10/06/2013 12:00:00 SA

I had a leak outside the house that ended up coming from a PVC line that supplies fresh water to the irrigation system. A root had pushed the junction to cause the leak but all that was found and fixed by Joseph from Barker and Sons. I didn't know where to start at finding and fixing the leak so I called Mike Barker. He sent out Joseph. He systematcially searched until he determined the location underground. Then they cut the hole in the concrete and repaired the damaged PVC junction. It turned out to be a lot more involved but they stuck with it until the job was completed. All dirt and cut concrete was patched up as good as new. No more water coming up from underground!

Garret A.

12/18/2018

From the receptionist to the plumbers in the field, Barker and Sons are very professional. Hector was knowledgeable about my situation and was able to handle an onsite problem with ease. And his work is impeccable! I would not hesitate to call Barker and Sons Plumbing for future plumbing needs and will refer them to all who ask.

Birinder S.

7/21/2019

Called for another cleanup they have done in last 30 days. No charge for coming, but to clean again SAME CLOG/BLOCKAGE that i paid over $ 300 in last 30 days. Another $ @ 350. Oh No. And permanent fix. $ 6500 around!!!!! WAY TOO overpriced
Stay tuned.

John A.

8/15/2023

Scotty B. from Baker and Sons Plumbing inspected and tested our twenty year old home today for plumbing water leaks and replaced all the old valves and water lines at the toilets and sinks in a professional and clean manner. Why? As a likely source for future flooding problems. The two homes on either side of us recently suffered extensive water damage from failed toilet/sink water lines that heavily flooded each home. The worst of the flooding caused thousands of dollars in home damage and will take four to six months to repair after the mold, mitigation, cleanup is completed. Our home was built at the same time as the other two, so we had worries. Thank you Scotty for identifying the potential problem areas; old, frail, plastic water lines and corrosion worn valves. Replacing them all with steel braided water lines and new on-off valves has made our home a safer environment and the family happier. It was pleasure meeting Scotty and thank you again for identifying the problem areas, plus your hard repair/install work.

Florence B.

7/15/2022

Just before expected company arrived, I was running the dishwasher and our kitchen sink backed up. After finding two other plumbers unavailable, I reached out to Barker and Sons Plumbing. Their representative quickly arranged for and then provided text updates about their plumber's ETA. Our problem was taken care of promptly, courteously, and with state-of-the-art machinery. The team was conscientious about clean-up after dealing with decades-old grease buildup. Our house is old and other identified issues down the line will need to be addressed in the future. Barker and Sons Plumbing is now on the top of our list.

AvaTeresa C.

11/05/2018 12:00:00 SA

Thank you for taking care of us doing a clean efficient job. Pedro was professional courteous and talk this through the whole process thank you so much

david l.

6/16/2021

Not good. We're in escrow and the buyer hired this company for inspection. I made the appointment last night and I was asked what time we can make the appointment for tomorrow. We agree on 11 AM, and they would call me in the morning to confirm. I did not get a call until around 9 AM. I called them and they were not sure if they can do 11 AM. Now, I am told that they don't make appointments but they'll call 30 minutes prior-- so the customer is supposed to wait around? I canceled my car repair appointment because I was told we can do 11 AM. They called 2 more times, not with a time, but just to get some information and to let me know they are still not available. They finally called around 2 PM and said they cannot come today, nor until sometime next week!!! Very unfortunate as my schedule was very much inconvenienced and I wasted my time for nothing. Very UNPROFESSIONAL. So this company does not have one other person that can do sewer line inspection? There's one guy that can do it and he is tied up. Why did you give me 11 AM appointment and waste my time.

Alex C.

1/21/2021

I had some issues with appliances that didn't drain properly. It was super easy to request a quote and visit! The staff kept me updated on when their representative would arrive. AJ came and explained to me what the issues were. Since they were easy solutions, they did not charge me. I will definitely be using them in the future!

D D.

8/30/2022

Quick service and we'll explained.
Zachary and Cody are very helpful.

Maximilian M.

10/15/2022

Eli out technician was incredibly professional, helpful, and friendly. We had a leaky gas valve and needed it fixed. Barker and sons responded to our call quickly and sent someone out almost immediately. As mentioned before, Eli was incredibly helpful, professional, also positive. He fixed our gas valve quickly and we are thoroughly satisfied.

Xavier G.

11/03/2021 12:00:00 SA

I called this company to come out and check on a water leak they said a test would be $250 to find it and if I decided to repair it with them it would count as credit for the repair bill. What did failed to mention was that in order to do any repairs they would have to take samples of my drywall to check for asbestos a $600 test in order to do any repairs! Then I went online to find out I can do my own testing for as low as $40 for two samples and get results via email. This company likes to rip people off !

Cathy A.

7/14/2023

They came right away. Scott was great. He fixed three showers and a bathtub spigot. He also gave me tips on things I can do monthly to help. I would definitely use them again.

Clifford G.

12/26/2014

My toilet and shower said GOOD MORNING in their own way by backing up... So with plunger in hand I tried to fix the matter for about 15mins with no luck unclogging the problem... Late for work and the kids home from school for Christmas break (Kids + Clogged toilets = A very Messy Christmas), I needed to call a plumber. So I Google and first on the list was Barker and Sons, read a few great reviews and made my call. Missy B. answered the phone told her my problem and schedule a plumber to arrive within a hour and a half. As schedule, two plumbers showed up, lead them to the problem and within time unclogged the clog. With a special camera they showed me a slight problem in my drainage line pipes being slightly offset that would need fixing later in time or sooner. They also gave me a tip and to replace the original cover of the drainage line cover to a flapper cover, so when water does back up it will open releasing water outside and not inside the house... Thanks guys!

Merry Christmas :)

Kent M.

1/26/2016

So - after I posted my initial review - Chuck did reach out to me and try to make this right. He informed me of a few resources I could contact who would take on the project. So - two stars - they did try and fix this - unfortunately, it was too little too late.

Laura R.

4/25/2017

I had a plumbing emergency yesterday . ( blocked pipes backing up into my house) I looked on Yelp for the best plumbers that had a Camera and jetting service. Barker and sons was one of them. I called and they the customer service rep was so nice and they were able to come out within two hours! The person that came out was Frank, he assessed the situation and realized it was going to be a difficult job that would take an entire day. He told us he would switch around an appointment that he had for the next morning to fit me in. He and his crew showed up on time knew exactly how to attack the problem. They knew what he was doing for sure. Frank answered all of my questions was patient and got the job done! Like he said, it took the entire day. He and his crew were extremely kind, patient and respectful of my home and property. They even THOROUGHLY cleaned up EVERYTHING! That doesn't happen very often with most workers. Needless to say I was VERY happy with the service! I highly recommend this company

Melody S.

10/12/2018 12:00:00 SA

Hector came and assessed the problem and had it fixed in no time!!! So glad that the shower now works great!!! He was amazing!!! Thank You!!
This Pool Shower is so important to us during swim season ....used by our guests.!!! If you have a plumbing issues, call Barker and Sons!!!

Tom C.

7/24/2017

Was very dissappointed in their pricing. They charged me $525 to flush the main line. Also another $238 to flush the kitchen line as it was still clogged after flushing main line. Then when I asked for camera video to see the pipes, was another 100 more. So total about $865 dollars.
The line backed up again and another plumber flushed the line for $149 with free camera and video inspection and they gave me a DVD. Sorry guys, I wanted to like you and the 2 guys you sent were fine, but your pricing is very high compared to other plumbers that do exactly the same service.

Vui N.

09/01/2017 12:00:00 SA

They are very good service anything I ask to save the money from them, Dave very good answer provide me anything I need. Very nice technician! Thank again Dave!

Corinne L.

01/09/2021 12:00:00 SA

Derek came out to flush out the exterior yard/patio drainage system and inspect it with a camera to check for any roots or breaks. He was courteous, professional, and did a great job.

Karen Y.

4/19/2021

From the moment I was on the 1st call, I had an appointment same day. They texted, emailed confirmation, and also called me regarding the status of the technician. Technician Derek came out and performed a drain inspection. He is courteous, insightful, and professional. I am relieved now that I have seen what the interior of the pipes look like. I would prompt everyone to inspect their pipes before damage sets in.

Jack R.

02/04/2023 12:00:00 SA

We had a sudden wall leak involving the hot water line which turned out to be within the slab. Our technician Matt did a heroic job in isolating the problem and getting us at least the cold water capability to the house. Now comes the hard work to replumb the house to avoid the slab! Barker & Sons kept us informed as to when the tech would arrive and Matt advised of all the alternatives and what could be done immediately to restore at least partial service. Matt did a thorough job and we are please that he could get us some water service back. Thank you Matt and Tiffany!

Judy W.

7/21/2017

I will give them a star for their prompt response on the very day I needed help. We just moved into a new house in Fullerton, and my laundry drain backed up with the first load. I will give another star for the very friendly office people and friendly plumbers that were sent. However, their assessment of the problem, their meager attempt ( or inappropriate tools) to snake the line, escalated into a second appointment two days later, which started very late, and also turned from a $700 quote into an unnecessary $1500 expense. Fortunately we told them to stop, after the initial step and we avoided those charges. Then we called another plumber. That plumber successfully snaked the line and cleared it for $180.

Sherry D.

8/29/2019

I really wanted to give this business a great review. They were super nice when I called. They came out quickly and they were really nice when they came. I called them to fix a drip in my bath tub faucet. After the first visit, it was still dripping so I called them back. They did come back to fix it again. Before they left they told me that they had been out twice and the next time they would have to charge me again. However, when I went up to take a shower that night, it was still dripping. Today it is a steady stream of water. As I do not want to pay them again, I guess I have to call someone else. After reading all the great reviews, I am terribly disappointed. I don't like to give bad reviews.

Alicia C.

6/30/2020

The review is based on customer service, professionalism,proper attention to task at hand,and reliability, not on work completion due to price,therefore only a 3 star.

Let's begin with customer service. Once I did a online chat w/kayla,she took my information and immediately the next business day Sunday, I had someone named Parker calling me to review my work order. He set me up for the next business day of Monday morning.

Not only did I receive a text with my technician photo,name,and eta. Mario was beyond friendly and helpful. He had an assistant/ apprentice in training named Carlos. Both young men did what they could in a matter of minutes and came to the conclusion of Tree Roots! Unfortunately, I have no tree on property but one that belongs to the City. So, we only went with main line clean out,and camera shots of the diagnostic issue. I did receive the invoice,with information about my issue but no photos attached??

Maybe that too should be provided since I did pay and it was more then my usual main line clean out price. My local plumber was on vacation,so this company was my 2nd choice.
So, overall, price out of my budget, I would love to have gotten work done but during this COVID-19 we have all had to cut back on expenses and this bill of $4,200 was completely out of my budget!!

I will quote two other local plumbers,and fix my broken pipe.

I wish the company the best,as they are very respectful of my decision with no pressure to fix my issue with them. They understood my financial situation. I just can't afford it.

I would recommend them if you have an emergency or need a reliable,honest,and trustworthy plumber. BUT as they say, get excellent service you will pay for it!

I cannot say enough about Carlos & Mario. Positive attitudes, super friendly and got my 1st part done with no hesitation.

YES,I would recommend this plumbing company.

Meghan P.

12/12/2020 12:00:00 SA

I was nervous when calling anywhere online, not knowing if places were reputable. My google inquiry was responded to quickly and professionally. On my scheduled day of appointment, Jonathan called me and gave updates about how far out he was so that I didn't have to sit around all day. He resolved my drain clogs quickly and affordability. This was all a lot easier than expected.

C S.

5/28/2019

We had to replace our Bosch tankless water heater that was over 13 years old. Thanks to Jesse and Gabe, we now have a brand new tankless water heater system done right. They came out fast (within one hour), tested our system, made their recommendations and before you know it, we had our hot water back and a new system in place! They were very professional. I've had Barker and Sons come out on some other occasions...they are my go to for any Plumbing issues.

Leo M.

04/05/2021 12:00:00 SA

So much appreciate the professionalism and craftsmanship of this company as exemplified by Derek. Derek came to inspect our sewer drain as well as our vent system. He was courteous, punctual, respectful and extremely thorough. Should anyone need a job well done the 1st time --would offer my highest recommendation for this company--

Shermaine N.

12/28/2020

Thank you for the great service AJ Cabral. You were so helpful in fixing Our clogged sink. I appreciate the honesty, integrity and clean job you did. I Will recommend you to family and friends.

Alex A.

3/28/2023

Needed a new flange installed. The old 1 looked like a daunting task for a diy guy. Carlos with Barker and Sons nailed it! THANK YOU BARKER and SONS TEAM!

Ron G.

6/23/2022

Slab leak and they came right out. Daniel was great and took care of it the same day! Competent and professional. Recommend to all!

Paula M.

12/27/2022

Barker and Sons continue to provide polite, prompt, professional amazing service. We had a holiday clogged kitchen drain emergency, with guests arriving next day. They were able to accommodate same day repair, even came out that evening. We love that they are always available and don't charge extra for what some companies call 'after hours.'

Nice timing on their part as we had just received an email Holiday greeting from Barker and Sons, so it was easy to find their phone number. Every professional they have sent over the years has been friendly and cleans up any mess after the job.

Barker and Sons service feels like a small town in a big city.

Lou B.

6/16/2020

At 9 p.m. I received a call from my tenant water was dripping from the ceiling, the drywall was bulging, with water.
I called Barker and Son's, and by 10p.m. Jesse the tech was at the front door.
Jesse did his due diligence, with a water leak detector, and his 20 years of experience he found a very large hole gushing water from a pipe hidden in the ceiling.

Jesse put a band aid on it, because it was approaching midnight, he was back at 9 a.m. and the leak was fixed in 30 minutes.

In the last 6 months Barker and Son's replaced my water heater, kitchen faucet, shower head, they are honest, quick and get the job done quickly.

I believe they are a little more pricey than other plumbers, however what ever the fix they do it right the first time and there service is is super fast. In this case you get what you pay for, a job well done in a timely manner, and it's done right the first time.

They are on my speed dial.

Jamie H.

6/14/2021

Their technician rich came over after I had a leak beneath my bathroom sink. He assessed the issue and let me know that there was something clogging it as well. He quoted me, and finished the job once I confirmed the price was ok with me. The whole company was over communicative from the moment I put in the request to the moment they followed up to see that I was satisfied. Tina and all the ladies that followed up via text and calls, it was much appreciated. The customer service is top notch. Not something you still see much of these days.

Kerry E.

09/07/2021 12:00:00 SA

On Labor Day, we had a waste line backup.
I called Barker and Missy answered the phone and she was extremely professional and helpful.
Missy dispatched Isaac and Derrick.
Both Isaac & Derrick were knowledgeable, friendly and cleanly cleared the backup.
Within 2 hours, they were gone!
Oh...and the cost....market-rate....reasonable!
Great group of people with excellent results!

Phil H.

02/06/2019 12:00:00 SA

Horrible outfit. More than a week ago on a weekend they sent out a plumber saying they could work on my Flushmate Toilet. I think his name was Pedro. The toilet was leaking and not working right. This was important as my wife is recovering from a 10 hour spine surgery, and needs to use that one. No problem, we service them. The tech looked and said they didn't stock the part normally, and that he would call us back that Monday and order the parts. Didn't hear a thing. Silence. I called them twice during the week asking for an update. The second time the woman said she would refer it to the manager. Nothing. No response, no call. Their nice looking web site does not represent their horrible service. Do yourself a favor and run for the hills. I'm extremely dissatisfied. BTW, they use an out of state chat service after hours. They didn't know what they were doing and also told me, Yes, we work on Flushmates. Bad news all around.

S O.

08/12/2019 12:00:00 SA

Excellent service. Scheduling a service call for a plugged bathroom/shower drain was easy and fast. Sean showed up on time and was very professional in his manner of speaking and knowledge of our issue. He was thorough and concise in the explanation of the solution and the price. Our drain was cleared quickly and cleanly. I appreciate the service and thanks again Sean for your help. I would recommend this business to others.

Lynn R.

9/24/2016

Highway robbery! Besides the fact that I was told they would arrive between 1:30 and 3:30 and they arrived after 4:30, they wanted to charge me over 700 dollars to switch out a water heater. 700 dollars! His reasoning ...they would have to switch out some flex lines, cut a pipe and for that he wants to charge 724 dollars. I already have the water heater in my garage. He also told me to replace the water heater it would cost over 1700 dollars. The water heater initially cost 564, how is it suddenly 1200 more to replace a water heater I just bought in December? He says it's company pricing. I wrote their 39 dollar check for coming out and sent them on their way.

Shannon D.

1/29/2021

We spent a significant amount of time researching tankless hot water heaters. We consistently were told about Dylan @ Barker & Son. We finally took the plunge and called to make our appointment.

When Dylan arrived he was not only on time, but a few minutes early! He was so thorough and answered all of our questions. He provided us options for install as well as options to help solve our hard water concerns. We inquired about several additional items and Dylan was capable of answering everything. We discussed the options and decided to schedule the install.

Install day arrived and Dylan was so diligent with each step and ensured attention to detail was top priority. He tested our water pressure, temps and ensured the entire family was involved in knowing our upgrade would change where our son turned the shower dial to for his normal hot water temp. (Our old hot water heater had a manufacturer defect and produced temps far above what it should).

When the process was complete, we all went through the house and tested the system, ensured all was working well and that we didn't have any further questions. The next day, Dylan checked in to make sure all was working great.

I cannot speak highly enough of this company and specifically Dylan. He did an wonderful job and is an excellent representation for this company! We will be placing this company as our go to for Amy future plumbing needs.

Tiffany W.

07/02/2018 12:00:00 SA

I would definitely recommend Barker and Sons Plumbing again and again! They are so professional and kind. Chuck wore booties over his shoes to protect my floors without me even having to ask and explained things so well!

Larry S.

4/26/2014

Gabriel and Joseph came, they installed, and they kicked butt. We had a new water heater in a little over an hour. Don't make the same mistake we did, and call someone else and pay them $37.50 to come out for a service call. Just go to these guys, they lay it all out and are very upfront and honest.

Sharon S.

03/10/2021 12:00:00 SA

I have used Barker & Sons (our technician is always Jeff) multiple times for big & small jobs and have always been very happy with the work. I appreciate that they always send the same technician so it's a familiar face. The work is always the best quality. Prices are some times on the higher side, but you get what you pay for and if you want the best you have to pay for it. I'm very picky and I highly recommend!

Gonzalo G.

09/06/2021 12:00:00 SA

Great prompt service, even on a holiday. Very satisfied with the service.

Daria M.

04/02/2022 12:00:00 SA

First let me say the Missy was wonderful. She took my call yesterday and was so helpful. I was so surprised to hear that they do not charge overtime fees on the weekend! I was able to get a serviceman over this morning. Jeff Amend was great to work with. He was nice and efficient. Great organization and I will use them from now on!

Cherry A.

6/25/2019

My husband and I had been having problems with our tankless water heater that we've had for more than ten years. The hot water thermostat control temperature would not stay on so it was so inconvenient for us and the kids. I called Barker & Sons after checking Yelp reviews, Angie's list and BBB website. Hector Villlalpando showed up as scheduled. He was polite, very knowledgeable, patient with lots of our questions, understanding and very informative when it comes to tankless water heater. He has the best excellent customer service. This company is very lucky to have Hector as their employee. He is a great asset to the company. Thanks Hector and Barker & Sons Plumbing.

sandie s.

11/19/2010

Wow! Daniel did an amazing job! He just left my place and I immediately had to give him a great review. I had a problem with my bathtub/shower diverter. He got to my house within 40 minutes of calling him. He was thorough, helpful and very pleasant. He knew what he was doing and I always appreciate that. Will definitely recommend to my family and friends.

Joan M.

09/05/2018 12:00:00 SA

Barker & Sons is awesome..Jesse came out on Saturday to check out our emergency water issue and discussed the plan to fix it. He then came back on Tuesday along with a co-worker (can't remember his name) who was also great and fixed all of our issues. Thank you so much...will definitely use them again and request Jesse as our go to guy!!!

Britny D.

11/14/2020

Thank you guys so much for coming and installing our toilet. Not only was our plumber very good at what he does but he's extremely personable as well. Top notch customer service skills and ACTUALLY listens! Highly recommend requesting Dylan Allee for your next service through Barker & Sons

Paul L.

2/24/2017

I've had terrible service from this company. I had two toilets leaking form tank to bowl. They came on Sunday as I work 6 days a week. They priced everything from replacing toilets, to resetting them; all unnecessary. i told them i just wanted them fixed. OK he said, $335 dollars later, one leaked within hours. they sent second repairman, still above his capability, again leaked within hours. I asked for plan or refund a week ago and no response. Time to call a real plumber and credit card to dispute charge.

Jimmy P.

8/13/2020

We purchased a home in San Clemente back in March. We've had our fair share of small plumbing break/fixes as we've settled in. We've used Barker and Sons now 3 TIMES - and their service is impeccable! AJ was fantastic today and just another example of the exceptional team they've built at Barker and Sons. As long as we are residents of San Clemente - Barker and Sons will continue to get our business! Thanks team.

Rossi M.

2/18/2022

Had an issue with my tankless hot water system, a tub that wasn't draining and low water pressure. Barker and Sons looked at each issue and was able to quickly fix two of the three problems. The tankless system needed flushing however the one installed wasn't equipped nor had the room for a flush system to be installed. The technician provided us with options so we could make an informative decision on it. Work was done quickly and the technician was nice enough to address a low output shower head for me too.

Work areas were left clean with no indication they were ever there. Would strongly recommend them.

Marie K.

11/29/2012

I had a problem with my water heater. Property is a rental in Irvine so wasn't able to shop around. Took Mike 5 minutes to diagnose problem. Quoted $243.00 and part needed was about $15.00. He came back and fixed problem in 10 minutes. There was also small issue with toilet (needs a flapper). He quoted $183.00. Did not hire him for this. If you want to be gouged and taken advantage of then this is the plumber to call. I also asked for a receipt which he never sent.

Sandy W.

7/25/2023

Another great service experience with Barker and Sons Plumbing! Cody came out and unplugged two drains. He explained everything very well, was very professional and friendly. Work performed in a timely manner at a reasonable cost. We are very happy with the service.

Dick N.

7/15/2023

Carlos P. did an awesome job in replacing my water heater. He talked me through the process and was very informative and honest when he was telling me the options I had. Promote right away or pay raise!

Mitzi S.

6/17/2019

What a great response time, follow up and repair. When a main pipe water leak happens they are there to help. Great advise from Pedro. He came and returned immediately when I got the approval to fix the problem. All work was completed in a efficient and timely manner. Thank you Pedro, and the follow up suggestion. See you again, if I have anymore plumbing needs.

Julie M.

4/27/2021

We had a bad leak coming from kitchen pipe & reverse osmosis fixture. There was some weird substance coming from our tubing. Gabriel came out from Barker & found the solution in no time. He was so polite & nice! He walked us through step by step what his findings were in his professional opinion. We were also in a time crunch & he got it done quickly & the bill was very reasonable, so overall great experience. Would highly recommend Gabriel at Barker & Sons!!!

Jenna K.

6/15/2022

First time using a plumbing service, and it was great! Had a cleaning piece get stuck while cleaning and resulted in an unusable bathroom for a couple weeks. Luckily it was an easy fix and was able to get it removed within 20 mins. Service was great and speedy, would recommend :)

Sarah W.

3/25/2022

After a plumbing mishap, Jimmy came out to fix 2 bent washer hook-ups. Jimmy the service tech as well as the 2 folks answering the phones and scheduling technicians were so nice, helpful, and responsive. Excellent service. Jimmy gave me a couple of options and opinions. Obviously, the work was not cheap with this level of service and on an emergency basis. I definitely recommend them if you want quality and courteous service.

Alison K.

6/20/2019

We have a very challenging sump pump system that has to pump a very long distance uphill, and nobody in the past has seemed able to find a solution. After having to replace multiple pumps with other vendors, this time we called Barker & Sons. Cody obviously has a lot of expertise with these systems and he assessed our situation thoroughly. He came up with a better solution for us than we had in the past, and Cody and Zach were back the very next day, cleared out our pipes and installed our new and improved sump pump. We were very impressed with their hard work and diligence, and appreciated that you can absolutely take them at their word. Everything occurred exactly as they said it would. Barker & Sons stands behind their work and are happy to say so in writing. We will absolutely be referring our friends to Barker & Sons and see no reason to ever call anyone else in the future. Thank you, Cody and Zach!

Muthuselvan S.

08/03/2022 12:00:00 SA

Team is completely equipped and well trained people.

ariana s.

05/04/2023 12:00:00 SA

Such an amazing team! We've used barker and sons 2 times now at different studios and they do an excellent job communicating, giving us options and pricing details. They send you a photo of your plumber which is so nice so we know who to expect. We love William he was so nice and helpful. Fixed and replaced our toilet within an hour. Don't hesitate to call them for your plumbing needs!!

John S.

10/22/2020

The services provided by Barker and Sons was absolutely impeccable. The customer service was amazing with a quick response from Lia on my inquiry for services, continuing to frequently updating me by both phone and email on status. The price was fair and they were flexible to accommodate my other commitments. The repasentative Rich Gutierrez, assigned to my repairs was professional, punctual, knowledgable and respectful. It made the process of transversing the unexpected plumbing issue far easier. I highly recommend utilization of Barker and Son.

Shelli V.

03/08/2015 12:00:00 SA

The following was my experience with Barker and Sons . They have been to my home 3 times.
1. Tried to either reschedule, cancel or was a no show on three different occasions
2. Pushed the Customer Loyalty Reward Membership program, which we foolishly purchased.
3. Within 2 days of the Membership visit and evaluation of our plumbing, we had 3 leaks under our bathroom sinks. These leaks came from the valves they had inspected. Very suspicious !

Even though we have purchased their membership, I will be looking for a reliable independent plumber!

Richard B.

07/09/2019 12:00:00 SA

Barker and Sons Plumbing handled my emergency plunking problem with speed, quality and professionalism. Orlando was my specialist with assistance from Gabe and were outstanding. Orlando identified the problems made me aware of my options and made recommendations at reasonable cost. I trust him and his recommendations. For any future plumbing needs Barker and Sons have my loyalty and will be my preferred plumbing provider. Thank you!

Hiro O.

06/08/2022 12:00:00 SA

I manage a warehouse and have used Barker & Sons multiple times for our plumbing needs. James was our tech today for a backed up urinal and provided great customer service, from providing us with a quick quote, to being detailed with the diagnosis, to completing the required work. He made some suggestions to help us maintain the fixture for the near future. I would not hesitate to calling on Barker & Sons for any future plumbing issues we might have.

You Rang? ?.

09/05/2015 12:00:00 SA

Overall, I pleased with the work done at my home. I would have given Barker and Sons 5 stars, but this requires a little explanation.

Let me start off by saying the person handling the phones (Missy) was very nice and professional. The plumber (Steven) was also very nice and professional. He was very knowledgeable and gave me some good advice. He was a 5 star plumber in my opinion. Also, the company has an A+ rating with Better Business Bureau.

Here is why I gave 3 stars. I took half day off work for this appointment (between 9am and 11am). During that time, I received a call that they could not make it because the plumber was stuck at another job. Getting time off work is not easy for me. So, I agreed to reschedule for a Saturday. On Friday, I got a call from the company that again, they had to reschedule for a later time. I was unable to and asked to cancel the service request. Missy was very apologetic and later worked something out with me so I could get service on Saturday morning. So, at least that worked out. My only other gripe, was they were pricey. I only needed a kitchen faucet replaced and I supplied the hardware. They charged $350 for that. For a plumber, that was a very simple job. My bad shoulder prevented me from doing the job myself.

Because of how much the service call cost me, I do not know if I will use them again.

Steve C.

6/17/2019

I had to replace a shower valve in a rental house.... Pedro came out, very promptly after my cal,l on a Saturday and did a great job and even worked with me on the price ! The whole operation at Barker is very efficient and reasonable! I highly recommend them!

Neesha R.

