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B & I Plumbing

B & I Plumbing

Plumbing Service
1240 34th St, Sacramento, CA 95816
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Description

We specialize in tank less water heater installation, 24 hour sewer line repair, and property management plumbing services.

HISTORY

B&I Plumbing has been owned and operated by Ivo Kovacevich (pronounced E-vo) since 1992. Ivo is a master plumber having both an education in engineering and over 25 years of experience as a plumbing contractor. He worked for JR Pierce Plumbing, T&M Plumbing, and Calico Plumbing before starting his own Sacramento based business. Ivo prides himself on performing quality work and giving honest advice, always at a fair price.

When you work with B&I Plumbing you will have Ivo working on your project, not an appretice plumber or handyman. Some of the big plumbing operations employ people who have little experience. Bottom line is that B&I Plumbing is better and less expensive than any plumbing service you will find in the Sacramento region.

Reviews

Norv W.
Norv W.
1/29/2015
Ivo did a great job. He arrived promptly and quickly took care of several problems that had been nagging us for a long time. His office staff provided excellent service and kept us advised of everything.  I would not hesitate to call B&I Plumbing the next time I need a plumber.
Michelle T.
Michelle T.
1/19/2015
Last night, I noticed that water from the toilet and the tub was backing up and draining to this back-flow pipe by the side of the yard. Today is MLK day and Ivo was the only one who responded. He arrived and promptly began working on unclogging the main line. He diagnosed the problem to be tree roots clogging up the main line--a common issue in Davis, CA. He quoted us at $135 and that's what he charged at the end. He got the problem fixed in about 30 minutes. Very friendly, very professional and quick!
Martha H.
Martha H.
11/09/2013 12:00:00 SA
Ivo was wonderful. Dependable, conscientious, and very knowledgable about what needed to be done. I highly recommended him to anyone. This is the first time I used him. I will give him any future business I may need. A friend of mine needed a plumber to perform some plumping that afternoon.  I found Ivo on Yelp and my friend called him. The plumbing problem was fixed by the end of the day in a very timely manner.
carrie y.
carrie y.
08/11/2017 12:00:00 SA
Ivo is the best!  He his wife and helper are terrific.  They respond timely, they have fair prices, and do great work. We have had ivo come out for several jobs and will call him for again for any of our plumbing needs.
Vadim S.
Vadim S.
02/04/2015 12:00:00 SA
So, this will be a long one...lol.

I called a local Davis plumber, he did a estimate for us, climbed under the house,  went over to the clean out, pulled out his camera, it wouldn't go into the main pipe to the city, said my pipes were bad. Quoted $3800 to fix the problem and get the sewage out from underneath my house, then he said all my pipe system was bad, it was made out of 'X' material but should really be 'Y' material, that would be $7,600, he then said he would throw in the main sewer line that goes out to the city and add in a warranty for another $8050, if we did both and signed up for his 'discount' program for $69 it would only come out to $12,700.

He also did a 'service inspection' for free.

After that he noted that our water heater was old and needs to be replaced, so he added $5050 for a new tankless water heater, and he said we should buy a water softener system, which would run another $4412.

All this would be a discounted and generous $22,000 because we save 15% with his discount program.

So I said I need to talk to my husband and maybe have another opinion and do some research. I pay him his $59 diagnostic fee and he went on his way.

Then I called a second plumber, he said he wouldn't send one of his guys for any less then $250 because of his overhead, I said no thank you. He started telling me that anyone who charges less is going to tack on fees, and do a poor job. I repeat to him no thank you I don't want to pay someone $250 to do what I did for free - I crawled underneath the house my own dang self, and saw that yes a pipe is leaking, the questions would be where and why.

After hanging up with him I found a website called 'homeadvisor' I get a better idea of what the national average price is for a job that I was told by the first guy would run us. It was far less than he quoted. I realized what the deal was at that point, I was calling the wrong plumbers, I decided to call B&I, they had super high reviews on Yelp, but it is a small business less well known. He is licensed and bonded though.

Weds he comes over and asks what is wrong, and he asks where the access is to under the house. He crawled under no fussing or anything, he has me run water. He tells me the pipe is leaking and asks me if the main line to the city was snaked. I say no, so he opens up the clean out has me run some more water, and shows me that the pipe to the city is clogged and he needs to snake it. So he snakes it and about 80 feet out, near where our pipe meets the city, it stalls, he pushes it and all of a sudden you can see that it starts draining. HE CLEARED THE CLOG! To unclog it he only charges $135!

He tells me that he will come back in 2 weeks when the water underneath is evaporated, and he will remove the waste, and toss some absorbant, then fix the leak, which he thinks is a joint leak and may just need a new o ring. Basically the clog made it so that at some location where one pipe meets another it just started leaking out. He estimates that it will all run less than $1000, with the snaking included in that. He is appalled and not surprised that the big time plumber tried to sell me so much, my pipes are fine and seem to have another 30 or so years left in them.

I am blown away, and will be a customer for as long as Ivo will travel out to Davis and will be happy to recommend him to everyone and anyone who will listen to my long story. With the money I saved I can keep saving up for that kitchen remodel my poor kitchen needs, but guess who I will be calling to redo the kitchen pipes!
Scott L.
Scott L.
01/04/2013 12:00:00 SA
Ivo is prompt, professional, and highly competent.  Needed a broken bathroom sink drain replaced so I called on New Years Day expecting vm. B answered and scheduled me for the next day. Ivo showed up the following eve and replaced the drain in about an hour.  Couldn't ask for more.
Peggy V.
Peggy V.
11/26/2018
Fabulous Plumber!! I cannot say enough!  Ivo is brilliant and a gifted plumber.  He transformed our dated old bathroom with beautiful faucets.  I have hired him before and has always out performed his services!
ms. m.
ms. m.
10/10/2017 12:00:00 SA
Excellent. Returns calls quickly. Professional.  Showed me what was wrong with my bathroom faucet and recommended where to get a new faucet at low cost.
Pearl S.
Pearl S.
5/13/2015
We had a clogged sink and my husband had removed the garbage disposal thinking he might find the clog but it wasn't that easy.  So we looked on yelp and called Ivo out.  He came out that day when he said he would and was very courteous and really knew what he was doing.  He ran the snake through the pipe and said there was 3 clogs, caused by putting the wrong stuff down the disposal.  He was very helpful with his advice but the reason for only 4 stars is I think his price was a little high.  He charged $180. For running the snake through and reinstalling garbage disposal which was a total of about 30 minutes.  I haven't had to call a plumber in 10 years so maybe that's what they charge these days. Just saying
Alex L.
Alex L.
10/20/2016
Finding a quality plumber is just about the hardest thing a consumer can do. You can scour Yelp reviews or rely on friend's recommendations, but you are still taking a gamble. Fortunately, that gamble paid off when I called up B&L Plumbing.

Our water heater inexplicably died on us overnight, just as the cool fall weather started to creep in. I later found out we had a particular kind of water heater that had been recalled because of the built in ignitor which wouldn't allow me to re-light it manually. Ivo, the man behind B & L, was a savior. He told me I could get a full refund from Home Depot even though it was many years old. After arguing with the Home Depot rep on the phone, I eventually found out he was right. I got store credit and went down to exchange my old one for a new one. He made time later in the day to come back and install the new one, and in less than six hours we were back up and on our way!

Ivo was a gem. He is upfront, honest and a friendly personality. He has a genuine desire to want to help people. Other plumbers only seem motivated by money and doing the bare minimum.
H R.
H R.
01/10/2013 12:00:00 SA
I've experienced better.  Ivo came almost an hour after the scheduled appointment.  He made a minor repair to our toilet, but left the bathroom, and the stairs to the bathroom a mess.  He tracked mud into the house from the dirt all over his shoes which then ended up all over the bathroom.  He caulked the toilet, and then left caulk all over the floor.  On his way out, he dripped toilet water through the house.  I spent longer cleaning after he left, than the time he spent here.  He wasn't reasonably priced  either for the job he did!  Bummer, because I was expecting a bit more from the reviews on yelp.
Candi O.
Candi O.
5/29/2017
My water heater had become unreliable so I decided to replace it. I initially had called another company but they didn't get back to me as quickly as they said they would, so I called B & I plumbing. Ivo came out later in the day (Wednesday) and looked at my water heater and gave me a verbal quote on the cost to replace it. Ivo get the old heater going again so I could have hot water until the next day (Thursday) when they replaced it with a new one.  The next day they came and did the work while I was at work and called me when they were finished, at which time I came home to pay them. Everything looked fine and worked fine.  Then Saturday morning I went out to my garage and noticed there was water on the floor.  I went outside and saw water coming out of the water heater closet and notice a leak in the water supply line.  I immediately called the company and told them of they issue.  Ivo wasn't available immediately but came as soon as he could and fixed the leak, with a cheerful attitude. Everything is good now except I will need to pull up the wet carpet from my garage floor as it smells really bad.  To be fair to Ivo, nothing was leaking when he finished the job on Thursday. However, it is very inconvenient for me to now have  to dry out everything the water impacted in my garage.
Michael T.
Michael T.
08/12/2019 12:00:00 SA
he got the sink and the tub unclogged but he pulled out some nasty greese and left a pile out by my car. that was somewhat understandable but he wiped some on my car light and didnt bother to take his gloves off to enter the house and got the greese/rotting food on our door knob too. other than that he got the job done i guess. which is why this is 2 stars and not 1.
r k.
r k.
3/14/2012
The owner Ivo just wrapped up the rough in on my bath and laundry room addition in East Sacramento. He was very professional, courteous, easy to work with and reasonable. The addition had a number of complexities but Ivo handled it all perfectly and on time. B&I's work passed inspection with flying colors. I also used Ivo to replace my water heater and we are in the process of re piping the house from galvanized pipe to copper.
Kary M.
Kary M.
7/26/2014
Last weekend, I had a party at my home with over 100 people attending.  Someone flushed a Feminine napkin ( a big one, apparently) down the toilet rather than putting it into the trash and it backed up my entire sewer line.  None of the bathrooms would work and water came up from all the lines in my home.  I was beside myself and started calling around to find an emergency plumber to come deal with the problem.  Ivo was the ONLY plumber who called me back and came out immediately.  He was here for about 2 hours and snaked the line all the way to the street for $140.00!! For an emergency call on a weekend, I fully expected it to be 3 times that amount-- He was professional and thorough and I would HIGHLY recommend him to anyone with plumbing needs!

