Best Ductless A/C Services in Fort Worth TX

I previously had such an amazing experience with Team Enoch (plumbing), that when the A/C stopped cooling on Saturday, I called Team Enoch without hesitation. The Team Enoch agent said the tech would contact me later. A little after 7 pm, I was texted by Cameron. He said he would be at the house between 7am - 11am on Sunday.

The time frame came and went and I texted Cameron. When I didn't. Get a response, I phoned him and the call went straight to voicemail. I left a message and requested an updated ETA. However, here we are, Tuesday, and still, no phone call. I phoned the Team Enoch agent again and let them know what happened. The call agent didn't have a response and didn't even ask questions about the lack of communication from the tech, Cameron. It gave the impression that it was the common practice.

I can understand if the techs are busy, it happens. All the company or Cameron had to do was send a quick text or phone call but no one contacted me. There should have been a follow up from the company if the techs did not contact a new customer. The response from the call agent almost seems as though she wasn't surprised that Cameron neither showed nor called.

All in all, a lack of communication by the tech and the nonchalant responses from the call agent left  us in a bad situation that could have been avoided. Bad customer service all around.

Great guy to work with.  High quality work with good price.  Highly recommended.  The lights that bay area electric worked eight years ago, still stands.   Will refer my friends .

I had a faucet that needed to be installed in my kitchen sink. I purchased the high-end faucet, soap dispenser and hole covers (I have a 4 hole sink but just 2 appliances to install). James came out and gave me a quote - he was very professional and friendly. The staff at the office was very communicative and friendly as well. I hired James to do the job and couldn't be happier. The price was competitive, the work was completed in a timely manner and looks great! He cleaned up all the mess (some that wasn't even his!) and left my kitchen looking great. I would definitely recommend Paschal Air and will use them again in the future. Thanks, James and Pascal Air for a job well done!

This company was fantastic!  I called in need of someone immediately and they put me in touch with the gentleman on call.  I spoke with him briefly and he was completely transparent about what he thought my project would cost- and was spot on!  He showed up in 45 minutes, wore booties so as not to damage my floors, had all necessary supplies, and was in and out.  

I HIGHLY recommend them!

We contacted Big Bear upon recommendation from a friend and were not disappointed.  We subscribed to their annual service plan to maintain our two HVAC systems in the house we purchased within the last few years.

It was our first major checkup and they diagnosed two failing capacitors in our heating system and showed me (on the multimeter) why they were failing.  

They also re-taped the wiring/lines from our outdoor A/C condenser units that had been damaged by rats at no additional charge.

Great service, friendly staff!  Thanks, Claudio!

Wow, I just put in a request last night and was able to get them to come the next morning. Not only did Luis give me a decent estimate to add two outlets in my house, but he was able to complete the job right away as well. He said we very kind and knowledgeable. He left with no mess to clean too. :) I will be using his services going forward.

I had my units serviced by this company after moving into my home less than a year at which point I had a complete inspection done on AC. I wanted to make sure it was ready for Summer. The technician serviced both units and said everything checked out great. around 3 weeks later I woke up on Mothers Day to find my ceiling wet and water dripping from a clogged AC line. I contacted the company and was told the original tech didn't work there and they'd send someone out. Once the new technician came he said in fact I had a clogged line, I asked him if it was checked on the previous service call and he said it's part of the inspection but wasn't noted on the form and only the other AC unit was noted the line wasn't clogged. I reached out to the manager and he basically said it wasn't their fault and took NO accountability for it. They said since they didn't install the unit it wasn't their fault and charged me $280 To clear the line!! I tried to reach out again and left a message for the customer service manager and no response. Now I have a damaged ceiling and thought I did everything to prevent this and still have to pay. would NOT recommend this company AT ALL.

Paid the $99 initial fee after there was damage to pool pump.  Technician said, no issues with wiring, need to call pool guys to come out.     Pool guys replaced filter and called Milestone back who did another assessment for $263.99.

After digging 5-8 inches into the ground, they said the wiring needs to be replaced and provided quotes to repair.

After looking at the lousy quotes ranging from $7500-$8000, which lacked detail, I called Milestone and waited for the tech to call me back so I could decipher his quotes.

After talking to the tech, it was clear this did not cover everything , including tearing up a pool deck, repouring it, etc.

The electrician was very junior and lacked any real skill.

I called another electrician and solved the problem by spending $500 on wiring and conduit and fixed it ourself in 5 hours.

Including photos as well so Milestone does not try to claim any inaccuracy..  

Stay away from this company.   Pathetic at best.