Brian J.

07/01/2020 12:00:00 SA

I Live in Idaho but own a townhouse in Tucson. It was time to replace a 30 year old AC/furnace. Done Rite delivered a detailed bid within hours of my calling them. The bids were fair. The representative was very knowledgeable. I purchased a 16 SEER Platinum American Standard package. It was installed within 3 days of my first call. Great service...terrific product.

Steve S.

04/06/2023 12:00:00 SA

Done Rite Services was the only company out of five that returned my call. The office was very efficient always letting me know the status of the service. Text messages were sent on a regular basis. Dustin, the technician, obviously knows his business. He managed to hang a three tiered lamp that was heavy. He had a pleasant disposition and completed the job in less than an hour. I recommend highly this company. Dustin also informed me that they are available seven days a week with no added charge. They are also beginning a Heating and A/C service.

Lois B.

1/31/2023

I take full credit in finding Done Rite Services on Yelp and advising my husband to call them after the plumbing company someone had recommended kept rescheduling and finally canceled on him. He called Done Rite at 6:00 am when he found out they have extended business hours.

After a nice conversation with a knowledgeable woman, the appointment was scheduled for a few days later since this was a toilet replacement and not urgent and worked with my husband's schedule.

Danny Sharp was the professional that came to do the work and he was everything his bio stated. Skilled, friendly, efficient! His experience was evidenced by the fact that he had the toilet installed in record time and he was meticulous in cleaning up everything.

This is a company that you will want to use. They have many other services like HVAC , etc. and we will use them next time we need a great job guaranteed.

Karen S.

3/17/2021

I'd like to say something about this company's service, but since they have yet to get back to me, I can only surmise that they aren't interested in doing business with me or that they are so busy they simply don't care.

After initiating contact with them through Yelp (which I had to do TWICE to get them to respond at all), I was notified that they were waiting to hear from me about my project. As a result of this notice, I called and spoke to Holly. I explained I had made my contact to their company through Yelp and was calling to get further information. She said that she needed to talk to the individual who handles the Yelp transactions and either she (Holly) or the other person would return my call in just a few minutes. That was yesterday, shortly after noon. Nothing further. The reason I had contacted them to begin with was due to their good reviews through Yelp. Good reviews only do you good when you follow through with customers.

Andrea L.

01/03/2023 12:00:00 SA

I cannot say enough good about this company. Todd was on time and took care of both a plumbing and electrical problem quickly and for extremely reasonable price. Highly recommend! OK

Dan G.

12/05/2022 12:00:00 SA

On a Sunday evening our bathroom pipes clogged. I put a request on Yelp and within 10 minutes Done Rite responded. They were in my driveway before 9 am the following morning.

The problem was corrected and a few other things were repaired like a janky toilet flange by 10 am. Ryan and his crew were efficient and very respectful of our property. They left no trace when they finished.

Our dog loved them.

I'll be using them again for sure.

Dean Z.

6/26/2023

Our A/C went out Saturday evening. By the same time on Sunday our house reached 92 degrees indoors due to a heat wave. It was either flee to a hotel, or try to see if it was repairable at an affordable price. Jordan arrived as scheduled just 2.5hrs later. He was friendly and approachable and our A/C was working in less than an hour.

The good news was that our A/C could be repaired. The bad news was that because our HVAC system was 28yrs old, it could go at any time. Due to health issues, I need reliable climate control. So, I asked him how much a new system would cost us. Without sales pressure, we got an estimate for a new Grandaire 3.5 ton split air system to review at our leisure. He also spent a lot of time explaining what each line was in the invoice, and the benefits of the additional futuristic Remi Halo LED air purification device.

We would definitely call Done Rite should we ever need plumbing/electrical/HVAC service again. We're also seriously considering having them install a new HVAC system once we review several other bids.

Jordan, you represent yourself and your company very well. Thank you for saving us on a Sunday evening. You're our HVAC Angel!
:)

Lorraine M.

07/09/2023 12:00:00 SA

Excellent service, needed parts were available and maintenance recommendations were excellent. Home repair rate was reasonable. I will use this repair service again if needed.

Erik E.

07/04/2020 12:00:00 SA

There's not much like coming home to a hot house in the middle of summer, but that's exactly what happened. After calling my home warranty place, they referred us to some random company with poor reviews. After being unable to even get in touch with them, I contacted my warranty place back and said I would like to find my own contractor... and after having Robert with Done Rite come out, I knew we made the right choice. He was very responsive, professional, and was able to fix the problem that same day. I would recommend calling Done Rite for all of your HVAC needs.

Nancy K.

3/28/2022

Todd and his crew were great. I was doing a big project and running 300 feet of electrical line to a back shed for air conditioner and heater in the shed and I had an electrician in the middle of the work and he had me order $4000 of cable and Todd and his crew came out and said that's crazy you don't need that expensive cable so luckily I was able to return it and hit Todd and his crew came in and ran it through the pipes and that they put in the trenches underground and were able to also replace all the floodlights that the previous electrician had put up but could never get to operate they came in put up floodlights made them operational and just did a fantastic job!!

Rachel O.

9/17/2021

I love Done Rite Services and have recommended them for my recent air conditioner needs. I've had two instances where my unit went into. One when it was unusually cold and one on the hottest day of the summer. Both times Dustin came out the same day within a reasonable time and was able and help me without charging me an insane amount. I will absolutely use them for all my repair needs around the house. 12/10

Trish L.

6/17/2021

After assurances that they would come look at my sprinkler heads for replacement, they called me back on the day of the appointment stating they won't work on sprinkler heads that are on an irrigation system. I waited 10 days for the appointment.

So I can't comment on their services except that the people on the phone are nice enough, if uneducated on their company policies.

Linda L.

4/15/2021

Done Rite was the most prompt responding and scheduling and their estimate was the best I received. I have decided to postpone the work for a later date but will certainly keep them at the top of my list for consideration.

Jess C.

10/15/2020

Todd gave us great service, great advice, and was very knowledgeable. Even from the first phone call, he asked exactly the right questions and seemed incredibly competent. He loaned us a tool to help us manage our water while we waited for the leak to be fixed that was incredibly useful. Todd was very helpful and we would absolutely work with him again.

Jaime O.

4/29/2023

So impressed with Danny at Done Rite Services. He came and worked on a toilet repair for us and went above and beyond.

Jeremiah K.

04/10/2022 12:00:00 SA

Another amazing experience with Done Rite. This time for our A/C. Carlos A. was friendly, efficient and took the time to answer our questions and teach us a few things about A/C maintenance. Highly recommend Done Rite!

J D G.

10/28/2022

Two experiences with Done Rite services: an HVAC story and a plumbing tale. We had to think about getting our furnace ready for use, and our HVAC firm had sold its business to Done Rite. so we decided to try them. The HVAC Tech came. inspected the furnace, replaced the batteries in the control unit and said all was well with the HVAC and furnace but there were other problems. A galvanized pipe was corroded and starting to leak, so we needed to replace it. He charged a reasonable rate and said he would tell the office to get us an estimate on the plumbing problem. Two days later, a plumber of theirs shows up, I expected to get an estimate. Instead, he started working the job (I wondered why the estimate was taking so long). The cost for replacing a 12 inch piece of pipe was over $400., which seems overly high.

Gaby G.

8/24/2021

Done Rite got back to me within hours of reaching out on a Sunday, they set me up with an appointment as quickly as Tuesday. Todd and Dave were helpful, quick and so nice. Thank you guys for your help with our electrical problem! They do a little bit of everything for all your Havac, electric, pluming and renovation needs these are your guys!

