Speake's Plumbing

We have been a client of this company for over ten years.
During a service call I mentioned we were having trouble getting hot water to the kitchen sink; it took a long time to turn hot.  The plumber recommended that we order a circulation pump which Speake's would install along with leak sensors.  

After nearly $1,000 we have warm water; either hot or cold.  When my wife called to ask for assistance we were told the work was not under warranty as we bought the circulation pump from another source - as Speake's requested.  Travis also went on a long yarn about how equipment made in China was not really dependable.  What a pile!

Great lawn fertilizer - but not good service.  We plan to upgrade our water heaters to tankless soon and will be using another plumber.  Speake's lost another long - standing customer because there service has gone downhill!

Great guy, great job and a great price. Doesn't get any better than that.
Will call again if I need a great plumber.

All these 5 star reviews look pretty fake. I called them to look for a slab leak at my house and they were not only rude and arrogant, they were the highest price I found. I don't think so!!!

I was referred to Speake's plumbing from a sheetrock guy. They showed up on time, replaced 5 bathroom faucets with new valves/water lines and a toilet within 4 hours. They were professional, courteous, and, reasonable,  fast. I highly recommend them.

Thomas came out and fixed my leak fast! Friendly and professional-will use them again!

I had a problem with the main line from the backside of the house.  Several plumbers had come over the years and had done a temporary fix.  I called Speake's because of their 5 star rating.  Two very nice young men came out and went under the house.  They snaked three places from the roof and two clean out valves in the front.  All clear and all cheaper than the price quoted by the last plumber for just ONE pipe on the roof.  
These guys rock!  They knew their stuff.  Only problem is that I can't adopt them.  But, I now have my forever plumbers.

I had a plumber scheduled that cancelled out on me even though I scheduled a week ago. I called this company and they were here within an hour. It turned out to be a difficult job and the two plumbers were excellent. They completed the task and cleaned up and very professional. Would highly recommend!

365 Million Years Ago
Early Devonian

Western Coast of Gondwanaland

Biting Insect Bay

July 18th

11:15am

(Slightly After Brunch)

It was at this most August point in Earth's history that the first amphibious creatures to evolve reached out with their stubby, scaly paws, and with deliberate steps, crawled out of the water and into the glorious sun.  No longer confined to the reeking pools of the fetid swamps, they were now free!  Free to roam the banks of slippery mud and begin their dominion of this new, uncharted world!  They were the pioneers of the new future, a new world order that would span the millennia.

And it was about three whole seconds later that they realized what a colossal #$@&!@ mistake they had made.

The problem was quite simple.  Land, by definition, was not water.  Land was here, under their feet, but the water was now inconveniently over there, and the further into the land you went, the more distant the water became.  And since water remained essential to staying not-dead, this meant that the more involved you became with land, the more work you had to perform in order to get water.

For the first amphibians, this meant hoofing it over miles of jungle, dodging 8-foot cockroaches and whatever other nightmares mother nature had just cooked up, all for the simple sake of getting a drink and live to see another day of roach-dodging.  Worse still, having kids required more water and an extended honeymoon at any one of a million watering holes that quickly became known as Predator Heaven or  Prey Hell (today known as Club Med).  

For millions of years, this was de rigueur for all the life that walked or crawled or slithered on this earth.

It was a serious bummer.

Then, around 245 MYA, the dinosaurs appeared.  These newer models were special because of their revolutionary approach to the egg.  Instead of dumping an egg in water and praying for the best as the roaches charged, these guys encapsulated the water INSIDE the shell of the egg.  Mothers around the world were free to fire at will as they pleased, the nearest pond and its minions of death be damned.

It was the world's first attempt at plumbing.

Sadly, it was about the most successful nature was able to devise until homo sapiens appeared.  It was the Romans who most famously tackled the problem of moving water from where it was to where people wanted it to be - mainly, in their bathtubs.  Because nature had forgotten about body odor during the leap to land, too.  

It wasn't long before the Romans invented indoor plumbing and health spas proliferated across the world of the ancients like Starbucks hitting virgin territory.  For the first time, life did not have to bust its hump for a dip in lavender bubbles and a good loofah scrub.

Unfortunately, the new technology was entirely based on pipes made out of lead, and the history of plumbing pretty much went downhill from that point on.

