Happy Valley Plumbing

Great Service and communication - Happy Valley Plumbing LLC did our new third full bathroom install. All new plumbing and fixtures installed with no fuss or concern. THANK YOU. Also, helped our neighbor out when no other plumbing company would bother.

I have a home warranty. They couldn't come out when I asked (Friday) so they said Saturday. They never called on Saturday to let me know they couldn't come out. I tried calling on and off for 5 HOURS. No response. Then I had to wait until Monday and go to find out they cant service my request. Its Tuesday and now I am waiting for a different company. DO NOT USE THEM. THEY DO NOT VALUE CUSTOMERS.

I had the pleasure of having the owner install a Water Softner in our home. Very nice work, clean and very professional. 5 stats for sure.

I had a home warranty claim and could not be happier with the service from Happy Valley  Plumbing. Jamie was professional, on time and quickly fixed my leaking toilet and drain issues. Would definitely use them again.

DO NOT USE THIS COMPANY!!
The 5 star reviews must be from family and friends!
Andrew came out on 11/25 for our leaking hot water heater. Took 8 days to get a new one and that's only because I called 7 days after he was here.
He installed the hot water heater on 12/4.
The next day I noticed water leaking and black residue around the electrical plate on the front of the heater.
Yep!! Electrical fire!!!
One of the water lines was leaking.
He also installed a shower head and ruined the oil bronze finish by putting a wrench on it. He also told me there was something wrong with the plumbing because there wasn't enough pressure.
Of course there wasn't because the hot water heater is working. Geez! That should be plumbing 101!
Stay away from this company they could possibly burn your house to the ground!!

Very reliable and trustworthy. Highly recommend for your plumbing needs. Quick to respond and help with your needs.  A+++

I'd like to say that Ashleigh R.'s review was spot on.  Jason is one of the best plumbers we've ever had.  The office people were great to work with and I will definitely be using this company in the future.

Highly recommended! Had a leak in 2nd floor bathroom that two separate plumbers came out and did a quick fix repair that failed. Using home warranty referred plumbers left me with what they sent. The second repair failed and Happy Valley came out and determined the shoddy work by first two companies resulted in a complete failure and drain pipe actually breaking.
Fast forward to today when they came out to do repair. Access from attic/garage was so limited that repairing the pipe without removing the tub was the initial thought. Andrew(tech) called and Jason the owner dropped what he was doing and came over to give a second opinion. They were able to figure out a way to do the repair without tearing out the bathtub(saving us thousands of dollars). They easily could have walked away from the job like the first 2 companies, using the access issue as the reason. The warranty company would've put the charge for removing and replacing the tub to me. Great experience from what could have been a horrible expensive one.
Thanks Happy Valley Plumbing for doing a great job!

Absolutely hands down the worst company ive ever had the displeasure of doing business with. Receptionist was the only person who wasn't consistently rude and condescending. Theyll break your fixtures and then refuse to come fix their mistakes. Do yourself a favor and save your money

Jason had helped me many times with my dripping faucet, root infestation issue, and my water heater replacement. He is very courteous, knowledgeable, and trustworthy in what he does. He explains everything thoroughly in a very professional way that you understand the cause easily. I will be contacting him soon to add my water softener as he suggested. Thank you again my friend, you are a true blessing to our household.

I previously gave Happy Valley Plumbing a 5* review for work done in our home several years ago (2019).  Since then, I have used them for a number of projects both small and larger in scale.  They have repaired a leaky shower head, replaced a bad garbage disposal, installed a water softener, and moved some water lines/installed a shower pan when I was renovating a bathroom.  For the first several things I would have (and did) give them a 5* review.  When they were helping with my bathroom reno in January of 2021, they did a poor job of installing the shower pan and after several subpar attempts by different employees I ended up doing it myself.  Nonetheless, I did not change my rating of this group.  Until today.  On Sunday (6/11) I noticed that my water softener, installed by Jason at Happy Valley Plumbing about 3 years ago, had a small leak.  I called them Monday (6/12) to see if I could get someone to come out and have a look: No response.  Called again on 6/13: No response.  6/14: No response.  6/15: No response.  As of 6/15 I decided to call another plumber since Happy Valley seems to have no interest in responding to client calls or coming to stand by/repair his work, and my small leak is now significantly worse.  Based on my recent experiences with this company, I cannot recommend anyone uses them for any plumbing needs.

I usually do not write reviews. I really want to help people while they are searching right plumber. Isaac is really professional. I do believe he is servicing in our area if you are lucky to live in the Gilbert area ask for his service. FYI: He came for cartridge change (warrant company is directed to Happy Valley)

We just had Jason here to fix a leak in our bathroom plumbing. He was excellent. Got the job done quickly and efficiently. Very respectful and polite.

Jason installed a Green Fusion water conditioner and Navien tankless hot water heater for us and relocated an electric hot water heater from our main house to our casita.  He had competitive prices, was on time,  and did quality work.