Kim R.

5/15/2023

My neighbors recommended Done Rite for a new A/C system and furnace in our 1941 home and a mini split in our casita. We were extremely happy with the job they did, from the consultation to the install and clean up. They worked efficiently and left everything spotless. I'd recommend them to anyone.

Tc T.

12/02/2021 12:00:00 SA

Darren is great! The whole team is responsive and saved us a lot of hassle and money!

Lee H.

07/06/2022 12:00:00 SA

I found Done Rite on NextDoor and thank goodness I did. I've had them out to the house twice so far to install lighting in two bathrooms and my bedroom (my house has no electrical in the ceiling). Each time they've come out to provide me an estimate and the work is top notch. I'll be calling them back to install more ceiling lights in the other bedrooms. They are courteous, kind and very professional!

Johnny M.

6/13/2022

Dumb, Right?

I bought a 45-year-old house which had many issues, one of them being electrical. The general inspector outlined a punch list of things that needed attention, including the main panel with some bad wiring, outlets and switches that didn't work, outlets that should be GFCIs, etc. I called Done Rite as they do many trades and I also needed a new furnace, AC, tankless water heater, and wanted to run electrical and plumbing to a storage room for the washer and dryer. The punch list was just the audition to see how Done Rite would perform, with the other projects contingent. Done Rite failed miserably. Todd Yarnes, supposedly a manager, came out and I provided a copy of the inspector's report. He said he would get back to me in a day or so with a quote. That was June 2. Today is the evening of June 13. I've left two messages for Todd this past week and have not heard anything back. I've moved on. Pathetic way to do business and to deliver customer service.

UPDATE 6/19/22 No, Jordan, your company did not provide an estimate, and, surprisingly after seeing a poor Yelp review, did not try to personally contact me despite having my name, email, phone number, and physical address. As a company, you've done nothing to mitigate having severely fumbled the ball. Again, Done Rite was given an opportunity to retain a potential customer and possibly foster a relationship of repeat business. But, again, they failed epically.

Alexander H.

8/17/2021

Update, because they broke our contract I now have to pay the delivery guy another $250 to deliver and install the refrigerator. Thank you so much, should be called Done Wrong Services.

Carolyn L.

3/14/2022

Our school needed our annual gas inspection done. Our tech Danny came out and did the job; he was extremely professional, pleasant and did the inspection quickly. We will definitely be using Done Rite Services next year. Danny thanks for the awesome service

Caron M.

3/22/2021

Super happy with their service. They responded to my request quickly, and got me on their schedule right away. Their new text system is awesome- not only did it send me a text when they were on their way (right at the beginning of my two hour window), it had a pic and bio of my technician. A super professional and safety minded first interaction, really a nice touch.

Darren was polite and competent. Unfortunately the dimmer I'd purchased didn't work properly after install, but he came back to resolve the issue and patiently waited as I ran to the store for a replacement. That's real professionalism, and greatly appreciated.

David M.

5/23/2022

I've used Done Rite Services three times for various plumbing needs. From installing a new water heater to fixing a garbage disposal, they've been very consistent. You'll get emails or texts about which technician is coming to your house, as well as a time frame of when to expect them. They even provide a GPS map, like Amazon, showing how far the the technician is from arriving for the job. They accept credit cards and personal checks. I'm satisfied with the service.

Bill H.

08/02/2022 12:00:00 SA

Definitely recommend. So glad I got a second opinion. First company said my AC needed a new compressor at a cost of 6k. Done right replaced the broken wire and the system is back up and running for $150.

Lynnette H.

2/25/2023

We had an appt scheduled for between 8 and 10 am but the technician was a no show and no one called to reschedule. Instead, I got a text at almost 7PM!! stating that the technician was on his way to our house. Well, since it was a Friday night we weren't home and the only number listed that I could call was the main office line and no one answered because it was after hours. Sure enough, a few minutes later I got a call from the technician who was standing outside our house. I told him that it wasn't a good time and there was no way he could do anything then. I didn't bother to ask about rescheduling because they have lost our business!

Jon L.

4/20/2020

Very fast response and had my AC service scheduled the next day. Reasonable pricing and honest with repair recommendations. I will plan to use Done Right in the future.

Stargaze W.

2/13/2020

Scott was wonderful! Super friendly and servicing was quick. Had a water back up issue last night that even a emergency trip for some chemicals did not fix. Called 9am, showed up at 1pm, and was done by 2pm. Pricing is also very reasonable, alot cheaper that the company we used before for plumbing needs.

Rebecca N.

2/24/2023

Chose Done Rite purely on their 5 star rating, and 24 hour emergency services. Matthew arrived within a couple of hours. He was friendly, professional and clean. He quickly the identified the Best way to complete the job. When he identified the cause of the clog, he educated me on what to do to prevent a recurrence. The cost was very reasonable. I am very pleased and would highly recommend this company.

Sylvester G.

02/11/2022 12:00:00 SA

We had a major backup in the main plumbing line, and we struggled to find a service that could respond quickly. Our tech Danny came out and snaked the line as best as he could, given he had to climb up on the roof. He was absolutely professional and gave us a quote for installing a clean out, and told us to call him if we had an issue. When the line backed up again a few days later, we called Done Rite to see if we could get the clean out. We thought it would be a few days until we could get any help, but they were able to do it the same day. Danny and another plumber came out and did a phenomenal job, making sure our lines were clean and marked where roots were growing. They took care to make sure things were done right and even gave tips on how to keep things running smoothly. We haven't had an issue since and would call them again!

Jd L.

12/16/2019

Did a great job! Got them to give me quote. It was fair, but out of my price range. Called them for to replace a broken toilet seal and they did great. Hopefully will be able to use them in the future.

April S.

10/26/2020

The guys were very professional. The cane way earlier than expected and guaranteed their work. If I have anymore problems they quoted a greatly lower amount than anyone else to see what might be the problem. I will use them again for sure!

John S.

01/07/2023 12:00:00 SA

Danny Sharp from Done Rite Services came to the house on Jan 6, 2023 to fix a few things and I have to say I've never had a more positive experience. The kid fixed everything quickly without making a mess. He even went to get a part from Ace to finish the job instead of making us wait another day. Top notch.

AyreAnne B.

8/28/2021

They contacted me immediately and were anxious to help. Done Rite Services requested my phone number, I responded that same day. No one ever bothered to call me back.

Jessalynne G.

07/12/2020 12:00:00 SA

Woke up to my ac not working, which is no fun during the Tucson summer. Made some calls around town and Done Rite got back to me the same day with availability. Was told a technician would be at my house from 1-3 pm. Someone showed up right at 1pm which was great. He diagnosed the problem and fixed it in under an hour. He wore a mask and was very friendly. I will definitely be using them again and referring them to friends and family!

H M.

3/28/2021

Dustin was great through the whole process of installing a new 50 gal water heater and completing 2 faucet repairs in our new home! Both professional and prompt! Will be using them in the future for any plumbing, hvac, or electrical needs.

John H.

11/25/2021

Great service! Danny was excellent.
If I weren't retired, I'd hire him. Smart, articulate and flat out funny.
Outside pipe broke next to water meter the night before thanksgiving. Called Done Right and they fixed it and were gone in a couple hrs. Prompt and professional. Extremely reasonable pricing. Having Danny come back to do more work for me.

