Two Maids

Our first experience was today and what an experience it was. Team 4 came in and kicked but. Our house has never looked this good. Maddie and her team got us back to where we thought we would never get to after the remodel and move in.

Thank you so much for a job very well done.

We had Two Maids out for a pre move in cleaning with the design witb time package. Brianna J and her teammate did a great job. Their Field Operations Manager Kathryn Ellis showed up early and no problem jumping in to help and made sure everything that could be accomplished in the allotted amount of time was done and done very well.  I will definitely be using them again. They far exceeded my expectations!

Two maids and a mop Gilbert I'd phenomenal! I've used them 4 times and this last time I got Julie and Michelle and they went above and beyond amazing!!! I can't recommend them enough. Thank you so much for all your help and kindness

We recently had Brianna R and Julianah clean our home and they did such a phenomenal job! Our house smells amazing and looks like a brand new home. We look forward to future cleanings with this company and team. Thank you girls!! You rock!

I have been very happy with my experience using Two Maids and a Mop. Their cleaners (in my case, Team 10- Marife and Polina) are very professional, and they have a quality control system which makes sure you have peace of mind when the job is through. Definitely a returning customer.

Thank you Marife and Polina you did a great job the house looked amazing for the holidays!! Thanks team 10

This was my first time using Two Maids & A Mop in Gilbert and the experience was amazing! They were responsive to my request, got me scheduled for my first recurring premium cleaning right away and it was so easy to communicate with them. Team 10 (Mariefe & Polina - along with Harry (i think that was his name!) showed up a bit earlier than scheduled but contacted to ask that it was ok, which it was. I signed up for monthly cleanings and this time it included a deep clean of my baseboards. The team was respectful, friendly, and thorough. They did such a great job and am so excited for my next cleaning!

Really great work! Kathryn the Office Assistant was kind and efficient in scheduling! Super impressed with the fact that they follow up with website inquiries, many companies don't even bother these days. This ultimately made the decision easy to hire them.

On the cleaning end, the 3-person crew was friendly, detailed and thorough. The Field Op's Manager Kathryn was excellent as well, coming to inspect the cleaning as it was going on.  She not only ensured a thorough job, she jumped in and helped complete alongside the other 3 cleaners. Also noteworthy, she was respectful of her team and was encouraging to their efforts. The house they cleaned hasn't been thoroughly dusted in 15+ years, so their work was difficult.  Super impressed with this company and crew.  Very professional and will recommend them in the future.  Thanks everyone!

Heston & Polina came to clean my home today & did a fantastic job!! They were calm, pleasant, efficient, & really worked together as a team to make sure that nothing got missed!! I REALLY appreciate having found a company & a team that I can trust to care for my home as they would their own, as well as being completely comfortable with making requests & KNOW that they will do it right the first time! Thank you, again, for returning my home to a clean haven once again!!

I've been paying for premium cleanings, get the bare bones minimum done. Bathroom floors left dirty, stove left with spots, tub was still covered in oils still, missed dusting in multiple locations. On top of poor service for what you pay, they want to nickel and dime you.
I called to reschedule my appointment due to my husband being infected with Covid 19, they still want to charge me 50% of my cleaning because I didn't give 48 hours notice. Which is disgusting, he tested this morning and came up positive, so you wan to be in my house cleaning with someone infected!!? Manager calling me was unhelpful and rude and made sure to tell me we would be charged. I know the policy but they just felt the need to call back to make sure. ANNOYING. They're  aren't worth the money or your time!

We can't review their actual cleaning services because their office messed up scheduling. We booked a specific time (10am) for a cleaning to take place after our holiday travels. Upon returning they tried to have us confirm a different time (8am) via text, unfortunately we had a schedule conflict for their new time frame (DCS coming to visit our foster children). We refused the new time, and now they are charging us half of the cleaning fee stating we cancelled. We have now officially cancelled and will use a different company for our biweekly deep cleans. We will also be forced to perform a chargeback. Bit of advice for the company. Don't try and make your clients pay for your mistakes.

Shawny and Veronica did a great job. I'm very happy with their service, floors are clean and shiny and the entire house looks and smells clean and fresh. I highly recommend Two Maids & A Mop, their price is fair, the cleaning ladies are always polite and punctual and the customer service is responsive and organized.

