Bodine-Scott Air Conditioning & Plumbing

As a business owner it really takes a lot for us to submit a review specially a no star review but!  it has  been in the 40'a and lower 50's temperature inside our home and yesterday we slept with the lower 30's.  All we get is one person blaming  the other and not fixing the problem, we need  our heater on. We cannot believe they told us it was the thermostat and they came in with the wrong kind then they never came back and it is 64 degree inside.  It is going on a year.  They were quick to take the money.  We give them a zero.

I just want to thank Quinton and his supervisor for saving us from blistering heat today. They got here quickly and fixed the problem in just minutes with a new capacitor. We have cooling again thanks to these thoughtful and kind and caring gentlemen. Thank you both so much andcthsnkbyouvto Bidine Scott.

I called this company on Sunday 8/6/23 however no tech was available to come to my home so I scheduled an appointment for Tuesday morning.
They came 8/8/23 and tech put dye in the system to try to find leak in my ac unit, charge was $266.
They came 8/10 tech couldn't find leak before I had to leave for work at 11am, no charge.
They came 8/12, 1 hr 15 mins late, tech didn't know what he came to my home for, he didn't bring uv light to check for leak, used my ladder without asking, then he was looking around in a bedroom with the light on his phone, I asked what he was doing in the bedroom and he said he was looking for the leak, then he left but I have 3 screws missing from my unit & he scratched my unit & he didn't put back fuse outside. No charge.
I was trying to call the company when I saw him in the bedroom to get more information on what happens if leak isn't found and to verify tech Able actually worked for them however no one would answer the phone. I ended up texting them and the reply text states that my issue will be forwarded to the manager. On 8/14/23 I called to speak with manager and the manager was out of the office. I was able to verify that the tech did work for the company and was told the manager would call me back. I have not received a call from the manager and have now been without working AC for a week. Hope you don't have an issue with this company because they don't seam to return calls or be able to fix an ac. I recommend not using this company.

FYI, my little brother Gabriel Villarreal was ran off of the road on Friday Morning at about 11:30 AM 9/14/2018 Located Kostoryz going towards Staples. His vehicle was not because he drove off the road and did a bad curb check. When he called they stated that the individual in charge would call him back on Monday. When he was contacted they basically told him because there vehicle did not come in contact with his vehicle they were not responsible for anything. Please share this with friends and family. Because this could happen to you and or your loved ones, lucky for him he was not harmed in this cause but the next person my not be so lucky.

From the first call that I made to this company to the follow up AFTER my unit was installed,  I was impressed by the professionalism and above and beyond attitude everyone has shown. The sales (?) Tech was prompt, professional, knowledgeable, and  took the time to explain the different options available to me.
Scheduling was quick and within a few days of accepting the proposal, I had an appointment that worked for my schedule.
The installation team was prompt and respectful of my home and tried to work in my requests for wore routing and time constraints. They did everything they said they would do and even cleaned up after themselves.
The same sales tech followed up the same day and again about a week later.

Best. Service. Ever...

DO NOT USE THEM!! They are a Scam!! Read till the end!

Our home AC broke early Saturday morning, we called Bodine-Scott that as soon as we woke up and they got someone to come to the house that day. A guy comes to the house to check what's wrong with our AC and he said our motor broke and he would just need to call to get a part, but should be in on Monday. Monday came, we called Bodine-Scott and they said they have the part and someone can come to the house noon on Tuesday.

(Mind you, I have a full time job and 2 indoor dogs)

Tuesday came and I had requested to be half day at work since Bodine-Scott said they will be there at the house at noon. I rush home to be there by noon, got home at 11am and waited...6pm no one is there so I called Bodine-Scott and told them no one came, the lady on the phone said that the technician was backed up so he will come to the house Wednesday noon.

Again, I had to request half day at work. Wednesday arrived, came home at 11am from work and waited..waited..waited.. I called at 4pm and I asked if someone is still coming, the lady on the phone (Melissa) said the technician is backed up, but he will be there. Ok, so I gave the tech sometime. 6pm...8pm... no one!! So I'm starting to get really annoyed so I call back again at 9:30pm and I let Melissa have it over the phone. I told her that they are not doing good business because I had to request time off from work and I'm losing money and yet they can't tell me an ETA?? So I told her I know exactly how you run your business. They go to peoples houses/business where they can get more money. My AC was under warranty so I only had to pay $170 so they put my house on the bottom of the list. So I said if you don't get someone to the house by tonight (Wednesday) I will go to the local Chanel news station and complain how you run your business. DING! She said she will get someone to the house in less than 1 hour.

And to my surprise, someone arrived in 1 hour to fix the AC. Don't forget we live in Texas so the House was HOT, it was even hotter than the temperature from the outside!! Thank goodness the AC was fixed, but NEVER again will use this company.