Jeff A.

6/28/2023

I had an issue with my A/C unit not cooling which was really fun during 109 degree days. I found Done Rite Services on Yelp so I reached out to them for help. Cary, the owner, responded right away and scheduled me for the following day. Dustin Segura showed up right on schedule. He was friendly and professional. The issue was quickly diagnosed and fixed.
I highly recommend working with this company!

Mike L.

08/04/2021 12:00:00 SA

Great service! Received my quote to have an EV charger installed. The staff is very professional and accommodating. The install was perfect. Definitely a great experience. I recommend their services. Very satisfied. Thank you!

Kathy S.

8/17/2021

Speedy service and the guys were great. Fortunately, turned out to be an easy fix and there was no charge. Highly recommended.

Edward S.

02/09/2023 12:00:00 SA

EMMCo had been my HVAC contractor until the owner retired and sold to Done Rite. I had a high opinion of EMMCo. Done Rite kept the company intact so I went to them first to get a bid on having my 3 ton system replaced. What I got was a fair price on good quality Lennox equipment. 18 SEER AC with a 70K two stage gas heater run with variable speed fans. The equipment went into a typical Tucson tract home with 10 foot ceilings and the difference in comfort level is remarkable. Much less of the on/off blast. The temperature is maintained at an even level.

Jorden did the estimate and took the time to humor me and answer a lot of questions. Kasey and Nick did a very neat install. I would specifically ask for them in the future.

Meli G.

11/07/2022 12:00:00 SA

arrived as schedule, but unable to repair or stop leaks due to the age and fragility of the pipes. after two more visits my pipes are still dripping away

Chris C.

02/06/2023 12:00:00 SA

We had a slow drain problem off our laundry room. We tried Drano with zero success. We searched Yelp* and found Done Rite Services. The Done Rite technician, Danny Sharp, analyzed the problem, snaked out our entire drainage system, tested all drains for drainage, and gave us some tips on how to keep these drains running and prevent clogging. He was very pleasant, professional, and from my wallets perspective, reasonably priced.

We've had problems with another highly advertised plumbing and drain company in the past so we decided to try Yelp* for advice. Glad we did. Done Rite Services has definitely moved to the top of our list on who to call for plumbing services.

Tom T.

4/21/2022

Done Rite Services just completed my complete A/C package. 5 stars to Marcos, Kasey, and Navaugh! They showed up on time and worked till the job was finished and cleaned up, everything was done rite. I will be having them back to do an install of a mini split system in my garage soon! Keeping their card for electrical and plumbing needs too!
Now bring on the heat!

Philip Y.

04/06/2022 12:00:00 SA

Hired Done Rite to check my mothers ACs. Technician Carlos was polite and professional. Carlos properly examined and serviced the ACs I recommend Done Rite !

Patti B.

04/08/2020 12:00:00 SA

My electricity suddenly went out just as I had painters coming into my new condo as I was preparing to move there. I needed help fast! Right after the painters, the floor cleaners were scheduled. No way to work on an electrical problem with wet floors!. Rite Way jumped into my small time window, determined that the repair was very managable and fixed everything quickly and professionally. I was so releived! I recommend their services and will be hiring them again when I install new light fixtures. Go with licensed professionals for peace of mind!

Lori P.

03/03/2023 12:00:00 SA

Done Rite came out to help me right away with a plumbing issue that forced us to shut off the main line. The tech who came out, Matt, is a very experienced and creative thinking old school type construction guy. He accessed the problem fast and had us up and running in no time. The price was very reasonable too given especially that it happened in the late afternoon on a Friday.
I will keep Done Rite in my phone if I ever need a plumber again! I highly recommend them.

Tim M.

8/18/2020

I couldn't be happier with the level of service I received from Done Rite Services. I contacted through yelp and got back an almost instant response on a Sunday after my Hot Water Tank started leaking. Talked to a service rep, I believe it was Todd, very friendly and explained what was needed over the phone. Appointment was scheduled for the next day. They arrived promptly for appointment. Removed old tank and expertly installed new tank. They even went above and beyond helping deal with the home warranty company. Will definitely use again and will
Recommend.

Update: I had such a good experience with my hot water tank I called them when my home AC went out. I noticed around 5pm that my home AC went out. I called at 5:10 pm, by 7:15pm my AC was fixed and cooling my house again. The tech was polite and arrived on time. Another 5 star service call.

Danny S.

11/26/2022

Our bathroom shower valve had gone out Thanksgiving night and we could not shut the water off, we had to shut the main water off to the house at 10pm. That night I sent out some request for quotes/call back on yelp and Done Rite contacted me the next morning! Dustin S. Was sent out that afternoon and the rest is history. Great customer service, follow up and attitude! Dustin was very helpful and answered all our questions. Could not be more pleased. Thanks again Dustin and Done Right!

Ross B.

01/04/2020 12:00:00 SA

Called Done Rite after installing a new smart switch proved to be outside of my electrical expertise. Rather than insisting on coming out and charging me to fix my half complete amateur work, they gave me advice over the phone to complete the job. When I still couldn't get it right after that, they came out in a timely manner and quickly fixed the issue and completed the installation of the new switch. Everyone that I worked with here is great and very helpful, even in my incomplete do-it-yourself scenario.

Lora K.

12/26/2022

You don't always expect good, reliable, and friendly techs to come out a few days before Christmas, but Done Rite was definitely exceptional in this regard. Easy booking, quick appointment, and Todd Yarnes and his coworker were AMAZING! Even though my problem was a simple fix they did't judge me. I also love with a vulnerable person and they showed up with a mask and didn't complain. That meant so much to me. I will be using Done Rite and Todd for future projects. Thanks Todd!

Sharon S.

12/01/2022 12:00:00 SA

Five stars for my experience with Matt Johnson of Done Rite today. He arrived ten minutes before given appointment time, repaired broken garbage disposal very quickly, located and repaired water filtration leak under sink and installed new faucet in bathroom. I am very grateful for his honesty and upfront ness and was fearful about buying new disposal for the house with many other expenditures right now. Most definitely will be calling again to request him on removing kitchen counters and some other jobs. Really happy with all today. Thank you Matt!

Joseph V.

06/06/2023 12:00:00 SA

We didn't know anything about electrical, and one of our light fixtures stopped working. We first tried just replacing the light bulb, but it was more than that. After sending out a request for quotes from multiple companies, I was contacted by several including Done Rite. They were the only ones who reached out directly and offered to send a tech to review the problem before giving a quote. Todd came by the next day, arriving in a very timely manner. He was very friendly and helpful and fixed our issue with no problems. If any other similar household issues arise in the future, Done Rite will definitely be the first ones I reach out to

Shannon W.

12/08/2021 12:00:00 SA

Another great experience with Done Rite. Gina was prompt and very friendly and got me on the schedule right away, even though it was just routine maintenance. The technician, Dylan was on time and thorough in explaining all steps taken to ensure my system was in great working order and would be in good shape to last for many years. They are always professional and terrific to work with. I can see why their business has been expanding, even in these challenging times. I know I can count on them!

Dan C.

2/18/2022

Needed last minute inspection done on a Sunday. Brooke was able to secure a HVAC and Electrical engineer. Thank you! Will update once services have been completed. But scheduling is 5 stars!

Kathy W.

01/10/2023 12:00:00 SA

Another win with Done Rite. I had a plumbing emergency with a pipe blockage and backup in both bathrooms.(yuck!). They were gracious and understanding and fit me in on the same day, arriving within an hour.
I have been a customer of theirs for a couple of years and they are my first and only call when I have had any issues.