Thanks Ivo! You saved my party :-D
Lola R.
Lola R.
03/10/2013 12:00:00 SA
Really disappointed! Ivo went out to my rental property and never called me after the appt - I had no idea he actually even went out there until my tenant called me the following day asking for an update with the water heater (As a landlord you know a contractor not updating you within 24 hrs of service call is absurd) SO I HAD TO CALL HIM  - I called him and spoke to Bea, she said I needed a new water heater and he would call me that evening....I never heard back from him...called another plumber...it was the thermocoupler....
So, no response to my calls and wrong diagnosis..hmmm...business must be really good....
Ivo - your response was the opposite of what Bea told me, when you called a WEEK later after going out to the property she said I needed a replacement water heater.
I had another plumber go out to the property soon after since no call back is unacceptable and my tenant going without hot water, like wise is unacceptable...why would you tell my tenant the problem when it is my property and I am handling payment and I called you continuously? It was not an HVAC problem, another plumber fixed it, it's called the thermocoupler and control panel...there was no miscommuncation, you NEVER communicated!  Instead of taking the time to counter the review, so you can get more business, you should have returned my calls within hours for MY business...you went out to the property tuesday, and I didn't hear from you until the following Monday! As a landlord do you think I can afford to put my tenants up in a hotel since there is no water heater? Ridiculous!!!!!!
Patrick H.
Patrick H.
05/08/2019 12:00:00 SA
12 year old water heater died overnight. Called Ivo and he was out to our house within an hour or two. Had it replaced and the old one packed away within another hour and a half. Excellent and speedy service!
Katie C.
Katie C.
01/09/2013 12:00:00 SA
Sunday morning I woke up to no hot water. Bummer. The three other companies I called could not fit me in until Monday. I contacted B & I and was given the cell number to contact Ivo directly. By Monday morning, Ivo ordered my new American Water Heater (it came with a six-year parts and labor warranty--an American made product).
Tuesday morning Ivo arrived with his assistant Branden, both with wide smiles.
By midday, I had a new water heater and no mess to clean up. This was amazing! I only had to call Ivo and he made it happen. I was so embarrassed, too, because a rat had made a nest on top of the old heater and it was covered in rat dung,... He said 'Don't worry, we will clean it and I've seen worse'.  He explained everything to me about the warranty and 800 number to call, etc. if the unit ever had a problem. He added, You can call me, too.  He is so nice!
By Tuesday afternoon, I was back in business and enjoying a hot shower!
B & I did an excellent job! I will use them again and have already recommended them to my friends.
Al H.
Al H.
05/04/2012 12:00:00 SA
My mom's main sewer line was backed up.  I went to Yelp to find a plumber and saw the great reviews for B&I Plumbing.  Gave them a call around 7:30pm and Ivo showed up after he finished his current job.  He had to work to get the clean-out open but was soon working the snake down the line.  Cleared 3 clogs in the main line and everything is working great!  EXTREMELY reasonable price, especially for all the work he did!   If I ever need a plumber again there is no question that I'd call Ivo again!!
Jennifer T.
Jennifer T.
01/04/2017 12:00:00 SA
Great experience today!! I had a clogged sink and Ivo came by to help me out. He was punctual, professional and fixed the problem quickly. I would highly recommend their services to everyone! Great company!!!
Brook T.
Brook T.
9/15/2016
Bea and Ivo are the nicest people you will ever meet. Very responsive, honest and reasonably priced. If you are looking for a cheap plumber to fix one thing in your house and never come back, call Roto Rooter. If you're like me and you want a reliable plumber that you can always count on - B and I Plumbing is your best option. My parents have used them for years and my wife and I just bought a house and now Ivo is on speed dial. Example: We asked him to fix our kitchen faucet. He recommended we replace the low quality unit that came with the house. Instead of selling me the unit, he showed me the deal on Costco.com and I bought a $750 high end German-made unit for $149. Shipped it to the house and Ivo showed up the next day to install it. He could have easily sold me the unit at a mark up but he'd rather you save money and be a life long customer. Rare these days. Can't say enough good things about B and I.
Lee D.
Lee D.
2/17/2016
I called these guys because of their excellent reviews on here and my experience was awful. I had to call them repeatedly after not getting calls back as promised, I could never get a specific time as to when he would come out, and the woman who I dealt with couldn't or wouldn't answer any of my questions and always said her husband, the plumber couldn't be reached until after 11 PM!  It's pretty simple...we live in a decent size town with plenty of other plumbers. I'm not going to give my hard earned money away to a business who lacks common decency and whose communication is severely lacking. Do yourself a favor, and don't call this place!
Update: the plumber Ivo was very nice, it was his wife who I dealt with who was difficult. And upon seeing this review, she called to harass me!! Now that is the epitome of unprofessional.
Jamie K.
Jamie K.
05/06/2014 12:00:00 SA
I called B&I plumbing this morning to arrange for an estimate for a tankless H20 heater for space considerations more than current need. The woman on the phone was very friendly and immediately admitted that I would need to talk with Ivo regarding some factors he would need to know. She could have bs'd me, but was open and then immediately helped get into contact with Ivo. First contact: honesty, friendly, and great customer service.

Ivo contacted me within a few minutes, asked me how old my home was, types of pipes. He then recommended against a tankless for my home as I have galvanized pipes. He explained his reasoning and need to upgrade to copper piping and improved gas line in order for max efficiency and to reduce the risk of problems with a tankless heater in the future. He never said I couldn't do it, but the cost to do it was not worth it in his opinion. Second contact: honesty and integrity.

Greatly appreciated the honest advice today from Ivo and his staff that while it did not land them work today, I will seek out their help in the future for other plumbing issues.
Wayne L.
Wayne L.
08/12/2013 12:00:00 SA
Of the plethora of contractors vying for your business it's no wonder why selecting the right one is so very difficult.  So many factors are involved...what is their work quality, can I trust them in my house or to complete the job at hand, are they qualified/licensed, experience is very important, better check the BBB, let's YELP the business, yellow pages....and so on...it's quite the thought process unless the contractor was referred by a friend or family member.  Well, In this case I got a plumbing bid estimate from a locally established plumbing company with a fleet of workers and trucks...and also involved in roofing, electrical, sewage, etc..  Project:  change 11 angle valves to 1/4 turns to meet more recent code and change four sink faucets. They were BBB accredited and family owned/operated.  The bid sounded reasonable given that Home Depot charges $99 for basic faucet installations....does not include angle valve replacement.  As a 2nd bid we ran across B&I in YELP.  The reviews were very good .....covering pricing, quality, and friendliness.  Before calling B&I, I already knew who the players were from the Yelp reviews...Bea would answer the phones and Ivo is the licensed plumber.  After explaining the job to Bea, she contacted Ivo who later called me back to get a better understanding of the project and hardware being supplied (ie faucets, angle valves, water lines).  Within 20 minutes, Ivo called back with a phone price for the job which included a 10% discount for new customers and was much more reasonable than my first bid.  Did I mention that I called B&I in the morning, hired Ivo on the phone after pricing was relayed to me, he promptly showed up at 3pm and completed the job 5.5 hours later.  Ivo works crazy long hours to 11:30pm at night ..7 days a week.  Ivo would have been done sooner but the Kohler drain pipe washer was too big for my sink and  therefore leaked.  In Ivo's 28 years plumbing experience, he immediately recognized the issue.  From that point out ..about 530pm, Ivo went into McGyver mode, went back to his supply truck and searched for other drain washers that would be a better fit.  He found three drain washers from excess parts.  Overall, Ivo's was quite the plumbing Champion.  He is friendly, knowledgeable and a very hard worker...and their pricing is very reasonable.  Ivo was also very open and patient in explaining what he was doing to better educate the consumer.  I would definitely rehire him for subsequent jobs....thanks Ivo & Bea for a very pleasant 1st time plumb
Andy B.
Andy B.
4/22/2019
So it's the night before Easter and our kitchen sink was clogged. We tried to fix it ourselves, but couldn't and that started it leaking underneath because we cracked one of the thingamajigs that you tighten down to keep it from leaking. So now it's Easter morning and we have company coming for dinner. I called and left messages for 2 other plumbers who I still have not heard from, and this was my third one. Not only did Ivo answer his phone at 8:30 a.m. on Easter Sunday, he said that even though he wasn't working, he would be here in 20 minutes and he was! He cleaned 20 years of crud out of it, replaced that thingamajig, and was gone before 10 a.m. Thank you Ivo!!
Marty K.
Marty K.
2/23/2019
Ivo is the Man!  Old school plumber - and I mean that to be a huge compliment.  No problem big or small - night or day- week day or weekend that he can't solve.  I had him out to fix our main water supply valve which was spraying water.  He was out in an hour and packed it then returned today and re-did our very old feed and valves.  Great work as always!  Thank you Ivo.
DA B.
DA B.
8/17/2012
Ivo (pronounced E-vo case ya care) is the man.

Called at 5:30 pm on a Friday night for a sewer line back up (house to the street). Night before we're traveling for the weekend of course--great timing ...;-(

Family run (I spoke with his wife to make the appointment; she was great--very personable).  He showed up 90 minutes later and had us free-flowing in 30 minutes.  Yes, any plumber can do a rooter job, but Ivo is a small business man with a great work ethic.  He even gave us a first time discount.  From our experience, we would definitely call him again.
Barbara S.
Barbara S.
05/08/2014 12:00:00 SA
Thanks to the fact that Chris recommended this service, as well as all the fab yelp reviews, I now have a great dependable plumber to call!

After getting our kitchen partway remodeled, we had problems hooking up the new faucet due to non-matching pipes and hoses.
I called B&I plumbing and Ivo was at my house within a matter of hours. He was able to quickly fix the problem and finished the hook up within an hour, for much less than the others I called who couldn't make it out for days.
After he left, we noticed a small drip in the cold water line. I called and got voice mail, left a message then texted Ivo. He called back immediately and was out a short time later to fix the problem. I then later received a follow up call in response to my earlier voice mail, just to ensure that I had been able to reach Ivo and got my problem solved.
Great customer service!!

Ivo also gave us an estimate on some other work we'd like to have done in the future. You can be sure that this is the company I will go with once I'm ready to tackle the next project.
Mark R.
Mark R.
08/10/2021 12:00:00 SA
I reviewed B and I (Ivo is the plumber) highly. We hired him for several jobs, done very well. But when I tried to call yesterday, the phone was disconnected. Don't know what the story is. Sorry to lose him.
Michael A.
Michael A.
4/24/2015
Plumbing scares me.  There, I've said it.  When something goes wrong you need help and it's not always pleasant or reliable.  It's just something with which you grin and bear it.  Not with B and I Plumbing.

I wish all service was like this.  I've used them three times and if I didn't get Bea on the phone immediately, she called back within minutes.  Ivo is amazing.  The first time he came to my house (new owner with no plumbing skills here) to check out what I thought was a leaking pipe draining into my street.  Nope.  It was the water from a condenser.  Ivo wouldn't let me pay him for his time.

Most recently i had a toilet that was constantly running - in the drought!  Ivo let me know it wasn't worth repairing and recommended a brand and where to get it the cheapest.  After it was delivered he came out to replace the old with the new.  Punctual, job done quickly and perfectly and he is just a nice guy to have in your house.  Friendly and easy to talk to.  

Oh, and the very first time I called them Bea asked me if I had a home warranty so I would't have to pay for the repair, even though it meant I would get the service from another provider.

I have since recommended B and I to a friend who texted me immediately afterwards thanking me profusely for the referral.

B and I are in my Contacts and I am never going to worry about plumbing again.
Mary Ann L.
Mary Ann L.
09/01/2017 12:00:00 SA
Well the toilet was fixed by Ivo  so quickly and add a reasonable cost.  So, had him put in a hot water heater.  The price was great and the work was done very quickly and without any clean of problems. It's a month later and a hot water heater is working great. Moreover it passed inspection without any problem.  I highly recommend them.
Justin C.
Justin C.
04/02/2013 12:00:00 SA
I had to call Ivo again for a backed up sewer (different spot this time). He was there within an hour and it was in the evening around dinner time. (emergency when you have TP in your yard),half hour after he arrived everything was good to go.  These damn old houses in midtown really just need a new sewer line put in every one. I'll just call Ivo for that one too.
Glen N.
Glen N.
10/27/2016
PG&E replaced gas pipes on my street and installed new meters. Upon completion (yesterday), they sent a tech to restart all gas appliances ... tech restarted all appliances except my gas water heater. He informed me that I had a compromised sealed burner compartment; an unsafe and hazardous condition requiring repair by a licensed contractor, so he promptly disconnected the unit and capped the pipe. No more hot water. I immediately contacted the only person I will use for plumbing issues (Ivo at B&I Plumbing) and described my problem. Like the previous reviewer, Ivo referred me to HomeDepot and the recall on GE water heaters in the age range I had. Unfortunately, my model # and serial # was not part of the recall, and my unit was already beyond the 6 year warranty. Ivo came out with an American made water heater (including expansion tank) and worked like a machine. His skill set and knowledge are amazing (GREAT stories too). I appreciate the way he answers all my questions, and goes into detail explaining how things work. I am having him return in a couple weeks to install and plumb a new utility sink for the laundry room. I cannot recommend him highly enough. Old school skills and work ethic, combined with cutting edge knowledge and a great sense of humor! Thanks again, Ivo!
Ann M.
Ann M.
01/03/2012 12:00:00 SA
Ivo was awesome!  He came on a Sunday, didn't charge us extra, was very knowledgeable, and fixed everything we needed done.  He was friendly, professional, and put us at ease that he would take care of everything and he did!  We will call him for all our plumbing needs from now on.  Hands down, the best!
Duane W.
Duane W.
06/05/2017 12:00:00 SA
We had a sewer emergency on Saturday and called 8 places or so when I found B&I. They fit us in to the schedule, did what they said, when they said they would do it and didn't charge us what they sure could have for a Saturday!

Super nice people, great service!
Amanda C.
Amanda C.
9/29/2015
We had a plumbing emergency. They told us a time when they could come to our house the next day. And when the next day rolled around they were a no show. They weren't even considerate enough to call and say they wouldn't make it that day. And when my boyfriend called them,the lady on the phone was rude and hung up. Thank you so much for leaving us with no working toilets and flooding showers for another day. I do not recommend this place if you need reliable plumbing.
T P.
T P.
6/28/2017
Late post-- called for a clogged bathroom sink.  Ivo was friendly and took care of the problem, and every taught me how to avoid the problem in the future. Reliable great service!
Michelle P.
Michelle P.
8/19/2014
I called B&I twice for service - once to check on a broken water heater and once to check on a possible leak in one of the bedrooms.  Ivo has over 20 years of professional plumbing experience so he was not only very knowledgeable, but very honest as well.  I ended up not needing any actual plumbing service bc it just made more sense to buy a new water heater and there were no leaks in the bedroom but I asked what I owe him for coming out to look at the issue, and he didn't charge anything.  No service fee.  This guy is awesome.
John H.
John H.
3/27/2013
Tip: When you get a time promise from the dispatcher, ask them to keep you updated. We were promised one hour, but Ivo's actual arrive time was nearly two hours.

