Description
Family owned and operated, we are ready to serve you with free estimates and satisfaction guaranteed. You can be confident that we will solve any plumbing issue your home may encounter at a reasonable price. We focus on the quality of service we provide, in order to serve you with the respect and attention you and your home deserve. Call us today to speak to one of our experienced technicians!
HISTORY
Established in 1991.
Expert Plumbing & Rooter, Inc. is a family owned and operated company plumbing company that does plumbing repairs and installs. We have been doing plumbing for over 22 years already. We started off only servicing the Van Nuys area, but over the years, we have expanded to service a larger community which include: Los Angeles, Beverly Hills, Santa Monica, Thousand Oaks, Simi Valley and even Santa Clarita. We also do plumbing services in San Fernando Valley which includes: Van Nuys, Encino, Tarzana, Sherman Oaks, Reseda, Northridge, Woodland Hills, West Hills, and Chatsworth.
ABOUT BUSINESS OWNER
My name is Levon and I am one of the owners here at Expert Plumbing & Rooter, Inc. I have been with the company for 10 years and am here to answer any plumbing and/or rooter issues you might have.I will listen to you about your plumbing problems and make sure a plumber is on his way to help out ASAP. If you have any questions, feel free to call our Van Nuys branch and ask for me to further assist you. We also provide plumbing services in all of Los Angeles. Thanks for your time ;)
SERVICES
Emergency Services, Drain Cleaning, Water Heater Installation, Toilet Repair, Faucet Repair, Gas Line Services, Garbage Disposal Repair, Bathtub & Shower Installat… , Leak Detection, Toilet Installation, Pipe Repair, Water Heater Repair, Sink Repair, Bathtub & Shower Repair, Drain Installation, Faucet Installation, Pipe Installation, Sink Installation , Sewer Services, , ,
Reviews
Although I originally put in the request at HomeAdvisor.com to remove an old leaking garbage disposal, Alex found some other problems in my aging condo to upgrade it and make it safer. He replaced the 15-year-old water heater with a tankless one (my choice after discussing the options), replaced the old pressure regulator outside, and added the earthquake valve. He also replaced my moldy oldy kitchen sink faucet, which was leaking at the bottom with a shiny new one as well as replacing the drain baskets . All the work was beautifully done and charges were comparable to what I found online.
Kevin R.
09/11/2013 12:00:00 SA
I'm pretty handy with small plumbing jobs so it was hard for me to have to call a plumber for what seemed to be a small job . I called expert plumbing and with in an hour they were able to come out . Very professional in appearance , attitude and they put me at ease with there knowledge of the task I needed them to do and at a reasonable price .
Had an issue with my water heater and was out of hot water for two days. Found Expert Plumbing & Rooter on Yelp, called them up and received a quote quickly. Levon, a service technician, was prompt and diagnosed my pilot light and concluded that the thermocouple be replaced. These guys provided excellent service at a reasonable rate and repaired my water heater in under an hour! Will be returning for future services needed.
This guy is a crook. After installing a new water heater without a proper drain pipe for the pressure release valve (required by code), Levon promised to come back and never did. He is now not answering my messages.
I had a tankless heater installed, a sink and plumbing done in the laundry room, and a vanity replaced in a bathroom. The team was quick, efficient, and very knowledgeable. Great value, too. Highly recommend.
Terry S.
03/05/2013 12:00:00 SA
Very good service, very fair. Did not overcharge me or make my issue bigger than it really was. recommend!
Great experience with Levon. I called them when my sink started spraying all over me and I had to turn off all the water. They were very polite on the phone and cooperative. I asked for an estimate and it was the exact amount I paid when it was fixed. He came out at the time he said he would and fixed it fast. I highly recommend them. Real nice guy too.
Excellent service. Called in the middle of the night, got quick response and Daniel came out to drain my hot water heater. He was so professional, explained everything and saw to it that all was taken care of efficiently. I highly recommend this company.
He's my new plumber. Same day service. Affordable, Fast, efficient. He said what he was going to do... then he did it. Nice guy too. Highly recommended.
I called Levon at Expert Plumbing late afternoon on a Friday and he was at my house a few hours later. He arrived as scheduled and wasted no time to unclog both my bathroom sink and bath tub. He quoted me $85 to snake the sink and the same for the tub. He worked on my bathroom for an hour but my sink was so messed up that he said he would need to come back and prepare a clean-out. I explained to Levon that we live in a one bathroom hut and we needed access to our shower ASAP! Even though Levon's schedule was slammed the following day he promised us that he would return the next day and prepare the clean out. I have had other plumbers try and fix the same sink but were unsuccessful. I would be stuck with a clogged sink and still have to pay. Levon did not do that to me. Before he left on Friday he had a very reasonable, affordable plan.
The next day (on Saturday), Levon, Tony, and Rick arrived as promised and immediately started their work. Within 1.5 hours they were able to unclog both my sink and shower. As a team they work fast, they are professional, and very knowledgeable. All the yelp reviews are true. I trust Expert Plumbing and will most def call them again. I highly recommend their expert services. I am a very satisfied customer! Very fair prices too!
Darla B.
08/02/2016 12:00:00 SA
Fantastic speedy service! Very knowledgeable and Tony really knows his stuff. No hidden fee's or overcharging. I can't believe I found a such an honest plumbing company. And he was on time and friendly. I'd absolutely recommend them. Thanks for the great work.
I had a backed up toilet that kept flooding, and I was having family over in a few days and needed it fixed as soon as possible. I called a couple other people, but they said it would take a couple of days to come out and fix the problem. Thank goodness for me finding this company. They had a guy come out the same day and fix the problem. They had great customer service, which is really important to me. Since them coming out, I haven't had a problem since. will be calling them back for any future problems.
Levon is straight forward and very honest! That is a very difficult trait to come across in any profession.
He does not try and upsell at all. The part I needed to be replaced he recommended I call the manufacture to see if it is still under warranty to hopefully save me money. The part was and for some odd reason while I was waiting for the new part to arrive, the broken part started working again.
Instead of insisting I replace the part (as of course there would be a service charge), he told me to use the existing part until it breaks again. And to simply hold onto the new one I just got.
Highly recommend.
Ralph S.
04/01/2019 12:00:00 SA
Scheduled an appointment today from 8am to 12pm and when 12pm came around I called and was told it was never scheduled. I was extremely frustrated so I called Expert Plumbing & Rooter and I'm glad I did. They had an opening that day and showed up as they promised. Andrei was our plumber and his customer service skills were impeccable. He explained everything to us and was such an expert in his profession. Next time we have any plumbing issues I'll be sure to reach out to Andrea again!
Garbo 7.
11/07/2018 12:00:00 SA
I required an inspection of the crawlspace at my home and called Expert Plumbing to schedule an appointment. The scheduled window to arrive was 8:00-10:00 AM. Mike arrived at 8:05 and began the inspection. He was knowledgeable, professional, and very courteous. Having been in customer service management for many years, I can say that Mike definitely has mastered the concept. I will use Expert Plumbing for any plumbing issues I may have in the future. Job well done.
Keyo B.
09/09/2014 12:00:00 SA
Great customer service. Came within 45 minutes at 9pm at night and had us up and running within the hour! Great to use in an emergency!
How disappointing. I guess when a company thinks they have built your trust they can then try to take advantage of you. I had a leak under the slab of my home. Having had such a great experience with Expert Plumbing before I called them for a quote to re-pipe my home. Levon came back out and asked me do you have any idea how much it will cost? I truly had no idea and so he went ahead and quoted me $16,000! He told me if anyone quotes me less than $9,000 then they wouldn't do a good job. Fortunately, I reached out to friends through Facebook and got lots of reputable recommendations and advice. I finally went with a professional re-pipe specialist company and paid $4400!!! The city inspector came out and said it was an excellent job and signed off on the work. I now have peace-of-mind of new pipes throughout my home and didn't get ripped off in the worst way by Expert Plumbing and Rooter.
They told me to expect a call around a specific time. Call came during a two minute interval during which I had to step outside my house (had to break up a fight between a neighborhood cat and mine). When I got back inside I saw the missed call and immediately tried calling back a few times back-to-back. No answer. Then I tried the Yelp number (which I assume is dispatcher) a few times back-to-back. No answer. Totally bizarre and unprofessional. Even on a schedule, I doubt someone else could have taken my slot that quickly. I figure they're not terribly interested in making money. I'll be calling another plumber tomorrow.
Woke up to the sound of running water this morning when all of the faucets and taps were off. Obviously, this was not a good thing, and after a short search, I found where the water was flowing: way the heck under the house in the master bathroom. I made an online appointment with Expert for 11, and just after I hit send, someone called me to say they had a technician in the area and they could come earlier. Since the water was off (I had turned off the mainline to prevent the water from running), I gratefully said yes. The technician came out, crawled all the way in, and diagnosed what was wrong. He went to get the part, came back, and had the regulator installed by 11:30, only half an hour later than my original appointment time, all while being super nice and courteous. Even the bill, while not awesome, truthfully, was not as bad as it could be for what might have been a disaster. And suddenly we have good water pressure again. :)
Anyway, to sum up, awesome service and I would highly recommend them. If and when something fails again, I will definitely be calling them.
These guys are the best plumbers in Los Angeles. I own a rental in LA and got a call from my tenant early morning stating that theres sh*t coming out from the shower. I found Expert Plumbing through yelp and called them. Tony came and told me my sewer line/drain line was jammed with roots. He put a camera (coolest thing ever) down my pipe and showed me all the roots. He then gave me a reasonable price to jet out all of the roots and even gave me warranty on the work. I have a attached a picture of how professional this company looks and a picture of the jet that cut up all the roots.
I strongly urge everyone to use these guys, quick in responding, great pricing, great guys, just the best plumbing experience a homeowner could ask for. Thanks guys!
Katie K.
05/04/2014 12:00:00 SA
I found this plumber after striking out twice with two others. I originally called the first two because I had some coupons they had sent. The first one couldn't come before Monday, and there was no way I was sitting with a disgusting toilet for four days. The second one had a bizarre policy where I couldn't just call and make an appointment, I had to give them my info and they would call me back within the hour. They didn't want to give me a quote either, saying the plumber would show me the price when he arrived, but they finally relented. It didn't matter though, because when the hour passed without a callback, I took to yelp. And I'm so glad I did!
I picked this plumber based on the positive reviews, and my experience matched theirs. Not only did a friendly person pick up the phone, but the person who picked up the phone and spoke to me, Levon, was actually the person who would be coming to fix my toilet! That may seem small, but it's not. It meant I got a sense of who would be coming into my home in advance, I didn't have to re-explain anything, and I never had to deal with any price the person on the phone quoted vs what the plumber is trying to charge me now drama. And, yeah, he had no trouble quoting me a price and sticking to it. It even ended up cheaper than the other place's coupon! Plus, he was available immediately (at 8pm! although I opted to make an appointment for the next morning) and when he came he was done within minutes. All around a great, easy, honest experience. I think I've found my go-to plumber.
