Description
Fixer specializes in home maintenance and repair work – ranging from electrical, plumbing, drywall, painting, door and window repairs, to TV mounting, furniture assembly, and smart home device installation. You name it, we can likely do it! We're now offering a membership plan! Take the worry out of caring for your home and leave it up to your assigned Fixer handyman. Maintaining your home has never been easier. We'll tackle your to-do list with regular home repairs, upgrades, and preventative maintenance checks on routine visits throughout the year. Our Fixers are vetted, background checked, and trained. We are a culture of honesty, service, learning, and inclusivity. As a B Corporation certified company, we meet the highest verified standards of social and environmental performance, transparency, and accountability. We're Phoenix's most trusted Handyman Service with over 25,000 5-star reviews from tens of thousands of customers. Give us a try, you'll be glad you did!
HISTORY
Established in 2017.
Fixer is a public benefit corporation and certified B-Corp, founded by some of the same people who founded GrubHub. We are all homeowners, DIYers, parents, and professionals like you. Our team consists of 50+ (and growing) men and women dedicated to making the home repair and maintenance experience simple and pleasant, while also providing real, sustainable career opportunities for men and women in the communities we serve. Founded in 2017 and headquartered in Chicago, IL, Fixer is now servicing Dallas, Denver, Los Angeles, Phoenix, and Seattle. We are growing fast with more cities to come!
ABOUT BUSINESS OWNER
Fixer is not Mike's first foray into entrepreneurship: after he graduated from MIT with degrees in electrical engineering and computer science, a quest to order pizza online led him to cofound the food delivery service GrubHub, which he led from 2002 to 2014. As GrubHub grew--and with it, the gig economy it helped create--Mike realized that even when pursued full time, gig-based jobs are kind of a dead end for those seeking long-term career growth. The gig economy is a bit of my Frankenstein's monster and Fixer is an answer to that--it's a very intentional, W-2 employee, career-oriented model. Mike details his professional evolution in a memoir, Hangry, to be published in 2023.
SERVICES
Outlet Installation, Appliance Installation, Caulking, Door Repair, Faucet Installation, Furniture Assembly, Garbage Disposal Repair, Lighting Installation, Baseboard and moulding repair, Closet door installation, Doorbell Repair, Drywall Repair, Shelving repair, Window screen repair, Pipe Repair, Residential Services, Sink Repair, Toilet Installation, Wiring Repair, Outlet Repair, Bathtub & Shower Repair, Door Installation, Drain Cleaning, Faucet Repair, Garbage Disposal Installation, Installs Customer Purchased Materials, Lighting Repair, Ceiling Drywall Repair, Doorbell Installation & Replacement, Drywall Patching, Shelving installation, Window repair, Picture & Mirror Hanging, Plumbing Services, Sink Installation, Smoke Detector Installation, Toilet Repair, ,
Reviews
Kathleen W.
07/03/2022 12:00:00 SA
As a homeowner and not having electrical skills or knowledge to do some of my home repairs, I reached out to Fixer. The repair person was knowledgeable, polite. He replaced a broken GFI outlet and replaced parts on my gas grill ( a difficult repair to access on the grill). So last night I was able to enjoy grilled corn on the cob and steaks. Just in time for the 4th! I will definitely consider Fixer for my next home repair.
Richard B.
09/07/2022 12:00:00 SA
I really liked our Fixer Ian. He was super friendly and did great work. It was really easy to book online, and add photos for my projects, and add/delete tasks. I already booked another appointment and hope to have Ian back to help us out. Our gate had a broken wheel and is working great. We also had a door that wouldn't close. He fixed the door latch but also noticed the seal was dried out. So he brought two options to seal it and gave me the choice.
I needed a chandelier taken down and a much bigger, heavier one put in its place. Joe was on time and always very polite and accommodating. He worked fast too and before I knew it the job was done. I will definitely be calling them to come back for my next job.
Horrible! I just filled out a form online - didn't even submit payment, and all of the sudden, they were showing up at my door. Not ok!