1. Phone answered right away - not a voice mail or call back.
2. Estimate of $120-140 for a clean-out, estimate freely given on the phone. Why don't more plumbers do that? Once they're at your house, you're stuck.
3. Ivo comes out to do the estimate with no obligation.
4. He fixed the problem, was courteous and explained everything.
5. Cost: $120, at the low end of the estimate.
6. While at the house, Ivo showed us how to fix a slow faucet issue ourselves. No charge.
7. No butt crack to deal with.

I won't even go into the phone experience with nearby Mr. Rooter. Let's just say they work hard living down to their 1.5 star reviews!
Joe A.
Joe A.
01/07/2012 12:00:00 SA
Ivo came right out and saved the day at our new home.  We have two showers, both broken at our new home.  Ivo found parts to repair both (to save us money), did not charge us a penny until they were completely fixed and worked tirelessly.  I will always use B&I.  Thank you Ivo from Stella and I!!!!
Briana B.
Briana B.
7/25/2018
Ivo came out in a pinch and squeezed us in between jobs. Price was fair compared to other quotes, fixed a botched plumbing job. Thrilled to have the water back on. Thank you!
Bill C.
Bill C.
2/18/2013
I had drain problems in our 70 year old house that were slowly getting worse and worse.  I tried to flush the clean outs and vents with a hose and snake it as far as I could but wasn't able to make it better.  I looked on Yelp and called 3 different plumbers.  My wife was afraid of someone taking advantage of her since I wasn't home when they came.  When all was said and done she was so thrilled.  Ivo cleaned the drain of dog hair and lent from the washing machine and checked several other potential problems without charge.  She even asked if we should have the problem area re-plumbed.  He said no, just call again if it starts draining slow again.
Good honest people!
Marcus H.
Marcus H.
01/08/2014 12:00:00 SA
Ivo came out to fix our tub which was very clogged and as a result had some overflow problems as well, so I typed in best plumber in Sacramento and this place came up on yelp as one of the highest rated. bingo! Made a call and Ivo said no problem in coming over when i had requested and showed up a little earlier actually and was out of there after 25 minutes. Money well spent! I will recommend this place and yes people usually go with whatever i recommend.
Rocky B.
Rocky B.
11/07/2011 12:00:00 SA
Ivo is great.  He came over, took care of the problem, charged a very fair price, was pleasant, and took pains to make sure that nothing else was wrong.  Thank you, Yelp community, for another excellent referral.  I will only use him from now on.
Stacey B.
Stacey B.
5/24/2013
Seriously the best ever!  Ivo was so nice, showed up found out there was no leak and didn't charge anything for doing that.  Even paid a wonderful compliment that I was a really good renter.  I will always call them when I need plumbing service!
Scott T.
Scott T.
3/25/2015
Did outstanding Job Replacing our water heater. Fast service professional install and was not ripping us off
Norma A.
Norma A.
6/27/2013
These Guys were great! My active little boy managed to flush a good sized brush down our toilet and my good intentioned husband managed to shove it further in and get it stuck. They came out right away and tried their hardest to retrieve the brush, using some interesting techniques when there was really no hope left. They were not able to save the toilet (not their fault at all) but gave me some great money saving tips and walked me through how to install a new toilet. Of course offering to come back and do it for me at 25% less than Home Depot would cost me. They even called me later in the afternoon to tell me they had just seen a good quality toilet on sale at home depot. Ivo was great had a lot of understanding and compassion for me and my mischievous little boy. A BIG plus - I was only charge 1/2 of what I was quoted over the phone! Good people Great Service!
Ashley B.
Ashley B.
02/04/2016 12:00:00 SA
Had a crazy plumbing emergency with our kitchen sink last night and we called Ibo, he came over within 10 minutes (at 8pm) and helped us get it resolved within 20 minutes. He was super nice and knowledgeable. We were so thankful for all of his help and great service!
C S.
C S.
12/31/2013
Honestly, when is Yelp going to allow us to give out zero stars? One star seems way too generous for this company. Here's the story - plumber was suppose to show up from 2:00-3:00, at 3:30, no word, so I give them a call. I leave a message and about a half hour later I receive a call back asking who I was and what appointment I was talking about. After giving my info about four times the woman on the phone finally recalled speaking with me that morning. She tells me her husband, the plumber, will call me to discuss my situation. He calls me a minute later and proceeds to yell at me about how he's busy and how it isn't his responsibility to fix this. Hmmm, it was a CRAZY conversation because I called him to fix something that was leaking (he'd never been to our place before). After speaking with him on the phone I'm really glad he didn't come out. Last thing I need is a leak and an irate person. I called Roto Rooter and they came within an hour and fixed the leak without any yelling.
Brett L.
Brett L.
01/04/2013 12:00:00 SA
Scheduling lady called the day of service to re-schedule for next week because their plumber has been sick for five days. She dropped the f-bomb on the phone about how mad she was at her own plumber for being sick. She sounded very stressed on the phone but she was completely unprofessional. I took a day off from work to be home and can't reschedule. So they cancelled completely. So they left us hanging... Definitely do not recommend. Completely unreliable and very rude.
NS L.
NS L.
2/28/2014
I thought he did the honest thing by recommend me restoration company to come fix the water leak, But he recommended the worst emergency restoration company! after getting ripped off from them, I found out that he gets commission from them, and he didn't want to deal with me anyway. the lady on the phone was very rude too.
Ge D.
Ge D.
9/16/2018
B&I is probably the only plumber I will work with. After a household emergency, I asked Ivo and multiple others to come and give me a quote. When one plumber recommended I dig up my front yard, Ivo came over and told me that was unnecessary and that all I need was a snaking. Despite my hesitance, he snaked it and cleared the line. That alone saved us $1,000s of dollars and bought us another 5-10 years on our current pipes. These business is a gem! Thank you B&I!
Queen B.
Queen B.
09/06/2019 12:00:00 SA
Highly recommended. Great job and great customer service. The customer service representative guy named Tony was really helpful and very professional. He rendered extra miles for us. The best plumbing company in sactown!
Tom C.
Tom C.
04/01/2013 12:00:00 SA
Ivo is awesome! Very friendly, very fast and I would highly recommend him to anybody with a plumbing problem!
Elke W.
Elke W.
08/09/2019 12:00:00 SA
Everything about this company is great.  Quick communication and follow up, prompt service, fantastic job of taking care of our backed up sink.  I cannot recommend them highly enough.
Jason S.
Jason S.
10/24/2011
We have used B&I several times. Ivo is one of the most honest and genuine people you will ever meet. He truly cares about the work being performed and the costumers he is working for.
I would call them and get an estimate, before going with one of the flashy high-priced outfits you see on TV. I think everyone will be surprised by how much they are being overcharged.
Berg W.
Berg W.
9/26/2016
Researching plumbers on Yelp is not as fun as researching restaurants; there's no tasty treat at the end. But an excruciatingly slow drain overflowing in my basement necessitated this endeavor.

Curiously, the top 2 results for plumbers in Sacramento had 100% 5-star reviews. I mean really? Are we that stupid? Am I to believe any business can possibly please 100 people in a row? That's clearly not-so-sly Yelp censorship, and I mistrust people who engage in that.

Anyway, I chose B&I because they did have a mixture of reviews, like any natural forum would dictate. Some people are just assholes; some people are idiots. Based on the review distribution, the opinions of the assholes and idiots were far outweighed by those of rational people receiving good service from an honest purveyor.

So, I pulled the trigger and called them. Mind you this was about 6pm on Saturday evening when I finally realized this problem wasn't going away with Drain-O, and I couldn't turn on my kitchen sink without flooding my basement. Needless to say, I was in a bit of a predicament.

I called and left a voicemail, and they called my right back. I was wary of saying I needed help tonight, because I didn't want to incur an emergency fee. It turned out, Ivo was in the neighborhood, so he was able to be at my house in an hour. Amazing.

My house was built in 1913 and has apparently a galvanized pipe that my kitchen and laundry room drain into (not good). Ivo ran his handheld snake machine as far as it would go, and wouldn't you know it, roots. This first go around got the water flowing, but not draining fully, so he had to grab the beast. He snaked the entire length of my pipe to the sewer, and It drains like a champ now.

The work was A+, but I'm most impressed by his honesty and integrity. He spoke candidly about the extent of my problem. The snaking should be good for a couple years, but eventually, we should bypass the galvanized pipe. Digging up 4 feet of dirt to replace it doesn't make sense, so as is the standard procedure in old houses around me, bypassing it would be the best solution in the future. He didn't pressure me to do unnecessary work or spend unnecessary money (which he totally could have), but told me at some point that should be done. I appreciate that especially because, let's be honest, plumbers could totally screw you over, especially when you have an emergency.

I felt like the price was very fair for the thoroughness of the job and hard work of lugging the snake up and down my basement stairs. I will call Ivo when it's time to do the bypass of the galvanized pipe for sure.
Danielle N.
Danielle N.
12/31/2016
This is a very unconventional review and I did not actually receive any services from B & I. Here is my story: wake up this morning, NYE, the day of my NYE/Housewarming party to A, being deathly ill and B, no hot water. After calling all around I came across B & I. The lady that answered the phone (whose husband is one of or the plumber) was so nice and told me she would squeeze me in the schedule. Here comes the awesome part: after telling her I had just purchased my home, she asked about a home warranty which, duh, I had forgotten about! After contacting the warranty company and calling B & I back to cancel, the lady I had spoken to earlier said we're not about making money, we're about making customers happy-I HIGHLY recommend this company and will refer them to as many folks as possible. What a great and refreshing experience. Thank you!
Red E.
Red E.
01/07/2016 12:00:00 SA
Ivo was just here yesterday. He's the essence of a man. Tom Ford wishes he could bottle Ivo up and sell him at Sephora.

Coolest dude ever. A true pro. Found and fixed our issue in less than an hour.

Your dad would be proud of you if he knew you somehow got a plumber as honest and knowledgable as Ivo.

To all the other yelpers who complain about never being contacted or getting a no call no show. Here's my exact experience:

I called the number. Didn't get an answer. The voice mail greeting gives a cell number to call or text if they don't answer. I text the number at 9pm. Boom got a response right away, set up an appointment for the very next day. Stayed in contact through text all the way up till when Ivo called me and said he was 30 min away. (He showed up in 15)

Bottom line the communication was easy and straight forward if you use your brain and listen to their instructions.

Thanks Ivo for all your help. Now we can poop and see it go bye bye.
Sharon H.
Sharon H.
11/10/2015 12:00:00 SA
I am very happy that we hired B&I Plumbing. We called late evening after a plumbing emergency expecting to find an answering machine, but were pleasantly surprised when we reached the owner's wife. She took our information and squeezed us into the schedule the next day.

Ivo came on time, and quickly got to work. I am very satisfied with the job and the fair pricing we received. I also appreciate how he provided tips to maintain our pipes and save us money in the long run.

I will definitely hire them again, and will not hesitate to recommend to friends and family.
Andrew P.
Andrew P.
01/12/2012 12:00:00 SA
Like others have written before me, these guys are the best.  I had a leak in the bathroom and it appeared to coming from out of the wall.  We hired another plumber to assess it, and were told the water was coming from the tub/shower even though there was no evidence for that.  We hired Ivo at B&I for a second opinion and he correctly diagnosed the issue.  It is now fixed.  He was fast, friendly, and very competent.  
I will never call another plumber.  Highly recommended.
David B.
David B.
9/17/2016
Needed to add two new water valves under the kitchen sink in an older house.  Ivo came out to look at what was needed and gave me a very reasonable estimate to do the work.  Ivo scheduled an appointment to come back two days later and showed up right on time.  He removed the old pipes and replaced with new pipes and valves.  It took him about an hour and 15 minutes including testing to make sure there were no leaks.   He is an honest man and efficient in his trade!  I would not hesitate to call him again for any future plumbing needs.
Chris C.
Chris C.
4/26/2012
Had my main sewer line back up one morning... one phone call and the friendliest plumber in the world shows up to clear out the line for a reasonable price. I wouldn't hesitate to give these guys a call for any future plumbing problems I might have.
Pam G.
Pam G.
11/09/2011 12:00:00 SA
Hands down B & I Plumbing is the best!!!  Ivo you ROCK.  Called him and within the hour he was at the door and in less than 5 minutes he was done.  He also explain how to avoid this from happening again.  I can't say enough about Ivo..... just if you are looking for a plumber, B & I Plumbing is who you need to call.
Jewel s.
Jewel s.
11/18/2012
My kitchen sink wasnt draining since yesterday afternoon and and it was causing all sorts of smelly mess! It kept coming back up! after I bought all the store drain cleaning stuff and used, it it was still no use! tried calling the emergency number my home warranty insurance gave me and still nothing.. finally couldnt stand it. I was upset at the insurance co. and then i yelped the other guy the they were contracted with on yelp (they only had 1 star) and i was even more upset! then i saw B&I plumbing here and read all the rave reviews and then today about 2ish i finally made the call. the lady gave me a quote 120-140$, i though ok i can do that... she said Ivo would be here ETA 3:30-5:30. He got here at 3:45pm did the job, told me what the problem was and that disposals will cause the drainage issue. He did the work under 1hr and was on his way! True to the quote. I paid $130. i WILL MOST DEF. CALL HIM AGAIN!
Bryan G.
Bryan G.
4/14/2016
Plumbing emergency! Two nights before we leave for the big vacation and a mystery pipe bursts in the back yard. We had to turn off the water mains! No laundry, no showers, and worst of all -- no water for coffee! The usual plumber was totally overbooked, so the next morning to the Yelp we go...

