Description
Authentic Plumbing : Family owned and operated. Licensed bonded and insured. 10% off for seniors and all first responders.
SERVICES
Emergency Services, Bathtub & Shower Repair, Drain Cleaning, Faucet Repair, Garbage Disposal Repair, Sump Pump Repair, Pipe Repair, Sink Installation, Toilet Installation, Water Filter Services, Water Heater Installation, Drain Installation, Faucet Installation, Garbage Disposal Installation, Sump Pump Installation, Pipe Installation, Sewer Services, Sink Repair, Toilet Repair, Water Heater Repair, ,
Reviews
Eddie was prompt, polite, and very respectful of the property.
Got the job done quickly and did a good job on the clean up
Tory A.
03/03/2022 12:00:00 SA
Got stuck in a situation we needed a plumber ASAP. Eddie was very fast to respond to our request but also showed up and completed the work in a timely manner. Highly recommend this company as I have used many different ones over the years and think I found the one I'll stick to!
Eddie provided us with prompt, courteous and professional service. He set up our faucets and everything looks and runs great.
Highly recommend.
Eddie answered my first call and was able to come out that afternoon (despite my repairs not being urgent). He was very professional and did excellent work. His pricing was lower than a few other quotes that I received and he was able to complete the work that same day. He even charged less than originally quoted because one of the items ended up being an easier fix than he anticipated. In a time that is hard to find quality, responsive, honest, reliable trades, Eddie was all of that and at a great price. I will not hesitate to use him again. Highly recommended.
Ron R.
05/06/2023 12:00:00 SA
We called around to look for somebody to help hook up our gas line to our outdoor barbecue grill. After calling a couple of places and striking out I got a hold of Authentic plumbing. The dispatcher wasn't initially a 100% sure if they did it but told me that the plumber would call me back to let me know. A few minutes later the plumber, Eddie called back and was friendly and set up a time the next day to come look at the project and give me a quote. He came the next day in the timeframe he said he would, gave me the estimate. He didn't have the part on him but said he can come the next day and get the Job done. He came in the next day and got the job done. Super responsive and professional. Was very happy with the job done.
Nothing like having your hot water heater go out; cold showers suck. Reviews do help businesses and customers find quality. Looking on yelp I saw a number of plumbers with good reviews. I wrote a couple down for my husband to call, he called Authentic and Eddie answered right away. With in a couple of hours after calling Eddie came by and couple hours after that we had a new hot water heater installed. Eddie was meticulous with his work. Definitely will use him again when we need a qualified plumber.
I called numerous times and within a couple of weeks no one ever got back to me. Terrible customer service. Don't bother.
Rachel B.
08/05/2022 12:00:00 SA
Had emergency flooding and had to turn off all water to our house. They were able to come out within 2 hours of calling. Within 10 minutes of being here, Eddie was able to diagnose the problem and recommend the best solution for us. We are so thankful for this company and to Eddie for being so helpful and friendly.
Rana B.
06/07/2022 12:00:00 SA
Eddie is excellent! He knew what needs to be done and completed it on time. My Master shower works great! Very respectful and left my home exactly the way he found it. He had a big trash bag with him and left no garbage behind.
Eddie installed a new water heater in a rental home we own. He was professional, neat, and reasonable in price.
I would definitely recommend Authentic Plumbing for your needs.
Eddie Castillo was an absolutely professional that I'd welcome him back into my home and recommend him to you
I found him timely, He worked and kept the area very clean. He continued to test his repair beyond what i would have done. I also felt he was priced well and i didn't feel over charged
Jean B.
08/06/2022 12:00:00 SA
This young man, Eddie Castillo, owner and operator of Authentic Plumbing, is a consummate professional, he was so hard working, his workmanship is absolutely the best. Eddie put in a soft water system for us. We couldn't ask for more. He cleaned up after each day of work and believe me, it wasn't the easiest job to do. But I would recommend him and his company with no qualms whatsoever. He is very even keeled and takes things as they come at him and maintains completely. By the way, we just met him when he did the work for us.
I called Eddie in the evening about a shower that had a bad valve and could not turn off. He instructed me to turn off the water to the home and showed up right away the next morning. He wears shoe protectors and a was very efficient and professional, also calling ahead. I highly recommend.
Andreina P.
08/07/2023 12:00:00 SA
Authentic in their mission. Responsive, excellent service, and affordable pricing. Thank you!
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