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Dignity Plumbing

Dignity Plumbing

Plumbing Service
Surprise, AZ 85374

Description


Looking for an affordable plumber? Are you looking for a repairman and not a salesman? Then Dignity Plumbing is the business to call!! Dignity Plumbing is a licensed and bonded family owned business. Our goal is to be your go to neighborhood plumber!! We always offer free estimates and we can fix anything from simple repairs to a total remodel of your bathroom. Call us today to get set up and become part of the family.?

HISTORY


Welcome everyone My name is Estevan, owner and technician. I want to tell you a little about my experience. I've been in the industry for over 25 years providing service in the valley including commercial and residential plumbing. I've worked for several companies and decided to start my own plumbing business as the industry is forgetting the values of customer service and affordable pricing. I want to provide a great customer service experience and bring back the value of pricing the old fashioned way. Thank you and I look forward to serving your plumbing needs.

SERVICES


Reviews


Cristina G.
Cristina G.
12/19/2021
The owner was courteous and responsive from the moment I requested a quote. He set up a time for an estimate that would be convenient for me.  The plumber who came, Tony, was knowledgeable, personable, friendly and on time. Tony  gave us a very affordable estimate and worked quickly to finish the job- unclogging our sink and showing us how to properly clean the dishwasher that had had sitting water in it. This will now be our go-to company!

Byron R.
Byron R.
4/19/2021
This is an awesome company to do business with. Finding a contractor that is reliable, caring, and affordable is difficult. Estavan is honest and takes pride in his work. I cannot say enough of Dignity Plumbing!

Bryon Z.
Bryon Z.
12/10/2021 12:00:00 SA
Tony & Adam were awesome. On time - polite - knowledgeable and quick. No attempts to upsell or add on unnecessary work. Really happy I found them. Easiest recommendation ever.

Hall D.
Hall D.
1/13/2023
I had Dignity out to replace a leaking Hose Bib in front of the house. I contacted Jeremy through their website and he responded within an hour.  I explained what was going on and he said he can have a Tech out tomorrow, only I wouldn't be there.  So we scheduled for Friday at 4.
At 8am the Tech Pete called said he can make it out earlier due to a
Cancellation. We then agreed to meet at 12 noon. I was runnng late and called Pete to tell him I would be there at 1215, he gave me the Quote of 120$ over the phone,  I said go ahead and I'd pay him when I got there. 15 min later I pulled up. The new Hose bib was complete and installed.
Pete showed me what could be an issue later, gave me quotes to replace, but also recommended that if it's not leaking or causing issue, the I could wait without causing any damage. To which I opted for that. Christmas was 2 weeks ago and funds are low. Lol.  When time comes I'll. Have Dignity Plumbing out to sue the replacement.

Bryon Z.
Bryon Z.
12/10/2021 12:00:00 SA
Tony & Adam were awesome. On time - polite - knowledgeable and quick. No attempts to upsell or add on unnecessary work. Really happy I found them. Easiest recommendation ever.

Lyrker A.
Lyrker A.
12/08/2022 12:00:00 SA
If I could give a business 6 stars, I would give it to Dignity Plumbing. From the moment they answered the phone it was a great experience. The woman I spoke with was polite, professional, and seemed to understand exactly what I needed in just a couple of questions. To my surprise, she offered an appointment for the very next day to install two toilets. She gave me a window between 3 and 5 PM.

Jeremy arrived exactly at 3 and had the best vibes: A combination of professional and friendly that made him very easy to talk to. It was like working with a friend rather than a stranger. I showed him what needed doing and he gave me an estimate that was fair. He told me that his coworker Estevan was coming to help him do the install. Not 5 minutes later, Estevan rolled up and the guys got to work immediately.

They worked very efficiently despite the fact that the last person who put the toilets in did it wrong. They were able to install the new toilets in under an hour. Listening to them work, I could tell they were comfortable with each other and the work they were doing. Estevan has the best laugh.

When they finished, they walked me through what they did. Flushed both toilets in front of me so I could see they were working right. They also gave me some useful tips for other plumbing stuff I'm going to do on my own. I felt very comfortable chatting with both of them. They are very knowledgeable and friendly.

I will definitely be hiring Dignity again. I have a bathtub that needs some work and I know I can trust them to get it done.

Dee K.
Dee K.
5/21/2021
I was so happy with Dignity Plumbing the 1st time I used them a month ago was for a home purchase scope. I recently hired them again to do a few large projects in my new house. They came early, finished in one day, cleaned up nicely (no messy drywall anywhere! thank you) and did a GREAT job. Super fair pricing and quality work. What more can you ask for. I would HIGHLY recommend them.