Daniella and Ashley are the best!! Thorough and detail oriented. Thank you for the great job

From scheduling to cleaning these ladies are top notch!  Great communication, very thorough cleaning
They arrived bright and early as scheduled ready to get started doing our move out clean!  Everything shined when they were finished!  I recommend Katheryn, kiara, and Taylore, they were very friendly and professional!  Will definitely use this service again!

I am a current employee here and can't say enough good things about it. It's a great hard working atmosphere and with management that truly cares about the well being of their employees. They give quality work both within client homes and the company itself

Exceptional service with cleaners that do a great job.  Always early or on time with friendly teams.  Customer Service is supportive as well.  

The only reason for 4 stars is due to increased pricing.  Because of rising costs across the board, I could no longer afford a bi-weekly service, had to stop service for a few weeks, and wanted to resume under a new monthly plan.  The new monthly plan would be 29-35% higher than what a monthly plan was quoted just 6 months ago (advised due to COVID).  I understand there are labor and supply shortages, but am unfortunately unable to afford an increase of that measure.  To be fair, I would be under a *new* plan so it's not as if the business increased prices under any plan I was currently on.  Prices were not increased for my existing plan, only when I wanted to change the service routine.  

All in all, I would recommend the business to others for the quality, knowing you are paying for a job well done.

We have been using Two Maids for several years, and I realized I had never reviewed them.
Number 1. Totally dependable. Never late, never rescheduled.
Number 2. Trustworthy. I have always felt comfortable with these folks in my home.
Number 3. They do a great job! Don't you love the feel and smell of a fresh clean house.
Ryan, and Lorena, the owners are real people,. I have talked to them on the phone, and Lorena has been out to check on the crews, and even helped out.
Prices are reasonable, and service is First Class.
I highly recommend this Co. Have taken them with us to our new place!

I have them for 2 times a month plan. They are highly recommend by my experience with them. They do a great job and trustworthy and do a great job.
Vic

We have used your Move-in, and your Move-out services, and were very pleased with the results.  In the future, Two Maids and a Mop will be our first choice when we need such help!

Sent a message on yelp and in just a matter of minutes, ryan got me all the information I needed and scheduled for a move in/out deep clean. She was very helpful.

Day of cleaning - Leslie and Kathryn and rest of team were awesome and did such a good job! Everyone was so kind when we came in for a check up. No complaints upon check up, home felt clean and smells amazing! Overall very happy about the outcome. Would recommend to anyone

I am so glad that I found Two Maids Gilbert, their service has been a game changer for our family. They are always prompt and responsive anytime I need to reach out. Our team we absolutely love, which is Valeria and Samantha. They are always on time, they cleans have been nothing less then amazing each and every time. Love coming home to a clean great smelling house with all the extra little touches. I have loved getting to know the team, and very much appreciate the consistency across the board. Will recommend to all my fiends. Thank you Two Maids Gilbert and their whole staff.

Team 4 - Mindy & Issac were fantastic as always. They were thorough and very detail oriented. Over the months they've factored in my peculiarities in certain areas of the house. Mindy has always asked for feedback and has a great rapport for working together. I am thankful to have them taking such great care of us these past few months.

Great company and great team with Vida and Ashley, team 7!
They were super friendly and did an amazing job cleaning my house, and it needed it.

The team that came and cleaned my house for a move in special was Great!!! There was a delay with the 2nd person but they were able to finish in a timely manner.

Don't waste $400+ on a level of clean no better than your teenager would accomplish. They also kept trying to leave w/o cleaning all rooms. The manager did a post cleaning inspection & agreed it was not satisfactory. We weren't allowed any type of refund but instead sent the same cleaners to correct the neglect which made no sense since they weren't capable of cleaning it properly the 1st time.  Out $$$ & was v inconvenient since I had to clean after they left again.

