Best CCTV System Installation in Seattle WA
Electrician
HiTek Telecom is awesome! We requested them to install security cameras for us, and they did an excellent job. Alee was patient and explained the project in detail before the project. He also fine-tuned the angles of the cameras with us before his team left.
Bonus: He accepts credit cards without extra fees -- This is not common among small business that work on projects of this scale in this area.
Bonus: He accepts credit cards without extra fees -- This is not common among small business that work on projects of this scale in this area.
11118 86th Ave NE, Kirkland, WA 98034
Electrician
Stay away from this business and from Kyle Kern, the owner.
We hired CES to do some simple repairs at home a few days ago. One of the repairs that needed to be conducted was fixing the fridge outlet. Since the outlet is behind the fridge, the fridge had to be pulled out of its place. In the process of doing so, the electrician damaged our wooden floor, which got a pretty awful scar that Kyle does not want to be responsible for.
When Kyle and I talked over the phone to clarify this (I only noticed the scratch after the electrician left), he insisted that his employee had gotten help from me when pulling the fridge out, and since the scratch was on my side, then it was my fault.
The above is categorically false. His electrician pulled the fridge out 90% and only at the very end he needed help because the fridge was slightly crooked and he couldn't get it back into a squared position without help. Moreover, I very vividly remember that I offered his electrician help with the fridge plenty of times, but he kept rejecting it up until that last moment, when the damage was already done.
I also want to note that his employee told Kyle that he had noticed the scratch, only that he decided to not tell me. Really, Kyle? Your employee notices that the floor's been screwed up because I'm supposedly mishandling the fridge and he decides to say nothing? Why? So that I can keep scratching the floor even more? Moreover, he told you and you also said nothing to us? Allow me to question that story.
During my conversation with Kyle he also changed the account of events as I pointed out something that did not make sense. Since Kyle was insisting that I had caused the damage when pulling the fridge out, I suggested that his employee might have caused it when pushing the fridge back in. Kyle said that according to his employee he had noticed the scratch before pushing the fridge back in. This is of course to still blame the scratch on me. But, how could he notice the scratch on the floor before pushing the fridge back in, if the fridge was on top of the scratch, covering it? When I pointed this out Kyle changed his version of the story to say that in reality his employee noticed the scratch after the fridge was pushed back in.
It is also worth noting that the electrician made some other mistakes that added up to one extra hour of time.
The first mistake was that he realized we had not bought the right materials for the repairs that needed to be done, so he had to make an extra trip to Home Depot. Fair enough, since this was our mistake. His rather silly but expensive mistake was that when he came back he didn't have a way to contact us to get the door opened for him. There was some issue with the callbox and it took him 20 minutes -yes, 20 minutes- to call our phone number to open the door for him (which Kyle ended up doing, not his employee). Why did this person not have a direct way to contact us right away?
The second mistake that he made was that, as it turns out, he had not checked all the things that he should have before heading over to Home Depot. One of the outlets that he had to replace was partially burned (which they should've known since we had an emergency service come over literally 2 days before that to check that very problem). Even if this electrician didn't know, just to be safe since you're already going to Home Depot, he should've checked all the things that needed to be done. Since this outlet was partially burned it had caused damage to the fridge plug that goes in it, so the plug had to be replaced. This of course made him go to Home Depot again, for an extra of 40 more minutes. So, to summarize, he had to go to Home Depot twice, just because he did not do his due diligence and did not check all the things he should have.
The fact that Kyle is showing such blind trust for this employee, who didn't tell us about the scratch and who made two mistakes that amounted to one extra full hour of service is appalling and can hardly be justified.
We hired CES to do some simple repairs at home a few days ago. One of the repairs that needed to be conducted was fixing the fridge outlet. Since the outlet is behind the fridge, the fridge had to be pulled out of its place. In the process of doing so, the electrician damaged our wooden floor, which got a pretty awful scar that Kyle does not want to be responsible for.
When Kyle and I talked over the phone to clarify this (I only noticed the scratch after the electrician left), he insisted that his employee had gotten help from me when pulling the fridge out, and since the scratch was on my side, then it was my fault.
The above is categorically false. His electrician pulled the fridge out 90% and only at the very end he needed help because the fridge was slightly crooked and he couldn't get it back into a squared position without help. Moreover, I very vividly remember that I offered his electrician help with the fridge plenty of times, but he kept rejecting it up until that last moment, when the damage was already done.
I also want to note that his employee told Kyle that he had noticed the scratch, only that he decided to not tell me. Really, Kyle? Your employee notices that the floor's been screwed up because I'm supposedly mishandling the fridge and he decides to say nothing? Why? So that I can keep scratching the floor even more? Moreover, he told you and you also said nothing to us? Allow me to question that story.
During my conversation with Kyle he also changed the account of events as I pointed out something that did not make sense. Since Kyle was insisting that I had caused the damage when pulling the fridge out, I suggested that his employee might have caused it when pushing the fridge back in. Kyle said that according to his employee he had noticed the scratch before pushing the fridge back in. This is of course to still blame the scratch on me. But, how could he notice the scratch on the floor before pushing the fridge back in, if the fridge was on top of the scratch, covering it? When I pointed this out Kyle changed his version of the story to say that in reality his employee noticed the scratch after the fridge was pushed back in.
It is also worth noting that the electrician made some other mistakes that added up to one extra hour of time.
The first mistake was that he realized we had not bought the right materials for the repairs that needed to be done, so he had to make an extra trip to Home Depot. Fair enough, since this was our mistake. His rather silly but expensive mistake was that when he came back he didn't have a way to contact us to get the door opened for him. There was some issue with the callbox and it took him 20 minutes -yes, 20 minutes- to call our phone number to open the door for him (which Kyle ended up doing, not his employee). Why did this person not have a direct way to contact us right away?
The second mistake that he made was that, as it turns out, he had not checked all the things that he should have before heading over to Home Depot. One of the outlets that he had to replace was partially burned (which they should've known since we had an emergency service come over literally 2 days before that to check that very problem). Even if this electrician didn't know, just to be safe since you're already going to Home Depot, he should've checked all the things that needed to be done. Since this outlet was partially burned it had caused damage to the fridge plug that goes in it, so the plug had to be replaced. This of course made him go to Home Depot again, for an extra of 40 more minutes. So, to summarize, he had to go to Home Depot twice, just because he did not do his due diligence and did not check all the things he should have.
The fact that Kyle is showing such blind trust for this employee, who didn't tell us about the scratch and who made two mistakes that amounted to one extra full hour of service is appalling and can hardly be justified.
Auburn, WA 98002