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VETSBuilt Contracting Kitchen Remodel
Unfortunately we had an awful experience with these guys August of 2018 and I definitely would not recommend them. It began very well with them seeming to understand everything we needed but the delivery was sloppy and thrown together. We had to deal with them for 4 months for a small project, and things just went from bad to worse.

The end result was an awful sloppy job on our small bathroom that we still have to deal with on a daily basis. The initial work had to be redone and the second time around was still badly done. Our shower still pools and does not drain properly. Some of the work was left unfinished because it took them 4 months (I was originally quoted 2 weeks). I desperately wanted them out to my home at this point. Yes, I was angry and extremely frustrated with them (and I'm not the type of person to complain much). This brief review doesn't begin to cover the nightmare experience we went though in dealing with this contractor.

I'll leave it at that, listing all of our issues would result in several pages of text. Although it is several months later, I wanted to do my duty and leave a review as a warning to others.

Update of review:
Response from Business:
Comment from DJ J. of VETSBuilt Contracting
Business Owner
5/14/2019  Miss Biology B...  This review sounds like a college prank gone bad!  I hope y'all get past the hazing phase of your indoctrination to college life and get on w you life!!
If you ever get a real job and buy a home please don't hesitate to call us!!!
Best of luck!!
Bob
Managing Partner
Vetsbuilt Read less

Edit:
I'm adding my response to the reply. I'm not sure why they think I'm enrolled in college, underemployed, or not a home owner?
Anyway, all I wanted is to leave a review of my experience with this contractor. My experience with them did turn into a nightmare, and yes, I remain frustrated and unhappy with the results.

I'm not saying that Vetsbuilt has NEVER done any great work, they have excellent reviews from other yelpers, so I know they have many other happy customers. All I'm saying is that our specific project was a catastrophic failure. Numerous things went wrong and Vetsbuilt was not to blame for ALL of it. Vetsbuilt did try to appease in the beginning, but as the problems progressed, the seemed to give up and not care about our project. Their major mistake was bringing in an onside unlicensed contractor to do the work. This contractor messed up everything he touched. Vetsbuilt did try to salvage our project by having some other folks they trusted to redo the work. Some of their team did deliver on a professional level (Thank you Ben!), and others did not. The folks that didn't quite deliver were rushed and seemed overworked and spread a bit thin. They were also unresponsive and did not show up at the agreed time. When work was completed, it wasn't inspected as will as the first inspection IMO. There was a brief apology on the last day that I wish had come sooner. It honestly would have made things better. I tried to communicate as best as I could, however I couldn't take any more time away from work and just wanted to get through the project. I won't continue to list additional issues we had, since I don't think it will help alleviate anything.

A final open note to this business:
Please don't take this review to heart or as a personal attack! I'm not saying you are bad people! As a matter of fact, you were personable in the beginning and very responsive. The outside contractor you brought in was the one that made the mistakes. You tried to fix it. Toward the end things went from bad to worse because trust was lost on all sides. Everyone (including myself) were getting burned out. If you need to express your frustrations that is okay. You are entitled to it, and Yelp provides a platform for both business and client to do so. I had to give myself some time before writing this review because I was so furious, stressed, and heartbroken when everything was unfolding. I didn't want to leave a nasty rant, rather, I wanted to provide feedback in hopes of offering some constructive criticism. We all have room to improve; I once broke out in tears in the middle of the project from all of the stress (which was probably frustrating to deal with) and next time I'll make sure to gather myself and calm my emotions before discussing the issues. For this, I do apologize. I am glad however, we never had a yelling match, or let temper get the best of us, or exchanged any snarky remarks in person. Someone did raise their voice a couple times but it wasn't directed at me, it was due to frustrations from the nature of this project. We remained relatively professional throughout the whole ordeal I definitely wanted to reach out and say thank you for your professionalism on that aspect. I don't want to continue a back and forth dialogue with an online argument, so I'll just sign off with a last note and wish you luck on your endeavors too.
https://www.vetsbuilt.com
Phoenix, AZ
Petrus Countertop and Remodeling Kitchen Remodel
Petrus was recommended to me by my brother who used them for a kitchen and bathroom remodel. We also had a great experience with our kitchen remodel, and are now having our bathrooms done. Fabio is great to work with and recommended some details I would not have thought of myself. He will give his honest opinion but is not pushy at all. I told him from the beginning that I am a perfectionist and will notice anything not done right...and I found out he is too! He was often on site while the work was being done and inspected everything personally. Jennifer in the office was a pleasure to work with. Highly recommend!
https://petrusgranite.com
1437 N 27th Ln Phoenix, AZ 85009
J & A Framing and More Kitchen Remodel
I hired them to remove a load bearing wall from my house, I wanted to make sure whoever I hired knew what they were doing since it's such an intricate job, Alfredo showed up to give me an estimate and was very professional and knowledgeable, we agreed on a price, two weeks later his crew showed up, they were super clean, put plastic on all my walls/furniture/flooring to protect it from dust, they got to work and did a fantastic job, I'll definitely keep their contact info for future projects

Phoenix, AZ
Global Elite Builders Kitchen Remodel
My wife and I recently moved into a new home that was looking pretty rough on the outside. We set up a walkthrough with Global Elite Builders to look into painting the interior and exterior. They gave us a fantastic quote,  we were ready to book, and then they took it upon themselves to find dangerous problems with our home's electrical wiring. We booked immediately.
Our paint job had difficult time frames and they had to work around a plumber, and they did so with zero issue. They fixed all the dangerous problems with our home and did a fantastic, quick paint job for a great price.
Now, whenever we want to make significant changes to the home we will call Global Elite.
http://Globalelitebuildersinc.…
Avondale, AZ 85323
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Absolutely wonderful service. Punctual, knows what he usa doing. Advices the right things. Cost effective.