The reason why I have Bodine-Scott a one star is the lack of COVID safety protocol. Installer didn't have proper face mask when entering our house. His face mask had to many holes make it easy to spread Covid. The installer knows his job did a great job

I know people have their feelings about the Covid-19 vaccine, but if you're going into peoples houses (especially the house of a 76-year old customer) you should get the vaccine... just my opinion ... okay... let the bashing begin...

Not recommended gave 1 star ratting be cause that is owes yelp allows

Installed and Carrier AC unit on June 6,2017. My old unit did a better job of cooling house. MY neighbor said unit when it comes on at night would wake them.  I have called several times complaining at loud noise from unit.  Unit would run all day come to find out that compressor is overheating and shutting down and only interior fan is running. happened all summer house would be up to 81 degrees inside. I made recording of ac running while making noise the tech said, Sound like a normal unit to me. Another Tech said the problem was with the Nest Thermostat that was in September of last year took nest off-line seemed to work ok but hot part of summer was over.  Friday of last week same problem started late afternoon temp climbed to 83 degrees. Called another AC contractor to come out to look at,Tech said Your compressor is not working it is to hot to touch so it has turned itself off because of over heating. Your compressor is bad the capacitor is good, call Bodine Scott and tell them what I said.
called them to day after much heated discussion the will send some one out today to look at.

Highway robbers they wanted 315.00 to tape back up the plenum that came loose 1 year and 4 months after they installed it not to mention having to pay 500 hundred dollars for a new coil that failed 1yr and 3 months after install. The re taping of the plenum is a ten minute job. I asked the technician why so expensive he said labor and material. I went and bought a roll of aluminum tape for ten dollars I will do the job myself and never give this company a penny. Forgot to mention that when my coil failed they came out and after 5 minutes determined that I had a leak somewhere and that they would have to charge me another 115.00 on top of the 85.00 service call to go in the attic to look for the leak. Got that straightened out with his boss but I wonder how many people have paid that.

Asked them to inspect and service two condos that we were selling. They charged us $460 ffor what was inspection and service, which included cleaning the coils, checking the freon, etc. We found out that the $460 was for inspection only. I recommend that you find another ac company to use.

I've been meaning to write a review on this company for a while. Our AC broke last year, and right before the July 4th weekend of course. This was a company we had called based on their ads (... we'll fix it day or night but never charge overtime), to come out and save us from the sweltering, oppressive corpus heat. So a guy actually did come out, tried to sell us a brand new unit and promised to get back to us with a quote. He never did. Never called us again. Never followed up. Period. So that was our experience with bodine- scott. They didn't fix anything, we never heard from them again. In my opinion they suck. Completely unreliable. The person who actually saved us, did a fabulous job, was honest, reliable and hard working, was Red from Red's Air Conditioning. Great crew, in the business for a long time, and accountable for their work and to their customers. Probably why they have 5 stars online.

Dealing with this company has been an absolute nightmare. The workers that have come out to do the work on the plumbing side are amazing. The office staff you have to deal with however are straight up disrespectful and horrible. I'm amazed they would employ people like this. Due to the office staff I would not recommend this company to anyone. I hope their plumbers doing the jobs get paid well for having to deal w such horrible office staff.

ZERO STARS. I don't like posting  bad reviews because they can sometimes be unfair. However, as a business owner I would want to know what kind of company I was dealing with. We consulted this company for commercial installation. They sent a guy out to take measurements etc, who said he'd call us with an estimate as soon as possible. Over a month later (after ignoring my emails asking for an update & not once returning any of our calls), he emailed a RIDICULOUS estimate.  3 times the appropriate cost. Detailing nothing except a laundry list of associated installation costs NOT included in the price. Our impression is that this man didn't return our calls or emails because he didn't have a clue what he was doing. I have serious doubts that he was consulting with anyone to come up with this estimate. I think he pulled a number out of his ass. I am inclined to believe a previous reviewer's comments stating that the person he dealt with told him the business owner was no longer involved and didn't seem to care about the business.  So think twice before hiring these folks. The estimate we were given was so ridiculous, you can't help but wonder how many people may have been taken advantage of by these folks.

(Corpus Christi) My parents were made to wait two weeks for a part to repair the AC. An AC company's entire job centers around having the tools needed to repair these systems. This is unacceptable in every way. They were also promised a call back numerous times over the two weeks that never came. Terrible, unreliable service, poor follow-through, not to mention ridiculous disrespect for the elderly. BS has lost these longtime customers.

