American Home Water & Air

I have had only positive experiences with the folks who have come out to service my AC unit. They are easy to work with to schedule an appointment, communicate well and are super friendly.

After moving into a new place, we needed to have someone come check out our air conditioner to see what shape it was in and make recommendations with summer fast approaching. American Home Water and Air makes it easy since you can request a quote on yelp. A few messages later and an appointment was scheduled for a check up, priced at 79.95.

I got a text that the technician Joe was on the way and a tracker to make sure we were ready. They also send a photo of your technician so you know it's them. Love it!

Joe was so friendly and explained things so they made sense without being condescending. He was fast, efficient and helpful. Joe diagnosed our unit and provided us with an estimate for the items he recommended replacing, plus a copy of the things he tested and the results.

Since the visit was in the middle of the coronavirus outbreak, Joe came equipped with a mask and gloves and kept his distance when he had to come inside briefly to adjust our thermostat and check out another question we had regarding our vents. After that he spent time with our unit on the roof and wrapped up the visit.

I would definitely recommend American Home Water and Air for your AC needs. We will definitely be using them for ours! Thanks AHWA!

Had a couple delays due to heat circumstances beyond AHWA's control, Samantha took care of the resheduling which wasn't an issue (service v. an a/c repair). Joseph arrived first thing in morning with mask and social distancing. Check both units which he stated were ok due to the age, made a few recommendation to get a little more out of the units. Price was what was quoted, no fluff, send pics of everything performed outside and inside. We have found a new service company for our aged units. Thanks Samantha and Joseph!

Amazing customer service! Our technician Higi was so kind, informative, and honest about what we needed done with our RO system. Would highly recommend this company!

Had trouble getting together on some timing issues. They did them resolved but I had already found another company. I have no problems with using them in the future.

Nothing but good things to say on both the plumbing and HVAC front so far. I got a water softener and the big blue. And they do my HVAC maintenance. They've been responsive on all our needs, even if for quick advice over the phone. Last tech who was here, Leo, was friendly and informative.

I called for an inspection to my Trane AC unit as required per warranty policy.
The office replied promptly and a technician was dispatched the same day. He showed up punctually, was friendly and very professional. The inspection was conducted, everything was fine ok and I signed up for the annual service agreement.
I thought the service was very professional and reasonably priced.

Was not going to arrived during 1pm-5pm. Called at 4pm but reception states he would make it out till after 5:30pm. It would have been nice to be told about sooner.

Scheduled an appointment to have my a/c looked at. Joe showed up on time and was able to get my a/c back up and running within an hour. Very clean and professional company. Very responsive too. Would highly recommend

Very responsive and knowledgeable.  I set up a plan with them to service my four HVAC units twice a year.  Xavier and Tobin techs came by and serviced all units.  They were very personable and walked me through the entire process.  I'm glad I found American Home Water & Air on Yelp.

I shopped around before going with this place and really glad I did.

When my AC went out and needed replaced I really didn't know what to expect since I'm a first time home owner. My introduction to shopping for a AC started with a very cringey experience with getting a quote and sales pitch from Parker & Sons. Dealing with them felt like trying to buy a new car from a bunch of charlatans trying to be flashy and rip you off with nonsense graphs, overpriced estimates but with tons of discounts to try and make you feel like you're saving money and totally wasting my time with more flashy sales pitch talking without actually every being informative. I could tell that company spent way too much on their advertising and knew all the tricks to fool people into overspending. This happened a few times shopping around for sure.

When i got an estimate from here it was definitely no nonsense and straight to the point. It was informative, no flashyness and no wasting my time with complicated sales pitches, I was so used to sales pitches that I actually called in to see if 'that was it?'. I haven't done my research but it definitely felt like a family business instead of a chain corporate machine that I was getting tired of dealing with. They were also incredibly affordable, everything in the estimate was laid out simply, i called a few times to ask questions because I actually was expecting i needed to request specially for things like a thermostat and grill, something everywhere else used these as add ons. I was corrected that these are all things included in every estimate no matter what and was still surprised by the price not changing because of it.

Anyways that was a really positive experience. They got me on schedule in 2 days for a new AC unit, didn't even request a deposit, and had it all done in about 6 hours. Even scheduling was easy, lady just took my number told me a time and we hung up, my brain was so used to having to over complicate things because all these other businesses kinda had me on the defense haha.

