Best Surround Sound System Installation in Seattle WA
Seatown electric technicians are skilled and their job and I would recommend them to anyone. I had Thomas, Bradley and Tyler. They made sure the job was done correctly without shortcuts and minimal damage. The job was a whole house rewiring of knob and tube over 3000 sq ft so it took a lot of planning and patience.
That said, the office coordination was abysmal. First I was promised a quote in 24 hours. After not getting it for days, I asked to be pencilled in to a time slot since we were still waiting on the actual quote, and I was willing to verbally agree to the rough estimate so I could lock in a time frame.
After I finally got the quote and signed off on it, they called me again to schedule my date. When I said I already had one and they were trying to give me a later one, they called around and fixed it. Except they fixed it by getting me a crew coming from the north side of the city, who got stuck in traffic and lost two to four working hours every day to transit, setting back the time frame and pushing it over all the holidays.
Then, scheduling the follow up after it took longer was communicated poorly, and it wasn't actually going to be a week before they came back but instead a whole month, right after Christmas during my wedding anniversary and time off.
Then it still wasn't done because they kept pulling people off the job to do other odds and ends.
In the end they started before Thanksgiving and finished after the new year. They had to come back three times after the original date, only one of which was planned due to me adding to the job.
Finally, they called to schedule an inspection with me. I waited all day and nobody showed up. I got a call next week.. to schedule an inspection. Lisa and Makalya aren't communicating effectively with each other or following through on what they say they are going to do. I have a feeling they are permanently stuck in an over promising cycle where past jobs cut into new ones. Be prepared for this if you go with them.
Overall, not the most professional handling of a $30,000 job.
That said, the office coordination was abysmal. First I was promised a quote in 24 hours. After not getting it for days, I asked to be pencilled in to a time slot since we were still waiting on the actual quote, and I was willing to verbally agree to the rough estimate so I could lock in a time frame.
After I finally got the quote and signed off on it, they called me again to schedule my date. When I said I already had one and they were trying to give me a later one, they called around and fixed it. Except they fixed it by getting me a crew coming from the north side of the city, who got stuck in traffic and lost two to four working hours every day to transit, setting back the time frame and pushing it over all the holidays.
Then, scheduling the follow up after it took longer was communicated poorly, and it wasn't actually going to be a week before they came back but instead a whole month, right after Christmas during my wedding anniversary and time off.
Then it still wasn't done because they kept pulling people off the job to do other odds and ends.
In the end they started before Thanksgiving and finished after the new year. They had to come back three times after the original date, only one of which was planned due to me adding to the job.
Finally, they called to schedule an inspection with me. I waited all day and nobody showed up. I got a call next week.. to schedule an inspection. Lisa and Makalya aren't communicating effectively with each other or following through on what they say they are going to do. I have a feeling they are permanently stuck in an over promising cycle where past jobs cut into new ones. Be prepared for this if you go with them.
Overall, not the most professional handling of a $30,000 job.
Seattle, WA
Dimitri at Energy Flow was easy to work with. He is professional, a clear communicator, arrived on time for the bid and for the work that he did. His crew was unobtrusive as they came in and out of the house to complete their work. The amount we were charged was the same as the bid he had provided ahead of time. He got the work done quickly and very well. We will be using him in the future for any more electrical needs.
Marysville, WA 98271