Idene P.
08/11/2014 12:00:00 SA
Honest plumbers with plumbing experience are always hard to find in LA. Plumbers like Tony are one in a million. Highly recommend to all for any plumbing needs!
I am not commenting on the quality of the companies work, because I did not hire them because of their outrageous pricing. They gave me a bid for $2,900.00 for a job that should take a plumber and his/her helper 2 to 2 1/2 hours to complete plus $75 in material. I got the job completed by a licensed plumber and his helper for $425 including material. The actual plumbing work took about 1 3/4 hours per man, in that it took the plumber 45 minutes to seal the area where he was cutting sheetrock to get to the pipe. After the job was complete I asked the plumber if he came out on the job and he said. It took me about as long as I expected.
Today i had to look for a plumber to get my tankless installed so i shopped around craigslist which was a total crapper (no pun intended *har har*)
My sis told me that these guys do a good job and not to go to craigslist cuz they just suck. You get what you pay for i guess. So these dudes hooked it up because i told them my sister referred me.
Megan S.
09/08/2014 12:00:00 SA
My kitchen sink blew open underneath this morning and flooded my kitchen. I called Experty and made an appointment, they actually arrived to my house earlier than I thought and fixed the clogged pipes in under 15 minutes. I would definitely recommend this company to anyone in the area! I will use them again for any plumbing issues.
Naomi H.
08/10/2019 12:00:00 SA
Hiring this company was one of the best decisions I've ever made. Levon and his assistant were courteous, professional, and friendly. Levon called me to confirm our appointment and was able to come sooner than we had planned. He showed up about 10 minutes later and diagnosed the problems almost instantly (terribly clogged drain and broken garbage disposal), gave me a free estimate, and fixed the whole darn thing in about 15 minutes. The cost was reasonable and fair and they accepted my debit card as payment. This is a great company, I highly recommend.
I called about a dozen emergency drain service places on a Tuesday night around 10pm...they either didn't answer, didn't call back, or couldn't come until the next day...meanwhile, we had shit coming up out the sewer...literally.
I was about to give up, but I tried one more company that I found right here on Yelp. Not only did they answer, but the technician (Levon) got here ahead of schedule.
I'll spare you all the details...Bottom line - he diagnosed the issue fairly quickly (turns out it was the city shit pipe that was jammed up) and for a reasonable fee.
I'm keeping this crew in my contacts.
Lindsey H.
01/08/2020 12:00:00 SA
These guys are amazing! I just moved into a house and literally had plumbing issues right away with the shower backing up after 15 minutes. I called my home warranty who sent out a guy that was here for two days and couldn't even diagnose the problem and wanted to jack hammer my driveway and install a clean out in my garage! I called Levon over the phone and told him what problem I was experiencing he came out quickly diagnosed the problem in literally 20 min and began working the very next day. I also had another unrelated issue with my filtration system leaking in my wall. Levon and his team fixed all my issues in one day! I highly recommend these guys. The name says it all. I'm super satisfied, thank you expert plumbing.
After calling around to a few places for some emergency work I needed to be done in the kitchen, this was the only place that was able to get the work done same day. Everywhere else was giving me a next day to two day turn around time to come out and take a look at the issue.
I gave them a call on Sunday because my drain was clogged and I needed it to be fixed ASAP because I had a whole bunch of guests coming over later that night. I explained my plumbing problem over the phone and he knew exactly what the problem was and gave me a precise quote over the phone which ended up being cheaper than the other companies that called me back 2 days later.
The plumber came, very friendly and polite, started his work right away and had it fixed so quickly. I was amazed at the work he did and how quickly he did it. He also encountered some other piping problems which he fixed at no extra charge! Definitely will recommended them to friends and family for future use!
Had a clogged toilet and needed to get it fixed ASAP. Called them at 9 pm and was given a 60-90 minute estimate for someone to show up. The guy was here by 10. Their great, quick service saved our night!! We thought we'd be up until midnight but he fixed the problem and was out the door by 10:30. Extremely nice as well. Will definitely use again!
Cooper C.
06/03/2020 12:00:00 SA
I found out I had a sewage leak underneath my house. I reached out to a a couple companies and got quotes. Expert plumbing came out and diagnosed the problem quickly and gave me a fair price. They were straightforward, quick and clean. I really appreciate the work they did and how they did it. I would definitely recommend hiring them.
I am a real estate agent and called expert plumbing in rooter, They came out same day service ,very affordable and on time!! With a professional worker! I'm very pleased with the work! Great job!
Thank you so much for your help expert plumbing!
We had an issue with our septic tank and called Expert Plumbing to have them inspect it. Not only did they come out that same day, but they informed us that it was a septic issue and not a plumbing issue, and gave us the estimate for free. I'm not reviewing their plumbing services per se but their customer service is top notch and I will call them the next time one of our buildings has a plumbing issue.
Dealing with this company was definitely worth five stars! Came on time as promised and on a Sunday! Levon was awesome and really helpful. Other plumbing companies I've dealt with will charge you extra because they know you can't wait for another plumber to give you an estimate while water is leaking under your sink. It turned out to be an easy fix but if it wasn't for Levon, I wouldn't know it! Thanks again.
I had a slab leak and Expert took care of everything. Im a very satisfied and a happy customer. Thank you Expert!
First and foremost, I want to express my gratitude towards Expert Plumbing and Rooter. The quality of service I received was amazing. My water heater had a nasty leak and I was calling various plumbers for quotes. I was impressed with Expert Plumbing and Rooter's amazing yelp reviews and so gave them a call. Their technician arrived 10 minutes early, was very professional, knowledgeable, and exhibited conscientiousness in his work as if he were working on his own house. The experience was exceptionally pleasant. Their technician also suggested replacing a couple of valves that were pretty old, as well as, the water supply lines. Even with this additional work, the price was lower than what some other plumbers quoted me. Simply an amazing experience and I will definitely be hiring them again for my future plumbing needs!
Mobee M.
03/11/2017 12:00:00 SA
I called Expert Plumbing and spoke to Teressa because I had a problem with no hot water to the entire house. Expert plumbers showed up shortly after my call. My Water Heater needed to be replaced and it was done pretty quickly and professionally. Thank you Levon and Tony for the Expert Service!! I will call your company should I need you again!! All around great customer service, Thanks again!!
This is the second time we called them. First time the father came and connected the water to our fridge which was great and second time the son came because our toilet was clogged up. It was Saturday but he still made sure to make it but by the time he came our toilet magically started to work again. He was super nice and didn't even charge us for coming over. He just made sure it was still working fine and left.
These guys are good at what they do and are honest. We will definitely keep using them!
All I have to say is, AMAZING! Levon really helped me alot. Ive had this crazy leak forever and no matter what i did to fix it (watched alot of Youtube and consulted with other repairmen) it just couldn't be fixed. Levon, took the time to explain how my pipes work and what needs to be done. He was extremely knowledgable and definitely wasn't trying to rip me off. My leak is now GONE!!! Thank the heaven! I am just relieved and am very thankful I found the right person to fix my leak!
Katrina A.
09/04/2014 12:00:00 SA
Ill give them two stars because of how great they were at responding right off the bat. They were able to come within an hour and a half. But they had to come back the next morning after ordering a piece for my broken water heater. So they were scheduled to come back between 9-10am. They never showed or followed up. Then I called at 11am. They said they would get back to me to find out where he was. Never heard anything back. I left 3 voice mails throughout the day and finally I called right before they were to close and they said they didn't know he was supposed to come back. WHAT? then why not tell me the 1st time I called? They did not handle anything well, they did not have clear communication with one another and never apologized for wasting my time. They even raised the price when I asked if they could still come. So now I am scrambling to find a new plumber who won't flake.
Friday night after 7pm and the knob on my shower busts couldn't turn my shower off had to turn off our water. Called Expert Plumbing and Rooter within an hour Levon is at my door he looked over the situation, Explains that it's such an easy fix he would hate to have to charge me for it. He told me what parts to buy and what to do sure enough
After a quick trip to the hardware store I had my shower fixed all by myself and I'm no handy man. I even tried to tip Levon for at least having to show up after hours but he wouldn't hear it. I highly recommend Expert Plumbing and Rooter very professional, kind and fare.
Expert Plumbing was professional, quick and was very informative about plumbing. I appreciate their professionalism and responsiveness. This should be the norm but rarely is.
James C.
02/10/2017 12:00:00 SA
Terrible experience. We were told there was a material problem with our plumbing and have since learned that no problem existed. In addition, they promised a quote by email which never arrived and gave us the run-around for several weeks. Extremely unprofessional organization. Be careful.
Jenny S.
05/05/2015 12:00:00 SA
If I could give more stars, I would. I'm not a huge yelper, but when I come across a company that I feel everyone needs to use, I want you to know about it.
I woke up this morning and tried to shower, only to find we had no hot water. We immediately found Expert Plumbing via Yelp and cold called them after reading some reviews.
They spoke perfect english, were knowledgable and friendly on the phone and got a guy to my house to look at it in just 4 hours. Levon was so courteous, knowledgable, answered my questions quickly and with confidence, fixed the hot water heater in 10 minutes, and even took the time to give me a quote on some other items like tub replacement.
We have our plumbing company now! I have a google doc with all my household needed vendors and this company is going to be the only one under Plumbing.
Use them! You won't regret it!
Tiffany J.
06/01/2015 12:00:00 SA
I called Expert Plumbing around 5 pm on a Monday with with hot water heater issues from the night before. Levon came over 2 hrs later and oddly our water heater was working fine again. Nonetheless he checked the water heater, our bathrooms and water meter. He confirmed that everything was working fine, so he didn't charge us a cent! We probably need to get out water heater drained, but nothing was broken. Amazing service from Levon, and he was so nice & trustworthy. We'll definitely use them to get our heater drained soon and for any other plumbing needs!
Rosette L.
06/08/2014 12:00:00 SA
I had an emergency with my bathroom faucet hot water running endlessly since Saturday night. I couldn't sleep and called around for plumbers first thing Sunday morning. One place charged 200 just to come out for initial diagnosis. I called the number for Expert and someone called me back right away. Told me initial dx would be $30 and he would come right away. When he came, he was extremely courteous and professional, looked at my bathroom, and told me right away what he felt needed to be done. It's a job much bigger than I had originally anticipated, and because I live in a condo, is much more difficult, but I was glad he had come out to at least take a look at it. Thank you!!!