So yeah, i recommend =)

Had to call American Home Air and water again, this time for the A/C that continually trips the breaker. The tech thought to check the breaker box instead of just the AC and figured out the unit maxed 60amps while the breaker trips at 40amps. This unit throws that breaker all summer long and finally after five years someone figured out why! This is a terrific company: honest, fairly priced, and they hire clever people.

Our ac went out during the heat wave in Phoenix.  They came out that night and got it running.  The ac is really old and we knew it needed replaced.  We got a quote right away, they answered all my questions and was able to schedule us right away.  The crew showed up on time and were professional.  Very happy with the whole process

We've used this company 3 times in the past 6 or so years. Let me tell you, each time they are honest, reliable and amazing to work with. I wouldn't go anywhere else, they are really fantastic to work with. So good that each time we needed their services, I had to write a review about it. Shout out to Louis who took care of our R/O system.

I had used this company before for water softeners and 5 stage water purifiers and HVAC issues at my old house when this company's owner were old and I was very happy with them until today where a guy comes in for installation of 6 stage RO system.
This is after they cancelled on me 4 days back for unknown reason.
I recieve the guy outside(named Rich) and ask him are you ok with dogs and if not i can leave her at the back yard. He said he loves dogs and its fine if she stays.

In the meantime I was talking to Michelle(front desk of this company) where this guy did not bring the black color faucet i wanted.
So she said she will have it temporary installed and then later someone would come in and change the color. I agreed.
When i went to tell this guy that you can go ahead with the installation he said put your dog outside in the backyard or i will call some numbers/insurance company or what not in the rude way.
I was like sure i can but you have to tell me. Why are you being so rude and he continued so I asked him to leave and cancel the installation.

He calls Michelle infront of me and says he asked me twice to place my dog in the backyard and i did not. That boiled my blood. I asked Rich to leave ASAP.

I am not calling this company again ever. Not to forget the owners have changed. This company used to be very good, and the guys who have come in the past were good too. But not now lately.

Lastly i told the truth to Michelle when Rich left and she said they have to follow some protocols and bullshit and I could not take it anymore and i hang up. Instead of listening and trying to make things work she is blaming on me. Nopes sorry.

Do not call this company again and save time and energy please.

Excellent experience with this company! In the last two weeks we got a new mini split ac unit and a tankless water heater.  Shout out to Vernon for managing our AC project.  I had to pivot a few times during the estimate phase and he was very flexible and accommodating to our needs.  He made sure the end result was exactly what we wanted.  Also the water technicians were excellent and addressed a few other issues we did not know about while they were here.  Thanks guys!

Very Friendly and helpful staff!  I was researching how to clean A/C Drain Line and found very useful information on AHWA Website.  I had a few questions and called the listed telephone # not knowing the business was in AZ while I was in FL.  Rather than just telling me to call a FL Co.  AHWA took a concerned interested in my particular issue and took the time and effort to render valuable insight to assist someone thousands of miles away.  The helpful action by AHWA demonstrates a business that valves high customer service.

Just had new A/C and heating units put in and ducts cleaned. Excellent employees, workmanship and pricing. I have been using them for years for service on my old units and have never been disappointed. Employees are polite and well trained. I highly recommend this company. I originally started with them years ago because of their 5 star rating by a lot of reviewers.

How complimentary can you be about a company without it looking like a fake or paid review??!! I have been so impressed with this company and I have tried three other places before trying American Home Water and Air. Most homeowners are at such a disadvantage dealing with an A/C company because of lack of knowledge of the product (plus having to climb onto a roof if you really wanted to be involved-as if it that would help!). However, AHW has great  and knowledgeable people and operate very openly with pics and read outs of the various components that you can actually check out online. I had to eventually get a new unit and I had them over to give me a quote. I was also in the process of getting a new roof (does everything go bad at once!!) and they worked with the roof people to get all the work coordinated. AND what was even better was that the final bill was lower than the quote!!! Unheard of!! Plus the fellows that put in the unit were not only efficient but personable as well. AND I have to give kudos to the office staff as well, especially Mary Ann, who was great to work with as far as financing and the work schedule. I can't believe putting in an A/C unit (which is such a major purchase) along with the stress of the new roof could have gone so stress free. Super job, super company!! My highest recommendation (and they are sending a tech out after it has been running awhile to make sure everything is working properly)!!!

We had Tim Scott come by our home to check our AC and he was great! Would recommend and use this company again!