Read the reviews and called Ivo's sweetie wife Bea and got on the waiting list. Lucky for us he was nearby and available in a few hours. We received ETA updates by phone and text from Bea. Meanwhile, we brewed coffee from bottled water and held our nose in the bathroom. We need running water!

Ivo arrived and got to work right away. He is a man with some skills, let me tell you. He knows what to do, and how to do it. He fixed the problem the old-fashioned way -- he laid some new copper pipe! Our beloved 66-year-old house threw a few curve balls from corners cut by previous owners, but in the end Ivo prevailed. In just a couple hours, all was back to normal. He is a modern Superman, and surely the world's best plumber. He is now our preferred vendor!

Thank you, Ivo! And thank you, Bea!
Cheryl H.
Cheryl H.
2/23/2016
This is my first use of Yelp! and my first review.  It sounded like a water pipe had burst in my wall, about 9pm.  Finding no water in the house, I shut off all the water, and the sound stopped. B & I Plumbing had great reviews, and I called and talked to Ivo and his wife Bea; he agreed to come early the next day before his first job.  It sounded major when I cranked it on for him, and he came back a second time when I could be there.  He climbed through a hatch under the stairs and down under the house, I cranked the water on again, and he said it had to be outside the house, no water down there!  We went out into the back yard, and there was my hose running full bore!  Unless someone climbed my 6-ft. fence and cranked it on, I suspect it was the raccoons climbing my grape arbor, as they do almost nightly, somehow stepping on the faucet right under where they climb.  I felt so foolish!  It did sound like the hose running high, but I didn't check it!

I felt even worse when Ivo said he wouldn't charge me!  He made two trips to my house, he and Bea took multiple calls from me, and he said he would be happy with a positive review on Yelp!  I called off my insurance company, reported the good news to friends and family, and even though I'm nervous about writing a great review, B & I Plumbing deserve the best!  I will certainly call them again when I need a plumber, and I recommend them to anyone needing plumbing help!
Wesley H.
Wesley H.
3/25/2014
I always find it interesting that a non-Yelp sponsor will end up with links from Yelp sponsored competitors on the top of their pages, but I digress.

Called B&I and got a voice mail.  I had moved into a new place and the waterline to the refrigerator wasn't working, not a huge rush for me.  I was content to wait for a call back.  Ivo called back less than a half an hour later.  Found out that from where he was based, he was only about 10 minutes away and would stop over on his return trip back.  

It took him 15 minutes to discover that the valve had been knocked out by the previous owners when they moved their refrigerator out, that caused a blockage in the water line.  He installed a new one.  Not only was he finished within 40 minutes, he charged me very reasonably.  Good work, responsive, and very reasonable rates.
Anita C.
Anita C.
3/19/2012
Ivo came out within a few hours to fix my clogged sink.  Finally told me that he needed to cut a hole through the outside wall.  I expected disaster and it costing a fortune, but he gave me a reasonable estimate, came out promptly the next morning, cut and patched the hole neatly, and my kitchen drains work well for the first time in the 30 years that I've lived in my 1936 East Sacramento home.  I recommend him without hesitation.  He really knows how these old houses were built and how to fix the problems.
Nick O.
Nick O.
5/13/2015
Don't even bother researching other plumbers. We had already done it. This mom & pop plumbing service run a great business. We had a leak somewhere in our sink area that was forming large puddles in the middle of our kitchen, and we were panicking that this would be a huge cost. After calling B & I plumbing, they came within an hour all the way to Davis, diagnosed the problem, told me the part I needed (some $5 part from Ace Hardware) and it only cost $65 to fix my issue. Instead of my fear of paying several hundreds of dollars, they fixed my problem quickly and dealt with me fairly.

I would recommend B & I for anyone's plumbing needs.
Erin M.
Erin M.
01/01/2012 12:00:00 SA
I will never use another plumber again now that I have found B & I! Had a clog and they showed up within an hour on a Sunday. Completely trustworthy, Ivo resolved the problem quickly and explained the how and why of his approach. He is very knowledgable across the board and even spent extra time helping me figure out how the sewer and drain lines flow in my old crazy East Sac bungalow. I've already texted his number to everybody I know! I've lived in Sac my whole life and have tried 10 different plumbers including ones with major advertising - Ivo is amazing. Does tons of commercial work, too... Will never call anyone else.
Solomon S.
Solomon S.
5/18/2015
Just to state right off the bat: This is hands down the best plumber you will find in Sacramento.  Honest, talented, and won't overcharge you.

I had gotten quoted over $300 to replace a master shutoff valve in my house.  Ivo came over in the morning and quoted me $275 to do it, and then came over later the same day to complete the task.  After finishing, he lowered the price to $225 because it was easier than he expected.

Ivo is very friendly and easy to trust.  You will not be sorry if you go with B & I plumbing.  They have become my permanent plumber from now on.

**Update: Ivo just came over and helped me replace a broken valve so that I could get water to my refrigerators ice maker.  He replaced it easily (I had spent hours trying to do the same thing).  As he left, I asked him how much I owed him, and he said don't worry about it.  This guy is awesome.
Joseph Y.
Joseph Y.
1/13/2012
I read the reviews and liked what I saw.  I too, have a shower leak. This is what happens when you hire amatuers. Ivo was nicer than anyone here has stated. He knows what he's doing and is very polite. He can ask a question without insulting which means a lot to me. I'm adding B & I to my website also.
Ted F.
Ted F.
11/03/2012 12:00:00 SA
Just had Ivo come back and fix some more rusty pipes in my house.  He was much harder to schedule this time, but that's probably a result of his great ratings on Yelp.  Overall though still a great experience, he was on time, courteous and explained everthing to me.  Best of all he was still the cheapest by far.
Laurie M.
Laurie M.
2/17/2014
It was a Sunday, midday and I called three plumbers in a panic. Left msgs for two and spoke with Ivo. He was on another job but said he could be there in two hours. He arrived in 90 minutes. I was never so happy to see a service person. He already knew the problem when he rang the doorbell:  blocked sewer pipe. He said he'd have it cleared in 10 minutes. **Happy Dance** He set up immediately and we talked as his machine ran. I asked questions and he answered all of them. As promised, he had the blockage cleared within 10 minutes.

As he cleaned up, I ran to get my checkbook. Not knowing what to expect when I asked him the cost for the service (no, I didn't ask beforehand... that's how stressed I was), I breathed a HUGE sigh of relief when he told me. I didn't have anything to compare to, but was just thrilled it wasn't over $120. Even if that cost is considered high for a Sunday service call to unblocked a sewer pipe, I don't care. It's one of those problems where I just wanted it fixed.

I'd recommend B & I Plumbing in a heartbeat. I feel Ivo's a trustworthy and fair plumber and that's important for me.
s.s. k.
s.s. k.
5/25/2012
I really appreciated Ivo's service. He drove a long way to look at my water heater, and I received updates by text about the exact time he would arrive so that I wouldn't have to wait all afternoon. He correctly identified the problem, but then helped me realize that it was still under service warranty and even helped me find a different service provider to get it fixed by the manufacturer. He basically wasted a lot of time to help save me $100 and was completely nice about it. I can't recommend them more highly and look forward to calling him again.
Caetie S.
Caetie S.
2/19/2014
Highly recommend B & I for any plumbing job. Had a minor emergency and Ivo came out even when he wasn't so sure it would happen. Tried to fix the problem before determining that we needed replacement. Long story short, he fixed the problem, made to look esthetically better and was fairly fast given he issue. We will only do business with B & I, from now on. Reputable, fair, and affordable. Ivo is a very good and honest man.
Chuck R.
Chuck R.
11/19/2011
Ivo, the owner, and his helper arrived right on schedule and started work on two projects - fixing a leaking copper valve and building a sewer cleanout.  It turned out that the copper valve was leaking because a prior plumber had used a galvanized fitting onto copper.  Ivo pointed out that the resulting corrosion had caused the valve to malfunction.  He quickly replaced not only the valve but also the corroded fitting at no extra cost. He said he had to do the job right! He then spent several hours under the house constructing and fitting in a new cleanout - and correcting a grading problem in the old pipe. His work was very professional and his charges were reasonable.  I strongly recommend him.
Chia L.
Chia L.
06/12/2016 12:00:00 SA
Ivo immediately responded with information as to where he was at and provided an acceptable estimated time of arrive.  Upon arrival, he quickly identified the problem and provided multiple alternate fixes.  Throughout the process, he appears to be well verse in his craft and communication was both ways.  He knows what he is doing and at no time did he appear to be pushy.  Excellent individual to work with.  Definitely, would recommend him to friends and relative.
Kendall R.
Kendall R.
7/24/2016
What began as a Saturday morning job to simply replace the front hose with a new one turned into an Emergency.  As I went to change the hose from the house, I see that there is a little bit of water coming up from where its coming up from the ground service.  This is below the main shutoff to the house.  This does not look good. And its surrounded by concrete from the prior owners.  Thinking that the real master shutoff is underneath the concrete, I get a jackhammer and begin to bust it hoping to get this shut off then find plumber.  Well there wasn't and breaking concrete released the flood of water. Called city to turn off at street. Then began to try and find a plumber.  All this was 2 days before a biz trip and then 4 days before a vacation to the UK!

Called several places.  Either they could not commit to a time to call back or would be Sunday at earliest to call back. One told me if have to replace the main line into the house it would be $1000 -1500!!!.  3rd call was B&I, B said immediately yes they should be able to Ivo was on a job (found out later it was #4 already that day, I was #5)  but that would be there in about 60 mins.  Sure enough he was and spent several hours of digging, etc.  Found that the leak was from the line coming into the house from street, but due to the builder (KB Homes) seemed to really skimp on work.  there was a connection that had come loose (they used a T vs a connector and the blocked off the T, but used very little (if any adhesive, blue stuff and no primer)  Well it was simply shooting out and the ground was so soaked.  Along with the fact that the connector was not correct to grade.  Something close to 4 feet in ground Ivo had to dig to get to the bottom  He was there for several hours.  Got it fixed, let it sit a couple hours and called city to turn on.  They did and all was good.  But then later that night I noticed that kitchen sink seems Much less pressure than before. I called B asked if could schedule Ivo to come out on say Monday before afternoon biz trip.  Said Monday was all busy already.  But Ivo will come on Sunday.  I felt bad but ok if it was.  Well then 5 mins later another call B said Ivo wanted to come now (after 7 PM it was then) did and boy did I feel dumb to waste his time  He knew exactly what it was  It simply was a tiny bit of dirt that affected the spray head for the kitchen sink he was in the house, took off and with toothpick and tap was working the same in no time.  Ivo said these type of kitchen sink heads are VERY sensitive to even little in their filters.  What a dope on my part.  But B&I are the REAL DEAL.  A REAL (and caring) small biz owner (for the last 21 years)  Now at least I know who to call or recommend in the future.
Rickie N Jackie R.
Rickie N Jackie R.
2/16/2017
SCAM SCAM SCAM. Never call back after they didn't put our new toilet on right !!! Water leaked out everywhere and now since I paid cash, they are acting like I never paid ? SCAM.
Steve L.
Steve L.
01/07/2017 12:00:00 SA
My mom's sewer system got clogged. So I made a bunch of calls but no one was available until tomorrow. I called these guys and they said they can come out 1 to 1 1/2 hours later. Within that time I got a text that he was on the way. He narrowed the problem down and got the pipes unclogged. Very nice and professional and got the job done the same day. Thanks definitely will use them again
Jonny L.
Jonny L.
10/21/2012
About two months ago, my front lawn water gate valve was broken.  After reading all the great reviews about B & I on Yelp, I called them to do the repair for me.  It was great that they were able to fix my broken valve in such a short notice.  Ivo did a nice job as well.  I would have rated them as a 5 star, but the price was way too expensive for the work that was done.  I paid $140 for new copper water gate valve, 3 pieces of plastic tubes, and 30 mins of labor.  I did check the prices of the items at Home Depot before and after the repair, and they would have cost me lesser than $40.  I just felt that it was really expensive to pay someone $100 for 30 mins of labor.  But then again, that's what you get for not knowing how to do-it-yourself.
Diane V.
Diane V.
5/23/2017
I had been saving up several plumbing jobs -- wanted to get all of them done at the same time, in a coordinated fashion.  Ivo and his assistant Rob showed up and: capped off two old outdoor sprinkler controls, added two new outdoor faucets (working to my design instructions that Ivo improved on!), and a tricky shower valve replacement that required coming in through the wall from another room.  All the work was done to high standards and just what I was wanting.  Ivo really knows his stuff!  And working with Ivo was fun -- he's interesting man, and I really liked talking with him -- plus he was patient in providing all the questions I kept asking.  There was one more project I wanted to do myself, so Ivo and Rob walked me through what to do and made several suggestions that made the project better and faster to do.  Highly recommended.
Kate S.
Kate S.
5/15/2012
Everything good that anyone else has said here about Ivo is true, true, true. He's reliable (as in, comes to help you out more quickly than you thought was possible.)  Does excellent, thorough work in an amazingly short time (as in, a real craftsman.) Six stars!
Mark U.
Mark U.
10/22/2012
Ivo is the greatest! He replaced my gas water heater just like he said he would. It wasn't a simple swap out in our 100 year old house but he made it painless. His quote was so much cheaper than the previous one that I up sold myself and added in a recirculating pump which he also fitted for no extra $$.

