Bethany C.
12/04/2022 12:00:00 SA
I have to give another shoutout to C. SLany Plumbing. I noticed my hot water heater was starting to leak. I knew this day was coming, and it finally arrived. Thankfully, not like some horror stories I've heard, where the hot water heater floods the garage, but I reached out to Chris on Saturday afternoon to see if he could come replace it sometime during the week. Of course, this was the week of Thanksgiving, too.
Chris responded right away. I was so impressed that he keeps pictures on file for such occasions as this. He pulled up my file and said he wasn't comfortable waiting until the workweek due to the way my hot water heater was set up. Waiting another day could cause tremendous headache, expense and problems. He said, I'll email you a quote and if that's satisfactory, I will be out first thing Sunday morning. WOW! I certainly didn't expect him to do that.
I agreed on the quote, and he was here at 8:30 am. By midmorning I had a brand new water heater. Thanks to his thoughtfulness, concern, hard work, and dedication, what could have been a nightmare was avoided. Thanks again, C. Slany Plumbing! You rock!