Kristina K.
Kristina K.
9/24/2021
Jeremy did a great job at finding the problem to my bathtub spout & fixing it. I will absolutely be calling dignity for all my plumbing fixes. Thank you so much!

M M.
M M.
02/10/2023 12:00:00 SA
Gave me an exact price for the service I wanted. And gave me other choices, with exact prices.
Showed up on time. Clean work.
Explained about the warranty and why we should register the item with the manufacturer.
Charged the quoted price weather we paid cash or check or credit card (unlike others who added a fee for credit card).
We will use them again.

Ray M.
Ray M.
7/18/2021
Awesome service, great pricing, had a water heater that needed replacing and the had best prices around and did an amazing job and was impressed with the knowledge and how fast efficient the part owner was as he installed our unit. Pride he shown in his work and had no problem answering and other plumbing questions I had. Dignity Plumbing should be your first call! You can not deny the quality work that they do.

Martin R.
Martin R.
12/03/2021 12:00:00 SA
My first impression was my service tech was on time, was very pleasant, had a clean truck and was clean cut. I had a toilet installed.. Very reasonable price. Lowest bidder but also brought good quality service with it. I'd definitely recommend you call them for a bid on your next project.

Hall D.
Hall D.
1/13/2023
I had Dignity out to replace a leaking Hose Bib in front of the house. I contacted Jeremy through their website and he responded within an hour.  I explained what was going on and he said he can have a Tech out tomorrow, only I wouldn't be there.  So we scheduled for Friday at 4.
At 8am the Tech Pete called said he can make it out earlier due to a
Cancellation. We then agreed to meet at 12 noon. I was runnng late and called Pete to tell him I would be there at 1215, he gave me the Quote of 120$ over the phone,  I said go ahead and I'd pay him when I got there. 15 min later I pulled up. The new Hose bib was complete and installed.
Pete showed me what could be an issue later, gave me quotes to replace, but also recommended that if it's not leaking or causing issue, the I could wait without causing any damage. To which I opted for that. Christmas was 2 weeks ago and funds are low. Lol.  When time comes I'll. Have Dignity Plumbing out to sue the replacement.

Joyce H.
Joyce H.
3/17/2023
Today was not the first time I've used them, but I'll never use another plumber while living here. They're just the best and I trust them completely.

L L.
L L.
9/21/2021
When the OTHER larger plumbing company failed to show up and simply left me a voice mail that I did not get until the end of the day, I was quite annoyed. I waited on them, and they failed to text or email me or even attempt to call me again to let me know that they were NOT coming despite making an appointment to be at my house on said day within a four hour window. When I called them to check on their arrival status, I was told they left me a message....Well I didn't get that message!!! I was waiting on them. Maybe attempt to call me again, text me or email me?? The gal was upset with ME that I was upset with them!! She offer to reschedule and I absolutely declined!!

Instead, I looked at Yelp reviews. I decided that I would not work with a company so large that I didn't matter. They lost not only my current and future business, but my valuable Yelp review. Since I have over 500 reviews, obviously my reviews are real. I am not a friend or family member posting a review to build them up.

I called multiple plumbers. I wanted to get an idea of a price based on a couple maybe standard type repairs. I stated that I wasn't going to hold them to an exact amount, but I wanted an IDEA, a range, even if a larger range about cost. I was told by several that they would not give me a price RANGE as requested, but that they would come out and if I didn't like their price, I would only pay an $85.00 service charge. Ya, right, that is a great way to overprice me. If I don't accept your price I have to pay $85 and get someone else out?? By the time I do that, I might as well overpay YOUR ass for being here or pay the $85 and send you on your way for nothing.

I asked Dignity Plumbing for a range and they happily gave me a basic price quote and they did explain that something could be discovered that might change the cost. VERY FAIR, VERY REASONABLE!! That, my friends, is how a business should respond to a very reasonable question/request!! I was impressed already!!

SO... I then arranged an appointment with Dignity Plumbing. My call was answered swiftly and an appointment was available sooner than I was available! SCORE! We arranged my appointment for between 8:00 a.m. and 10:00 a.m. We were hoping it would be earlier than later, but more so hoping they would even show up after the last experience!! I got a text about 7:30 a.m. the morning of my appointment advising me that the plumber was on his way! SCORE! He showed up promptly at 8:00! SCORE!

He was professional, polite and took the time to chat for a bit before checking out our situation. He quickly provided a quote, and it was very acceptable to us so we agreed to go forward. The job was done RIGHT and it was not rushed!! We are extremely pleased with the work and I will be having all future plumbing needs taken care of by Dignity Plumbing!!!