My employees called for emergency service at 5am. They were told someone would arriving within an hour and a half, and we'd had no sign nor hair of them by 10:45. They never even called to tell us they'd be late.
---Update 12/2/14
Roman, the owner, called me to express his regret with that incident. It was a misunderstanding and he apologized profusely. Roman was great and wanted to identify the issues so he could fix them in the future. He reminded me that we've received as much service from them as possible in the past, and that service has been as sound as possible. I'll be giving his crew a call if we have any non-grease trap related issues in the future.
Professional work done at fair prices. Long story short. Our plumbing went out and it wasn't pleasant. These guys came out and had the whole thing fixed and up and running within a day. The owner was nice enough to make sure we had updates every hour to make sure we were comfortable leaving the house unattended since everyone was away at work. Hopefully I never have to use them again under the unfortunate circumstances, but if something did happen. I will definitely call these guys again.
Just before Passover our sink overflowed from a backup in out condo. It was 10PM and it was horrific. Guests coming for the holiday and a sink overflowing. One call to Expert Plumbing- who we found on the internet and in less than an hour a plumber arrived and took care of the problem in very little time. Efficient, kind, helpful and most important- responsive to the emergency. Thank you to Levon for sending Peter and saving the holiday for us!
If I could give ZERO stars I would.
We had a clogged kitchen sink on a Friday night. Not good! Especially since we had a 20 person Thanksgiving party scheduled on Saturday.
We called Expert Plumber on Friday night. They told us they would have a plumber on the scene at 7:30am on Saturday morning.
First, the plumber showed up late. Then, he tried to charge us over $300 bucks to snake a sink drain. My roommate is a contractor and told him that was ridiculous. Thus, the guy told us he would do it for $120, then left the apartment to go get some additional supplies.
Here's the punchline: He never came back!! And, his office ignored our calls. Leaving us in despair trying to find another plumber.
Would never recommend this service to anybody.
Shelley W.
07/11/2014 12:00:00 SA
Wow, called them Friday at 3:45 out by 5! Very courteous and professional. I had been working with a home warranty plumber referral that was not working out. So in frustration I saw the excellent reviews and tried them. Spent quality time examining device, told me what was likely going on and and a fair quote and indicated would be out tomorrow am to fix. What a refreshing change. Customer for life! Thanks Expert!!
I called because I was freaking out. How can my tub fill up when I flush the toilet? Oh wait the toilet water is not going down. ok ok keep calm. I called they told me a time and called me to tell me they were running behind which I appreciated. When they arrived they were extremely professional and gave options to a solution. I would definitely recommend.
Angelica T.
08/05/2015 12:00:00 SA
Levon and 2 of his crew came to replace our pipes. And once again, did an excellent job in less than 4 hours when I was anticipating a couple of days work! All new pipes through bathroom and kitchen at a very reasonable price. Levon also takes the time to explain in detail the work that needed to be done before and after the job is finished. I recommend these guys to every homeowner I know!
Expert Plumbing is open 24/7. It's family owned and they care about their customers. You can call anytime and they're there to respond to any emergencies.
Doug B.
09/04/2015 12:00:00 SA
Called today at 11 a.m. when the toilets were flushing slowly, which is not good with a 4 year old in the house. By 11:30 an Expert Plumber was on sight and describing my plumbing options. We tried the quick (cheap) fix first, but it couldn't do the job, so we moved on to Plan B and within an hour a second van showed up, this time with the hydrojet.
While I could think of several things I'd rather spend the money on, Expert Plumbing was fast, efficient and clean. They used the camera to show me the before shots of the main drain line, hydrojetted, and then used the camera to show me the pipe root free results. They were also able to point out a potential major issue for the future. By 1:30 everything was cleaned, packed up and Expert Plumbing and Rooter, INC were on their way to their next shitty job.
My mom alway said that if you have a trustworthy mechanic, jeweler and plumber then you'll be alright in life. I feel like I've met my trustworthy plumber.
Chris L.
12/01/2013 12:00:00 SA
Expert Plumbing & Rooter did a fantastic job fixing a couple toilet and tub problems that we noticed after we purchased our new loft. They were fast and the price was affordable. Recommended!
Levon came out for an estimate and everything seemed to be going well... They came out late on a Wednesday and I was supposed to be the last customer for the day. As it was late, they told me they would have to come back either at the end of the day on Friday or first thing on Saturday to fix everything. I even asked Levon what worked better for him and we decided to set up an appointment for first thing in the morning on Saturday at 830AM.
We got up early instead of sleeping in and my wife pulled her clothes out of the closet (again) to get them access to the crawl space under the house. They pulled a NO-SHOW! I finally called after they sent me an automatic text stating their work was completed. I wasnt going to bother calling, but after talking with my wife, we thought we'd pass it on to someone at the office. I spoke to a Peter, who told me he'd find out what happened and call me back in 5 minutes... that was about 3 hours ago. Tried calling two more times, but the line just goes to a machine now. Why bother wasting any more time with these guys? There are tons of other companies out there, Id recommend looking for one that won't snub you...
Not only did Victor make sure the job was done properly, he gave me an immediate impression that he cared. You really don't see that very often and I appreciated it very much. He got into the nitty gritty of a major repair job and managed the team in a very pragmatic way. Great job guys!
Dave M.
01/10/2014 12:00:00 SA
Water heater broke and came to these guys based on yelp reviews. They were quick to respond, quick to fix, professional and fair in their price. Highly recommend them!
I have been contacted a few times by the management of Expert Plumbing regarding my experience. While I am unable to delete my previous review I decided to update my rating to 4 stars because the company has obviously expressed significant concern over the matter. Everyone has off days and perhaps my experience was one of them. The willingness of Expert Plumbing to resolve and correct what happened demonstrates a level of business integrity that should be recognized. I feel I can recommend their services because they have demonstrated to me that they do care about their customers.
Henry T.
06/08/2014 12:00:00 SA
I called Levon to come out to a job site my husband was working, on he's a landscape designer was trying to trouble shoot a fountain he was working on. He usually can fix minor plumbing issues himself but he was really stumped on this one because the joint kept breaking after welding it!!!. Levon showed up on time and gave us an estimate to fix it. Well, it turned out that rather than fix it, he just coached my husband on how to fix it himself and we saved money and he quite possibly saved the job as well. It was very important to get it fixed that particular day for an event that was happening. You don't meet professionals like Levon very often. He even gave my husband a part! We will definitely be calling Expert Plumbing again! Highly recommend him.
Levon was here in a half hour and fixed our toilet immediately. Awesome! We will use Expert Plumbing and Rooter again. The price was really reasonable as well.
These guys are great. They were very accommodating to my schedule and extremely friendly. I called them because we were having problems with gas in our house. They came out for a free inspection and discovered that everything was okay; the emergency shut-off valve had been switched off for some reason. They were patient and explained everything in a clear, concise way.
We'll definitely be using them again in the future.
Recently, I had to deal with the headache of my kitchen line clogged. Worst nightmare of my life! Made some calls to a few places and most of them gave me the run around and told me it would take them a day or two for them to come out to take a look at it. I ended up finding this place on yelp and read through some of the reviews. Gave them a call, in the next 3 hours, he was at my house to take a peak at the problem. He gave me an unbeatable price for the fix and told him to take his time to fix the clog. Within a few hours he had everything taken care of! switched some of the pipes for new ones, fixed the clog, cleaned up the kitchen, and ran tests to make sure the job was complete! I could not be happier with the service that was provided!
WOW!!! excellent overall experience. It's Sunday night and they made time to come out to see my busted water pipe. It was 100 bucks which I thought it was totally reasonable on a Sunday night and was more than willing to pay. Alex, who came by was extremely knowledgeable, very helpful, answered all my questions and offered to continue to help me. The owner jumped on the phone with me after inspection and was incredibly kind to me and understood my situation. I know who to call when I'm good and ready. #grateful
Christine B.
12/02/2013 12:00:00 SA
Fast, excellent service. I called in the morning and a friendly, polite plumber was here within the hour. Will definitely call again!
I found this company on Home Advisor when I had a huge emergency situation. Levon, the owner, answered right away and told me exactly when they could arrive and when they were going to be a bit late they called me immediately to inform me.
They assessed the issue quickly and accurately. They worked with my landlord and the HOA regarding the work needed and payment. The issue required jack hammering through concrete due to tree roots causing a back up (fun times for me) so not only did they work for several hours inside they returned at night to finish the job. (they had to drive from west hollywood back to Van Nuys to get proper equipment for the job). The finished the job and it was perfect. Plus they were super friendly and professional.
I returned from a xmas vacation to have another issue in my condo. I called Levon right away. He came within the hour, made another accurate assessment which required a bigger job then snaking. Again, he communicated times and when I needed to change the time he was accommodating. He fixed the issue, called the landlord and described the changes needed in the building. Before he left he saw something leaking in garage. He came back in and assessed and made sure everything was working properly and not leaking before he left.
I own a business and I know how picky I am for my clients and I expect that with other businesses. It's rare to find but you will find it with Levon and his team. I now have a plumber I can count on and that is a big deal!
PS. the fees are very reasonable and he's worth it.
Virginia D.
03/11/2017 12:00:00 SA
I had a leak under my house, Expert really took care of me!! They were fast and friendly and very reasonable!
AWESOME! Nothing more I can say. Tony showed up an hour after I called (very nice and knowledgeable staff as well), late afternoon! No after hours fees, no BS! An earlier plumber not only couldn't clear the drain clog we had in the shower but quoted a ridiculous price to replace the piping under the house. Tony cleared the drain in under an hour. Never calling another plumber again! GO Expert Plumbing!
When I called Expert Plumbing & Rooter, I spoke to Kirk, who was very helpful and honest! I decided to book an appointment, and he was able to send out Andre within 2 hours! Andre was also very helpful and knowledgable, providing me some great tips. I really appreciate the customer service that both individuals provided and I will use them again in the future!
Excellent service! I called about a broken faucet and a plugged tub and within 2 hours Levon showed up. Prices fair and very courteous I would highly recommend.
This morning while showering I was surprised to realize there isn't any hot water.
...wow, I called at 12:38pm on a Sunday. They arrived 1:18pm they diagnosed, replaced the thermocouple and started up my water heater and were out the door at 1:32pm. I may have to pay extra for a Sunday, but with that kind of service it was completely worth it. (They were the cheapest, I shopped around)
Luckily my baby woke up because I was worried at the amount noise a repairman would make but it wasn't the case, I don't even think my dogs noticed there were strangers in the house.
This team comes highly recommended, now excuse me I gotta go finish my shower.
Levon came out on a Sunday and fixed our water heater right away. He did a thorough job explaining what was wrong and he resolved the issue. Highly recommended!
Shayon Thehitman D.