Eva K.

01/10/2023 12:00:00 SA

Absolutely great! They are very responsive and fast. My technician Danny was really good. He explained everything very clearly.! He helped and fixed everything he could do. The price was affordable too. Both the receptionists and the technician are very nice. Highly recommend!

Gene Y.

02/05/2023 12:00:00 SA

They were responsive and professional. The electrician took the time to explain what needed to fixed and what he was doing. He also made some recommendations for future improvements.

Norma D.

3/14/2022

My address is incorrect on this site. I live in Tucson, AZ. Two weeks ago I had an issue with low water pressure in my home, and after talking with a neighbor who had used Done Rite, I gave them a call. Within a couple of days, Danny came over with his helper, Dillon. They were both professional, reliable, and competent. After diagnosing the regulator as the source of the problem, Danny got right to work and replaced it immediately. For the faucet in the kitchen, they had to order several parts, and in about a week, Danny was back to repair that along with my toilet in the bathroom, which was running incessantly with phantom flushing. I was really caught off guard with his competency and friendliness. It just seems they don't make 'em like him any more. If I have any more plumbing issues, I will definitely call Done Rite again. He is an asset to his company, and I would highly recommend him without hesitating. And even more amazing was that the price was right. In fact, Done Rite, if you are reading this, Danny deserves a raise!
Norma J. Davis

Dave B.

2/22/2023

We are very happy with the work Darren & Jermaine did today. While scheduling the work to be done wasn't the easiest, we are so glad we went with Done Rite. Thank you guys!

Kristin S.

12/16/2022

Done Rite was able to come by the same day when my heat was not working on a cold day in December. Todd was wonderful. He fixed the issue and taught me a few things about my system to keep it operating well. Highly recommend them!

Rio B.

6/20/2022

They were there within 30 minutes of my AC unit completely stopping on a Saturday night. Came and did the quick repair and communicated throughout the entire process.

James W.

09/04/2019 12:00:00 SA

Todd and Dustin came out to our house the day after I talked to them on the phone. We had some electrical issues in the home we just bought and they came out to figure out what was happening. They came out, figured out what was going on, then came the next day to do the work. They were kind and courteous. Most importantly, they got our electrical issues worked out! I'll be calling them if more issues come up around our house.

Louie C.

10/25/2020

Just total Grade A service!
I installed a bathroom light fixture myself, and subsequently lost power to the entire bathroom...so they came out not only fixed the problem but also fixed the reason why it all fell apart in the first place.

Leona R.

11/13/2020

Dustin showed up on time. Kindly obliged to wear shoe coverings in the house, took them off when he had to go to his truck. Answered all of my questions and did not mind me watching over his shoulder. He fixed the issue quickly and even informed me of additional services Done Rite Services provides.

Kristine H.

5/15/2021

Done Rite is terrific. I contacted them regarding replacement of a Federal Pacific Panel on my house that I recently purchased. They responded promptly to my inquiry, and sent someone out the same day...on a SUNDAY! Jordan was very professional and kind. He thoroughly explained how they would replace the panel and the work they would do. He also explained that it would be a slightly lengthy procedure so that I would not be surprised that it would be taking some time to complete due to permits and inspections and everything that needed to be completed. He finished up with emailing me a copy of the price quote and explaining that to me as well. I ended up paying the deposit to initiate the work that day because I was so impressed by the professionalism displayed by this company and everyone I contacted. About a week later, I had an issue with my AC not blowing cold air, and I contacted Done Rite again. This was also on a weekend, and they sent Jordan out again. He arrived promptly, fixed it fast, and considered it a nuisance call since it was or could be considered related to the panel I'm having them replace! This company is excellent and I would have no compunction about recommending them to family and friends, or anyone who wants a quality company who does quality work.

Kishor S.

2/20/2023

I have used Done Rite Services for couple of Plumbing jobs as well as fixing my Tankless Water Heater/Pump. They have done excellent jobs on all 3 occasions. The technicians that came- William for Tankless system and Danny for Plumbing issues - were both very professional, courteous, and are very experienced. They never tried to oversell or tried for other extra expenses that most plumbing companies here in town are so famous in trying to push towards you when they come for such jobs.
I highly recommend this company to all - and have passed their info to all my friend and family. I will be using them only for all my HVAC, plumbing jobs - and they even do electric jobs as well.

The staff at the office (Gina/Casey/Yandai) over the phone - are very professional and courteous as well - and the best part is their appointment system - they have text message reminder 24 hours ahead - and also when the tech is in route - they inform you with their profile picture and name and bio details, so you know when and who is arriving at your door step.

Excellent service - keep up the good work - and I will be using you all from now on. Thanks again for the excellent work.

Kishor Shrestha

Katie O.

10/20/2020

he fixed the water pressure in my shower. i had gotten used to the drizzle. now it is fantastic!

Richard F.

12/28/2022

Our sewer line was backed up due to root intrusion. We hired another plumber whom we thought completed the job, however 3 days later, our bathrooms flooded again. I called Done Rite, as the original plumber had no availability that day. Matt, the Done Right plumber, determined the blockage was just out of reach of their standard snake. Matt, the plumber went back to their shop and returned with a heavier duty longer snake. In no time, he cleared the blockage the original plumber failed to do. To ensure there were no other downstream issues he snaked over 120 ft to the street. The work took 3 hours from start to finish, we were not charged for the time to retrieve the heavy duty snake. In short, the job was done right.

Stacy F.

11/11/2022 12:00:00 SA

I recently contacted Jordan Benjamin about installing a water filtration/softener system. He listened to my needs and concerns about getting a system to have soft water in the shower and keeping the sinks, shower glass and tub clean. I also needed a reverse osmosis system in the kitchen. Both systems were installed quickly and the service was A+++ awesome!!! My home is cleaner without the hard water build up and the soft water makes a big difference in many ways. Next time someone needs plumbing, electrical and more, I will refer them to Done Rite Services. Thank you!

Robert R.

6/23/2022

I had a bunch of small, but exasperating, jobs around the house that needed someone who knows what they are doing. I had a previous good experience with Done Rite Services, so I called them. Sure enough, they scheduled right away and Danny Sharp arrived right on schedule and fixed everything, and more. The service was top-notch, professional, competent, and friendly. The cost was more than fair, and a lot less than the rip-offs I've experienced with other companies. Thank you.

Dana M.

7/27/2019

Late on a Friday night, my A/C system went out. I called another company first, and was quoted more money, and a few hours more of a wait. I could not wait a few more hours, Done Rite saved the day! Done Rite was here promptly, explained the issue, and repaired my unit for a very fair price. House is cool, kids and dogs are happy. Wouldn't hesitate to use Done Rite again! Very honest and reliable. Highly recommend!

JoAnn R.

12/22/2022

We needed a plumber ASAP!! Contacted multiple plumbing companies and we were told that nothing was available until the next day Done rite not only got us same day service, their plumber Matt Johnson arrived earlier than promised! He was able to address the problem and quickly took care of it! The price was really reasonable . Definitely recommend Done Rite!!

Helen L.

11/19/2020

They did an outstanding job installing a 30amp RV plug and a whole house surge protector at a fair price. Very happy with their work and would hire them again for future electrical projects.

Rick S.

8/28/2020

They say they are the best and most cost effective but WOW. Their price was easily double what anyone else was. Nope!