Quick response, arrived when he said he would, no 'gotchas'. He even disassembled our kitchen faucet to find out why it was such low pressure - Ivo complained bitterly about Moen faucet build quality and told us to go to Costco to buy a new one, and he'd fit it for free!

I seriously can't imagine any other tradesman saying the same thing, can you?

Oh, and by the way, Ivo is Croatian!
Judy M.
Judy M.
08/08/2015 12:00:00 SA
When you are facing a plumbing crisis (which I was with my rental in North Highlands), this is the business to call. They network with other small, well known plumbers to help YOU, even if they can't get out there. Dee referred me to Phil's Plumbing just because she knew it was more important for me to get taken care of right away. She then called back to see that everything was OK and that I got taken care. Now that is customer service! - Thank you!!
Ravi J.
Ravi J.
06/02/2013 12:00:00 SA
Don't bother. I was desperate and I called them because they received just high yelp reviews. IVO told me that I had orangeburg pipe and that was why he was unable to unblock the sewage blockage I had in my front yard. Even though he said I had orangeburg pipe he was unable to show me any evidence that orangeburg pipe was being pulled up from his snake. I was quoted $3-6,000 to remove the pipe and he gave me a bill for $165 and a blocked sewer line. The next day I called armor plumbing they unblocked the clog and charged $125.   It's been 6 months no problems.
Christian P.
Christian P.
10/13/2015
Look, Ivo is great! Fair, courteous, clean, caring, honest, and knows his stuff! That's all that needs to be said. Call him. Now!
Jenny D.
Jenny D.
5/28/2012
We needed someone to move our water spicket from the front to the side of the house. We're putting in a steel planter and want it as close to the house as possible.  Ivo came out the same day I called and moved it lickety split!  I definitely think his work is great and reasonably priced.
candice l.
candice l.
10/13/2017
I hate giving bad reviews. But I hate getting ripped off a little more. I'll start with the woman who answers the phone. She's awesome. Very understanding very polite. However ivo the plumber showed up and it went downhill. I had a simple toilet leaking from the base, I knew it was the wax ring. I am not a plumber. I did not want to diy the project.  I just needed a skilled plumber to pull up the toilet replace the wax ring and seal it. Easy. No. Ivo showed up and instantaneously decided I needed a new toilet. He claimed my glacier peak brand toilet was home depot junk!! And he could only help me if I bought an American standard toilet from him installed for the low low price of $500. Needless to say I had a legit plumbing company come out and they replaced the wax seal perfectly and for $125. I hate giving bad reviews but seriously. The toilet works fine. Insisting I replace a perfectly working toilet for no reason seems a little shifty. Just saying.
Tim H.
Tim H.
10/22/2011
I would give B & I Plumbing my HIGHEST recommendation.  Five out of Five Stars.
   When my family's 60-year old, 90-foot long sewer line clogged for the very last time, I knew I was facing a job I especially dreaded. The pipe went under huge trees and various hazards including sidewalks, fences and massive roots.
    I got bids from at least 10 plumbing companies, spending as much as an hour with  each, discussing the many challenges of the work, and having cameras on numerous occasions exploring the path of the pipe. The contractors represented both Trench (digging) and Trenchless approaches, many with large and well-known businesses. I just couldn't risk getting my sewer line wrong. The bid process was full of confusion and stress.  
    Although somewhat of a smaller operation, I finally selected B & I Plumbing. I am SO grateful I did.
   I found Ivo, the owner and hands-on Plumber of B & I, to be on time, reliable, in touch in terms of phone connections, warm,  flexible, personable, and very highly skilled and experienced. His judgement and evaluation of the problem turned out to be spot-on based on years of honest work  in the field. B&I prices were in the lower middle of the group, but because of the wisdom of his approach, he saved me several thousand dollars over other bids I was carefully considering. He remained on the site the whole time and with his
long-term and remarkable crew, I could not believe the amount of digging and plumbing that they accomplished. Even with three separate, demanding City of Davis and Davis Public Works Department inspections, B & I Plumbing finished the job in only 3 days and put my whole yard back in perfect condition. As no stranger to a shovel, honestly, this was  unbelievable to me! They also demonstrated  extraordinary pride in their work by significantly improving the slope/incline and direct path of the new pipe to foster much
smoother and faster flow, thus preventing many future problems for our  family.
    Despite 5 companies that presented confidently that they could handle my job, once the long trenches were dug, it became very apparent that a Trenchless approach would never have  worked  on my property. Who knows what the failures of these contractors would have meant to me as a homeowner.
    I can not say enough good about Ivo or  B & I Plumbing. In my experience, this is a stellar company that  you can TRUST.  Their work is EXCEPTIONAL. I urge you to HIRE him as I will be doing, for all my plumbing needs.                                                                Tim H
                                                                                             Davis, California
Brooke C.
Brooke C.
4/15/2016
I have never posted a review on Yelp, but my multiple experiences with B&I have been some of the best customer service experiences I've ever had.

B is extremely friendly and professional when you call, and you can tell they both really put their heart and soul into this business.

We had an emergency leak on a Saturday morning after a spigot was hit during a tree removal. I called and B first told me Ivo was not available at all that day. When I told her we were going to have to call someone else this time because we couldn't be without water, she gave me his cell # and said that he'd probably drop what we was doing and come by. Sure enough, when I told him we were without water, he said he'd be there within the hour. As usual, he showed up on time with his friendly smile. It turned out to be a simple fix, and he had our water back up and running within a few minutes. He then refused to let me pay him because it was a quick, easy job.

I know eventually our older home is going to need much bigger fixes, and I know who will be getting our business! I can't recommend them highly enough.
Lynn H.
Lynn H.
03/08/2019 12:00:00 SA
Ivo came to our 1920s home on short notice and installed a new sump pump for us, improving on the previous situation, quickly and for a very reasonable price. He's knowledgeable as well as a nice guy who took time to patiently answer all of my husband's many questions. We will call B & I again when we redo our master bath.
Merre W.
Merre W.
10/06/2015 12:00:00 SA
This is way over due, but since moving to Sacramento a year ago, Ivo and Bea have been my lifesavers.  Twice now, major problems have happened the morning I am flying out of town and they have always been Johnny on the spot to fix the problems.  Communication is the best and I feel at peace that I know the problem will be taken care of!  Major work done and all at a very reasonable price.  HONEST GUY ALL THE WAY AROUND!  Thanks Ivo and Bea!  Very grateful to you both!  HIGHLY RECOMMEND!
Marge T.
Marge T.
07/09/2018 12:00:00 SA
OUTSTANDING! You can't find a better plumbing company than B & I plumbing.

Marge T
Gold River
Hannah L.
Hannah L.
09/06/2016 12:00:00 SA
This review is for the customer service only.

Accidentally drilled into the water pipe while putting up kitchen cabinets (Tip: Never assume your builder has installed water piping correctly. Ours was laid directly behind the drywall and over the insulation instead of behind the insulation, but I digress). Of course, it's also Labor Day weekend. Called a few plumbers around before getting to B&I. Ivo came over to our home approximately 1 hour after I spoke with his wife. He took a look at the situation and was very upfront and honest with me about the repair, especially since the house has dreaded KITEC pipes. He did not have the part needed to make the repair and was unable to complete it that day; Ivo offered to order the part and repair the pipe the next day but I was able to find another plumber that had the necessary part. Ivo did not charge me for the service call to inspect the situation.

I also spoke with Bea (Ivo's wife) when scheduling the appointment and to cancel ordering the part. She was very friendly and understanding during our interactions.

Though I ultimately went with another plumber for my immediate needs, I plan to call B&I for future plumbing needs.
Pat O.
Pat O.
1/28/2014
I highly recommend B&I Plumbing.  My tub was stopped up and a friend recommend Ivo to me.  I phoned today at 3pm.  Bea was a delight.  She took my number, tracked down Ivo and called my back saying he could be here by 5pm.  Here it is 5:20pm and my drain is clear.  Ivo showed up with a smile - how can I help you - snaked out the drain - life is good!!!  On top of the excellent service, his charge was more than reasonable.  I am saving his contact information for all of my plumbing needs.
Michelle K.
Michelle K.
1/13/2014
This place rules. Called on a Sunday night a little frantic because my garbage disposal was backed up and water was shooting out of the pipes behind the washing machine in another room. When I called, I figured I would not get a hold of anyone..but someone answered and sent Ivo, the owner, right out. It was no problem, he snaked the shit out of the dishwasher pipes and got everything cleaned out in no time. These guys made a situation that I could have made out to be the end of the world, a totally manageable and affordable one. They are nice, professional and totally available. Why can't more men be like that? HA! I kid. Seriously though, this place is great. I highly recommend B & I Plumbing!
Ronenn M.
Ronenn M.
1/29/2013
Ivo was great!!!.  I  had plumbing issues on a Sunday. He was helpful on the phone, called me right back and was at my house within an hour. When he came, he was extremely nice, friendly, made sure everything was fixed. Great Service!! Will call B& I for all plumbing needs in the future.
christine s.
christine s.
06/03/2012 12:00:00 SA
I am also writing this as Ivo works his magic on our pipes.  It is Sunday morning and we awoke to a backed-up shower and toilet.  Ivo was over snaking the pipes in less than a half an hour.  He is no-nonsense and very professional.  We live in an older home and he really understands how these homes work.  It is great to know we have a dependable  and affordable plumber to call upon (even on Sunday mornings!).  Thanks Ivo!  His prices really can't be beat!
Steve C.
Steve C.
3/28/2012
Don't read any more of these reviews.  Call Ivor now!!  He did an outstanding job at my house on a Sunday morning and gave me such a fair price that I wrote the check for more than he asked.
Kea N.
Kea N.
8/29/2010
IVO is THE BEST!

Very fast, professional, and friendly service.  I've had to call him numerous times to take care of clogged bath tubs, leaky sinks, and broken toilet plumbing.  (Old apartment in mid-town, go figure.)  

He gets the job done.  :)
Ruth M.
Ruth M.
12/14/2015
Great plumber! He fixed a major problem due to an incompetent plumber and told us that much of his work is fixing botched jobs by plumbers who don't really know the trade. He has even taught an apprentice program, which is a good thing since he really know what he is doing. And he is very reasonable--charging less than most. Really a very nice person too-- the kind of person you feel good about inviting into your home.  You can not go wrong with B & I Plumbing!
Jacqui D.
Jacqui D.
11/06/2011 12:00:00 SA
I have used a fair amount of plumbers in my day, but will forever remain loyal to B and I plumbing. Ivo showed up to save the day  on a Friday night within an hours notice, and was extremely patient while my four year old followed him around while he worked asking a million questions. Ivo did an excellent job fixing our immediate problem without giving us any pressure to spend the big money on a more major issue that will eventually need to be taken care of.
Amy B.
Amy B.
9/29/2015
We had an emergency. His wife promised they'd be out by three. At three we called and she said he was backed up but for sure they would come. At four no one answered when we called. At four thirty they finally answered and said they had too many jobs and wouldn't make it. Had to pay another company double to come after hours. So very upsetting.
Don Y.
Don Y.
9/18/2017
Ivo is the best. Hard working and very reasonable prices.  My mom had a clogged sewer line and came within 1/2 hour.  I recommended Ivo to my brother to put in a HW heater. He was very happy with his service and the cost. From what he told me, Ivo was cheaper than installers from a major national chain.
Chris B.
Chris B.
01/10/2017 12:00:00 SA
Nice people, very helpful.  I didn't actually use them either because she job was out of their scope of work but they listened carefully to what I needed and gave me a referral.  So many times people don't take the time to offer assistance.
Laurie M.
Laurie M.
12/04/2015 12:00:00 SA
I'm a renter, and the owner lives on the East Coast.  When our water heater was leaking and the pilot light kept going out, another larger plumbing establishment (and I use that term loosely) told the landlord that the water heater needed to be replaced and a lot of other little items that added up to $3100!  I called Ivo, upon a recommendation, and he came out, replaced an attachment hose that was leaking and FIXED the problem for $180!  He was professional, clean, courteous, honest and dependable!