7/19/2018
Alex was very quick to return my message when I had a plumbing
emergency that my Super had made worse. He was able to diagnose and
fix immediately what had been an ongoing, escalating issue over the
past year, and his rates are very fair for urgent house calls. I'm
very grateful for his guidance and expertise!
TONY IS THE MAN!
we found Expert Plumbing & Rooter during the inspection process for our current home but Tony's skills and work ethic are what has kept him as our permanent plumber.
The previous owner of our home was a paranoid hot mess who decided to do all of the plumbing/electrical/structural work on his own (because you know, as a part time chimney sweep and chef he was totally qualified to do that.
When it came to our attention that our sprinklers were flooding the neighborhood -because the former owner paved over part of the yard but didn't cap off the sprinklers- Tony was at our home within minutes of our frantic phone call and didn't even charge us. Granted, all he did was shut off the knob but David and I are idiots when it comes to stuff like that and were more than happy to pay him just for coming out and then some.
Fast forward a few weeks and in the 20 minutes i was gone to pickup the kiddo from school, one of my kitchen sinks leaked enough to create a small lake. Long story short, Tony fixed yet another mistake in this lovely but ill-constructed home.
He is currently fixing two more issues (our prep sink and small guest room bathroom toilet). Not only is he punctual, professional and honest, he's just an all around great person and plumber.
So call Tony for any of your plumbing needs! But if you don't call him, definitely don't call the guy who we bought this house from!
Natalie W.
06/10/2019 12:00:00 SA
Tony was great. He showed up during the timeframe that was given to us, and was friendly and professional. We had a gas leak and he really wanted to make sure I understood the work that was being done to fix the leak. He took pictures and videos from under the house, and brought me to an area on the side of my house where it was visible to show me the problem and explain how it needed to be fixed. Overall it was a great experience (considering the circumstances!) and we would definitely hire them again for our plumbing needs.
Jessica J.
10/10/2014 12:00:00 SA
Efficient and quality service. Will be calling them again if I need plumbing service quickly. :) Thanks Levon!
Yesterday, I had the pleasure of meeting meeting Levon with Expert Plumbing and Rooter. As a general rule of thumb, whatever my designated appointment time is I will tack on 30 minutes to an hour as an expected arrival time but was pleasantly surprised when Levon arrived late Friday on time as well as early Saturday morning. Levon wasted no time in assessing the problem and promised to return the next morning(Saturday) to address and rectify the problem/s under our kitchen sink. As promised, he showed up on time and ready to work and did an amazing job in reasonable amount of time(reinforcing in my mind his integrity and honesty as in the past i have had guys turn a 30 min job into a 3-4 job which is never appreciated). Furthermore, after he finished on the clock he took the time to show me how to fix another unrelated issue which I really appreciated. I HIGHLY recommend calling Levon if you have any plumbing or related issues as I will be doing the same when the time comes again.
S T.
12/09/2013 12:00:00 SA
This plumber is great! We called him at about 3 PM last night and he was at our place at around 4ish the same day! He was quick and very good! Definitely recommend this guy!
After several delays and false promises (since Friday October 3, 2014), I am relieved to report that Expert Plumbing & Rooter, Inc. FINALLY provided the promised refund in the amount of $170.00.
Their mailing envelope was postmarked Saturday 11/15/14 - which I received on Monday 11/17/14.
Today (Tuesday 11/18/14), Chase bank confirmed that funds were available in their account and this matter has finally been resolved.
Thankfully, I can now put this mess behind me.
Happy Holidays to all.
I called Expert Plumbing when my original plumber was not available at a late hour. Levon came out within the hour and did a great job. A great local plumber is always helpful when you have rental properties in Los Angeles. Keeping these guys in my phone book!!
It was very expensive. But we were desperate with our sink not working properly. When the plumber showed up ( he immediately was taking other calls and wanted to leave ) We wanted to get the work done and finished. Within a few days the sink stopped working again we called for the warranty after two service calls the plumbing company decides to do nothing.
Richard G.
02/05/2016 12:00:00 SA
This was my first experience with Expert Plumbing. Found them to be very impressive. Would highly recommend them to anyone in need of prompt, dependable and reliable plumbing services.
Awesome professional service, priced right!
I had a shower drain that wasn't draining.
I thought I'll just get some liquid drain cleaner and be done with it. I did. The shower drained. But in less than a week the shower was blocked again. What a waste of time and money.
So, I got smart, I went on to yelp and found Expert Plumbing & Rooter. They came out, snaked the drain in under a minute and everything was like new again.
Andrei was professional, courteous, worked neatly with putting down protective material to not mar anything in my home and knew what he was doing!
I hope that a clogged drain is the only plumbing troubles that I ever have, but no matter what my plumbing needs are, I'm going to call Expert Plumbing & Rooter right away instead of trying to solve it on my own.
This is the second time we called Expert Plumbing & Rooter. They were prompt in arriving. Lenon gave us a clear explanation of what the work required. They needed to assess the problem with thhe use of a camera. They found the problem and completed in less time than he estimated.
Mona R.
10/02/2017 12:00:00 SA
I truly hate to give bad reviews for any business. But I felt that I was charged way too much for something that took about 10 minutes to fix. We bought a new fridge and were told by the delivery people that ice maker's shut off valve needs a plumber to turn off. I didn't question that, and hired a plumber. Called a few places, most of them charged by the hour plus parts. I decided to use Expert Plumbing and ended up paying 3 times more than the ones who charged $95/hour. They say they were here for 50 minutes, which truly is not the truth, but even if that's correct is it fair to charge $375 for a job with no actual plumbing, no parts needed and takes less than an hour? Just for shutting off a valve. I don't know, maybe I'm naive to expect that plumbers could be fair. I will not use them again.
Unreliable. Called with job ready to go this AM. Gave them the info and they said they'd call back in 10 minutes. Never did. I called hours later - no answer. UNPROFESSIONAL. Showing up is about 2/3 of the job and they clearly cannot even do that.
Daniel B.
07/11/2018 12:00:00 SA
I would highly suggest Andrei to anyone. He cleared my bathtub drain and also helped replace some old
piping that had become damaged due to age. GREAT WORK!!!!!!!
Recently, I had to get someone to fix my bathtub and toilet early in the morning before going into work. I spoke to Tony who came quickly and told me that everything was backing up and he gave me a pretty decent price. I was relieved when they called me later to say everything in my bathroom was back in order. This place works for me!
john p.
01/05/2020 12:00:00 SA
Levon came and did a great job. Was very professional and clear about what he recommended and did. Installed clean out from sewer line access and was done in a few hours. Would contact again in the future.
Sam M.
10/08/2017 12:00:00 SA
After my failed attempts to unclog our toilet, I called expert plumbing and rooter. Few hours later, on a Sunday afternoon Andrei and his helper showed up he was friendly, professional and clean. It took him less than 20 minutes to unpclog the toilet and the cost was very reasonable. I would definitely recommend Andrei.
I was desperate. Selling the house, brokers' open house tomorrow and the hot water faucet in the shower quit working! My regular plumber had no openings today so I called Expert. Tony came right out, explained what the problem was, and fixed it within an hour. He was friendly, quick, effective, and left the shower as clean as he found it. I couldn't ask for better service!
So we've been dealing with a clogged kitchen sink for some time now and finally it was time to call a plumber. After calling numerous places we settled in expert plumbing due to their same day service (within 2 hours of calling!!). Of note they do charge $39.99 for a diagnosis but if you decide to go ahead with their services the diagnosis fee is included with the price. To unclog our sink (without the access point that would have made it a lot cheaper) the fee was a little under $200 which was comparable to other plumbing places I called.
One thing I really liked about this service is that they text you when you schedule your appointment and get text updates regarding the plumber arrival time as well as the invoice. In addition to this our plumber also gave us a courtesy call which I really appreciated.
Our plumber, Andrei was very nice and gave a long detailed explanation of what was wrong with the kitchen sink pipe. I was impressed with his knowledge as well as his patience with explaining what was wrong.
I would definitely recommend! Thanks again Andrei!
Sam I.
07/09/2016 12:00:00 SA
Hands down, the best experience I've ever had with a plumbing service. No joke, Professional and courteous from the moment I called. It started very late at night. I had a leak underneath my water heater, seeping up from the concrete garage floor where the hot water pipe went down into the concrete. I called Expert's 24/7 hotline number and got an immediate answer from a courteous and intelligent dispatcher who offered to send a crew right away or, if I preferred, the following morning. I decided to wait until morning since the leak was quite slow. The next day, Levon (son of the owner of this family business) and his assistant Andre showed up exactly on time, inspected the situation, provided an estimate for the job which was very reasonable considering it was going to involve taking out the water heater, jack-hammering concrete floor underneath, digging out and replacing old corroded pipes, etc. Since our water heater was quite old, Levon offered to let us buy a new one which he would install at no extra charge since he was going to have to reinstall a water heater anyway. He and Andre graciously accompanied me to the nearby Home Depot so I could purchase a new water heater -- but he and Andre did all the heavy lifting and used their truck to bring it back to my home. Then, after the job was done -- pouring new concrete and everything -- they cleaned everything up and took away the old water heater and all the trash. Did I mention that they finished the job in supersonic speed? Same day. No delays at all. These guys were laser-focused on getting the job done right, by the book, with the utmost professionalism I have ever seen from a plumbing company. They clearly take pride in their work and I was won over completely. They will be my plumbers of choice from here on out. And, no, they didn't pay me to write this rave review, They earned it, fair and square. You can't go wrong. Trust me!
My wife and I were really worried about finding a good plumber to come and unclog our kitchen sink. We asked our neighbors if they knew of any good plumbers and they all said no. Instead they gave us horror stories of their past experience or someone they knew who had a bad experience with plumbers. Saying how they all will rip you off and over charge for things that you don't necessarily need to have done. Despite all their horror stories, I went on Yelp and found Expert Plumbing & Rooter. They have really good reviews and my wife and I live by Yelp. Not to mention they are open 24hours, which is amazing. I called and setup and appt for them to come by and take a look at my issue. They came first thing in the morning the next day without hesitation and inspected the problem. They gave us an initial assessment which cost $75 bucks to either resolve the issues or put that as a credit towards any further service we might need to fix our problem. Which I think is really fair of them. My issue was a lot worst then I thought and they quoted me a very fair price to completely resolve my issue. They came back the next day with the proper equipment to resolve my problem and was in and out in 30mins tops.
Our plumber's name was Levon, and he was extremely helpful and very informative on all of our questions. He knew exactly what the problem was and how to fix the issue. Him and his partner came and did their thing. They were extremely polite, clean and fast. I have to say it was not a bad experience at all and I would highly recommend Levon to everybody. There will be no horror story about my experience with the plumber at all.
