Best Ground-mounted System Services in Seattle WA
Electrician
I contacted Linder to replace my home electrical panel so that I could add two EV plugs in my garage and prepare for a heat pump and heat pump water heater that would soon follow the project.
The bulk of the install process was great and professional. The project hit a snag at the very end when I noticed that the second EV plug was 120 instead of 240. I was told that the panel that was selected wouldn't work with a second EV plug or with the the heat pump devices that were going to come next. That was a shock!
I had wondered about this before we started the project. I asked if a higher-amperage panel was required. I was told that's a big deal and will cost you $20k. There was never a statement that the panel we were going with wasn't going to cover the stated project goals.
After the project, I called PSE to get a better understanding of the service they offer to my home. They told me I had been given bad advice and that they could deliver whatever amperage I needed without trouble. The new panel that was installed was 125 amp. PSE told me that they guarantee 200 amps to the home, per WA law. They also said that I ALREADY had 200 amp to my home, so clearly no requirement to pay $20k to get it.
I reached back out to Linder with the new information. I proposed installing a higher amperage panel and that I'd pay the bulk of the cost but wanted some discount because I didn't feel like this poor outcome was entirely my fault. They told me that they don't do work for free, even though I wasn't asking for that. They told me go to talk to Bel-Red Electric if I wanted the issue fixed. That was another shock. I thought that the relationship had gone pretty smoothly up until that point. I guess they had booked a good profit on my project and didn't want to give that up.
In any case, I think it is good advice to go talk to Bel-Red electric. I will go do that and explain that I need help in right-sizing my new panel for my project goals.
In summary, I have no reason to question the quality of the work at Linder. The install looked super clean and was done quickly. A friend had recommended Linder. He is super handy and would have never got into this problem. He would have calculated his amperage requirements before even calling an electrical company. I don't know much about electrical and was expecting guidance from Linder on how to proceed per my stated project goals. In fact, I asked them about this later. They told me that I negotiated too hard on price and so a 125 amp panel was the only option at that price. That's a really strange way to do business. The panel upgrade cost $7k. Is that a lot for a 125 amp panel?
So, if you need help navigating your project and are not too familiar with electrical, you might look elsewhere or end up with the same outcome as I did. I'm just a regular home owner like a lot of people.
The bulk of the install process was great and professional. The project hit a snag at the very end when I noticed that the second EV plug was 120 instead of 240. I was told that the panel that was selected wouldn't work with a second EV plug or with the the heat pump devices that were going to come next. That was a shock!
I had wondered about this before we started the project. I asked if a higher-amperage panel was required. I was told that's a big deal and will cost you $20k. There was never a statement that the panel we were going with wasn't going to cover the stated project goals.
After the project, I called PSE to get a better understanding of the service they offer to my home. They told me I had been given bad advice and that they could deliver whatever amperage I needed without trouble. The new panel that was installed was 125 amp. PSE told me that they guarantee 200 amps to the home, per WA law. They also said that I ALREADY had 200 amp to my home, so clearly no requirement to pay $20k to get it.
I reached back out to Linder with the new information. I proposed installing a higher amperage panel and that I'd pay the bulk of the cost but wanted some discount because I didn't feel like this poor outcome was entirely my fault. They told me that they don't do work for free, even though I wasn't asking for that. They told me go to talk to Bel-Red Electric if I wanted the issue fixed. That was another shock. I thought that the relationship had gone pretty smoothly up until that point. I guess they had booked a good profit on my project and didn't want to give that up.
In any case, I think it is good advice to go talk to Bel-Red electric. I will go do that and explain that I need help in right-sizing my new panel for my project goals.
In summary, I have no reason to question the quality of the work at Linder. The install looked super clean and was done quickly. A friend had recommended Linder. He is super handy and would have never got into this problem. He would have calculated his amperage requirements before even calling an electrical company. I don't know much about electrical and was expecting guidance from Linder on how to proceed per my stated project goals. In fact, I asked them about this later. They told me that I negotiated too hard on price and so a 125 amp panel was the only option at that price. That's a really strange way to do business. The panel upgrade cost $7k. Is that a lot for a 125 amp panel?
So, if you need help navigating your project and are not too familiar with electrical, you might look elsewhere or end up with the same outcome as I did. I'm just a regular home owner like a lot of people.
7004 180th Ave NE, Redmond, WA 98052
Electrician
They arrived on time, very friendly, and provided a high quality installation. We would use their services again.
23220 Maple Valley Hwy SE, Ste 205, Maple Valley, WA 98038