Best Concrete Pool Installation in Phoenix AZ

I wish I had a better experience to report here. I sincerely hoped to recommend this contractor but am unable.
We were sold on a lot of things, few of which ended up being accurate. One of the most disappointing was being told they use Vets. Based on my experience this ended up being untrue, unless they were veterans of Mexico's military - I didn't ask that. 2 of the 12+ people that walked in and out of my home were Vets. One was the owner's brother. The two Vets were supervisors and worked a combined 5 or 6 hours over a 2 week period. Don't bank on them bringing vets in to do the work. That was essentially a sales tactic and it felt deceitful.
The team they bring in is very nice but speaks little English making communication challenging. We were told to have everything moved and ready by 8am on a Monday but no one showed up until we called, then they came at 10:30. They ripped the floor out in two hours and then said they forgot their tools and had to leave. They didn't come back. I also heard they hadn't been paid from their last job and feel that was part of their hesitation to do more than destroy my floor and leave for the day.
The next day no one showed up again and we had to call for a status update. When the crew finally arrived, they worked for 3 hours and told me they forgot their tools and had to leave. That leaves me to question the work overall ethic here. 16 hours of work time available Monday and Tuesday yet they only utilized about 5.5 hours total. Not the best start and the Super was rarely here to check up on things.
We had to pay for the dumpster and it was hosted in the driveway. However, every day we found someone else's house trash in there - someone else's construction garbage was being dumped into the container we had to pay for under contract. Why was I renting this for his other clients, or why didn't they inform us that is was shared? It was very unusual to me, to have trucks bringing garbage INTO my neighborhood and dumping in my driveway receptacle.
Next, the tile chosen was the faux wood planks. They blotted the planks in 3 places and set them. Once dried we easily ran knives underneath the tiles to show them the enormous gaps in coverage. Only 60% of the tile had thin-set and the potential for cracks over the next 5-10 years is huge and upsetting. We went to two different tile stores and without leading them into an answer asked them how to best lay such tiles. We asked if running silverware underneath the laid, dried tile gaps was in any way an acceptable coverage method and they said NO NO NO. We brought this up to the contractor. He said they were wrong and just trying to sell us something, although that wasn't remotely what transpired. I told him the back of the thin-set bag even says to cover the entire tile and asked him to show me anywhere else, online or in a store, that I could verify his method of 60% coverage. He stumbled and was at a loss without an answer. It appeared he was caught cutting some serious corners. They ripped up one room of tile to re-lay it. The others couldn't be done without us spending a ton of money to correct their approach to partially thin-setting tile. We would have to replace a living room of already laid tile. The fixed the dining room instead and told us they would change their method to complete coverage.
The kitchen counter came in, too. Unfortunately at some point when this installer was bringing it in and out (and in and out) to cut it down, it was scratched. He installed it, left it dusty when he said he was done, and split. As soon as I sprayed it down to clean it I saw the scratch, which looks to be from the teeth of a blade such a a saw. When we presented it, we were told it was already there and they can't do anything about it.
The toilets were also replaced and had hair intwined within. Eww.
The tile grout purchased was the second from the darkest available but when applied and dry, looked light tan and white in some places. It looks nothing like what we ordered and doesn't match the tile.
They tiled up to the bedroom carpet and left that carpet unattached. When we were in the final walkthrough trying to finish up, we reminded him to tuck that under so no one rips off their toes on the lip of the new tiles. We were told, "We don't do carpet." That's not how it was explained prior to signing the contract.

I honestly could go on and on like this. It was one thing after another and when we asked for corrective actions we hit a wall. It took long conversations to make them understand that long-term quality counts. They corrected some things and provided minor financial relief for the 5 day job taking 14 days with layers of mistakes. That was to pacify us and it worked. We wanted them OUT before they messed up more. However I feel the public should know about the potential issued involved with this contractor. I did not have a good experience here and have difficulty recommending without serious oversight of the work done.

Petrus was recommended to me by my brother who used them for a kitchen and bathroom remodel. We also had a great experience with our kitchen remodel, and are now having our bathrooms done. Fabio is great to work with and recommended some details I would not have thought of myself. He will give his honest opinion but is not pushy at all. I told him from the beginning that I am a perfectionist and will notice anything not done right...and I found out he is too! He was often on site while the work was being done and inspected everything personally. Jennifer in the office was a pleasure to work with. Highly recommend!

My wife and I recently moved into a new home that was looking pretty rough on the outside. We set up a walkthrough with Global Elite Builders to look into painting the interior and exterior. They gave us a fantastic quote,  we were ready to book, and then they took it upon themselves to find dangerous problems with our home's electrical wiring. We booked immediately.
Our paint job had difficult time frames and they had to work around a plumber, and they did so with zero issue. They fixed all the dangerous problems with our home and did a fantastic, quick paint job for a great price.
Now, whenever we want to make significant changes to the home we will call Global Elite.

I can be more happy with this job the jesus do on my patio a year ago

exceeded my expectations in every area. Jesus was so helpful, informative and straightforward about our project details. I love the way the work came out and will absolutely recommend j and k construction use them again in the future!