Matthew S.

9/19/2022

I have called them a few times now to check out and fix a few things, and I am very satisfied with the work they do.

Todd is usually the technician that comes out to my house, but Matt has also done a few projects. Whenever they come they are friendly, professional, and very helpful. They have fixed a number of electrical and plumbing issues around my new house. I recommend them and will continue to call them when I need a professional to do anything I am not equip to.

Mark H.

4/30/2021

Don't you just love it when you look down and see water coming out of your water heater in the morning?
Done Rite to the rescue. Todd was the first to respond to my request for help and the only one of the responders to offer immediate assistance. He came out early the next day to look what was going on and came back same day with Wayne to put a shut off on the system (the earlier installer did no put one on).
That gave me the freedom to keep the house system on and I got to experience the joy of a laudrymat while waiting for the right water heater to arrive.
As promised, Todd and Wayne came on the appointed day to install that and they did so with great efficiency and with a sense of humor and good will.
When a problem happens, you really do want to like the service provider and I sure liked these guys.
Thaniks, Done Rite!

Angel N.

3/29/2021

Overall experience was great. They are quick to respond. They were able to work with my schedule. The technician, Darrell, was friendly and followed covid precautions. He was able to fix the issue quickly and I couldn't ask for anything more. I will definitely use them in the future.

Ed B.

6/26/2021

Responsive, Prompt, Friendly, knowledgeable, efficient, reasonably priced. Not much more you can ask.

Jared M.

02/02/2021 12:00:00 SA

I hired them a few months ago when our A/C stopped working. I contacted them about our broken air conditioner late afternoon, and they were out here within an hour or so and had it fixed quickly. Based on my description they diagnosed that it was probably the fan capacitor that was bad, and the final bill was in the low end of their estimate.

I was pleased and will hire them again.

Fanni A.

08/06/2023 12:00:00 SA

I had an emergency and my warranty company wasn't responding. I called this company and they sent someone right away. The technician was able to get the AC going. The technician and the people I dealt with at the office were very professional and experienced. I would highly recommend them. It's nice to find a reliable business.

John M.

08/03/2022 12:00:00 SA

Danny and his crew did a fantastic job on our tankless water heater from diagnosis to install. Competitively priced, timely, and genuinely nice folks. Would happily do business with them again.

David M.

04/05/2020 12:00:00 SA

Very quick response to my request for estimates. They came out to look at the problem and fixed it on the spot. Very thorough and friendly. Will definitely use them again, if necessary!

Eric D.

12/02/2019 12:00:00 SA

Got my water heater replaced within hours. They were transparent and easy to work with.

Thanks!

Kat M.

5/15/2023

Todd came out to check out our AC because our thermostat just stopped. Todd check everything. Todd showed me what he found in the furnace, went to get the part, fixed my AC and checked everything before he left. He also came a lot sooner than what I was quoted. Great customer service and great thorough service. I definitely recommend Done Right Services.

Robert H.

1/31/2020

These guys are great. I actually can't wait to use them again. The price is way below those brand name companies but fair. I wish I had discovered them earlier.

Catlin P.

6/17/2021

Great experience with Done Rite. My HVAC died entirely. Wouldn't even turn on. I'm an IT technician and fairly equipment savvy and began troubleshooting on my own. I rewired what appear to be the wiring failure. Everything started working EXCEPT the A/C wouldn't cool.

I messaged around several places to shop for quotes, explaining what I had tried already, and several places responded with quotes. To my surprise, Done Rite, sent me a few more troubleshooting steps rather than just sending a quote. I followed their suggestions but still couldn't get cool air to flow. I called them and they sent a technician out first thing the next morning.

They sent a technician named Dustin. He was on time, very friendly, and up on the roof he happily gave me a tour of my A/C's internals, and walked me through his various tests. He pointed out the system had be repaired in the past by somebody else, what they had done, and why. He showed me I had very nearly fixed it on my own but adjust a small wiring error, and BAM! The A/C kicked on and ran perfectly after his change.

He billed me a reduced price too, saying I had done nearly all the work for him and wanted the price to be fair and reflect that. It was about half of what other places quoted me. So I was very grateful to get expert and friendly service, that was also fair and adjusted for my specific situation, rather than just a cold hard quote.

The big pluses for me was:
+NOT focusing solely on the bottom line
+NOT immediately sending a quote, but giving me a chance to continue troubleshooting.
+PROMPTLY coming out when I yielded to needing a pro.
+FRIENDLY and PERSONAL service while on site
+PROFESSIONAL KNOWLEDGE when seeing my old/bypassed wiring, twice repaired A/C unit and knowing exactly what was going on, and going wrong
+FAIR PRICING, beating everybody else I reached out to

I was blown away. I will be recommending them to everybody know!

Maritza J.

12/27/2022

Let me start with saying that customer services through their call center or front office/dispatch was great, I believe I spoke with Lindsay (might have that wrong). Yesterday, I called and left a VM to schedule an appointment after my tenant let me know there was some plumbing or drainage issue. I received a call first thing this morning and we were able to get a tech scheduled right away for the same day to provide an estimate. I asked if they had a morning availability, they didn't so she booked me for an afternoon appointment for the same day but she was going to make a note to see if the tech could go earlier in case he had a cancellation. Tech arrived couple hours early, which was great! However, this is were customer service went downhill... Tech did his inspection and let my tenant know it would be $300+ to put a snake through due to a clogging issue which then my tenant called me to let me know what was happening. I wanted to speak to the tech directly to avoid the third party communication through my tenant as this is what was happening after the inspection including discussion regarding cost of service. At that point, I wanted to see if the tech could call and explain to me directly about what was going on and not through my tenant as I am the one seeking the service, not my tenant. My tenant let me know that the tech said he wasn't going to call me and he was going to put the snake through and began removing the toilet. I called the office due to I had not approve the $300 service before seeing the estimate or at least speaking with someone first to see what was going on. The office person I got was extremely sweet, called the tech due to as I had explained first, I wanted to see the estimate or at least speak with him first to better understand what was happening. Few minutes later, I received a message from my tenant saying the tech was rude and angry after the office had called him and told her that even if I approved the estimate, he was not going to go back. My tenant was understandably upset due to the interaction at no fault of her own because there should have been no third party communication regarding cost of service other than communication on ETA of the tech with her. I called the office to let them know what happened and again, the office staff who answer was completely sweet and apologized, even offered to send me a revised estimate with a new tech. After the initial interaction, I decided to go with another company who was around the same price. The issue was never the cost of service, it was more the lack of customer service and unprofessionalism from the tech which led my tenant to feel uncomfortable with how mad he was for me requesting a call and explanation of what was going on regarding the plumbing issue before he continued with providing the service. I understand everyone has off days and from the reviews this seems like a great company. Unfortunately, I had a bad experience with one of their techs, however, once again the office person I spoke with was great and understanding.

Randy M.

10/19/2019

We recently bought an older home listed on the Nation Register of Historic Places. Our intention is to both live in the home and restore it with care. The crew at Done Rite Services (mostly Todd and Dustin) listened carefully to our needs and constraints and worked with us to carefully upgrade our existing main and sub panels as well as fix some prior work. The end result was a job well done.

Also, they were fun to work with.

I can confidently recommend this team to work on your projects.

Nooshin W.

1/30/2023

The company is extremely responsive. I had some plumbing issues in my house and also I had a leak. Initially, they gave me an appointment for a week away but when I explained the leak, they immediately scheduled a service for much sooner. Jordan and his employees are kind and friendly, and their work quality is great.

