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Best Laundry Room Addition in New York NY

F&A Enterprises Electrician
I am so annoyed with this company!  Twice on his advertisement it says free estimate with no specificity on the type of order.  I am in the maintenance business and that is very common.  I contacted him to give me an advertised free estimate on my faulty outlet in my garage.  We were in the process of making arrangements when he informed me there would be a $95.00 service fee to come out that would be waived if I accepted his bid.  My electrical contractors in this area charge $75.00 an hour in my business.  I asked why his estimate was not free and I would like to share his verbatim arrogant response with you:

I do free estimates.  But you're (misspelled) job is not Estimate it's a troubleshooting.  No one is going to come out to do that for your for free for sure.  The estimate is when you want to add something like if you had no outlet in the garage and you wanted to add one yes that's called an estimate when we come out and tell you how much it's going to cost to add one.  But you have a non working outlet where we need to come out and troubleshoot it and fix it.  If you can find a Company that come out to you and do troubleshoot that for you for free reach out to me I will give you $50 gift card promise.

WHAT???!!! How disrespectful and arrogant can you get?  Free estimate applies to new work and trouble shooting as well. In my world you check the issue and advise how much it will cost to fix the issue.  Then the homeowner decides what to do from there.  Be VERY careful with these people.  One contact an hour long and I can see the dishonesty a million miles away...

New York, NY
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