Take my review with a grain of salt because I never ended up using their services. But I do believe in first impressions and theirs was very "meh". I called and spoke to someone at Two Maids after seeing their ad on Yelp. I said we had been using another company that we were not happy with and would like someone to come out and take a look at what we wanted and it would be a twice a month service. She said "the company" wouldn't allow her to do that. Huh? I said we had a very large house but didn't require a lot to be cleaned and she responded that it didn't matter as "the company" wouldn't allow them to base an estimate on what we wanted done, but square footage alone. She then said she had to put me on hold because "a team just walked in". Seriously, you put a potential client on hold to speak to your employees? I have been managing sales people for many years in my business and if a sales rep put a potential sales client on hold because one of their workers walked in that they wanted to speak to, they would be terminated. I was on hold for about 2 minutes or so, so I just gave up, hung up and contacted another company that accommodated our needs. Definitely not feeling warm and fuzzy and that they wanted our business much. I will give the company credit though for answering the call instead of what I expected which is voice mail, as most companies don't answer calls. I am going to give this company a 3 on Yelp and also an incomplete because again we never used them. But when I call a new company and put out there that I am interested in being a twice a month client, I want to be wowed and accommodated a bit better and not put on hold because you want to speak to "your team" and quote "company policy" everywhere. If you treat a potential new client like this, it would scare me to how you would treat them down the road when they were using your services. Hope this review helps. Just trying to give an honest assessment of my first impression.

Hi!  Thank you for giving me a moment to express my gratitude for your services.  The professionals sent to my place superseded my expectations.  

The cleaning they delivered, made my home look better then when I moved in.  I bought the deep cleaning package as a treat for myself, but now I'm looking into setting up monthly services.  That's how good they are.  I'm a customer for life.

I can very well clean and fix my house up, but the need for a professional's eyes are needed, and to find areas that can be fixed and improved on.  I'd like to recognize and give thanks to Nicole & Shawny.  They did the best job, and work well as a team.  Thank you both so much, and thank you, Two Maids and a Mop!

I've gone through housekeepers for a few years so I know no company's perfect, I think this company is good however consistency is a big factor. We had 1 issue when we started our bi-weekly service and whoever was the manager at the time fixed it right away and gave us a great team I believe it was Ashley and Billy. They would leave notes on a two maids card of what they did and to let us know they came, and even the team before text me to let me know what they did and what would be getting deep cleaned this week and etc. But I know one manager left and it seems to have been a little inconsistent since. I'm sure turnovers high but having two people you expect a decent quality clean because I have 1 person that comes to my place in San Diego and she's consistently very thorough for the same price. For the last two cleanings the floors have been bad to the point that I'm not even sure if they were mopped and the vacuum job was pretty mediocre too which to me is the basics of the job. There were other issues that I could over look but for 2 weeks the floors still being sticky and having stains is a red flag. I feel like if you're not checking or reminding them to do the deep cleaning items like high dusting etc it's not getting done, and traveling between states for work I just don't really have time to thoroughly inspect a cleaning job every time. Also I think it's weird that they don't change your shower curtains, I gave them the new ones and they said they couldn't but every company I've had has done it, odd? But maybe I'll try two maids again in a few months but for now we're going to try an independent company to see if that's a little better.

Two ladies came at noon, as promised, and spent five hours deep cleaning my 2 bedroom apartment.  They did an EXCELLENT job and the companies rates are, in my opinion, very reasonable.  I will continue to use them for 2x/month maintenance cleaning.

We hired this company to do a move out clean for our house. I am a landlord in Gilbert and had new tenants moving in couple days and these gals came and cleaned my house very nicely.

They did a walk through before starting to address all areas they would clean and I was able to show them extra areas like my front door screen.  I could tell they have been cleaning for a while as they knew where to look for dirt and were super thorough.

I am very satisfied with their services and would use them again!

Just had the best cleaning experience with Team 4! Mindy and McKenna did a fantastic job cleaning the house. They really paid attention to detail and it made a huge difference. The house looks amazing and smells even better. Best part was that it took less time than I expected for how much work they had to do. Beat decision I've made in a long time.

Sarah and Mariah showed up early, worked hard, and did an amazing job on my deep clean. My house smells amazing and my blinds are spotless! Highly recommend!!

Mindy and Isaac did a phenomenal job at our house. They were very thorough and made sure I was happy with the cleaning before they finished.
I have been using their monthly services and would definitely recommend them to anyone without a second thought.

I hired this business to do the, "Move Out" cleaning of my apartment on 26 DEC 2019 AD. They did a terrific job! Their pricing was fair and their level of service was outstanding!

The business will run the charge for your service, on the night of your service; they can email you the receipt in the event your apartment manager needs to see it. (Otherwise, some apartment managers may charge you a cleaning fee).

