ABC Plumbing

I called the company and Aron came out same day. the issue
was with washing machine draining properly. Aron snaked it out
and said the line was clear. He put water through the hose but
didn't do a rinse cycle with washer to see if there was backflow.
Problem not resolved and they would not come out without another
159 and told them to stand behind their work. They said it could
be clear for one day or 5 yrs..refused to make me happy. therefore
1 star...customer service was not there so don't bother wasting
your $ here. It shows you they don't care about the customer
or completing work.

Recently had to call the plumber again for another toy situation that we couldn't handle ourselves and had to call again a month later due to a ceiling leak underneath a bathroom. From my previous experience I called ABC plumbing.  Larry came out on both occasions this time. He was quick, knowledgeable and resolved the problems. I am once again very happy with the service.

I called ABC for inadequate water pressure in my kitchen faucet at my home in Sacramento.   I was afraid it might be due to the ancient pipes in my old house, but it turned out to be due to debris in the water supply line.  The plumber came on time and corrected the problem at a reasonable price.   I would recommend this company.

Lee B.
Sacramento

Just had my water softener installed. The hourly rate was the same, however the technician took 30 minutes to drive back and get parts. Then wanted an extra 200 dollars for two flex lines that cost 7.97 each at home depot.  I said that I would not pay it and they lowered the parts costs slightly.
When I asked for a receipt for the parts, I was informed that they would not provide that. This company has a hugh mark up on parts. Shop around and go with a more reputable company. It is not worth the aggregation!!!!!!!!!!!!!!!!!

I had a leaking water pipe in front. ABC is the BEST service I have ever used in the 15 years I have lived in my vintage home.They make it clear that you have to pay $85.00 up front for that first hour whether it takes an hour or not. The guy was done in 25 minutes.Fast....professional job well done. I will use only their services for any future needs.

Well I have to say I was disappointed when I called and discovered Joe was not longer with the company. But I stuck with them, they offered to come out the same day as I called but I requested the next morning. Gary called 30 minutes before showing up as I discussed when making the appointment. He assessed the issue gave me a time and price quote. He did the job faster than anticipated, very knowledgeable and was pleasant to deal with. Not that I want to have plumbers out very often but we live in a larger old house so its part of the game. Thank you Gary and ABC, this is my third service call to them in 4 years and I am happy to say all three were good experiences.

Wow! Joe is the man.  Thanks so much for fixing a very complex plumbing problem.  We were without hot water until ABC plumbing saved the day.

Quick friendly response. San came out and gave me a quote which was a very fair price. I planned on using them to repair a line to my refrigerator but over the hot holiday weekend my brother-in-law did the work because he really wanted the ice machine working. I plan on using them nest time I need plumbing services though.

Had a leak off the water main and ABC was the only company that came out today (Labor Day) to check it out.  Joe fixed it on the spot.  No hassle $350 water main repair in an hour.

Joe was great.  He explained what the problem was and how he could fix it.  His explanation matched up with the City's explanation of how it could be fixed.  Other plumbers said the whole line needed to be replaced at a cost of $1,000+.

Bill was wonderful, called ahead of time prior to coming, we use this company for all our houses. We're happy with the service, will be on our contact list.

We have had two wonderful experiences with this company, specifically Larry the technician who has come out to service our water heater and sink. He is so extremely helpful, kind, knowledgeable and full of integrity. We will use this company in the future and recommend it to friends and family.

Unfortunately we could get not get good service with this company, When we called and told what needed to be fixed , we told them exactly what the problem was so they would be prepaid.

The technician came out and  stated he did the work but it was still leaking and cannot fix it. Unless we paid another $300 on top of the $285. This was simply to replace a faucet and two water lines, the screw on type. We had the Faucet.  We told them forget it we will call someone else to do the simple job. We paid $$285 for nothing. Another plumbing company came out and charged $85 to do it. Took less then 30 mins. Lost our business of over 5 years after we called and they stood behind the plumbers billing.

I absolutely LOVE this company!! In December, I had plumbing issues and ABC plumbing did an awesome job. So, I decided to have them come out and serve my AC before the Sacramento heat hits. Bill, the AC manager came out to look at my unit. He was absolutely wonderful! He was honest and not pushy about the work that my unit needed, unlike some other companies like...Bonney. He fixed my unit, gave me options and even called the manufacturer and gave me an estimate on parts etc. instead of pushing me to buy a new unit. I really appreciated it. And to make things even better...my dog like him!! I would absolutely recommend this company for plumbing, heating and air.