9/13/2018

They were on time, very professional. Explained the work and what needs to be done to replace the Garbage disposal in the sink.
Thanks

Geoff D.

12/28/2022

Had a previous plumber snake the drain and blame food scraps or the vent on repeat calls. Zach recommended hydro jetting, and cleared a bunch of nasty grease. Camera inspection afterwards showed a much cleaner pipe. Comes with year warranty, hopefully problem solved.

Christian S.

10/22/2014

Gabriel was the tech that came out and he did a great job. All the plumbing under our kitchen sink needed to be replaced and re-routed. Barker and Sons was able to come out the same day the plumbing began leaking and get it fixed within a couple hours. Missy was very easy to deal with on the customer service end and was clear about cost. I will use this company again.

Paul R.

07/07/2020 12:00:00 SA

I had a couple of leaky p-traps from a lazy plumber after we got new counters and floors installed a couple weeks ago and on 4th of July I bought a new dishwasher and all new hoses and I hooked it up myself and everything went well until the drain cycle. I had quite a bit of water coming out of the air gap and that's not a great sign. So I tinkered around a bit and could not figure it out so I called the plumber to come out. I searched yelp and baker and sons came up and gave them a call Sunday morning and they had a guy named Rich G. That came out 30 min after the phone call. He was very polite and professional and he came and gave us a quote and we said let's do it and he got right to work he replaced 2 p-traps and fixed another one as he said we didn't need a new one. Most places try to sell you new everything not this company I was impressed already and we haven't even got to the dishwasher air gap issue. He looked around under the sink for a few min and came to the realization that the hose ace hardware sold me for the air gap to garbage disposal was way to long. Ace sold me 3 feet and said keep it long so you don't have any kinks and you're good to go. But little did ace hardware realize by having a 3 foot hose the water is traveling a much further distance and having to be pushed up hill caused Some back pressure rather then flowing downhill a short distance. He cut the hose down 15 we had a laugh as we challenged each other to the length of the hose that was cut off I said 14 he said 16 we measured and it was 15 haha we were both an inch off. Guys like to do things like that lol. Once he hooked the hose back up it was perfect he stayed a bit longer to make sure it drained several times with out any water coming out the air gap and none did the problem was fixed and it's still perfect now. Then my wife came home from the grocery store as he was about to leave and she's 9 months pregnant and as I was walking outside he was already taking the bags of grocery's out of my wife's hands saying oh no let me get those for you you're pregnant. Wow what a gentleman he then helped me unload the rest of the truck and we shook hands and wished each other well. That was amazing customer service that your employee provided us. Which is why we will use you guys again to replace all the water line valves in our house that was recommended by Rich. Their old and getting corroded so before that becomes a problem we will do preventative maintenance per RIch's recommendation. I hope your company allows us to request the same guy that came out as we built a good customer relationship with him thank you for your help Rich G.

Trisha C.

6/28/2023

We had a leaking pipe. Barker and Sons provided attentive customer service every step of the way. Technicians James and George performed leak detection to determine the source. Repair options were discussed once decided the repair work proceeded in a timely and detailed manner. The technicians were great to work with throughout the entire process and took the time to answer all our questions. Overall, we were pleased with the level of service provided.

Michelle T.

3/19/2010

I've had some really bad luck with plumbers, but maybe that has changed. I called Barker and Sons, just because they were close. They were at my home within the hour and cleared my drain and replaced a tub spigot. Austin was neat and clean, always put booties on when inside and took them off when outside. He himself was personable, articulate and not pushy. He wanted to sell me a enzymatic drain cleaner, but when I showed him that I already owned a very similar product, he just encouraged me to use it! It was a simple job, but it was a job well done.

Susan G.

12/30/2017

If i could give a 10+ review... I would do it but unfortunately there are only 5 stars allowed. I called in the morning (on a holiday weekend) and spoke to a highly professional dispatcher named Missy. She was calming and professional to say the least. She assured me the Techs would arrive soon and things would be handled. They were there as promised within a few hours. But get this, Prior to arrival, I received a text message with name, information and pictures of the techs coming.
What a great safety issue for a homeowner opening a door to a stranger.
I was reassured immediately as they were amazingly customer service oriented and I was highly impressed with both Alex Diaz and Hector. Their expertise in handling what I consider to be an emergency situation(water tank flooding) was outstanding. They were friendly, accommodating and professional from the get go. I cannot say enough about the time and effort put forth in accommodating my needs. It takes a lot to impress me when I have to spend money I don't want to spend and I have to say......I would HIGHLY RECOMMEND and they were HIGHLY IMPRESSIVE. 10+ in all areas.

Thank you so much,

Susan

Danielle O.

10/30/2022

Plumbing is never an easy fix or a cheap one. The tech showed up gave me a realistic quote fixed the problem and went a step beyond and ran a camera through the pipe at no extra cost. Yes I need a pipe fixed but they are doing it at a realistic and affordable price. The techs are clean organized and polite. There equipment is clean and they double checked everything before they finished quoting the job. Glad I called. They came out within 30 minutes on a Sunday at no extra costs to me. Definitely will recommend them to friends and neighbors.

Suzanne A.

10/11/2021 12:00:00 SA

Just don't look any further. Hire this company. They were very professional from the first moment you call. I scheduled an appointment and they kept me updated throughout the day so you didn't have to sit home and wait. They did a lot of work in two bathrooms and fixed a leak that no one else could figure out what the problem was. I promise they won't disappoint!

Brad A.

01/02/2023 12:00:00 SA

Had a New Year crisis with my Sewer Line. Everything was backed up. Called Barker and Sons and they were OPEN! Ashley the Dispatcher was amazing and scheduled my Technician Zachary who arrived about an hour later. Again! This is technically a Holiday. Zachary snaked the sewer line and informed me that they are running a coupon for $99 to clear the drain. This includes a free camera inspection and any future recommendations.

I say this with all truth! Make Barker and Sons your primary plumber! You'll be glad you did.

Kay B.

7/21/2020

Rich G just finished a couple plumbing jobs for us. Replacing a kitchen sprayer and putting extensions on hot/cold lines under the kitchen sink. Rich G. is great, so friendly and competent. Went the extra mile going back to his office for a part and then coming back. Everyone at Barker's is great, front staff and the technicians. Call them for great plumbing service!

Christina R.

05/11/2018 12:00:00 SA

Jesse and Erinne were very helpful and fixed our shower tube in less than 1 hr. Even let my 3 year old son watch and help

Mike C.

7/18/2022

We moved into a new home and had a new stove delivered. However, they refused to install it because the gas shut off valve was apparently the wrong size.

I first called a different plumber who was too busy and recommended Barker & Sons.

Technician James came out on a Saturday afternoon and quickly changed out the valve, installed the stove and put in all the fittings. James was very friendly and professional.

Full disclosure, Barker & Sons might not be the cheapest plumbing service out there (they are 24/7 after all) but they were certainly professional and communicative.

Tom H.

11/26/2018

Had some plumbing issues and called Barker and Sons. They were able to respond immediately and walk me through the various options to correct the issues. Alex was thorough, professional, and knowledgeable. I would recommend Barker and Sons and if Alex shows up, you are in good hands

Thomas M.

9/29/2022

Quick response from the office and Matt unclogged my clogged kitchen sink the same day. Fast service! Drain is working fine

Dean K.

08/08/2023 12:00:00 SA

Unfortunately this place has gone downhill. I have used their services in the past. However, they no longer care about customer satisfaction and are just in it to bilk you out of the most money possible. Stay away from these plumbers. The office is incredibly inept, and all they care about is scheduling appointments regardless of whether or not techs can make it to your home on the day scheduled. Moreover, they will not be honest with their business practices and have no idea of the charges their techs provide.

James Z.

04/04/2023 12:00:00 SA

The team was courteous and professional with their communication and their service. They helped clean and degrease our main kitchen drain line all the way to the main. They even ran a video camera down the line to be sure the line was clear. I would recommend them highly.

Melissa D.

8/22/2019

I was skeptical about using Barker and Sons again based off of a horrible experience with a different technician that works for them however Dylan came in fixed the issues not only at our place but my mothers as well. He was extremely professional and answered any questions we had. Barker and Sons is very lucky to have such an exceptional employee. I definitely recommend him for any plumbing issues

Cheryl V.

09/11/2019 12:00:00 SA

We have used Barker and Sons several times for major repairs. Each time they did excellent work.Everyone from the office staff was professional,polite,and friendly. The work area was always left clean and worked well as promised.

Jeffrey M.

5/27/2023

Our sink was clogged on a Saturday, Memorial Day weekend. We needed help right away and we got it!! We will be using Barker and sons from now on. Great service!

Juan Z.

10/28/2021

We bought a condo but the water valve was leaking for the washing machine. so I called Barker and Sons plumbing and they came right away. Gave me a good quote and started working on it. They were fast and knowledgeable. They were done in no time.
Highly recommended.

Duross O.

02/07/2023 12:00:00 SA

Customer service is always extremely friendly and helpful. Zach was our plumber and did a great job fixing a difficult issue.

Julie M.

05/07/2021 12:00:00 SA

Barker and Sons plumbing is #1 . We had are garden hose pipe in the backyard stop working it was sottered on and could not turn off any more .Isaac was are plumber he is the best ! Isaac knows his stuff. He gave my dad and I all the details that had to be done to fix the problem. Isaac was super sweet and very nice and very thorough ! He did an Amazing job ... and it looks beautiful and shiny brand new again . This was the 4th time we have used Barker and Sons plumbing to come to our 66 year old house for plumbing issues through the years . Barker and Sons plumbing are trully the BEST!

Barbara R.

01/04/2019 12:00:00 SA

They let us down 3 times, would not recommend if you require dependability. They continually told us they would be there and left us hanging all afternoon waiting. On 3 different days! Our bad for not figuring out their game the 2 day. Terrible customer service and scheduling.

stacey d.

10/13/2021

Once again Barker and Sons Plumbing came to the rescue!!! They always make me feel just like family , The Technitions top notch and a HUGE Plus is to join their membership. It has saved me sooo much money.
Do yourself a favor and put their number under emergency Plumber, they do it best!! And don't forget to join their membership to start saving you $$$

Thank you Barker and Sons!!!

Simon L.

8/22/2017

I've had a water boiler that didn't want to light up after the fumigation shut off for few days and called B&S and technician came out. I had told him it's mostly likely a thermocouple since the starter ignites and gas is coming in but would not light up. A serviceman had told me that whole control assembly needed to be replaced but just to check it would be 280.00 and for the assembly would be another 150 plus.To make the matter worse, he had told me he has to place the part on order and that would take a few day and he said that swapping a control assembly may not even work and that whole boiler may need to be replaced. After charging me the service fee and not being able to pin point the problem I decided to just send him home because I felt like I was being taken for a ride.

Well, I decided to call a different plumber and had explained the situation and he had told me that he's 99% sure that it's a thermocouple issue and it was and he had replaced the thermocouple and was done in 10 minutes. And all he had charged me including labor and part was 130.

Moppet G.

2/21/2022

Despite of the misunderstanding that happened last Friday, Feb. 18, 2022, Daniel came and finished the job on Monday, 2/21/22. He did a good job of fixing what needs to get done. Thanks Daniel. We appreciate your work! I also like that he wore shoe booties and facial mask.

J S.

12/14/2017

We were alerted to a gas leak by the smell; we contacted the Gas company who confirmed there was a leak but the source couldn't be detected; we just knew there was a substantial leak. VERY scary!
We contacted Barker & Sons and although had to wait a day, it was WELL worth it! Jesse R. and Zack showed up within the promised time. It didn't take them long to diagnose the problem and with our approval, fixed the problem. We contacted the Gas Co and they came out and we passed! Gas back on.
I would highly recommend this company and especially Jesse and Zach. They were both the nicest guys ever and very knowledgeable, hard working, honest guys. Can't thank them enough!
Would give these guys a higher rating if possible!

Kathy G.

8/17/2021

Barkers is the best. I went through a remodel last year that has created plumbing issues because of bad workmanship. Richard did an inspection & found issues that could have been catastrophic because of broken pipes. He got them all fixed & which gave me a huge peace of mind. I highly recommend Barkers....very trustworthy. Thank you Barkers!

Peter H.

1/16/2022

Derek and Alex were great. They spent extra time to diagnose the clog. I really appreciate their professionalism. I would definitely use them again

Ruben L.

06/02/2020 12:00:00 SA

Leeya was very professional and polite when speaking with her I explained my problem and I asked how long would it take to get someone out,she got my information and was going to find out ETA,got a phone call back fast and she told me that it would be 30 mins and they would come out for free estimate. They got here under 30 mins and I was notified when there on the way,the tech Mario and Dominic arrived and suited up with mask,gloves,and shoe covers,showed them what was going on with shower and they explained what could be done for problem,so I had them run sc ope thru drains and found out that pipes walls have to much build up from 60 years and pipe rusting out also,had them run snake thru line but not able to fully unclogg due to pipe rusting out inside,they gave me a quote on replacing lines which are under raised foundation,I was going out of town that day so I told them I would think about it and get back not once did I feel that they pressured me at all Mario and Dominic are very professional about what they do and also they very nice to deal with i would highly recommend this company and Mario and Dominic,keep up the great job guys.

John S.

01/11/2021 12:00:00 SA

Needed a plumber to handle a leaking tankless water heater. The unit itself was covered under warranty by the MFG, but needed to be removed and reinstalled and needed to be taken to a supplier to be exchanged. My service guy was Rich. He did a great job. Kept me informed of all the nuances. Did the work as promised. Will use Barker and Sons again for sure.

David H.

05/11/2022 12:00:00 SA

Very informative team in the office keeping us informed of the status of the arrival of the technician. Have arrived within minutes of his estimate and proceeded to impress me with his demeanor and professionalism. Great job !

Lorena D.

1/22/2016

After waiting all day for another plumbing company. I decided to call Barker & Sons
They had a technician out within 45 mins.
Cleared my drain and I could not be more happy with the service or how professional he was. I will definitely call them again if I ever need a plumber. Later that evening I received a call to make sure everything was working fine and if I had any complaints or questions. Awesome customer service.

Mary B.

09/09/2020 12:00:00 SA

Dominic and Mario came to our house for a bad pipe clog. They were clean, friendly, professional, prompt and were able to fix the problem. They did not try to up sell. I highly recommend them and their company.

Fu O.

06/04/2023 12:00:00 SA

Stay away far away. Giving this company 1 star is being generous. I had a pin hole leak in my irrigation shut off valve. The tech came out and finished the job in about 1 hour. The cost was $510.00 and included maybe $10.00 in parts. I called the company to get a copy of the invoice and see if the price could be adjusted since $500.00 an hour is outrageous. The invoice said there were 2 jobs done but actually only 1. The job that was not done was the actual charge and task number. It said repair pipe in wall 1/2 -1 inch copper pipe. The job in another box on the invoice with no task number that was done was in the flower box below about 2 inches of dirt spot repair on on 3/4 inch copper irrigation shut off valve. I suppose putting 2 jobs on the invoice justifies the outrageous charge while only doing 1. I will never use or recommend this company.

Stephen L.

06/05/2018 12:00:00 SA

This was the fourth plumbing company I called in to fix a toilet that is original to this house; built in 1923. Both times these guys were professional and very personable. This whole company is run on the old time principles of great service and constant communication. The guys that handled this job knew what to do, solved the problem and walked away with a fixed toilet. Very satisfied and will use them again for sure.

Nell L.

04/11/2023 12:00:00 SA

My extra bathroom toilet flooded on Friday night. I have used Barker and Sons Plumbing before and again had an excellent experience. Scott offered me options and we found one that worked for me. He fixed my toilet and showed me exactly what he did. I will use Barker and Sons Plumbing again if I have the need. You can trust Barker and Sons Plumbing.

Steve S.

5/24/2022

If we could give more than five stars to james kelley of barker & sons we'd do it! our home developed a problem with what seemed to be our hot water heater. it turned out to be much more than that--a leak in pipes in our slab. james not only responded quickly to our need, but did a thorough investigation and analysis of the problem, identifying the leak under our kitchen floor. he was extremely patient and respectful in explaining the issue and our options, and took the take time to look at several other of our plumbing issues with suggestions for each. we are looking forward to barker & sons quick resolution of our major issue--this part of the process was as pleasant, efficient, and as confidence-inspiring as can be under these circumstances. highly recommend!

Darrin P.

2/20/2019

Would not recommend. Had a shower valve installed and two weeks later it started leaking again. Waited all day Saturday for them to come back out but they rescheduled for two days later. Then they sent someone out late on Monday (After 5pm) and he did not have the part to fix it, even though it is a common part and I told them what was wrong. I was told someone would come out on Tuesday to fix it. Tuesday I left work early to meet the plumber just to be told that they need to reschedule again. Did I mention that my water was leaking for four days? So I went to Home Depot and bought a new valve and installed it myself. Spent about $450 in total to fix a $50 valve. They told me they are more expensive because of their quality work, but that is not what I experienced.

Margo B.

5/27/2017

Thank goodness for Barker and Sons Plumbing!! We had three floods in our house in a one month period. Our home warranty company send out four different plumbers but the problem kept coming back. I randomly found Barker and Sons online. Kevin arrived the next day and within 5 minutes I could tell he was finally going to fix the problem. He knew exactly what to do, what the problem was, and how to fix it. And seriously the NICEST kid. Probably one of their younger workers but literally ran circles around the other four plumbers. Super knowledgeable, so sweet, and just an all around great worker. He was able to fix our problem for good. At one point they called us back to the house to show us why the problem happened which was due to the botched job of the plumber before them. We were able to take pictures and were shocked how poorly the job before them was done. We have a warranty on the last plumbing job so we will definitely be revisiting the botched job with them. But for now, thanks to Kevin and the rest of the team. We can rest easy knowing that this problem will never happen again. Thank you!!!!

Cindy R.

12/09/2022 12:00:00 SA

Our sewer line backed up and Barker and Sons Plumbing could not have been any more responsive. From Jennifer and Tina in the office to Cody and Luke who quickly arrived at our house, everyone was friendly and professional. Cody and Luke quickly determined the problem and offered a few options to resolve the problem. I was very pleased with this company from start to finish.

Yesenia G.

01/08/2020 12:00:00 SA

I came across Barker and Sons plumbing through my Nextdoor app. It seemed as tho my neighbors have had great experiences with them I decided to talk due to use having a minor emergency. I spoke with Alex and he was super nice and total was willing to help and send someone out that night. Mario showed up and was extremely professional. He took the time to explain what was going on and we never felt pressured by him to move forward with what was going to be an expensive job. Mario and his helper ( I didn't get his name) were great through the whole process and kept us in the loop of what was going on step by step. They even saved my lemon tree that I thought for sure gonna have to be removed! I would definitely recommend this company and I will be calling them from here on out! Thanks Barker and Sons!

Chad B.

8/29/2016

Wow after hitting a pipe Sunday working I. The yard I thought oh no. After calling several plumbers I'm glad I got a hold of Barker and Sons. Small Sunday service fee and a 2 hour arrival time Ray came out to the rescue. Was upfront with cost and estimate and promised to give an discounts possible. Ray was fantastic. Clean, nice, informed and a fast worker. After spending a day in the yard as a family and having the water to the house turned off he was able to restore water to the house while shutting off water to the outside allowing us to clean up and shower. Phew. A new pipe, hose bib, and a quick tighten of another leak and he was done. I am now a member (never thought that would be a good thing for plumbing but now I have someone to call...zero service fee no matter what and Ray) Thank you Ray for all your help. Just a phone call away and somehow my plumbing woos feel small. Adulting sucks but getting things fixed and feeling confident about the price and job seems like a win.

Jp B.

06/03/2022 12:00:00 SA

I feel like I was just taken advantage of. I put out a call because I had a handyman work on something and I smelled a gas leak.

Because it's a safety issue, I was desperate to get it fixed ASAP. I trusted the Barker & Sons technician to do what was needed.

He told me I needed a new gas valve and flexible connector to the dryer and quoted me $380 for the part and $400 for the labor. I agreed to it wanting to just fix everything. I paid almost $800 for it all.

After looking at receipt, I checked pricing on the gas valve connector part at other sites. The most expensive price I found was $35. How did a $35 brand new part come out to $380?! And I had to agree to it to get it fixed.

So disappointed with my first experience with Barker and Sons. Unless the company gives me a valid reason for the gross markup, or shows me that this is a comparable price, I will continue to believe they are 100% price gouging.

Emmy R.

8/19/2012

My family has owned our home for over 25 years and our main sewer line has become increasingly more of a problem. It had gotten to the point where we had to call a plumber out every 8 to 12 months. This was very irritating when sewage would back up into our bathrooms and into our hallways.
My parents are getting old and no longer want to deal with the problem so I have been tasked with solving the problem. I spent some time researching a good company and found barker and sons through their A+ rating with the better business bureau. Austin came out within two hours and was very professional. He cleared the stoppage in a clean manner and offered to run a camera into the sewer to look and see what the problem was at no additional cost. I was happy to get some clarity until a saw the issues in my main drain. I was shocked to see three different places where tree roots have gotten in. I spoke with Austin about a solution and he gave me a couple options. After much discussion it seemed like our best option was to reline the sewer. Austin dug one hole and ran a liner from the front of our house all the way to the street. Barker and sons did all this in one day and gave my sewer a fifty year warranty. I'm happy, my parents are happy and we are happy to leave this problem in our rearview. I'm glad I found a plumbing company we can rely on.

Debbie M.

8/17/2017

Consistently outstanding service. Jesse and Mike responded to every question and were friendly, knowledgeable and clean. Barker & Sons has become my go-to plumbing firm.

Grace F.

5/28/2017

We called Friday morning 5/26/17 and was given an appointment for Saturday 5/27/17. Frank and Julio came in the time window as set. They sent us a text thirty minutes prior to arrival. They were able to assess the problem right away and able to drain water heater and pick up new one in a hours time. The installation was quick and operating in a half hour. Frank went over all instructions on the heater a d suggested to drain yearly and showed me how to do set up hose and valves. They cleaned there work area. Frank and Julio were very courteous. We are first time customers and will call on Barker and Sons for our next plumbing needs. Customer service was excellent.

NicoleYvette C.

2/27/2023

We attempted to call another plumber who insisted they could not get to us the same day. We attempted to fix the problem ourselves and got about 90% of the work done before realizing we couldn't finish it.

Called Barker and Sons and was immediately greeted by Tiffany who didn't give us a run around after hearing what our problem was. She spoke about the history of the company and what to expect from the technician when he or she would come out.

Ashley called us about an hour or so later to let us know Michael was on his way.

Michael was pleasant and knowledgeable the minute he rang the doorbell! He took the time to verify my name and ask my husband what his name is to address us appropriately. He walked through everything with my husband and explained in detail what would happen and what needed to be done.

We will definitely return to the services of Barker and Sons for any future plumbing needs!

Thank you!!!

Leo M.

07/02/2018 12:00:00 SA

Frank, Senior plumber, and Zach, intern plumber, demonstrated excellence in every aspect of their work. They were able to save our main sewer line, which saved us tens of thousands of dollars. Frank, is truly a craftsman and we greatly appreciate his professionalism, humility, and care throughout the entire process. Missy and Elizabeth, support staff, always cheerful and found a way to troubleshoot and problem solve scheduling and other issues. I am a really busy physician, but that was not an obstacle for this company. I would offer my highest recommendation for any plumbing need.

Scott S.

9/18/2017

Great plumber. Went well beyond our immediate concern with unclogging kitchen sinks. Ended up crawling under our house to investigate base cause of clog and found an unfinished pipe from our remodel 7 years ago. He explained everything perfectly and then hooked us up with a water and waste removal company to get our mess taken care of. So knowledgeable, clear, direct and easy to deal with. Extremely competent

Shelly B.

8/19/2019

Excellent response time. Called first thing on a Monday morning and the technician was here that morning. Mario was friendly and efficient and explained everything that needed to be done.

Dianne A.

10/21/2013

Austin made an emergency call at our home on a Saturday to restore water service. Really did a great job, priced each piece before proceeding, and I will call them again if I ever need help - especially after hours!

Rita W.

6/22/2021

Technicians are Nice and friendly. They give me the estimate first and tell me how they gonna do the job. I highly recommend this company!!!

Shannon R.

05/10/2021 12:00:00 SA

I had a horrible clogged kitchen sink and in-laws coming over the very next day . We called Barker and Son at 8pm on a Sunday and it only took them 15 minutes for them to show up!!! When Matt arrived, he was both very friendly and super professional. We now have an unclogged sink for a reasonable price! Unfortunately we still had the in laws come over

Vicki M.

5/13/2020

We recently had to have all drainage lines in the backyard cleaned out and hydro jetted. No dice for being an easy fix on a nearly 40-year old house, so it quickly turned into a VERY INDEPTH project with multiple broken pipes, clogs, mud and just a total MESS!!!! Thank heavens I came across Barker and Sons Plumbing, who responded quickly and efficiently. Despite the horrendous nature of this project, each and every employee (over the course of 8 working days 6-8 different guys) was incredibly respectful, diligent, and beyond HARD WORKING!! The heat was brutal, but these guys just did the jobs they were here to do with ZERO complaints or problems. The supervising plumber, SEAN C., was extremely good at overseeing every aspect of the job and the crews and constantly diagnosing and deciding what course of action was necessary. SEAN not only managed the job, he also DID THE WORK right along with his guys. All of the crews were beyond excellent, respectful and hard working. The crews showed up every day, worked all day and CLEANED UP before leaving. I am so grateful to have found this company and would not hesitate to call them for any of my plumbing needs in the future! Excellent company, excellent employees, excellent work ethic, period!!! Thanks Sean, Corey, Gator, Gabe, Julian, Dominic....you guys are ALL AWESOME!!!

Charl A.

4/21/2023

Drain Cleanout threads were stripped and unable to screw the drain plug back on. Matt and his assistant removed the stripped part and replaced with new parts and plugs. So happy they solved the problem. They were very efficient and got it done quickly.

Candace I.

05/01/2023 12:00:00 SA

I needed an emergency repair on the toilet at my business. They replied within minutes, and got someone out within 2 hours. They spent hours finding the issue. It's a lot more involved than we thought, and they helped give us options to fix everything. Really appreciate the fast response time.

Sue B.

06/09/2020 12:00:00 SA

Incredibly professional from beginning to end! Finally we've found a plumbing company who take pride and have excellent customer service! Great job.

Dennis C.

07/12/2023 12:00:00 SA

Excellent work, excellent and timely scheduling. Very satisfied. Scotty was excellent to work with!

Mary Ann Z.

02/03/2022 12:00:00 SA

I am so pleased with the service I received from Barker & Sons. My bathroom toilet overflowed and the knobs to control the water in the shower weren't controlling the water temperature. Technician Jeff Amend and his assistant were very professional and had my full confidence. They completed the repairs in a timely manner. It is such a relief to finally find a great plumber. I strongly recommend Barker & Sons.

aaron p.

05/07/2023 12:00:00 SA

Scott (service tech) was very punctual, nice, knowledgeable. He did a great job explaining what he was doing the whole service call.

Ed D.

5/15/2019

Had a plumbing problem arise this morning that needed to be dealt with immediately. I called this company and they were able to accommodate me same day. Two nice and professional gentlemen arrived at my home and addressed my concerns in a professional manner. They took the time to explain what work needed to be done and how they were going to go about resolving my issue. In less than an hour my concerns were resolved. I'm very satisfied and will contact them again if the need ever should present itself.

André J.

11/16/2020

Our water heater went out in the morning and I started making phone calls to various plumbers. Barker and sons got back to me immediately and had availability that morning to resolve the problem. Not only did they remove the old water heater that same day, they also installed a tankless water heater. There were a couple of glitches with the tankless however,Our plumber Dylan, came out to address the issue on two occasions and fixed it. Very responsive and great customer service. Would highly recommend.

Courtney B.

10/10/2022 12:00:00 SA

James Kelley was the most helpful and knowledgeable plumber we have worked with. He's super friendly and did an amazing leak detection walkthrough for our massive irrigation system and crawl space. We will definitely be using him for all our plumbing needs moving forward! He also checked out our water pressure and presented solutions. We also had them hydrojet our property in February

Jerry B.