Seven years ago AHWS installed our softener and Big Blue unit. We have maintained this system through them, with yearly check ups and all necessary and required maintenance. Our last system service was in Jan 2023. This morning 4-12-23, at an unknown time their plastic filter split/burst. It proceeded to spray water at a high pressure, un regulated with no fail safes for hours while we slept.  Our whole house flooded in the night.

We contacted them immediately (while juggling insurance etc...) and when a technician finally came he stated We have no way of knowing this will happen.  We understand that accidents can happen, and that products can fail beyond a one year warranty. However if a plastic filter is capable of causing that much damage American home water services should have knowledge like A) Recommend product replacement dates B) Integrity inspections C) Emergency cut offs or regulators that are installed at the time of the units installation. They were in charge of this system from day one and let this happen. If they did not inspect our products throughly, they are not inspecting yours.

If unit splitting happend to us it will happen to ANYONE with a big blue filter. Even those that did maintenance regularly.

I'm currently in the middle of a easily $200,000k plus water damage insurance claim. My family and I will now have to stay in a hotel because my house is now uninhabitable.  They also charged me for the removal of their product that ruined my home.

Had an issue with our water softener system including a leak.  It was time to replace the whole thing!  Decided to go with American Home Water & Air.

They were prompt and attentive from the moment I requested quotes from companies.  Jose came out to look at the project and was timely, professional and detailed.  Once we decided to run with American Home, the office quickly called to get us on the schedule which was the following week.

Higi and Ian arrived on time, worked very hard and executed a very clean and professional install.  They had respect for our home and for us as home owners.  Everything went according to plan, Higi spent as much time as we needed to review his work, train us on proper procedures and made sure we were comfortable with everything.

Definitely very comfortable recommending this company.  We have found our plumbing and air company for the foreseeable future!

I wanted to post a review to express how happy I am with the AC replacement that was done today by these guys! . Extremely professional. All friendly to me and my dogs.
I have 2 units in this house, and I am posting a couple comparisons of the work that was done 2 summers ago by another company in the valley.  The new unit and lines were all replaced and sealed! (I'll show in pics!). I wish I had pictures of the attic, to show those differences. This company fully replaced EVERYTHING in my attic with the furnace, they rehung some ducts to properly lower them from the roof (which I can imagine in the SUMMER in Arizona, ducts that run close to roof will absolutely lower energy efficiency!) Replaced thermostats with WiFi thermostats and made sure I was connected! Replaced air intake vents! Laid tarp clothes before ANY work was started!  

I am absolutely impressed with this company and would highly recommend them to anyone looking for AC work!

We purchased an Alkaline RO system from American Home Water & Air back in 2020. The system has worked really well for us and we haven't had any issues with the equipment.

We had the annual service performed today. Higi came out for the service and he was AWESOME! Very professional, kind and knowledgeable. There were ZERO sales tactics or pressure. The whole appointment was easy, quick and we would 100% recommend American Home Water and Air (and especially Higi)

Side note: Getting ahold of the main office with questions and to schedule appointments has always been easy. Their communication is fantastic and they keep you updated about the appointment and when the technician is on the way out. All around excellent service!

I would like to give 100+ stars to AHWA, because our AC unit stopped working and it was 100+ degrees outside! With indoor temps steadily approaching outdoor temps (Seriously I don't know how people lived in AZ before AC was invented) and it being late in the evening our options were limited.

We got our water softener from AHWA and it was a smooth and easy process. The water softener is a few years old and still working great. I remembered them from this previous experience and knew they also worked on AC units. The website states Because emergencies don't just happen during business hours, we're  available for 24-hour Air conditioning repair. Give us a call, no matter  the time of day or night, and we'll schedule a technician for you as  soon as possible. YES!

I called the number on the website and was soon on the phone with a customer service agent.  We were then connected with the on call repair person Joe. After a few questions about our AC problem he said he'd be there within 1-3 hours. I got text notifications on when he was heading out and there's also a link to click on so you can track how close your repair person is to your house. I thought that was a nice little perk that comes with their service.

The repair was luckily a fairly straightforward fix. About an hour or so later we had cold air again! It was running a nice n' frosty 58 degrees right from the vent when we tested it with a thermometer out of curiosity. Our AC unit is running fantastic now by replacing a part and adding refrigerant.

As for Covid precautions, I appreciated that our AC repair person wore a mask and used proper social distancing. The service is as professional as it gets.