Thank you Levon and Expert Plumbing & Rooter for taking care of our headache.
I was referred to this business by a friend of mine. I thought I would take a chance, and call them other than my normal plumbing company. Everyone has bad experiences with plumbers, so calling a new company can cause concerns to every person including me. I have to admit though, they surpassed my expectations.
So I basically had a problem with my shower drain. The water wasn't flowing and the drain seems clogged. I tried fixing it myself, but I was not able to do much on my own. I gave them a call, and was surprised as how well mannered the representative was over the phone. He was calm, collective, patient, and courteous. I described my situation over the phone, and he gave me a price quote on how much it would cost, which not many do. That was a + in my book, since he gave me an idea of what I was looking at.
The plumber came over at the time that they mentioned that they would, which is even another plus. Being timely and punctual is important to me. He was nice, and understanding and very knowledgeable. He explained to me what caused the problem, and the things I can do to prevent such things from happening again. The job didn't take to much time, as he just need to snake the drain and clean it out.
I grade them at a 5star just for being on time and explaining the problem.
Hollie R.
12/03/2014 12:00:00 SA
Levon was so helpful! I completely trusted his judgment. Professional, kind, and extremely helpful. Thanks for all!
Every trusting service. Affordable pricing. I got a few other quotes one was outrageous but they came in about the middle and they used quality parts . This company is fully equipped with all the tools needed to repair my main sewer and replace a section in the yard . I looked up the tools they were using and found out that it is the best on the market. Now i know why he was confident in explaining my issue to me. Will recommend to my sister cuz she is also having plumbing issues
I had Expert Plumbing & Rooter do one job: new water heater installation. They did the job well. That said, I have received incessant spam emails from them ever since, the better part of a year, requesting new work. I have no new work. Thankfully, I rarely need a plumber. I have requested they stop spamming me 7 times. The emails continue. Buyer beware. They pay no attention to customer requests after completing one job.
Update from my previous review
Now the comapny sued me for refusing pay them $500.00 in a small claim court. They stated that the $ 500 is just for the removing the leaking section and applying pipe dope without adding $300 diagnostic fee. It is an obvious lie. Even I have evidence that the previous agreement was $300 for the diagnosis, but I don't know how they put it in the bill on their cell phone before I was forced to sign. As I said in the previous review, all the process of the removing the leaking section and applying pipe dope took them exactly 12 minutes. It would be shorter if Levon didn't talk over his phone during majority of these 12 minutes.
is there any place I can complain about the despicably deceptive and price gouging behavior?
Be careful for the company.
Please help me how to deal with the situation.
Thanks for the quick service and great job! My patio drains were completely clogged and I was starting to panic as the water levels were rising quickly from the rain last night and today. I called at 2pm and by 4pm the job was done and the drains were clear. The price was right as well...it was the same as I paid over 4 years ago to another company so no inflation here!
I highly recommend them...thank you again to Expert Plumbing.
Search no further if you need a dynamic plumber! My toilet wasn't flushing and needed to find someone. I called their office and they came out in an instant. Levon called before arriving, arrived on time and was very professional. He assessed and diagnosed the problem in a split second and fixed it before I could even offer him something to drink. It's hard to find someone at this caliber these days and I am so happy that I somehow found him. He also was very thorough and explained everything without trying to make the job seem harder. Simple and quickly fixed my problem toilet. Super professional! Overall, his service was excellent and I would recommend him to anyone looking for a good, honest plumber!
V A.
12/05/2017 12:00:00 SA
Came home last night to a flooded bathroom, called these guys freaking out. Met with Levon, let me just start by saying...wow HOT! But also, he was straight forward no bullsh** (pun intended), carried himself with integrity and there was an aura of honesty in the way he carried himself that's hard to find in a big city. The problem was a root in the drain, he cut open a small part of the concrete, replaced the pipe and closed it back up in a matter of hours. Here is what I liked about these guys...
1.) Super Professional: The paperwork was - Paperless, very tech savvy which I love!
2.) Started on time ended early
3.) Well mannered and respectful
4.) The work they did from beginning to end was clean and organized
Thanks guys...good luck with the rest of your jobs.
These guys are great! Had a bathroom double sink that was backing up. Levon and Ernest came out on a Sat , exactly when they said they would and worked on it for 2hrs. They had to snake through the vent line on the roof using a few different tools and techniques to get to it. Turns out when we had renovated our bathroom the contractor didn't install a clean out line for the sink and that was why they couldn't get to where the backup was. So after two hours they called it a day and didn't charge me a dollar for the effort! That really impressed me. When they said they could install the clean out line the next morning i was more than happy to have them do it. Upon completion of the work they cleaned up the area where they had to cut into the wall for the clean out line and patched it up. Didn't even take that long for them to do it. I highly recommend Expert Plumbing and will use them again if and when i need a plumber.
I called Expert Plumbers in distress at 6pm after we were advised by the gas company that we had a gas leak in a house we had planned to move into in two days, and they could therefor not connect our gas service. We first called Anee Plumbers who said it would cost between $1,800-4,200 and would most likely require all new gas lines. We suspected that we were being scammed. Lavon from Expert agreed to come assess the situation by 8pm that night (amazing!). He arrived on time, crawled under the house, tested the system and said he thought it could be fixed for around $500. His final bill came to $550 and the house then passed inspection and the gas company turned on the service. Needless to say, it pays to get a second opinion and Expert Plumbing is our go to plumber from this point on. Lavon's service was outstanding.
My apartment was flooding LATE at night and Levon came right over without hesitation !! He was extremely professional very knowledgable on all plumbing issues. Prices are very reasonable especially when it's a late night emergency, I 100% recommend this plumbing service.
Yon H.
05/02/2014 12:00:00 SA
okay, so.... you guys won't believe this. Prior to getting these professionals to fix our plumbing, We hired a plumber from nowhere land to get on the job, who appeared to be a total RIP-OFF. He was paid before hand, and spent two weeks fiddling around with the broken parts of the pipes and whatnot, and in the end ran off with all the parts needed to fix the system and never came back. It wasn't until Expert Plumbing and Rooter showed up and fixed everything in TWO HOURS. TWO HOURS-yes you heard it right. I am amazed at the speed which they work at and how diligent they are at their job. Expert Plumbing and Rooter is definitely my new go-to plumbers! I guarantee you won't regret it!
So very happy my husband contacted this company to fix our kitchen sink/garbage disposal clog. They were prompt and did the job fast. Not to mention their prices are the best in the area.
Levon was extremely helpful and informative with all of our questions and concerns regarding the issue and also rates.
Thank you Levon & Expert Plumbing!
I contacted Expert plumbing through yelp and got a response within 5 minutes. They offered to have a technician come out to my house the same day and quoted me the price of $95 to unplug my clogged kitchen sink. I wasn't able to have them come the same day, and the technician came out 2 days later at exactly the time he was promised to arrive. It took a under an hour to unplug my sink. He charged me $200 to do it. He also told me that My problem is chronic and caused by old pipes. It was more expensive then I expected. However the technician was polite and efficient and I am grateful for the service.
. Hiring Expert plumbing was such a wonderful experience they are soooo professional !
They take exceptional pride in what they do and how they conduct business. No bate and switch no games over price all information is upfront and clear.
Levon, Tony and crew did a repipe and installed 3 tanks less water heaters permitted ! They went above and beyond to do a great job I'm very happy with the quality of work and attention to detail. To
Sum it up they are pros you can trust ! JessicaC
Found them per on-line and with all the good reviews, expected good and honest service; the quality of work was ok, but, found they were over-priced, a lot of up-selling during the job, and son had said they would not mark-up materials but father did, saying he'd walk off the job if I didn't accept it.
Levon came out when my sewer backed up into my tub and fixed everything. At first, I thought he did a good job, but then I found out they charged me $13,000 when other neighbors had the hob done for only $8000. That is a lot to overcharge someone. Also, my sprinkler was damaged and he wouldn't fix it. Don't ever hire them unless you want to be overcharged and get no help afterwards.
Ray T.
02/04/2013 12:00:00 SA
Tony (Owner) of Expert Plumbing & Rooter, Inc. did such a phenomenal job for us that I was surprised he was not on Yelp already. I am very happy to be the first to give Tony and his company a well deserved 5 star review. We needed a washer and dryer installation/hookups including complex plumbing (it was not an easy task), but with 30 years of expertise and experience under his belt, I knew we weren't dealing with a handy man but with an experienced plumber. Tony is a really hard worker. Great prices and overall fantastic well done job. Highly recommended.
My main pipe leading into my house burst as I was walking out the door one morning last week. Water was gushing out of the pipe and down my driveway. As a new homeowner I wasn't quite sure what to do so I started calling plumbers, most could not get to my house for a couple of hours. The guy I spoke with on the phone from Expert plumbing was calm and told me he could have someone to my house in 15-20 minutes. He also instructed me to turn the water off coming from the street. Thank god my amazing neighbors came out to help and within 15 minutes the Expert plumbers were on site and the water was off. After evaluating the problem the told me about a quick fix to make sure that I had water going to the house, but the real problem was the pipe from the street to my house. The plumber didn't have the part I needed for the quick fix but he called his team member and the part and the quick fix was taken care of in about another 20 minutes. For a problem I thought was going to be all day, it was all wrapped up in just over an hour. They also emailed me a very fair estimate to do the bigger project, I need to save a little money but looking forward to hiring them for the bigger project. Thank you Expert plumbers for your fast help!
Kenny S.
04/05/2020 12:00:00 SA
I just want to give a shout out to Alex ... Alex was very professional, sought out what the problem was and solved the problem... Great job
I had 2 plumbers come out to fix a clogged bathroom sink. Neither one could fix it and Mr.Rooter, after a failed attempt to fix the drain via snaking the line, told me I needed a $600 high pressure cleaning on the drain. I called Expert Plumbing from their Craigslist ad and they offered to come out and try to fix it with the guarantee that i they can't fix it there is no charge. Not only did they fix the drain by snaking out a huge clump of hair but they also replaced several corroded drain parts and put in a new sink plunger for the super cheap price! I will definitely used them again in the future because I feel like their prices are very low and I can trust them not to overcharge me.
I scheduled an appointment to have a leaky faucet repaired, rearranged my day to be there to meet the technician at home, then got a call minutes before the appointment in which I was informed that the company did not repair leaky faucets, but only replaced them. Putting aside whether this was an attempt to trade me up to more profitable work, it is something I clearly could have been told at the time I scheduled my appointment, took time off from work, etc. Whatever the opposite of customer service is ... that's what I experienced.
Beware of their emergency service prices.