For the actual work....drilled a hole in the shower tile for a shower curtain rod where we didn't want it. Said you needed a stud to hang a shower curtain rod. Newsflash....you don't. You just need an anchor screw....a shower curtain rod is not that heavy!! Never work with these guys.
I am extremely impressed by the craftsmanship, pride, and friendliness of Ian. I was sincerely shocked by the results at a fair price. He saved me a lot of money. This repair could have been much worse.
I was replacing a toilet in my upstairs master bathroom when I noticed the flange was rotted away as I was picking at it the sub-flooring started going with it. I was very concerned. Even prepared to file a homeowners insurance claim. The old toilet had slowly been leaking into the wood sub-flooring. The insulation fortunately contained the water so no leak downstairs and no mold. Fixer was the only company that could get me a handyman in the same day (competitors were weeks away). Ian stayed until 9pm roughly fixing my sub-flooring and installing a new flange. The attention to detail was impeccable. The job was done at the highest standard. The area around my toilet is now probably the most secure spot in my home.
I highly recommend this business and highly recommend Ian.
Extremely poor customer service. I contacted them for chandelier installation. Took day off on Friday for them to come at 10 am and do the job. Everything was set as I sent them pictures and dimensions of chandelier way in advance for them to be able to do the job without any issues. They sent me text in morning of job that they would need 2 people now to do it and can't make it today. Would come out 5 days later on Tuesday. Totally BS company. I would never hire them. Screenshot of texts attached.
Best experience I have ever had with getting a handyman. Responsive and fair price! Especially great for someone who has rental properties because you'll get updates regularly during the visit and you can pay online. I definitely recommend the company to everyone.
We scheduled an appointment in advance and gave them a list of what needed done. They were scheduled to come out Friday between 9am-1pm. I get a text at 12:18pm stating that they have to cancel my appointment. They gave no reason as to why they needed to cancel. I had already set aside time from my day to be there to show the handyman what needed done. They were extremely disrespectful of my time that I took out of my busy work day and were not able to remedy the situation. I asked for them to please send someone else that day as we had so many things that needed done for our Airbnb but they were not able to send anyone out. I feel this is highly unprofessional to not even give a reason for the cancelation or provide a solution to the problem. I will not be using them again because of their disrespectful attitude towards my business and time. Poor customer service.
They did an excellent job at our office, their rates are fair and they responded quickly. They help me to hang up some shelves and cabinets, they fix some doors, and they were real professionals. I would contact them any time If I need anything fixed.
Hassan H.
08/04/2023 12:00:00 SA
They said they can come today between 1 and 3 pm and I agrees and called me saying they can't because they didn't see my message which is not true
My thanks to Fixer Joe G for changing out some light fixtures for me. He was on time and handled the tasks like a pro. I highly recommend him to all! Thank you Joe and Fixer!
I was in need of some help installing a new vanity and other handy people would respond once or twice and then quote an hourly price or only offer a quote if they could come look at the project first. Fixer responded promptly with their hourly rate, outlined that they prorate shopping time and charge to the minute rather than by the hour. They have an online booking system that was easy to use and after providing photos of the project they suggested I book two techs. I was hesitant about that at first but ultimately glad I did. That vanity was HEAVY at about 250 lbs and it was being installed in a very tight space so having two people worked out so I could do other things around my renovation project while they wrangled with the cabinet and plumbing.
Brian and Chang were great. They were prompt, professional, friendly, and kept us in the loop every step of the way. They made sure we were happy with the project and I was comfortable having them in my home and would happily have them back for another project in the future
I also like the fact that the company pays their people, gives them benefits, keeps up with continuing education, vets their people thoroughly, and makes it a point to hire minorities. That did play a role in my decision to hire them for the job.
5/5 would hire them again.
My company hired them to fix some lights in our warehouse. They told us we needed new ballasts and charged us to replace them. The lights stopped working. We called them back and they agreed to replace the with the correct ones. That was months ago. They stopped responding to us. We have been texting and emailing. DO NOT HIRE THESE CROOKS!
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