In 2012 I bought a house on a short sale that had an old in-ground pool.  When I say old, I'm talking about 30 years or so.  On top of that, the previous owners didn't take the best care of it.  So basically I had a very cosmetically outdated pool with plaster that was eroding away and very rough.

I lived with it for a while, and in December of 2015, I decided it was time to fix it up and add some new features.  Although this was a residential renovation/remodel, it was a big job.  I was doing a resurface along with new waterline tile and cap tile, which is pretty normal.  I was also going to do away with the never-functioning-properly in-floor cleaning system and having four standard returns plumbed in.  In addition, I wanted to add a water feature and a baja shelf.

I researched online a bit, did the best I could at figuring what the cost should be based on work others had done,  and narrowed it down to four builders.  I contacted them and set up appointments to meet with each of them to get estimates.  The first builder never bothered to show up for the appointment, and didn't bother to call either.  When I called, they were pretty dismissive about it, so I decided if I can't get them out when they're trying to make a sale, I had doubts they'd be any good to work with once they had my money.

Next up was Blue Dot Pools.  James, the owner, was the person who came out to do the estimate.  I don't know what it was...it's not something I could put my finger on, but he was instantly likable.  There was no sales pitch,  no memorized spiel to go through.  He simply introduced himself and told me about himself and his company.  Afterward, he went around and took his measurements and sat with me to go over what I wanted.  One thing I remember is a sentence he said to me during our first meeting, "This is your pool."  He would say that any time I would ask about having something done.  Don't worry about what I think or what I want...this is your pool.  Considering how many builders out there are more concerned about doing things their way and pushing products/services on you that they want to sell, this was really refreshing.

The next day James emailed me an itemized estimate along with a hand-drawn design for the wall/water feature we talked about (he doesn't do the fancy 3D computer design stuff).  The pricing came back right around what I expected (actually, a little lower), so there were no issues there.

At this point I did something I wouldn't really recommend - I called and cancelled my other appointments.  I figured I was just offered a good price by a builder I was very comfortable with, so I rolled the dice with James and Blue Dot Pools.  Boy, am I glad I did.

Blue Dot Pools isn't one of the huge companies, and he uses sub-contractors as opposed to having an in-house crew for all of the different facets of the job.  Let me also tell you that every single sub-contractor, actually every single person, that came out to work on this project was friendly, courteous, and respectful of my property.  This is important because this wasn't a new build, it was a remodel of an existing pool in a yard that already had desert landscaping.  I'll also tell you that the work completed from every crew that came out, from chip-out to tile, to plumbing/electrical, and finish application was absolutely outstanding.  Nothing needed to be fixed or re-done throughout this whole process.

James was there every step of the way, checking to make sure people showed up on time and then inspecting work after it was completed.  He was also in constant communication with me, via text, phone, and email to answer any questions I had.  This is the owner, mind you.  I really can't say enough about Blue Dot Pools and James' customer service.  Simply second-to-none.
James was very patient with me as I waffled on some of my decisions, and never once got frustrated with me, even when I did some upgrades at the last-minute.  He just kept saying, "This is your pool."

When all was said and done, my old outdated pool had been turned into a gorgeous little oasis.  This is the kind of pool you expect to see at a nice hotel, only smaller.  This has just been a great experience from start to finish.

One final thing I'd like to add...James never really treated this like another job.  He was actually enthusiastic about it and was almost as excited as I was to see the finished product.  He took pictures constantly and was always going on about how nice this was going to be when it was done.  He was right.  It exceeded my expectations, as did he.  This is a man who really enjoys and takes pride in what he does.  He should be proud of himself and his company.  I give James and Blue Dot Pools my highest recommendation if you are in the market for a new pool, remodel, renovation, or pool service.  Absolutely second-to-none.

After several tries at scheduling, the rep came out to look at my master bath remodeling project. She promised to get back with an estimate but never did. Even after several messages between me and the owner, I never got a response. It would have been courteous to at least let me know they didn't want to bid the job.

Despite all of our efforts to double-check and triple-check our measurements, our new refrigerator was, literally, less than 1/8-inch too tall for our current kitchen cabinet enclosure space. Most contractors wouldn't help us because the job was "too small". Ellen jumped in to help us out. The father/son team she engaged was at our house on time (yes, when was the last time a contractor actually showed up on time??).

They jumped right into the problem and were done adjusting the upper cabinet height in no time flat. They did a great job with no complaints or do-overs. In this day 'n age of mediocre inept contractors, this was an incredibly pleasant change from the "norm".

Needless to say, White Builder has my vote and I definitely will be referring my friends and neighbors to them.

I paid David Roberts $9000 for a home project in Kingman that he has done little work on that was to be completed in June 2021. I understand that he has personal issues that have complicated his life, however, he is a businessman and needs to complete his contract with me. I will replace this adverse review with a positive recommendation upon completion of the project. David did call me today assuring me that he would get back on the job. Let's get it done, David. Until then I could not recommend doing business with you.