Thank you Joe!! Best plumber technician ever.  Super knowledgeable and honest. Call ahead before arriving and explain everything during process of work. I would definitely use and refer Joe with ABC plumbing to all our friends and client. As a realtor. I love the professional services that I refer out to clients.  Cause this was a hands on experience on my own house.  Thanks again Joe.

READ THIS REVIEW BEFORE BOOKING WITH THIS COMPANY. I have never used a less professional or lower quality company. We booked ABC plumbing to repair/replace two outdoor drainage pipes. In completing this job they cut our internet and 4 sprinkler lines. Well this was annoying however the part that I find unacceptable is the fact that they did not tell us any of these mistakes and simply tried to cover them up. If they had told me they had cut the internet I could have had it fixed a day earlier. They knew that the sprinkler lines were active(they later said they saw water rushing out of them when they cut them) and simply decided to rebury the cut lines that were leaking water leading to flooding on the side of my house. We ended up having to spend more then then 4 full days and multiple trips to the store re digging up and repairing all the lines ourselves ( when i called their 24hr line to have them come fix it they never called back). Spent weaks arguing with them over the phone, they would not let me speak to a manager above the person I was speaking to. This company caused more problems then they fixed for us and were extremely unprofessional. I would never use this company or recommend them

Adam I believe was his name, came out just a few min ago and fixed the issues we were having! 240 was the total and that's because 80$ of that was for the part! The issue was faucets weren't getting enough hot water & my bath took nearly an hour in a half to fill up! What a drag and as much as I love baths this was worth it to me   He replaced The Part, took an hour and fixed faucets and everything else we had a problem with. What a good man.

Called during business hours. No technician available and representative will not take information for a call back unless I provide them my full address.

Wow! I was so concentrated on my plumbing issues last time that I didn't even notice that ABC also does heating and air condiitioning. Somehow I'd gone for several years in my Sacramento home without realizing that an annual cleaning is a very very good idea!  A quick call to ABC on Monday resulted in an appointment for Tuesday morning. Again, I received an advance call to inform me of their ETA. The work was quick and thorough--, and after the guy had hosed off my AC fan in the back yard, he even took the time to roll up that pesky hose that had gotten all tangled for me.
So you can call me a big fan of ABC's heating/airconditioning services as well as their plumbing. An excellent company to do business with. (And yes, Boulevard Park residents get  a discount on all these services.)

I called ABC plumbing after reading some reviews on yelp, I had a technician come out. The technician seemed pretty knowledgeable about clearing out a kitchen drain that was draining slowly and a laundry sink drain that was draining slowly. Over the course of the next few hours I saw an experience something completely different than the reviews that I read. The technician spent a good hour charging his battery while he seemed to walk around aimlessly and explain to me that his battery was dead for his drill that he needed (glad I could help pay for this) not sure if the fact that he only had two more days with this company before he was going elsewhere had anything to do with this but it sure felt like it. The technician left my residence without solving one of the issues in the laundry room, I was told that a manager would be contacting me. This never happened! Stay away from this company!

I know with all the 5 stars people are thinking this is the company writing. This review should have happened 10 months ago when they did the work but I remember it all well.  David the Plumber and Bill the heater/ac guys are really the best. They go the extra mile. They give fair quotes and do more than other companies. Bill and David helped me when I had a mold issue. The first plumber wouldn't even go down where the mold was. The second plumber was honest and fair but couldn't determine the leak. David and Bill came out and figured out it was AC unit over 50 years old which was leaking.  Another plumber agreed. Turned out ABC was the one who had installed it 50 years ago! ( found their sticker on the old unit underneath). Bill and David tried to warn me that the mold guys were giving me scare tactics ( I had numerous companies overlapping giving estimates on a bunch of items). Bill and David helped reduce the moisture and thus reduced more damage by carrying the wet rug up and out of the basement before I even hired them because they knew the mold guys were just scaring me. It's been almost a year since they replaced my ancient HVAC and water heater but I have had no problems with them.  They are my go to team. They beat out Bonney Plumbing who were rude and arrogant and Bell Brothers who were nice, but a little too expensive and too slick. They've already called to come see how everything is doing before the year was up as they promised free of charge. They always worked around my schedule!  Love those guys.

I used this company for my business and each time they come out the job is never complete.  Since September I have paid over 6,000 and the issue still exists.  I asked to speak to the owner and the manager says he is not available.  No worries we will take our business elsewhere.  My advice move on from this company and don't waste your money.

Both sinks had backed up along with my toilet and I called ABC Plumbing and specifically asked for Dave Koopmeiners as he had been recommended to me by a friend. He arrived quickly, was so professional and did an excellent job.  Their hourly rate is $159, but he was able to accomplish the task within the hour for me.  I will definitely contact this company for future plumbing issues...thanks, Dave, for great service!