Perhaps it was an affectation of the lead coursing happily through their veins, but humanity bought into the whole indoor plumbing concept and added to it exponentially.  Baths became showers, showers became multi-headed, holes over the inlaw's room became toilets, and we all completely forgot how the whole thing worked.  

As the opportunities for profit grew in this ecological niche, a new breed of specialists with low-hanging jeans quickly evolved to pick up the slack and make a quick buck.  And many of them made more than just a quick buck or two.  For the unwary ex-amphibian caught in the clutches of a wrench-wielding roach named Bob, a $2 leak in a shower could easily become a $15K home-improvement odyssey through the depths of hell.  And as quickly as the damage was done, Bob and his ilk would scurry back into the underbrush to hide under logs and leaf litter to await the next sucker to call out for a water heater installation.

Ever since, it's been a hard job to sort out the roaches from the saints.

Happily, Speake's is one of the few saints on the block.  And what miracles they perform!  They arrive, when they say they will arrive.  Their arrival window can be as little as 2 hours.  They know what they're doing, and do it very quickly.  They are very free and open with advice and options, but don't push a hard sell.  And they go the extra mile to make sure everything is done right.

My parents had a leak in their shower.  $15K was the estimate to rip it out & replace.  But Speake's diagnosed a potential seal leak over the phone and talked them through the fix.  About $50 and some elbow grease was all they needed.  They did it themselves & hired Speake's to install a set of water heaters.  On that basis, we had Speake's install our new heater.  It wasn't cheap, but they used quality materials you don't get from Home Depot.  Better yet, they installed a catch-pan for the water and the release pipe (which went through the wall), gratis.  Speake's gets my highest recommendation

Simply put - Speake's is the only plumber/plumbing service I will ever use.  I have 3 rentals and 1 personal property and they have done excellent work on all of them.  As previous reveiws have stated - they are fair and honest, above reproach.  I had to use an emergency plumber on a Saturday night one time, they tried to sell me on a 3k job.  I waited til Monday, Speake's ran a camera - fixed it for good - $300.....I have passed thme onto my frieds and all have had similar postive experiences.  If you live in the Garland/Richardson/Plano/EastDallas/LakeHighlands area-ish - use Speake's....

Speake's has been out twice to repair and install: toilets, valves, trim et al. They have expertly rectified shoddy work by previous journeyman plumbers. I trust them completely as they consistently execute with best practices.
On time, knowledgeable, polite, expert and above all professional. The top 1% of home service providers absolutely.

On time, knowledgeable, friendly, professional plumbers. And here I was thinking that was an extinct breed. These guys are the best.

I got a recommendation from a friend for Speakes Plumbing. I was very pleased with their service and will definitely recommend them. Thank you Travis and company.

Long story short,  my AC went out, guys were replacing it and the pipes needed to be blown out in the tub their machine didn't have enough pressure so I had to call a plumber they came in short notice which is awesome, they charged a LOT less for the first hour than any plumbers I  called and they worked well with me and the AC crew open communication answered questions about future reno's I might want. In total Awesome couldn't have asked for more.

Just had Mike out this morning and he was great. He explained everything he was doing and ways we can keep our drains and pipes healthy. He was very professional.

I have called on Speake's plumbing several times in the past for our aging house. This time I needed some help to replace all my old rotten faucets and a few other issues and they sent a fantastic plumber out named Kasey. He was the most contentious and professional plumber I have ever called on. He repaired everything and more while he was there. I always recommend Speake's Plumbing and now I'll have to recommend they call for Kasey specifically - what a great plumbing company and what a great asset they have in Kasey! Thanks guys

Speake's replaced two water heaters for me and did a great job. They were fast, friendly and prompt. I'll definitely use them again.

This is a great company. We've used them several times and recommend them to everyone who asks us for a plumber. Very friendly guys, honest and fair prices.

06/30/2023 this is the 3rd or 4th time we have done business with Speake's Plumbing. Didn't have problems before. They did their jobs and we paid right away, never bargained, or complained about the charges. So not sure why I'm called cheap ass by their employee Garlan, and why my being oriental has anything to do with it. I have talked to Rusty Speake, supposedly the owner's nephew, maybe 3 or 4 times on the phone since 2020 to schedule appointments. Never had any issues. So not sure why he can't stand her, by her he meant me. I will never do business with them again simply because they are very unprofessional, talking horribly about their paying customers, and frankly Garlan's comment sounds racial to me. The picture of their texts was obtained with full consent from Garlan while he was holding his phone. Speake's couldn't fix our plumbing issue, so they referred another business, Family Ties. Garlan asked me to take a picture of his texts. So here it is. I hope when you do business with them you will get the respect you deserve, the respect I did not get. Good luck to you all!