2/24/2019

Nothing but a stress free experience. Thought the job was going to be more severe but Frank come in the other day and assured me it wasn't a big job. He found my slab leak and ran a new hot line from my water heater to my laundry line. I will definitely use Frank as my plumber again and have Barker and Sons as my go to company.

Page M.

12/02/2012 12:00:00 SA

I just had Chris come out to my house at 8 pm on a Sunday night. We had a clog in our mainline. Both toilets were unusable. After me trying many different ways to get the clog out for 2 days I gave up. My wife started calling plumbers. No one was available. After the 5th try I remembered I had a card for Barker and Sons.

I called and Mike answered the phone right away. It wasn't an answering machine like everyone else had. He told me no problem and that Chris would be out tonight. Chris showed-up, put covers on over his shoes and went straight to work. It was 2 hours of hard work. He got it done and cleaned everything up when he was done. He even fixed one of my toilets that wasn't installed right. I wonder who did that ; ).

Turns out my 5 year old daughter's flushable wipes were the culprit. No t so flush able after all.

The estimate was exactly what I was charged.

Nancy F.

12/27/2016

On December 26, 2016, my husband called Barker and Sons Plumbing because he came across an issue with the flange being rusted out when replacing a toilet. So reluctantly we had to call for. So, just to be clear, the call was now for the flange to be repaired/replaced and then install the toilet we purchased.

We did get Bill out within about an hour to replace the flange and then install the toilet - as discussed when first called. BTW, it was $39.95 for an estimate but if we had them do the work it was no charge. So, got the price ($380 - way too high but they were here and my husband wanted to be done with it) and Bill got to work.

He assured us that he could put toilets together in his sleep because he does them all the time (as he was putting ours together) and that we would not have any leaks. Toilet installed, flushed, great! Bill leaves.

Well, because it was a fresh install and there were other bathrooms upstairs to use, we left that one alone let the caulking dry before using it. So, a couple of hours after, I went into the bathroom to wash my hands and to my utter shock there is water all over the bathroom floor. At this point husband gone, so I call him, we go through where to look for the leak and discover the toilet bowl where it was attached to the toilet was where the leak was coming from. Shut off the water, flush the toilet to get all the water out and go call Barker and Sons. This is somewhere between 7:00 and 8:00 p.m. and I get an answering machine, left a message, and expected a call this morning.

Well, they did not return my call, I had to call them, and explain it all. They said they had to call me back, which they did within about 10 minutes. The guy who called me back was a bit of an ass. Not only was he rude because the ticket was in my husband's name, he then tried to tell me that his plumber did not put my toilet together because it was not on the invoice. Well, first off, that was part of the original call was to install the toilet, but tried to tell me my husband had put the toilet together, which he did not. I physically watched Bill assemble the toilet in my garage. So I was a bit perturbed and he finally agreed to send him about between 12:00 p.m. and 2:00 p.m. Fine. Well, after about 2:15 p.m. I finally get a call saying they are running late on their other job. Fabulous! (Yes I am being sarcastic) Tell them I need to leave at 4:00 p.m. and will not be back.

So, Bill and another guy finally show up. I show him where I saw it leaking from. About 30 minutes later he is done, but makes sure that I know he got in trouble for installing the toilet because he did not charge us for it because it took so little time to fix the flange. ARE YOU FRICKING KIDDING ME! So you charged me $380 to replace the flange only is what you are saying! OH HELL NO!!!! He also made sure to let me know that he had told my husband that he wasn't charging him for the install - he did that as a favor so it wasn't invoiced. If there are any other problems with the toilet, it is the manufacturer's fault and to replace the toilet and if they have to come back again, they'll charge me. My husband was just as shocked as I was by that comment because Bill never told him that.

Well, live and learn.....not to use Barker and Sons. Their customer service and attitude are crap. Considering the ORIGINAL CALL WAS TO INCLUDE THEM INSTALLING THE TOILET and giving me a hard time is just ridiculous! Will not be using them in the future should my need for a plumber come up.

J F.

4/13/2016

My insurance agent led me to Barker and Sons when water started dripping from my kitchen ceiling, and I'm glad they did. Bill was on time and quick with the work and cleanup. Rest assured in giving them a call... you will not miss the sound of water dripping into a bucket.

Jason S.

11/15/2021

Christian came out to my house and quickly realized he needed help from his coworker Derek. Derek responded and they both came up with the most economical solution to solve my issue. We all brainstormed different solutions and finally beat the clog. They gave me their recommendations to prevent this from happening again and gave their opinion why it may have happened. This is my second time using their business and I will continue to do so. No crazy upselling, just honest work from honest people working for an honest business. Good job all. From reception to completion.

Ashley R.

7/16/2016

During the evening this weekday, I met a gentlemen by the name of Van. He was standing in line at Ralph's. I noticed his plumbing uniform. By his appearance he look friendly and approachable. I'm a single woman and a homeowner who is hesitant about asking plumbing questions, because that is not my expertise. I struck a conversation with Van. He took the time to educate me that I should be aware of how old my water heater is and appliances are in the house. And to investigate the water pressure of my home. I also was considering adding a BBQ gas line to my backyard. Van stated that his company also has well experienced gas technicians that can answer these questions and to call his company when I'm ready for a estimate to add that BBQ. In the end, I appreciated most the professionalism and that he actually took his own personal time to talk to me. For my household needs, I will be calling this plumbing company for my plumbing repairs.

Troy U.

06/03/2022 12:00:00 SA

Very Good work Dillion and Daniel, Highly Recommend!!! Their workmanship is Tops!!! !

Ron B.

08/10/2019 12:00:00 SA

Pete and Alex did a very thorough job. They were able to clean out our pool deck drains that appeared to be hopeless. Very professional. We would definitely use them again.

Christine R.

03/10/2022 12:00:00 SA

I have mixed feelings about rating this company. My water heater failed on a Saturday morning and I discovered the problem about 3 hours before I was scheduled to leave for a week vacation. I called Barker and Sons and a technician arrived within an hour. He was very polite, experienced and understood the situation. He recommended draining and removing the failing water heater and making it possible to have cold water only and complete the replacement once I returned home. I wanted to just pay for the removal and restoration of water(cold). He said I had to obligate myself to contracting with Barker and Sons for the entire job if I wanted said service to be completed. I wasn't happy with this choice as I wanted to be able to comparison shop for the new water heater, but he wasn't willing/allowed to just do the basic service. Since I was under pressure to leave in a few hours and had no idea if I could find another company to come on a Saturday on such short notice, I had to agree. The price I was quoted, and eventually paid, seemed very high to me. After retuning home my research revealed I was charged at the highest end, and over on some sites, of the average cost replacing a water heater. I was willing to pay for emergency service, but I feel I should have been able to refuse to sign a contract, pay 1/2 of the amount I was quoted, and obligate myself, while under significant pressure. I would give them 5 stars for the actual job performed, but 2-3 star on company policy.

Zoila B.

10/27/2018

Our house is in escrow and inspector noticed some issues. Currently live out of state. Called Barker and Sons and they were very thorough and able to get someone to come out the same day. Cody was our plumber. He was very thorough, took the time to explain things and did a great job!

A C.

5/18/2017

DO NOT HIRE THIS COMPANY
Two (2) repairmen arrived to give me an assessment on my water heater. They said my 3yr old heater needed a new pilot assembly and it would be $500, but they suggested I have them install a new heater at $1,800.
Barker & Sons charged me a fee for coming out to my house.
I discovered my heater was under warranty and I called the manufacturer and was able to obtain the part for free.
When I called Barker & Sons to have them install the part and give me an estimate of the cost to know up front of what to expect, I was told a tech would call. No one called.
I called back several hours later since I never heard back from anyone and was told it was too late in the day for anyone to come out. Maybe next week to get hot water.
Extremely bad service. It seemed that if you don't want/need a new water heater, they don't want your business.
When I called a different company, this new company mentioned me getting the part from manufacturer for free to save me money. I advised I already did this.
Why didn't Barker & Sons suggest this? Not a good company at all. 'Repair' for them is bait and switch for you to buy and install new water heater.

Derek B.

7/17/2023

Answered our request right away. Very knowledgeable. Excellent service performed and would use again.

Irene P.

10/04/2018 12:00:00 SA

I was so impressed from the moment I called.
The ladies that I spoke with were very friendly and knowledgeable about their service area.
I am located out of their service area by a few miles but they came anyway.
When the gentlemen arrived it was in a clean and clearly marked truck. I was outside speaking with a neighbor who happens to be an elderly lady living by herself who needed a plumber also. (It can be a little intimidating calling strange men to work in you home when your alone). These guys were the the sweetest young people like grandkids!
She asked the guys if they could come over and fix a leaky faucet after they were done at my home. They said we need to call the office to schedule it.
I called and the girls fit my neighbor right in after they were done at my home.
While in my home they diagnosed my issues right away and fixed them all within 45 minutes.
They worked clean and fast which is very important to me. I will definitely call them again for future plumbing needs. And I would highly recommend this firm for any plumbing issues.

Jon S.

11/06/2020 12:00:00 SA

The technician was courteous and did his job but we were not happy that after paying $230 to snake our kitchen line for 15 minutes he said that would not be a fix they could not put a warranty behind for any duration because he said our clog would require hydro/jetting at $630 to guarantee a fix that could be under warranty. We felt it was wrong to charge us $230 for a fix that wasn't guaranteed to fix the problem. I felt like he was trying to scare us into spending more money and we didn't like trying to be sold a membership plan at $150 for 3 years which covers inspections but not actual work. I don't blame the technician for all this as he is doing what he is told but I think the company could revise its policy and sales approach to better serve its customers.

C M.

11/22/2019

Frank and Dane came out this morning to work on an issue I had with my toilets. I discovered one my toilet tanks leaking and called Barker and Sons. They came out within two hours of my call. They completely replaced three tanks with all new hardware. Dane actually did the work while Frank ran back to the office to get something. All of the work Dane did was done professionally and in a very timely fashion (he was finished in less than an hour). They even wore booties while in the house.

Several hours after the job was completed, Missy called to ask if we were happy and satisfied with the work. She was very friendly and professional.

I have been using Barker and Sons for numerous years for many plumbing issues and will continue to call on them in the future.

Judy A.

3/15/2021

What great service, from the office to the field technician Orlando. Orlando went above and beyond to make sure all the work was done correctly and that I was satisfied. I don't want more plumbing issues but if I do it will be Baerker, hopefully Orlando!

Candi C.

05/02/2023 12:00:00 SA

Great people to do business with showed up on time gave me three options and performed the service I wanted . highly recommend this company!

Jeanne-Nicole B.

2/27/2011

This plumbing company is a special find. They scheduled me immediately. Austin called before coming to confirm out appointment. The job was done quickly with no mess. The price discussed on the phone was the accurate. I would highly recommend them and plan to use them for all my plumbing needs.

Amanda H.

03/09/2018 12:00:00 SA

I loved these guys so much the first time that I have now made them my go-to plumbing source. Richard I. came out this week to price and replace our water heater. He was prompt, courteous, and knowledgeable. He and Elizabeth were always very friendly when I had any questions. They are customer service minded and a pleasure to work with!

Matthew P.

12/04/2013 12:00:00 SA

Fast, knowledgeable, friendly. Best of all, they do great work. I will turn to Barker and Sons again for sure.

Rob B.

06/11/2018 12:00:00 SA

I had a main sprinkler valve burst and was unable to get the water shut off at the street. Bill and Connor were here within 20 minutes and promptly got the main water shut off. They asked me what happened and were very thorough in their explanations of the services they could provide. We ended up disconnecting and capping the unused water valves. They were here less than an hour and did a phenomenal job. I will have them back to check the water pressure in our home and other potential areas of concern later this summer.

Finding a good technical person, be it for plumbing, electrical, or other is not difficult. Finding technicians who take their time, care about their appearance and the way they connect with customers, all while completing the job in excellence, however, is rare. I cannot give them a higher recommendation.

Lisa M.

12/15/2020

When our pipes burst. At 6pm in the winter evening. I called Baker and sons. Jonathan came in less than 15 minutes to the rescue and patched the leak and came back with his team Isaac to fix the entire main line in less than one day. They were courteous and professional.
They even reccommended installing a salt conditioner which I am so glad we could afford it all. This system was incredible as it cleared out the crusted deposits in the pipes immediately after installation! Never seen such a drastic change. It really works to clear out rusty soft copper and the we replaced the copper with Apex where we were leaking. Until we have the rest of the house repaired with this Apex piping we will definitely call Jonathan back for all our plumbing needs. They are very professionally organized and to be trusted. Isaac and one other assisted were beyond great. Please know you will be glad you called Baker and sons plumbing.

Lisa L.

9/28/2022

Excellent service by the office and technicians.
Timely service, very professional.
I would call for their service again.
The technician was very good to explain the problem and how he could fix it

Geno M.

03/07/2019 12:00:00 SA

My wife and I had a water softener that has been hooked up in the garage for the past 5 years and it was never used so, I called Barker and Sons for a estimate to remove it and take out the old pipes. Cody showed up on time gave me an estimate and took care of everything. I now have shelves where the old water softener was and it looks great!

Very professional and courteous and extremely polite. I would recommend them for all your plumbing needs.

Jeff I.

3/16/2019

Called them out because grease buildup was blocking the line and when the upstairs shower was used it caused the sink below in the kitchen to backup and overflow. Quick professional service call but quoted me $700 for a hydro jet cleaning. Seemed a BIT overpriced so I asked about any discounts to give them an opportunity to earn my business. Was offered $50 off but that's it. $700 for a hydro jet cleaning is way too much, especially when the drain clear out was easily accessible directly outside the house. Called another company that came right out and they used a camera to confirm a perfect job. Saved over $300.

I don't begrudge anybody making whatever they can for their services. But neither will I hesitate to shop a much better deal. These guys seem very good at what they do and are very professional. But so are a lot of others.

Claire B.

10/30/2019

Very salesy not transparent at all. I felt like I was dealing with a car sales person that runs back to the manger for pricing rather than just tell you. If you don't trust car's sales people you won't like this. They are overly friendly on the phone and on chat but it's kind of fake. They were to come price out an installation of a water softener that I purchased at home depot. The sales guy/plumber first wanted to sell me their water softener rather than just talk about installing mine. Then he didn't know the price for the installation. He had to go to the truck and call someone and get back to me. He never got a real price. He said it would be around 1,100! What?? That is really way too much for a really simple install that was right at the water source and was super close to the water discharge all around 12 inches of pipe needed. I asked about changing out the kitchen faucet as well and again he had no idea of the price went to the truck came back with an iPad type thing and pointed at a range price again and it was 299.00!! What?? These prices are off the charts high, the people are salesmen not aware of prices. I have dealt with many plumbers over the years and they always can give a bid and not do all these shenanigans. I said no thank you...I got a really bad feeling dealing with them. So save yourself the bother.

David G.

9/17/2021

Matt from Baker and Sons Plumbing arrived on time, diagnosed the problem, gave me an estimate and correctly repaired the problem. He then tested before he left. I will use them again in the future if needed.

Dawn M.

9/21/2022

I spent several days trying to find a handyman locally: calling, leaving messages, calling again. Barker and sons picked up right away and sent Piotr a well-spoken and friendly technician. Not only was he quick to arrive but he was so patient explaining the problem. I am definitely calling these guys for the next job we have. Amazing service.

Robert B.

2/14/2022

Excellent communication from the scheduling office on when they would arrive. The team of Danny and Giovanni were efficient and changed out an old gas valve fitting and flex connection. An issue with the old dryer pipe was quickly resolved by knowing exactly what to do and everything worked out perfectly. Great teamwork and front office support makes Barker and Sons Plumbing my new go-to problem solver.

Kurt H.

2/14/2023

On a cold windy night and for a routine shower drain clog Zachary showed up time and with an easy going yet very professional way about him immediately rectified our problem. But this wasn't the amazing part about it. The amazing part is that he spent time educating us on preventive measures we can take on our own-even if it cost them our business. Now that's being concerned for your customers! We would highly recommend Barker and Sons!

The Holokai's

Cindy O.

8/17/2019

Barker & sons sent out Jesse and a helper to figure out why our plumbing backed up. They diagnosed the problem and got us functional that day. They came back and in two days had several piping problems solved. They showed us pictures of the roots blocking our lines and a crack further down. The pricing was higher than I expected. I believe they are mid range. They did work with us on the price and have financing options. Jesse and his helper made what felt like a a disaster, feel more like a minor inconvenience due to their expertise and professionalism. I would call again if needed and ask for Jesse.

Beverly T.

09/11/2021 12:00:00 SA

l called Barker & Sons today, Saturday, and they sent Darryl out by early afternoon . He fixed the plugged pipe which really needed to be done today as it was in the kitchen. He was fast, courteous and professional. I like that! I'll call them again if I need a plumbing issue resolved.

Coleen A.

2/25/2021

Calling for a plumber can be a little daunting. From the minute I called to set up an appointment, Barker and Sons are professional, prompt and communicative. Dylan who did a fantastic job along with Edward came to my house to assess the damage. They immediately made me feel at ease at something I thought was going to be a big job. They gave me options on how to tackle the problem and were understanding to my needs, especially my budget. In less than 24 hours, in my household I have a working shower and I am one happy customer who will be recommending this company again and again.

Alicia D.

09/04/2020 12:00:00 SA

Bad customer service, they took 6 hrs to shop up from when first called.. technician was not even clued on what the problems were and he quoted super high for something simple... will not ever use this company again..

Jennifer B.

10/09/2018 12:00:00 SA

Great service, very friendly staff in both the office setting up appointment as well as the technician that did the work. Our technician Cody was very helpful and did a great job installing our new faucet and disposal!

Swell M.

02/02/2022 12:00:00 SA

Dylan is pleasant, patient, talented, and thorough. He assessed the situation, told us what he would do, gave us the price and helped us moved things. He made a list of what he needed to get and brought a partner, Danny, who was also nice and they finished the job in a timely manner.
Thank you !! Tom and Michelle

Bourbon Q.

07/08/2022 12:00:00 SA

These guys are definitely legit! I had an urgent situation with a broken water heater leaking into my daughters condo...I was totally stressed lol. I called B&S plumbing and sent someone (Mike C) asap...Mike did an outstanding job and I was very pleased with his work...stress-gone!! Thank you B&S plumbing

Janet D.

12/28/2019

A HUGE thank you to Dylan for going above and beyond in the installation of two new angle stop valves behind a washer/dryer! The guy on the phone was great, Dylan arrived same day and on time, and a woman from the office called afterwards to be sure I was satisfied. This is the best plumbing company ever!

Thien P.

12/17/2019

The company sent out Matt Evans who was very helpful in solving my gas leak problem. He took time to explain and asked permission for everything he said he would do. Also their staff people on the phone were very friendly and courteous. The only little gripe I have is that the project took much longer than I expected due to their, possibly busy, schedule. But other than that, I highly recommend them.

Jason L.

12/18/2018

Excellent service. Kevin arrived on time and did a thorough inspection of our situation.

Will definitely call again if needed.

Jerra G.

2/25/2020

It was time to call a plumber for a bad faucet in my guest bathroom, so I called Barker and Sons - I am a repeat customer. I loved the way they send a picture of the technician prior to his arrival so I would know what to expect. Alex was wonderful- so professional, personable and a delight to work with. He clearly stated the problem, gave me options and was able to repair the problem in a timely fashion. Thank you for the great service!

Candy H.

12/01/2021 12:00:00 SA

Ok, I think they charge a fortune...fyi. However, they are professional, came immediately after i contacted them and began working on our gas line to locate what we thought was a secondary leak. 4 leaks later we were on the verge of being charged the same as a whole house repipe. So...we figured it only makes sense to repipe and eliminate every leak...especially because so cal gas had turned off our gas...and we need to take showers, wash clothes and dishes and heat the house and cook....
The whole repipe was done the next day, having to go over some areas they had already replaced...what a horrible job going under the house constantly... At least its clean under there.
So Matt and his teammate worked from 10-7pm the second day after getting materials in the AM and working 8 hours the day before. I had opened up the walls for them the night before the repipe so i didnt have to get asbestos testing. I had put up the drywall in one area myself and knew the other plaster over gypsum board well in the other room and it had no asbestos.
Now my system is airtight for 15 minutes at 10psi per CA code and i have a 10 year warranty on the system. I also paid to be a member with the company because it made the overall pricing about 15-20% cheaper.
My gas bill will probably go down now that we have no leaks. I cant wait to take a shower and make hot food in a warm house in clean clothes.
Matt was really professional knowledgeable and a very hard worker as were the two different guys he worked with. They were very respectful of my home surfaces and laid down mats everywhere...they cleaned up beautifully and i would consider barker and sons to be a bells and whistles type operation. If you like full service, quick turn around, clean workmen, and very professional work ethic, I would recommend you go with Barker and Sons and ask for Matt who reminds me a lot of a taller Humphrey Bogart.
Their front desk and text and email alerts were really great. I was impressed. Normally i go for the lower cost options but i couldnt wait for plumbers to call back and gas lines take a special level of experience I didnt want to cheap out on especially since we have kids.

Hope this helps make up your mind. I read a lot of reviews good and bad before calling but I ultimately needed to get this done and do it as perfectly as possible. With a 10 year warranty and complimentary home service safety walkthroughs once a year plus other benefits...i think it was a good deal overall.

They worked so hard and they wouldnt accept a tip! Hope Matt can relax for a few days!

Jill G.

12/27/2021

Barker and Son's was recommended to me by a friend and from the very beginning, the people were professional, helpful, and experienced! Anthony communicated their services clearly, and scheduling with him was a breeze. Luke, our technician, was thorough, friendly, and updated me on each step of the way. He not only completed my drain cleaning in a quality manner, but he offered solutions for future potential issues. I felt he went above and beyond for customer satisfaction. The cost of the job was reasonably priced compared to on of their competitors. I will definitely recommend Barker and Son's to my friends!

Chang I.

02/12/2017 12:00:00 SA

Kevin came with his helper on time and gave estimate on faucet drain blockage.

Used metal snake to ublock it and explained what it does. It only makes a small hole on the blockage.

While he was snaking one of two faucets, he accidentally broke the u-shape plastic pipe of the other faucet by misrouting the snake to the other side. I would not knew it until his helper told. We were going to pay the part to replace.

So I appreciated their honesty. One thing that makes me worry after seeing the broken pipe by snaking, could the drainage pipe be damaged with the snaking and we may not know it? I wish I asked that questions when they were here.

Deborh B.

2/17/2020

I was extremely pleased with their services they were very efficient, helpful, and made sure I was aware of everything that they were doing as they were doing it and why they were doing it. Explained all my options actually provided several options to choose from so we could best choose what one best fit our needs. All personnel I dealt with from the dispatcher down to the technician were very professional and kind. They kept us informed as to the the technicians schedule and where we were on the schedule I would definitely with out hesitation refer them to anyone.

Matt E.

04/06/2021 12:00:00 SA

Barker and Sons came out to my house to do some plumbing work about a month ago. I will say the plumbing technicians were professional and did a great job. However I had them come out to fix an issue I had with a clogged toilet, which ended up being due to the roots from the hedges and they cut the roots. When they removed my toilet they told me I needed a new toilet and a new flange and in order to fix my flange they would have to cut my floor and it would cost roughly around $3000, and to get a $189 toilet and install it would be about $1100. So with that said I asked around some people with plumbing knowledge and they told me how to fix the flange and install the toilet myself. Even the plumbing section employees at the hardware store told me how to do it myself and I bought the exact same toilet the plumbing company was going to install for me. I will say I did get my $1100 refunded back to me and the managers were helpful. Needless to say I fixed my flange , installed a new toilet for myself for about $230, and it works great. I would say that Barker and Sons is Over priced for the work they do, it seems like they tell their techs to push sales and Recommend repairs that they will charge an arm and a leg for. So I would tell people if you need a plumbing job done call any company but these guys, research the cost of the work and parts and see if you can do it yourself and you will save yourself some money and not get ripped off! Barker and Sons told me they go off a set price for every job that they have in a book. I would definitely say they are about making the most money off their jobs. I would Not Recommend them!

Twila D.

4/28/2023

Nate was the absolute best! He is so knowledgeable, & kind, as well.
Needed a sump pump installed. Very competitive prices. I highly recommend this company

Cathy D.

06/07/2018 12:00:00 SA

Today my shower head was leaking and I called Barker and Sons. This was the first time I have called this company, but they are my go to plumbers now. Sean and Jesus came out and fixed the problem. They were friendly, efficient, and absolutely fair and honest about the problem, which turned out to be a minor repair. I really appreciate the wonderful service I received and would recommend them to everyone!!

Elizabeth K.

12/30/2021

Prompt scheduling and the most detailed and complete communications ever experienced with a service vendor.

A new hot water heater was necessary (as expected) and quickly accommodated with next day service. Piotr and Eason were friendly, tidy and efficient and completed the job within 3 hours.

Highly recommend this family owned company who set the standard for excellent work and customer service.

Yvonne S.

12/26/2019

Jeff A did a very good shop and spent time explaining what the issue was and the repairs needed. We highly recommend him

Carrie S.

08/11/2016 12:00:00 SA

Bill just installed a whole house filter and reverse osmosis filter that I bought from Radiant Life. The installation went smoothly, including re-routing some pipes to place the filter in a convenient location. I'd recommend Barker & Sons for all plumbing needs.

Liz W.

12/06/2021 12:00:00 SA

I'm a hairdresser in the city Placentia and there are 2 things that I need to run my business electricity and water that being hot and cold. Months ago the salon replaced the water heater by this company. Within weeks maybe a month we started having problems with the water heater not working properly and not having any hot water.. the company finally came out and found that it was some type of an electrical part but because of covid it was gonna be a little bit before they could get it in, hence another time of waiting and no hot water. And also this was warranty issues as well. Had to follow the warranty program.
Now a couple months later...poof no hot water. Your techs came,and then another guy to restart it and within 2 hours...no hot water!
This began last Wednesday night 12/1/21....Today is Monday 12/6/21 and after an entire morning installing new venting and again another tech to start it up....we still have NO HOT WATER.
I am a professional in my field of work. I stand behind my work and results. If a client is not satisfied. I go and make it right.
We have 36+ businesses here in our Salon Suites and it's our busiest time of the year....if the equipment is faulty, replace it! Have ALL you team members be schooled in how to start a water heater, venting and proper installation.
This is not a review I wanted to write, but my clients are my income...and I will Not be one of yours ...Ever.

Pete J.

1/20/2022

I highly recommend Barker and Sons Plumbing. Gabe did an excellent job and was very professional.

Ilan W.

5/13/2020

We have used Barker and Sons multiple times over the years and called them again because of our faith in the quality of their work and honesty. We just had Matt Evans assist us with fixing three bathroom sink drains.

Matt was the ultimate professional, who obviously cares deeply about his work. He quickly diagnosed and fixed the first two sinks. The third sink was more complicated and he had to work through several steps to determine the source of a leak. He was methodical, thoughtful, and explained everything as he went along.

He was honest, hard-working, punctual, and, most importantly, fixed everything that needed to be fixed.

Also, the scheduling staff were efficient, very polite, and communicative in keeping us updated as to when the technician would arrive.

Thank you to Matt Evans and Barker and Sons!

Chris C.

2/24/2011

EXCELLENT Plumbing Company! I should've written a review the FIRST time I used them, but will surely make up for it now as their latest project deserves praise! A couple years ago I found I had a water leak in the ground outside of my house & my mother (miraculously) found Barker and Sons Plumbing & I called to have them come take a look. Not only did they find the problem, but fixed it the same day and were very reasonable. Fast forward to last week when I receive my water bill &, to my dismay, there was a $50 increase from the previous month. That explained why my showers kept going cold! We had a slab leak & were losing all our hot water. I called Barker and Sons Plumbing immediately. They found the leak thru electronic leak detection and began the repairs the next day. They did such excellent work and made sure they didn't get drywall dust all over my floors. The holes they made in my walls were incredibly small. When the job was complete they patched the holes perfectly. All in all, I thought we were facing a nightmare situation & these guys managed to turned it into a very pleasant experience. Thanks guys I truly appreciate your work ethic. I'd never call anyone else!

