Best Sewage Cleanup in Phoenix AZ
Arizona Carpet & Restoration Company has cleaned my carpets more than once because they do an excellent job. The staff is knowledgeable, friendly, and dependable to do a great job. I have referred them to friends for any type of cleaning or restoration job, and will continue to do so.
http://www.azdisaster.com
2423 S 17th St Phoenix, AZ 85034
Recently purchased a home and seller made some repairs to the house prior to closing. Seller contracted Zona Restoration to replace wood shakes roof with asphalt shingles. After work was performed, Zona restoration left a lot of debris in the attic resulting from the roof replacement. There were some other items, the seemed like oversight such leaving disconnected exhaust pipes and lack of any kind of attic ventilation (which is causing the attic to have temperature of 140 degrees in a 100 degree day).
I called their customer service and was indicated to compose an email with zona restoration invoice and statement of work completed, so it would be send to production manager, Dave. I composed the email and send all the info. A day later, I got an email from customer service indicating that Dave was too busy to reach out, but the warranty wouldn't cover any of the work, since they were not stipulated in the contract.
Now, I am uncertain if replacing a roof with ventilation and not connecting exhaust pipes as found ARE acceptable practices, but I cannot hold it against Zona Restoration, since the seller contracted and paid for their work and I am uncertain if the seller also tried to cut corners.
However, the attic debris and junk is part of the agreement (Excerpt: "Haul away all job site related roof"), but they decided to ignore and disregard my request to honor warranty. Customer service was nice and helpful, so I adding a second star; however, I wouldn't recommend or try to pursue the work warranty from Zona restoration; Instead, I am hiring a general contractor and now need to pay a couple thousand dollars to correct these issues on a brand new roof.
https://www.zonarestoration.co…
I called their customer service and was indicated to compose an email with zona restoration invoice and statement of work completed, so it would be send to production manager, Dave. I composed the email and send all the info. A day later, I got an email from customer service indicating that Dave was too busy to reach out, but the warranty wouldn't cover any of the work, since they were not stipulated in the contract.
Now, I am uncertain if replacing a roof with ventilation and not connecting exhaust pipes as found ARE acceptable practices, but I cannot hold it against Zona Restoration, since the seller contracted and paid for their work and I am uncertain if the seller also tried to cut corners.
However, the attic debris and junk is part of the agreement (Excerpt: "Haul away all job site related roof"), but they decided to ignore and disregard my request to honor warranty. Customer service was nice and helpful, so I adding a second star; however, I wouldn't recommend or try to pursue the work warranty from Zona restoration; Instead, I am hiring a general contractor and now need to pay a couple thousand dollars to correct these issues on a brand new roof.
1724 W 10th Pl Ste 1 Tempe, AZ 85281