Best Pool Construction in Phoenix AZ

My girlfriend and I used VETSBuilt to renovate our house after refinancing our house. We were so excited for the house to have a makeover and truly be turned into a home for our family. My girlfriend is a retired combat medic for the army so we were even more excited to use a veteran run company. I would like to warn those of you looking to use this company against it. Our house is beautiful, don't get me wrong, but there were so many mistakes, short cuts, and then there is the fact that there is no warranty on the work.                              -Before beginning the renovation I has asked Bob if I should patch the holes in the house and remove all of the nails/tacks/staples/etc. He had told me not to worry and that the painters would take care of it. The painters failed to remove those items and I know have the pleasure of continuing to remove them and repaint where they were. The holes were patched in a rushed manner. When the sun hits the patches just right, you can see where the left over spackle was smeared over the walls and the hole. Then there is the clean up for the painters. They left paint over numerous light fixtures, baseboards, the new floor, and the ceiling.                     -We originally wanted to get cabinets from Home Depot and had picked out the design and received a quote. Bob told us that his "cabinet guy" was "the best." This was not true. The cabinet guy, his name is Jaime, was far from the best. After having sat down with both Bob and Jaime to design the cabinets, as Bob told us the ones we wanted from Home Depot were no good, the cabinets were designed ENTIRELY wrong. The design was similar to the old cabinetry that we were tossing. We informed Bob, who had told us he remembered the design we chose and agreed the ones built were not what we were paying for. The cabinets were never replaced and we received $500 off for something we didn't want. There were further issues with the cabinets when Bob failed to communicate with his guy that we were no longer able to afford a new vanity for our master bathroom. We had told him we didn't want the vanity but Bob had arranged a deal with Jaime that we could keep this vanity for free...another way to make up for the entire kitchen being done wrong. The vanity was also designed wrong, the drawers require so much force to be opened that most of the time you end up whacking yourself in the leg or crotch. I told Bob this too, and despite him also having difficulties opening the drawers and him watching me attempt to open the drawer and having it hit me in the crotch, he said it would be okay over time. To this very day, I still hit myself. The hinges used by the cabinet guy were put on in a rushed manner, Bob claimed that clients make his guy nervous (we were never in the house when he was here) and one of the cabinet doors is beginning to fall off the hinge. Bob did make an attempt to have Jaime fix the spice rack and the missing stain on the island cabinetry. However, when Jaime arrived he had stated Bob never told him about needing to bring stain to finish the island, I texted Bob right there on the spot and he told me that Jaime doesn't understand English very well so he must not have known what he was talking about.                                 -The floor we had put in began to pop up after Bob's crew left. Bob had the floor installed by someone now well versed in the type of floor we were putting in, the subfloor was uneven and despite putting down the moisture barrier pad, it didn't help - there are spots that sag and where the boards pop. The company we wanted to use would have leveled the sub floor and saved us the hassle of continuously bouncing as we walk through the house. Bob did the measurements for the house to determine how much of the flooring we needed to purchase. He measured wrong every time. I believe we had to make 2 extra trips to the store to get more flooring...which wasn't in the budget. This just seems like a rookie mistake for a contractor. And it was costly.                                                        -We had the master bathroom renovated. The crew Bob used for this portion was very nice. Other than cleaning their equipment down the shower drain and toilet, their tile work looks and is amazing. No flaws! The shower that Bob had done for us is beautiful, but leaks. The joints where the glass meet have not been sealed properly and water spills out onto the floor in a large puddle.                                                                 Like I said, we had huge hopes for our experience and partnership with this company. And it fell short. All of the issues listed above were addressed with Bob directly. Unfortunately, while he talks to you about wanting things to be perfect, and how he understands wanting things done right because you're paying for it - its a lie. When we attempted to address these issues, Bob told me I informed that they were small things that were "knit-picky" and that this

I called Adis late last night to see if he could help smooth out a concrete patio we had poured over the weekend. He made time to come by today as soon as he was free and spent almost an hour discussing options with me. Ultimately we decided that grinding the patio won't help with the real issue, which is the patio itself. He educated me on industry standard and helped recommend a concrete contractor who is going to have to redo our patio. I'm so thankful that Adis came took the time to help me in such a dire situation. His professionalism and trustworthiness go unmatched. I would recommend him in a second!

Same complaint as others. Charming woman comes out and promises an estimate on a roof repair. I request it again two days later, and now, over one week later - still no response. The polite response instead of "I'll get it out to you tomorrow" would have been "I'm sorry, we cannot take on your project at this time." It's called etiquette.

I read your response below and see you agree to inform possible clients that you cannot take on new clients, but you came to our house, climbed our roof, took pictures of our damage and reviewed them with my husband.  As you left you promised your estimate within a day. Days later, more storms damaged more roofs, so I understand why you couldn't accept more roofing contracts, but we we're already your possible client and you totally blew us off. Your reply didn't address an acceptable excuse for your unprofessional behavior. Don't put it on me.

Ellen and her team are amazing! We had started our master bathroom renovation with a different contractor who we quickly found out was totally incompetent!  They demolished our entire bathroom and we were stuck with no bathroom. We called Ellen at white builder and she swooped in to save the day. She communicates well, has wonderful design ideas and her staff is 100% respectful of your house and tries to keep the construction as clean as possible. I have already recommended Ellen to other friends and they have used her too. I would absolutely use Ellen again for any construction needs.

We just wrapped up project with Canterra Construction in our new build. They guided us throughout the process as we transformed our plain, asymmetrical, and inverted TV wall to the focal point of our home. Their entire team is great and we felt supported by all of them over the course of the month-long process. We can't wait to tackle other projects in our home with Canterra Construction!

I have known Keith for years...found them on a site years back and asked if they could help my old boss paint some rooms in our office.  They did great!  Later, I hired them to paint some rooms in my home and install a super cool rock mailbox as my old one was falling apart.  They also painted my old bosses exterior of his home, did lots of electrical, installed some pigeon proof material, and he was super happy with them.  The company is super fast at communicating, estimates, and just  all around great people.  Ask for Keith...he will help get any/all projects taken care of. Amazing company folks...don't look anywhere else!!!