Best Gas Water Heater Installation in Philadelphia PA

Artisan Home Services was referred to us by a competitor with a 5 star Yelp rating.  He didn't have the capacity to assist us but said that the owner of Artisan, Mike, had a great reputation in our area.  I called the number he gave us and Mike answered immediately.  Our water heater had broken and was leaking.  Using Facetime, Mike helped us to safely turn off the water and gas.  He made arrangements for someone to be at our home first thing in the AM to swap it out.  Our plumber, Brett,  arrived ontime and already had the new water heater with him.  While Brett and other staff were here, we asked about a long list of other plumbing issues that needed some attention and they said that they could extend this service call and just handle all of them.  We had faucets, hose bibs, and the water heater all replaced or repaired.  Additionally, they extended a water line and moved a valve to a place that was far more accessible for seniors.  Everyone with whom we worked was polite and accomodating, respecting our request for social distancing.  We need only ask a question and it was handled.  We could not be more pleased with the service and the pricing.  Great company, great staff, and great owner !

A leak formed under our kitchen sink so I reached out to a few plumbers. Luna Brothers responded within minutes and said they could come by for a free quote. They came the next day and fixed the leak. They were helpful, super friendly, and answered all my questions. I will definitely be using them for any future plumbing/maintenance needs.

Great fast service price was what I expected to pay. Service rep was early and Professional.

I wish I could give Dave Early 0 stars. If you need work in your home, don't hire him. Dave is dishonest. He does not have enough experience for remodeling, especially bathroom, in which I hired him to do. I did not check references or reviews.
First of all he was always late. Most days he was unprepared for the job and had to go to Home Depot or Lowes every day, which took time out of the work day. Most of his work was wrong and had to be torn down by another contractor that did the work correctly. It was also very messy and sloppy. I had 4 contractors tell me they would tare out most of his work and start over. I wish I could show you the pictures. The plumbing was wrong, and he used green board where he should have used hardy board in the shower and used minimal red guard. I had him stop after the first row of tile because he put super thick uneven thinset with gaps everywhere, not flush with the wall. It was a mess. He also took my toilet off every day and put it back without tightening the bolts and caused the toilet to leak. He also fell trying to install the bathtub and put a large hole in the ceiling. I overpaid him. He should be giving me back at least $2000. He now ignores my calls and messaged and won't get back to me on the issues. I can not take him to court since the courts are closed because of COVID. Hopefully anyone who needs work done reads this review. He is very unprofessional and dishonest. I'm a single mon with a special needs son....it doesn't seem to bother him if he has a conscience.

They gave me an non-itemized estimate for an urgent plumbing repair job of over $500. Since the repair couldn't wait and since they had a BBB rating of OK, I said to go ahead. I later discovered that the part cost about $30.00 at Home Depot. the repair took about 40 minutes. So, if you think $400.00 an hour is a fair rate, use this company. I think they are cheats.