Very friendly and prompt plumbing service.  Used to repair our hot water heater twice and they had a plumber at our house within a couple hours of our phone call both times.  Rates are reasonable.  Plumber polite, knowledgeable and thorough.

Amazing people and amazing work!  I 100% recommend this plumbing company.  I initially did my research for a reputable plumbing company and these guys kept popping up everywhere I looked.

They arrived on time for each appointment, in which my plumbing issue required a couple of days to complete due to the rain and the digging they needed to perform.  The employees were friendly, professional, courteous and kept me informed of everything they were doing.

In the end, they fixed my issue, which was a rotted out drain sewer feed pipe underneath the house.

Couldn't be happier.

Speakes was recommended to me by a friend.  I called the company, first thing Monday, June 12 to schedule an appointment.  Rusty answered the phone.  He was helpful in  answering my questions and setting up the service call.  He told me  it would be between 10-2 today.  About 9 AM, he called and said the plumber was on the way.  Quincy arrived about 9:20.   He arrived and we talked about the dead disposal.  He said I had a couple of options and left it to me to decide.  No pressure whatsoever.  I decided to have a new one installed and he started to work right away.   Within the hour, he was finished. He double checked to be sure it ran correctly.  There was no mess or debris left.  Quincy was very professional and courteous.  I highly recommend Speakes to anyone needing a first rate quality company.

Hot water heater went out Sunday night ... Speake's came Monday Morning! I saw the great reviews on Yelp, remember seeing their truck around town and called in soon after they opened at 7am  -- what a relief to know that a great plumber was on the way with a new water heater. They were very polite, explained what they needed to do and were very clean. The part of the garage with the water heater looked even cleaner after they left. I was impressed with the tidy job of pipes and hoses in our hot water closet and also that they went into the attic to verify that the venting was correct. I also appreciated that he showed me how to turn on the water heater and what to do if we ever needed to turn it off. And all of this for a reasonable price. I'm glad I called Speake's!

Also been a client for years, until today. Rude plumber onsite demanded go-ahead to do job without even a general ballpark estimate of how much it would be. Later found out that was because they made zero effort to look at the problem, a broken faucet flooding the side yard, sidewalk, and street. Made a lame excuse trying to blame my wife, who was inside nursing our 2 month old. Save your money and time, and use someone that wants to do the work and get paid.

Awesome service! They have responded to short notice Emergency calls immediately, and their prices are much more reasonable than anywhere else in town. Been doing business with them for years and always feel like I get an honest deal. The work is always done well. It's nice to have a plumber you can trust.

We called speakes to snake the main line on the roof. Due to my working hours I had a friend sit at my house and wait for speakes to arrive. When I called speakes originally I did tell them exactly what I want. But I didn't tell the friend who was waiting what they were supposed to do. Speakes arrives on time and due to a break down in communication they just snaked the bath tub. I call them and tell them of the error. And they came back out. Snaked the roof. Very happy with the service. Honest people and I appreciate that. Highly recommend speakes plumbing.

fast response to emergency job.  Honest.  Perfect work.  Reasonable rate.

They do a good job but get the cost in writing before they start the job or you could wind up paying more than what you're quoted over the phone. 4 stars for a job well done and 4 stars for Rusty resolving a billing issue with the bbb with creative writing and a refund. Good Job and thank you everyone!

I found Speake's Plumbing via references on NextDoor, and called them for the first time yesterday, explaining it was not an emergency but looking to get on their schedule as a new customer for a slow toilet leak. Rusty said they could come the next day for sure, but asked if somebody would be home in case they had something open up later that day I called. Well, they did come the same day, and Garlan immediately identified a potentially serious problem with the drain pipe and flange, saved the day (and my nerves) with a highly-skilled and thorough multi-step repair, and did it all for an extremely reasonable price. I was particularly impressed with how Garlan made a point of showing me everything he found, explaining the situation and the fix in detail, showing me the repair job before replacing the toilet, and generally being the consummate trustworthy professional. Speake's is our new plumbing company from here forward!

