Best Drawing Design Services in Phoenix AZ

We waited all day for pool representative to come to our house to get a bid on a new pool in Tartesso community and we understand that we get behind on our schedules or things come up but can we call the customer that are waiting on you, especially if they tell you if they are going to be there a certain time and a NO SHOW...
We could have done other errands and instead of waiting all day.
JUST A PHONE CALL WOULD HAVE BEEN NICE...