I appreciated the fact that they came out on Memorial Day, but charging $495 to replace a ice maker valve seems very expensive to me, I understand the $120 service call fee, but $375 to replace a valve is excessive, they said that it was because they needed to drain the system, but that is a very simple operation, I feel like they take advantage of emergency situations.
I have no complaints as far as the work done, the guys were efficient and professional, the just overcharged me.
I believe that the $120 service call fee should be more than enough, there was no need to overcharge.
Lori N.
08/11/2018 12:00:00 SA
i used Expert plumber about three or four times the first two times they were OK the last time I asked them to come out to fix my toilet leak they charged $165 and then we ask him to come back out and look at my toilet because it was still leaking they wanted to charge me 85 more dollars or tell me that I needed a new toilet they were rude they were rude they were very rude will never use them again. Also got a very high quote for water valve gauge they were so rude
Pretty terrible. They didn't show at our appointment time. They called to say there would be a specific delay. No problem, I said. See you then. Then they didn't show at that time. Then I called to ask for an update. They didn't answer the phone. I left voice messages, which weren't returned. Now it's three hours later. Still no return call. I'm going to look for another plumber now after wasting my morning waiting.
This company saved my day. They helped me with replacing my broken kitchen line under my house. Expert plumbing went above and beyond to help me with my emergency plumbing issue. Ask for Levon or Tony when calling. Theyre great!!
Deborah S.
07/06/2016 12:00:00 SA
These guys were so amazing and nice! HONEST too. I had a plumber come out and he totally tried to scam me. Then I looked on Yelp and found Expert Plumbing. They handled my issue of a back up on one side of my house with professionalism and explained everything to me and when I asked them to check the other side and my mainline just to see if all is well because I just moved into this house. They said I DID NOT need anything done to the other side or my main line. Wow. Honesty from a plumbing company. It was so refreshing. I am blown away. Will no doubt keep using them and refer them.
Liparit H.
10/02/2019 12:00:00 SA
Will never use this company any more. The teck came to my house and told me that I have to call to manufacture for the part. I did it got the parts after installation it comes out that it was misdiagnosed
Tony did a fast, clean job with both my bathroom drains and a garbage disposal reinstall. Nice, trustworthy guys with knowledge of how to do things the right way. Very impressed.
Amy R.
10/04/2013 12:00:00 SA
I called Expert Plumbing for a problem with a clogged kitchen line. They were here in less than 45 minutes, found the problem, and fixed it right away! Very professional and kind- will definitely recommend them (and use them again) in the future!
I've used Expert Plumbing & Rooter on 3 occasions now for different plumbing issues in my home.
-Replacement of some copper piping in my crawl space due to pinhole leaks.
-Disposal replacement.
-Repiping of tankless water heater to correct faulty installation by a previous owner.
-Snaking bathtub drain
These guys in a few words are highly competent, reasonably priced and honest. Additionally A+ for communication and promptness.
I've dealt with some dubious plumbers over the years but these guys are great and highly recommended!
Lana M.
07/05/2017 12:00:00 SA
We found Expert Plumbing through HomeAdvisor. We are fully satisfied with their performance. They were responsive, prompt and very clean. Thomas was a joy as was his assistant Eric. They informed us of every aspect of the job and we are thrilled with the job done. We have already recommended them to our friends.
Tony showed up on time wearing a mask and booties a la COVID Fixed our kitchen leak. Reasonable price. My new go to plumber!
Jennifer N.
05/05/2016 12:00:00 SA
I interviewed over 7 plumbers in and around my area and Levon and Experp Plumbing are the best. They are professional, affordable, punctual,and take time to explain everything to you, step by step. I have had two appointments with both Tony and Levon with Rick and was extremely satisfied on both occasions. I even called past 8:00 pm on a weeknight and Levon picked up right away and answered all of my questions even thought it was after main business hours. I've a very discerning customer and i've already referred them to two of my friends and family. They are a family owned business and conduct business the way it's supposed to be done. Call them, you will not be disappointed!
I have used these guys twice now. First time was an emergency my tub leaked water everywhere they came out right away and fixed it.
This time my toilet was leaking every time I flushed it. Made an appointment, since I have another toilet I can use in the meantime. They showed up on time and were super professional. Andrei is the man. He is fast and efficient, you can tell he knows what hes doing. He pulled the toilet off and resealed it super fast, put in new bolts and said it should be good for awhile. I also talked to him about how this toilet was super slow compared to my other one. He went to the truck and got some parts and fixed it up so now it fills super fast. I am a neat freak and he even wore boots in the house to keep my floors clean. He cleaned up everything when he was done. I'm not sure how much another plumber would have charged for this but for the amount of work he did the rates seemed reasonable. I will definitely use Expert Plumbing again. Thanks again Andrei!
Fantastic! My tenant called me at 11pm to let me know that there is a leak in the bathroom. I called first thing the next morning and Levon was at our place at 10. He diagnosed the issue fairly quickly, fixed it in about a half hour, and did not charge me an arm and a leg for the emergency. Nor did he charge me a diagnostic fee. Very reasonably priced and I am so grateful. They are now my go-to plumbers.
I am very unhappy with this company. Not only have I spent a ton of money with them, they don't show up for appointments with no phone call explaining they are not coming and when they finally did show up, they were supposed to get back to me the next day with a quote and that was over two weeks ago. Thank goodness it wasn't an emergency. I guess the company isn't interested in small jobs. I would never use them again and would warn future customers to find a more reliable company.
erika r.
09/10/2015 12:00:00 SA
Great.
Came out the same day I called him to fix an issue in one of our stores.
Was there very quickly. Called me after letting me know what the problem was.
Very painless and prompt
First off, let me start this review by making it known that a 5 star rating is an understatement... If I could give Expert Plumbing & Rooter, Inc. 100 stars, I would have. I had a plumbing emergency not only at MIDNIGHT, but at MIDNIGHT, ON A SUNDAY!! I immediately jumped on yelp to search for a 24 hour pluming service. After 5 minutes of going down the list of these 24 hour plumbing services that we're sending my emergency call straight to voicemail, I came across Expert Plumbing & Rooter, Inc. where Levon answered immediately and assured me that he would be at my house within 45 minutes. Levon was extremely professional and friendly and made light of the situation (even with it being 12:30 am) and fixed our problem in a jiffy. I highly recommend this company to not only my friends and family, but to whom ever is reading this review and questioning whether or not to call!
David K.
09/07/2014 12:00:00 SA
I needed help because my kitchen sick was clogged. I would have done it myself but I'm having back problems. The man came and helped me out. It really fixed it self but he did have to tighten a few things under the sink.
A real lifesaver. Thank you
Frank M.
12/03/2017 12:00:00 SA
Wonderful service. Friendly and efficient. Kirk explained everything ahead of time and even offered me advice on correcting one problem myself rather than have him come out. Andrei worked on site at my house in North Hollywood and was wonderfully helpful and responsive to all my questions. I couldn't ask for a better plumbing team.
Steph R.
05/05/2015 12:00:00 SA
This is the second time our company uses this business and we could not be happier with the work that is done. After three failed attempts at reaching our building's manager, I gave up and asked if we could just call our own plumber to which I was given the go-ahead. I called them yesterday at 4pm and they were able to schedule a visit with us for this morning.
We had them out to take a look at our staff toilet because it was filling up, but not cutting the water when it reached the appropriate level. Thankfully, the issue turned out to be just the handle. We will be keeping their number in our directory so that any future plumbing issues can be addressed by them. Thank you again!
Expert Plumbing and Rooter came right when we needed them. Fixed our plumbing problems quickly and at a great price. We've used other plumbers in the past BUT now I think we've found a company to stick with for all of our plumbing needs. I can't recommend them more!!!!
These guys are amazing! I called two other plumbing services to fix my tub and they both said they would have to cut a whole through my tub and wall in order to fix it as well as buy all new parts. I called Expert Plumbing and Rooter and they came out right in the morning and fixed it within a matter of 5 minutes with out replacing any parts or cutting through anything. They were professional and easy to work with! I'm putting their card on my fridge because if I need any other services, they are my first call.
Khanh N.
01/07/2018 12:00:00 SA
I have to be completely honest. I did not use Expert Plumbing and Rooter when they called to offer their services from a website called HomeAdvisor.com. However, I did receive multiple calls from other service providers with a basic service price, but ONLY Expert Plumbing and Rooter went above and beyond with their extremely helpful advice relating to my crisis. The moment I heard this, I knew this company and their employee were genuinely helpful and incredibly professional. If I should ever need plumbing done. They will definitely be the first company I call.
P.S. I loved your response to G.G. who gave you a 1 star review, which had such a detailed description of the event.
Jan N.
08/01/2014 12:00:00 SA
This review is long overdue. Our water bill was way too high last month. I called DWP and they said that it wasn't a mistake, there must be leak somewhere. I called 3 different plumbers, the first one wanted to charged me $500 to fix the leak and the regulator. I called a second one. He said no leak. Then I called Expert Plumbing& Rooter to confirm. Levon was so kind to come out on a Saturday and did not charge me for the diagnosis fees after he found out there was no leak. He explained very well about how he comes to that conclusion. Will definitely call next time for your honest service. Turned out that DWP made a mistake and had nothing to do with our water system.
Came to the rescue...fixed another plumbers mistake at no charge... We've used them a few times now and will keep calling back when needed.
G G.
10/01/2014 12:00:00 SA
EXCELLENT SERVICE! needed a simple drain cleared. The tech that showed up was on time, friendly, knowledgeable and efficient. Will definitely call again for rooter service. Price was fair as well. Thank you again!
I am surprised by the good reviews for this company. My water heater was not working. There was a leaky pipe on top of the water heater that had flooded the base of the water heater (about a half an inch of water) and was preventing the water heater from igniting. The tech told me that once water gets inside the water heater, it would take at least two weeks to dry out and it may never work again. He recommended replacing the water heater and gave me a quote. I had another plumber come out, he replaced the leaking pipe, used a towel to mop up the water and turned the water heater back on. Whole repair took about 20 minutes. Works perfectly.
Had a problem with the drainage, wrote a message to the company and got a very fast explanatory return message that undressed all my questions and concerns.
The owner was very patient gave me time to decide and when I needed the service was on time and very professional.
Everything was as he said it would be, charge exactly what he estimated.
Fixed the issue and gave me 2 year warranty on his job as promised.
Very recommended, very professional and did a great job. All my pipes are as good as new.
Rita W.
10/10/2014 12:00:00 SA
I called another plumber and they wanted to rip me off charging me well over 400.00. I went to Yelp and found these guys who told me it was a simple problem to fix. The plumber Levon was here for 15-20 min. And charged me $230.00. I saved over $200.00 by calling this plumber. Great service!!