Many thanks and much gratitude for this valuable 24/7 service! I'm so glad that American Home Water and Air is there for you no matter what time or day it is.

I'm AC stopped working at 8:30pm in the summer and it has been pouring rain outside. By 10:00pm the same day my AC was fixed.

Would recommend this place to everyone in the valley!

Called for service, told me my job was too big and because I am not a VIP they can't help me. They were not rude or unkind during our communication and my request for service was within the next 30 days, not emergently . They may have other polices for emergent jobs.

The owner commenting that my review reflects my feelings being hurt is silly. My experience was a 1, that is all.

We had a new pair of AC units with matching furnaces installed mid March 2021. This was after waiting weeks past the expected install date for the units to arrive with little update unless I called. While this was a bit understandable due to the world events at the time, it is now August 2021 and we are still waiting for our system to be 1) inspected after the 2 week waiting period and our thermostats to be installed. We have cooling and the new units cool really well but our system needed a modification for the heat to function. We were initially told a few weeks and things would be complete. Again, I understand parts taking some time, but the company has simply sucked at responding to phone calls or calling back with updates when requested. I had to call 3 times over 2 weeks recently to learn of the latest delay on our thermostats after being told I would get a call back the same day. The price and initial customer service were good; but the follow-up and ability to complete the job have been lacking. I will update if our system is ever completed.

On 4/1/2022 Xavier Tobin came out to perform a spring Maintenance checkup. As with the first time, I was very impressed with his professionalism and positive attitude. He walked me through what he would be doing and went ahead and changed the air filter without hesitation. He was very personable and great to talk to! I really appreciated the level of detail he provided to me in addition to images via email. In addition, I like to give kudos to office staff Jen, and Kelly for coordinating and communicating the time and dates. Love doing business with American Home Water & Air as they make it a seamless process to do business with.

They gave me the best rate which is $500 less than all other competitors for the exact same services. The technician provided very detailed info while installing the water heater. And taught me how to maintenance it every year.

I requested quote on Yelp and and whomever replies through Yelp is great but the technician they sent to out Friday to check the system and see what was needed was very confusing to the point of frustrating. Monday I reached out stating I haven't received a quote and today Tuesday still no quote.  Unfortunately I can't hire a company based on how quick they reply to the Yelp messages. 4 days later They stated they could not find a tank my size, if I find one they will instal and if not they could insta a 40 gallon tank (it won't fit in the space but the tech that came out took no measurements what so ever) and when I asked for quote they said it's a verbal /not written quote. So the tech wants to do work he didn't measure for and. I thing in writing? Highly unconventional unless they are just contractors picked up from the corner of a hardware store. Very suspicious.

Tim came twice to fix our AC. He is very professional and knowledgeable. I highly recommend him.

I have used this company several times over the past couple of years and have always been very pleased with the employees who have come to do the work and also with the telephone contacts in the office ... always polite and responsive ... particularly like the text so I can track when the technician will arrive ..  the work that each employee performs has always been of a high quality ... recently worked with Jose and Higi for a plumbing issue ... terrific men ... on time with arrival and very professional ... great company ...

I was very disappointed that they promised an install and then didnt bother to check inventory in the week I sweated with no ac. Checked to confirm everything still on and was told yes, only to receive a call one day before install that ac was not in stock and they would update me in 2 weeks. I called another company and had install done the next day. I will not be using American Home Water and Air ever again.

Like any responsible homeowner I get my AC unit inspected yearly. However, to my surprise my air stopped blowing cold this morning and Joseph was at my house in under two hours.

Not only was my mind blown (but now my AC blows cold) at the speed in which he got the problem fixed but let me know what happened without being condescending and while adhering to COVID standards.

Y'all rule and saved me on a hot summer day.

Our water heater was about 12 years old and started to not work properly, so I had time to get some quotes. I contacted American Home Water through Yelp and they were prompt with a response. Had a person out in a few days. I had also researched water heaters and the general consensus is that there are 3 brands that are considered top of the line, the 2 top ones are Bradford White and AO Smith, and the third is Rheems.  American Home Water has Bradford White. They quoted me the price out the door and that is exactly what I was charged. No hidden fees. They scheduled the installation, the installer was on-time and friendly, seemed to take pride in his job. I would recommend this company.

