Bambu Cleaning

Found this company on a Yelp search. I requested a quote online and they responded quickly with a quote and available dates. We scheduled a walk through before the actual cleaning date so they could see everything and we could go over specifics.
The Mother-Daughter team are very nice and friendly. They were interested in all the things and specific wants I was looking for to made sure I would be satisfied.
On the actual clean date they were very punctual and professional. I was not home at the time but I felt comfortable letting them in through the garage from the app on my phone and disarming the alarm so they could come in. They let me know when they were done and left the house locked up.
The service itself was good. We did have a discussion about a couple of missed assignments and personal points that needed to be addressed on the next visit. But that was expected because it was their first time servicing my home. But overall I was pleased with the job and very pleased with communication and professional approach to the job and to the things I was unhappy with.

I will be see them on a biweekly schedule. I highly recommend you give them a spot if you are in need of cleaning service.

I needed a quick clean before having guests from out of town, and so happy I chose Bambu Cleaning! They were quick to respond to my request and were able to accommodate a quick turnaround. Their attention to detail while cleaning is superb, and I'm looking forward to having them on a regular basis.

Booked a terminal clean for 1pm. I appreciated the quick response on yelp to booking the date and time I needed. Team of three arrived on day of service at 1:15pm, Yohana as the leader was very friendly and explained what would be cleaned. They worked as a team on each room. One team member was heard sighing constantly, we ignored it as perhaps they were having a bad day. On walk thru at end of job, residue still present in showers, dust bunnies in the high corners of the ceilings, and their mop left dust bunnies on the floor. Feedback provided to Yohana, she stated she would take care of it and recommended draino for the showers and let another team member know about the dust bunnies to fix. The next day, we opened the bathroom drawers and found a large amount of water inside which came pouring out into the bottom cabinet and onto the floors. The other drawer was not cleaned at all (see attached pictures). Water was also found underneath the kitchen sink and left the impression this was done intentionally perhaps by the person who was sighing constantly and seemed annoyed to be there. There were minimal items at the house given it was a terminal clean, making it difficult to clean up the water in a fast manner. I thought the refrigerator was to be cleaned since it was a terminal clean but this did not occur - this could have been a miscommunication. I contacted Yohana immediately to verbalize my frustration as now the drawer was warped from the water being present all night. She apologized profusely, stated she was training team members during my visit and she would provide the feedback as well as issued a partial refund of my money. I appreciated her willingness to take the feedback and issue a partial refund but will not use her services again.

Very nice people. But I've literally never had such a terrible cleaning job. Used a spray bottle and dirty mop for floors? Did not move one piece of furniture. I had a full dustpan after I swept the kitchen alone after they left.