Alison O.

8/18/2022

Needed an additional outlet under our kitchen sink. Done Rite was out her the next day and it was done quietly and quickly.

Petra L.

02/10/2023 12:00:00 SA

We developed a leak behind our washer and called Done Rite based on the Yelp reviews. Danny came to our aid and found the leak quickly and replaced our washer hoses. He was cheerful and very professional. We even got an email before he came with his picture so we could recognize him. Having a leak is never a pleasant experience but Danny at Done Rite helped to fix it quickly. I would definitely call him again.

Karena B.

04/11/2023 12:00:00 SA

My house is over 40 years old and the plumbing is old enough to start causing issues. We had a plumbing issue on the day before Easter. Couldn't get another plumber to come out before Monday. Done Rite was able to come out way faster.
Danny Sharp came out at an excellent time, heard what problems there were, heard the history, quickly found the cause, solved the issue, and talked with the head of the household about options for resolutions about the problems that come with old plumbing.
The head of my household used to do plumbing, but had to stop due to stuff that is caused by his age.
Danny Sharp impressed the head of the household a lot with his professionalism, knowledge, and courtesy. That means a lot in our family. He was also impressed with the reasonable bill.
Absolutely keeping the contact information for Done Rite for any future jobs needed!

Debbie M.

10/24/2021

Darryl was polite and courteous. I was happy with the wall sconce installation and the outlets that were repaired.

Christopher O.

6/17/2021

Our AC capacitor went bad on a hot day and they sent someone out within a couple of hours to fix it. Todd quickly determined the problem, fixed it and explained it.

Neil S.

10/11/2022 12:00:00 SA

The technician from Done Rite came to my house and quickly diagnosed my furnace problem as needing a replacement blower motor. The quote was less than half of what another HVAC company had quoted me earlier and they did not try to sell me a whole system for $20,000 like the other guys. The motor was quickly replaced and I was up and running. Done Rite is a good description!

Dalia T.

4/27/2022

While moving I blew an outlet which knocked 5 outlets and blew a fuse. I called Done Rite Services. They were able to work with my limited time available that same day! Technician was at my house within 30. He was done in 15 minutes. The price was reasonable for the last minute work. I recommend this place hands down.
Thank you for your great service

Barb S.

7/15/2023

A/C in our new home was not keeping up in late afternoon. Dustin at Done Right arrived promptly, came with all the gauges and thermometer to test the hvac unit. Was impressed with his knowledge of the unit, tested and fixed the problem. Seemed very knowledgeable, honest and charged a reasonable amount. Previous owners had blocked off some vents which he cleared. What a huge difference! We can already tell the unit is running much less while keeping the house much cooler. :) :) :)

Rebecca B.

4/27/2023

Great experience! I called them up for a variety of small electrical and plumbing jobs, and they were able to get someone over for an estimate promptly a day or two later. Todd Yarnes provided helpful, knowledgable information explaining things that I would need. The estimate arrived later that day and was reasonable, and I was able to call and schedule the service for the following week. I appreciated that I could pay by card over the phone and the efficient communication over email and text. I also appreciated they let you know when they are on the way and the name of the technician, their photo and bio. Darren Whaples was great. Him and an assistant arrived on time and were able to take care of a variety of things including fixing broken switches, installing a new ceiling fan, installing new flood lights out front, installing lights over my sink, and snaking a clogged shower drain. They ran into some funky electrical issues along the way but were able to resolve everything. Skilled and helpful people, will definitely hire again.

Yui G.

6/23/2022

Danny was our plumber. He was diligent and patient to help us solve the problems with water heater while other plumbers were unable to. We almost gave up ourself. :). He was able to fix our new water heater. He evens calls back to check if everything is ok the next day. Danny did not give up and try hard to help customers. We really appreciated him. We were able to sleep better after Danny's help.
Done rite is really lucky to have Danny as an employee.
I recommend done rite !!

David W.

5/23/2020

Very prompt to get back with me about checking out my ac for summer. Fastest time to get an appointment out of everyone I checked with and could do a Saturday. Explained everything going on with my system in detail and the price was great. No higher pressure sales just good info. and service.

Amber R.

06/02/2022 12:00:00 SA

We recently had a lot of electrical work done with Done Rite. This included four visits to our home and a TEP power shut off (permits required). Our experience with Todd and his co-workers was pleasant and Todd was very informative and took time to explain to us various aspects of our panels and sub panels. Our work included raising the mast on our roof to meet city codes, installing new sup panel, upgraded pool sub panel, and installing updated electric outlets/GFCI and grounding the electricity in several locations. There were a couple of hiccups as can be expected with so much work, but Todd was always available by phone and to come out in person to answer questions and remedy any concerns. The power shut off was seamless as Done Rite handles permits and scheduled with TEP. We are very pleased with their electrical service.

Kelly S.

01/12/2020 12:00:00 SA

I needed a sink fixed as it was clogged. Danny called me within the same day as when I started my plumber inquires and scheduled a time to come over! He was very pleasant and even called me prior to arriving to let me know he was on the way (which was much appreciated as I have dogs and wanted to put them away before his arrival). After looking at me sink, he was able to get the bottle cap for a travel sized shampoo bottle out of the pipes (whoops lol) and didn't even charge for the effort! After that, he also took a look at a couple of things that I'm working on, and discovered a few previously unknown situations (thank you danny!). I would definitely recommend them as they made it super easy and made it convenient for me, including coming over on a Sunday evening!

Peter T.

5/20/2021

Just had Darren service the unit. These guys are the best, so glad I got them. Nice to be cool in the Sonoran Desert! I like everything about how they operate. You should look for them if you need AC cooling.

James G B.

7/21/2022

I had an issue with my garage breaker which turned out to be a simple fix. Done Rite responded quickly and found the problem quickly too. I appreciate their fast response.

Jeff H.

06/07/2022 12:00:00 SA

Look no further, Done Right Services is the way to go for any AC needs. My AC unit went out Saturday, I called and Jordan was at my house within a couple hours. Jordan was able to get my AC working again. The next day my AC went out again, and Dustin was at my house within a couple hours. Unfortunately my AC unit reached the end of its life. Done Right was kind enough to send Dillon out with a portable unit as a loaner until my new unit arrives. Top notch response time and customer service. I will continue to use them for any repair and service needs. I am very grateful.

Michael S.

8/29/2022

After my initial review with a not so positive opinion about the problem with setting up an appointment, I was contacted by Done Rite. We set up an appointment with the modifications to the original estimate, and they sent out two very professional installers who did a great job installing two new sinks with new plumbing. The work was impeccable and we'll be looking to get more estimates for further work!

Lou C.

02/06/2023 12:00:00 SA

These guys are great.
I've used Dine Rite before and was happy then as well.
Just had Danny , the plumber over and was efficient, caring and just did great work.
Will definitely use again.

Ruben C.

6/16/2022

I highly recommend Done right services. I got lucky finding this place. Todd y. Was the technician we dealt with and his professionalism from estimate to completion shined throughout the entire process. He handled everything I needed and I needed everything done. No need to look for anybody else. Give them a call , you won't be sorry.

Lisa S.

11/03/2022 12:00:00 SA

These guys have come out twice to service the air conditioner for a house I rent out. They treated our business as a priority. When the AC goes out in the summer in Vail AZ, you want somebody who can get there quickly as I don't want roasted tenants! Prices were good, service was good and there was an online payment option...which I appreciated as I'm out of the area.