I called Expert Plumbing & Rooter for a slow drain in the bathroom around 10:00 a.m. One minute into the conversation, I was impressed by the lady's efficiency. She understood the nature of the problem immediately, the next steps were how soon a plumber could do the service and cost range. And I was told a plumber could be at my home between 11:00 a.m. and 1:00 p.m. So impressed, I asked her name, Theresa. 45 minutes before estimated arrival time, I got a call from Theresa notifying me the impending arrival time. Within 45 minutes Andrei showed up. He was professional and polite. A quick diagnosis and in no time the job was done. Would I use Expert Plumbing & Rooter again? 100% yes!
With only one bathroom in my house, a backed up main sewer would be bad enough to deal with. Top that with having a houseguest and a late Saturday afternoon, it could have been a nightmare. I started calling local people to come and snake as I've had to do in the past due to major tree roots and old main line. I certainly didn't want to call the last company who had ripped me off. After speaking to a few different people, I decided on Expert as they were friendly and helpful on the phone and said they could be out to my house in a couple hours.
Levon showed up on time and was very polite and professional as the last reviewer also noted. He was honest, showed me where the problem was (wasn't a surprise because I already knew) and he offered several options to ultimately fix it. And while I was only prepared to do the snake fix at the moment,, I will most likely call them to do the bigger job based on Levon's work and ethics. He even offered to come back and snake again if it backed up in the next week or so at no cost!!
It's nice to know there are still good people out there that don't try to take advantage.
I highly recommend Levon and Expert Plumbing.
Michael B.
11/04/2013 12:00:00 SA
Our son threw his teething ring toy into the toilet just as it was flushing and expectedly it clogged the drain a bit and wouldn't flush properly. Seeing as we needed a plumber to remedy our plight I saw the many favorable reviews for Expert Plumbing on Yelp and decided to give them a call. Levon was very polite and business like both on the phone and in person. They gave me an appointment time just a few hours after my call and were prompt in arrival. They snaked the toilet and cleared the drain so the toilet flushed correctly again in no time. Even answered a question on another matter. Prompt, polite, professional and got the job done lickety split. Can't ask for more! I highly recommend Expert Plumbing for any of your plumbing needs.
Clogged my garbage disposal on a Friday night causing water to shoot out of the wall next to my washer/dryer. Called Expert Plumbing and spoke with Levon who said someone would be here in an hour. Tony came by in a half hour, snaked the drain, and fixed the problem quickly. He explained the setup of the plumbing in the house and things to watch out for in the future. Super nice guy and reasonable prices. Very happy with the service.
Andrei was an expert and knew exactly where our blockage was located in our bathroom sink drain. Arrived on time (actually a bit early) put covers over his shoes to protect our floors (without us even asking). Highly recommend this young gentleman.
Cant say enough positive things about Levon and the team at Expert Plumbing and Repair. We called them after smelling gas in our kitchen and later having our gas shut off by the gas company. Levon responded to our call and quickly stopped by to assess the situation. He was very thorough in tracing the gas lines to find the leak, and eventually had to replace a large section of piping behind our stucco wall to fix the leak. While the work wasnt cheap, it solved our problem and allowed us to quickly restore gas and heat to our home. Levon was very easy to deal with, very honest and upfront about the potential for extension work that would be needed, and did a great job repairing the brick and stucco where the piping had to be repaired.
We would definitely recommend Expert Plumbing to others!
Reina R.
06/11/2014 12:00:00 SA
Levon is a kind and honest technician. Thanks for coming out rapidly and solving the problem. This is an authentic Yelp based on Yelp. Paying it forward. Thanks Expert team
They showed up within the timeframe given. They unplugged the line that was backing our toilet into shower and tub. At $160, perhaps not the cheapest or most expensive but it was Sunday evening and THEY CAME and in 15 minutes all was good. To us It was well worth it. Be sure to ask for the Yelp discount. The plumber gladly applied it, no problem.
Giuditta B.
10/11/2014 12:00:00 SA
I am posting this review on behalf of my boyfriend, Stephan.
i bought a new refrigerator and called them to exchange the frozen and not functioning water shut off valve and connect it properly.
With a very short notice , father and son showed up in time, brought all the parts and proper equipment and finished the job.
I would not hesitate to use them again and I recommend them to you all.
After calling many plumbers for a loft in Downtown LA, Expert Plumbing stepped up to take on an urgent job. The valve that controls the hot and cold water on the bath tub broke, and it was pouring into the tub. Andrei the plumber shut the water off to the unit, and replaced it with a new valve after getting the part one hour later. Thank you so much for saving the day!
Jay Jay N.
01/07/2015 12:00:00 SA
A weird smell was coming from my bathroom. After looking through yelp, i was gonna give it a shot with Expert Plumbing. The Guy that came was super nice and was truly honest and upfront with me. He examined the issue, told me my drain pipe was broken under my house. We agreed on a price and I had him fix it. The price was very reasonable IMO. Ill have them do any further plumbing issues that come up.
Mary J.
03/12/2015 12:00:00 SA
I had a leak at my house. I couldn't find where it was coming from. I called the first plumber I found online. I was fortunate enough to have found him. Ashot came at the time he promised. He was honest and extremely nice. He found all the toilets that were leaking. He is capable and honest. I highly recommend his services !
There is nothing like finding a leaky pipe on Sunday, I found Expert plumbing on Google, I expected to pay a little more than a week day repair call but more then three times the regular price?
I had another pipe leak a little over a year and a half ago and was charged $175.00 which was fair and reasonable, the pipe was a bigger pipe and and when i told Juan he answered Its Sunday, I got charged $575.00 three times the price and he wanted to charge me an additional charge of $60.00 total of $635.00. I was told $ 60.00 would be charged if I refused the repair when I called them, when i told Juan that he reduced the $60.00. And I know I had the right to refuse the repair but the person living there is a elderly person and i could not leave him without water for a long time, I had to do the right thing.
Any way BUYER BE AWARE if you have a emergency and don't want to be taken, you decide what to do.
I will let you know they came in a reasonable amount of time and Juan was nice, and took the money with a smile.
Catherine C.
07/12/2014 12:00:00 SA
My husband called Expert Plumbing & Rooter to get an estimate on what we thought was going to be a major plumbing job on our rental house in Burbank. The tenant had complained of a stinky backup that we couldn't seem to get rid of. Expert Plumbing showed up on time and the plumber was courteous and easy to talk to. He told my husband that, no, we don't need a major plumbing job but instead we just needed to remove a stinky hairball trapped beneath the sink. Instead of the major job and associated cost I had envisioned, Expert Plumber figured out the problem and didn't even charge for the visit.
Wow! an honest plumber! One stinky hairball removed, one happy tenant and one happy landlord.
Eric B.
06/08/2019 12:00:00 SA
Levon and his staff are great. Returned my call promptly. Showed up on time and the price was reasonable. Had my water heater fixed in no time. Courteous and knowledgeable. Will definitely call again when I have a plumbing issue.
Thank you Levon
Eric Brown
Kristian P.
09/03/2013 12:00:00 SA
During a party my brother bombed the c*** out of the toilet last week (pun intended). My uncle and I tried for at least half an hour to unclog it with one of those useless plungers from the dollar store, but decided to give up and call the plumbers.
Anyways, they came on time and went straight to work on the toilet. The whole thing didn't take more than 20 minutes! We really can't complain!
Andrew B.
02/09/2016 12:00:00 SA
Levon is THE MAN! Came out to fix two clogged toilets that I couldn't unclog with the plunger. He said that he might have to remove each toilet, snake the pipes and put the toilets back in place. This would cost $250 per toilet. Then he says, let me try to plunge them. About 5 minutes later, he calls out to me to say that the toilets are fixed and shows me the proper plunging technique. I ask him how much do I owe you and he says, pay me whatever you think is fair. Most companies would charge $100 just for the visit, but since this was so quick I said how about $50? and he says perfect. He was friendly, clean, honest, helpful and cheap. What more do you want from a plumber? I am a customer for life.
I was really happy with the service from this business. I had a hard time finding someone to fix my leaky toilet on Sunday of a holiday weekend, but Levon came out within an hour of my call. The service was very efficient, and the price was reasonable. Levon had all the needed parts with him, so we didn't need to wait for him to run to the store. I also appreciate how he was honest about what needed to be fixed and what could wait because our house has an older plumbing system.
Ashley C.
12/06/2016 12:00:00 SA
I've been waiting for this plumbing company to show up, and we had a confirmed appointment. I have to call the company only to find out they decided to take on another appointment without giving me the courtesy call to let me know they will not be showing up.
Jack L.
01/07/2015 12:00:00 SA
Company is great. Dependable. Kept me informed of their enroute time because traffic was bad. Courteous and knowledgable. Cleared my clog. Will definitely use them again for my plumbing needs.
I had a plumbing emergency last night. Poop water was coming up from my tub. A plumber came about an hour after the initial call and explained calmly what had to be done. He charged me 150 to rooter out the roots. He was done in about 30 minutes. Now i can go back to sleep knowing theres no more brown water in my tub. Thanks Expert Plumbing!
Honest and fast service! Called them for a leaky kitchen faucet and they came within 60 minutes to fix the problem. Highly recommend the company.
Alec
Tanya H.
01/03/2016 12:00:00 SA
Fantastic services!! We had the leaking and hot water problems so we searched on Yelp and thanks god we found them. Within 45 minutes after we made a phone call, Levon and his crew shown up and diagnosed all the problems super fast!!! The price is very reasonable compared to the excellent job and how professional they are. We're so impressed and absolutely recommend to anyone!!
Ellen D.
08/03/2014 12:00:00 SA
I called Expert Plumbing on Sunday morning about a sprinkler leak. Levon not only answered the phone but was at my home within the hour.
He quickly analyzed the problem and came up with a solution at a very fair price. He was personable, professional, and worked quickly to stop the leak.
Wow, talk about 24 hr. Emergency Response Team! I found their number through Yelp and I called them earlier this evening at 6:30pm due to a water heater problem. Levun arrived at 7:34pm, half hour ahead of schedule.
Levun was polite, knowledgeable and prompt. He even showed us how to resolve the issue ourselves in case we run into the same problem again. Granted, it was what we were doing all along but the difference is, he made it work. He was out the door within 10 minutes.
I'm happy the other 3 companies I called prior to calling Expert Plumbing: 1) was unavailable until tomorrow, 2) put me on hold for 10 minutes and 3) went straight to voicemail. Thanks to their shortcomings, I found my go-to for plumbing services.
The plumber seemed really confident in his work. I only had a shower arm replaced but it was something I knew I couldn't do on my own. Everyone at Expert Plumbing were very nice and professional from the person answering the phones to the plumber. The job only took a few minutes. However I would trust them with a more extensive plumbing job.