Our water softener sprung a leak. With its age I was thinking of a new system. Brandon found the speaking hose break. Easily fixed. However I chose to get a whole new system. His honesty is unfortunately rare, but so appreciated. Watching him work was a joy to this old Doctor and Airline Pilot. Careful and very thorough. COVID care too. Brandon & Brenda are a credit to their company.

They originally installed both my units 4 years ago. They did a great job, had them back out recently for a tune up and the tech was very nice, I signed up for the 2-visit yearly plan which was a great deal. The tech noticed our thermostat they installed wasn't functioning properly and they replaced it.

My 22 year old water heater took stopped working the week of Christmas. I contacted AHW&A via Yelp message & phone the next day, and they cane ASAP with very competitive prices for new water heater and install, plus removal of old water heater. 10 days later I called after hours, as my new water heater was again not producing hot water. A tech and his apprentice were out first thing the next morning, and fixed the issue. I will say, their after hours answering service could use better customer service skills (they were very rude), but understand they are a 3rd party hired by AHW&A and have nothing to do with them. Overall, very happy with responsiveness, competitive pricing, and level of service from AHW&A.

These guys did a great job. I was pretty disheartened after a competitor left me high-and-dry for a water softener and RO install, not even bothering to call to tell me he wouldn't be able to make the appointment. So, I called to see if they could squeeze me in at late notice. About an hour later, they had me booked for the following day!

Once on-site, they arrived in masks and were quick to get started. I was good to go in about two-hours.

I'll just add the majority of the players in this industry are a step above used-car salespeople, at least from what I experienced. These guys were total pros in comparison. Thanks!

Well, after 20 years it was time to replace my old water softener. I referenced Yelp to find the right company. That Company was American Home, Water & Air. I was not disappointed. The office staff was friendly and had me in the schedule right away. Before they arrived, I received a text saying that they were on the way. Not only that, but I was given the service persons name and photo. The notification even allowed me to track his vehicle. Fidel arrived right on schedule and wore his mask the entire visit. I appreciated that. I am a stickler for jobs being perfect. Fidel did just that. In about an hour I had my new water softener perfectly, cleanly and professionally installed. The only con was that there was no secure way to pay with my card. I had to give all my card info to the Technician. A machine might be more secure. American Home, Water & Air gets an A+ from me. It's nice to find a company that you completely trust. I will use them again for any water conditioner or AC needs. Thanks folks!

Excellent and professional service! I hired the company to replace my water heater. Jorge arrived on time and did just in 1.5 hours.

I didn't notice until I went to leave 5 stars this company is full of 5 star reviews and inI my humble opinion they're well deserved.  Darrell is the man also great guy great attitude.

We had American home water and air out to our house twice within two weeks for separate situations and I cannot remember the first technicians name but Leo was our second technician. Both of our unrelated situations were air condition emergency situations, and both times they we're here within just a few hours, these guys were totally professional knew exactly what they were looking for and immediately fix the problems, also there price point was amazing in both instances, we will call them every time if or when we ever have another situation.

THANK YOU ALL!!

Better than expected outcome for water heater replacement.  Priced right and done correctly. Thanks,

After calling several vendors about a water softener and R/O system, I decided to go with Am Home Water & Air because they answered their phone, and Tom Atkinson, one of the owners, came out personally to give me a quote. He did not try to upsell anything, and his price was competitive. The equip includes a 5 yr full parts & labor warranty. His installers showed up on time, and left the place clean and tidy.

I highly recommend them for any of your Water treatment needs.

Recently moved into a new home that did not have a water softener system in place. I found this company via Yelp and response time and install time were incredible.

They came and went over options with me (putting water softener in the garage or outside) and there was no pressure to make a decision right away. I had a water softener installed at my previous house as well several years ago and it was much more expensive, so I was happy with the price that I was quoted. Discussed it with my wife and we went forward with the install. I was surprised to get an install n the same week as the quote. The tech arrived on time and did a great job. The install is clean looking and I look forward to cleaner clothes, dishes, and humans!