I couldn't be happier with B & I Plumbing, they're the real-deal, honest, hardworking family business!
Ka T.
Ka T.
7/17/2019
Great  guy he came out to do his job and help out with my drainage issue. His service and price is reasonable compare to others I called.
Ryan T.
Ryan T.
12/22/2019
Ivo re-plumbed my entire house, hes amazing, does great work, and is always fair.  He's honest and will always give you recommendations if you need them.
Alicia G.
Alicia G.
06/10/2020 12:00:00 SA
I finally found a reliable plumber!!

Ivo was great! Friendly, punctual, and best of all- got the job done right. I needed a new water heater and he did a great job. I will definitely call him again eje. I have future plumbing issues. Thank you!
Aimee K.
Aimee K.
2/15/2016
This review is long overdue. Ivo has been my go-to plumber for a couple of years now. He's just plain awesome! He did a gorgeous job re-plumbing and installing new fixtures on a restored 1920s pedestal sink and tub a couple years ago. During the job, he also trouble shot some issues I was having with a toilet of the same era and fixed it for free. He was extremely easy to work with - very responsive, prompt, patiently answered questions, and did it all with a great sense of humor and professionalism. His prices were beyond reasonable. Needless to say, when my water heater blew up this winter, I knew Ivo was the guy to call. As usual, it was a great experience. Ivo walked me through all the pros and cons of replacing my existing tank style water heater with a similar model or with an outdoor tankless option. I decided on the latter. It was a huge job involving moving gas lines, getting city permits and inspections, and other fun stuff. Ivo did an extraordinary job throughout the entire process. The new water heater looks great and has functioned without a glitch for three months now. I've referred many friends and neighbors to Ivo over the years and none have anything but huge thanks and positive experiences to share. If you are looking for a knowledgeable, honest plumber with reasonable prices and exceptional customer service then look no further, you've found it at B&I Plumbing.
Kyle K.
Kyle K.
01/02/2014 12:00:00 SA
What a nice guy Ivo is.  My garbage disposal froze due to a rock getting into the sink.  I called Ivo and he instructed me on how to dislodge the rock but I did not have the wrench for the disposal.  At first he said he would not charge me but I insisted that he be paid.  He cam out promptly and was very friendly.  He was successful in fixing the disposa in very little timel.  I did not have the exact change to pay hm and he took $5.00 less because he had no change either.  ALSO, he gave me a wrench for the disposal at no charge.  Would highly recommend him.
Katherine K.
Katherine K.
02/01/2014 12:00:00 SA
I would highly recommend B&I Plumbing.  Ivo was very professional, courteous, and thorough.  He quoted me a price for my job and stuck to it.  His price was highly reasonable and he finished the job in no time.  He promised if I had any issues, he'd be back to resolve them.  They fit me into their schedule promptly, and actually earlier than expected.  Thank you Ivo, it was a pleasure to meet you.
Shirley C.
Shirley C.
2/28/2022
The water heater installed broke within warranty period, but they told me that the one the used has NO WARRANTY. Feel being cheated on the warranty. [See attachment that the website state it should still under warranty]
Julian S.
Julian S.
8/17/2020
I have since learned to install the thermocoupler myself.  Now, I save all the money.  Thanks YouTube!
Reuben D.
Reuben D.
9/26/2012
Ive never written a yelp review but b&i did such a great job that im forced to write one now. Ivo (owner) and his wife were so helpful and kind they made a disaster toilet clog easier. Ivo was quick and straight to the point. He never once tried to up sell me on anything just informed me what the problem was then proceeded to fix it. I really wished there were more  businesses like these guys. No complaints at all B&I will be my go to for plumbing for years to come.
Dustin T.
Dustin T.
10/29/2015
I can't recommend B&I enough!  We found a major gas leak when we returned from vacation and PGE turned our gas off around 4 in the afternoon.  After researching multiple plumbers, we gave B&I a call.  He was able to come over that very night, even though I'm sure he would rather be in the warmth of his own home!  He quickly let us know what was likely the problem.  Two days later, he was prepared to fix it.  He was on time, friendly, and efficient.  He even won over our four cranky dogs!  His prices were very reasonable and he stayed within his estimate.  Our leak is gone and the gas is back on.  Give them a call, you won't regret it!
tanya s.
tanya s.
10/31/2013
I'm so so so angry at myself for not calling Ivo to fix my plumbing issues I recently had.   plumber from MSE Plumbing actually smashed my 60 year old tile trying to gain access to my kitchen sink pipe.  that would have NEVER happened with Ivo.  Thanks American Home Shield for hiring shitty contractors.
Christopher M.
Christopher M.
11/24/2013
Ivo came over on short notice and helped free a stuck valve. I was replacing a toilet, already had the parts, and he replaced the valve and advised how I could finish the job myself. To top it all off, he would not even accept payment for all of his help!

He was the most pleasant plumber I've ever met and was knowledgeable and kind. I highly recommend him if you're looking for an honest plumber at a reasonable price!
Christopher K.
Christopher K.
11/21/2016
Called at 6 am and they were here by 9. Took care of the sewer line clog. We have our toilet back, Hip Hip Hooray. We will use them again as this neighborhood has lost of trees. Thanks
Jon G.
Jon G.
01/12/2016 12:00:00 SA
I will admit that I am the kind of guy that will try to fix everything by myself. But sometimes you have to call for help. Ivo and his team are the ones that I will call for my Sacramento home in Oak Park. (For other reviewers who say he won't) He came right to the house in the morning as promised. They went right to work and cleared two lines. Affordable and pleasant. Highly recommend.
Charlotte P.
Charlotte P.
08/02/2013 12:00:00 SA
I've used B&I Plumbing on two jobs now, after finding them initially here on Yelp.  I have been extremely pleased with all work.  Ivo does sometimes takes a little longer to get to you than first promised, but that seems to be because he will stop to help out people who have true emergencies.  The first time I used B&I, Bea kept me updated as this happened.  The second time - well, in that case I was the emergency.  Ivo came out quickly late on a Friday afternoon.  Prices are always reasonable.  Ivo does things right - including pulling permits and having inspections done - so if you are looking for someone to do a shoddy, patched together, unpermitted job, he's probably not your guy.  But if you want things done properly, but without any unnecessary gold plating of the job, then B&I are the ones to call.
Nigel N.
Nigel N.
6/26/2014
I had a clogged up kitchen sink and decided to give B & I Plumbing a try, mainly because of the number of positive reviews on yelp. I'm glad I did as they were honest about the clogged up kitchen sink. They couldn't do anything to clean out the pipes but they did recommend a product called Rooto Pro Drain Opener which one can find at Home Depot. It worked brilliantly as it was able to clean out the clogged up sink in a short period of time. Their advice was solid and their service charge of $30.00 was reasonable.
Michelle S.
Michelle S.
2/14/2015
Came same day in Sacramento for a clogged drain.   I had called all the other places Yelp listed in my area as well.  Those that I could even reach or that bothered to call me back couldn't make it for 1 to 3 days. Called B&I in the morning and said I had to leave by 3 that day.  He said he was busy, but he'd fit me in and he'd be here by 2 and he was.  He was even 15 minutes early!  Very nice guy.Told us exactly what he was doing.  Took care of it quickly.  Everything works perfect now.  For $115 I couldn't have asked for better.  I'm keeping his card and will recommend him to anyone.
K M.
K M.
9/16/2014
Ivo is very hard working, honest and fair.  We have had him come to several rental homes for various issues and now our own home we recently purchased.  We wouldn't call anyone else!
Stevo C.
Stevo C.
1/13/2015
Ivo is the man great guy honest and fairly priced just fixed my shower so happy 2nd time iv used him same great service as the first time
Carlo G.
Carlo G.
12/29/2011
Ivo has become my go to guy for plumbing, I value his opinion so much I've even asked him for HVAC references.  For a quality job at a reasonable price with prompt and couteous service Ivo can't be beat.  You can't go wrong using this company.
Monica M.
Monica M.
07/07/2016 12:00:00 SA
Ivo is the best. Glad I found him here on Yelp. He is very professional and personable and helped us out in a pinch. Ivo is now our go-to plumber of choice!
D B.
D B.
05/07/2020 12:00:00 SA
Update to my review: Ivo finally did come -- we had set one final attempted appointment for after 5:30. He arrived around 7:45, so I was happy to see him. The repair is completed. His rates have gone up since I last used him, but he does a good job.
Cheryl K.
Cheryl K.
2/20/2013
My water heater went out 6 years after I moved into my newly renovated house. B & I Plumbing replaced it with an American-made heater that is sure to last me much longer than 6 years. Ivo made the process easy and was very personable. His quote was the cheapest I could find, but his work was amazing. He had the new water heater in right away and cleaned up when he was done. I would gladly call B & I Plumbing if I have any plumbing issues in the future.
Marie A.
Marie A.
02/06/2019 12:00:00 SA
Wow! I had a drain pipe problem last night with water spilling out all over! Less than 24 hours later, problem gone! B & I is the go-to plumber! Fast and the price was exceptional! Also, friendly and answered my questions! Need a plumber? Go t B & I!
Dim S.
Dim S.
06/09/2013 12:00:00 SA
Sunday night, And the sewage starts coming up in the tub and out of the outside drain. I called b and i and ivo was here in about an hour. Very courteous, professional and he fixed the problem quickly. He cleaned up and charged me exactly as I had expected. I'm very happy with the speed and quality of his service.
Lindsay M.
Lindsay M.
1/20/2017
Ivo was awesome!  He replaced our toilet and recommended proactively changing the service line to avoid a possible flood situation.  Extremely fast service and very dependable.  Highly recommend!
Youtharin K.
Youtharin K.
06/11/2012 12:00:00 SA
Okay, Ivo and his assistant Mark worked their magic today.  Our sink has been semi-clogged for about 5 years and today we had no choice, but to finally call a plumber because the water no longer drained.  After reading the reviews through Yelp, I decided to go with this company.  Ivo and his assistant Mark came at around 7 pm and left at around 10:45 pm.  Yep, 10:45 pm.  It wasn't that they were working slow.  Nope.  Ivo said in his 25 years of business our house was the worst.  I believe him.  We basically had dried grease mixed with rice which pretty much formed to a rock-like texture.  This was stuck in our pipes.  It was bad.  They worked diligently and explained what was going on throughout the process.  They are absolutely the best and I would not hesitate recommending them to family and friends in a heartbeat.  Finally, a working normal sink without spending too much $$$.  Ivo quoted us $80 - $120.  He stayed true to that.  We gave him a little more though because he really worked his magic.
Luci N.
Luci N.
6/26/2013
It's not often you need a plumber and when you do it's hard to know how to pick the right one that won't jerk you around and cost a fortune. I turned to trusty yelp for someone dependable and trustworthy and found B & I Plumbing with the highest ratings. After going to them, I can see why they are so highly recommended.

I have had to use their services twice and both times I was really impressed with their professionalism, honesty and customer service. Ivo is the main guy who will come out to your house and give you an estimate. He came out fixed the problem didn't overcharge and even gave some free advice and help with some other plumbing issues I had. The cover caps on the clean out were old and broken and he fixed it temporarily but let me know that eventually I would need to replace them. He said they're hard to find because it's an old size and to give him a call if I need it replaced. Sure enough, about 2 months later, the cap was missing from one of the clean outs and I needed a new ASAP.

I called B & I and left a message. Bea called me back and knew exactly who I was. She reassured me that she would get Ivo out the next day. She kept me informed of the approximate time to expect him and called back to check and make sure I was going to be available. There was no waiting around trying to guess the eta- makes you feel like your time is valuable to them. Not only did Ivo replace the cap that was missing but he also replaced the second one without me asking him. No charge!

