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We hired Homework/Tri-Star (same owner/company) to remodel our kitchen. A simple project - basically a matter of installing new cabinets, fixtures & appliances in a simple galley kitchen. They highlight their experience with midcentury homes like ours.  There weren't any unwelcome surprises in the walls - no weird plumbing or electrical problems, everything as anticipated. It should have been straightforward.

And yet, every part of working with this company was difficult.  Main issues:
 
DESIGNER:  They require a fee up front for a design, rather than doing traditional bids. The designer was a nice person, but not detail-oriented from the beginning - designing a kitchen island, for instance, and not noticing there was no way to get power to it (until we pointed it out).  She was friendly but did not seem overly excited about or invested in our project.  We should have walked away at this point, even after paying.  

She re-did the design, and we went forward with building.  On our scheduled completion date, as the appliances were delivered....and she had failed to measure correctly for the refrigerator, a true rookie error (and something that ANY correctly used design software will detect!).  The fridge didn't open anywhere close to 90 degrees.  Worse yet, NO normal-size fridge would fit between the cabinets.  We had to choose between ripping out and re-doing the new cabinets, or putting a smaller, specialty fridge in an awkward spot.

I had even asked her whether she was certain the fridge would fit - I should've carefully measured it myself, but THAT'S WHY I HIRED A DESIGNER.  Managing details is the heart of a designer's job, right? Homework agreed to re-do (within reason) the cabinets if needed, but she did not refund any part of her $1,000 fee.   It would have been better, and free, to use software at Ikea or Home Depot.  Lesson learned.

PROJECT MANAGEMENT:  right before our start date, they changed our project manager without explanation.  The guy was nice but didn't know even the basics - in what order to schedule tasks, when appliances get installed, how cabinetry is hung, which contractor does what, etc.  We had problem after problem after problem.  Though Homework management downplayed our  concerns, and they tried hard to coach and supervise him, he was fired partway through our project.  A mess ensued as a new PM tried to take over.

SUBCONTRACTORS:.  The countertop guy was great, but most of the others were very unprofessional.  One of the subs took 30 minutes of my time to complain about how poorly he was treated and paid by Homework. None of them were adequately supervised by the PM - by the end, we took turns staying home to watch them....if I wanted to babysit subs, I wouldn't be paying a general contractor!

The electrician had to be called back three times to repair shoddy work; by the end I had to ask Homework not to let him back in our home.  At one point he covered up a jagged hole in the drywall and an *open* junction box with live wires....by hanging our phone over it.  The plumbing under the sink started leaking before the project was even done.  The tile guy never got around to sealing any of the grout.  I had to point out each of these problems to the PM, days or weeks afterward.  He clearly hadn't checked the work.  

OVERALL:  I will say for Homework that they aren't shady - I wasn't worried they'd skip town with my money.  They came back every time I found another problem.  They returned my calls.  The kitchen is nice, though I now worry that the subs took some hidden shortcut that could cause a disaster later on.

But for $50K I expect more than not shady. The project ended up taking 3x longer than planned. We paid the full contracted price; they offered no compensation for the long string of errors that cost us a lot of lost work time and money.  They didn't even have to cover the cost of re-doing cabinets, because we decided to just get the smaller fridge - by then, I couldn't stand the thought of continuing to deal with them.  

Their only small concessions, which I had to argue for, were 1) cancelling a change order to install an outlet that was overlooked and 2) buying a $60 trim kit for the range, which PM#1 mistakenly told me was included.  That's it.  

You will see on Angie's List and Yelp that the vast majority of my reviews are positive.  I take it seriously, saying something in a public forum that could affect someone's livelihood.  I purposely waited four months after our completion date to post this, so I wouldn't do anything in anger.  

A couple of the employees, and some of the subs, were great people who seemed knowledgeable and experienced.  But somehow together, they add up to less than the sum of the parts  We've done a kitchen remodel before with another company - we experienced 1/10 the hassle, and the same cost, for a much more complicated project.  Believe me, Homework earned this negative review.

Came out later than appointment time and was promised a quote in a few days. I even followed up and never heard back. I couldn't imagine working with them on a project.

Mark from Fix My House spearheaded the total make-over of our home in Sun City.
From the removal of pop-corn ceiling to the setting of brand new 20 inch tiles throughout and everything in between
the project was executed flawlessly.  We never had a concern about the budget or time schedule.

Our new kitchen is truly a thing of beauty.  We could not be more pleased with the outcome.

Thank you Fix My House.