I had noticed a unusual noise coming from the main air return (we have 2 returns). This noise could not be heard in the 2nd return and could faintly be heard in the attic where the blower was. Tim spent about 1.5 hours in our attic between 12:30 pm and 2:00 pm in Phoenix AZ. Tim heard the noise but could not localize what was causing it. He checked the motor and it's bearings and they were fine. He also checked each blade on the fan and none were loose. He showed me a video of the fan and shaft spinning with no wobble or out of balance issues. Tim assured me the noise was not something terminal which was my biggest concern. We agreed I should monitor the issue and if no changes bring this up when they do the annual service when things cool off. After we moved in to our home we had a 2 zone cooling system put in as a single zone did not do the proper heating and cooling for both floors. We discussed our cooling challenges and possible back pressure issues with the 2 zones. Tim suggested that installing a Honeywell device to address back pressure might not resolve the noise issue but would assure that the motor would not be harmed by 2 much back pressure decreasing it's life. The cost of Tim's services was $80.00 the diagnosis fee which I thought was extremely reasonable and is why I use AHWA.

We are happy with the water softener installed by American home water & air. they sent a text when the technician on his way also included the technician's photo let you know who is coming to your house , this is so cool. And my technician Jorge he is friendly and professional, we will definitely recommend to families and friends !!!

I have had a system with American for 5 years and was happy with the service, until this last time. The tech, Max, wa a nice guy who obviously is new at the job and bumbled around like it. He had no idea about the cost of service (and I think we were overcharged as we had our own filters for the RO) and he did a nice job changing the tank. Works great. But when i asked him if he was checking the water softener in the garage, he looked baffled. Every other tech came out and checked it before without being asked. He noticed there was a leak and had to make the 10th phone call to see what to do. I was told that the system was not their reponsibility and it was cost $750. UNREAL. I BOUGHT AND PAID CASH FOR THIS SYSTEM FROM AMERICAN. Then I was told that they would give me the name of the company to call, Thane. I knew then I would never hear back, and of course I haven't. Very disappointed and disgusted.

STAY AWAY!!!!! THEY FLOODED MY KITCHEN AND DID NOT TAKE RESPONSIBILITY!!

Their tech Jorge Mora tried to troubleshoot a faucet hookup. Our issue was low water pressure with an electrical faucet. After he left, then faucet massively leaked. I was not home when it happened and my kitchen flooded.

Field supervisor Fidel Sanchez came promptly, took several pictures, told me they did not cause the leak and they could not work on it.

Our custom cabinets under and on both sides of the sink are soaked. Water got below the cabinets so to avoid mold issues we are going to need to tear out 5-year old custom cabinets. Our wood floor is soaked, warped, and the varnish is destroyed.

I spoke with their headquarters and they are loyal to the first tech Jorge Mora who said he did not touch the area that is leaking.

BEFORE AMERICAN HOME WATER & AIR: the water pressure of my kitchen faucet was low.

AFTER AMERICAN HOME WATER & AIR: my kitchen faucet has a massive and active leak. My kitchen flooded. My wood floors are destroyed. My custom cabinets are ruined and need to be completely replaced.

After the appointment with Fidel, I called the American Home & Water HQ one more time to give them the chance to do the right thing. They did not do that. The issue here is about more than incompetent field reps.

STAY AWAY!!!

For fun, Jorge Mora's brilliant recommendation to fix my kitchen sink faucet water pressure was to replace the GFI outlet under my sink with a normal outlet. If anyone reading this review knows anything about electricity and water, you know how ridiculous that recommendation is. We have had multiple bad experiences with untrained or undertrained American Home Water & Air field reps.

STAY AWAY.

Now...off to find a company that can repair the leak, a company that can rip out the ruined custom cabinets, a company that can make new cabinets, and a company that can replace my ruined hardwood floors.

Needed an RO water filter installed. Their rates are highly competitive and the service is top notch. I definitely recommend this business.

This is our go to company. We have only had to use them for maintenance but they've been on time, professional and knowledgeable. The only downside is they do try to upsell, but aren't super pushy about it.

Called during 4th of July and their technician Trey came out quickly and helped fix the ac unit. He was quick and very efficient with his work. Made sure there were no other issues.

My 84 year old mother's heater stopped working. An appointment was scheduled quickly and Technician George was very professional, knowledgeable and kind to my mom. Very satisfied, highly recommended.

We had them give us a quote for a new HVAC system and serge protector for the unit.  Price was reasonable.  Everyone we dealt with was professional and explained everything as we went along with the process.  We also had them drain our water heater.  We are very pleased with the company and will continue to go to them for our air and water needs.  Thank you so much for everything.