Have been long time customer.
Just had tub faucet repaired.
They drastically overcharged for parts.
They separately charged $19 and $16  for identical parts that come as a unit at Home Depot for $9.98 for both (plastic knob and control lever).
They also charged $40 for a $16 escutcheon (the plate that goes under the faucet knob).
When I confronted them on the phone regarding overcharging he became very angry at my accusations and made some lame excuses.
I know that up price parts but this is ridiculous.

Prompt availability.
Thorough work/repair.
Travis was helpful with coordinating repair and helping me work through a discrepancy.
I recommend their services.

This has been the worst experience I have had with any service company.
They made unnecessary repairs to 2 warehouse heaters that we do not use without any approval. The bill came almost to $1000.
Be very careful!

Very pleases with the service, they are the most honest people around. I had them 10 years ago and then today. Over last 10 years, nothing changed with Speake's they were awesome then and they are awesome now. Good Job.
Thank you Mike

Prior to calling Speakes several other plumbing companies recommended very expensive and unnecessary remedies.  Speakes came in and did the job that the other plumbers said they could not do without the expensive installations.  Honest and will continue using them in the future.  If another plumber gives you an outrageous estimate I would recommend calling Speakes for a second opinion.

Very impressed with this company. They came out quickly and on time to replace a leaking outside faucet. The fee was extremely reasonable and quality of work was excellent. I will definitely use them for any future plumbing needs.

Called Speake's beginning of wk - and they were able to come out today - Wed - not an emergency - Mike came out and fixed the problem right away and even fixed another problem in the other bathroom - very impressed with him - very nice guy and told me everything upfront that he was doing - appreciate y'all!!!

I called because my shower diverter (thing that switches from tub to shower) had quit. I also had some longstanding problems from the previous owners. Fixed the shower as best it could be fixed (the previous owner had used super glue) & told us that further repairs would take going through the wall, asking if we wanted to tackle that now or not. We didn't. The previous owners had clogged the bathroom sinks with all manner of junk, they vacuumed that out & the sinks work great. Probably the most notable service was the one they suggested I didn't need. Our laundry machine drain vents into the attic, instead of all the way through it to the roof. I asked for them to extend it through. They said that since it's been that way for a while and they didn't see any evidence of mold, they didn't think it was necessary right now. I didn't get it done, but I will call them in the future.

Our master bath tub was leaking, and my neighbors had recommended Speake's so I gave them a call and set up an appointment. A few hours later I received a call bumping my appointment to the same day. Great! Garlan showed up and made us right as rain. Awesome guy btw! He was very attentive on making sure nothing else got dirty or wet. I suggest asking for him. Great service; will use them again if needed in the future.

Called these guys for a kitchen sink drain issue.  Fixed it in 20 minutes , charged $145. ($95 labor  plus $25 service call and $25 equipment). I wrote a personal check and for some reason they needed my DOB and driver's license for proof. Never had that request from a plumbing guy before.  I guess the rate is market rate and not anything cheap.

Had a great experience with these guys. Came out and installed a new faucet in the kitchen for a fair price and did great work. Would definitely use them again.

I had a few little things I had ignored...slow draining, missing bathroom sink drainers, faulty fill tank. When the pipes under the dink started leaking, and replacing the washer did not work, I knew I had to call help. Speakes was recommended by a coworker. The plumber quickly fixed thr problem. Since I had already paid the very reasonable trip fee, and the repair cost was less than expected. I decided to.have him fix all of the other little issues.

He fixed them all. It has been over a month now, and I have had no issues. He made recommendations for other things that need to be done, but he did not make me feel like...you know...your house is going to fall down if you do not do this immediately. He answered all of my questions. I got the feeling they were good plumbers, doing good work, at fair prices.

I will most definitely use Speakes again.

I've been a long time customer. Generally their customer service is good.  In this particular issue, they did work and charged me for work on a shower that needed a new handle as well as some other items (~$760).  We were out of town when the work was completed and came back to the shower head being broken and not working correctly. We called them back out to fix the issue. 4 days later without a working shower, they came back and made the repair - and then gave us a $160+ bill for the issue that was caused by their previous work. Communication was terrible during the process and we're furious to be charged to come fix another issue without an explanation of what happened and why the shower stopped working after the first time.

