American Leak Detection of Central California

I am an insurance agent and have referred many of my clients to American Leak Detection.   It is important to take care of my clients when a leak happens in their house and they are in crisis mode.  I trust American Leak Detection to do that. Thank you for taking care of them.

Jose Lopez was attentive and provided services without upselling or being pushy.  We could use a local hot whateveryoucall it but right now we only needed the problem fixed.  He was fast and effective. I recommend them for any plumbing needs.

Called told operator I needed main drain tested as my pool was leaking 5,000+ gal a day. I stated it had drop 4 feet in 10 days. Tec stated did not have correct tools to check main drain and stated myself (65 year old man) needed to dive into uncirculating pool to unscrew main drain cover. I did. Then he said he needed me to get back into pool and tighten a plug under 6 feet of water. It was the wrong size and he gave me another. Impossible to tighten under water over your head nothing to hold on to one breath at a time.

I complained from in the water I was getting tired he stated we don't come back for free if they returned to test main drain another charge was to be levied. WTF I called only requesting they check the main drain.

He called me over stated all pipes held pressure. Then started the upsell. He said my tile was a problem most likly leaking, my skimmer was leaking the plaster was leaking.  He could have people out in 3 days to star the repairs. He suggested patching my Tahoe Blue pool. When asked how much he stated depended on how much of the bottom they needed to patch.

When asked why I would want to patch and not replaster the pool he said that would do it.

Replaced skimmer no signs of leaking, removed tile no signs of leakage, removed plaster no signs of leakage.

$6,600 later they refuse to respond to my written requests to contact me regarding there false on its face report.

I am their customer. The pool plaster responded in 15 minutes 2 week nothing from certified mail.

Leakage is now over 6,000+ a day in brand new pool I did not need.

I have retained legal counsel.

FRAUDSTERS when the error is theirs.

We called Sunday and they were out on Monday! Jerry Vayvanh was a fantastic technician! Very informative! Very professional!!!!! Highly recommend them!!!!!

Could hear the sound of running water in my home. Plumbers, handymen, sprinkler repairmen, neighbors, friends and even the City's water department employees couldn't find anything. Over two months!! ALD came out, found the leak within the hour, tested the other pipes then came back the next day and fixed it. The leaky pipe was under 4 of concrete and down 2' more of wet soul and Jerry from ALD had the exact spot pinpointed. Minimal mess. Minimal damage. I am very impressed and pleased with a job well-done. Thank you American Leak Detectors.

These guys saved my bacon. I hired a company to pressure test my pool as it appeared to be leaking water. The test showed the skimmer was cracked and a pipe near my pump was leaking air so the pressure level was lower than it should be. I called a American Leak Detection to replace the skimmer and auto-fill valve. Upon cutting a hole in the  concrete pool decking to replace the skimmer, water started filling the hole. Turns out, my pool light (I recently had a new LED light put in) was leaking. I halted work, got the pool light fixed, and called them back to finish the job nearly a week later. The crew worked quickly, diligently, and clearly answered all my questions, and were always consummate professionals. Kudos to Alex, Jose, and Cesar! My pool now works like champ!

Very professional! I dropped my wallet outside the shop and they were very honest people who gave me back everything! Thank you to the two ladies at the front desk!

Disappointing.  Was told we will find the cause of the leak and give a estimated cost of repair.  They said we'll send the analysis within two days.  The analysis came four days later and no estimates for cost of repair. When I called to ask why they didn't give me an estimate, we don't do estimates for that kind of repair.  Huh?  It's a water leak? Save yourself some money by calling someone else for honorable service.

Mike and the guys at American Leak Detection were amazing in helping us repipe our hot water line in the house after the original broke and flooded the house. They were quick, efficient and most importantly, honest. I had a ton of questions and Mike was patient to answer them all and gave me his honest opinion, even if that meant not making an additional sale. He wasn't going to sell us something just for the sake of making money if it was something we didn't need. I would highly recommend Mike and American Leak Detection to anyone needing a plumber.

They were a godsend- professional and polite- had a broken pipe under our pool deck- found the issue-2 days later they came and fixed it- so polite and courteous- came at 8:30 am and left at 3:30
Pm- problem abated! Highly recommend!!!

We had a leaky shower that had caused considerable damage to a cabinet and baseboard and mold starting growing. We had a plumber, the original tile contractor all come out and couldn't find the leak. This went on for a few months. We couldn't use the shower. We then called ALD.  Jerry from ALD filled the shower full of water with red dye and within 10 minutes we knew where the leak was. He took pictures and even spoke to our the tile guy and  they will be responsible for fixing the problem. Jerry was prompt, professional and identified the problem. It was worth the $250 fee they charge.

Such a POSITIVE  experience!!!!.
I was so astounded with the service that I got from American Leak Detection. (Re-routed hot water lines). Your customer service skills are far above the rest. Every time I called to schedule an appointment I was always greeted with kindness and professionalism beyond compare! Especially with the owner Jennifer, and all the gentlemen technicians that came to my house for plumbing repairs especially the lead worker Cesar, and his crew Jose, Jerry, Briann and Michael, were always extremely professional, honest, fair, and courteous and dressed properly uniformed. You need to be commended. Again, not something that is always found in various plumbing companies, let alone other companies. Plus, they were kind to my dogs...which is always a plus!, Due to this high quality of customer service and premium quality of repairs, the Fresno city inspector commented on an excellent work that American Leak Detection had performed on my repairs. I couldn't imagine taking my plumbing needs elsewhere.! We would highly recommend them to friends, family, and anyone else in need!  I greatly appreciate this kind of service in today's society. Thank you so much A.L.D of Central CA.

I've called this company 4 times with no assistance.  I've asked for an estimate from the receptionist and technician.  Both have referred me to each other.  No one seems to be in charge of getting things done, seems easier to pass me from person to person than actually doing the work. Not a company to do business with if they can't be bothered with returning a call.