Jin J.

06/12/2020 12:00:00 SA

359 reviews not recommended I wonder why negative reviews are hidden? Please don't ever come to peoples property without wearing face mask that's basic etiquettes. At least the face mask will help shield the lies coming out of their mouth. yelp please do us a favor and stop hiding these honest reviews so people can see that this place is a scam. First they want to charge $250 for an exploratory dig big red flag. When you give them the green light to explore. Their eyes lit up like a kid during Christmas. This guy named Dylan started fabricating stuff out of nowhere quoted me $6000 dollars for a job that cost no more than $200 dollars to fix myself. Btw I'm an auto mechanic so using tools is not foreign to me. Even the car dealership doesn't charge that much for maintenance. Times are tough out there due to covid and these guys praying on the innocent. FOH

Jim C.

10/28/2018

Laurel and Hardy come out on a Sunday to look at my kitchen faucet. They didn't have the parts, and wanted over 500 dollars to do the work if I bought the part from Kohler. Avoid this company like the plague!

Fred V.

8/15/2020

Want to recognize AJ for his customer service and workmanship. He does a thorough job explaining what needs to be done and why. He puts the customer at ease and makes sure all your questions are addressed. Will use this company again because of him.

G. D.

03/07/2019 12:00:00 SA

Mario was my service technician who came out today to fix a drainage issue. He was very professional and knowledgeable. While he helped me sort through a tricky problem, he went above and beyond with ideas for a long term solution. I was very pleased with the service from Mario and Barker and Sons and I wouldn't hesitate to use them again!

Bernice G.

02/04/2021 12:00:00 SA

First, I have to say that the communication between the company and customer was excellent. I received a call to schedule the service. I received a confirmation call when the plumber was on the way plus I received an email with the service person's name and picture.

Let me back up and share what happened. We discovered we needed a plumber on a Saturday night at 6:30pm. I called nine plumbers who advertised 24/7 service. Two called me back. One could come out the next morning but we couldn't wait. Barker and Sons did come out and take care of the problem that night. They truly are a 24/7 service company.

Regarding their pricing, I was dealing with a Saturday night emergency and I felt their pricing was fair. Overall I was very impressed by Barker and Sons and will now only call them for all my plumbing issues.

Brenda N.

6/29/2022

Was not happy with the wait. However once they got here totally solved the problem , great service , Robert M was really professional , friendly and knowledgeable , I would call them again . I'll let you know how my next visit goes , I need help with my bathtub plumbing, I feel like I could trust them not to rob me . As they did not with this visit .

Janet L.

11/16/2020

Excellent service!
Rich was wonderful

Very professional and fixed our bathtub drain!
Thank you, Rich!

Katie A.

9/27/2022

Plumbing isn't something you need often, but when you do, you usually need or want it that same day. This was the only company, out of 3 that I called, that could come same day. They were very prompt, and kept me updated on the technicians arrival via text. Ryan P. showed up and was very professional, nice and solved our problem in less then an hour. It was so nice to have such an annoying problem solved so easily and quickly. I've never had a go-to plumber to call and we found a company we would want to use again and again. Highly recommend!!

Rachel R.

03/02/2018 12:00:00 SA

I had a clogged bathroom sink. I tried to clean it out but the clog was too far into the pipes. I called Barker and Sons and Joey Giryan came out to help. He was professional in manner. It cost more than I thought, but I was happy with the service and the outcome.

Gerald C.

07/12/2022 12:00:00 SA

We had a problem with smelly water. William quickly diagnosed the situation and recommended an economical fix. William was friendly and well qualified, he explained ever step he took. He cleaned up after himself. This was the best service call we have ever experienced.

Austin B.

11/18/2014

I picked this company randomly because i liked their website and after the experience I had, it's crazy how fate works out sometimes. I had a slab leak so i called them up and was greeted by a very friendly office member. she gave me a very reasonable fee to come out and evaluate the work to which I accepted. I was met at my home by frank who looked young but I quickly realized how knowledgeable he was. He diagnosed my problem and gave me a couple options on how to fix it. He did the work and was very clean. I never want to spend that kind of money on plumbing but after seeing the work that needed to be done and watching the care Frank took with my home it was well worth it. They will certainly be getting my business in the future.

Mari R.

09/10/2020 12:00:00 SA

Barker and Sons technician, Dylan Allen got the job done in a timely and professional manner. Thanks for saving the day.

C D V.

10/16/2021

Serious clog that my Amazon purchased 25 foot snake couldn't clear. Danny arrived with a much more impressive piece of equipment and took care of it. He cleaned everything up and gave us some pointers about proactively dealing with our hard water. Great experience!

Dava M.

12/07/2015 12:00:00 SA

Frank and Kevin came to our home today for multiple plumbing issues. They were quick and honest! In fact, after quoting and agreeing on price, Frank let us know that our tub was an easy fix, so he would not be charging us for the tub after all. How refreshing to have an honest company that doesn't charge for services we don't need! Their prices were reasonable and the service was great! We definitely recommend Frank, Kevin, and Barker and Sons for all your plumbing needs!

Sara S.

01/06/2023 12:00:00 SA

My showers started backing up with black water, and my toilets started gurgling/not flushing! I called Baker and sons and they put me on their urgent list. Within 2 hours I had a plumber (Cody) come to inspect. He immediately got to work, did a thorough inspection, and said we needed to remove my toilets and get a camera to inspect the main line. Within 30 minutes Robert came. Both were extremely professional and delicate with my toilets and wood flooring. Turns out there was not an issue with anything near my lines so there wasn't anything else they could do. But, they made sure my toilets were sealed and in working order. Paid $850, pretty steep, but glad they didn't find anything more pressing!

Chris W.

7/16/2021

Barker and Sons are top notch!! Piotr came out and did an excellent job for us at Cove Church of Anaheim. Highly recommend them!!!

Chris Warner
Cove Church

Joy T.

2/13/2023

Recommended by my brother in law who used them. Called on a Sunday due to leak. Answered the phone and Monday morning they called and texted as promised with update, and got out here first thing in morn. Pleasant and customer friendly. He spotted mistake by our contractor who did a quick fix to a mistake they made. Unfortunately was told we would pretty much have to redo our pan in the shower BUT James and Carlis provided opinions and options. They went above and beyond to help provide a temporary fix for free until we can get our shower redone.
Highly recommend the company

Kim S.

9/18/2021

Excellent plumbing service: prompt, professional, excellent updates on arrival time of technician. Rapidly diagnosed problem in kitchen sink drain, and cleared it. Explained camera views and future options. Reasonably priced, thorough cleanup. Will definitely use them for future plumbing needs!

Lauri M.

4/14/2023

Scott went out of his way to be helpful and informative. I appreciate the professionalism of this company from the first phone call until service is rendered.

Tom N.

1/24/2020

The words that comes to mind is 'exceeded expectations'. Didn't realize a plumbing company that utilize technology to let you know when they are coming and not let you waste a day waiting. Also a phone call reminder from customer service was very nice. The individuals that arrived are also courteous & friendly.

Thank you guys, you did a fantastic job

Kristen H.

04/07/2023 12:00:00 SA

Our water heater broke so we contacted our home warranty to come replace it. Service provider was dispatched the next day to evaluate the project. After 10 minutes he proceeded to tell me that we need $500 to $800 dollars worth of prep work BEFORE they would even consider installing a new water heater, which would take at least a week for approval, pick up and installation. I'm snot sure what they thought we would do for a week without hot water in our house but I didn't wait to find out. I googled emergency plumbers and Barker & Sons were the first (and only) company I contacted. From initial contact through installation of our new water heater, they were friendly, compassionate and complete professionals. Piotr was an outstanding technician. Extremely professional, friendly and treated our home with respect while completing the job! I highly recommend this company for all of your plumbing needs!

Christopher T.

10/11/2021 12:00:00 SA

This was so embarrassing. I was having a plumbing issue and they sent out a representative. He spent five minutes at my house and fixed the problem just like that.

It was so simple. He called his boss and they refused any money at all, not even the $39.95 service fee i had agreed to pay.

Talk about amazing service and honesty. They may have not received my business , but they earned my respect and trust. I certainly will call them again in the future and will recommend them to anyone who needs a professional and honest plumber!

Joan S.

10/30/2020

Once the technician showed up, he was very professional and got the job done and everything looked great. My only gripe is that I had is the night before I was given an appointment time of 11:30am, with the understanding that it could be later. As it turns out, the technician didn't come until 4:05pm. All I can suggest is that they do their scheduling better. I called them throughout the day and they were unable to give me even an estimated time. It was frustrating. Again , though, the job itself was well done.

Joe E.

3/30/2017

Can't express enough, Service was excellent! From when I requested an online line appointment. Received a call 30 min later, made an appointment for the same day. Was alerted with a text when the tech was on his way with an app that showed his real time location. This allowed me to get some lunch, and meet them at the house right on time!.
I was buying a house in Anaheim hills, during escrow I was alerted that there might be a main line problem. Just a week before closing I panicked and headed to the internet looking for a plumber I contacted 5 different plumbers before I found Barker. They were the only ones who understood my urgency! As a business owner, to make it in this competitive market you need to stand out, Customer service makes Barker Stand out, along with a cool app.

Thanks Again

Melanie L.

3/26/2021

I'm really shocked that they have so many five-star reviews! Although I don't think they did a bad plumbing job, the price tag was over-the-top and outrageous! Questions the bill and never received a call back.

Lynsey H.

4/18/2020

These guys saved the day- water heater done in the middle of Covid lockdown, EASTER and of course a weekend. They were prompt, they were nice and thorough. We hope our next call to them will be less urgent but we are definitely planning to be repeat customers!

Jamie K.

05/02/2016 12:00:00 SA

Barker & Sons rocks! I called and had a great experience from minute one. A plumber was dispatched quickly, and arrived when he said he would. He went to working on my drains and although it took a while, he got it done! They were upfront about all costs, doing no work until I agreed to the cost. Both of our showers had stopped draining and Johnny worked hard to get them clear. He wore booties over his shoes and cleaned up after himself with cleanser. I think my bathtub ended up cleaner than when he arrived! I was so pleased, and will certainly use them for future plumbing needs.

Jim B.

8/19/2021

Cold water shut off valve was leaking. Quickly gives and now and back to normal.
Jeff Amend provided great and honest service.
Thanks!!!

Zach J.

2/18/2019

I called Saturday and booked an appointment very easily however the day of I get a call setting a broad window for arrival from 10-5pm and I would get a continued update. 130pm rolls around and my window closed from 230-5pm. 445pm rolls around I call and they stated the scheduler called me and said they tried to reschedule. Why would I be calling if that happened. Also how are your books not set properly for someone who sets an appointment 2 days in advance. Customer is getting the 1 star review. Please get better policies and scheduling.

Rom M.

11/27/2021

This was the second time I have used this company. They are always courteous, from taking the call to the actual service. They are never in a rush and explain what the problem is and options you have to consider. Tyler was the technician dispatched to my home and was on time, if not early, polite and cleaned up the work area. A Manager also came by so they could deploy the camera and get a better look. The manager had 30 years of experience and it was obvious based on his comments and educating me as a home owner/customer.

Hanna E.

6/24/2018

When what I thought was a simple shower backup led to a 7 day plumbing emergency, Barker and Sons absolutely saved the day. Before they began, they told me they would treat my home like their own -- and they kept their word! Raul and Zach were extremely kind, hardworking, detail-oriented (and CLEAN!) and really helped make what was easily a nightmare, as painless as possible.

Communication with the office was fantastic. They even sent tracking texts each morning, so I could get an accurate ETA on their arrival (as well as photos of who would be showing up on my doorstep on Day 1).

I am really impressed and will ONLY be using this company going forward.

Mark B.

08/04/2022 12:00:00 SA

Called for a broken water main on Friday. The gal on the phone said they would have a plumber arrive the following morning. Of course, no show. Several calls asking for updates throughout the day all the way past 10pm!! 3 days later they said they were booked out for weeks?! Totally inept. Don't call these guys. They lie, lie, lie.

Paul M.

6/26/2022

Our kitchen sink was draining slowly and we had no signs of blockage in the pipes under the sink meaning that we needed the drain pipe to the mainline cleaned out, most likely requiring a hydrojet to clean out trapped grease and food. We got a response to our Yelp request within 30 minutes at 3pm on a Friday afternoon and had a technician arrive by 4pm. Luke, the tech, was friendly and courteous, explaining the process and cost estimate. He augered the pipe and then showed us the result with the fiber optic camera and recommended a hydrojet to clear out the rest, which required a second technician with a different truck. Fortunately, that truck was available and arrived within 20 minutes and by 6pm, we had a clean kitchen line. Thank you Barker and Sons for the fast, friendly service on short notice!

Craig K.

08/01/2014 12:00:00 SA

Great job by Frank my technician @ Barker & Sons. Make sure you ask for him! Came to my house Sunday and unplugged my drain then came back as scheduled to fix my main line. Very good experience.

Marie M.

7/15/2020

Initial visit was very professional but did not show up for the appointment to install the new toilet. After several phone calls where they said they were on their way they never showed up or called. Lost a full day of pay waiting for them. Would not recommend them.

Jeff P.

1/23/2020

I work in the plumbing industry so I am probably harder to please than most when it comes to service and repair on plumbing issues at my house. I called Barker and Sons yesterday regarding a leak in the wall at my house, Raul came out today and diagnosed and fixed the issue within an hour. From my initial phone call to the text messages that I was sent letting me know when my tech was going to arrive to the professional and competent work that the tech did, I am very please with Barker and Sons and would recommend them to anyone who has a plumbing issue. Great job!

Angela W.

5/29/2020

I had a tub already placed in the bathroom. They sent an apprentice and installed it but left walks open. Astounding $3500! Rip off

Robert C.

07/01/2023 12:00:00 SA

The professional who came out was Joshua. He was extremely professional, knowledgeable, and nice. The 1 star rating is because of the price quoted for the repair of our gas line. Their bid was $3,100. We went with another company, and they charged us $700 for the exact same thing! It took one hour to fix. Barker was price gouging, to say the least!

Patricia D.

7/31/2019

Excellent and professional service. They are really busy so make sure you get on their schedule and if an emergency breaks they put those before standard plumbing work (something you will appreciate if you are the emergency). They have all the equipment necessary on their trucks to perform basic repairs and leak detections immediately (i.e. not waiting for a 2nd trip). They show up with booties to keep your floor clean, provide a minimum detection/diagnostic price, explain what they do before performing the work, deploy plastic to minimize the work mess, and shopvac the working space upon completion.

Christina M.

10/05/2022 12:00:00 SA

Thank you to Joseph who was out to my house an hour after I made the call that I needed a new water heater. Joseph explained what needed to be done, he was extremely professional, very nice and also even cleaned up after he was done! If you are looking for a professional, trustworthy, friendly plumber call Barker and Son and try to get Joseph!

Jesse M.

1/31/2013

Couldn't have been more pleased with Barker and Sons.

I had the honor of speaking with Brenda as she was able to have somebody come out immediately to look over the leak in my mother's kitchen.

Chris the plumber showed up and tho I don't know much about plumbing, he was able to fix the leaking problem in a jiffy. Plus he cleaned up afterwards. The cost was very reasonable and my mother was more than happy to have a clean workable kitchen again. Before that was it and he walked out the door, I remembered that in one of the bathrooms the toilet was constantly running. We had him look at a running toilet and he fixed that too. It took him about a minute and that was that.
We are very happy with Barker and Sons and highly recommend to anybody in need of a plumber.

Joe C.

10/15/2022

Great service, they were professional from the initial phone call through installation. Courteous, competent, and left job site clean! Daniel was a pleasure to work with highly recommend him!

Eric H.

02/01/2017 12:00:00 SA

An excellent plumbing contractor. We will for sure use again in the future. Our main broke at the meter, Van showed up for Barker and Sons. Van was very helpful, knowledgeable, and just a great person to deal with at a stressful time. Thanks Van and everyone at Barker and Sons

Debi C.

02/11/2019 12:00:00 SA

Update February 11 2019. I had an issue with service provided on 1/22/19. After posting a review the office called & refunded the full amount of the service.

Gayle K.

4/18/2023

We found Barker and Sons several years ago and would not think of calling another plumbing company. They have a live voice answering the phone, have always responded quickly, and solved whatever problem we have. Yesterday our tankless water heater went out so we had no hot water. Nate arrived within an hour of our call. After examining the issue he guided us through our options and the best solution was to replace it. After listening to the issues we have had with the tankless over the years he then guided us to the proper product. He determined there was one in stock, made arrangements to have it brought to the house, and went to work. Nate was very thoughtful and deliberate with the installation. He thanked us for our patience because he took a little longer. He told us that he prides himself on his work and works as if he is installing his own. He did an outstanding job and we had hot water again last night. You can't ask for anything more than that which is why we will only call Barker and Sons!

Anaheim A.

01/10/2023 12:00:00 SA

Really disappointed with the lack of communication from the company. We had a tech come out to our office on November 4th to take a look at our surgery sink that was and is still leaking. We were told the part needed to be special ordered and we would hear back on that Monday or Tuesday and a deposit would be required (which was paid). I have called every 2 weeks for the past 2 months asking for an update and I keep receiving the same story that someone will call me back and have yet to heard from anyone regarding what happened or is happening with the part. Here we are 2 months later and I am still in the same situation; I last spoke with Jennifer and she assured me someone would call and she apologized. Unfortunately, I have grown tired of waiting.

Don S.

8/23/2022

We had a drain stoppage and called Barker & Sons. They are very busy and we had to wait until the next day for help. The next day we had no less than THREE rooter guys come out and one supervisor come out. Believe it or not, the first rooter guy and the supervisor could not find a solution and the supervisor left us with two alternatives one at several thousand dollars. We had almost given up hope on Barker & Sons. THANKFULLY- Mike Barker (Owner) had just hired a couple of young guys and they were sent out! They were excellent and are workers that Mike can be very proud of. They would not quit and the drain was soon cleared! These two guys are a real credit to Barker & Sons. Thanks Zachary & Julian and thanks Mike for hiring them. Don

Tim B.

9/19/2022

We had a great experience with Barker and Sons entire staff. They were very professional, great communication from beginning to end and came in under the initial quote. We couldn't be happier.

Dominic G.

4/21/2015

Frank and Will were Awesome guys. Finish and solved the problem with no excuses. Made you feel that everything is going to be ok with no hassle. If anything occurs again will definitely call Barker and son again for their professional and courteous service. Thanks Frank and Will!

Uikilifi N.

08/12/2022 12:00:00 SA

My technician was Isaac. He was professional and informative. He addressed and fixed all the issues regarding my project. He also made recommendations that were helpful. All in all a great experienc.

Wag B.

9/20/2022

They are way overpriced and do not back-up their own work. After charging me $ 3000 for a job, they refused to back it up claiming that it's not their fault, and asked for an additional $1000.
When I asked to talk to someone in charge, their employee told me that they have no time to talk to me.

Lesa G.

2/14/2020

Our company building had some plumbing issues so I received 3 quotes and decided to go with Barker & Sons. The Dispatcher was courteous and professional and scheduled our Technician for the same day.
Alex arrived about 2 hours later. He was polite, good communication skills, and clean appearance. He let me know the problem, gave me quotes and options for the repairs, then showed me that the issue had been repaired. I highly recommend this company and Alex specifically.
No plumbing issues since. Thanks Barker & Sons!

Kurt S.

11/05/2021 12:00:00 SA

Repaired a water main line. Hands down best in the communication department from start to finish. Very friendly from office to plumbing staff. Clean up is very impressive, and we are picky people.

Kirsten F.

10/10/2012 12:00:00 SA

Very professional company; excellent service and follow-through. Will and his team did an excellent job replacing our gas pipeline to the pool heater. I'm very glad I called them as they really accomplished the job in a timely, professional manner. The price was also much, much lower than their competitor.

Susan L.

5/30/2013

A top notch local company that focuses on customer service, superior workmanship and competitive pricing.

My husband and I had the pleasure of getting to know Mike Barker and he runs an ethical and honest company. I would be comfortable recommending this Barker and Sons Plumbing to all my friends and family. Definitely call them for all your plumbing needs!

Beverly A.

10/07/2022 12:00:00 SA

I had a leakage and didn't know where the water was coming from. I called Barker and Sons Plumbling. They sent out their technician Joe. He diagnose the problem right away. He took pictures and explained everything to me and made sure I understood. I will definitely use this service again. Thank you Joe.

Julie M.

5/25/2023

Thank you so very much for sending Matt to solve the problem today. Dishwasher is draining properly now and he was very knowledge and helpful.
He showed me what probably was causing the improper draining from the dishwasher and quickly fixed it. I rely confidently on Barker and Sons and great plumbers like Matt!

Anil S.

9/21/2020

Baker & Sons excellent job. They came my house and saw the Kenmore water heater not working. Find out and told me that Kenmore want sale the parts to any one ealse. They couldn't fix it but they could have charge me diagnostic charge $39.99 quoted on the phone. They were honest about it and didn't charge me.

David Y.

9/22/2021

I've used this company years ago for a pressure release valve issue and they were prompt and professional. I couldn't of been happier with their fast service. So when I woke up with water leaking into my garage, the nightmare everyone hates, they were my first call. Everyone is busy these days but they constantly updated me with phone calls and text messages on when to expect their next available technician. 2 nice gentlemen showed up about 5 hours later and guess what? The leak was coming from the washer machine that was leaking water into my catch pan and draining into my garage by design. I missed that. So it wasn't a plumbing issue it was an issue with my damn Samsung washer which I should have expected as it's given me so many problems over the years. Within 10 minutes of showing up and accurately diagnosing the problem (it was the water that clued them in, it was cold and clear, not a backup in my drainage system) the were about to leave. I asked, Thanks, what do I owe you?. Their answer, Oh, you don't owe us anything, it's not a plumbing issue. If you want a good reason to call this company, that's it. They didn't gouge me because of my error in thinking it was a backup or broken pipe, they just honestly steered me in the right direction. I tipped the 2 guys, they deserved it and I updated my phone contact list to call them first if I ever have any plumbing problems in the future. BTW, Missy the person who I talked to initially, called me 2 days later to make sure my problem was under control. That's a company that cares about what their customers think about them. And I think very highly of Barker & Sons.

Jennifer W.

04/11/2023 12:00:00 SA

I had to call out Barker & Sons for the second time in 10 days. They came out previously and fixed a clogged drain in my kitchen. Then my toilet upstairs started to leak. Both times Barker & Sons were incredibly responsive. They got me on the schedule right away and Matt came out, he did an excellent job explaining everything including the costs. Luckily for me it just needed a new gasket and to be reset. I would absolutely recommend Barker & Sons to anyone needing a plumber. They are a great company with excellent customer service. everyone there is very friendly. if you need a plumber, I would not hesitate to call Barker & Sons.

Maria H.

05/03/2019 12:00:00 SA

We had the pleasure of working with Orlando. He has great people skills, communicates well, and follows thru with what he says. He enjoys his job and has a great attitude. We're very appreciative of his work.

Bill S.

8/26/2021

We use B&S every time we need any plumbing and will continue to do so. They are great! Thanks Richard!!!

Jo K.

02/12/2021 12:00:00 SA

i requested an estimate for my water heater and garbage disposal replacements. The appointment was quickly arranged. Dylan and Dylan came out , were friendly, knowledgeable, took their time to explain what needs to be done, gave me several options, and offer interest free financing for 18 months. I feel confident working with them will be a great experience.

Vickie J.

4/22/2018

Barker and Son Pluming If you have a pluming mystery you MUST call them first! Thinking that the smell good Plumbers could do the job my husband called them. The reason they smell good is they don't do anything! But this is not about Mike Diamond. This is about how Barker and Sons Plumbing & Rooter saved the day. They found the problem by running a camera though the pipes first (smart, knowing what you need to do) gave us quote. We agree to it and Jessie and Ernie started to work. My Sister who was visiting stayed at the house while I went to work. When I got home Jessie and Ernie were cleaning up from the day work. Everything was done they explained to me what they did and why they did it. They were very professional and my sister told me that they kept her informed on all the thing they did .

Tamara Boswell P.

05/04/2011 12:00:00 SA

Excellent Plumbing Company, I could not be happier. When I called in a panic due to a leak in my wall, it was nice to be greeted by a friendly voice. Austin and Will from Barker and Sons Plumbing arrived at my home on time and the experience began. They introduced themselves and I invited them in. They were extremely polite and professional and put protective covers on their shoes so nothing in my house would get dirty. I showed them to the area that needed attention. They went to work, explaining what they were doing at each step. When finished, they cleaned up after themselves and left everything in great shape. I very much appreciated their attention to detail. I have used Barker and Sons Plumbing two additional times since and I can say I am more than satisfied with their services. I would highly recommend them to anyone who needs a plumber.

Mike E.

11/28/2022

These guys are great, within 1-2 hours after my call. The drain was cleared, they also sent a camera down to make sure it was clear. Similarly priced, yet twice the service as other roto services.

Connie Z.

12/01/2016 12:00:00 SA

We had a drainage problem in the backyard that was causing flooding when it rains.
These guys were great. They came out the same day and figured out the problem and fixed it for a reasonable price.
Kevin did a great job communicating and was very professional and knowledgeable.
Definitely recommend this service.

Alex D.

07/06/2023 12:00:00 SA

The plumber technician that came to the house was super nice but... their back office work was poor. No follow ups or call backs. Their scheduling is not very reliable as we spent a full day waiting on them to show up for the first appointment and when they did it was to late to get the problem fixed.
I was quoted an amount for a job that ended up costing Two times what I was quoted. I understand, that things change sometimes as you get into solving the problem. I just wish they did a better job explaining ahead of time what could possibly happen as they do the job and the cost that could come up. None of that was discussed ahead of time. So when things went south. I had no choice but complete the job at whatever price they charged.
Probably won't use them again.

Follow up Edit:

Barker and Sons contacted me about what happened and they made it right. I'm happy to say I will continue to use their services. Thank you John for reaching out to me and making sure I was taken care of.

Jenny D.

3/26/2011

Service is as good as it gets. Will is the best plumber I have ever encountered from the plumbing population. He is courteous, truthful, and an expert at water pipes. The man knows his stuff.
Pricing is not too bad. There is a common saying, Good things don't come cheap. I believe Barker&Sons pricing is reasonable in the plumbing industry. With the hard work, which Will had shown, the price is not outrageous at all.
Overall rating is a 5 stars for me. Finding a plumber, whom you can trust to complete the job effectively & efficiently is not always easy. Yelp reviews about Barker&Sons stirred me to them, I hope that my review will confirm it for the next unfortunate homeowner.

Lana C.

7/23/2021

Isaac is very knowledgeable and friendly. We always use Barker for all our plumbing issues.

E V.

02/02/2020 12:00:00 SA

After getting a few estimates, decided to go with Barker & Sons, they were very professional and upfront with their approach and costs. They hydro jetted the sewer pipe to clear the roots, inspected the damage with a camera and came back the next day to sleeve the line. Sean and his crew were great at making the job go smoothly, they worked late into the dark to make sure the job got done on tIme, made everything look good, cleaned up and hauled away the rotted pieces of pipe. I was impressed with their trucks and equipment which is kept in top notch shape and looked brand new! The office staff was very friendly on the phone and I would highly recommend this company for any plumbing needs.

Dan H.

2/27/2020

1st let me say having a plumbing emergency at 5pm is never good. But I called Barker and Sons and was impressed with their customer service right from the get go. Joshua showed up in 20 minutes as promised. He looked at the issue estimated the cost and started work immediately. As promised I had hit water at 930 pm and they left the area clean and orderly. Joshua and his assistant were polite and professional. I was pleased with every aspect of the service Barker And Sons provided. I now have my on call plumber should I need any help or work in the future. Thank you Barker and Sons for the great work at a fair price.

Frank V.

