Best Wallpaper Installation in Charlotte NC
Shawn and his team were ok to work with initially, but as time went on the quality of the work deteriorated and he was rude, disrespectful, and unprofessional. We had a dispute about the terms of our agreement (I admit largely because I didn't realize the terms of the new contract had changed from a previous agreement), however, because of that dispute Sphysicallyhawn and his guys resorted to cursing me including racial slurs (**tch *ss nword), threatening to physically assault me and then abandoning work which was incomplete -and- which I had already paid for($3000).
As far as the work itself was concerned: the fit and finish were sub-standard, every outlet was deformed (one corner bulging out of the wall) (one was put in upside down [switch up was off], one was wired to an overhead light (the outlet doesn't work unless the light is on). When I asked Shawn to correct the deficiencies he refused saying if I wanted him to make something look good, I could forget it. To his credit: earlier on...one of the large windows they installed leaked four or five days after it was installed. I called him, sent him a video of the window leaking and he came out the next morning and caulked it and blamed one of his employees for being derelict. The roof they installed: one corner of it was lifting a week after they left. I did send him a picture (included) of the substandard work.
To his credit: he offered to come and look at it. I ignored the offer based on his track record, previous approach, and lack of work quality. True to form, he resorted to threatening me he would report me to code enforcement, calling me a **tch, etc. (I have the text messages). The final dispute: I contracted with him to move a window and install a door where the window had been. He quoted me, and we agreed on a price ($3500) and I paid him ($7000-- window and a small deck). Previously, the terms of the agreement had been 100% for materials and 50% for labor upfront.
During the window installation, one of his employees asked me for the money ($275) that he spent on materials. I was surprised and told him that I had paid for all the materials up front but I would speak to Shawn about it. Before I had the chance to speak to him about it he sent me several text messages demanding that I pay the $275... I paid for it! However, as I reflected on it that evening I decided that I was fed up with all the drama and decided to cancel the remaining portion of the contract the next day.
Because I canceled the remaining work the next morning: Shawn told them to leave the window and door unfinished (pictures included). When I reminded him that I had already paid for the job, he said that I had paid him to install the door and window/not to finish it.Since I was canceling the rest of the project, I should hire a finish carpenter.
I was cursed by Shawn and his employee and verbally threatened by one of his employees (over $50 he said he had spent on materials that morning). At no time did I dispute the $50, and in fact said I would send the money by Zelle in the next couple of minutes. The situation culminated in loud cursing by Shawn and his employee and in fact, the employee rushed toward me Zelleas if he intended to assault me. Among the verbal assaults was Shawn accusing me of being a fool who served in the military of a country that had enslaved me, and on and on. I repeatedly asked them to please stop cursing, to lower their voices, and finally to please leave.
Not ten minutes later, he called me...apologizing for his employee and expressing a willingness to complete the part of the project that I had canceled. etc. etc. I said I would think about it (largely because he was holding $3500 of my money). Shortly afterward he returned $600. I firmly believe he did so, in an attempt to show something (goodwill?) that would encourage me to allow them to finish the project.
Of course, I declined to spend another penny with his company. In fact, I'm currently waiting for a reputable roofing company to look at the roof. With what I have seen from the work thus far, I'm preparing myself that the roof might have to be completely ripped off and replaced.
Everything written here is the absolute god's honest truth. It took a couple of months to process this regretful episode and to get my window sub-standard, and the hole that Shawn left in the side of my house fixed. When I looked at his company's reviews again to understand what I had missed in reviewing the company. I was shocked to see that he had illegally posted pictures of both -me and my house- on Yelp without my permission or a release.
Because I found his company through a Yelp review initially, I wanted to return to Yelp to share my frank and completely honest personal experience.
Finally Caveat Emptor.
As far as the work itself was concerned: the fit and finish were sub-standard, every outlet was deformed (one corner bulging out of the wall) (one was put in upside down [switch up was off], one was wired to an overhead light (the outlet doesn't work unless the light is on). When I asked Shawn to correct the deficiencies he refused saying if I wanted him to make something look good, I could forget it. To his credit: earlier on...one of the large windows they installed leaked four or five days after it was installed. I called him, sent him a video of the window leaking and he came out the next morning and caulked it and blamed one of his employees for being derelict. The roof they installed: one corner of it was lifting a week after they left. I did send him a picture (included) of the substandard work.
To his credit: he offered to come and look at it. I ignored the offer based on his track record, previous approach, and lack of work quality. True to form, he resorted to threatening me he would report me to code enforcement, calling me a **tch, etc. (I have the text messages). The final dispute: I contracted with him to move a window and install a door where the window had been. He quoted me, and we agreed on a price ($3500) and I paid him ($7000-- window and a small deck). Previously, the terms of the agreement had been 100% for materials and 50% for labor upfront.
During the window installation, one of his employees asked me for the money ($275) that he spent on materials. I was surprised and told him that I had paid for all the materials up front but I would speak to Shawn about it. Before I had the chance to speak to him about it he sent me several text messages demanding that I pay the $275... I paid for it! However, as I reflected on it that evening I decided that I was fed up with all the drama and decided to cancel the remaining portion of the contract the next day.
Because I canceled the remaining work the next morning: Shawn told them to leave the window and door unfinished (pictures included). When I reminded him that I had already paid for the job, he said that I had paid him to install the door and window/not to finish it.Since I was canceling the rest of the project, I should hire a finish carpenter.
I was cursed by Shawn and his employee and verbally threatened by one of his employees (over $50 he said he had spent on materials that morning). At no time did I dispute the $50, and in fact said I would send the money by Zelle in the next couple of minutes. The situation culminated in loud cursing by Shawn and his employee and in fact, the employee rushed toward me Zelleas if he intended to assault me. Among the verbal assaults was Shawn accusing me of being a fool who served in the military of a country that had enslaved me, and on and on. I repeatedly asked them to please stop cursing, to lower their voices, and finally to please leave.
Not ten minutes later, he called me...apologizing for his employee and expressing a willingness to complete the part of the project that I had canceled. etc. etc. I said I would think about it (largely because he was holding $3500 of my money). Shortly afterward he returned $600. I firmly believe he did so, in an attempt to show something (goodwill?) that would encourage me to allow them to finish the project.
Of course, I declined to spend another penny with his company. In fact, I'm currently waiting for a reputable roofing company to look at the roof. With what I have seen from the work thus far, I'm preparing myself that the roof might have to be completely ripped off and replaced.
Everything written here is the absolute god's honest truth. It took a couple of months to process this regretful episode and to get my window sub-standard, and the hole that Shawn left in the side of my house fixed. When I looked at his company's reviews again to understand what I had missed in reviewing the company. I was shocked to see that he had illegally posted pictures of both -me and my house- on Yelp without my permission or a release.
Because I found his company through a Yelp review initially, I wanted to return to Yelp to share my frank and completely honest personal experience.
Finally Caveat Emptor.
Charlotte, NC 28202