Linda S.
01/12/2017 12:00:00 SA
I discovered a slow leak coming from the bottom of my old gas hot water heater (17 yrs old) that must have been running for weeks! I finally noticed it after the water travelled along the garage wall under a trailer to the garage door. I was desperate and concerned and really wanted it fixed as soon as possible.
I called Sears - they were scheduling a week or more out. This was the same for some other plumbers as well because it was just before the holidays - Thanksgiving - and they were busy.
I called Cole Plumbing and they came out the next day! They asked me for some basic information about the existing hot water heater - type, size, location, pipe and vent fittings, etc.- and also gave me some choices for replacement.
The next morning they arrived and brought the gas hot water heater I had chosen with them. They went to work - drained the old tank, shutoff water, removed old tank and disposed of it, installed new tank, plumbed the lines, added an extended pvc drain line with valve, turned on water and checked the operation / settings of the new tank. Total cost was $850!
This was a very fair price because it included the new gas hot water heater and install labor. I had priced the new tanks online and they varied between $500 and $700 alone! I wanted a new excellent quality hot water heater, gas, long warranty, plenty of gallons, etc.
I am very happy with my new gas hot water heater and with Cole Plumbing for the fantastic job they did - they were very professional, fair and fast!