03/09/2022 12:00:00 SA

Very professional and timely. Service technician was outstanding and explained the Installation process of the new hot water heater.

M.A. L.

12/19/2020

Jonathan arrived on time and analyzed the sink/drain issue immediately. It was repaired timely.

Justin R.

6/14/2019

This company pulled a very last minute cancellation on us. They seem to always be late and unprofessional from what I hear. Alex is not a smart person, he danced around on the phone with us about his reasons for the cancellation. I would recommend calling another service

Grey M.

1/26/2018

Absolutely amazing experience with Barker and Sons from start to finish especially my technician Joey! One company cancelled on me 1 hour before they were supposed to be there I called Barker and sons, the receptionist was very friendly and they came out immediately! Joey was extremely helpful and knowledgeable. He took his time to make sure my leak was the only problem and was honest with me about my issue. I thought the leak was behind a wall and he could have cut it open and charged me a lot but he took his time and made sure to do what was best for me and not charge me anything extra. Would recommend this company to anyone.

Derrick L.

07/03/2017 12:00:00 SA

Found barker and sons through yelp and had some leak issues with our small business. Called the office and I belive Missy was the one who answered my service call. Missy contacted a technician and Kevin showed up an hour later. Kevin was very knowledgeable and friendly. He would give us updates frequently to let us know about the plumbing situation. Kevin did run into some problems on the job but immediately contacted us so we were aware of them and quickly found a solution!! We had to have everything back and running for our small business and Barker and Sons were very professional and polite. Would definitely use them again in the future. Thanks again Kevin ( technician) and the barker and sons team for the great service and most importantly keeping our small business running!

Kristin C.

9/17/2021

Moses did a very good job unclogging our toilet including giving us instructions on preventative maintenance so it minimizes happening again. Folks, #2 can clog your toilets too LOL! Thanks again!!!

Michael O.

1/31/2023

Needed some service on some faucets and to update a couple of toilets at the house. All items 30+ years old in a City with very hard water. I only say that to emphasize that items replaced had a full life and were pretty calcified. From my first call to Barker and Sons, I felt that they wanted my business and cared to be responsive. I set up my appointment and on the day of service was kept abreast via text on the status of my technician and his arrival time.

As usual when calling a Trades related business I needed more work than what I called for. Having said that and having a background in managing construction, I knew that the work pointed out by the tech truly needed to be prepared.

My technician Gabriel arrived and after discussing the specified work and price he got to work. He sourced parts and even brought a helper Julian back with him to complete the service. Both worked without unnecessary delay to minimize our inconvenience (water off) and accomplished what needed to be done to our satisfaction. Both technicians were friendly and explained what was going on during the entire process. Both were extremely neat and cleaned up every area impacted when done. They were a pleasure to work with.

Price was probably not the best but it was fair for what needed to be done. I'm not a big service membership guy and would rather have a straight discount on work or best price available but that too was not out of line with what many trades are selling these days with their products and service.

I will do business with them in the future mostly due to their personnel's professionalism. As to all the membership promises, I will keep you posted as future needs arise.

I do recommend this local business.

Wendy H.

2/13/2015

I needed a simple drain cleared and called these guys after seeing their yelp review. I should have known I have a Bubba when they wouldn't give me any kind of estimate over the phone.

They did show up on time but charged me 50% more than the competition. He said he'd change out a toilet handle at no charge. Which they did. ..wrong. I guess you get what you pay for.

They were nice enough and cleared my drain but their price was really high--i should have squawked it.

Thinque O.

12/03/2021 12:00:00 SA

Job was done well and quick. However, I kept getting upsold during the appointment.

I should have done more research, but it turns out that they charged me at least $1000 more than I should have been charged for the job.

Please make sure you do your due diligence and find a somebody that won't rip you off. It left me feeling completely swindled after leaving and finding out what the job should have cost.

Renee A.

08/01/2022 12:00:00 SA

The guys came out to fix our clogged pipes.,
very knowledgeable & friendly. Derrick let us know of future options, appreciated the honest. my husband and I would definitely recommend them for plumbing issues.

Stacy M.

02/01/2015 12:00:00 SA

I don't know how much plumbing should cost, but it's expensive. Other than that everybody who came to my house, or I spoke to on the phone, was professional and courteous. The plumbers came late at night and then again the next day to fix the problem.they were always on time, and they called before they came so there were no surprises.

Jim C.

12/29/2018

I called F morning for a clogged toilet. They asked if it was an emergency. I said it could wait until next morning if they were sure they could get out then as this was a holiday weekend. They did not show until after 3. The technician took care of it for a cost of $131 (many other places charge under $100). They have a membership club that you pay about $140 and get a 15% discount. For the delay and cost, two stars is about right.

Debbie B.

4/26/2018

We had them out to repair a copper pipe with a pin hole that was above ground. They repaired the pipe. However, when we returned home, much later that evening, the pipe was leaking from underground. We called the 24 hr hotline and left a message at the phone number given on their website. We were not contacted that night. They did call the next morning and return. We suspected that the pipe was cracked at the 90, where it connects to another pipe. The new crack was caused by their plumber during the previous repair. When they uncovered the pipe, it was confirmed. Cody, however, had a lot of reasons why we should pay for the repair. However, the new crack was caused by their plumber. We refused and asked to speak to his supervisor. Cody called the supervisor and told us we were going to be charged for the repair. We refused and again asked for the supervisor to call us. The supervisor never called us. Cody and Joey sat in front of our house for almost an hour and then left.
We called another company. The pipe that Barker and Sons cracked was repaired in less than an hour! They could have fixed it in the amount of time they argued about it. Poor business practices and a frustrated home owner. We will never use them again and do not recommend them.

Jeff C.

3/29/2016

I was very fortunate to have been referred to Barker & Sons Plumbing by someone who has used their plumbing repair services in the past. Their recommendation was spot on and my experience with this company has been very positive. Missy in customer service was able to make a same day appointment which was appreciated and Dominic the plumber zeroed in on the drainage problem that needed to be corrected. I would highly recommend this company to anyone looking for plumbing repair due to their expertise, customer service and fair price!

Alex C.

07/10/2023 12:00:00 SA

Pretty fast response called the same day and tech was here within couple hours. Cody was excellent. Very polite explained everything and kept me asking if any questions regarding the clogged kitchen sink. He was able to drain where the other plumber couldn't. Will definitely call them again with any plumbing issue.

Sommer C.

05/02/2023 12:00:00 SA

Very satisfied with the service. I had an emergency situation with my water in the bathroom. And Carlos was able to get it all fixed and in running condition in no time. He was very professional and knowledgeable. I highly recommend this company. Definitely will be recommending them to my friends and family. The price was great too!!.

Gina G.

11/09/2021 12:00:00 SA

We recently bought a house that still had galvanized pipes from the 1940's. When our hot water heater went out we knew that we would probably want to repipe the house as well. We got a couple of quotes and went with Barker and Sons.

The customer service was great. Every call was answered quickly and thoroughly, and working with Dylan to repipe the home was great. We really trusted him to tell us what needed to be upgraded and what didn't. Everyone working in our home was friendly, polite and hard-working. We will definitely work with them again in the future.

Kiku T.

1/18/2021

Anthony called me today From barker and sons saying that he is still busy at some other customer site, I asked him what time he can Come, he said he will let me know before hand, I don't know why he called, he thinks I am sitting idle and can entertain him anytime he will come. Beware

Carolyn N.

9/19/2013

Gabriel did a great job identifying an issue at my property and installing a new water heater. I would recommend Gabriel, and Barker & Sons, in the future.

Richard W.

12/03/2020 12:00:00 SA

Go elsewhere, I learned after the fact that the price was 40% higher than others

The upfront sales people and the plumbers were very friendly and because of the high ratings I trusted that the $5,000+ price that they quoted was competitive. I had already committed $72 for the analysis and quote, my floor was flooded due to the leak, they seemed friendly and professional, so when the sales person said it is your choice, I made the mistake of trusting him that the $5,000+ price was fair.

The plumbers that showed up later to do the work were both friendly and they rerouted 2 copper pipes to a different location using about 15 feet of PEX, a 1/2 red (hot) and a 3/4 blue (cold) line. The sales person gave me to the option of saving money by doing the drywall separately which I agreed to do (feeling the need to save money after spending over $5,000, so they left my house with the 6 holes in my walls.

The price seemed high to me for what was actually accomplished so after the fact I called American Leak Detection (another plumber) and got worst case quotations for the job (they quoted $1400 to $2400 worst case sight unseen). My State Farm insurance assessor arrived the next day and informed me that insurance never covers the plumbing costs, only the damages (if you didn't know that, then this review was worth your time spent reading it.) He said that although State Farm was not paying for the plumbing, he felt compelled to tell me that $5000 for the work that he was looking at should have costed from $1500 to $3000 max and he asked that I don't put his name in print.
I informed the nice up front sales lady, Missy, from Barker and Sons about my concerns and she said that her boss, Gary, would contact me. After a few days, I reminded her and she said her boss, Gary, was busy but would contact me. Well, it's been a week and no response so I feel compelled to be truthful about my opinion and write this review.

Go elsewhere, even if they are friendly and the results seem good, 40% overcharging is bad business. If you get good plumbing service, the interactions are friendly and seem professional, but the price quoted is unreasonably high, the business is not acting fairly no matter how friendly the interactions are.

Maria S.

8/21/2018

Jesse Rodriguez (and Dane Parker) came to our house and did an excellent job! He was thorough yet considerate. The house needed so much work due to jimmy rigging on most of the plumbing. So glad we can feel confident that the work done was done properly and professionally. We will request his service again if we need help with something else that may turn up. And we will definitely recommend him.

Rolly M.

10/10/2018 12:00:00 SA

Hector, is polite and courteous. I think the price range he is quoting me is way too high. I tried to call the manager to see if I can get a good price for bundle work, I am still waiting for a call back. With that I have no plan of recommending them to any of my friends or families.

Matt B.

9/29/2018

They gave me an estimate of $4600 for a repair of a leak, and told me there was an only one way to fix it- by replacing the whole main line. With an outrageous price like that, I got other estimates that were significantly lower. I went with another company that found out how to address the issue directly (there was no need to replace the main line) and it only cost me $365. Barker and Sons tried to rip me and my family off, stay away!

Geri K.

6/15/2023

Garrett was so helpful and gave great advice. He came in and fixed the issue in no time. Great service all around. Will definitely call on them again!!

Howard T.

01/01/2021 12:00:00 SA

Dylan took care of the project diligently to detail. He's friendly and approachable to explain his plan to tackle the project to get it done in timely manner. Highly recommended Dylan and Barker and Sons company.

Richard S.

9/21/2021

Showed up a day late - had customers whos job was more urgent then mine
Gave me options for two prices, $400 or $1300 plus - tried to repair - did not have the right part - said i may be without water for a day or so - did not have the proper tools, had to use mine - could not repair - yet charged me $200 - guess I'll have to get a professional plumber

Joe W.

06/09/2018 12:00:00 SA

We had an excellent experience with Barker and Sons Plumbing.

We had a leak in a copper pipe that comes into the house and the water was coming out slowly under one corner of our shower. Another plumber kept insisting that there was no leak and that it was a bad shower pan. He wanted to demolish our entire shower to replace the terrazo pan. The total cost was going to be about $10k.

Barker and Sons sent out two plumbers, Connor Petersen and Cody Henderson who used water detection equipment and found the leak in 30 minutes and had it fixed in 90 minutes even though they had to go into the wall from the outside by opening a hole in the stucco.

The price for the work done was fair, the plumbers were courteous and professional. The scheduling and followup from their office was outstanding. We are pretty happy to have found them.

Zaw O.

04/05/2023 12:00:00 SA

A bit expensive but I love their work. In addition, it is local business and family own. We need to support local small business. Here is their work done at my house.

Wayne J.

08/07/2020 12:00:00 SA

Wednesday 08-05-20 called this business was told that they would be sending someone out right away to fix button on freestanding tub.

We stayed home waiting for them. Got call in the afternoon that they needed to reschedule for Thursday 08-06-20.

Thursday 08-06-20 waiting for them to show up. Got a call in the afternoon and was told that they don't do that kind of repair.

THIS ladies and gentlemen is how you define the word FLAKE.

Rey W.

08/11/2023 12:00:00 SA

Honest, fast and punctual.

If I ever need any plumbing done, I will definitely give these guys a call.

James was professional and exceptionally helpful.

Kelly S.

3/17/2022

Our tech Derrick was awesome went above and beyond to fix our issues I will definitely use them again

John H.

8/21/2017

Jesse was very professional and provided good information when repairing the leak. I'll be a customer for future needs.

Thanks Jesse.

Tom G.

11/03/2020 12:00:00 SA

I think we finally found our from now on plumbing company. The company telephone staff is first class and professional, we set up the appointment and the company sent pictures of the two service men who would be coming out. They called a half hour in advance to let us know they were 30 minutes out. They were in crisp uniforms and very professional. Our problem could have been fairly easy and affordable, or more difficult and expensive. Our experience has been that in that situation, the more expensive route is where we end up. Not this time! These guys worked very hard to make the less expensive route work, and although it took longer than expected, the charge was the same. The plumbing issue is better than new. Then they laid out their club deal. I'll let them tell you what it is, but it is a screaming buy. It got me a free hot water heater flush on the spot and a discount on the work already done. Now I don't have to freak out when a plumbing problem arises! Highly recommended.

Charlene G.

9/22/2020

Barker & Sons was really easy to work with. The woman on the phone was very nice and set up my appointment right away. I received a text message shortly after and also a phone call that Dominick was on his way. Dominick assesssed the problem, and explained very thoroughly to my husband and I what he would be doing. We discussed charges before he started the work. Dominick worked quickly and left everything very clean. He explain to us again after what he experienced during the process and how to prevent future occurance. I hope I we wont need a plumber anytime soon but when we do, we will be asking for Dominick.

Sili P.

10/22/2018

Cody's the BEST! He is our friendly family plumber! He takes his time explaining everything and does great work! We always ask for him if we have a problem or need work done. The office staff is also very friendly and always gives us a heads up before our Cody arrives and follows up after checking in with me to make sure all went well. Thank you for your excellent service Barker & Sons & Cody! Give that man a raise

Greg B.

7/31/2021

Communication was great all the way along the process. Showed up on time and fixed all my plumbing problems. Matt was pleasant and explained everything he was doing before he got to work. Took photos of everything which was very helpful. Ordered the part needed and completed the job. Highly recommend this company for any plumbing problems. First class service.

Oliver T.

5/14/2022

They'll take your call, supposedly schedule you for service, then you'll never hear from them again. You can call them again to follow up, but all they'll say is they'll call you as soon as a technician is available. But they never will. NO TECHNICIAN WILL EVER COME. I called to schedule a service on a Friday morning, and I was told they can send someone that day. As of Saturday evening, I haven't heard back from them yet with an available technician. I called (I lost track of how many times I called to follow up) and they still didn't have a technician available. Really? You can't get a technician for 48 hours? Anyway, please DO NOT WASTE YOUR TIME with Barker & Sons. Because they won't hesitate to waste yours. I called anothet plumbing company, and they sent over someone within 45 minutes.

Nidal H.

02/12/2021 12:00:00 SA

Finally after back and forth, the managers returned the money for the work that was not done. I am satisfied now.it restored my faith a little. At least the manager is honest

James J.

12/04/2020 12:00:00 SA

Very good work and technicians are very professional. They explain the problem and give you an estimate before starting. I thought their prices were on the high side so I might hesitate using their services again.

Jean L.

01/01/2020 12:00:00 SA

Everyone I dealt with at Barker and Sons was courteous, prompt, accommodating, and knowledgeable. We had a gas leak repaired on New Year's Eve (during the day). Dylan and Jeronimo repaired a 20 year old exterior corroded pipe that had prevented our gas stove from working. They were clean, efficient, and communicated what they were doing very well, documenting their work with ipad photos that were included with the final bill. They provided a better option for repair that had not been provided by another plumber. I appreciated the emphasis on a job well done. It was also reassuring that they provided a lifetime warranty on the work done. I paid for a membership...I was a little hesitant about doing so, but I've always hated dealing with plumbing issues and am optimistic that I have found plumbers I can reach out to for reliable service in the future.

Matt A.

5/21/2018

DO NOT CALL THESE IDIOTS!!

They've got great personality, but they have no clue on pricing.

Quoted $2,200 to run 12' of 3/4 gas line to our new BBQ. I asked for a breakdown of those costs, We don't price that way.

Paid their $39 service call fee. UGH!!!

Sandy P.

12/16/2021

Barker and son has great customer service. Matt Evans was the technician he was very polite and professional. He notified me when he was on the way. The job was completed quickly and clean. The price was in the average range for replacing valves.

Carrie S.

07/11/2019 12:00:00 SA

Barker & Sons sent plumber Jesse & apprentice Duncan to my house the same day I called. They were able to quickly diagnose my plumbing problem, explained my options to me (and my husband by phone) along with pricing, so we were able to make an educated decision on how to proceed. There diagnosis was accurate and they were able to resolve my problem quickly. Everyone I spoke with from Barker & Sons was professional, courteous & friendly. I recommend you call them for your plumbing needs!

sucha s.

4/14/2017

I had an Appointment today on 4/15/17 for de -scaling of my tankless water heater. I have been utilizing Barker And Sons for 10 years, and as ALWAYS they did not disappoint! Sergio was very professional and courteous on the phone, my technicians, Brian and
Van Hung Su were incredible, leaving no mess and completing the job without any issues. I will NEVER use another company. Thank you very much guys!

Sucha Singh

Michael V.

04/01/2023 12:00:00 SA

I had an issue withthe toilets being blocked in our home, which is on a septic system, where trees surround the septic. Logical reasoning says trees responsible, right?
Through their expertise, they started closer to the house because of the way the toilets acted. They used a camera & found the blockage in the pipe closer to the toilet. Once it was discovered, other problems found and the $99 went to $500, but that was understandable in the circumstances. They were professional, polite, showed camera pictures, explained everything as they went along, were careful inside and out & cleaned up after they were done.

Dee Dee H.

9/15/2019

Dylan and Kevin did excellent work! They were through in explaining everything, professional, very polite, friendly and honest. I had a slab leak and had to have 35 year old home re-piped and they got the job done quickly and efficiently. They were always on time, cleaned up throughly and went above and beyond to ensure I was satisfied with the work. The office staff was very friendly and professional as well! Highly recommend their services!

Jeff D.

03/04/2022 12:00:00 SA

The trap under the urinal was leaking in the men's restroom at my business. I called Friday 2/25. A plumber came out and replaced the trap at a cost of $600! It took him 1-1/2 hours. The next day it was leaking again. I called Monday. It took four days for a plumber to come back. I assumed it would be under warranty, but it wasn't. The Plumber that came out said there would be another charge. I asked why I am paying again for the same repair? The plumber told me the fitting on the urinal that connects to the tailpiece/ trap was broken. I told him, clearly it wasn't fixed correctly the first time, or the first Plumber caused the damage. The Plumber told me I don't know, since I wasn't here the first time. In hindsight, I see the strategy of not sending the Plumber that made the original repair. The Plumber told me it would be another $460 to make the repair again! So, after two service calls, $960, the urinal drain was repaired. Not sure if the Company is unethical, or simply lacks qualified service personnel, or a little of both. On a positive note, the second Plumber told me I have another warranty. I am sure the second warranty is as good as the first one I got! I might put them on e-Bay and see what they are worth!

Cynthia H.

3/25/2013

Couldn't be more pleased with this company!!! I live in Texas and had drainage problems with a rental in Orange, CA. I had one company come out and was told that I needed fifty feet of sewer line replaced. I then contacted Barker & Sons for a second opinion. They promptly arrived with their camera and found the root (literally) of my problem. Turns out I only needed a couple feet of the sewer line replaced. They also found a blown out pipe under my kitchen floor which required jack hammering and digging to repair. Both jobs were done in two days in a very professional manner. I would definitely use Barker & Sons again and recommend them to friends and family!!

Yette B.

5/31/2023

i just love the guys that came out to my 4 plex the knowlege was the best i ever got scott gave me all the information i needed and more..was i was told this long before i would've had a better understanding..
all hands up for scott and carlos you guys rock!!!!

Paul S.

5/14/2019

We are extremely impressed with the quality plumbing and customer service provided by the Barker and Sons employees. We have had two emergency calls and both plumbers responded quickly, diagnosed the problems and came up with options to restore our water in one case and cleaning out our sewer drain which is circuitous and difficult. Everyone was able to communicate in understandable language, were very friendly and supportive and very well trained. If you run a customer facing business you could learn a lot from this company. Five stars!

Camie W.

06/06/2018 12:00:00 SA

Nobody wants to call a plumber! However when I needed to check a leaking gas line in my back yard I called Barker & Sons. Jessie & Ernie were honest, knowledgeable and economical. Plus they are friendly as well. Since I am a disabled homeowner they told me what parts I could buy to save money. These were not the first plumbers I called. The first failed to return when they could not solve the problem. They will be the last plumbers I call! They found and fixed the problem. If I could give them ten stars I would!

Fancy L.

11/13/2021

Very honest and reliable. Highly recommend. Needed a few things fixed and it was taken care of in a very timely manner.

Long N.

10/17/2016

Sorry this was not updated earlier. Not long after my initial review, someone from the company reached out to me to apologize and made good on the whole situation.

Kristine S.

8/29/2020

Today was the 2nd time in 5 days I needed a plumber! I'm so glad for Barker and Sons to always be ready and available for me. This is the 3rd time I've used them. Today I needed a new water heater and it was able to be replaced and working today within a couple hours! Dylan has been to my home twice this past week once for a shower drain issue and today the water heater. Dylan is very helpful, kind and I am very pleased with his work, professionalism and knowledge. I would highly recommend Dylan from Barker and Sons to anyone looking for reliable plumbing help :)

C E.

09/06/2021 12:00:00 SA

Bait and switch. They are not there to repair, but rather to upsell you to buy a whole new water heater. Very lazy. I would not recommend.

Aileen P.

3/29/2022

Technician Jeff is very helpful and friendly! Inside desk gives you frequent updates regarding technician's ETA

Rosie R.

12/06/2022 12:00:00 SA

Wow! Barker and Sons Plumbing lived up to an excellent reputation of being the BEST! Thank you for assigning our plumbing Technician, Scott M. today to replace our shower valve, etc. in Huntington Beach, CA. Scott was so respectful, very knowledgeable and professional. High-five to SCOTT M. !!! He presented with a mask and covered his shoes with shoe cover slip-ons before entering my home. I truly appreciated how Scott took the time to explain the whys (kept me informed) of the type of work he was doing to complete the job (replacing my shower valve, etc.) in a timely manner and ensured I got 100% excellent service.
Also great service by the office staff in keeping me informed regarding the updates of a technician meeting the scheduled date/time. First time I use this company and I'm very impressed because of the professional work completed by your Technician, Scott M.
I highly recommend Barker and Sons Plumbing & Rooster!!! I certainly will be utilizing your company regarding any future home repairs.
Thank You! Rosie R.

Anthony E.

2/27/2016

Called another plumbing company on a recommendation from a friend and they came to the house to do a camera inspection of the sewer line and couldn't complete it. Called Barker & Sons and they sent a crew out the next day and got the job done with no problems. They even found and dug out the front clean out that the other plumber was suggesting we pay $1500 to install. Will definitely be calling them for anything else we need!

Fay W.

03/01/2019 12:00:00 SA

Used Barker and Sons Plumbing for the first time yesterday and was very impressed. Their service is top notch starting with the receptionist who took my initial call all the way through to the two service techs who completed the work. Jessie and his trainee Gabe were excellent - courteous, professional, knowledgeable and friendly.
Jessie was thorough in diagnosing the issue and providing me options. He takes pride in his trade and really enjoys what he does and it shows in both the work and the customer service.
This is a great company who provides 5 star service at a fair and reasonable price. I would not hesitate using this company again.

Lisa P.

9/13/2019

The only reason I am giving them one star is because I had to! PLEASE DO NOT GIVE THEM YOUR BUSINESS. My parents paid $24,000, yes, $24,000, to this company for work they were told they needed. After the issue STILL wasn't fixed (after already paying $24k and quoted another $6k worth of work that they were guessing may solve the problem) they had another plumber come out and tell them that besides a small pipe issue that they were charged $13,000 for, the rest of the work WAS NOT NEEDED and they were GROSSLY OVERCHARGED. They took complete advantage of my parents and the fact they know nothing about plumbing. Using a camera they showed my Dad a pipe they said had deteriorated and needed replacing. They cut through the bedroom floor and replaced a section of pipe. When the second plumber came to finish replacing pipe that Barker & Sons said they needed, he showed my Dad that the entire pipe was intact. There is sediment at the bottom of the pipe and that is what he was shown in the camera. IT WAS PERFECTLY FINE. Then, they cut through the 4 of concrete in the bedroom floor making a large whole and only replaced it with 2 of concrete!!! An earthquake could cause the hole to cave in! They tore up their porch TWICE. The first time, my Dad had already paid to have the brick work replaced as they told him the issue was resolved (and he had paid the $24k). When my Dad called, they said someone would call him back. No one ever called back. They should not be able to get away with this. My parents are just sick about it and I am livid! My Dad read their Yelp reviews before calling them out. So misleading! The least we could do is warn the next guy.

Tawny G.

5/20/2022

We had a water leak in our front yard and the office sent Parker to our home within 10 minutes. The city needed to first fix their water main so I told him he could leave and come back later, but he was instant upon staying so he could address our issue and get our water back up and running as soon as possible. Once he was able to inspect he provided a few options to fix our issue which we took some time to consider. He discussed all options with us at length, was considerate of our concerns and didn't try to push us into anything. The more we talked, the more ideas he had on different options to fix, and cost saving strategies. The next day we had him come back in the morning to fix our issue, which he was seamlessly able to do and get our water back up and running. Parker was very polite, knowledgeable and I felt like he was 100% honest with us, even when we pressed about information on competitors' pricing and quality of service. We will surely be a Barker and Sons repeat customer...though hopefully no time soon.

Joe B.

7/22/2022

In a time when everything is upside down, and inside out (like my toilet), rest assured there is hope, and serenity around the corner waiting. I had Barker & Sons perform a trenchless procedure at my home in March of 2020, and we all remember what was going on at that time now don't we? They took charge and recued the main line. The work still shines two and a half years later!

That now leads me to the reason I once again had them come out to evaluate a total failure of our toilet. The technician (Wiliam) who arrived on time, evaluated, and diagnosed the situation, had the toilet removed, extracted what looked like a three-foot-long dead animal (and smelled worse) which was a root intrusion at the flange.

Some plumbers would have seen this as an opportunity to do the up-sale Cha-Cha, but that wasn't the case here. William has a conscience along with integrity, and experience in his profession. In the end, everything that I hoped for became reality. A well-tuned toilet, a clean workspace, a final price that was less than half of all the other plumbing companies, and in under an hour to complete.

Must you wonder why I'm so happy over a toilet repair, and why I felt like a child on Christmas morning with a new choo-choo train from Santa?
Well, try living in a house of five, out of town guest, and a budget to meet and what do you get?

The Barker & Sons family sled with William at the reigns.

Thank you so very much for the happy ending!

JT

Sopida A.

8/23/2018

Great service by the guys who came out to our house. Great customer service. When the had to dig up the yard they made an effort to save my plants. When the were done they replanted my flowers. The left the porch even cleaner than when the started work on it.

Tim S.

7/19/2022

Thank goodness that they were quick because I needed their help, clean a professional, they did try to sell me anything I didn't need. My son put a small apple down the toilet and the tech was able to get it. Local and family owned, and they also gave me a call huts to make sure we are doing good

Jim P.

12/29/2018

Had a broken main on a sat right before Christmas. Pete showed up ready to work. Pete was professional, nice and he worked hard to fix what turned out be be a difficult problem to fix but Pete got it done.
Ask for Pete, you can't go wrong
Jim

Simei Y.

