Best Landscape Maintenance in Fort Worth TX
Electrician
This is a tough review to write, and I'm having to grit my teeth to click on just 3 stars. My wife and I had a few smallish projects to do in the house and we decided to get them done with this electric company that we found on Angie's List.
After one false start with trying to contact them (didn't hear back from them, which was fine because we got busy anyways) I tried again and got it touch with Dave, who was easy to work with. We got into a good routine of communicating via email, which was easy for me. For some reason he didn't want to give me an estimate on-site, but he was reasonably prompt about getting it to me by email.
One thing I greatly appreciated was his willingness to suggest cheaper options and to pare back his own work. We wanted an extra wire run through the wall and ceiling so that our ceiling fans could be run on 2 separate switches (one fan one light), but he recommended RF boxes in the wall with buttons. Cheaper, and pretty straightforward - I could easily do the work myself. He was happy to scratch it all from the list and save me a lot of money. We did still have them out to install three recessed lights, however.
A work crew (not Dave) came out to install the lights, and they did a good job. Looks great, materials were top-notch and the finished project is perfect. They were quick and clean, too, covering over furniture while they worked above it.
(updated, see below) Unfortunately, what brings them down and prevents them from becoming my go-to electrician was a billing snafu. They had a coupon on Angie's List for members for 10% off labor on a project. Dave took the coupon and kept saying he would include it, though he kept sending invoices without the discount. Finally, the work crew arrived and didn't seem to know anything about it, so I paid the full amount and contacted Dave about getting a refund for the coupon. No answer. Tried again. No answer. Informed Angie's List about it. It was probably less than a $50 thing, but it's annoying that once he had my money he became non-responsive.
Overall, I don't suppose that I have any qualms about recommending them, but I was disappointed.
UPDATE: Dave, the owner, contacted me back almost immediately after seeing this review and was very apologetic that somehow the communication had been missed. He assured me he never intends to leave a customer disappointed and wants to do anything possible for them. He is refunding the 10% discount and then some, including materials in the discount. I'm very appreciative - updating to a 5-star review since other than that issue everything was great!
After one false start with trying to contact them (didn't hear back from them, which was fine because we got busy anyways) I tried again and got it touch with Dave, who was easy to work with. We got into a good routine of communicating via email, which was easy for me. For some reason he didn't want to give me an estimate on-site, but he was reasonably prompt about getting it to me by email.
One thing I greatly appreciated was his willingness to suggest cheaper options and to pare back his own work. We wanted an extra wire run through the wall and ceiling so that our ceiling fans could be run on 2 separate switches (one fan one light), but he recommended RF boxes in the wall with buttons. Cheaper, and pretty straightforward - I could easily do the work myself. He was happy to scratch it all from the list and save me a lot of money. We did still have them out to install three recessed lights, however.
A work crew (not Dave) came out to install the lights, and they did a good job. Looks great, materials were top-notch and the finished project is perfect. They were quick and clean, too, covering over furniture while they worked above it.
(updated, see below) Unfortunately, what brings them down and prevents them from becoming my go-to electrician was a billing snafu. They had a coupon on Angie's List for members for 10% off labor on a project. Dave took the coupon and kept saying he would include it, though he kept sending invoices without the discount. Finally, the work crew arrived and didn't seem to know anything about it, so I paid the full amount and contacted Dave about getting a refund for the coupon. No answer. Tried again. No answer. Informed Angie's List about it. It was probably less than a $50 thing, but it's annoying that once he had my money he became non-responsive.
Overall, I don't suppose that I have any qualms about recommending them, but I was disappointed.
UPDATE: Dave, the owner, contacted me back almost immediately after seeing this review and was very apologetic that somehow the communication had been missed. He assured me he never intends to leave a customer disappointed and wants to do anything possible for them. He is refunding the 10% discount and then some, including materials in the discount. I'm very appreciative - updating to a 5-star review since other than that issue everything was great!
6703 Levelland Rd, Ste B, Dallas, TX 75252