Mine and my husband's AC in our home went out sometime around 12am last Sunday, I called and left a voicemail. I had explained all of my health issues and they called me back and had a man named Able come over to get the AC unit running. Able did get the AC unit and he was in and out of out home our home in 10minutes. I was hesitant to call them back because of the service the Able provided. Low and behold the AC unit started acting up again. I called back and spoke with Brittany and she advised me to shut the AC unit off completely and she would send someone over first thing in the next morning. Sure enough first thing in the morning I received a Text from Thomas (Tommy) and he fixed the AC unit, he didn't rush and he actually took pipes apart to clean them very well. He took the time to explain to my husband and I what he had to do and if we asked him to show us what he was talking about, he didn't hesitate. My husband and I are aware that our AC unit still needs some more work on it done. We have already scheduled and we pray that Mr. Tommy will be the one to finish the rest of the work needed. Not only my husband and liked the way Mr. Tommy did his job on Monday only my in laws did as well and they live across the street caddy corner and even stopped to check on how the AC unit repair was coming a long and they too were very impressed with Mr. Tommy's knowledge. Bodine-Scott we applaud you for having this young man Mr. Tommy working for you guys!

The commercials are BS.  If you call outside of their working hours, you only get the answering service.  The technician, Julio, was great.  What I had a problem with was the fact that the problem was figured out before 2:00 PM, but I didn't hear back from the salesman, like I was supposed to, until after 5:00 and then was told that they'd have to check it out tomorrow when in the office with the computer.  I don't know that it was the salesman's fault, he said he just got the msg., but whatever the case the ball was dropped.  I knew it would probably be tomorrow before it could be fixed but, now I know it will be at least ANOTHER NIGHT WITH NO AC IN SO TX!  Calling other companies for quotes now.

Our new system does not keep it 20 degrees cooler from outside....EVER. The owners son Chris never showed up or called the day he was supposed to (or any day after for that matter!). After getting the builder Steve Homes involved, the engineer Bruce came out and preformed a test on the unit and he was supposed to call with his test results by last Thursday, no call received. We have a brand new unit and they DONT CARE AT ALL ABOUT THEIR CUSTOMERS! They only seem to care about big jobs. They put in the worst system imaginable. Wrong size duct work for the unit. Airflow is off throughout the house. Terrible company. Do not use them. Please do your research and use anyone else. Also research which company your builder used so you aren't stuck with dealing with them like we are! Private message me for more information on them. I kept record of all visits with multiple pics for proof our ac does not work.

THANK YOU FOLKS!!!  Your prompt response (Mr. Lancaster's e-mail on a Saturday night at 11:00) and efficient, friendly service are why I'll recommend your company to all my family and friends!  Mr. Greg Chavez (tech) was exceptionally fast and friendly and had our unit up-and-running in less than 30 minutes!  So nice to still find quality service like this.  MANY thanks, again.

Built several homes and used them, all my homes are hot and have AC issues. After 5 houses, I'm done. My rentals all have complaints about different levels being too hot. Once in the middle of early fall, my heat and AC was going on AT THE SAME TIME at my primary home and it was literally 102 (see photo) in my home. I'm done with them. My 4th level is so unregulated we can't even use it at all. In the summer it drops to 58 degrees (they said it's the dump area for the AC and the winter it's about 91 (see photo) degrees... absolutely ridiculous JUST EXCUSES FOR POOR WORK. It's been 3 years and no correction THEY DO NOT CARE. My rentals are horrible as well, temps are never regulated always hot or cold or AC pipes leaking within months of being installed. How do they stay in business?? Beware!!! They blame this computer system which shows them the best place to put ducts and vents ... WELL IT SUCKS ... must have a glitch because my master bedroom is always super hot, I literally want to sell every home they have done installs in it's so awful.

ZERO STARS! READ ALL THEIR ONE STAR REVIEWS! These charlatans totally botched a $14,000 install that voided my warranty! All of their promises were nothing more than lies. They claimed to be certified by the manufacturer to install my unit. In fact, they only had one person who was certified. The week after my installation, he quit the company, leaving me without anyone who knew how to repair my unit. I hired a professional energy auditor to review their installation. He told me everything about it was wrong. They just threw down a prefabricated pad on top of my old pad and leveled it with wood blocks! WOOD BLOCKS! The unit was oversized. The ductwork was undersized. My air return box was half the size of what it needed to be. The unit was so starved for air it started sucking in humid air from the outside, through my walls, through my addict and around door frames. My home was quickly invaded by mold. The back wall of my den, which was paneling, was totally warped and ruined by the humid air. That cost me thousands of dollars to get it repaired! My hall closet, which is my addict access, was totally overtaken by black mold. The unit sucks hot humid air out of my attic and sweats constantly on the indoor unit. Bodine Scott sent out their best tech to look at my unit. He stayed at my house for 10 hours scratching his head, having no idea what he was looking at. They charged me over $500.00 and told me I needed a new part. They said they would order the part and get back to me. THREE MONTHS went by and nobody ever called me! After multiple complaints. Their best tech returned to replace the part. Only, he did not replace the part. I had marked it with my initials. He pretended to replace it, said it had been repaired and immediately left. No testing whatsoever to ensure the unit was working correctly. After complaining again. Do you think they apologized to me? No, they told me they had nobody who knew how to repair the unit and they wouldn't be coming out to my home anymore. These people are shysters.