I would recommend this company to family and friends! If I ever move back to the area, I would hire them for regular home cleaning.

I have used this company for about 5 years and since the owner, Ryan, left the company a few months ago, the quality of service has become worse.  They maids do not show up on time and are sometimes 90 minutes late and no phone call is made to update the customer.  Sometimes they just show up at random times and do not keep to the schedule they tell you.  They have broken items while cleaning and charge the same price when only doing 50% of the work agreed on.  The new owner said it is "company policy" to charge the same price even when their work load is reduced because of not needing 4 bedrooms cleaned.  Total rip off!  Today they "forgot" to empty the trash ( told me to do it.) and failed to mop up spills on the floor. Again after I paid $236.00, I had to reclean my house after they were done.  Four years ago, it was a good company but now they do as little as possible and do sub-standard work and expect top dollar.    Never again!

We booked these guys as we had to have the home cleaned when we left as part of our lease contract. They fitted us in super quick which was great! I received a quote with all the work that would be down and I sent this to our landlord.

Lots of communication and they did a superb job, very professional outfit and I'll use them again.

Thursday's are the best day because that's when Mindy and Jennifer make my house sparkle ! The owners are on top of everything if you have an issue question or change they are always quick to respond.  The team I have always arrives right on time and dies an amazing job! I would 100% recommend Two maids & a mop!

Very thorough. They tackle the toughest jobs first. They arrive on time and get right to work. Friendly and helpful staff. Reasonably priced. Glad to recommend them.

Wonderful job! On time and very friendly. Would definitely recommend them. Supervisor came after
For inspection very good.

I had two maids and a mop come out for the first time and am very impressed with the organization and the service. They take the time to get to know what's important to you and make notes so that they are giving you exactly what you need.

Love that you post you can't find me.  You tried to bribe me to take my review down.  Here's proof.  Like I said we used your service until we caught your maid wiping a toilet with a cloth then using that same cloth to wipe other things in our home.  Everyone's worst nightmare!

Shawney and Emily (Team 8) showed up on time during the window we were told and got right to work! Since it was their first time cleaning our home they had a few questions I was happy to answer. At the end of the clean they did a walk through with me to verify everything was cleaned to our satisfaction. They were both very professional and efficient while cleaning our home. We look forward to seeing them again in 2 weeks!

Always a great experience with our regularly scheduled cleaning. Love Team 4, Mindy is the best! They always check to make sure we're happy and if there's anything else they can do to improve. Highly recommend!

The owner (Ryan) is very responsive & makes it easy to schedule service.  Vida did an awesome job- she arrived right on time, was friendly & cleaning was very thorough.  My house smelled so clean for days!
I've tried other maid services in the past & I've seen where they have missed some hidden spots- ie. pet hair on our accent pieces & grime underneath the ledge of the kitchen island.  Vida didn't miss a thing.  She will be the main reason I booked again.  Thank you Two Maids & A Mop!

We have been using them for about 6 months now for monthly cleaning and they always do a good job. They make sure to check with us if there are any areas we need them to focus on every time they come. They don't charge by the hour which allows we prefer. It helps the crew take their time in cleaning and we don't have to keep checking the time. I would highly recommend them.

Two maids and a mop in Gilbert!! Emily and Shawnee did a great job. They were efficient and on time. I will definitely use their service again.  

Thank you
Desi

We started up the bi-weekly service a couple months ago and have been very happy with their work. They always arrive on time, are friendly & professional, and leave our home looking and smelling great.
What put them over the top recently was their response after I pointed out they had missed something. After a cleaning I texted and told them an area of the floor had been missed. They thanked me for letting them know, apologized and said they'll make sure to address it. On the next visit they really went all out and cleaned the house better than ever. Once completed they asked me to walk through with them to point out anything they may have missed. Of course they hadn't; it was really well done and I appreciated the extra effort & customer service. Excellent job. I will definitely keep using them.

I had my very first deep house clean done by Two Maids and a Mop and I am thoroughly impressed!  I came home to a house that hasn't been this clean since it was brand new!  I kept finding new areas that were clean that I didn't even realize were dirty!  The employees were kind, sweet and professional and worked so hard to make sure this new mom didn't have to worry about a thing!  I highly recommend this company, and a special shout out to Vida and Daniela for such an amazing job!