Jason was one of the most professional, friendly and helpful person I have come into contact with! Not only was he quick to respond to my needs he showed up in the time frame set and was able to diagnose the issue fast and provided quick solutions to my problem. I wouldn't recommend any other person or company for all plumbing needs.

This company installed a hot water heater in my home in July and the hot water line is completely rusted and leaking.  When I called them he was rude and not helpful at all.  When I tried to explain what was going on, he was short and argumentative saying that he installed it right, but if that was the case, why would it be leaking and rusted in 8 months.  If your not going to honor the work that you do, then get out of the business.  If you going to be rude to customers to whom you have served, be prepared for recourse.  Stay away from this company however you find them or are directed, they are RUDE, ARGUMENTATIVE AND CHEATS.

Was referred by HWA - They claim to be 24/7 yet when I called them today, Saturday, they said the first available appointment would be on Tuesday and then he hung up on me.

Great service, reliable, and industry average cost.  We had HV Plumbing come out to fix our hose bib, and they discovered our hot water heater was leaking.  It had caused damage in the walls, they arranged with our permission to have a restoration company come out-whom have been fantastic too.  The house bib was fixed that day, and the new hot water heater was installed the next morning.  The pricing was fair compared to other plumbers.  The plumber was professional, and on time.   I would recommend and use HV Plumbing again.

My experience with Happy Valley Plumbing was top notch.  Jason was very pleasant and explained everything he was doing.  Mine was a unique situation with my water heater but Jason got it handled, was very reasonable about the time and cost and I could not be happier.  Thanks Jason.... I am a Happy Valley Plumbing Fan.

HVP was serviced out via my home warranty company for a sewer backup. As they are feeding the snake through it's literally making really loud knocking noises in the walls, so much so that it made my pictures shift (see pics). I was told that the sewer line had collapsed in the yard...that of course is not covered by the warranty company. Quoted $6500 to replace and I was ready to have the work done but HVP was not very responsive. I called HVP and was told that they are waiting for the warranty company to approve, so I called the warranty company and they had not heard from HVP at all. Decided to get a second opinion and $150 later, the line was cleared! I asked about the knocking in the walls and the 2nd plumber said that HVP was feeding the snake in the wrong direction!! Knocking in the walls should be a sign to stop snaking and is supposedly Plumbing 101. Everyone makes mistakes but thank goodness they didn't respond in a timely manner, and that I got a 2nd opinion. I do NOT recommend this company.

Jason from Happy Valley Plumbing came today to perform a leak repair through my Home Warranty. Usually when dealing with home warranty contractors, I've grown to accept second-rate service...but Jason provided exceptional service! He was punctual, polite, and explained everything he did in detail and gave me information as to how to fix it myself should the situation reoccur.

This was a very positive experience and I will use Happy Valley Plumbing again when needed.

Laundry room pipe was leaking from within the wall and showing on the drywall.  Jason came on-time to the scheduled appt and was quick to assist!  He was great, professional and repaired the faulty pipe in no time!  Definitely recommend this company and Jason!

Excellent customer service and communication. Their team goes above and beyond to make sure the customer is satisfied. Would definitely recommend them to others.

Awesome work they will be doing all of my work from here on out. Great Job! Compared to our last plumber this company Is professional and courteous

Bam! Ryan showed up on time and had the valve/shower up and running in less than an hour. Highly recommend these guys. Second time using their service and a BIG THUMBS UP!!!

Literally the worst experience I've ever had with another human being.
Let's start with how rude and condescending the owner of the company is. He doesn't listen to what you're saying and talks back to you like you're a child.
Not only I don't want him do anything for my house, I don't wanna have any interaction with him under any circumstances!

Not sure where to start because everything about this company was just GREAT!! Long story short... had another plumber out to check out our water heater leaking last week. Out of nowhere we were looking at $1200+ for horrible water damage to our water heater platform and mold remediation. Thankfully we decided to give Jason, the owner of Happy Valley Plumbing, a call. Not only did he confirm the platform was in good condition & absolutely NO MOLD... which saved us hundreds, but he was on time, professional and he even left the area clean (previous plumber had left a mess) We are so happy with this company and give a huge thank you to Jason. Not only for being completely HONEST, but for being kind and informative. We just found our lifelong plumber :)

Unfortunately, I did not have a good experience with Happy Valley Plumbing. I was referred to them through my home warranty. I noticed my toilet was leaking and filed a claim through home warranty. Happy Valley was prompt and called to set up appointment. The plumber came and put a new wax ring in. I thought all was well until I noticed the toilet was still leaking. It appeared the leak was coming from the top tank. I called my home warranty and they re opened the claim and said Happy Valley will call me to set up another appointment or I could call them. I waited all day for a call and never received one. I called them and left a message and still not have heard anything. This is very concerning considering all the great reviews I have read through on this company. I don't believe you deserve a one star but I had no choice.