I would highly recommend calling this company for any of your plumbing needs.
john m.
01/07/2015 12:00:00 SA
Very friendly and knowledgeable. We had a nasty clogged toilet, tred plunging and using drano. Found out that we should not be flushing diaper liners down the toilet even though they say flushable on them. They arrived on time and did a very nice thorough job. Would highly recommend.
Expert service, conscientious and extremely nice. Trifecta and a rare find today!
Levon showed up for two plumbing tasks on a Saturday; the hot water knob in the tub wouldn't turn off and the kitchen sink leaked from the plumbing underneath.
The work was labor-intensive since the bathtub was 'vintage' and the kitchen sink plumbing had been done incorrectly when it was renovated. The work was done in what I thought was an appropriate amount of time and the labor was clean and friendly.
Is anyone satisfied with a price? I got what I was paying for and I believe that I am making a home improvement. I could have gone elsewhere, but I was impressed with the promptness to respond to my request for help and with the professionalism of Levon and his assistant.
Happy B.
02/02/2014 12:00:00 SA
Great service by Levon. Came in last minute on Sunday morning and was able to get the job done without any fuss. Service was fast and the guy was really nice. We thought the pricing was fair. Very happy with Expert Plumbing and Rooter. We recommend them highly!
Nathin B.
08/05/2013 12:00:00 SA
Snaked a sink with 25ft of gunk. Tough job. Thanks
Recently, after returning from a brief vacation, our kitchen sinks were slow to drain. Within a couple of days they stopped draining all together. I called Expert Plumbing. The problem was assessed, a proposal made at a reasonable price, and the work commenced. The drain was cleared, and our mainline was visually inspected. I will definitely call on Expert Plumbing again for any plumbing needs.
My boss texted me at 9pm saying he didn't have hot water and the hot water heater pilot light wouldn't relight and the thing was leaking. Called Expert Plumbing hoping to get someone out first thing in the morning as I'm leaving the day after next for vacation so this MUST get fixed ASAP. Kareem calls me 5 minutes after I place my service call stating he's 5 minutes away from my boss's house can he stop by to check it out now?! AWESOME! He knew what heater was needed and had it brought on sight, no waiting the next morning. We also discovered the dishwashers were not operating and he relieved the pressure in the pipes that was causing that issue. Last problem the pressure regulator on the house was going out. They ran a test and sure enough needed to be replaced. Kareem makes sure to carry even odd sized parts on his truck. No running back to the shop for the part. They were timely and did a good job. Expert Plumbing is no my Go To plumbing company!
Susan K.
06/08/2017 12:00:00 SA
If I could not give a star, I would. While they came out and cleared a blockage, they left the expunged TP on the floor of our several parking spaces in our garage, they didn't check which pipes they opened up, so they didn't re-tighten causing leaks. and they didn't replace the cover to the main service. line. I had to call a different plumber to correct the last two issues and remove the contamination myself after walking through the nasty paper and cleaning off my shoes.
I would not recommend this company
Jessica N.
09/10/2014 12:00:00 SA
My elderly mother had a problem with her faucets and needed some plumbing done. I was able to contact them by phone and arrange the appointment. They were so nice to my mother and treated her like a queen and did a great job for a fair price. I am extremely grateful for them. Will use for any future problems!
Great plumber. Had to replace another plumber who failed to repair a broken pipe. They were on-time. The truck was new and clean. The plumbers were polite and careful inside the house. The estimate for the water heater replacement and pipe repair was reasonable and described clearly. Even though they encountered some unforeseen problems, they stayed until 8pm to finish the job. Highly recommend
Dean S.
09/12/2013 12:00:00 SA
I've used Mike Diamond plumbing before but will never use them again due to their bad customer service. After calling several places, I decided to use Expert Plumbing because they seemed professional over the phone. Tony came out within the hour and explained to me that my main sewer line was clogged. He insisted to snake the line from the clean out I had installed 3 years ago from another plumber. After snaking the line, he ran a camera for me to see what the problem was. He explained that the sewer line had to be repaired because the problem would happen again. He repairs the line that same day giving me a 5 year warranty. Price was reasonable. Great service. Thanks Tony!!
Levon came on time and offered me the most cost effective way to fix my issue. He was not money hungry at all which I appreciated. He fixed my problem within 15 minutes and also gave me maintenance tips. I would suggest them for anyone in need of a reliable and reasonable plumber.
I had what appeared to be a burst pipe under my house around dinner time and called the plumber I'd used before who had given me a magnet with their phone number on it. I was assured a dispatcher would call me back right away, but after 15 minutes with no return call I found Expert Plumbing on Yelp.
I spoke to a plumber, Daniel, right away and he was at my house within 10 - 15 minutes. Although he couldn't fix it that night, he came back first thing in the morning and took care of the problem, which fortunately wasn't a burst pipe. But he did still have to go into the muddy crawl space under the house
Daniel explained everything along the way and worked with me on the price. I didn't get a magnet from him, but I will definitely keep the phone number of Expert Plumbing where I can find it if I need it again. Oh, it's now been well over 24 hours and I still haven't been called back by the other plumber.
The job was done beyond expectations and would defiantly recommend this service to anyone I know. I was very pleased with the service and outcome to all of the work done. The rebuilding of the toilet tank and the new sink faucet look great. Everything was done exceptionally well.
Camille G.
05/09/2015 12:00:00 SA
I have found my new plumber for life! I had a leak under my kitchen sink (or so I thought). LaVon from Expert Plumbing & Rooter showed up precisely between the scheduled window of 1:00 p.m. to 2:00 p.m. He took one look at my Kitchen faucet and quickly deduced that the leak was not coming from beneath the sink but from a loose faucet head. He fixed the problem in less than five minutes. When I reached for my wallet to pay, I was told there was no charge! Are you kidding me??? No Charge! As a single woman who knows nothing about plumbing, he could have easily conned me into thinking the issue was far more complex. He was so honest and professional. I will never use another plumbing company ever. I found this company through Yelp and decided to give them a try due to all the positive reviews. Wow! I am sure glad that I did.
Didn't take long for more plumbing issues to arise. Our kitchen and bathroom sinks needed work and the garbage disposal was acting up again so I called 2 days ago. Tony showed up that same day, quickly figured out the problem and told us he could stay late and do it that day or come back another day. We had him come back since our kids were needing attention, and he showed up today, on time and ready to work. He brought another guy with him and they both knocked out the problems quickly. Everything is actually working in our house again. YAY!
This company has great ratings for a reason...quick service, kind, professional and reliable plumbers and reasonable rates. Will definitely use them again!
I was visiting my friend in the Valley, she had a clogged drain in her kitchen, it was a smelly mess. We called Expert Plumbing and we found them to be friendly and got the job done! They were fast, it was easy and the prices were accurate! Thank you again!
I've used Expert Plumbing & Rooter three times now. The first time, I was impressed that someone actually answered the phone (it's hard to find real professional out there). It was a minor shower job that they did quickly and inexpensively. The 2nd time I used them was for a major job: they dug a trench and installed a new pipe from my house to the sewer. I expected to pay many thousands of dollars for this based on other quotes. Boy, was I pleasantly surprised to get this done for what was an amazing price. A few days ago I called Tony in for a simple clogged bathroom sink. As always, he was quick to respond and got the job done for a very reasonable price. He asked if I'd shout out here on Yelp and I told him I would; not because I was being nice but because I really believe in these guys. They always do it right. For several years I was looking for a plumber I could trust; someone honest, responsible and reasonably priced. Tony's my guy! I'm a huge fan of Expert Plumbing and Rooter.
Allison G.
09/07/2014 12:00:00 SA
Pleasant experience.
My four year old and I have a bad habit of using a little bit too much toilet paper and we got a nasty clog on our only toilet at 9pm on a Saturday.
After trying to unclog it for several hours, I called them up and they were at my apt 40 minutes later.
It took 10 minutes to unclog our toilet and Levon was professional and friendly. The price was reasonable.
I hope this never happens again but if it does I know who to call.
i was having a washer and dryer installed, I was told that my hot and cold water valves were frozen and needed to be replaced. I called expert plumbing because of the awesome ratings they had here on yelp. I really needed the work done asap because the installation could not be done until the valves were replaced. Levon the plumber came out within one hour of calling for service, he came to inspect the valves and told me they did not need to be replaced, i guess the crew that came to install my washer and dryer were too tired at the end of the day to do the install and made up some excuse not to get the job done. Levon the plumber inspected the valves closed them and told me there was no need to change them , immediately i asked what i owed him for his time and he replied nothing.....really? who does that ? the guy was extremely nice and told me i would have to pay around 140$ per valve. How often do you find real honest people like that. I couldn't be happier to have found a real honest plumber. Levon is the man, give them a call if you need plumbing done, you will not be disapointed.
I have two houses in Glendale. One has water heater leakage problem and water pressure issue. The other house has a very old water heater (24 years) that needs to be replaced. So, I hire Expert Plumbing to repair all these issues. They come on time and they repair all the problems I have in my houses. This company is not cheap; but you get what you pay for. I am a mechanical engineer; I have seen many plumbing contractors (both good and bad). I have to say Expert Plumbing is the best I even seen. I will definitely hire them again if I have plumbing issues again.
Bridget S.
01/04/2015 12:00:00 SA
It couldn't happen at a worst time, the day before Christmas and all 3 bathrooms backed up!!
I called several companies and NO one was available
I reached Expert and they said they would be there in 60 mins!
Thank you for saving Christmas!
Peter C.
01/11/2017 12:00:00 SA
The first time I hired Expert Plumbing was when I needed to replace the gas line from the gas meter to the pool equipment. It was a long run and they offered the best price and schedule. They did a permitted job adhering to building and safety codes.
I've used them a few times since for smaller jobs like installing a toilet.
They last time I used them will also be the last. Like several others who have posted about emergency repairs, I too felt ripped off after the last service call.
I went to turn an outdoor hose bib and it fell off in my hand. I realized it had rusted off and that only a rusted plugged up galvanized fitting was keeping the water from pouring out and flooding my wall and foundation.
Side note: My pipes are copper so that fitting should never have been used.
Expert plumbing arrived about two hours after I called. They took a look and said it would cost between $300 and $450. I told them I thought this was high but went ahead with it. They tried to repair the pipe attempting to remove the fitting and replacing it with brass. After thirty or forty minutes they have up and did the job properly. They cut the rusted fitting off and sweating on new copper parts. In total, they were there for an hour and forty minutes.
They total charge was $450 but believe they discounted it to $425 after I reminded him that I was a regular customer.
Anyway, I believe a fair price for a plumber and assistant to do this job would be about $225 including the few inches of copper and new hose bib. It would have been a one-hour job if they approached it properly from the get go.
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