Good prices, great cleans, and even better customer service. Michell always accommodates our schedule and the team is super easy to work with.

The ladies were on time and did an excellent job cleaning and were very thorough. We signed up for regular service we were so pleased. We had team 7.

I am so happy!  I had Two Maids and a Mop come do a deep cleaning for my home.  I had Team #7 Ana and Maria!  They were professional, nice and did a great job!  My home looks amazing!  When I called to make the appointment I spoke to Ryan the owner he is so thorough and I felt so comfortable hiring this company.  I am so happy I did!  Thank you Two Maids and a Mop for the great housecleaning service for my birthday!  I will be using your services again!  Thanks a million!

My experience with Jasmine and Kristina was great. They showed up early and stayed an hour longer than expected. I gave them a big project, and they tackled it. I'm still surprised how much they got done. Even the ceiling fan was cleaned, I didn't expect that! I really appreciate their help, couldn't ask for a better result. I will be using them from now on.

We talked about having a house cleaning service for some time, we finally decided to hire a service and we couldn't be happier with Two Maids and a Mop!  Our house looks awesome! They cleaned everything from ceiling fans to baseboards.

If you're thinking of hiring a house cleaner I would highly recommend hiring Two Maids and a Mop!

Jessica and Jayme -Team 10- did a wonderful job deep cleaning my house. They were right on time and they were very professional and very nice. It was a real challenge and they definitely came through. We have 2 big dogs, 2 puppies and we get irrigation, that equals mud, plus the fact I hate cleaning floors it was a really tough job. My floors and the rest of my house looks great! We love the little details like making our towels, tissues and toilet paper look cute! I'm looking forward to having them back every 2 weeks and a beautiful clean house from now on.

Two maids and A Mop did a great job with my first cleaning! Shawny and Emily (Team 8) did a fantastic job. I signed up for bi-weekly cleaning. It's well worth the money.

We have been having Two Maids and a Mop clean our home monthly for probably the last 6 months. While we have always been happy with their services, the two ladies that cleaned our home this time were exceptional!!  Absolute attention to detail and were extremely friendly and efficient. Thanks ladies!!!

I am more than pleased with the extremely Amazzzing job Jackie and Alejandra did! My house sparkles clean and still is so beautiful 5 days later! They were very thorough and cleaned in places I didn't expect! I'm Pleasantly surprised and happy! Lorena came to help finish up so they could get to their next appointment. She is so pleasant and very creative with towels! I will definitely have them come again! Impressed with the whole company! Ryan, the owner was very accommodating as to the service I needed!

Two Maids and a Mop are wonderful!  I have been using them for awhile now and they are excellent!  I highly recommend!

Family and I relocated for work and bought a home in Mesa. Home wasn't really clean, so I looked to Two Maids to see if they could accommodate a next day move in cleaning which takes the majority of the day. Ryan and his Wife were able to come in personally and did a phenomenal job getting our home move in ready. As a result we signed up for monthly premium cleaning. Looking forward to our next visit and continuing service!

Great service by Shawny and Emily.  Very punctual and professional and kind. Thanks again

Recently my schedule has been so filled that cleaning took up most of my free time. I wanted to seek out a service to do this, but I am very particular how things are done and wasn't sure who to trust. Two Maids and a Mop exceeded my expectations. I came home to an incredibly clean house and was able to spend more time with my family!

Kristina and Jasmine did an awesome job with our very first service.  Two Maids and a Mop of Gilbert is as advertised.  Professional, responsible and efficient.  Thank you.

Highly recommend Two Maids and a Mop!!! Always impressed with the meticulous job they do at our home! If you are looking for a dedicated and honest cleaning company, Two Maids and a Mop is the way to go!!!

I absolutely LOVE this company. I have 2 small kiddos so my house was being neglected. I found this company on Facebook and decided to give them a try after trying other cleaning companies in the past. Thier prices are fair and the work is excellent!!!! I have them come twice a month and I'm thrilled with how clean my house stays now.

