This plumbing company has scheduling issues, time management issues, efficiency issues and kept pushing us back in their schedule for a two hour job that they claimed was a five hour job. We called on day one, were promised that we would be taken care of by day two. After three days of dealing with a plumbing issue they wanted to push us back a fourth day, claiming that there was nothing that they could do. Once I expressed frustration it became a customer service issue. Samantha, one employee, hung up on me after being flippant about rescheduling me again. When I called back, Valerie flipped out on me over the phone. She told me to contact someone else if I wanted to wait for a week to get help.
We called another company and within two hours the problem was completed.
If you want something done timely and with good customer service I recommend going elsewhere.
