Best Interior Design Services in Phoenix AZ

We were in the middle of a tragic bathroom remodel in which the previous contractor took the money and left. We had previously received a quote from Ellen and after coincidentally running into her we asked if she could help. She was willing to help even after we did not choose her for the job due to the competing quote being a little cheaper.

She and her team came in and repaired many errors that the previous contractor made. They did a phenomenal job and we are thrilled with the way that our bathroom came out in the end. Her team showed up when promised and worked very carefully and precisely. They did not leave a mess as the previous contractor did.

I recommend White Builder for any project that you have in mind, keep in mind that many parts are delayed beyond any contractors control at this point. (it took almost 3 months to get a bathtub).

Ellen is great to work with And keeps you informed of any setbacks or unforeseen changes throughout the process. Her team is great to work with and we thank them for fixing the absolute mess that the previous contractor got us into.

This is a hard review to write because I can't quite word how I feel about what Paul Rene did to my home. I also have a hard time taking the pictures that would best showcase the work they did.
So I'm just going to do my best.

1- My library is absolutely and insanely beautiful. The lines, the wood, the feeling, the craftsmanship are all one of a kind and special to my wife and I.

2- The sturdiness of the install is exceptional. There is a rolling ladder that actually rolls around a corner. That is not normal. It is beyond what you would expect, and just amazing to use. The track system that the ladder slides on is super unique and low profile. It is sturdy and functional. I love it.

3- The creativity Paul Rene employed to design and manufacture this library was beyond what I could have envisioned. He sat with my wife and I and listened to us. We are lifetime collectors of books and avid readers. Every book on our shelves have been read at least once.
When we sat down together he asked about our personalities, what we loved about books, our personal taste.
A few weeks later he came up with a draft design. We worked back and forth for a few more weeks adjusting lines and adding more curves until we have the library you see pictured in the review.

4- Paul Rene worked hard to install the library. The team they used to install everything were courteous, and incredibly professional.
After a month, I asked them to come back to look at a part of the ladder slide system and they were here adjusting it in no time.

I can say this honestly- Paul is an artist without peer. My photos barely capture what he designed., and what I have the joy of living with. His partner Rene is a technical master at construction. Bringing the vision to a function that is delicate and sturdy enough to hold thousands of well loved books.

Please feel free to message me if you have any questions regarding Paul Rene.

I have been a customer of Master Hands Painting for over 5 years & could not be more pleased with the customer service & professional workmanship! They left our home cleaner than when they started & have brought new life to it as well!!
If you want the job done right the first time call John from Master Hands,
I promise you won't be disappointed!!

We could not be happier with our kitchen remodel from Capital Mark! The communication and attention to detail exceeded my expectations. The professionalism and courtesy of the staff was top notch. We literally did not have one thing go wrong because they are so prepared. Not only do I highly recommend Capital Mark, I look forward to using them in the future

The Good:  The final design fit our needs perfectly.  What once was a worn and outdated kitchen, is now a beautiful and functional part of our home.  Thank you Margo!
The product is quality craftsmanship, drawers are dovetailed,  RD Henry brackets, and soft closures utilized throughout. Finally where pullout shelving is used, soft closures are installed.
- Stradlings Cabinets is a family owed small business in Gilbert, AZ.  
- Shout out to Stradlings General Contractor, Josh Liles.  He is terrific. Josh took care of all the sub contractor issues that popped up during the install process.  From difficult to minor, all tasks were approached with the same 'git er done' attitude.  Obviously Josh was in control of only so many things, but I know a hard worker who cares about his product when I see it.  Thank you Josh. Your efforts were greatly appreciated.

The Bad and Ugly:  if you want to raise your blood pressure, and become frustrated beyond measure, check out the poor customer service made worse by a total lack of communication between the customer and the service provider, at Stradling's Cabinets.  All monetary exchanges must be conducted in cash or check.  
If you agree to this and want them to design for you, it is 10% of the total estimated cost of the job up front. That money is put toward the cost of the project design if a contract is signed.  If not, then it goes into the Stradling coffers.  Depending on sq footage and other factors, one can spend anywhere from 25k - 100k + for a complete kitchen remodel.  
Once design is finished and you agree to have Stradling's do the work, the customer must contact, schedule and pay for the demolition (old cupboards and cabinets) prior to the installation of your new cabinets.(approximately $325,  and old cabinets are recycled ).
Also before Stradlings can order your 'custom cabinets' from the factory the customer must pay 50% of total cost in cash or check .  
And finally, when your new kitchen arrives on pallets and is unceremoniously dropped in your driveway, the customer must pay the remaining balance, (in cash or checks , Lol) before a single nail is driven.
The whole process from start to finish took about 60 days, give or take a weekend.  We were only without water to the kitchen for 11 days. (Washing dishes in the spare bathroom got old after day three, or so)
The most infuriating thing however was not Stradlings business model, living in sawdust for the better part of a month, or even the running water issue.  It was the complete and total lack of communication(zero, zip, nada) between Stradlings and myself.  There were several instances/issues that came up over the course of this project, and I had to call them to find out what happened.  In my mind, if I have paid for an item and/or service up front, I should not be asking the company with my money why things went the way they did.  
When, and I mean WHEN parts didn't come in, or the deconstruction crew screwed up the marble window ledges, or the drywall people were delayed for two days, or the electricians made the wrong cut in my outer wall, or sending an obviously sick man into my home to do the tile work, or the full stop on the completion of my project, because somebody ordered mismatched drawer fronts and  pull handles. Stradling's Cabinets actually had the gall to try and blame me,  (like I would purposely order two different drawer fronts with dissimilar designs) instead of just taking responsibility for the error and getting it fixed.  In the end they said it was the factories fault.  Whatever.  I just want what I paid for, I want it done right the first time, AND if something does go wrong, I do not want to be the one who has to call Stradlings, and ask repeatedly when is it gonna be fixed!  
I found out this evening that Stradlings had the corrected drawer fronts delivered to them on Sept 12th, they then sat on them for five days until Friday,Sept 17 when they were given to the cabinet installer.  During this timeframe, I called the company many times looking for my drawer fronts and handles.  It was very frustrating because no matter whom I spoke with no one seemed to know when I could expect them to be installed.  I even asked if Josh could do the install. The answer was always, he was busy.
It is October 1st and the cabinet installer just finished installing the drawer fronts and hardware.  He informed me that he had the drawer fronts for a full week. He said that he was told that there was 'no rush' on the install!  
Today is Oct 1st. My cabinets that I paid 100% for over a month ago, are finally in and they look very nice.  

Recommendation:  Either do it yourself, or find a company that speaks to the importance of customer service, and then does all they can to make sure that value stands out.  Organizations that display integrity above all else are generally very successful.  Unfortunately, because of my experience with Stradlings, I will not use their services again.