Best Algae Removal in Phoenix AZ

Unprofessional. I reached out on Yelp on a Monday to request a quote and provided my Scottsdale zip code. The owner responded back and asked for details and photos. I responded back with that info and he provided an acceptable quote and asked for my address. I sent my address on Friday and we scheduled the cleaning for the following Wednesday morning. The afternoon before the cleaning the owner messaged me informing me he wouldn't be coming to do the job, it was too far from him. Why didn't he tell me that when I reached out the previous Monday with my zip code? Or when I provided my full address on Friday? He wasted my time and left us having to scramble last minute to find another company to complete the job.