I want to send a thank you to Dignity Plumbing for being honest, reliable, fairly priced and for a job (actually two jobs) well done!!!

Chris K.
Chris K.
9/27/2021
Super happy with the service. Technician was on time and very helpful. We will hire them again for future projects.

Todd M.
Todd M.
04/08/2021 12:00:00 SA
Definitely going to recommend these guys. Very good price compared to other quotes I received. Replaced my water heater, installed bathroom faucets, replaced my kitchen faucet, installed two toilets and installed a new water softener. Estevan and Jeremy where very professional, polite and walked me through everything that was done. Great Job!

Dee K.
Dee K.
5/21/2021
I was so happy with Dignity Plumbing the 1st time I used them a month ago was for a home purchase scope. I recently hired them again to do a few large projects in my new house. They came early, finished in one day, cleaned up nicely (no messy drywall anywhere! thank you) and did a GREAT job. Super fair pricing and quality work. What more can you ask for. I would HIGHLY recommend them.

L L.
L L.
9/21/2021
When the OTHER larger plumbing company failed to show up and simply left me a voice mail that I did not get until the end of the day, I was quite annoyed. I waited on them, and they failed to text or email me or even attempt to call me again to let me know that they were NOT coming despite making an appointment to be at my house on said day within a four hour window. When I called them to check on their arrival status, I was told they left me a message....Well I didn't get that message!!! I was waiting on them. Maybe attempt to call me again, text me or email me?? The gal was upset with ME that I was upset with them!! She offer to reschedule and I absolutely declined!!

Instead, I looked at Yelp reviews. I decided that I would not work with a company so large that I didn't matter. They lost not only my current and future business, but my valuable Yelp review. Since I have over 500 reviews, obviously my reviews are real. I am not a friend or family member posting a review to build them up.

I called multiple plumbers. I wanted to get an idea of a price based on a couple maybe standard type repairs. I stated that I wasn't going to hold them to an exact amount, but I wanted an IDEA, a range, even if a larger range about cost. I was told by several that they would not give me a price RANGE as requested, but that they would come out and if I didn't like their price, I would only pay an $85.00 service charge. Ya, right, that is a great way to overprice me. If I don't accept your price I have to pay $85 and get someone else out?? By the time I do that, I might as well overpay YOUR ass for being here or pay the $85 and send you on your way for nothing.

I asked Dignity Plumbing for a range and they happily gave me a basic price quote and they did explain that something could be discovered that might change the cost. VERY FAIR, VERY REASONABLE!! That, my friends, is how a business should respond to a very reasonable question/request!! I was impressed already!!

SO... I then arranged an appointment with Dignity Plumbing. My call was answered swiftly and an appointment was available sooner than I was available! SCORE! We arranged my appointment for between 8:00 a.m. and 10:00 a.m. We were hoping it would be earlier than later, but more so hoping they would even show up after the last experience!! I got a text about 7:30 a.m. the morning of my appointment advising me that the plumber was on his way! SCORE! He showed up promptly at 8:00! SCORE!

He was professional, polite and took the time to chat for a bit before checking out our situation. He quickly provided a quote, and it was very acceptable to us so we agreed to go forward. The job was done RIGHT and it was not rushed!! We are extremely pleased with the work and I will be having all future plumbing needs taken care of by Dignity Plumbing!!!

I want to send a thank you to Dignity Plumbing for being honest, reliable, fairly priced and for a job (actually two jobs) well done!!!

M M.
M M.
02/10/2023 12:00:00 SA
Gave me an exact price for the service I wanted. And gave me other choices, with exact prices.
Showed up on time. Clean work.
Explained about the warranty and why we should register the item with the manufacturer.
Charged the quoted price weather we paid cash or check or credit card (unlike others who added a fee for credit card).
We will use them again.

Martin R.
Martin R.
12/03/2021 12:00:00 SA
My first impression was my service tech was on time, was very pleasant, had a clean truck and was clean cut. I had a toilet installed.. Very reasonable price. Lowest bidder but also brought good quality service with it. I'd definitely recommend you call them for a bid on your next project.

Angel O.
Angel O.
11/15/2021
We are new to the area and it's always tough to find new, reliable businesses to have in your contacts. Look no further and contact Dignity today! Fast, affordable and so friendly! They reset a toilet for us and gave us a quote on a hot water heater. We will have them back to do more work for us.

RJ J.
RJ J.
05/03/2022 12:00:00 SA
Scheduled me for the very next day. Showed up on time and completed the job correctly. I would definitly recommend!

Scott W.
Scott W.
11/10/2021 12:00:00 SA
My wife and I have been remodeling our master bath. We got all the plumbing situated last weekend. This resulted in us having to turn off our water main numerous times. In doing so, our water main outside began leaking. It is original to our house and it was only a matter of time.