Great service! We are new to the area and were referred to AHWA by a friend. We couldn't be more satisfied. Great communication with their office manager, very pleasant and professional. Two separate service calls, one for a hvac regular service and one to install a new Samsung heat exchanger. Both crews showed up on time and stayed within their quote, as well as being approachable and knowledgeable in their trade. No question we will use AHWA again should the need arise. Two thumbs up!

We had them come out to do a duct cleaning and one of the techs noticed there was rust in our duct, turns out our coil was rusted through.  We got new a/c systems installed. They were great!

Overall very pleased with the level of service I receive from AHWA. They had replaced both units roughly 4-5 years ago and I have had maintenance plans since installation.

Most recently I would like to thank Xavier on his recent visit to our home. He by far has been the most professional, kind, sincere and respectful person that has come for preventive maintenance. Super kind and truly sincere.

Huge thank you Xavier T. for your visit. While it was something minor in nature to check our system, you took the time, care and super wonderful with me and my family (especially consideration for my infant sleeping in a nearby room).

We are very happy with American Home Water & Air. Their offering for a home water softener and reverse osmosis systems were much more affordable thank other companies. We've now used them for three years, and their service, response times, and value continue to impress. We'd highly recommend this company.

Our water had a leak and I called multiple companies and AHWA was terrific. Fantastic and prompt service and great communication. The price was great as well.  The key element was multiple companies said they could not replace the heater without doing a bunch of EXTRA costly work. AHWA did it timely professionally and no additional surprises. I highly recommend this company

Pretty prompt in service. Was at home within 2hrs or so. Was wearing mask  gloves and shoe cover. However the mask was sliding off. I would recommend provide a mask for them so that they stay safe and the customers as well. Explained very well what was the issue and what he had to do. However, he didn't inform me before he started the work. He forgot to do it he mentioned.  He made sure the AC is working fine before leaving. Overall good experience will definitely recommend them.

After 20 plus years with our AC, we decide to replace it and contacted several contractors in March. We decided to go with AHWA not only because of the price but also because of the detail contained in their cost estimate. Mack put it together and he became our point person on getting follow-up questions answered. We were able to schedule a tentative installation date for late April after some concern about the Trane system not being readily available because of manufacture production issues in Texas. Was able to get updates from Mack during this time, although he could have reached out to us more.

We got a confirmation call from Mary Ann of the office staff a week before installation date indicating the equipment was in. Got a txt from Nick A. on installation day indicating they were on their way. Nick and the crew followed covid protocols, were very professional, and completed installation, testing, clean up, as well as adding an additional air return all in one day.  Was given a run through on the new thermostat and answers to any remaining questions I had.

AHWA also helped with compiling data on the AC system needed for completing an application for a rebate from our Utility company.

It's now June and temperatures are soaring. Glad we got it done before.

Highly recommend AHWA.

I reside in Avondale, AZ.

Great work replacing my PRV valve Gerardo and Omar!  Thank you. Fast, professional service.

I live in Phoenix and my air conditioner broke down over the weekend. As you can imagine, when it's 110 degrees outside the house heats up fairly quick when the A/C doesn't work. I called around to about a dozen different places and none of them were able to make it out the same day. American Home Water & Air was very responsive and had someone out to my house in less than 2 hours.

Mac, the service technician who fixed my air conditioner, was amazing! Friendly, understanding, and explained everything step by step.

I definitely didn't plan on spending $341 over the weekend, but it was money well spent when you consider how quick, friendly, and efficient they were. Not to mention, they had to replace a part which contributed to that price.

Long story short: give these guys a try. You won't regret it!

This used to be a very good company, I had them install a water Softner one of their best.  Now years later they seem to forget about customer service and so far are terrible.   I've been trying to get help with the softener and it's been over a month!!!   I do not recommend this company!!!

Technician Brandon was very informative and professional. He let us know about some products we could opt for as we had concerns about allergens in our home and was not pushy or salesy at all.
The company was spot on in communication about confirmation and appointment times.

Thank you American Home & Brandon.
Service: AC maintenance

Had a great experience with them helping us with our AC issues in the hot summer. They keep you updated along the way, our technician went out of his way to go pick up parts, also the office is extremely helpful, communicated with you, the technician and the overall project. I would definitely recommend this company due to their professionalism and quality work.

Fantastic job!  Thank you Gerardo!  My soft water system seemed loud when I woke up and heard it regenerating...but he was able to check it out run thru the cycles with me and ensure all the noises I heard are normal.   Thank you!  Best customer service and knowledgeable employees!