I am so impressed with the service B & I offers! I would not go to any other plumber!
Robert M.
Robert M.
1/19/2017
Based on good reviews I called these guys my experience was awful. I had to call them repeatedly after not getting calls back as promised, I could never get a specific time as to when the the plumber would come out. The plumber eventually came out and said he would be back within the next few days to do the job.  The plumber said he would call me the next day to give exact time when he would be coming out. The plumber never called so I called the plumber and was told he would be at my house the next day. I received several texts the next day saying the plumber was running late. The plumber never showed up and did not call or text to explain why. I had to use another plumber who was much more professional.
Stay away from this company.
Lance C.
Lance C.
01/10/2013 12:00:00 SA
I called this morning and had my sink fixed by noon. They were friendly, personable, and followed up on my call to make sure I was being taken care off. Great job.
Julie M.
Julie M.
5/23/2012
I feel very bad writing this so late.  Ivo came out to see us about 4 month's ago.  My initial call to him was to explain what the problem was with my leaking bathtub faucet.  He told me the problem seemed like a cheap fix and even asked me what type of faucet I had.  Before I called Ivo, I had an appointment set up with Bonnie Plumbing (horrible).  I called Bonnie Plumbing to set up the appointment and wanted to get an idea of whether the problem was minor or major.  The lady on the other line said, We just set up the appointments, the technician will have to tell you this when they come out.  That left me feeling a little uneasy.  Shouldn't they be able to give me a general idea?  If not, they should have someone answering the phones that can answer this.  I found out that Bonnie Plumbing overcharges people for small fixes and extends out the job to get more money out of service calls. Ivo is truly a salt of the earth individual.  This is very rare to find in people who provide these service calls.  My 7 year old was hanging out in his room where he could see Ivo.  Ivo acknowledged him and started a little conversation with him.  The cost to have him come out was minimal, I was expecting to be charged over $300.00 and it would have been that much with Bonnie, if not more.  I also spoke with Ivo's wife, who is just as wonderful as he is.  Don't call anyone else, B & I is it!!!
Adam K.
Adam K.
11/06/2011 12:00:00 SA
I'll never use another plumber. These guys are that good. The owner, Ivo came out for my weekend job to fix a clogged pipe. Not only did he fix it fast, he found three other clogs and waited around with water running everywhere to make sure that no other clogs existed.

The total bill was under $100. Skip the big corporate plumbers and just hire Ivo.
Sarah F.
Sarah F.
7/21/2013
I called on a Saturday morning and Ivo was able to fit my job in that afternoon.  He showed up and was very professional and friendly.  Our home is old and has not been updated, yet Ivo was able to diagnose the problem right away and even though he said it might be a difficult part to find, he was able to find it quickly.  He even made a second trip to the store because the box they sold him was missing a part.  Ivo finished the job efficiently and the cost was very reasonable.  I highly recommend B & I Plumbing!
Shareen W.
Shareen W.
7/26/2016
This is a late review but a well deserved one! We used Ivo last November to help identify a gas leak after PG&E had shut the gas off to our tenants unexpectedly. I can not say enough about the quality he provides.

We had 4 estimates from well known plumbing companies in the area. They ALL stated it must be a leak under our driveway (concrete) and said they had to dig before they knew where the leak was. They all quoted $4000-$6000 to solve the problem. Ivo was the last estimate we were getting before we moved forward.

When he showed up I was off put because he was not in a company marked truck with decals. No bells and whistles with Ivo but hard honest work is what we got. He never said once we needed to dig up our driveway. He said we needed to cap both units and then test them; then if we didn't  find the leak to test the driveway. WOW!!! No digging or thousands of dollar quote. He identified the leak FIRST (It was not under the driveway) but in a outer wall of a unit, then he fixed the leak. We did it all for less than $300.

While he was there he also stopped a toilet from leaking and we have not had a problem since.

We strongly recommend his work and that he will do it right. After all of the companies we dealt with Ivo was a pleasure to do business with.
Carol M.
Carol M.
9/26/2016
Best plumber hands down, and great guy! Honest and has great prices. I had a clogged sewer line and it was a huge hassle but he found a way around  and saved us money! Thank you Ivo you were kind and great.
Patrick W.
Patrick W.
01/07/2013 12:00:00 SA
Ivo came to my house several weeks ago but was unable to repair the work because parts were needed.  I purchased the parts and called him back to finish the work.  I was told by Ivo he could not come that day but to call back.  I did, and was told once again he could not come in the next few days but to call back.  Finally, he scheduled me for Friday.  I waited all day.  He never showed or called.  I called Friday night and was told I would receive a call over the weekend to schedule me for Monday.   Call never came.  I'm sure he does good work, but getting him to show up to your house might be an issue.
Jack T.
Jack T.
05/03/2016 12:00:00 SA
Is have had great experiences using Ivo for my plumbing needs over the past two years. He solved my hot water problem by installing outside a new tankless water heater and removing a very old one inside the house . They worked many hours on Saturday to get me hot water by nightfall. Months later he replaced my three old toilets with new low flush ones.  He had me order delivery by Amazon and the work was great including removing the old toilets and leaving everything spotless. Finally, my son in Elk Grove had a plumbing noise issue and Ivo went and quickly solved  the problem and at no charge.  His wife has always been very friendly and has given me great leads for heating and air conditioning service. I would give them more than five stars. If I could.  Peter in CURTIS Park.
Daisy H.
Daisy H.
9/21/2022
Good news! Ivo is only partially retired! Give him a call on his cell (916) 320-0939. He was at my house today installing a new water heater, 2 new faucets, and fixing a drain plug. He is likable, reliable, efficient, and trustworthy. Plus his 38 years of experience as a plumber make him an easy choice. Note: the other lines on his old business cards no longer work. He also would only ever refer you to another plumber named Mickey.
Peter K.
Peter K.
08/09/2012 12:00:00 SA
Ivo just came and fixed my 2 sinks that had leaks. I am very very pleased.

The usual plumber would just change out the U or P trap underneath the sink, and that would fix the leak for the most part, until 5 or 10 years down the road. That is something we are all use to seeing a plumber do.

That is why when Ivo started taking apart my whole under sink, I was a little confused, and unsure.  I thought he was making his job harder, and that all he needed to do was change out the trap. Turns out, he was changing everything under the sink, but with better pipes, the PVC type, not metal, b/c those rust and do not last as long.

He also said b/c he changed everything, if I were to have another sewage backup like I did from our previous job, we can just go through the under sink, and it would be a lot easier b/c of the type of pipes he used. Makes sense to me. He did a great job, and I love how he never does anything half ass, he does it all the way, or not at all.
Keith M.
Keith M.
5/13/2013
Just left my house in better shape than when he arrived.  Toilet and shower were backing up.  Not only was he quick and very reasonably priced, but he showed me the problem and how I could fix it myself in the future.  Didn't realize that they live just a few blocks away!  Bea and Ivo (B&I), a great husband and wife team... he's the plumber:)  How could anybody write this guy a bad review- he KNOWS his stuff!
Rosa T.
Rosa T.
05/04/2018 12:00:00 SA
I called B&I to fix my sink because it was draining very slowly.  When they came to my house they realized that the only problem was that I wasn't using my garbage disposal (because I was unaware I had one).  I was not charged for their time they spent in my house.  They were extremely nice and professional.  I would definitively called them again when I need a plumbing repair.
Cathy M.
Cathy M.
12/06/2013 12:00:00 SA
Stay away from this plumbing company.
I called this company after reviewing the reviews
on Yelp. My toliet was leaking into my downstairs
neighbors house. I could see were the leak
originated. The water was leaking from a hose
connected to the toilet. I explained this to the
company. I was told by the company they would come out.
They would have to do three different procedures.
Which would be costly. I told the company I could see
The water leaking, and why would it involve several different
procedures. That's when I was told your an asshole.
I don't think that comment was warranted. I am a senior citizen.
I called another company, and over the phone was told that I just
needed to tighten the nut were the water was leaking. The first guy was
rude and used profanity. Don't use this company.
Lindsay W.
Lindsay W.
10/14/2011
Ivo from B&I did a great job replacing the trap and clearing the line from under my sink. He was courteous and quick, and I'll definitely be calling him for future plumbing issues!
John A.
John A.
4/29/2012
Quality work and at a good price. Fast response and no hassles at all. The easiest plumbing problem I've ever had. Why shouldn't always be this easy.

It was Saturday afternoon and the main sewer line was backing up. Not a time to wait around for scheduling an appointment. BUT, I've had problems with plumbers doing quick repairs in the past, work that I as a DIY'er had to redo after the fact because it was wrong or sloppy and not because it was an expedient.

Ivo was out to the house quickly, an 85 year old house that was built when people cared. It was before clean-outs. He had us working again quickly and gave good advice about the condition of the lines. He helped on another quick task and estimated some other repairs. We talked enough about materials and products for me  to know he had great experience and knowledge. There's no reason for shoddy jobs with cheap materials just because people don't see the work.

I'm glad to know there's still companies that operate like this. Good work, good value, easy service.
Deborah R.
Deborah R.
08/07/2017 12:00:00 SA
Phone answered by live person immediately and we had someone  the house in less than an hour - early Monday morning. We were given an estimate in writing of the job and Brandon explained everything clearly. After he finished he was great providing useful techniques to avoid the problem going forward. It ended up being a bigger job than we initially expected but was handled professionally and for a very fair price. These are now my go to plumbers!
Edith L.
Edith L.
01/11/2013 12:00:00 SA
You cannot find a more competent, professional, knowledgeable and helpful plumber in the Sacramento area.  As a restuarant, our plumbing problem was both serious
in nature and needed to be fixed ASAP!  Ivo explained everything he did, and provided us with information on how to prevent further problems.  He was very reasonable and did the best job fixing the problem quickly.  He is the best plumber
I have ever had the pleasure to call.  I recommend B & I Plumbing without
hesitation.  
Edith L.
Rick G.
Rick G.
3/19/2019
I called Ivo yesterday to replace an 80+ year old shower valve in our ancient home.  It was a nightmare of frozen parts and frustration.  Ivo quickly returned my call, came out later that afternoon, and within 30 minutes (with a little good-hearted cursing) had the valve pulled.  He told me to go to Brothers Plumbing with the stem, and they would have a replacement.  Nope -- he didn't say he'd get it himself and finish the job the next day for an extra few hundred $$$.  He said you go get it, and it will take you 5 minutes to re-install it.  He was right -- job done in 5 minutes, and we're up and running.  A great plumber and human being who loves his work and people, and respects your home, intelligence, and pocketbook.
Philip W.
Philip W.
04/07/2014 12:00:00 SA
I'm in the middle of a kitchen remodel and discovered I had less than 20 hours to move a gas line. B&I was the first plumber I found on Yelp, but when I called, I reached their voice mail. While I was dialing the next plumber, B&I called me back from my caller id, apologized for not answering the first time, and sent Ivo to my house within the hour. He moved my gas line quickly, and while he was there, spotted a water issue that was going to complicate the next phase of the remodel. Ivo fixed the water problem quickly with a smile and left me feeling greatly relieved at the solutions he provided. I am definitely calling him back at the end of this job to hook up our new appliances. In fact, I'm never calling anybody else again. Ivo is my plumber. Period.
Bryan H.
Bryan H.
7/23/2015
I found these guys on Yelp and called them because of their strong reviews to come do a simple fix at our house.  They promised to call me back the next day with a time that they can come out.  3 days later I still haven't received a call back and in the meantime, I found another handyman on Yelp to do the job.  I am tired of continually trying to bring local businesses my money and they turn it away.  I take my money to those who wish to earn it.  Sorry guys, I hope I'm the only one who has to leave a poor review on your business.  But my experience with you says BOO!!!!
D. T.
D. T.
8/25/2017
Minus 4 stars !!!!!!!!!!!

Evo had a hissy fit and left the job 3/4 done. I am female. I stated at the time of estimate that I needed ALL of the plumbing disconnected and REMOVED off the counter tops.
Today he showed up 1hr 45 minutes late. (It seems that our job has never been a priority to him even though we are paying customers. he has never been on time)  

Evo proceeded to argue thought-out the whole removal of plumbing process that we had agreed upon during estimate. He did not like that I disagreed with him. Evo left a pool of water under the sinks (I supplied a bucket) when he broke the granite counter top he left all the mess on the floor and under sink, he did not remove drain from sinks

His customer service skills stinks, he is super unprofessional and rude.

I told my friend (who referred him to me) that she was lucky she didn't need any work done.
Reed R.
Reed R.
03/03/2012 12:00:00 SA
The ceiling in my downstairs bathroom started leaking all over the place - through the ceiling, through the door frame, etc.  I looked over several plumbers on Yelp and gave B&I a call.  Ivo was over within two hours to examine the whole problem.  Leak is fixed and I now know more about plumbing thanks to Ivo letting me hang around him and ask questions.  Price was great and well worth it.  I recommend B & I for sure.
Annette N.
Annette N.
10/30/2018
Ibo has been working for us for five plus years.As gay women it is sometimes difficult to have male workers in our home. However, Ivo has always been professional & respectful. He is knowledgeable & fair. You know the fix is going to last because he uses quality material. His prices are fair & you know the cost ahead of time. The D&T review makes no sense to us.
Ian S.
Ian S.
10/20/2018
Showed up on time, saw the issue, told ME how to fix it, and didn't charge me a penny. We spent more time bullshitting than he did figuring out my problem. 10/10 would call again. Great guy.
Mark H.
Mark H.
12/16/2013
I highly recommend B&I. We will never use another Sacramento plumber again.

We were in a tough situation...both toilets were overflowing and it was Friday night. In the morning we would be celebrating a birthday at our house so we really needed someone out right away. I went to Yelp and found that B&I had some of the best reviews and gave them a ring.