I called ABC after another company had left me in the lurch. ABC was helpful in answering my questions over the phone and had a plumber to my house in less than an hour. Dave was professional, a great communicator, and supremely competent. He fixed our issue in under an hour. I will definitely recommend ABC's Dave for any future plumbing needs.

Larry from ABC was highly recommended by another plumber, but never showed up. I was given a four-hour window and waited dutifully, working in the backyard. But while the office never mentioned it, apparently Larry won't come unless he speaks to you on the phone to confirm you are there. Missed two calls while at work in my garden, waiting for him to show up. On his second call he said he'd try again later and I tried calling him back twice, but he didn't bother responding. Altogether waited 8 hours with no result. Businesses please note - in the modern world many people never pick up the phone unless you specifically tell them you are calling... Big waste of time, will let my plumber friend know he shouldn't be recommending Larry so highly.

My tenant had a problem with their hot water heater.  I called ABC plumbing and spoke to dispatcher Mason.  Mason said a technician would check it out and provide me with an estimate.  Later Mason called me and said he called my tenant and left a message in order to set up a service appointment.  My tenant called me 3 days later and said they never received a message.  I spoke to Mason who re-contacted my tenant and arranged a service call.  The technician checked the water heater and called me.  He stated he conducted a voltage check and said the heater was fine, but it was not getting the proper voltage.  He stated the problem was electrical, and that I wold need to contact an electrician.  I received a follow up call from Mason who informed that I was being charged $106.00 for the service call.  Needless to say, I was not happy.  Had I been advised up front that the service call would cost me $106.00, I would have shopped elsewhere.

I contacted this company because a four plex rental had the main line to the street blocked. They charged me $127 to go out and remove the block. 3 Days later the manager of the four plex called to say the sewage was still flowing out into the yard. I called the city and they went out and said the blockage was not on the street side, but on the property side and they would help clear it but they advised a private plumber should be on site, so I called ABC Plumbing back and explained the line was still clogged, so they agreed to go back out and work with the city to unclog it. It turns out that it was clogged by a lot of baby wipes, that had apparently had been there for a long time. ABC Plumbing charged me another $127 to go out the second time, I don't  think I should have to pay for another visit when they didn't clear the clog on the first visit. Clearly the baby wipes, were the original problem and could have been cleared the first time. Their explanation was that they didn't guarantee their service. I will not use them again.

I've used these guys for all the residential plumbing work I've needed for years. They've always been fast, professional, clean and helpful and reliable with reasonable rates. I've always received excellent service and I recommend them highly.

Dave has fixed the plumbing in my apartment twice on a Saturday night close to midnight. Both times due to neighbors flushing a bunch of trash down the toilet and backing up the sewer. Every time he comes he has a smile on his face and really puts my mind at ease with his confidence. Within minutes he cleans up the jam and everything is flowing smooth again. He is the most kind and hardworking individual that I have ever had work in my apartment.

HOMEOWNERS BEWARE WITH ABC PLUMBING.
ABC PLUMBING tried to do a BAIT AND SWITCH With the Free Estimate
Based on recent interaction with ABC I am Very disappointed with ABC plumbing. Based on there online reviews I was expecting a higher level of service and better experience from ABC plumbing.
Unfortunately that is not the case. I contacted ABC for issue with my water heater and they said they would send someone out to provide me a FREE estimate.
The tech came out and said that it would take too long for him to look at my water heater and that he had other calls that he had to get to that day. That I should call a different plumbing company.
I could not believe what I was hearing from the tech but assumed that ABC plumbing had probably overbooked him or his was simply following ABC plumbing's instructions and directives.
Unfortunately that was not ideal for me as the homeowner with a broken water heater.  I was left with a broken water and no estimate to repair.  
Now weeks later ABC plumbing is sending me a bill?!?!  After they promised a free estimate.  They never provided me any contract verbally or in writing. They said the estimate would be FREE.  I am very disappointed in how ABC Plumbing has handled this from start to finish.
Beware everyone from ABC Plumbing. Get everything in writing upfront!

Great experience with ABC! Larry installed a new kitchen sink and faucet for me, and I couldn't be happier! He was prompt, friendly, and did great job! I'll be using them again for any and all plumbing issues that may arise!

We had a clog in our plumbing with water backing up into the bathtub.  Roto Rooter came out and told us that we don't have a cleanout pipe on the main line, and that they would have to install one for a total cost of $1100.

ABC plumbing came out and confirmed that we didn't have a cleanout line, but was able to snake the line through the toilet in the bathroom and solve the problem for just $300.  The work was done very professionally.