DO NOT HIRE THIS COMPANY, they are untrustworthy! 2D Plumbing was hired to do a hydrostatic test on a house we were looking to purchase. They passed the test for the house indicating no leak, documenting in the same passing report that the sewage lines dropped 4 inches within 10 minutes of the test. I have no technical knowledge of plumbing or mechanical systems, so I was told that a passing test meant no leak. After inquiring and hiring other Master Plumbers to test the house AFTER I purchased the house, I find out that 4 inches in 10 minutes is a substantial leak and this leak has caused MANY foundation issues to my house. According to other Master Plumbers, any good plumber would have known that 4 inch drop in 10 minutes is NOT a passing test, indicating a leak and significant repairs to be done to the line. We had 2D come out and do a second hydrostatic test, the field technician reported that the 4in drop in 10 minutes indicated a leak, 2 days later we get the official hydrostatic report back and they yet again passed it, indicating no leak! We called and talked to the plumber that passed our house both times and he gave very nonsensical answers as to why our house should pass even when there is a 4 inch drop and the field tech told us there was a leak.
I believe that 2D Plumbing has a working relationship with OpenDoor (large corporation we bought the house from) and FORGED this passing report so that we would buy the house.
UNPROFESSIONAL, UNTRUSTWORTHY.
Currently trying to contact their management (proving hard to do) to remedy this situation.
Also, the chat function on their site that promises Immediate reponse SUCKS and they actually have never responded to me through it.