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StoneRidge Home Improvements Kitchen Remodel
We had a crack in our interior bedroom door which required the door to be replaced. After trying to replace ourselves, we called a professional to help. Stan was kind, professional, and managed expectations very well. Would definitely use his service again.

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J and T Service Kitchen Remodel
Jean has done several project for us including poo repair, pavers installation, faux grass installation, and concrete repair. Jean does excellent work. He listens to the needs that you have and then offers a variety of solutions to meet those needs. His prices are competitive and the quality is very high. I highly recommend home for all home improvement needs.
http://www.jandtservice.com
5808 N 86th St Scottsdale, AZ 85250
Aceves Construction and Design Kitchen Remodel
If you want your project drawn out over a long period of time. If you want poor workmanship. If you want a person to show you pictures of what caused damage into your condo, then tell the HOA something completely different so he's not responsible. Well, then this is your guy. Our Condo flooded, and this came out and was completely unprofessional. Was on his phone, didn't try to fix the problem, and while he was in our home he called his friend who was close by "an off duty security guard to come over, and talked to him outside of our house, talking loud and cussing." The next day he showed up and showed my wife pictures of a broken sprinkler caught in a lateral pipe and said that is what causes black water to come up through our kitchen sink and flood our home. He is the person responsible for the damage, so of course he said it was roots that cause the blockage. Not a single one of my neighbors in our Condo community approves of the work he does, if it weren't for a power hungry board member, this guy wouldn't even be allowed on our property. This guy, is completely unprofessional, dishonest, and is about to be sued by people at our property. Please stay away.

5115 N Dysart Rd Ste 202-221 Litchfield Park, AZ 85340
B4 and AFTER Home Repairs Kitchen Remodel
Ruben is such a great guy! We had a big repair needed for our Air Conditioner, and it was late at night, and he was able to come and help us and fixed the AC with like 1 hour notice. He saved the day!! It was super hot that night (it was this past Thursday night) and he was able to get the AC back and running. So we were able to survive the Phoenix heat!  Thanks Ruben. We appreciate your help.

16273 N 31st Ave Phoenix, AZ 85306
The Scottsdale Handyman Kitchen Remodel
I've been using Eddy for the last few years and I highly recommend him.  He's worked on multiple projects big and small for me, with rental properties, selling a home and buying a new home that needed a lot of work, and I even flew him out to the east coast to work on a bathroom renovation at a vacation home.  He's very meticulous with his work and always makes sure you're happy with the results.  Very trustworthy and reasonable with his rates, much better than other handymen I have used before.
http://www.thescottsdalehandym…
Phoenix, AZ
White Builder Kitchen Remodel
Ellen and her team on remodeling our bathrooms and kitchen. Ellen is incredibly responsive and knowledgeable. Will post finished photos soon!
https://whitebuilder.com
Phoenix, AZ
Husbands 2 Go Kitchen Remodel
Doug was great and everything I hoped for. I had some damage to the drywall, door trim, and baseboard in my bathroom due to a very displeased Labrador I was dog sitting and shut in the bathroom while I ran to the store. Lesson learned. Thanks to Doug though the damage is undone and you can't even tell it was there to begin with. He was so professional I even felt comfortable leaving him with a key to lock up when he was finished as I was unable to stay the entire time. I came back to a brand new looking wall and I'm very happy with his work. Will definitely use his service in the future!
http://www.husbands2go.com
3317 South Higley Rd Ste114-135 Gilbert, AZ 85297
JNB Home Repair Kitchen Remodel
Jerry and his crew did an amazing job!   I am in Texas and needed to find someone to move beds at my parents house in Goodyear.  They moved one king bed up stairs and set it up and then assembled another with electric frame downstairs.   My parents were thrilled with how friendly and helpful Jerry was.  They are so happy they now have someone to call for any other repairs or help they may need.  I would HIGHLY recommend JNB for whatever project you may have.
http://jnbhomerepair.com
9015 W Union Hills Dr Ste 107 Peoria, AZ 85382
Mohave Leveling Kitchen Remodel
BEWARE: I hired David with "Mohave Leveling" to level an addition on my mobile home and add additional supports underneath. He requested a deposit of 20% for materials which is always a risk but I proceeded and sent the deposit. Once he received  the deposit He immediately disappeared, would not respond to countless calls and texts. At the time of this review he has still not responded or made it right, if he does I will edit this review
https://www.goldenvalleyhandym…
Golden Valley, AZ 86413
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http://www.coerenovation.com
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Honest Lee Contracting Kitchen Remodel
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