Just want to say how pleased I am with this company. Our upstairs sink clogged up and when I called, the gentleman who picked up the phone asked me if an AC condensation line fed to the sink. He knew exactly what my problem was just by me telling him my sink was clogged up. He was extremely courteous and even though they didn't have slots open they managed to squeeze me in because our sink kept slowly filling up. My wife was home when they arrived and told me the plumbers on site were just as friendly. They went ahead and cleaned the AC condensation line too. The price was under $200. A lot of shady plumbing companies charge you more when it's short notice because they know you are desperate. Thank you for great service, you guys have definitely made yourselves a repeat customer!!

Service professionals at its finest...

We had a clogged shower drain that needed some professional attention. Called Speakes in the morning and they stated they would fit us in after lunch... They completely delivered on their commitment.

The gentlemen were here for 25-30 mins and had the problem fixed right away. Asked if there was anything else that we needed. Presented us with the bill and said thanks for the business (not too many service companies understand how that part works).

I would recommend this company to anyone that needs plumbing help!!!

Speake's replaced the faucets in a old shower (circa 1955), unclogged the drain, replaced the sink hardware and the shower head in another bathroom.  They even had to removed some of the vintage tile to install the new shower faucet.  They were extremely careful and did a great job for an extremely reasonable price.  Excellent, excellent experience!!  I had requested an estimate from another plumber who told me (without looking at the house) that the job would take 3 times longer  and cost 4 times as much as Speake's. .  I'm so glad I used Speake's.  Definitely will recommend to all my friends.

Called Speake's after toilet overflow off the kitchen.  At first the service went well and they discovered that a line needed to be replaced and recommended DeLong Services to find the rotted line and remove. DeLong did a great job although the cost was well over 2k.  However after that was completed, Speakes took 4 days to come back out and replace the pipe and snake the drain to ensure all problems were solved.  One week later... overflowing toilet yet again.  Called Speake's but was told they did everything correctly and that we must have clogged the drain again.  They offered to return and provide an estimate for additional repairs even though I had already paid $850 for the previous repair services.  Also, please understand that my family of 7 had not used the washer or the toilet in over two months and only used the sink by manually emptying the water.  Nothing had been in the drain!!!  Called Winter's Plumbing we came and cleared the drain within 2 hours and two months later, thankfully no more issues.  I don't know if Speake's is using different employees but my service left alot to be desired.

I was delighted this morning to hear a strong rainstorm with water pouring on my kitchen window. BUT it was not rain. It was a busted water spigot.

Yelp is not just for food reviews. I immediately found Speake's Plumbing and read the outstanding reviews, so I called Speake's.

This could have been a very complex and expensive repair that would have involved immense damage to my siding. But plumbing genius Garlan made a replacement with a special kit he had in his truck.

The whole issue was resolved in less than 20 minutes after his arrival and it only cost $189. God answered my prayers with Speake's plumbing.

In addition to the comfort and trust Speake's provided, Garlan was personable, professional and knew his trade. $189 is a bargain what could have been catastrophic flooding and damage.

I would recommend Speake's over any plumbing company in the Metroplex.

Professional, Efficient and Reasonable!

I was really impressed by the professionalism of Mike and Dakota. They fixed our broken pipe on short notice and in under and hour. We have a pier and beam home and they had to crawl under our home to make the repairs. They were in and out and you cannot even tell they were there. I am so happy with the work that they did for us. We will definitely call them back in the future.

Highly recommend! Great communcation and great workmanship. They completed a couple of troubling repairs in short time and at a fair price.

Since moving to Garland I have used Speak's. They are always professional and thorough. They discuss needed repairs and verify before making changes/repairs. I had them out today to fix a leak in the front shrub line. Not only did they find it and fix it they ran new pipe and made sure to put the new levers in an order to leave outside water available if the inside water needed to be shut off. They cleaned up all of the mud and made the once lost valve cover accessible again. They also made a small repair to a dripping shower faucet, which was not part of the original call. Quincy and Trevor did a great job. I highly recommend Speak's for any plumbing issues.

These guys are great.   Slow flushing toilet that also leaked, requiring going under the house to repair.   Plumbers were quick, professional and neat as a pin.

I decided to upgrade my 25 year old toilet in the guest bathroom, and Rusty arranged an appointment within the week. He gave me a time frame of 8-10 am. The day prior I received a call to confirm the appointment, and on the scheduled date, Rusty called to advise that the plumber would arrive at 8 am. I went to purchase the toilet that morning, and met Daniel at home, who was very courteous and knowledgeable.  He had to change the flange to the toilet due to age, then he upgraded the handle and water line. He was very thorough, explained what and why he was doing it, and did a great job of cleaning up after himself. This is my second great experience with Speake's, and I'm very grateful to my neighbor who referred me to them.

