The only thing Zippity Split about this company, is how quick they are to lie to you, run out on appointments and how quick they are to REALLY try to overcharge - way overcharge! If those are things you want to fix your plumbing... go for it. If those things tend to bother you, run zippity split to someone else... anyone else!
I chose this company after reading good reviews and told them I would write one if they deserved it... they don't. I was going to use one of the big guys but wasn't happy with the reviews. I don't know about the other reviews, maybe they were friends, or different people were there, but 1 star is about 20 stars too good! I had called, and believe spoke to the owner, Orlando. Told him that I had a problem with a toilet, a faucet and a sink backing up. He was great, set up a quick appointment, but that was all that was good. At the appointed time, Devante showed up. It was supposed to be someone else, but that wasn't a problem. He came in, looked, literally spent 5 minutes and said he would go work up a price and be back in a few minutes. That was his first lie of many. A few minutes went by, he didn't come back. I literally waited an hour (hope you don't mind wasting time), then called the company and asked Orlando what happened. I was told that there was a misunderstanding (lie #2). He said he would call Devante, so the guy wasn't even here anymore. Anyway, he gets on the phone, and yes I have a recording no matter what they try to claim here. He tells me that I need to replace the whole faucet, replace the toilet, and... wait for it, he will snake out the kitchen sink for free. What a deal! Then I asked how much and was floored! His deal was only going to cost $1,517.00! Of course it wouldn't be that day - as his boss told me (lie #3). I said at that price, I would have to call someone else for another estimate. Of course, if he had still been here, and was ready to do the work, I might have gone ahead. Now I wouldn't even let them clean out my cat's litter box! I asked why he didn't come back and tell me, and why he just left - keeping me waiting an hour. He said: he left me several voice messages... of course he didn't, not even 1. So now this is lie #4, and on top of it, he and the owner were just rude for leaving like that. I said I would need a written estimate, and gave him my email. He said he would send it right over... and you guessed it, he never did - and yes I checked spam too. ( lie # 5).
The next day, a real plumber came over, spent actual time looking at the problems. Yes, I will have to replace the toilet. No, I don't have to replace a whole faucet (lie #6) . It was just an aerater filter as I suspected. He went to his truck, and got one and put it on. No charge, about $5 at Home Depot. Took less than 2 minutes. He looked at my kitchen sink and told me a few things I could do to fix it at pretty much no cost and would save money since he didn't need to do it. Oh and the price for everything - a whole lot better than Zippity Split. Not over $1500 as they wanted to rip me off for, not $1,000, not even $500. $475 for everything! Don't worry, I will write his review soon, and know who to call for other plumbing needs.
Bottom line; Zippity Split Plumbing lied about almost everything, were going to do work that was not needed and charge 3x's the price of an honest plumber, left without ever saying they were leaving-wasting an hour of my time, couldn't do the work the same day as promised, and couldn't even send over a written estimate. So, if that sounds good to you, well you know who to go to for lies and being ripped off, and wasted time. If on the other hand, you want honest work at a fair price, go see someone else...and I will give the name of that plumber in another review, but pretty much anyone has to be better than no zip plumbing. I might even file a complaint with the state license board. I didn't pay anything, but don't want to see others ripped off either. You decide...and hopefully stay far away from this company - unless you like lies, unneeded work and being charged way too much.