09/11/2020 12:00:00 SA

We called Barker & Sons for an immediate issue in our laundry/kitchen drainage, and Mario & Dominic stopped by within a couple hours on the same day. They tried to cable the line, but it wasn't working and recommended a hydrojet. The work was reasonably priced and we were able to get our issue fixed by the next morning!!! We also took advantage of a coupon on their website as well.

It was great to get such excellent and quick service in the middle of COVID. Both guys were very respectful and wore masks the whole time. We were provided text and email updates and the checkout service was quick and easy.

Tony B.

9/22/2022

Derek was awesome. On time and texted me ahead of time of his eta. Very knowledgeable. He treated my problems like they were his problems! His detective work was 'spot on'! Highly recommended!

Erin H.

10/15/2020

Highly recommend. Reached out to company for emergency water leak repair. They were very responsive and showed up quickly. They were able to make repairs quickly and put me back in service. Would use them again.

Kevin B.

7/20/2021

They did a great job installing the toilet. The technicians were friendly, and they got the job done in a timely manner. They also helped with my awareness regarding the situation around the install and made good suggestions to help guide me.

David F.

2/27/2022

We live in a condo building. The unit above had a blockage in their kitchen sink. The plumbers from Barker and Sons we're doing the work and alerted me that the blockage could eventually cause my sink to backup also They checked with me after clearing my neighbors pipes, but mine were still ok. Later, after they left, my sink started to backup. I called them and asked if they could come back. They said they would send a person out as soon ás they could. Within an hour a young man named Robert M showed up and he was very efficient. He got to work right away, and didn't take long to snake our drain and clear the blockage. He did a good piece of work and no charge to us. We had a great experience with Robert M and Barker and Sons. We will definitely call them again if we need any plumbing work. 5 - Stars!

Tyler C.

7/20/2022

Our bathtub/shower nozzle broke and we were unable to use our shower. I contacted Barker and Sons on Tuesday night and they came by Wednesday afternoon and fixed the issue within 30 minutes. Price was extremely reasonable and the Technician, Michael was great! Thanks again Barker and Sons!

Barbara P.

05/09/2022 12:00:00 SA

We called Barker and Sons when we had a slab leak last month. They came right away and gave us an estimate to entirely replace our water pipes. They were pleasant, knew what they were doing and stayed with the job until it was done. Parker, Michael, Riley, Jeff and Ryan were knowledgeable, professional and friendly. We'll call them again.

Erelvia D.

3/19/2016

What do you do when sewer water is all over your bathrooms ? I called barker and sons plumbing. They sent out frank vega . He was super professional the whole time .. He installed a clean out in the front yard and cleared our drains. Very happy with the service provided . Will use them again . Thanks barker and sons and frank vega

Thomas A.

11/12/2020 12:00:00 SA

I needed a water heater ASAP. I found Barker & Sons online listed as local and family owned. They sent Dylan. He professionally explained the repair/replacement and answered my ?'s. He returned the next day to replace the water heater. His work was thorough, clean and efficient. We now have hot water and are prepared for emergencies. Thank you Dylan.

Steve G.

3/19/2019

Mario and Frank were friendly, professional, and just nice people to work with. They worked very hard on a side yard drain clean out and they replaced a flush valve in one of my toilets. They were efficient and cleaned up everything before they left. This company uses the latest in equipment and tech. I especially appreciated a text alerting me they were on their way and they even have a link to a map so you can see how far away they are. I would definitely hire this company again for any plumbing issues.

Linda K.

12/30/2021

It was pouring rain and the water pipe to my house was broken. Danny came out, capped it off and we had water!! He was very friendly and efficient. The price was reasonable, and when the rain stops I'll have him back for an estimate on repairing the sprinkler line.

Julius S.

2/26/2021

Joshua was our tech. Honest about the price. Recommend this company for forthright estimate for work....More info to follow
Had problems with main line but they came out and fixed it, in a timely manner.
Polite and courteous

Lawrence S.

11/22/2020

They are the best! They came right away and worked hard to fix a complicated sewer problem, They kept us informed all through the project were respectful and very competent. They will be our go to plumbers for any future problems. I especially liked the fact that they are family owned and stand behind their work and took a real interest in getting our problem fixed once and for all

Don D.

1/14/2022

After getting the runaround for over two weeks from my former plumbing company I found Barker & Sons online and gave them a call. From the first point of contact through to the conclusion of the service, they were pleasant to deal with and communicated regularly about the service time and even provided tracking on the technician so I could plan their arrival. They diagnosed the issues quickly and performed top-notch repairs. It was such a relief to have reliable service and good communication. I will be using them from now on.

Steve N.

08/10/2019 12:00:00 SA

Barker Damaged my home, costing me $300 to repair.

I have a rental. It had water damage on the 1st floor from a shower leak on the 2nd floor. A Restoration company had already removed the drywall and was running industrial dryers.

I called Barker for advice on how to repair the known leak which I told them was cracked grout. They came out, turned the water on, pointing it at the cracked grout resoaking the 1st floor. This cost me an additional $300 in drying costs.

Barker investigated, claimed no fault, but offered to pay 1/2 the damage. When I asked if during their investigation did they call the tenet, they changed their mind.

How can you do an investigation without calling the person that was at the home?

What I look for in a contractor is someone who stands behind their work and when accidents happen they act in good faith to remedy the situation. That is not what I got here, Strongly do not recommend !

Mike B.

7/19/2022

Great service. Very professional. Anthony and Matt did a great job. Pricing was explained and the technician was upfront about the issue. A job well done.

N L.

01/02/2017 12:00:00 SA

We had a major water leak from the city main line to our home in May 2016. It was a disaster which which caused hundreds of gallons of water to flow from a planter on the side of our house into the street. We were frantic because the water had to be shut down at the water meter. We didn't have the tool to turn it off (which we now do - few bucks at Home Depot, totally worth the investment). We managed to manipulate a few tools in order to make it work after 15 minutes of panicking.

It was late Sunday and the day before Mother's Day. Barker and Sons was the only company that was able to come to our house. It took over a week to fix and ended with us having to plumb a new line. It was a huge job that ended up costing $5k. They used a tool that didn't require destruction of our concrete driveway or a pedestrian walkway.

Despite the steep fee, we were pleased with their service and the amount of effort they made to fix the problem. We recommend this company!

Matthew D.

05/02/2015 12:00:00 SA

I appreciated the immediate and efficient service that I received from Barker and Sons Plumbing & Rooter. I was having problems with my sewer line, getting ready to leave for vacation that week and had out of town guests staying at my house. This was a Saturday and I was leaving Sunday. I called four other plumbers and not one was available. I found Barker and Sons on-line, called and Frank was out here within the hour! He found some major problems in my sewer pipe line using a high tech sewer camera that enabled me to see exactly what was happening. Frank was able to begin the work right away. Some things came up during the week while I was gone that required some additional repairs and Frank kept me informed every step of the way. He kept my house guests informed as well. I've used many plumbers over the years but I'm very impressed with Barker and Sons Plumbing and Frank; not only with their plumbing expertise, but also their customer service. Within minutes after I hung up I received an email with a picture of the person I talked to on the phone and a picture of Frank. I'm very happy that those four other plumbers were not available. I now have a great resource for all my plumbing needs and I will be passing their name along to all of my friends.

Larry P.

5/21/2018

My bathroom sink had been clogged up pretty bad for the past 4 days. With it being our only bathroom in the house, it was becoming a major issue for us (I tried to snake it and use Drano on my own before succumbing to getting help). B&S came highly recommended to me through a trusted friend, so I gave them a call. I was surprised to be greeted by such a friendly and cheery voice on the other line. Elizabeth was awesome, clear, communicative and extremely helpful. She I got my apt. set up for first thing in the morning and even followed up during the whole process. Fast forward to the service... My plumber's name was Richard. He too was friendly, on time and very clear with his communication. I showed him the issue and he went through a couple options to tackle the problem. Within 25 minutes, he was done and the issue was solved. It was quick and painless... LOL Overall, I had a great experience using Barker & Sons this morning and would definitely use them again. I highly recommend you give them a shot at any of your plumbing issues.

Wayne P.

5/26/2023

Outstanding response time, and Carlos was excellent at describing his every action during repair of clogged main line. Excellent service. I highly recommend.

Sonal P.

02/09/2023 12:00:00 SA

Scott came out and was prompt, courteous, and very honest! He figured out that I didn't need any repair or replacement for my water valve for my washer/dryer hookup, it just needed to be adjusted. Very happy with the service from this company! I will use them again in the future for any plumbing needs! Thank you, Barker and Sons!

Julie S.

10/19/2019

Barker and sons have a great system for making appointments and notifying you before their arrival . We were able to get a same day appointment!! They are very knowledgeable and thorough and explained the problem with our reverse osmosis system . They are extremely polite and thoughtful . They fixed our problem and charged a fair price . We highly recommend them!!

Lynn H.

03/03/2020 12:00:00 SA

Yeah, they pulled a cute little bate and switch. Great customer service on initial call, set appt and rerouted my day so I could wait. Waited and waited... finally called after window. And I was told, oh yeah we've had a busy hectic day and don't have ANY eta for you. If you'd like to BUY our membership we can guarantee you a time. Hmm what was the appt window for just fun and games?! Total waste! Completely unprofessional!
** I'm not the only one read all reviews not just the happy ones
*** it appears to be a deliberate tactic

Linda M.

3/17/2023

Barker and Sons is always my go-to for plumbing issues. I always feel they are professional- respectful of property - and have knowledge necessary to get the job right the first time. Great company!

Alba L.

10/15/2021

Danny, the plumber/ technician was amazing! What a happy contagious personality he has. Always smiling and laughing. Made me feel confident and at ease. Very personable and thoroughly educated in his field. Did a wonderful job with my gas lines. Fixed the leaks in no time. I can tell he knows what he is doing. I want him to fix all the other plumbing issues in my home. Will definitely be using this company again. Recommend him to all the community. He gets five stars and a thumbs up. Way to go Danny!!

This is an update to my last review. I was so impressed with Danny's work and great attitude, that I had him return to do additional work on my plumbing/ gas pipes the next week (today). returned with his assistant, also named Danny who also had a great attitude and was friendly . In addition fixing the gas, he replaced the old toilet that was leaking with a new one. Did an awesome job. This new system saves water and is so quiet compared to the old one. I am very pleased with the work they did. They also sealed and changed the rusty gas line pipes so that they can last for a very long time. Affordable. Worth every penny. I recommend Barker & Sons Plumbing to the community. I have another project that I want done in our home and I will definitely be using Barker & Sons Plumbing. Keep up the good work guys! I can tell that you really enjoy what you do.

Vanessa E.

06/06/2019 12:00:00 SA

Excellent service provided by Cody from Barker and Sons Plumbing. He was Patrice the, resourceful and very knowledgeable about what was our shower plumbing issue was. He even went out of his wY to get parts for our shower handle that were originally missing. I would highly recommend Barker and Sons plumbing.

Nathaniel G.

5/27/2022

I truly reccomend Barker & Sons Plumbing /Rooter company for their excellent service. I felt the professional environment immediately from the time the receptionist booked my call to when James Kelley arrived.

Upon James Kelley's arrival, he was very attentive to my concern and provided a feeling of comfort when he said, Don't worry, I will not give up until, I find the root cause of the problem. In deed.
His determination and very friendly/positive attitude payed off. He was able to detect the problem and was able to solve it. At the end, he reminded me and said, As promised, I gave it my all and giving up was not a option.

James Kelley is a true professional, and I am very thankful for the service provided. I am also very thankful with Baker & Son's for being so professional.

Jen L.

7/19/2023

One of our bathrooms was having hot/cold water problems. It would be hot then within a few minutes turn cold. We have a tankless water heater. Friends told me that it was probably the shower valve cartridge but Nate from Baker and Sons came out within a day and he tested out the water in the shower and it was exactly as I expected but he also tested the sink and it was doing the same thing. So not a shower cartridge issue at all. He descaled the unit in hope that would do it (it didn't but we didn't know we should do this once a year anyways and it was needed) but he came back the next day to troubleshoot with the manufacturer about a possible fix for the unit. They suggested to clean the components and hopefully that would do it. I was crossing my fingers not to have to replace this pricey thing! So Nate did it and now it works!!! Hope to get a couple of more years from this thing but it was AMAZING to have someone not try to swindle you to buying a new unit when Nate's attentiveness to other issues would be a fix for the moment. He was very knowledgeable and friendly. I will be doing all my future home needs with plumbing and water heater issues with this honest company. A+++!!

Dulce S.

04/05/2020 12:00:00 SA

Words cannot express how happy we were with the service provided by Barker and Sons Plumbing. We had been experiencing plumbing issues for a year and a half. We utilized declogging liquids and it would help but it would take several applications to clear up issues. One night we realized after bathing our kids that the water was not draining. It slowly drained and we figured it was a one time thing. Then water started coming out of the shower in our other restroom. Panicking we went to check the restroom we had the original issue with and water was coming out from below the toilet. We immediately Googled emergency plumbing service and this company pulled up with great reviews. So we have them a shot. They showed up right on time. They even sent a text message with an image of the technician that was being dispatched. Sean assessed the situation quickly and explained the process. We had an issue with the main line. Sean along with technician's Bryce and Gabe worked efficiently and thoroughly. They would describe what they were doing and shared pictures and video images of the inside of the pipe. The teamwork between them was awesome. They arrived at 8:00am and were finished at 5:30pm. Sean mentioned he understood the urgency in getting our home up and running. Especially with the quarantine and being cooped up at home. We were quite impressed with the company and can't thank them enough for a job well done. Thank you Sean, Bryce, Gabe, and Missy for your friendliness and knowledgeable service!

M J.

3/15/2022

2nd time to use Barker and Sons and highly recommended them to my neighbors and family. Excellent customer service and very professional, polite, knowledgeable techs (Parker and Kendrick) they will go through every aspects of the cause, solutions and preventative actions in the future. I have used many plumbers before and this by far are the most reliable, honest and fair price in the area.
The first service tech, Danny was also one of the most knowledgeable and reliable. These guys are very pleasant and easy to deal with.

Jacob H.

8/28/2020

Barker and Sons, responded to an emergency call on a weekend after 4pm. My entire house was blocked up and it was a complete disaster. Anthony came out and was able to assess the situation and clear the main sewer line for my home. He was courteous, wore a mask, and was thoughtful not to make a mess in my house as he came through.

After he cleared the main line, he also was able to a do a broader diagnosis and identify a few systemic issues. He walked me though the issues, and gave me a thorough understanding of the options and the costs. I opted to go forward with the hydro-jetting, and afterwards the liner to prevent future root issues and clogs.

It took several days and required a lot of work to install the various clean outs from my home to the city sewer system. Over the course of a week, the whole team offered a very professional level of service, they clearly communicated every step of the way, confirmed their appointments, thoroughly explained everything, and gave me detail quotes.

The initial clean out was a modest $149 (which was a weekend and after hours job), the hydro jet and liner were more but the owner worked with me as best he could, and even credited the $149 against the total cost.

I strongly recommended this company and I have only great things to say about Barker & Sons, Anthony and the whole team.

Jon S.

11/12/2020 12:00:00 SA

We called Barker and Sons for our clogged kitchen drain. The technician was courteous and after running the snake once to clear the drain ($236) he said that he could not guarantee that would be a complete fix, that it could clog up again at any time, and said only if we did a hydro-jet cleaning (over $600) could he apply any sort of warranty to their work. We didn't like the fact that he would charge us for work that was not a complete fix, that couldn't be guaranteed for any length of time and he appeared to being trying to scare us into doing an additional expensive treatment, which may or may not be necessary. We are seniors and we feel that he may have been trying to take advantage of the trusting nature often attributed to those in our age group. He also tried to convince us to purchase a 3-year warranty plan for $145, which would cover inspections only. We didn't appreciate high-pressure sales tactics while we are already spending a great deal to fix the clogged drain on our limited fixed incomes. Perhaps the company should revise their approach on customer relations.

Jacqueline F.

8/21/2022

UPDATE: They also won't stop calling to harass you for posting honest reviews of their customer service. Take your hard earned money ELSEWHERE!

Rosie S.

5/21/2016

Dimenick came out and fixed my copper plumbing pinhole leak inside my wall. He was so courteous and explained every step along the way before we decided what to do next. I'd highly recommend this company and Domenick. From customer service all the way to repair a great job!

Thrasy B.

10/07/2014 12:00:00 SA

If I were reviewing strictly on being able to perform basic services I would give an extra star or two. Like many plumbers these days, Barker and Sons steer everything to their preferred fixed-price cookie-cutter solutions which I am sure they perform adequately, albeit at a rate 50% - 100% above what you can find for the same thing if you shop around a little bit. They talk a very good game though, and are quite friendly on the phone, so if that makes a difference to you you may like them. They also seem to like to bring up their church-going habits, so perhaps you'd like them for that reason. OK, those are the positives and if there were no negatives I would probably give them around three stars for that.

The negatives are: for anything that is not a cookie-cutter job, which might require actual diagnosis and thought, and a full hour of work for the hourly rate they are charging, they are absolutely not interested. They are happy to charge you $350 flat for something that takes 20 minutes, but they absolutely don't want to do an hour of work for only $150. Apparently that is just not interesting to them. And that I find completely unethical. They will always steer you to a complete replacement of whatever system you are concerned with, and seem to think completely repiping a house is a cure-all for everything. Well, of course it is, but normally you investigate a problem before recommending the most expensive solution. These people don't do that. They are happy to argue with you on the phone about why they don't need to investigate a problem...it's because they already know the solution to it without needing to look! So, let's be generous and deduct only one star for the above.

This is not the worst of it however. They spend a lot of time telling you about how their work is guaranteed and warrantied and that they are certified by xyz different manufacturers etc. I suspect they get a lot of business by being listed this way, and because of their wonderful talk about their warranties. I am here to tell you however that it is only talk. If for whatever reason you have an issue that requires you to ask them to perform warranty work, my experience was, forget it. First time they didn't show up at all. Rescheduled for five days later (I'm still friendly and understanding at that point) and the plumber who showed up wouldn't even look at the water heater or perform any tests to see why it might be malfunctioning, or even determine whether or not it was malfunctioning. He simply said he wanted to replace it and would give me a special deal of $1800 to do so. (I eventually did do this with a REPUTABLE plumber at a cost of $800, taking a full loss on the warrantied work done by Barker only a few months previous.) Anyway, the plumber went away and I called the company and discussed the warranty. Mike Barker said he would come out and look at the water heater and see what was going on and if it was a warranty issue, but that he would have to charge me $150 to do this. Great warranty! Anyway, I agreed to the charge and he was going to come the following week. But never shows. Sheesh, who do these people think they are. So I ended up finding someone else, throwing away a perfectly serviceable on-demand water heater that Barker had just completely rebuilt and warrantied, and replacing it with a conventional water heater installed by an honest plumber. Deduct the remaining star.

Finally, notice the very large number of hidden reviews for these people. That indicates that yelp has identified a pattern of shill or fake reviews of this business, indicating that they are probably trying to game the system, and that is putting it as charitably as possible. Stay away at all costs.

Mark C.

11/03/2018 12:00:00 SA

As a Landlord for the last thirteen years, I've used my fair share of plumbing companies. Barker and Sons will not be the cheapest in town but they are simply the BEST plumbing company I have ever used. Call Barker and Sons If you want the job done right, on time, with excellent customer service and quality work at a fair price.

I tried Barker and Sons for a small plumbing job previously and was very happy with that experience so when it came time to replace a 100ft plus sewer line at my parents house I knew who to call.

The employee who scheduled the estimate was very pleasant and another employee called multiple times to update me on the arrival time of their technician. She too was very pleasant and professional.

Sean arrived on time to do the initial camera inspection and was very professional. He was extremely thorough with the inspection and in explaining all my options for replacement or repair. He was very knowledgeable and did not rush or try to sell me anything. He gave me all the information needed to make an informed decision which I very much appreciated. He left his business card and said I could call him directly if needed.

I called Sean directly and he answered a few more questions I later thought of. After speaking with Sean again, I decided to book the job with Barker and Son's. Sean made all the arrangements as we discussed and came on time with his crew to start the job.

Sean and his crew were amazing! Sean was great in communicating the progress of the work and his crew were hard working and left the job site clean every day. Sean arranged the work so down time to the plumbing was minimal. Sean made sure my mom was happy with the work before he left. The work was completed on time and at the quoted price with no surprises.

I am so thankful to Sean and crew for a job well done. It's great to find professionals who take pride in their work and care about their customers.

Sherrie S.

01/04/2019 12:00:00 SA

We called due clogged drains and no use of toilets. Even the bathtub backed up! Raul arrived on time and was very friendly and professional. We have an older home that presented some issues but Raul persisted and got the job done! I honestly believe most others would have given up. We are very happy customers and will call and ask for Raul for any future plumbing needs!

Anthony V.

09/07/2021 12:00:00 SA

Everyone needs a good car mechanic and a good plumber, I think I found the plumber! This company has great customer service and hires plumbers who know their business. I never felt pressured and was always kept in the loop as to what was wrong and what my options were, never tried to upsell. After clearing the line he ran a camera down it and I was able to see the inside of the pipe, amazing! I will be using Barker & Sons for all my future plumbing needs. Derek was friendly, informative and thorough, has great customer service skills and is a real asset to this company. Highly recommend. Thank you!

Lisa W.

03/08/2014 12:00:00 SA

I needed a new water heater, pressure regulator, and variety of valves and other connections replaced and repaired. I called Barker and Sons to make an appointment, and spoke to Missy, who was very pleasant and professional. Barker and Sons was the third of my three estimates, and I was so impressed with Gabriel that I chose to go with them on the spot. Gabriel showed up right on time, their pricing was comparable with the other two estimates I received, and they were able to do the job the same day. Gabriel was professional, friendly, and very thorough in explaining what needed to be done. He was patient in answering my questions to make sure I understood. Everything went smoothly, and I was confident that he knew exactly what he was doing every step of the way. I'll be keeping these guys in my address book!

B I.

05/07/2021 12:00:00 SA

A thermocouple repair job :

Lousy installation, a piece of plastic got broken. And the pilot was installed lower then it s previous location.
Everytime the heater turns on now the heater makes a pop.
Non of these problems were present before.
Attached is a photo of the lousy job.

David Z.

1/26/2022

Very professional company. There app showed exactly where there driver was on the map to my location and delivery times.

I am satisfied with the experience I had with them and will use them again and will certainly recommend this company to others.

Mark B.

7/26/2022

Barker and Sons provided fast service and our hot water heater is running again. I would highly recommend.

Jason B.

7/25/2021

I had a water heater leak on a Saturday evening and Jeff from Barker and Sons was at the house diagnosing the problem within a half hour. We ended up replacing the water heater, something we were already planning to do. They had all of the parts in stock, so work was started at 9am the next morning (on a Sunday) and within less than 24 hours from finding the leak, we had a new system installed and running. I couldn't be happier with the work and how quickly it was done. Highly recommend this company

Shelley H.

3/14/2021

This company is the greatest! Backed up plumbing over the weekend, technician came out on Sunday afternoon and had us up and running in 30 minutes for a very reasonable price. The entire experience was a class act from booking the appointment on Friday night, multiple texts letting us know status, even a GPS so I could see the exact location of our technician. When Rich showed up, he was in full mask and shoe covers, walked us though the problem and the solution. Left everything better than when he found it and gave us his card with cell phone in case we had any issues. Plumbing problems are no fun but this was the best experience I've had with any home repair company. They have a new loyal customer!

Anna A.

8/14/2012

I am writing this review just to show the contrast between the technician from Barker and Sons, his name is Daniel, & my regular plumber.

Now, I live in a 1920-craftsman style triplex which wasn't particularly well maintained before I purchased it a year ago, so I will admit that it's not a standard situation.

Anyway, Daniel came out to look at my main pipe (water in the showers wasn't going through, rising in the first floor, rising in toilets) - which was the cause of similar issues previously.

Daniel gets a star for actually showing up on Saturday afternoon at 5 (after I called several places) & actually trying to work in 100F heat.

I showed him the main pipe access in the back of the property & he tried to snake it. Then told me it must blocked by something hard and tried to poke it...That went on for about 20-40 minutes...Then he started saying that the pipe must have collapsed and we went to the front of the property & guestimated where the pipe could have collapsed (Daniel didn't even bother looking for another pipe exit at this point)...So he tried for a little longer, gave me some shpeel about how he is trying as best as he can and I have to understand that he would of course prefer to finish the job and be enjoying his Saturday....

Now at this point all of this combo started making me suspicious. He said he has done all he could and 'How do you want to proceed'?. I said I want to call my regular plumber (who doesn't work on Saturday, unfortunately) & if he agrees with the assessment then perhaps I will contact his company to come evaluate and dig my pipes (which I would guess cost at least a couple of grand)...He turned sour and started arguing with me, 'Every plumber in town will tell you the exact same thing'...

So, I told him I would be happy to pay for the work if indeed he was correct. Called my regular plumber, he came and cleared the pipe (and a small clog in a bathroom shower pipe), everyone is happy, no digging up pipes, explained to me how the whole system works on my property (and showed another exit for the pipe), told me to expect this sort of 'solution' from most companies..and all that ...CHEAPER than the snaking fee from Barker and Sons....

Yeah, perhaps investigating the pipes would be a good thing to do in the long run.....But on a 100F Saturday night I needed a plumber who figured a way to solve my problem so me and my tenants could take showers - and that did not happen with Barker and Sons

Linda T.

1/24/2023

Barker and Son's has been a favorite plumbing repair and solutions driven to help homeowners resolve issue related to plumbing.
Very responsive, too. I went 9nl8ne to their site and chatted to request for a service call. And they answered.

I came home from work to find my bathroom at the lowest point of water system had backed up.

They had the tools to visually scope the issue within the clean out pipe which connects to the city line. What they found is a thoroughly root ridden drainage pipes which hindered the waste water and gray water to flow freely.

It was a two day resolution but I was confident of their expertise.

Cory and Scott were professional and surveyed, reviewed and gave the solution for clearing the stoppage. They also helped me replace an old faucet. Hydro jet the line and re- scope the pipe for condition of the pipe. And gave a professional assessment of the pipes condition.

I highly recommend Barker and Son's for your plumbing needs. I often recommend to my clients, other homeowners to give Barker and Son's a call.

John W.

11/03/2020 12:00:00 SA

I had a simple blockage in a shower drain. I called Barker and Sons on a Monday morning at 8AM. I was told that they could schedule service on the next day (Tuesday). I received a call at 7:58 on Tuesday and was told that the appointment was verified and that they would call me 30 minutes prior to arrival. I was called again at 10:45 and told they were finishing up their last job and that I am next on the list. At 1:45, Barker and Sons called again to check my schedule as the prior job took longer than expected. I asked what that was all about when 3 hours earlier they were finishing up the job prior to mine. I received no rational response. I was told they would be here today but they were unable to give a time estimate. Frankly I did think they were being truthful with me. However, I was also told that they understand my frustration. When they asked what they could do to remedy this problem I suggested they unclog the drain for free for wasting so much of my time. The caller said she would check with her boss. I received an additional call about 20 minutes later in which they offered to schedule the appointment TOMORROW. I cancelled the appointment and told them I would work with a company that is more professional and that does not mislead me.

Polly N.

12/30/2022

As much as nobody likes to have a plumbing issue, I always call Barker and Sons when something comes up. Tonight an awesome tech, Carlos, helped me out. He was really thorough, explained everything, and handled a few issues for me in about an hour - simple! Thanks Carlos!

Bob K.

10/04/2021 12:00:00 SA

No need to search for a plumber any more. We had a drain clog on Sunday and they were out to help within an hour. The team was efficient, friendly, knowledgeable. They cleared the stoppage and ran a camera down from the roof and found roots in the pipe. The estimate for fixing the root problem was fair as was the bill for clearing the clog...way less than others have charged in the past. You'll be glad you called Barker when you have your next problem

John G.