Thank you!  The guys came out when they said they would, fixed a simple problem (slow-moving drain) quickly and efficiently (and even explained what was causing it and how best to remedy it for good).  All for an affordable price.  I finally found my plumber!

This extortionist extraordinaire lost a repeat customer. Set timer when our plumber Garland arrived for the repair. 56 minutes 22 seconds start to finish. Charged me 1.5 hours and complained because my toilet is on the second floor. Do yourself a favor chose any other plumber. I expect some kind of reply, and if they actually do something to account for the horrible service exper I will modify this post, if I do not say anything you know it is bologn. Best of luck finding a honest plumber.

Called the day before and was able to get the first appointment of the next day which worked best with our schedule. We were called at 7am to make sure we were still available for the 8am appointment. Technician showed up on time, was professional and courteous. We have had our garbage disposal replaced before and it was $100 more. Will definitely use this company again. I appreciate the quick response and go

Update May 2019: Called them for a leaking faucet and changing the shower head. Technician was on time, quick, and we were charged a very reasonable amount. He also gave us some advice on our kitchen sink faucet. They are officially my go-to. The first visit was not a fluke!

Speake's Plumbing is locally owned and operated, and that is a very important attribute for us. From the time we called to discuss the work we needed done to the end of the job, everyone was courteous, professional, on time, and the rates were competitive. We have used Speake's Plumbing two times, and they will be our first call the next time we a need plumber. Thanks Rusty, Lucas, Dakota, and Daniel for jobs well done.

My mom was doing a load of laundry a few days back and as the washer drained it backed up into the tub.  She initially called another plumber who shall go unnamed.  They ran a snake through the pipes and couple times to the tune $200 each time didn't tell her what was wrong and needed to be fixed wither time.  They they wanted to dig up the yard and replace all the pipe down to the city line as a cost of $2k.  I smelled a scam and had my mom call Speakes   Speakes is what all business in the service trades should strive to be, fair and honest.  They sent someone out to my moms within and hour or two.  Not only were they able to find the problem, but they fixed in in less than an hour and the whole thing only cost  $140.  I could not possible say enough positive things about this company.  

They are and honest and knowledgeable local business and they get the job done right.

I highly recommend this company. They are very friendly, and quick to respond. The guys gave me an estimate over the phone and after the water heater was installed the charge price was exactly what was estimated. The guys who installed the water heater were friendly and worked very swiftly. In addition, they were very conscious of keeping the house in clean order as they worked.
Other people were charging me double what they were charging. I feel that these guys are honest and do a great job.
Give them a call. A+++

Unbelievable!   $95.00 Labor charge to tell us what we already knew.  We called them to have a valve replaced. Seriously, THE ONLY THING HE DIS WAS TURN A VALVE UNDER OUR SINK.  Could not fix because he couldn't get the water turned off outside, had to call the city.  Still charged us a service fee of $35 and a labor charge of $95!!!!  For turning a valve, that we already knew was faulty!!!!  Husband asked if there would be another charge for them to come back out, after city able to turn off water?  Answer, YES!!!!  How do they sleep at night?

My mom had them replace her hot water heater.  That evening a huge leak came from the water heater and Speakes does not work after 5 p.m.  They have no emergency service.  So you are up the proverbial creek without a paddle if you have a problem in the afternoon.  She had to have the City come out to turn it off at the curb until it could be fixed.  She and my dying step father and handicapped grandmother had to go without running water all night until the next day when they replaced the water heater.  
With a big company like this, they should pay someone to do emergency calls in the evening.

This is the third time I have used over a 10-year period and each time they have been prompt, professional and spot on.  In the past, I have had Casey do indoor bathroom faucet work, today I had Travis work on an exterior faucet.

This faucet had frozen back in January and caused interior damage to the kitchen, resulting in over $15K in wall/flooring damage. (This is what happens when you forget or neglect to disconnect hoses in the winter!)

Turns out the faucet itself had sustained damage (that I just now realized when I went to use the hose for the first time since January.... I should have had them check it out at that time; duh?).

Travis told me what the likely solutions could be (minimum and worst-case).  Turned out the simple solution of replacing the faucet didn't require ripping out bricks to get deep into the wall; yea!!!!

