Best Laundry Room Remodeling in San Francisco CA
Sterling Customer Service
Customer service this fantastic is very rare these days. Even during the estimate phase, Brian, Damon and Tricia were responsive, friendly, and on time. Their bid came in as one of the lowest and we decided to go with them based on what we were reading on Yelp. So glad we did.
Brian re-piped our entire house with copper and while a few things did not go according to plan and the work went longer than we had hoped - some due to our ancient plumbing, faulty fixtures and plaster walls, one or two due to the actual work, and one old issue that we realized and added to the job in the middle of things - he and the whole team worked immediately and tirelessly to make everything right, with zero extra charge or bad attitude, even when the fault was our old house. Plus, Brian is just a really good guy, super punctual, friendly, and a hard worker. Damon and Tricia were on the phone with us, or at our home, immediately when they knew of the slightest issues, and helpful and friendly at every turn.
When they left our house this morning, our very low water pressure problems are gone, the hot water runs hotter (as it should), we have a fancy new kitchen faucet and showerhead (courtesy of them), and a 3-year old problem with crossed lines out of our tankless water heater, that we knew nothing about, is fixed.
Plus, we feel like we have new friends, due to how they treated us so respectfully and generously when things weren't going so well in the middle of the job.
We would not hesitate to hire them again. They are the real deal!
Customer service this fantastic is very rare these days. Even during the estimate phase, Brian, Damon and Tricia were responsive, friendly, and on time. Their bid came in as one of the lowest and we decided to go with them based on what we were reading on Yelp. So glad we did.
Brian re-piped our entire house with copper and while a few things did not go according to plan and the work went longer than we had hoped - some due to our ancient plumbing, faulty fixtures and plaster walls, one or two due to the actual work, and one old issue that we realized and added to the job in the middle of things - he and the whole team worked immediately and tirelessly to make everything right, with zero extra charge or bad attitude, even when the fault was our old house. Plus, Brian is just a really good guy, super punctual, friendly, and a hard worker. Damon and Tricia were on the phone with us, or at our home, immediately when they knew of the slightest issues, and helpful and friendly at every turn.
When they left our house this morning, our very low water pressure problems are gone, the hot water runs hotter (as it should), we have a fancy new kitchen faucet and showerhead (courtesy of them), and a 3-year old problem with crossed lines out of our tankless water heater, that we knew nothing about, is fixed.
Plus, we feel like we have new friends, due to how they treated us so respectfully and generously when things weren't going so well in the middle of the job.
We would not hesitate to hire them again. They are the real deal!
Richmond, CA 94806
After getting estimates from 3 other contractors, we decided to go with Carlos and team / family to remodel 2 bathrooms for us. Practical reasons being:
- They gave most competitive and reasonable price. Enabled us to squeeze in 2nd bathroom remodel
- Overall tangible experience (plumbing, carpentry, tiling, etc.)
- Able to resolve unexpected issues on the fly
- Accommodated changes we requested in middle of construction
However I would say their greatest asset is that their simply just good and honest people. It was pleasure to see them each day and ultimately, sad to see them go. Frankly, I don't think we'll be going with anyone else for any future home related projects. Thank you to Carlos and team / family!
- They gave most competitive and reasonable price. Enabled us to squeeze in 2nd bathroom remodel
- Overall tangible experience (plumbing, carpentry, tiling, etc.)
- Able to resolve unexpected issues on the fly
- Accommodated changes we requested in middle of construction
However I would say their greatest asset is that their simply just good and honest people. It was pleasure to see them each day and ultimately, sad to see them go. Frankly, I don't think we'll be going with anyone else for any future home related projects. Thank you to Carlos and team / family!
San Francisco, CA