Best Stucco Painting in Phoenix AZ

First off this company, as a whole, is very professional.  They called me to talk about my job quickly and gave me a few options to get the job done.  I was impressed with their communication and customer service.

The job that I hired them to do was cabinet pull hardware of about approximately 40+ drawers and doors.  Unfortunately, the person they sent out just did not have the attention to detail necessary to do the job right.  I think the guy was a bit overwhelmed as he was originally supposed to have someone there to help and it appeared there were many issues with available workers and jobs that day.  I only mention that because he wasn't unprofessional, but he was way too distracted to do a good job on something that really does require focused attention to get right.  After he was done it was immediately apparent that many of the knobs and handles were not installed straight.  He did make an attempt to make me happy before leaving but I decided that he was not up to the task and to let him go to deal with the owner later.

No long after, they actually called me to check up on the job (this is something I really appreciate, I didn't have to even call them).  I let them know what happened and they apologized profusely scheduling Jeremy to come and look over the job personally.  Jeremy arrived on time and fixed all the issues no questions asked.

I'd give the original work probably 2/5 stars, their customer service 5/5 stars, and the job as it sits now 4/5 (everything is straight and installed correctly but there was some wood repair that had to be done and filled).  A company really shines the most when there are issues.  No one wants issues, and that's why they lose a star, but a company that st
eps up to fix them is something I appreciate.

I have lots of jobs that need to be done and I may give them another opportunity to shine in the future.  I'll update my review if that happens.

We were dreading tackling an out of state renovation on a family investment property. After interviewing and securing bids from seven contractors, we took the leap and decided to go with Ignite Construction. Was just a hunch. Two and half months and a full renovation later, a friend who's in the flipping business asked me, "Ok, tell me all your contractor horror stories!". I looked her straight in the eye and said, "None. I don't have any. Marie was absolutely phenomenal. The whole process could not have gone more smoothly. And we are thrilled with the final product." My friend couldn't believe it. "That NEVER happens!". It's true. Marie and Ignite Construction were consistently professional, organized, transparent and thorough. Communication was prompt and clear. She helped us prioritize our budget and set clear deadlines. Her team delivered. And ahead of schedule, to boot. To top it all off, she's a just really nice person who loves her job. A genuine pleasure to work with. We had a lot going on back here in CA, so it was an incredible gift to know that we were in good, ethical, professional hands and the job was on track. We cannot thank her enough for helping us get this property finally up and running and back on the market. Ignite Construction exceeded all expectations and we cannot recommend them more highly!

Gilbert, from Royal Construction Services, was great to work with. He helped me replace 3 wood porch and carport posts at my older home.  Unlike the old posts, the new posts have been installed on post bases, which should help keep them dry and secure for years to come. Gilbert was fast, flexible and affordable.

Highly recommend Aceves construction. Very professional no job too small or too large.

I had a Sales Consultant provide a quote on a small stucco job on January 18th. The consultant was nearly 2 hours late past HIS stated arrival time for the appointment of 9:45 AM. Upon reviewing the quote, it was nearly $700 more than the next "highest" bid. Needless to say, I did not go with TWD, as they obviously do not value the customer's time or input. The owners responded to a review on Google, claiming to have time stamped photos of my home at 10:35 AM. I have phone logs, showing the estimator didn't arrive until nearly 2 hours after his stated arrival time. I got a phone call at 10:31 AM saying he was on his was way (which btw, he arrived at 11:10 AM), so how is it possible for them to have time stamped photos? Stay away, they obviously are liars!!

BUYER BEWARE!
QUALIZONA = SHADY, LIARS & THIEVES!

CONS - TOO MANY TO FULLY CAPTURE!

Mike (one of the front men / co-owners @ Qualizona) came out to 'help' with a significant water damage claim.

He is a smooth talker, he is the reason why contractors, in general, have a negative connotation associated with the contractor community, and unfortunately, I fell for it.

He quickly provided all sorts of details and stories about the high quality work which his company is known for & quick turnarounds he promised to complete to get my home back to its pre-damage state. He also spun a tale which firmly created a 'fear' environment, stating work must begin ASAP or insurance would not pay for the damages, and how he would be the only person to trust in this process. He claimed this was because insurance companies ALWAYS cheat policy holders. He also claimed the goal of your insurance company is to NOT help you, and only pay for as little as possible. ALL lies!!

Mike capitalized on my lack of experience with insurance claims, the full scope involved with the repair, and what he fabricated as he described of how things really work with insurance claims to his advantage.  

Mike created an 'us' (Qualizona & me) vs the evil insurance industry scenario leveraging the fabricated tale he told. He used this to have me sign a 'standard' & very 'contractor-friendly' contract immediately. The contract actually served to limit my rights,  granted me no ability to cancel, nor get my deductible returned, put no responsibility on Qualizona to perform work within any time period, and no time line which work must be completed by.

He stated I was in the best hands possible, that he was a former insurance claim adjuster & new all their tricks, and that Qualizona would be there any needed to help to ensure that all work would be completed within a two weeks maximum after signing the contract & paying him the deductible immediately via a personal check. As described below this could not be further from the truth.  

He also claimed I needed to sign his contract immediately to allow work to begin, and that Qualizona could begin working right then and there, while also managing the whole claim for me.

Sounded great! ... but then reality hit.

The next thing that happened was Mike received that signature on his contract, and a check from me to him (not Qualizona) for $1k to cover my deductible required by home insurance.

Then Mike was kind enough to 'get right go work' completing about $150 worth of work towards the ~$20k total damage associated with the insurance claim. He then left my home in a VERY messy state, debris was EVERYWHERE. He deposited my check, and then he completed ghosted me for about 3 weeks. ZERO communication at all - I tried calling, emailing, contacting Hassan, leaving voicemails & emails daily - no replies from any one at Qualizona was received for weeks!!

When Mike finally was able to briefly communicate, he often hung up mid conversation, and NOT ONCE did he, nor anyone from Qualizona show up as promised. He had all types of excuses ready (phone service issues, his phone breaking, his phone got lost, issues with his cell phone carrier resulting in it not working, flooding had taken down his internet connection, his truck had broken etc... the list goes on & on)...

Mike has many other fabricated tales, often ones that contradicted his previous stories - he lied SO much he became unable to recall which tales he had told me.

My insurance company reviewed Qualizona's quote and helped me understand what the scope of work that Qualizona had included in their quote to get my home back to pre-damage condition.

Only through the support of my insurance  company, and working to align work activities actually started, did we noticed Mike / his crew had only PARTIALLY completed one very minor item from the contract we both signed. The value of the work which was only  partially completed was really only worth $150 total, when compared to the contract we signed.

Mike then continued to dodge any work he had promised to complete for months. Eventually I had to just accept that he stole my $1k deductible, and I interviewed a few other contractors, picked the best contractor company from  the ones which I interviewed (they proved to be reputable, honest & quick workers, who completed the full repair in 3.5 days) .

I also found out many more lies that Mike had told as time passed. Some highlights include: Mike stated he was heavily recruited by contractor firms since he was well known & respected in the industry (in reality he really he had recently been fired by his previous employer). He did not have ANY insurance claims adjuster experience at all (as he claimed). He also told me he worked in Italy for years & knew the language, but when I asked him a very basic question in Italian, he had absolutely ZERO Italian language skills.

The owner came & gave me an estimate & said one of his men would call me to make the appointment, but they never called me back. I had someone else do the work.