The lady I spoke with said she wasn't sure if someone would be able to come out that night, but gave me Ivo's number to give him a call directly. Talking with Ivo he said he would be able to be there in 2-3 hours at the latest. I asked him if he could give me some sort of estimate based on the issue and he said it would likely be between $55-$155 (unless there was something else going on). For a Friday night call this seemed VERY reasonable.

Ivo was at my place in 75 minutes! He listened to what was going on and immediately started working on the clean out. He took his time to make sure things were taken care of and when it was all said and done he charged $130. Now I've paid a plumber from a big name plumbing company $100 to do a 5 minute job before, so I was more than happy to pay $130 for a Friday night call that fixed the disaster we had. Ivo was extremely friendly and gave me great advice.

Thanks again Ivo and the B&I Plumbing team!
dinah c.
dinah c.
7/31/2013
I had some concerns about a toilet that was repeatedly backing up. I called B&I at 5:45 expecting to leave a message and set up an appointment for the following day. To my surprise someone answered and said Ivo would be out in about an hour. True to their word, Ivo showed up within an hour. After talking me through my problem, Ivo concluded that my fix was a good one and that I didn't need him to do any additional work. After chatting about the neighborhood (Ivo and his wife are long time East Sac residents themselves) and the real estate market Ivo advised me that since I had already fixed the problem there would be no charge.

In my experience, Ivo was quick, trustworthy and genuinely pleasant; three things you don't necessarily associate with all plumbers! B&I definitely deserves their position as the top rated plumber on yelp.
stephanie m.
stephanie m.
12/15/2012
We had a clogged kitchen sink that my hubby couldn't successfully snake.  We called Ivo based SOLELY off of the reviews on Yelp.  He was out within an hour (we live in Placer County) and was professional, efficient, competent and reasonably priced.  We would NOT hesitate to use him again (although we hope we won't have too! ;)!  Thanks Ivo! Jeff and Steph Martin
Jack K.
Jack K.
11/05/2014 12:00:00 SA
I needed to replace the utility sink in our 1930's house--never a simple job. Ivo from B and I plumbing came the same day I called to take a look, and came back the next day exactly when he said he would to do the job. The job was more complicated than expected due to a badly placed drain, a copper line attached to galvanized without the proper fitting, causing the pipe to rot ( a nail someone had driven into it didn't help). Ivo knew just what to do to improvise around the unexpected findings. After I repaired the wall that had to be opened to do the rough-in, Ivo came the next day, exactly when he said he would, to finish the job. The work was both fast and excellent, and despite the unexpected extra work he charged less than his very reasonable estimate. Next time I need a plumber I will call B and I, and I will know better not to start any more projects in this house unless they are absolutely necessary.
Regina W.
Regina W.
12/20/2011
Don't even waste your time calling around!! I did, and Ivo had the best price I could find! Other plumbers quoted me anywhere from $125 to $200 for a clogged sink drain and one even assured me I WOULD NOT find a lower price. Ivo quoted me a $95 flat rate.
Ivo was able to make it to my house the same morning I called. In short he was AMAZING! Not only did he have a low flat rate but he is the sweetest person you could meet. He told me exactly what was wrong, what needed to be done, and how I could keep from clogging my sink again. He didn't make me feel silly (when I should have after throwing chicken bones in the disposal accidentally :)
Not only was he fast and efficient, but I had the greatest conversation with him also! When we weren't chatting he actually whistled while he worked!! He was done in 30 minutes and even cleaned out my sink, floor, and under my sink where water was leaking.
So here is the icing on the cake. I was so impressed with Ivo I added a $15 tip to his check in honor of the Christmas spirit and to thank him for the awesome service. 1 minute after he left, my phone rang and he was calling from my driveway concerned because I overpaid. It wasn't until he ensured I meant to pay that amount and thanked me kindly that I heard his truck start up and drive off. If you want great service from a wonderful person who won't take advantage of you then please call Ivo. Let's put it this way. I've been using yelp for years and this is the first review I've been compelled to write!
Steve C.
Steve C.
2/19/2014
Both of my toilets backed up Saturday evening. It's never good when this happens, but it's even worse when you can't fix the problem yourself and you expect company the next day. So, I called someone with good Yelp reviews but didn't get an answer or a call back. So, then I called B&I Plumbing. No one answered that number either, but the message that greeted me gave me Ivo's cellphone number. Ivo (pronounced Eevo) is the plumber of this small family business while his wife takes care of the rest of the business. Ivo answered, I told him my problem, and he showed up at my house as soon as he finished the job he was on. This was around 7 PM.

He tried like a trooper to find the access point or whatever it's called outside the house that he could use to snake out the clog causing the backup, but it was dark and he couldn't locate it. So, he did something that allowed one of our toilets to flush and said he'd come back the next morning to search for the access point in daylight. He said using that access point would be much easier for him and cheaper for me than having to remove one of the toilets to accomplish the task.

Sure enough, he showed up the next morning when he said he would and quickly located the access point he was looking for and used his machine to unclog the sewage line and get the toilets working again. The cost was $130. I also asked him to fix a leaky toilet and he said he could fix it for $80 so that it would work for the time being but that it was over twenty years old and would likely give me more trouble soon enough. So, I asked him how much he would charge to replace it with a new, quality toilet, and he said he could replace it with a high quality but relatively inexpensive Gerber toilet for $440.

I agreed to this, and he came back Tuesday evening and did an excellent job, and now I have the best toilet I've ever had. It flushes and refills amazingly quickly and quietly, and it didn't cost much more for the toilet and his labor than it would have cost me to buy the toilet, install it (were I even capable of such a thing), and get rid of the old one myself.

So, not only was I extremely pleased with with Ivo's work, but I think he's a very honest and friendly guy who will patiently answer all your questions, make you feel comfortable, and do you right while charging you less than a lot of the bigger name companies will for excellent work. If I ever need a plumber again, Ivo's my guy. In fact, I wouldn't give even a nanosecond's thought to calling anyone else!
Ashleigh B.
Ashleigh B.
12/18/2011
Ivo (the owner) showed up at my door at 830pm on a Sunday a week before Christmas.  He was so kind and patient with our self-inflicted plumbing problem.  He is very knowledgable and works quickly.  Prices are very reasonable too.  If you need a plumber in the sac area don't go to anyone else.
B H.
B H.
11/05/2015 12:00:00 SA
I'm a General Contractor (Higgins Remodeling), and I am currently out of town. A past client called about a plumbing issue, and I told her I would contact a plumber for her. I found B&I and so glad I did. Ivo came out and quickly realized it was a very simple issue and resolved it promptly. As a contractor I put my clients first and am so glad to find another company that does the same. Thank you so much B&I.

Higgins Remodeling
Sandra K.
Sandra K.
1/30/2017
I thought it might be a good thing, since two people I know (who don't know each other) recommended B&I Plumbing.  Basically, Ivo is awesome.  It was an urgent situation. He was able to come on very little notice.  He solves the problem quickly.  And he is so nice.  Thank you Ivo!
Amy S.
Amy S.
11/25/2013
This is the 2nd time we have used B & I Plumbing & Ivo continues to be the best!  Honest, professional, nice guy who gets the job done right for a good price.  Very trustworthy.  I highly recommend B & I Plumbing.
Matt N.
Matt N.
8/17/2015
So my wife calls me at work at 3:00pm to tell me that the hot water heater is leaking (flooding) in the hall and in the utility closet. I called my normal plumber but he was booked until Wed. I hopped on Yelp and searched for best+plumber+sac praying for an good plumber who is also available for same day service. The receptionist was very helpful and was generally concerned with my situation. I was in touch with a plumber within 20 mins, and they were at my house within 2 hours after picking up an USA made water heater (not the offshore ones at Lowes). The guys even made a trip to hardware store to get the right parts. Great work and great attitudes - I recommend.
Sharon S.
Sharon S.
2/26/2016
I tried this company because of the 4.5 star review. BUT really disappointed. I had asked for service and never got a confirmation call back. When I called back, the lady gave me excuses about being busy and just said if you need service now, call another plumber! Well, that is just not how you do business. I said fine, I will call another plumber. Then she called me back saying that the plumber will be there in an hour. We were all at the house working. She called me back in an hour saying no one was there. Apparently, the plumber went just after the conversation and not in one hour as she communicated. We were just picking up some parts. HORRIBLE communication. If you want to just pull your hair out trying to get an appointment with a plumber, go with this company.
CA C.
CA C.
5/13/2014
After 12 days with a sewer line that was partially blocked, 4 invoices from a large regional plumbing company and over $1750 literally down the drain, I finally called B & I (and two other companies) to get estimates for the repair work, assuming that we had a collapsed line, per the other two large company assessments via their cameras.
Ivo took a look and felt that our problem was not that large and that he felt he could clear the line.
Sure enough, he was able the clear the line all of root intrusion the way to the main and all for a mere $120!  
Just say NO to large plumbing companies.  
Stay local and support small businesses like B & I!
Mj J.
Mj J.
08/10/2019 12:00:00 SA
We used B&I plumbing a few times for sewer related problems. When my friend asked for her recommendation of a plumber to fix her garbage disposal I suggested B&I. Even though it was a Saturday, a couple of hours later I got a text from my friend, letting me know the B&I had come over and discovered that her garbage disposal was just stuck, used a wrench to fix it and didn't charge her anything. Thanks for taking such good care of my friend!
Mary Margaret B.
Mary Margaret B.
5/31/2021
He replaced my water heater. Excellant service & replacement! Highly recommended! How work was excellant & reasonable!
Leslie W.
Leslie W.
10/05/2012 12:00:00 SA
Quick, friendly, and reasonable!

My bathroom sink was draining slowly, so we called our neighbor (who's a plumber) to come over, and he cracked the pipe!  So, I Yelped for a plumber!  I called B&I Plumbing, and Ivo the plumber came over a short couple hours later.  He was friendly, honest, and priced his work fairly.  He even chatted with my nosey toddler, which was nice.  The next time I need a plumber, I'll call B&I again!
Katie G.
Katie G.
2/24/2015
After recommending B & I Plumbing so many times I'm ashamed to see I have never written a review.

Ivo, the owner, is the man! Ivo has spent plenty of hours at our house and I never regret a second of our time together.

We lovingly dodged dog poop in the backyard together at 2am when the spigot in our backyard became possessed and burst. Water, mud, pitch black, new homeowners, it could have been a disaster but Ivo, Ivo to the rescue! I held the light as Ivo worked, way past normal hours, to cap the spigot for the night. He returned promptly the next day, as promised, to reroute and fix the terrible job that was done before we moved in. We never even noticed being without water for a few hours.

Ivo also helped me install the toilet I ordered through Amazon Prime. Don't judge! I actually bought a top of the line Toto toilet for much cheaper than local big box stores, and Ivo told me the price I found it for was much better than he could do. Plus, free shipping! We have updated bathrooms, so I was picky with style. Our toilet arrived in a huge box, with 3,596,452,888,332 foam peanuts which Ivo and I bonded over as we chased them around in the wind to save local wildlife from eating them. Who am I kidding, I'm talking about my Labrador. Ivo took out our old toilet and smashed it so it would fit in the trash bin. He also carefully installed the new toilet and upgraded some shoddy connections the last plumber had installed.

I've called Ivo to help with our sprinkler system, too. He's no slouch of a plumber. His wife works the phones for him and she cracks me up. They are incredibly hard working and are your typical old married couple, making jokes about each other but they are seriously a dream team!
T E.
T E.
11/04/2011 12:00:00 SA
The absolute BEST customer service from IVO time and time again. IVO is not only knowledgable and efficient at fixing toilet and plumbing problems but he GENUINELY cares about his customers. Called him on Sunday, at a random hour around 8pm- 9 when other businesses are usually closed and or charge obnoxious amounts of money for plumbing jobs and he took time out of his busy schedule and was at our house within 15minutes of calling at an affordable and fair price. Called him again today, and once again, efficient service. I cannot stress enough how much I appreciate guys like IVO and the genuine care he has for his customers. AWESOME! seriously.
Vonda R.
Vonda R.
11/04/2015 12:00:00 SA
As a small business owner, I prefer to seek out other small businesses whenever I need anything done. Yelp is a wonderful research resource for this.  

Thanks Yelp for another superior business referral.

Excellent professional customer service - by wife Bea who returned my call immediately and set up same day appt.  Her very kind and knowledgeable husband, Ivo was able to assess, and do the required work same day before noon!    The price was very reasonable and work was done expeditiously and expertly.  

I found a great plumber to refer business to.  Yay!!
Eric M.
Eric M.
03/06/2014 12:00:00 SA
Fast, efficient, and fare. ivo came through to remove and install a water heater for me today. B was extremely helpful while laying out my options. Couldn't be more satisfied with this company I'm sure to use again in the future

E

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