Katie and Ken Crow

First, let me start out with stating that I am normally not the type of person that submits reviews online.  With that said, I am inclined to share my experience with TJC Contracting as they were truly first rate.  I could not have asked for more from a contractor.  From start to finish, this team was consistently punctual, responsive, clean and truly cared about the product that was being produced.  The quote was neither the cheapest, nor the most expensive. However, there is something to be said about working with a family-run business that is truly invested in the work that they do.  The owner attempted to make an appearance at the jobsite each day they were out.  When we had minor changes to the plans, he was more than accomodating.  I would gladly refer this team to my family and friends.  Thanks so much for the positive experience.  Our bathrooms, hallway and laundry room have never looked better.

Happy with the beautiful bathroom remodeling job. The quality of work was outstanding, and great customer service.

Joe came out to fix my in-laws' door after an emergency situation where the door got busted. He very promptly assessed and helped me to navigate the process (call insurance, door choices etc) of repair. He was diligent, professional, efficient and kind. I absolutely would recommend him for future home needs.

One of the best experiences I've had with any builder here in the valley. Jerry makes the building process transparent and clear on what to expect and where to save money if you're on a budget for building a Luxury Home. He has an experienced and responsible team that includes, subcontractors, superintendents, front office personal, and designers.

I highly recommend Integrity Luxury Homes for all Custom new builds.

Marcus and Kyler are life savers!  My daughter and I were living in a disaster left by the previous contractor.  I was out of money, time, and patience.  The price was very reasonable, and they started the work immediately.  They worked very hard to get things done on schedule, but took the time necessary to do things right.  They went above and beyond in everything they did.  They are kind, trustworthy, and highly skilled.  I will be using them for phase two of my remodel, and refer them to anyone that will listen :)  I couldn't be more satisfied or appreciative of the work they have done here!

We had a flood at our rental. The complete destruction of our dining room happened. Red Eye Construction came in and did a beautiful job with the put back and with quality materials, and in a very timely manner. They worked so well with our tenant who is having a very rough time in his personal life right now. I highly recommend this company you will not regret this choice in hiring Red Eye Construction to do any remodeling you may need.

I can't say enough about how happy I am with the work Chris did for us. We needed one of our interior walls opened up to install a window AC unit.  I called countless contractors and since the work we needed was considered small-scale, many contractors wanted to grossly overcharge or not do the job at all.  But Chris treated me with respect and as much significance as I'm sure he treats his high-scale job clients.  His professionalism is just one of his many proficiencies.
Chris was extremely helpful with planning how to do the job efficiently and cost-effectively and he always responded to my questions and concerns promptly.  Chris's work was perfect!  He stuck to the plan and his finished product was flawless.  He even cleaned up after himself, including vacuuming up drywall dust!  I couldn't be happier with Chris and I will be calling him for any work I need in the future.  
Thank you, Chris!
-Marissa

Amazing company!

Owner Chris Schott I know personally he and his company are the definition of integrity. I have seen some of the work his company has done and its very impressive. Keep up the good work Schott Development I will refer all my friends and family to this great company!

Michael Whittemore

I had granite done by Apache tile for my townhome, which I was preparing to sell. This company was wonderful to work with and got everything done in the time frame they promised. There was a discrepancy in the measurements between the drawing my husband brought in, and the correct measurements as done by their installer ahead of time. Ben really worked hard to make it work for us at a small additional price, as my husband had not calculated the need for an island piece (which required a whole additional sheet of granite). We ended up getting a bathroom counter done too, and the customer service was exceptional throughout this process. The installation was perfect, and on time and the black galaxy looks awesome!

Leonel was easy to work with and made communication extremely simple. Manny and Enrique did an amazing job with our bathroom remodel  and we couldnt have been happier. The whole bathroom process took about 10 days from start to finish.

Did a whole home remodel and couldn't be happier.  Slade and Trinity Homes are the best of the best.  High quality work, fair pricing, and very responsive.  Slade is straight forward and easy to work with which is what you want when you're doing a stressful remodel.  Our project was quoted as 6+ months by several contractors, but we decided to go with Trinity Homes and Slade and his crew came in and did it in about 3.5 months.  That's pretty much unheard of for home remodels.  A+ Highly Recommended

We hired Nordic Improvements for a kitchen remodel and new bathroom addition. They were professional, friendly, patient, and upfront through the entire process - from planning to completion and followup. We asked for several changes along the way and the Nordic team was flexible and fair with adjusting prices. For instance, we decided to extend new flooring into the dining room, ordered our own appliances, and picked some higher-end and hard to install sink hardware. We will be hiring Nordic again and highly recommend their services!