Best Installs Customer Purchased Materials in Phoenix AZ

Michael was very professional arrived on time and he knows what he's doing and he did a great job installing our five fans at our new house I definitely will use him again in the future, Mission accomplished!!

So far, Joel has done both my bathrooms and they are amazing! He and his team are always on time and the jobs were done quickly! Next up is my kitchen and I can't wait to see the end result. Joel even went with me to look at tile, etc, as I had no idea what I was doing. I highly recommend them!

Jon at GCS Woodworks provides great service and completes projects well.  He repaired a side gate at my home, which I need to have secure due to the pool in the backyard.    Jon was punctual, completed the repairs as scheduled, and was really courteous and polite.    Out of the several quotes I received from various companies, Jon took the time to explain the repairs needed, answered all my questions, and reviewed the gate.  He is knowledgeable and courteous.   I would definitely call him again for future projects.
Mesa, AZ - June 2022

WOMEN BEWARE

Do not book services through them. At first, this family business seemed like a great option for me, as I needed to use my vinyl for them to repair and redo my stairs. As a first time homebuyer, I was lost and really needed guidance about what to do.

1. The stairs originally had carpeting with a skirt. Where the skirt was, the drywall was damaged from pulling the carpet off. They told me to replace drywall and THEN they would do stairs. I did that for $500 and then when they finished the stairs, they left the drywall completely damaged again (see pic) the risers were also left completely unpainted, saying they don't do drywall or painting. I ended up paying $470 more again after the project was complete to finish paint and drywall. I later learned that a stair skirt would've solved my issues. I was never offered that and now it's too late. Why was the job not finished??? Why wasn't I given my options of a stair skirt?
2. My initial project start date was pushed out over two weeks because the installer had a family thing. When they gave me notice, it was for the next day at 7am. I WFH and had to move a lot of meetings (which is okay! I would rather get this project done). Well at 12pm I had an important meeting that could not be moved, I asked the installers to take a 1/2 hour break. I got a scathing email from Marilyn basically saying you don't tell our workers to stop working! -- how do you let your installers work partially outside in AZ without a break....
3. I had to bring my own materials to their office (40 min away) and had to get things measured 2x. I also ordered a doorway reducer which was completely left off the project and never made. When I asked about it, they made me try and measure the doorway and bring them materials--isn't that a contractors job? How am I supposed to measure the height of tile vs vinyl in a doorway (which is millimeters) isn't this part of the service?
4. Installers were not made aware of a specific area to do, so when I said yes that part is included I got yet another scathing email from Michael / Marilyn saying that I was telling the installers to do extra work. They clearly have communication issues.
5. When installers came back to redo some vinyl that was lifting, they tried to guilt trip me, saying we did this area and didn't know we were not supposed to do it so we never got paid -- sounds like their employers problem.
6. When I tried to get them to come back and fix that spot, Michael called me and absolutely BERATED me on the phone. I'm not kidding-- my whole family witnessed it. He yelled at me saying I was trying to cheat them out of the project. What I was simply trying to say (and could not get out because the owner Michael was literally SCREAMING at me. ) was that I was not going to pay until they came back and made a reducer and fixed the lifting vinyl. They wanted me to again run the materials up and measure myself for their communication lapse (I have emails to prove I included a reducer). He stated he would send his lawyer after me if I didn't pay ASAP --again project was not complete.

To the installers: please create your own business on Thumbtack so you don't have to work for this company. You work hard and seem to not be treated as well as you could.

Overall, if you are a women or someone who does not know a lot about Millworking, please please look to book elsewhere. I am traumatized from Michael screaming at me and the communication between multiple family members and installers for this project was an absolute mess. I ended up letting them know that I could only email from them on. STAY AWAY!!!!! Get everything in writing!!!!!

I contacted Jaime at Jag Home Services after another handyman in Ahwatukee last minute was not able to perform the work and the replacement person failed to schedule. But let me tell you, I am so glad. I have now found a reasonable, reliable, communicative handyman that is also licensed, bonded and insured. My immediate need was to have two hanging garage storage. I will def be contacting Jaime for other jobs!

Extremely knowledgeable and professional! Did the job well! Wouldn't hesitate to invite him back for another service.
Definitely recommending Justin and his team to all my friends and family.

Tiana and Glen did amazing work on my kitchen remodel. They delivered on everything I requested for with quality workmanship. Their communication was top notch throughout the entire project and it really gave me a sense that they truly cared.

They put a lot of effort in getting into all the details of the project and we're thorough with all aspects. Because of of this, we did not encounter any major unexpected issues on the project.

They completed my full kitchen remodel along with replacing the flooring throughout most of the house in a month's time frame. They provide a neat schedule of all the different work to be done and dates of when that work is scheduled for. We followed this schedule almost exactly and they were even able to work in a change to the project without pushing the timeline further out.

I have been completely satisfied with their work and would without a doubt recommend them for home remodel projects. They are respectful, professional and charge very reasonable rates. I am looking forward to using their services again for a future bathroom remodel.