06/04/2017 12:00:00 SA

After reading comments from prior customers, I choose to call Barker & Sons. A live person answered the phone and arranged for service to help us with our pluming issues. No waiting for a call back from a referred plumbing company. They provided a two hour window to expect the technicians who sent me text prior to their arrival.
Ray gave me a breakdown and choices regarding the work needed. He and his partner completed the work neatly and effectively. When I had questions, Ray provided answers that made sense.
I would recommend Barker & Sons. If I (sadly) needed help in the future in regards to our plumbing, I would call again.

Libby S.

12/27/2018

A great local, family owned business in Yorba Linda. I discovered a leak and they came out same day, right away.

Scott S.

9/13/2021

Customer service was great. Service Tech Gabe was polite, professional, respectable, and very knowledgeable. Left everything cleaner than he found it. Very satisfied.

Helen C.

4/26/2021

Called a few places when I had water dripping through my ceiling but they were the only ones that seemed like they could provide a quick response. Everyone from the woman who first answered the phone to the two technicians who showed up , were so kind and professional. I especially appreciate how they take pictures as they do their work and review their findings with you via the pictures so that you can see what's going on, since pipes can be in attics and other places that are hard for us to see. This company seems very organized, professional and systematic in their approach to customer service. My technician Matt even declined a tip when I asked abt giving one because I really felt his/the company's service was amazing. Will def use them again.

Mark I.

11/28/2021

Had a ceiling leak Thanksgiving evening so called the next morning. They were very responsive and were out that afternoon. Long story short, due to complications (not caused by B&S), I needed a follow-on call the next day. I got to meet Gabe and Danny and both were very professional and pleasant. This is the first time I've used B&S and I'll definitely continue to do so.

Isabelle P.

8/23/2022

The most responsive plumber I've ever used. They explained the problem and various solutions to correct it. Gave me choices. I appreciate that. I give them 5 .

Barbara D.

03/01/2023 12:00:00 SA

we had never used barker and sons before but now we will use no one else!! excellent response time in an emergency tech cody friendly, very knowledgeable and professional. explained what we should expect during this visit and up front costs. cleaned up when he finished he made a stressful evening end with a sense of relief to have a tech come into your home, feel safe and know the integrity was there. thank you barker and sons and Cody!!!!
the Dorner's

Ben K.

12/02/2018 12:00:00 SA

Had an issue with a corroded pipe under my kitchen sink in bad shape needing replacement. I called barker and sons and they sent Raul out. He was professional and got the job done within an hour. I also really appreciated that he put on booties to make sure the house did not get dirty. I would definitely recommend this company!

Jennifer C.

05/11/2023 12:00:00 SA

James Kelley was the technician sent out he was very knowledgeable, kind, and honest. He was able to fix my problem. I would use this company moving forward again. Thanks again James

Glenn S.

9/22/2022

Yesterday my husband and I arrived home to a water leak, two as it turns out, that had required our house-sitter to turn off the water to the house. We needed help ASAP and did not hear back from plumbers we had used in the past. We looked up and called four other highly rated plumbers in our area who either didn't answer their phones or didn't have time to come right away. Then I found and called Barker and Sons. I spoke to Tina who said she would be able to get someone out that day. Within 4 minutes of hanging up I got the text that Daniel was on his way and would arrive within 30 minutes. He was so knowledgeable and professional and quoted the job right on the spot and was done within the hour. It's a long story but we had an additional, unrelated, pin hole leak that affected the garage that came to light overnight. Again, They sent Daniel back out first thing and he used listening devices to hear the exact location where water was leaking out of a tiny pinhole and hitting the drywall within the wall. He cut a small hole in the drywall and cut out the bad section of the pipe, and replaced it before I knew it. We were so relieved and had been worried it would cost a fortune but it didn't.
He stayed and answered a bunch of questions I had about installing a water softener to cut down on corrosion and what the cost might be if we wanted to replace our aging copper pipes so we don't go through this any more.
I asked him to quote it for me, which he did, and it wasn't nearly as much as I thought it would be.
We are extremely pleased, to say the least, and now we have a new plumber we can trust!

Leah C.

01/12/2021 12:00:00 SA

Had a wonderful experience with Barker and Sons Plumbing. Had to call them on Sunday and they arrived promptly. Matt was experienced and got the job done. They came out on Monday to check the line with a camera and found more blockage in the line, so they had to do additional work. Derek and Luke were fantastic and kept me informed of the work and timeline. They even went over to the neighbor's house and told them that they would be making a lot of noise since it was after 5 PM. I highly recommend Barker and Sons plumbing and will definitely give them a call in the future!!

Andy K.

03/01/2018 12:00:00 SA

Kevin has come out to my house on two separate occasions for two unrelated leaks that I have experienced, and on both occasions he was able to quickly resolve my plumbing issues. Kevin and his teammate, Patrick, were courteous and explained how the problem was caused. They also provided a detailed explanation of what work they did to fix the problem. I will continue using Barker and Sons for my plumbing needs, and I will recommend them to my family and friends.

Shahin O.

2/18/2021

We had a huge undercount porcelain kitchen triple sink. Wanted a stainless steel replacement. They sent Dylan who was very knowledgeable, friendly and good listener to our expectations. It was a difficult an all day job not to damage any cabinets or countertop. The most difficult part was cutting an extra hole in a 5 mm stainless steel sink for our water filter faucet. All done nicely by 6 pm, place was clean and everything dry when they checked on me the next. These guys are very much Recomended here.

Kathy C.

10/12/2022 12:00:00 SA

I had a good experience with Gabe, from Barker and Sons Plumbing. He was professional, knowledgeable and kept me informed as he was working on the bathroom drain and kitchen sink. This is the 2nd time I have used Barker and Sons. I am impressed with their technicians. Gabe did an awesome job today at my home.

I highly recommend Barker and Sons to anyone in need of a plumber.

E K.

07/09/2019 12:00:00 SA

Our office building was experiencing a back up in our toilet. We called for Barker and Sons for the service and they responded and scheduled to come out the same day. Orlando Guillen, our technician, seemed very knowledgeable and was very professional. After inspecting, he fully explained and showed us the evidence through camera that the main line needed to be cleaned. It was recommended to hydrojet and install a two way clean out. His working attitude gave us confidence to have him do the job on the spot. We're looking forward to a problem-free result.

Sandra W.

6/20/2016

Called mid-day, they sent Bill M. out at 3:00pm. Nice guy, very friendly and professional, and quickly took care of the problem. Will definitely use again!

Jaime C.

11/12/2021 12:00:00 SA

Excellent service!!! Everyone from the call center to the technicians to the service manager are very nice! Isaac was extremely knowledgeable and understanding. The other technicians that came out with him to help were great too and guys please forgive me for not remembering your names... I'm so sorry!! We highly recommend Baker and Sons... professional and will get the job done and do it the right way. Thank you to everyone that helped!!

Tommy H.

02/04/2011 12:00:00 SA

Great service! I had a sewage leak under my house and I sent an e-mail to them, the next day they came out and gave me a bid. Two days later the work was done. Very nice guys and they did a great job! I just found my new plumbers! I highly recommend this company.

Christopher S.

6/18/2022

Benji and team at Barker and Sons were great. I called them out to clean out my main sewer line. I ended up descaling and hydro jetting it. They were very thorough and clearly laid out all of my options. Thanks!

David L.

07/03/2021 12:00:00 SA

Not ethical. Overcharged me but didn't fix the leak and charged me again for the real leak but wouldn't admit their mistake. Also had their buddy rush mold cleaner rush by and quote me $3k to clean the mold. I had it cleaned by a handyman for $100.

Kristy S.

10/19/2013

After getting a quote from another plumber, I would say that the pricing at Barker and Sons is not competitive. Barker and Sons charged quite a bit more more for a toilet installation AND a flange removal+replacement than a nearby competitor. I won't say how much, but I wasn't happy after I talked to the other plumber. We didn't tell the other plumber how much we paid with Barker and Sons, so it was an unbiased quote.

Now, on to the service. The guy who came out was good enough. He worked quickly and did a great job with our toilets and fridge water line. However, he noticed our main water line in the garage did not have an on/off function. So if we ever had a leak, he said we wouldn't be able to shut off the water supplying the leak. We did not want that to EVER happen, so we went with his suggestion to get that on/off function added.

Everything was fine, until a few days later when that main pipe began to LEAK!! We discovered it at 9 p.m. and they couldn't come out until 10 a.m. We put a towel there since no bucket could fit below the pipe, and it still soaked completely through. The wood and drywall around the pipe also got soaked. It's been hotter, so I think it's been drying, but I don't want wood rot or mold.......

Anyway, they fixed that for free - thank goodness - but I'm still disappointed that the leak happened in the first place. The guy who came out said that it wasn't soldered well enough the first time, so apparently the work is at times shoddy with Barker and Sons.

I wouldn't say they were bad, but for what we paid, I expected excellent work. Based on the shoddy soldering AND the price, I won't be hiring them again for my plumbing needs.

Dave A.

5/25/2011

Every couple of years my kitchen sink gets clogged and I need to call someone out. I usually get the huge upsell on what I can do to prevent this from happening, which I did try one time and had the same clogged up results. Will came out and cleared the drain quickly and did not harp on the benefits of this or that extra service. It was very simple and he was a very nice and professional guy that did give me some tips on how to keep it from clogging up in the future. I found them on Yelp and picked them and can honestly say they were a good choice, and I would not hesitate to call them again. One other note, they gave me an hour window in which they would show up and actually showed up at the beginning of the hour. Thanks!

Happy In HB L.

5/26/2020

We finally found a trustworthy ,honest, reliable good pricing plumber. We obtained several quotes prior to finding Barker and Sons Plumbing. We were so happy with the service received!! We asked for several business cards to pass around friends and family. Thank you again Zach. Great service and pricing!!
We now have a Plumber to call. With these older homes you need one. Mario came out today to camera line and he was very thorough. Thank you Barker & Sons

Darcy L.

07/03/2022 12:00:00 SA

Our plumber wasn't available and we searched and used them the first time. The technician Esteban is really friendly and professional. We really appreciated it. He came as soon as he could. He fixed as much as he could for today so we could at least use the toilet and wait for another check up tmw. :)

Chris S.

4/19/2021

Very pleased with the service we received in fixing our toilet. Matt did a great job!

Deidre M.

2/13/2023

This is our third time having Barker and Sons to our house. Every time the technicians have entered our home, they are extremely clean, confident and competent. They are thorough and explain every step of their process with pictures for you to see. Pricing is extremely fair for having someone you feel comfortable with and fixes your issues. I would HIGHLY RECOMMEND to everyone!!
Deedee

Christopher S.

09/02/2022 12:00:00 SA

We called them out for a couple issues. One was going to be too expensive, so we decided to go with someone else for that job, and the crew was gracious about it. I did have them do the other repair, and they got the job done quickly. It seemed a tad expensive but was happy to not attempt the repair myself. Only four stars just because of the price but I liked the guys, and they were very flexible.

Dennis O.

05/07/2017 12:00:00 SA

Ray has been so helpful the past couple of weeks. Each time he has come out, whether to replace a water softening system or repair a leaky shower/tub valve, the job is done right and the issue is resolved. He is on time, professional, and knowledgeable about what he is doing. The work area is always left cleaner than when he arrived. What a pleasure to call someone and have the job done right the first time!

Hanna L.

7/29/2021

We needed to change out the cartridge on our bath tub faucet. After wrestling with it for hours, we gave up and called for professional help. So glad we did. Even though they were busy and couldnt come right away, they kept checking on us, texting us every couple hours until our professional plumber Moses arrived. I would say his service and work was superb!! So good! We are so relieved it is all resolved. I would recommend them to anyone.

Liz O.

1/13/2021

This is a month overdue, but I wanted to give a shout out to both Jesse R. and Dominic G. for being awesome last month when they replaced the hot and cold water faucet spigots for my washer. The spigots were rusted and worn out after years of use, and also badly leaking (see the before pic).

Jesse and Dominic were both professional, friendly, personable, quick, and highly communicative, which I really appreciated. They both wore both booties (shoe covers) and masks, which is great since it saved me from supplying them with booties from my personal stash.

Before they started work, Jesse provided an estimate to replace the parts. It was reasonably priced compared to other plumbing companies I had contacted. (Disclaimer: my landlord paid for the bill, but she also received a 10% senior citizen discount, which is a good discount for older folks who are on limited income.)

When Jesse realized that he didn't have the replacement parts in his van, he told me that he'd have to go pick up parts from a nearby plumbing supply parts company. He kept me updated the entire time, and gave me estimates on when he'd be back. When he came back, he gave me an estimate that it would take 30 minutes to replace the parts. I think it took him less than 30 minutes. Before he left, he even had me test out the washer to ensure that the spigots were working correctly and that he had installed the hot and cold water lines correctly (see the after pic; it's so shiny and new and WORKS without leaks!!!). I really love the thoroughness and attention to detail!!

I have a lot of other positive things to say about this company in addition to raving about Jess and Dominic. Leah/Leila (?) was also great too. Before assigning the job to Jesse and Dominic, she kept me updated on the status. It must be a company value to be highly communicative with customers, which is great!!!

In addition to getting calls and text updates for the job (when the plumbers were estimated to arrive), I also received a text notification with a tracking link (kinda like how Amazon sends you a text with a link to track the driver) as well as actual photos of Jesse and Dominic for identification purposes, so these little details really make Barker and Sons stand above the rest of their competitors. I would definitely recommend this company to anyone who needs plumbing work!!!

David H.

6/13/2021

All good just a little more than what I expect 350 for refreshing service and also the guy that came didn't wear mask while he is working. For service and water heater work perfect.

Michael M.

01/04/2023 12:00:00 SA

Problem solved. Technician Scott was both friendly and knowledgeable on the Problem and cause. Although he didn't have the part needed, he said it was a easy fix and it was available at the Home Depot. He explained what needed to be done. Problem fixed. I have use Barker & Sons three times in the past and they never disappoint. My go to plumber.

Sharon L.

7/30/2022

Great service and friendly staff. Worked on two toilets for me. Part had to be ordered but it came in a couple days. Service guy was polite, helpful and competent.

Archergirl T.

3/28/2016

We called to set up an appointment to request an estimate for a leaking sewer pipe under the house. The female who answered the call was very courteous. We were setting up the appointment and she went over the terms. When she got to the part where they charged a service fee that would be applied to the cost of the repair IF we chose to hire them to do the work. Mind you, they were our first call for an estimate. I can't see paying for an estimate. If I paid 3 plumbing companies an estimate fee, I would be out money. I am sorry but, charging a fee for an estimate is like going to a fast food place and they have a tip jar at the counter. My family has owned a roofing company for more than 40 years and I can say, we never charge a fee to come and give an estimate. Not good business in my opinion. It kind of is forcing you to choose them to do the work. I am giving them 2 stars based off the service fee they want to charge me and they would have been my first estimate.

Jay K.

06/05/2023 12:00:00 SA

We changed from a tank water heater to a tankless. The installation was very good and the technicians were very accommodating. However we still do not get hot water on demand. It still takes a couple of minutes to get hot water to the closest faucet. They said to give it a week and they would come back to make adjustments. And yes it was very expensive to get done.

E F.

6/20/2019

We have an upstairs bathroom double vanity sinks clogged for months. A while back I hurt my knee so I cannot do much about it. I called more than 3 plumbers with good reviews on yelp and they are either too busy to come or charges $$. Googled and found this company which offer a coupon price ($99) to clear drain clog but charge $39 to get an estimate. I didn't know about the estimate charge until I called to schedule the appointment. The lady told me at the end with an oh by the way tone. At that time I thought I would have them do it because it seems like a good company with 200+ 4 stars review on yelp. plus it's just clogged sinks, no big deal and the $39 will pay towards the final cost...

Their technician came out within an hour, they texted me and said he was on his way. He was polite and seeing that I have a injured knee with a brace, he offered to help move one of my trash can back to the yard because it was blocking his truck door. He checked the clean-outs at the backyard, got his tools box, put on shoe pockets when going upstairs, did 10 minutes work with the snake tool, could not get it to go down the vertical pipe and said he recommend opening the drywall, cutting the pipe in order to clear the clog, he will reconnect the pipe afterwards and install a clean-out for future service use. He then called his office and the estimate came back for a shocking $975. I said the estimate is way too high than what I expected and I need to reconsider, so I paid him the $39 for the service call and decide to send request for quote on yelp. I got a reasonable quote from another company within an hour, I scheduled them to come out the next morning and their technician cleared the clog within 40 minutes without opening the drywall, for $155.

I have 2 honest logical opinions regarding Barker and Sons Plumbing:
1st - they may be a big or even good plumbing company (as you can see in 220 4-stars reviews), but they didn't train their technician well. Perhaps they saw my drain clog as a small job, so they send someone young, polite, inexperience and lack of basic plumbing skill for such tasks (e.g. he didn't use a drop-head on the snake or bend the snake head to fish for the vertical downward pipe). or

2nd - they may be a big or even good plumbing company, but they use a wrong marketing strategy. They want to offer a discounted price in order to be compatible in price with other plumbers (who give free on-site estimates and charges much more reasonable). However, they need to make up their lost somehow. So, for a small job that would take some labors/skill but may not be able to cover their cost to send 1 guy in for an hour (remember I used a discount coupon?), they tried to do extra work on a small job than they need to.

oh, and the invoice they send me showed that I paid $0.-, however the estimate they send me showed that they would charge me $39 for the service call. So it's questionable whether the company actually received the $39 cash that I paid to their technician or whether the company will file correct amount for the company's tax income...(I don't know how to attached a photo with the review, so I cannot show the estimate and invoice, however the job# is 61089, I would appreciate the company send me a corrected amount of invoice and receipt)

The technician was very friendly and has good service attitude, but he needs good plumbing skill training. 1 star is for his kindness in moving my trash can.

Richard P.

9/15/2021

Matt was amazing, knowledgeable, responsive and fixed our slab leak. He made a bad situation turn into a good experience even though we had to deal with the leak. I would highly recommend this company and of course ask for Matt.

Becky B.

09/07/2018 12:00:00 SA

The employees here are very nice! The prices on the other hand tend to be on the higher range.

Donald D.

02/04/2022 12:00:00 SA

Gabriel was fabulous! The whole team at Barker is courteous, and responsive. Gabriel was very professional, efficient and gave me all the options. Super job!

Alyssa H.

6/21/2021

Baker and Sons did an excellent job yesterday. Our house flooded late on Sunday night (also Father's Day) and they were able to quickly get to our house to fix it. Derek was the technician to arrive and he was informative and helpful. Would recommend them.

David B.

9/20/2017

I only use Barker and Sons for my plumbing services. I always ask for Missy when I call. She is awesome! Super nice, understanding and sends out the right tech for the job. I've never had a problem with them. Always on time and get whatever I need done quickly. I LIKE THAT! I joined there member program which saves me 15% everytime right ofc the top. I LIKE THAT TOO! I would give these guys an A+++

Mike S.

3/31/2023

I appreciate that the company was able to send out a tech rather quickly. Samuel arrived and assessed the job. He gave me a price to unclog a shower/tub that seemed very high. I've had the same job done twice, and it cost significantly less money. Samuel knocked a few bucks off the price and I agreed to gave the work done. What was I going to do?

Samuel was great. Efficient, clean, a good communicator. I appreciate his work and the overall ease of the whole process, from phone call to completion.

Still, the price was much higher than I've paid before. I will probably not return to this company.

Ben E.

6/28/2022

Great service and follow up.
Shortly after my confirmation call in the AM, I got a text stating that my tech would be out to my place. Responsive service from the get-go. Initial call, scheduling and service visit were all smooth. Ryan my tech, was great and worked to resolve my clog. Definitely give them a call!

Rob P.

10/18/2017

I called Barker and Sons for a few backed up sinks on their 24/hr service and couldn't be happier with the service.
Ray the tech and his apprentice were prompt, thorough and professional.
What else can I say.... contractors as of late are just not what our grandfathers were, these guys fill their shoes well and would make them all proud of their conduct.
Thank You Mike,
Ray and the guys represent your company with the utmost respect.

Jonny G.

03/04/2022 12:00:00 SA

DO NOT USE THESE GUYS!!! And if you do need to use them, do your research first. We called them in for a simple supply line leak in a bathroom sink. While in the house the plumber, Jeff, pressed my wife (who has no plumbing knowledge) on other things that need to be fixed. Many of the items weren't necessary and over priced but what really proved that they value immediate profit over commitment to long term customers is when he charger her $100 to replace a toilet tank flapper. That's $100 for a part that costs $3.28 on Amazon and takes less than 5 minutes to install with no tools. These guys are predatory and took advantage of her ignorance. STAY AWAY!

Monica R.

5/31/2021

On Memorial Day, Jeff and Eddie, Barker and Sons Plumbing Technicians, came within minutes to help me with my shutoff valve. I was very impressed by their professionalism and knowledge. They also gave me great tips so that I don't have plumbing issues in the future. I strongly recommend without any reservations that you call Barker and Sons Plumbing for all your plumbing needs.

Zelda H.

11/14/2017

I called up in the morning for our business men's bathroom and they were here by noon. He came in gave us an estimate, we agreed and the job was done efficiently. Thank you for your prompt service.

M2 Displays Inc
Zelda Haro

Tim L.

4/15/2016

Barker & Sons is always there when you need them. They are professional & courteous. Johnny was exceptional! He was responsive and explained what he was doing and why. I highly recommend them.

Signe K.

2/23/2022

They have excellent plumbers and are very responsive. They kept me in the loop the whole time as to their arrival. Didn't have to wait all day waiting. Highly recommend Jesse!

Sharon C.

3/26/2023

Highly recommend. When dealing with a plumbing issue.. you want the best and that's what you get with Carlos at Barker and Sons plumbing.

Michael H.

7/25/2019

This is second time I have used Barker and Sons service. They provide a fast response. They are not just offered an excellent professional service. I also impressed by their management system which made the job process so simple and easy. I definitely will recommend Barker and Sons to all my friends.

Scott M.

03/10/2018 12:00:00 SA

City fixed the issue!!! No charge to me. I almost paid $15k to Barker for a city issue - oh my.

Catherine V.

11/30/2022

We have used Barker and Sons several times and every time it was five star service. We have an old house with different problems, but every time the issue was repaired and the price was reasonable. The text updates are great too, even sending a picture of the technician when they're on the way! I highly recommend them!

Ed L.

09/03/2020 12:00:00 SA

Missy the scheduler was very courteous in the phone; I could tell this was a good company. Shawn came out and deserves 5 stars for his courtesy, professionalism and knowledge. He seems very loyal to both his customers and to the company he works for. He was on time for the appointment, did a thorough evaluation and made proper recommendations. From talking to Missy in the phone and from meeting Shawn, I would highly recommend this company.

Setareh F.

7/18/2022

Im glad I found them.They are honest and quick.
I definitely recommend Barker and Sons Plumbing to you guys.

Christine N.

08/02/2022 12:00:00 SA

Our shower faucet decided to fail on us right before bed. I searched online for reputable plumbers and came across Barker and Sons. I put in a request for quote and received a call right away from customer support. Gabriel came out with his trainee and fixed our faucet issue in a jiff. They were very courteous, came prepared, and were knowledgeable. Definitely will use them again for any of my pipe repair or plumbing needs. Great job all around!

Christina C.

12/16/2020

Richard Infante repaired a leaking shower cartridge for us. After being told by another plumber we would need to demo the wall to repair cartridge we called Barker and Sons Plumbing. Richard was professional,thorough, neat and followed all COVID-19 protocols while completing the job. We would recommend Richard Infante and Barker and Sons. We are very satisfied customers.

Casey C.

5/26/2021

I have used Barker and Sons a couple times now. Always courteous and knowledgable. Rich and Eddie gave me the facts I needed on my water heater replacement and an hour later they were back from the shop with a new one (and the needed parts) for the install. All said, total 4 hours from first visit/assessment thru hot water running in the house via new water heater! Great job!

Jami L.

12/20/2022

James and William came out to our house to repair an ailing water heater. A cold holiday weather disaster. They were very professional and pointed out 3 leaks in water and gas lines. So pleased that they have quick and left the area better than it was.

This company and especially James and William come highly recommended. Keeping their card on our refrigerator for any plumbing or rooting needs. Looking forward to a warm bath tonight.

Richard K.

5/22/2020

We had a problem with our Toto Washlet so I looked online and was led to Barker and Sons and it was the luckiest search I have ever had. Jesse and his apprentice Carlos were prompt, extremely courteous, and very knowledgeable. They fixed the problem but we decided to upgrade and the old toilet was removed and the new one in and working well before the end of the same day. I would highly recommend them.

Jose T.

8/22/2022

You know I am very patient but when I fill out a request for the owner to reach out and we are two weeks now. I am not happy with the service and not the price I paid for a simple pipe that was less than $10. I was told it was goi g to be a $100 and then somehow become $250. This is the biggest rip off and I will move forward in whatever necessary steps to resolve this.

David M.

12/21/2020

Came out same day. Identified a broken pipe and plan to fix it and got the plumbing working in the interim. Plumber was experienced and great to work with.

Kathy W.

7/24/2019

What a way to find a plumber! I was desperate, my wash machine I thought went out. Maytag came out and said no, its the pipe behind it. There was water going everywhere in my garage from under my wash machine though. So, we needed a plumber. Mine couldn't get here until Saturday. As I was driving down the street from the grocery store, in my neighborhood was a Barker & Sons truck. I called the number and what a blessing. I explained my situation and within 2 hours they were out. Thank you Sean and his assistant for getting me back to getting my laundry done. They are so polite and knowledgeable, we were thankful they came into our life. Our new plummers. Call them when you have a problem, you won't be disappointed.

Tony M.

1/26/2023

Great Company! I highly recommend using Barker and Sons. Samuel did a great Job! All there employees are always very knowledgeable and do great work!

Dave D.

11/10/2021 12:00:00 SA

Great people from the initial call and all the way to the end of the task at hand. I'll never use anybody else! These guys care and make sure things get done right. No attitude and they don't make you feel stupid. We hire the pros for a reason. The initial girls at the call center are so nice and make you feel comfortable right away. Customer service these days kinda sucks, but not with Barker and Sons !

Kellie M.

3/23/2023

Our water heater went out last night so we called Barker and Sons first thing this morning. Spoke with Elizabeth who was very helpful and told us that she would call us back for an appointment time. She called back in less than 5 minutes to tell us help was on the way. Nate arrived within a half hour, assessed the repair and gave us the total estimate. Within 2 1/2 hours we had a new water heater! Service was great! Nate was organized, friendly and efficient. Even our dogs liked him!! Highly recommend Barker and Sons if you need something done right, right now.

Wendy R.

11/12/2016 12:00:00 SA

I called Barker and Sons this afternoon when I found my shower not having hot water. We had an appointment for Sunday, but they called back and were able to fit me in same day. Bill M was the technician sent. He was very kind, efficient & did a great job. I'll definitely call this company again for any future issues.

Nolan N.

03/03/2021 12:00:00 SA

Dylan and Nathan did an awesome job replacing my water heater and updating the bathroom tub. Very professional and even went above and beyond by working in the rain and mopping the floors.

Michael H.

07/06/2020 12:00:00 SA

We narrowed our search for a plumber down to Barker & Sons another local A recommended company. Barker & Sons has a fee of $39.00 to provide an on site visit in order to provide a bid. The $39. would be applied to cost of the project if they were given the job. For this reason we selected another plumber to do the project.

Brian K.

12/22/2021

Big thank you to technician Danny for doing a solid job with the expansion tank replacement. The cost was a bit pricey but the professionalism on the part of the dispatcher and technician was well appreciated. We ended up not getting hot water after the tank was initially replaced but they fixed it the very next morning and waived the discharge fee. We will definitely be returning if future plumbing issues arise!

Vanessa L.

07/12/2015 12:00:00 SA

Barker and Sons Plumbing & Rooter is outstanding ! I love this plumbing company. Very efficient and professional with great quality work, attitude, and expertise. When we had trouble with a sewage backup in our house, my normal plumber could not handle the job and referred me to Barker and Sons. He specifically recommended them and told me not to mess around with any other companies, so it seems like Barker and Sons is the plumber's plumber! Missy took my original call with a smile in her voice. She kept me informed prior to the arrival of our plumber and followed up to see if I had a pleasant service experience.We had a coupling from the house to the sewer lateral clogged with roots somehow entering through coupling points and growing within the sewer cleanout section of the pipe. They used their sewer video camera from the main sewer at the street and back up to the house to discovered the problem. It gave me total peace of mind to see the video during the problem and the end result which was perfect. This company is very professional and even wore covers over there shoes. Frank was very knowledgable, kind, answered all my many questions and explained everything well. His assistant was helpful too. I would highly recommend this company.