My wife reached out to Dignity Plumbing who has stellar reviews on Yelp. They responded right away and scheduled us the following day. We received numerous quotes and Dignity Plumbing had the lowest price.

They were prompt, courteous and extremely efficient and professional. They replaced the entire main outlet and included a brand new valve AND replaced the outdoor spigot on the same main. Very thankful Diginity Plumbing was able to respond so quickly! Highly recommended to all my fellow Yelp'ers!

Rainey P.
Rainey P.
7/17/2022
Fast efficient responsive. I had several quotes to have two toilets replaced. Dignity Plumbing was very competitive and I was able to book an appointment for the next day.(thanks to a cancellation). Jeremy arrived on time and was done in less than 2 hours. Very professional service and great work. I will definitely use them again.

Ana B.
Ana B.
11/10/2022 12:00:00 SA
Wonderful, awesome group of people. We had a main water leak and we called Dignity Plumbing. Estavan came over and gave us an estimate. Estevan is a very pleasant, friendly, easy-to-talk-to guy, answered all the questions we had and gave us an affordable estimate compared with other plumbers. The whole crew was very pleasant, very fast, and very efficient. If we could, we would give them 10 stars. The name Dignity says it all.

Chris K.
Chris K.
9/27/2021
Super happy with the service. Technician was on time and very helpful. We will hire them again for future projects.

Alyssa M.
Alyssa M.
01/07/2022 12:00:00 SA
I'm so pleased with efficiency and the service I was provided. I needed a new cartridge for my shower and it was replaced in an hour! Jeremy was very helpful and friendly. Not to mention the cost was affordable. I definitely recommend and would use them again.

Angel O.
Angel O.
11/15/2021
We are new to the area and it's always tough to find new, reliable businesses to have in your contacts. Look no further and contact Dignity today! Fast, affordable and so friendly! They reset a toilet for us and gave us a quote on a hot water heater. We will have them back to do more work for us.

Armando T.
Armando T.
2/24/2022
We were converting our stove from electric to gas. Estevan and his partner were hardworking and did good work. Double checked everything and we're knowledgeable about what they were doing. They responded very quick after sending a request for a quote. Estevan answered all my questions and convinced me after the first meeting to know I can hire them and trust them with something like this. I'd for sure hire them again in the future if I need them.

Ana B.
Ana B.
11/10/2022 12:00:00 SA
Wonderful, awesome group of people. We had a main water leak and we called Dignity Plumbing. Estavan came over and gave us an estimate. Estevan is a very pleasant, friendly, easy-to-talk-to guy, answered all the questions we had and gave us an affordable estimate compared with other plumbers. The whole crew was very pleasant, very fast, and very efficient. If we could, we would give them 10 stars. The name Dignity says it all.

Todd M.
Todd M.
04/08/2021 12:00:00 SA
Definitely going to recommend these guys. Very good price compared to other quotes I received. Replaced my water heater, installed bathroom faucets, replaced my kitchen faucet, installed two toilets and installed a new water softener. Estevan and Jeremy where very professional, polite and walked me through everything that was done. Great Job!

Lyrker A.
Lyrker A.
12/08/2022 12:00:00 SA
If I could give a business 6 stars, I would give it to Dignity Plumbing. From the moment they answered the phone it was a great experience. The woman I spoke with was polite, professional, and seemed to understand exactly what I needed in just a couple of questions. To my surprise, she offered an appointment for the very next day to install two toilets. She gave me a window between 3 and 5 PM.

Jeremy arrived exactly at 3 and had the best vibes: A combination of professional and friendly that made him very easy to talk to. It was like working with a friend rather than a stranger. I showed him what needed doing and he gave me an estimate that was fair. He told me that his coworker Estevan was coming to help him do the install. Not 5 minutes later, Estevan rolled up and the guys got to work immediately.

They worked very efficiently despite the fact that the last person who put the toilets in did it wrong. They were able to install the new toilets in under an hour. Listening to them work, I could tell they were comfortable with each other and the work they were doing. Estevan has the best laugh.

When they finished, they walked me through what they did. Flushed both toilets in front of me so I could see they were working right. They also gave me some useful tips for other plumbing stuff I'm going to do on my own. I felt very comfortable chatting with both of them. They are very knowledgeable and friendly.

I will definitely be hiring Dignity again. I have a bathtub that needs some work and I know I can trust them to get it done.

Kristina K.
Kristina K.
9/24/2021
Jeremy did a great job at finding the problem to my bathtub spout & fixing it. I will absolutely be calling dignity for all my plumbing fixes. Thank you so much!