Wang Y.

10/04/2021 12:00:00 SA

Done right did an awesome job. Matt finally figure out the problem. They charge by the work, not by hour. 150 dollars get the job done.
Yay

Dianne H.

11/07/2021 12:00:00 SA

Awesome Service!

Called the owner on Sunday morning because of a major water line leak and they came by a couple hours later. Professional, very friendly and knowledgeable. The Plumber had all the right parts in his truck so no runs required to Home Depot. I can't thank you enough Matt! I will definitely be a return customer in the future.

Beau P.

07/05/2022 12:00:00 SA

I made a dumb wiring mistake and accidentally blew the breaker. I thought there may be more damage, so I called Done Rite. They quickly sent someone out, made a quick fix and said 'no charge'.
Looks like I found my new electrician

Parisa A.

10/18/2021

I had electrical issues at my house over the weekend and they were quick and responsive to my problems. I'm a realtor and was happy to have experienced their professionalism. Definitely a good resource for my real estate needs as well!

Jonathan I.

08/06/2023 12:00:00 SA

Incredibly knowledgeable and helpful with all my needs. Needed someone to replace/troubleshoot a faulty gfci switch. Dustin quickly assessed the problem and had it fixed in no time at all.

Sylvia S.

05/06/2021 12:00:00 SA

Dustin installed a bathroom fan and fixed a light switch for us. He was prompt, efficient, and friendly. We appreciated his patience with our many questions.
Scheduling was very easy and timely.
We will be using Done Rite in the future as needed.

Breanna P.

02/01/2020 12:00:00 SA

Used them for few changes in my bathroom. They installed a new shower head, faucet and toilet. It was amazing service and they were on time. They had great prices and the two men they sent out were super helpful and professional. Will be keeping them in mind for all my plumbing and electrical needs.

Mark L.

12/28/2022

Excellent, professional, great communication, reasonable rates. Took the pain out of a clogged pipe by the end of the day.

Missy H.

4/23/2023

We have an old house that was built by a man, who did things like no one else. As a result, every time we need to get something repaired, it's like a puzzle......nothing is ever easy. We had spent quite a lot with a plumber, trying to get our toilet working, with no luck. So I looked on line for some good reviews and decided to try Done Right. They sent one man out (he was so nice) and he said he was going to call out a different person, who was THE MAN, when it came to strange issues. That man came out a couple of hours later and he was able to get it working. The thing that impressed me was that there was no charge for the first man and the 2nd man, Danny Sharp was able to figure out the issue and charged me with a very reasonable fee. I waited a while to write this review to make sure the toilet continued to work.. ...so here I am.....it's been a couple of weeks and it's still great. Thank you Done Right and the fabulous Danny Sharp.

Mick M.

07/04/2023 12:00:00 SA

On a Saturday we noticed water dripping from the living room ceiling. We had been dealing with a leaky shower so we knew it was coming from the bathroom. Danny showed up an hour after we called Done Rite and he immediately discovered the problem. He was very knowledgeable and friendly and stopped the leak. We would highly recommend Done Rite and Danny.

Diane L.

12/08/2022 12:00:00 SA

We had a great experience in using Done Rite electrical. Jordan diagnosed the issue quickly and walked us through and additional problem we were having.
We certainly use them again. Thanks!!

K J.

1/13/2023

I haven't hired DONE RITE just yet, but they DID immediately respond to me when Yelp sent them a request that I was looking for a company to clean my dryer vent for my Tucson home. Cary messaged me right away stating his company did not perform this particular service, gave me a list of what services they do provide, and also recommended two dryer vent cleaning companies to me, one of which I hired: DUCTZ.

Spectacular customer service, even when they knew they weren't going to get the job; I will certainly call on them in the future for other needs around the house such as electrical.

Thumb's Up to GREAT CUSTOMER SERVICE! ME LIKES!!!

Heidi M.

7/25/2022

I had an excellent experience today with Done Rite Services. I needed AC repair as well as some plumbing help.

They answered their phones early (730AM). I was able to schedule same day repairs. Friendly staff that have great communication skills - hard to find these days:). Prices seem on par with competitors.

All and all a good experience. Will use them again when needed.

Kerry R.

05/02/2023 12:00:00 SA

This could be the second 5 star review I've left for this group. I am just so appreciative of their above and beyond customer service as well as their top notch work, in all areas. We have used Done Rite, for HVAC, electrical and plumbing. Top notch in all. I have recommended to several people in the area. Love these people!! You will not be sorry. 5 star reviews from all!! Of course!! Thanks again Done Rite!

Jason N.

7/13/2023

Contact was quick after messaging about an AC issue. They got us scheduled and kept us in the loop. We didn't end up needing their services, but I won't hesitate to reach out again with any HVAC issue.

Linda G.

12/10/2020 12:00:00 SA

Last month, Nov. 2020, I determined that it was time to replace my 23 year old gas furnace. A friend of mine referred me to Done Rite Services. Her AC died on her this summer, during the 110 degree week. Her son called Done Rite Services and they responded with a portable AC, ordered a new AC, and installed it all in a timely, friendly, and professional manner. My friend was so pleased with their service, she referred me to Done Rite Services.
I called their number and Todd returned my call within 15 min. I discussed briefly what I needed. He was able to dispatch a call to Dustin to meet me at my house that day. Dustin arrived within a half hour, wearing a mask, and was very friendly and professional. He asked me what I needed and then discussed equipment options and installation process. He walked my house, checking vents, air flow, electrical box, and the roof. Todd arrived with a mask, in addition, to also walk the project. Both of these gentleman were great to work with. Dustin provided me a detailed email proposal for the size and type of furnace in a timely manner. By the way, the price was very competitive. Once I approved it, we scheduled the installation date. Dustin arrived on time, removed the old furnace and installed the new furnace quickly and efficiently. He reviewed how to use the new digital thermostat and provided me the new equipment manual. He assured me that he would register the furnace for warranty information for me and he did. He emailed me the registered paperwork. I can only say how awesome it is to work with a company and its employees that provides excellent follow through, and friendly and professional service. The office staff is equally friendly and helpful in answering questions and getting answers. Great job Done Rite Services! I will refer business your way!
Thank you Dustin for all your hard work!

Re B.

04/10/2023 12:00:00 SA

We had a huge problem with our plumbing. All the potties, kitchen sink, washers, everything was not flowing out to the sewer. It was a nightmare.

We called Done Rite for immediate relief, which they provided by coming out and getting rid of the clog. But what we found out was our original plumbing clean outs (40 yrs old) were falling apart.

Danny Sharp, our plumber, figured out a better way to send the outflow to the sewer. It worked perfectly! Danny and his helper were polite, professional, skilled and on time. Plus the finish work and clean up was fantastic!

Danny will be our Go To Plumber forever.

Traci D.

9/25/2022

Super responsive company, they called me right back on a Sunday and got someone out quickly.
Danny was awesome super courteous and knowledgeable and explained everything to me. I would definitely Danny.

Amy M.

8/17/2019

Wow! Todd and Dustin were awesome! One of our breakers was going bad Thursday and I had called four other electricians...none of which returned my call. So when the power went out Saturday morning I called Done Rite Services. Todd and Dustin were able to come out and fix the breaker within a couple hours, and the price was very reasonable! We will definitely be calling Done Rite for our future electrical work! Super stoked to have found these guys!!! Thank you :)

Michael T.