Chris P.

05/04/2023 12:00:00 SA

I waited all day and when they showed up at 7:45 at night the plumber said he was not able to do the job.. the job was to snake out a 1.5 inch line.... very easy... I'm guessing the plumber was inexperienced and new... bad service... I won't use Barker again...

Sara Ellen V.

3/14/2014

They were fantastic.

When I called the woman who answered the phone had an amazing demeanor and was very polite. They were able to get someone over to my house right away, but as I was heading to work they said they could be there first thing in the morning. She even called me about 15 minutes before he showed to give me a heads up he was on his way.

The gentleman who came was punctual and polite (and easy on the eyes too ladies.) He was really informative and quick in service. He was in and out in maybe 30 minutes. He also addressed some other plumbing issues I may encounter soon, but never once did I feel pushed for a sale, it was just honest, polite, knowledge he was sharing.

I will definitely be using their services for future plumbing needs. Perhaps their prices aren't competitive, but the service was worth it.

***UPDATE***
I changed my rating from 5 stars to 3 stars because they forgot to charge me for 3 MONTHS. I'm not going to lie, I'm partially to blame (I thought maybe the young man thought I was cute so opted no to charge me for my minimal fix, in hindsight I should have probably checked...). So 3 months after the fact I get hit with the charge and overdraft fees. Turns out they had 'misplaced' my paperwork and just decided then to charge me. A little communication would have been nice... Oh well, we live and learn. Good looks and charm only go so far
¯\_(ツ)_/¯

Celeste W.

6/24/2022

We had a gusher of a water main leak and Gabe came out on a Sunday morning (Father's Day) to evaluate. It took them a few days to fix it with obstacles like hard Yorba Linda dirt and rock, periodic torrential rain, and equipment malfunctions. Through it all, Gabe and his crew worked really hard to get our job done correctly and water back to the house as soon as possible. He kept us informed of the progress each step of the way and provided ample documentation. They arrived promptly and did what they said they were going to do often staying late just to do it. They were polite, respectful, friendly, and worked diligently. They cleaned up each day and you could hardly tell we had the disaster of a main water leak when they finally left. Thank you Gabe!!

Michael F.

8/20/2022

Thorough, professional and friendly. Piotr is knowledgeable Las he explained exactly what we could expect from two new water systems for our home. We've dealt with a few plumbers over the last year and this was by far a refreshing experience.

Erin R.

12/08/2016 12:00:00 SA

Response was very prompt and everyone I interacted with was very nice and professional. Missy was great over the phone to schedule the appointment and Kevin was a great technician. I felt like they listened to me and were there to solve my problems. Costs were all upfront and no surprises. I would definitely call them again for any plumbing issues or questions.

Michael A.

6/22/2021

Orlando and Robert came out to fix an issue with our washer/dryer gas and water lines, and redo some prior shoddy work on a natural gas line in our backyard. They were both excellent technicians, highly recommended!

Julie Y.

7/22/2020

A top rated service! Thank you Orlando Guillen and crew for providing excellent work. Everything was done professionally and we are very very happy. We would definitely recommend this company to our friends and families. Thank you so much for your excellent work and great customer service.

Sean D.

1/19/2022

Toilet was clogged. Tech diagnosed the problem quickly and turned out to be a bigger problem that he identified. No pressure to go with them. Price was reasonable. He had to actually remove toilet in this case to get to the problem. Everything was clean and tidy when tech was done. Price was great and would recommend them anytime.

Richard R.

01/05/2023 12:00:00 SA

Derek came out and took the time to thoroughly investigate and explain our plumbing situation. He was extremely knowledgeable, patient, and friendly. He offered us multiple options and didn't try to pressure us into anything. He was a genuinely good guy representing an amazing company. I will definitely be calling Barker & Sons back for future plumbing needs.

Bob G.

3/23/2015

On 3-19-15 The owner of Barker & Sons called me and indicated he'd read my review and asked me if I did not feel as though I received value for my payment. I repeated my complaint and he agreed to send my check back for the full amount.

While I wasn't pleased with my initial experience, Barker & Sons made it right and that should be noted. I believe that most companies probably would have apologized, but not necessarily put their money where their mouth is, and offered a full refund to ensure my satisfaction.

Today, 3-23-15, the check arrived as promised. For this, I am updating my review and they get four stars for customer service and for being honest and ethical.

Jeff S.

01/11/2020 12:00:00 SA

These guys are a joke. Made the appointment earlier this week for Saturday to have them test the water softener. They told me between 12-3 and finally showed up at 6:45 and didn't even bring a test kit to test the water. Don't waste your $$$ on their membership and when they say 24/7 it's just a voicemail or a text so if you have an emergency well you are on your own or until they get back to you.

Eric L.

05/10/2019 12:00:00 SA

STAY AWAY!!! My home was built 2016, so my tankless water heater just had only been used for three years....
Six months and two weeks ago, my water heater didn't work properly and started to show code 11. This is when I did some research online regarding this code 11.

I called this company and they came out to take a look. The technician did not do any inspection. He just opened the front panel and told me maintenance needs to be done(cleaning, flushing or descaling). This is when he quoted me a ridiculous price $700 for doing maintenance. He said it's because the unit has not ever done any maintenance before and it was this would be the first time to do it.... I was like are you crazy? But at the end I just let him to do it cuz didn't want to wait another few days for me to contact another company to send a technician come out to fix it. I just wanted hot water right away for my family. If they can do the job right and make sure the unit works, then that's fine.

Last week, the unit had the same issue again. I called this company again. At the beginning, they said for a technician to come out it will be another $99. After few minutes conversation, the lady over the phone said she needs to ask the manager to do something about this additional charge. Finally, the manager waived the fee for me, which I really appreciate. So the technician came out next day. Here's where the funny story started.

He showed up, and we had short conversation. I told him that the unit showing code 11 again. He was giving the solutions, options, and the prices without touching the unit or doing any inspection. WOW! That's how they do the business. Let me break down the options and price that he offered me.

1. Do the maintenance again for another $700. And told me probably need to do it every six months.
2. Installed a descaling unit for $2600 something plus the maintenance $700.
3. Change another new water heater for $????? (He didn't give me the price right away)

This time I became smart.... lol.... I said please email me all the pricing and the options. Let me think about it. Guess what, I haven't received that email till now.
After that technician left, I found another company and got a quote for descaling and just $150.

So everyone please be smart! Don't be like me. I already paid the price. So..... Just STAY AWAY. Don't let these people cheat you out of your money.

David P.

10/20/2018

Not my first use of Barker & Sons Plumbing, but is my first review. The reason I have in the past and will call them again as needed is their customer service, timeliness, skill and professionalism. It starts with the friendly and very competent people who answer the phones, set up the appointment and let you know who will be doing the job (Kevin most recently), and follow up post appointment. Then there is the text message reiterating all that including a picture of the service person coming, a map pinpointing where he is at the moment and estimated drive time! When the service person comes to the door, I already know his name and what he looks like. Before he entered the house he put on disposable booties (yes booties)! My issue was relatively simple but Kevin took the time to explain fully what he was going to do and then went about fixing my problem. Kevin was not an anomaly, everyone I have met and/or talked to at Barker & Son's was very personable, knowledgeable and conscientious. This is a first rate organization and I highly recommend it!

Michael W.

02/03/2022 12:00:00 SA

There was brown water and rust flakes coming out of one of our bathtub faucets. We had another big name plumbing company come out who just looked at the faucet and suggested a filter, which didn't make much sense to me. Barker and Sons came out and did a more comprehensive investigation and found the small length of galvanized pipe the remolding contractor used in the new spout was the issue. Now only clear water! Awesome company, I would highly recommend them.

Mason W.

6/18/2019

We recently used Barker and Sons for a severe toilet clog (Our 2 y/o daughter threw 5 giant seashells down the toilet and then our 5 y/o son helped her out by using the toilet after and flushing it.). We were staying at family's house on vacation and needed it taken care of ASAP! They were a LIFESAVER! They answered promptly and had an AMAZING Service Pro, Kevin, out to our house within 2 hours! Kevin, was very polite and efficient and went ABOVE & BEYOND what was required of him. He even cleaned everything spotless after including the decorative seashells after performing a reset and fishing them out. Then, when we discovered one more had been stuck in there, Kevin came back on a courtesy call and was able to recover the last one! We will use them for ALL future plumbing issue and HIGHLY suggest everyone else does too -- And ask for KEVIN!

Fred T.

12/16/2020

My home has it's plumbing (natural gas, sewer, water) through a slab foundation. I had a natural gas slab leak. I contacted Barker & Sons and they sent Frank to provide me with an estimate for the work. The estimate was competitive and they were able to schedule me for next day service using Corrugated Stainless Steel Tubing (CSST) rather than traditional black pipe. The work was performed diligently, professionally, and up to code. Frank and his team (Matt and Thomas) finished the work in half a day.

I had a problem with one of my gas appliances and Isaac & Matt came by to inspect it. They were very methodical and thorough.

I appreciated that everyone wore masks and respected social distance on each visit.

Nicole G.

1/18/2023

HIGHLY RECOMMEND BARKER & SONS!!

Called early morning because I needed help with my shower that wouldn't shut off. Benito came within the hour, identified the issue, and gave me all of my options with pricing for the repair. He was kind enough to walk me through and show me how to shut off my water main, gas main, and water going to my water heater in case i ever had another issue. When he came back to install the new parts for my shower, I asked for an estimate on a sewer main repair and a gas line replacement. He was so patient talking me through each process, answering all of my questions, and giving me pricing on each job. Benito is my go-to guy! When we got a notice from the gas company that we needed to repair our gas line ASAP, Benito came through again same day (on a Friday night) to get all the paper work done so that they could start the job ASAP the following week.

We just had Cameron and Alex here to replace our gas line and we couldn't be happier with the install! They are both so friendly and did such a fast and thorough job. They kept us informed throughout the process, took the time to teach me about our new earthquake valve and how to turn our water heater back on, made sure everything was working properly, and cleaned everything up as if they were never even here. Seriously was impressed that it didn't even look like our yard was dug up at all!

We will definitely have them back to do our sewer line repair. Can't recommend Barker & Sons enough!

John R.

12/06/2020 12:00:00 SA

If you enjoy a circus, and want to have clowns come to your house and put on a show, then call these people.
Just be forewarned that they charge more than double what real plumbers charge, and will try and sell you crap you absolutely don't need.
And lie straight to your face about it.
They assume that you are totally clueless, after putting on a fake-friend act that would make a used car salesman blush.
I had never heard of these clowns before, but one of the tenants of one of my houses scheduled them, and I wasn't feeling well enough to go there myself, like I usually do.
I've been taking care of all plumbing etc. needs for several houses I rent out, for 30 years, and this was nothing special.
Just a slow toilet.
MUCH to my suprise, these scammers wanted a credit card card up front before even arriving. Obviously because they have had much experience with customers refusing to pay their scam prices. If I was feeling better, that would have been the end of it. NEVER, EVER give out your credit card info to these or any other service clowns. Just hang up and call an honest place, and use more common sense than I did.
I repeat, HANG UP ON THESE CLOWNS, or any other garbage fake scammers that try to steal your credit card information over the phone.
So anyway the first guy that showed up had no idea what he was doing, and tried to sell me a new toilet, even though there was absolutely nothing wrong with mine, and it had nothing whatsoever to do with the problem. Nothing.
I'm honestly not sure If the guy is a thief, or just incompetent, but since he wanted to sell me a cheap, $100 retail toilet for $565, I'm just glad I knew better than to believe the guy.
I ended up having to explain to him what was wrong, over the phone, and he fixed it. But not before having another, more senior clown come bail him out.
So anyway, I ended up getting the job done for them, and paid three times what it was worth.
Notice there are a fair amount of reviews like this, the real ones. You have been warned.

Cynthia S.

7/14/2021

Very disappointed. They charged us over $500.00 to install a garbage disposal that took them 30 minutes. That cost did not include the garbage disposal. We called the office to speak with a manager, never received a call back. We wanted to have a long term relationship with a company but apparently they are not interested in repeat business.

Dana T.

12/09/2015 12:00:00 SA

I received 2 quotes from them that was very high for the amount of work being done. The first quote was over $700 - very few materials. I asked the tech how long he thought it would take to complete the work and he said about 2 hours. This breaks down to over $300 per hour. The second quote was for roughly $550 - which he said he was giving me a deal on. This required a $50 to $120 part and 2 added solder connections in addition to the first quote. I estimate the second quote to take 15 minutes to a half an hour to complete - breaking down to about +$600 per hour. The tech pulled tools from his truck confident he had the work, and I sent him away. The 2 quotes combined were about $1300, for maybe $150 in parts +2.5 hours of labor. I called another plumber out and received a quote for $750 for the same work.

Barker and Sons has a price book they follow instead of quoting actual time and material (scam rates - used to capture people with emergency needs). Do yourself a favor and obtain at least 2 quotes before having any work done.

E B.

03/01/2023 12:00:00 SA

Just an update. After a week and speaking to the owner they did come out and make things right. James was our technician the second time. He came back twice and repaired our water heater and did some general maintenance. Great guy and everything is working fine now.

Mohan P.

05/06/2015 12:00:00 SA

They did a great job! Friendly, on time and very professional. This was a slightly complicated job as it involved taking out a cabinet and then plumbing for a new dishwasher and installing it. Thank you!

Hai V.

09/05/2019 12:00:00 SA

Fast response. Overstated hour needed for repairing to charge more. Can get the job done.

Mike D.

06/10/2023 12:00:00 SA

I had a problem with my drain which had backed up and caused my toilet to overflow. I called Barker and sons and they were literally in my house working within 30 minutes. Sam was the first to arrive, he was super professional and friendly. Cody arrived shortly afterwards and used the camera to take a look into the drain. He saw the problem and was able to clear it quickly. These guys were so fast and professional, they explained everything including my options. I would HIGHLY recommend Barker and Son's plumbing. The service I got was exemplary. Thank you Sam and Cody.
I will absolutely use these guys in the future for any plumbing needs.

Craig D.

07/08/2021 12:00:00 SA

Saturday of 4th of July weekend - ended up with a backed up main line at our house. Barker & Sons were great - had someone out within 2 hours. Their tech Moises was first class professional. Ended up having to go under the crawlspace of the house and determined that the cast iron lines were deteriorating and needed replacing. Bad news for us - but they had a crew here first thing monday morning to fix everything. Polite, professional and attentive - they made and unexpected expensive repair much easier to handle. Highly recommended.

Debi W.

12/28/2021

We had a plumbing emergency today and, after calling numerous plumbing companies who all couldn't/wouldn't come out until tomorrow or the next day, my husband reached Barker and Sons and had a repairman out within an hour. The Technician, Piotr Luczak, was very friendly and knowledgeable. He was able to fix the problem pretty quickly and the price was very reasonable. We highly recommend this business.

David M.

6/29/2021

Rich Gutierrez was polite, professional, and quick. Rich connected our gas line to our outdoor grill. While he was here he also helped me troubleshoot a problem with our bathroom sink. I would absolutely call Barker and Sons for any other plumbing needs. Rich is a credit to their organization.

C 6.

10/04/2016 12:00:00 SA

Absolute 1st class service. On time. Friendly and pin-pointed the problem in no time. Very reasonable prices, clean work and just overall excellent service. Called them based on yelp reviews and was glad I did. Thanks Domenic!

Al S.

7/15/2019

Great service to come out but they could not do all the services on my list. They don't do HVAC for range venting to attic. So I cancelled the whole thing .

Nicole S.

12/19/2019

I normally don't write reviews but the amazing service we received from Dylan Allee at Barker and Sons Plumbing is well worth a 5 star review. My husband and I have had a water leak issue at our home for months that no other company or service provider was able to locate or find making our living situation and water bill go thru the roof. I was extremely frustrated and didn't know what to do. Thank goodness we got a referral for this company and Dylan came out right away. Within 20 minutes of being on sight at our home he was able to locate the leak under ground, came the very next day and fixed the entire thing. Which was a major project. He was extremely knowledgeable and informative on the entire situation not to mention incredibly nice, polite and just an all around great man. We are now a leak free home and will definitely be using him for any future issues.

Victoria M.

08/08/2020 12:00:00 SA

We're very happy with the service provided by Barker and Sons! Dylan was very knowledgeable and detailed in his observations. He explained the issues were having and offered short term and long term solutions. He was very easily to work with! We will be using Barker and Sons again in the future if any other issues arise.

Peggy P.

7/16/2017

Our water heater sprung a leak and Barkers and Sons responded quickly and in a very short time replaced our broken water heater professionally. The two techs were helpful, nice and respectful. I would use them again and recommend Barkers and Sons

Briana R.

3/23/2018

Frank and Hector were fantastic! Thank you for such a great customer experience! I really appreciated the updates on timeline of service throughout the day from their Elizabeth. Very different than other services that provide a 4 hour time frame and no further updates.

Cheryl R.

9/26/2018

I'm a return customer and wish I could give a higher rating but am terribly disappointed at their responsiveness. I was very clear that it was not an emergency and whenever they had time during the week, that's when I'd make the appointment. I was surprised they could see me next day, but when I was provided the option of both morning(8-12) and afternoon (1-5) I assumed they simply weren't busy. Took time off from work and at 8am was told running late and would be closer to 10-10:30. 10 called and told 12, maybe even 12:30. Was called at noon and told they'd come between 1-5. I understand a job can take longer than expected but at the least I should have gotten a simple I'm sorry. They have a team of plumbers and obviously book as many jobs as they can per day so be cautious and prepared to forfeit an entire day.

Julie C.

08/02/2021 12:00:00 SA

I have a random water softener (Flow Tech) which was installed in my house prior to me moving in. It was leaking and I called a few other plumbers to try to diagnose and fix, and no one wanted to.

Barker and Sons sent out Shane - and they were awesome. Great communicators, I didn't have to stay home all day and wait for them, came on my schedule and send a tech (Shane) who was great. Patient, explained what he was doing, even called the manufacturer to trouble shoot.

Reasonably priced, tidy and courteous... can you ask for more?

They will for sure be in my home repair address book moving forward :)

Lori W.

6/24/2021

I appreciate this business because they keep you updated on who the technician is that will be doing the service and arrival time. The work is efficient and clean up complete. They also offer discounts on service agreements.

Carmina P.

1/23/2013

I had a clogged kitchen sink and needed a plumber right away. It's so hard to find a good plumber and with the last bad experience still fresh in my mind (David Silvers Plumbing quoted a price, then said it would be twice as much and he was rude)

I googled plumbers near my area, viewed the list and said a quick prayer that I would select an honest, not too expensive but that would do a good job.

I called Barker & Sons and they scheduled for someone to come out that same day. Austin (one of the Barker sons) came out and was kind and courteous. He even put booties on over his shoes so not to track in dirt. He evaluated the situation and told me how much it would cost before he started the job. It was affordable and didn't change from what he quoted. He not only fixed my kitchen sink but also my bathroom sink without charging anything extra. Austin did a great job!

I no longer have to search for a good plumber. I found one in Barker & Sons Plumbing!
Highly recommended. :-)

Carmina

Gisell C.

10/04/2016 12:00:00 SA

Had my kitchen drain clog on Saturday & I called Barker and Sons. They send out Frank. He was very honest and knowledgeable. He explained to me the process of the job he had to do. I am very happy with his work and I will definitely call them again.

Ken F.

7/13/2021

These guys were on time, never charged me before they explained the job. Were prompt. I would hire them again for sure.

Andre L.

12/17/2016

My first review outside the restaurant scene. This is a plumbing job. I watched him work to learn and indeed did. He used deductive reasoning to find the cause of a leak that was damaging my wall and getting under the tiles. I watched him install a whole house water pressure regulator and new ball valve. Each step, best I could tell, was best practice and performed according to high standards. I learned as much as the apprentice he had working with him.

Michael J.

3/16/2023

Barker and Sons Plumbing sent Nate to repair our shower. Nate was on time, courteous, straightforward, and provided excellent service. We definitely recommend this business establishment for plumbing services, repair and maintenance.

Dale W.

05/12/2012 12:00:00 SA

This plumbing company deserves acknowledgment for their great service. After getting the runaround from two other companies, Austin from Barker and Sons came out to inspect my issue with hot water. He was professional, fully prepared and took the time to thoroughly explain what he was going to do. From the very start, working with this company was a remarkable change from what I had previously experienced. When scheduling my appointment they were friendly and more than willing to work with my schedule. They also called and gave me the heads up when they were on their way. My experience was very positive and I appreciate their care and commitment to excellent customer service. I would highly recommend Barker and Sons to my friends and family.

Tom D.

9/16/2021

Called for after hours repair, Matt was professional, prices reasonable, and friendly. Prior to arrival i was updated by several people from office via telephone, also very professional and friendly. Matt had to come back the next morning at 7:30am to make adjustments.
Great service, been a long time since I had a plumbing service of this level and very reasonable rates thx

Natali H.

1/19/2017

Frank was very respectful and kind. He made sure to wear shoe covers before he entered and was very knowledgable. Awesome and trustworthy company.

Jeanne M.

1/28/2022

I had some clogged drains and Christian was the serviceman that came to my home. Very respectful, kind and CLEAN! Most plumbers do not leave the areas the way they found them. I will definitely use this service again and highly recommend them. Thank You for your great service.

John B.

12/30/2018

I highly recommend Barker and Sons Plumbing. We are new to area and rent a beautiful home. We had an outside leak occur during the holiday season on a Sunday! Worst time ever. I called 4 different companies and Barker was the quickest response and had someone here within an hour! He was extremely knowledgeable and fixed it promptly. It is difficult to find excellent service combined with expertise. Barker and Sons have both! Don't hesitate to call them if you have an emergency or just a routine issue.

Steven B.

06/11/2022 12:00:00 SA

Spoke with Lexi on Friday to see if they could come out to check to see if the straps on my water heater were up to the current codes.
She said that unfortunately they did not have anyone available,until 6/21/22, due to they were working on a major water and sewage job. She referred me to Parzival Plumbing. They were very responsive and was able to get out to my house on Saturday.
5 stars to Barker and Sons for referring me to another company and for her courteous and professional help over the phone.
It is great that they and Parzival Plumbing work together to get the needs of customers taken care of.

Nikki C.

3/13/2023

DISCLAIMER: 4 star only because we've since received information that the price of the service we received seems high. 2 other opinions said they could finish the remaining work we need done for less. But Zach H's service, demeanor, and help was great!

We just purchased a new home, and leading up to our move in date went to update our kitchen faucet. After shutting the water valves off, we realized they were still leaking, and there was nothing that would stop them. Cue panic. It was a Saturday afternoon and we needed to turn all the water to the house off to try to figure out what was going on. After a few trips to Home Depot, we were still out of luck with leaks from the valves, and began the process of panic calling plumbing services. Barker & Sons was able to get us someone the next day when most others were telling us the soonest they could get someone out was in 2 weeks (we had NO WATER!!!). It was an absolutely crappy situation that was made way more bearable by the helpful folks at Barker & Sons.

Our tech, Zach H, was amazing. He walked us through what the problem was (and how it was likely going to be a problem throughout our whole house), what his solution would be, and what we needed to expect in terms of pricing. We weren't at the point of being able to shop around at that stage, so we agreed to get the leaky valves fixed, and investigate further on the remaining valves throughout the house. He completed part of the work Sunday night, and part Monday night, which meant by the time we moved in, we had running water again and didn't have to worry about any leaks. Zach was incredibly responsive and personable, and I'm so greatful we had him as our tech to get things fixed during an incredibly stressful time.

I removed 1 star because since wrapping up service, we've been trying to work with our home warranty and general contractor regarding the rest of the valves, and have gotten a few additional estimates that are quite a bit lower than what we were provided by Barker & Sons. Again, given it was an emergency and by that point we hadn't had water for almost 72 hours, we probably would have paid whatever it was, but I think we'll be shopping around a bit to evaluate prices before moving forward on the rest of the repair work.

Cassie F.

11/17/2020

I say it after every time they leave- wish Barker and Sons could take care of every single home repair not just plumbing! They show up on time, talk through the problem, document with photos, share options, and then set a plan AND follow through!

I've learned more about my home from their knowledgable technician- Dylan and know our repairs will be taken care of!!

Dolores A.

9/13/2021

Had a clogged kitchen sink so I went online and found Barker and Sons. They were a pleasure to work with. From Missy who took our call to Isaac and his trainee Derek to the very knowledgable gentleman (sorry I forgot your name) who used their camera technology to check and make sure the drains were clear to the street. They kept me informed every inch of the way. I will definitely not hesitate to call Barker and Sons in the future or to refer to family and friends.

Brooke W.

08/07/2019 12:00:00 SA

I had problems with tree roots in my main sewer line causing very limited drainage throughout most of my house. My service mans name is Bob Sandoval. What a treat to work with him. He explained the process step by step to me, showed me the issue that was coming through his underground camera, gave me different options to consider and the costs for all of them, taught me what's a sleeve was, and finished the job ahead of schedule, even repairing the two huge holes on the surface of my front yard so you could hardly see the sites. Very well trained and professional. I highly recommend him for any of your serious plumbing needs.

Michael G.

09/09/2020 12:00:00 SA

Another friendly technician that completed installing two bathroom sink fixtures. Pedro Torres is a quality Barker & Sons Tech as are all of their employees. I have no problem paying a premium for a quality company who does quality work.

AJ and Patrick came out to install 1/4 valve turns under my kitchen sink. They also took care of some miscellaneous stuff as well. They were professional and fast. Barker & Sons Plumbing continues to be my only choice.

Kurt G.

3/14/2023

Had to have my kitchen drain unclogged and they were immediately available. The tech, Samuel, showed up and took care of the issue promptly. I really appreciated the professionalism displayed. I would recommend this company and service to anyone.

Leslie L.

7/24/2022

Issac was out to clear drain, on time, uniformed, fast, friendly and informative, these are the guys to choose!

Marietta G.

12/01/2020 12:00:00 SA

Dad had to go into assisted living. To offset the cost, we planned to rent out the house. I came from out of state to deal with it. Sink clogged. I tried to snake it out to no avail after removing the P trap. I call Barker's, and after being delayed 2 days, Jonathan comes out. He scopes it and says there is a break, he finds where it is, charges me for the first day, vaguely puts the P trap back on and says it's not his fault if it leaks (I mean, he's only a plumber, after all). He says the broken pipe is 3 feet down, has to use a digging tool, etc. Leaves for lunch and parts. Charges over $5000 to replace the pipe and put in a cleanout. Says the pipe to the sewer is also corroded and should be replaced, quotes $23,000. WHAT???? Still would not put the P trap back properly. My brother, who is in charge of the financing, call them to complain mightily. Jonathan told him he jetted it out, and was gone for an hour for lunch. He did NOT jet it, and was gone over 2 hours. And the three feet down was half that, and sandy soil. He also told my brother to put the P trap back would be another $800. Just. To. Put. It. On. Properly. This is where it would reluctantly be a one star review. Barker's sent out two different teams, actually jetted it out, replaced everything under the sink, filled in the 18 inch deep hole, scoped it and found nothing really wrong with the rest of the pipe. They just basically have a bad player in Jonathan, only 3 stars due to the extended amount of time it took to resolve the issues, but kudos to the people at the office who made sure it got put right.

Nilax P.

08/05/2015 12:00:00 SA

I had a great experience with Parker and Sons plumbing. I am a very busy professional and I believe this company did their best to accommodate me. Johnny came out within the timeframe I was told, he was very professional, and he completed the job quickly. To my knowledge the job seems satisfactory. I believe the price was a little steep for the work that was done, however, it was worth at this time.

Thank you.