These guys have integrity and never make you wonder if you're being ripped off.  HIGHLY RECOMMEND.

I can't say enough good things about Speake's. Roy and Quincy showed up and unclogged the drain under the house that caused the back up in the house. I called late at night when they weren't open and left a message after the 24 hr plumber with roto rooter never showed. The called me back right after they opened and gave me a time frame which they kept and also called back before showing up to keep me informed of their status and timeframe. I am very pleased and now have their number saved for when I need a plumber again. They made this problem fairly painless and worry free for this new 1st time home owner.

I broke a spicket on Sunday, and Speake's was out there Monday morning.  I left a voice mail Sunday afternoon and they called me st 7:17 AM Monday  like their voice mail said.  Who does that anymore?  If you have a plumbing problem and you don't call Speak's then you get what you deserve.  Mike for Speake's came out and he is an artist with his work.  He had the work done, and water on in less than hour and a half.  Always ask for Mike he is friendly and knowledgeable.  By the way my bill was $191.  Mike had to remove brick AND he put it back.  I am so impressed with Speake's I cannot say enough...

It seems these people appear racist. Garlan (worker) and Rusty Speakes (owner) seem to encourage hatred and violence toward Asians. If they do that to Asians can you imagine what he says behind your back about blacks or Hispanics or Jews? Here is a photo from Garlan's phone calling a Chinese female business owner a cheap ass oriental. Never do business with a company like this again

Great work, very reasonable price, and great timing. They removed all the old cast iron drain pipes from 2 bathrooms and the main sewer line that ran under the master bedroom. At least I had both bathrooms down to the studs and beams, so they had better space to work with than just the crawl space. All new PVC drains to 2 toilets, 2 sinks, shower and tub, and new vent stacks. We were moving the location of one sink, and they figured out a way to tie into the vent without compromising the size of the main vent. The whole team was great to work with. I'm a third generation customer of Speake's. I've tried other plumbers but will stick with Speake's.

Plumbing is my go to for all plumbing needs.  I called this morning with a clogged toilet and they set an appointment for tomorrow.  When they realized that I was a returning customer, they added me on standby today, just in case one of their plumbers ended up with some time to come by.  I lucked up and got a call that someone was available. From the time the call came, someone coming and fixing the problem, settling the bill and departure...ONE HOUR!  They are friendly, fast and efficient.  From the initial phone call to the work being completed, STELLAR SERVICE.  Thank you, Speake's Plumbing for setting the standard of caring for your customers.

I thought it was pretty serious when my HVAC guy told me there was water in my gas lines. My largest and still unanswered questions is how much water needs to be in the line to get all the way up into the attic.

In any case this situation left us without gas, a furnace, or a hot water heater.

I called in for a plumber on monday. It was raining and there was likely going to be digging necessary, so Rusty scheduled us a few days out and quoted us about a thousand dollars over the phone.

Morning of the appointment came. Rusty needed to reschedule. He was unable to provide a more specific timeslot then afternoon. He said his crew was on the same type of job that they started the day prior. This was mildly annoying given that we had waited for several days (due to rain) but I was not going to find a contractor to come out in a more timely manner now, so I went with it.

Our plumbers came early afternoon thursday. Blew water out of the gas line. Brought a few things up to code. Tied off some unused non-problematic lines for funzies. 4.5 man hours * 2 still no root cause.

Day two involved an overnight consultation with an expert that dialed in the root cause. We dug up a riser and replaced it and by late afternoon had tested the system clean. City of garland signs off on it. Atmos come by, fails the work due to water in the pipes, and red tags the system again.

I'm $1600 into plumbing at this point, including 4.5 hours of largely wasted time (which I paid without questioning). I called Rusty, he spoke with the inspector and spoke with my wife and I separately.

From a customer service perspective, I expect that plumbers will come out and resolve the situation immediately - Rusty informs me he has availability in 3 days - on monday. Additionally I expect that Speakes will complete the work without additional cost. Rusty proactively informs me that the work monday will be at my cost - despite the fact that all the other work which did not fix the problem was already at my cost.

All in all I was disappointed that Speakes was not more proactive about resolving a situation where a customer did not have heat or hot water. Its not the customers responsibility to pass Atmos inspection or remove water from the lines. If you are going to charge me $1600 for doing these things you probably should complete the work.