7/22/2022

Out ac was broke called Jordan with done right services he had a crew at my house and had my ac fixed we couldn't thank them enough I highly recommend done right for all ac and heat plumbing and electrical needs
A+++++++++

Greg T.

8/18/2019

I had to have my 110v fuse box upgraded with a 220v wiring and wall outlet for a new air conditioner I bought. I live in an older home and I figured the job might be difficult. There is no crawl space and the slight opening between my floor and the next is blocked with boards all across the ceiling. A couple of companies declined the job. One accepted the job but never showed up. When I called Done Rite, Todd came to my place and accessed the situation. He assured me that he could do the job. When his crew came a couple of days later they had the difficulty I expected. But they stuck with it until they got the job done. With very little structural damage to my ceiling. And they were professional and courteous the entire time. It has been a week now and I have had no problems with the work they've done. When I need more electrical work done I won't hesitate to call Done Rite Services again.

Debra M.

07/02/2022 12:00:00 SA

After numerous quotes and inspections , I decided to contract with Done Rite for a new HVAC system on my 114 year old house, which never had a central air conditioning system, only evaporative cooling. I was a bit nervous about drilling holes though plaster and lath ceilings to accommodate new vents and returns. From start to finish , these guys were amazing! This was not a cookie cutter project and they handled it with ease. Big shout out to Marcos and Brandon, etc., and to Jordan for taking the time to explain and suggest a superb system for my home.
I also contracted for an electrical panel upgrade, which was also very labor intensive and multi pronged. Darren did an amazing job, wow!
I honestly can't say enough nice things about Done Rite. I will be using them for all my electrical, plumbing needs in the future and recommending them to friends, some who have already used their services and quite pleased with the results.
So happy to find them!

Katrina M.

10/31/2022

What an amazing experience and service we had with this company!! Tuesday evening we noticed our 26 year old water heater with several serious leaks. We scrambled to find someone who could come help us at 5:30pm. We have our daughter's wedding coming up this week and the first overnight guest was due to arrive the next day. Cary was so helpful on the phone telling us how to shut off the water going into the tank and start draining it and then Danny came out within the hour to give us an estimate and make sure the tank wouldn't leak overnight. Miraculously, he was also able to arrange for us to get a new tankless system installed the next day! Danny and Navaugh did a meticulous job installing the new system and got us back up and running with hot water in time for our first guest. We couldn't be more pleased with the prompt response and kind treatment we received. We felt they really bent over backwards to accommodate our urgent need due to the upcoming wedding.

Armand L.

2/16/2023

My wife and I begain to use your services earlier last year, and have been extremely pleased, with the quality of your work, your service charges and the extremely customer-oriented service people. Consequently, we were not surprised when Dustin Segura showed up at our door to give us an estimate on a toilet installation. Dustin was very professional
in his knowledge of what needed to be done and engaging in his super customer-oriented way. Keep up the great work in hiring these wonderful service personnel.
Armand and Carolyn LaPotin

Craig A.

08/05/2023 12:00:00 SA

My AC unit stopped working about 12:00 noon on Friday, which was one of our hottest days. I called Done Rite and by that evening it was repaired. They are a first class operation. They sent an e-mail with a picture and short bio of the tech that was going to repair my AC unit. So I knew exactly who was going to show up. The tech, Carlos was very professional, polite and friendly. He fixed the unit in a short time. The charge was very reasonable. I hope not to need an AC repair anytime soon, but when I do, I'll be calling Done Rite Services. I am super happy with them.

Thank you Done Rite for your great work!!!!

Rebecca P.

03/04/2023 12:00:00 SA

Our garbage disposal caused our kitchen sink to back up and fill with water. Done Rite Services came right away (on a weekend) and fixed the issue. Our service provider was friendly, prompt, and got the job done fast. Reasonably priced, especially for a weekend.

Don A.

04/04/2023 12:00:00 SA

We had Done Rite install a new water softener and it was done perfectly. They technicians were very timely, professional, neat, trustworthy and did an outstanding job. Totally exceeding my expectations. Got a Job Well Done!! Will definitely use them again.

Sam B.

12/06/2019 12:00:00 SA

Great service and great staff. They removed my old sink and toilet and replaced with great new ones. Highly recommended

Mike W.

03/01/2023 12:00:00 SA

Done Rite installed a Rinnai Tankless water heater and worked for two weeks and all of sudden getting various error codes. Marcos installed and did a fantastic job but the error codes stopped the Rinnai to quit working. He came out numerous times and finally found the problem and promptly got us a replacement unit. We now have hot water! Done Rite and Marcos lived up to Done Rite motto and want to thank him and entire staff for understanding my numerous calls to them! Thank You and will use them again on future projects.

William W.

2/24/2023

Installed mini split in new addition. They were friendly and did clean work. Also worked with me through some changes to improve layout and functionality of system. I had 5 companies come out for estimates and they gave me the best price. Highly recommend.

Melissa C.

01/07/2023 12:00:00 SA

Doing demo work in our bathroom, the 20+ year old shower valve broke upon removal, causing water to drip inside the wall. Our usual plumber doesn't have Saturday hours, so we contacted Done Rite. They were able to get a technician to us in under two hours.

We were impressed by...
- the professionalism of the triage/dispatch staff
- the texts informing us of our appointment time, the name and customer service rating for the technician, and a link that tracked the technician's ETA
- the prompt arrival of the technician
- the technician's professionalism in assessing and resolving the issue
- the reasonable price

We would not hesitate to use Done Rite for plumbing services again!

Cheri H.

4/18/2023

We have been using this company for three years. We have them come out every year and inspect our air/heat and when my MIL was here we had them also do her air/heat. Also when we remodeled the kitchen we switched over to gas for our stove and had Done Rite services put in a gas line. Personally I love the work Dustin does. We request him every time. He is honest and knows what he is doing. He works hard and I trust him. He is not only honest but has integrity. He is the reason I keep going with this company (the office staff is great too). Dustin's work I do not have to worry about or wonder if he is going to BS us like some other companies do. Done Right does it right. They are pleasant to call. They schedule you sooner than later and their workers are great. They send pictures of what they are doing and the values of the equipment. If you have any doubt and need heating,cooling or plumping you name it. Check this company. I'm a hard sell and I'm sold on done rite!
*disclaimer. I have not been paid for this review

Brigette G.

03/07/2022 12:00:00 SA

After getting many quotes for a new a/c and furnace we decided to go with Done Rite. They were very responsive with email questions and efficient with the installation. We are glad we chose this company for our new a/c.

Steve W.

1/20/2021

Several phone calls later.... I am still waiting for the water leak repair estimate via email. No, it is not in my spam mailbox. I do not know what is going on over there, but my time is finite, and please get your act together!

UPDATE:
Cary, the owner, has since reached out to me, and we scheduled an appointment with Dustin and his crew for the repair. They were prompt, courteous, and made the repair in good time. I like the fact that the office texted me a photos of who was coming before that person showed up on my doorstep.

We are happy with the end results, and despite the initial snafu, we are going to recommend Done Rite.

5-stars. Keep up the good work!

Ella P.

01/08/2023 12:00:00 SA

My microwave shorted out on a Saturday night and caused some down-the-line power outages. Darren came by the next morning and fixed it right up. I'm a first-time homeowner and still learning the ropes; Darren was patient and kind, and taught me what to look for/do first the next time! Great communication, quick response. Definitely keeping Done Rite at the top of my list.