Byron R.
Byron R.
4/19/2021
This is an awesome company to do business with. Finding a contractor that is reliable, caring, and affordable is difficult. Estavan is honest and takes pride in his work. I cannot say enough of Dignity Plumbing!

Cristina G.
Cristina G.
12/19/2021
The owner was courteous and responsive from the moment I requested a quote. He set up a time for an estimate that would be convenient for me.  The plumber who came, Tony, was knowledgeable, personable, friendly and on time. Tony  gave us a very affordable estimate and worked quickly to finish the job- unclogging our sink and showing us how to properly clean the dishwasher that had had sitting water in it. This will now be our go-to company!

Rainey P.
Rainey P.
7/17/2022
Fast efficient responsive. I had several quotes to have two toilets replaced. Dignity Plumbing was very competitive and I was able to book an appointment for the next day.(thanks to a cancellation). Jeremy arrived on time and was done in less than 2 hours. Very professional service and great work. I will definitely use them again.

Joyce H.
Joyce H.
3/17/2023
Today was not the first time I've used them, but I'll never use another plumber while living here. They're just the best and I trust them completely.

RJ J.
RJ J.
05/03/2022 12:00:00 SA
Scheduled me for the very next day. Showed up on time and completed the job correctly. I would definitly recommend!

Lucky T.
Lucky T.
2/21/2022
Efficient, prompt, honest and reasonable with their pricing is why I used this company after reading Yelp reviews here--and they proved themselves to be.  The plumber arrived on time and got to work immediately.
We needed a new water heater and, also, had a plumbing problem with one of the toilets that kept flushing and flushing driving me crazy all night.  But they figured out the problem fast and repaired it--thank goodness.  Now I can rest.
The water heater they chose and installed--and now there is hot water.  Our old one was past due to change out, so before water splashed all over my garage we had it changed out.  Worth the effort for sure, cause my hot water sometimes went kaput while showering a little too quickly.
Thanks, Dignity Plumbing, for all your efforts on our behalf.  Hopefully, we don't have a problem for awhile but, if we do, we will be calling you.

Armando T.
Armando T.
2/24/2022
We were converting our stove from electric to gas. Estevan and his partner were hardworking and did good work. Double checked everything and we're knowledgeable about what they were doing. They responded very quick after sending a request for a quote. Estevan answered all my questions and convinced me after the first meeting to know I can hire them and trust them with something like this. I'd for sure hire them again in the future if I need them.

Alyssa M.
Alyssa M.
01/07/2022 12:00:00 SA
I'm so pleased with efficiency and the service I was provided. I needed a new cartridge for my shower and it was replaced in an hour! Jeremy was very helpful and friendly. Not to mention the cost was affordable. I definitely recommend and would use them again.

Ray M.
Ray M.
7/18/2021
Awesome service, great pricing, had a water heater that needed replacing and the had best prices around and did an amazing job and was impressed with the knowledge and how fast efficient the part owner was as he installed our unit. Pride he shown in his work and had no problem answering and other plumbing questions I had. Dignity Plumbing should be your first call! You can not deny the quality work that they do.

Scott W.
Scott W.
11/10/2021 12:00:00 SA
My wife and I have been remodeling our master bath. We got all the plumbing situated last weekend. This resulted in us having to turn off our water main numerous times. In doing so, our water main outside began leaking. It is original to our house and it was only a matter of time.

My wife reached out to Dignity Plumbing who has stellar reviews on Yelp. They responded right away and scheduled us the following day. We received numerous quotes and Dignity Plumbing had the lowest price.

They were prompt, courteous and extremely efficient and professional. They replaced the entire main outlet and included a brand new valve AND replaced the outdoor spigot on the same main. Very thankful Diginity Plumbing was able to respond so quickly! Highly recommended to all my fellow Yelp'ers!

Lucky T.
Lucky T.
2/21/2022
Efficient, prompt, honest and reasonable with their pricing is why I used this company after reading Yelp reviews here--and they proved themselves to be.  The plumber arrived on time and got to work immediately.
We needed a new water heater and, also, had a plumbing problem with one of the toilets that kept flushing and flushing driving me crazy all night.  But they figured out the problem fast and repaired it--thank goodness.  Now I can rest.
The water heater they chose and installed--and now there is hot water.  Our old one was past due to change out, so before water splashed all over my garage we had it changed out.  Worth the effort for sure, cause my hot water sometimes went kaput while showering a little too quickly.
Thanks, Dignity Plumbing, for all your efforts on our behalf.  Hopefully, we don't have a problem for awhile but, if we do, we will be calling you.

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