I live in California my daughter lives in Chandler Arizona she got ill and was in the hospital for a week she's a single mom with a lot on her plate so since I couldn't be with her I wanted her to come home to a clean house so I spoke to Ryan and he was great about squeezing us in right away my daughter came home to an amazing clean house she said she has never seen better work will definitely use them again and recommend them highly

Kate and Nicole did another great thorough cleaning of our home. As always, they arrived  on time, asked if we had any issues or questions, then dusted, swept, sanitized, etc. Highly recommend!

I've been searching for a new house cleaning service and I was hoping to find the best of both worlds -- reasonable pricing & thorough cleaning. These gals definitely delivered both! Vida & Alejandra did an excellent job, they were kind and made sure I was happy. I didn't realize how clean my house could get until they were finished! Definitely going to set up a monthly service with them.

Wow, just wow! I thought my house was clean and just needed a touch up. When these lovely ladies finished with my home, I had a new definition of clean. I only expected to have them over for once however after today, I signed up for bi-monthly service. I love my home again!

Very pleased with the work completed at our house by Cheyenne and Jasmine. They were friendly, responsive, respectful and did a great job. We have asked to have them back every two weeks. We have had maid service in the past and these gals have been the best of the best. This was our first cleaning with Two Maids and the responsiveness from Ryan has been outstanding- He responds to emails and texts almost immediately!
Thanks and keep up the good work!

I was in a pinch - our tenants moved out and we were getting ready to put our home on the market within two weeks . The tenants had cats and although they were not dirty people - thier cats left hair everywhere in the blinds, corners of cabinets, bathroom corners etc. the tenants also never cleaned the oven /stove, behind the washer or dryer or anything. I called and the owner I believe his name was ryan? Answered . (( which he was by the way one of the only companies that answered the phone)) he gave me a price $356- and explained that it's called a move in-move out cleaning. He also said it's a flat fee so wether the cleaners are there for 1 hour or 10 hours.. the cleaners don't leave until the house is finished! Our home was already empty and sort of wiped down but it need a DEEP CLEANING! The next day, 3 ladies showed up , on time and went to work. They were there over 6 hours. I was blown away by the work .

We hired two maids to clean our house once a month.  Today was the first time they cleaned and we are very satisfied.  Mindy and Heather did a real good job, and we hope to have them back.

We just had our first cleaning from Two Maids and it was a great experience! Even though we moved into our new house a month ago... it already really needed a good clean. Kristina and Jasmine were great- they worked with us cleaning the downstairs while we were upstairs and then moved upstairs as we hung out downstairs. We walked through the house at the end of cleaning and everything looked 100x better. I am looking forward to having them come regularly so we don't have to stress about cleaning while juggling full time jobs and 2 kids under 5 at home all day. Thanks!

My mother, who is elderly, was unable to clean her house and I was worried about her health with all the dust that has settled over the years. I live in California and wanted to be there while the house was cleaned. Ryan, his wife, and 2 employees came out the Saturday of Memorial Weekend to accommodate my schedule. They did a tremendous job organizing as they cleaned. The house had not been cleaned in years so it was a big undertaking. My mom was reluctant about having people in her home but Ryan and his team were so nice and did such a thorough job; she is happy with the results. I highly recommend Two Maids & A Mop.

Vida and Alejandra from Two Maids & A Mop did a great job cleaning our home today. The company fit me into their schedule on short notice. We are expecting out-of-state guests tomorrow and I knew I couldn't get all the housework done in time. I worked on decluttering before they came and let them handle all the shelf and surface dusting, bathroom cleaning, floors and mopping, kitchen cabinets and counters, etc. They even did spot cleaning of windows! It was nice for me and my husband to just relax this afternoon, knowing everything would be done in time for our guests.

I have tried other services and been disappointed.  Two Maids did not disappoint! It was an absolute pleasure coming home to my clean house!

First time using a service like this, and I was very unsure about it.  Well I Needed help with keeping my home clean due to having my first baby.  I was very satisfied and what a relief that the two ladies were able to come out and clean my townhome. I was so thrilled with all the hard work and effort they had put into my home. I couldn't ask for more, no more stress and thank you so much Ryan for answering all my questions. Excellent service the ladies provided and were both very friendly. Thank you all so much.

Very good service provided.  Provided move in and will be providing move out service.  Very responsive and easy to work with.  The team was very pleasant and accommodating.  The owner is prior military and it is reflected in his attitude and professionalism.  I will be using their service monthly moving forward.