Jared showed up even before the 4 hour window started.  That was a good thing.  Upon arrival, Jared, in a very professional manner, proceed to to check with me to see exactly what service I wanted or expected. After going over the details, he proceeded to take a quick tour of the house to locate the 3 thermostats and return vents. Jared immediately proceeded to perform his heating system maintenance and safety inspection.  In approximately 30-45 min., Jared informed me he had completed his inspection and proceeded with a full report of what he had done and the results to include numerous pictures of the heating system components. Jared assured me the system was in good condition and should work well this winter.  Jared was extremely professional, through and well groomed, presenting a good image for his company.  American Home Water & Air by far outperformed any HVAC company I have ever used.  This will now be my new go-to for future HVAC issues or needs.  If the rest of the techs are anything like Jared, then you won't be disappointed!

Called them again! This time to re-install my water softener. And again, they did a great job. Fast, honest, clean, and cheap. My technician was Isaias Angel Jr (Junior). He came and did an excellent job with installing the water softener and plumbing. I can't say enough good things about this company. They are my go-to.

American Home had great customer service and Michelle, the sales rep, answered all the questions I had about their systems. Higi, the technician, was very professional and installed the systems in a few hours.

All their prices are on the website. Michelle also sent me an estimate before any work began.

Here's my final cost break down:

Pre-Run Iceline Sleeve: $45

Drill Granite or Quartz for RO install.: $100

Faucet Upgrade Level 3 (I went with the 888 in brushed nickel) : $85

56K PRESIDENT WATER SOFTENER: $1,895

BIG BLUE WATER FILTER: $350

6 STAGE ALKALINE REVERSE OSMOSIS: $675

The total, parts and labor, was $3150.

They came out and replaced a water softener and then on the same day they replaced a water heater which I was very thankful for. That was last year and this year they came out and changed the filter to the water softener. I really like this company they are reliable and very reasonable in cost. The guy that came to my house is very professional and knowledgeable, and I appreciate that.

I sent a request for their services and they replied that they didn't have that time available. I didn't ask for a specific time and let them know that and they never replied back. Guess they have too much business so if you are looking for an AC company, I would maybe try elsewhere.  They did respond quickly though so i'll give them a lukewarm 3 star rating.

We have used American Home Water & Air for a new hot water heater install, reverse osmosis install, and soft water install. We also use them for annual a/c check ups. Wonderful company and very professional.

We needed a water softener replaced and asked around for quotes. They responded quickly and were one of the more reasonable quotes. We were scheduled for the next week and even got a notification when the technician was on his way so we could track it. He worked for a while out there and explained the system to us at the end. It was a good visit from Gerardo and he wore a mask and made us feel taken care of. They are quick to respond online as well which is an added bonus. Good company and would recommend to anyone.

I needed a plumber to replace a worn-out hot water tank. I threw it out on Yelp and found a few folks that responded with different prices and what they intended to do for me. Well, I found American Plumbing satisfied what I needed and gave a very competitive quote. They replaced both hot and cold water lines to the tank, the pan that it sits on, and of course, a new Bradford water tank.

Daniel, the service technician, did a great job and arrived early for my appointment. He knew what he was doing and was a well-trained installer; he cleaned up very well after he installed the new tank. He also went over the warranty and was very friendly

I am pleased with the work and new tank. I would use them again, and I would recommend American Plumbing for your plumbing and HVAC needs.

George was great, he fixed the problem and let me know what I need to do to maintain the AC in the future. I should be able to prevent leaks in the future.

I didn't want to be upsold, and I wasn't. I've had shady repairment come in and mess with my unit and mess it up. I can't deal with that in the summer heat. Rest assured they're honorable people here with American Home Water and Air.

We had an issue with our heater blowing out cold air. This company was super responsive with getting us scheduled. We weren't in a hurry but it was nice that they did a same day visit! The tech was honest and no gimmicks. He didn't BS us on what we need to get fixed. He located the issue and fixed it. We didn't pay an arm and a leg either!!

I will definitely use them again and we have them coming back for AC tune up once it's warmer out.

From the friendly folks I talked with over the phone to schedule appts. and Joe Smith who provided my in home estimate to remove and replace my complete HVAC system to Sean Lapre and his install crew, this was truly a professional experience. Put this alongside their top rated Trane equipment with a price that easily beat the competition and how can you go wrong? I would highly recommend.