Description
plumbing contractor, emergency service
SERVICES
Bathtub & Shower Installat…, Bathtub & Shower Repair, Faucet Repair, Pipe Installation, Sink Installation, Toilet Installation, Water Filter Services, Water Heater Repair, Faucet Installation , Emergency Services, Garbage Disposal Repair, Pipe Repair, Sink Repair, Toilet Repair, Water Heater Installation, ,
Reviews
Josh S.
05/12/2021 12:00:00 SA
We had an issue with our well pump, so we called RHD. They came out and we were called and told we needed a new well pump. I told him I would think about it and call him back after I had someone else also look at it. I called him back and he said it was fixed, just needed primed. Great! I go to see the work and see my outside valve had been cut and capped, without me knowing. 6 weeks later we get a price gouging bill and no answer on why they cut my outside hose access.
Dina the CEO emailed and said we offer great customer service! The people were nice, but the job was not.
If you want friendly fine; I want a job well done also and they failed to do that.
RHD installed some new plumbing items at our home. From the customer service rep to the plumber, we enjoyed super friendly and professional service. The bill was fair and reasonable. 5***** from start to finish. We will call again next time we need plumbing work. I recommend this company!
We knew that our water heater was on its last leg but weren't completely prepared for what was to come when it bit the dust. We had to turn off the main water supply to the whole house due to the shutoff valves not budging, thus we had standing water in the room where it resides.
Thankfully when I called RHD, they were able to come out the next day and replace it and he put in new shutoff valves where needed.
The service guy was super nice and answered all of my questions!
I never know who's the right company to call but had seen an RHD vehicle in my neighborhood right around that time so I figured I'd give them a call. So happy that I did! I would use them again if needed and highly recommend them!
Thanks RHD!
This company is great! The employees seem very happy working for the new owners and it shows in their work. The plumbers that worked on my home were timely and informative. The people on the phone were professional and courteous. Very happy with my new bathroom fixtures and will definitely be recommending this company to our friends and family for their plumbing needs.
So I got a call late that the pilot light was out at my ex's house. When I got over to the house I quickly found out that the old water heater had corroded on the bottom and was leaking pretty heavily into the basement. Called the plumber right away. Got a lot of a suggestions to use these guys from other people in the area. Thank God I did so. Initially we were going to just put the same water heater in. After the first one was hooked up, it was not venting properly out of the chimney. Apparently the chimney in this old house is compromised :(. So he called me and explain to me what was going on not only did we install a different style that vents out the side of the house, I wasn't charge for the first day and he came back the next day to finish the job properly. I couldn't be more thankful to these guys for all the hard work they put in and their patience and diligence. Of course the new style that we put in with slightly more expensive but it could've been 100 times worse. I would recommend these guys to anyone and Craig was the tech. He was knowledgeable, kind, and had an excellent attitude and I will be using them as my plumbers now and into the future. Thanks for everything RHD Plumbing Inc. you have a lifelong customer!
Deborah D.
09/09/2021 12:00:00 SA
Excellent work. Prompt, quality company. I highly recommend!! Deborah
Trying to overcharge at $300 an hr to run new gas line 6ft and put two Hoses under new kitchen sink to connect. Still trying to negotiate final price but Business Owner is unwilling to budge. Original quote was almost $1,900 through our contractor but that was because more work was going to be done by the plumber. However my husband and I ended up doing everything except connecting new sink and running new gas line from its old spot to the new spot 6ft away. Very disappointed with service and hoping Business Owner will refine the bill to be for the services that were actually done and not what was discussed originally.
Carl S.
04/08/2022 12:00:00 SA
RHD Plumbing worked in conjunction with KG Stevens during our countertop installation. Both companies were very professional and the finished project was exceptional. Highly recommend both companies.
Excellent service and job, but the rest of the experience left much to be desired. Sent a invoice after more than a month with a PAST DUE and labor charges for 3.5 hours of work, which was actually 1 hour of work. They corrected it to 1.5 hours, but the whole experience with the charges disappointed after nice work the team actually did .
Chad L.
04/08/2023 12:00:00 SA
They are friendly and professional, but you need to stay on top of the details. Shower was installed badly, but they came back out to fix/reposition the shower. They did install the wrong shower, but it was close to the same style as our other shower. They almost installed the wrong bar faucet, but I stayed on top of it so they installed the right one. It almost seemed like an annoyance when getting them to double check the shower fixtures, but the correct ones got installed. This was just my experience.
Katie W.
05/11/2021 12:00:00 SA
We've used RHD for multiple projects at our house, both big and small (anything from a full bathroom addition to a dishwasher install). They are able to schedule quickly and always show up promptly. Their employees are always polite and helpful with any questions we have. Will always use RHD for our plumbing needs!
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