Tioga Plumbing, Electric & Glass

We had a great experience with Tioga. They came to give a quote on replacing some light fixtures and fans and performed the work the same day. The price was very reasonable and the installers, Michael and Seth were very careful, efficient and professional.

We will use them again for our next round of upgrades!

If I ever need an electrician I will call Tioga. For an upfront, honest and fair price quoted, I found out what the problem was and various recommendations on how I can resolve.

He waited for me to return from an errand and was very knowledgeable and professional.  For once I knew I had found an angel of a company who I trust to be totally transparent and not price gouge me!  So glad to know you are in my area!

Honest and reliable company.

We called Tioga to help my elderly mom sort out her complicated electricity issues. She had already hired another company to do several hundreds of dollars of work in her home; to no prevail.

We were concerned that maybe another company would take advantage of her again and flew in from New York to help her get a solution. A rep from Tioga came to her house and gave us an honest and comprehensive outline of what the issue was. He also proposed solutions at different price points that would resolve her ongoing electrical issues. I can tell you confidently, Tioga is an honest and reliable company with fair pricing and reasonable assessments of electrical issues.

We are so grateful for their help and glad to know we have a new relationship with an honest, safe and reliable electrician for our projects.

Fantastic family business that cares about their customers. Solid people with solid results!

I had Tioga out to my house a few months back to do some plumbing.  They we're great!

I needed some electrical work done.  They were supposed to come on Thursday to give me a bid.  The tech got caught up in a job that took longer than expected so I got pushed to Friday.  Friday morning came and went.  I called and was told that due to on demand scheduling they would be out to see me later in the afternoon.  

So at almost 2 pm on Friday afternoon, I got the call that the tech was on his way.  I voiced my frustration to the lady but she gave my the company line that this was on-demand scheduling and I was free to go about my day and they would gladly give me a 30-minute advanced notice.

I obviously don't understand how on-demand scheduling works but I am ok with that.  From my perspective,  as a customer that was supposed to be helped on Thursday, I should have been helped first thing Friday morning.

We called on Monday for an appointment for them to come out and unclog drain in our bathroom. They asked which day and time would be good and we said Thursday morning. They gave us a window of 11am to 1pm. Never a call to us during this time. Called them two times and said they were on an emergency and we were next in line. And she was just going to call me. Yeah right. Never heard from them again. Called again at 4:30 and said they were still on emergency and had never tried to call us. Terrible customer service. And what do they have, one plumber? We got there name from Home Advisors. Never again. I only had one day off this week and wasted it for nothing. Still can't use bathroom.

Called these guys to connect a gas dryer and, possibly, recess the gas valve. What I got was an explanation of how complicated it would be, reasons why they couldn't do certain things, etc and a $650 quote. Just to connect it and not modify it would be $300 or more.
A local plumber just left and did everything I asked for $125 in 45 minutes. I was so happy I tipped $25 more. Tioga is clearly out to stick it to their customers with outrageous prices.

Do not use this company. They are gouging prices. I found a plumber who would just repair my water heater.

They tried to charge $3000 dollars and came with a water heater thinking I would finance it. Absolutely not!

I am super impressed by Sy and his outstanding customer service. I had a service issue and I'm happy to tell you that he went above and beyond to insure my complete satisfaction with the glass replacement of my front door. When I placed the initial call early Friday morning, they were able to slide me into the schedule and secure the door so there was at least peace of mind and when they couldn't get back when they said, Sy personally called me and made things right.

I'm thoroughly impressed!!! Thank you Sy! You're a stand up guy!!

Great people.  Honest and caring.  They found out there problem was not my plumbing but my neighbor over watering.  They investigated all of this and didn't even charge me!!!!  I can't believe I found people who know what actual customer service is!!!!  I will Definitely be using and recommend them .

These guys were fantastic! We had an issue with water temperature in just one faucet in the house. They scheduled us quickly, showed up on time, and were super friendly. They got us taken care of promptly, couldn't recommend them enough!